Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
227 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My vehicle began shuddering during acceleration and would violently jerk forward after gas pedal was engaged with decreased power in forward acceleration and increase in rpm. This last a couple of weeks. Now, my vehicle is completely broke down and at a GM certified service center. The Service manager states torque converter completely went out and the transmission is burnt up. The mileage is at $61,000, so GM warranty won’t cover it and the company that holds the extended warranty I purchased hasn’t been able to be successfully contacted. There is a “service” bulletin but no recalls and a class action lawsuit (that I’m not a part of) but no recall. My vehicle completely lost power going 50mph on a busy road without warning. This needs to be a recall due to this dangerous circumstance.
Corrective Action:
My vehicle began shuddering during acceleration and would violently jerk forward after gas pedal was engaged with decreased power in forward acceleration and increase in rpm. This last a couple of weeks. Now, my vehicle is completely broke down and at a GM certified service center. The Service manager states torque converter completely went out and the transmission is burnt up. The mileage is at $61,000, so GM warranty won’t cover it and the company that holds the extended warranty I purchased hasn’t been able to be successfully contacted. There is a “service” bulletin but no recalls and a class action lawsuit (that I’m not a part of) but no recall. My vehicle completely lost power going 50mph on a busy road without warning. This needs to be a recall due to this dangerous circumstance.
Additional Notes:
My vehicle began shuddering during acceleration and would violently jerk forward after gas pedal was engaged with decreased power in forward acceleration and increase in rpm. This last a couple of weeks. Now, my vehicle is completely broke down and at a GM certified service center. The Service manager states torque converter completely went out and the transmission is burnt up. The mileage is at $61,000, so GM warranty won’t cover it and the company that holds the extended warranty I purchased hasn’t been able to be successfully contacted. There is a “service” bulletin but no recalls and a class action lawsuit (that I’m not a part of) but no recall. My vehicle completely lost power going 50mph on a busy road without warning. This needs to be a recall due to this dangerous circumstance.
Mfg Campaign: 11470116
Recall Date: Jun 20, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My vehicle began shuddering during acceleration and would violently jerk forward after gas pedal was engaged with decreased power in forward acceleration and increase in rpm. This last a couple of weeks. Now, my vehicle is completely broke down and at a GM certified service center. The Service manager states torque converter completely went out and the transmission is burnt up. The mileage is at $61,000, so GM warranty won’t cover it and the company that holds the extended warranty I purchased hasn’t been able to be successfully contacted. There is a “service” bulletin but no recalls and a class action lawsuit (that I’m not a part of) but no recall. My vehicle completely lost power going 50mph on a busy road without warning. This needs to be a recall due to this dangerous circumstance.
Corrective Action:
My vehicle began shuddering during acceleration and would violently jerk forward after gas pedal was engaged with decreased power in forward acceleration and increase in rpm. This last a couple of weeks. Now, my vehicle is completely broke down and at a GM certified service center. The Service manager states torque converter completely went out and the transmission is burnt up. The mileage is at $61,000, so GM warranty won’t cover it and the company that holds the extended warranty I purchased hasn’t been able to be successfully contacted. There is a “service” bulletin but no recalls and a class action lawsuit (that I’m not a part of) but no recall. My vehicle completely lost power going 50mph on a busy road without warning. This needs to be a recall due to this dangerous circumstance.
Additional Notes:
My vehicle began shuddering during acceleration and would violently jerk forward after gas pedal was engaged with decreased power in forward acceleration and increase in rpm. This last a couple of weeks. Now, my vehicle is completely broke down and at a GM certified service center. The Service manager states torque converter completely went out and the transmission is burnt up. The mileage is at $61,000, so GM warranty won’t cover it and the company that holds the extended warranty I purchased hasn’t been able to be successfully contacted. There is a “service” bulletin but no recalls and a class action lawsuit (that I’m not a part of) but no recall. My vehicle completely lost power going 50mph on a busy road without warning. This needs to be a recall due to this dangerous circumstance.
Mfg Campaign: 11470116
Recall Date: Jun 20, 2022
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My vehicle began shuddering during acceleration and would violently jerk forward after gas pedal was engaged with decreased power in forward acceleration and increase in rpm. This last a couple of weeks. Now, my vehicle is completely broke down and at a GM certified service center. The Service manager states torque converter completely went out and the transmission is burnt up. The mileage is at $61,000, so GM warranty won’t cover it and the company that holds the extended warranty I purchased hasn’t been able to be successfully contacted. There is a “service” bulletin but no recalls and a class action lawsuit (that I’m not a part of) but no recall. My vehicle completely lost power going 50mph on a busy road without warning. This needs to be a recall due to this dangerous circumstance.
Corrective Action:
My vehicle began shuddering during acceleration and would violently jerk forward after gas pedal was engaged with decreased power in forward acceleration and increase in rpm. This last a couple of weeks. Now, my vehicle is completely broke down and at a GM certified service center. The Service manager states torque converter completely went out and the transmission is burnt up. The mileage is at $61,000, so GM warranty won’t cover it and the company that holds the extended warranty I purchased hasn’t been able to be successfully contacted. There is a “service” bulletin but no recalls and a class action lawsuit (that I’m not a part of) but no recall. My vehicle completely lost power going 50mph on a busy road without warning. This needs to be a recall due to this dangerous circumstance.
Additional Notes:
My vehicle began shuddering during acceleration and would violently jerk forward after gas pedal was engaged with decreased power in forward acceleration and increase in rpm. This last a couple of weeks. Now, my vehicle is completely broke down and at a GM certified service center. The Service manager states torque converter completely went out and the transmission is burnt up. The mileage is at $61,000, so GM warranty won’t cover it and the company that holds the extended warranty I purchased hasn’t been able to be successfully contacted. There is a “service” bulletin but no recalls and a class action lawsuit (that I’m not a part of) but no recall. My vehicle completely lost power going 50mph on a busy road without warning. This needs to be a recall due to this dangerous circumstance.
Mfg Campaign: 11470116
Recall Date: Jun 20, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
-Back brake light system failure. -Safety of a rearend accident compromised when tail light does not work properly. -Yes, a repair shop confirmed the $975 unit needs to be replaced and is on back order for one month putting our safety at risk. -No warning has appeared. A person behind me reported it to me.
Corrective Action:
-Back brake light system failure. -Safety of a rearend accident compromised when tail light does not work properly. -Yes, a repair shop confirmed the $975 unit needs to be replaced and is on back order for one month putting our safety at risk. -No warning has appeared. A person behind me reported it to me.
Additional Notes:
-Back brake light system failure. -Safety of a rearend accident compromised when tail light does not work properly. -Yes, a repair shop confirmed the $975 unit needs to be replaced and is on back order for one month putting our safety at risk. -No warning has appeared. A person behind me reported it to me.
Mfg Campaign: 11468473
Recall Date: Jun 9, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Passenger brake light stop working. Had the dealer ship inspect the light and was informed that the whole unit had to be replaced at a cost of $1000. so I purchased the part for $800. and replaced it myself tech. informed me that GM had a recall on the 2015 and 2016 model's but has not included the 2017 model year
Corrective Action:
Passenger brake light stop working. Had the dealer ship inspect the light and was informed that the whole unit had to be replaced at a cost of $1000. so I purchased the part for $800. and replaced it myself tech. informed me that GM had a recall on the 2015 and 2016 model's but has not included the 2017 model year
Additional Notes:
Passenger brake light stop working. Had the dealer ship inspect the light and was informed that the whole unit had to be replaced at a cost of $1000. so I purchased the part for $800. and replaced it myself tech. informed me that GM had a recall on the 2015 and 2016 model's but has not included the 2017 model year
Mfg Campaign: 11467782
Recall Date: Jun 6, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Rear tail / break light no longer works .
Corrective Action:
Rear tail / break light no longer works .
Additional Notes:
Rear tail / break light no longer works .
Mfg Campaign: 11461239
Recall Date: Apr 18, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Brake light not working.
Corrective Action:
Brake light not working.
Additional Notes:
Brake light not working.
Mfg Campaign: 11460251
Recall Date: Apr 9, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Brake light not working.
Corrective Action:
Brake light not working.
Additional Notes:
Brake light not working.
Mfg Campaign: 11460251
Recall Date: Apr 9, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake light not working.
Corrective Action:
Brake light not working.
Additional Notes:
Brake light not working.
Mfg Campaign: 11460251
Recall Date: Apr 9, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Water in 3rd brake light
Corrective Action:
Water in 3rd brake light
Additional Notes:
Water in 3rd brake light
Mfg Campaign: 11460263
Recall Date: Apr 9, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Water in 3rd brake light
Corrective Action:
Water in 3rd brake light
Additional Notes:
Water in 3rd brake light
Mfg Campaign: 11460263
Recall Date: Apr 9, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Water in 3rd brake light
Corrective Action:
Water in 3rd brake light
Additional Notes:
Water in 3rd brake light
Mfg Campaign: 11460263
Recall Date: Apr 9, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Tail lights do not work when I press the brakes. I have been warned multiple times by drivers.
Corrective Action:
Tail lights do not work when I press the brakes. I have been warned multiple times by drivers.
Additional Notes:
Tail lights do not work when I press the brakes. I have been warned multiple times by drivers.
Mfg Campaign: 11458369
Recall Date: Mar 25, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Both the passenger and driver side tail lamps have failed and the assembly had to be replaced.
Corrective Action:
Both the passenger and driver side tail lamps have failed and the assembly had to be replaced.
Additional Notes:
Both the passenger and driver side tail lamps have failed and the assembly had to be replaced.
Mfg Campaign: 11458252
Recall Date: Mar 24, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING:TAIL LIGHTS
Potential Consequences:
The contact owns a 2017 GMC Yukon. The contact stated that while stopped at a stop sign, the brake pedal was depressed however, the passenger’s side rear taillight failed to illuminate. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,570.
Corrective Action:
The contact owns a 2017 GMC Yukon. The contact stated that while stopped at a stop sign, the brake pedal was depressed however, the passenger’s side rear taillight failed to illuminate. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,570.
Additional Notes:
The contact owns a 2017 GMC Yukon. The contact stated that while stopped at a stop sign, the brake pedal was depressed however, the passenger’s side rear taillight failed to illuminate. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,570.
Mfg Campaign: 11455912
Recall Date: Mar 9, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Taillights and Brake light LEDs go out unexpectedly or work intermittently creating a safety hazard that drivers behind the Yukon are unable to see your taillights at night or when your braking causing Potential rear end collisions. For this common problem GM recalled the taillights of 2015-16 models, but the 2017+ models that still have the same exact taillights with the same issue but has not been recalled yet. Costing owners out of warranty $800 per taillight assembly. Please look into this safety issue.
Corrective Action:
Taillights and Brake light LEDs go out unexpectedly or work intermittently creating a safety hazard that drivers behind the Yukon are unable to see your taillights at night or when your braking causing Potential rear end collisions. For this common problem GM recalled the taillights of 2015-16 models, but the 2017+ models that still have the same exact taillights with the same issue but has not been recalled yet. Costing owners out of warranty $800 per taillight assembly. Please look into this safety issue.
Additional Notes:
Taillights and Brake light LEDs go out unexpectedly or work intermittently creating a safety hazard that drivers behind the Yukon are unable to see your taillights at night or when your braking causing Potential rear end collisions. For this common problem GM recalled the taillights of 2015-16 models, but the 2017+ models that still have the same exact taillights with the same issue but has not been recalled yet. Costing owners out of warranty $800 per taillight assembly. Please look into this safety issue.
Mfg Campaign: 11455148
Recall Date: Mar 4, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The left rear tail light has gone out. There is no user replaceable bulb and this is a sealed unit. The deal has quoted almost $800 to replace. I feel a sealed unit should not fail prematurely and should last the entirety of the life of the vehicle. Had it been user serviceable, this would be a simple repair/fix.
Corrective Action:
The left rear tail light has gone out. There is no user replaceable bulb and this is a sealed unit. The deal has quoted almost $800 to replace. I feel a sealed unit should not fail prematurely and should last the entirety of the life of the vehicle. Had it been user serviceable, this would be a simple repair/fix.
Additional Notes:
The left rear tail light has gone out. There is no user replaceable bulb and this is a sealed unit. The deal has quoted almost $800 to replace. I feel a sealed unit should not fail prematurely and should last the entirety of the life of the vehicle. Had it been user serviceable, this would be a simple repair/fix.
Mfg Campaign: 11455045
Recall Date: Mar 3, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Brake light on the passenger side has failed and non operational. I have researched this and found it is way to common to not be a manufacturer design issue.
Corrective Action:
Brake light on the passenger side has failed and non operational. I have researched this and found it is way to common to not be a manufacturer design issue.
Additional Notes:
Brake light on the passenger side has failed and non operational. I have researched this and found it is way to common to not be a manufacturer design issue.
Mfg Campaign: 11453432
Recall Date: Feb 22, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
LED taillights have both gone out. One was replaced by a "service bulliten" and it didn't cost us. The other recently went out at approx 80k miles. These are supposed to last the life of the vehicle. Replacement cost is $750. After doing research, there is a recall for 2015-2016 GMC Yukon taillights that are the exact same product. I contacted GMC and they refuse to replace the known defect part. This is going to cause someone to get seriously hurt. They know the part is defective or they wouldn't have had a recall on the 2015-2016 models.
Corrective Action:
LED taillights have both gone out. One was replaced by a "service bulliten" and it didn't cost us. The other recently went out at approx 80k miles. These are supposed to last the life of the vehicle. Replacement cost is $750. After doing research, there is a recall for 2015-2016 GMC Yukon taillights that are the exact same product. I contacted GMC and they refuse to replace the known defect part. This is going to cause someone to get seriously hurt. They know the part is defective or they wouldn't have had a recall on the 2015-2016 models.
Additional Notes:
LED taillights have both gone out. One was replaced by a "service bulliten" and it didn't cost us. The other recently went out at approx 80k miles. These are supposed to last the life of the vehicle. Replacement cost is $750. After doing research, there is a recall for 2015-2016 GMC Yukon taillights that are the exact same product. I contacted GMC and they refuse to replace the known defect part. This is going to cause someone to get seriously hurt. They know the part is defective or they wouldn't have had a recall on the 2015-2016 models.
Mfg Campaign: 11453281
Recall Date: Feb 21, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The transmission failed while merging and almost caused a collision. After a complete transmission replacement, the fuel injectors failed causing the same issue. GM extended fuel injector warranty due to the number of similar issues, but not in my state.
Corrective Action:
The transmission failed while merging and almost caused a collision. After a complete transmission replacement, the fuel injectors failed causing the same issue. GM extended fuel injector warranty due to the number of similar issues, but not in my state.
Additional Notes:
The transmission failed while merging and almost caused a collision. After a complete transmission replacement, the fuel injectors failed causing the same issue. GM extended fuel injector warranty due to the number of similar issues, but not in my state.
Mfg Campaign: 11451188
Recall Date: Feb 9, 2022
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Valencia, CA • 36 yrs
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