Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447990
Recall Date: Sep 12, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232415910
Recall Date: Sep 20, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
Consumer Complaints
163 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Complete engine failure while driving. Resulting in GM replacing the entire engine after only 15K miles (new vehicle).
Corrective Action:
Complete engine failure while driving. Resulting in GM replacing the entire engine after only 15K miles (new vehicle).
Additional Notes:
Complete engine failure while driving. Resulting in GM replacing the entire engine after only 15K miles (new vehicle).
Mfg Campaign: 11638399
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 GMC Yukon. The contact stated while driving approximately 70 MPH, the vehicle lost motive power. No warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that it might take approximately 6 months to repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 38,118.
Corrective Action:
The contact owns a 2023 GMC Yukon. The contact stated while driving approximately 70 MPH, the vehicle lost motive power. No warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that it might take approximately 6 months to repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 38,118.
Additional Notes:
The contact owns a 2023 GMC Yukon. The contact stated while driving approximately 70 MPH, the vehicle lost motive power. No warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that it might take approximately 6 months to repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 38,118.
Mfg Campaign: 11638075
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The complete engine on this vehicle was replaced by GM on 04/05/2024 at 24,069 miles. This was due to the known engine failures GM is having with the 6.2L engine. This is a well known and documented safety issue that GM is refusing to properly address. Vehicles with the 6.2L L87 engine are having complete engine failures while driving at highway speeds, which is a huge safety issue. I live in north Georgia where the roads are steep with sharp blind curves. I frequently cross steep mountains with high elevations that require frequent brake usage and constant steering through the sharp curves. I also drive on the interstate in Atlanta, GA where the posted speed limit is 70MPH. An engine failure in any of my driving circumstances is life threatening. As you know, when the engine fails you're braking and steering capabilities are greatly reduced. For example, if I was to experience an engine failure while driving across the mountain I would be unable to stop or get the vehicle off the road. Without being able to move, I could be stranded in a blind curve where I could be struck by another vehicle. I do not feel safe driving this vehicle and I'm in constant fear that it will have another engine failure like so many other 6.2L owners are experiencing. I'm morally unable to sell this vehicle to someone else due to the known engine failures. GM will not take responsibility and fix the issue or buy it back. So, I'm stuck with a $90,000 SUV that is unsafe to drive. Please continue to investigate this safety issue! You are saving lives by doing so. Thank you for everything you have done and are continuing to do. Please let me know if you need additional information or I can be of assistance.
Corrective Action:
The complete engine on this vehicle was replaced by GM on 04/05/2024 at 24,069 miles. This was due to the known engine failures GM is having with the 6.2L engine. This is a well known and documented safety issue that GM is refusing to properly address. Vehicles with the 6.2L L87 engine are having complete engine failures while driving at highway speeds, which is a huge safety issue. I live in north Georgia where the roads are steep with sharp blind curves. I frequently cross steep mountains with high elevations that require frequent brake usage and constant steering through the sharp curves. I also drive on the interstate in Atlanta, GA where the posted speed limit is 70MPH. An engine failure in any of my driving circumstances is life threatening. As you know, when the engine fails you're braking and steering capabilities are greatly reduced. For example, if I was to experience an engine failure while driving across the mountain I would be unable to stop or get the vehicle off the road. Without being able to move, I could be stranded in a blind curve where I could be struck by another vehicle. I do not feel safe driving this vehicle and I'm in constant fear that it will have another engine failure like so many other 6.2L owners are experiencing. I'm morally unable to sell this vehicle to someone else due to the known engine failures. GM will not take responsibility and fix the issue or buy it back. So, I'm stuck with a $90,000 SUV that is unsafe to drive. Please continue to investigate this safety issue! You are saving lives by doing so. Thank you for everything you have done and are continuing to do. Please let me know if you need additional information or I can be of assistance.
Additional Notes:
The complete engine on this vehicle was replaced by GM on 04/05/2024 at 24,069 miles. This was due to the known engine failures GM is having with the 6.2L engine. This is a well known and documented safety issue that GM is refusing to properly address. Vehicles with the 6.2L L87 engine are having complete engine failures while driving at highway speeds, which is a huge safety issue. I live in north Georgia where the roads are steep with sharp blind curves. I frequently cross steep mountains with high elevations that require frequent brake usage and constant steering through the sharp curves. I also drive on the interstate in Atlanta, GA where the posted speed limit is 70MPH. An engine failure in any of my driving circumstances is life threatening. As you know, when the engine fails you're braking and steering capabilities are greatly reduced. For example, if I was to experience an engine failure while driving across the mountain I would be unable to stop or get the vehicle off the road. Without being able to move, I could be stranded in a blind curve where I could be struck by another vehicle. I do not feel safe driving this vehicle and I'm in constant fear that it will have another engine failure like so many other 6.2L owners are experiencing. I'm morally unable to sell this vehicle to someone else due to the known engine failures. GM will not take responsibility and fix the issue or buy it back. So, I'm stuck with a $90,000 SUV that is unsafe to drive. Please continue to investigate this safety issue! You are saving lives by doing so. Thank you for everything you have done and are continuing to do. Please let me know if you need additional information or I can be of assistance.
Mfg Campaign: 11637626
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Bought the truck back in January of 2023. Within 3 weeks of owning it an only 900 miles it spun a thrust bearing. Told me 9 months for a new motor. Offered to rebuild it an try to fix. They tried an fail miserably. During the final road test after rebuild had massive lifter failure. Replace cam ran the truck for about 4-6 months an lost all tolerance on main bearings an thrust bearings again.
Corrective Action:
Bought the truck back in January of 2023. Within 3 weeks of owning it an only 900 miles it spun a thrust bearing. Told me 9 months for a new motor. Offered to rebuild it an try to fix. They tried an fail miserably. During the final road test after rebuild had massive lifter failure. Replace cam ran the truck for about 4-6 months an lost all tolerance on main bearings an thrust bearings again.
Additional Notes:
Bought the truck back in January of 2023. Within 3 weeks of owning it an only 900 miles it spun a thrust bearing. Told me 9 months for a new motor. Offered to rebuild it an try to fix. They tried an fail miserably. During the final road test after rebuild had massive lifter failure. Replace cam ran the truck for about 4-6 months an lost all tolerance on main bearings an thrust bearings again.
Mfg Campaign: 11637820
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Brand new 2023 Yukon with 800 miles, 1 week into ownership, engine died while driving on 4 lane highway with no shoulder. Died, lost power steering and power brakes shortly after trying to maneuver to side of road. Vehicle was towed to dealer and they found a spun rod bearing resulting in catastrophic engine failure and had to have engine replaced.
Corrective Action:
Brand new 2023 Yukon with 800 miles, 1 week into ownership, engine died while driving on 4 lane highway with no shoulder. Died, lost power steering and power brakes shortly after trying to maneuver to side of road. Vehicle was towed to dealer and they found a spun rod bearing resulting in catastrophic engine failure and had to have engine replaced.
Additional Notes:
Brand new 2023 Yukon with 800 miles, 1 week into ownership, engine died while driving on 4 lane highway with no shoulder. Died, lost power steering and power brakes shortly after trying to maneuver to side of road. Vehicle was towed to dealer and they found a spun rod bearing resulting in catastrophic engine failure and had to have engine replaced.
Mfg Campaign: 11637226
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
L87 Engine suddenly, withoiut warning started having a severe engine rod knock. Safety put at risk because the engine could blowup and lock vehicle up. Dealer confirmed rod knock and will replace engine under warranty. ZERO prior indication (No SES or other warning lights).
Corrective Action:
L87 Engine suddenly, withoiut warning started having a severe engine rod knock. Safety put at risk because the engine could blowup and lock vehicle up. Dealer confirmed rod knock and will replace engine under warranty. ZERO prior indication (No SES or other warning lights).
Additional Notes:
L87 Engine suddenly, withoiut warning started having a severe engine rod knock. Safety put at risk because the engine could blowup and lock vehicle up. Dealer confirmed rod knock and will replace engine under warranty. ZERO prior indication (No SES or other warning lights).
Mfg Campaign: 11637469
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The engine turned off while driving TWICE with NO WARNING. The first time the engine turned off without warning doing around 60MPH but was able to be restarted and ran normally for about a week or so. The second and final time that the engine turned off without warning was about a week after the first incident. The engine would not restart, in fact, it would not even crank. The vehicle was towed to the dealership where it was determined to be a crankshaft bearing failure causing a bottom end engine failure. Metal shavings were found in the oil pan. Vehicle is only 14 months old and has 22,754 miles. All service was done by dealer at manufacturers suggested intervals.
Corrective Action:
The engine turned off while driving TWICE with NO WARNING. The first time the engine turned off without warning doing around 60MPH but was able to be restarted and ran normally for about a week or so. The second and final time that the engine turned off without warning was about a week after the first incident. The engine would not restart, in fact, it would not even crank. The vehicle was towed to the dealership where it was determined to be a crankshaft bearing failure causing a bottom end engine failure. Metal shavings were found in the oil pan. Vehicle is only 14 months old and has 22,754 miles. All service was done by dealer at manufacturers suggested intervals.
Additional Notes:
The engine turned off while driving TWICE with NO WARNING. The first time the engine turned off without warning doing around 60MPH but was able to be restarted and ran normally for about a week or so. The second and final time that the engine turned off without warning was about a week after the first incident. The engine would not restart, in fact, it would not even crank. The vehicle was towed to the dealership where it was determined to be a crankshaft bearing failure causing a bottom end engine failure. Metal shavings were found in the oil pan. Vehicle is only 14 months old and has 22,754 miles. All service was done by dealer at manufacturers suggested intervals.
Mfg Campaign: 11637045
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Blown motor on 2023 Yukon (after owning the SUV exactly 1 month). 3600 miles on it. Picked it up January 9, 2023, motor blown on Feb 9th, 2023. From my dealer: Tech found perform tear down on the engine- remove lower oil pan and discovery metal inside the oil pan. perform inspect on the bottom engine and found rod bearings spun- causing internal premature engine failure. Final ticket write up included: engine appeared to be “starving for oil” cylinders #5 & 6 piston rod bearings seized. Major internal engine failure. I went through the full engine replacement at a local dealer then dealt with GM for 2 months and eventually they did fully replace this vehicle with a new 2023 GMC YUKON. Luckily expedited the build as the first one took 9 months to receive. we took deliver of new vehicle in June of 2023. Can provide the new VIN if necessary. Current 6.2L has about 30k miles on it .
Corrective Action:
Blown motor on 2023 Yukon (after owning the SUV exactly 1 month). 3600 miles on it. Picked it up January 9, 2023, motor blown on Feb 9th, 2023. From my dealer: Tech found perform tear down on the engine- remove lower oil pan and discovery metal inside the oil pan. perform inspect on the bottom engine and found rod bearings spun- causing internal premature engine failure. Final ticket write up included: engine appeared to be “starving for oil” cylinders #5 & 6 piston rod bearings seized. Major internal engine failure. I went through the full engine replacement at a local dealer then dealt with GM for 2 months and eventually they did fully replace this vehicle with a new 2023 GMC YUKON. Luckily expedited the build as the first one took 9 months to receive. we took deliver of new vehicle in June of 2023. Can provide the new VIN if necessary. Current 6.2L has about 30k miles on it .
Additional Notes:
Blown motor on 2023 Yukon (after owning the SUV exactly 1 month). 3600 miles on it. Picked it up January 9, 2023, motor blown on Feb 9th, 2023. From my dealer: Tech found perform tear down on the engine- remove lower oil pan and discovery metal inside the oil pan. perform inspect on the bottom engine and found rod bearings spun- causing internal premature engine failure. Final ticket write up included: engine appeared to be “starving for oil” cylinders #5 & 6 piston rod bearings seized. Major internal engine failure. I went through the full engine replacement at a local dealer then dealt with GM for 2 months and eventually they did fully replace this vehicle with a new 2023 GMC YUKON. Luckily expedited the build as the first one took 9 months to receive. we took deliver of new vehicle in June of 2023. Can provide the new VIN if necessary. Current 6.2L has about 30k miles on it .
Mfg Campaign: 11637153
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Yukon with 6.2 V8 suffered crankshaft bearing failure. Vehicle had only 9800 miles on it. No warning. Vehicle shifted itself into neutral and engine shut off. Engine replaced under warranty.
Corrective Action:
Yukon with 6.2 V8 suffered crankshaft bearing failure. Vehicle had only 9800 miles on it. No warning. Vehicle shifted itself into neutral and engine shut off. Engine replaced under warranty.
Additional Notes:
Yukon with 6.2 V8 suffered crankshaft bearing failure. Vehicle had only 9800 miles on it. No warning. Vehicle shifted itself into neutral and engine shut off. Engine replaced under warranty.
Mfg Campaign: 11636873
Recall Date: Jan 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Passing a semi up a hill going 75 and the motor shuts off. As the Yukon slowed, the semi slowed down as well. It was difficult trying to get the Yukon to the right shoulder. There was no warnings or anything on the dash. The vehicle just quit running. Tried restarting and it was like the battery was dead. Got it towed to a dealership and they said the engine was ruined from 6 of the 8 rod bearings disintegrating. Took almost a month to replace with the problem being so common and no engines available.
Corrective Action:
Passing a semi up a hill going 75 and the motor shuts off. As the Yukon slowed, the semi slowed down as well. It was difficult trying to get the Yukon to the right shoulder. There was no warnings or anything on the dash. The vehicle just quit running. Tried restarting and it was like the battery was dead. Got it towed to a dealership and they said the engine was ruined from 6 of the 8 rod bearings disintegrating. Took almost a month to replace with the problem being so common and no engines available.
Additional Notes:
Passing a semi up a hill going 75 and the motor shuts off. As the Yukon slowed, the semi slowed down as well. It was difficult trying to get the Yukon to the right shoulder. There was no warnings or anything on the dash. The vehicle just quit running. Tried restarting and it was like the battery was dead. Got it towed to a dealership and they said the engine was ruined from 6 of the 8 rod bearings disintegrating. Took almost a month to replace with the problem being so common and no engines available.
Mfg Campaign: 11636966
Recall Date: Jan 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I’ve had the engine blown and replaced twice. The first time it failed in the middle of an intersection. We could not put it in neutral to move it. We had to call a tow truck. No check engine lights just a noise. The engine had failed bc the bearings couldn’t get oil. The second time it blew I was driving down the interstate and same thing only a noise so I pulled over and the car died. Also had to call a tow truck. It was the same as the first time the engine had blew because of the bearings not getting any oil. So now I’m on my third engine in a 2023, hoping that it doesn’t do it again.
Corrective Action:
I’ve had the engine blown and replaced twice. The first time it failed in the middle of an intersection. We could not put it in neutral to move it. We had to call a tow truck. No check engine lights just a noise. The engine had failed bc the bearings couldn’t get oil. The second time it blew I was driving down the interstate and same thing only a noise so I pulled over and the car died. Also had to call a tow truck. It was the same as the first time the engine had blew because of the bearings not getting any oil. So now I’m on my third engine in a 2023, hoping that it doesn’t do it again.
Additional Notes:
I’ve had the engine blown and replaced twice. The first time it failed in the middle of an intersection. We could not put it in neutral to move it. We had to call a tow truck. No check engine lights just a noise. The engine had failed bc the bearings couldn’t get oil. The second time it blew I was driving down the interstate and same thing only a noise so I pulled over and the car died. Also had to call a tow truck. It was the same as the first time the engine had blew because of the bearings not getting any oil. So now I’m on my third engine in a 2023, hoping that it doesn’t do it again.
Mfg Campaign: 11636779
Recall Date: Jan 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While passing on a two-lane road at approximately 70 MPH, the vehicle stalled and acted as if the engine wasn't running. Pulled over to the side of the road and was able to restart the engine after shifting to park. Engine was harder to start than usual and cranked slowly. After restarting, the engine ran fine for the remainder of the trip, but would occasionally have difficulty cranking. After this incident, the engine developed a knock that would vary with engine RPM, and sounded like a defective connecting rod bearing. Pulled the dipstick and noticed metal shavings in the oil. Took the vehicle to local dealership who confirmed the engine was defective and would require replacement. Vehicle has been at the dealership since December 5th waiting for a backordered engine.
Corrective Action:
While passing on a two-lane road at approximately 70 MPH, the vehicle stalled and acted as if the engine wasn't running. Pulled over to the side of the road and was able to restart the engine after shifting to park. Engine was harder to start than usual and cranked slowly. After restarting, the engine ran fine for the remainder of the trip, but would occasionally have difficulty cranking. After this incident, the engine developed a knock that would vary with engine RPM, and sounded like a defective connecting rod bearing. Pulled the dipstick and noticed metal shavings in the oil. Took the vehicle to local dealership who confirmed the engine was defective and would require replacement. Vehicle has been at the dealership since December 5th waiting for a backordered engine.
Additional Notes:
While passing on a two-lane road at approximately 70 MPH, the vehicle stalled and acted as if the engine wasn't running. Pulled over to the side of the road and was able to restart the engine after shifting to park. Engine was harder to start than usual and cranked slowly. After restarting, the engine ran fine for the remainder of the trip, but would occasionally have difficulty cranking. After this incident, the engine developed a knock that would vary with engine RPM, and sounded like a defective connecting rod bearing. Pulled the dipstick and noticed metal shavings in the oil. Took the vehicle to local dealership who confirmed the engine was defective and would require replacement. Vehicle has been at the dealership since December 5th waiting for a backordered engine.
Mfg Campaign: 11636784
Recall Date: Jan 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
1. The authorized dealer repair center stated my engine has failed and needs to be replaced. It is currently at the dealer so it's unknown if it is available for inspection. I'm sure if the inspector would go to the dealer I can make that process happen. 2. The point of complete engine failure has not occurred as of yet to me so It is unknown how this would effect my safety. One would have to assume that engine failure could always be a safety problem if driving when it occurred. 3. The problem I reported has been confirmed by the authorized dealer. 4. The vehicle has been inspected by the authorized dealer repair center but I am not aware of any other people that performed same inspection. 5. There was a knocking noise come from the engine when I accelerated and loss of power when accelerating. The noise was first detected 12/24/24 and I made an appointment with the authorized dealer repair center online. My vehicle was dropped off the first available day on 12/26/24. I have time & date video of the engine issue if wanted.
Corrective Action:
1. The authorized dealer repair center stated my engine has failed and needs to be replaced. It is currently at the dealer so it's unknown if it is available for inspection. I'm sure if the inspector would go to the dealer I can make that process happen. 2. The point of complete engine failure has not occurred as of yet to me so It is unknown how this would effect my safety. One would have to assume that engine failure could always be a safety problem if driving when it occurred. 3. The problem I reported has been confirmed by the authorized dealer. 4. The vehicle has been inspected by the authorized dealer repair center but I am not aware of any other people that performed same inspection. 5. There was a knocking noise come from the engine when I accelerated and loss of power when accelerating. The noise was first detected 12/24/24 and I made an appointment with the authorized dealer repair center online. My vehicle was dropped off the first available day on 12/26/24. I have time & date video of the engine issue if wanted.
Additional Notes:
1. The authorized dealer repair center stated my engine has failed and needs to be replaced. It is currently at the dealer so it's unknown if it is available for inspection. I'm sure if the inspector would go to the dealer I can make that process happen. 2. The point of complete engine failure has not occurred as of yet to me so It is unknown how this would effect my safety. One would have to assume that engine failure could always be a safety problem if driving when it occurred. 3. The problem I reported has been confirmed by the authorized dealer. 4. The vehicle has been inspected by the authorized dealer repair center but I am not aware of any other people that performed same inspection. 5. There was a knocking noise come from the engine when I accelerated and loss of power when accelerating. The noise was first detected 12/24/24 and I made an appointment with the authorized dealer repair center online. My vehicle was dropped off the first available day on 12/26/24. I have time & date video of the engine issue if wanted.
Mfg Campaign: 11636815
Recall Date: Jan 18, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have been told the MODULE ASM-COMN INTERFAC Part #86581706 has failed and is on back order, with no anticipated in stock date, and not available to be repaired. This controls the vehicles communication with Onstar which is currently not working. Onstar is sold as a safety feature of the vehicle. In addition I do not have access to the location services of the vehicle, also sold as a safety feature of the vehicle. The vehicle is available to inspection. The problem has been inspected by a GMC Dealer. There were no warning lamps, messages or promts when the module failed. I had to have the failure diagnosed by the dealer to locate the failure.
Corrective Action:
I have been told the MODULE ASM-COMN INTERFAC Part #86581706 has failed and is on back order, with no anticipated in stock date, and not available to be repaired. This controls the vehicles communication with Onstar which is currently not working. Onstar is sold as a safety feature of the vehicle. In addition I do not have access to the location services of the vehicle, also sold as a safety feature of the vehicle. The vehicle is available to inspection. The problem has been inspected by a GMC Dealer. There were no warning lamps, messages or promts when the module failed. I had to have the failure diagnosed by the dealer to locate the failure.
Additional Notes:
I have been told the MODULE ASM-COMN INTERFAC Part #86581706 has failed and is on back order, with no anticipated in stock date, and not available to be repaired. This controls the vehicles communication with Onstar which is currently not working. Onstar is sold as a safety feature of the vehicle. In addition I do not have access to the location services of the vehicle, also sold as a safety feature of the vehicle. The vehicle is available to inspection. The problem has been inspected by a GMC Dealer. There were no warning lamps, messages or promts when the module failed. I had to have the failure diagnosed by the dealer to locate the failure.
Mfg Campaign: 11635229
Recall Date: Jan 10, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 GMC Yukon. The contact stated that after starting the vehicle, the transmission shifter failed to shift from park. The contact stated that the "Braking System", Brake Pad Monitor, and Traction Control messages were displayed. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 44,871.
Corrective Action:
The contact owns a 2023 GMC Yukon. The contact stated that after starting the vehicle, the transmission shifter failed to shift from park. The contact stated that the "Braking System", Brake Pad Monitor, and Traction Control messages were displayed. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 44,871.
Additional Notes:
The contact owns a 2023 GMC Yukon. The contact stated that after starting the vehicle, the transmission shifter failed to shift from park. The contact stated that the "Braking System", Brake Pad Monitor, and Traction Control messages were displayed. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 44,871.
Mfg Campaign: 11627169
Recall Date: Nov 25, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2023 GMC Yukon. The contact stated that after starting the vehicle, the transmission shifter failed to shift from park. The contact stated that the "Braking System", Brake Pad Monitor, and Traction Control messages were displayed. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 44,871.
Corrective Action:
The contact owns a 2023 GMC Yukon. The contact stated that after starting the vehicle, the transmission shifter failed to shift from park. The contact stated that the "Braking System", Brake Pad Monitor, and Traction Control messages were displayed. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 44,871.
Additional Notes:
The contact owns a 2023 GMC Yukon. The contact stated that after starting the vehicle, the transmission shifter failed to shift from park. The contact stated that the "Braking System", Brake Pad Monitor, and Traction Control messages were displayed. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 44,871.
Mfg Campaign: 11627169
Recall Date: Nov 25, 2024
General Motors, Llc
Defect Description:
TRACTION CONTROL SYSTEM
Potential Consequences:
The contact owns a 2023 GMC Yukon. The contact stated that after starting the vehicle, the transmission shifter failed to shift from park. The contact stated that the "Braking System", Brake Pad Monitor, and Traction Control messages were displayed. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 44,871.
Corrective Action:
The contact owns a 2023 GMC Yukon. The contact stated that after starting the vehicle, the transmission shifter failed to shift from park. The contact stated that the "Braking System", Brake Pad Monitor, and Traction Control messages were displayed. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 44,871.
Additional Notes:
The contact owns a 2023 GMC Yukon. The contact stated that after starting the vehicle, the transmission shifter failed to shift from park. The contact stated that the "Braking System", Brake Pad Monitor, and Traction Control messages were displayed. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 44,871.
Mfg Campaign: 11627169
Recall Date: Nov 25, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Serious Safety Issue: While driving in the Rain, with the wipers on (actively working), randomly they will stop working. They will not work again until 10-15 minutes of time has passed. Any alternative setting makes no difference. During the 10-15 minutes of non-working wipers, there is nothing the driver can do…. Except wait. Depending where and when this occurs, this could be a deadly safety issue. I’ve checked the fuse; Turned off the rain auto-sensing feature – yet the vehicle is scary to drive in the rain, not knowing if / when the wipers may stop working again. During my ownership of this vehicle, this has happened three times; of course you must be driving during rain for the issue to occur.
Corrective Action:
Serious Safety Issue: While driving in the Rain, with the wipers on (actively working), randomly they will stop working. They will not work again until 10-15 minutes of time has passed. Any alternative setting makes no difference. During the 10-15 minutes of non-working wipers, there is nothing the driver can do…. Except wait. Depending where and when this occurs, this could be a deadly safety issue. I’ve checked the fuse; Turned off the rain auto-sensing feature – yet the vehicle is scary to drive in the rain, not knowing if / when the wipers may stop working again. During my ownership of this vehicle, this has happened three times; of course you must be driving during rain for the issue to occur.
Additional Notes:
Serious Safety Issue: While driving in the Rain, with the wipers on (actively working), randomly they will stop working. They will not work again until 10-15 minutes of time has passed. Any alternative setting makes no difference. During the 10-15 minutes of non-working wipers, there is nothing the driver can do…. Except wait. Depending where and when this occurs, this could be a deadly safety issue. I’ve checked the fuse; Turned off the rain auto-sensing feature – yet the vehicle is scary to drive in the rain, not knowing if / when the wipers may stop working again. During my ownership of this vehicle, this has happened three times; of course you must be driving during rain for the issue to occur.
Mfg Campaign: 11615109
Recall Date: Sep 17, 2024
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2023 GMC Yukon. The contact stated that while the vehicle was parked, the automatic door locks inadvertently engaged when the contact was exiting the vehicle. The contact stated that the vehicle was running, and the key fob was in the ignition. There were no warning lights illuminated. The contact was able to unlock the vehicle with the spare key fob. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,965.
Corrective Action:
The contact owns a 2023 GMC Yukon. The contact stated that while the vehicle was parked, the automatic door locks inadvertently engaged when the contact was exiting the vehicle. The contact stated that the vehicle was running, and the key fob was in the ignition. There were no warning lights illuminated. The contact was able to unlock the vehicle with the spare key fob. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,965.
Additional Notes:
The contact owns a 2023 GMC Yukon. The contact stated that while the vehicle was parked, the automatic door locks inadvertently engaged when the contact was exiting the vehicle. The contact stated that the vehicle was running, and the key fob was in the ignition. There were no warning lights illuminated. The contact was able to unlock the vehicle with the spare key fob. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,965.
Mfg Campaign: 11607021
Recall Date: Aug 7, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Problem Synopsis: Camera Issues in 2023 Yukon Denali Vehicle Information: Model: 2023 Yukon Denali Issue Description: The vehicle's camera system exhibits malfunctioning behavior after the vehicle gets wet, such as following intense rain. Problem Details: Initial Trigger: The problem begins when the vehicle is put into reverse after being exposed to water, particularly following heavy rainfall. Observed Malfunctions: The driver's side camera ceases to function immediately upon engaging reverse. Abrupt braking while in reverse leads to additional failures: The passenger side and forward-facing cameras also go black. Temporary Recovery: The cameras intermittently resume operation based on the vehicle's movement: Stepping on the brakes causes all cameras to go black. The cameras come back online one by one when the car rocks back, likely indicating water displacement around electrical connectors or modules. Hypothesis: The issues are likely caused by water affecting the electrical connections or modules associated with the camera system. This hypothesis is supported by the cameras' behavior correlating with changes in the vehicle's position and the presence of water. Recommendation: A thorough inspection of the camera system's connectors and modules is recommended, with particular attention to waterproofing and potential areas where water might collect and impact electrical components. Attached Evidence: The attached document contains pictures illustrating the camera issues as observed during the malfunction. These images were taken immediately after the intense rain when the vehicle was put into reverse and during the subsequent camera failures. [XXX] [XXX] [XXX] Solon, Ohio [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Problem Synopsis: Camera Issues in 2023 Yukon Denali Vehicle Information: Model: 2023 Yukon Denali Issue Description: The vehicle's camera system exhibits malfunctioning behavior after the vehicle gets wet, such as following intense rain. Problem Details: Initial Trigger: The problem begins when the vehicle is put into reverse after being exposed to water, particularly following heavy rainfall. Observed Malfunctions: The driver's side camera ceases to function immediately upon engaging reverse. Abrupt braking while in reverse leads to additional failures: The passenger side and forward-facing cameras also go black. Temporary Recovery: The cameras intermittently resume operation based on the vehicle's movement: Stepping on the brakes causes all cameras to go black. The cameras come back online one by one when the car rocks back, likely indicating water displacement around electrical connectors or modules. Hypothesis: The issues are likely caused by water affecting the electrical connections or modules associated with the camera system. This hypothesis is supported by the cameras' behavior correlating with changes in the vehicle's position and the presence of water. Recommendation: A thorough inspection of the camera system's connectors and modules is recommended, with particular attention to waterproofing and potential areas where water might collect and impact electrical components. Attached Evidence: The attached document contains pictures illustrating the camera issues as observed during the malfunction. These images were taken immediately after the intense rain when the vehicle was put into reverse and during the subsequent camera failures. [XXX] [XXX] [XXX] Solon, Ohio [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Problem Synopsis: Camera Issues in 2023 Yukon Denali Vehicle Information: Model: 2023 Yukon Denali Issue Description: The vehicle's camera system exhibits malfunctioning behavior after the vehicle gets wet, such as following intense rain. Problem Details: Initial Trigger: The problem begins when the vehicle is put into reverse after being exposed to water, particularly following heavy rainfall. Observed Malfunctions: The driver's side camera ceases to function immediately upon engaging reverse. Abrupt braking while in reverse leads to additional failures: The passenger side and forward-facing cameras also go black. Temporary Recovery: The cameras intermittently resume operation based on the vehicle's movement: Stepping on the brakes causes all cameras to go black. The cameras come back online one by one when the car rocks back, likely indicating water displacement around electrical connectors or modules. Hypothesis: The issues are likely caused by water affecting the electrical connections or modules associated with the camera system. This hypothesis is supported by the cameras' behavior correlating with changes in the vehicle's position and the presence of water. Recommendation: A thorough inspection of the camera system's connectors and modules is recommended, with particular attention to waterproofing and potential areas where water might collect and impact electrical components. Attached Evidence: The attached document contains pictures illustrating the camera issues as observed during the malfunction. These images were taken immediately after the intense rain when the vehicle was put into reverse and during the subsequent camera failures. [XXX] [XXX] [XXX] Solon, Ohio [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11598356
Recall Date: Jul 2, 2024
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