Complaints & Recalls
Official Safety Recalls - Important!
42 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KE8
Recall Date: Mar 30, 2017
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KA9, KB0
Recall Date: Jun 9, 2016
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JV7
Recall Date: Oct 16, 2015
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JS7
Recall Date: Jul 6, 2015
Consumer Complaints
2.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The car on prior occasions would not start and it would show emission alert as well as other alerts, have the car for servicing and they started checking and replacing everything. Same problem happened 2 weeks ago but resolved on its own. Today while driving, all the emergency lights came on including emissions malfunction, as well as other malfunction and then accelerator was not working, D was flashing and started making clicking sounds in transmission. Luckily we were close to a fire station house and stopped there, where the car was not going into park, was not changing any gears to reverse or neutral and when turned on, all emergency lights were flashing and could not even get it into neutral to push it away as it seemed to be transmission wheel jammed. Also a burning smell came from the engine when we attempted to restart and put in gear and the transmission clutch made horrible sounds and the car was revving up on its own. If we were on a major Highway this situation could have been a disaster with the family in the car , as the car was stalling on the road and could have resulted in a crash, loss of Life or injury to others. The novel is an elite 2016 pilot and has given my wife recurrent similar issues but we’re lucky it happened in a parking lot. The dealership always states the problem is assessed and fixed but at year 5 and only 75000 miles this is a disappointing situation. We bring this to the notice of NHTSA as this could be a life threatening issues for family owner drivers
Corrective Action:
The car on prior occasions would not start and it would show emission alert as well as other alerts, have the car for servicing and they started checking and replacing everything. Same problem happened 2 weeks ago but resolved on its own. Today while driving, all the emergency lights came on including emissions malfunction, as well as other malfunction and then accelerator was not working, D was flashing and started making clicking sounds in transmission. Luckily we were close to a fire station house and stopped there, where the car was not going into park, was not changing any gears to reverse or neutral and when turned on, all emergency lights were flashing and could not even get it into neutral to push it away as it seemed to be transmission wheel jammed. Also a burning smell came from the engine when we attempted to restart and put in gear and the transmission clutch made horrible sounds and the car was revving up on its own. If we were on a major Highway this situation could have been a disaster with the family in the car , as the car was stalling on the road and could have resulted in a crash, loss of Life or injury to others. The novel is an elite 2016 pilot and has given my wife recurrent similar issues but we’re lucky it happened in a parking lot. The dealership always states the problem is assessed and fixed but at year 5 and only 75000 miles this is a disappointing situation. We bring this to the notice of NHTSA as this could be a life threatening issues for family owner drivers
Additional Notes:
The car on prior occasions would not start and it would show emission alert as well as other alerts, have the car for servicing and they started checking and replacing everything. Same problem happened 2 weeks ago but resolved on its own. Today while driving, all the emergency lights came on including emissions malfunction, as well as other malfunction and then accelerator was not working, D was flashing and started making clicking sounds in transmission. Luckily we were close to a fire station house and stopped there, where the car was not going into park, was not changing any gears to reverse or neutral and when turned on, all emergency lights were flashing and could not even get it into neutral to push it away as it seemed to be transmission wheel jammed. Also a burning smell came from the engine when we attempted to restart and put in gear and the transmission clutch made horrible sounds and the car was revving up on its own. If we were on a major Highway this situation could have been a disaster with the family in the car , as the car was stalling on the road and could have resulted in a crash, loss of Life or injury to others. The novel is an elite 2016 pilot and has given my wife recurrent similar issues but we’re lucky it happened in a parking lot. The dealership always states the problem is assessed and fixed but at year 5 and only 75000 miles this is a disappointing situation. We bring this to the notice of NHTSA as this could be a life threatening issues for family owner drivers
Mfg Campaign: 11441834
Recall Date: Nov 27, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car on prior occasions would not start and it would show emission alert as well as other alerts, have the car for servicing and they started checking and replacing everything. Same problem happened 2 weeks ago but resolved on its own. Today while driving, all the emergency lights came on including emissions malfunction, as well as other malfunction and then accelerator was not working, D was flashing and started making clicking sounds in transmission. Luckily we were close to a fire station house and stopped there, where the car was not going into park, was not changing any gears to reverse or neutral and when turned on, all emergency lights were flashing and could not even get it into neutral to push it away as it seemed to be transmission wheel jammed. Also a burning smell came from the engine when we attempted to restart and put in gear and the transmission clutch made horrible sounds and the car was revving up on its own. If we were on a major Highway this situation could have been a disaster with the family in the car , as the car was stalling on the road and could have resulted in a crash, loss of Life or injury to others. The novel is an elite 2016 pilot and has given my wife recurrent similar issues but we’re lucky it happened in a parking lot. The dealership always states the problem is assessed and fixed but at year 5 and only 75000 miles this is a disappointing situation. We bring this to the notice of NHTSA as this could be a life threatening issues for family owner drivers
Corrective Action:
The car on prior occasions would not start and it would show emission alert as well as other alerts, have the car for servicing and they started checking and replacing everything. Same problem happened 2 weeks ago but resolved on its own. Today while driving, all the emergency lights came on including emissions malfunction, as well as other malfunction and then accelerator was not working, D was flashing and started making clicking sounds in transmission. Luckily we were close to a fire station house and stopped there, where the car was not going into park, was not changing any gears to reverse or neutral and when turned on, all emergency lights were flashing and could not even get it into neutral to push it away as it seemed to be transmission wheel jammed. Also a burning smell came from the engine when we attempted to restart and put in gear and the transmission clutch made horrible sounds and the car was revving up on its own. If we were on a major Highway this situation could have been a disaster with the family in the car , as the car was stalling on the road and could have resulted in a crash, loss of Life or injury to others. The novel is an elite 2016 pilot and has given my wife recurrent similar issues but we’re lucky it happened in a parking lot. The dealership always states the problem is assessed and fixed but at year 5 and only 75000 miles this is a disappointing situation. We bring this to the notice of NHTSA as this could be a life threatening issues for family owner drivers
Additional Notes:
The car on prior occasions would not start and it would show emission alert as well as other alerts, have the car for servicing and they started checking and replacing everything. Same problem happened 2 weeks ago but resolved on its own. Today while driving, all the emergency lights came on including emissions malfunction, as well as other malfunction and then accelerator was not working, D was flashing and started making clicking sounds in transmission. Luckily we were close to a fire station house and stopped there, where the car was not going into park, was not changing any gears to reverse or neutral and when turned on, all emergency lights were flashing and could not even get it into neutral to push it away as it seemed to be transmission wheel jammed. Also a burning smell came from the engine when we attempted to restart and put in gear and the transmission clutch made horrible sounds and the car was revving up on its own. If we were on a major Highway this situation could have been a disaster with the family in the car , as the car was stalling on the road and could have resulted in a crash, loss of Life or injury to others. The novel is an elite 2016 pilot and has given my wife recurrent similar issues but we’re lucky it happened in a parking lot. The dealership always states the problem is assessed and fixed but at year 5 and only 75000 miles this is a disappointing situation. We bring this to the notice of NHTSA as this could be a life threatening issues for family owner drivers
Mfg Campaign: 11441834
Recall Date: Nov 27, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The car on prior occasions would not start and it would show emission alert as well as other alerts, have the car for servicing and they started checking and replacing everything. Same problem happened 2 weeks ago but resolved on its own. Today while driving, all the emergency lights came on including emissions malfunction, as well as other malfunction and then accelerator was not working, D was flashing and started making clicking sounds in transmission. Luckily we were close to a fire station house and stopped there, where the car was not going into park, was not changing any gears to reverse or neutral and when turned on, all emergency lights were flashing and could not even get it into neutral to push it away as it seemed to be transmission wheel jammed. Also a burning smell came from the engine when we attempted to restart and put in gear and the transmission clutch made horrible sounds and the car was revving up on its own. If we were on a major Highway this situation could have been a disaster with the family in the car , as the car was stalling on the road and could have resulted in a crash, loss of Life or injury to others. The novel is an elite 2016 pilot and has given my wife recurrent similar issues but we’re lucky it happened in a parking lot. The dealership always states the problem is assessed and fixed but at year 5 and only 75000 miles this is a disappointing situation. We bring this to the notice of NHTSA as this could be a life threatening issues for family owner drivers
Corrective Action:
The car on prior occasions would not start and it would show emission alert as well as other alerts, have the car for servicing and they started checking and replacing everything. Same problem happened 2 weeks ago but resolved on its own. Today while driving, all the emergency lights came on including emissions malfunction, as well as other malfunction and then accelerator was not working, D was flashing and started making clicking sounds in transmission. Luckily we were close to a fire station house and stopped there, where the car was not going into park, was not changing any gears to reverse or neutral and when turned on, all emergency lights were flashing and could not even get it into neutral to push it away as it seemed to be transmission wheel jammed. Also a burning smell came from the engine when we attempted to restart and put in gear and the transmission clutch made horrible sounds and the car was revving up on its own. If we were on a major Highway this situation could have been a disaster with the family in the car , as the car was stalling on the road and could have resulted in a crash, loss of Life or injury to others. The novel is an elite 2016 pilot and has given my wife recurrent similar issues but we’re lucky it happened in a parking lot. The dealership always states the problem is assessed and fixed but at year 5 and only 75000 miles this is a disappointing situation. We bring this to the notice of NHTSA as this could be a life threatening issues for family owner drivers
Additional Notes:
The car on prior occasions would not start and it would show emission alert as well as other alerts, have the car for servicing and they started checking and replacing everything. Same problem happened 2 weeks ago but resolved on its own. Today while driving, all the emergency lights came on including emissions malfunction, as well as other malfunction and then accelerator was not working, D was flashing and started making clicking sounds in transmission. Luckily we were close to a fire station house and stopped there, where the car was not going into park, was not changing any gears to reverse or neutral and when turned on, all emergency lights were flashing and could not even get it into neutral to push it away as it seemed to be transmission wheel jammed. Also a burning smell came from the engine when we attempted to restart and put in gear and the transmission clutch made horrible sounds and the car was revving up on its own. If we were on a major Highway this situation could have been a disaster with the family in the car , as the car was stalling on the road and could have resulted in a crash, loss of Life or injury to others. The novel is an elite 2016 pilot and has given my wife recurrent similar issues but we’re lucky it happened in a parking lot. The dealership always states the problem is assessed and fixed but at year 5 and only 75000 miles this is a disappointing situation. We bring this to the notice of NHTSA as this could be a life threatening issues for family owner drivers
Mfg Campaign: 11441834
Recall Date: Nov 27, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When on the road and you stop at traffic light with auto stop and go the car shuts off completely. It won’t start afterwards and car needs to be placed in park and turned back on. Though this isn’t an immediate solution. The car has been brought in multiple times into dealer. Changed battery couple times and problem persists regardless of what they do and they continue to say they don’t see anything. Though it still continues and is completely dangerous.
Corrective Action:
When on the road and you stop at traffic light with auto stop and go the car shuts off completely. It won’t start afterwards and car needs to be placed in park and turned back on. Though this isn’t an immediate solution. The car has been brought in multiple times into dealer. Changed battery couple times and problem persists regardless of what they do and they continue to say they don’t see anything. Though it still continues and is completely dangerous.
Additional Notes:
When on the road and you stop at traffic light with auto stop and go the car shuts off completely. It won’t start afterwards and car needs to be placed in park and turned back on. Though this isn’t an immediate solution. The car has been brought in multiple times into dealer. Changed battery couple times and problem persists regardless of what they do and they continue to say they don’t see anything. Though it still continues and is completely dangerous.
Mfg Campaign: 11441660
Recall Date: Nov 25, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
When on the road and you stop at traffic light with auto stop and go the car shuts off completely. It won’t start afterwards and car needs to be placed in park and turned back on. Though this isn’t an immediate solution. The car has been brought in multiple times into dealer. Changed battery couple times and problem persists regardless of what they do and they continue to say they don’t see anything. Though it still continues and is completely dangerous.
Corrective Action:
When on the road and you stop at traffic light with auto stop and go the car shuts off completely. It won’t start afterwards and car needs to be placed in park and turned back on. Though this isn’t an immediate solution. The car has been brought in multiple times into dealer. Changed battery couple times and problem persists regardless of what they do and they continue to say they don’t see anything. Though it still continues and is completely dangerous.
Additional Notes:
When on the road and you stop at traffic light with auto stop and go the car shuts off completely. It won’t start afterwards and car needs to be placed in park and turned back on. Though this isn’t an immediate solution. The car has been brought in multiple times into dealer. Changed battery couple times and problem persists regardless of what they do and they continue to say they don’t see anything. Though it still continues and is completely dangerous.
Mfg Campaign: 11441660
Recall Date: Nov 25, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Keyless start system problem: the light come and Honda does no know how to address this concern.
Corrective Action:
Keyless start system problem: the light come and Honda does no know how to address this concern.
Additional Notes:
Keyless start system problem: the light come and Honda does no know how to address this concern.
Mfg Campaign: 11441625
Recall Date: Nov 24, 2021
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle unexpectedly and unpredictably shuts down when stopped for a red light, at stop sign, or for an extended break period. Vehicle does not immediately restart after shutting off. Vehicle is available for inspection; however, given the safety concerns for our family and unanswered questions from Honda with no resolution in sight, we plan to buy a new vehicle. Vehicle has been disabled when it shuts down in the middle of intersections with cars swerving to avoid. It puts vehicle occupants and other drivers at risk of an accident. Dealer cannot reproduce. After the 1st instance, dealer claimed they found info that was sent to Honda corporate. Vehicle has been inspected by dealership with Honda corporate involvement 3 times. After the 1st time, Honda corporate/dealership replaced battery and state of charge sensor at no cost even though vehicle was not under warranty. After 2nd time, Honda said valves may need adjusting but refused to cover expensive ($1000) work and indicated they were not sure it would even resolve issue. If issue continued, they stated they would not refund money. They now refuse any resolutions without reproducing the car shutting down. There are no warnings, messages, or notifications that vehicle will shut down until it does. A variety of errors display after the vehicle shuts down and vehicle shifts on its own into neutral.
Corrective Action:
Vehicle unexpectedly and unpredictably shuts down when stopped for a red light, at stop sign, or for an extended break period. Vehicle does not immediately restart after shutting off. Vehicle is available for inspection; however, given the safety concerns for our family and unanswered questions from Honda with no resolution in sight, we plan to buy a new vehicle. Vehicle has been disabled when it shuts down in the middle of intersections with cars swerving to avoid. It puts vehicle occupants and other drivers at risk of an accident. Dealer cannot reproduce. After the 1st instance, dealer claimed they found info that was sent to Honda corporate. Vehicle has been inspected by dealership with Honda corporate involvement 3 times. After the 1st time, Honda corporate/dealership replaced battery and state of charge sensor at no cost even though vehicle was not under warranty. After 2nd time, Honda said valves may need adjusting but refused to cover expensive ($1000) work and indicated they were not sure it would even resolve issue. If issue continued, they stated they would not refund money. They now refuse any resolutions without reproducing the car shutting down. There are no warnings, messages, or notifications that vehicle will shut down until it does. A variety of errors display after the vehicle shuts down and vehicle shifts on its own into neutral.
Additional Notes:
Vehicle unexpectedly and unpredictably shuts down when stopped for a red light, at stop sign, or for an extended break period. Vehicle does not immediately restart after shutting off. Vehicle is available for inspection; however, given the safety concerns for our family and unanswered questions from Honda with no resolution in sight, we plan to buy a new vehicle. Vehicle has been disabled when it shuts down in the middle of intersections with cars swerving to avoid. It puts vehicle occupants and other drivers at risk of an accident. Dealer cannot reproduce. After the 1st instance, dealer claimed they found info that was sent to Honda corporate. Vehicle has been inspected by dealership with Honda corporate involvement 3 times. After the 1st time, Honda corporate/dealership replaced battery and state of charge sensor at no cost even though vehicle was not under warranty. After 2nd time, Honda said valves may need adjusting but refused to cover expensive ($1000) work and indicated they were not sure it would even resolve issue. If issue continued, they stated they would not refund money. They now refuse any resolutions without reproducing the car shutting down. There are no warnings, messages, or notifications that vehicle will shut down until it does. A variety of errors display after the vehicle shuts down and vehicle shifts on its own into neutral.
Mfg Campaign: 11441235
Recall Date: Nov 21, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle unexpectedly and unpredictably shuts down when stopped for a red light, at stop sign, or for an extended break period. Vehicle does not immediately restart after shutting off. Vehicle is available for inspection; however, given the safety concerns for our family and unanswered questions from Honda with no resolution in sight, we plan to buy a new vehicle. Vehicle has been disabled when it shuts down in the middle of intersections with cars swerving to avoid. It puts vehicle occupants and other drivers at risk of an accident. Dealer cannot reproduce. After the 1st instance, dealer claimed they found info that was sent to Honda corporate. Vehicle has been inspected by dealership with Honda corporate involvement 3 times. After the 1st time, Honda corporate/dealership replaced battery and state of charge sensor at no cost even though vehicle was not under warranty. After 2nd time, Honda said valves may need adjusting but refused to cover expensive ($1000) work and indicated they were not sure it would even resolve issue. If issue continued, they stated they would not refund money. They now refuse any resolutions without reproducing the car shutting down. There are no warnings, messages, or notifications that vehicle will shut down until it does. A variety of errors display after the vehicle shuts down and vehicle shifts on its own into neutral.
Corrective Action:
Vehicle unexpectedly and unpredictably shuts down when stopped for a red light, at stop sign, or for an extended break period. Vehicle does not immediately restart after shutting off. Vehicle is available for inspection; however, given the safety concerns for our family and unanswered questions from Honda with no resolution in sight, we plan to buy a new vehicle. Vehicle has been disabled when it shuts down in the middle of intersections with cars swerving to avoid. It puts vehicle occupants and other drivers at risk of an accident. Dealer cannot reproduce. After the 1st instance, dealer claimed they found info that was sent to Honda corporate. Vehicle has been inspected by dealership with Honda corporate involvement 3 times. After the 1st time, Honda corporate/dealership replaced battery and state of charge sensor at no cost even though vehicle was not under warranty. After 2nd time, Honda said valves may need adjusting but refused to cover expensive ($1000) work and indicated they were not sure it would even resolve issue. If issue continued, they stated they would not refund money. They now refuse any resolutions without reproducing the car shutting down. There are no warnings, messages, or notifications that vehicle will shut down until it does. A variety of errors display after the vehicle shuts down and vehicle shifts on its own into neutral.
Additional Notes:
Vehicle unexpectedly and unpredictably shuts down when stopped for a red light, at stop sign, or for an extended break period. Vehicle does not immediately restart after shutting off. Vehicle is available for inspection; however, given the safety concerns for our family and unanswered questions from Honda with no resolution in sight, we plan to buy a new vehicle. Vehicle has been disabled when it shuts down in the middle of intersections with cars swerving to avoid. It puts vehicle occupants and other drivers at risk of an accident. Dealer cannot reproduce. After the 1st instance, dealer claimed they found info that was sent to Honda corporate. Vehicle has been inspected by dealership with Honda corporate involvement 3 times. After the 1st time, Honda corporate/dealership replaced battery and state of charge sensor at no cost even though vehicle was not under warranty. After 2nd time, Honda said valves may need adjusting but refused to cover expensive ($1000) work and indicated they were not sure it would even resolve issue. If issue continued, they stated they would not refund money. They now refuse any resolutions without reproducing the car shutting down. There are no warnings, messages, or notifications that vehicle will shut down until it does. A variety of errors display after the vehicle shuts down and vehicle shifts on its own into neutral.
Mfg Campaign: 11441235
Recall Date: Nov 21, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle unexpectedly and unpredictably shuts down when stopped for a red light, at stop sign, or for an extended break period. Vehicle does not immediately restart after shutting off. Vehicle is available for inspection; however, given the safety concerns for our family and unanswered questions from Honda with no resolution in sight, we plan to buy a new vehicle. Vehicle has been disabled when it shuts down in the middle of intersections with cars swerving to avoid. It puts vehicle occupants and other drivers at risk of an accident. Dealer cannot reproduce. After the 1st instance, dealer claimed they found info that was sent to Honda corporate. Vehicle has been inspected by dealership with Honda corporate involvement 3 times. After the 1st time, Honda corporate/dealership replaced battery and state of charge sensor at no cost even though vehicle was not under warranty. After 2nd time, Honda said valves may need adjusting but refused to cover expensive ($1000) work and indicated they were not sure it would even resolve issue. If issue continued, they stated they would not refund money. They now refuse any resolutions without reproducing the car shutting down. There are no warnings, messages, or notifications that vehicle will shut down until it does. A variety of errors display after the vehicle shuts down and vehicle shifts on its own into neutral.
Corrective Action:
Vehicle unexpectedly and unpredictably shuts down when stopped for a red light, at stop sign, or for an extended break period. Vehicle does not immediately restart after shutting off. Vehicle is available for inspection; however, given the safety concerns for our family and unanswered questions from Honda with no resolution in sight, we plan to buy a new vehicle. Vehicle has been disabled when it shuts down in the middle of intersections with cars swerving to avoid. It puts vehicle occupants and other drivers at risk of an accident. Dealer cannot reproduce. After the 1st instance, dealer claimed they found info that was sent to Honda corporate. Vehicle has been inspected by dealership with Honda corporate involvement 3 times. After the 1st time, Honda corporate/dealership replaced battery and state of charge sensor at no cost even though vehicle was not under warranty. After 2nd time, Honda said valves may need adjusting but refused to cover expensive ($1000) work and indicated they were not sure it would even resolve issue. If issue continued, they stated they would not refund money. They now refuse any resolutions without reproducing the car shutting down. There are no warnings, messages, or notifications that vehicle will shut down until it does. A variety of errors display after the vehicle shuts down and vehicle shifts on its own into neutral.
Additional Notes:
Vehicle unexpectedly and unpredictably shuts down when stopped for a red light, at stop sign, or for an extended break period. Vehicle does not immediately restart after shutting off. Vehicle is available for inspection; however, given the safety concerns for our family and unanswered questions from Honda with no resolution in sight, we plan to buy a new vehicle. Vehicle has been disabled when it shuts down in the middle of intersections with cars swerving to avoid. It puts vehicle occupants and other drivers at risk of an accident. Dealer cannot reproduce. After the 1st instance, dealer claimed they found info that was sent to Honda corporate. Vehicle has been inspected by dealership with Honda corporate involvement 3 times. After the 1st time, Honda corporate/dealership replaced battery and state of charge sensor at no cost even though vehicle was not under warranty. After 2nd time, Honda said valves may need adjusting but refused to cover expensive ($1000) work and indicated they were not sure it would even resolve issue. If issue continued, they stated they would not refund money. They now refuse any resolutions without reproducing the car shutting down. There are no warnings, messages, or notifications that vehicle will shut down until it does. A variety of errors display after the vehicle shuts down and vehicle shifts on its own into neutral.
Mfg Campaign: 11441235
Recall Date: Nov 21, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hello, I have 2016 Honda Pilot Touring. The car was stalled many times since last 3 years where the car stalled out at a red light while using the auto stop-start. It would happen frequently now when I took my foot off the brake and nothing would happen when I put my foot on the gas. Instead of the engine starting up again, the car would stall completely and I would have to put the car in park, press the brake pedal and push the start button to get it on again. I took the car into the dealer David McDavid Frisco and they did not do anything saying they do not see any issue and they said they cannot reproduce the issue. Last night it happened again at a red light with the car stalled when i about to start i was about to get hit by the speeding car behind e and the driver was realized my Car was stopped and he just changed the lane to avoid hitting me. This incident really scared me since i was with my whole Family in the car. Please take this as a serious concern related to human life. Also i noticed from the internet many Honda Pilot owners are having same issue and Honda did not take any action on this.
Corrective Action:
Hello, I have 2016 Honda Pilot Touring. The car was stalled many times since last 3 years where the car stalled out at a red light while using the auto stop-start. It would happen frequently now when I took my foot off the brake and nothing would happen when I put my foot on the gas. Instead of the engine starting up again, the car would stall completely and I would have to put the car in park, press the brake pedal and push the start button to get it on again. I took the car into the dealer David McDavid Frisco and they did not do anything saying they do not see any issue and they said they cannot reproduce the issue. Last night it happened again at a red light with the car stalled when i about to start i was about to get hit by the speeding car behind e and the driver was realized my Car was stopped and he just changed the lane to avoid hitting me. This incident really scared me since i was with my whole Family in the car. Please take this as a serious concern related to human life. Also i noticed from the internet many Honda Pilot owners are having same issue and Honda did not take any action on this.
Additional Notes:
Hello, I have 2016 Honda Pilot Touring. The car was stalled many times since last 3 years where the car stalled out at a red light while using the auto stop-start. It would happen frequently now when I took my foot off the brake and nothing would happen when I put my foot on the gas. Instead of the engine starting up again, the car would stall completely and I would have to put the car in park, press the brake pedal and push the start button to get it on again. I took the car into the dealer David McDavid Frisco and they did not do anything saying they do not see any issue and they said they cannot reproduce the issue. Last night it happened again at a red light with the car stalled when i about to start i was about to get hit by the speeding car behind e and the driver was realized my Car was stopped and he just changed the lane to avoid hitting me. This incident really scared me since i was with my whole Family in the car. Please take this as a serious concern related to human life. Also i noticed from the internet many Honda Pilot owners are having same issue and Honda did not take any action on this.
Mfg Campaign: 11440646
Recall Date: Nov 16, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have 2 problems. First my error is Keyless Start System Problem, that also will not auto lock the car when I walk away with the keys. Second is every once in awhile they audio system will completely reset itself.
Corrective Action:
I have 2 problems. First my error is Keyless Start System Problem, that also will not auto lock the car when I walk away with the keys. Second is every once in awhile they audio system will completely reset itself.
Additional Notes:
I have 2 problems. First my error is Keyless Start System Problem, that also will not auto lock the car when I walk away with the keys. Second is every once in awhile they audio system will completely reset itself.
Mfg Campaign: 11440041
Recall Date: Nov 10, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Auto engine idle malfunction: engine would not restart when brake pedal released. Dash instructed to shift into park. All electrical stayed on, but engine would not restart for several minutes. With electronic shifting, wasn't even able to get into neutral to get out of the way of traffic. At busy intersections, being stranded could be very dangerous or even fatal.
Corrective Action:
Auto engine idle malfunction: engine would not restart when brake pedal released. Dash instructed to shift into park. All electrical stayed on, but engine would not restart for several minutes. With electronic shifting, wasn't even able to get into neutral to get out of the way of traffic. At busy intersections, being stranded could be very dangerous or even fatal.
Additional Notes:
Auto engine idle malfunction: engine would not restart when brake pedal released. Dash instructed to shift into park. All electrical stayed on, but engine would not restart for several minutes. With electronic shifting, wasn't even able to get into neutral to get out of the way of traffic. At busy intersections, being stranded could be very dangerous or even fatal.
Mfg Campaign: 11439912
Recall Date: Nov 9, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Auto engine idle malfunction: engine would not restart when brake pedal released. Dash instructed to shift into park. All electrical stayed on, but engine would not restart for several minutes. With electronic shifting, wasn't even able to get into neutral to get out of the way of traffic. At busy intersections, being stranded could be very dangerous or even fatal.
Corrective Action:
Auto engine idle malfunction: engine would not restart when brake pedal released. Dash instructed to shift into park. All electrical stayed on, but engine would not restart for several minutes. With electronic shifting, wasn't even able to get into neutral to get out of the way of traffic. At busy intersections, being stranded could be very dangerous or even fatal.
Additional Notes:
Auto engine idle malfunction: engine would not restart when brake pedal released. Dash instructed to shift into park. All electrical stayed on, but engine would not restart for several minutes. With electronic shifting, wasn't even able to get into neutral to get out of the way of traffic. At busy intersections, being stranded could be very dangerous or even fatal.
Mfg Campaign: 11439912
Recall Date: Nov 9, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When stopped at a light, the idle auto engine off feature turned off the engine, then when I remove my foot from the pedal, the engine fails to start again. After several attempts to start the engine it finally will start, but this has left me stalled at intersections on several occasions for up to 2 minutes. Honda has stated that this is a known issue with no known fix which is distressing and unacceptable.
Corrective Action:
When stopped at a light, the idle auto engine off feature turned off the engine, then when I remove my foot from the pedal, the engine fails to start again. After several attempts to start the engine it finally will start, but this has left me stalled at intersections on several occasions for up to 2 minutes. Honda has stated that this is a known issue with no known fix which is distressing and unacceptable.
Additional Notes:
When stopped at a light, the idle auto engine off feature turned off the engine, then when I remove my foot from the pedal, the engine fails to start again. After several attempts to start the engine it finally will start, but this has left me stalled at intersections on several occasions for up to 2 minutes. Honda has stated that this is a known issue with no known fix which is distressing and unacceptable.
Mfg Campaign: 11439645
Recall Date: Nov 7, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When stopped at a light, the idle auto engine off feature turned off the engine, then when I remove my foot from the pedal, the engine fails to start again. After several attempts to start the engine it finally will start, but this has left me stalled at intersections on several occasions for up to 2 minutes. Honda has stated that this is a known issue with no known fix which is distressing and unacceptable.
Corrective Action:
When stopped at a light, the idle auto engine off feature turned off the engine, then when I remove my foot from the pedal, the engine fails to start again. After several attempts to start the engine it finally will start, but this has left me stalled at intersections on several occasions for up to 2 minutes. Honda has stated that this is a known issue with no known fix which is distressing and unacceptable.
Additional Notes:
When stopped at a light, the idle auto engine off feature turned off the engine, then when I remove my foot from the pedal, the engine fails to start again. After several attempts to start the engine it finally will start, but this has left me stalled at intersections on several occasions for up to 2 minutes. Honda has stated that this is a known issue with no known fix which is distressing and unacceptable.
Mfg Campaign: 11439645
Recall Date: Nov 7, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Keyless Start System Problem. Only 52000 miles on car
Corrective Action:
Keyless Start System Problem. Only 52000 miles on car
Additional Notes:
Keyless Start System Problem. Only 52000 miles on car
Mfg Campaign: 11438800
Recall Date: Oct 31, 2021
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
Hi. Soon after I bought the car the steering wheel is making a loud cleacking noise. I took it to the Schaumburg Honda dealer and they replaced the cable reel under the airbag 4 times. They replaced the wrong part while the car was under the manufacturer warranty. Now the car has no warranty and they said honda knows about the faulty airbag and they do not want to replace it. When you turn the steering wheel to the right or to the left is making a loud cleacking noise. I have all the paperwork. Please help me so no one will get injured or killed on the road. Thank you.
Corrective Action:
Hi. Soon after I bought the car the steering wheel is making a loud cleacking noise. I took it to the Schaumburg Honda dealer and they replaced the cable reel under the airbag 4 times. They replaced the wrong part while the car was under the manufacturer warranty. Now the car has no warranty and they said honda knows about the faulty airbag and they do not want to replace it. When you turn the steering wheel to the right or to the left is making a loud cleacking noise. I have all the paperwork. Please help me so no one will get injured or killed on the road. Thank you.
Additional Notes:
Hi. Soon after I bought the car the steering wheel is making a loud cleacking noise. I took it to the Schaumburg Honda dealer and they replaced the cable reel under the airbag 4 times. They replaced the wrong part while the car was under the manufacturer warranty. Now the car has no warranty and they said honda knows about the faulty airbag and they do not want to replace it. When you turn the steering wheel to the right or to the left is making a loud cleacking noise. I have all the paperwork. Please help me so no one will get injured or killed on the road. Thank you.
Mfg Campaign: 11438311
Recall Date: Oct 27, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When stopped at a red light the idle-stop initiates and engine shuts down. Upon release of the brake peddle the engine does not start leaving you stranded at a green light or even worse in the middle of the intersection waiting to make a left turn. I have to turn off the car completely and then try to restart it. It never happens when I disable the idle stop. I have read this same problem with many other people on various forums. This must be addressed ASAP before someone gets hurt or killed. This happens at least twice a week.
Corrective Action:
When stopped at a red light the idle-stop initiates and engine shuts down. Upon release of the brake peddle the engine does not start leaving you stranded at a green light or even worse in the middle of the intersection waiting to make a left turn. I have to turn off the car completely and then try to restart it. It never happens when I disable the idle stop. I have read this same problem with many other people on various forums. This must be addressed ASAP before someone gets hurt or killed. This happens at least twice a week.
Additional Notes:
When stopped at a red light the idle-stop initiates and engine shuts down. Upon release of the brake peddle the engine does not start leaving you stranded at a green light or even worse in the middle of the intersection waiting to make a left turn. I have to turn off the car completely and then try to restart it. It never happens when I disable the idle stop. I have read this same problem with many other people on various forums. This must be addressed ASAP before someone gets hurt or killed. This happens at least twice a week.
Mfg Campaign: 11438002
Recall Date: Oct 25, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle has a keyless remote start problem that won’t go away. The keys have new batteries. Taking it to the dealer but when researching the issue there are several people experiencing this same problem with no way to fix the issue. This should be a recall If Pilots are getting this error message.
Corrective Action:
The vehicle has a keyless remote start problem that won’t go away. The keys have new batteries. Taking it to the dealer but when researching the issue there are several people experiencing this same problem with no way to fix the issue. This should be a recall If Pilots are getting this error message.
Additional Notes:
The vehicle has a keyless remote start problem that won’t go away. The keys have new batteries. Taking it to the dealer but when researching the issue there are several people experiencing this same problem with no way to fix the issue. This should be a recall If Pilots are getting this error message.
Mfg Campaign: 11438050
Recall Date: Oct 25, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2016 Honda Pilot Touring randomly completely shuts off at traffic lights rather than restart in the automatic shut off. It displays "Shift to Park" on the dash. This has been occurring for the past 2 1/2 years and has been reported to both Honda and the dealerships with no resolution. Despite my numerous reports to both Honda and dealership, only two times have they documented as requested. The past 8 months it has been occurring more frequently and has become increasingly difficult to restart. The past two times, I have been in a location with high speed limits so traffic approaching from the rear was coming at high speeds. The first of these recent incidents, it took 6 attempts to restart the vehicle and the second time I lost count. These situations were terrifying to the point I am no longer wanting to keep this vehicle. I can't help but consider if I have children in the back and am rear ended. The dealer has repeatedly told me there are no codes, so they can't identify the source of the issue. Interestingly, I purchased this vehicle when it was 18 months old and the switch for the auto shutoff was missing. The dealership replaced it, but now I am wondering if the previous owner was experiencing this same problem and had it removed.
Corrective Action:
My 2016 Honda Pilot Touring randomly completely shuts off at traffic lights rather than restart in the automatic shut off. It displays "Shift to Park" on the dash. This has been occurring for the past 2 1/2 years and has been reported to both Honda and the dealerships with no resolution. Despite my numerous reports to both Honda and dealership, only two times have they documented as requested. The past 8 months it has been occurring more frequently and has become increasingly difficult to restart. The past two times, I have been in a location with high speed limits so traffic approaching from the rear was coming at high speeds. The first of these recent incidents, it took 6 attempts to restart the vehicle and the second time I lost count. These situations were terrifying to the point I am no longer wanting to keep this vehicle. I can't help but consider if I have children in the back and am rear ended. The dealer has repeatedly told me there are no codes, so they can't identify the source of the issue. Interestingly, I purchased this vehicle when it was 18 months old and the switch for the auto shutoff was missing. The dealership replaced it, but now I am wondering if the previous owner was experiencing this same problem and had it removed.
Additional Notes:
My 2016 Honda Pilot Touring randomly completely shuts off at traffic lights rather than restart in the automatic shut off. It displays "Shift to Park" on the dash. This has been occurring for the past 2 1/2 years and has been reported to both Honda and the dealerships with no resolution. Despite my numerous reports to both Honda and dealership, only two times have they documented as requested. The past 8 months it has been occurring more frequently and has become increasingly difficult to restart. The past two times, I have been in a location with high speed limits so traffic approaching from the rear was coming at high speeds. The first of these recent incidents, it took 6 attempts to restart the vehicle and the second time I lost count. These situations were terrifying to the point I am no longer wanting to keep this vehicle. I can't help but consider if I have children in the back and am rear ended. The dealer has repeatedly told me there are no codes, so they can't identify the source of the issue. Interestingly, I purchased this vehicle when it was 18 months old and the switch for the auto shutoff was missing. The dealership replaced it, but now I am wondering if the previous owner was experiencing this same problem and had it removed.
Mfg Campaign: 11438135
Recall Date: Oct 25, 2021
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