Complaints & Recalls
Official Safety Recalls - Important!
42 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KE8
Recall Date: Mar 30, 2017
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KA9, KB0
Recall Date: Jun 9, 2016
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JV7
Recall Date: Oct 16, 2015
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JS7
Recall Date: Jul 6, 2015
Consumer Complaints
2.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SUDDENLY RECEIVING A 'KEYLESS START SYSTEM PROBLEM' ERROR MESSAGE. I HAD PARKED ON A NEIGHBORHOOD STREET IN 70 DEGREE WEATHER AT SUNSET AND THE NEXT TIME I GOT INTO MY CAR, THERE WAS THE ERROR MESSAGE WHEN I TURNED IT ON.
Corrective Action:
SUDDENLY RECEIVING A 'KEYLESS START SYSTEM PROBLEM' ERROR MESSAGE. I HAD PARKED ON A NEIGHBORHOOD STREET IN 70 DEGREE WEATHER AT SUNSET AND THE NEXT TIME I GOT INTO MY CAR, THERE WAS THE ERROR MESSAGE WHEN I TURNED IT ON.
Additional Notes:
SUDDENLY RECEIVING A 'KEYLESS START SYSTEM PROBLEM' ERROR MESSAGE. I HAD PARKED ON A NEIGHBORHOOD STREET IN 70 DEGREE WEATHER AT SUNSET AND THE NEXT TIME I GOT INTO MY CAR, THERE WAS THE ERROR MESSAGE WHEN I TURNED IT ON.
Mfg Campaign: 11301743
Recall Date: Jan 24, 2020
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE RPM INCREASED TO HIGH AND VEHICLE ACCELERATED SPONTANEOUSLY. THE VEHICLE WENT INTO LIMP MODE. ADDITIONALLY, THE VEHICLE SHIFTED ROUGHLY FROM FIRST TO SECOND AND THIRD TO FOURTH GEARS. THE EMISSION, TRANSMISSION, LANE ASSIST, TOWING AND POWER STEERING WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO HOLM AUTOMOTIVE CENTER (2005 N BUCKEYE AVE, ABILENE, KS 67410 (785) 263-4000) WHERE THE CODES WERE RESET BUT NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO LITTLE APPLE TOYOTA (3002, 2828 AMHERST AVE A, MANHATTAN, KS 66502(785) 539-7441) WHERE IT WAS INFORMED THAT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED THE FAILURE MILEAGE WAS 60,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE RPM INCREASED TO HIGH AND VEHICLE ACCELERATED SPONTANEOUSLY. THE VEHICLE WENT INTO LIMP MODE. ADDITIONALLY, THE VEHICLE SHIFTED ROUGHLY FROM FIRST TO SECOND AND THIRD TO FOURTH GEARS. THE EMISSION, TRANSMISSION, LANE ASSIST, TOWING AND POWER STEERING WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO HOLM AUTOMOTIVE CENTER (2005 N BUCKEYE AVE, ABILENE, KS 67410 (785) 263-4000) WHERE THE CODES WERE RESET BUT NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO LITTLE APPLE TOYOTA (3002, 2828 AMHERST AVE A, MANHATTAN, KS 66502(785) 539-7441) WHERE IT WAS INFORMED THAT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED THE FAILURE MILEAGE WAS 60,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE RPM INCREASED TO HIGH AND VEHICLE ACCELERATED SPONTANEOUSLY. THE VEHICLE WENT INTO LIMP MODE. ADDITIONALLY, THE VEHICLE SHIFTED ROUGHLY FROM FIRST TO SECOND AND THIRD TO FOURTH GEARS. THE EMISSION, TRANSMISSION, LANE ASSIST, TOWING AND POWER STEERING WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO HOLM AUTOMOTIVE CENTER (2005 N BUCKEYE AVE, ABILENE, KS 67410 (785) 263-4000) WHERE THE CODES WERE RESET BUT NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO LITTLE APPLE TOYOTA (3002, 2828 AMHERST AVE A, MANHATTAN, KS 66502(785) 539-7441) WHERE IT WAS INFORMED THAT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED THE FAILURE MILEAGE WAS 60,000.
Mfg Campaign: 11300755
Recall Date: Jan 21, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE HAVE HAD SEVERAL ISSUES BUT THE MOST PRESSING IS THAT THE CAR WILL SUDDENLY STOP RESPONDING UNDER ACCELERATION. THIS HAS HAPPENED 3 TIMES ONCE VERY NEARLY CAUSED A VERY BAD ACCIDENT WITH A BIG RIG WHILST WE WERE ENTERING A FREEWAY. THE CAR WILL SUDDENLY NOT RESPOND TO THROTTLE THE GAUGES SEEM TO RESET AND THEN THE CAR WILL GO. SIMILAR TO HOW THE AUTO STOP IDLE FUNCTION WORKS EXCEPT WE WERE NOT STOPPED WE WERE UNDER ACCELERATION. WE HAVE ALSO HAD SEVERAL INSTANCES WHERE THE VEHICLE WILL NOT START AFTER THE IDLE STOP HAS ACTIVATED AT A TRAFFIC LIGHT FORCING US TO TURN OFF THE VEHICLE AND THEN RESTART IT. WE HAVE TAKE THE CAR TO THE DEALER SEVERAL TIMES BUT THEY HAVE BEEN UNABLE TO RECREATE THE ISSUE AND ASSURE US THAT THERE IS NOTHING WRONG WITH THE VEHICLE... BEYOND THE PROBLEMS LISTED ABOVE THE CAR FREQUENTLY HAS ELECTRICAL SAFETY ISSUES WITH THE AUTO BRAKE AND COLLISION DETECTION, I CANT EVEN COUNT THE NUMBER OF TIMES THAT THE CAR HAS SUDDENLY BRAKED OUT OF NO WHERE, NO OBSTACLES OR ANYTHING TO TRIGGER IT, JUST DECIDES WE NEED TO BRAKE. THESE "SAFETY FEATURES" SHOULD REALLY BE REVIEWED AND TESTED BETTER BEFORE BEING PUT INTO A PRODUCTION VEHICLE.
Corrective Action:
WE HAVE HAD SEVERAL ISSUES BUT THE MOST PRESSING IS THAT THE CAR WILL SUDDENLY STOP RESPONDING UNDER ACCELERATION. THIS HAS HAPPENED 3 TIMES ONCE VERY NEARLY CAUSED A VERY BAD ACCIDENT WITH A BIG RIG WHILST WE WERE ENTERING A FREEWAY. THE CAR WILL SUDDENLY NOT RESPOND TO THROTTLE THE GAUGES SEEM TO RESET AND THEN THE CAR WILL GO. SIMILAR TO HOW THE AUTO STOP IDLE FUNCTION WORKS EXCEPT WE WERE NOT STOPPED WE WERE UNDER ACCELERATION. WE HAVE ALSO HAD SEVERAL INSTANCES WHERE THE VEHICLE WILL NOT START AFTER THE IDLE STOP HAS ACTIVATED AT A TRAFFIC LIGHT FORCING US TO TURN OFF THE VEHICLE AND THEN RESTART IT. WE HAVE TAKE THE CAR TO THE DEALER SEVERAL TIMES BUT THEY HAVE BEEN UNABLE TO RECREATE THE ISSUE AND ASSURE US THAT THERE IS NOTHING WRONG WITH THE VEHICLE... BEYOND THE PROBLEMS LISTED ABOVE THE CAR FREQUENTLY HAS ELECTRICAL SAFETY ISSUES WITH THE AUTO BRAKE AND COLLISION DETECTION, I CANT EVEN COUNT THE NUMBER OF TIMES THAT THE CAR HAS SUDDENLY BRAKED OUT OF NO WHERE, NO OBSTACLES OR ANYTHING TO TRIGGER IT, JUST DECIDES WE NEED TO BRAKE. THESE "SAFETY FEATURES" SHOULD REALLY BE REVIEWED AND TESTED BETTER BEFORE BEING PUT INTO A PRODUCTION VEHICLE.
Additional Notes:
WE HAVE HAD SEVERAL ISSUES BUT THE MOST PRESSING IS THAT THE CAR WILL SUDDENLY STOP RESPONDING UNDER ACCELERATION. THIS HAS HAPPENED 3 TIMES ONCE VERY NEARLY CAUSED A VERY BAD ACCIDENT WITH A BIG RIG WHILST WE WERE ENTERING A FREEWAY. THE CAR WILL SUDDENLY NOT RESPOND TO THROTTLE THE GAUGES SEEM TO RESET AND THEN THE CAR WILL GO. SIMILAR TO HOW THE AUTO STOP IDLE FUNCTION WORKS EXCEPT WE WERE NOT STOPPED WE WERE UNDER ACCELERATION. WE HAVE ALSO HAD SEVERAL INSTANCES WHERE THE VEHICLE WILL NOT START AFTER THE IDLE STOP HAS ACTIVATED AT A TRAFFIC LIGHT FORCING US TO TURN OFF THE VEHICLE AND THEN RESTART IT. WE HAVE TAKE THE CAR TO THE DEALER SEVERAL TIMES BUT THEY HAVE BEEN UNABLE TO RECREATE THE ISSUE AND ASSURE US THAT THERE IS NOTHING WRONG WITH THE VEHICLE... BEYOND THE PROBLEMS LISTED ABOVE THE CAR FREQUENTLY HAS ELECTRICAL SAFETY ISSUES WITH THE AUTO BRAKE AND COLLISION DETECTION, I CANT EVEN COUNT THE NUMBER OF TIMES THAT THE CAR HAS SUDDENLY BRAKED OUT OF NO WHERE, NO OBSTACLES OR ANYTHING TO TRIGGER IT, JUST DECIDES WE NEED TO BRAKE. THESE "SAFETY FEATURES" SHOULD REALLY BE REVIEWED AND TESTED BETTER BEFORE BEING PUT INTO A PRODUCTION VEHICLE.
Mfg Campaign: 11299470
Recall Date: Jan 15, 2020
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
WE HAVE HAD SEVERAL ISSUES BUT THE MOST PRESSING IS THAT THE CAR WILL SUDDENLY STOP RESPONDING UNDER ACCELERATION. THIS HAS HAPPENED 3 TIMES ONCE VERY NEARLY CAUSED A VERY BAD ACCIDENT WITH A BIG RIG WHILST WE WERE ENTERING A FREEWAY. THE CAR WILL SUDDENLY NOT RESPOND TO THROTTLE THE GAUGES SEEM TO RESET AND THEN THE CAR WILL GO. SIMILAR TO HOW THE AUTO STOP IDLE FUNCTION WORKS EXCEPT WE WERE NOT STOPPED WE WERE UNDER ACCELERATION. WE HAVE ALSO HAD SEVERAL INSTANCES WHERE THE VEHICLE WILL NOT START AFTER THE IDLE STOP HAS ACTIVATED AT A TRAFFIC LIGHT FORCING US TO TURN OFF THE VEHICLE AND THEN RESTART IT. WE HAVE TAKE THE CAR TO THE DEALER SEVERAL TIMES BUT THEY HAVE BEEN UNABLE TO RECREATE THE ISSUE AND ASSURE US THAT THERE IS NOTHING WRONG WITH THE VEHICLE... BEYOND THE PROBLEMS LISTED ABOVE THE CAR FREQUENTLY HAS ELECTRICAL SAFETY ISSUES WITH THE AUTO BRAKE AND COLLISION DETECTION, I CANT EVEN COUNT THE NUMBER OF TIMES THAT THE CAR HAS SUDDENLY BRAKED OUT OF NO WHERE, NO OBSTACLES OR ANYTHING TO TRIGGER IT, JUST DECIDES WE NEED TO BRAKE. THESE "SAFETY FEATURES" SHOULD REALLY BE REVIEWED AND TESTED BETTER BEFORE BEING PUT INTO A PRODUCTION VEHICLE.
Corrective Action:
WE HAVE HAD SEVERAL ISSUES BUT THE MOST PRESSING IS THAT THE CAR WILL SUDDENLY STOP RESPONDING UNDER ACCELERATION. THIS HAS HAPPENED 3 TIMES ONCE VERY NEARLY CAUSED A VERY BAD ACCIDENT WITH A BIG RIG WHILST WE WERE ENTERING A FREEWAY. THE CAR WILL SUDDENLY NOT RESPOND TO THROTTLE THE GAUGES SEEM TO RESET AND THEN THE CAR WILL GO. SIMILAR TO HOW THE AUTO STOP IDLE FUNCTION WORKS EXCEPT WE WERE NOT STOPPED WE WERE UNDER ACCELERATION. WE HAVE ALSO HAD SEVERAL INSTANCES WHERE THE VEHICLE WILL NOT START AFTER THE IDLE STOP HAS ACTIVATED AT A TRAFFIC LIGHT FORCING US TO TURN OFF THE VEHICLE AND THEN RESTART IT. WE HAVE TAKE THE CAR TO THE DEALER SEVERAL TIMES BUT THEY HAVE BEEN UNABLE TO RECREATE THE ISSUE AND ASSURE US THAT THERE IS NOTHING WRONG WITH THE VEHICLE... BEYOND THE PROBLEMS LISTED ABOVE THE CAR FREQUENTLY HAS ELECTRICAL SAFETY ISSUES WITH THE AUTO BRAKE AND COLLISION DETECTION, I CANT EVEN COUNT THE NUMBER OF TIMES THAT THE CAR HAS SUDDENLY BRAKED OUT OF NO WHERE, NO OBSTACLES OR ANYTHING TO TRIGGER IT, JUST DECIDES WE NEED TO BRAKE. THESE "SAFETY FEATURES" SHOULD REALLY BE REVIEWED AND TESTED BETTER BEFORE BEING PUT INTO A PRODUCTION VEHICLE.
Additional Notes:
WE HAVE HAD SEVERAL ISSUES BUT THE MOST PRESSING IS THAT THE CAR WILL SUDDENLY STOP RESPONDING UNDER ACCELERATION. THIS HAS HAPPENED 3 TIMES ONCE VERY NEARLY CAUSED A VERY BAD ACCIDENT WITH A BIG RIG WHILST WE WERE ENTERING A FREEWAY. THE CAR WILL SUDDENLY NOT RESPOND TO THROTTLE THE GAUGES SEEM TO RESET AND THEN THE CAR WILL GO. SIMILAR TO HOW THE AUTO STOP IDLE FUNCTION WORKS EXCEPT WE WERE NOT STOPPED WE WERE UNDER ACCELERATION. WE HAVE ALSO HAD SEVERAL INSTANCES WHERE THE VEHICLE WILL NOT START AFTER THE IDLE STOP HAS ACTIVATED AT A TRAFFIC LIGHT FORCING US TO TURN OFF THE VEHICLE AND THEN RESTART IT. WE HAVE TAKE THE CAR TO THE DEALER SEVERAL TIMES BUT THEY HAVE BEEN UNABLE TO RECREATE THE ISSUE AND ASSURE US THAT THERE IS NOTHING WRONG WITH THE VEHICLE... BEYOND THE PROBLEMS LISTED ABOVE THE CAR FREQUENTLY HAS ELECTRICAL SAFETY ISSUES WITH THE AUTO BRAKE AND COLLISION DETECTION, I CANT EVEN COUNT THE NUMBER OF TIMES THAT THE CAR HAS SUDDENLY BRAKED OUT OF NO WHERE, NO OBSTACLES OR ANYTHING TO TRIGGER IT, JUST DECIDES WE NEED TO BRAKE. THESE "SAFETY FEATURES" SHOULD REALLY BE REVIEWED AND TESTED BETTER BEFORE BEING PUT INTO A PRODUCTION VEHICLE.
Mfg Campaign: 11299470
Recall Date: Jan 15, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE HAVE HAD SEVERAL ISSUES BUT THE MOST PRESSING IS THAT THE CAR WILL SUDDENLY STOP RESPONDING UNDER ACCELERATION. THIS HAS HAPPENED 3 TIMES ONCE VERY NEARLY CAUSED A VERY BAD ACCIDENT WITH A BIG RIG WHILST WE WERE ENTERING A FREEWAY. THE CAR WILL SUDDENLY NOT RESPOND TO THROTTLE THE GAUGES SEEM TO RESET AND THEN THE CAR WILL GO. SIMILAR TO HOW THE AUTO STOP IDLE FUNCTION WORKS EXCEPT WE WERE NOT STOPPED WE WERE UNDER ACCELERATION. WE HAVE ALSO HAD SEVERAL INSTANCES WHERE THE VEHICLE WILL NOT START AFTER THE IDLE STOP HAS ACTIVATED AT A TRAFFIC LIGHT FORCING US TO TURN OFF THE VEHICLE AND THEN RESTART IT. WE HAVE TAKE THE CAR TO THE DEALER SEVERAL TIMES BUT THEY HAVE BEEN UNABLE TO RECREATE THE ISSUE AND ASSURE US THAT THERE IS NOTHING WRONG WITH THE VEHICLE... BEYOND THE PROBLEMS LISTED ABOVE THE CAR FREQUENTLY HAS ELECTRICAL SAFETY ISSUES WITH THE AUTO BRAKE AND COLLISION DETECTION, I CANT EVEN COUNT THE NUMBER OF TIMES THAT THE CAR HAS SUDDENLY BRAKED OUT OF NO WHERE, NO OBSTACLES OR ANYTHING TO TRIGGER IT, JUST DECIDES WE NEED TO BRAKE. THESE "SAFETY FEATURES" SHOULD REALLY BE REVIEWED AND TESTED BETTER BEFORE BEING PUT INTO A PRODUCTION VEHICLE.
Corrective Action:
WE HAVE HAD SEVERAL ISSUES BUT THE MOST PRESSING IS THAT THE CAR WILL SUDDENLY STOP RESPONDING UNDER ACCELERATION. THIS HAS HAPPENED 3 TIMES ONCE VERY NEARLY CAUSED A VERY BAD ACCIDENT WITH A BIG RIG WHILST WE WERE ENTERING A FREEWAY. THE CAR WILL SUDDENLY NOT RESPOND TO THROTTLE THE GAUGES SEEM TO RESET AND THEN THE CAR WILL GO. SIMILAR TO HOW THE AUTO STOP IDLE FUNCTION WORKS EXCEPT WE WERE NOT STOPPED WE WERE UNDER ACCELERATION. WE HAVE ALSO HAD SEVERAL INSTANCES WHERE THE VEHICLE WILL NOT START AFTER THE IDLE STOP HAS ACTIVATED AT A TRAFFIC LIGHT FORCING US TO TURN OFF THE VEHICLE AND THEN RESTART IT. WE HAVE TAKE THE CAR TO THE DEALER SEVERAL TIMES BUT THEY HAVE BEEN UNABLE TO RECREATE THE ISSUE AND ASSURE US THAT THERE IS NOTHING WRONG WITH THE VEHICLE... BEYOND THE PROBLEMS LISTED ABOVE THE CAR FREQUENTLY HAS ELECTRICAL SAFETY ISSUES WITH THE AUTO BRAKE AND COLLISION DETECTION, I CANT EVEN COUNT THE NUMBER OF TIMES THAT THE CAR HAS SUDDENLY BRAKED OUT OF NO WHERE, NO OBSTACLES OR ANYTHING TO TRIGGER IT, JUST DECIDES WE NEED TO BRAKE. THESE "SAFETY FEATURES" SHOULD REALLY BE REVIEWED AND TESTED BETTER BEFORE BEING PUT INTO A PRODUCTION VEHICLE.
Additional Notes:
WE HAVE HAD SEVERAL ISSUES BUT THE MOST PRESSING IS THAT THE CAR WILL SUDDENLY STOP RESPONDING UNDER ACCELERATION. THIS HAS HAPPENED 3 TIMES ONCE VERY NEARLY CAUSED A VERY BAD ACCIDENT WITH A BIG RIG WHILST WE WERE ENTERING A FREEWAY. THE CAR WILL SUDDENLY NOT RESPOND TO THROTTLE THE GAUGES SEEM TO RESET AND THEN THE CAR WILL GO. SIMILAR TO HOW THE AUTO STOP IDLE FUNCTION WORKS EXCEPT WE WERE NOT STOPPED WE WERE UNDER ACCELERATION. WE HAVE ALSO HAD SEVERAL INSTANCES WHERE THE VEHICLE WILL NOT START AFTER THE IDLE STOP HAS ACTIVATED AT A TRAFFIC LIGHT FORCING US TO TURN OFF THE VEHICLE AND THEN RESTART IT. WE HAVE TAKE THE CAR TO THE DEALER SEVERAL TIMES BUT THEY HAVE BEEN UNABLE TO RECREATE THE ISSUE AND ASSURE US THAT THERE IS NOTHING WRONG WITH THE VEHICLE... BEYOND THE PROBLEMS LISTED ABOVE THE CAR FREQUENTLY HAS ELECTRICAL SAFETY ISSUES WITH THE AUTO BRAKE AND COLLISION DETECTION, I CANT EVEN COUNT THE NUMBER OF TIMES THAT THE CAR HAS SUDDENLY BRAKED OUT OF NO WHERE, NO OBSTACLES OR ANYTHING TO TRIGGER IT, JUST DECIDES WE NEED TO BRAKE. THESE "SAFETY FEATURES" SHOULD REALLY BE REVIEWED AND TESTED BETTER BEFORE BEING PUT INTO A PRODUCTION VEHICLE.
Mfg Campaign: 11299470
Recall Date: Jan 15, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON JANUARY 13TH, I LEFT MY HOME TO PICK UP MY SON, JULIAN, 3 YEARS OLD, AT PRESCHOOL. HIS PRESCHOOL IS APPROXIMATELY 3 MILES FROM OUR HOME. I PICKED HIM UP, AND DROVE THE SAME DISTANCE BACK TO OUR HOUSE, ARRIVING HOME AROUND 4:45PM. I HAD NO UNUSUAL WARNING NOTIFICATIONS OR ANY UNUSUAL EXPERIENCE DRIVING TO AND FROM THE PRESCHOOL. I PARKED THE CAR IN OUR DRIVEWAY. JULIAN AND I EXITED THE VEHICLE, AND WALKED TO OUR FRONT DOOR. AS WE APPROACHED THE FRONT DOOR I SMELLED SMOKE, AND LOOKED BACK AT THE CAR. I NOTICED A SMALL FLICKER IN THE PASSENGER SIDE LOWER HEADLIGHT. UPON CLOSER LOOK, I REALIZED THIS WAS IN FACT A FLAME. JULIAN AND I LEFT OUR BAGS ON THE PORCH, STEPPED OFF OF OUR FRONT PORCH, AND MOVED AWAY FROM THE HOUSE AND CAR, AND CALLED 911. AS WE WAITED FOR THE FIRE DEPARTMENT, WE WATCHED THIS SMALL FLAME GROW TO FULL FLAMES, ENGULFING THE ENGINE, FRONT HOOD, AND FRONT OF THE CAR. THE POLICE AND FIRE DEPARTMENT ARRIVED, AND PUT OUT THE FIRE. THE CAR WAS TOWED OUT OF OUR DRIVEWAY. A POLICE REPORT WAS FILED WITH THE MONTCLAIR POLICE DEPT. OFFICER ANTHONY SWAN #232 PATROL DIVISION MONTCLAIR POLICE HEADQUARTERS, 647 BLOOMFIELD AVE., MONTCLAIR NJ 07042 ASWAN@MONTCLAIRNJUSA.ORG REPORT # 20-005325 I THEN CALLED OUR INSURANCE PROVIDER, USAA, FOLLOWING THE INCIDENT. THEY HAVE TAKEN THE CAR INTO THEIR POSSESSION AND INITIATED AN ORIGIN & CAUSE INVESTIGATION. WE PURCHASED THE CAR NEW. WE HAVE NOT BEEN IN A COLLISION. THE CAR HAS BEEN SERVICED TWICE ANNUALLY. IT WAS SERVICED LAST WEEK. IT HAS ~30,000 MILES ON IT. THE DEALER THAT SOLD US THE CAR, PAUL MILLER HONDA, IN NJ, HAS BEEN UNRESPONSIVE, TELLING US TO REACH OUT THE THE NATIONAL HONDA OFFICE. I HAVE FILED A CASE WITH HONDA, AND HAVE BEEN TOLD SOMEONE WILL REACH OUT TO ME. THAT HAS NOT HAPPENED.
Corrective Action:
ON JANUARY 13TH, I LEFT MY HOME TO PICK UP MY SON, JULIAN, 3 YEARS OLD, AT PRESCHOOL. HIS PRESCHOOL IS APPROXIMATELY 3 MILES FROM OUR HOME. I PICKED HIM UP, AND DROVE THE SAME DISTANCE BACK TO OUR HOUSE, ARRIVING HOME AROUND 4:45PM. I HAD NO UNUSUAL WARNING NOTIFICATIONS OR ANY UNUSUAL EXPERIENCE DRIVING TO AND FROM THE PRESCHOOL. I PARKED THE CAR IN OUR DRIVEWAY. JULIAN AND I EXITED THE VEHICLE, AND WALKED TO OUR FRONT DOOR. AS WE APPROACHED THE FRONT DOOR I SMELLED SMOKE, AND LOOKED BACK AT THE CAR. I NOTICED A SMALL FLICKER IN THE PASSENGER SIDE LOWER HEADLIGHT. UPON CLOSER LOOK, I REALIZED THIS WAS IN FACT A FLAME. JULIAN AND I LEFT OUR BAGS ON THE PORCH, STEPPED OFF OF OUR FRONT PORCH, AND MOVED AWAY FROM THE HOUSE AND CAR, AND CALLED 911. AS WE WAITED FOR THE FIRE DEPARTMENT, WE WATCHED THIS SMALL FLAME GROW TO FULL FLAMES, ENGULFING THE ENGINE, FRONT HOOD, AND FRONT OF THE CAR. THE POLICE AND FIRE DEPARTMENT ARRIVED, AND PUT OUT THE FIRE. THE CAR WAS TOWED OUT OF OUR DRIVEWAY. A POLICE REPORT WAS FILED WITH THE MONTCLAIR POLICE DEPT. OFFICER ANTHONY SWAN #232 PATROL DIVISION MONTCLAIR POLICE HEADQUARTERS, 647 BLOOMFIELD AVE., MONTCLAIR NJ 07042 ASWAN@MONTCLAIRNJUSA.ORG REPORT # 20-005325 I THEN CALLED OUR INSURANCE PROVIDER, USAA, FOLLOWING THE INCIDENT. THEY HAVE TAKEN THE CAR INTO THEIR POSSESSION AND INITIATED AN ORIGIN & CAUSE INVESTIGATION. WE PURCHASED THE CAR NEW. WE HAVE NOT BEEN IN A COLLISION. THE CAR HAS BEEN SERVICED TWICE ANNUALLY. IT WAS SERVICED LAST WEEK. IT HAS ~30,000 MILES ON IT. THE DEALER THAT SOLD US THE CAR, PAUL MILLER HONDA, IN NJ, HAS BEEN UNRESPONSIVE, TELLING US TO REACH OUT THE THE NATIONAL HONDA OFFICE. I HAVE FILED A CASE WITH HONDA, AND HAVE BEEN TOLD SOMEONE WILL REACH OUT TO ME. THAT HAS NOT HAPPENED.
Additional Notes:
ON JANUARY 13TH, I LEFT MY HOME TO PICK UP MY SON, JULIAN, 3 YEARS OLD, AT PRESCHOOL. HIS PRESCHOOL IS APPROXIMATELY 3 MILES FROM OUR HOME. I PICKED HIM UP, AND DROVE THE SAME DISTANCE BACK TO OUR HOUSE, ARRIVING HOME AROUND 4:45PM. I HAD NO UNUSUAL WARNING NOTIFICATIONS OR ANY UNUSUAL EXPERIENCE DRIVING TO AND FROM THE PRESCHOOL. I PARKED THE CAR IN OUR DRIVEWAY. JULIAN AND I EXITED THE VEHICLE, AND WALKED TO OUR FRONT DOOR. AS WE APPROACHED THE FRONT DOOR I SMELLED SMOKE, AND LOOKED BACK AT THE CAR. I NOTICED A SMALL FLICKER IN THE PASSENGER SIDE LOWER HEADLIGHT. UPON CLOSER LOOK, I REALIZED THIS WAS IN FACT A FLAME. JULIAN AND I LEFT OUR BAGS ON THE PORCH, STEPPED OFF OF OUR FRONT PORCH, AND MOVED AWAY FROM THE HOUSE AND CAR, AND CALLED 911. AS WE WAITED FOR THE FIRE DEPARTMENT, WE WATCHED THIS SMALL FLAME GROW TO FULL FLAMES, ENGULFING THE ENGINE, FRONT HOOD, AND FRONT OF THE CAR. THE POLICE AND FIRE DEPARTMENT ARRIVED, AND PUT OUT THE FIRE. THE CAR WAS TOWED OUT OF OUR DRIVEWAY. A POLICE REPORT WAS FILED WITH THE MONTCLAIR POLICE DEPT. OFFICER ANTHONY SWAN #232 PATROL DIVISION MONTCLAIR POLICE HEADQUARTERS, 647 BLOOMFIELD AVE., MONTCLAIR NJ 07042 ASWAN@MONTCLAIRNJUSA.ORG REPORT # 20-005325 I THEN CALLED OUR INSURANCE PROVIDER, USAA, FOLLOWING THE INCIDENT. THEY HAVE TAKEN THE CAR INTO THEIR POSSESSION AND INITIATED AN ORIGIN & CAUSE INVESTIGATION. WE PURCHASED THE CAR NEW. WE HAVE NOT BEEN IN A COLLISION. THE CAR HAS BEEN SERVICED TWICE ANNUALLY. IT WAS SERVICED LAST WEEK. IT HAS ~30,000 MILES ON IT. THE DEALER THAT SOLD US THE CAR, PAUL MILLER HONDA, IN NJ, HAS BEEN UNRESPONSIVE, TELLING US TO REACH OUT THE THE NATIONAL HONDA OFFICE. I HAVE FILED A CASE WITH HONDA, AND HAVE BEEN TOLD SOMEONE WILL REACH OUT TO ME. THAT HAS NOT HAPPENED.
Mfg Campaign: 11299501
Recall Date: Jan 15, 2020
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
ON JANUARY 13TH, I LEFT MY HOME TO PICK UP MY SON, JULIAN, 3 YEARS OLD, AT PRESCHOOL. HIS PRESCHOOL IS APPROXIMATELY 3 MILES FROM OUR HOME. I PICKED HIM UP, AND DROVE THE SAME DISTANCE BACK TO OUR HOUSE, ARRIVING HOME AROUND 4:45PM. I HAD NO UNUSUAL WARNING NOTIFICATIONS OR ANY UNUSUAL EXPERIENCE DRIVING TO AND FROM THE PRESCHOOL. I PARKED THE CAR IN OUR DRIVEWAY. JULIAN AND I EXITED THE VEHICLE, AND WALKED TO OUR FRONT DOOR. AS WE APPROACHED THE FRONT DOOR I SMELLED SMOKE, AND LOOKED BACK AT THE CAR. I NOTICED A SMALL FLICKER IN THE PASSENGER SIDE LOWER HEADLIGHT. UPON CLOSER LOOK, I REALIZED THIS WAS IN FACT A FLAME. JULIAN AND I LEFT OUR BAGS ON THE PORCH, STEPPED OFF OF OUR FRONT PORCH, AND MOVED AWAY FROM THE HOUSE AND CAR, AND CALLED 911. AS WE WAITED FOR THE FIRE DEPARTMENT, WE WATCHED THIS SMALL FLAME GROW TO FULL FLAMES, ENGULFING THE ENGINE, FRONT HOOD, AND FRONT OF THE CAR. THE POLICE AND FIRE DEPARTMENT ARRIVED, AND PUT OUT THE FIRE. THE CAR WAS TOWED OUT OF OUR DRIVEWAY. A POLICE REPORT WAS FILED WITH THE MONTCLAIR POLICE DEPT. OFFICER ANTHONY SWAN #232 PATROL DIVISION MONTCLAIR POLICE HEADQUARTERS, 647 BLOOMFIELD AVE., MONTCLAIR NJ 07042 ASWAN@MONTCLAIRNJUSA.ORG REPORT # 20-005325 I THEN CALLED OUR INSURANCE PROVIDER, USAA, FOLLOWING THE INCIDENT. THEY HAVE TAKEN THE CAR INTO THEIR POSSESSION AND INITIATED AN ORIGIN & CAUSE INVESTIGATION. WE PURCHASED THE CAR NEW. WE HAVE NOT BEEN IN A COLLISION. THE CAR HAS BEEN SERVICED TWICE ANNUALLY. IT WAS SERVICED LAST WEEK. IT HAS ~30,000 MILES ON IT. THE DEALER THAT SOLD US THE CAR, PAUL MILLER HONDA, IN NJ, HAS BEEN UNRESPONSIVE, TELLING US TO REACH OUT THE THE NATIONAL HONDA OFFICE. I HAVE FILED A CASE WITH HONDA, AND HAVE BEEN TOLD SOMEONE WILL REACH OUT TO ME. THAT HAS NOT HAPPENED.
Corrective Action:
ON JANUARY 13TH, I LEFT MY HOME TO PICK UP MY SON, JULIAN, 3 YEARS OLD, AT PRESCHOOL. HIS PRESCHOOL IS APPROXIMATELY 3 MILES FROM OUR HOME. I PICKED HIM UP, AND DROVE THE SAME DISTANCE BACK TO OUR HOUSE, ARRIVING HOME AROUND 4:45PM. I HAD NO UNUSUAL WARNING NOTIFICATIONS OR ANY UNUSUAL EXPERIENCE DRIVING TO AND FROM THE PRESCHOOL. I PARKED THE CAR IN OUR DRIVEWAY. JULIAN AND I EXITED THE VEHICLE, AND WALKED TO OUR FRONT DOOR. AS WE APPROACHED THE FRONT DOOR I SMELLED SMOKE, AND LOOKED BACK AT THE CAR. I NOTICED A SMALL FLICKER IN THE PASSENGER SIDE LOWER HEADLIGHT. UPON CLOSER LOOK, I REALIZED THIS WAS IN FACT A FLAME. JULIAN AND I LEFT OUR BAGS ON THE PORCH, STEPPED OFF OF OUR FRONT PORCH, AND MOVED AWAY FROM THE HOUSE AND CAR, AND CALLED 911. AS WE WAITED FOR THE FIRE DEPARTMENT, WE WATCHED THIS SMALL FLAME GROW TO FULL FLAMES, ENGULFING THE ENGINE, FRONT HOOD, AND FRONT OF THE CAR. THE POLICE AND FIRE DEPARTMENT ARRIVED, AND PUT OUT THE FIRE. THE CAR WAS TOWED OUT OF OUR DRIVEWAY. A POLICE REPORT WAS FILED WITH THE MONTCLAIR POLICE DEPT. OFFICER ANTHONY SWAN #232 PATROL DIVISION MONTCLAIR POLICE HEADQUARTERS, 647 BLOOMFIELD AVE., MONTCLAIR NJ 07042 ASWAN@MONTCLAIRNJUSA.ORG REPORT # 20-005325 I THEN CALLED OUR INSURANCE PROVIDER, USAA, FOLLOWING THE INCIDENT. THEY HAVE TAKEN THE CAR INTO THEIR POSSESSION AND INITIATED AN ORIGIN & CAUSE INVESTIGATION. WE PURCHASED THE CAR NEW. WE HAVE NOT BEEN IN A COLLISION. THE CAR HAS BEEN SERVICED TWICE ANNUALLY. IT WAS SERVICED LAST WEEK. IT HAS ~30,000 MILES ON IT. THE DEALER THAT SOLD US THE CAR, PAUL MILLER HONDA, IN NJ, HAS BEEN UNRESPONSIVE, TELLING US TO REACH OUT THE THE NATIONAL HONDA OFFICE. I HAVE FILED A CASE WITH HONDA, AND HAVE BEEN TOLD SOMEONE WILL REACH OUT TO ME. THAT HAS NOT HAPPENED.
Additional Notes:
ON JANUARY 13TH, I LEFT MY HOME TO PICK UP MY SON, JULIAN, 3 YEARS OLD, AT PRESCHOOL. HIS PRESCHOOL IS APPROXIMATELY 3 MILES FROM OUR HOME. I PICKED HIM UP, AND DROVE THE SAME DISTANCE BACK TO OUR HOUSE, ARRIVING HOME AROUND 4:45PM. I HAD NO UNUSUAL WARNING NOTIFICATIONS OR ANY UNUSUAL EXPERIENCE DRIVING TO AND FROM THE PRESCHOOL. I PARKED THE CAR IN OUR DRIVEWAY. JULIAN AND I EXITED THE VEHICLE, AND WALKED TO OUR FRONT DOOR. AS WE APPROACHED THE FRONT DOOR I SMELLED SMOKE, AND LOOKED BACK AT THE CAR. I NOTICED A SMALL FLICKER IN THE PASSENGER SIDE LOWER HEADLIGHT. UPON CLOSER LOOK, I REALIZED THIS WAS IN FACT A FLAME. JULIAN AND I LEFT OUR BAGS ON THE PORCH, STEPPED OFF OF OUR FRONT PORCH, AND MOVED AWAY FROM THE HOUSE AND CAR, AND CALLED 911. AS WE WAITED FOR THE FIRE DEPARTMENT, WE WATCHED THIS SMALL FLAME GROW TO FULL FLAMES, ENGULFING THE ENGINE, FRONT HOOD, AND FRONT OF THE CAR. THE POLICE AND FIRE DEPARTMENT ARRIVED, AND PUT OUT THE FIRE. THE CAR WAS TOWED OUT OF OUR DRIVEWAY. A POLICE REPORT WAS FILED WITH THE MONTCLAIR POLICE DEPT. OFFICER ANTHONY SWAN #232 PATROL DIVISION MONTCLAIR POLICE HEADQUARTERS, 647 BLOOMFIELD AVE., MONTCLAIR NJ 07042 ASWAN@MONTCLAIRNJUSA.ORG REPORT # 20-005325 I THEN CALLED OUR INSURANCE PROVIDER, USAA, FOLLOWING THE INCIDENT. THEY HAVE TAKEN THE CAR INTO THEIR POSSESSION AND INITIATED AN ORIGIN & CAUSE INVESTIGATION. WE PURCHASED THE CAR NEW. WE HAVE NOT BEEN IN A COLLISION. THE CAR HAS BEEN SERVICED TWICE ANNUALLY. IT WAS SERVICED LAST WEEK. IT HAS ~30,000 MILES ON IT. THE DEALER THAT SOLD US THE CAR, PAUL MILLER HONDA, IN NJ, HAS BEEN UNRESPONSIVE, TELLING US TO REACH OUT THE THE NATIONAL HONDA OFFICE. I HAVE FILED A CASE WITH HONDA, AND HAVE BEEN TOLD SOMEONE WILL REACH OUT TO ME. THAT HAS NOT HAPPENED.
Mfg Campaign: 11299501
Recall Date: Jan 15, 2020
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
ON JANUARY 13TH, I LEFT MY HOME TO PICK UP MY SON, JULIAN, 3 YEARS OLD, AT PRESCHOOL. HIS PRESCHOOL IS APPROXIMATELY 3 MILES FROM OUR HOME. I PICKED HIM UP, AND DROVE THE SAME DISTANCE BACK TO OUR HOUSE, ARRIVING HOME AROUND 4:45PM. I HAD NO UNUSUAL WARNING NOTIFICATIONS OR ANY UNUSUAL EXPERIENCE DRIVING TO AND FROM THE PRESCHOOL. I PARKED THE CAR IN OUR DRIVEWAY. JULIAN AND I EXITED THE VEHICLE, AND WALKED TO OUR FRONT DOOR. AS WE APPROACHED THE FRONT DOOR I SMELLED SMOKE, AND LOOKED BACK AT THE CAR. I NOTICED A SMALL FLICKER IN THE PASSENGER SIDE LOWER HEADLIGHT. UPON CLOSER LOOK, I REALIZED THIS WAS IN FACT A FLAME. JULIAN AND I LEFT OUR BAGS ON THE PORCH, STEPPED OFF OF OUR FRONT PORCH, AND MOVED AWAY FROM THE HOUSE AND CAR, AND CALLED 911. AS WE WAITED FOR THE FIRE DEPARTMENT, WE WATCHED THIS SMALL FLAME GROW TO FULL FLAMES, ENGULFING THE ENGINE, FRONT HOOD, AND FRONT OF THE CAR. THE POLICE AND FIRE DEPARTMENT ARRIVED, AND PUT OUT THE FIRE. THE CAR WAS TOWED OUT OF OUR DRIVEWAY. A POLICE REPORT WAS FILED WITH THE MONTCLAIR POLICE DEPT. OFFICER ANTHONY SWAN #232 PATROL DIVISION MONTCLAIR POLICE HEADQUARTERS, 647 BLOOMFIELD AVE., MONTCLAIR NJ 07042 ASWAN@MONTCLAIRNJUSA.ORG REPORT # 20-005325 I THEN CALLED OUR INSURANCE PROVIDER, USAA, FOLLOWING THE INCIDENT. THEY HAVE TAKEN THE CAR INTO THEIR POSSESSION AND INITIATED AN ORIGIN & CAUSE INVESTIGATION. WE PURCHASED THE CAR NEW. WE HAVE NOT BEEN IN A COLLISION. THE CAR HAS BEEN SERVICED TWICE ANNUALLY. IT WAS SERVICED LAST WEEK. IT HAS ~30,000 MILES ON IT. THE DEALER THAT SOLD US THE CAR, PAUL MILLER HONDA, IN NJ, HAS BEEN UNRESPONSIVE, TELLING US TO REACH OUT THE THE NATIONAL HONDA OFFICE. I HAVE FILED A CASE WITH HONDA, AND HAVE BEEN TOLD SOMEONE WILL REACH OUT TO ME. THAT HAS NOT HAPPENED.
Corrective Action:
ON JANUARY 13TH, I LEFT MY HOME TO PICK UP MY SON, JULIAN, 3 YEARS OLD, AT PRESCHOOL. HIS PRESCHOOL IS APPROXIMATELY 3 MILES FROM OUR HOME. I PICKED HIM UP, AND DROVE THE SAME DISTANCE BACK TO OUR HOUSE, ARRIVING HOME AROUND 4:45PM. I HAD NO UNUSUAL WARNING NOTIFICATIONS OR ANY UNUSUAL EXPERIENCE DRIVING TO AND FROM THE PRESCHOOL. I PARKED THE CAR IN OUR DRIVEWAY. JULIAN AND I EXITED THE VEHICLE, AND WALKED TO OUR FRONT DOOR. AS WE APPROACHED THE FRONT DOOR I SMELLED SMOKE, AND LOOKED BACK AT THE CAR. I NOTICED A SMALL FLICKER IN THE PASSENGER SIDE LOWER HEADLIGHT. UPON CLOSER LOOK, I REALIZED THIS WAS IN FACT A FLAME. JULIAN AND I LEFT OUR BAGS ON THE PORCH, STEPPED OFF OF OUR FRONT PORCH, AND MOVED AWAY FROM THE HOUSE AND CAR, AND CALLED 911. AS WE WAITED FOR THE FIRE DEPARTMENT, WE WATCHED THIS SMALL FLAME GROW TO FULL FLAMES, ENGULFING THE ENGINE, FRONT HOOD, AND FRONT OF THE CAR. THE POLICE AND FIRE DEPARTMENT ARRIVED, AND PUT OUT THE FIRE. THE CAR WAS TOWED OUT OF OUR DRIVEWAY. A POLICE REPORT WAS FILED WITH THE MONTCLAIR POLICE DEPT. OFFICER ANTHONY SWAN #232 PATROL DIVISION MONTCLAIR POLICE HEADQUARTERS, 647 BLOOMFIELD AVE., MONTCLAIR NJ 07042 ASWAN@MONTCLAIRNJUSA.ORG REPORT # 20-005325 I THEN CALLED OUR INSURANCE PROVIDER, USAA, FOLLOWING THE INCIDENT. THEY HAVE TAKEN THE CAR INTO THEIR POSSESSION AND INITIATED AN ORIGIN & CAUSE INVESTIGATION. WE PURCHASED THE CAR NEW. WE HAVE NOT BEEN IN A COLLISION. THE CAR HAS BEEN SERVICED TWICE ANNUALLY. IT WAS SERVICED LAST WEEK. IT HAS ~30,000 MILES ON IT. THE DEALER THAT SOLD US THE CAR, PAUL MILLER HONDA, IN NJ, HAS BEEN UNRESPONSIVE, TELLING US TO REACH OUT THE THE NATIONAL HONDA OFFICE. I HAVE FILED A CASE WITH HONDA, AND HAVE BEEN TOLD SOMEONE WILL REACH OUT TO ME. THAT HAS NOT HAPPENED.
Additional Notes:
ON JANUARY 13TH, I LEFT MY HOME TO PICK UP MY SON, JULIAN, 3 YEARS OLD, AT PRESCHOOL. HIS PRESCHOOL IS APPROXIMATELY 3 MILES FROM OUR HOME. I PICKED HIM UP, AND DROVE THE SAME DISTANCE BACK TO OUR HOUSE, ARRIVING HOME AROUND 4:45PM. I HAD NO UNUSUAL WARNING NOTIFICATIONS OR ANY UNUSUAL EXPERIENCE DRIVING TO AND FROM THE PRESCHOOL. I PARKED THE CAR IN OUR DRIVEWAY. JULIAN AND I EXITED THE VEHICLE, AND WALKED TO OUR FRONT DOOR. AS WE APPROACHED THE FRONT DOOR I SMELLED SMOKE, AND LOOKED BACK AT THE CAR. I NOTICED A SMALL FLICKER IN THE PASSENGER SIDE LOWER HEADLIGHT. UPON CLOSER LOOK, I REALIZED THIS WAS IN FACT A FLAME. JULIAN AND I LEFT OUR BAGS ON THE PORCH, STEPPED OFF OF OUR FRONT PORCH, AND MOVED AWAY FROM THE HOUSE AND CAR, AND CALLED 911. AS WE WAITED FOR THE FIRE DEPARTMENT, WE WATCHED THIS SMALL FLAME GROW TO FULL FLAMES, ENGULFING THE ENGINE, FRONT HOOD, AND FRONT OF THE CAR. THE POLICE AND FIRE DEPARTMENT ARRIVED, AND PUT OUT THE FIRE. THE CAR WAS TOWED OUT OF OUR DRIVEWAY. A POLICE REPORT WAS FILED WITH THE MONTCLAIR POLICE DEPT. OFFICER ANTHONY SWAN #232 PATROL DIVISION MONTCLAIR POLICE HEADQUARTERS, 647 BLOOMFIELD AVE., MONTCLAIR NJ 07042 ASWAN@MONTCLAIRNJUSA.ORG REPORT # 20-005325 I THEN CALLED OUR INSURANCE PROVIDER, USAA, FOLLOWING THE INCIDENT. THEY HAVE TAKEN THE CAR INTO THEIR POSSESSION AND INITIATED AN ORIGIN & CAUSE INVESTIGATION. WE PURCHASED THE CAR NEW. WE HAVE NOT BEEN IN A COLLISION. THE CAR HAS BEEN SERVICED TWICE ANNUALLY. IT WAS SERVICED LAST WEEK. IT HAS ~30,000 MILES ON IT. THE DEALER THAT SOLD US THE CAR, PAUL MILLER HONDA, IN NJ, HAS BEEN UNRESPONSIVE, TELLING US TO REACH OUT THE THE NATIONAL HONDA OFFICE. I HAVE FILED A CASE WITH HONDA, AND HAVE BEEN TOLD SOMEONE WILL REACH OUT TO ME. THAT HAS NOT HAPPENED.
Mfg Campaign: 11299501
Recall Date: Jan 15, 2020
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE DRIVING MY 2016 EXL HONDA PILOT AWD, IT BEGAN DISPLAYING MULTIPLE CODES SUCH AS HILL START ASSIST, ROAD DEPARTURE, EMISSIONS SYSTEM, POWER STEERING, AND, TSA. I TOOK IT RIGHT AWAY TO A NEARBY AUTO ZONE AND THE CODE THEY GAVE ME WAS P0304 CYLINDER MISFIRE. WHEN I TOOK IT TO HENDRICK HONDA THE CODES WERE NO LONGER FLASHING. BUT THEY RAN THE DIAGNOSTIC AND PERFORMED REGULAR MAINTENANCE ON THE CAR AND I INFORMED THAT THEIR WAS A $1,500 REPAIR CHARGE FOR FUEL INJECTORS. AFTER RESEARCHING THIS PROBLEM I FOUND OUT THAT THEIR WAS SERVICE BULLETIN 18-025. THIS SERVICE STATES THAT THE PROBABLE CAUSE IS DEBRIS FROM THE HIGH PRESSURE PUMP OR THE FUEL INCEPTOR MACHINING PROCESS CAN CAUSE INTERVAL WEAR OR CLOGGING INSIDE THE INJECTOR WHICH REQUIRES REPLACEMENT OF THE FUEL INJECTORS. THIS IS A BIG SAFETY CONCERN FOR ME AND MY FAMILY. A FAILING FUEL INJECTOR COULD LEAVE US STRANDED OR STALL OUT ON A HIGHWAY. IN ADDITION, IT LOWERS GAS MILEAGE, INCREASES EMISSIONS, AND CAN LEAD TO A HOST OF OTHER DANGEROUS FAILURES IN YOUR VEHICLE. IT IS MY HOPE THAT HONDA WILL BE REQUIRED TO ISSUE A RECALL FOR THEIR FAULTY FUEL INJECTORS.
Corrective Action:
WHILE DRIVING MY 2016 EXL HONDA PILOT AWD, IT BEGAN DISPLAYING MULTIPLE CODES SUCH AS HILL START ASSIST, ROAD DEPARTURE, EMISSIONS SYSTEM, POWER STEERING, AND, TSA. I TOOK IT RIGHT AWAY TO A NEARBY AUTO ZONE AND THE CODE THEY GAVE ME WAS P0304 CYLINDER MISFIRE. WHEN I TOOK IT TO HENDRICK HONDA THE CODES WERE NO LONGER FLASHING. BUT THEY RAN THE DIAGNOSTIC AND PERFORMED REGULAR MAINTENANCE ON THE CAR AND I INFORMED THAT THEIR WAS A $1,500 REPAIR CHARGE FOR FUEL INJECTORS. AFTER RESEARCHING THIS PROBLEM I FOUND OUT THAT THEIR WAS SERVICE BULLETIN 18-025. THIS SERVICE STATES THAT THE PROBABLE CAUSE IS DEBRIS FROM THE HIGH PRESSURE PUMP OR THE FUEL INCEPTOR MACHINING PROCESS CAN CAUSE INTERVAL WEAR OR CLOGGING INSIDE THE INJECTOR WHICH REQUIRES REPLACEMENT OF THE FUEL INJECTORS. THIS IS A BIG SAFETY CONCERN FOR ME AND MY FAMILY. A FAILING FUEL INJECTOR COULD LEAVE US STRANDED OR STALL OUT ON A HIGHWAY. IN ADDITION, IT LOWERS GAS MILEAGE, INCREASES EMISSIONS, AND CAN LEAD TO A HOST OF OTHER DANGEROUS FAILURES IN YOUR VEHICLE. IT IS MY HOPE THAT HONDA WILL BE REQUIRED TO ISSUE A RECALL FOR THEIR FAULTY FUEL INJECTORS.
Additional Notes:
WHILE DRIVING MY 2016 EXL HONDA PILOT AWD, IT BEGAN DISPLAYING MULTIPLE CODES SUCH AS HILL START ASSIST, ROAD DEPARTURE, EMISSIONS SYSTEM, POWER STEERING, AND, TSA. I TOOK IT RIGHT AWAY TO A NEARBY AUTO ZONE AND THE CODE THEY GAVE ME WAS P0304 CYLINDER MISFIRE. WHEN I TOOK IT TO HENDRICK HONDA THE CODES WERE NO LONGER FLASHING. BUT THEY RAN THE DIAGNOSTIC AND PERFORMED REGULAR MAINTENANCE ON THE CAR AND I INFORMED THAT THEIR WAS A $1,500 REPAIR CHARGE FOR FUEL INJECTORS. AFTER RESEARCHING THIS PROBLEM I FOUND OUT THAT THEIR WAS SERVICE BULLETIN 18-025. THIS SERVICE STATES THAT THE PROBABLE CAUSE IS DEBRIS FROM THE HIGH PRESSURE PUMP OR THE FUEL INCEPTOR MACHINING PROCESS CAN CAUSE INTERVAL WEAR OR CLOGGING INSIDE THE INJECTOR WHICH REQUIRES REPLACEMENT OF THE FUEL INJECTORS. THIS IS A BIG SAFETY CONCERN FOR ME AND MY FAMILY. A FAILING FUEL INJECTOR COULD LEAVE US STRANDED OR STALL OUT ON A HIGHWAY. IN ADDITION, IT LOWERS GAS MILEAGE, INCREASES EMISSIONS, AND CAN LEAD TO A HOST OF OTHER DANGEROUS FAILURES IN YOUR VEHICLE. IT IS MY HOPE THAT HONDA WILL BE REQUIRED TO ISSUE A RECALL FOR THEIR FAULTY FUEL INJECTORS.
Mfg Campaign: 11299103
Recall Date: Jan 13, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING MY 2016 EXL HONDA PILOT AWD, IT BEGAN DISPLAYING MULTIPLE CODES SUCH AS HILL START ASSIST, ROAD DEPARTURE, EMISSIONS SYSTEM, POWER STEERING, AND, TSA. I TOOK IT RIGHT AWAY TO A NEARBY AUTO ZONE AND THE CODE THEY GAVE ME WAS P0304 CYLINDER MISFIRE. WHEN I TOOK IT TO HENDRICK HONDA THE CODES WERE NO LONGER FLASHING. BUT THEY RAN THE DIAGNOSTIC AND PERFORMED REGULAR MAINTENANCE ON THE CAR AND I INFORMED THAT THEIR WAS A $1,500 REPAIR CHARGE FOR FUEL INJECTORS. AFTER RESEARCHING THIS PROBLEM I FOUND OUT THAT THEIR WAS SERVICE BULLETIN 18-025. THIS SERVICE STATES THAT THE PROBABLE CAUSE IS DEBRIS FROM THE HIGH PRESSURE PUMP OR THE FUEL INCEPTOR MACHINING PROCESS CAN CAUSE INTERVAL WEAR OR CLOGGING INSIDE THE INJECTOR WHICH REQUIRES REPLACEMENT OF THE FUEL INJECTORS. THIS IS A BIG SAFETY CONCERN FOR ME AND MY FAMILY. A FAILING FUEL INJECTOR COULD LEAVE US STRANDED OR STALL OUT ON A HIGHWAY. IN ADDITION, IT LOWERS GAS MILEAGE, INCREASES EMISSIONS, AND CAN LEAD TO A HOST OF OTHER DANGEROUS FAILURES IN YOUR VEHICLE. IT IS MY HOPE THAT HONDA WILL BE REQUIRED TO ISSUE A RECALL FOR THEIR FAULTY FUEL INJECTORS.
Corrective Action:
WHILE DRIVING MY 2016 EXL HONDA PILOT AWD, IT BEGAN DISPLAYING MULTIPLE CODES SUCH AS HILL START ASSIST, ROAD DEPARTURE, EMISSIONS SYSTEM, POWER STEERING, AND, TSA. I TOOK IT RIGHT AWAY TO A NEARBY AUTO ZONE AND THE CODE THEY GAVE ME WAS P0304 CYLINDER MISFIRE. WHEN I TOOK IT TO HENDRICK HONDA THE CODES WERE NO LONGER FLASHING. BUT THEY RAN THE DIAGNOSTIC AND PERFORMED REGULAR MAINTENANCE ON THE CAR AND I INFORMED THAT THEIR WAS A $1,500 REPAIR CHARGE FOR FUEL INJECTORS. AFTER RESEARCHING THIS PROBLEM I FOUND OUT THAT THEIR WAS SERVICE BULLETIN 18-025. THIS SERVICE STATES THAT THE PROBABLE CAUSE IS DEBRIS FROM THE HIGH PRESSURE PUMP OR THE FUEL INCEPTOR MACHINING PROCESS CAN CAUSE INTERVAL WEAR OR CLOGGING INSIDE THE INJECTOR WHICH REQUIRES REPLACEMENT OF THE FUEL INJECTORS. THIS IS A BIG SAFETY CONCERN FOR ME AND MY FAMILY. A FAILING FUEL INJECTOR COULD LEAVE US STRANDED OR STALL OUT ON A HIGHWAY. IN ADDITION, IT LOWERS GAS MILEAGE, INCREASES EMISSIONS, AND CAN LEAD TO A HOST OF OTHER DANGEROUS FAILURES IN YOUR VEHICLE. IT IS MY HOPE THAT HONDA WILL BE REQUIRED TO ISSUE A RECALL FOR THEIR FAULTY FUEL INJECTORS.
Additional Notes:
WHILE DRIVING MY 2016 EXL HONDA PILOT AWD, IT BEGAN DISPLAYING MULTIPLE CODES SUCH AS HILL START ASSIST, ROAD DEPARTURE, EMISSIONS SYSTEM, POWER STEERING, AND, TSA. I TOOK IT RIGHT AWAY TO A NEARBY AUTO ZONE AND THE CODE THEY GAVE ME WAS P0304 CYLINDER MISFIRE. WHEN I TOOK IT TO HENDRICK HONDA THE CODES WERE NO LONGER FLASHING. BUT THEY RAN THE DIAGNOSTIC AND PERFORMED REGULAR MAINTENANCE ON THE CAR AND I INFORMED THAT THEIR WAS A $1,500 REPAIR CHARGE FOR FUEL INJECTORS. AFTER RESEARCHING THIS PROBLEM I FOUND OUT THAT THEIR WAS SERVICE BULLETIN 18-025. THIS SERVICE STATES THAT THE PROBABLE CAUSE IS DEBRIS FROM THE HIGH PRESSURE PUMP OR THE FUEL INCEPTOR MACHINING PROCESS CAN CAUSE INTERVAL WEAR OR CLOGGING INSIDE THE INJECTOR WHICH REQUIRES REPLACEMENT OF THE FUEL INJECTORS. THIS IS A BIG SAFETY CONCERN FOR ME AND MY FAMILY. A FAILING FUEL INJECTOR COULD LEAVE US STRANDED OR STALL OUT ON A HIGHWAY. IN ADDITION, IT LOWERS GAS MILEAGE, INCREASES EMISSIONS, AND CAN LEAD TO A HOST OF OTHER DANGEROUS FAILURES IN YOUR VEHICLE. IT IS MY HOPE THAT HONDA WILL BE REQUIRED TO ISSUE A RECALL FOR THEIR FAULTY FUEL INJECTORS.
Mfg Campaign: 11299103
Recall Date: Jan 13, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MULTIPLE WARNING LIGHTS ON THE DASH, CHECK ENGINE LIGHT IS ON INCLUDING ROAD DEPARTURE MITIGATION WARNING, TRAILER STABILITY ASSIST WARNING, HILL START ASSIST WARNING, VEHICLE STABILITY ASSIST WARNING, EMISSIONS SYSTEM CONTROL WARNING, ALL WHEEL DRIVE SYSTEM WARNING, POWER STEERING WARNING AND ACC WARNING WHERE ALL CAME UP AT THE SAME TIME WITH A SUDDEN JERK AND CAR CANNOT GO BEYOND 20 MI/HR WHILE I WAS DRIVING IN THE HIGHWAY THAT ALMOST GOT ME INTO AN ACCIDENT WITH AN INDIVIDUAL ON THE REAR ALMOST BUMPED ME. NOW I'M AFRAID TO DRIVE IT. I ACTUALLY GOT THE ATTENTION OF MY DEALER (NORRIS HONDA) WHEN THE JERKING STARTED AT THE MILEAGE OF 34,100 MILES AND HAPPENED SEVERAL TIMES BUT WITH NO WARNING LIGHT COMING ON. THEY DID A TEST DRIVE AND IT SO HAPPENED THAT IT DIDN'T HAPPEN WHEN THEY TESTED IT AND NO CHECK ENGINE LIGHT ON. THEY TOLD ME THAT THEY HAVE HAD SEVERAL INCIDENCE OF THE SAME PROBLEM WITH OTHER CUSTOMERS WITH HONDA PILOT 2016 AND 2017 AND IS A COMMON ISSUE AND ENDED UP HAVING TO CHANGE THE FUEL INJECTORS AND HAVE SOLVED THEIR PROBLEM. THE PROBLEM THOUGH IS, MY CAR IS ONLY 3YRS OLD AND HAVING ALL THESE PROBLEMS NOW AND THEY CHARGE $1800.00 TO CHANGE THE INJECTORS, WHICH I THINK IS WAY TOO MUCH FOR A FAIRLY NEW CAR WITH DEALER BEING AWARE OF THE FIRST JERKING PROBLEMS BEFORE THE WARRANTY ENDED. I HAVE BEEN HAVING ALL HONDA CARS SINCE I STARTED HAVING A CAR BECAUSE OF ITS RELIABILITY AND PERFORMANCE AND NOW THIS HAPPENED. IT HAS BEEN A VERY COMMON PROBLEM BUT NO RECALL HAS BEEN MADE. I HOPE THAT THERE WILL BE NO ACCIDENTS WITH ONE LOSING LIFE BEFORE A RECALL IS MADE. I HOPE YOU CAN HELP ME OUT WITH THIS, THANK YOU
Corrective Action:
MULTIPLE WARNING LIGHTS ON THE DASH, CHECK ENGINE LIGHT IS ON INCLUDING ROAD DEPARTURE MITIGATION WARNING, TRAILER STABILITY ASSIST WARNING, HILL START ASSIST WARNING, VEHICLE STABILITY ASSIST WARNING, EMISSIONS SYSTEM CONTROL WARNING, ALL WHEEL DRIVE SYSTEM WARNING, POWER STEERING WARNING AND ACC WARNING WHERE ALL CAME UP AT THE SAME TIME WITH A SUDDEN JERK AND CAR CANNOT GO BEYOND 20 MI/HR WHILE I WAS DRIVING IN THE HIGHWAY THAT ALMOST GOT ME INTO AN ACCIDENT WITH AN INDIVIDUAL ON THE REAR ALMOST BUMPED ME. NOW I'M AFRAID TO DRIVE IT. I ACTUALLY GOT THE ATTENTION OF MY DEALER (NORRIS HONDA) WHEN THE JERKING STARTED AT THE MILEAGE OF 34,100 MILES AND HAPPENED SEVERAL TIMES BUT WITH NO WARNING LIGHT COMING ON. THEY DID A TEST DRIVE AND IT SO HAPPENED THAT IT DIDN'T HAPPEN WHEN THEY TESTED IT AND NO CHECK ENGINE LIGHT ON. THEY TOLD ME THAT THEY HAVE HAD SEVERAL INCIDENCE OF THE SAME PROBLEM WITH OTHER CUSTOMERS WITH HONDA PILOT 2016 AND 2017 AND IS A COMMON ISSUE AND ENDED UP HAVING TO CHANGE THE FUEL INJECTORS AND HAVE SOLVED THEIR PROBLEM. THE PROBLEM THOUGH IS, MY CAR IS ONLY 3YRS OLD AND HAVING ALL THESE PROBLEMS NOW AND THEY CHARGE $1800.00 TO CHANGE THE INJECTORS, WHICH I THINK IS WAY TOO MUCH FOR A FAIRLY NEW CAR WITH DEALER BEING AWARE OF THE FIRST JERKING PROBLEMS BEFORE THE WARRANTY ENDED. I HAVE BEEN HAVING ALL HONDA CARS SINCE I STARTED HAVING A CAR BECAUSE OF ITS RELIABILITY AND PERFORMANCE AND NOW THIS HAPPENED. IT HAS BEEN A VERY COMMON PROBLEM BUT NO RECALL HAS BEEN MADE. I HOPE THAT THERE WILL BE NO ACCIDENTS WITH ONE LOSING LIFE BEFORE A RECALL IS MADE. I HOPE YOU CAN HELP ME OUT WITH THIS, THANK YOU
Additional Notes:
MULTIPLE WARNING LIGHTS ON THE DASH, CHECK ENGINE LIGHT IS ON INCLUDING ROAD DEPARTURE MITIGATION WARNING, TRAILER STABILITY ASSIST WARNING, HILL START ASSIST WARNING, VEHICLE STABILITY ASSIST WARNING, EMISSIONS SYSTEM CONTROL WARNING, ALL WHEEL DRIVE SYSTEM WARNING, POWER STEERING WARNING AND ACC WARNING WHERE ALL CAME UP AT THE SAME TIME WITH A SUDDEN JERK AND CAR CANNOT GO BEYOND 20 MI/HR WHILE I WAS DRIVING IN THE HIGHWAY THAT ALMOST GOT ME INTO AN ACCIDENT WITH AN INDIVIDUAL ON THE REAR ALMOST BUMPED ME. NOW I'M AFRAID TO DRIVE IT. I ACTUALLY GOT THE ATTENTION OF MY DEALER (NORRIS HONDA) WHEN THE JERKING STARTED AT THE MILEAGE OF 34,100 MILES AND HAPPENED SEVERAL TIMES BUT WITH NO WARNING LIGHT COMING ON. THEY DID A TEST DRIVE AND IT SO HAPPENED THAT IT DIDN'T HAPPEN WHEN THEY TESTED IT AND NO CHECK ENGINE LIGHT ON. THEY TOLD ME THAT THEY HAVE HAD SEVERAL INCIDENCE OF THE SAME PROBLEM WITH OTHER CUSTOMERS WITH HONDA PILOT 2016 AND 2017 AND IS A COMMON ISSUE AND ENDED UP HAVING TO CHANGE THE FUEL INJECTORS AND HAVE SOLVED THEIR PROBLEM. THE PROBLEM THOUGH IS, MY CAR IS ONLY 3YRS OLD AND HAVING ALL THESE PROBLEMS NOW AND THEY CHARGE $1800.00 TO CHANGE THE INJECTORS, WHICH I THINK IS WAY TOO MUCH FOR A FAIRLY NEW CAR WITH DEALER BEING AWARE OF THE FIRST JERKING PROBLEMS BEFORE THE WARRANTY ENDED. I HAVE BEEN HAVING ALL HONDA CARS SINCE I STARTED HAVING A CAR BECAUSE OF ITS RELIABILITY AND PERFORMANCE AND NOW THIS HAPPENED. IT HAS BEEN A VERY COMMON PROBLEM BUT NO RECALL HAS BEEN MADE. I HOPE THAT THERE WILL BE NO ACCIDENTS WITH ONE LOSING LIFE BEFORE A RECALL IS MADE. I HOPE YOU CAN HELP ME OUT WITH THIS, THANK YOU
Mfg Campaign: 11298650
Recall Date: Jan 12, 2020
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MULTIPLE WARNING LIGHTS ON THE DASH, CHECK ENGINE LIGHT IS ON INCLUDING ROAD DEPARTURE MITIGATION WARNING, TRAILER STABILITY ASSIST WARNING, HILL START ASSIST WARNING, VEHICLE STABILITY ASSIST WARNING, EMISSIONS SYSTEM CONTROL WARNING, ALL WHEEL DRIVE SYSTEM WARNING, POWER STEERING WARNING AND ACC WARNING WHERE ALL CAME UP AT THE SAME TIME WITH A SUDDEN JERK AND CAR CANNOT GO BEYOND 20 MI/HR WHILE I WAS DRIVING IN THE HIGHWAY THAT ALMOST GOT ME INTO AN ACCIDENT WITH AN INDIVIDUAL ON THE REAR ALMOST BUMPED ME. NOW I'M AFRAID TO DRIVE IT. I ACTUALLY GOT THE ATTENTION OF MY DEALER (NORRIS HONDA) WHEN THE JERKING STARTED AT THE MILEAGE OF 34,100 MILES AND HAPPENED SEVERAL TIMES BUT WITH NO WARNING LIGHT COMING ON. THEY DID A TEST DRIVE AND IT SO HAPPENED THAT IT DIDN'T HAPPEN WHEN THEY TESTED IT AND NO CHECK ENGINE LIGHT ON. THEY TOLD ME THAT THEY HAVE HAD SEVERAL INCIDENCE OF THE SAME PROBLEM WITH OTHER CUSTOMERS WITH HONDA PILOT 2016 AND 2017 AND IS A COMMON ISSUE AND ENDED UP HAVING TO CHANGE THE FUEL INJECTORS AND HAVE SOLVED THEIR PROBLEM. THE PROBLEM THOUGH IS, MY CAR IS ONLY 3YRS OLD AND HAVING ALL THESE PROBLEMS NOW AND THEY CHARGE $1800.00 TO CHANGE THE INJECTORS, WHICH I THINK IS WAY TOO MUCH FOR A FAIRLY NEW CAR WITH DEALER BEING AWARE OF THE FIRST JERKING PROBLEMS BEFORE THE WARRANTY ENDED. I HAVE BEEN HAVING ALL HONDA CARS SINCE I STARTED HAVING A CAR BECAUSE OF ITS RELIABILITY AND PERFORMANCE AND NOW THIS HAPPENED. IT HAS BEEN A VERY COMMON PROBLEM BUT NO RECALL HAS BEEN MADE. I HOPE THAT THERE WILL BE NO ACCIDENTS WITH ONE LOSING LIFE BEFORE A RECALL IS MADE. I HOPE YOU CAN HELP ME OUT WITH THIS, THANK YOU
Corrective Action:
MULTIPLE WARNING LIGHTS ON THE DASH, CHECK ENGINE LIGHT IS ON INCLUDING ROAD DEPARTURE MITIGATION WARNING, TRAILER STABILITY ASSIST WARNING, HILL START ASSIST WARNING, VEHICLE STABILITY ASSIST WARNING, EMISSIONS SYSTEM CONTROL WARNING, ALL WHEEL DRIVE SYSTEM WARNING, POWER STEERING WARNING AND ACC WARNING WHERE ALL CAME UP AT THE SAME TIME WITH A SUDDEN JERK AND CAR CANNOT GO BEYOND 20 MI/HR WHILE I WAS DRIVING IN THE HIGHWAY THAT ALMOST GOT ME INTO AN ACCIDENT WITH AN INDIVIDUAL ON THE REAR ALMOST BUMPED ME. NOW I'M AFRAID TO DRIVE IT. I ACTUALLY GOT THE ATTENTION OF MY DEALER (NORRIS HONDA) WHEN THE JERKING STARTED AT THE MILEAGE OF 34,100 MILES AND HAPPENED SEVERAL TIMES BUT WITH NO WARNING LIGHT COMING ON. THEY DID A TEST DRIVE AND IT SO HAPPENED THAT IT DIDN'T HAPPEN WHEN THEY TESTED IT AND NO CHECK ENGINE LIGHT ON. THEY TOLD ME THAT THEY HAVE HAD SEVERAL INCIDENCE OF THE SAME PROBLEM WITH OTHER CUSTOMERS WITH HONDA PILOT 2016 AND 2017 AND IS A COMMON ISSUE AND ENDED UP HAVING TO CHANGE THE FUEL INJECTORS AND HAVE SOLVED THEIR PROBLEM. THE PROBLEM THOUGH IS, MY CAR IS ONLY 3YRS OLD AND HAVING ALL THESE PROBLEMS NOW AND THEY CHARGE $1800.00 TO CHANGE THE INJECTORS, WHICH I THINK IS WAY TOO MUCH FOR A FAIRLY NEW CAR WITH DEALER BEING AWARE OF THE FIRST JERKING PROBLEMS BEFORE THE WARRANTY ENDED. I HAVE BEEN HAVING ALL HONDA CARS SINCE I STARTED HAVING A CAR BECAUSE OF ITS RELIABILITY AND PERFORMANCE AND NOW THIS HAPPENED. IT HAS BEEN A VERY COMMON PROBLEM BUT NO RECALL HAS BEEN MADE. I HOPE THAT THERE WILL BE NO ACCIDENTS WITH ONE LOSING LIFE BEFORE A RECALL IS MADE. I HOPE YOU CAN HELP ME OUT WITH THIS, THANK YOU
Additional Notes:
MULTIPLE WARNING LIGHTS ON THE DASH, CHECK ENGINE LIGHT IS ON INCLUDING ROAD DEPARTURE MITIGATION WARNING, TRAILER STABILITY ASSIST WARNING, HILL START ASSIST WARNING, VEHICLE STABILITY ASSIST WARNING, EMISSIONS SYSTEM CONTROL WARNING, ALL WHEEL DRIVE SYSTEM WARNING, POWER STEERING WARNING AND ACC WARNING WHERE ALL CAME UP AT THE SAME TIME WITH A SUDDEN JERK AND CAR CANNOT GO BEYOND 20 MI/HR WHILE I WAS DRIVING IN THE HIGHWAY THAT ALMOST GOT ME INTO AN ACCIDENT WITH AN INDIVIDUAL ON THE REAR ALMOST BUMPED ME. NOW I'M AFRAID TO DRIVE IT. I ACTUALLY GOT THE ATTENTION OF MY DEALER (NORRIS HONDA) WHEN THE JERKING STARTED AT THE MILEAGE OF 34,100 MILES AND HAPPENED SEVERAL TIMES BUT WITH NO WARNING LIGHT COMING ON. THEY DID A TEST DRIVE AND IT SO HAPPENED THAT IT DIDN'T HAPPEN WHEN THEY TESTED IT AND NO CHECK ENGINE LIGHT ON. THEY TOLD ME THAT THEY HAVE HAD SEVERAL INCIDENCE OF THE SAME PROBLEM WITH OTHER CUSTOMERS WITH HONDA PILOT 2016 AND 2017 AND IS A COMMON ISSUE AND ENDED UP HAVING TO CHANGE THE FUEL INJECTORS AND HAVE SOLVED THEIR PROBLEM. THE PROBLEM THOUGH IS, MY CAR IS ONLY 3YRS OLD AND HAVING ALL THESE PROBLEMS NOW AND THEY CHARGE $1800.00 TO CHANGE THE INJECTORS, WHICH I THINK IS WAY TOO MUCH FOR A FAIRLY NEW CAR WITH DEALER BEING AWARE OF THE FIRST JERKING PROBLEMS BEFORE THE WARRANTY ENDED. I HAVE BEEN HAVING ALL HONDA CARS SINCE I STARTED HAVING A CAR BECAUSE OF ITS RELIABILITY AND PERFORMANCE AND NOW THIS HAPPENED. IT HAS BEEN A VERY COMMON PROBLEM BUT NO RECALL HAS BEEN MADE. I HOPE THAT THERE WILL BE NO ACCIDENTS WITH ONE LOSING LIFE BEFORE A RECALL IS MADE. I HOPE YOU CAN HELP ME OUT WITH THIS, THANK YOU
Mfg Campaign: 11298650
Recall Date: Jan 12, 2020
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
MULTIPLE WARNING LIGHTS ON THE DASH, CHECK ENGINE LIGHT IS ON INCLUDING ROAD DEPARTURE MITIGATION WARNING, TRAILER STABILITY ASSIST WARNING, HILL START ASSIST WARNING, VEHICLE STABILITY ASSIST WARNING, EMISSIONS SYSTEM CONTROL WARNING, ALL WHEEL DRIVE SYSTEM WARNING, POWER STEERING WARNING AND ACC WARNING WHERE ALL CAME UP AT THE SAME TIME WITH A SUDDEN JERK AND CAR CANNOT GO BEYOND 20 MI/HR WHILE I WAS DRIVING IN THE HIGHWAY THAT ALMOST GOT ME INTO AN ACCIDENT WITH AN INDIVIDUAL ON THE REAR ALMOST BUMPED ME. NOW I'M AFRAID TO DRIVE IT. I ACTUALLY GOT THE ATTENTION OF MY DEALER (NORRIS HONDA) WHEN THE JERKING STARTED AT THE MILEAGE OF 34,100 MILES AND HAPPENED SEVERAL TIMES BUT WITH NO WARNING LIGHT COMING ON. THEY DID A TEST DRIVE AND IT SO HAPPENED THAT IT DIDN'T HAPPEN WHEN THEY TESTED IT AND NO CHECK ENGINE LIGHT ON. THEY TOLD ME THAT THEY HAVE HAD SEVERAL INCIDENCE OF THE SAME PROBLEM WITH OTHER CUSTOMERS WITH HONDA PILOT 2016 AND 2017 AND IS A COMMON ISSUE AND ENDED UP HAVING TO CHANGE THE FUEL INJECTORS AND HAVE SOLVED THEIR PROBLEM. THE PROBLEM THOUGH IS, MY CAR IS ONLY 3YRS OLD AND HAVING ALL THESE PROBLEMS NOW AND THEY CHARGE $1800.00 TO CHANGE THE INJECTORS, WHICH I THINK IS WAY TOO MUCH FOR A FAIRLY NEW CAR WITH DEALER BEING AWARE OF THE FIRST JERKING PROBLEMS BEFORE THE WARRANTY ENDED. I HAVE BEEN HAVING ALL HONDA CARS SINCE I STARTED HAVING A CAR BECAUSE OF ITS RELIABILITY AND PERFORMANCE AND NOW THIS HAPPENED. IT HAS BEEN A VERY COMMON PROBLEM BUT NO RECALL HAS BEEN MADE. I HOPE THAT THERE WILL BE NO ACCIDENTS WITH ONE LOSING LIFE BEFORE A RECALL IS MADE. I HOPE YOU CAN HELP ME OUT WITH THIS, THANK YOU
Corrective Action:
MULTIPLE WARNING LIGHTS ON THE DASH, CHECK ENGINE LIGHT IS ON INCLUDING ROAD DEPARTURE MITIGATION WARNING, TRAILER STABILITY ASSIST WARNING, HILL START ASSIST WARNING, VEHICLE STABILITY ASSIST WARNING, EMISSIONS SYSTEM CONTROL WARNING, ALL WHEEL DRIVE SYSTEM WARNING, POWER STEERING WARNING AND ACC WARNING WHERE ALL CAME UP AT THE SAME TIME WITH A SUDDEN JERK AND CAR CANNOT GO BEYOND 20 MI/HR WHILE I WAS DRIVING IN THE HIGHWAY THAT ALMOST GOT ME INTO AN ACCIDENT WITH AN INDIVIDUAL ON THE REAR ALMOST BUMPED ME. NOW I'M AFRAID TO DRIVE IT. I ACTUALLY GOT THE ATTENTION OF MY DEALER (NORRIS HONDA) WHEN THE JERKING STARTED AT THE MILEAGE OF 34,100 MILES AND HAPPENED SEVERAL TIMES BUT WITH NO WARNING LIGHT COMING ON. THEY DID A TEST DRIVE AND IT SO HAPPENED THAT IT DIDN'T HAPPEN WHEN THEY TESTED IT AND NO CHECK ENGINE LIGHT ON. THEY TOLD ME THAT THEY HAVE HAD SEVERAL INCIDENCE OF THE SAME PROBLEM WITH OTHER CUSTOMERS WITH HONDA PILOT 2016 AND 2017 AND IS A COMMON ISSUE AND ENDED UP HAVING TO CHANGE THE FUEL INJECTORS AND HAVE SOLVED THEIR PROBLEM. THE PROBLEM THOUGH IS, MY CAR IS ONLY 3YRS OLD AND HAVING ALL THESE PROBLEMS NOW AND THEY CHARGE $1800.00 TO CHANGE THE INJECTORS, WHICH I THINK IS WAY TOO MUCH FOR A FAIRLY NEW CAR WITH DEALER BEING AWARE OF THE FIRST JERKING PROBLEMS BEFORE THE WARRANTY ENDED. I HAVE BEEN HAVING ALL HONDA CARS SINCE I STARTED HAVING A CAR BECAUSE OF ITS RELIABILITY AND PERFORMANCE AND NOW THIS HAPPENED. IT HAS BEEN A VERY COMMON PROBLEM BUT NO RECALL HAS BEEN MADE. I HOPE THAT THERE WILL BE NO ACCIDENTS WITH ONE LOSING LIFE BEFORE A RECALL IS MADE. I HOPE YOU CAN HELP ME OUT WITH THIS, THANK YOU
Additional Notes:
MULTIPLE WARNING LIGHTS ON THE DASH, CHECK ENGINE LIGHT IS ON INCLUDING ROAD DEPARTURE MITIGATION WARNING, TRAILER STABILITY ASSIST WARNING, HILL START ASSIST WARNING, VEHICLE STABILITY ASSIST WARNING, EMISSIONS SYSTEM CONTROL WARNING, ALL WHEEL DRIVE SYSTEM WARNING, POWER STEERING WARNING AND ACC WARNING WHERE ALL CAME UP AT THE SAME TIME WITH A SUDDEN JERK AND CAR CANNOT GO BEYOND 20 MI/HR WHILE I WAS DRIVING IN THE HIGHWAY THAT ALMOST GOT ME INTO AN ACCIDENT WITH AN INDIVIDUAL ON THE REAR ALMOST BUMPED ME. NOW I'M AFRAID TO DRIVE IT. I ACTUALLY GOT THE ATTENTION OF MY DEALER (NORRIS HONDA) WHEN THE JERKING STARTED AT THE MILEAGE OF 34,100 MILES AND HAPPENED SEVERAL TIMES BUT WITH NO WARNING LIGHT COMING ON. THEY DID A TEST DRIVE AND IT SO HAPPENED THAT IT DIDN'T HAPPEN WHEN THEY TESTED IT AND NO CHECK ENGINE LIGHT ON. THEY TOLD ME THAT THEY HAVE HAD SEVERAL INCIDENCE OF THE SAME PROBLEM WITH OTHER CUSTOMERS WITH HONDA PILOT 2016 AND 2017 AND IS A COMMON ISSUE AND ENDED UP HAVING TO CHANGE THE FUEL INJECTORS AND HAVE SOLVED THEIR PROBLEM. THE PROBLEM THOUGH IS, MY CAR IS ONLY 3YRS OLD AND HAVING ALL THESE PROBLEMS NOW AND THEY CHARGE $1800.00 TO CHANGE THE INJECTORS, WHICH I THINK IS WAY TOO MUCH FOR A FAIRLY NEW CAR WITH DEALER BEING AWARE OF THE FIRST JERKING PROBLEMS BEFORE THE WARRANTY ENDED. I HAVE BEEN HAVING ALL HONDA CARS SINCE I STARTED HAVING A CAR BECAUSE OF ITS RELIABILITY AND PERFORMANCE AND NOW THIS HAPPENED. IT HAS BEEN A VERY COMMON PROBLEM BUT NO RECALL HAS BEEN MADE. I HOPE THAT THERE WILL BE NO ACCIDENTS WITH ONE LOSING LIFE BEFORE A RECALL IS MADE. I HOPE YOU CAN HELP ME OUT WITH THIS, THANK YOU
Mfg Campaign: 11298650
Recall Date: Jan 12, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RECEIVED "KEYLESS START SYSTEM PROBLEM" ON THE DASH AT 61K MILES. TOOK TO DEALERSHIP AND HAD TO RUN ALL KINDS OF DIAGNOSTICS TO LOCATE ISSUE. TECH SAID THAT THEY HAD TO KEEP CHECKING HARNESSES AND OTHER CONTROLS BECAUSE OF ORIGINAL CODE. IT SEEMS TO BE TIED BACK TO THE CONTROL SWITCH WHICH MANY OTHER PILOTS OF THE SAME YEAR HAVE HAD. TALKED TO HONDA SUPPORT AND WAS TOLD TO JUST FOLLOW DEALERSHIP INSTRUCTIONS ON HOW TO REPAIR. THIS SEEMS TO BE A COMMON THEME AND WHY HAS A RECALL NOT BEEN ISSUED?
Corrective Action:
RECEIVED "KEYLESS START SYSTEM PROBLEM" ON THE DASH AT 61K MILES. TOOK TO DEALERSHIP AND HAD TO RUN ALL KINDS OF DIAGNOSTICS TO LOCATE ISSUE. TECH SAID THAT THEY HAD TO KEEP CHECKING HARNESSES AND OTHER CONTROLS BECAUSE OF ORIGINAL CODE. IT SEEMS TO BE TIED BACK TO THE CONTROL SWITCH WHICH MANY OTHER PILOTS OF THE SAME YEAR HAVE HAD. TALKED TO HONDA SUPPORT AND WAS TOLD TO JUST FOLLOW DEALERSHIP INSTRUCTIONS ON HOW TO REPAIR. THIS SEEMS TO BE A COMMON THEME AND WHY HAS A RECALL NOT BEEN ISSUED?
Additional Notes:
RECEIVED "KEYLESS START SYSTEM PROBLEM" ON THE DASH AT 61K MILES. TOOK TO DEALERSHIP AND HAD TO RUN ALL KINDS OF DIAGNOSTICS TO LOCATE ISSUE. TECH SAID THAT THEY HAD TO KEEP CHECKING HARNESSES AND OTHER CONTROLS BECAUSE OF ORIGINAL CODE. IT SEEMS TO BE TIED BACK TO THE CONTROL SWITCH WHICH MANY OTHER PILOTS OF THE SAME YEAR HAVE HAD. TALKED TO HONDA SUPPORT AND WAS TOLD TO JUST FOLLOW DEALERSHIP INSTRUCTIONS ON HOW TO REPAIR. THIS SEEMS TO BE A COMMON THEME AND WHY HAS A RECALL NOT BEEN ISSUED?
Mfg Campaign: 11298392
Recall Date: Jan 10, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE A 2016 HONDA PILOT TOURING. 6 MONTHS AGO, THE AUTO IDLE STOP FEATURE BEGAN TO MALFUNCTION. THERE ARE TIMES WHEN THE CAR WILL NOT RESTART AFTER THE AUTO IDLE STOP ENGAGES. I HAVE TO QUICKLY FIGURE OUT HOW TO GET THE CAR STARTED AGAIN WHILE TRAFFIC IS DODGING ME ON THE FREEWAY. THIS HAS HAPPENED MORE THAN HALF A DOZEN TIMES. THE ONLY REASON IT HAS NOT HAPPENED MORE IS BECAUSE I TURN THE 'FEATURE' OFF AS OFTEN AS I REMEMBER. I WOULD LIKE A RECALL TO PERMANENTLY DISABLE AUTO IDLE STOP. THE FEATURE IS DANGEROUS. WILL SOMEONE HAVE TO DIE IN AN ACCIDENT BEFORE HONDA AND THE NHTSA DOES SOMETHING ABOUT THIS PROBLEM? THERE ARE MANY REPORTED CASES OF THIS HAPPENING AND HONDA IS UNABLE TO FIX IT. SEE THIS THREAD FOR MANY MORE CASES: HTTPS://WWW.PILOTEERS.ORG/THREADS/ELITE-SHUTS-OFF-AT-STOP-LIGHT.157005/ PLEASE FORCE HONDA TO DO SOMETHING ABOUT AUTO IDLE STOP!!!!
Corrective Action:
I HAVE A 2016 HONDA PILOT TOURING. 6 MONTHS AGO, THE AUTO IDLE STOP FEATURE BEGAN TO MALFUNCTION. THERE ARE TIMES WHEN THE CAR WILL NOT RESTART AFTER THE AUTO IDLE STOP ENGAGES. I HAVE TO QUICKLY FIGURE OUT HOW TO GET THE CAR STARTED AGAIN WHILE TRAFFIC IS DODGING ME ON THE FREEWAY. THIS HAS HAPPENED MORE THAN HALF A DOZEN TIMES. THE ONLY REASON IT HAS NOT HAPPENED MORE IS BECAUSE I TURN THE 'FEATURE' OFF AS OFTEN AS I REMEMBER. I WOULD LIKE A RECALL TO PERMANENTLY DISABLE AUTO IDLE STOP. THE FEATURE IS DANGEROUS. WILL SOMEONE HAVE TO DIE IN AN ACCIDENT BEFORE HONDA AND THE NHTSA DOES SOMETHING ABOUT THIS PROBLEM? THERE ARE MANY REPORTED CASES OF THIS HAPPENING AND HONDA IS UNABLE TO FIX IT. SEE THIS THREAD FOR MANY MORE CASES: HTTPS://WWW.PILOTEERS.ORG/THREADS/ELITE-SHUTS-OFF-AT-STOP-LIGHT.157005/ PLEASE FORCE HONDA TO DO SOMETHING ABOUT AUTO IDLE STOP!!!!
Additional Notes:
I HAVE A 2016 HONDA PILOT TOURING. 6 MONTHS AGO, THE AUTO IDLE STOP FEATURE BEGAN TO MALFUNCTION. THERE ARE TIMES WHEN THE CAR WILL NOT RESTART AFTER THE AUTO IDLE STOP ENGAGES. I HAVE TO QUICKLY FIGURE OUT HOW TO GET THE CAR STARTED AGAIN WHILE TRAFFIC IS DODGING ME ON THE FREEWAY. THIS HAS HAPPENED MORE THAN HALF A DOZEN TIMES. THE ONLY REASON IT HAS NOT HAPPENED MORE IS BECAUSE I TURN THE 'FEATURE' OFF AS OFTEN AS I REMEMBER. I WOULD LIKE A RECALL TO PERMANENTLY DISABLE AUTO IDLE STOP. THE FEATURE IS DANGEROUS. WILL SOMEONE HAVE TO DIE IN AN ACCIDENT BEFORE HONDA AND THE NHTSA DOES SOMETHING ABOUT THIS PROBLEM? THERE ARE MANY REPORTED CASES OF THIS HAPPENING AND HONDA IS UNABLE TO FIX IT. SEE THIS THREAD FOR MANY MORE CASES: HTTPS://WWW.PILOTEERS.ORG/THREADS/ELITE-SHUTS-OFF-AT-STOP-LIGHT.157005/ PLEASE FORCE HONDA TO DO SOMETHING ABOUT AUTO IDLE STOP!!!!
Mfg Campaign: 11298219
Recall Date: Jan 9, 2020
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED IN RESPONSE. THE CONTACT STATED THAT AT SPEEDS OVER 50 MPH, THE FAILURE WAS NOT EXPERIENCED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND PERSISTED FOR A DAY BUT THE ISSUE SEEMED TO RESOLVE ITSELF. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED IN RESPONSE. THE CONTACT STATED THAT AT SPEEDS OVER 50 MPH, THE FAILURE WAS NOT EXPERIENCED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND PERSISTED FOR A DAY BUT THE ISSUE SEEMED TO RESOLVE ITSELF. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED IN RESPONSE. THE CONTACT STATED THAT AT SPEEDS OVER 50 MPH, THE FAILURE WAS NOT EXPERIENCED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND PERSISTED FOR A DAY BUT THE ISSUE SEEMED TO RESOLVE ITSELF. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Mfg Campaign: 11297700
Recall Date: Jan 7, 2020
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE FUEL INJECTORS HAVE TO BE REPLACED EVERY 30 TO 40K MILES IN THIS VEHICLE. HONDA IS AWARE OF THE ISSUE AND HAS NO FIX OTHER THAN TO REINSTALL THE SAME BAD INJECTORS SO THE PROBLEM HAS HAPPENED 2 TIMES ON MY VEHICLE
Corrective Action:
THE FUEL INJECTORS HAVE TO BE REPLACED EVERY 30 TO 40K MILES IN THIS VEHICLE. HONDA IS AWARE OF THE ISSUE AND HAS NO FIX OTHER THAN TO REINSTALL THE SAME BAD INJECTORS SO THE PROBLEM HAS HAPPENED 2 TIMES ON MY VEHICLE
Additional Notes:
THE FUEL INJECTORS HAVE TO BE REPLACED EVERY 30 TO 40K MILES IN THIS VEHICLE. HONDA IS AWARE OF THE ISSUE AND HAS NO FIX OTHER THAN TO REINSTALL THE SAME BAD INJECTORS SO THE PROBLEM HAS HAPPENED 2 TIMES ON MY VEHICLE
Mfg Campaign: 11297476
Recall Date: Jan 6, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
KEYLESS START SYSTEM PROBLEM MESSAGE ON DASH. WASN'T ABLE TO START VEHICLE FOR 5 MINUTES. ONCE STARTED WAS NOT ABLE TO STOP ENGINE. THIS SEEMS TO BE A RECURRING PROBLEM WITH 2016 HONDA PILOT. THIS COULD BE A DANGEROUS ISSUE UNDER CIRCUMSTANCES WHERE CAR WILL NOT START.
Corrective Action:
KEYLESS START SYSTEM PROBLEM MESSAGE ON DASH. WASN'T ABLE TO START VEHICLE FOR 5 MINUTES. ONCE STARTED WAS NOT ABLE TO STOP ENGINE. THIS SEEMS TO BE A RECURRING PROBLEM WITH 2016 HONDA PILOT. THIS COULD BE A DANGEROUS ISSUE UNDER CIRCUMSTANCES WHERE CAR WILL NOT START.
Additional Notes:
KEYLESS START SYSTEM PROBLEM MESSAGE ON DASH. WASN'T ABLE TO START VEHICLE FOR 5 MINUTES. ONCE STARTED WAS NOT ABLE TO STOP ENGINE. THIS SEEMS TO BE A RECURRING PROBLEM WITH 2016 HONDA PILOT. THIS COULD BE A DANGEROUS ISSUE UNDER CIRCUMSTANCES WHERE CAR WILL NOT START.
Mfg Campaign: 11296929
Recall Date: Jan 3, 2020
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
HONDA PILOT 2016 JERKS WHEN ACCELERATING THAT CAUSES THE TRANSMISSION FLUID TO BURN SO IT REQUIRES MULTIPLE TRANSMISSION FLUID FLUSHES FROM THE BURNT OIL. IT IS A SAFETY CONCERN WHEN ACCELERATING TO PASS OTHER VEHICLES AND SOMETHING HONDA SHOULD BE FIXING SO THEIR CARS DON'T KEEP OVERHEATING FLEQUENTLY AND DESTROYING THE TRANSMISSION.
Corrective Action:
HONDA PILOT 2016 JERKS WHEN ACCELERATING THAT CAUSES THE TRANSMISSION FLUID TO BURN SO IT REQUIRES MULTIPLE TRANSMISSION FLUID FLUSHES FROM THE BURNT OIL. IT IS A SAFETY CONCERN WHEN ACCELERATING TO PASS OTHER VEHICLES AND SOMETHING HONDA SHOULD BE FIXING SO THEIR CARS DON'T KEEP OVERHEATING FLEQUENTLY AND DESTROYING THE TRANSMISSION.
Additional Notes:
HONDA PILOT 2016 JERKS WHEN ACCELERATING THAT CAUSES THE TRANSMISSION FLUID TO BURN SO IT REQUIRES MULTIPLE TRANSMISSION FLUID FLUSHES FROM THE BURNT OIL. IT IS A SAFETY CONCERN WHEN ACCELERATING TO PASS OTHER VEHICLES AND SOMETHING HONDA SHOULD BE FIXING SO THEIR CARS DON'T KEEP OVERHEATING FLEQUENTLY AND DESTROYING THE TRANSMISSION.
Mfg Campaign: 11296622
Recall Date: Jan 2, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
KEYLESS START ERROR MESSAGE PERSISTS UPON STARTING THE VEHICLE DESPITE KEYLESS REMOTE (FOR THE MOMENT) STILL WORKING. MESSAGE STAYS ON WHILE VEHICLE IS BEING DRIVEN. MULTIPLE DRIVERS OF SAME MODEL OF PILOT REPORT SAME PROBLEM STARTING BETWEEN 35-40K MILES.
Corrective Action:
KEYLESS START ERROR MESSAGE PERSISTS UPON STARTING THE VEHICLE DESPITE KEYLESS REMOTE (FOR THE MOMENT) STILL WORKING. MESSAGE STAYS ON WHILE VEHICLE IS BEING DRIVEN. MULTIPLE DRIVERS OF SAME MODEL OF PILOT REPORT SAME PROBLEM STARTING BETWEEN 35-40K MILES.
Additional Notes:
KEYLESS START ERROR MESSAGE PERSISTS UPON STARTING THE VEHICLE DESPITE KEYLESS REMOTE (FOR THE MOMENT) STILL WORKING. MESSAGE STAYS ON WHILE VEHICLE IS BEING DRIVEN. MULTIPLE DRIVERS OF SAME MODEL OF PILOT REPORT SAME PROBLEM STARTING BETWEEN 35-40K MILES.
Mfg Campaign: 11292474
Recall Date: Jan 1, 2020
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