Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
227 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The engine light has come on spuradically for the last 1.5 years and has been consistently on since May of 2023. This starting approx. 95,000 miles. During this time after starting the Yukon it is chuggy and missing, as I drive off it jerks and darts forward. Seems to be when I stop and start to go this happens, again engine light is always on...sometimes flashing. Starting 9/19/23 (106,000 miles) when slowing down to turn into a parking lot the engine revved high, no movement with the touch of the gas pedal and suddenly takes off with a jerk and a squeal of the tires. VERY SCARY. Since then I have experienced this DAILY, at least once a day. So far it is when I am going slow, either taking off and accelerating or slowing down. The engine and RPMS rev up and go high with no way of moving when touching the gas pedal then suddenly jerks and takes off with the tires squealing. I am also experiencing the transmission shifting VERY hard, mainly when slowing down. I am feeling very timid and scared to drive this vehicle...this is a seriously dangerous situation and can cause a serious accident or life! I believe this fits into the description of the GM Class Action Lawsuit filed over transmission problems. When I previously talked to the dealership they kept saying that there was no recall for the problems and to bring it in. I am not going to continue to get things fixed that do not fix this problem, as I have already. I know of a friend who has the same vehicle/year only a Tahoe and is experiencing the same problem and had work done at a dealership with no fix for their issue neither. Something has to happen with this problem from GM! The contact stated the issue has gotten worse pushing down the gas pedal rendering the vehicle immobile, then all of a sudden it jerks and shifts into gear jolting the vehicle forward.
Corrective Action:
The engine light has come on spuradically for the last 1.5 years and has been consistently on since May of 2023. This starting approx. 95,000 miles. During this time after starting the Yukon it is chuggy and missing, as I drive off it jerks and darts forward. Seems to be when I stop and start to go this happens, again engine light is always on...sometimes flashing. Starting 9/19/23 (106,000 miles) when slowing down to turn into a parking lot the engine revved high, no movement with the touch of the gas pedal and suddenly takes off with a jerk and a squeal of the tires. VERY SCARY. Since then I have experienced this DAILY, at least once a day. So far it is when I am going slow, either taking off and accelerating or slowing down. The engine and RPMS rev up and go high with no way of moving when touching the gas pedal then suddenly jerks and takes off with the tires squealing. I am also experiencing the transmission shifting VERY hard, mainly when slowing down. I am feeling very timid and scared to drive this vehicle...this is a seriously dangerous situation and can cause a serious accident or life! I believe this fits into the description of the GM Class Action Lawsuit filed over transmission problems. When I previously talked to the dealership they kept saying that there was no recall for the problems and to bring it in. I am not going to continue to get things fixed that do not fix this problem, as I have already. I know of a friend who has the same vehicle/year only a Tahoe and is experiencing the same problem and had work done at a dealership with no fix for their issue neither. Something has to happen with this problem from GM! The contact stated the issue has gotten worse pushing down the gas pedal rendering the vehicle immobile, then all of a sudden it jerks and shifts into gear jolting the vehicle forward.
Additional Notes:
The engine light has come on spuradically for the last 1.5 years and has been consistently on since May of 2023. This starting approx. 95,000 miles. During this time after starting the Yukon it is chuggy and missing, as I drive off it jerks and darts forward. Seems to be when I stop and start to go this happens, again engine light is always on...sometimes flashing. Starting 9/19/23 (106,000 miles) when slowing down to turn into a parking lot the engine revved high, no movement with the touch of the gas pedal and suddenly takes off with a jerk and a squeal of the tires. VERY SCARY. Since then I have experienced this DAILY, at least once a day. So far it is when I am going slow, either taking off and accelerating or slowing down. The engine and RPMS rev up and go high with no way of moving when touching the gas pedal then suddenly jerks and takes off with the tires squealing. I am also experiencing the transmission shifting VERY hard, mainly when slowing down. I am feeling very timid and scared to drive this vehicle...this is a seriously dangerous situation and can cause a serious accident or life! I believe this fits into the description of the GM Class Action Lawsuit filed over transmission problems. When I previously talked to the dealership they kept saying that there was no recall for the problems and to bring it in. I am not going to continue to get things fixed that do not fix this problem, as I have already. I know of a friend who has the same vehicle/year only a Tahoe and is experiencing the same problem and had work done at a dealership with no fix for their issue neither. Something has to happen with this problem from GM! The contact stated the issue has gotten worse pushing down the gas pedal rendering the vehicle immobile, then all of a sudden it jerks and shifts into gear jolting the vehicle forward.
Mfg Campaign: 11546067
Recall Date: Sep 22, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The rear taillight has gone out. The LED board has a crack in the soldering causing the entire unit to malfunction.
Corrective Action:
The rear taillight has gone out. The LED board has a crack in the soldering causing the entire unit to malfunction.
Additional Notes:
The rear taillight has gone out. The LED board has a crack in the soldering causing the entire unit to malfunction.
Mfg Campaign: 11540473
Recall Date: Aug 24, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
LED brake light works intermittently.
Corrective Action:
LED brake light works intermittently.
Additional Notes:
LED brake light works intermittently.
Mfg Campaign: 11538991
Recall Date: Aug 16, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
LED brake light works intermittently.
Corrective Action:
LED brake light works intermittently.
Additional Notes:
LED brake light works intermittently.
Mfg Campaign: 11538991
Recall Date: Aug 16, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2017 GMC Yukon. The contact stated that on several occasions while the vehicle was parked, the passenger’s side rear taillight failed to illuminate. The vehicle was taken to an independent mechanic where it was determined that the full assembly light kit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the issue. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2017 GMC Yukon. The contact stated that on several occasions while the vehicle was parked, the passenger’s side rear taillight failed to illuminate. The vehicle was taken to an independent mechanic where it was determined that the full assembly light kit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the issue. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2017 GMC Yukon. The contact stated that on several occasions while the vehicle was parked, the passenger’s side rear taillight failed to illuminate. The vehicle was taken to an independent mechanic where it was determined that the full assembly light kit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the issue. The failure mileage was approximately 80,000.
Mfg Campaign: 11537752
Recall Date: Aug 10, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Rear brake lights fail due to an issue known by GMC - MULTIPLE GMC YUKON and YUKON XL have this issue. All within the same year. The metal connector in the Brake housing fails and requires it to be soldered or a complete replacement costing consumers $800+ for replacement. A severe safety issue as the Brake Lights quit working!!
Corrective Action:
Rear brake lights fail due to an issue known by GMC - MULTIPLE GMC YUKON and YUKON XL have this issue. All within the same year. The metal connector in the Brake housing fails and requires it to be soldered or a complete replacement costing consumers $800+ for replacement. A severe safety issue as the Brake Lights quit working!!
Additional Notes:
Rear brake lights fail due to an issue known by GMC - MULTIPLE GMC YUKON and YUKON XL have this issue. All within the same year. The metal connector in the Brake housing fails and requires it to be soldered or a complete replacement costing consumers $800+ for replacement. A severe safety issue as the Brake Lights quit working!!
Mfg Campaign: 11533364
Recall Date: Jul 19, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
At traffic light in drive position, shifting drags when accelerated and hard shift jerk , slipping gears or driving and not shifting at all
Corrective Action:
At traffic light in drive position, shifting drags when accelerated and hard shift jerk , slipping gears or driving and not shifting at all
Additional Notes:
At traffic light in drive position, shifting drags when accelerated and hard shift jerk , slipping gears or driving and not shifting at all
Mfg Campaign: 11531308
Recall Date: Jul 10, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Rear tail lights failure.
Corrective Action:
Rear tail lights failure.
Additional Notes:
Rear tail lights failure.
Mfg Campaign: 11528684
Recall Date: Jun 24, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
LED brake lights and tail lights not working on passenger side. Partial LED failure on driver side.
Corrective Action:
LED brake lights and tail lights not working on passenger side. Partial LED failure on driver side.
Additional Notes:
LED brake lights and tail lights not working on passenger side. Partial LED failure on driver side.
Mfg Campaign: 11524900
Recall Date: Jun 1, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
service brake assist light, needed to press brake pedal harder to stop, a ticking noise coming from engine compartment.
Corrective Action:
service brake assist light, needed to press brake pedal harder to stop, a ticking noise coming from engine compartment.
Additional Notes:
service brake assist light, needed to press brake pedal harder to stop, a ticking noise coming from engine compartment.
Mfg Campaign: 11523118
Recall Date: May 21, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
service brake assist light, needed to press brake pedal harder to stop, a ticking noise coming from engine compartment.
Corrective Action:
service brake assist light, needed to press brake pedal harder to stop, a ticking noise coming from engine compartment.
Additional Notes:
service brake assist light, needed to press brake pedal harder to stop, a ticking noise coming from engine compartment.
Mfg Campaign: 11523118
Recall Date: May 21, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The retractable side steps on the passenger side retracts while still getting into the vehicle. It almost catches the entire foot in the door. It’s a safety hazard for my children and parents. It is currently an out of pocket expense and my vehicle has less than 55000 miles on it. It has happened multiple time including today.
Corrective Action:
The retractable side steps on the passenger side retracts while still getting into the vehicle. It almost catches the entire foot in the door. It’s a safety hazard for my children and parents. It is currently an out of pocket expense and my vehicle has less than 55000 miles on it. It has happened multiple time including today.
Additional Notes:
The retractable side steps on the passenger side retracts while still getting into the vehicle. It almost catches the entire foot in the door. It’s a safety hazard for my children and parents. It is currently an out of pocket expense and my vehicle has less than 55000 miles on it. It has happened multiple time including today.
Mfg Campaign: 11522554
Recall Date: May 17, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The right side break light works intermittently. It is out more than on. I was informed that there is a shortage in it and the entire assembly has to be replaced. I see countless GMC Yukons with the same light out. This is a huge safety issue.
Corrective Action:
The right side break light works intermittently. It is out more than on. I was informed that there is a shortage in it and the entire assembly has to be replaced. I see countless GMC Yukons with the same light out. This is a huge safety issue.
Additional Notes:
The right side break light works intermittently. It is out more than on. I was informed that there is a shortage in it and the entire assembly has to be replaced. I see countless GMC Yukons with the same light out. This is a huge safety issue.
Mfg Campaign: 11521764
Recall Date: May 12, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
OUR VEHICLE IS 2017 AND WE HAVE TO REPLACE THE AIR CONDITIONING CONDENSER. I'VE READ THAT THIS A ISSUE WITH THESE VEHICLES AND IT IS VERY EXPENSIVE TO REPAIR. THIS PROBLEM. THERE SHOULD BE A RECALL IN PLACE. WE AS CONSUMERS SHOULD NOT HAVE TO PAY FOR THE NEGLECT OF GMC NOT PROPERLY BUILDING THIS VEHICLE.
Corrective Action:
OUR VEHICLE IS 2017 AND WE HAVE TO REPLACE THE AIR CONDITIONING CONDENSER. I'VE READ THAT THIS A ISSUE WITH THESE VEHICLES AND IT IS VERY EXPENSIVE TO REPAIR. THIS PROBLEM. THERE SHOULD BE A RECALL IN PLACE. WE AS CONSUMERS SHOULD NOT HAVE TO PAY FOR THE NEGLECT OF GMC NOT PROPERLY BUILDING THIS VEHICLE.
Additional Notes:
OUR VEHICLE IS 2017 AND WE HAVE TO REPLACE THE AIR CONDITIONING CONDENSER. I'VE READ THAT THIS A ISSUE WITH THESE VEHICLES AND IT IS VERY EXPENSIVE TO REPAIR. THIS PROBLEM. THERE SHOULD BE A RECALL IN PLACE. WE AS CONSUMERS SHOULD NOT HAVE TO PAY FOR THE NEGLECT OF GMC NOT PROPERLY BUILDING THIS VEHICLE.
Mfg Campaign: 11520499
Recall Date: May 4, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission was jerking jumping and was replaced under warranty and it still can not be fixed. Cause the vehicle to jump backward and hard speed.
Corrective Action:
The transmission was jerking jumping and was replaced under warranty and it still can not be fixed. Cause the vehicle to jump backward and hard speed.
Additional Notes:
The transmission was jerking jumping and was replaced under warranty and it still can not be fixed. Cause the vehicle to jump backward and hard speed.
Mfg Campaign: 11519854
Recall Date: May 1, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The passenger taillight failed.
Corrective Action:
The passenger taillight failed.
Additional Notes:
The passenger taillight failed.
Mfg Campaign: 11519394
Recall Date: Apr 28, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AFTER A 7 HOUR DRIVE ON FREEWAY BRAKES FAILED TO STOP VEHICLE. I HAD TO HAVE IT TOWED TO REPAIR SHOP FOR A COMPLETE BRAKE JOB FOR $1800.00. VEHICLE SEEMED TO BE FIXED SO DROVE IT BACK HOME ANOTHER 7 HOURS AND THE EXACT SOME PROBLEM HAPPENED AGAIN WHILE PARKING IN MY GARAGE.
Corrective Action:
AFTER A 7 HOUR DRIVE ON FREEWAY BRAKES FAILED TO STOP VEHICLE. I HAD TO HAVE IT TOWED TO REPAIR SHOP FOR A COMPLETE BRAKE JOB FOR $1800.00. VEHICLE SEEMED TO BE FIXED SO DROVE IT BACK HOME ANOTHER 7 HOURS AND THE EXACT SOME PROBLEM HAPPENED AGAIN WHILE PARKING IN MY GARAGE.
Additional Notes:
AFTER A 7 HOUR DRIVE ON FREEWAY BRAKES FAILED TO STOP VEHICLE. I HAD TO HAVE IT TOWED TO REPAIR SHOP FOR A COMPLETE BRAKE JOB FOR $1800.00. VEHICLE SEEMED TO BE FIXED SO DROVE IT BACK HOME ANOTHER 7 HOURS AND THE EXACT SOME PROBLEM HAPPENED AGAIN WHILE PARKING IN MY GARAGE.
Mfg Campaign: 11513751
Recall Date: Mar 25, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Transmission, radio is skipping, brakes
Corrective Action:
Transmission, radio is skipping, brakes
Additional Notes:
Transmission, radio is skipping, brakes
Mfg Campaign: 11513574
Recall Date: Mar 24, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Ac just stopped working at 100,000 miles
Corrective Action:
Ac just stopped working at 100,000 miles
Additional Notes:
Ac just stopped working at 100,000 miles
Mfg Campaign: 11509029
Recall Date: Feb 25, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 GMC Yukon. The contact stated while driving from a complete stop, the vehicle hesitated to respond while shifting from first to second gear. Additionally, the contact stated that while driving at various speeds and depressing the brake pedal, the brake pedal would hesitate to respond, causing a 40-50 feet stopping distance delay. There was no warning light illuminated. The contact stated that the failure recurred while driving. The vehicle was taken to an unknown dealer who advised the contact to take the vehicle back to the Honda dealer where the vehicle was purchased and sold for repair. The vehicle was taken to the Honda dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,564.
Corrective Action:
The contact owns a 2017 GMC Yukon. The contact stated while driving from a complete stop, the vehicle hesitated to respond while shifting from first to second gear. Additionally, the contact stated that while driving at various speeds and depressing the brake pedal, the brake pedal would hesitate to respond, causing a 40-50 feet stopping distance delay. There was no warning light illuminated. The contact stated that the failure recurred while driving. The vehicle was taken to an unknown dealer who advised the contact to take the vehicle back to the Honda dealer where the vehicle was purchased and sold for repair. The vehicle was taken to the Honda dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,564.
Additional Notes:
The contact owns a 2017 GMC Yukon. The contact stated while driving from a complete stop, the vehicle hesitated to respond while shifting from first to second gear. Additionally, the contact stated that while driving at various speeds and depressing the brake pedal, the brake pedal would hesitate to respond, causing a 40-50 feet stopping distance delay. There was no warning light illuminated. The contact stated that the failure recurred while driving. The vehicle was taken to an unknown dealer who advised the contact to take the vehicle back to the Honda dealer where the vehicle was purchased and sold for repair. The vehicle was taken to the Honda dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,564.
Mfg Campaign: 11500148
Recall Date: Jan 4, 2023
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