Complaints & Recalls
Official Safety Recalls - Important!
42 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KE8
Recall Date: Mar 30, 2017
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KA9, KB0
Recall Date: Jun 9, 2016
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JV7
Recall Date: Oct 16, 2015
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JS7
Recall Date: Jul 6, 2015
Consumer Complaints
2.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Honda Pilot2016 has intermittent “keyless start system problem”. The error comes and goes, it once caused me not able to start the engine. From online forums, this looks like to a common issue of Honda Pilot 2016. I am very concerned with my safety when I drive this car.
Corrective Action:
My Honda Pilot2016 has intermittent “keyless start system problem”. The error comes and goes, it once caused me not able to start the engine. From online forums, this looks like to a common issue of Honda Pilot 2016. I am very concerned with my safety when I drive this car.
Additional Notes:
My Honda Pilot2016 has intermittent “keyless start system problem”. The error comes and goes, it once caused me not able to start the engine. From online forums, this looks like to a common issue of Honda Pilot 2016. I am very concerned with my safety when I drive this car.
Mfg Campaign: 11434333
Recall Date: Sep 25, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My wife was driving the kids to school, stopped at a busy intersection. The engine idle-stop feature stopped the engine, and when my wife hit the gas, the car wouldn't restart. It required several attempts. This happens sporadically with the car, and it's happened on numerous occasions. Others have reported the same problem on Honda Pilot forums (https://www.piloteers.org/threads/2016-wont-start-after-idle-stop.158131/). The battery was replaced a couple of years ago after the first several times this happened, but both the battery and alternator test healthy. There is clearly a design flaw with this stop/start feature. My wife was left stranded for a few minutes at a busy intersection, with fast-moving cars, with my kids in the car.
Corrective Action:
My wife was driving the kids to school, stopped at a busy intersection. The engine idle-stop feature stopped the engine, and when my wife hit the gas, the car wouldn't restart. It required several attempts. This happens sporadically with the car, and it's happened on numerous occasions. Others have reported the same problem on Honda Pilot forums (https://www.piloteers.org/threads/2016-wont-start-after-idle-stop.158131/). The battery was replaced a couple of years ago after the first several times this happened, but both the battery and alternator test healthy. There is clearly a design flaw with this stop/start feature. My wife was left stranded for a few minutes at a busy intersection, with fast-moving cars, with my kids in the car.
Additional Notes:
My wife was driving the kids to school, stopped at a busy intersection. The engine idle-stop feature stopped the engine, and when my wife hit the gas, the car wouldn't restart. It required several attempts. This happens sporadically with the car, and it's happened on numerous occasions. Others have reported the same problem on Honda Pilot forums (https://www.piloteers.org/threads/2016-wont-start-after-idle-stop.158131/). The battery was replaced a couple of years ago after the first several times this happened, but both the battery and alternator test healthy. There is clearly a design flaw with this stop/start feature. My wife was left stranded for a few minutes at a busy intersection, with fast-moving cars, with my kids in the car.
Mfg Campaign: 11433769
Recall Date: Sep 21, 2021
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My wife was driving the kids to school, stopped at a busy intersection. The engine idle-stop feature stopped the engine, and when my wife hit the gas, the car wouldn't restart. It required several attempts. This happens sporadically with the car, and it's happened on numerous occasions. Others have reported the same problem on Honda Pilot forums (https://www.piloteers.org/threads/2016-wont-start-after-idle-stop.158131/). The battery was replaced a couple of years ago after the first several times this happened, but both the battery and alternator test healthy. There is clearly a design flaw with this stop/start feature. My wife was left stranded for a few minutes at a busy intersection, with fast-moving cars, with my kids in the car.
Corrective Action:
My wife was driving the kids to school, stopped at a busy intersection. The engine idle-stop feature stopped the engine, and when my wife hit the gas, the car wouldn't restart. It required several attempts. This happens sporadically with the car, and it's happened on numerous occasions. Others have reported the same problem on Honda Pilot forums (https://www.piloteers.org/threads/2016-wont-start-after-idle-stop.158131/). The battery was replaced a couple of years ago after the first several times this happened, but both the battery and alternator test healthy. There is clearly a design flaw with this stop/start feature. My wife was left stranded for a few minutes at a busy intersection, with fast-moving cars, with my kids in the car.
Additional Notes:
My wife was driving the kids to school, stopped at a busy intersection. The engine idle-stop feature stopped the engine, and when my wife hit the gas, the car wouldn't restart. It required several attempts. This happens sporadically with the car, and it's happened on numerous occasions. Others have reported the same problem on Honda Pilot forums (https://www.piloteers.org/threads/2016-wont-start-after-idle-stop.158131/). The battery was replaced a couple of years ago after the first several times this happened, but both the battery and alternator test healthy. There is clearly a design flaw with this stop/start feature. My wife was left stranded for a few minutes at a busy intersection, with fast-moving cars, with my kids in the car.
Mfg Campaign: 11433769
Recall Date: Sep 21, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
This car has an auto idle feature that, when the brake is pushed down at a stop, the car engine stops but then restarts either when the brake is disengaged or after a certain period of time. At that point, the car engine restarts. Since owning this car, I have reported to the dealer the issue with the auto idle which is a clicking sound and the radio cutting out when the car restarts. That issue has accelerated from clicking to the engine stalling to the car completely shutting down and having difficulty restarting. I have had this occur in traffic in an intersection twice and it was quite frightening and dangerous to say the least. Honda has not been able to repair this issue and the only solution they can offer is for me to manually disable the feature upon starting the car - this is not a safe solution. Please force Honda to solve this issue. I am now worried that my safety is at issue when the car stalls in traffic.
Corrective Action:
This car has an auto idle feature that, when the brake is pushed down at a stop, the car engine stops but then restarts either when the brake is disengaged or after a certain period of time. At that point, the car engine restarts. Since owning this car, I have reported to the dealer the issue with the auto idle which is a clicking sound and the radio cutting out when the car restarts. That issue has accelerated from clicking to the engine stalling to the car completely shutting down and having difficulty restarting. I have had this occur in traffic in an intersection twice and it was quite frightening and dangerous to say the least. Honda has not been able to repair this issue and the only solution they can offer is for me to manually disable the feature upon starting the car - this is not a safe solution. Please force Honda to solve this issue. I am now worried that my safety is at issue when the car stalls in traffic.
Additional Notes:
This car has an auto idle feature that, when the brake is pushed down at a stop, the car engine stops but then restarts either when the brake is disengaged or after a certain period of time. At that point, the car engine restarts. Since owning this car, I have reported to the dealer the issue with the auto idle which is a clicking sound and the radio cutting out when the car restarts. That issue has accelerated from clicking to the engine stalling to the car completely shutting down and having difficulty restarting. I have had this occur in traffic in an intersection twice and it was quite frightening and dangerous to say the least. Honda has not been able to repair this issue and the only solution they can offer is for me to manually disable the feature upon starting the car - this is not a safe solution. Please force Honda to solve this issue. I am now worried that my safety is at issue when the car stalls in traffic.
Mfg Campaign: 11433774
Recall Date: Sep 21, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Automatic idle engine was enable and once I took my foot off the brake, the car stalled. I was unable to start the car for a minute or two and had to turn off the entire car and then restart. This has happened multiple times before this occasion.
Corrective Action:
Automatic idle engine was enable and once I took my foot off the brake, the car stalled. I was unable to start the car for a minute or two and had to turn off the entire car and then restart. This has happened multiple times before this occasion.
Additional Notes:
Automatic idle engine was enable and once I took my foot off the brake, the car stalled. I was unable to start the car for a minute or two and had to turn off the entire car and then restart. This has happened multiple times before this occasion.
Mfg Campaign: 11433791
Recall Date: Sep 21, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Automatic idle engine was enable and once I took my foot off the brake, the car stalled. I was unable to start the car for a minute or two and had to turn off the entire car and then restart. This has happened multiple times before this occasion.
Corrective Action:
Automatic idle engine was enable and once I took my foot off the brake, the car stalled. I was unable to start the car for a minute or two and had to turn off the entire car and then restart. This has happened multiple times before this occasion.
Additional Notes:
Automatic idle engine was enable and once I took my foot off the brake, the car stalled. I was unable to start the car for a minute or two and had to turn off the entire car and then restart. This has happened multiple times before this occasion.
Mfg Campaign: 11433791
Recall Date: Sep 21, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When starting the vehicle, the vehicle doesn't immediately start when pressing the start button. When the vehicle starts, a message appears on the dash saying keyless start system problem. No information has been received from Honda about this problem, but a Honda recall service bulletin related to 2016-2017 Honda Pilots was found online. The recall bulletin is dated December 9, 2020. The vehicle has not been inspected at this time. The indicator message first appeared on the dash five days ago and it appeared again today.
Corrective Action:
When starting the vehicle, the vehicle doesn't immediately start when pressing the start button. When the vehicle starts, a message appears on the dash saying keyless start system problem. No information has been received from Honda about this problem, but a Honda recall service bulletin related to 2016-2017 Honda Pilots was found online. The recall bulletin is dated December 9, 2020. The vehicle has not been inspected at this time. The indicator message first appeared on the dash five days ago and it appeared again today.
Additional Notes:
When starting the vehicle, the vehicle doesn't immediately start when pressing the start button. When the vehicle starts, a message appears on the dash saying keyless start system problem. No information has been received from Honda about this problem, but a Honda recall service bulletin related to 2016-2017 Honda Pilots was found online. The recall bulletin is dated December 9, 2020. The vehicle has not been inspected at this time. The indicator message first appeared on the dash five days ago and it appeared again today.
Mfg Campaign: 11433519
Recall Date: Sep 19, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I have reported this problem before, all the warning lights on dashboard light up and car loses power. The first time I was driving on a highway at 70 mph and the car completely shut off, the second time, my wife was driving, with my daughter, and the car shut off while she was going 40 mph. She almost cause a chain reaction accident because she panicked when the car would not respond to her acceleration. In both instances, all the warning lights on the dashboard light up and the car goes into limp mode. The first incident, Honda updated the transmission software, after about 8-months later, Honda service found a DTC P0369 code and now want $2500 dollars for repairs. They want to replace the CMP sensor, Cam Shaft, Cam Shaft Thrust Cover, Valve Cover Gasket and Camshaft Seal! Why would a 2016 need a new Camshaft? There has to be a design issue with the engine, I would call this a premature failure of a critical part. Since this causes the engine to shut down, at any given time, the car cannot be driven until the camshaft is replaced. All I want is to have Honda make things right, a car with 76,000 miles should never have engine surgery like this, period! I render the Honda Pilot from 2016 to 2021 unsafe to drive, the engine has not changed, I wonder if they fixed the camshaft problem on later models? If so, they know there is a design issue.
Corrective Action:
I have reported this problem before, all the warning lights on dashboard light up and car loses power. The first time I was driving on a highway at 70 mph and the car completely shut off, the second time, my wife was driving, with my daughter, and the car shut off while she was going 40 mph. She almost cause a chain reaction accident because she panicked when the car would not respond to her acceleration. In both instances, all the warning lights on the dashboard light up and the car goes into limp mode. The first incident, Honda updated the transmission software, after about 8-months later, Honda service found a DTC P0369 code and now want $2500 dollars for repairs. They want to replace the CMP sensor, Cam Shaft, Cam Shaft Thrust Cover, Valve Cover Gasket and Camshaft Seal! Why would a 2016 need a new Camshaft? There has to be a design issue with the engine, I would call this a premature failure of a critical part. Since this causes the engine to shut down, at any given time, the car cannot be driven until the camshaft is replaced. All I want is to have Honda make things right, a car with 76,000 miles should never have engine surgery like this, period! I render the Honda Pilot from 2016 to 2021 unsafe to drive, the engine has not changed, I wonder if they fixed the camshaft problem on later models? If so, they know there is a design issue.
Additional Notes:
I have reported this problem before, all the warning lights on dashboard light up and car loses power. The first time I was driving on a highway at 70 mph and the car completely shut off, the second time, my wife was driving, with my daughter, and the car shut off while she was going 40 mph. She almost cause a chain reaction accident because she panicked when the car would not respond to her acceleration. In both instances, all the warning lights on the dashboard light up and the car goes into limp mode. The first incident, Honda updated the transmission software, after about 8-months later, Honda service found a DTC P0369 code and now want $2500 dollars for repairs. They want to replace the CMP sensor, Cam Shaft, Cam Shaft Thrust Cover, Valve Cover Gasket and Camshaft Seal! Why would a 2016 need a new Camshaft? There has to be a design issue with the engine, I would call this a premature failure of a critical part. Since this causes the engine to shut down, at any given time, the car cannot be driven until the camshaft is replaced. All I want is to have Honda make things right, a car with 76,000 miles should never have engine surgery like this, period! I render the Honda Pilot from 2016 to 2021 unsafe to drive, the engine has not changed, I wonder if they fixed the camshaft problem on later models? If so, they know there is a design issue.
Mfg Campaign: 11432954
Recall Date: Sep 14, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Even with "auto start" off, the engine will and has died multiple times at freeway speed, causing a huge safety issue as the vehicle suddenly decelerates with no power; this is an often reported problem (google it) that ranges from dying from a stop to dying while in motion. This oft reported problem needs to be addressed by Honda, but they say they're unaware of this issue. They are lying. Imagine driving a busy metro freeway when all of a sudden you lose power and have to fight for control of your steering and brakes.
Corrective Action:
Even with "auto start" off, the engine will and has died multiple times at freeway speed, causing a huge safety issue as the vehicle suddenly decelerates with no power; this is an often reported problem (google it) that ranges from dying from a stop to dying while in motion. This oft reported problem needs to be addressed by Honda, but they say they're unaware of this issue. They are lying. Imagine driving a busy metro freeway when all of a sudden you lose power and have to fight for control of your steering and brakes.
Additional Notes:
Even with "auto start" off, the engine will and has died multiple times at freeway speed, causing a huge safety issue as the vehicle suddenly decelerates with no power; this is an often reported problem (google it) that ranges from dying from a stop to dying while in motion. This oft reported problem needs to be addressed by Honda, but they say they're unaware of this issue. They are lying. Imagine driving a busy metro freeway when all of a sudden you lose power and have to fight for control of your steering and brakes.
Mfg Campaign: 11432995
Recall Date: Sep 14, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Honda Pilot. The contact stated while driving 20-30 MPH, the vehicle would shudder. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2016 Honda Pilot. The contact stated while driving 20-30 MPH, the vehicle would shudder. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2016 Honda Pilot. The contact stated while driving 20-30 MPH, the vehicle would shudder. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.
Mfg Campaign: 11431934
Recall Date: Sep 7, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The auto engine idle feature malfunctions, car stalls out at times when taking off from a stopped position, also this stalling will occur while driving at highway speeds causing the car to de-accelerate and having to pull over and restart car. We have had several close accidents because of this , nearly hit by other cars at intersections. We have had car in shop 3 times and they cannot find problem. The ECM was changed out last year due to entire dashboard warning system failure but this didn’t fix the idle start stop problems. Honda dealers stating nothing can be done unless we pay to start changing out various systems until problem found. Will cost thousands. Problem start at around 30 k miles, and now has 60k miles and no longer under warranty.
Corrective Action:
The auto engine idle feature malfunctions, car stalls out at times when taking off from a stopped position, also this stalling will occur while driving at highway speeds causing the car to de-accelerate and having to pull over and restart car. We have had several close accidents because of this , nearly hit by other cars at intersections. We have had car in shop 3 times and they cannot find problem. The ECM was changed out last year due to entire dashboard warning system failure but this didn’t fix the idle start stop problems. Honda dealers stating nothing can be done unless we pay to start changing out various systems until problem found. Will cost thousands. Problem start at around 30 k miles, and now has 60k miles and no longer under warranty.
Additional Notes:
The auto engine idle feature malfunctions, car stalls out at times when taking off from a stopped position, also this stalling will occur while driving at highway speeds causing the car to de-accelerate and having to pull over and restart car. We have had several close accidents because of this , nearly hit by other cars at intersections. We have had car in shop 3 times and they cannot find problem. The ECM was changed out last year due to entire dashboard warning system failure but this didn’t fix the idle start stop problems. Honda dealers stating nothing can be done unless we pay to start changing out various systems until problem found. Will cost thousands. Problem start at around 30 k miles, and now has 60k miles and no longer under warranty.
Mfg Campaign: 11431787
Recall Date: Sep 5, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The idle engine shutoff continues to die when stopped. Then it takes 30 to 60 to restart.
Corrective Action:
The idle engine shutoff continues to die when stopped. Then it takes 30 to 60 to restart.
Additional Notes:
The idle engine shutoff continues to die when stopped. Then it takes 30 to 60 to restart.
Mfg Campaign: 11431574
Recall Date: Sep 3, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Keyless start system problem on the screen when starting the car
Corrective Action:
Keyless start system problem on the screen when starting the car
Additional Notes:
Keyless start system problem on the screen when starting the car
Mfg Campaign: 11431462
Recall Date: Sep 2, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
While at a stop light my idol stop function turned the car off. When the light turned green I lightly took my foot off the brake and the car tried to turn back on (the power clicked) but instead it shut off the car fully. Only the car radio was still working as if it was in accessory mode. Car display said to turn the car on I needed to press the brake and press the ignition button. My foot was still on the brake. I pressed the ignition button but nothing happened. Pressed it again and nothing happened. Lifted my foot off and on the brake and tried again. Nothing. Display still read press brake and ignition. Lifted my foot off the brake and on again and then pressed the ignition, it FINALLY restarted the car. Extremely dangerous situation as this took nearly a minute for the car to restart, the light had just cycled again. Dealership could not replicate the situation. They updated the cars software and it did not fix the problem. They said the battery was still good but I had read on the piloteers.org website that changing the battery seemed to solve the problem. I had them change the battery anyway and it fixed the issue, now nearly 2 years later the problem is reoccurring again.
Corrective Action:
While at a stop light my idol stop function turned the car off. When the light turned green I lightly took my foot off the brake and the car tried to turn back on (the power clicked) but instead it shut off the car fully. Only the car radio was still working as if it was in accessory mode. Car display said to turn the car on I needed to press the brake and press the ignition button. My foot was still on the brake. I pressed the ignition button but nothing happened. Pressed it again and nothing happened. Lifted my foot off and on the brake and tried again. Nothing. Display still read press brake and ignition. Lifted my foot off the brake and on again and then pressed the ignition, it FINALLY restarted the car. Extremely dangerous situation as this took nearly a minute for the car to restart, the light had just cycled again. Dealership could not replicate the situation. They updated the cars software and it did not fix the problem. They said the battery was still good but I had read on the piloteers.org website that changing the battery seemed to solve the problem. I had them change the battery anyway and it fixed the issue, now nearly 2 years later the problem is reoccurring again.
Additional Notes:
While at a stop light my idol stop function turned the car off. When the light turned green I lightly took my foot off the brake and the car tried to turn back on (the power clicked) but instead it shut off the car fully. Only the car radio was still working as if it was in accessory mode. Car display said to turn the car on I needed to press the brake and press the ignition button. My foot was still on the brake. I pressed the ignition button but nothing happened. Pressed it again and nothing happened. Lifted my foot off and on the brake and tried again. Nothing. Display still read press brake and ignition. Lifted my foot off the brake and on again and then pressed the ignition, it FINALLY restarted the car. Extremely dangerous situation as this took nearly a minute for the car to restart, the light had just cycled again. Dealership could not replicate the situation. They updated the cars software and it did not fix the problem. They said the battery was still good but I had read on the piloteers.org website that changing the battery seemed to solve the problem. I had them change the battery anyway and it fixed the issue, now nearly 2 years later the problem is reoccurring again.
Mfg Campaign: 11430682
Recall Date: Aug 26, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Keyless start system problem appeared at about 40K miles. Now auto lock feature doesn’t work. At 45k miles now it’s appeared again and doesn’t go away. Many other owners of same car report similar issue apparently
Corrective Action:
Keyless start system problem appeared at about 40K miles. Now auto lock feature doesn’t work. At 45k miles now it’s appeared again and doesn’t go away. Many other owners of same car report similar issue apparently
Additional Notes:
Keyless start system problem appeared at about 40K miles. Now auto lock feature doesn’t work. At 45k miles now it’s appeared again and doesn’t go away. Many other owners of same car report similar issue apparently
Mfg Campaign: 11430038
Recall Date: Aug 22, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Steering wheel shaking violently when braking especially at highway (down hill) speed.
Corrective Action:
Steering wheel shaking violently when braking especially at highway (down hill) speed.
Additional Notes:
Steering wheel shaking violently when braking especially at highway (down hill) speed.
Mfg Campaign: 11429952
Recall Date: Aug 21, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The car was traveling on a highway and stopped responding while quickly decelerating all the while rolling through all of the warning sign sign screens. Luckily was in I side lane and able to hop curb to pull off to shoulder. Every time we take to dealer they claim it’s a known problem and “reboot” system. Then seems to work ok for a while. This is the fifth or sixth time taking back to dealer. This time almost caused an accident. I’m starting to think the vehicle is not fit to be on the road.
Corrective Action:
The car was traveling on a highway and stopped responding while quickly decelerating all the while rolling through all of the warning sign sign screens. Luckily was in I side lane and able to hop curb to pull off to shoulder. Every time we take to dealer they claim it’s a known problem and “reboot” system. Then seems to work ok for a while. This is the fifth or sixth time taking back to dealer. This time almost caused an accident. I’m starting to think the vehicle is not fit to be on the road.
Additional Notes:
The car was traveling on a highway and stopped responding while quickly decelerating all the while rolling through all of the warning sign sign screens. Luckily was in I side lane and able to hop curb to pull off to shoulder. Every time we take to dealer they claim it’s a known problem and “reboot” system. Then seems to work ok for a while. This is the fifth or sixth time taking back to dealer. This time almost caused an accident. I’m starting to think the vehicle is not fit to be on the road.
Mfg Campaign: 11429980
Recall Date: Aug 21, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car was traveling on a highway and stopped responding while quickly decelerating all the while rolling through all of the warning sign sign screens. Luckily was in I side lane and able to hop curb to pull off to shoulder. Every time we take to dealer they claim it’s a known problem and “reboot” system. Then seems to work ok for a while. This is the fifth or sixth time taking back to dealer. This time almost caused an accident. I’m starting to think the vehicle is not fit to be on the road.
Corrective Action:
The car was traveling on a highway and stopped responding while quickly decelerating all the while rolling through all of the warning sign sign screens. Luckily was in I side lane and able to hop curb to pull off to shoulder. Every time we take to dealer they claim it’s a known problem and “reboot” system. Then seems to work ok for a while. This is the fifth or sixth time taking back to dealer. This time almost caused an accident. I’m starting to think the vehicle is not fit to be on the road.
Additional Notes:
The car was traveling on a highway and stopped responding while quickly decelerating all the while rolling through all of the warning sign sign screens. Luckily was in I side lane and able to hop curb to pull off to shoulder. Every time we take to dealer they claim it’s a known problem and “reboot” system. Then seems to work ok for a while. This is the fifth or sixth time taking back to dealer. This time almost caused an accident. I’m starting to think the vehicle is not fit to be on the road.
Mfg Campaign: 11429980
Recall Date: Aug 21, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Honda Pilot. The contact stated that while at a complete stop, the vehicle would intermittently shut-off upon depression of the accelerator. There were several unknown warning lights illuminated. The contact was able to restart the vehicle soon after failure and resume normal driving. The contact had called two dealers and was informed that they had never heard of such a failure. The contact was informed by each dealer that he would be charged a diagnostic fee to service the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 78,000.
Corrective Action:
The contact owns a 2016 Honda Pilot. The contact stated that while at a complete stop, the vehicle would intermittently shut-off upon depression of the accelerator. There were several unknown warning lights illuminated. The contact was able to restart the vehicle soon after failure and resume normal driving. The contact had called two dealers and was informed that they had never heard of such a failure. The contact was informed by each dealer that he would be charged a diagnostic fee to service the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 78,000.
Additional Notes:
The contact owns a 2016 Honda Pilot. The contact stated that while at a complete stop, the vehicle would intermittently shut-off upon depression of the accelerator. There were several unknown warning lights illuminated. The contact was able to restart the vehicle soon after failure and resume normal driving. The contact had called two dealers and was informed that they had never heard of such a failure. The contact was informed by each dealer that he would be charged a diagnostic fee to service the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 78,000.
Mfg Campaign: 11429326
Recall Date: Aug 16, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
From a stopped position, when foot released from brake, car completely shuts down. Happens randomly. Six times over last 2 months. Complaint was called in today 8/16/2021.
Corrective Action:
From a stopped position, when foot released from brake, car completely shuts down. Happens randomly. Six times over last 2 months. Complaint was called in today 8/16/2021.
Additional Notes:
From a stopped position, when foot released from brake, car completely shuts down. Happens randomly. Six times over last 2 months. Complaint was called in today 8/16/2021.
Mfg Campaign: 11429333
Recall Date: Aug 16, 2021
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury