Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447990
Recall Date: Sep 12, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232415910
Recall Date: Sep 20, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
Consumer Complaints
163 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Problem Synopsis: Camera Issues in 2023 Yukon Denali Vehicle Information: Model: 2023 Yukon Denali Issue Description: The vehicle's camera system exhibits malfunctioning behavior after the vehicle gets wet, such as following intense rain. Problem Details: Initial Trigger: The problem begins when the vehicle is put into reverse after being exposed to water, particularly following heavy rainfall. Observed Malfunctions: The driver's side camera ceases to function immediately upon engaging reverse. Abrupt braking while in reverse leads to additional failures: The passenger side and forward-facing cameras also go black. Temporary Recovery: The cameras intermittently resume operation based on the vehicle's movement: Stepping on the brakes causes all cameras to go black. The cameras come back online one by one when the car rocks back, likely indicating water displacement around electrical connectors or modules. Hypothesis: The issues are likely caused by water affecting the electrical connections or modules associated with the camera system. This hypothesis is supported by the cameras' behavior correlating with changes in the vehicle's position and the presence of water. Recommendation: A thorough inspection of the camera system's connectors and modules is recommended, with particular attention to waterproofing and potential areas where water might collect and impact electrical components. Attached Evidence: The attached document contains pictures illustrating the camera issues as observed during the malfunction. These images were taken immediately after the intense rain when the vehicle was put into reverse and during the subsequent camera failures. [XXX] [XXX] [XXX] Solon, Ohio [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Problem Synopsis: Camera Issues in 2023 Yukon Denali Vehicle Information: Model: 2023 Yukon Denali Issue Description: The vehicle's camera system exhibits malfunctioning behavior after the vehicle gets wet, such as following intense rain. Problem Details: Initial Trigger: The problem begins when the vehicle is put into reverse after being exposed to water, particularly following heavy rainfall. Observed Malfunctions: The driver's side camera ceases to function immediately upon engaging reverse. Abrupt braking while in reverse leads to additional failures: The passenger side and forward-facing cameras also go black. Temporary Recovery: The cameras intermittently resume operation based on the vehicle's movement: Stepping on the brakes causes all cameras to go black. The cameras come back online one by one when the car rocks back, likely indicating water displacement around electrical connectors or modules. Hypothesis: The issues are likely caused by water affecting the electrical connections or modules associated with the camera system. This hypothesis is supported by the cameras' behavior correlating with changes in the vehicle's position and the presence of water. Recommendation: A thorough inspection of the camera system's connectors and modules is recommended, with particular attention to waterproofing and potential areas where water might collect and impact electrical components. Attached Evidence: The attached document contains pictures illustrating the camera issues as observed during the malfunction. These images were taken immediately after the intense rain when the vehicle was put into reverse and during the subsequent camera failures. [XXX] [XXX] [XXX] Solon, Ohio [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Problem Synopsis: Camera Issues in 2023 Yukon Denali Vehicle Information: Model: 2023 Yukon Denali Issue Description: The vehicle's camera system exhibits malfunctioning behavior after the vehicle gets wet, such as following intense rain. Problem Details: Initial Trigger: The problem begins when the vehicle is put into reverse after being exposed to water, particularly following heavy rainfall. Observed Malfunctions: The driver's side camera ceases to function immediately upon engaging reverse. Abrupt braking while in reverse leads to additional failures: The passenger side and forward-facing cameras also go black. Temporary Recovery: The cameras intermittently resume operation based on the vehicle's movement: Stepping on the brakes causes all cameras to go black. The cameras come back online one by one when the car rocks back, likely indicating water displacement around electrical connectors or modules. Hypothesis: The issues are likely caused by water affecting the electrical connections or modules associated with the camera system. This hypothesis is supported by the cameras' behavior correlating with changes in the vehicle's position and the presence of water. Recommendation: A thorough inspection of the camera system's connectors and modules is recommended, with particular attention to waterproofing and potential areas where water might collect and impact electrical components. Attached Evidence: The attached document contains pictures illustrating the camera issues as observed during the malfunction. These images were taken immediately after the intense rain when the vehicle was put into reverse and during the subsequent camera failures. [XXX] [XXX] [XXX] Solon, Ohio [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11598356
Recall Date: Jul 2, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Faulty Sunroof flooded interior while driving. Dealers and mechanics say it is a known problem. Dangerous to drive while water is running down the driver and passengers. No warnings prior.
Corrective Action:
Faulty Sunroof flooded interior while driving. Dealers and mechanics say it is a known problem. Dangerous to drive while water is running down the driver and passengers. No warnings prior.
Additional Notes:
Faulty Sunroof flooded interior while driving. Dealers and mechanics say it is a known problem. Dangerous to drive while water is running down the driver and passengers. No warnings prior.
Mfg Campaign: 11590238
Recall Date: May 22, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Faulty Sunroof flooded interior while driving. Dealers and mechanics say it is a known problem. Dangerous to drive while water is running down the driver and passengers. No warnings prior.
Corrective Action:
Faulty Sunroof flooded interior while driving. Dealers and mechanics say it is a known problem. Dangerous to drive while water is running down the driver and passengers. No warnings prior.
Additional Notes:
Faulty Sunroof flooded interior while driving. Dealers and mechanics say it is a known problem. Dangerous to drive while water is running down the driver and passengers. No warnings prior.
Mfg Campaign: 11590238
Recall Date: May 22, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On March 15, while driving on a busy road our vehicle STOPPED from catastrophic engine failure without warning which put my family and I instantly in danger and nearly got us killed. Due to the high traffic where it stopped we were scared to stay in the vehicle and also scared to exit it .. so we contacted the police before calling a tow truck. When the police arrived, they parked a car in front and behind us and put their flashers on to make us somewhat more safer... we had the vehicle towed to the local dealership and contacted the actual dealership where we purchased this brand new vehicle with zero miles that was about an hour away and they sent soneone to get the SUV . Once they ran a diagnostic they discovered metal shavings in the oil and said it needed a new engine! What's alarming is that after hearing this we started googling terms like "Denali engine failure" "Cadillac ecalade engine failure" and discovered a huge amount of consumer complaints from other GMC customers on forums with their brand new GMC vehicles with little to no mileage and ALL had the metal shavings in the oil and shockingly needed new engines! FYSA- All complaints are on the 6.2 engines specifically. This is a huge safety issue as these vehicles are stopping in the road without warning. If someone doesn't do something I'm afraid someone is going to get killed. Please look into this and help us. We paid over $100k for a vehicle we no longer can trust. We were not given a police report but I'm sure the information about this incident is available by FPD since they were called and remained on scene with us for nearly an hour waiting on the tow truck. The dealership was great by the way, we do not blame them as we feel they are victims too. This is a GMC problem who are knowingly building and selling unsafe SUVs with the 6.2 defective engine that's literally stopping without warning while driving.
Corrective Action:
On March 15, while driving on a busy road our vehicle STOPPED from catastrophic engine failure without warning which put my family and I instantly in danger and nearly got us killed. Due to the high traffic where it stopped we were scared to stay in the vehicle and also scared to exit it .. so we contacted the police before calling a tow truck. When the police arrived, they parked a car in front and behind us and put their flashers on to make us somewhat more safer... we had the vehicle towed to the local dealership and contacted the actual dealership where we purchased this brand new vehicle with zero miles that was about an hour away and they sent soneone to get the SUV . Once they ran a diagnostic they discovered metal shavings in the oil and said it needed a new engine! What's alarming is that after hearing this we started googling terms like "Denali engine failure" "Cadillac ecalade engine failure" and discovered a huge amount of consumer complaints from other GMC customers on forums with their brand new GMC vehicles with little to no mileage and ALL had the metal shavings in the oil and shockingly needed new engines! FYSA- All complaints are on the 6.2 engines specifically. This is a huge safety issue as these vehicles are stopping in the road without warning. If someone doesn't do something I'm afraid someone is going to get killed. Please look into this and help us. We paid over $100k for a vehicle we no longer can trust. We were not given a police report but I'm sure the information about this incident is available by FPD since they were called and remained on scene with us for nearly an hour waiting on the tow truck. The dealership was great by the way, we do not blame them as we feel they are victims too. This is a GMC problem who are knowingly building and selling unsafe SUVs with the 6.2 defective engine that's literally stopping without warning while driving.
Additional Notes:
On March 15, while driving on a busy road our vehicle STOPPED from catastrophic engine failure without warning which put my family and I instantly in danger and nearly got us killed. Due to the high traffic where it stopped we were scared to stay in the vehicle and also scared to exit it .. so we contacted the police before calling a tow truck. When the police arrived, they parked a car in front and behind us and put their flashers on to make us somewhat more safer... we had the vehicle towed to the local dealership and contacted the actual dealership where we purchased this brand new vehicle with zero miles that was about an hour away and they sent soneone to get the SUV . Once they ran a diagnostic they discovered metal shavings in the oil and said it needed a new engine! What's alarming is that after hearing this we started googling terms like "Denali engine failure" "Cadillac ecalade engine failure" and discovered a huge amount of consumer complaints from other GMC customers on forums with their brand new GMC vehicles with little to no mileage and ALL had the metal shavings in the oil and shockingly needed new engines! FYSA- All complaints are on the 6.2 engines specifically. This is a huge safety issue as these vehicles are stopping in the road without warning. If someone doesn't do something I'm afraid someone is going to get killed. Please look into this and help us. We paid over $100k for a vehicle we no longer can trust. We were not given a police report but I'm sure the information about this incident is available by FPD since they were called and remained on scene with us for nearly an hour waiting on the tow truck. The dealership was great by the way, we do not blame them as we feel they are victims too. This is a GMC problem who are knowingly building and selling unsafe SUVs with the 6.2 defective engine that's literally stopping without warning while driving.
Mfg Campaign: 11579144
Recall Date: Mar 24, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Dealer install illuminated sill plates GM Part No.: 84667517 causing dangerous distracted driving since they do now turn off when the doors are shut and driving as advertised. Dealer double checked installation, but I feel GM installation need to be revised. See product description below from GM website: Product Information Help give your vehicle a customized appearance Water, UV and chemical resistant Designed for a precision fit Protect your door sills from scratches and scrapes Kit includes four hardwired door sill plates for the front and rear doors Features the Denali script Make your GMC shine with stylish soft lighting that creates a more upscale appearance Automatically illuminate when door is opened and turn off when door closes
Corrective Action:
Dealer install illuminated sill plates GM Part No.: 84667517 causing dangerous distracted driving since they do now turn off when the doors are shut and driving as advertised. Dealer double checked installation, but I feel GM installation need to be revised. See product description below from GM website: Product Information Help give your vehicle a customized appearance Water, UV and chemical resistant Designed for a precision fit Protect your door sills from scratches and scrapes Kit includes four hardwired door sill plates for the front and rear doors Features the Denali script Make your GMC shine with stylish soft lighting that creates a more upscale appearance Automatically illuminate when door is opened and turn off when door closes
Additional Notes:
Dealer install illuminated sill plates GM Part No.: 84667517 causing dangerous distracted driving since they do now turn off when the doors are shut and driving as advertised. Dealer double checked installation, but I feel GM installation need to be revised. See product description below from GM website: Product Information Help give your vehicle a customized appearance Water, UV and chemical resistant Designed for a precision fit Protect your door sills from scratches and scrapes Kit includes four hardwired door sill plates for the front and rear doors Features the Denali script Make your GMC shine with stylish soft lighting that creates a more upscale appearance Automatically illuminate when door is opened and turn off when door closes
Mfg Campaign: 11577128
Recall Date: Mar 13, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Dealer install illuminated sill plates GM Part No.: 84667517 causing dangerous distracted driving since they do now turn off when the doors are shut and driving as advertised. Dealer double checked installation, but I feel GM installation need to be revised. See product description below from GM website: Product Information Help give your vehicle a customized appearance Water, UV and chemical resistant Designed for a precision fit Protect your door sills from scratches and scrapes Kit includes four hardwired door sill plates for the front and rear doors Features the Denali script Make your GMC shine with stylish soft lighting that creates a more upscale appearance Automatically illuminate when door is opened and turn off when door closes
Corrective Action:
Dealer install illuminated sill plates GM Part No.: 84667517 causing dangerous distracted driving since they do now turn off when the doors are shut and driving as advertised. Dealer double checked installation, but I feel GM installation need to be revised. See product description below from GM website: Product Information Help give your vehicle a customized appearance Water, UV and chemical resistant Designed for a precision fit Protect your door sills from scratches and scrapes Kit includes four hardwired door sill plates for the front and rear doors Features the Denali script Make your GMC shine with stylish soft lighting that creates a more upscale appearance Automatically illuminate when door is opened and turn off when door closes
Additional Notes:
Dealer install illuminated sill plates GM Part No.: 84667517 causing dangerous distracted driving since they do now turn off when the doors are shut and driving as advertised. Dealer double checked installation, but I feel GM installation need to be revised. See product description below from GM website: Product Information Help give your vehicle a customized appearance Water, UV and chemical resistant Designed for a precision fit Protect your door sills from scratches and scrapes Kit includes four hardwired door sill plates for the front and rear doors Features the Denali script Make your GMC shine with stylish soft lighting that creates a more upscale appearance Automatically illuminate when door is opened and turn off when door closes
Mfg Campaign: 11577128
Recall Date: Mar 13, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle shuts off and goes into neutral at highway speeds I am reaching out because it has happened to me three times in a seven month old vehicle and also five family members with Yukon Tahoe, Escalade same issue is very very dangerous please, I beg you take this very seriously and contact me so I could verify to you the other owners that I’ve had the same issue, but have not went far enough to make a complaint. I will prove it to you with other owners, same problem, where the vehicle just shuts off.
Corrective Action:
Vehicle shuts off and goes into neutral at highway speeds I am reaching out because it has happened to me three times in a seven month old vehicle and also five family members with Yukon Tahoe, Escalade same issue is very very dangerous please, I beg you take this very seriously and contact me so I could verify to you the other owners that I’ve had the same issue, but have not went far enough to make a complaint. I will prove it to you with other owners, same problem, where the vehicle just shuts off.
Additional Notes:
Vehicle shuts off and goes into neutral at highway speeds I am reaching out because it has happened to me three times in a seven month old vehicle and also five family members with Yukon Tahoe, Escalade same issue is very very dangerous please, I beg you take this very seriously and contact me so I could verify to you the other owners that I’ve had the same issue, but have not went far enough to make a complaint. I will prove it to you with other owners, same problem, where the vehicle just shuts off.
Mfg Campaign: 11576457
Recall Date: Mar 10, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle shuts off and goes into neutral at highway speeds I am reaching out because it has happened to me three times in a seven month old vehicle and also five family members with Yukon Tahoe, Escalade same issue is very very dangerous please, I beg you take this very seriously and contact me so I could verify to you the other owners that I’ve had the same issue, but have not went far enough to make a complaint. I will prove it to you with other owners, same problem, where the vehicle just shuts off.
Corrective Action:
Vehicle shuts off and goes into neutral at highway speeds I am reaching out because it has happened to me three times in a seven month old vehicle and also five family members with Yukon Tahoe, Escalade same issue is very very dangerous please, I beg you take this very seriously and contact me so I could verify to you the other owners that I’ve had the same issue, but have not went far enough to make a complaint. I will prove it to you with other owners, same problem, where the vehicle just shuts off.
Additional Notes:
Vehicle shuts off and goes into neutral at highway speeds I am reaching out because it has happened to me three times in a seven month old vehicle and also five family members with Yukon Tahoe, Escalade same issue is very very dangerous please, I beg you take this very seriously and contact me so I could verify to you the other owners that I’ve had the same issue, but have not went far enough to make a complaint. I will prove it to you with other owners, same problem, where the vehicle just shuts off.
Mfg Campaign: 11576457
Recall Date: Mar 10, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle shuts off and goes into neutral at highway speeds I am reaching out because it has happened to me three times in a seven month old vehicle and also five family members with Yukon Tahoe, Escalade same issue is very very dangerous please, I beg you take this very seriously and contact me so I could verify to you the other owners that I’ve had the same issue, but have not went far enough to make a complaint. I will prove it to you with other owners, same problem, where the vehicle just shuts off.
Corrective Action:
Vehicle shuts off and goes into neutral at highway speeds I am reaching out because it has happened to me three times in a seven month old vehicle and also five family members with Yukon Tahoe, Escalade same issue is very very dangerous please, I beg you take this very seriously and contact me so I could verify to you the other owners that I’ve had the same issue, but have not went far enough to make a complaint. I will prove it to you with other owners, same problem, where the vehicle just shuts off.
Additional Notes:
Vehicle shuts off and goes into neutral at highway speeds I am reaching out because it has happened to me three times in a seven month old vehicle and also five family members with Yukon Tahoe, Escalade same issue is very very dangerous please, I beg you take this very seriously and contact me so I could verify to you the other owners that I’ve had the same issue, but have not went far enough to make a complaint. I will prove it to you with other owners, same problem, where the vehicle just shuts off.
Mfg Campaign: 11576457
Recall Date: Mar 10, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The vehicle was crawling to a stop in preparation to park in front of my garage door. When I move my hand across the steering wheel, my hand must have come in contact with the toggle/scroll for the “resume speed” function of the cruise control. The vehicle abruptly began accelerating towards my house. I was able to press the brake pedal to deactivate and stop the vehicle safely. I note that in the past week, perhaps even two, the cruise control has not been used. The vehicle is driven 2-4 trips a day.
Corrective Action:
The vehicle was crawling to a stop in preparation to park in front of my garage door. When I move my hand across the steering wheel, my hand must have come in contact with the toggle/scroll for the “resume speed” function of the cruise control. The vehicle abruptly began accelerating towards my house. I was able to press the brake pedal to deactivate and stop the vehicle safely. I note that in the past week, perhaps even two, the cruise control has not been used. The vehicle is driven 2-4 trips a day.
Additional Notes:
The vehicle was crawling to a stop in preparation to park in front of my garage door. When I move my hand across the steering wheel, my hand must have come in contact with the toggle/scroll for the “resume speed” function of the cruise control. The vehicle abruptly began accelerating towards my house. I was able to press the brake pedal to deactivate and stop the vehicle safely. I note that in the past week, perhaps even two, the cruise control has not been used. The vehicle is driven 2-4 trips a day.
Mfg Campaign: 11572450
Recall Date: Feb 16, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The vehicle was crawling to a stop in preparation to park in front of my garage door. When I move my hand across the steering wheel, my hand must have come in contact with the toggle/scroll for the “resume speed” function of the cruise control. The vehicle abruptly began accelerating towards my house. I was able to press the brake pedal to deactivate and stop the vehicle safely. I note that in the past week, perhaps even two, the cruise control has not been used. The vehicle is driven 2-4 trips a day.
Corrective Action:
The vehicle was crawling to a stop in preparation to park in front of my garage door. When I move my hand across the steering wheel, my hand must have come in contact with the toggle/scroll for the “resume speed” function of the cruise control. The vehicle abruptly began accelerating towards my house. I was able to press the brake pedal to deactivate and stop the vehicle safely. I note that in the past week, perhaps even two, the cruise control has not been used. The vehicle is driven 2-4 trips a day.
Additional Notes:
The vehicle was crawling to a stop in preparation to park in front of my garage door. When I move my hand across the steering wheel, my hand must have come in contact with the toggle/scroll for the “resume speed” function of the cruise control. The vehicle abruptly began accelerating towards my house. I was able to press the brake pedal to deactivate and stop the vehicle safely. I note that in the past week, perhaps even two, the cruise control has not been used. The vehicle is driven 2-4 trips a day.
Mfg Campaign: 11572450
Recall Date: Feb 16, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Brand new vehicle, at about 5k miles the backup camera went out in April 2023. It is now December of 2023 and I have not had any sort of resolution. I have 3 children ages 2, 4 and 5 and it is very concerning for me and my wife to not have a backup camera especially at night.
Corrective Action:
Brand new vehicle, at about 5k miles the backup camera went out in April 2023. It is now December of 2023 and I have not had any sort of resolution. I have 3 children ages 2, 4 and 5 and it is very concerning for me and my wife to not have a backup camera especially at night.
Additional Notes:
Brand new vehicle, at about 5k miles the backup camera went out in April 2023. It is now December of 2023 and I have not had any sort of resolution. I have 3 children ages 2, 4 and 5 and it is very concerning for me and my wife to not have a backup camera especially at night.
Mfg Campaign: 11560933
Recall Date: Dec 19, 2023
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Brand new vehicle, at about 5k miles the backup camera went out in April 2023. It is now December of 2023 and I have not had any sort of resolution. I have 3 children ages 2, 4 and 5 and it is very concerning for me and my wife to not have a backup camera especially at night.
Corrective Action:
Brand new vehicle, at about 5k miles the backup camera went out in April 2023. It is now December of 2023 and I have not had any sort of resolution. I have 3 children ages 2, 4 and 5 and it is very concerning for me and my wife to not have a backup camera especially at night.
Additional Notes:
Brand new vehicle, at about 5k miles the backup camera went out in April 2023. It is now December of 2023 and I have not had any sort of resolution. I have 3 children ages 2, 4 and 5 and it is very concerning for me and my wife to not have a backup camera especially at night.
Mfg Campaign: 11560933
Recall Date: Dec 19, 2023
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Brand new vehicle, at about 5k miles the backup camera went out in April 2023. It is now December of 2023 and I have not had any sort of resolution. I have 3 children ages 2, 4 and 5 and it is very concerning for me and my wife to not have a backup camera especially at night.
Corrective Action:
Brand new vehicle, at about 5k miles the backup camera went out in April 2023. It is now December of 2023 and I have not had any sort of resolution. I have 3 children ages 2, 4 and 5 and it is very concerning for me and my wife to not have a backup camera especially at night.
Additional Notes:
Brand new vehicle, at about 5k miles the backup camera went out in April 2023. It is now December of 2023 and I have not had any sort of resolution. I have 3 children ages 2, 4 and 5 and it is very concerning for me and my wife to not have a backup camera especially at night.
Mfg Campaign: 11560933
Recall Date: Dec 19, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Drive shaft fell out of the vehicle while pulling out of a parking lot
Corrective Action:
Drive shaft fell out of the vehicle while pulling out of a parking lot
Additional Notes:
Drive shaft fell out of the vehicle while pulling out of a parking lot
Mfg Campaign: 11560095
Recall Date: Dec 14, 2023
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
The headrest in the 2nd and 3rd rows of the 2023 GMC Yukon are not adjustable or removable, reference page 39 of an owners manual. This is a major problem when installing car seats into the vehicle. Because of the design, the headrest tilt forward and do not allow car seats to properly sit against the back of the seats. This causes a gap between the back of the car seats and the seat back of the car. I have 4 kids and 3 different types of car seats. All of the car seat manuals say that for proper installation the car seats must seat flush with the seat back of the car. Well this cannot happen because of the design of the vehicle. Therefore I cannot properly install car seats of any type into this vehicle. I am not the only consumer with this issue as it is all over the internet as well. I have called GM corporate and they are not willing to address this safety concern as it would require a design change. I have attached pictures of 2 of the seats which have a gap between 2-5 inches depending on the height the car seats are set at.
Corrective Action:
The headrest in the 2nd and 3rd rows of the 2023 GMC Yukon are not adjustable or removable, reference page 39 of an owners manual. This is a major problem when installing car seats into the vehicle. Because of the design, the headrest tilt forward and do not allow car seats to properly sit against the back of the seats. This causes a gap between the back of the car seats and the seat back of the car. I have 4 kids and 3 different types of car seats. All of the car seat manuals say that for proper installation the car seats must seat flush with the seat back of the car. Well this cannot happen because of the design of the vehicle. Therefore I cannot properly install car seats of any type into this vehicle. I am not the only consumer with this issue as it is all over the internet as well. I have called GM corporate and they are not willing to address this safety concern as it would require a design change. I have attached pictures of 2 of the seats which have a gap between 2-5 inches depending on the height the car seats are set at.
Additional Notes:
The headrest in the 2nd and 3rd rows of the 2023 GMC Yukon are not adjustable or removable, reference page 39 of an owners manual. This is a major problem when installing car seats into the vehicle. Because of the design, the headrest tilt forward and do not allow car seats to properly sit against the back of the seats. This causes a gap between the back of the car seats and the seat back of the car. I have 4 kids and 3 different types of car seats. All of the car seat manuals say that for proper installation the car seats must seat flush with the seat back of the car. Well this cannot happen because of the design of the vehicle. Therefore I cannot properly install car seats of any type into this vehicle. I am not the only consumer with this issue as it is all over the internet as well. I have called GM corporate and they are not willing to address this safety concern as it would require a design change. I have attached pictures of 2 of the seats which have a gap between 2-5 inches depending on the height the car seats are set at.
Mfg Campaign: 11555294
Recall Date: Nov 15, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
After driving on an Interstate Highway for approximately 2 hours I exited and brought the vehicle to a complete stop at a stop sign while preparing to turn right onto a busy 2-lane road. I applied moderate gas pedal pressure and the vehicle momentarily accelerated and moved forward but then the engine stalled as the transmission was attempting to shift automatically from 1st to 2nd gear. The vehicle was partially stuck out into the busy road without any power. This created a traffic conflict and near-miss with cars traveling along the 2-lane road that I was attempting to turn onto. I restarted the vehicle and drove it slowly onto the shoulder. The vehicle’s engine repeatedly stalled any time enough gas pedal pressure was applied to cause the transmission to attempt to shift from 1st to 2nd gear. This issue only occurs after the engine and transmission have been running at operating temperature for several minutes. The dealership could not duplicate this issue, but they only drove the vehicle a total of 7 miles over two different occasions. The vehicle was purchased new on June 23, 2023 and had approximately 1,700 miles on it when the issue first occurred. There were no warning lights or messages illuminated prior to the engine stalling. Vehicle is currently at a dealership service department being evaluated.
Corrective Action:
After driving on an Interstate Highway for approximately 2 hours I exited and brought the vehicle to a complete stop at a stop sign while preparing to turn right onto a busy 2-lane road. I applied moderate gas pedal pressure and the vehicle momentarily accelerated and moved forward but then the engine stalled as the transmission was attempting to shift automatically from 1st to 2nd gear. The vehicle was partially stuck out into the busy road without any power. This created a traffic conflict and near-miss with cars traveling along the 2-lane road that I was attempting to turn onto. I restarted the vehicle and drove it slowly onto the shoulder. The vehicle’s engine repeatedly stalled any time enough gas pedal pressure was applied to cause the transmission to attempt to shift from 1st to 2nd gear. This issue only occurs after the engine and transmission have been running at operating temperature for several minutes. The dealership could not duplicate this issue, but they only drove the vehicle a total of 7 miles over two different occasions. The vehicle was purchased new on June 23, 2023 and had approximately 1,700 miles on it when the issue first occurred. There were no warning lights or messages illuminated prior to the engine stalling. Vehicle is currently at a dealership service department being evaluated.
Additional Notes:
After driving on an Interstate Highway for approximately 2 hours I exited and brought the vehicle to a complete stop at a stop sign while preparing to turn right onto a busy 2-lane road. I applied moderate gas pedal pressure and the vehicle momentarily accelerated and moved forward but then the engine stalled as the transmission was attempting to shift automatically from 1st to 2nd gear. The vehicle was partially stuck out into the busy road without any power. This created a traffic conflict and near-miss with cars traveling along the 2-lane road that I was attempting to turn onto. I restarted the vehicle and drove it slowly onto the shoulder. The vehicle’s engine repeatedly stalled any time enough gas pedal pressure was applied to cause the transmission to attempt to shift from 1st to 2nd gear. This issue only occurs after the engine and transmission have been running at operating temperature for several minutes. The dealership could not duplicate this issue, but they only drove the vehicle a total of 7 miles over two different occasions. The vehicle was purchased new on June 23, 2023 and had approximately 1,700 miles on it when the issue first occurred. There were no warning lights or messages illuminated prior to the engine stalling. Vehicle is currently at a dealership service department being evaluated.
Mfg Campaign: 11530998
Recall Date: Jul 7, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
After driving on an Interstate Highway for approximately 2 hours I exited and brought the vehicle to a complete stop at a stop sign while preparing to turn right onto a busy 2-lane road. I applied moderate gas pedal pressure and the vehicle momentarily accelerated and moved forward but then the engine stalled as the transmission was attempting to shift automatically from 1st to 2nd gear. The vehicle was partially stuck out into the busy road without any power. This created a traffic conflict and near-miss with cars traveling along the 2-lane road that I was attempting to turn onto. I restarted the vehicle and drove it slowly onto the shoulder. The vehicle’s engine repeatedly stalled any time enough gas pedal pressure was applied to cause the transmission to attempt to shift from 1st to 2nd gear. This issue only occurs after the engine and transmission have been running at operating temperature for several minutes. The dealership could not duplicate this issue, but they only drove the vehicle a total of 7 miles over two different occasions. The vehicle was purchased new on June 23, 2023 and had approximately 1,700 miles on it when the issue first occurred. There were no warning lights or messages illuminated prior to the engine stalling. Vehicle is currently at a dealership service department being evaluated.
Corrective Action:
After driving on an Interstate Highway for approximately 2 hours I exited and brought the vehicle to a complete stop at a stop sign while preparing to turn right onto a busy 2-lane road. I applied moderate gas pedal pressure and the vehicle momentarily accelerated and moved forward but then the engine stalled as the transmission was attempting to shift automatically from 1st to 2nd gear. The vehicle was partially stuck out into the busy road without any power. This created a traffic conflict and near-miss with cars traveling along the 2-lane road that I was attempting to turn onto. I restarted the vehicle and drove it slowly onto the shoulder. The vehicle’s engine repeatedly stalled any time enough gas pedal pressure was applied to cause the transmission to attempt to shift from 1st to 2nd gear. This issue only occurs after the engine and transmission have been running at operating temperature for several minutes. The dealership could not duplicate this issue, but they only drove the vehicle a total of 7 miles over two different occasions. The vehicle was purchased new on June 23, 2023 and had approximately 1,700 miles on it when the issue first occurred. There were no warning lights or messages illuminated prior to the engine stalling. Vehicle is currently at a dealership service department being evaluated.
Additional Notes:
After driving on an Interstate Highway for approximately 2 hours I exited and brought the vehicle to a complete stop at a stop sign while preparing to turn right onto a busy 2-lane road. I applied moderate gas pedal pressure and the vehicle momentarily accelerated and moved forward but then the engine stalled as the transmission was attempting to shift automatically from 1st to 2nd gear. The vehicle was partially stuck out into the busy road without any power. This created a traffic conflict and near-miss with cars traveling along the 2-lane road that I was attempting to turn onto. I restarted the vehicle and drove it slowly onto the shoulder. The vehicle’s engine repeatedly stalled any time enough gas pedal pressure was applied to cause the transmission to attempt to shift from 1st to 2nd gear. This issue only occurs after the engine and transmission have been running at operating temperature for several minutes. The dealership could not duplicate this issue, but they only drove the vehicle a total of 7 miles over two different occasions. The vehicle was purchased new on June 23, 2023 and had approximately 1,700 miles on it when the issue first occurred. There were no warning lights or messages illuminated prior to the engine stalling. Vehicle is currently at a dealership service department being evaluated.
Mfg Campaign: 11530998
Recall Date: Jul 7, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 GMC Yukon. The contact stated while approaching a stop light at an undisclosed speed, the vehicle stalled and lost motive power. There was no warning light illuminated. The contact shifted the vehicle into park and restart the vehicle. Once the vehicle restarted, the vehicle started operating normally. The vehicle was taken to the dealer but was not repaired. A software update was performed however, the failure reoccurred. The manufacturer was not contacted. The failure mileage was 3,000.
Corrective Action:
The contact owns a 2023 GMC Yukon. The contact stated while approaching a stop light at an undisclosed speed, the vehicle stalled and lost motive power. There was no warning light illuminated. The contact shifted the vehicle into park and restart the vehicle. Once the vehicle restarted, the vehicle started operating normally. The vehicle was taken to the dealer but was not repaired. A software update was performed however, the failure reoccurred. The manufacturer was not contacted. The failure mileage was 3,000.
Additional Notes:
The contact owns a 2023 GMC Yukon. The contact stated while approaching a stop light at an undisclosed speed, the vehicle stalled and lost motive power. There was no warning light illuminated. The contact shifted the vehicle into park and restart the vehicle. Once the vehicle restarted, the vehicle started operating normally. The vehicle was taken to the dealer but was not repaired. A software update was performed however, the failure reoccurred. The manufacturer was not contacted. The failure mileage was 3,000.
Mfg Campaign: 11529646
Recall Date: Jun 29, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On March 10, 2023 I exit Hwy 35 at the City of Cottula Texas, as I took the exit lane and arrived at the stop sign, the vehicle came to a complete stop the engine stop idling and the transmission switch to neutral, this created a safety issue for me and my family because I was unable to restart vehicle and I created traffic congestion at the intersection, I am worried that this can happen again and I might be exposed to other vehicles crashing against my vehicle or even worse if this is to happen in the highway I will not be able to control the proper handling of my vehicle
Corrective Action:
On March 10, 2023 I exit Hwy 35 at the City of Cottula Texas, as I took the exit lane and arrived at the stop sign, the vehicle came to a complete stop the engine stop idling and the transmission switch to neutral, this created a safety issue for me and my family because I was unable to restart vehicle and I created traffic congestion at the intersection, I am worried that this can happen again and I might be exposed to other vehicles crashing against my vehicle or even worse if this is to happen in the highway I will not be able to control the proper handling of my vehicle
Additional Notes:
On March 10, 2023 I exit Hwy 35 at the City of Cottula Texas, as I took the exit lane and arrived at the stop sign, the vehicle came to a complete stop the engine stop idling and the transmission switch to neutral, this created a safety issue for me and my family because I was unable to restart vehicle and I created traffic congestion at the intersection, I am worried that this can happen again and I might be exposed to other vehicles crashing against my vehicle or even worse if this is to happen in the highway I will not be able to control the proper handling of my vehicle
Mfg Campaign: 11511335
Recall Date: Mar 11, 2023
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