Complaints & Recalls
Official Safety Recalls - Important!
141 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: NDA, QDB, BDC, MDD
Recall Date: Mar 9, 2023
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2018-2021 Braun-modified Honda Odyssey vehicles. The fuel tank assembly installed by Braun may be susceptible to the fuel tank overfilling into the charcoal canister. If the charcoal canister fills with a sufficient amount of fuel, fuel may leak out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N/A
Recall Date: Jan 14, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter the outer door handle cables for the sliding doors. If this occurs, the outer door handle cables may freeze in cold temperatures, preventing the front and rear sliding door latches from securely latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: A88
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. The wire harness for the third row seat accessory power outlet may get pinched between the unibody and rear trim panel, possibly damaging the wires and causing an electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T6U
Recall Date: Feb 6, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Odyssey vehicles. Loose battery terminal connections or a degraded battery may cause the Transmission Control Unit (TCU) to unexpectedly reboot. Upon rebooting, the TCU may shift the transmission to the "Park" position, possibly damaging the parking rod.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Z4J, Y4K
Recall Date: Apr 12, 2019
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2018-2019 Honda Odyessy vehicles modified to be equipped with an in-floor wheelchair ramp conversion. The rear wheel speed sensor harnesses may have been routed to the incorrect rear wheels, resulting in the possibility that the anti-lock brake system will not recognize each rear wheel speed properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake System" and 404, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 20, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2018 and 2019 Honda Odyssey vehicles. The latch assemblies for the power sliding doors may stick and not properly latch to the door strikers.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Z33, O36
Recall Date: Nov 9, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: C31, L30
Recall Date: Nov 1, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Odyssey vehicles. The seat belt tongue for the third row center seating position may not be compatible with the latch, preventing the seat belt from latching securely. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KF7
Recall Date: Jun 23, 2017
Consumer Complaints
1.2K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE TRAVELING ON CITY STREETS FOR 2 HOURS AND 1 HOUR HIGH WAY DRIVING, DURING THE MIDDLE PART OF THE DAY FOR TWO DAYS STRAIGHT 6/21/18 AND 6/22/18, THE INSIDE CABIN OF THE VAN FILLED WITH A VERY STRONG SMELL OF GASEOUS FUMES. THE OVERWHELMING FUMES LASTED FOR APPROXIMATELY 3 HOURS ON BOTH DAYS. ALSO LEAVING FUMES IN THE CAR OVERNIGHT WHICH WERE DETECTED AS WE ENTERED THE CAR THE NEXT DAY AROUND 9:30 A.M. I TOOK THE CAR TO HONDA AUTO NATION IN LAS VEGAS AT 10:45 AM. ON 6/23/18. AFTER TWO HOURS THEY NOTIFIED ME THAT THERE WERE NO PROBLEMS WITH THE CAR. I WAS ADAMANT IN REFUSING TO BELIEVE THAT THERE WAS NOT A PROBLEM AND THAT MY FAMILIES LIFE WAS NOT IN DANGER. I WAS TAKEN TO TWO OF THE DEALERSHIP'S MANAGERS AND WAS TOLD BY THEM THAT THIS IS NORMAL FOR THE INSIDE OF THE CAR TO FILL UP WITH FUMES ON HOT DAYS AND THAT I WOULD JUST HAVE TO DEAL WITH IT SINCE THE CAR FILTERS THE FUMES TO THE FRONT ENGINE AND THEN INTO THE VEHICLES CABIN. THEY TOLD ME THAT IT WAS A GOVERNMENT REGULATION THAT FUMES NOT BE TRANSMITTED TO THE ENVIRONMENT BUT RATHER TO THE INSIDE OF THE CAR, BUT FIRST THROUGH FILTERS. I HAVE NEVER EXPERIENCED THIS BEFORE IN MY 30 YEARS OF DRIVING NEW VEHICLES. I HAVE JUST RECENTLY VIEWED INFORMATION OVER THE INTERNET THAT THERE IS A HONDA CRV LAWSUIT FOR THEIR 2015-2017 VEHICLES PERTAINING SPECIFICALLY TO GASEOUS FUMES FROM GASOLINE. I AM TERRIFIED TO USE THIS VEHICLE. NOT ONLY DID WE HAVE TO ENDURE THE FUMES FOR HOURS, BUT I AM WORRIED THAT OUR SAFETY IS AT STAKE DUE TO AN EXPLOSION AND OR ASPHYXIATION.
Corrective Action:
WHILE TRAVELING ON CITY STREETS FOR 2 HOURS AND 1 HOUR HIGH WAY DRIVING, DURING THE MIDDLE PART OF THE DAY FOR TWO DAYS STRAIGHT 6/21/18 AND 6/22/18, THE INSIDE CABIN OF THE VAN FILLED WITH A VERY STRONG SMELL OF GASEOUS FUMES. THE OVERWHELMING FUMES LASTED FOR APPROXIMATELY 3 HOURS ON BOTH DAYS. ALSO LEAVING FUMES IN THE CAR OVERNIGHT WHICH WERE DETECTED AS WE ENTERED THE CAR THE NEXT DAY AROUND 9:30 A.M. I TOOK THE CAR TO HONDA AUTO NATION IN LAS VEGAS AT 10:45 AM. ON 6/23/18. AFTER TWO HOURS THEY NOTIFIED ME THAT THERE WERE NO PROBLEMS WITH THE CAR. I WAS ADAMANT IN REFUSING TO BELIEVE THAT THERE WAS NOT A PROBLEM AND THAT MY FAMILIES LIFE WAS NOT IN DANGER. I WAS TAKEN TO TWO OF THE DEALERSHIP'S MANAGERS AND WAS TOLD BY THEM THAT THIS IS NORMAL FOR THE INSIDE OF THE CAR TO FILL UP WITH FUMES ON HOT DAYS AND THAT I WOULD JUST HAVE TO DEAL WITH IT SINCE THE CAR FILTERS THE FUMES TO THE FRONT ENGINE AND THEN INTO THE VEHICLES CABIN. THEY TOLD ME THAT IT WAS A GOVERNMENT REGULATION THAT FUMES NOT BE TRANSMITTED TO THE ENVIRONMENT BUT RATHER TO THE INSIDE OF THE CAR, BUT FIRST THROUGH FILTERS. I HAVE NEVER EXPERIENCED THIS BEFORE IN MY 30 YEARS OF DRIVING NEW VEHICLES. I HAVE JUST RECENTLY VIEWED INFORMATION OVER THE INTERNET THAT THERE IS A HONDA CRV LAWSUIT FOR THEIR 2015-2017 VEHICLES PERTAINING SPECIFICALLY TO GASEOUS FUMES FROM GASOLINE. I AM TERRIFIED TO USE THIS VEHICLE. NOT ONLY DID WE HAVE TO ENDURE THE FUMES FOR HOURS, BUT I AM WORRIED THAT OUR SAFETY IS AT STAKE DUE TO AN EXPLOSION AND OR ASPHYXIATION.
Additional Notes:
WHILE TRAVELING ON CITY STREETS FOR 2 HOURS AND 1 HOUR HIGH WAY DRIVING, DURING THE MIDDLE PART OF THE DAY FOR TWO DAYS STRAIGHT 6/21/18 AND 6/22/18, THE INSIDE CABIN OF THE VAN FILLED WITH A VERY STRONG SMELL OF GASEOUS FUMES. THE OVERWHELMING FUMES LASTED FOR APPROXIMATELY 3 HOURS ON BOTH DAYS. ALSO LEAVING FUMES IN THE CAR OVERNIGHT WHICH WERE DETECTED AS WE ENTERED THE CAR THE NEXT DAY AROUND 9:30 A.M. I TOOK THE CAR TO HONDA AUTO NATION IN LAS VEGAS AT 10:45 AM. ON 6/23/18. AFTER TWO HOURS THEY NOTIFIED ME THAT THERE WERE NO PROBLEMS WITH THE CAR. I WAS ADAMANT IN REFUSING TO BELIEVE THAT THERE WAS NOT A PROBLEM AND THAT MY FAMILIES LIFE WAS NOT IN DANGER. I WAS TAKEN TO TWO OF THE DEALERSHIP'S MANAGERS AND WAS TOLD BY THEM THAT THIS IS NORMAL FOR THE INSIDE OF THE CAR TO FILL UP WITH FUMES ON HOT DAYS AND THAT I WOULD JUST HAVE TO DEAL WITH IT SINCE THE CAR FILTERS THE FUMES TO THE FRONT ENGINE AND THEN INTO THE VEHICLES CABIN. THEY TOLD ME THAT IT WAS A GOVERNMENT REGULATION THAT FUMES NOT BE TRANSMITTED TO THE ENVIRONMENT BUT RATHER TO THE INSIDE OF THE CAR, BUT FIRST THROUGH FILTERS. I HAVE NEVER EXPERIENCED THIS BEFORE IN MY 30 YEARS OF DRIVING NEW VEHICLES. I HAVE JUST RECENTLY VIEWED INFORMATION OVER THE INTERNET THAT THERE IS A HONDA CRV LAWSUIT FOR THEIR 2015-2017 VEHICLES PERTAINING SPECIFICALLY TO GASEOUS FUMES FROM GASOLINE. I AM TERRIFIED TO USE THIS VEHICLE. NOT ONLY DID WE HAVE TO ENDURE THE FUMES FOR HOURS, BUT I AM WORRIED THAT OUR SAFETY IS AT STAKE DUE TO AN EXPLOSION AND OR ASPHYXIATION.
Mfg Campaign: 11104066
Recall Date: Jun 26, 2018
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PUSH BUTTON SHIFTING FROM REVERSE TO DRIVE IS PROBLEMATIC. IF THE DRIVE BUTTON IS NOT PRESSED FIRMLY ENOUGH THE VEHICLE REMAINS IN REVERSE, BUT THE DRIVER THINKS THAT THE VEHICLE IS IN DRIVE. IF THERE IS A PERSON BEHIND THE VEHICLE AND THE OPERATOR PRESSES THE THROTTLE THEN A POSSIBLY DEADLY ACCIDENT CAN OCCUR. WHEN SHIFTING FROM DRIVE TO REVERSE THERE IS AN AUDIO NOTIFICATION (A CHIME SOUND) THAT THE VEHICLE IS IN REVERSE. THE IS NO SIMILAR NOTIFICATION WHEN SHIFTING FROM REVERSE TO DRIVE. THIS IS A POTENTIALLY LIFE THREATENING FLAW.
Corrective Action:
PUSH BUTTON SHIFTING FROM REVERSE TO DRIVE IS PROBLEMATIC. IF THE DRIVE BUTTON IS NOT PRESSED FIRMLY ENOUGH THE VEHICLE REMAINS IN REVERSE, BUT THE DRIVER THINKS THAT THE VEHICLE IS IN DRIVE. IF THERE IS A PERSON BEHIND THE VEHICLE AND THE OPERATOR PRESSES THE THROTTLE THEN A POSSIBLY DEADLY ACCIDENT CAN OCCUR. WHEN SHIFTING FROM DRIVE TO REVERSE THERE IS AN AUDIO NOTIFICATION (A CHIME SOUND) THAT THE VEHICLE IS IN REVERSE. THE IS NO SIMILAR NOTIFICATION WHEN SHIFTING FROM REVERSE TO DRIVE. THIS IS A POTENTIALLY LIFE THREATENING FLAW.
Additional Notes:
PUSH BUTTON SHIFTING FROM REVERSE TO DRIVE IS PROBLEMATIC. IF THE DRIVE BUTTON IS NOT PRESSED FIRMLY ENOUGH THE VEHICLE REMAINS IN REVERSE, BUT THE DRIVER THINKS THAT THE VEHICLE IS IN DRIVE. IF THERE IS A PERSON BEHIND THE VEHICLE AND THE OPERATOR PRESSES THE THROTTLE THEN A POSSIBLY DEADLY ACCIDENT CAN OCCUR. WHEN SHIFTING FROM DRIVE TO REVERSE THERE IS AN AUDIO NOTIFICATION (A CHIME SOUND) THAT THE VEHICLE IS IN REVERSE. THE IS NO SIMILAR NOTIFICATION WHEN SHIFTING FROM REVERSE TO DRIVE. THIS IS A POTENTIALLY LIFE THREATENING FLAW.
Mfg Campaign: 11104136
Recall Date: Jun 26, 2018
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
CUSTOMER STATES INTERMITTENTLY RIGHT SIDE SLIDING DOOR DOES NOT CLOSE PROPERLY, SLIDING DOOR AJAR LIGHT COMES ON WHILE DRIVING, RIGHT SIDE SLIDING DOOR WILL NOT CLOSE USING AUTOMATICALLY, HAVING TO MANUALLY/FORCEFULLY PUSH DOOR CLOSE, HAS HAPPENED TWICE DEALER SHIP DID NOT DO ANYTHING AS THEY ARE NOT ABLE TO DUPLICATE THE ISSUE. THIS IS SAFETY CONCERN AS IT IS HAPPENING WHILE CAR IS IN MOTION AND THE DOOR IS OPENING. WITH KIDS ON BOARD IT IS ALWAYS RISKY. I STOPPED LETTING THEM SIT ON THAT SIDE.
Corrective Action:
CUSTOMER STATES INTERMITTENTLY RIGHT SIDE SLIDING DOOR DOES NOT CLOSE PROPERLY, SLIDING DOOR AJAR LIGHT COMES ON WHILE DRIVING, RIGHT SIDE SLIDING DOOR WILL NOT CLOSE USING AUTOMATICALLY, HAVING TO MANUALLY/FORCEFULLY PUSH DOOR CLOSE, HAS HAPPENED TWICE DEALER SHIP DID NOT DO ANYTHING AS THEY ARE NOT ABLE TO DUPLICATE THE ISSUE. THIS IS SAFETY CONCERN AS IT IS HAPPENING WHILE CAR IS IN MOTION AND THE DOOR IS OPENING. WITH KIDS ON BOARD IT IS ALWAYS RISKY. I STOPPED LETTING THEM SIT ON THAT SIDE.
Additional Notes:
CUSTOMER STATES INTERMITTENTLY RIGHT SIDE SLIDING DOOR DOES NOT CLOSE PROPERLY, SLIDING DOOR AJAR LIGHT COMES ON WHILE DRIVING, RIGHT SIDE SLIDING DOOR WILL NOT CLOSE USING AUTOMATICALLY, HAVING TO MANUALLY/FORCEFULLY PUSH DOOR CLOSE, HAS HAPPENED TWICE DEALER SHIP DID NOT DO ANYTHING AS THEY ARE NOT ABLE TO DUPLICATE THE ISSUE. THIS IS SAFETY CONCERN AS IT IS HAPPENING WHILE CAR IS IN MOTION AND THE DOOR IS OPENING. WITH KIDS ON BOARD IT IS ALWAYS RISKY. I STOPPED LETTING THEM SIT ON THAT SIDE.
Mfg Campaign: 11102798
Recall Date: Jun 20, 2018
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CUSTOMER STATES INTERMITTENTLY RIGHT SIDE SLIDING DOOR DOES NOT CLOSE PROPERLY, SLIDING DOOR AJAR LIGHT COMES ON WHILE DRIVING, RIGHT SIDE SLIDING DOOR WILL NOT CLOSE USING AUTOMATICALLY, HAVING TO MANUALLY/FORCEFULLY PUSH DOOR CLOSE, HAS HAPPENED TWICE DEALER SHIP DID NOT DO ANYTHING AS THEY ARE NOT ABLE TO DUPLICATE THE ISSUE. THIS IS SAFETY CONCERN AS IT IS HAPPENING WHILE CAR IS IN MOTION AND THE DOOR IS OPENING. WITH KIDS ON BOARD IT IS ALWAYS RISKY. I STOPPED LETTING THEM SIT ON THAT SIDE.
Corrective Action:
CUSTOMER STATES INTERMITTENTLY RIGHT SIDE SLIDING DOOR DOES NOT CLOSE PROPERLY, SLIDING DOOR AJAR LIGHT COMES ON WHILE DRIVING, RIGHT SIDE SLIDING DOOR WILL NOT CLOSE USING AUTOMATICALLY, HAVING TO MANUALLY/FORCEFULLY PUSH DOOR CLOSE, HAS HAPPENED TWICE DEALER SHIP DID NOT DO ANYTHING AS THEY ARE NOT ABLE TO DUPLICATE THE ISSUE. THIS IS SAFETY CONCERN AS IT IS HAPPENING WHILE CAR IS IN MOTION AND THE DOOR IS OPENING. WITH KIDS ON BOARD IT IS ALWAYS RISKY. I STOPPED LETTING THEM SIT ON THAT SIDE.
Additional Notes:
CUSTOMER STATES INTERMITTENTLY RIGHT SIDE SLIDING DOOR DOES NOT CLOSE PROPERLY, SLIDING DOOR AJAR LIGHT COMES ON WHILE DRIVING, RIGHT SIDE SLIDING DOOR WILL NOT CLOSE USING AUTOMATICALLY, HAVING TO MANUALLY/FORCEFULLY PUSH DOOR CLOSE, HAS HAPPENED TWICE DEALER SHIP DID NOT DO ANYTHING AS THEY ARE NOT ABLE TO DUPLICATE THE ISSUE. THIS IS SAFETY CONCERN AS IT IS HAPPENING WHILE CAR IS IN MOTION AND THE DOOR IS OPENING. WITH KIDS ON BOARD IT IS ALWAYS RISKY. I STOPPED LETTING THEM SIT ON THAT SIDE.
Mfg Campaign: 11102798
Recall Date: Jun 20, 2018
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WITHIN MONTHS OF OWNING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE BRAKE SYSTEM. THE DEALER (ATLANTIC HONDA, 1375 SUNRISE HWY, BAY SHORE, NY 11706, (631) 665-0005) TEST DROVE THE VEHICLE AND HEARD THE NOISE, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *JS
Corrective Action:
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WITHIN MONTHS OF OWNING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE BRAKE SYSTEM. THE DEALER (ATLANTIC HONDA, 1375 SUNRISE HWY, BAY SHORE, NY 11706, (631) 665-0005) TEST DROVE THE VEHICLE AND HEARD THE NOISE, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *JS
Additional Notes:
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WITHIN MONTHS OF OWNING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE BRAKE SYSTEM. THE DEALER (ATLANTIC HONDA, 1375 SUNRISE HWY, BAY SHORE, NY 11706, (631) 665-0005) TEST DROVE THE VEHICLE AND HEARD THE NOISE, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *JS
Mfg Campaign: 11102596
Recall Date: Jun 19, 2018
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON JUNE 3RD MY 4 YR OLD DAUGHTER WAS SECURELY RESTRAINED IN HER BRITAX CLIGHTIGHT 5 POINT HARNESS IN THE SEAT BEHIND THE DRIVER IN THE MIDDLE ROW. WE WERE PARKED IN A PARKING LOT AFTER A GROCERY TRIP AND I WAS GETTING READY TO RETURN HOME AFTER SHOPPING. I PUT HER IN THE CAR AND CLOSED THE DOOR OF THE VAN. SHE TRIED STOPPING THE DOOR WITH HER FOOT BUT HER FOOT DIDN'T REACH THE PRESSURE SENSOR ON THE OUTSIDE OF THE DOOR (THE THIN BLACK TUBING ON THE OUTSIDE OF THE VEHICLE) SO THE DOOR CLOSED ON HER FOOT CAUSING BRUISING.I TALKED TO 3 HONDA DEALERS AND I HAVE A COMPLAINT FILED WITH HONDA. WHEN HONDA RETURNED MY CALL I WAS INSTRUCTED THAT HIS JOB WAS TO INFORM ME THAT THE VEHICLE HAS LIMITATIONS AND THAT THE LAST THREE INCHES OF THE DOOR IS THE "POINT OF NO RETURN" WHERE THE DOOR NEEDS MOMENTUM TO LOCK. THE LAST EXPERIENCE WAS AT THE HONDA STORE WHERE A SALESMAN SHOWED ME THE 2019 HONDA. I DESCRIBED THE INCIDENT TO HIM AND ASKED HIM TO TRY STOPPING THE DOOR FROM THE INSIDE WITHOUT TOUCHING THE SENSOR ON THE OUTSIDE. HE FIRST TOUCHED THE OUTSIDE SENSOR. I HAD HIM RETRY STOPPING THE DOOR ONLY APPLYING PRESSURE TO THE INSIDE OF THE DOOR WHERE MY DAUGHTERS FOOT WAS. HE SAID THE "POINT OF NO RETURN" ARGUMENT FROM HONDA OVER THE PHONE WASN'T TRUE BECAUSE THE PRESSURE SENSOR STOPPED THE DOOR WHEN HE TOUCHED IT AN INCH FROM THE DOOR. HE TOLD ME HE THOUGHT IT WAS ODD BECAUSE THE TAILGATE RETRACTS WHEN TOUCHED. HE TOLD ME HE WAS GOING TO FIND OUT WHO I SHOULD CONTACT BUT NEVER GOT BACK TO ME. NO ONE CAN TELL ME HOW MUCH PRESSURE WAS APPLIED TO MY DAUGHTERS FOOT THAT CAUSED THE SERVE BRUISING.
Corrective Action:
ON JUNE 3RD MY 4 YR OLD DAUGHTER WAS SECURELY RESTRAINED IN HER BRITAX CLIGHTIGHT 5 POINT HARNESS IN THE SEAT BEHIND THE DRIVER IN THE MIDDLE ROW. WE WERE PARKED IN A PARKING LOT AFTER A GROCERY TRIP AND I WAS GETTING READY TO RETURN HOME AFTER SHOPPING. I PUT HER IN THE CAR AND CLOSED THE DOOR OF THE VAN. SHE TRIED STOPPING THE DOOR WITH HER FOOT BUT HER FOOT DIDN'T REACH THE PRESSURE SENSOR ON THE OUTSIDE OF THE DOOR (THE THIN BLACK TUBING ON THE OUTSIDE OF THE VEHICLE) SO THE DOOR CLOSED ON HER FOOT CAUSING BRUISING.I TALKED TO 3 HONDA DEALERS AND I HAVE A COMPLAINT FILED WITH HONDA. WHEN HONDA RETURNED MY CALL I WAS INSTRUCTED THAT HIS JOB WAS TO INFORM ME THAT THE VEHICLE HAS LIMITATIONS AND THAT THE LAST THREE INCHES OF THE DOOR IS THE "POINT OF NO RETURN" WHERE THE DOOR NEEDS MOMENTUM TO LOCK. THE LAST EXPERIENCE WAS AT THE HONDA STORE WHERE A SALESMAN SHOWED ME THE 2019 HONDA. I DESCRIBED THE INCIDENT TO HIM AND ASKED HIM TO TRY STOPPING THE DOOR FROM THE INSIDE WITHOUT TOUCHING THE SENSOR ON THE OUTSIDE. HE FIRST TOUCHED THE OUTSIDE SENSOR. I HAD HIM RETRY STOPPING THE DOOR ONLY APPLYING PRESSURE TO THE INSIDE OF THE DOOR WHERE MY DAUGHTERS FOOT WAS. HE SAID THE "POINT OF NO RETURN" ARGUMENT FROM HONDA OVER THE PHONE WASN'T TRUE BECAUSE THE PRESSURE SENSOR STOPPED THE DOOR WHEN HE TOUCHED IT AN INCH FROM THE DOOR. HE TOLD ME HE THOUGHT IT WAS ODD BECAUSE THE TAILGATE RETRACTS WHEN TOUCHED. HE TOLD ME HE WAS GOING TO FIND OUT WHO I SHOULD CONTACT BUT NEVER GOT BACK TO ME. NO ONE CAN TELL ME HOW MUCH PRESSURE WAS APPLIED TO MY DAUGHTERS FOOT THAT CAUSED THE SERVE BRUISING.
Additional Notes:
ON JUNE 3RD MY 4 YR OLD DAUGHTER WAS SECURELY RESTRAINED IN HER BRITAX CLIGHTIGHT 5 POINT HARNESS IN THE SEAT BEHIND THE DRIVER IN THE MIDDLE ROW. WE WERE PARKED IN A PARKING LOT AFTER A GROCERY TRIP AND I WAS GETTING READY TO RETURN HOME AFTER SHOPPING. I PUT HER IN THE CAR AND CLOSED THE DOOR OF THE VAN. SHE TRIED STOPPING THE DOOR WITH HER FOOT BUT HER FOOT DIDN'T REACH THE PRESSURE SENSOR ON THE OUTSIDE OF THE DOOR (THE THIN BLACK TUBING ON THE OUTSIDE OF THE VEHICLE) SO THE DOOR CLOSED ON HER FOOT CAUSING BRUISING.I TALKED TO 3 HONDA DEALERS AND I HAVE A COMPLAINT FILED WITH HONDA. WHEN HONDA RETURNED MY CALL I WAS INSTRUCTED THAT HIS JOB WAS TO INFORM ME THAT THE VEHICLE HAS LIMITATIONS AND THAT THE LAST THREE INCHES OF THE DOOR IS THE "POINT OF NO RETURN" WHERE THE DOOR NEEDS MOMENTUM TO LOCK. THE LAST EXPERIENCE WAS AT THE HONDA STORE WHERE A SALESMAN SHOWED ME THE 2019 HONDA. I DESCRIBED THE INCIDENT TO HIM AND ASKED HIM TO TRY STOPPING THE DOOR FROM THE INSIDE WITHOUT TOUCHING THE SENSOR ON THE OUTSIDE. HE FIRST TOUCHED THE OUTSIDE SENSOR. I HAD HIM RETRY STOPPING THE DOOR ONLY APPLYING PRESSURE TO THE INSIDE OF THE DOOR WHERE MY DAUGHTERS FOOT WAS. HE SAID THE "POINT OF NO RETURN" ARGUMENT FROM HONDA OVER THE PHONE WASN'T TRUE BECAUSE THE PRESSURE SENSOR STOPPED THE DOOR WHEN HE TOUCHED IT AN INCH FROM THE DOOR. HE TOLD ME HE THOUGHT IT WAS ODD BECAUSE THE TAILGATE RETRACTS WHEN TOUCHED. HE TOLD ME HE WAS GOING TO FIND OUT WHO I SHOULD CONTACT BUT NEVER GOT BACK TO ME. NO ONE CAN TELL ME HOW MUCH PRESSURE WAS APPLIED TO MY DAUGHTERS FOOT THAT CAUSED THE SERVE BRUISING.
Mfg Campaign: 11102639
Recall Date: Jun 19, 2018
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE PASSENGERS SIDE SLIDING DOOR WOULD NOT OPEN AUTOMATICALLY. THE OPEN/CLOSE BUTTON ON THE DASH WOULD NOT OPEN THE DOOR EITHER. THE KEY FOB WOULDN'T OPEN IT. WE SHUT OFF THE AUTOMATIC DOOR FEATURE AND THE DOOR STILL WOULD NOT OPEN MANUALLY. THIS IS A HUGE SAFETY ISSUE. AFTER DRIVING THE CAR HOME, THE DOOR OPENED WITHOUT ISSUE.
Corrective Action:
THE PASSENGERS SIDE SLIDING DOOR WOULD NOT OPEN AUTOMATICALLY. THE OPEN/CLOSE BUTTON ON THE DASH WOULD NOT OPEN THE DOOR EITHER. THE KEY FOB WOULDN'T OPEN IT. WE SHUT OFF THE AUTOMATIC DOOR FEATURE AND THE DOOR STILL WOULD NOT OPEN MANUALLY. THIS IS A HUGE SAFETY ISSUE. AFTER DRIVING THE CAR HOME, THE DOOR OPENED WITHOUT ISSUE.
Additional Notes:
THE PASSENGERS SIDE SLIDING DOOR WOULD NOT OPEN AUTOMATICALLY. THE OPEN/CLOSE BUTTON ON THE DASH WOULD NOT OPEN THE DOOR EITHER. THE KEY FOB WOULDN'T OPEN IT. WE SHUT OFF THE AUTOMATIC DOOR FEATURE AND THE DOOR STILL WOULD NOT OPEN MANUALLY. THIS IS A HUGE SAFETY ISSUE. AFTER DRIVING THE CAR HOME, THE DOOR OPENED WITHOUT ISSUE.
Mfg Campaign: 11098757
Recall Date: May 30, 2018
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE PASSENGERS SIDE SLIDING DOOR WOULD NOT OPEN AUTOMATICALLY. THE OPEN/CLOSE BUTTON ON THE DASH WOULD NOT OPEN THE DOOR EITHER. THE KEY FOB WOULDN'T OPEN IT. WE SHUT OFF THE AUTOMATIC DOOR FEATURE AND THE DOOR STILL WOULD NOT OPEN MANUALLY. THIS IS A HUGE SAFETY ISSUE. AFTER DRIVING THE CAR HOME, THE DOOR OPENED WITHOUT ISSUE.
Corrective Action:
THE PASSENGERS SIDE SLIDING DOOR WOULD NOT OPEN AUTOMATICALLY. THE OPEN/CLOSE BUTTON ON THE DASH WOULD NOT OPEN THE DOOR EITHER. THE KEY FOB WOULDN'T OPEN IT. WE SHUT OFF THE AUTOMATIC DOOR FEATURE AND THE DOOR STILL WOULD NOT OPEN MANUALLY. THIS IS A HUGE SAFETY ISSUE. AFTER DRIVING THE CAR HOME, THE DOOR OPENED WITHOUT ISSUE.
Additional Notes:
THE PASSENGERS SIDE SLIDING DOOR WOULD NOT OPEN AUTOMATICALLY. THE OPEN/CLOSE BUTTON ON THE DASH WOULD NOT OPEN THE DOOR EITHER. THE KEY FOB WOULDN'T OPEN IT. WE SHUT OFF THE AUTOMATIC DOOR FEATURE AND THE DOOR STILL WOULD NOT OPEN MANUALLY. THIS IS A HUGE SAFETY ISSUE. AFTER DRIVING THE CAR HOME, THE DOOR OPENED WITHOUT ISSUE.
Mfg Campaign: 11098757
Recall Date: May 30, 2018
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BRAND NEW VEHICLE. APPROXIMATELY 700 MILES ON ODOMETER. PASSENGER SIDE SLIDING DOOR WOULD NOT CLOSE COMPLETELY; EITHER VIA THE PUSH-BUTTON OPERATION OR MANUALLY. MADE A GRINDING SOUND WHEN CLOSING AND THEN BEEPED 3 TIMES. DROVE THE VEHICLE TO DEALERSHIP WITH DOOR AJAR (BEEPING ALARMS THE ENTIRE WAY)
Corrective Action:
BRAND NEW VEHICLE. APPROXIMATELY 700 MILES ON ODOMETER. PASSENGER SIDE SLIDING DOOR WOULD NOT CLOSE COMPLETELY; EITHER VIA THE PUSH-BUTTON OPERATION OR MANUALLY. MADE A GRINDING SOUND WHEN CLOSING AND THEN BEEPED 3 TIMES. DROVE THE VEHICLE TO DEALERSHIP WITH DOOR AJAR (BEEPING ALARMS THE ENTIRE WAY)
Additional Notes:
BRAND NEW VEHICLE. APPROXIMATELY 700 MILES ON ODOMETER. PASSENGER SIDE SLIDING DOOR WOULD NOT CLOSE COMPLETELY; EITHER VIA THE PUSH-BUTTON OPERATION OR MANUALLY. MADE A GRINDING SOUND WHEN CLOSING AND THEN BEEPED 3 TIMES. DROVE THE VEHICLE TO DEALERSHIP WITH DOOR AJAR (BEEPING ALARMS THE ENTIRE WAY)
Mfg Campaign: 11098038
Recall Date: May 25, 2018
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE SLIDING DOOR CAN'T BE PHYSICALLY CLOSE AFTER IT WAS OPEN, THE VEHICLE CAN'T CONTINUE TO DRIVE TO A DESTINATION WITH THE OPEN DOOR IF KIDS INSIDE, AND THE DOOR CAN'T BE CLOSED EVEN MANUALLY.
Corrective Action:
THE SLIDING DOOR CAN'T BE PHYSICALLY CLOSE AFTER IT WAS OPEN, THE VEHICLE CAN'T CONTINUE TO DRIVE TO A DESTINATION WITH THE OPEN DOOR IF KIDS INSIDE, AND THE DOOR CAN'T BE CLOSED EVEN MANUALLY.
Additional Notes:
THE SLIDING DOOR CAN'T BE PHYSICALLY CLOSE AFTER IT WAS OPEN, THE VEHICLE CAN'T CONTINUE TO DRIVE TO A DESTINATION WITH THE OPEN DOOR IF KIDS INSIDE, AND THE DOOR CAN'T BE CLOSED EVEN MANUALLY.
Mfg Campaign: 11090925
Recall Date: Apr 30, 2018
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2018 HONDA ODYSSEY ELITE, 4 MONTHS OLD AND 650 MILES. WHILE DRIVING ON THE INTERSTATE THE MOON ROOF EXPLODED. SOUNDED LIKE A GUN GOING OFF. REMANANTS OF THE MOON ROOF ARE SHAPED UPWARDS SHOWING THE EXPLOSION CAME FROM THE INSIDE AND NOT BEING HIT BY A ROCK, ETC. NO TRAFFIC WAS IN FRONT OF MY VEHICLE AND I WASN'T DRIVING UNDER A UNDERPASS.
Corrective Action:
2018 HONDA ODYSSEY ELITE, 4 MONTHS OLD AND 650 MILES. WHILE DRIVING ON THE INTERSTATE THE MOON ROOF EXPLODED. SOUNDED LIKE A GUN GOING OFF. REMANANTS OF THE MOON ROOF ARE SHAPED UPWARDS SHOWING THE EXPLOSION CAME FROM THE INSIDE AND NOT BEING HIT BY A ROCK, ETC. NO TRAFFIC WAS IN FRONT OF MY VEHICLE AND I WASN'T DRIVING UNDER A UNDERPASS.
Additional Notes:
2018 HONDA ODYSSEY ELITE, 4 MONTHS OLD AND 650 MILES. WHILE DRIVING ON THE INTERSTATE THE MOON ROOF EXPLODED. SOUNDED LIKE A GUN GOING OFF. REMANANTS OF THE MOON ROOF ARE SHAPED UPWARDS SHOWING THE EXPLOSION CAME FROM THE INSIDE AND NOT BEING HIT BY A ROCK, ETC. NO TRAFFIC WAS IN FRONT OF MY VEHICLE AND I WASN'T DRIVING UNDER A UNDERPASS.
Mfg Campaign: 11084816
Recall Date: Apr 12, 2018
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING THE CAR ON CITY STREETS AND STARTED TO SMELL SMOKE. WHILE I WAS DRIVING THE DASH BOARD STARTED TO FLASH ENGINE PROBLEM AND CAR WAS SHUTTING DOWN. I PULLED THE CAR OVER AND STOPPED IT. WHEN THEN I SAW SMOKE WAS COMING FROM UNDER THE HOOD. WITHIN APPROXIMATELY 5MIN THE CAR STARTED TO GO UP IN FLAMES. DAVIE FIRE DEPT RUN # 3285 DAVIE POLICE KEPT #18-017945 HONDA CASE CLAIM MADE STATE FARM CLAIM MADE
Corrective Action:
I WAS DRIVING THE CAR ON CITY STREETS AND STARTED TO SMELL SMOKE. WHILE I WAS DRIVING THE DASH BOARD STARTED TO FLASH ENGINE PROBLEM AND CAR WAS SHUTTING DOWN. I PULLED THE CAR OVER AND STOPPED IT. WHEN THEN I SAW SMOKE WAS COMING FROM UNDER THE HOOD. WITHIN APPROXIMATELY 5MIN THE CAR STARTED TO GO UP IN FLAMES. DAVIE FIRE DEPT RUN # 3285 DAVIE POLICE KEPT #18-017945 HONDA CASE CLAIM MADE STATE FARM CLAIM MADE
Additional Notes:
I WAS DRIVING THE CAR ON CITY STREETS AND STARTED TO SMELL SMOKE. WHILE I WAS DRIVING THE DASH BOARD STARTED TO FLASH ENGINE PROBLEM AND CAR WAS SHUTTING DOWN. I PULLED THE CAR OVER AND STOPPED IT. WHEN THEN I SAW SMOKE WAS COMING FROM UNDER THE HOOD. WITHIN APPROXIMATELY 5MIN THE CAR STARTED TO GO UP IN FLAMES. DAVIE FIRE DEPT RUN # 3285 DAVIE POLICE KEPT #18-017945 HONDA CASE CLAIM MADE STATE FARM CLAIM MADE
Mfg Campaign: 11082062
Recall Date: Mar 29, 2018
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
AT 25 MPH THE COLLISION AVOIDANCE SYSTEM UNEXPECTEDLY ENGAGED AND BRAKED WITH FULL ANTILOCK VIBRATIONS WHEN THERE WAS NO CAR WITHIN BRAKING RANGE. THE CAR BEHIND ME BRAKED HARD AND AN ACCIDENT WAS FORTUNATELY AVOIDED. THIS OCCURRED AFTER DEALING WITH THE DEALER OVER SEVERAL DAYS REGARDING PHANTOM COLLISION AVOIDANCE CAUTIONS OCCURRING ON A DAILY BASIS. THE VEHICLE ALSO BRAKED AUTONOMOUSLY WITHOUT ANY CAR IN FRONT OF IT EARLIER IN THE EVENING.
Corrective Action:
AT 25 MPH THE COLLISION AVOIDANCE SYSTEM UNEXPECTEDLY ENGAGED AND BRAKED WITH FULL ANTILOCK VIBRATIONS WHEN THERE WAS NO CAR WITHIN BRAKING RANGE. THE CAR BEHIND ME BRAKED HARD AND AN ACCIDENT WAS FORTUNATELY AVOIDED. THIS OCCURRED AFTER DEALING WITH THE DEALER OVER SEVERAL DAYS REGARDING PHANTOM COLLISION AVOIDANCE CAUTIONS OCCURRING ON A DAILY BASIS. THE VEHICLE ALSO BRAKED AUTONOMOUSLY WITHOUT ANY CAR IN FRONT OF IT EARLIER IN THE EVENING.
Additional Notes:
AT 25 MPH THE COLLISION AVOIDANCE SYSTEM UNEXPECTEDLY ENGAGED AND BRAKED WITH FULL ANTILOCK VIBRATIONS WHEN THERE WAS NO CAR WITHIN BRAKING RANGE. THE CAR BEHIND ME BRAKED HARD AND AN ACCIDENT WAS FORTUNATELY AVOIDED. THIS OCCURRED AFTER DEALING WITH THE DEALER OVER SEVERAL DAYS REGARDING PHANTOM COLLISION AVOIDANCE CAUTIONS OCCURRING ON A DAILY BASIS. THE VEHICLE ALSO BRAKED AUTONOMOUSLY WITHOUT ANY CAR IN FRONT OF IT EARLIER IN THE EVENING.
Mfg Campaign: 11081171
Recall Date: Mar 25, 2018
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE STATIONARY, THE VEHICLE WOULD NOT TURN OFF WHEN PROMPTED. ON MORE THAN ONE OCCASION, ALL OF THE DOORS FAILED TO OPEN WHEN PROMPTED BY THE KEY FOB. IN ADDITION, THE BRAKE MITIGATION ENGAGED WITH A VISUAL AND AUDIO ALARM; HOWEVER, THERE WAS NO OTHER VEHICLE AROUND. FURTHERMORE, THE INSTRUMENT PANEL INDICATORS DID NOT ILLUMINATE WHEN THE VEHICLE STARTED AND THE CROSS-TRAFFIC MONITOR MALFUNCTIONED AND HAD TO BE TURNED OFF. DEL RAY HONDA (2500 SOUTH FEDERAL HIGHWAY, DEL RAY BEACH, FL) WAS MADE AWARE OF THE SERIES OF FAILURES. THE BATTERY AND THE TUNERS WERE REPLACED ON THE VEHICLE, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED THE CONTACT WITH CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 636. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Corrective Action:
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE STATIONARY, THE VEHICLE WOULD NOT TURN OFF WHEN PROMPTED. ON MORE THAN ONE OCCASION, ALL OF THE DOORS FAILED TO OPEN WHEN PROMPTED BY THE KEY FOB. IN ADDITION, THE BRAKE MITIGATION ENGAGED WITH A VISUAL AND AUDIO ALARM; HOWEVER, THERE WAS NO OTHER VEHICLE AROUND. FURTHERMORE, THE INSTRUMENT PANEL INDICATORS DID NOT ILLUMINATE WHEN THE VEHICLE STARTED AND THE CROSS-TRAFFIC MONITOR MALFUNCTIONED AND HAD TO BE TURNED OFF. DEL RAY HONDA (2500 SOUTH FEDERAL HIGHWAY, DEL RAY BEACH, FL) WAS MADE AWARE OF THE SERIES OF FAILURES. THE BATTERY AND THE TUNERS WERE REPLACED ON THE VEHICLE, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED THE CONTACT WITH CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 636. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Additional Notes:
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE STATIONARY, THE VEHICLE WOULD NOT TURN OFF WHEN PROMPTED. ON MORE THAN ONE OCCASION, ALL OF THE DOORS FAILED TO OPEN WHEN PROMPTED BY THE KEY FOB. IN ADDITION, THE BRAKE MITIGATION ENGAGED WITH A VISUAL AND AUDIO ALARM; HOWEVER, THERE WAS NO OTHER VEHICLE AROUND. FURTHERMORE, THE INSTRUMENT PANEL INDICATORS DID NOT ILLUMINATE WHEN THE VEHICLE STARTED AND THE CROSS-TRAFFIC MONITOR MALFUNCTIONED AND HAD TO BE TURNED OFF. DEL RAY HONDA (2500 SOUTH FEDERAL HIGHWAY, DEL RAY BEACH, FL) WAS MADE AWARE OF THE SERIES OF FAILURES. THE BATTERY AND THE TUNERS WERE REPLACED ON THE VEHICLE, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED THE CONTACT WITH CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 636. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Mfg Campaign: 11080185
Recall Date: Mar 19, 2018
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE STATIONARY, THE VEHICLE WOULD NOT TURN OFF WHEN PROMPTED. ON MORE THAN ONE OCCASION, ALL OF THE DOORS FAILED TO OPEN WHEN PROMPTED BY THE KEY FOB. IN ADDITION, THE BRAKE MITIGATION ENGAGED WITH A VISUAL AND AUDIO ALARM; HOWEVER, THERE WAS NO OTHER VEHICLE AROUND. FURTHERMORE, THE INSTRUMENT PANEL INDICATORS DID NOT ILLUMINATE WHEN THE VEHICLE STARTED AND THE CROSS-TRAFFIC MONITOR MALFUNCTIONED AND HAD TO BE TURNED OFF. DEL RAY HONDA (2500 SOUTH FEDERAL HIGHWAY, DEL RAY BEACH, FL) WAS MADE AWARE OF THE SERIES OF FAILURES. THE BATTERY AND THE TUNERS WERE REPLACED ON THE VEHICLE, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED THE CONTACT WITH CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 636. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Corrective Action:
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE STATIONARY, THE VEHICLE WOULD NOT TURN OFF WHEN PROMPTED. ON MORE THAN ONE OCCASION, ALL OF THE DOORS FAILED TO OPEN WHEN PROMPTED BY THE KEY FOB. IN ADDITION, THE BRAKE MITIGATION ENGAGED WITH A VISUAL AND AUDIO ALARM; HOWEVER, THERE WAS NO OTHER VEHICLE AROUND. FURTHERMORE, THE INSTRUMENT PANEL INDICATORS DID NOT ILLUMINATE WHEN THE VEHICLE STARTED AND THE CROSS-TRAFFIC MONITOR MALFUNCTIONED AND HAD TO BE TURNED OFF. DEL RAY HONDA (2500 SOUTH FEDERAL HIGHWAY, DEL RAY BEACH, FL) WAS MADE AWARE OF THE SERIES OF FAILURES. THE BATTERY AND THE TUNERS WERE REPLACED ON THE VEHICLE, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED THE CONTACT WITH CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 636. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Additional Notes:
TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHILE STATIONARY, THE VEHICLE WOULD NOT TURN OFF WHEN PROMPTED. ON MORE THAN ONE OCCASION, ALL OF THE DOORS FAILED TO OPEN WHEN PROMPTED BY THE KEY FOB. IN ADDITION, THE BRAKE MITIGATION ENGAGED WITH A VISUAL AND AUDIO ALARM; HOWEVER, THERE WAS NO OTHER VEHICLE AROUND. FURTHERMORE, THE INSTRUMENT PANEL INDICATORS DID NOT ILLUMINATE WHEN THE VEHICLE STARTED AND THE CROSS-TRAFFIC MONITOR MALFUNCTIONED AND HAD TO BE TURNED OFF. DEL RAY HONDA (2500 SOUTH FEDERAL HIGHWAY, DEL RAY BEACH, FL) WAS MADE AWARE OF THE SERIES OF FAILURES. THE BATTERY AND THE TUNERS WERE REPLACED ON THE VEHICLE, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED THE CONTACT WITH CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 636. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Mfg Campaign: 11080185
Recall Date: Mar 19, 2018
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I AM OLDER AND I BELIEVE THE TURN SIGNAL VOLUME IS TOO LOW ESPECIALLY DUE TO ROAD NOISE. THIS IS THE ONLY CAR I DRIVE WHERE IT IS DIFFICULT TO HESR THE TURN SIGNALS. HONDA CANNOT FIX THE VOLUME..
Corrective Action:
I AM OLDER AND I BELIEVE THE TURN SIGNAL VOLUME IS TOO LOW ESPECIALLY DUE TO ROAD NOISE. THIS IS THE ONLY CAR I DRIVE WHERE IT IS DIFFICULT TO HESR THE TURN SIGNALS. HONDA CANNOT FIX THE VOLUME..
Additional Notes:
I AM OLDER AND I BELIEVE THE TURN SIGNAL VOLUME IS TOO LOW ESPECIALLY DUE TO ROAD NOISE. THIS IS THE ONLY CAR I DRIVE WHERE IT IS DIFFICULT TO HESR THE TURN SIGNALS. HONDA CANNOT FIX THE VOLUME..
Mfg Campaign: 11072688
Recall Date: Feb 13, 2018
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CENTER CONSOLE, WHICH IS THE MONITOR THAT UTILIZES GPS NAVIGATION, REAR VIEW CAMERA DISPLAY, CONTROLS HEAT/AC, VOLUME CONTROL, ETC. HAS CONTINUED TO FAIL SINCE DATE OF PURCHASE (7/15/17). THE MONITOR SHUTS DOWN AT RANDOM TIMES, FOR UNIDENTIFIED REASONS, LEAVING THE DRIVER, DISTRACTED AND ATTEMPTING TO RESOLVE. THE SHUT DOWN CAN OCCUR WHILE IN THE VAN IS MOVING OR STATIONARY. NAVIGATION SHUTS DOWN WHILE THE DRIVER IS IN ROUTE TO A LOCATION CAUSING SIGNIFICANT DISTRACTION. WHEN THE SYSTEM SHUTS DOWN THE HEAT/AC ALSO SHUT DOWN FORCING THE DRIVER TO MANUALLY ADJUST, WHICH WHILE DRIVING IS AN UNNECESSARY DISTRACTION. HONDA WAS MADE AWARE OF THIS PROBLEM IN AUGUST 2017. WE BROUGHT OUR VAN IN TO THE SHOP TWICE AND NO RESOLUTION WAS FOUND. WE FILED A COMPLAINT WITH HONDA AMERICA (VOICE MAILS ARE RETAINED AS RECORD). AFTER SEVERAL MONTHS OF NO RESOLUTION, HONDA AMERICAN TOLD US OUR CASE WAS BEING CLOSED BECAUSE THE COMPANY CONTINUED TO HAVE NO RESOLUTION. 7 MONTHS AFTER PURCHASE THE CENTER CONSOLE/MONITOR CONTINUES TO RANDOMLY FAIL. SOMETIMES THE MONITOR GOES BLACK, SOME FEATURES WORK WHILE OTHERS STOP (FOR EXAMPLE THE RADIO MAY WORK WHILE THE SCREEN IS BLACK). SOMETIMES THE MONITOR GOES BLUE AND EVERYTHING SHUTS DOWN. PHOTOS AND VIDEOS OF THESE OCCURRENCES WERE SUBMITTED TO HONDA VIA EMAIL. THE PROMOTED FEATURES BY HONDA AMERICA LEAD THE BUYER TO BELIEVE THERE IS ADDED SAFETY IN THIS VAN. THE OPPOSITE HAS TURNED OUT TO BE TRUE. THESE FAILURES CAUSE SERIOUS SAFETY CONCERNS FOR THE DRIVER AND THE YOUNG FAMILIES UTILIZING THE VAN.
Corrective Action:
THE CENTER CONSOLE, WHICH IS THE MONITOR THAT UTILIZES GPS NAVIGATION, REAR VIEW CAMERA DISPLAY, CONTROLS HEAT/AC, VOLUME CONTROL, ETC. HAS CONTINUED TO FAIL SINCE DATE OF PURCHASE (7/15/17). THE MONITOR SHUTS DOWN AT RANDOM TIMES, FOR UNIDENTIFIED REASONS, LEAVING THE DRIVER, DISTRACTED AND ATTEMPTING TO RESOLVE. THE SHUT DOWN CAN OCCUR WHILE IN THE VAN IS MOVING OR STATIONARY. NAVIGATION SHUTS DOWN WHILE THE DRIVER IS IN ROUTE TO A LOCATION CAUSING SIGNIFICANT DISTRACTION. WHEN THE SYSTEM SHUTS DOWN THE HEAT/AC ALSO SHUT DOWN FORCING THE DRIVER TO MANUALLY ADJUST, WHICH WHILE DRIVING IS AN UNNECESSARY DISTRACTION. HONDA WAS MADE AWARE OF THIS PROBLEM IN AUGUST 2017. WE BROUGHT OUR VAN IN TO THE SHOP TWICE AND NO RESOLUTION WAS FOUND. WE FILED A COMPLAINT WITH HONDA AMERICA (VOICE MAILS ARE RETAINED AS RECORD). AFTER SEVERAL MONTHS OF NO RESOLUTION, HONDA AMERICAN TOLD US OUR CASE WAS BEING CLOSED BECAUSE THE COMPANY CONTINUED TO HAVE NO RESOLUTION. 7 MONTHS AFTER PURCHASE THE CENTER CONSOLE/MONITOR CONTINUES TO RANDOMLY FAIL. SOMETIMES THE MONITOR GOES BLACK, SOME FEATURES WORK WHILE OTHERS STOP (FOR EXAMPLE THE RADIO MAY WORK WHILE THE SCREEN IS BLACK). SOMETIMES THE MONITOR GOES BLUE AND EVERYTHING SHUTS DOWN. PHOTOS AND VIDEOS OF THESE OCCURRENCES WERE SUBMITTED TO HONDA VIA EMAIL. THE PROMOTED FEATURES BY HONDA AMERICA LEAD THE BUYER TO BELIEVE THERE IS ADDED SAFETY IN THIS VAN. THE OPPOSITE HAS TURNED OUT TO BE TRUE. THESE FAILURES CAUSE SERIOUS SAFETY CONCERNS FOR THE DRIVER AND THE YOUNG FAMILIES UTILIZING THE VAN.
Additional Notes:
THE CENTER CONSOLE, WHICH IS THE MONITOR THAT UTILIZES GPS NAVIGATION, REAR VIEW CAMERA DISPLAY, CONTROLS HEAT/AC, VOLUME CONTROL, ETC. HAS CONTINUED TO FAIL SINCE DATE OF PURCHASE (7/15/17). THE MONITOR SHUTS DOWN AT RANDOM TIMES, FOR UNIDENTIFIED REASONS, LEAVING THE DRIVER, DISTRACTED AND ATTEMPTING TO RESOLVE. THE SHUT DOWN CAN OCCUR WHILE IN THE VAN IS MOVING OR STATIONARY. NAVIGATION SHUTS DOWN WHILE THE DRIVER IS IN ROUTE TO A LOCATION CAUSING SIGNIFICANT DISTRACTION. WHEN THE SYSTEM SHUTS DOWN THE HEAT/AC ALSO SHUT DOWN FORCING THE DRIVER TO MANUALLY ADJUST, WHICH WHILE DRIVING IS AN UNNECESSARY DISTRACTION. HONDA WAS MADE AWARE OF THIS PROBLEM IN AUGUST 2017. WE BROUGHT OUR VAN IN TO THE SHOP TWICE AND NO RESOLUTION WAS FOUND. WE FILED A COMPLAINT WITH HONDA AMERICA (VOICE MAILS ARE RETAINED AS RECORD). AFTER SEVERAL MONTHS OF NO RESOLUTION, HONDA AMERICAN TOLD US OUR CASE WAS BEING CLOSED BECAUSE THE COMPANY CONTINUED TO HAVE NO RESOLUTION. 7 MONTHS AFTER PURCHASE THE CENTER CONSOLE/MONITOR CONTINUES TO RANDOMLY FAIL. SOMETIMES THE MONITOR GOES BLACK, SOME FEATURES WORK WHILE OTHERS STOP (FOR EXAMPLE THE RADIO MAY WORK WHILE THE SCREEN IS BLACK). SOMETIMES THE MONITOR GOES BLUE AND EVERYTHING SHUTS DOWN. PHOTOS AND VIDEOS OF THESE OCCURRENCES WERE SUBMITTED TO HONDA VIA EMAIL. THE PROMOTED FEATURES BY HONDA AMERICA LEAD THE BUYER TO BELIEVE THERE IS ADDED SAFETY IN THIS VAN. THE OPPOSITE HAS TURNED OUT TO BE TRUE. THESE FAILURES CAUSE SERIOUS SAFETY CONCERNS FOR THE DRIVER AND THE YOUNG FAMILIES UTILIZING THE VAN.
Mfg Campaign: 11072728
Recall Date: Feb 13, 2018
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE FRONT WINDOW WASHER WILL NOT DISPENSE FLUID WHEN THE WEATHER IS COLD. DEALERSHIP SAID FLUID FREEZES IN THE BOTTLE, BUT THAT'S NOT TRUE BECAUSE BACK NOZZLE WORKS. FRONT NOZZLES WORK IF VAN LEFT IN GARAGE OVERNIGHT. THIS MORNING, AFTER 15 MIN OF DRIVING IN 10 DEGREES, FRONT NOZZLES DO NOT DISPENSE. HONDA DEALERSHIP SHRUGGED WHEN I SAID IT'S A SAFETY ISSUE. DRY SNOW, SALT, ICE, MUD THROWN ON WINDSHIELD WHEN DRIVING, AND NO WAY TO EFFECTIVELY CLEAR IT OFF. WASHER FLUID WAS FILLED BY DEALERSHIP ONE WEEK AGO. DISPENSER BOTTLE IS 95% FULL. THE ISSUE IS SOMEWHERE BETWEEN DISPENSER BOTTLE AND FRONT NOZZLES. THIS FIRST HAPPENED YESTERDAY EVENING WHEN I WAS DRIVING HOME IN THE DARK (ABOUT 10 DEGREES OUT). WINDSHIELD WAS DANGEROUSLY DIRTY BY THE TIME I GOT HOME.
Corrective Action:
THE FRONT WINDOW WASHER WILL NOT DISPENSE FLUID WHEN THE WEATHER IS COLD. DEALERSHIP SAID FLUID FREEZES IN THE BOTTLE, BUT THAT'S NOT TRUE BECAUSE BACK NOZZLE WORKS. FRONT NOZZLES WORK IF VAN LEFT IN GARAGE OVERNIGHT. THIS MORNING, AFTER 15 MIN OF DRIVING IN 10 DEGREES, FRONT NOZZLES DO NOT DISPENSE. HONDA DEALERSHIP SHRUGGED WHEN I SAID IT'S A SAFETY ISSUE. DRY SNOW, SALT, ICE, MUD THROWN ON WINDSHIELD WHEN DRIVING, AND NO WAY TO EFFECTIVELY CLEAR IT OFF. WASHER FLUID WAS FILLED BY DEALERSHIP ONE WEEK AGO. DISPENSER BOTTLE IS 95% FULL. THE ISSUE IS SOMEWHERE BETWEEN DISPENSER BOTTLE AND FRONT NOZZLES. THIS FIRST HAPPENED YESTERDAY EVENING WHEN I WAS DRIVING HOME IN THE DARK (ABOUT 10 DEGREES OUT). WINDSHIELD WAS DANGEROUSLY DIRTY BY THE TIME I GOT HOME.
Additional Notes:
THE FRONT WINDOW WASHER WILL NOT DISPENSE FLUID WHEN THE WEATHER IS COLD. DEALERSHIP SAID FLUID FREEZES IN THE BOTTLE, BUT THAT'S NOT TRUE BECAUSE BACK NOZZLE WORKS. FRONT NOZZLES WORK IF VAN LEFT IN GARAGE OVERNIGHT. THIS MORNING, AFTER 15 MIN OF DRIVING IN 10 DEGREES, FRONT NOZZLES DO NOT DISPENSE. HONDA DEALERSHIP SHRUGGED WHEN I SAID IT'S A SAFETY ISSUE. DRY SNOW, SALT, ICE, MUD THROWN ON WINDSHIELD WHEN DRIVING, AND NO WAY TO EFFECTIVELY CLEAR IT OFF. WASHER FLUID WAS FILLED BY DEALERSHIP ONE WEEK AGO. DISPENSER BOTTLE IS 95% FULL. THE ISSUE IS SOMEWHERE BETWEEN DISPENSER BOTTLE AND FRONT NOZZLES. THIS FIRST HAPPENED YESTERDAY EVENING WHEN I WAS DRIVING HOME IN THE DARK (ABOUT 10 DEGREES OUT). WINDSHIELD WAS DANGEROUSLY DIRTY BY THE TIME I GOT HOME.
Mfg Campaign: 11067409
Recall Date: Feb 7, 2018
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1. ) FUEL EFFICIENCY IS NOT AS REPORTED; IT IS SEVERAL MPGS LOWER UNDER ALL CONDITIONS (HIGHWAY/CITY). 2.) SAFETY SENSOR TO ALERT FOR PEDESTRIANS ON SIDES/FRONT DO NOT WORK PROPERLY. EVEN SERVICE REP AT DEALERSHIP SAID SHE HAS HAD OTHER REPORTS OF IT NOT FUNCTIONING PROPERLY AND THE SENSORS/SYSTEM MAY NEED TO BE 'RESET'. IT IS INCREDIBLY DANGEROUS TO THINK THESE SYSTEMS CAN FAIL WITHOUT ANY WARNING MESSAGE OR NOTICE. CAR WAS AT A STOP AND AS IT STARTED MOVING FORWARD, A PEDESTRIAN CAME FROM THE RIGHT FRONT AND WAS NEARLY HIT. THERE WERE NO ADVANCE WARNINGS, AUDIO/VISUAL TO ALERT THE DRIVER. ALSO AFTER CHECKING WITH A FRIEND, WE COULD NOT TRIGGER THE ALERT WALKING FROM RIGHT TO LEFT (FROM SIDE TO FRONT) OF VEHICLE. NO ACCIDENT OCCURRED, THANKFULLY, BUT PEOPLE NEED TO KNOW THESE SYSTEMS FAIL AND NEED TO BE CHECKED TO NOTIFY OF ONCOMING PEDESTRIANS/BIKERS/VEHICLES. I BOUGHT THIS EXPENSIVE VEHICLE BECAUSE IT HAD 'SENSORS' AND THOUGHT IT WOULD BE FAR SAFER ACCORDING TO SALES GUY. NOT THE CASE. THE PUBLIC IS BEING MISLED.
Corrective Action:
1. ) FUEL EFFICIENCY IS NOT AS REPORTED; IT IS SEVERAL MPGS LOWER UNDER ALL CONDITIONS (HIGHWAY/CITY). 2.) SAFETY SENSOR TO ALERT FOR PEDESTRIANS ON SIDES/FRONT DO NOT WORK PROPERLY. EVEN SERVICE REP AT DEALERSHIP SAID SHE HAS HAD OTHER REPORTS OF IT NOT FUNCTIONING PROPERLY AND THE SENSORS/SYSTEM MAY NEED TO BE 'RESET'. IT IS INCREDIBLY DANGEROUS TO THINK THESE SYSTEMS CAN FAIL WITHOUT ANY WARNING MESSAGE OR NOTICE. CAR WAS AT A STOP AND AS IT STARTED MOVING FORWARD, A PEDESTRIAN CAME FROM THE RIGHT FRONT AND WAS NEARLY HIT. THERE WERE NO ADVANCE WARNINGS, AUDIO/VISUAL TO ALERT THE DRIVER. ALSO AFTER CHECKING WITH A FRIEND, WE COULD NOT TRIGGER THE ALERT WALKING FROM RIGHT TO LEFT (FROM SIDE TO FRONT) OF VEHICLE. NO ACCIDENT OCCURRED, THANKFULLY, BUT PEOPLE NEED TO KNOW THESE SYSTEMS FAIL AND NEED TO BE CHECKED TO NOTIFY OF ONCOMING PEDESTRIANS/BIKERS/VEHICLES. I BOUGHT THIS EXPENSIVE VEHICLE BECAUSE IT HAD 'SENSORS' AND THOUGHT IT WOULD BE FAR SAFER ACCORDING TO SALES GUY. NOT THE CASE. THE PUBLIC IS BEING MISLED.
Additional Notes:
1. ) FUEL EFFICIENCY IS NOT AS REPORTED; IT IS SEVERAL MPGS LOWER UNDER ALL CONDITIONS (HIGHWAY/CITY). 2.) SAFETY SENSOR TO ALERT FOR PEDESTRIANS ON SIDES/FRONT DO NOT WORK PROPERLY. EVEN SERVICE REP AT DEALERSHIP SAID SHE HAS HAD OTHER REPORTS OF IT NOT FUNCTIONING PROPERLY AND THE SENSORS/SYSTEM MAY NEED TO BE 'RESET'. IT IS INCREDIBLY DANGEROUS TO THINK THESE SYSTEMS CAN FAIL WITHOUT ANY WARNING MESSAGE OR NOTICE. CAR WAS AT A STOP AND AS IT STARTED MOVING FORWARD, A PEDESTRIAN CAME FROM THE RIGHT FRONT AND WAS NEARLY HIT. THERE WERE NO ADVANCE WARNINGS, AUDIO/VISUAL TO ALERT THE DRIVER. ALSO AFTER CHECKING WITH A FRIEND, WE COULD NOT TRIGGER THE ALERT WALKING FROM RIGHT TO LEFT (FROM SIDE TO FRONT) OF VEHICLE. NO ACCIDENT OCCURRED, THANKFULLY, BUT PEOPLE NEED TO KNOW THESE SYSTEMS FAIL AND NEED TO BE CHECKED TO NOTIFY OF ONCOMING PEDESTRIANS/BIKERS/VEHICLES. I BOUGHT THIS EXPENSIVE VEHICLE BECAUSE IT HAD 'SENSORS' AND THOUGHT IT WOULD BE FAR SAFER ACCORDING TO SALES GUY. NOT THE CASE. THE PUBLIC IS BEING MISLED.
Mfg Campaign: 11065638
Recall Date: Jan 29, 2018
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
1. ) FUEL EFFICIENCY IS NOT AS REPORTED; IT IS SEVERAL MPGS LOWER UNDER ALL CONDITIONS (HIGHWAY/CITY). 2.) SAFETY SENSOR TO ALERT FOR PEDESTRIANS ON SIDES/FRONT DO NOT WORK PROPERLY. EVEN SERVICE REP AT DEALERSHIP SAID SHE HAS HAD OTHER REPORTS OF IT NOT FUNCTIONING PROPERLY AND THE SENSORS/SYSTEM MAY NEED TO BE 'RESET'. IT IS INCREDIBLY DANGEROUS TO THINK THESE SYSTEMS CAN FAIL WITHOUT ANY WARNING MESSAGE OR NOTICE. CAR WAS AT A STOP AND AS IT STARTED MOVING FORWARD, A PEDESTRIAN CAME FROM THE RIGHT FRONT AND WAS NEARLY HIT. THERE WERE NO ADVANCE WARNINGS, AUDIO/VISUAL TO ALERT THE DRIVER. ALSO AFTER CHECKING WITH A FRIEND, WE COULD NOT TRIGGER THE ALERT WALKING FROM RIGHT TO LEFT (FROM SIDE TO FRONT) OF VEHICLE. NO ACCIDENT OCCURRED, THANKFULLY, BUT PEOPLE NEED TO KNOW THESE SYSTEMS FAIL AND NEED TO BE CHECKED TO NOTIFY OF ONCOMING PEDESTRIANS/BIKERS/VEHICLES. I BOUGHT THIS EXPENSIVE VEHICLE BECAUSE IT HAD 'SENSORS' AND THOUGHT IT WOULD BE FAR SAFER ACCORDING TO SALES GUY. NOT THE CASE. THE PUBLIC IS BEING MISLED.
Corrective Action:
1. ) FUEL EFFICIENCY IS NOT AS REPORTED; IT IS SEVERAL MPGS LOWER UNDER ALL CONDITIONS (HIGHWAY/CITY). 2.) SAFETY SENSOR TO ALERT FOR PEDESTRIANS ON SIDES/FRONT DO NOT WORK PROPERLY. EVEN SERVICE REP AT DEALERSHIP SAID SHE HAS HAD OTHER REPORTS OF IT NOT FUNCTIONING PROPERLY AND THE SENSORS/SYSTEM MAY NEED TO BE 'RESET'. IT IS INCREDIBLY DANGEROUS TO THINK THESE SYSTEMS CAN FAIL WITHOUT ANY WARNING MESSAGE OR NOTICE. CAR WAS AT A STOP AND AS IT STARTED MOVING FORWARD, A PEDESTRIAN CAME FROM THE RIGHT FRONT AND WAS NEARLY HIT. THERE WERE NO ADVANCE WARNINGS, AUDIO/VISUAL TO ALERT THE DRIVER. ALSO AFTER CHECKING WITH A FRIEND, WE COULD NOT TRIGGER THE ALERT WALKING FROM RIGHT TO LEFT (FROM SIDE TO FRONT) OF VEHICLE. NO ACCIDENT OCCURRED, THANKFULLY, BUT PEOPLE NEED TO KNOW THESE SYSTEMS FAIL AND NEED TO BE CHECKED TO NOTIFY OF ONCOMING PEDESTRIANS/BIKERS/VEHICLES. I BOUGHT THIS EXPENSIVE VEHICLE BECAUSE IT HAD 'SENSORS' AND THOUGHT IT WOULD BE FAR SAFER ACCORDING TO SALES GUY. NOT THE CASE. THE PUBLIC IS BEING MISLED.
Additional Notes:
1. ) FUEL EFFICIENCY IS NOT AS REPORTED; IT IS SEVERAL MPGS LOWER UNDER ALL CONDITIONS (HIGHWAY/CITY). 2.) SAFETY SENSOR TO ALERT FOR PEDESTRIANS ON SIDES/FRONT DO NOT WORK PROPERLY. EVEN SERVICE REP AT DEALERSHIP SAID SHE HAS HAD OTHER REPORTS OF IT NOT FUNCTIONING PROPERLY AND THE SENSORS/SYSTEM MAY NEED TO BE 'RESET'. IT IS INCREDIBLY DANGEROUS TO THINK THESE SYSTEMS CAN FAIL WITHOUT ANY WARNING MESSAGE OR NOTICE. CAR WAS AT A STOP AND AS IT STARTED MOVING FORWARD, A PEDESTRIAN CAME FROM THE RIGHT FRONT AND WAS NEARLY HIT. THERE WERE NO ADVANCE WARNINGS, AUDIO/VISUAL TO ALERT THE DRIVER. ALSO AFTER CHECKING WITH A FRIEND, WE COULD NOT TRIGGER THE ALERT WALKING FROM RIGHT TO LEFT (FROM SIDE TO FRONT) OF VEHICLE. NO ACCIDENT OCCURRED, THANKFULLY, BUT PEOPLE NEED TO KNOW THESE SYSTEMS FAIL AND NEED TO BE CHECKED TO NOTIFY OF ONCOMING PEDESTRIANS/BIKERS/VEHICLES. I BOUGHT THIS EXPENSIVE VEHICLE BECAUSE IT HAD 'SENSORS' AND THOUGHT IT WOULD BE FAR SAFER ACCORDING TO SALES GUY. NOT THE CASE. THE PUBLIC IS BEING MISLED.
Mfg Campaign: 11065638
Recall Date: Jan 29, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury