Complaints & Recalls
Official Safety Recalls - Important!
228 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FE5
Recall Date: Mar 16, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: NDA, QDB, BDC, MDD
Recall Date: Mar 9, 2023
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2018-2021 Braun-modified Honda Odyssey vehicles. The fuel tank assembly installed by Braun may be susceptible to the fuel tank overfilling into the charcoal canister. If the charcoal canister fills with a sufficient amount of fuel, fuel may leak out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N/A
Recall Date: Jan 14, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y7Y
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter the outer door handle cables for the sliding doors. If this occurs, the outer door handle cables may freeze in cold temperatures, preventing the front and rear sliding door latches from securely latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: A88
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
American Honda Motor Co. (Honda) is recalling certain 2019-2020 Odyssey vehicles. Water may get into the rearview camera mounting holes and enter the camera lens and cause a distorted image, or no image at all. Additionally, if the rearview camera view mode is set to top-down view, or switched from that view to another mode in a bright environment, the image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W83
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. The wire harness for the third row seat accessory power outlet may get pinched between the unibody and rear trim panel, possibly damaging the wires and causing an electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T6U
Recall Date: Feb 6, 2020
Consumer Complaints
486 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Non-working touchscreen monitor (navigation, radio, heat/ac adjustments, everything on screen off and won’t turn on. The usb outlets, backup camera, rear tv are also all non-working. Issue with doors, van beeps twice when walking away from vehicle, like one is not shut properly even after you open and shut all doors again. Also rear sliding doors don’t shut sometimes and act like there is something in the way of it closing and reopening. Available anytime on Friday for inspection. Safety issue only with backup camera. Prefer the convenience of having one to see behind me better. Mirrors ok but camera better. Problem was fixed twice at Honda dealership in Jonesboro Ar. They said it was a recall. The solution to the recall only fixed it temporarily though. The same above issues continue to reoccur even after repair. Scheduled and went into Honda for the third time for the same issue and the dealership sent me away. This time they said they wouldn’t be able to fix again until someone (an engineer) from corporate could come out and look at my car. This hasn’t occurred and it’s been over two months. They said they have a new service manager and they are looking into it. I’ve called a number of times and I am just told their new and their trying to figure out who to contact. Issues started out with popping and crackling noise in speakers. Then the touchscreen monitor would say no audio connection. The rear tv would go on and off too. Then the touchscreen just died and nothing works now. It doesn’t even turn on. Just black screen. So I have a non-working touchscreen, navigation, radio, back up camera, heat/air adjustments, all components on the touchscreen are non-working. USB ports are non-working. Rear tv is non-working.
Corrective Action:
Non-working touchscreen monitor (navigation, radio, heat/ac adjustments, everything on screen off and won’t turn on. The usb outlets, backup camera, rear tv are also all non-working. Issue with doors, van beeps twice when walking away from vehicle, like one is not shut properly even after you open and shut all doors again. Also rear sliding doors don’t shut sometimes and act like there is something in the way of it closing and reopening. Available anytime on Friday for inspection. Safety issue only with backup camera. Prefer the convenience of having one to see behind me better. Mirrors ok but camera better. Problem was fixed twice at Honda dealership in Jonesboro Ar. They said it was a recall. The solution to the recall only fixed it temporarily though. The same above issues continue to reoccur even after repair. Scheduled and went into Honda for the third time for the same issue and the dealership sent me away. This time they said they wouldn’t be able to fix again until someone (an engineer) from corporate could come out and look at my car. This hasn’t occurred and it’s been over two months. They said they have a new service manager and they are looking into it. I’ve called a number of times and I am just told their new and their trying to figure out who to contact. Issues started out with popping and crackling noise in speakers. Then the touchscreen monitor would say no audio connection. The rear tv would go on and off too. Then the touchscreen just died and nothing works now. It doesn’t even turn on. Just black screen. So I have a non-working touchscreen, navigation, radio, back up camera, heat/air adjustments, all components on the touchscreen are non-working. USB ports are non-working. Rear tv is non-working.
Additional Notes:
Non-working touchscreen monitor (navigation, radio, heat/ac adjustments, everything on screen off and won’t turn on. The usb outlets, backup camera, rear tv are also all non-working. Issue with doors, van beeps twice when walking away from vehicle, like one is not shut properly even after you open and shut all doors again. Also rear sliding doors don’t shut sometimes and act like there is something in the way of it closing and reopening. Available anytime on Friday for inspection. Safety issue only with backup camera. Prefer the convenience of having one to see behind me better. Mirrors ok but camera better. Problem was fixed twice at Honda dealership in Jonesboro Ar. They said it was a recall. The solution to the recall only fixed it temporarily though. The same above issues continue to reoccur even after repair. Scheduled and went into Honda for the third time for the same issue and the dealership sent me away. This time they said they wouldn’t be able to fix again until someone (an engineer) from corporate could come out and look at my car. This hasn’t occurred and it’s been over two months. They said they have a new service manager and they are looking into it. I’ve called a number of times and I am just told their new and their trying to figure out who to contact. Issues started out with popping and crackling noise in speakers. Then the touchscreen monitor would say no audio connection. The rear tv would go on and off too. Then the touchscreen just died and nothing works now. It doesn’t even turn on. Just black screen. So I have a non-working touchscreen, navigation, radio, back up camera, heat/air adjustments, all components on the touchscreen are non-working. USB ports are non-working. Rear tv is non-working.
Mfg Campaign: 11459395
Recall Date: Apr 3, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Non-working touchscreen monitor (navigation, radio, heat/ac adjustments, everything on screen off and won’t turn on. The usb outlets, backup camera, rear tv are also all non-working. Issue with doors, van beeps twice when walking away from vehicle, like one is not shut properly even after you open and shut all doors again. Also rear sliding doors don’t shut sometimes and act like there is something in the way of it closing and reopening. Available anytime on Friday for inspection. Safety issue only with backup camera. Prefer the convenience of having one to see behind me better. Mirrors ok but camera better. Problem was fixed twice at Honda dealership in Jonesboro Ar. They said it was a recall. The solution to the recall only fixed it temporarily though. The same above issues continue to reoccur even after repair. Scheduled and went into Honda for the third time for the same issue and the dealership sent me away. This time they said they wouldn’t be able to fix again until someone (an engineer) from corporate could come out and look at my car. This hasn’t occurred and it’s been over two months. They said they have a new service manager and they are looking into it. I’ve called a number of times and I am just told their new and their trying to figure out who to contact. Issues started out with popping and crackling noise in speakers. Then the touchscreen monitor would say no audio connection. The rear tv would go on and off too. Then the touchscreen just died and nothing works now. It doesn’t even turn on. Just black screen. So I have a non-working touchscreen, navigation, radio, back up camera, heat/air adjustments, all components on the touchscreen are non-working. USB ports are non-working. Rear tv is non-working.
Corrective Action:
Non-working touchscreen monitor (navigation, radio, heat/ac adjustments, everything on screen off and won’t turn on. The usb outlets, backup camera, rear tv are also all non-working. Issue with doors, van beeps twice when walking away from vehicle, like one is not shut properly even after you open and shut all doors again. Also rear sliding doors don’t shut sometimes and act like there is something in the way of it closing and reopening. Available anytime on Friday for inspection. Safety issue only with backup camera. Prefer the convenience of having one to see behind me better. Mirrors ok but camera better. Problem was fixed twice at Honda dealership in Jonesboro Ar. They said it was a recall. The solution to the recall only fixed it temporarily though. The same above issues continue to reoccur even after repair. Scheduled and went into Honda for the third time for the same issue and the dealership sent me away. This time they said they wouldn’t be able to fix again until someone (an engineer) from corporate could come out and look at my car. This hasn’t occurred and it’s been over two months. They said they have a new service manager and they are looking into it. I’ve called a number of times and I am just told their new and their trying to figure out who to contact. Issues started out with popping and crackling noise in speakers. Then the touchscreen monitor would say no audio connection. The rear tv would go on and off too. Then the touchscreen just died and nothing works now. It doesn’t even turn on. Just black screen. So I have a non-working touchscreen, navigation, radio, back up camera, heat/air adjustments, all components on the touchscreen are non-working. USB ports are non-working. Rear tv is non-working.
Additional Notes:
Non-working touchscreen monitor (navigation, radio, heat/ac adjustments, everything on screen off and won’t turn on. The usb outlets, backup camera, rear tv are also all non-working. Issue with doors, van beeps twice when walking away from vehicle, like one is not shut properly even after you open and shut all doors again. Also rear sliding doors don’t shut sometimes and act like there is something in the way of it closing and reopening. Available anytime on Friday for inspection. Safety issue only with backup camera. Prefer the convenience of having one to see behind me better. Mirrors ok but camera better. Problem was fixed twice at Honda dealership in Jonesboro Ar. They said it was a recall. The solution to the recall only fixed it temporarily though. The same above issues continue to reoccur even after repair. Scheduled and went into Honda for the third time for the same issue and the dealership sent me away. This time they said they wouldn’t be able to fix again until someone (an engineer) from corporate could come out and look at my car. This hasn’t occurred and it’s been over two months. They said they have a new service manager and they are looking into it. I’ve called a number of times and I am just told their new and their trying to figure out who to contact. Issues started out with popping and crackling noise in speakers. Then the touchscreen monitor would say no audio connection. The rear tv would go on and off too. Then the touchscreen just died and nothing works now. It doesn’t even turn on. Just black screen. So I have a non-working touchscreen, navigation, radio, back up camera, heat/air adjustments, all components on the touchscreen are non-working. USB ports are non-working. Rear tv is non-working.
Mfg Campaign: 11459395
Recall Date: Apr 3, 2022
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2020 Honda Odyssey. The contact stated while driving at an undisclosed speed, the warning message "Lift Gate Open" illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the lift gate was fractured. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the same local dealer, where it was diagnosed that the striker plate needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 13,000.
Corrective Action:
The contact owns a 2020 Honda Odyssey. The contact stated while driving at an undisclosed speed, the warning message "Lift Gate Open" illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the lift gate was fractured. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the same local dealer, where it was diagnosed that the striker plate needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 13,000.
Additional Notes:
The contact owns a 2020 Honda Odyssey. The contact stated while driving at an undisclosed speed, the warning message "Lift Gate Open" illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the lift gate was fractured. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the same local dealer, where it was diagnosed that the striker plate needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 13,000.
Mfg Campaign: 11459108
Recall Date: Mar 31, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2020 Honda Odyssey. The contact stated that while driving at various speeds, the vehicle would intermittently brake independently as the brake warning symbol would flash on the instrument panel. The contact also stated that the steering wheel would shake during the failure. The contact took the vehicle to a dealer where it remained in their possession. The dealer stated that the mechanic was unable to duplicate the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 32,000.
Corrective Action:
The contact owns a 2020 Honda Odyssey. The contact stated that while driving at various speeds, the vehicle would intermittently brake independently as the brake warning symbol would flash on the instrument panel. The contact also stated that the steering wheel would shake during the failure. The contact took the vehicle to a dealer where it remained in their possession. The dealer stated that the mechanic was unable to duplicate the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 32,000.
Additional Notes:
The contact owns a 2020 Honda Odyssey. The contact stated that while driving at various speeds, the vehicle would intermittently brake independently as the brake warning symbol would flash on the instrument panel. The contact also stated that the steering wheel would shake during the failure. The contact took the vehicle to a dealer where it remained in their possession. The dealer stated that the mechanic was unable to duplicate the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 32,000.
Mfg Campaign: 11458001
Recall Date: Mar 23, 2022
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2020 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 20V438000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 20V438000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 20V438000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11457821
Recall Date: Mar 22, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Continuously intermittent lose of all main dash board information to include speed, all advanced safety features, display goes totally black. Continuously intermittent lose of infotainment system. Includes radio, gps, backup camera and all other options.
Corrective Action:
Continuously intermittent lose of all main dash board information to include speed, all advanced safety features, display goes totally black. Continuously intermittent lose of infotainment system. Includes radio, gps, backup camera and all other options.
Additional Notes:
Continuously intermittent lose of all main dash board information to include speed, all advanced safety features, display goes totally black. Continuously intermittent lose of infotainment system. Includes radio, gps, backup camera and all other options.
Mfg Campaign: 11456743
Recall Date: Mar 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Continuously intermittent lose of all main dash board information to include speed, all advanced safety features, display goes totally black. Continuously intermittent lose of infotainment system. Includes radio, gps, backup camera and all other options.
Corrective Action:
Continuously intermittent lose of all main dash board information to include speed, all advanced safety features, display goes totally black. Continuously intermittent lose of infotainment system. Includes radio, gps, backup camera and all other options.
Additional Notes:
Continuously intermittent lose of all main dash board information to include speed, all advanced safety features, display goes totally black. Continuously intermittent lose of infotainment system. Includes radio, gps, backup camera and all other options.
Mfg Campaign: 11456743
Recall Date: Mar 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Continuously intermittent lose of all main dash board information to include speed, all advanced safety features, display goes totally black. Continuously intermittent lose of infotainment system. Includes radio, gps, backup camera and all other options.
Corrective Action:
Continuously intermittent lose of all main dash board information to include speed, all advanced safety features, display goes totally black. Continuously intermittent lose of infotainment system. Includes radio, gps, backup camera and all other options.
Additional Notes:
Continuously intermittent lose of all main dash board information to include speed, all advanced safety features, display goes totally black. Continuously intermittent lose of infotainment system. Includes radio, gps, backup camera and all other options.
Mfg Campaign: 11456743
Recall Date: Mar 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNKNOWN My 3 year old’s hand was crushed in the sliding door. The door closed completely, latched and locked (beeped). The door did not recognize resistance when closing and did not reopen. Medical treatment is forthcoming. The picture attached was taken approximately an hour and a half after the incident.
Corrective Action:
UNKNOWN My 3 year old’s hand was crushed in the sliding door. The door closed completely, latched and locked (beeped). The door did not recognize resistance when closing and did not reopen. Medical treatment is forthcoming. The picture attached was taken approximately an hour and a half after the incident.
Additional Notes:
UNKNOWN My 3 year old’s hand was crushed in the sliding door. The door closed completely, latched and locked (beeped). The door did not recognize resistance when closing and did not reopen. Medical treatment is forthcoming. The picture attached was taken approximately an hour and a half after the incident.
Mfg Campaign: 11454941
Recall Date: Mar 2, 2022
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While parking and approaching another car in a parking lot, the van automatic braking system randomly started blinking and the brakes automatically applied, pulsating and grinding loudly for several seconds for no reason. I believe my safety and my passengers safety was at risk. The problem was random and not reproduced since it happened. The vehicle was not inspected. No warning lamps or symptoms appeared prior to this occurring and have not occurred since. It was a scary experience, I assumed it was some kind of electronic glitch.
Corrective Action:
While parking and approaching another car in a parking lot, the van automatic braking system randomly started blinking and the brakes automatically applied, pulsating and grinding loudly for several seconds for no reason. I believe my safety and my passengers safety was at risk. The problem was random and not reproduced since it happened. The vehicle was not inspected. No warning lamps or symptoms appeared prior to this occurring and have not occurred since. It was a scary experience, I assumed it was some kind of electronic glitch.
Additional Notes:
While parking and approaching another car in a parking lot, the van automatic braking system randomly started blinking and the brakes automatically applied, pulsating and grinding loudly for several seconds for no reason. I believe my safety and my passengers safety was at risk. The problem was random and not reproduced since it happened. The vehicle was not inspected. No warning lamps or symptoms appeared prior to this occurring and have not occurred since. It was a scary experience, I assumed it was some kind of electronic glitch.
Mfg Campaign: 11454070
Recall Date: Feb 25, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While parking and approaching another car in a parking lot, the van automatic braking system randomly started blinking and the brakes automatically applied, pulsating and grinding loudly for several seconds for no reason. I believe my safety and my passengers safety was at risk. The problem was random and not reproduced since it happened. The vehicle was not inspected. No warning lamps or symptoms appeared prior to this occurring and have not occurred since. It was a scary experience, I assumed it was some kind of electronic glitch.
Corrective Action:
While parking and approaching another car in a parking lot, the van automatic braking system randomly started blinking and the brakes automatically applied, pulsating and grinding loudly for several seconds for no reason. I believe my safety and my passengers safety was at risk. The problem was random and not reproduced since it happened. The vehicle was not inspected. No warning lamps or symptoms appeared prior to this occurring and have not occurred since. It was a scary experience, I assumed it was some kind of electronic glitch.
Additional Notes:
While parking and approaching another car in a parking lot, the van automatic braking system randomly started blinking and the brakes automatically applied, pulsating and grinding loudly for several seconds for no reason. I believe my safety and my passengers safety was at risk. The problem was random and not reproduced since it happened. The vehicle was not inspected. No warning lamps or symptoms appeared prior to this occurring and have not occurred since. It was a scary experience, I assumed it was some kind of electronic glitch.
Mfg Campaign: 11454070
Recall Date: Feb 25, 2022
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
On several occasions our honda van has slammed on the brakes without any vehicle or obstacle present. The automatic braking system has worked properly when someone ahead brakes aggressively ... but the instances i'm talking about have occur without vehicles in our lane. 1 time it was coming around a turn and i almost lost control of the steering since i wasn't expecting a hard brake. I haven't gotten it inspected or looked at. the safety feature seems to work properly but then will sense something that isn't there.
Corrective Action:
On several occasions our honda van has slammed on the brakes without any vehicle or obstacle present. The automatic braking system has worked properly when someone ahead brakes aggressively ... but the instances i'm talking about have occur without vehicles in our lane. 1 time it was coming around a turn and i almost lost control of the steering since i wasn't expecting a hard brake. I haven't gotten it inspected or looked at. the safety feature seems to work properly but then will sense something that isn't there.
Additional Notes:
On several occasions our honda van has slammed on the brakes without any vehicle or obstacle present. The automatic braking system has worked properly when someone ahead brakes aggressively ... but the instances i'm talking about have occur without vehicles in our lane. 1 time it was coming around a turn and i almost lost control of the steering since i wasn't expecting a hard brake. I haven't gotten it inspected or looked at. the safety feature seems to work properly but then will sense something that isn't there.
Mfg Campaign: 11453893
Recall Date: Feb 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On several occasions our honda van has slammed on the brakes without any vehicle or obstacle present. The automatic braking system has worked properly when someone ahead brakes aggressively ... but the instances i'm talking about have occur without vehicles in our lane. 1 time it was coming around a turn and i almost lost control of the steering since i wasn't expecting a hard brake. I haven't gotten it inspected or looked at. the safety feature seems to work properly but then will sense something that isn't there.
Corrective Action:
On several occasions our honda van has slammed on the brakes without any vehicle or obstacle present. The automatic braking system has worked properly when someone ahead brakes aggressively ... but the instances i'm talking about have occur without vehicles in our lane. 1 time it was coming around a turn and i almost lost control of the steering since i wasn't expecting a hard brake. I haven't gotten it inspected or looked at. the safety feature seems to work properly but then will sense something that isn't there.
Additional Notes:
On several occasions our honda van has slammed on the brakes without any vehicle or obstacle present. The automatic braking system has worked properly when someone ahead brakes aggressively ... but the instances i'm talking about have occur without vehicles in our lane. 1 time it was coming around a turn and i almost lost control of the steering since i wasn't expecting a hard brake. I haven't gotten it inspected or looked at. the safety feature seems to work properly but then will sense something that isn't there.
Mfg Campaign: 11453893
Recall Date: Feb 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On several occasions our honda van has slammed on the brakes without any vehicle or obstacle present. The automatic braking system has worked properly when someone ahead brakes aggressively ... but the instances i'm talking about have occur without vehicles in our lane. 1 time it was coming around a turn and i almost lost control of the steering since i wasn't expecting a hard brake. I haven't gotten it inspected or looked at. the safety feature seems to work properly but then will sense something that isn't there.
Corrective Action:
On several occasions our honda van has slammed on the brakes without any vehicle or obstacle present. The automatic braking system has worked properly when someone ahead brakes aggressively ... but the instances i'm talking about have occur without vehicles in our lane. 1 time it was coming around a turn and i almost lost control of the steering since i wasn't expecting a hard brake. I haven't gotten it inspected or looked at. the safety feature seems to work properly but then will sense something that isn't there.
Additional Notes:
On several occasions our honda van has slammed on the brakes without any vehicle or obstacle present. The automatic braking system has worked properly when someone ahead brakes aggressively ... but the instances i'm talking about have occur without vehicles in our lane. 1 time it was coming around a turn and i almost lost control of the steering since i wasn't expecting a hard brake. I haven't gotten it inspected or looked at. the safety feature seems to work properly but then will sense something that isn't there.
Mfg Campaign: 11453893
Recall Date: Feb 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Just experienced a serious issue with our 2020 Odyssey Elite with 24,000 miles on it. Jerked forward from a stop and then would not advance beyond 1st gear. Multiple warning lights came on: check engine/ emissions/ back up camera and sensors. Dealer reported there was an electronic defect that destroyed the transmission which they claim caused the transmission to attempt to shift into two gears simultaneously. Not sure but the jerking motion may indicate that the transmission shifted into park while moving. Dealer refused to provide a loaner car and now waiting for a transmission replacement on a $50K vehicle with 24,000 miles on it. Multiple similar transmission replacements on 2020 Honda Odyssey are reported on the Odyssey Owners Forum. Had this event occurred on a higher speed or congested area a serious accident could have occurred as vehicle could not accelerate and jerked violently initially immediately followed by inability to shift to higher gears.
Corrective Action:
Just experienced a serious issue with our 2020 Odyssey Elite with 24,000 miles on it. Jerked forward from a stop and then would not advance beyond 1st gear. Multiple warning lights came on: check engine/ emissions/ back up camera and sensors. Dealer reported there was an electronic defect that destroyed the transmission which they claim caused the transmission to attempt to shift into two gears simultaneously. Not sure but the jerking motion may indicate that the transmission shifted into park while moving. Dealer refused to provide a loaner car and now waiting for a transmission replacement on a $50K vehicle with 24,000 miles on it. Multiple similar transmission replacements on 2020 Honda Odyssey are reported on the Odyssey Owners Forum. Had this event occurred on a higher speed or congested area a serious accident could have occurred as vehicle could not accelerate and jerked violently initially immediately followed by inability to shift to higher gears.
Additional Notes:
Just experienced a serious issue with our 2020 Odyssey Elite with 24,000 miles on it. Jerked forward from a stop and then would not advance beyond 1st gear. Multiple warning lights came on: check engine/ emissions/ back up camera and sensors. Dealer reported there was an electronic defect that destroyed the transmission which they claim caused the transmission to attempt to shift into two gears simultaneously. Not sure but the jerking motion may indicate that the transmission shifted into park while moving. Dealer refused to provide a loaner car and now waiting for a transmission replacement on a $50K vehicle with 24,000 miles on it. Multiple similar transmission replacements on 2020 Honda Odyssey are reported on the Odyssey Owners Forum. Had this event occurred on a higher speed or congested area a serious accident could have occurred as vehicle could not accelerate and jerked violently initially immediately followed by inability to shift to higher gears.
Mfg Campaign: 11450713
Recall Date: Feb 7, 2022
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact's friend owns a 2020 Honda Odyssey. The contact stated that his friend received a recall notification of NHTSA Campaign Number: 20V438000 (Back Over Prevention) however, the dealer informed her that the parts for the recall repair were not yet available. The contact stated that the rearview camera was foggy while reversing. There were no warning lights illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact that they would follow up with the dealer. The vehicle was not repaired. The approximate failure mileage was 9,000. Parts distribution disconnect.
Corrective Action:
The contact's friend owns a 2020 Honda Odyssey. The contact stated that his friend received a recall notification of NHTSA Campaign Number: 20V438000 (Back Over Prevention) however, the dealer informed her that the parts for the recall repair were not yet available. The contact stated that the rearview camera was foggy while reversing. There were no warning lights illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact that they would follow up with the dealer. The vehicle was not repaired. The approximate failure mileage was 9,000. Parts distribution disconnect.
Additional Notes:
The contact's friend owns a 2020 Honda Odyssey. The contact stated that his friend received a recall notification of NHTSA Campaign Number: 20V438000 (Back Over Prevention) however, the dealer informed her that the parts for the recall repair were not yet available. The contact stated that the rearview camera was foggy while reversing. There were no warning lights illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact that they would follow up with the dealer. The vehicle was not repaired. The approximate failure mileage was 9,000. Parts distribution disconnect.
Mfg Campaign: 11440680
Recall Date: Nov 16, 2021
Honda (american Honda Motor Co.)
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Potential Consequences:
The center infotainment display does not have any visuals anymore. It started with cameras and displays glitching in and out for about 1&1/2 years. The problem wasn’t too bad, but in Aug 2021, the radio started to not work, and then we began hearing 3 tapping noises every 2 seconds while the engine was on. Now the screen is black and has no displays at all. We brought the van in to the dealership and they said parts had to be ordered. The Honda Advisor told me that this was a problem that they are aware of that happens often with this particular model. It’s been 3 months and nothing has been done. When I called back to check on the parts and progress to see when I can get it fixed, the service department changed their narrative and now they know nothing about any issues like that. We cannot use any functions like rear view display, heat or AC controls, and anything else that are displayed on the infotainment screen. We have 4 kids all under age 6, and my fear is that one child may sneak out and walk behind our van while we are backing out. The mirrors can only see so much, but the rear camera can give a better view of anything low and short.
Corrective Action:
The center infotainment display does not have any visuals anymore. It started with cameras and displays glitching in and out for about 1&1/2 years. The problem wasn’t too bad, but in Aug 2021, the radio started to not work, and then we began hearing 3 tapping noises every 2 seconds while the engine was on. Now the screen is black and has no displays at all. We brought the van in to the dealership and they said parts had to be ordered. The Honda Advisor told me that this was a problem that they are aware of that happens often with this particular model. It’s been 3 months and nothing has been done. When I called back to check on the parts and progress to see when I can get it fixed, the service department changed their narrative and now they know nothing about any issues like that. We cannot use any functions like rear view display, heat or AC controls, and anything else that are displayed on the infotainment screen. We have 4 kids all under age 6, and my fear is that one child may sneak out and walk behind our van while we are backing out. The mirrors can only see so much, but the rear camera can give a better view of anything low and short.
Additional Notes:
The center infotainment display does not have any visuals anymore. It started with cameras and displays glitching in and out for about 1&1/2 years. The problem wasn’t too bad, but in Aug 2021, the radio started to not work, and then we began hearing 3 tapping noises every 2 seconds while the engine was on. Now the screen is black and has no displays at all. We brought the van in to the dealership and they said parts had to be ordered. The Honda Advisor told me that this was a problem that they are aware of that happens often with this particular model. It’s been 3 months and nothing has been done. When I called back to check on the parts and progress to see when I can get it fixed, the service department changed their narrative and now they know nothing about any issues like that. We cannot use any functions like rear view display, heat or AC controls, and anything else that are displayed on the infotainment screen. We have 4 kids all under age 6, and my fear is that one child may sneak out and walk behind our van while we are backing out. The mirrors can only see so much, but the rear camera can give a better view of anything low and short.
Mfg Campaign: 11439957
Recall Date: Nov 10, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving at approximately 40 mph with the lane keeping assist feature turned on, I attempted to turn on the cruise control. The cruise turned on, but the center instrument panel did not report that cruise was on, nor the speed at which cruise was set. Using the steering wheel controls to increase the speed or decrease the speed did not update the instrument panel. The speed stayed locked at 4:00pm with the cruise control indicator off. The instrument panel with the speed, etc locked up. Several moments later the entire panel went back and remained black for a short period of time. I had no speedometer nor other critical instruments available on my instrument panel. About 10 seconds later or so, the panel came back on and acted normal. It showed cruise was in fact on and set to 43. I promptly turned off cruise control and left it off
Corrective Action:
While driving at approximately 40 mph with the lane keeping assist feature turned on, I attempted to turn on the cruise control. The cruise turned on, but the center instrument panel did not report that cruise was on, nor the speed at which cruise was set. Using the steering wheel controls to increase the speed or decrease the speed did not update the instrument panel. The speed stayed locked at 4:00pm with the cruise control indicator off. The instrument panel with the speed, etc locked up. Several moments later the entire panel went back and remained black for a short period of time. I had no speedometer nor other critical instruments available on my instrument panel. About 10 seconds later or so, the panel came back on and acted normal. It showed cruise was in fact on and set to 43. I promptly turned off cruise control and left it off
Additional Notes:
While driving at approximately 40 mph with the lane keeping assist feature turned on, I attempted to turn on the cruise control. The cruise turned on, but the center instrument panel did not report that cruise was on, nor the speed at which cruise was set. Using the steering wheel controls to increase the speed or decrease the speed did not update the instrument panel. The speed stayed locked at 4:00pm with the cruise control indicator off. The instrument panel with the speed, etc locked up. Several moments later the entire panel went back and remained black for a short period of time. I had no speedometer nor other critical instruments available on my instrument panel. About 10 seconds later or so, the panel came back on and acted normal. It showed cruise was in fact on and set to 43. I promptly turned off cruise control and left it off
Mfg Campaign: 11436221
Recall Date: Oct 10, 2021
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving at approximately 40 mph with the lane keeping assist feature turned on, I attempted to turn on the cruise control. The cruise turned on, but the center instrument panel did not report that cruise was on, nor the speed at which cruise was set. Using the steering wheel controls to increase the speed or decrease the speed did not update the instrument panel. The speed stayed locked at 4:00pm with the cruise control indicator off. The instrument panel with the speed, etc locked up. Several moments later the entire panel went back and remained black for a short period of time. I had no speedometer nor other critical instruments available on my instrument panel. About 10 seconds later or so, the panel came back on and acted normal. It showed cruise was in fact on and set to 43. I promptly turned off cruise control and left it off
Corrective Action:
While driving at approximately 40 mph with the lane keeping assist feature turned on, I attempted to turn on the cruise control. The cruise turned on, but the center instrument panel did not report that cruise was on, nor the speed at which cruise was set. Using the steering wheel controls to increase the speed or decrease the speed did not update the instrument panel. The speed stayed locked at 4:00pm with the cruise control indicator off. The instrument panel with the speed, etc locked up. Several moments later the entire panel went back and remained black for a short period of time. I had no speedometer nor other critical instruments available on my instrument panel. About 10 seconds later or so, the panel came back on and acted normal. It showed cruise was in fact on and set to 43. I promptly turned off cruise control and left it off
Additional Notes:
While driving at approximately 40 mph with the lane keeping assist feature turned on, I attempted to turn on the cruise control. The cruise turned on, but the center instrument panel did not report that cruise was on, nor the speed at which cruise was set. Using the steering wheel controls to increase the speed or decrease the speed did not update the instrument panel. The speed stayed locked at 4:00pm with the cruise control indicator off. The instrument panel with the speed, etc locked up. Several moments later the entire panel went back and remained black for a short period of time. I had no speedometer nor other critical instruments available on my instrument panel. About 10 seconds later or so, the panel came back on and acted normal. It showed cruise was in fact on and set to 43. I promptly turned off cruise control and left it off
Mfg Campaign: 11436221
Recall Date: Oct 10, 2021
Honda (american Honda Motor Co.)
Defect Description:
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
Potential Consequences:
After stopping at a gas station for a rest break, both the passenger side and driver side rear power sliding doors refused to close after the passengers re-entered the vehicle. The tracks/path for the doors were checked for obstructions and none were found. After multiple repeated attempts at closing (more than ten on each side), the doors were successfully closed. After several additional hours of driving, the same scenario played out at our next fuel stop. The vehicle would have been unsafe to operate had the problem not resolved itself. The doors could not be closed by using the neither the push buttons nor the interior door handle. The dealer service center could not reproduce the problem. The vehicle has not been inspected by anybody besides the dealer service department. They stated that no codes regarding the operation of the doors were stored in the vehicles memory. No warning lamps, messages or other symptoms accompanied this event.
Corrective Action:
After stopping at a gas station for a rest break, both the passenger side and driver side rear power sliding doors refused to close after the passengers re-entered the vehicle. The tracks/path for the doors were checked for obstructions and none were found. After multiple repeated attempts at closing (more than ten on each side), the doors were successfully closed. After several additional hours of driving, the same scenario played out at our next fuel stop. The vehicle would have been unsafe to operate had the problem not resolved itself. The doors could not be closed by using the neither the push buttons nor the interior door handle. The dealer service center could not reproduce the problem. The vehicle has not been inspected by anybody besides the dealer service department. They stated that no codes regarding the operation of the doors were stored in the vehicles memory. No warning lamps, messages or other symptoms accompanied this event.
Additional Notes:
After stopping at a gas station for a rest break, both the passenger side and driver side rear power sliding doors refused to close after the passengers re-entered the vehicle. The tracks/path for the doors were checked for obstructions and none were found. After multiple repeated attempts at closing (more than ten on each side), the doors were successfully closed. After several additional hours of driving, the same scenario played out at our next fuel stop. The vehicle would have been unsafe to operate had the problem not resolved itself. The doors could not be closed by using the neither the push buttons nor the interior door handle. The dealer service center could not reproduce the problem. The vehicle has not been inspected by anybody besides the dealer service department. They stated that no codes regarding the operation of the doors were stored in the vehicles memory. No warning lamps, messages or other symptoms accompanied this event.
Mfg Campaign: 11432372
Recall Date: Sep 9, 2021
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