Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SJS, MJU, QJT, VJV
Recall Date: Oct 3, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2022-2024 Civic 4-door and Civic 5-door vehicles that received a replacement power steering rack as part of a service repair. The steering rack may have been incorrectly assembled, which can allow the tire to chafe against the lower suspension or tie rod end, possibly resulting in tire damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: YFW
Recall Date: Oct 19, 2023
Consumer Complaints
1.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
When driving steering becomes stuck and corrections have to be made constantly. At first it was minor but it has increased within the last several weeks. Sticky steering on highway and local roads.
Corrective Action:
When driving steering becomes stuck and corrections have to be made constantly. At first it was minor but it has increased within the last several weeks. Sticky steering on highway and local roads.
Additional Notes:
When driving steering becomes stuck and corrections have to be made constantly. At first it was minor but it has increased within the last several weeks. Sticky steering on highway and local roads.
Mfg Campaign: 11538771
Recall Date: Aug 15, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering wheel sticks when driving. This happens when lane assist is off. Steering wheel jerks and locks up. This is a safety issue!
Corrective Action:
Steering wheel sticks when driving. This happens when lane assist is off. Steering wheel jerks and locks up. This is a safety issue!
Additional Notes:
Steering wheel sticks when driving. This happens when lane assist is off. Steering wheel jerks and locks up. This is a safety issue!
Mfg Campaign: 11537634
Recall Date: Aug 10, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering is sticky when turning. It seems to get lightly stuck
Corrective Action:
Steering is sticky when turning. It seems to get lightly stuck
Additional Notes:
Steering is sticky when turning. It seems to get lightly stuck
Mfg Campaign: 11537640
Recall Date: Aug 10, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Very hard steering at high way seeds (60-70 mph), when vehicle is warmed up (1bout 30 minutes into driving) steering becomes very tight, resulting in possible over correction problems. difficult to main in traffic lane.
Corrective Action:
Very hard steering at high way seeds (60-70 mph), when vehicle is warmed up (1bout 30 minutes into driving) steering becomes very tight, resulting in possible over correction problems. difficult to main in traffic lane.
Additional Notes:
Very hard steering at high way seeds (60-70 mph), when vehicle is warmed up (1bout 30 minutes into driving) steering becomes very tight, resulting in possible over correction problems. difficult to main in traffic lane.
Mfg Campaign: 11537678
Recall Date: Aug 10, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
I bought a new 2022 civic touring. As of approximately 3000 miles into driving the vehicle, I noticed steering issues at lower road speeds of 30-45 miles per hour. The steering was "catching" when the steering wheel was oriented at 12 o'clock. I immediately took it to a dealership and demanded they drive the vehicle and I told them the steering rack needed to be replaced. At first they agreed with me that the mechanical rack itself was the problem; however, after further investigation, they discovered the problem was with the Hitachi-made ECU (electronic control unit) with the power steering system. I waited 7 months for this repair. I demanded the dealership foot the bill for my rental car for the duration of this time, and they did. The part was back-ordered because it is Japanese, and assembled in China. It is a relatively advanced semiconductor microchip, hence the wait. The part nomenclature is "Steering Gearbox, Electric Power Steering." I have put 3000 miles on the vehicle since it was repaired, and have not noticed any lingering symptoms of the initial problem. Car steering appears healthy. DEMAND that the repairing party honors the warranty. This is an expensive repair that dealerships do not want to pay for, according to most forums relating to this issue. Therefore, they are waiting for Honda to issue a recall, which will never happen due to the low number of problem cases. Mine is the only case of this repair being done satisfactorily that I have found online. Good luck guys.
Corrective Action:
I bought a new 2022 civic touring. As of approximately 3000 miles into driving the vehicle, I noticed steering issues at lower road speeds of 30-45 miles per hour. The steering was "catching" when the steering wheel was oriented at 12 o'clock. I immediately took it to a dealership and demanded they drive the vehicle and I told them the steering rack needed to be replaced. At first they agreed with me that the mechanical rack itself was the problem; however, after further investigation, they discovered the problem was with the Hitachi-made ECU (electronic control unit) with the power steering system. I waited 7 months for this repair. I demanded the dealership foot the bill for my rental car for the duration of this time, and they did. The part was back-ordered because it is Japanese, and assembled in China. It is a relatively advanced semiconductor microchip, hence the wait. The part nomenclature is "Steering Gearbox, Electric Power Steering." I have put 3000 miles on the vehicle since it was repaired, and have not noticed any lingering symptoms of the initial problem. Car steering appears healthy. DEMAND that the repairing party honors the warranty. This is an expensive repair that dealerships do not want to pay for, according to most forums relating to this issue. Therefore, they are waiting for Honda to issue a recall, which will never happen due to the low number of problem cases. Mine is the only case of this repair being done satisfactorily that I have found online. Good luck guys.
Additional Notes:
I bought a new 2022 civic touring. As of approximately 3000 miles into driving the vehicle, I noticed steering issues at lower road speeds of 30-45 miles per hour. The steering was "catching" when the steering wheel was oriented at 12 o'clock. I immediately took it to a dealership and demanded they drive the vehicle and I told them the steering rack needed to be replaced. At first they agreed with me that the mechanical rack itself was the problem; however, after further investigation, they discovered the problem was with the Hitachi-made ECU (electronic control unit) with the power steering system. I waited 7 months for this repair. I demanded the dealership foot the bill for my rental car for the duration of this time, and they did. The part was back-ordered because it is Japanese, and assembled in China. It is a relatively advanced semiconductor microchip, hence the wait. The part nomenclature is "Steering Gearbox, Electric Power Steering." I have put 3000 miles on the vehicle since it was repaired, and have not noticed any lingering symptoms of the initial problem. Car steering appears healthy. DEMAND that the repairing party honors the warranty. This is an expensive repair that dealerships do not want to pay for, according to most forums relating to this issue. Therefore, they are waiting for Honda to issue a recall, which will never happen due to the low number of problem cases. Mine is the only case of this repair being done satisfactorily that I have found online. Good luck guys.
Mfg Campaign: 11536884
Recall Date: Aug 7, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
5,200 miles warning light steering appears and the steering wheel slightly moves on it own left to right .. right to left along (back & forth) with stiffing up .. all of this happens in a few seconds and goes away. It is random and has happened within a few minutes of each occurrence. I went on line and searched this other have had the same experience and I took a picture of what exactly appeared on my dash so you can see it.
Corrective Action:
5,200 miles warning light steering appears and the steering wheel slightly moves on it own left to right .. right to left along (back & forth) with stiffing up .. all of this happens in a few seconds and goes away. It is random and has happened within a few minutes of each occurrence. I went on line and searched this other have had the same experience and I took a picture of what exactly appeared on my dash so you can see it.
Additional Notes:
5,200 miles warning light steering appears and the steering wheel slightly moves on it own left to right .. right to left along (back & forth) with stiffing up .. all of this happens in a few seconds and goes away. It is random and has happened within a few minutes of each occurrence. I went on line and searched this other have had the same experience and I took a picture of what exactly appeared on my dash so you can see it.
Mfg Campaign: 11536976
Recall Date: Aug 7, 2023
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
My car has the red light blinking on and I can't turn on my car it said it has engines problems
Corrective Action:
My car has the red light blinking on and I can't turn on my car it said it has engines problems
Additional Notes:
My car has the red light blinking on and I can't turn on my car it said it has engines problems
Mfg Campaign: 11536754
Recall Date: Aug 6, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My car has the red light blinking on and I can't turn on my car it said it has engines problems
Corrective Action:
My car has the red light blinking on and I can't turn on my car it said it has engines problems
Additional Notes:
My car has the red light blinking on and I can't turn on my car it said it has engines problems
Mfg Campaign: 11536754
Recall Date: Aug 6, 2023
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
My car has the red light blinking on and I can't turn on my car it said it has engines problems
Corrective Action:
My car has the red light blinking on and I can't turn on my car it said it has engines problems
Additional Notes:
My car has the red light blinking on and I can't turn on my car it said it has engines problems
Mfg Campaign: 11536754
Recall Date: Aug 6, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The steering wheel gets stuck in it's place and takes lots of force to turn and get it unstuck. This happens after about 10 minutes of driving. This makes it dangerous to turn
Corrective Action:
The steering wheel gets stuck in it's place and takes lots of force to turn and get it unstuck. This happens after about 10 minutes of driving. This makes it dangerous to turn
Additional Notes:
The steering wheel gets stuck in it's place and takes lots of force to turn and get it unstuck. This happens after about 10 minutes of driving. This makes it dangerous to turn
Mfg Campaign: 11533563
Recall Date: Jul 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Having some scary issues with my power steering as if my wheel wants to lock up and sometimes depending on the speed limit even driving slowly i have problems steering and you can hear a weird erring sound when my wheel is turning because of whatever this issue is and its only getting worse.
Corrective Action:
Having some scary issues with my power steering as if my wheel wants to lock up and sometimes depending on the speed limit even driving slowly i have problems steering and you can hear a weird erring sound when my wheel is turning because of whatever this issue is and its only getting worse.
Additional Notes:
Having some scary issues with my power steering as if my wheel wants to lock up and sometimes depending on the speed limit even driving slowly i have problems steering and you can hear a weird erring sound when my wheel is turning because of whatever this issue is and its only getting worse.
Mfg Campaign: 11532207
Recall Date: Jul 14, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2022 Honda Civic. The contact stated that while driving 50 MPH, the steering wheel intermittently seized. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering wheel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 48,000.
Corrective Action:
The contact owns a 2022 Honda Civic. The contact stated that while driving 50 MPH, the steering wheel intermittently seized. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering wheel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 48,000.
Additional Notes:
The contact owns a 2022 Honda Civic. The contact stated that while driving 50 MPH, the steering wheel intermittently seized. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering wheel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 48,000.
Mfg Campaign: 11531778
Recall Date: Jul 12, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering wheel sticks at highway speeds then causes it to swerve when it does turn.
Corrective Action:
Steering wheel sticks at highway speeds then causes it to swerve when it does turn.
Additional Notes:
Steering wheel sticks at highway speeds then causes it to swerve when it does turn.
Mfg Campaign: 11531705
Recall Date: Jul 11, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
3 months after purchasing my 2022 honda civic, I started to experience problems with my steering. At first, I thought it was because it was a new car and was stiffer but other people driving my car told me it was not normal. I can explain it has a sticky feeling in the steering driving past 30-40 mph. It becomes hard to keep in my lane as I am always jerking it back and forth as it steers off and the wheel feels stuck. I took it to my Honda dealership where they confirmed it was the power steering. The part has been on back order for over 4 months now and they informed me it was safe to drive my car. Within 4 months, it has gotten worse and my arms will be sore and hurting after driving. It also started to make a clicking noise as I steer.
Corrective Action:
3 months after purchasing my 2022 honda civic, I started to experience problems with my steering. At first, I thought it was because it was a new car and was stiffer but other people driving my car told me it was not normal. I can explain it has a sticky feeling in the steering driving past 30-40 mph. It becomes hard to keep in my lane as I am always jerking it back and forth as it steers off and the wheel feels stuck. I took it to my Honda dealership where they confirmed it was the power steering. The part has been on back order for over 4 months now and they informed me it was safe to drive my car. Within 4 months, it has gotten worse and my arms will be sore and hurting after driving. It also started to make a clicking noise as I steer.
Additional Notes:
3 months after purchasing my 2022 honda civic, I started to experience problems with my steering. At first, I thought it was because it was a new car and was stiffer but other people driving my car told me it was not normal. I can explain it has a sticky feeling in the steering driving past 30-40 mph. It becomes hard to keep in my lane as I am always jerking it back and forth as it steers off and the wheel feels stuck. I took it to my Honda dealership where they confirmed it was the power steering. The part has been on back order for over 4 months now and they informed me it was safe to drive my car. Within 4 months, it has gotten worse and my arms will be sore and hurting after driving. It also started to make a clicking noise as I steer.
Mfg Campaign: 11531109
Recall Date: Jul 8, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering sticks and “clicks” after sustained driving at highway speeds, especially when turning left. Once it starts at highways speeds, it continues at low speeds until the car rests for a period. The problem temporarily goes away but then returns when the above me tokens conditions are reached again.
Corrective Action:
Steering sticks and “clicks” after sustained driving at highway speeds, especially when turning left. Once it starts at highways speeds, it continues at low speeds until the car rests for a period. The problem temporarily goes away but then returns when the above me tokens conditions are reached again.
Additional Notes:
Steering sticks and “clicks” after sustained driving at highway speeds, especially when turning left. Once it starts at highways speeds, it continues at low speeds until the car rests for a period. The problem temporarily goes away but then returns when the above me tokens conditions are reached again.
Mfg Campaign: 11530825
Recall Date: Jul 7, 2023
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Steering sticks and “clicks” after sustained driving at highway speeds, especially when turning left. Once it starts at highways speeds, it continues at low speeds until the car rests for a period. The problem temporarily goes away but then returns when the above me tokens conditions are reached again.
Corrective Action:
Steering sticks and “clicks” after sustained driving at highway speeds, especially when turning left. Once it starts at highways speeds, it continues at low speeds until the car rests for a period. The problem temporarily goes away but then returns when the above me tokens conditions are reached again.
Additional Notes:
Steering sticks and “clicks” after sustained driving at highway speeds, especially when turning left. Once it starts at highways speeds, it continues at low speeds until the car rests for a period. The problem temporarily goes away but then returns when the above me tokens conditions are reached again.
Mfg Campaign: 11530825
Recall Date: Jul 7, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The steering does not hold steady in a straight line. I cannot safely drive this car over 40 miles per hour, because I have to hold the steering wheel very hard to keep it from skidding off in a straight lane. even at slower speed the steering wheel becomes stiff and difficult to maneuver. It is not safe to drive on the highway at 65 miles per hour because the steering goes from side to side or locks up. Last week I nearly got into an accident on the interstate, but I moved fast and I got it under control. It all started at about 40,000 miles, with a noise and a very slight steering problem, I thought I needed to change the tires and alignment, I did, but the noise continued and as I use the car more the steering worsens. The Honda dealer ran a diagnostic recommending I replace the Power Steering Rack, costing $2700. Doesn't seem fair to me for such a new car.
Corrective Action:
The steering does not hold steady in a straight line. I cannot safely drive this car over 40 miles per hour, because I have to hold the steering wheel very hard to keep it from skidding off in a straight lane. even at slower speed the steering wheel becomes stiff and difficult to maneuver. It is not safe to drive on the highway at 65 miles per hour because the steering goes from side to side or locks up. Last week I nearly got into an accident on the interstate, but I moved fast and I got it under control. It all started at about 40,000 miles, with a noise and a very slight steering problem, I thought I needed to change the tires and alignment, I did, but the noise continued and as I use the car more the steering worsens. The Honda dealer ran a diagnostic recommending I replace the Power Steering Rack, costing $2700. Doesn't seem fair to me for such a new car.
Additional Notes:
The steering does not hold steady in a straight line. I cannot safely drive this car over 40 miles per hour, because I have to hold the steering wheel very hard to keep it from skidding off in a straight lane. even at slower speed the steering wheel becomes stiff and difficult to maneuver. It is not safe to drive on the highway at 65 miles per hour because the steering goes from side to side or locks up. Last week I nearly got into an accident on the interstate, but I moved fast and I got it under control. It all started at about 40,000 miles, with a noise and a very slight steering problem, I thought I needed to change the tires and alignment, I did, but the noise continued and as I use the car more the steering worsens. The Honda dealer ran a diagnostic recommending I replace the Power Steering Rack, costing $2700. Doesn't seem fair to me for such a new car.
Mfg Campaign: 11530463
Recall Date: Jul 5, 2023
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The steering does not hold steady in a straight line. I cannot safely drive this car over 40 miles per hour, because I have to hold the steering wheel very hard to keep it from skidding off in a straight lane. even at slower speed the steering wheel becomes stiff and difficult to maneuver. It is not safe to drive on the highway at 65 miles per hour because the steering goes from side to side or locks up. Last week I nearly got into an accident on the interstate, but I moved fast and I got it under control. It all started at about 40,000 miles, with a noise and a very slight steering problem, I thought I needed to change the tires and alignment, I did, but the noise continued and as I use the car more the steering worsens. The Honda dealer ran a diagnostic recommending I replace the Power Steering Rack, costing $2700. Doesn't seem fair to me for such a new car.
Corrective Action:
The steering does not hold steady in a straight line. I cannot safely drive this car over 40 miles per hour, because I have to hold the steering wheel very hard to keep it from skidding off in a straight lane. even at slower speed the steering wheel becomes stiff and difficult to maneuver. It is not safe to drive on the highway at 65 miles per hour because the steering goes from side to side or locks up. Last week I nearly got into an accident on the interstate, but I moved fast and I got it under control. It all started at about 40,000 miles, with a noise and a very slight steering problem, I thought I needed to change the tires and alignment, I did, but the noise continued and as I use the car more the steering worsens. The Honda dealer ran a diagnostic recommending I replace the Power Steering Rack, costing $2700. Doesn't seem fair to me for such a new car.
Additional Notes:
The steering does not hold steady in a straight line. I cannot safely drive this car over 40 miles per hour, because I have to hold the steering wheel very hard to keep it from skidding off in a straight lane. even at slower speed the steering wheel becomes stiff and difficult to maneuver. It is not safe to drive on the highway at 65 miles per hour because the steering goes from side to side or locks up. Last week I nearly got into an accident on the interstate, but I moved fast and I got it under control. It all started at about 40,000 miles, with a noise and a very slight steering problem, I thought I needed to change the tires and alignment, I did, but the noise continued and as I use the car more the steering worsens. The Honda dealer ran a diagnostic recommending I replace the Power Steering Rack, costing $2700. Doesn't seem fair to me for such a new car.
Mfg Campaign: 11530463
Recall Date: Jul 5, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
I want to express my genuine concern regarding a recent incident involving my daughter's 2022 Honda Civic Sport. On July 4th, while driving her car after a brief rain, she encountered standing water that had pooled along the side of the road. Unexpectedly, the car pulled to the right, and despite her best efforts to steer away, she couldn't as the steering wheel was locked. The loss of control resulted in the car careening right, jumping the curb and ending up on the sidewalk. I am grateful that while frightened and dazed, my daughter and her passengers escaped any physical harm. We promptly brought the vehicle to our trusted dealership to report the power steering failure and assess the resulting damage. We were disheartened to learn that since there is no existing recall on the power steering system, the dealership contended that the accident must have compromised the power steering and, therefore, repair was not covered under warranty. I want to emphasize that the power steering failure occurred prior to the accident and directly contributed to the car's loss of control. The vehicle has a mere 9000 miles on it, and my daughter was driving within the safe speed range of 40-45 miles per hour. We made the conscious decision to purchase a new Honda for our daughter to ensure she would not have to worry about unexpected breakdowns or malfunctions. Woefully, as is evidenced through incident, that is not the case. With the gravity of this situation in mind, I kindly request your immediate attention to this matter. I believe it is crucial that a thorough investigation into the power steering failure be conducted, acknowledging that the malfunction predates the accident and that Honda is responsible for the subsequent damage and distress.
Corrective Action:
I want to express my genuine concern regarding a recent incident involving my daughter's 2022 Honda Civic Sport. On July 4th, while driving her car after a brief rain, she encountered standing water that had pooled along the side of the road. Unexpectedly, the car pulled to the right, and despite her best efforts to steer away, she couldn't as the steering wheel was locked. The loss of control resulted in the car careening right, jumping the curb and ending up on the sidewalk. I am grateful that while frightened and dazed, my daughter and her passengers escaped any physical harm. We promptly brought the vehicle to our trusted dealership to report the power steering failure and assess the resulting damage. We were disheartened to learn that since there is no existing recall on the power steering system, the dealership contended that the accident must have compromised the power steering and, therefore, repair was not covered under warranty. I want to emphasize that the power steering failure occurred prior to the accident and directly contributed to the car's loss of control. The vehicle has a mere 9000 miles on it, and my daughter was driving within the safe speed range of 40-45 miles per hour. We made the conscious decision to purchase a new Honda for our daughter to ensure she would not have to worry about unexpected breakdowns or malfunctions. Woefully, as is evidenced through incident, that is not the case. With the gravity of this situation in mind, I kindly request your immediate attention to this matter. I believe it is crucial that a thorough investigation into the power steering failure be conducted, acknowledging that the malfunction predates the accident and that Honda is responsible for the subsequent damage and distress.
Additional Notes:
I want to express my genuine concern regarding a recent incident involving my daughter's 2022 Honda Civic Sport. On July 4th, while driving her car after a brief rain, she encountered standing water that had pooled along the side of the road. Unexpectedly, the car pulled to the right, and despite her best efforts to steer away, she couldn't as the steering wheel was locked. The loss of control resulted in the car careening right, jumping the curb and ending up on the sidewalk. I am grateful that while frightened and dazed, my daughter and her passengers escaped any physical harm. We promptly brought the vehicle to our trusted dealership to report the power steering failure and assess the resulting damage. We were disheartened to learn that since there is no existing recall on the power steering system, the dealership contended that the accident must have compromised the power steering and, therefore, repair was not covered under warranty. I want to emphasize that the power steering failure occurred prior to the accident and directly contributed to the car's loss of control. The vehicle has a mere 9000 miles on it, and my daughter was driving within the safe speed range of 40-45 miles per hour. We made the conscious decision to purchase a new Honda for our daughter to ensure she would not have to worry about unexpected breakdowns or malfunctions. Woefully, as is evidenced through incident, that is not the case. With the gravity of this situation in mind, I kindly request your immediate attention to this matter. I believe it is crucial that a thorough investigation into the power steering failure be conducted, acknowledging that the malfunction predates the accident and that Honda is responsible for the subsequent damage and distress.
Mfg Campaign: 11530495
Recall Date: Jul 5, 2023
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
I want to express my genuine concern regarding a recent incident involving my daughter's 2022 Honda Civic Sport. On July 4th, while driving her car after a brief rain, she encountered standing water that had pooled along the side of the road. Unexpectedly, the car pulled to the right, and despite her best efforts to steer away, she couldn't as the steering wheel was locked. The loss of control resulted in the car careening right, jumping the curb and ending up on the sidewalk. I am grateful that while frightened and dazed, my daughter and her passengers escaped any physical harm. We promptly brought the vehicle to our trusted dealership to report the power steering failure and assess the resulting damage. We were disheartened to learn that since there is no existing recall on the power steering system, the dealership contended that the accident must have compromised the power steering and, therefore, repair was not covered under warranty. I want to emphasize that the power steering failure occurred prior to the accident and directly contributed to the car's loss of control. The vehicle has a mere 9000 miles on it, and my daughter was driving within the safe speed range of 40-45 miles per hour. We made the conscious decision to purchase a new Honda for our daughter to ensure she would not have to worry about unexpected breakdowns or malfunctions. Woefully, as is evidenced through incident, that is not the case. With the gravity of this situation in mind, I kindly request your immediate attention to this matter. I believe it is crucial that a thorough investigation into the power steering failure be conducted, acknowledging that the malfunction predates the accident and that Honda is responsible for the subsequent damage and distress.
Corrective Action:
I want to express my genuine concern regarding a recent incident involving my daughter's 2022 Honda Civic Sport. On July 4th, while driving her car after a brief rain, she encountered standing water that had pooled along the side of the road. Unexpectedly, the car pulled to the right, and despite her best efforts to steer away, she couldn't as the steering wheel was locked. The loss of control resulted in the car careening right, jumping the curb and ending up on the sidewalk. I am grateful that while frightened and dazed, my daughter and her passengers escaped any physical harm. We promptly brought the vehicle to our trusted dealership to report the power steering failure and assess the resulting damage. We were disheartened to learn that since there is no existing recall on the power steering system, the dealership contended that the accident must have compromised the power steering and, therefore, repair was not covered under warranty. I want to emphasize that the power steering failure occurred prior to the accident and directly contributed to the car's loss of control. The vehicle has a mere 9000 miles on it, and my daughter was driving within the safe speed range of 40-45 miles per hour. We made the conscious decision to purchase a new Honda for our daughter to ensure she would not have to worry about unexpected breakdowns or malfunctions. Woefully, as is evidenced through incident, that is not the case. With the gravity of this situation in mind, I kindly request your immediate attention to this matter. I believe it is crucial that a thorough investigation into the power steering failure be conducted, acknowledging that the malfunction predates the accident and that Honda is responsible for the subsequent damage and distress.
Additional Notes:
I want to express my genuine concern regarding a recent incident involving my daughter's 2022 Honda Civic Sport. On July 4th, while driving her car after a brief rain, she encountered standing water that had pooled along the side of the road. Unexpectedly, the car pulled to the right, and despite her best efforts to steer away, she couldn't as the steering wheel was locked. The loss of control resulted in the car careening right, jumping the curb and ending up on the sidewalk. I am grateful that while frightened and dazed, my daughter and her passengers escaped any physical harm. We promptly brought the vehicle to our trusted dealership to report the power steering failure and assess the resulting damage. We were disheartened to learn that since there is no existing recall on the power steering system, the dealership contended that the accident must have compromised the power steering and, therefore, repair was not covered under warranty. I want to emphasize that the power steering failure occurred prior to the accident and directly contributed to the car's loss of control. The vehicle has a mere 9000 miles on it, and my daughter was driving within the safe speed range of 40-45 miles per hour. We made the conscious decision to purchase a new Honda for our daughter to ensure she would not have to worry about unexpected breakdowns or malfunctions. Woefully, as is evidenced through incident, that is not the case. With the gravity of this situation in mind, I kindly request your immediate attention to this matter. I believe it is crucial that a thorough investigation into the power steering failure be conducted, acknowledging that the malfunction predates the accident and that Honda is responsible for the subsequent damage and distress.
Mfg Campaign: 11530495
Recall Date: Jul 5, 2023
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Barry Edzant
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury