HONDA CIVIC 2016

Complete listing of complaints and recalls for this vehicle

1.2K
Complaints
37
Recalls

Complaints & Recalls

1.2K Complaints 37 Recalls

Official Safety Recalls - Important!

37 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 16V725000 SAFETY RECALL
350.1K Vehicles Affected
Recall Date: Oct 11, 2016
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Civic two door and four door 1.5L turbo and 2.0L vehicles. The electric parking brake (EPB) may not engage if it is applied immediately after turning the ignition off.

Potential Risk:
If the EPB is not applied, the vehicle may roll away, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will update the vehicle's software to allow the EPB to engage immediately after the ignition is turned off, free of charge. The recall began on November 8, 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KC6.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KC6
Notice Date: Nov 8, 2016
Recall Date: Oct 11, 2016
Honda (american Honda Motor Co.)
NHTSA Campaign: 16V526000 SAFETY RECALL
11.8K Vehicles Affected
Recall Date: Jul 11, 2016
Safety Issue:

American Honda Motor Co. (Honda) is recalling certain model year 2016 Civic 2-Door vehicles manufactured February 23, 2016, through May 20, 2016. The affected vehicles may have a damaged LED side marker light circuit board inside the taillight assembly, making the marker light inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Potential Risk:
If a side marker light does not function, vehicle visibility can be decreased to other drivers, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will inspect both the taillight assemblies, replacing them as necessary, free of charge. The recall began on August 31, 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KB8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KB8
Notice Date: Aug 31, 2016
Recall Date: Jul 11, 2016
Honda (american Honda Motor Co.)
NHTSA Campaign: 16V074000 SAFETY RECALL
42.1K Vehicles Affected
Recall Date: Feb 9, 2016
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain model year 2016 Civic vehicles manufactured September 22, 2015, to February 3, 2016 and equipped with 2.0L engines. The affected vehicles have engines with piston assemblies that may have been manufactured without a piston wrist pin circlip or with an incorrectly installed piston wrist pin circlip.

Potential Risk:
If a circlip is missing or incorrectly installed, the piston wrist pin may not be secure and may drift and damage the engine cylinder causing the engine to seize, and increasing the risk of a crash or a fire.
FREE Recall Solution:
Honda will notify owners, and dealers will inspect and replace the piston assemblies and damaged engine components, as necessary, free of charge. Parts are expected to be available in the Summer of 2016. Owners were mailed an interim notification beginning March 31, 2016, and will be mailed a second notice when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is JX9.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: JX9
Notice Date: Mar 25, 2016
Recall Date: Feb 9, 2016

Consumer Complaints

1.2K Complaints
Honda (american Honda Motor Co.)
Campaign: 11056985 Other
Dec 27, 2017
Defect Description:

SERVICE BRAKES

Potential Consequences:

MY VEHICLE BREAK SOME TIME DOCENT WORK....LIGHTING IS NOT PROPER AND ENGINE DOES NICE EVEN I DO SERVICING AND MENTION THEM BUT IT GOT IGNORED BY SERVICE CENTER

Corrective Action:

MY VEHICLE BREAK SOME TIME DOCENT WORK....LIGHTING IS NOT PROPER AND ENGINE DOES NICE EVEN I DO SERVICING AND MENTION THEM BUT IT GOT IGNORED BY SERVICE CENTER

Additional Notes:

MY VEHICLE BREAK SOME TIME DOCENT WORK....LIGHTING IS NOT PROPER AND ENGINE DOES NICE EVEN I DO SERVICING AND MENTION THEM BUT IT GOT IGNORED BY SERVICE CENTER

Manufacturer: HONDA
Mfg Campaign: 11056985
Notice Date: Dec 27, 2017
Recall Date: Dec 27, 2017
Honda (american Honda Motor Co.)
Campaign: 11056985 Other
Dec 27, 2017
Defect Description:

ENGINE

Potential Consequences:

MY VEHICLE BREAK SOME TIME DOCENT WORK....LIGHTING IS NOT PROPER AND ENGINE DOES NICE EVEN I DO SERVICING AND MENTION THEM BUT IT GOT IGNORED BY SERVICE CENTER

Corrective Action:

MY VEHICLE BREAK SOME TIME DOCENT WORK....LIGHTING IS NOT PROPER AND ENGINE DOES NICE EVEN I DO SERVICING AND MENTION THEM BUT IT GOT IGNORED BY SERVICE CENTER

Additional Notes:

MY VEHICLE BREAK SOME TIME DOCENT WORK....LIGHTING IS NOT PROPER AND ENGINE DOES NICE EVEN I DO SERVICING AND MENTION THEM BUT IT GOT IGNORED BY SERVICE CENTER

Manufacturer: HONDA
Mfg Campaign: 11056985
Notice Date: Dec 27, 2017
Recall Date: Dec 27, 2017
Honda (american Honda Motor Co.)
Campaign: 11056985 Other
Dec 27, 2017
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

MY VEHICLE BREAK SOME TIME DOCENT WORK....LIGHTING IS NOT PROPER AND ENGINE DOES NICE EVEN I DO SERVICING AND MENTION THEM BUT IT GOT IGNORED BY SERVICE CENTER

Corrective Action:

MY VEHICLE BREAK SOME TIME DOCENT WORK....LIGHTING IS NOT PROPER AND ENGINE DOES NICE EVEN I DO SERVICING AND MENTION THEM BUT IT GOT IGNORED BY SERVICE CENTER

Additional Notes:

MY VEHICLE BREAK SOME TIME DOCENT WORK....LIGHTING IS NOT PROPER AND ENGINE DOES NICE EVEN I DO SERVICING AND MENTION THEM BUT IT GOT IGNORED BY SERVICE CENTER

Manufacturer: HONDA
Mfg Campaign: 11056985
Notice Date: Dec 27, 2017
Recall Date: Dec 27, 2017
Honda (american Honda Motor Co.)
Campaign: 11054411 Other
Dec 13, 2017
Defect Description:

SERVICE BRAKES

Potential Consequences:

SOYBEAN WIRING ATTRACTING ANIMALS. I HAVE HAD THE CAR FOR 1 YEAR AND IT HAS HAPPEND TWICE WITH OVER 6,000 WORTH OR DAMAGE. LOCKED BRAKES, STEERING, ELECTRICAL . A CHILD RIDES IN THE CAR, THIS IS A KNOWN ISSUE THAT WAS NEVER EXPLAINED TO ME. PULLED OVER TO PARK. AFTER TRYING TO RESTART MY VEHICLE IT WOULD NOT START EVEN WITH A JUMP ALL SYSTEMS, BRAKES STEERING LOCKED.

Corrective Action:

SOYBEAN WIRING ATTRACTING ANIMALS. I HAVE HAD THE CAR FOR 1 YEAR AND IT HAS HAPPEND TWICE WITH OVER 6,000 WORTH OR DAMAGE. LOCKED BRAKES, STEERING, ELECTRICAL . A CHILD RIDES IN THE CAR, THIS IS A KNOWN ISSUE THAT WAS NEVER EXPLAINED TO ME. PULLED OVER TO PARK. AFTER TRYING TO RESTART MY VEHICLE IT WOULD NOT START EVEN WITH A JUMP ALL SYSTEMS, BRAKES STEERING LOCKED.

Additional Notes:

SOYBEAN WIRING ATTRACTING ANIMALS. I HAVE HAD THE CAR FOR 1 YEAR AND IT HAS HAPPEND TWICE WITH OVER 6,000 WORTH OR DAMAGE. LOCKED BRAKES, STEERING, ELECTRICAL . A CHILD RIDES IN THE CAR, THIS IS A KNOWN ISSUE THAT WAS NEVER EXPLAINED TO ME. PULLED OVER TO PARK. AFTER TRYING TO RESTART MY VEHICLE IT WOULD NOT START EVEN WITH A JUMP ALL SYSTEMS, BRAKES STEERING LOCKED.

Manufacturer: HONDA
Mfg Campaign: 11054411
Notice Date: Dec 13, 2017
Recall Date: Dec 13, 2017
Honda (american Honda Motor Co.)
Campaign: 11054411 Other
Dec 13, 2017
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

SOYBEAN WIRING ATTRACTING ANIMALS. I HAVE HAD THE CAR FOR 1 YEAR AND IT HAS HAPPEND TWICE WITH OVER 6,000 WORTH OR DAMAGE. LOCKED BRAKES, STEERING, ELECTRICAL . A CHILD RIDES IN THE CAR, THIS IS A KNOWN ISSUE THAT WAS NEVER EXPLAINED TO ME. PULLED OVER TO PARK. AFTER TRYING TO RESTART MY VEHICLE IT WOULD NOT START EVEN WITH A JUMP ALL SYSTEMS, BRAKES STEERING LOCKED.

Corrective Action:

SOYBEAN WIRING ATTRACTING ANIMALS. I HAVE HAD THE CAR FOR 1 YEAR AND IT HAS HAPPEND TWICE WITH OVER 6,000 WORTH OR DAMAGE. LOCKED BRAKES, STEERING, ELECTRICAL . A CHILD RIDES IN THE CAR, THIS IS A KNOWN ISSUE THAT WAS NEVER EXPLAINED TO ME. PULLED OVER TO PARK. AFTER TRYING TO RESTART MY VEHICLE IT WOULD NOT START EVEN WITH A JUMP ALL SYSTEMS, BRAKES STEERING LOCKED.

Additional Notes:

SOYBEAN WIRING ATTRACTING ANIMALS. I HAVE HAD THE CAR FOR 1 YEAR AND IT HAS HAPPEND TWICE WITH OVER 6,000 WORTH OR DAMAGE. LOCKED BRAKES, STEERING, ELECTRICAL . A CHILD RIDES IN THE CAR, THIS IS A KNOWN ISSUE THAT WAS NEVER EXPLAINED TO ME. PULLED OVER TO PARK. AFTER TRYING TO RESTART MY VEHICLE IT WOULD NOT START EVEN WITH A JUMP ALL SYSTEMS, BRAKES STEERING LOCKED.

Manufacturer: HONDA
Mfg Campaign: 11054411
Notice Date: Dec 13, 2017
Recall Date: Dec 13, 2017
Honda (american Honda Motor Co.)
Campaign: 11054411 Other
Dec 13, 2017
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

SOYBEAN WIRING ATTRACTING ANIMALS. I HAVE HAD THE CAR FOR 1 YEAR AND IT HAS HAPPEND TWICE WITH OVER 6,000 WORTH OR DAMAGE. LOCKED BRAKES, STEERING, ELECTRICAL . A CHILD RIDES IN THE CAR, THIS IS A KNOWN ISSUE THAT WAS NEVER EXPLAINED TO ME. PULLED OVER TO PARK. AFTER TRYING TO RESTART MY VEHICLE IT WOULD NOT START EVEN WITH A JUMP ALL SYSTEMS, BRAKES STEERING LOCKED.

Corrective Action:

SOYBEAN WIRING ATTRACTING ANIMALS. I HAVE HAD THE CAR FOR 1 YEAR AND IT HAS HAPPEND TWICE WITH OVER 6,000 WORTH OR DAMAGE. LOCKED BRAKES, STEERING, ELECTRICAL . A CHILD RIDES IN THE CAR, THIS IS A KNOWN ISSUE THAT WAS NEVER EXPLAINED TO ME. PULLED OVER TO PARK. AFTER TRYING TO RESTART MY VEHICLE IT WOULD NOT START EVEN WITH A JUMP ALL SYSTEMS, BRAKES STEERING LOCKED.

Additional Notes:

SOYBEAN WIRING ATTRACTING ANIMALS. I HAVE HAD THE CAR FOR 1 YEAR AND IT HAS HAPPEND TWICE WITH OVER 6,000 WORTH OR DAMAGE. LOCKED BRAKES, STEERING, ELECTRICAL . A CHILD RIDES IN THE CAR, THIS IS A KNOWN ISSUE THAT WAS NEVER EXPLAINED TO ME. PULLED OVER TO PARK. AFTER TRYING TO RESTART MY VEHICLE IT WOULD NOT START EVEN WITH A JUMP ALL SYSTEMS, BRAKES STEERING LOCKED.

Manufacturer: HONDA
Mfg Campaign: 11054411
Notice Date: Dec 13, 2017
Recall Date: Dec 13, 2017
Honda (american Honda Motor Co.)
Campaign: 11054147 Other
Dec 12, 2017
Defect Description:

STRUCTURE:BODY

Potential Consequences:

THERE IS A DENT ON MY CAR'S REAR UPPER QUARTER PANEL (C-PILLAR CREASE) ON THE DRIVER'S SIDE. THIS DENT IS PRESENT ON ALL 2016 AND 2017 CIVIC SEDAN CARS' EITHER ON DRIVER'S SIDE OR PASSENGER'S SIDE. HONDA DEALER DIDN'T ACCEPT THIS AS A MANUFACTURING DEFECT AND THEY REFUSED TO FIX IT. ADDITIONALLY, THERE IS NO OFFICIAL EXPLANATION FROM HONDA ABOUT THE ISSUE. I SUSPECT THAT IT'S A SAFETY ISSUE. THIS DENT PROBLEM EXISTS GLOBALLY, IT'S NOT A REGION SPECIFIC PROBLEM AS I HAVE SEEN.

Corrective Action:

THERE IS A DENT ON MY CAR'S REAR UPPER QUARTER PANEL (C-PILLAR CREASE) ON THE DRIVER'S SIDE. THIS DENT IS PRESENT ON ALL 2016 AND 2017 CIVIC SEDAN CARS' EITHER ON DRIVER'S SIDE OR PASSENGER'S SIDE. HONDA DEALER DIDN'T ACCEPT THIS AS A MANUFACTURING DEFECT AND THEY REFUSED TO FIX IT. ADDITIONALLY, THERE IS NO OFFICIAL EXPLANATION FROM HONDA ABOUT THE ISSUE. I SUSPECT THAT IT'S A SAFETY ISSUE. THIS DENT PROBLEM EXISTS GLOBALLY, IT'S NOT A REGION SPECIFIC PROBLEM AS I HAVE SEEN.

Additional Notes:

THERE IS A DENT ON MY CAR'S REAR UPPER QUARTER PANEL (C-PILLAR CREASE) ON THE DRIVER'S SIDE. THIS DENT IS PRESENT ON ALL 2016 AND 2017 CIVIC SEDAN CARS' EITHER ON DRIVER'S SIDE OR PASSENGER'S SIDE. HONDA DEALER DIDN'T ACCEPT THIS AS A MANUFACTURING DEFECT AND THEY REFUSED TO FIX IT. ADDITIONALLY, THERE IS NO OFFICIAL EXPLANATION FROM HONDA ABOUT THE ISSUE. I SUSPECT THAT IT'S A SAFETY ISSUE. THIS DENT PROBLEM EXISTS GLOBALLY, IT'S NOT A REGION SPECIFIC PROBLEM AS I HAVE SEEN.

Manufacturer: HONDA
Mfg Campaign: 11054147
Notice Date: Dec 12, 2017
Recall Date: Dec 12, 2017
Honda (american Honda Motor Co.)
Campaign: 11054379 Other
Dec 12, 2017
Defect Description:

AIR BAGS

Potential Consequences:

AIRBAG ADVISORY LIGHT IS INTERMITTENT WITH OR WITHOUT A PASSENGER SITTING ON THE PASSENGER SEAT WHILE THE CAR IS MOVING OR WHILE THE CAR IS ON RUNNING AT IDLE. THE HAPPENS EVERYDAY.

Corrective Action:

AIRBAG ADVISORY LIGHT IS INTERMITTENT WITH OR WITHOUT A PASSENGER SITTING ON THE PASSENGER SEAT WHILE THE CAR IS MOVING OR WHILE THE CAR IS ON RUNNING AT IDLE. THE HAPPENS EVERYDAY.

Additional Notes:

AIRBAG ADVISORY LIGHT IS INTERMITTENT WITH OR WITHOUT A PASSENGER SITTING ON THE PASSENGER SEAT WHILE THE CAR IS MOVING OR WHILE THE CAR IS ON RUNNING AT IDLE. THE HAPPENS EVERYDAY.

Manufacturer: HONDA
Mfg Campaign: 11054379
Notice Date: Dec 12, 2017
Recall Date: Dec 12, 2017
Honda (american Honda Motor Co.)
Campaign: 11054379 Other
Dec 12, 2017
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

AIRBAG ADVISORY LIGHT IS INTERMITTENT WITH OR WITHOUT A PASSENGER SITTING ON THE PASSENGER SEAT WHILE THE CAR IS MOVING OR WHILE THE CAR IS ON RUNNING AT IDLE. THE HAPPENS EVERYDAY.

Corrective Action:

AIRBAG ADVISORY LIGHT IS INTERMITTENT WITH OR WITHOUT A PASSENGER SITTING ON THE PASSENGER SEAT WHILE THE CAR IS MOVING OR WHILE THE CAR IS ON RUNNING AT IDLE. THE HAPPENS EVERYDAY.

Additional Notes:

AIRBAG ADVISORY LIGHT IS INTERMITTENT WITH OR WITHOUT A PASSENGER SITTING ON THE PASSENGER SEAT WHILE THE CAR IS MOVING OR WHILE THE CAR IS ON RUNNING AT IDLE. THE HAPPENS EVERYDAY.

Manufacturer: HONDA
Mfg Campaign: 11054379
Notice Date: Dec 12, 2017
Recall Date: Dec 12, 2017
Honda (american Honda Motor Co.)
Campaign: 11048578 Other
Nov 27, 2017
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

2016 HONDA CIVIC LEASED IN OCTOBER OF 2016. I HAD SEVERAL ERROR MESSAGES COME ON SCREEN FOR MULTIPLE ISSUES SO I BROUGHT THE CAR TO THE HONDA DEALERSHIP. WAS TOLD AN ANIMAL CHEWED THROUGH SEVERAL WIRES AND CAUSED THE POWER STEERING TO GO OUT. APPARENTLY THIS IS A KNOWN ISSUE AS THE DEALERSHIP TOLD ME THAT THIS HAS HAPPENED MULTIPLE TIMES TO CARS BROUGHT IN. THIS IS NOT COVERED UNDER WARRENTY ALTHOUGH IT SEEMS TO BE A MANUFACTURING ISSUE. SO NOT ONLY DID I LOSE POWER STEERING WHILE DRIVING WHICH IS A SEVERE SAFETY CONCERN ESPECIALLY WHILE DRIVING MY 6 MONTH OLD CHILD IN THE VEHICLE, BUT ITS MY RESPONSIBILITY TO FOOT THE $240 BILL TO REPAIR THE DAMAGE. ALSO THERE IS NO CLEAR SOLUTION TO PREVENT ANIMALS FROM AGAIN CHEWING THE WIRES AND PUTTING MY FAMILY AND I AT RISK AGAIN. THAT IS UNLESS I TAKE THE ADVICE FROM THE DEALERSHIP WHICH IS TO 'STUFF MY HOOD COMPARTMENT WITH FABRIC SOFTNER DRYER SHEETS BECAUSE ANIMALS DO NOT LIKE THE SMELL' WHICH AGAIN BRINGS UP SAFETY CONCERNSWITH A POTENTIAL FIRE HAZARD.

Corrective Action:

2016 HONDA CIVIC LEASED IN OCTOBER OF 2016. I HAD SEVERAL ERROR MESSAGES COME ON SCREEN FOR MULTIPLE ISSUES SO I BROUGHT THE CAR TO THE HONDA DEALERSHIP. WAS TOLD AN ANIMAL CHEWED THROUGH SEVERAL WIRES AND CAUSED THE POWER STEERING TO GO OUT. APPARENTLY THIS IS A KNOWN ISSUE AS THE DEALERSHIP TOLD ME THAT THIS HAS HAPPENED MULTIPLE TIMES TO CARS BROUGHT IN. THIS IS NOT COVERED UNDER WARRENTY ALTHOUGH IT SEEMS TO BE A MANUFACTURING ISSUE. SO NOT ONLY DID I LOSE POWER STEERING WHILE DRIVING WHICH IS A SEVERE SAFETY CONCERN ESPECIALLY WHILE DRIVING MY 6 MONTH OLD CHILD IN THE VEHICLE, BUT ITS MY RESPONSIBILITY TO FOOT THE $240 BILL TO REPAIR THE DAMAGE. ALSO THERE IS NO CLEAR SOLUTION TO PREVENT ANIMALS FROM AGAIN CHEWING THE WIRES AND PUTTING MY FAMILY AND I AT RISK AGAIN. THAT IS UNLESS I TAKE THE ADVICE FROM THE DEALERSHIP WHICH IS TO 'STUFF MY HOOD COMPARTMENT WITH FABRIC SOFTNER DRYER SHEETS BECAUSE ANIMALS DO NOT LIKE THE SMELL' WHICH AGAIN BRINGS UP SAFETY CONCERNSWITH A POTENTIAL FIRE HAZARD.

Additional Notes:

2016 HONDA CIVIC LEASED IN OCTOBER OF 2016. I HAD SEVERAL ERROR MESSAGES COME ON SCREEN FOR MULTIPLE ISSUES SO I BROUGHT THE CAR TO THE HONDA DEALERSHIP. WAS TOLD AN ANIMAL CHEWED THROUGH SEVERAL WIRES AND CAUSED THE POWER STEERING TO GO OUT. APPARENTLY THIS IS A KNOWN ISSUE AS THE DEALERSHIP TOLD ME THAT THIS HAS HAPPENED MULTIPLE TIMES TO CARS BROUGHT IN. THIS IS NOT COVERED UNDER WARRENTY ALTHOUGH IT SEEMS TO BE A MANUFACTURING ISSUE. SO NOT ONLY DID I LOSE POWER STEERING WHILE DRIVING WHICH IS A SEVERE SAFETY CONCERN ESPECIALLY WHILE DRIVING MY 6 MONTH OLD CHILD IN THE VEHICLE, BUT ITS MY RESPONSIBILITY TO FOOT THE $240 BILL TO REPAIR THE DAMAGE. ALSO THERE IS NO CLEAR SOLUTION TO PREVENT ANIMALS FROM AGAIN CHEWING THE WIRES AND PUTTING MY FAMILY AND I AT RISK AGAIN. THAT IS UNLESS I TAKE THE ADVICE FROM THE DEALERSHIP WHICH IS TO 'STUFF MY HOOD COMPARTMENT WITH FABRIC SOFTNER DRYER SHEETS BECAUSE ANIMALS DO NOT LIKE THE SMELL' WHICH AGAIN BRINGS UP SAFETY CONCERNSWITH A POTENTIAL FIRE HAZARD.

Manufacturer: HONDA
Mfg Campaign: 11048578
Notice Date: Nov 27, 2017
Recall Date: Nov 27, 2017
Honda (american Honda Motor Co.)
Campaign: 11047074 Other
Nov 17, 2017
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

MY CAR WINDSHIELD WAS WAVY AND MANUFACTURER DEFECTED, SO I GOT WARRANTY REPLACEMENT, BUT EVEN THE REPLACEMET HAS THE SAME PROBLEM AND EVEN MOR SPOTS IS WAVY, AND DEALER KEEP TELLING THIS IS NORMAL DUE TO "MANY WINDSHIELD IS THE SAME AS YOURS".

Corrective Action:

MY CAR WINDSHIELD WAS WAVY AND MANUFACTURER DEFECTED, SO I GOT WARRANTY REPLACEMENT, BUT EVEN THE REPLACEMET HAS THE SAME PROBLEM AND EVEN MOR SPOTS IS WAVY, AND DEALER KEEP TELLING THIS IS NORMAL DUE TO "MANY WINDSHIELD IS THE SAME AS YOURS".

Additional Notes:

MY CAR WINDSHIELD WAS WAVY AND MANUFACTURER DEFECTED, SO I GOT WARRANTY REPLACEMENT, BUT EVEN THE REPLACEMET HAS THE SAME PROBLEM AND EVEN MOR SPOTS IS WAVY, AND DEALER KEEP TELLING THIS IS NORMAL DUE TO "MANY WINDSHIELD IS THE SAME AS YOURS".

Manufacturer: HONDA
Mfg Campaign: 11047074
Notice Date: Nov 17, 2017
Recall Date: Nov 17, 2017
Honda (american Honda Motor Co.)
Campaign: 11043390 Other
Nov 5, 2017
Defect Description:

AIR BAGS

Potential Consequences:

"TAKATA RECALL" I BOUGHT VEHICLE IN LATE SEP 2016. DEALER SAID RECALL WAS DONE. HAD MINOR ACCIDENT NOV. 2017, AIR BAGS DID NOT DEPLOY?? OFFICER AT SCENE THOUGHT THAT TO BE UNUSUAL.

Corrective Action:

"TAKATA RECALL" I BOUGHT VEHICLE IN LATE SEP 2016. DEALER SAID RECALL WAS DONE. HAD MINOR ACCIDENT NOV. 2017, AIR BAGS DID NOT DEPLOY?? OFFICER AT SCENE THOUGHT THAT TO BE UNUSUAL.

Additional Notes:

"TAKATA RECALL" I BOUGHT VEHICLE IN LATE SEP 2016. DEALER SAID RECALL WAS DONE. HAD MINOR ACCIDENT NOV. 2017, AIR BAGS DID NOT DEPLOY?? OFFICER AT SCENE THOUGHT THAT TO BE UNUSUAL.

Manufacturer: HONDA
Mfg Campaign: 11043390
Notice Date: Nov 5, 2017
Recall Date: Nov 5, 2017
Honda (american Honda Motor Co.)
Campaign: 11035782 Other
Oct 23, 2017
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

MY 2016 HONDA CIVIC COUPE TOURING WAS PARKED IN MY ATTACHED GARAGE AT NIGHT WITH ALL WINDOWS AND SUNROOF SHUT. IN THE MORNING WHEN I WENT TO THE GARAGE, BOTH WINDOWS AND THE SUNROOF (WHICH I NEVER USE) WERE WIDE OPEN. IN READING MULTIPLE CAR FORUMS, THIS IS NOT UNCOMMON, HOWEVER HONDA REFUSES TO ADMIT THERE IS AN ISSUE. I BELIEVE IT HAS SOMETHING TO DO WITH A FOB FUNCTION THAT IS PROGRAMMED TO INTENTIONALLY PERFORM THE WINDOWS/SUNROOF OPEN FUNCTION WITH THE FOB. HOWEVER, THIS FUNCTION HAS NO MEANS OF DEACTIVATION!! THIS CAUSES A RISK TO ALL CONTENTS OF THE CAR. DEACTIVATION SHOULD BE ABLE TO BE MADE BY CAR OWNER.

Corrective Action:

MY 2016 HONDA CIVIC COUPE TOURING WAS PARKED IN MY ATTACHED GARAGE AT NIGHT WITH ALL WINDOWS AND SUNROOF SHUT. IN THE MORNING WHEN I WENT TO THE GARAGE, BOTH WINDOWS AND THE SUNROOF (WHICH I NEVER USE) WERE WIDE OPEN. IN READING MULTIPLE CAR FORUMS, THIS IS NOT UNCOMMON, HOWEVER HONDA REFUSES TO ADMIT THERE IS AN ISSUE. I BELIEVE IT HAS SOMETHING TO DO WITH A FOB FUNCTION THAT IS PROGRAMMED TO INTENTIONALLY PERFORM THE WINDOWS/SUNROOF OPEN FUNCTION WITH THE FOB. HOWEVER, THIS FUNCTION HAS NO MEANS OF DEACTIVATION!! THIS CAUSES A RISK TO ALL CONTENTS OF THE CAR. DEACTIVATION SHOULD BE ABLE TO BE MADE BY CAR OWNER.

Additional Notes:

MY 2016 HONDA CIVIC COUPE TOURING WAS PARKED IN MY ATTACHED GARAGE AT NIGHT WITH ALL WINDOWS AND SUNROOF SHUT. IN THE MORNING WHEN I WENT TO THE GARAGE, BOTH WINDOWS AND THE SUNROOF (WHICH I NEVER USE) WERE WIDE OPEN. IN READING MULTIPLE CAR FORUMS, THIS IS NOT UNCOMMON, HOWEVER HONDA REFUSES TO ADMIT THERE IS AN ISSUE. I BELIEVE IT HAS SOMETHING TO DO WITH A FOB FUNCTION THAT IS PROGRAMMED TO INTENTIONALLY PERFORM THE WINDOWS/SUNROOF OPEN FUNCTION WITH THE FOB. HOWEVER, THIS FUNCTION HAS NO MEANS OF DEACTIVATION!! THIS CAUSES A RISK TO ALL CONTENTS OF THE CAR. DEACTIVATION SHOULD BE ABLE TO BE MADE BY CAR OWNER.

Manufacturer: HONDA
Mfg Campaign: 11035782
Notice Date: Oct 23, 2017
Recall Date: Oct 23, 2017
Honda (american Honda Motor Co.)
Campaign: 11030455 Other
Sep 29, 2017
Defect Description:

ENGINE

Potential Consequences:

BROUGHT 2016 HONDA CIVIC TO DEALERSHIP WITH A/C NOT PROPERLY WORKING (BLOWING WARM AIR), WAS TOLD PRIOR TO DROP OFF THAT IT WAS LIKELY A STONE THAT HIT THE CONDENSER CAUSING A LEAK. DIAGNOSTIC TEST COST $135 + TAX, WAS TOLD THAT IT WAS A STONE THAT PUNCTURED THE CONDENSER, WAS ASSIMILATED TO "JUST AS IF A STONE HAD HIT THE WINDSHIELD AND CRACKED IT, IT WOULD NOT BE COVERED." WINDSHIELDS ARE DESIGNED TO DEFLECT DEBRIS. THIS IS NOT COVERED UNDER WARRANTY, AND APPEARS TO BE A COMMON (PREVIOUS CLASS ACTION LAWSUIT WAS SETTLED ON EARLIER HONDA VEHICLES WITH THIS EXACT PROBLEM: "A ROCK PUNCTURING THE CONDENSER" DUE TO DESIGN FLAW). THIS IS ABSURD TO NOT TAKE CARE OF THE ISSUE AND CHARGE CONSUMERS $900+ FOR A PROBLEM THAT COULD EASILY HAPPEN AGAIN IF A "SMALL ROCK OR PEBBLE" IS ABLE TO PUNCTURE A PART. 17,800 MILES ON THE VEHICLE, 18 MONTHS OLD. IF A SMALL PEBBLE CAN RUIN A CUSTOMER'S AIR CONDITIONING SYSTEM ON A BRAND NEW VEHICLE, WHICH PER WARRANTY GUIDELINES IS NEITHER AN "ACCIDENT" OR "ABUSE" TO THE VEHICLE, IS THIS VEHICLE EVEN SUITED TO BE ON THE ROAD? VERY DISAPPOINTING AS I WAS A LIFE LONG HONDA OWNER.

Corrective Action:

BROUGHT 2016 HONDA CIVIC TO DEALERSHIP WITH A/C NOT PROPERLY WORKING (BLOWING WARM AIR), WAS TOLD PRIOR TO DROP OFF THAT IT WAS LIKELY A STONE THAT HIT THE CONDENSER CAUSING A LEAK. DIAGNOSTIC TEST COST $135 + TAX, WAS TOLD THAT IT WAS A STONE THAT PUNCTURED THE CONDENSER, WAS ASSIMILATED TO "JUST AS IF A STONE HAD HIT THE WINDSHIELD AND CRACKED IT, IT WOULD NOT BE COVERED." WINDSHIELDS ARE DESIGNED TO DEFLECT DEBRIS. THIS IS NOT COVERED UNDER WARRANTY, AND APPEARS TO BE A COMMON (PREVIOUS CLASS ACTION LAWSUIT WAS SETTLED ON EARLIER HONDA VEHICLES WITH THIS EXACT PROBLEM: "A ROCK PUNCTURING THE CONDENSER" DUE TO DESIGN FLAW). THIS IS ABSURD TO NOT TAKE CARE OF THE ISSUE AND CHARGE CONSUMERS $900+ FOR A PROBLEM THAT COULD EASILY HAPPEN AGAIN IF A "SMALL ROCK OR PEBBLE" IS ABLE TO PUNCTURE A PART. 17,800 MILES ON THE VEHICLE, 18 MONTHS OLD. IF A SMALL PEBBLE CAN RUIN A CUSTOMER'S AIR CONDITIONING SYSTEM ON A BRAND NEW VEHICLE, WHICH PER WARRANTY GUIDELINES IS NEITHER AN "ACCIDENT" OR "ABUSE" TO THE VEHICLE, IS THIS VEHICLE EVEN SUITED TO BE ON THE ROAD? VERY DISAPPOINTING AS I WAS A LIFE LONG HONDA OWNER.

Additional Notes:

BROUGHT 2016 HONDA CIVIC TO DEALERSHIP WITH A/C NOT PROPERLY WORKING (BLOWING WARM AIR), WAS TOLD PRIOR TO DROP OFF THAT IT WAS LIKELY A STONE THAT HIT THE CONDENSER CAUSING A LEAK. DIAGNOSTIC TEST COST $135 + TAX, WAS TOLD THAT IT WAS A STONE THAT PUNCTURED THE CONDENSER, WAS ASSIMILATED TO "JUST AS IF A STONE HAD HIT THE WINDSHIELD AND CRACKED IT, IT WOULD NOT BE COVERED." WINDSHIELDS ARE DESIGNED TO DEFLECT DEBRIS. THIS IS NOT COVERED UNDER WARRANTY, AND APPEARS TO BE A COMMON (PREVIOUS CLASS ACTION LAWSUIT WAS SETTLED ON EARLIER HONDA VEHICLES WITH THIS EXACT PROBLEM: "A ROCK PUNCTURING THE CONDENSER" DUE TO DESIGN FLAW). THIS IS ABSURD TO NOT TAKE CARE OF THE ISSUE AND CHARGE CONSUMERS $900+ FOR A PROBLEM THAT COULD EASILY HAPPEN AGAIN IF A "SMALL ROCK OR PEBBLE" IS ABLE TO PUNCTURE A PART. 17,800 MILES ON THE VEHICLE, 18 MONTHS OLD. IF A SMALL PEBBLE CAN RUIN A CUSTOMER'S AIR CONDITIONING SYSTEM ON A BRAND NEW VEHICLE, WHICH PER WARRANTY GUIDELINES IS NEITHER AN "ACCIDENT" OR "ABUSE" TO THE VEHICLE, IS THIS VEHICLE EVEN SUITED TO BE ON THE ROAD? VERY DISAPPOINTING AS I WAS A LIFE LONG HONDA OWNER.

Manufacturer: HONDA
Mfg Campaign: 11030455
Notice Date: Sep 29, 2017
Recall Date: Sep 29, 2017
Honda (american Honda Motor Co.)
Campaign: 11025487 Other
Sep 25, 2017
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

CAR IS ONLY ONE YR OLD, NOT EVEN 33,000 MILES AIR CONDITIONER BLOWING HOT AIR, MANY OF MY FRIENDS HAVE SAME PROBLEM. HONDA WON'T HONOR WARRANTY. WANTS TO CHARGE OVER $500.00 TO START.

Corrective Action:

CAR IS ONLY ONE YR OLD, NOT EVEN 33,000 MILES AIR CONDITIONER BLOWING HOT AIR, MANY OF MY FRIENDS HAVE SAME PROBLEM. HONDA WON'T HONOR WARRANTY. WANTS TO CHARGE OVER $500.00 TO START.

Additional Notes:

CAR IS ONLY ONE YR OLD, NOT EVEN 33,000 MILES AIR CONDITIONER BLOWING HOT AIR, MANY OF MY FRIENDS HAVE SAME PROBLEM. HONDA WON'T HONOR WARRANTY. WANTS TO CHARGE OVER $500.00 TO START.

Manufacturer: HONDA
Mfg Campaign: 11025487
Notice Date: Sep 25, 2017
Recall Date: Sep 25, 2017
Honda (american Honda Motor Co.)
Campaign: 11024179 Other
Sep 19, 2017
Defect Description:

STEERING

Potential Consequences:

STEERING WHEEL STICKS WHILE DRIVING. WHEN I ADJUST THE WHEEL TO MAINTAIN A STRAIGHT PATH OR TAKING A CURVE, THE WHEEL STICKS CAUSING ME TO USE MORE FORCE THAN USUAL TO TURN THE WHEEL. BY USING MORE FORCE TO BREAK THE 'WHEEL STICK', THE CAR TENDS TO OVER COMPENSATE. YOU ARE FORCED TO ALWAYS HAVE BOTH HANDS ON THE WHEEL AND IT MAKES THIS CAR A VERY UNENJOYABLE AND UNSAFE EXPERIENCE TO DRIVE. BROUGHT THE CAR TO A DEALERSHIP, THEY TOLD ME THEY COULD NOT RECREATE IT. WILL BRING THE CAR TO A DIFFERENT DEALERSHIP, IF THEY CANNOT RESOLVE THE ISSUE, WILL TRADE CAR IN IMMEDIATELY (CAR HAS LESS THAN 10K MILES ON IT). I WILL NOT CONTINUE TO HAVE MY FAMILY DRIVE IN THIS CAR IF PROBLEM CANNOT BE RESOLVED.

Corrective Action:

STEERING WHEEL STICKS WHILE DRIVING. WHEN I ADJUST THE WHEEL TO MAINTAIN A STRAIGHT PATH OR TAKING A CURVE, THE WHEEL STICKS CAUSING ME TO USE MORE FORCE THAN USUAL TO TURN THE WHEEL. BY USING MORE FORCE TO BREAK THE 'WHEEL STICK', THE CAR TENDS TO OVER COMPENSATE. YOU ARE FORCED TO ALWAYS HAVE BOTH HANDS ON THE WHEEL AND IT MAKES THIS CAR A VERY UNENJOYABLE AND UNSAFE EXPERIENCE TO DRIVE. BROUGHT THE CAR TO A DEALERSHIP, THEY TOLD ME THEY COULD NOT RECREATE IT. WILL BRING THE CAR TO A DIFFERENT DEALERSHIP, IF THEY CANNOT RESOLVE THE ISSUE, WILL TRADE CAR IN IMMEDIATELY (CAR HAS LESS THAN 10K MILES ON IT). I WILL NOT CONTINUE TO HAVE MY FAMILY DRIVE IN THIS CAR IF PROBLEM CANNOT BE RESOLVED.

Additional Notes:

STEERING WHEEL STICKS WHILE DRIVING. WHEN I ADJUST THE WHEEL TO MAINTAIN A STRAIGHT PATH OR TAKING A CURVE, THE WHEEL STICKS CAUSING ME TO USE MORE FORCE THAN USUAL TO TURN THE WHEEL. BY USING MORE FORCE TO BREAK THE 'WHEEL STICK', THE CAR TENDS TO OVER COMPENSATE. YOU ARE FORCED TO ALWAYS HAVE BOTH HANDS ON THE WHEEL AND IT MAKES THIS CAR A VERY UNENJOYABLE AND UNSAFE EXPERIENCE TO DRIVE. BROUGHT THE CAR TO A DEALERSHIP, THEY TOLD ME THEY COULD NOT RECREATE IT. WILL BRING THE CAR TO A DIFFERENT DEALERSHIP, IF THEY CANNOT RESOLVE THE ISSUE, WILL TRADE CAR IN IMMEDIATELY (CAR HAS LESS THAN 10K MILES ON IT). I WILL NOT CONTINUE TO HAVE MY FAMILY DRIVE IN THIS CAR IF PROBLEM CANNOT BE RESOLVED.

Manufacturer: HONDA
Mfg Campaign: 11024179
Notice Date: Sep 19, 2017
Recall Date: Sep 19, 2017
Honda (american Honda Motor Co.)
Campaign: 11023921 Other
Sep 18, 2017
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THE SUNROOF IN MY 2016 CIVIC EXPLODED THIS MORNING. THERE WAS NO VEHICLES AROUND ME OR OVERPASSES. IT SOUNDED LIKE A GUN SHOT AND THEN I HEARD GLASS SHATTERING. THANKFULLY I HAD THE COVER CLOSED.

Corrective Action:

THE SUNROOF IN MY 2016 CIVIC EXPLODED THIS MORNING. THERE WAS NO VEHICLES AROUND ME OR OVERPASSES. IT SOUNDED LIKE A GUN SHOT AND THEN I HEARD GLASS SHATTERING. THANKFULLY I HAD THE COVER CLOSED.

Additional Notes:

THE SUNROOF IN MY 2016 CIVIC EXPLODED THIS MORNING. THERE WAS NO VEHICLES AROUND ME OR OVERPASSES. IT SOUNDED LIKE A GUN SHOT AND THEN I HEARD GLASS SHATTERING. THANKFULLY I HAD THE COVER CLOSED.

Manufacturer: HONDA
Mfg Campaign: 11023921
Notice Date: Sep 18, 2017
Recall Date: Sep 18, 2017
Honda (american Honda Motor Co.)
Campaign: 11023476 Other
Sep 14, 2017
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

CAPLESS GAS TANK ALWAYS BACKFLOWS AND SPILLS GAS ONTO THE CAR IF I WAIT FOR THE GAS PUMP TO AUTO SHUT OFF. THIS NEVER HAPPENED WITH ANY OF THE OLDER CARS I HAVE OWNED. TO AVOID THIS FROM HAPPENING NOW I MANUALLY STOP THE GAS PUMP BEFORE THE TANK IS FULL.

Corrective Action:

CAPLESS GAS TANK ALWAYS BACKFLOWS AND SPILLS GAS ONTO THE CAR IF I WAIT FOR THE GAS PUMP TO AUTO SHUT OFF. THIS NEVER HAPPENED WITH ANY OF THE OLDER CARS I HAVE OWNED. TO AVOID THIS FROM HAPPENING NOW I MANUALLY STOP THE GAS PUMP BEFORE THE TANK IS FULL.

Additional Notes:

CAPLESS GAS TANK ALWAYS BACKFLOWS AND SPILLS GAS ONTO THE CAR IF I WAIT FOR THE GAS PUMP TO AUTO SHUT OFF. THIS NEVER HAPPENED WITH ANY OF THE OLDER CARS I HAVE OWNED. TO AVOID THIS FROM HAPPENING NOW I MANUALLY STOP THE GAS PUMP BEFORE THE TANK IS FULL.

Manufacturer: HONDA
Mfg Campaign: 11023476
Notice Date: Sep 14, 2017
Recall Date: Sep 14, 2017
Honda (american Honda Motor Co.)
Campaign: 11021121 Other
Sep 1, 2017
Defect Description:

SERVICE BRAKES

Potential Consequences:

MILO GORDON HONDA MISREPRESENTED THE REPAIR OF A SAFETY RECALL AND SOLD A 2016 HONDA CIVIC AS A NEW VEHICLE WITHOUT COMPLETING THE REPAIR. ON DEC 31 2016, I PURCHASED A NEW 2016 HONDA CIVIC FROM MILO GORDON HONDA IN LAWTON, OK. TODAY, SEP 1, 2017, MY ELECTRONIC BRAKE SYSTEM MALFUNCTIONED IN A STATIONARY POSITION ON A CROSS-COUNTRY TRIP. AFTER THE MALFUNCTION, I TOOK THE VEHICLE TO ORR HONDA OF PARIS TX WHERE I DISCOVERED THE RECALL OF 2016 HONDA CIVICS. ORR HONDA CONDUCTED A VIN INQUIRY THAT SHOWED THE SOFTWARE UPDATE WAS COMPLETED ON OCT 12, 2016, PRIOR TO MY PURCHASE OF THE VEHICLE; HOWEVER, THE SERVICE DEPARTMENT TESTED MY PHYSICAL VEHICLE AND THE REQUIRED UPDATE TO THE BRAKE SYSTEM WAS NEVER MADE. IT APPEARS MILO GORDON HONDA UPDATED THE VIN DATABASE WITHOUT EVER REPAIRING THE ACTUAL CAR, THEN PROCEEDED TO SELL IT AS A NEW VEHICLE. AFTER THIS DISCOVERY, ORR HONDA UPGRADED THE ELECTRONIC BRAKE SYSTEM IN ACCORDANCE WITH THE RECALL ISSUED IN 2016. (PHOTOS ATTACHED)

Corrective Action:

MILO GORDON HONDA MISREPRESENTED THE REPAIR OF A SAFETY RECALL AND SOLD A 2016 HONDA CIVIC AS A NEW VEHICLE WITHOUT COMPLETING THE REPAIR. ON DEC 31 2016, I PURCHASED A NEW 2016 HONDA CIVIC FROM MILO GORDON HONDA IN LAWTON, OK. TODAY, SEP 1, 2017, MY ELECTRONIC BRAKE SYSTEM MALFUNCTIONED IN A STATIONARY POSITION ON A CROSS-COUNTRY TRIP. AFTER THE MALFUNCTION, I TOOK THE VEHICLE TO ORR HONDA OF PARIS TX WHERE I DISCOVERED THE RECALL OF 2016 HONDA CIVICS. ORR HONDA CONDUCTED A VIN INQUIRY THAT SHOWED THE SOFTWARE UPDATE WAS COMPLETED ON OCT 12, 2016, PRIOR TO MY PURCHASE OF THE VEHICLE; HOWEVER, THE SERVICE DEPARTMENT TESTED MY PHYSICAL VEHICLE AND THE REQUIRED UPDATE TO THE BRAKE SYSTEM WAS NEVER MADE. IT APPEARS MILO GORDON HONDA UPDATED THE VIN DATABASE WITHOUT EVER REPAIRING THE ACTUAL CAR, THEN PROCEEDED TO SELL IT AS A NEW VEHICLE. AFTER THIS DISCOVERY, ORR HONDA UPGRADED THE ELECTRONIC BRAKE SYSTEM IN ACCORDANCE WITH THE RECALL ISSUED IN 2016. (PHOTOS ATTACHED)

Additional Notes:

MILO GORDON HONDA MISREPRESENTED THE REPAIR OF A SAFETY RECALL AND SOLD A 2016 HONDA CIVIC AS A NEW VEHICLE WITHOUT COMPLETING THE REPAIR. ON DEC 31 2016, I PURCHASED A NEW 2016 HONDA CIVIC FROM MILO GORDON HONDA IN LAWTON, OK. TODAY, SEP 1, 2017, MY ELECTRONIC BRAKE SYSTEM MALFUNCTIONED IN A STATIONARY POSITION ON A CROSS-COUNTRY TRIP. AFTER THE MALFUNCTION, I TOOK THE VEHICLE TO ORR HONDA OF PARIS TX WHERE I DISCOVERED THE RECALL OF 2016 HONDA CIVICS. ORR HONDA CONDUCTED A VIN INQUIRY THAT SHOWED THE SOFTWARE UPDATE WAS COMPLETED ON OCT 12, 2016, PRIOR TO MY PURCHASE OF THE VEHICLE; HOWEVER, THE SERVICE DEPARTMENT TESTED MY PHYSICAL VEHICLE AND THE REQUIRED UPDATE TO THE BRAKE SYSTEM WAS NEVER MADE. IT APPEARS MILO GORDON HONDA UPDATED THE VIN DATABASE WITHOUT EVER REPAIRING THE ACTUAL CAR, THEN PROCEEDED TO SELL IT AS A NEW VEHICLE. AFTER THIS DISCOVERY, ORR HONDA UPGRADED THE ELECTRONIC BRAKE SYSTEM IN ACCORDANCE WITH THE RECALL ISSUED IN 2016. (PHOTOS ATTACHED)

Manufacturer: HONDA
Mfg Campaign: 11021121
Notice Date: Sep 1, 2017
Recall Date: Sep 1, 2017
Honda (american Honda Motor Co.)
Campaign: 11020571 Other
Aug 30, 2017
Defect Description:

STRUCTURE:BODY

Potential Consequences:

JUST DRIVING DOWN A CITY STREET AT 45 MPH AND HEARD A BIG POP. PULLED OVER TO DISCOVER MY SUNROOF GLASS HAD ACTUALLY EXPLODED OUTWARD. I BELIEVE THIS TO BE FAULTY TEMPERED GLASS AND WANTED TO REPORT THIS ISSUE. THX

Corrective Action:

JUST DRIVING DOWN A CITY STREET AT 45 MPH AND HEARD A BIG POP. PULLED OVER TO DISCOVER MY SUNROOF GLASS HAD ACTUALLY EXPLODED OUTWARD. I BELIEVE THIS TO BE FAULTY TEMPERED GLASS AND WANTED TO REPORT THIS ISSUE. THX

Additional Notes:

JUST DRIVING DOWN A CITY STREET AT 45 MPH AND HEARD A BIG POP. PULLED OVER TO DISCOVER MY SUNROOF GLASS HAD ACTUALLY EXPLODED OUTWARD. I BELIEVE THIS TO BE FAULTY TEMPERED GLASS AND WANTED TO REPORT THIS ISSUE. THX

Manufacturer: HONDA
Mfg Campaign: 11020571
Notice Date: Aug 30, 2017
Recall Date: Aug 30, 2017

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