Complaints & Recalls
Official Safety Recalls - Important!
36 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Consumer Complaints
1.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
RPM Judder from Torque Converter Lock up clutch felt while driving between 20 and 60 mph. The issue is caused by transmission fluid that overheats and deteriorates quicker than it should. It can be resolved by a vehicle software update which prevents transmission fluid from overheating and prevents the judder. A transmission warning light appears in the vehicle when the issue is experienced. This issue has been confirmed by Honda - see Honda Service Bulletin 17-014 dated 2/27/18. Honda service centers will try to blame consumers for not flushing and changing transmission fluid frequently enough due to black transmission fluid and service is not covered by most warranties since it's considered a fluid maintenance service by Honda.
Corrective Action:
RPM Judder from Torque Converter Lock up clutch felt while driving between 20 and 60 mph. The issue is caused by transmission fluid that overheats and deteriorates quicker than it should. It can be resolved by a vehicle software update which prevents transmission fluid from overheating and prevents the judder. A transmission warning light appears in the vehicle when the issue is experienced. This issue has been confirmed by Honda - see Honda Service Bulletin 17-014 dated 2/27/18. Honda service centers will try to blame consumers for not flushing and changing transmission fluid frequently enough due to black transmission fluid and service is not covered by most warranties since it's considered a fluid maintenance service by Honda.
Additional Notes:
RPM Judder from Torque Converter Lock up clutch felt while driving between 20 and 60 mph. The issue is caused by transmission fluid that overheats and deteriorates quicker than it should. It can be resolved by a vehicle software update which prevents transmission fluid from overheating and prevents the judder. A transmission warning light appears in the vehicle when the issue is experienced. This issue has been confirmed by Honda - see Honda Service Bulletin 17-014 dated 2/27/18. Honda service centers will try to blame consumers for not flushing and changing transmission fluid frequently enough due to black transmission fluid and service is not covered by most warranties since it's considered a fluid maintenance service by Honda.
Mfg Campaign: 11499798
Recall Date: Jan 2, 2023
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
We drove from Grand Rapids, Michigan to Alexandria, Virginia on 12/27. About 20 minutes from our destination, we exited the highway onto the parkway and as we were going about 15-18mph on an exit ramp, the closed sun roof imploded. There were no trees, bridges, or even other cars (due to it being near 10pm) nearby to cause this from falling debris. There is no impact site- just a broken roof. It was terrifying and I nearly drove off the road from the sound (my husband and 2 children 9 and 11 were also in the car.) The only reason I did not crash the Pilot was due to the fact that I am pretty cool headed- it took us an additional 20 minutes of driving with an unknown state on the top of the roof to discover what had happened due to the fact that there was no way to exit or pull off the parkway. We validated that there was no bridge (aka no one was able to throw something off and onto to the top of the car) and the night was mostly clear. If it was an item it would have to be "part of a plane or a meteor" And no item came through or damaged the closed sun shade for the roof. We took pictures of the glass and have to have it replaced today since we are on a road trip and have to be able to drive this vehicle home before New Years. It is also parked outside and we have to get the roof re-sealed before it rains. I am spending $700+ out of pocket to put a used sunroof on the pilot to be able to get this home (which probably has the same glass defect). The shop is going to do this today and I will have them take additional photos. There were no warning lights, our car is kept in the garage at home and rarely parked outside. It has never been in hail and we do very light highway driving (it is almost entirely city driving in our day to day lives).
Corrective Action:
We drove from Grand Rapids, Michigan to Alexandria, Virginia on 12/27. About 20 minutes from our destination, we exited the highway onto the parkway and as we were going about 15-18mph on an exit ramp, the closed sun roof imploded. There were no trees, bridges, or even other cars (due to it being near 10pm) nearby to cause this from falling debris. There is no impact site- just a broken roof. It was terrifying and I nearly drove off the road from the sound (my husband and 2 children 9 and 11 were also in the car.) The only reason I did not crash the Pilot was due to the fact that I am pretty cool headed- it took us an additional 20 minutes of driving with an unknown state on the top of the roof to discover what had happened due to the fact that there was no way to exit or pull off the parkway. We validated that there was no bridge (aka no one was able to throw something off and onto to the top of the car) and the night was mostly clear. If it was an item it would have to be "part of a plane or a meteor" And no item came through or damaged the closed sun shade for the roof. We took pictures of the glass and have to have it replaced today since we are on a road trip and have to be able to drive this vehicle home before New Years. It is also parked outside and we have to get the roof re-sealed before it rains. I am spending $700+ out of pocket to put a used sunroof on the pilot to be able to get this home (which probably has the same glass defect). The shop is going to do this today and I will have them take additional photos. There were no warning lights, our car is kept in the garage at home and rarely parked outside. It has never been in hail and we do very light highway driving (it is almost entirely city driving in our day to day lives).
Additional Notes:
We drove from Grand Rapids, Michigan to Alexandria, Virginia on 12/27. About 20 minutes from our destination, we exited the highway onto the parkway and as we were going about 15-18mph on an exit ramp, the closed sun roof imploded. There were no trees, bridges, or even other cars (due to it being near 10pm) nearby to cause this from falling debris. There is no impact site- just a broken roof. It was terrifying and I nearly drove off the road from the sound (my husband and 2 children 9 and 11 were also in the car.) The only reason I did not crash the Pilot was due to the fact that I am pretty cool headed- it took us an additional 20 minutes of driving with an unknown state on the top of the roof to discover what had happened due to the fact that there was no way to exit or pull off the parkway. We validated that there was no bridge (aka no one was able to throw something off and onto to the top of the car) and the night was mostly clear. If it was an item it would have to be "part of a plane or a meteor" And no item came through or damaged the closed sun shade for the roof. We took pictures of the glass and have to have it replaced today since we are on a road trip and have to be able to drive this vehicle home before New Years. It is also parked outside and we have to get the roof re-sealed before it rains. I am spending $700+ out of pocket to put a used sunroof on the pilot to be able to get this home (which probably has the same glass defect). The shop is going to do this today and I will have them take additional photos. There were no warning lights, our car is kept in the garage at home and rarely parked outside. It has never been in hail and we do very light highway driving (it is almost entirely city driving in our day to day lives).
Mfg Campaign: 11499314
Recall Date: Dec 29, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The auto start stop function has failed multiple times on this vehicle in different situations with multiple different drivers. When my mother in law was driving my vehicle with my kids in the car the vehicle would not restart at a stop light in the middle of town with moderately heavy traffic. It took several tries to get the vehicle started again. This has happened to me several times at stop signs and traffic lights since I don't primary drive the vehicle I forget to turn off the auto start stop function. It has failed several times on my wife as well in similar situations. I have not brought this to the dealerships attention due to no fix available and not want to pay to have them tell me the same thing I already know.
Corrective Action:
The auto start stop function has failed multiple times on this vehicle in different situations with multiple different drivers. When my mother in law was driving my vehicle with my kids in the car the vehicle would not restart at a stop light in the middle of town with moderately heavy traffic. It took several tries to get the vehicle started again. This has happened to me several times at stop signs and traffic lights since I don't primary drive the vehicle I forget to turn off the auto start stop function. It has failed several times on my wife as well in similar situations. I have not brought this to the dealerships attention due to no fix available and not want to pay to have them tell me the same thing I already know.
Additional Notes:
The auto start stop function has failed multiple times on this vehicle in different situations with multiple different drivers. When my mother in law was driving my vehicle with my kids in the car the vehicle would not restart at a stop light in the middle of town with moderately heavy traffic. It took several tries to get the vehicle started again. This has happened to me several times at stop signs and traffic lights since I don't primary drive the vehicle I forget to turn off the auto start stop function. It has failed several times on my wife as well in similar situations. I have not brought this to the dealerships attention due to no fix available and not want to pay to have them tell me the same thing I already know.
Mfg Campaign: 11498797
Recall Date: Dec 25, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The auto start stop function has failed multiple times on this vehicle in different situations with multiple different drivers. When my mother in law was driving my vehicle with my kids in the car the vehicle would not restart at a stop light in the middle of town with moderately heavy traffic. It took several tries to get the vehicle started again. This has happened to me several times at stop signs and traffic lights since I don't primary drive the vehicle I forget to turn off the auto start stop function. It has failed several times on my wife as well in similar situations. I have not brought this to the dealerships attention due to no fix available and not want to pay to have them tell me the same thing I already know.
Corrective Action:
The auto start stop function has failed multiple times on this vehicle in different situations with multiple different drivers. When my mother in law was driving my vehicle with my kids in the car the vehicle would not restart at a stop light in the middle of town with moderately heavy traffic. It took several tries to get the vehicle started again. This has happened to me several times at stop signs and traffic lights since I don't primary drive the vehicle I forget to turn off the auto start stop function. It has failed several times on my wife as well in similar situations. I have not brought this to the dealerships attention due to no fix available and not want to pay to have them tell me the same thing I already know.
Additional Notes:
The auto start stop function has failed multiple times on this vehicle in different situations with multiple different drivers. When my mother in law was driving my vehicle with my kids in the car the vehicle would not restart at a stop light in the middle of town with moderately heavy traffic. It took several tries to get the vehicle started again. This has happened to me several times at stop signs and traffic lights since I don't primary drive the vehicle I forget to turn off the auto start stop function. It has failed several times on my wife as well in similar situations. I have not brought this to the dealerships attention due to no fix available and not want to pay to have them tell me the same thing I already know.
Mfg Campaign: 11498797
Recall Date: Dec 25, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Auto Start does not work. Car frequently stalls when in traffic or at red light and fails to auto start when removing foot from brake.
Corrective Action:
Auto Start does not work. Car frequently stalls when in traffic or at red light and fails to auto start when removing foot from brake.
Additional Notes:
Auto Start does not work. Car frequently stalls when in traffic or at red light and fails to auto start when removing foot from brake.
Mfg Campaign: 11498732
Recall Date: Dec 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The issue with our 2016 Honda Pilot pertains to the Auto Start/Stop feature. The pilot began stalling out after being at stop signs/traffic signals and the vehicle would attempt to re-start and then stall. When stalled it was very difficult to get the car restarted. On several occasions, the vehicle has stalled in the middle of intersections which has been highly dangerous as the vehicle was stalled for several minutes. We have first logged a complaint with the Honda dealership on 06/10/2020. The dealer claimed it could not replicate the issue. We filed another complaint on 04/23/2021 as the problem persisted. The dealer, again, claimed they could not replicate the issue and then stated we needed a new car battery. The dealer is not being honest as we took our vehicle to a local mechanic (Henn Automative in Waxhaw, NC) for general servicing and he called us to inform us of a dangerous problem with the Auto Start/Stop. This independent service center performed their review on 12/20/2022. He alerted us that a formal action number had been opened by ODI under “PE22005”. Currently our fix is to disable the Auto Start/Stop feature every time the vehicle is operated. In rare occasions when we forget to do so, the vehicle stalls consistently. There have been no alarms, warnings or the like. I believe the dealer & Honda are well aware of this problem but have not garnered the necessary resources to address the issue and pretend that their customers are imagining these occurrences.
Corrective Action:
The issue with our 2016 Honda Pilot pertains to the Auto Start/Stop feature. The pilot began stalling out after being at stop signs/traffic signals and the vehicle would attempt to re-start and then stall. When stalled it was very difficult to get the car restarted. On several occasions, the vehicle has stalled in the middle of intersections which has been highly dangerous as the vehicle was stalled for several minutes. We have first logged a complaint with the Honda dealership on 06/10/2020. The dealer claimed it could not replicate the issue. We filed another complaint on 04/23/2021 as the problem persisted. The dealer, again, claimed they could not replicate the issue and then stated we needed a new car battery. The dealer is not being honest as we took our vehicle to a local mechanic (Henn Automative in Waxhaw, NC) for general servicing and he called us to inform us of a dangerous problem with the Auto Start/Stop. This independent service center performed their review on 12/20/2022. He alerted us that a formal action number had been opened by ODI under “PE22005”. Currently our fix is to disable the Auto Start/Stop feature every time the vehicle is operated. In rare occasions when we forget to do so, the vehicle stalls consistently. There have been no alarms, warnings or the like. I believe the dealer & Honda are well aware of this problem but have not garnered the necessary resources to address the issue and pretend that their customers are imagining these occurrences.
Additional Notes:
The issue with our 2016 Honda Pilot pertains to the Auto Start/Stop feature. The pilot began stalling out after being at stop signs/traffic signals and the vehicle would attempt to re-start and then stall. When stalled it was very difficult to get the car restarted. On several occasions, the vehicle has stalled in the middle of intersections which has been highly dangerous as the vehicle was stalled for several minutes. We have first logged a complaint with the Honda dealership on 06/10/2020. The dealer claimed it could not replicate the issue. We filed another complaint on 04/23/2021 as the problem persisted. The dealer, again, claimed they could not replicate the issue and then stated we needed a new car battery. The dealer is not being honest as we took our vehicle to a local mechanic (Henn Automative in Waxhaw, NC) for general servicing and he called us to inform us of a dangerous problem with the Auto Start/Stop. This independent service center performed their review on 12/20/2022. He alerted us that a formal action number had been opened by ODI under “PE22005”. Currently our fix is to disable the Auto Start/Stop feature every time the vehicle is operated. In rare occasions when we forget to do so, the vehicle stalls consistently. There have been no alarms, warnings or the like. I believe the dealer & Honda are well aware of this problem but have not garnered the necessary resources to address the issue and pretend that their customers are imagining these occurrences.
Mfg Campaign: 11498689
Recall Date: Dec 23, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
This vehicle is equipped with an "idle off" feature meaning the engine stops for a period of time when the car is at zero speed (for example a stop light) then restarts when the brake is released or the steering wheel is turned. In 3 separate instances, my vehicle has stalled during the re-start process. The vehicle will restart for a second or two moving about 5 feet then stalls bringing the vehicle to an abrupt stop. All instances have occurred in or approaching an intersection. Once stalled, the vehicle will not re-start immediately, it takes approximately 15 to 30 seconds to get the vehicle restarted. All 3 incidents have posed a safety concern for myself and other people traveling behind me.
Corrective Action:
This vehicle is equipped with an "idle off" feature meaning the engine stops for a period of time when the car is at zero speed (for example a stop light) then restarts when the brake is released or the steering wheel is turned. In 3 separate instances, my vehicle has stalled during the re-start process. The vehicle will restart for a second or two moving about 5 feet then stalls bringing the vehicle to an abrupt stop. All instances have occurred in or approaching an intersection. Once stalled, the vehicle will not re-start immediately, it takes approximately 15 to 30 seconds to get the vehicle restarted. All 3 incidents have posed a safety concern for myself and other people traveling behind me.
Additional Notes:
This vehicle is equipped with an "idle off" feature meaning the engine stops for a period of time when the car is at zero speed (for example a stop light) then restarts when the brake is released or the steering wheel is turned. In 3 separate instances, my vehicle has stalled during the re-start process. The vehicle will restart for a second or two moving about 5 feet then stalls bringing the vehicle to an abrupt stop. All instances have occurred in or approaching an intersection. Once stalled, the vehicle will not re-start immediately, it takes approximately 15 to 30 seconds to get the vehicle restarted. All 3 incidents have posed a safety concern for myself and other people traveling behind me.
Mfg Campaign: 11497577
Recall Date: Dec 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Approximately 6 times in the last several weeks the engine of my Pilot has auto shut off at a stop light but then it will not restart when I try to go. I have to shut down the whole car and it takes several tries to get it restarted. The most recent time it would not restart for several minutes. I am then stuck in traffic unable to move. I have to remember to disable the auto shut-off/restart or this occurs.
Corrective Action:
Approximately 6 times in the last several weeks the engine of my Pilot has auto shut off at a stop light but then it will not restart when I try to go. I have to shut down the whole car and it takes several tries to get it restarted. The most recent time it would not restart for several minutes. I am then stuck in traffic unable to move. I have to remember to disable the auto shut-off/restart or this occurs.
Additional Notes:
Approximately 6 times in the last several weeks the engine of my Pilot has auto shut off at a stop light but then it will not restart when I try to go. I have to shut down the whole car and it takes several tries to get it restarted. The most recent time it would not restart for several minutes. I am then stuck in traffic unable to move. I have to remember to disable the auto shut-off/restart or this occurs.
Mfg Campaign: 11495547
Recall Date: Nov 30, 2022
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
Without warning, the sunroof suddenly exploded/shattered while driving without current or previous damage or collision. Glass particles fell into the cabin of the vehicle on driver and passenger.
Corrective Action:
Without warning, the sunroof suddenly exploded/shattered while driving without current or previous damage or collision. Glass particles fell into the cabin of the vehicle on driver and passenger.
Additional Notes:
Without warning, the sunroof suddenly exploded/shattered while driving without current or previous damage or collision. Glass particles fell into the cabin of the vehicle on driver and passenger.
Mfg Campaign: 11495264
Recall Date: Nov 29, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Auto-stop feature failed to restart vehicle after auto-stop was engaged at a stop light. When letting off the brake, the auto-stop disengaged, but the vehicle engine failed to start, posing a safety risk as the vehicle did not restart in heavy traffic. This has been reproduced numerous times by the owner, but not by a dealer or independent service center. The component has not been inspected by the manufacturer, but the owner is an ASE certified mechanic. Warning lamps illuminate after vehicle fails to start, but the only way to restart the vehicle is to shift into park, completely shut off the vehicle electrical and attempt to restart. The system is receiving appropriate recharge from alternator, and battery is in acceptable condition.
Corrective Action:
Auto-stop feature failed to restart vehicle after auto-stop was engaged at a stop light. When letting off the brake, the auto-stop disengaged, but the vehicle engine failed to start, posing a safety risk as the vehicle did not restart in heavy traffic. This has been reproduced numerous times by the owner, but not by a dealer or independent service center. The component has not been inspected by the manufacturer, but the owner is an ASE certified mechanic. Warning lamps illuminate after vehicle fails to start, but the only way to restart the vehicle is to shift into park, completely shut off the vehicle electrical and attempt to restart. The system is receiving appropriate recharge from alternator, and battery is in acceptable condition.
Additional Notes:
Auto-stop feature failed to restart vehicle after auto-stop was engaged at a stop light. When letting off the brake, the auto-stop disengaged, but the vehicle engine failed to start, posing a safety risk as the vehicle did not restart in heavy traffic. This has been reproduced numerous times by the owner, but not by a dealer or independent service center. The component has not been inspected by the manufacturer, but the owner is an ASE certified mechanic. Warning lamps illuminate after vehicle fails to start, but the only way to restart the vehicle is to shift into park, completely shut off the vehicle electrical and attempt to restart. The system is receiving appropriate recharge from alternator, and battery is in acceptable condition.
Mfg Campaign: 11493821
Recall Date: Nov 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Auto-stop feature failed to restart vehicle after auto-stop was engaged at a stop light. When letting off the brake, the auto-stop disengaged, but the vehicle engine failed to start, posing a safety risk as the vehicle did not restart in heavy traffic. This has been reproduced numerous times by the owner, but not by a dealer or independent service center. The component has not been inspected by the manufacturer, but the owner is an ASE certified mechanic. Warning lamps illuminate after vehicle fails to start, but the only way to restart the vehicle is to shift into park, completely shut off the vehicle electrical and attempt to restart. The system is receiving appropriate recharge from alternator, and battery is in acceptable condition.
Corrective Action:
Auto-stop feature failed to restart vehicle after auto-stop was engaged at a stop light. When letting off the brake, the auto-stop disengaged, but the vehicle engine failed to start, posing a safety risk as the vehicle did not restart in heavy traffic. This has been reproduced numerous times by the owner, but not by a dealer or independent service center. The component has not been inspected by the manufacturer, but the owner is an ASE certified mechanic. Warning lamps illuminate after vehicle fails to start, but the only way to restart the vehicle is to shift into park, completely shut off the vehicle electrical and attempt to restart. The system is receiving appropriate recharge from alternator, and battery is in acceptable condition.
Additional Notes:
Auto-stop feature failed to restart vehicle after auto-stop was engaged at a stop light. When letting off the brake, the auto-stop disengaged, but the vehicle engine failed to start, posing a safety risk as the vehicle did not restart in heavy traffic. This has been reproduced numerous times by the owner, but not by a dealer or independent service center. The component has not been inspected by the manufacturer, but the owner is an ASE certified mechanic. Warning lamps illuminate after vehicle fails to start, but the only way to restart the vehicle is to shift into park, completely shut off the vehicle electrical and attempt to restart. The system is receiving appropriate recharge from alternator, and battery is in acceptable condition.
Mfg Campaign: 11493821
Recall Date: Nov 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On Sun NOV 13th, 2022 I was on I-75 going north and had to slow down and then stop at a 'stop and go' traffic in the beginning of or just before the construction zone. With my foot on the brake, complete stop on the highway, the Honda Pilot suddenly went into Neutral and I was unable to put it in drive mode. I panicked, as there was a lot of traffic behind and I put the blinkers on, put the vehicle in park, tried to restart and didn't work. After a couple of tries, fortunately the engine restarted. In the middle of the one lane construction, I had to stop once again as the traffic was stopped. Once again the Pilot did the same thing. It stalled, and I had to restart the engine. It was very scary and a big safety problem. I have placed a call into Honda service but no response as yet. It is scary now to stop at red lights and stop signs! It happened 2 times in the same construction zone within 5 minutes.
Corrective Action:
On Sun NOV 13th, 2022 I was on I-75 going north and had to slow down and then stop at a 'stop and go' traffic in the beginning of or just before the construction zone. With my foot on the brake, complete stop on the highway, the Honda Pilot suddenly went into Neutral and I was unable to put it in drive mode. I panicked, as there was a lot of traffic behind and I put the blinkers on, put the vehicle in park, tried to restart and didn't work. After a couple of tries, fortunately the engine restarted. In the middle of the one lane construction, I had to stop once again as the traffic was stopped. Once again the Pilot did the same thing. It stalled, and I had to restart the engine. It was very scary and a big safety problem. I have placed a call into Honda service but no response as yet. It is scary now to stop at red lights and stop signs! It happened 2 times in the same construction zone within 5 minutes.
Additional Notes:
On Sun NOV 13th, 2022 I was on I-75 going north and had to slow down and then stop at a 'stop and go' traffic in the beginning of or just before the construction zone. With my foot on the brake, complete stop on the highway, the Honda Pilot suddenly went into Neutral and I was unable to put it in drive mode. I panicked, as there was a lot of traffic behind and I put the blinkers on, put the vehicle in park, tried to restart and didn't work. After a couple of tries, fortunately the engine restarted. In the middle of the one lane construction, I had to stop once again as the traffic was stopped. Once again the Pilot did the same thing. It stalled, and I had to restart the engine. It was very scary and a big safety problem. I have placed a call into Honda service but no response as yet. It is scary now to stop at red lights and stop signs! It happened 2 times in the same construction zone within 5 minutes.
Mfg Campaign: 11493611
Recall Date: Nov 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
On Sun NOV 13th, 2022 I was on I-75 going north and had to slow down and then stop at a 'stop and go' traffic in the beginning of or just before the construction zone. With my foot on the brake, complete stop on the highway, the Honda Pilot suddenly went into Neutral and I was unable to put it in drive mode. I panicked, as there was a lot of traffic behind and I put the blinkers on, put the vehicle in park, tried to restart and didn't work. After a couple of tries, fortunately the engine restarted. In the middle of the one lane construction, I had to stop once again as the traffic was stopped. Once again the Pilot did the same thing. It stalled, and I had to restart the engine. It was very scary and a big safety problem. I have placed a call into Honda service but no response as yet. It is scary now to stop at red lights and stop signs! It happened 2 times in the same construction zone within 5 minutes.
Corrective Action:
On Sun NOV 13th, 2022 I was on I-75 going north and had to slow down and then stop at a 'stop and go' traffic in the beginning of or just before the construction zone. With my foot on the brake, complete stop on the highway, the Honda Pilot suddenly went into Neutral and I was unable to put it in drive mode. I panicked, as there was a lot of traffic behind and I put the blinkers on, put the vehicle in park, tried to restart and didn't work. After a couple of tries, fortunately the engine restarted. In the middle of the one lane construction, I had to stop once again as the traffic was stopped. Once again the Pilot did the same thing. It stalled, and I had to restart the engine. It was very scary and a big safety problem. I have placed a call into Honda service but no response as yet. It is scary now to stop at red lights and stop signs! It happened 2 times in the same construction zone within 5 minutes.
Additional Notes:
On Sun NOV 13th, 2022 I was on I-75 going north and had to slow down and then stop at a 'stop and go' traffic in the beginning of or just before the construction zone. With my foot on the brake, complete stop on the highway, the Honda Pilot suddenly went into Neutral and I was unable to put it in drive mode. I panicked, as there was a lot of traffic behind and I put the blinkers on, put the vehicle in park, tried to restart and didn't work. After a couple of tries, fortunately the engine restarted. In the middle of the one lane construction, I had to stop once again as the traffic was stopped. Once again the Pilot did the same thing. It stalled, and I had to restart the engine. It was very scary and a big safety problem. I have placed a call into Honda service but no response as yet. It is scary now to stop at red lights and stop signs! It happened 2 times in the same construction zone within 5 minutes.
Mfg Campaign: 11493611
Recall Date: Nov 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The engine would not restart at the red light. Start/Stop system was active, came to a red light and the vehicle turned off as normal with my foot on the brake, when the brakes were released the vehicle did not restart and I heard a click sound. I had to manually(push the start button) to completely turn off the car and then press it again to start the car. I had my entire family in the car including my child, with vehicles behind me on a main multi lane road. I almost got rear ended due to this malfunction.
Corrective Action:
The engine would not restart at the red light. Start/Stop system was active, came to a red light and the vehicle turned off as normal with my foot on the brake, when the brakes were released the vehicle did not restart and I heard a click sound. I had to manually(push the start button) to completely turn off the car and then press it again to start the car. I had my entire family in the car including my child, with vehicles behind me on a main multi lane road. I almost got rear ended due to this malfunction.
Additional Notes:
The engine would not restart at the red light. Start/Stop system was active, came to a red light and the vehicle turned off as normal with my foot on the brake, when the brakes were released the vehicle did not restart and I heard a click sound. I had to manually(push the start button) to completely turn off the car and then press it again to start the car. I had my entire family in the car including my child, with vehicles behind me on a main multi lane road. I almost got rear ended due to this malfunction.
Mfg Campaign: 11493051
Recall Date: Nov 10, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The engine would not restart at the red light. Start/Stop system was active, came to a red light and the vehicle turned off as normal with my foot on the brake, when the brakes were released the vehicle did not restart and I heard a click sound. I had to manually(push the start button) to completely turn off the car and then press it again to start the car. I had my entire family in the car including my child, with vehicles behind me on a main multi lane road. I almost got rear ended due to this malfunction.
Corrective Action:
The engine would not restart at the red light. Start/Stop system was active, came to a red light and the vehicle turned off as normal with my foot on the brake, when the brakes were released the vehicle did not restart and I heard a click sound. I had to manually(push the start button) to completely turn off the car and then press it again to start the car. I had my entire family in the car including my child, with vehicles behind me on a main multi lane road. I almost got rear ended due to this malfunction.
Additional Notes:
The engine would not restart at the red light. Start/Stop system was active, came to a red light and the vehicle turned off as normal with my foot on the brake, when the brakes were released the vehicle did not restart and I heard a click sound. I had to manually(push the start button) to completely turn off the car and then press it again to start the car. I had my entire family in the car including my child, with vehicles behind me on a main multi lane road. I almost got rear ended due to this malfunction.
Mfg Campaign: 11493051
Recall Date: Nov 10, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Auto engine start/stop has failed multiple times causing dangerous conditions in traffic. Engine will not restart for minutes after cutting off due to start/stop component.
Corrective Action:
Auto engine start/stop has failed multiple times causing dangerous conditions in traffic. Engine will not restart for minutes after cutting off due to start/stop component.
Additional Notes:
Auto engine start/stop has failed multiple times causing dangerous conditions in traffic. Engine will not restart for minutes after cutting off due to start/stop component.
Mfg Campaign: 11492468
Recall Date: Nov 6, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Auto engine start/stop has failed multiple times causing dangerous conditions in traffic. Engine will not restart for minutes after cutting off due to start/stop component.
Corrective Action:
Auto engine start/stop has failed multiple times causing dangerous conditions in traffic. Engine will not restart for minutes after cutting off due to start/stop component.
Additional Notes:
Auto engine start/stop has failed multiple times causing dangerous conditions in traffic. Engine will not restart for minutes after cutting off due to start/stop component.
Mfg Campaign: 11492468
Recall Date: Nov 6, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Problem with the auto engine idle stop system. With the Honda stopped at a traffic light, the engine turned off completely and pressing the accelerator pedal did not restart the car. And continually pressing the Start button didn’t start the engine, either. It has happened three times so far. My family and I were unexpectedly immobile in the middle of traffic, with vehicles driving around our stranded automobile. We were nervous that an accident would occur. The brake pedal locked and I had to press the brake pedal firmly numerous times before the Start button would allow the car to start.
Corrective Action:
Problem with the auto engine idle stop system. With the Honda stopped at a traffic light, the engine turned off completely and pressing the accelerator pedal did not restart the car. And continually pressing the Start button didn’t start the engine, either. It has happened three times so far. My family and I were unexpectedly immobile in the middle of traffic, with vehicles driving around our stranded automobile. We were nervous that an accident would occur. The brake pedal locked and I had to press the brake pedal firmly numerous times before the Start button would allow the car to start.
Additional Notes:
Problem with the auto engine idle stop system. With the Honda stopped at a traffic light, the engine turned off completely and pressing the accelerator pedal did not restart the car. And continually pressing the Start button didn’t start the engine, either. It has happened three times so far. My family and I were unexpectedly immobile in the middle of traffic, with vehicles driving around our stranded automobile. We were nervous that an accident would occur. The brake pedal locked and I had to press the brake pedal firmly numerous times before the Start button would allow the car to start.
Mfg Campaign: 11492479
Recall Date: Nov 6, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
When driving the vehicle with the auto start/stop engaged upon stopping the engine will turn off at an intersection however it will not turn back on. It takes several tries for the vehicle to start back up.
Corrective Action:
When driving the vehicle with the auto start/stop engaged upon stopping the engine will turn off at an intersection however it will not turn back on. It takes several tries for the vehicle to start back up.
Additional Notes:
When driving the vehicle with the auto start/stop engaged upon stopping the engine will turn off at an intersection however it will not turn back on. It takes several tries for the vehicle to start back up.
Mfg Campaign: 11492105
Recall Date: Nov 3, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Emissions System Problem On 8-11-2022, multiple lights came on the dashboard with multiple systems errors. Brought to dealership and they replaced the fuel injectors. The dealership stated that this was a known problem with the 2016-2017 Honda Pilot's. Honda is giving a 10-year, 150,000 mile extended warranty from the date of purchase to cover fuel injectors and pipes leading up to the fuel injectors. On 9-27-2022, dash lit up with another Emissions System Problem. Brought to same dealership and they stated that the vehicle needed a software update. On 10-31-2022, dash lit up for the third time showing Emissions System Problem. Brought to same dealership. Currently waiting on diagnosis.
Corrective Action:
Emissions System Problem On 8-11-2022, multiple lights came on the dashboard with multiple systems errors. Brought to dealership and they replaced the fuel injectors. The dealership stated that this was a known problem with the 2016-2017 Honda Pilot's. Honda is giving a 10-year, 150,000 mile extended warranty from the date of purchase to cover fuel injectors and pipes leading up to the fuel injectors. On 9-27-2022, dash lit up with another Emissions System Problem. Brought to same dealership and they stated that the vehicle needed a software update. On 10-31-2022, dash lit up for the third time showing Emissions System Problem. Brought to same dealership. Currently waiting on diagnosis.
Additional Notes:
Emissions System Problem On 8-11-2022, multiple lights came on the dashboard with multiple systems errors. Brought to dealership and they replaced the fuel injectors. The dealership stated that this was a known problem with the 2016-2017 Honda Pilot's. Honda is giving a 10-year, 150,000 mile extended warranty from the date of purchase to cover fuel injectors and pipes leading up to the fuel injectors. On 9-27-2022, dash lit up with another Emissions System Problem. Brought to same dealership and they stated that the vehicle needed a software update. On 10-31-2022, dash lit up for the third time showing Emissions System Problem. Brought to same dealership. Currently waiting on diagnosis.
Mfg Campaign: 11491889
Recall Date: Nov 2, 2022
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury