Complaints & Recalls
Official Safety Recalls - Important!
141 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: NDA, QDB, BDC, MDD
Recall Date: Mar 9, 2023
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2018-2021 Braun-modified Honda Odyssey vehicles. The fuel tank assembly installed by Braun may be susceptible to the fuel tank overfilling into the charcoal canister. If the charcoal canister fills with a sufficient amount of fuel, fuel may leak out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N/A
Recall Date: Jan 14, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter the outer door handle cables for the sliding doors. If this occurs, the outer door handle cables may freeze in cold temperatures, preventing the front and rear sliding door latches from securely latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: A88
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. The wire harness for the third row seat accessory power outlet may get pinched between the unibody and rear trim panel, possibly damaging the wires and causing an electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T6U
Recall Date: Feb 6, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Odyssey vehicles. Loose battery terminal connections or a degraded battery may cause the Transmission Control Unit (TCU) to unexpectedly reboot. Upon rebooting, the TCU may shift the transmission to the "Park" position, possibly damaging the parking rod.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Z4J, Y4K
Recall Date: Apr 12, 2019
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2018-2019 Honda Odyessy vehicles modified to be equipped with an in-floor wheelchair ramp conversion. The rear wheel speed sensor harnesses may have been routed to the incorrect rear wheels, resulting in the possibility that the anti-lock brake system will not recognize each rear wheel speed properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake System" and 404, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 20, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2018 and 2019 Honda Odyssey vehicles. The latch assemblies for the power sliding doors may stick and not properly latch to the door strikers.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Z33, O36
Recall Date: Nov 9, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: C31, L30
Recall Date: Nov 1, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Odyssey vehicles. The seat belt tongue for the third row center seating position may not be compatible with the latch, preventing the seat belt from latching securely. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KF7
Recall Date: Jun 23, 2017
Consumer Complaints
1.2K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE ELECTRICAL SLIDING DOOR IS OPENING ON ITS OWN AT NIGHT. I WAS NOT SURE IF THIS WAS RECALLED ON THIS VEHICLE. I COULD NOT FIND IT. WE ALSO HAD A 2007 HONDA ODYSSEY THAT THE SLIDERS HAD THE SAME ISSUE AND WAS RECALLED. I BELIEVE THIS IS RECALLED FOR DOORS OPENING WHILE DRIVING. IT HAD HAPPENED PREVIOUSLY BEFORE HAPPENING LAST NIGHT.
Corrective Action:
THE ELECTRICAL SLIDING DOOR IS OPENING ON ITS OWN AT NIGHT. I WAS NOT SURE IF THIS WAS RECALLED ON THIS VEHICLE. I COULD NOT FIND IT. WE ALSO HAD A 2007 HONDA ODYSSEY THAT THE SLIDERS HAD THE SAME ISSUE AND WAS RECALLED. I BELIEVE THIS IS RECALLED FOR DOORS OPENING WHILE DRIVING. IT HAD HAPPENED PREVIOUSLY BEFORE HAPPENING LAST NIGHT.
Additional Notes:
THE ELECTRICAL SLIDING DOOR IS OPENING ON ITS OWN AT NIGHT. I WAS NOT SURE IF THIS WAS RECALLED ON THIS VEHICLE. I COULD NOT FIND IT. WE ALSO HAD A 2007 HONDA ODYSSEY THAT THE SLIDERS HAD THE SAME ISSUE AND WAS RECALLED. I BELIEVE THIS IS RECALLED FOR DOORS OPENING WHILE DRIVING. IT HAD HAPPENED PREVIOUSLY BEFORE HAPPENING LAST NIGHT.
Mfg Campaign: 11252226
Recall Date: Aug 29, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I HAVE BEEN INCREASINGLY CONCERNED WITH THE AUTOMATIC BRAKE FEATURE, WHICH ACTIVATES AT TIMES IN A SURPRISE. IT IS TOO "TOUCHY" IN SLOW CITY TRAFFIC, AND I AM AFRAID THAT I CAN GET REAR-ENDED IF/WHEN IT ACTIVATES. NOTHING HAS HAPPENED YET. THE WORST PROBLEM IS WHEN TRAVELING ON A TWO-LANE HIGHWAY WITH SPEED LIMITS IN THE RANGE OF 45-55 MPH. WHEN THE ROAD IS TURNING TO THE RIGHT, THE SENSOR WILL PICK UP ONCOMING TRAFFIC (BECAUSE IT SEES THE ONCOMING CAR AS IN MY LINE OF TRAVEL) AND PUT ON THE BRAKE. THIS IS VERY UNSAFE, AND I ALMOST LOST CONTROL ON ONE OCCASION. I HAVE SINCE LEARNED I CAN TURN THIS FEATURE OFF, BUT IT REACTIVATES EVERY TIME THE CAR IS RESTARTED. THUS I HAVE TO REMEMBER ALWAYS TO TURN OFF THE FEATURE WHEN I RESTART THE CAR. THIS IS ANNOYING, AND CAN STILL LEAD TO A PROBLEM IF I FORGET TO TURN IT OFF. THE MOST FRIGHTENING EXPERIENCE WAS ON/ABOUT AUGUST 7, 2019. I WAS TRAVELING SOUTH ON U.S. 31 ABOUT 15 MILES SOUTH OF CHARLEVOIX, MI. THE HIGHWAY CURVED TO THE RIGHT, AND SUDDENLY THE AUTOMATIC BRAKE DEPLOYED AS AN ONCOMING CAR APPROACHED. MY SPEED WAS ~55MPH (THE SPEED LIMIT) AND I BELIEVE THE ONCOMING CAR WAS DOING THE SAME. THE SUDDEN ACTION OF THE AUTOMATIC BRAKE FEATURE REALLY SURPRISED ME, AND I WAS FORTUNATE TO MAINTAIN CONTROL OF THE CAR. THIS SO-CALLED SAFETY FEATURE IS MORE HELP THAN I NEED. PLEASE TELL CAR COMPANIES NOT TO ADD THIS FEATURE. IF THEY FEEL THEY MUST DO IT, PLEASE REQUIRE A PERMANENT SHUT-OFF FEATURE
Corrective Action:
I HAVE BEEN INCREASINGLY CONCERNED WITH THE AUTOMATIC BRAKE FEATURE, WHICH ACTIVATES AT TIMES IN A SURPRISE. IT IS TOO "TOUCHY" IN SLOW CITY TRAFFIC, AND I AM AFRAID THAT I CAN GET REAR-ENDED IF/WHEN IT ACTIVATES. NOTHING HAS HAPPENED YET. THE WORST PROBLEM IS WHEN TRAVELING ON A TWO-LANE HIGHWAY WITH SPEED LIMITS IN THE RANGE OF 45-55 MPH. WHEN THE ROAD IS TURNING TO THE RIGHT, THE SENSOR WILL PICK UP ONCOMING TRAFFIC (BECAUSE IT SEES THE ONCOMING CAR AS IN MY LINE OF TRAVEL) AND PUT ON THE BRAKE. THIS IS VERY UNSAFE, AND I ALMOST LOST CONTROL ON ONE OCCASION. I HAVE SINCE LEARNED I CAN TURN THIS FEATURE OFF, BUT IT REACTIVATES EVERY TIME THE CAR IS RESTARTED. THUS I HAVE TO REMEMBER ALWAYS TO TURN OFF THE FEATURE WHEN I RESTART THE CAR. THIS IS ANNOYING, AND CAN STILL LEAD TO A PROBLEM IF I FORGET TO TURN IT OFF. THE MOST FRIGHTENING EXPERIENCE WAS ON/ABOUT AUGUST 7, 2019. I WAS TRAVELING SOUTH ON U.S. 31 ABOUT 15 MILES SOUTH OF CHARLEVOIX, MI. THE HIGHWAY CURVED TO THE RIGHT, AND SUDDENLY THE AUTOMATIC BRAKE DEPLOYED AS AN ONCOMING CAR APPROACHED. MY SPEED WAS ~55MPH (THE SPEED LIMIT) AND I BELIEVE THE ONCOMING CAR WAS DOING THE SAME. THE SUDDEN ACTION OF THE AUTOMATIC BRAKE FEATURE REALLY SURPRISED ME, AND I WAS FORTUNATE TO MAINTAIN CONTROL OF THE CAR. THIS SO-CALLED SAFETY FEATURE IS MORE HELP THAN I NEED. PLEASE TELL CAR COMPANIES NOT TO ADD THIS FEATURE. IF THEY FEEL THEY MUST DO IT, PLEASE REQUIRE A PERMANENT SHUT-OFF FEATURE
Additional Notes:
I HAVE BEEN INCREASINGLY CONCERNED WITH THE AUTOMATIC BRAKE FEATURE, WHICH ACTIVATES AT TIMES IN A SURPRISE. IT IS TOO "TOUCHY" IN SLOW CITY TRAFFIC, AND I AM AFRAID THAT I CAN GET REAR-ENDED IF/WHEN IT ACTIVATES. NOTHING HAS HAPPENED YET. THE WORST PROBLEM IS WHEN TRAVELING ON A TWO-LANE HIGHWAY WITH SPEED LIMITS IN THE RANGE OF 45-55 MPH. WHEN THE ROAD IS TURNING TO THE RIGHT, THE SENSOR WILL PICK UP ONCOMING TRAFFIC (BECAUSE IT SEES THE ONCOMING CAR AS IN MY LINE OF TRAVEL) AND PUT ON THE BRAKE. THIS IS VERY UNSAFE, AND I ALMOST LOST CONTROL ON ONE OCCASION. I HAVE SINCE LEARNED I CAN TURN THIS FEATURE OFF, BUT IT REACTIVATES EVERY TIME THE CAR IS RESTARTED. THUS I HAVE TO REMEMBER ALWAYS TO TURN OFF THE FEATURE WHEN I RESTART THE CAR. THIS IS ANNOYING, AND CAN STILL LEAD TO A PROBLEM IF I FORGET TO TURN IT OFF. THE MOST FRIGHTENING EXPERIENCE WAS ON/ABOUT AUGUST 7, 2019. I WAS TRAVELING SOUTH ON U.S. 31 ABOUT 15 MILES SOUTH OF CHARLEVOIX, MI. THE HIGHWAY CURVED TO THE RIGHT, AND SUDDENLY THE AUTOMATIC BRAKE DEPLOYED AS AN ONCOMING CAR APPROACHED. MY SPEED WAS ~55MPH (THE SPEED LIMIT) AND I BELIEVE THE ONCOMING CAR WAS DOING THE SAME. THE SUDDEN ACTION OF THE AUTOMATIC BRAKE FEATURE REALLY SURPRISED ME, AND I WAS FORTUNATE TO MAINTAIN CONTROL OF THE CAR. THIS SO-CALLED SAFETY FEATURE IS MORE HELP THAN I NEED. PLEASE TELL CAR COMPANIES NOT TO ADD THIS FEATURE. IF THEY FEEL THEY MUST DO IT, PLEASE REQUIRE A PERMANENT SHUT-OFF FEATURE
Mfg Campaign: 11252282
Recall Date: Aug 29, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON AUGUST 28,2019 MY VAN HAD BEEN PARKED IN THE GARAGE ALL MORNING UNTIL I DECIDED TO GO PICK UP LUNCH. I DROVE ABOUT 10 MINS TO THE RESTAURANT, PARKED FOR AROUND FIVE MINS, THEN GOT BACK IN CAR TO DRIVE HOME. ABOUT FIVE MINS INTO THE DRIVE HOME I HEARD WHAT SOUNDED LIKE A BOMB GOING OFF AND THEN A SCATTERING SOUND. I WAS SHOCKED BC THERE WAS NO CARS BEHIND ME ON THE ROAD AND ONLY ONE SMALL SEDAN TRAVELING ABOUT TWO CAR LENGTHS IN FRONT OF ME. I HAD BEEN WATCHING CLOSELY TO THE BACK OF THE SEDAN BC IT HAPPENED TO BE A FRIENDS AND WE WERE TALKING ON THE PHONE TOGETHER. AND NO POINT DID ANYTHING FLING UP FROM THE ROAD AND THERE WERE NO TREES, BRIDGES, OR ANYTHING ABOVE THE ROAD. SHE COULD HERE THE NOISE FROM HER CAR AS WELL AND WE BOTH WERE LIKE OMG WHAT WAS THAT SOUND, AND THEN A SECOND TIME THE BOMB LIKE SOUND HAPPENED. ABOUT TWO MINS LATER I PULLED BACK INTO MY GARAGE AND BEGAN INSPECTING MY CAR AND THAT WHEN I REALIZED IT WAS MY SUN ROOF. MY SUN ROOF EXPLODED OUT OF NO WHERE. I LIVE IN SOUTHEAST LOUISIANA AND ON THIS DAY WE WERE UNDER YET ANOTHER HEAT ADVISORY. AT THE TIME OF THE INCIDENT AROUND 12:53PM IT WAS CLEAR SUNNY SKIES AND 95 DEGREES OUTSIDE WITH A HEAT INDEX OF 115. THE ACHING A/C WAS SET TO 71 INSIDE OF MY VEHICLE. THE INTERIOR COVER TO SUNROOF WAS CLOSED THANKFULLY BECAUSE OTHERWISE THINGS COULD HAVE BEEN WORSE WITH GLASS FLYING AND FALLING EVERYWHERE.
Corrective Action:
ON AUGUST 28,2019 MY VAN HAD BEEN PARKED IN THE GARAGE ALL MORNING UNTIL I DECIDED TO GO PICK UP LUNCH. I DROVE ABOUT 10 MINS TO THE RESTAURANT, PARKED FOR AROUND FIVE MINS, THEN GOT BACK IN CAR TO DRIVE HOME. ABOUT FIVE MINS INTO THE DRIVE HOME I HEARD WHAT SOUNDED LIKE A BOMB GOING OFF AND THEN A SCATTERING SOUND. I WAS SHOCKED BC THERE WAS NO CARS BEHIND ME ON THE ROAD AND ONLY ONE SMALL SEDAN TRAVELING ABOUT TWO CAR LENGTHS IN FRONT OF ME. I HAD BEEN WATCHING CLOSELY TO THE BACK OF THE SEDAN BC IT HAPPENED TO BE A FRIENDS AND WE WERE TALKING ON THE PHONE TOGETHER. AND NO POINT DID ANYTHING FLING UP FROM THE ROAD AND THERE WERE NO TREES, BRIDGES, OR ANYTHING ABOVE THE ROAD. SHE COULD HERE THE NOISE FROM HER CAR AS WELL AND WE BOTH WERE LIKE OMG WHAT WAS THAT SOUND, AND THEN A SECOND TIME THE BOMB LIKE SOUND HAPPENED. ABOUT TWO MINS LATER I PULLED BACK INTO MY GARAGE AND BEGAN INSPECTING MY CAR AND THAT WHEN I REALIZED IT WAS MY SUN ROOF. MY SUN ROOF EXPLODED OUT OF NO WHERE. I LIVE IN SOUTHEAST LOUISIANA AND ON THIS DAY WE WERE UNDER YET ANOTHER HEAT ADVISORY. AT THE TIME OF THE INCIDENT AROUND 12:53PM IT WAS CLEAR SUNNY SKIES AND 95 DEGREES OUTSIDE WITH A HEAT INDEX OF 115. THE ACHING A/C WAS SET TO 71 INSIDE OF MY VEHICLE. THE INTERIOR COVER TO SUNROOF WAS CLOSED THANKFULLY BECAUSE OTHERWISE THINGS COULD HAVE BEEN WORSE WITH GLASS FLYING AND FALLING EVERYWHERE.
Additional Notes:
ON AUGUST 28,2019 MY VAN HAD BEEN PARKED IN THE GARAGE ALL MORNING UNTIL I DECIDED TO GO PICK UP LUNCH. I DROVE ABOUT 10 MINS TO THE RESTAURANT, PARKED FOR AROUND FIVE MINS, THEN GOT BACK IN CAR TO DRIVE HOME. ABOUT FIVE MINS INTO THE DRIVE HOME I HEARD WHAT SOUNDED LIKE A BOMB GOING OFF AND THEN A SCATTERING SOUND. I WAS SHOCKED BC THERE WAS NO CARS BEHIND ME ON THE ROAD AND ONLY ONE SMALL SEDAN TRAVELING ABOUT TWO CAR LENGTHS IN FRONT OF ME. I HAD BEEN WATCHING CLOSELY TO THE BACK OF THE SEDAN BC IT HAPPENED TO BE A FRIENDS AND WE WERE TALKING ON THE PHONE TOGETHER. AND NO POINT DID ANYTHING FLING UP FROM THE ROAD AND THERE WERE NO TREES, BRIDGES, OR ANYTHING ABOVE THE ROAD. SHE COULD HERE THE NOISE FROM HER CAR AS WELL AND WE BOTH WERE LIKE OMG WHAT WAS THAT SOUND, AND THEN A SECOND TIME THE BOMB LIKE SOUND HAPPENED. ABOUT TWO MINS LATER I PULLED BACK INTO MY GARAGE AND BEGAN INSPECTING MY CAR AND THAT WHEN I REALIZED IT WAS MY SUN ROOF. MY SUN ROOF EXPLODED OUT OF NO WHERE. I LIVE IN SOUTHEAST LOUISIANA AND ON THIS DAY WE WERE UNDER YET ANOTHER HEAT ADVISORY. AT THE TIME OF THE INCIDENT AROUND 12:53PM IT WAS CLEAR SUNNY SKIES AND 95 DEGREES OUTSIDE WITH A HEAT INDEX OF 115. THE ACHING A/C WAS SET TO 71 INSIDE OF MY VEHICLE. THE INTERIOR COVER TO SUNROOF WAS CLOSED THANKFULLY BECAUSE OTHERWISE THINGS COULD HAVE BEEN WORSE WITH GLASS FLYING AND FALLING EVERYWHERE.
Mfg Campaign: 11251921
Recall Date: Aug 28, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE COMPLETELY SHUTS DOWN AND OFF INTERMITTENTLY WHEN THE AUTO IDLE STOP FUNCTION IS ENGAGED. THIS HAPPENS WHEN WE ARE IN TRAFFIC ON A HIGHWAY AND STREETS OR AT STOP SIGNS AND STOPPING BRIEFLY AND AND THE VEHICLE GOES INTO PARK AND MUST BE RE-STARTED BY PRESSING THE "ON/OFF" BUTTON. IT IS VERY SCARY AND DANGEROUS. ALSO I GET AN ERROR MESSAGE SAYING THE VEHICLE'S "HEATED SEAT SYSTEM PROBLEM". SECONDLY THE VEHICLES COLLISION WARNING COMES ON WHEN THERE IS NOTHING AROUND AND SAYS THE PASSENGER SIDE SLIDING DOOR IS OPEN WHEN IT IS NOT.
Corrective Action:
THE VEHICLE COMPLETELY SHUTS DOWN AND OFF INTERMITTENTLY WHEN THE AUTO IDLE STOP FUNCTION IS ENGAGED. THIS HAPPENS WHEN WE ARE IN TRAFFIC ON A HIGHWAY AND STREETS OR AT STOP SIGNS AND STOPPING BRIEFLY AND AND THE VEHICLE GOES INTO PARK AND MUST BE RE-STARTED BY PRESSING THE "ON/OFF" BUTTON. IT IS VERY SCARY AND DANGEROUS. ALSO I GET AN ERROR MESSAGE SAYING THE VEHICLE'S "HEATED SEAT SYSTEM PROBLEM". SECONDLY THE VEHICLES COLLISION WARNING COMES ON WHEN THERE IS NOTHING AROUND AND SAYS THE PASSENGER SIDE SLIDING DOOR IS OPEN WHEN IT IS NOT.
Additional Notes:
THE VEHICLE COMPLETELY SHUTS DOWN AND OFF INTERMITTENTLY WHEN THE AUTO IDLE STOP FUNCTION IS ENGAGED. THIS HAPPENS WHEN WE ARE IN TRAFFIC ON A HIGHWAY AND STREETS OR AT STOP SIGNS AND STOPPING BRIEFLY AND AND THE VEHICLE GOES INTO PARK AND MUST BE RE-STARTED BY PRESSING THE "ON/OFF" BUTTON. IT IS VERY SCARY AND DANGEROUS. ALSO I GET AN ERROR MESSAGE SAYING THE VEHICLE'S "HEATED SEAT SYSTEM PROBLEM". SECONDLY THE VEHICLES COLLISION WARNING COMES ON WHEN THERE IS NOTHING AROUND AND SAYS THE PASSENGER SIDE SLIDING DOOR IS OPEN WHEN IT IS NOT.
Mfg Campaign: 11246051
Recall Date: Aug 23, 2019
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE VEHICLE COMPLETELY SHUTS DOWN AND OFF INTERMITTENTLY WHEN THE AUTO IDLE STOP FUNCTION IS ENGAGED. THIS HAPPENS WHEN WE ARE IN TRAFFIC ON A HIGHWAY AND STREETS OR AT STOP SIGNS AND STOPPING BRIEFLY AND AND THE VEHICLE GOES INTO PARK AND MUST BE RE-STARTED BY PRESSING THE "ON/OFF" BUTTON. IT IS VERY SCARY AND DANGEROUS. ALSO I GET AN ERROR MESSAGE SAYING THE VEHICLE'S "HEATED SEAT SYSTEM PROBLEM". SECONDLY THE VEHICLES COLLISION WARNING COMES ON WHEN THERE IS NOTHING AROUND AND SAYS THE PASSENGER SIDE SLIDING DOOR IS OPEN WHEN IT IS NOT.
Corrective Action:
THE VEHICLE COMPLETELY SHUTS DOWN AND OFF INTERMITTENTLY WHEN THE AUTO IDLE STOP FUNCTION IS ENGAGED. THIS HAPPENS WHEN WE ARE IN TRAFFIC ON A HIGHWAY AND STREETS OR AT STOP SIGNS AND STOPPING BRIEFLY AND AND THE VEHICLE GOES INTO PARK AND MUST BE RE-STARTED BY PRESSING THE "ON/OFF" BUTTON. IT IS VERY SCARY AND DANGEROUS. ALSO I GET AN ERROR MESSAGE SAYING THE VEHICLE'S "HEATED SEAT SYSTEM PROBLEM". SECONDLY THE VEHICLES COLLISION WARNING COMES ON WHEN THERE IS NOTHING AROUND AND SAYS THE PASSENGER SIDE SLIDING DOOR IS OPEN WHEN IT IS NOT.
Additional Notes:
THE VEHICLE COMPLETELY SHUTS DOWN AND OFF INTERMITTENTLY WHEN THE AUTO IDLE STOP FUNCTION IS ENGAGED. THIS HAPPENS WHEN WE ARE IN TRAFFIC ON A HIGHWAY AND STREETS OR AT STOP SIGNS AND STOPPING BRIEFLY AND AND THE VEHICLE GOES INTO PARK AND MUST BE RE-STARTED BY PRESSING THE "ON/OFF" BUTTON. IT IS VERY SCARY AND DANGEROUS. ALSO I GET AN ERROR MESSAGE SAYING THE VEHICLE'S "HEATED SEAT SYSTEM PROBLEM". SECONDLY THE VEHICLES COLLISION WARNING COMES ON WHEN THERE IS NOTHING AROUND AND SAYS THE PASSENGER SIDE SLIDING DOOR IS OPEN WHEN IT IS NOT.
Mfg Campaign: 11246051
Recall Date: Aug 23, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE COMPLETELY SHUTS DOWN AND OFF INTERMITTENTLY WHEN THE AUTO IDLE STOP FUNCTION IS ENGAGED. THIS HAPPENS WHEN WE ARE IN TRAFFIC ON A HIGHWAY AND STREETS OR AT STOP SIGNS AND STOPPING BRIEFLY AND AND THE VEHICLE GOES INTO PARK AND MUST BE RE-STARTED BY PRESSING THE "ON/OFF" BUTTON. IT IS VERY SCARY AND DANGEROUS. ALSO I GET AN ERROR MESSAGE SAYING THE VEHICLE'S "HEATED SEAT SYSTEM PROBLEM". SECONDLY THE VEHICLES COLLISION WARNING COMES ON WHEN THERE IS NOTHING AROUND AND SAYS THE PASSENGER SIDE SLIDING DOOR IS OPEN WHEN IT IS NOT.
Corrective Action:
THE VEHICLE COMPLETELY SHUTS DOWN AND OFF INTERMITTENTLY WHEN THE AUTO IDLE STOP FUNCTION IS ENGAGED. THIS HAPPENS WHEN WE ARE IN TRAFFIC ON A HIGHWAY AND STREETS OR AT STOP SIGNS AND STOPPING BRIEFLY AND AND THE VEHICLE GOES INTO PARK AND MUST BE RE-STARTED BY PRESSING THE "ON/OFF" BUTTON. IT IS VERY SCARY AND DANGEROUS. ALSO I GET AN ERROR MESSAGE SAYING THE VEHICLE'S "HEATED SEAT SYSTEM PROBLEM". SECONDLY THE VEHICLES COLLISION WARNING COMES ON WHEN THERE IS NOTHING AROUND AND SAYS THE PASSENGER SIDE SLIDING DOOR IS OPEN WHEN IT IS NOT.
Additional Notes:
THE VEHICLE COMPLETELY SHUTS DOWN AND OFF INTERMITTENTLY WHEN THE AUTO IDLE STOP FUNCTION IS ENGAGED. THIS HAPPENS WHEN WE ARE IN TRAFFIC ON A HIGHWAY AND STREETS OR AT STOP SIGNS AND STOPPING BRIEFLY AND AND THE VEHICLE GOES INTO PARK AND MUST BE RE-STARTED BY PRESSING THE "ON/OFF" BUTTON. IT IS VERY SCARY AND DANGEROUS. ALSO I GET AN ERROR MESSAGE SAYING THE VEHICLE'S "HEATED SEAT SYSTEM PROBLEM". SECONDLY THE VEHICLES COLLISION WARNING COMES ON WHEN THERE IS NOTHING AROUND AND SAYS THE PASSENGER SIDE SLIDING DOOR IS OPEN WHEN IT IS NOT.
Mfg Campaign: 11246051
Recall Date: Aug 23, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHEN I GOT INTO THE CAR, I HAD JUST STARTED THE CAR UP AND THERE WERE WARNING LIGHTS FOR THE BLIND SPOT INFORMATION SYSTEM NOT WORKING; OTHER THINGS THAT WEREN'T WORKING WERE THE HEATED SEATS OR THE REAR CLIMATE CONTROLS. LATER THAT DAY, THE BACKUP CAMERA SCREEN WAS BLACK. THIS IS UNACCEPTABLE FOR MY 2018 TOURING THAT IS ALMOST 50K!
Corrective Action:
WHEN I GOT INTO THE CAR, I HAD JUST STARTED THE CAR UP AND THERE WERE WARNING LIGHTS FOR THE BLIND SPOT INFORMATION SYSTEM NOT WORKING; OTHER THINGS THAT WEREN'T WORKING WERE THE HEATED SEATS OR THE REAR CLIMATE CONTROLS. LATER THAT DAY, THE BACKUP CAMERA SCREEN WAS BLACK. THIS IS UNACCEPTABLE FOR MY 2018 TOURING THAT IS ALMOST 50K!
Additional Notes:
WHEN I GOT INTO THE CAR, I HAD JUST STARTED THE CAR UP AND THERE WERE WARNING LIGHTS FOR THE BLIND SPOT INFORMATION SYSTEM NOT WORKING; OTHER THINGS THAT WEREN'T WORKING WERE THE HEATED SEATS OR THE REAR CLIMATE CONTROLS. LATER THAT DAY, THE BACKUP CAMERA SCREEN WAS BLACK. THIS IS UNACCEPTABLE FOR MY 2018 TOURING THAT IS ALMOST 50K!
Mfg Campaign: 11244922
Recall Date: Aug 19, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN I GOT INTO THE CAR, I HAD JUST STARTED THE CAR UP AND THERE WERE WARNING LIGHTS FOR THE BLIND SPOT INFORMATION SYSTEM NOT WORKING; OTHER THINGS THAT WEREN'T WORKING WERE THE HEATED SEATS OR THE REAR CLIMATE CONTROLS. LATER THAT DAY, THE BACKUP CAMERA SCREEN WAS BLACK. THIS IS UNACCEPTABLE FOR MY 2018 TOURING THAT IS ALMOST 50K!
Corrective Action:
WHEN I GOT INTO THE CAR, I HAD JUST STARTED THE CAR UP AND THERE WERE WARNING LIGHTS FOR THE BLIND SPOT INFORMATION SYSTEM NOT WORKING; OTHER THINGS THAT WEREN'T WORKING WERE THE HEATED SEATS OR THE REAR CLIMATE CONTROLS. LATER THAT DAY, THE BACKUP CAMERA SCREEN WAS BLACK. THIS IS UNACCEPTABLE FOR MY 2018 TOURING THAT IS ALMOST 50K!
Additional Notes:
WHEN I GOT INTO THE CAR, I HAD JUST STARTED THE CAR UP AND THERE WERE WARNING LIGHTS FOR THE BLIND SPOT INFORMATION SYSTEM NOT WORKING; OTHER THINGS THAT WEREN'T WORKING WERE THE HEATED SEATS OR THE REAR CLIMATE CONTROLS. LATER THAT DAY, THE BACKUP CAMERA SCREEN WAS BLACK. THIS IS UNACCEPTABLE FOR MY 2018 TOURING THAT IS ALMOST 50K!
Mfg Campaign: 11244922
Recall Date: Aug 19, 2019
Honda (american Honda Motor Co.)
Defect Description:
SEATS
Potential Consequences:
WHEN I GOT INTO THE CAR, I HAD JUST STARTED THE CAR UP AND THERE WERE WARNING LIGHTS FOR THE BLIND SPOT INFORMATION SYSTEM NOT WORKING; OTHER THINGS THAT WEREN'T WORKING WERE THE HEATED SEATS OR THE REAR CLIMATE CONTROLS. LATER THAT DAY, THE BACKUP CAMERA SCREEN WAS BLACK. THIS IS UNACCEPTABLE FOR MY 2018 TOURING THAT IS ALMOST 50K!
Corrective Action:
WHEN I GOT INTO THE CAR, I HAD JUST STARTED THE CAR UP AND THERE WERE WARNING LIGHTS FOR THE BLIND SPOT INFORMATION SYSTEM NOT WORKING; OTHER THINGS THAT WEREN'T WORKING WERE THE HEATED SEATS OR THE REAR CLIMATE CONTROLS. LATER THAT DAY, THE BACKUP CAMERA SCREEN WAS BLACK. THIS IS UNACCEPTABLE FOR MY 2018 TOURING THAT IS ALMOST 50K!
Additional Notes:
WHEN I GOT INTO THE CAR, I HAD JUST STARTED THE CAR UP AND THERE WERE WARNING LIGHTS FOR THE BLIND SPOT INFORMATION SYSTEM NOT WORKING; OTHER THINGS THAT WEREN'T WORKING WERE THE HEATED SEATS OR THE REAR CLIMATE CONTROLS. LATER THAT DAY, THE BACKUP CAMERA SCREEN WAS BLACK. THIS IS UNACCEPTABLE FOR MY 2018 TOURING THAT IS ALMOST 50K!
Mfg Campaign: 11244922
Recall Date: Aug 19, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CABIN WATCH SCREEN GOES BLACK AND SHOWS ERROR "CAMERA SYSTEM PROBLEM IMAGE CANNOT BE DISPLAYED". THIS OCCURS WHILE IN USE TRAVELING. CONTINUES TO HAPPEN INTERMITTENTLY.
Corrective Action:
CABIN WATCH SCREEN GOES BLACK AND SHOWS ERROR "CAMERA SYSTEM PROBLEM IMAGE CANNOT BE DISPLAYED". THIS OCCURS WHILE IN USE TRAVELING. CONTINUES TO HAPPEN INTERMITTENTLY.
Additional Notes:
CABIN WATCH SCREEN GOES BLACK AND SHOWS ERROR "CAMERA SYSTEM PROBLEM IMAGE CANNOT BE DISPLAYED". THIS OCCURS WHILE IN USE TRAVELING. CONTINUES TO HAPPEN INTERMITTENTLY.
Mfg Campaign: 11244210
Recall Date: Aug 15, 2019
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I WAS DRIVING THE CAR AT 40 MILES PER HOUR ON A BACK ROAD WITHOUT CRUISE CONTROL ENGAGED. THE ROAD WAS ONE LANE EACH DIRECTION, FULLY MARKED WITH LINES, AND GENTLE ROLLING HILLS. IN A ABOUT MILE LONG STRAIGHT STRETCH I CAME UPON A CYCLIST USING THE CENTER OF MY LANE AND CLIMBING ONE OF THE HILLS. I COASTED A LITTLE BIT SLOWER AND THEN MOVED FULLY INTO THE ONCOMING LANE TO GIVE THE CYCLIST PLENTY OF ROOM. AT THIS SAME TIME A CAR POPPED OVER THE FURTHEST VISIBLE HILL A LITTLE LESS THAN MILE AWAY. AT THIS MOMENT THE CAR STOPPED TAKING ACCELERATOR INPUT. I WAS GOING UP A HILL NEXT TO A CYCLIST AND LOSING SPEED RAPIDLY. WHAT SHOULD HAVE BEEN A PASS WITH MAYBE 4 SECONDS TO SPARE ENDED UP BEING LESS THAN 2 SECONDS AND A LITTLE FRIGHTENING. I PULLED IN FRONT OF THE CYCLIST MUCH CLOSER THAN I WOULD HAVE LIKED. ONCE I WAS BACK IN THE LANE THE CAR GAVE ME CONTROL OF THE ACCELERATOR AGAIN. DURING THE INCIDENT THE WERE NO WARNINGS AUDIBLE, VISIBLE, OR HAPTIC PROVIDED BY THE CAR. THE ONLY THING THAT WAS UNUSUAL WAS THE ENGINE GOING TO IDLE AND THE ACCELERATOR NOT RESPONDING.
Corrective Action:
I WAS DRIVING THE CAR AT 40 MILES PER HOUR ON A BACK ROAD WITHOUT CRUISE CONTROL ENGAGED. THE ROAD WAS ONE LANE EACH DIRECTION, FULLY MARKED WITH LINES, AND GENTLE ROLLING HILLS. IN A ABOUT MILE LONG STRAIGHT STRETCH I CAME UPON A CYCLIST USING THE CENTER OF MY LANE AND CLIMBING ONE OF THE HILLS. I COASTED A LITTLE BIT SLOWER AND THEN MOVED FULLY INTO THE ONCOMING LANE TO GIVE THE CYCLIST PLENTY OF ROOM. AT THIS SAME TIME A CAR POPPED OVER THE FURTHEST VISIBLE HILL A LITTLE LESS THAN MILE AWAY. AT THIS MOMENT THE CAR STOPPED TAKING ACCELERATOR INPUT. I WAS GOING UP A HILL NEXT TO A CYCLIST AND LOSING SPEED RAPIDLY. WHAT SHOULD HAVE BEEN A PASS WITH MAYBE 4 SECONDS TO SPARE ENDED UP BEING LESS THAN 2 SECONDS AND A LITTLE FRIGHTENING. I PULLED IN FRONT OF THE CYCLIST MUCH CLOSER THAN I WOULD HAVE LIKED. ONCE I WAS BACK IN THE LANE THE CAR GAVE ME CONTROL OF THE ACCELERATOR AGAIN. DURING THE INCIDENT THE WERE NO WARNINGS AUDIBLE, VISIBLE, OR HAPTIC PROVIDED BY THE CAR. THE ONLY THING THAT WAS UNUSUAL WAS THE ENGINE GOING TO IDLE AND THE ACCELERATOR NOT RESPONDING.
Additional Notes:
I WAS DRIVING THE CAR AT 40 MILES PER HOUR ON A BACK ROAD WITHOUT CRUISE CONTROL ENGAGED. THE ROAD WAS ONE LANE EACH DIRECTION, FULLY MARKED WITH LINES, AND GENTLE ROLLING HILLS. IN A ABOUT MILE LONG STRAIGHT STRETCH I CAME UPON A CYCLIST USING THE CENTER OF MY LANE AND CLIMBING ONE OF THE HILLS. I COASTED A LITTLE BIT SLOWER AND THEN MOVED FULLY INTO THE ONCOMING LANE TO GIVE THE CYCLIST PLENTY OF ROOM. AT THIS SAME TIME A CAR POPPED OVER THE FURTHEST VISIBLE HILL A LITTLE LESS THAN MILE AWAY. AT THIS MOMENT THE CAR STOPPED TAKING ACCELERATOR INPUT. I WAS GOING UP A HILL NEXT TO A CYCLIST AND LOSING SPEED RAPIDLY. WHAT SHOULD HAVE BEEN A PASS WITH MAYBE 4 SECONDS TO SPARE ENDED UP BEING LESS THAN 2 SECONDS AND A LITTLE FRIGHTENING. I PULLED IN FRONT OF THE CYCLIST MUCH CLOSER THAN I WOULD HAVE LIKED. ONCE I WAS BACK IN THE LANE THE CAR GAVE ME CONTROL OF THE ACCELERATOR AGAIN. DURING THE INCIDENT THE WERE NO WARNINGS AUDIBLE, VISIBLE, OR HAPTIC PROVIDED BY THE CAR. THE ONLY THING THAT WAS UNUSUAL WAS THE ENGINE GOING TO IDLE AND THE ACCELERATOR NOT RESPONDING.
Mfg Campaign: 11243785
Recall Date: Aug 13, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY BACKUP CAMERA DOES NOT FUNCTION OR CANNOT BE VIEWED DUE TO ERROR MESSAGES, SYSTEM FREEZING, CAMERA ERRORS WHICH IS UNSAFE. THE RADIO IS EFFECTED AND THE HVAC CONTROLS, TOO. THIS HAPPENS RANDOMLY WHILE DRIVING, WHEN STARTING THE CAR AS WELL. I HAVE REAR WINDOWS THAT WILL NOT ROLL UP, WHICH IS UNSAFE. WIPERS ALSO DO NOT FUNCTION CORRECTLY. THEY WIPE TOO SLOW OR TOO FAST AND CANNOT BE CONTROLLED, WHICH IS UNSAFE. THESE CONDITIONS HAVE HAPPENED SINCE VEHICLE WAS NEW AND CONTINUE TO HAPPEN. HONDA DOES NOT HAVE A FIX FOR THIS.
Corrective Action:
MY BACKUP CAMERA DOES NOT FUNCTION OR CANNOT BE VIEWED DUE TO ERROR MESSAGES, SYSTEM FREEZING, CAMERA ERRORS WHICH IS UNSAFE. THE RADIO IS EFFECTED AND THE HVAC CONTROLS, TOO. THIS HAPPENS RANDOMLY WHILE DRIVING, WHEN STARTING THE CAR AS WELL. I HAVE REAR WINDOWS THAT WILL NOT ROLL UP, WHICH IS UNSAFE. WIPERS ALSO DO NOT FUNCTION CORRECTLY. THEY WIPE TOO SLOW OR TOO FAST AND CANNOT BE CONTROLLED, WHICH IS UNSAFE. THESE CONDITIONS HAVE HAPPENED SINCE VEHICLE WAS NEW AND CONTINUE TO HAPPEN. HONDA DOES NOT HAVE A FIX FOR THIS.
Additional Notes:
MY BACKUP CAMERA DOES NOT FUNCTION OR CANNOT BE VIEWED DUE TO ERROR MESSAGES, SYSTEM FREEZING, CAMERA ERRORS WHICH IS UNSAFE. THE RADIO IS EFFECTED AND THE HVAC CONTROLS, TOO. THIS HAPPENS RANDOMLY WHILE DRIVING, WHEN STARTING THE CAR AS WELL. I HAVE REAR WINDOWS THAT WILL NOT ROLL UP, WHICH IS UNSAFE. WIPERS ALSO DO NOT FUNCTION CORRECTLY. THEY WIPE TOO SLOW OR TOO FAST AND CANNOT BE CONTROLLED, WHICH IS UNSAFE. THESE CONDITIONS HAVE HAPPENED SINCE VEHICLE WAS NEW AND CONTINUE TO HAPPEN. HONDA DOES NOT HAVE A FIX FOR THIS.
Mfg Campaign: 11240788
Recall Date: Jul 31, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY BACKUP CAMERA DOES NOT FUNCTION OR CANNOT BE VIEWED DUE TO ERROR MESSAGES, SYSTEM FREEZING, CAMERA ERRORS WHICH IS UNSAFE. THE RADIO IS EFFECTED AND THE HVAC CONTROLS, TOO. THIS HAPPENS RANDOMLY WHILE DRIVING, WHEN STARTING THE CAR AS WELL. I HAVE REAR WINDOWS THAT WILL NOT ROLL UP, WHICH IS UNSAFE. WIPERS ALSO DO NOT FUNCTION CORRECTLY. THEY WIPE TOO SLOW OR TOO FAST AND CANNOT BE CONTROLLED, WHICH IS UNSAFE. THESE CONDITIONS HAVE HAPPENED SINCE VEHICLE WAS NEW AND CONTINUE TO HAPPEN. HONDA DOES NOT HAVE A FIX FOR THIS.
Corrective Action:
MY BACKUP CAMERA DOES NOT FUNCTION OR CANNOT BE VIEWED DUE TO ERROR MESSAGES, SYSTEM FREEZING, CAMERA ERRORS WHICH IS UNSAFE. THE RADIO IS EFFECTED AND THE HVAC CONTROLS, TOO. THIS HAPPENS RANDOMLY WHILE DRIVING, WHEN STARTING THE CAR AS WELL. I HAVE REAR WINDOWS THAT WILL NOT ROLL UP, WHICH IS UNSAFE. WIPERS ALSO DO NOT FUNCTION CORRECTLY. THEY WIPE TOO SLOW OR TOO FAST AND CANNOT BE CONTROLLED, WHICH IS UNSAFE. THESE CONDITIONS HAVE HAPPENED SINCE VEHICLE WAS NEW AND CONTINUE TO HAPPEN. HONDA DOES NOT HAVE A FIX FOR THIS.
Additional Notes:
MY BACKUP CAMERA DOES NOT FUNCTION OR CANNOT BE VIEWED DUE TO ERROR MESSAGES, SYSTEM FREEZING, CAMERA ERRORS WHICH IS UNSAFE. THE RADIO IS EFFECTED AND THE HVAC CONTROLS, TOO. THIS HAPPENS RANDOMLY WHILE DRIVING, WHEN STARTING THE CAR AS WELL. I HAVE REAR WINDOWS THAT WILL NOT ROLL UP, WHICH IS UNSAFE. WIPERS ALSO DO NOT FUNCTION CORRECTLY. THEY WIPE TOO SLOW OR TOO FAST AND CANNOT BE CONTROLLED, WHICH IS UNSAFE. THESE CONDITIONS HAVE HAPPENED SINCE VEHICLE WAS NEW AND CONTINUE TO HAPPEN. HONDA DOES NOT HAVE A FIX FOR THIS.
Mfg Campaign: 11240788
Recall Date: Jul 31, 2019
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY BACKUP CAMERA DOES NOT FUNCTION OR CANNOT BE VIEWED DUE TO ERROR MESSAGES, SYSTEM FREEZING, CAMERA ERRORS WHICH IS UNSAFE. THE RADIO IS EFFECTED AND THE HVAC CONTROLS, TOO. THIS HAPPENS RANDOMLY WHILE DRIVING, WHEN STARTING THE CAR AS WELL. I HAVE REAR WINDOWS THAT WILL NOT ROLL UP, WHICH IS UNSAFE. WIPERS ALSO DO NOT FUNCTION CORRECTLY. THEY WIPE TOO SLOW OR TOO FAST AND CANNOT BE CONTROLLED, WHICH IS UNSAFE. THESE CONDITIONS HAVE HAPPENED SINCE VEHICLE WAS NEW AND CONTINUE TO HAPPEN. HONDA DOES NOT HAVE A FIX FOR THIS.
Corrective Action:
MY BACKUP CAMERA DOES NOT FUNCTION OR CANNOT BE VIEWED DUE TO ERROR MESSAGES, SYSTEM FREEZING, CAMERA ERRORS WHICH IS UNSAFE. THE RADIO IS EFFECTED AND THE HVAC CONTROLS, TOO. THIS HAPPENS RANDOMLY WHILE DRIVING, WHEN STARTING THE CAR AS WELL. I HAVE REAR WINDOWS THAT WILL NOT ROLL UP, WHICH IS UNSAFE. WIPERS ALSO DO NOT FUNCTION CORRECTLY. THEY WIPE TOO SLOW OR TOO FAST AND CANNOT BE CONTROLLED, WHICH IS UNSAFE. THESE CONDITIONS HAVE HAPPENED SINCE VEHICLE WAS NEW AND CONTINUE TO HAPPEN. HONDA DOES NOT HAVE A FIX FOR THIS.
Additional Notes:
MY BACKUP CAMERA DOES NOT FUNCTION OR CANNOT BE VIEWED DUE TO ERROR MESSAGES, SYSTEM FREEZING, CAMERA ERRORS WHICH IS UNSAFE. THE RADIO IS EFFECTED AND THE HVAC CONTROLS, TOO. THIS HAPPENS RANDOMLY WHILE DRIVING, WHEN STARTING THE CAR AS WELL. I HAVE REAR WINDOWS THAT WILL NOT ROLL UP, WHICH IS UNSAFE. WIPERS ALSO DO NOT FUNCTION CORRECTLY. THEY WIPE TOO SLOW OR TOO FAST AND CANNOT BE CONTROLLED, WHICH IS UNSAFE. THESE CONDITIONS HAVE HAPPENED SINCE VEHICLE WAS NEW AND CONTINUE TO HAPPEN. HONDA DOES NOT HAVE A FIX FOR THIS.
Mfg Campaign: 11240788
Recall Date: Jul 31, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AT RANDOM TIMES EITHER STATIONARY OR MOVING, THE AUDIO MULTI FUNCTION UNIT WILL LOCK UP AND DISABLE VARIOUS FEATURES OF THE CAR INCLUDING SECURITY SYSTEMS AND CLIMATE CONTROL. I HAVE TAKEN THIS VEHICLE TO THE DEALER AND THEY STATE THAT THERE IS NO FIX FOR IT AND THAT I SHOULD TURN IT OFF AND BACK ON TO TRY TO RESET IT. SOMETIMES THIS WORKS AND SOMETIMES IT DOESN'T. AS THERE HAVE BEEN SEVERAL RECALLS ALREADY CONCERNING ELECTRONIC CONTROLS AND SAFETY SYSTEMS I'M CONCERNED THAT THIS RANDOMLY PRESENT MALFUNCTION COULD CREATE A CRITICAL SYSTEM FAILURE AT AN INOPPORTUNE TIME RESULTING IN AN ACCIDENT.
Corrective Action:
AT RANDOM TIMES EITHER STATIONARY OR MOVING, THE AUDIO MULTI FUNCTION UNIT WILL LOCK UP AND DISABLE VARIOUS FEATURES OF THE CAR INCLUDING SECURITY SYSTEMS AND CLIMATE CONTROL. I HAVE TAKEN THIS VEHICLE TO THE DEALER AND THEY STATE THAT THERE IS NO FIX FOR IT AND THAT I SHOULD TURN IT OFF AND BACK ON TO TRY TO RESET IT. SOMETIMES THIS WORKS AND SOMETIMES IT DOESN'T. AS THERE HAVE BEEN SEVERAL RECALLS ALREADY CONCERNING ELECTRONIC CONTROLS AND SAFETY SYSTEMS I'M CONCERNED THAT THIS RANDOMLY PRESENT MALFUNCTION COULD CREATE A CRITICAL SYSTEM FAILURE AT AN INOPPORTUNE TIME RESULTING IN AN ACCIDENT.
Additional Notes:
AT RANDOM TIMES EITHER STATIONARY OR MOVING, THE AUDIO MULTI FUNCTION UNIT WILL LOCK UP AND DISABLE VARIOUS FEATURES OF THE CAR INCLUDING SECURITY SYSTEMS AND CLIMATE CONTROL. I HAVE TAKEN THIS VEHICLE TO THE DEALER AND THEY STATE THAT THERE IS NO FIX FOR IT AND THAT I SHOULD TURN IT OFF AND BACK ON TO TRY TO RESET IT. SOMETIMES THIS WORKS AND SOMETIMES IT DOESN'T. AS THERE HAVE BEEN SEVERAL RECALLS ALREADY CONCERNING ELECTRONIC CONTROLS AND SAFETY SYSTEMS I'M CONCERNED THAT THIS RANDOMLY PRESENT MALFUNCTION COULD CREATE A CRITICAL SYSTEM FAILURE AT AN INOPPORTUNE TIME RESULTING IN AN ACCIDENT.
Mfg Campaign: 11240615
Recall Date: Jul 30, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE HAS ALREADY BEEN A RECALL ISSUED FOR THE LATCHES ON BOTH SLIDING DOORS. I WAS NOTIFIED AT THE END OF 2018 ABOUT THIS RECALL HOWEVER MY DEALERSHIP (HUBLER HONDA) DID NOT HAVE THE PARTS AT THAT TIME. THEY ENCOURAGED ME TO BRING MY VAN TO BACK TO HUBLER HONDA AT THE BEGINNING OF 2019 AS THE PARTS WOULD BE MORE READILY AVAILABLE. IT IS NOW JULY 25. I HAVE AN APPOINTMENT TOMORROW AND THAT DEALERSHIP NOTIFIED ME, TODAY, THAT THE PARTS ARE BACKORDERED AND WILL NOT BE ABLE TO FIX THE LATCHES. THIS IS ABSOLUTELY NOT SAFE WITH THREE CHILDREN AND UNACCEPTABLE. CAN SOMEONE HELP? I KNOW I CAN'T BE THE ONLY ONE THIS IS HAPPENING TO. TOWARDS THE END OF THE SCHOOL YEAR, THERE WERE MULTIPLE EPISODES IN THE CAR PICK UP LINE. MY CHILDREN WOULD CLIMB INTO MY STOPPED VAN, PUSH THE BUTTON TO CLOSE THE DOOR, IT WOULD CLOSE ALMOST COMPLETELY, AND THEN OPEN BACK UP.
Corrective Action:
THERE HAS ALREADY BEEN A RECALL ISSUED FOR THE LATCHES ON BOTH SLIDING DOORS. I WAS NOTIFIED AT THE END OF 2018 ABOUT THIS RECALL HOWEVER MY DEALERSHIP (HUBLER HONDA) DID NOT HAVE THE PARTS AT THAT TIME. THEY ENCOURAGED ME TO BRING MY VAN TO BACK TO HUBLER HONDA AT THE BEGINNING OF 2019 AS THE PARTS WOULD BE MORE READILY AVAILABLE. IT IS NOW JULY 25. I HAVE AN APPOINTMENT TOMORROW AND THAT DEALERSHIP NOTIFIED ME, TODAY, THAT THE PARTS ARE BACKORDERED AND WILL NOT BE ABLE TO FIX THE LATCHES. THIS IS ABSOLUTELY NOT SAFE WITH THREE CHILDREN AND UNACCEPTABLE. CAN SOMEONE HELP? I KNOW I CAN'T BE THE ONLY ONE THIS IS HAPPENING TO. TOWARDS THE END OF THE SCHOOL YEAR, THERE WERE MULTIPLE EPISODES IN THE CAR PICK UP LINE. MY CHILDREN WOULD CLIMB INTO MY STOPPED VAN, PUSH THE BUTTON TO CLOSE THE DOOR, IT WOULD CLOSE ALMOST COMPLETELY, AND THEN OPEN BACK UP.
Additional Notes:
THERE HAS ALREADY BEEN A RECALL ISSUED FOR THE LATCHES ON BOTH SLIDING DOORS. I WAS NOTIFIED AT THE END OF 2018 ABOUT THIS RECALL HOWEVER MY DEALERSHIP (HUBLER HONDA) DID NOT HAVE THE PARTS AT THAT TIME. THEY ENCOURAGED ME TO BRING MY VAN TO BACK TO HUBLER HONDA AT THE BEGINNING OF 2019 AS THE PARTS WOULD BE MORE READILY AVAILABLE. IT IS NOW JULY 25. I HAVE AN APPOINTMENT TOMORROW AND THAT DEALERSHIP NOTIFIED ME, TODAY, THAT THE PARTS ARE BACKORDERED AND WILL NOT BE ABLE TO FIX THE LATCHES. THIS IS ABSOLUTELY NOT SAFE WITH THREE CHILDREN AND UNACCEPTABLE. CAN SOMEONE HELP? I KNOW I CAN'T BE THE ONLY ONE THIS IS HAPPENING TO. TOWARDS THE END OF THE SCHOOL YEAR, THERE WERE MULTIPLE EPISODES IN THE CAR PICK UP LINE. MY CHILDREN WOULD CLIMB INTO MY STOPPED VAN, PUSH THE BUTTON TO CLOSE THE DOOR, IT WOULD CLOSE ALMOST COMPLETELY, AND THEN OPEN BACK UP.
Mfg Campaign: 11234799
Recall Date: Jul 25, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I BOUGHT THE VEHICLE NEW ON 07/10/2017. IT HAS BEEN TOWED INTO THE DEALERSHIP 3 TIMES BECAUSE IT WON'T START. THE FIRST TIME IT WAS TOWED IN, THE DEALERSHIP REPLACED THE BATTERY. THE SECOND TIME IT SAT IN MY GARAGE FOR TWO DAYS. WE WERE UNABLE TO START THE VAN. THE VAN HAS A KEYLESS ENTRY SYSTEM. THE VAN WOULD NOT UNLOCK, THE LIGHTS ON THE DASH WOULDN'T LIGHT UP AND IT WOULD NOT START. I CALLED HONDA AND THEY SENT A TOW TRUCK FOR THE CAR. THE TOW TRUCK DRIVER TRIED TO START THE VAN BY JUMPING THE BATTERY AND HE COULD NOT START IT. IT WAS COMPLETELY DEAD. IT WAS TOWED TO THE DEALERSHIP ON THAT SUNDAY. THE DEALERSHIP CALLED ME ON MONDAY MORNING AND TOLD ME THAT COULDN'T FIND A PROBLEM WITH THE VAN. THEY SAID IT STARTED RIGHT UP. THEY SAID THEY TRIED TO REPLICATE THE PROBLEM BUT COULD NOT. I PICKED THE VAN UP THE FOLLOWING DAY. THEN ON 07/19/2019 MY WIFE DROVE THE VAN TO A LOCAL VENUE WITH THE GRANDCHILDREN. AFTER ABOUT AN HOUR, SHE CAME OUT TO THE VAN AND IT WAS COMPLETELY DEAD AGAIN. I CALLED HONDA AND THEY SENT ANOTHER TOW TRUCK TO PICK IT UP. ONCE AGAIN THE TOW TRUCK DRIVER ATTEMPTED TO JUMP START THE VAN, AND ONCE AGAIN IT WAS COMPLETELY DEAD. THE VAN WAS TOWED OVER TO HONDA WHERE ONCE AGAIN THEY SAID THEY COULD NOT FIND A PROBLEM WITH THE VAN. IT STARTED FINE. THEY KEPT IT TWO DAYS CHECKING IT OUT AND ONCE AGAIN TOLD ME THAT THEY COULD NOT REPLICATED THE PROBLEM. THIS IS THE THIRD TIME IN 2 YEARS THAT THE VAN HAS TO BE TOWED IN AND THEY CAN'T FIND THE PROBLEM. I CANNOT BELIEVE THAT I HAVE THE ONLY HONDA ODYSSEY IN THE ENTIRE WORLD WITH THIS PROBLEM AND HONDA DOES NOT KNOW WHAT IT IS AND FIND THE PROBLEM.
Corrective Action:
I BOUGHT THE VEHICLE NEW ON 07/10/2017. IT HAS BEEN TOWED INTO THE DEALERSHIP 3 TIMES BECAUSE IT WON'T START. THE FIRST TIME IT WAS TOWED IN, THE DEALERSHIP REPLACED THE BATTERY. THE SECOND TIME IT SAT IN MY GARAGE FOR TWO DAYS. WE WERE UNABLE TO START THE VAN. THE VAN HAS A KEYLESS ENTRY SYSTEM. THE VAN WOULD NOT UNLOCK, THE LIGHTS ON THE DASH WOULDN'T LIGHT UP AND IT WOULD NOT START. I CALLED HONDA AND THEY SENT A TOW TRUCK FOR THE CAR. THE TOW TRUCK DRIVER TRIED TO START THE VAN BY JUMPING THE BATTERY AND HE COULD NOT START IT. IT WAS COMPLETELY DEAD. IT WAS TOWED TO THE DEALERSHIP ON THAT SUNDAY. THE DEALERSHIP CALLED ME ON MONDAY MORNING AND TOLD ME THAT COULDN'T FIND A PROBLEM WITH THE VAN. THEY SAID IT STARTED RIGHT UP. THEY SAID THEY TRIED TO REPLICATE THE PROBLEM BUT COULD NOT. I PICKED THE VAN UP THE FOLLOWING DAY. THEN ON 07/19/2019 MY WIFE DROVE THE VAN TO A LOCAL VENUE WITH THE GRANDCHILDREN. AFTER ABOUT AN HOUR, SHE CAME OUT TO THE VAN AND IT WAS COMPLETELY DEAD AGAIN. I CALLED HONDA AND THEY SENT ANOTHER TOW TRUCK TO PICK IT UP. ONCE AGAIN THE TOW TRUCK DRIVER ATTEMPTED TO JUMP START THE VAN, AND ONCE AGAIN IT WAS COMPLETELY DEAD. THE VAN WAS TOWED OVER TO HONDA WHERE ONCE AGAIN THEY SAID THEY COULD NOT FIND A PROBLEM WITH THE VAN. IT STARTED FINE. THEY KEPT IT TWO DAYS CHECKING IT OUT AND ONCE AGAIN TOLD ME THAT THEY COULD NOT REPLICATED THE PROBLEM. THIS IS THE THIRD TIME IN 2 YEARS THAT THE VAN HAS TO BE TOWED IN AND THEY CAN'T FIND THE PROBLEM. I CANNOT BELIEVE THAT I HAVE THE ONLY HONDA ODYSSEY IN THE ENTIRE WORLD WITH THIS PROBLEM AND HONDA DOES NOT KNOW WHAT IT IS AND FIND THE PROBLEM.
Additional Notes:
I BOUGHT THE VEHICLE NEW ON 07/10/2017. IT HAS BEEN TOWED INTO THE DEALERSHIP 3 TIMES BECAUSE IT WON'T START. THE FIRST TIME IT WAS TOWED IN, THE DEALERSHIP REPLACED THE BATTERY. THE SECOND TIME IT SAT IN MY GARAGE FOR TWO DAYS. WE WERE UNABLE TO START THE VAN. THE VAN HAS A KEYLESS ENTRY SYSTEM. THE VAN WOULD NOT UNLOCK, THE LIGHTS ON THE DASH WOULDN'T LIGHT UP AND IT WOULD NOT START. I CALLED HONDA AND THEY SENT A TOW TRUCK FOR THE CAR. THE TOW TRUCK DRIVER TRIED TO START THE VAN BY JUMPING THE BATTERY AND HE COULD NOT START IT. IT WAS COMPLETELY DEAD. IT WAS TOWED TO THE DEALERSHIP ON THAT SUNDAY. THE DEALERSHIP CALLED ME ON MONDAY MORNING AND TOLD ME THAT COULDN'T FIND A PROBLEM WITH THE VAN. THEY SAID IT STARTED RIGHT UP. THEY SAID THEY TRIED TO REPLICATE THE PROBLEM BUT COULD NOT. I PICKED THE VAN UP THE FOLLOWING DAY. THEN ON 07/19/2019 MY WIFE DROVE THE VAN TO A LOCAL VENUE WITH THE GRANDCHILDREN. AFTER ABOUT AN HOUR, SHE CAME OUT TO THE VAN AND IT WAS COMPLETELY DEAD AGAIN. I CALLED HONDA AND THEY SENT ANOTHER TOW TRUCK TO PICK IT UP. ONCE AGAIN THE TOW TRUCK DRIVER ATTEMPTED TO JUMP START THE VAN, AND ONCE AGAIN IT WAS COMPLETELY DEAD. THE VAN WAS TOWED OVER TO HONDA WHERE ONCE AGAIN THEY SAID THEY COULD NOT FIND A PROBLEM WITH THE VAN. IT STARTED FINE. THEY KEPT IT TWO DAYS CHECKING IT OUT AND ONCE AGAIN TOLD ME THAT THEY COULD NOT REPLICATED THE PROBLEM. THIS IS THE THIRD TIME IN 2 YEARS THAT THE VAN HAS TO BE TOWED IN AND THEY CAN'T FIND THE PROBLEM. I CANNOT BELIEVE THAT I HAVE THE ONLY HONDA ODYSSEY IN THE ENTIRE WORLD WITH THIS PROBLEM AND HONDA DOES NOT KNOW WHAT IT IS AND FIND THE PROBLEM.
Mfg Campaign: 11233874
Recall Date: Jul 22, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I BOUGHT THE VEHICLE NEW ON 07/10/2017. IT HAS BEEN TOWED INTO THE DEALERSHIP 3 TIMES BECAUSE IT WON'T START. THE FIRST TIME IT WAS TOWED IN, THE DEALERSHIP REPLACED THE BATTERY. THE SECOND TIME IT SAT IN MY GARAGE FOR TWO DAYS. WE WERE UNABLE TO START THE VAN. THE VAN HAS A KEYLESS ENTRY SYSTEM. THE VAN WOULD NOT UNLOCK, THE LIGHTS ON THE DASH WOULDN'T LIGHT UP AND IT WOULD NOT START. I CALLED HONDA AND THEY SENT A TOW TRUCK FOR THE CAR. THE TOW TRUCK DRIVER TRIED TO START THE VAN BY JUMPING THE BATTERY AND HE COULD NOT START IT. IT WAS COMPLETELY DEAD. IT WAS TOWED TO THE DEALERSHIP ON THAT SUNDAY. THE DEALERSHIP CALLED ME ON MONDAY MORNING AND TOLD ME THAT COULDN'T FIND A PROBLEM WITH THE VAN. THEY SAID IT STARTED RIGHT UP. THEY SAID THEY TRIED TO REPLICATE THE PROBLEM BUT COULD NOT. I PICKED THE VAN UP THE FOLLOWING DAY. THEN ON 07/19/2019 MY WIFE DROVE THE VAN TO A LOCAL VENUE WITH THE GRANDCHILDREN. AFTER ABOUT AN HOUR, SHE CAME OUT TO THE VAN AND IT WAS COMPLETELY DEAD AGAIN. I CALLED HONDA AND THEY SENT ANOTHER TOW TRUCK TO PICK IT UP. ONCE AGAIN THE TOW TRUCK DRIVER ATTEMPTED TO JUMP START THE VAN, AND ONCE AGAIN IT WAS COMPLETELY DEAD. THE VAN WAS TOWED OVER TO HONDA WHERE ONCE AGAIN THEY SAID THEY COULD NOT FIND A PROBLEM WITH THE VAN. IT STARTED FINE. THEY KEPT IT TWO DAYS CHECKING IT OUT AND ONCE AGAIN TOLD ME THAT THEY COULD NOT REPLICATED THE PROBLEM. THIS IS THE THIRD TIME IN 2 YEARS THAT THE VAN HAS TO BE TOWED IN AND THEY CAN'T FIND THE PROBLEM. I CANNOT BELIEVE THAT I HAVE THE ONLY HONDA ODYSSEY IN THE ENTIRE WORLD WITH THIS PROBLEM AND HONDA DOES NOT KNOW WHAT IT IS AND FIND THE PROBLEM.
Corrective Action:
I BOUGHT THE VEHICLE NEW ON 07/10/2017. IT HAS BEEN TOWED INTO THE DEALERSHIP 3 TIMES BECAUSE IT WON'T START. THE FIRST TIME IT WAS TOWED IN, THE DEALERSHIP REPLACED THE BATTERY. THE SECOND TIME IT SAT IN MY GARAGE FOR TWO DAYS. WE WERE UNABLE TO START THE VAN. THE VAN HAS A KEYLESS ENTRY SYSTEM. THE VAN WOULD NOT UNLOCK, THE LIGHTS ON THE DASH WOULDN'T LIGHT UP AND IT WOULD NOT START. I CALLED HONDA AND THEY SENT A TOW TRUCK FOR THE CAR. THE TOW TRUCK DRIVER TRIED TO START THE VAN BY JUMPING THE BATTERY AND HE COULD NOT START IT. IT WAS COMPLETELY DEAD. IT WAS TOWED TO THE DEALERSHIP ON THAT SUNDAY. THE DEALERSHIP CALLED ME ON MONDAY MORNING AND TOLD ME THAT COULDN'T FIND A PROBLEM WITH THE VAN. THEY SAID IT STARTED RIGHT UP. THEY SAID THEY TRIED TO REPLICATE THE PROBLEM BUT COULD NOT. I PICKED THE VAN UP THE FOLLOWING DAY. THEN ON 07/19/2019 MY WIFE DROVE THE VAN TO A LOCAL VENUE WITH THE GRANDCHILDREN. AFTER ABOUT AN HOUR, SHE CAME OUT TO THE VAN AND IT WAS COMPLETELY DEAD AGAIN. I CALLED HONDA AND THEY SENT ANOTHER TOW TRUCK TO PICK IT UP. ONCE AGAIN THE TOW TRUCK DRIVER ATTEMPTED TO JUMP START THE VAN, AND ONCE AGAIN IT WAS COMPLETELY DEAD. THE VAN WAS TOWED OVER TO HONDA WHERE ONCE AGAIN THEY SAID THEY COULD NOT FIND A PROBLEM WITH THE VAN. IT STARTED FINE. THEY KEPT IT TWO DAYS CHECKING IT OUT AND ONCE AGAIN TOLD ME THAT THEY COULD NOT REPLICATED THE PROBLEM. THIS IS THE THIRD TIME IN 2 YEARS THAT THE VAN HAS TO BE TOWED IN AND THEY CAN'T FIND THE PROBLEM. I CANNOT BELIEVE THAT I HAVE THE ONLY HONDA ODYSSEY IN THE ENTIRE WORLD WITH THIS PROBLEM AND HONDA DOES NOT KNOW WHAT IT IS AND FIND THE PROBLEM.
Additional Notes:
I BOUGHT THE VEHICLE NEW ON 07/10/2017. IT HAS BEEN TOWED INTO THE DEALERSHIP 3 TIMES BECAUSE IT WON'T START. THE FIRST TIME IT WAS TOWED IN, THE DEALERSHIP REPLACED THE BATTERY. THE SECOND TIME IT SAT IN MY GARAGE FOR TWO DAYS. WE WERE UNABLE TO START THE VAN. THE VAN HAS A KEYLESS ENTRY SYSTEM. THE VAN WOULD NOT UNLOCK, THE LIGHTS ON THE DASH WOULDN'T LIGHT UP AND IT WOULD NOT START. I CALLED HONDA AND THEY SENT A TOW TRUCK FOR THE CAR. THE TOW TRUCK DRIVER TRIED TO START THE VAN BY JUMPING THE BATTERY AND HE COULD NOT START IT. IT WAS COMPLETELY DEAD. IT WAS TOWED TO THE DEALERSHIP ON THAT SUNDAY. THE DEALERSHIP CALLED ME ON MONDAY MORNING AND TOLD ME THAT COULDN'T FIND A PROBLEM WITH THE VAN. THEY SAID IT STARTED RIGHT UP. THEY SAID THEY TRIED TO REPLICATE THE PROBLEM BUT COULD NOT. I PICKED THE VAN UP THE FOLLOWING DAY. THEN ON 07/19/2019 MY WIFE DROVE THE VAN TO A LOCAL VENUE WITH THE GRANDCHILDREN. AFTER ABOUT AN HOUR, SHE CAME OUT TO THE VAN AND IT WAS COMPLETELY DEAD AGAIN. I CALLED HONDA AND THEY SENT ANOTHER TOW TRUCK TO PICK IT UP. ONCE AGAIN THE TOW TRUCK DRIVER ATTEMPTED TO JUMP START THE VAN, AND ONCE AGAIN IT WAS COMPLETELY DEAD. THE VAN WAS TOWED OVER TO HONDA WHERE ONCE AGAIN THEY SAID THEY COULD NOT FIND A PROBLEM WITH THE VAN. IT STARTED FINE. THEY KEPT IT TWO DAYS CHECKING IT OUT AND ONCE AGAIN TOLD ME THAT THEY COULD NOT REPLICATED THE PROBLEM. THIS IS THE THIRD TIME IN 2 YEARS THAT THE VAN HAS TO BE TOWED IN AND THEY CAN'T FIND THE PROBLEM. I CANNOT BELIEVE THAT I HAVE THE ONLY HONDA ODYSSEY IN THE ENTIRE WORLD WITH THIS PROBLEM AND HONDA DOES NOT KNOW WHAT IT IS AND FIND THE PROBLEM.
Mfg Campaign: 11233874
Recall Date: Jul 22, 2019
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WE HAVE BEEN HAVING ISSUES WITH OUR DRIVER SIDE DOOR SINCE IT WAS 6 MONTHS OLD THEY HAVE FIXED IT TWICE NOW INCLUDING THE RECALL A FEW MONTHS AGO, AND IT IS BACK TO NOT CLOSING. THE FIRST TIME THEY FIXED IT WHEN WE WERE WAITING ON PARTS THE DOOR GOT TOTALLY SUCK CLOSED AND COULD NOT BE OPENED ANY WAY. THIS IS BECOMING A SAFETY ISSUE. I HAVE 10 PLUS VIDEOS FROM OVER THE LAST 18 MONTHS WHERE THE DOOR REFUSED TO CLOSE AND BOUNCE BACK OPEN MULTIPLE TIMES I HAVE TO SWITCH THE DOOR TO MANUAL TO GET IT TO CLOSE, WE ALSO GET A ANTI THEFT ERROR AT LEAST 1 TIME A WEEK AND HONDA HAS NO IDEA ON THAT ERROR EITHER. ALL MY PHOTOS AND VIDEOS ARE TOO BIG TO ATTACH.
Corrective Action:
WE HAVE BEEN HAVING ISSUES WITH OUR DRIVER SIDE DOOR SINCE IT WAS 6 MONTHS OLD THEY HAVE FIXED IT TWICE NOW INCLUDING THE RECALL A FEW MONTHS AGO, AND IT IS BACK TO NOT CLOSING. THE FIRST TIME THEY FIXED IT WHEN WE WERE WAITING ON PARTS THE DOOR GOT TOTALLY SUCK CLOSED AND COULD NOT BE OPENED ANY WAY. THIS IS BECOMING A SAFETY ISSUE. I HAVE 10 PLUS VIDEOS FROM OVER THE LAST 18 MONTHS WHERE THE DOOR REFUSED TO CLOSE AND BOUNCE BACK OPEN MULTIPLE TIMES I HAVE TO SWITCH THE DOOR TO MANUAL TO GET IT TO CLOSE, WE ALSO GET A ANTI THEFT ERROR AT LEAST 1 TIME A WEEK AND HONDA HAS NO IDEA ON THAT ERROR EITHER. ALL MY PHOTOS AND VIDEOS ARE TOO BIG TO ATTACH.
Additional Notes:
WE HAVE BEEN HAVING ISSUES WITH OUR DRIVER SIDE DOOR SINCE IT WAS 6 MONTHS OLD THEY HAVE FIXED IT TWICE NOW INCLUDING THE RECALL A FEW MONTHS AGO, AND IT IS BACK TO NOT CLOSING. THE FIRST TIME THEY FIXED IT WHEN WE WERE WAITING ON PARTS THE DOOR GOT TOTALLY SUCK CLOSED AND COULD NOT BE OPENED ANY WAY. THIS IS BECOMING A SAFETY ISSUE. I HAVE 10 PLUS VIDEOS FROM OVER THE LAST 18 MONTHS WHERE THE DOOR REFUSED TO CLOSE AND BOUNCE BACK OPEN MULTIPLE TIMES I HAVE TO SWITCH THE DOOR TO MANUAL TO GET IT TO CLOSE, WE ALSO GET A ANTI THEFT ERROR AT LEAST 1 TIME A WEEK AND HONDA HAS NO IDEA ON THAT ERROR EITHER. ALL MY PHOTOS AND VIDEOS ARE TOO BIG TO ATTACH.
Mfg Campaign: 11233719
Recall Date: Jul 21, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE HAVE BEEN HAVING ISSUES WITH OUR DRIVER SIDE DOOR SINCE IT WAS 6 MONTHS OLD THEY HAVE FIXED IT TWICE NOW INCLUDING THE RECALL A FEW MONTHS AGO, AND IT IS BACK TO NOT CLOSING. THE FIRST TIME THEY FIXED IT WHEN WE WERE WAITING ON PARTS THE DOOR GOT TOTALLY SUCK CLOSED AND COULD NOT BE OPENED ANY WAY. THIS IS BECOMING A SAFETY ISSUE. I HAVE 10 PLUS VIDEOS FROM OVER THE LAST 18 MONTHS WHERE THE DOOR REFUSED TO CLOSE AND BOUNCE BACK OPEN MULTIPLE TIMES I HAVE TO SWITCH THE DOOR TO MANUAL TO GET IT TO CLOSE, WE ALSO GET A ANTI THEFT ERROR AT LEAST 1 TIME A WEEK AND HONDA HAS NO IDEA ON THAT ERROR EITHER. ALL MY PHOTOS AND VIDEOS ARE TOO BIG TO ATTACH.
Corrective Action:
WE HAVE BEEN HAVING ISSUES WITH OUR DRIVER SIDE DOOR SINCE IT WAS 6 MONTHS OLD THEY HAVE FIXED IT TWICE NOW INCLUDING THE RECALL A FEW MONTHS AGO, AND IT IS BACK TO NOT CLOSING. THE FIRST TIME THEY FIXED IT WHEN WE WERE WAITING ON PARTS THE DOOR GOT TOTALLY SUCK CLOSED AND COULD NOT BE OPENED ANY WAY. THIS IS BECOMING A SAFETY ISSUE. I HAVE 10 PLUS VIDEOS FROM OVER THE LAST 18 MONTHS WHERE THE DOOR REFUSED TO CLOSE AND BOUNCE BACK OPEN MULTIPLE TIMES I HAVE TO SWITCH THE DOOR TO MANUAL TO GET IT TO CLOSE, WE ALSO GET A ANTI THEFT ERROR AT LEAST 1 TIME A WEEK AND HONDA HAS NO IDEA ON THAT ERROR EITHER. ALL MY PHOTOS AND VIDEOS ARE TOO BIG TO ATTACH.
Additional Notes:
WE HAVE BEEN HAVING ISSUES WITH OUR DRIVER SIDE DOOR SINCE IT WAS 6 MONTHS OLD THEY HAVE FIXED IT TWICE NOW INCLUDING THE RECALL A FEW MONTHS AGO, AND IT IS BACK TO NOT CLOSING. THE FIRST TIME THEY FIXED IT WHEN WE WERE WAITING ON PARTS THE DOOR GOT TOTALLY SUCK CLOSED AND COULD NOT BE OPENED ANY WAY. THIS IS BECOMING A SAFETY ISSUE. I HAVE 10 PLUS VIDEOS FROM OVER THE LAST 18 MONTHS WHERE THE DOOR REFUSED TO CLOSE AND BOUNCE BACK OPEN MULTIPLE TIMES I HAVE TO SWITCH THE DOOR TO MANUAL TO GET IT TO CLOSE, WE ALSO GET A ANTI THEFT ERROR AT LEAST 1 TIME A WEEK AND HONDA HAS NO IDEA ON THAT ERROR EITHER. ALL MY PHOTOS AND VIDEOS ARE TOO BIG TO ATTACH.
Mfg Campaign: 11233719
Recall Date: Jul 21, 2019
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Valencia, CA • 36 yrs
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