Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SJS, MJU, QJT, VJV
Recall Date: Oct 3, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2022-2024 Civic 4-door and Civic 5-door vehicles that received a replacement power steering rack as part of a service repair. The steering rack may have been incorrectly assembled, which can allow the tire to chafe against the lower suspension or tie rod end, possibly resulting in tire damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: YFW
Recall Date: Oct 19, 2023
Consumer Complaints
1.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
I want to express my genuine concern regarding a recent incident involving my daughter's 2022 Honda Civic Sport. On July 4th, while driving her car after a brief rain, she encountered standing water that had pooled along the side of the road. Unexpectedly, the car pulled to the right, and despite her best efforts to steer away, she couldn't as the steering wheel was locked. The loss of control resulted in the car careening right, jumping the curb and ending up on the sidewalk. I am grateful that while frightened and dazed, my daughter and her passengers escaped any physical harm. We promptly brought the vehicle to our trusted dealership to report the power steering failure and assess the resulting damage. We were disheartened to learn that since there is no existing recall on the power steering system, the dealership contended that the accident must have compromised the power steering and, therefore, repair was not covered under warranty. I want to emphasize that the power steering failure occurred prior to the accident and directly contributed to the car's loss of control. The vehicle has a mere 9000 miles on it, and my daughter was driving within the safe speed range of 40-45 miles per hour. We made the conscious decision to purchase a new Honda for our daughter to ensure she would not have to worry about unexpected breakdowns or malfunctions. Woefully, as is evidenced through incident, that is not the case. With the gravity of this situation in mind, I kindly request your immediate attention to this matter. I believe it is crucial that a thorough investigation into the power steering failure be conducted, acknowledging that the malfunction predates the accident and that Honda is responsible for the subsequent damage and distress.
Corrective Action:
I want to express my genuine concern regarding a recent incident involving my daughter's 2022 Honda Civic Sport. On July 4th, while driving her car after a brief rain, she encountered standing water that had pooled along the side of the road. Unexpectedly, the car pulled to the right, and despite her best efforts to steer away, she couldn't as the steering wheel was locked. The loss of control resulted in the car careening right, jumping the curb and ending up on the sidewalk. I am grateful that while frightened and dazed, my daughter and her passengers escaped any physical harm. We promptly brought the vehicle to our trusted dealership to report the power steering failure and assess the resulting damage. We were disheartened to learn that since there is no existing recall on the power steering system, the dealership contended that the accident must have compromised the power steering and, therefore, repair was not covered under warranty. I want to emphasize that the power steering failure occurred prior to the accident and directly contributed to the car's loss of control. The vehicle has a mere 9000 miles on it, and my daughter was driving within the safe speed range of 40-45 miles per hour. We made the conscious decision to purchase a new Honda for our daughter to ensure she would not have to worry about unexpected breakdowns or malfunctions. Woefully, as is evidenced through incident, that is not the case. With the gravity of this situation in mind, I kindly request your immediate attention to this matter. I believe it is crucial that a thorough investigation into the power steering failure be conducted, acknowledging that the malfunction predates the accident and that Honda is responsible for the subsequent damage and distress.
Additional Notes:
I want to express my genuine concern regarding a recent incident involving my daughter's 2022 Honda Civic Sport. On July 4th, while driving her car after a brief rain, she encountered standing water that had pooled along the side of the road. Unexpectedly, the car pulled to the right, and despite her best efforts to steer away, she couldn't as the steering wheel was locked. The loss of control resulted in the car careening right, jumping the curb and ending up on the sidewalk. I am grateful that while frightened and dazed, my daughter and her passengers escaped any physical harm. We promptly brought the vehicle to our trusted dealership to report the power steering failure and assess the resulting damage. We were disheartened to learn that since there is no existing recall on the power steering system, the dealership contended that the accident must have compromised the power steering and, therefore, repair was not covered under warranty. I want to emphasize that the power steering failure occurred prior to the accident and directly contributed to the car's loss of control. The vehicle has a mere 9000 miles on it, and my daughter was driving within the safe speed range of 40-45 miles per hour. We made the conscious decision to purchase a new Honda for our daughter to ensure she would not have to worry about unexpected breakdowns or malfunctions. Woefully, as is evidenced through incident, that is not the case. With the gravity of this situation in mind, I kindly request your immediate attention to this matter. I believe it is crucial that a thorough investigation into the power steering failure be conducted, acknowledging that the malfunction predates the accident and that Honda is responsible for the subsequent damage and distress.
Mfg Campaign: 11530495
Recall Date: Jul 5, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The steering is very sticky when driving at highway speeds, even with lane keep assist off. It requires excessive force to turn even turn the wheel slightly to the right or left resulting in over correction ice the wheel finally does turn.
Corrective Action:
The steering is very sticky when driving at highway speeds, even with lane keep assist off. It requires excessive force to turn even turn the wheel slightly to the right or left resulting in over correction ice the wheel finally does turn.
Additional Notes:
The steering is very sticky when driving at highway speeds, even with lane keep assist off. It requires excessive force to turn even turn the wheel slightly to the right or left resulting in over correction ice the wheel finally does turn.
Mfg Campaign: 11530309
Recall Date: Jul 4, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The steering is now very jerky and sticky at speeds 65mph and up it’s hard to make small adjustments and it’s extremely hard to control the car. At speeds lower than 20mph the car makes a loud noise coming from the steering rack to the steering wheel. My safety was put at risk during a long curve turn I tried to hug the left of lane as much as possible due to a big truck on the right lane and when I felt i needed to adjust back my steering locked and I compensated so I did not crash into the barrier and this point I jerked in the right lane and then back out in the left.
Corrective Action:
The steering is now very jerky and sticky at speeds 65mph and up it’s hard to make small adjustments and it’s extremely hard to control the car. At speeds lower than 20mph the car makes a loud noise coming from the steering rack to the steering wheel. My safety was put at risk during a long curve turn I tried to hug the left of lane as much as possible due to a big truck on the right lane and when I felt i needed to adjust back my steering locked and I compensated so I did not crash into the barrier and this point I jerked in the right lane and then back out in the left.
Additional Notes:
The steering is now very jerky and sticky at speeds 65mph and up it’s hard to make small adjustments and it’s extremely hard to control the car. At speeds lower than 20mph the car makes a loud noise coming from the steering rack to the steering wheel. My safety was put at risk during a long curve turn I tried to hug the left of lane as much as possible due to a big truck on the right lane and when I felt i needed to adjust back my steering locked and I compensated so I did not crash into the barrier and this point I jerked in the right lane and then back out in the left.
Mfg Campaign: 11530089
Recall Date: Jul 3, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
My car is nearing 39,000 miles now, but around the time it crossed 30,000 miles, I started to feel like there was a bit of a problem with the car "wondering" down the road rather than easily cruising straight. It was a very faint/subtle sensation, so it was hard to tell what it really was and wasn't present all the time (usually only at highway speed). As time has gone on, this issue has gotten gradually worse and is now becoming a safety issue in my opinion. The issue is more pronounced now, and it is obvious that it is an issue with the steering rack and/or steering assist components. When driving, anytime that I've been travelling for a moment without needing to steer left or right any, if I need to put a small steering input (for example, on the highway just simply staying between lane lines) the steering wheel will not want to turn easily at first. Then, once you finally increase your steering input enough, the steering will turn, but it will very suddenly become "easier/lighter" to turn, which is problematic because the car will now jerk and it is impossible to avoid turning the wheel further than I need to or intended to. So it creates an issue of constantly swerving back and forth down the road and is obviously very dangerous. The best way I can simply describe this issue is the steering wheel "sticks" in place when it is held in a constant position, and then once it stops sticking, the quick change in steering assist makes the car very hard to drive without swerving.
Corrective Action:
My car is nearing 39,000 miles now, but around the time it crossed 30,000 miles, I started to feel like there was a bit of a problem with the car "wondering" down the road rather than easily cruising straight. It was a very faint/subtle sensation, so it was hard to tell what it really was and wasn't present all the time (usually only at highway speed). As time has gone on, this issue has gotten gradually worse and is now becoming a safety issue in my opinion. The issue is more pronounced now, and it is obvious that it is an issue with the steering rack and/or steering assist components. When driving, anytime that I've been travelling for a moment without needing to steer left or right any, if I need to put a small steering input (for example, on the highway just simply staying between lane lines) the steering wheel will not want to turn easily at first. Then, once you finally increase your steering input enough, the steering will turn, but it will very suddenly become "easier/lighter" to turn, which is problematic because the car will now jerk and it is impossible to avoid turning the wheel further than I need to or intended to. So it creates an issue of constantly swerving back and forth down the road and is obviously very dangerous. The best way I can simply describe this issue is the steering wheel "sticks" in place when it is held in a constant position, and then once it stops sticking, the quick change in steering assist makes the car very hard to drive without swerving.
Additional Notes:
My car is nearing 39,000 miles now, but around the time it crossed 30,000 miles, I started to feel like there was a bit of a problem with the car "wondering" down the road rather than easily cruising straight. It was a very faint/subtle sensation, so it was hard to tell what it really was and wasn't present all the time (usually only at highway speed). As time has gone on, this issue has gotten gradually worse and is now becoming a safety issue in my opinion. The issue is more pronounced now, and it is obvious that it is an issue with the steering rack and/or steering assist components. When driving, anytime that I've been travelling for a moment without needing to steer left or right any, if I need to put a small steering input (for example, on the highway just simply staying between lane lines) the steering wheel will not want to turn easily at first. Then, once you finally increase your steering input enough, the steering will turn, but it will very suddenly become "easier/lighter" to turn, which is problematic because the car will now jerk and it is impossible to avoid turning the wheel further than I need to or intended to. So it creates an issue of constantly swerving back and forth down the road and is obviously very dangerous. The best way I can simply describe this issue is the steering wheel "sticks" in place when it is held in a constant position, and then once it stops sticking, the quick change in steering assist makes the car very hard to drive without swerving.
Mfg Campaign: 11530090
Recall Date: Jul 3, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering wheel sticks when I’m driving and sometimes locks until I put a certain amount of strength to move the vehicle
Corrective Action:
Steering wheel sticks when I’m driving and sometimes locks until I put a certain amount of strength to move the vehicle
Additional Notes:
Steering wheel sticks when I’m driving and sometimes locks until I put a certain amount of strength to move the vehicle
Mfg Campaign: 11529910
Recall Date: Jul 1, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
steering wheel feels locked when driving on highway, even after lane assist taken temporarily off .
Corrective Action:
steering wheel feels locked when driving on highway, even after lane assist taken temporarily off .
Additional Notes:
steering wheel feels locked when driving on highway, even after lane assist taken temporarily off .
Mfg Campaign: 11529523
Recall Date: Jun 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
I own a 22 Honda Civic that the steering has been sticking on so I took it in to the dealership and they couldn’t find anything wrong the first time, but then I took it again a couple months ago! They are saying that the part is on back order but they have had my car for two months. What am I supposed to do about this problem? The dealership is saying they know nothing about a steering problem.
Corrective Action:
I own a 22 Honda Civic that the steering has been sticking on so I took it in to the dealership and they couldn’t find anything wrong the first time, but then I took it again a couple months ago! They are saying that the part is on back order but they have had my car for two months. What am I supposed to do about this problem? The dealership is saying they know nothing about a steering problem.
Additional Notes:
I own a 22 Honda Civic that the steering has been sticking on so I took it in to the dealership and they couldn’t find anything wrong the first time, but then I took it again a couple months ago! They are saying that the part is on back order but they have had my car for two months. What am I supposed to do about this problem? The dealership is saying they know nothing about a steering problem.
Mfg Campaign: 11527780
Recall Date: Jun 19, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The steering wheel is sticking. You have to be forceful to turn. It's very dangerous
Corrective Action:
The steering wheel is sticking. You have to be forceful to turn. It's very dangerous
Additional Notes:
The steering wheel is sticking. You have to be forceful to turn. It's very dangerous
Mfg Campaign: 11527476
Recall Date: Jun 17, 2023
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
As driving down the interstate. My car was on adaptive cruise as well as lane assist. It was like a nightmare! The car took total control. Throwing me from right to left to right to left and finally into a concrete barrier. The vehicles suspension on the drivers side both front and back failed. It was a nightmare you could not wake up from. I could have easily rolled the car over. And easily hit other vehicles. No warning lights or anything was on before the incident.
Corrective Action:
As driving down the interstate. My car was on adaptive cruise as well as lane assist. It was like a nightmare! The car took total control. Throwing me from right to left to right to left and finally into a concrete barrier. The vehicles suspension on the drivers side both front and back failed. It was a nightmare you could not wake up from. I could have easily rolled the car over. And easily hit other vehicles. No warning lights or anything was on before the incident.
Additional Notes:
As driving down the interstate. My car was on adaptive cruise as well as lane assist. It was like a nightmare! The car took total control. Throwing me from right to left to right to left and finally into a concrete barrier. The vehicles suspension on the drivers side both front and back failed. It was a nightmare you could not wake up from. I could have easily rolled the car over. And easily hit other vehicles. No warning lights or anything was on before the incident.
Mfg Campaign: 11527121
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
As driving down the interstate. My car was on adaptive cruise as well as lane assist. It was like a nightmare! The car took total control. Throwing me from right to left to right to left and finally into a concrete barrier. The vehicles suspension on the drivers side both front and back failed. It was a nightmare you could not wake up from. I could have easily rolled the car over. And easily hit other vehicles. No warning lights or anything was on before the incident.
Corrective Action:
As driving down the interstate. My car was on adaptive cruise as well as lane assist. It was like a nightmare! The car took total control. Throwing me from right to left to right to left and finally into a concrete barrier. The vehicles suspension on the drivers side both front and back failed. It was a nightmare you could not wake up from. I could have easily rolled the car over. And easily hit other vehicles. No warning lights or anything was on before the incident.
Additional Notes:
As driving down the interstate. My car was on adaptive cruise as well as lane assist. It was like a nightmare! The car took total control. Throwing me from right to left to right to left and finally into a concrete barrier. The vehicles suspension on the drivers side both front and back failed. It was a nightmare you could not wake up from. I could have easily rolled the car over. And easily hit other vehicles. No warning lights or anything was on before the incident.
Mfg Campaign: 11527121
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
As driving down the interstate. My car was on adaptive cruise as well as lane assist. It was like a nightmare! The car took total control. Throwing me from right to left to right to left and finally into a concrete barrier. The vehicles suspension on the drivers side both front and back failed. It was a nightmare you could not wake up from. I could have easily rolled the car over. And easily hit other vehicles. No warning lights or anything was on before the incident.
Corrective Action:
As driving down the interstate. My car was on adaptive cruise as well as lane assist. It was like a nightmare! The car took total control. Throwing me from right to left to right to left and finally into a concrete barrier. The vehicles suspension on the drivers side both front and back failed. It was a nightmare you could not wake up from. I could have easily rolled the car over. And easily hit other vehicles. No warning lights or anything was on before the incident.
Additional Notes:
As driving down the interstate. My car was on adaptive cruise as well as lane assist. It was like a nightmare! The car took total control. Throwing me from right to left to right to left and finally into a concrete barrier. The vehicles suspension on the drivers side both front and back failed. It was a nightmare you could not wake up from. I could have easily rolled the car over. And easily hit other vehicles. No warning lights or anything was on before the incident.
Mfg Campaign: 11527121
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Have a previous complaint lodge, dealer replaced my steering rack about 3 months ago. within the last 500 miles or so the beginning signs of the issue are returning as this rack is also defective. Honda needs to figure out the problem and issue a recall immediately.
Corrective Action:
Have a previous complaint lodge, dealer replaced my steering rack about 3 months ago. within the last 500 miles or so the beginning signs of the issue are returning as this rack is also defective. Honda needs to figure out the problem and issue a recall immediately.
Additional Notes:
Have a previous complaint lodge, dealer replaced my steering rack about 3 months ago. within the last 500 miles or so the beginning signs of the issue are returning as this rack is also defective. Honda needs to figure out the problem and issue a recall immediately.
Mfg Campaign: 11526640
Recall Date: Jun 12, 2023
Honda (american Honda Motor Co.)
Defect Description:
WHEELS
Potential Consequences:
The TPMS (tire pressure monitoring system) never illuminated to let me know I had a flat tire, and still didn't illuminate even after the entire tread was ripped off the sidewall of the tire. The front left tire was the one that went flat, and had I not been astute to the vehicles behavior, I could have been in a severe accident, as it is a front tire. I noticed the car pulling left a little, but thought it was due to the construction being done to repave the highway. After about 10 minutes of driving, I felt and heard the thumping of a flat tire. I had to drive a few miles to safely exit the highway when I heard the loud bang of the tread separating from the rim and hitting the underside of the car and wheelwell. For the tread to have been completely sheared off, I must have been driving on a flat for a considerable amount of time. The entire time, the TPMS never illuminated to warn of a flat or of low tire pressure. When I got to the dealership, the service writer told me the TPMS doesn't warn of a blowout. I found that to be a strange comment, because I clearly didn't have a blowout. The car was pulling for a little while (over 10 minutes), and then it started the notorious thumping of a flat tire before the tread eventually ripped apart. I couldn't find anywhere in the 2022 Honda Civic Sedan owners manual that states anything to support the service writer. Only that it measures even tire pressure, which it obviously wouldn't have had, so the TPMS should have come on. Even if the TPMS didn't warn prior to a flat, I think it should have illuminated when the tread totally separated from the sidewall of the tire, and it did not. I sat with the car running for at least 20-25 minutes after getting off the highway, and it still never illuminated. From what the Ray Price Honda dealership service writer said, it didn't record any errors either.
Corrective Action:
The TPMS (tire pressure monitoring system) never illuminated to let me know I had a flat tire, and still didn't illuminate even after the entire tread was ripped off the sidewall of the tire. The front left tire was the one that went flat, and had I not been astute to the vehicles behavior, I could have been in a severe accident, as it is a front tire. I noticed the car pulling left a little, but thought it was due to the construction being done to repave the highway. After about 10 minutes of driving, I felt and heard the thumping of a flat tire. I had to drive a few miles to safely exit the highway when I heard the loud bang of the tread separating from the rim and hitting the underside of the car and wheelwell. For the tread to have been completely sheared off, I must have been driving on a flat for a considerable amount of time. The entire time, the TPMS never illuminated to warn of a flat or of low tire pressure. When I got to the dealership, the service writer told me the TPMS doesn't warn of a blowout. I found that to be a strange comment, because I clearly didn't have a blowout. The car was pulling for a little while (over 10 minutes), and then it started the notorious thumping of a flat tire before the tread eventually ripped apart. I couldn't find anywhere in the 2022 Honda Civic Sedan owners manual that states anything to support the service writer. Only that it measures even tire pressure, which it obviously wouldn't have had, so the TPMS should have come on. Even if the TPMS didn't warn prior to a flat, I think it should have illuminated when the tread totally separated from the sidewall of the tire, and it did not. I sat with the car running for at least 20-25 minutes after getting off the highway, and it still never illuminated. From what the Ray Price Honda dealership service writer said, it didn't record any errors either.
Additional Notes:
The TPMS (tire pressure monitoring system) never illuminated to let me know I had a flat tire, and still didn't illuminate even after the entire tread was ripped off the sidewall of the tire. The front left tire was the one that went flat, and had I not been astute to the vehicles behavior, I could have been in a severe accident, as it is a front tire. I noticed the car pulling left a little, but thought it was due to the construction being done to repave the highway. After about 10 minutes of driving, I felt and heard the thumping of a flat tire. I had to drive a few miles to safely exit the highway when I heard the loud bang of the tread separating from the rim and hitting the underside of the car and wheelwell. For the tread to have been completely sheared off, I must have been driving on a flat for a considerable amount of time. The entire time, the TPMS never illuminated to warn of a flat or of low tire pressure. When I got to the dealership, the service writer told me the TPMS doesn't warn of a blowout. I found that to be a strange comment, because I clearly didn't have a blowout. The car was pulling for a little while (over 10 minutes), and then it started the notorious thumping of a flat tire before the tread eventually ripped apart. I couldn't find anywhere in the 2022 Honda Civic Sedan owners manual that states anything to support the service writer. Only that it measures even tire pressure, which it obviously wouldn't have had, so the TPMS should have come on. Even if the TPMS didn't warn prior to a flat, I think it should have illuminated when the tread totally separated from the sidewall of the tire, and it did not. I sat with the car running for at least 20-25 minutes after getting off the highway, and it still never illuminated. From what the Ray Price Honda dealership service writer said, it didn't record any errors either.
Mfg Campaign: 11526017
Recall Date: Jun 8, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
STEERING WHEEL BE COME STICKY AT TIMES. FEELS LIKE SUDDEN LOSS OF THE POWER STEERING.
Corrective Action:
STEERING WHEEL BE COME STICKY AT TIMES. FEELS LIKE SUDDEN LOSS OF THE POWER STEERING.
Additional Notes:
STEERING WHEEL BE COME STICKY AT TIMES. FEELS LIKE SUDDEN LOSS OF THE POWER STEERING.
Mfg Campaign: 11526032
Recall Date: Jun 8, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Thanks for your support. The power steering is "sticky" causing to overturn and apply excessive force to get in to or out of a turn. I reported this to Honda in December and they diagnosed it as "electric power steering rack going bad. replacement needed" Warranty replacement. However, the part is under backorder and has no ETA since Dec 2023. I called Honda national and opened a case: 13730074 The vehicle was purchased at Rusty Wallis Honda Dallas in August 2022. They are refusing to service or replace the vehicle. I called them again today. The vehicle was diagnosed by Honda David McDavid Frisco Tx back in 31 Dec 2022 and they ordered the part. Still no ETA as of today. What are my options ?
Corrective Action:
Thanks for your support. The power steering is "sticky" causing to overturn and apply excessive force to get in to or out of a turn. I reported this to Honda in December and they diagnosed it as "electric power steering rack going bad. replacement needed" Warranty replacement. However, the part is under backorder and has no ETA since Dec 2023. I called Honda national and opened a case: 13730074 The vehicle was purchased at Rusty Wallis Honda Dallas in August 2022. They are refusing to service or replace the vehicle. I called them again today. The vehicle was diagnosed by Honda David McDavid Frisco Tx back in 31 Dec 2022 and they ordered the part. Still no ETA as of today. What are my options ?
Additional Notes:
Thanks for your support. The power steering is "sticky" causing to overturn and apply excessive force to get in to or out of a turn. I reported this to Honda in December and they diagnosed it as "electric power steering rack going bad. replacement needed" Warranty replacement. However, the part is under backorder and has no ETA since Dec 2023. I called Honda national and opened a case: 13730074 The vehicle was purchased at Rusty Wallis Honda Dallas in August 2022. They are refusing to service or replace the vehicle. I called them again today. The vehicle was diagnosed by Honda David McDavid Frisco Tx back in 31 Dec 2022 and they ordered the part. Still no ETA as of today. What are my options ?
Mfg Campaign: 11525885
Recall Date: Jun 7, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2022 Honda Civic. The contact stated while driving 40 MPH, the steering wheel started drifting to the left and the right independently. The contact stated no warning light was illuminated. The contact was able to continue driving to her destination. The contact took the vehicle to the local dealer and had an alignment completed. The contact continued to experience the failure. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the steering gear to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer had not been informed of the failure. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2022 Honda Civic. The contact stated while driving 40 MPH, the steering wheel started drifting to the left and the right independently. The contact stated no warning light was illuminated. The contact was able to continue driving to her destination. The contact took the vehicle to the local dealer and had an alignment completed. The contact continued to experience the failure. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the steering gear to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer had not been informed of the failure. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2022 Honda Civic. The contact stated while driving 40 MPH, the steering wheel started drifting to the left and the right independently. The contact stated no warning light was illuminated. The contact was able to continue driving to her destination. The contact took the vehicle to the local dealer and had an alignment completed. The contact continued to experience the failure. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the steering gear to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer had not been informed of the failure. The failure mileage was approximately 15,000.
Mfg Campaign: 11525557
Recall Date: Jun 6, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
While driving the car, I am experiencing a sticky steering wheel. it happens a low speeds but is more noticeable at highway speeds. The wheel sticks and when slightly turning it is causing me to over correct my steering. I have to be very quick because the car wants to jump into the other lane very quick. Then then going around larger curves, the steering wheel sticks and does not naturally rebound, again causing me to overcorrect. serious safety concern.
Corrective Action:
While driving the car, I am experiencing a sticky steering wheel. it happens a low speeds but is more noticeable at highway speeds. The wheel sticks and when slightly turning it is causing me to over correct my steering. I have to be very quick because the car wants to jump into the other lane very quick. Then then going around larger curves, the steering wheel sticks and does not naturally rebound, again causing me to overcorrect. serious safety concern.
Additional Notes:
While driving the car, I am experiencing a sticky steering wheel. it happens a low speeds but is more noticeable at highway speeds. The wheel sticks and when slightly turning it is causing me to over correct my steering. I have to be very quick because the car wants to jump into the other lane very quick. Then then going around larger curves, the steering wheel sticks and does not naturally rebound, again causing me to overcorrect. serious safety concern.
Mfg Campaign: 11525575
Recall Date: Jun 6, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
My steering rack has failed twice now, I purchased the car in August of 2021 and I have had a rental for over 7 months now combined. They are quoting July for the new part, likely replacing it with the same part that will fail again. Issues include: "sticky" steering wheel. Making it difficult to drive at low speeds, it is a safety concern not being able to make micro adjustments. Sometimes it pretty much locks and takes 2-3 lbs of pressure to "break" it free. It doesn't sound like much but when you're doing 70+ on the interstate it is incredibly dangerous. The first time it failed I was below 15k miles, then second time was right around 30k miles. The dealer has acknowledged the issue both times but has failed to replace it with a non-defective part.
Corrective Action:
My steering rack has failed twice now, I purchased the car in August of 2021 and I have had a rental for over 7 months now combined. They are quoting July for the new part, likely replacing it with the same part that will fail again. Issues include: "sticky" steering wheel. Making it difficult to drive at low speeds, it is a safety concern not being able to make micro adjustments. Sometimes it pretty much locks and takes 2-3 lbs of pressure to "break" it free. It doesn't sound like much but when you're doing 70+ on the interstate it is incredibly dangerous. The first time it failed I was below 15k miles, then second time was right around 30k miles. The dealer has acknowledged the issue both times but has failed to replace it with a non-defective part.
Additional Notes:
My steering rack has failed twice now, I purchased the car in August of 2021 and I have had a rental for over 7 months now combined. They are quoting July for the new part, likely replacing it with the same part that will fail again. Issues include: "sticky" steering wheel. Making it difficult to drive at low speeds, it is a safety concern not being able to make micro adjustments. Sometimes it pretty much locks and takes 2-3 lbs of pressure to "break" it free. It doesn't sound like much but when you're doing 70+ on the interstate it is incredibly dangerous. The first time it failed I was below 15k miles, then second time was right around 30k miles. The dealer has acknowledged the issue both times but has failed to replace it with a non-defective part.
Mfg Campaign: 11525597
Recall Date: Jun 6, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
I bought this car new from a Honda dealer in September of 2021. While driving the car home from the dealership I noticed it did not track straight and well on the highway - I needed to make small steering corrections frequently to keep it centered in the lane. Over the next few months I noticed the steering had small "kicking" motions and seemed to "stick" while driving normally. The car makes these motions at hwy speeds, low speeds, hot weather, cold weather, and sometimes when moving the wheel at rest I felt these stick or kick motions in the steering. These are subtle, mild motions but its alarming to have this happen and makes the car feel unsafe to drive. There is no pattern to when this happens - its totally random and unpredictable. I took the car in to the Honda dealer in December 21 for its first service and asked the service dept to check. I explained it was small steering motions and occurred randomly so they should drive it as long as needed to produce the problem. The dealers reported they could not find any problem with the steering. Since this service visit the steering "kicking" has continued to occur in the same random pattern since the day I bought it. I am a car enthusiest and have owned and drive literally hundreds of cars, trucks, SUV's and class I vehicles with manual steering, hydraulic power steering, and eledctric power steering. I have NEVER EVER had this symptom occur in any vehicle until experiencing in in th2022 Honda Civic. This steering prblem is NOT A NORMAL CONDITION - THERE IS A DEFECT IN THE STEERING SYSTEM THAT IS A POTENTIAL SAFETY HAZARD.
Corrective Action:
I bought this car new from a Honda dealer in September of 2021. While driving the car home from the dealership I noticed it did not track straight and well on the highway - I needed to make small steering corrections frequently to keep it centered in the lane. Over the next few months I noticed the steering had small "kicking" motions and seemed to "stick" while driving normally. The car makes these motions at hwy speeds, low speeds, hot weather, cold weather, and sometimes when moving the wheel at rest I felt these stick or kick motions in the steering. These are subtle, mild motions but its alarming to have this happen and makes the car feel unsafe to drive. There is no pattern to when this happens - its totally random and unpredictable. I took the car in to the Honda dealer in December 21 for its first service and asked the service dept to check. I explained it was small steering motions and occurred randomly so they should drive it as long as needed to produce the problem. The dealers reported they could not find any problem with the steering. Since this service visit the steering "kicking" has continued to occur in the same random pattern since the day I bought it. I am a car enthusiest and have owned and drive literally hundreds of cars, trucks, SUV's and class I vehicles with manual steering, hydraulic power steering, and eledctric power steering. I have NEVER EVER had this symptom occur in any vehicle until experiencing in in th2022 Honda Civic. This steering prblem is NOT A NORMAL CONDITION - THERE IS A DEFECT IN THE STEERING SYSTEM THAT IS A POTENTIAL SAFETY HAZARD.
Additional Notes:
I bought this car new from a Honda dealer in September of 2021. While driving the car home from the dealership I noticed it did not track straight and well on the highway - I needed to make small steering corrections frequently to keep it centered in the lane. Over the next few months I noticed the steering had small "kicking" motions and seemed to "stick" while driving normally. The car makes these motions at hwy speeds, low speeds, hot weather, cold weather, and sometimes when moving the wheel at rest I felt these stick or kick motions in the steering. These are subtle, mild motions but its alarming to have this happen and makes the car feel unsafe to drive. There is no pattern to when this happens - its totally random and unpredictable. I took the car in to the Honda dealer in December 21 for its first service and asked the service dept to check. I explained it was small steering motions and occurred randomly so they should drive it as long as needed to produce the problem. The dealers reported they could not find any problem with the steering. Since this service visit the steering "kicking" has continued to occur in the same random pattern since the day I bought it. I am a car enthusiest and have owned and drive literally hundreds of cars, trucks, SUV's and class I vehicles with manual steering, hydraulic power steering, and eledctric power steering. I have NEVER EVER had this symptom occur in any vehicle until experiencing in in th2022 Honda Civic. This steering prblem is NOT A NORMAL CONDITION - THERE IS A DEFECT IN THE STEERING SYSTEM THAT IS A POTENTIAL SAFETY HAZARD.
Mfg Campaign: 11525700
Recall Date: Jun 6, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering wheel feels sticky when driving
Corrective Action:
Steering wheel feels sticky when driving
Additional Notes:
Steering wheel feels sticky when driving
Mfg Campaign: 11525748
Recall Date: Jun 6, 2023
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