Complaints & Recalls
Official Safety Recalls - Important!
228 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FE5
Recall Date: Mar 16, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: NDA, QDB, BDC, MDD
Recall Date: Mar 9, 2023
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2018-2021 Braun-modified Honda Odyssey vehicles. The fuel tank assembly installed by Braun may be susceptible to the fuel tank overfilling into the charcoal canister. If the charcoal canister fills with a sufficient amount of fuel, fuel may leak out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N/A
Recall Date: Jan 14, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y7Y
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter the outer door handle cables for the sliding doors. If this occurs, the outer door handle cables may freeze in cold temperatures, preventing the front and rear sliding door latches from securely latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: A88
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
American Honda Motor Co. (Honda) is recalling certain 2019-2020 Odyssey vehicles. Water may get into the rearview camera mounting holes and enter the camera lens and cause a distorted image, or no image at all. Additionally, if the rearview camera view mode is set to top-down view, or switched from that view to another mode in a bright environment, the image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W83
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. The wire harness for the third row seat accessory power outlet may get pinched between the unibody and rear trim panel, possibly damaging the wires and causing an electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T6U
Recall Date: Feb 6, 2020
Consumer Complaints
486 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Infotainment system stopped working while car was on. It just shut off with no warning. I had no backup camera, phone, USB, radio. This drained my battery and caused my van to not start. I was stranded with my children and had to call a tow. Moments prior to the battery dying, the lights on the dash were flashing, my tail lights were on and flashing and would not shut off. Towed to the dealer and battery was charged and everything is working.
Corrective Action:
Infotainment system stopped working while car was on. It just shut off with no warning. I had no backup camera, phone, USB, radio. This drained my battery and caused my van to not start. I was stranded with my children and had to call a tow. Moments prior to the battery dying, the lights on the dash were flashing, my tail lights were on and flashing and would not shut off. Towed to the dealer and battery was charged and everything is working.
Additional Notes:
Infotainment system stopped working while car was on. It just shut off with no warning. I had no backup camera, phone, USB, radio. This drained my battery and caused my van to not start. I was stranded with my children and had to call a tow. Moments prior to the battery dying, the lights on the dash were flashing, my tail lights were on and flashing and would not shut off. Towed to the dealer and battery was charged and everything is working.
Mfg Campaign: 11491011
Recall Date: Oct 26, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Several times the van has failed to restart from an idle stop/start at a red light and in the middle of stopped traffic. Several attempts to restart the van fail (van doesn’t even try to start) normally after a few minutes with the van back in park it will start again. Very dangerous to be frequently left stranded in the middle of the road. Frequently when the van does successfully take off from a idle stop, you can tell it struggles and just barely is able to resume.
Corrective Action:
Several times the van has failed to restart from an idle stop/start at a red light and in the middle of stopped traffic. Several attempts to restart the van fail (van doesn’t even try to start) normally after a few minutes with the van back in park it will start again. Very dangerous to be frequently left stranded in the middle of the road. Frequently when the van does successfully take off from a idle stop, you can tell it struggles and just barely is able to resume.
Additional Notes:
Several times the van has failed to restart from an idle stop/start at a red light and in the middle of stopped traffic. Several attempts to restart the van fail (van doesn’t even try to start) normally after a few minutes with the van back in park it will start again. Very dangerous to be frequently left stranded in the middle of the road. Frequently when the van does successfully take off from a idle stop, you can tell it struggles and just barely is able to resume.
Mfg Campaign: 11488897
Recall Date: Oct 12, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When the automatic start/stop feature turns the car off when the brake is fully depressed the Car will sometimes not restart as designed. Further, it is sometimes accompanied by the forward collision warning light coming on and shutting the car off.
Corrective Action:
When the automatic start/stop feature turns the car off when the brake is fully depressed the Car will sometimes not restart as designed. Further, it is sometimes accompanied by the forward collision warning light coming on and shutting the car off.
Additional Notes:
When the automatic start/stop feature turns the car off when the brake is fully depressed the Car will sometimes not restart as designed. Further, it is sometimes accompanied by the forward collision warning light coming on and shutting the car off.
Mfg Campaign: 11485605
Recall Date: Sep 21, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
When the automatic start/stop feature turns the car off when the brake is fully depressed the Car will sometimes not restart as designed. Further, it is sometimes accompanied by the forward collision warning light coming on and shutting the car off.
Corrective Action:
When the automatic start/stop feature turns the car off when the brake is fully depressed the Car will sometimes not restart as designed. Further, it is sometimes accompanied by the forward collision warning light coming on and shutting the car off.
Additional Notes:
When the automatic start/stop feature turns the car off when the brake is fully depressed the Car will sometimes not restart as designed. Further, it is sometimes accompanied by the forward collision warning light coming on and shutting the car off.
Mfg Campaign: 11485605
Recall Date: Sep 21, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Start stop system malfunctions during auto stop/restart. Van will stall or fully turn off instead of restart when brake released and accelerator pressed. Problem is intermittent and increasing in frequency. This results in unexpected stalls/stops in traffic, putting driver and passengers (as well as other vehicles) at risk. Message displayed is “Collision mitigation system problem” or the van stops itself and tells the driver to “shift to park”. Van may or may not immediately respond to starting push button. Dealership cannot identify problem, but numerous other customers report similar complaints.
Corrective Action:
Start stop system malfunctions during auto stop/restart. Van will stall or fully turn off instead of restart when brake released and accelerator pressed. Problem is intermittent and increasing in frequency. This results in unexpected stalls/stops in traffic, putting driver and passengers (as well as other vehicles) at risk. Message displayed is “Collision mitigation system problem” or the van stops itself and tells the driver to “shift to park”. Van may or may not immediately respond to starting push button. Dealership cannot identify problem, but numerous other customers report similar complaints.
Additional Notes:
Start stop system malfunctions during auto stop/restart. Van will stall or fully turn off instead of restart when brake released and accelerator pressed. Problem is intermittent and increasing in frequency. This results in unexpected stalls/stops in traffic, putting driver and passengers (as well as other vehicles) at risk. Message displayed is “Collision mitigation system problem” or the van stops itself and tells the driver to “shift to park”. Van may or may not immediately respond to starting push button. Dealership cannot identify problem, but numerous other customers report similar complaints.
Mfg Campaign: 11482480
Recall Date: Sep 1, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Honda Odyssey. The contact stated that while driving at 30 MPH, she noticed through her rearview mirror that her vehicle's trunk had caught fire without warning. The contact pulled over and was able to extinguish the fire with her shoe. The contact did not suffer any injuries and a police report was not filed. The vehicle was towed to the dealer where it remained in their possession and had yet to be diagnosed. The manufacturer was notified about the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 24,000.
Corrective Action:
The contact owns a 2020 Honda Odyssey. The contact stated that while driving at 30 MPH, she noticed through her rearview mirror that her vehicle's trunk had caught fire without warning. The contact pulled over and was able to extinguish the fire with her shoe. The contact did not suffer any injuries and a police report was not filed. The vehicle was towed to the dealer where it remained in their possession and had yet to be diagnosed. The manufacturer was notified about the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 24,000.
Additional Notes:
The contact owns a 2020 Honda Odyssey. The contact stated that while driving at 30 MPH, she noticed through her rearview mirror that her vehicle's trunk had caught fire without warning. The contact pulled over and was able to extinguish the fire with her shoe. The contact did not suffer any injuries and a police report was not filed. The vehicle was towed to the dealer where it remained in their possession and had yet to be diagnosed. The manufacturer was notified about the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 24,000.
Mfg Campaign: 11481394
Recall Date: Aug 26, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The signal turned Red, as I was braking, the car engine stuttered and car shut off. Startled, push the park button, and pressed the engine start button but no response, pressed again and it started. This happened 6 months before but didn't report it as I thought it was a once off event. 6 months ago, the car was at a red light, the IDLE was ON and when I accelerated cause the light changed GREEN, the car shut off. Get the feeling its due to the IDLE but wanted to report this matter
Corrective Action:
The signal turned Red, as I was braking, the car engine stuttered and car shut off. Startled, push the park button, and pressed the engine start button but no response, pressed again and it started. This happened 6 months before but didn't report it as I thought it was a once off event. 6 months ago, the car was at a red light, the IDLE was ON and when I accelerated cause the light changed GREEN, the car shut off. Get the feeling its due to the IDLE but wanted to report this matter
Additional Notes:
The signal turned Red, as I was braking, the car engine stuttered and car shut off. Startled, push the park button, and pressed the engine start button but no response, pressed again and it started. This happened 6 months before but didn't report it as I thought it was a once off event. 6 months ago, the car was at a red light, the IDLE was ON and when I accelerated cause the light changed GREEN, the car shut off. Get the feeling its due to the IDLE but wanted to report this matter
Mfg Campaign: 11480980
Recall Date: Aug 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The signal turned Red, as I was braking, the car engine stuttered and car shut off. Startled, push the park button, and pressed the engine start button but no response, pressed again and it started. This happened 6 months before but didn't report it as I thought it was a once off event. 6 months ago, the car was at a red light, the IDLE was ON and when I accelerated cause the light changed GREEN, the car shut off. Get the feeling its due to the IDLE but wanted to report this matter
Corrective Action:
The signal turned Red, as I was braking, the car engine stuttered and car shut off. Startled, push the park button, and pressed the engine start button but no response, pressed again and it started. This happened 6 months before but didn't report it as I thought it was a once off event. 6 months ago, the car was at a red light, the IDLE was ON and when I accelerated cause the light changed GREEN, the car shut off. Get the feeling its due to the IDLE but wanted to report this matter
Additional Notes:
The signal turned Red, as I was braking, the car engine stuttered and car shut off. Startled, push the park button, and pressed the engine start button but no response, pressed again and it started. This happened 6 months before but didn't report it as I thought it was a once off event. 6 months ago, the car was at a red light, the IDLE was ON and when I accelerated cause the light changed GREEN, the car shut off. Get the feeling its due to the IDLE but wanted to report this matter
Mfg Campaign: 11480980
Recall Date: Aug 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The signal turned Red, as I was braking, the car engine stuttered and car shut off. Startled, push the park button, and pressed the engine start button but no response, pressed again and it started. This happened 6 months before but didn't report it as I thought it was a once off event. 6 months ago, the car was at a red light, the IDLE was ON and when I accelerated cause the light changed GREEN, the car shut off. Get the feeling its due to the IDLE but wanted to report this matter
Corrective Action:
The signal turned Red, as I was braking, the car engine stuttered and car shut off. Startled, push the park button, and pressed the engine start button but no response, pressed again and it started. This happened 6 months before but didn't report it as I thought it was a once off event. 6 months ago, the car was at a red light, the IDLE was ON and when I accelerated cause the light changed GREEN, the car shut off. Get the feeling its due to the IDLE but wanted to report this matter
Additional Notes:
The signal turned Red, as I was braking, the car engine stuttered and car shut off. Startled, push the park button, and pressed the engine start button but no response, pressed again and it started. This happened 6 months before but didn't report it as I thought it was a once off event. 6 months ago, the car was at a red light, the IDLE was ON and when I accelerated cause the light changed GREEN, the car shut off. Get the feeling its due to the IDLE but wanted to report this matter
Mfg Campaign: 11480980
Recall Date: Aug 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The “auto engine idle stop” system in my minivan is malfunctioning. This is a safety issue because the engine does not always restart when I take my foot off the brake. I am eventually going to be hit from behind by a driver behind me that assumes my minivan will accelerate from a stop when it is supposed to. Every time the malfunction occurs, the dashboard displays a message “Collision Mitigation System Problem”. However, I have been told by the dealership mechanics that this message is erroneous and that it is displaying because there isn’t a preset error message associated with the auto-engine idle stop malfunction. My minivan was 2 years old when I brought it to the dealership for repair the first time. That was in October-2021 and the dealership is Honda on Grand in Elmhurst, Illinois. I brought the vehicle to them on seven different occasions between October-2021 and now. Even though they were able to reproduce the problem, they say they don’t know how to fix it. So, they made minor repairs each time to different electrical and drive train systems in hopes that the malfunction will cease. After 10 months and 7 attempted repairs, my vehicle is still malfunctioning. The dealership instructed me to contact the corporate level Honda Customer Service Department, which I did on July 8, 2022. I was issued a case number and a customer service representative, Walter, to assist in resolving this problem. After many follow-up phone calls to them, they will not return my call to discuss my vehicle. I recently contacted the Elmhurst, IL dealership and spoke with the service manager, David Abraham, who said he would follow up with Walter. However, I still have not been contacted. I am very concerned for my safety and the safety of my two teenage children who are now driving my vehicle. This will undoubtedly lead to a collision if not repaired.
Corrective Action:
The “auto engine idle stop” system in my minivan is malfunctioning. This is a safety issue because the engine does not always restart when I take my foot off the brake. I am eventually going to be hit from behind by a driver behind me that assumes my minivan will accelerate from a stop when it is supposed to. Every time the malfunction occurs, the dashboard displays a message “Collision Mitigation System Problem”. However, I have been told by the dealership mechanics that this message is erroneous and that it is displaying because there isn’t a preset error message associated with the auto-engine idle stop malfunction. My minivan was 2 years old when I brought it to the dealership for repair the first time. That was in October-2021 and the dealership is Honda on Grand in Elmhurst, Illinois. I brought the vehicle to them on seven different occasions between October-2021 and now. Even though they were able to reproduce the problem, they say they don’t know how to fix it. So, they made minor repairs each time to different electrical and drive train systems in hopes that the malfunction will cease. After 10 months and 7 attempted repairs, my vehicle is still malfunctioning. The dealership instructed me to contact the corporate level Honda Customer Service Department, which I did on July 8, 2022. I was issued a case number and a customer service representative, Walter, to assist in resolving this problem. After many follow-up phone calls to them, they will not return my call to discuss my vehicle. I recently contacted the Elmhurst, IL dealership and spoke with the service manager, David Abraham, who said he would follow up with Walter. However, I still have not been contacted. I am very concerned for my safety and the safety of my two teenage children who are now driving my vehicle. This will undoubtedly lead to a collision if not repaired.
Additional Notes:
The “auto engine idle stop” system in my minivan is malfunctioning. This is a safety issue because the engine does not always restart when I take my foot off the brake. I am eventually going to be hit from behind by a driver behind me that assumes my minivan will accelerate from a stop when it is supposed to. Every time the malfunction occurs, the dashboard displays a message “Collision Mitigation System Problem”. However, I have been told by the dealership mechanics that this message is erroneous and that it is displaying because there isn’t a preset error message associated with the auto-engine idle stop malfunction. My minivan was 2 years old when I brought it to the dealership for repair the first time. That was in October-2021 and the dealership is Honda on Grand in Elmhurst, Illinois. I brought the vehicle to them on seven different occasions between October-2021 and now. Even though they were able to reproduce the problem, they say they don’t know how to fix it. So, they made minor repairs each time to different electrical and drive train systems in hopes that the malfunction will cease. After 10 months and 7 attempted repairs, my vehicle is still malfunctioning. The dealership instructed me to contact the corporate level Honda Customer Service Department, which I did on July 8, 2022. I was issued a case number and a customer service representative, Walter, to assist in resolving this problem. After many follow-up phone calls to them, they will not return my call to discuss my vehicle. I recently contacted the Elmhurst, IL dealership and spoke with the service manager, David Abraham, who said he would follow up with Walter. However, I still have not been contacted. I am very concerned for my safety and the safety of my two teenage children who are now driving my vehicle. This will undoubtedly lead to a collision if not repaired.
Mfg Campaign: 11480126
Recall Date: Aug 19, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The “auto engine idle stop” system in my minivan is malfunctioning. This is a safety issue because the engine does not always restart when I take my foot off the brake. I am eventually going to be hit from behind by a driver behind me that assumes my minivan will accelerate from a stop when it is supposed to. Every time the malfunction occurs, the dashboard displays a message “Collision Mitigation System Problem”. However, I have been told by the dealership mechanics that this message is erroneous and that it is displaying because there isn’t a preset error message associated with the auto-engine idle stop malfunction. My minivan was 2 years old when I brought it to the dealership for repair the first time. That was in October-2021 and the dealership is Honda on Grand in Elmhurst, Illinois. I brought the vehicle to them on seven different occasions between October-2021 and now. Even though they were able to reproduce the problem, they say they don’t know how to fix it. So, they made minor repairs each time to different electrical and drive train systems in hopes that the malfunction will cease. After 10 months and 7 attempted repairs, my vehicle is still malfunctioning. The dealership instructed me to contact the corporate level Honda Customer Service Department, which I did on July 8, 2022. I was issued a case number and a customer service representative, Walter, to assist in resolving this problem. After many follow-up phone calls to them, they will not return my call to discuss my vehicle. I recently contacted the Elmhurst, IL dealership and spoke with the service manager, David Abraham, who said he would follow up with Walter. However, I still have not been contacted. I am very concerned for my safety and the safety of my two teenage children who are now driving my vehicle. This will undoubtedly lead to a collision if not repaired.
Corrective Action:
The “auto engine idle stop” system in my minivan is malfunctioning. This is a safety issue because the engine does not always restart when I take my foot off the brake. I am eventually going to be hit from behind by a driver behind me that assumes my minivan will accelerate from a stop when it is supposed to. Every time the malfunction occurs, the dashboard displays a message “Collision Mitigation System Problem”. However, I have been told by the dealership mechanics that this message is erroneous and that it is displaying because there isn’t a preset error message associated with the auto-engine idle stop malfunction. My minivan was 2 years old when I brought it to the dealership for repair the first time. That was in October-2021 and the dealership is Honda on Grand in Elmhurst, Illinois. I brought the vehicle to them on seven different occasions between October-2021 and now. Even though they were able to reproduce the problem, they say they don’t know how to fix it. So, they made minor repairs each time to different electrical and drive train systems in hopes that the malfunction will cease. After 10 months and 7 attempted repairs, my vehicle is still malfunctioning. The dealership instructed me to contact the corporate level Honda Customer Service Department, which I did on July 8, 2022. I was issued a case number and a customer service representative, Walter, to assist in resolving this problem. After many follow-up phone calls to them, they will not return my call to discuss my vehicle. I recently contacted the Elmhurst, IL dealership and spoke with the service manager, David Abraham, who said he would follow up with Walter. However, I still have not been contacted. I am very concerned for my safety and the safety of my two teenage children who are now driving my vehicle. This will undoubtedly lead to a collision if not repaired.
Additional Notes:
The “auto engine idle stop” system in my minivan is malfunctioning. This is a safety issue because the engine does not always restart when I take my foot off the brake. I am eventually going to be hit from behind by a driver behind me that assumes my minivan will accelerate from a stop when it is supposed to. Every time the malfunction occurs, the dashboard displays a message “Collision Mitigation System Problem”. However, I have been told by the dealership mechanics that this message is erroneous and that it is displaying because there isn’t a preset error message associated with the auto-engine idle stop malfunction. My minivan was 2 years old when I brought it to the dealership for repair the first time. That was in October-2021 and the dealership is Honda on Grand in Elmhurst, Illinois. I brought the vehicle to them on seven different occasions between October-2021 and now. Even though they were able to reproduce the problem, they say they don’t know how to fix it. So, they made minor repairs each time to different electrical and drive train systems in hopes that the malfunction will cease. After 10 months and 7 attempted repairs, my vehicle is still malfunctioning. The dealership instructed me to contact the corporate level Honda Customer Service Department, which I did on July 8, 2022. I was issued a case number and a customer service representative, Walter, to assist in resolving this problem. After many follow-up phone calls to them, they will not return my call to discuss my vehicle. I recently contacted the Elmhurst, IL dealership and spoke with the service manager, David Abraham, who said he would follow up with Walter. However, I still have not been contacted. I am very concerned for my safety and the safety of my two teenage children who are now driving my vehicle. This will undoubtedly lead to a collision if not repaired.
Mfg Campaign: 11480126
Recall Date: Aug 19, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
My 2020 Honda Odyssey the engine stalled while I am driving. It isn’t the first time in part two years. My first complaint to the dealer on 2020, the first time my engine stalled when I was moving to the Parking. The engine stalled and all the lights on on the dashboard with a big bang sound. I restarted the car and my car can drive again. I bought it to the honda dealer at puente hills and they told me stop to use the brake hold system while I am driving. After a few weeks later , I have the Same problem again when I made a right turn. After the turn , my car engine stalled again and I almost got rear end from the car behind me. I needed to restarted my car to drive again. After that I drove to other honda dealer at West Covina to check my car and they was unable to find any problems. They told me to take videos when the happenings again. My car was fine for almost two years. My car engine stalled again while I was driving also with the Big Bang sound and all the light on on the dashboard. But I don’t need to restart my car on this time .because the engine start again after all the lights off from the dashboard . I just need to pass the drive button to move my car. I feel so dangerous. I bought my car honda dealer to check and they told me my throttle have carbon buildup so I paid for them to do it. But I am still feeling unsafe and it’s a unacceptable situation.
Corrective Action:
My 2020 Honda Odyssey the engine stalled while I am driving. It isn’t the first time in part two years. My first complaint to the dealer on 2020, the first time my engine stalled when I was moving to the Parking. The engine stalled and all the lights on on the dashboard with a big bang sound. I restarted the car and my car can drive again. I bought it to the honda dealer at puente hills and they told me stop to use the brake hold system while I am driving. After a few weeks later , I have the Same problem again when I made a right turn. After the turn , my car engine stalled again and I almost got rear end from the car behind me. I needed to restarted my car to drive again. After that I drove to other honda dealer at West Covina to check my car and they was unable to find any problems. They told me to take videos when the happenings again. My car was fine for almost two years. My car engine stalled again while I was driving also with the Big Bang sound and all the light on on the dashboard. But I don’t need to restart my car on this time .because the engine start again after all the lights off from the dashboard . I just need to pass the drive button to move my car. I feel so dangerous. I bought my car honda dealer to check and they told me my throttle have carbon buildup so I paid for them to do it. But I am still feeling unsafe and it’s a unacceptable situation.
Additional Notes:
My 2020 Honda Odyssey the engine stalled while I am driving. It isn’t the first time in part two years. My first complaint to the dealer on 2020, the first time my engine stalled when I was moving to the Parking. The engine stalled and all the lights on on the dashboard with a big bang sound. I restarted the car and my car can drive again. I bought it to the honda dealer at puente hills and they told me stop to use the brake hold system while I am driving. After a few weeks later , I have the Same problem again when I made a right turn. After the turn , my car engine stalled again and I almost got rear end from the car behind me. I needed to restarted my car to drive again. After that I drove to other honda dealer at West Covina to check my car and they was unable to find any problems. They told me to take videos when the happenings again. My car was fine for almost two years. My car engine stalled again while I was driving also with the Big Bang sound and all the light on on the dashboard. But I don’t need to restart my car on this time .because the engine start again after all the lights off from the dashboard . I just need to pass the drive button to move my car. I feel so dangerous. I bought my car honda dealer to check and they told me my throttle have carbon buildup so I paid for them to do it. But I am still feeling unsafe and it’s a unacceptable situation.
Mfg Campaign: 11479608
Recall Date: Aug 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
My 2020 Honda Odyssey the engine stalled while I am driving. It isn’t the first time in part two years. My first complaint to the dealer on 2020, the first time my engine stalled when I was moving to the Parking. The engine stalled and all the lights on on the dashboard with a big bang sound. I restarted the car and my car can drive again. I bought it to the honda dealer at puente hills and they told me stop to use the brake hold system while I am driving. After a few weeks later , I have the Same problem again when I made a right turn. After the turn , my car engine stalled again and I almost got rear end from the car behind me. I needed to restarted my car to drive again. After that I drove to other honda dealer at West Covina to check my car and they was unable to find any problems. They told me to take videos when the happenings again. My car was fine for almost two years. My car engine stalled again while I was driving also with the Big Bang sound and all the light on on the dashboard. But I don’t need to restart my car on this time .because the engine start again after all the lights off from the dashboard . I just need to pass the drive button to move my car. I feel so dangerous. I bought my car honda dealer to check and they told me my throttle have carbon buildup so I paid for them to do it. But I am still feeling unsafe and it’s a unacceptable situation.
Corrective Action:
My 2020 Honda Odyssey the engine stalled while I am driving. It isn’t the first time in part two years. My first complaint to the dealer on 2020, the first time my engine stalled when I was moving to the Parking. The engine stalled and all the lights on on the dashboard with a big bang sound. I restarted the car and my car can drive again. I bought it to the honda dealer at puente hills and they told me stop to use the brake hold system while I am driving. After a few weeks later , I have the Same problem again when I made a right turn. After the turn , my car engine stalled again and I almost got rear end from the car behind me. I needed to restarted my car to drive again. After that I drove to other honda dealer at West Covina to check my car and they was unable to find any problems. They told me to take videos when the happenings again. My car was fine for almost two years. My car engine stalled again while I was driving also with the Big Bang sound and all the light on on the dashboard. But I don’t need to restart my car on this time .because the engine start again after all the lights off from the dashboard . I just need to pass the drive button to move my car. I feel so dangerous. I bought my car honda dealer to check and they told me my throttle have carbon buildup so I paid for them to do it. But I am still feeling unsafe and it’s a unacceptable situation.
Additional Notes:
My 2020 Honda Odyssey the engine stalled while I am driving. It isn’t the first time in part two years. My first complaint to the dealer on 2020, the first time my engine stalled when I was moving to the Parking. The engine stalled and all the lights on on the dashboard with a big bang sound. I restarted the car and my car can drive again. I bought it to the honda dealer at puente hills and they told me stop to use the brake hold system while I am driving. After a few weeks later , I have the Same problem again when I made a right turn. After the turn , my car engine stalled again and I almost got rear end from the car behind me. I needed to restarted my car to drive again. After that I drove to other honda dealer at West Covina to check my car and they was unable to find any problems. They told me to take videos when the happenings again. My car was fine for almost two years. My car engine stalled again while I was driving also with the Big Bang sound and all the light on on the dashboard. But I don’t need to restart my car on this time .because the engine start again after all the lights off from the dashboard . I just need to pass the drive button to move my car. I feel so dangerous. I bought my car honda dealer to check and they told me my throttle have carbon buildup so I paid for them to do it. But I am still feeling unsafe and it’s a unacceptable situation.
Mfg Campaign: 11479608
Recall Date: Aug 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Reverse backup camera works only intermittently. Several YouTube videos report the same complaint over many years. Dealership unable to duplicate even though I present them my own video with infotainment center warning “CAMERA SYSTEM FAILURE”.
Corrective Action:
Reverse backup camera works only intermittently. Several YouTube videos report the same complaint over many years. Dealership unable to duplicate even though I present them my own video with infotainment center warning “CAMERA SYSTEM FAILURE”.
Additional Notes:
Reverse backup camera works only intermittently. Several YouTube videos report the same complaint over many years. Dealership unable to duplicate even though I present them my own video with infotainment center warning “CAMERA SYSTEM FAILURE”.
Mfg Campaign: 11475726
Recall Date: Jul 25, 2022
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2020 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 20V438000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while attempting to shift into reverse(R) in rainy weather, the rearview camera failed to operate as designed. The approximate failure mileage was 14,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 20V438000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while attempting to shift into reverse(R) in rainy weather, the rearview camera failed to operate as designed. The approximate failure mileage was 14,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 20V438000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while attempting to shift into reverse(R) in rainy weather, the rearview camera failed to operate as designed. The approximate failure mileage was 14,000. Parts distribution disconnect.
Mfg Campaign: 11474093
Recall Date: Jul 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM:IGNITION
Potential Consequences:
I became aware of a news article and videos of a documented security problem with Hondas where someone can use a device to unlock any Honda made in last 10 years and also remotely start the vehicle without leaving any trace of the intrusion. This poses many obvious security and safety risks to a Honda vehicle owner. Example, someone could gain access to a locked vehicle and steal contents. Or they could enter and hide in the back and attack someone. Or they could unlock the car and use the built in garage door opener to gain access to a home. Or they could even start a car remotely in a garage and cause a fire or carbon monoxide poisoning to people inside the home if the garage door remained closed. I am seeking help to get Honda to address this issue immediately and provide remedy to owners for this defect. https://gizmodo.com/new-key-fob-hack-can-unlock-and-start-hondas-remotely-1849165737
Corrective Action:
I became aware of a news article and videos of a documented security problem with Hondas where someone can use a device to unlock any Honda made in last 10 years and also remotely start the vehicle without leaving any trace of the intrusion. This poses many obvious security and safety risks to a Honda vehicle owner. Example, someone could gain access to a locked vehicle and steal contents. Or they could enter and hide in the back and attack someone. Or they could unlock the car and use the built in garage door opener to gain access to a home. Or they could even start a car remotely in a garage and cause a fire or carbon monoxide poisoning to people inside the home if the garage door remained closed. I am seeking help to get Honda to address this issue immediately and provide remedy to owners for this defect. https://gizmodo.com/new-key-fob-hack-can-unlock-and-start-hondas-remotely-1849165737
Additional Notes:
I became aware of a news article and videos of a documented security problem with Hondas where someone can use a device to unlock any Honda made in last 10 years and also remotely start the vehicle without leaving any trace of the intrusion. This poses many obvious security and safety risks to a Honda vehicle owner. Example, someone could gain access to a locked vehicle and steal contents. Or they could enter and hide in the back and attack someone. Or they could unlock the car and use the built in garage door opener to gain access to a home. Or they could even start a car remotely in a garage and cause a fire or carbon monoxide poisoning to people inside the home if the garage door remained closed. I am seeking help to get Honda to address this issue immediately and provide remedy to owners for this defect. https://gizmodo.com/new-key-fob-hack-can-unlock-and-start-hondas-remotely-1849165737
Mfg Campaign: 11473553
Recall Date: Jul 12, 2022
Honda (american Honda Motor Co.)
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Potential Consequences:
I became aware of a news article and videos of a documented security problem with Hondas where someone can use a device to unlock any Honda made in last 10 years and also remotely start the vehicle without leaving any trace of the intrusion. This poses many obvious security and safety risks to a Honda vehicle owner. Example, someone could gain access to a locked vehicle and steal contents. Or they could enter and hide in the back and attack someone. Or they could unlock the car and use the built in garage door opener to gain access to a home. Or they could even start a car remotely in a garage and cause a fire or carbon monoxide poisoning to people inside the home if the garage door remained closed. I am seeking help to get Honda to address this issue immediately and provide remedy to owners for this defect. https://gizmodo.com/new-key-fob-hack-can-unlock-and-start-hondas-remotely-1849165737
Corrective Action:
I became aware of a news article and videos of a documented security problem with Hondas where someone can use a device to unlock any Honda made in last 10 years and also remotely start the vehicle without leaving any trace of the intrusion. This poses many obvious security and safety risks to a Honda vehicle owner. Example, someone could gain access to a locked vehicle and steal contents. Or they could enter and hide in the back and attack someone. Or they could unlock the car and use the built in garage door opener to gain access to a home. Or they could even start a car remotely in a garage and cause a fire or carbon monoxide poisoning to people inside the home if the garage door remained closed. I am seeking help to get Honda to address this issue immediately and provide remedy to owners for this defect. https://gizmodo.com/new-key-fob-hack-can-unlock-and-start-hondas-remotely-1849165737
Additional Notes:
I became aware of a news article and videos of a documented security problem with Hondas where someone can use a device to unlock any Honda made in last 10 years and also remotely start the vehicle without leaving any trace of the intrusion. This poses many obvious security and safety risks to a Honda vehicle owner. Example, someone could gain access to a locked vehicle and steal contents. Or they could enter and hide in the back and attack someone. Or they could unlock the car and use the built in garage door opener to gain access to a home. Or they could even start a car remotely in a garage and cause a fire or carbon monoxide poisoning to people inside the home if the garage door remained closed. I am seeking help to get Honda to address this issue immediately and provide remedy to owners for this defect. https://gizmodo.com/new-key-fob-hack-can-unlock-and-start-hondas-remotely-1849165737
Mfg Campaign: 11473553
Recall Date: Jul 12, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The auto idle stop automatically turns on when the van engine is started. I was stopped at a stop sign while trying to cross a dual lane highway (55 mph speed limit). Was not aware that the auto idle stop had shut off the engine. When I had an opportunity to cross the highway I let of the brake and pressed the accelerator and the engine was attempting to start and felt like we were going to be struck by cross traffic before the engine started and we were able to cross. I am aware that this feature can be turned off. But it has to be turned off each time the vehicle is started. Needs to be a way to permanently disable this feature.
Corrective Action:
The auto idle stop automatically turns on when the van engine is started. I was stopped at a stop sign while trying to cross a dual lane highway (55 mph speed limit). Was not aware that the auto idle stop had shut off the engine. When I had an opportunity to cross the highway I let of the brake and pressed the accelerator and the engine was attempting to start and felt like we were going to be struck by cross traffic before the engine started and we were able to cross. I am aware that this feature can be turned off. But it has to be turned off each time the vehicle is started. Needs to be a way to permanently disable this feature.
Additional Notes:
The auto idle stop automatically turns on when the van engine is started. I was stopped at a stop sign while trying to cross a dual lane highway (55 mph speed limit). Was not aware that the auto idle stop had shut off the engine. When I had an opportunity to cross the highway I let of the brake and pressed the accelerator and the engine was attempting to start and felt like we were going to be struck by cross traffic before the engine started and we were able to cross. I am aware that this feature can be turned off. But it has to be turned off each time the vehicle is started. Needs to be a way to permanently disable this feature.
Mfg Campaign: 11468886
Recall Date: Jun 12, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Honda Idle Stop feature is the issue. My wife drives this car and on at least 20 occasions, the car shut off when she was stopped at a stop light when Idle Stop was enabled. The car shuts off when she tried to accelerate once the traffic light turns green. The car then has to be restarted. This is a safety issue because cars behind us could easily rear-end our vehicle since the stop light has turned green and cars are moving. Honda claims that they cannot replicate the issue but it is clearly a large issue with the Idle Stop feature. It seems as if the vehicle does not have enough power to get the engine back to normal mode and therefore it shuts off. Most of the time that air conditioning is running so perhaps the extra load from that contributes. Regardless, this is something that needs to be fixed quickly.
Corrective Action:
The Honda Idle Stop feature is the issue. My wife drives this car and on at least 20 occasions, the car shut off when she was stopped at a stop light when Idle Stop was enabled. The car shuts off when she tried to accelerate once the traffic light turns green. The car then has to be restarted. This is a safety issue because cars behind us could easily rear-end our vehicle since the stop light has turned green and cars are moving. Honda claims that they cannot replicate the issue but it is clearly a large issue with the Idle Stop feature. It seems as if the vehicle does not have enough power to get the engine back to normal mode and therefore it shuts off. Most of the time that air conditioning is running so perhaps the extra load from that contributes. Regardless, this is something that needs to be fixed quickly.
Additional Notes:
The Honda Idle Stop feature is the issue. My wife drives this car and on at least 20 occasions, the car shut off when she was stopped at a stop light when Idle Stop was enabled. The car shuts off when she tried to accelerate once the traffic light turns green. The car then has to be restarted. This is a safety issue because cars behind us could easily rear-end our vehicle since the stop light has turned green and cars are moving. Honda claims that they cannot replicate the issue but it is clearly a large issue with the Idle Stop feature. It seems as if the vehicle does not have enough power to get the engine back to normal mode and therefore it shuts off. Most of the time that air conditioning is running so perhaps the extra load from that contributes. Regardless, this is something that needs to be fixed quickly.
Mfg Campaign: 11468251
Recall Date: Jun 8, 2022
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While driving on a surface street at approximately 35 MPH on a 100+ degree afternoon, the glass moonroof suddenly exploded. I did not observe any object striking the car or the roof. The shade was closed, so glass did not enter the cabin. However, driving the car above 30mph became impossible due to air impinging on the shade and making it more likely that the shade would open and glass would fall onto me.
Corrective Action:
While driving on a surface street at approximately 35 MPH on a 100+ degree afternoon, the glass moonroof suddenly exploded. I did not observe any object striking the car or the roof. The shade was closed, so glass did not enter the cabin. However, driving the car above 30mph became impossible due to air impinging on the shade and making it more likely that the shade would open and glass would fall onto me.
Additional Notes:
While driving on a surface street at approximately 35 MPH on a 100+ degree afternoon, the glass moonroof suddenly exploded. I did not observe any object striking the car or the roof. The shade was closed, so glass did not enter the cabin. However, driving the car above 30mph became impossible due to air impinging on the shade and making it more likely that the shade would open and glass would fall onto me.
Mfg Campaign: 11466081
Recall Date: May 25, 2022
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