Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
227 ComplaintsGeneral Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
1.)Rear Brakes are not functioning properly. They still have pads but when you press down to pump the brake it fails. I was told by a mechanic that they other GMC vehicles have had recalls on this, but mine is not showing one. 2.)The suspension on this vehicle has never worked properly. It rides extremely rough. It has some special suspension in it from a shock perspective, but it feels as if it often fails. 3.) I had to replace the torque converter in this vehicle last year, and the fluid that runs through it. Apparently this is a known issue with no recall. 4.) the transmission slips when the vehicle shifts gears. It shifts hard. Also a known issue with no recall.
Corrective Action:
1.)Rear Brakes are not functioning properly. They still have pads but when you press down to pump the brake it fails. I was told by a mechanic that they other GMC vehicles have had recalls on this, but mine is not showing one. 2.)The suspension on this vehicle has never worked properly. It rides extremely rough. It has some special suspension in it from a shock perspective, but it feels as if it often fails. 3.) I had to replace the torque converter in this vehicle last year, and the fluid that runs through it. Apparently this is a known issue with no recall. 4.) the transmission slips when the vehicle shifts gears. It shifts hard. Also a known issue with no recall.
Additional Notes:
1.)Rear Brakes are not functioning properly. They still have pads but when you press down to pump the brake it fails. I was told by a mechanic that they other GMC vehicles have had recalls on this, but mine is not showing one. 2.)The suspension on this vehicle has never worked properly. It rides extremely rough. It has some special suspension in it from a shock perspective, but it feels as if it often fails. 3.) I had to replace the torque converter in this vehicle last year, and the fluid that runs through it. Apparently this is a known issue with no recall. 4.) the transmission slips when the vehicle shifts gears. It shifts hard. Also a known issue with no recall.
Mfg Campaign: 11591460
Recall Date: May 30, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
1.)Rear Brakes are not functioning properly. They still have pads but when you press down to pump the brake it fails. I was told by a mechanic that they other GMC vehicles have had recalls on this, but mine is not showing one. 2.)The suspension on this vehicle has never worked properly. It rides extremely rough. It has some special suspension in it from a shock perspective, but it feels as if it often fails. 3.) I had to replace the torque converter in this vehicle last year, and the fluid that runs through it. Apparently this is a known issue with no recall. 4.) the transmission slips when the vehicle shifts gears. It shifts hard. Also a known issue with no recall.
Corrective Action:
1.)Rear Brakes are not functioning properly. They still have pads but when you press down to pump the brake it fails. I was told by a mechanic that they other GMC vehicles have had recalls on this, but mine is not showing one. 2.)The suspension on this vehicle has never worked properly. It rides extremely rough. It has some special suspension in it from a shock perspective, but it feels as if it often fails. 3.) I had to replace the torque converter in this vehicle last year, and the fluid that runs through it. Apparently this is a known issue with no recall. 4.) the transmission slips when the vehicle shifts gears. It shifts hard. Also a known issue with no recall.
Additional Notes:
1.)Rear Brakes are not functioning properly. They still have pads but when you press down to pump the brake it fails. I was told by a mechanic that they other GMC vehicles have had recalls on this, but mine is not showing one. 2.)The suspension on this vehicle has never worked properly. It rides extremely rough. It has some special suspension in it from a shock perspective, but it feels as if it often fails. 3.) I had to replace the torque converter in this vehicle last year, and the fluid that runs through it. Apparently this is a known issue with no recall. 4.) the transmission slips when the vehicle shifts gears. It shifts hard. Also a known issue with no recall.
Mfg Campaign: 11591460
Recall Date: May 30, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AC stopped blowing cold air while driving
Corrective Action:
AC stopped blowing cold air while driving
Additional Notes:
AC stopped blowing cold air while driving
Mfg Campaign: 11588420
Recall Date: May 13, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Tranny failed at 92k miles even though properly maintained. Since new tranny installed by dealer (out of pocket cost) had to return due to tranny slipping into neutral when driving highway speeds and taking foot off gas. Dealer performed TCM and ECM flash updates. Cost out of pocket for programming. Issue came back less than 2000 miles later
Corrective Action:
Tranny failed at 92k miles even though properly maintained. Since new tranny installed by dealer (out of pocket cost) had to return due to tranny slipping into neutral when driving highway speeds and taking foot off gas. Dealer performed TCM and ECM flash updates. Cost out of pocket for programming. Issue came back less than 2000 miles later
Additional Notes:
Tranny failed at 92k miles even though properly maintained. Since new tranny installed by dealer (out of pocket cost) had to return due to tranny slipping into neutral when driving highway speeds and taking foot off gas. Dealer performed TCM and ECM flash updates. Cost out of pocket for programming. Issue came back less than 2000 miles later
Mfg Campaign: 11587964
Recall Date: May 9, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Tranny failed at 92k miles even though properly maintained. Since new tranny installed by dealer (out of pocket cost) had to return due to tranny slipping into neutral when driving highway speeds and taking foot off gas. Dealer performed TCM and ECM flash updates. Cost out of pocket for programming. Issue came back less than 2000 miles later
Corrective Action:
Tranny failed at 92k miles even though properly maintained. Since new tranny installed by dealer (out of pocket cost) had to return due to tranny slipping into neutral when driving highway speeds and taking foot off gas. Dealer performed TCM and ECM flash updates. Cost out of pocket for programming. Issue came back less than 2000 miles later
Additional Notes:
Tranny failed at 92k miles even though properly maintained. Since new tranny installed by dealer (out of pocket cost) had to return due to tranny slipping into neutral when driving highway speeds and taking foot off gas. Dealer performed TCM and ECM flash updates. Cost out of pocket for programming. Issue came back less than 2000 miles later
Mfg Campaign: 11587964
Recall Date: May 9, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Info screen black not showing backup camera view
Corrective Action:
Info screen black not showing backup camera view
Additional Notes:
Info screen black not showing backup camera view
Mfg Campaign: 11578549
Recall Date: Mar 20, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Info screen black not showing backup camera view
Corrective Action:
Info screen black not showing backup camera view
Additional Notes:
Info screen black not showing backup camera view
Mfg Campaign: 11578549
Recall Date: Mar 20, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Rear LED taillights circuit boards broken. Disabling both Stop tail lights causing serious safety hazard. We had no clue driving around and we didn't have any brake lights another driver had to tell us. So we googled this problem and it turns out that all of 2017 GMC Yukon have the same issue. There's even multiple websites to repair them as well as auto supply stores selling replacements for $1,000 and the dealership wants $1,500. This is a real problem and GM needs to make this right and recall all of these and replace them before somebody gets hurt if they haven't already.
Corrective Action:
Rear LED taillights circuit boards broken. Disabling both Stop tail lights causing serious safety hazard. We had no clue driving around and we didn't have any brake lights another driver had to tell us. So we googled this problem and it turns out that all of 2017 GMC Yukon have the same issue. There's even multiple websites to repair them as well as auto supply stores selling replacements for $1,000 and the dealership wants $1,500. This is a real problem and GM needs to make this right and recall all of these and replace them before somebody gets hurt if they haven't already.
Additional Notes:
Rear LED taillights circuit boards broken. Disabling both Stop tail lights causing serious safety hazard. We had no clue driving around and we didn't have any brake lights another driver had to tell us. So we googled this problem and it turns out that all of 2017 GMC Yukon have the same issue. There's even multiple websites to repair them as well as auto supply stores selling replacements for $1,000 and the dealership wants $1,500. This is a real problem and GM needs to make this right and recall all of these and replace them before somebody gets hurt if they haven't already.
Mfg Campaign: 11577011
Recall Date: Mar 12, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This happened 5 years ago but I never reported it. GMC 2017 Yukon. I put my SUV in park, and entered and exited it several times while parked in my driveway. When I went to grab my purse (standing at drivers side door, reaching for purse on passenger seat) the car rolled. I was on a sloped driveway. The car rolled backwards, and I tried to jam it into park more strongly, but it just made a grinding noise and kept going. I was knocked over by the car door, pulled under the car and ended up having my legs run over by the car. I sustained injuries which affect me to this day. I was transported to the hospital by an ambulance after a 911 call, so I presume there is a police report. I was injured and dazed. This happened on [XXX]. I am only reporting it now since I never thought about doing so before I read an article today about cars being recalled for this problem. If other people have my model of car and this is a problem, I would want them to know. I was thinking maybe I hit the gear shift with my purse and knocked it out of park, but this should not have happened without the brake depressed. I was standing next to the drivers side door when this happened. I did have the car taken to the dealership to be examined, and they said it was ok, but could not really explain how this happened. I still have this SUV but am very cautious about any situation where the car could roll when in park and cause injury. The car crashed into a tree and that stopped the rolling. Has there been other reports of this happening with this model of car? I would like to know, because if there is a problem that has come to light in this, I will get a different vehicle! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
This happened 5 years ago but I never reported it. GMC 2017 Yukon. I put my SUV in park, and entered and exited it several times while parked in my driveway. When I went to grab my purse (standing at drivers side door, reaching for purse on passenger seat) the car rolled. I was on a sloped driveway. The car rolled backwards, and I tried to jam it into park more strongly, but it just made a grinding noise and kept going. I was knocked over by the car door, pulled under the car and ended up having my legs run over by the car. I sustained injuries which affect me to this day. I was transported to the hospital by an ambulance after a 911 call, so I presume there is a police report. I was injured and dazed. This happened on [XXX]. I am only reporting it now since I never thought about doing so before I read an article today about cars being recalled for this problem. If other people have my model of car and this is a problem, I would want them to know. I was thinking maybe I hit the gear shift with my purse and knocked it out of park, but this should not have happened without the brake depressed. I was standing next to the drivers side door when this happened. I did have the car taken to the dealership to be examined, and they said it was ok, but could not really explain how this happened. I still have this SUV but am very cautious about any situation where the car could roll when in park and cause injury. The car crashed into a tree and that stopped the rolling. Has there been other reports of this happening with this model of car? I would like to know, because if there is a problem that has come to light in this, I will get a different vehicle! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
This happened 5 years ago but I never reported it. GMC 2017 Yukon. I put my SUV in park, and entered and exited it several times while parked in my driveway. When I went to grab my purse (standing at drivers side door, reaching for purse on passenger seat) the car rolled. I was on a sloped driveway. The car rolled backwards, and I tried to jam it into park more strongly, but it just made a grinding noise and kept going. I was knocked over by the car door, pulled under the car and ended up having my legs run over by the car. I sustained injuries which affect me to this day. I was transported to the hospital by an ambulance after a 911 call, so I presume there is a police report. I was injured and dazed. This happened on [XXX]. I am only reporting it now since I never thought about doing so before I read an article today about cars being recalled for this problem. If other people have my model of car and this is a problem, I would want them to know. I was thinking maybe I hit the gear shift with my purse and knocked it out of park, but this should not have happened without the brake depressed. I was standing next to the drivers side door when this happened. I did have the car taken to the dealership to be examined, and they said it was ok, but could not really explain how this happened. I still have this SUV but am very cautious about any situation where the car could roll when in park and cause injury. The car crashed into a tree and that stopped the rolling. Has there been other reports of this happening with this model of car? I would like to know, because if there is a problem that has come to light in this, I will get a different vehicle! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11568879
Recall Date: Jan 30, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Rear (Tail/Stop) lights on both sides, would work intermittently. Turns out it’s a known issue with the LED circuit boards. They consistently break in 2 places, leaving the vehicle with no tail lights/stip lights. GM knows of the issue , but since it’s NOT CONSIDERED a Safety Issue, they do nothing. It’s clearly a safety issue, as following drivers may not see lights, on the rear. Clearly, it is definitely a safety issue, as it can easily cause an accident, not knowing a car is there in the dark , or not knowing that the vehicle in front of them is on the brakes, and slowing.
Corrective Action:
Rear (Tail/Stop) lights on both sides, would work intermittently. Turns out it’s a known issue with the LED circuit boards. They consistently break in 2 places, leaving the vehicle with no tail lights/stip lights. GM knows of the issue , but since it’s NOT CONSIDERED a Safety Issue, they do nothing. It’s clearly a safety issue, as following drivers may not see lights, on the rear. Clearly, it is definitely a safety issue, as it can easily cause an accident, not knowing a car is there in the dark , or not knowing that the vehicle in front of them is on the brakes, and slowing.
Additional Notes:
Rear (Tail/Stop) lights on both sides, would work intermittently. Turns out it’s a known issue with the LED circuit boards. They consistently break in 2 places, leaving the vehicle with no tail lights/stip lights. GM knows of the issue , but since it’s NOT CONSIDERED a Safety Issue, they do nothing. It’s clearly a safety issue, as following drivers may not see lights, on the rear. Clearly, it is definitely a safety issue, as it can easily cause an accident, not knowing a car is there in the dark , or not knowing that the vehicle in front of them is on the brakes, and slowing.
Mfg Campaign: 11567677
Recall Date: Jan 25, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission /torque converter I was driving on highway and all of a sudden what seemed like the engine lost power and I could not accelerate. After heading to slow lane and few seconds later everything went back to normal. A week later same thing happened but this time it wouldn’t shift to second gear. I was stranded on side of road. Before calling help , I let it idle for a few minutes and tried again to put in drive, it worked again. I made it home. Next day it just started making a loud noise under truck. Was able to get a mechanic and he said it’s the transmission. Has 103k miles and is out of warranty
Corrective Action:
Transmission /torque converter I was driving on highway and all of a sudden what seemed like the engine lost power and I could not accelerate. After heading to slow lane and few seconds later everything went back to normal. A week later same thing happened but this time it wouldn’t shift to second gear. I was stranded on side of road. Before calling help , I let it idle for a few minutes and tried again to put in drive, it worked again. I made it home. Next day it just started making a loud noise under truck. Was able to get a mechanic and he said it’s the transmission. Has 103k miles and is out of warranty
Additional Notes:
Transmission /torque converter I was driving on highway and all of a sudden what seemed like the engine lost power and I could not accelerate. After heading to slow lane and few seconds later everything went back to normal. A week later same thing happened but this time it wouldn’t shift to second gear. I was stranded on side of road. Before calling help , I let it idle for a few minutes and tried again to put in drive, it worked again. I made it home. Next day it just started making a loud noise under truck. Was able to get a mechanic and he said it’s the transmission. Has 103k miles and is out of warranty
Mfg Campaign: 11566182
Recall Date: Jan 18, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Potential Consequences:
The contact owns a 2017 GMC Yukon. The contact stated that while driving at approximately 45 MPH, the brake pedal was depressed; however, the brake pedal remained on the floorboard. The contact stated that the vehicle was driven until the vehicle eventually slowed down. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the rotors and brake pads needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was towed to an independent mechanic, and it was determined that the ABS needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 85,000.
Corrective Action:
The contact owns a 2017 GMC Yukon. The contact stated that while driving at approximately 45 MPH, the brake pedal was depressed; however, the brake pedal remained on the floorboard. The contact stated that the vehicle was driven until the vehicle eventually slowed down. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the rotors and brake pads needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was towed to an independent mechanic, and it was determined that the ABS needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 85,000.
Additional Notes:
The contact owns a 2017 GMC Yukon. The contact stated that while driving at approximately 45 MPH, the brake pedal was depressed; however, the brake pedal remained on the floorboard. The contact stated that the vehicle was driven until the vehicle eventually slowed down. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the rotors and brake pads needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was towed to an independent mechanic, and it was determined that the ABS needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 85,000.
Mfg Campaign: 11563309
Recall Date: Jan 3, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Potential Consequences:
The contact owns a 2017 GMC Yukon. The contact stated that while driving at approximately 45 MPH, the brake pedal was depressed; however, the brake pedal remained on the floorboard. The contact stated that the vehicle was driven until the vehicle eventually slowed down. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the rotors and brake pads needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was towed to an independent mechanic, and it was determined that the ABS needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 85,000.
Corrective Action:
The contact owns a 2017 GMC Yukon. The contact stated that while driving at approximately 45 MPH, the brake pedal was depressed; however, the brake pedal remained on the floorboard. The contact stated that the vehicle was driven until the vehicle eventually slowed down. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the rotors and brake pads needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was towed to an independent mechanic, and it was determined that the ABS needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 85,000.
Additional Notes:
The contact owns a 2017 GMC Yukon. The contact stated that while driving at approximately 45 MPH, the brake pedal was depressed; however, the brake pedal remained on the floorboard. The contact stated that the vehicle was driven until the vehicle eventually slowed down. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the rotors and brake pads needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was towed to an independent mechanic, and it was determined that the ABS needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 85,000.
Mfg Campaign: 11563309
Recall Date: Jan 3, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Lifters
Corrective Action:
Lifters
Additional Notes:
Lifters
Mfg Campaign: 11557608
Recall Date: Nov 30, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Lifters
Corrective Action:
Lifters
Additional Notes:
Lifters
Mfg Campaign: 11557608
Recall Date: Nov 30, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving down the highway and brake pedal became hard to push down almost causing us to wreck. Keep seeing there was a recall for the brake vacuum pump and also brake assist warning came on. Also when driving low speed like in parking lot it takes a while for vehicle to come to a complete stop
Corrective Action:
Driving down the highway and brake pedal became hard to push down almost causing us to wreck. Keep seeing there was a recall for the brake vacuum pump and also brake assist warning came on. Also when driving low speed like in parking lot it takes a while for vehicle to come to a complete stop
Additional Notes:
Driving down the highway and brake pedal became hard to push down almost causing us to wreck. Keep seeing there was a recall for the brake vacuum pump and also brake assist warning came on. Also when driving low speed like in parking lot it takes a while for vehicle to come to a complete stop
Mfg Campaign: 11556923
Recall Date: Nov 27, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
my acceleration is sticking.. have 11322 miles when i accelerate to get on freeway gas pedal gets stuck .. had to put it in neutral
Corrective Action:
my acceleration is sticking.. have 11322 miles when i accelerate to get on freeway gas pedal gets stuck .. had to put it in neutral
Additional Notes:
my acceleration is sticking.. have 11322 miles when i accelerate to get on freeway gas pedal gets stuck .. had to put it in neutral
Mfg Campaign: 11553314
Recall Date: Nov 2, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 GMC Yukon. The contact stated that while driving at 20 MPH, the vehicle slipped out of gear, causing the vehicle to independently slow down. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2017 GMC Yukon. The contact stated that while driving at 20 MPH, the vehicle slipped out of gear, causing the vehicle to independently slow down. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2017 GMC Yukon. The contact stated that while driving at 20 MPH, the vehicle slipped out of gear, causing the vehicle to independently slow down. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.
Mfg Campaign: 11551387
Recall Date: Oct 23, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Tail Brake Light failure The tail brake lights have gone out on a vehicle that isn't 10 years old yet. Tail lights should not go out this quickly and the dealership will kindly replace them at $1300 per tail light. This is absolutely absurd! It is available for inspection. This definitely puts myself and others at risk! Yes, this problem has been confirmed and inspected by a GMC dealer. Advised this is a very common problem with this vehicle. There are no warning lamps or messages to alert when the brake lights have gone out. Instrument Cluster failure The instrument cluster is also faulty in this truck. This is the 2nd time within a year that i have had issues with this. Safety concern is that you will not know if the vehicle is running hot because the gauges stop working. Also runs the battery down as the fan continues to run for about 10 minutes after the vehicle is turned off. Yes, the problem has been confirmed and inspected by a dealer. Advised that this is a very common problem with this vehicle. No, there are no warning lamps or messages to alert you of the problem. You just notice a different noise while driving, the gauges stop working and then when you turn it off, the fan continues to run.
Corrective Action:
Tail Brake Light failure The tail brake lights have gone out on a vehicle that isn't 10 years old yet. Tail lights should not go out this quickly and the dealership will kindly replace them at $1300 per tail light. This is absolutely absurd! It is available for inspection. This definitely puts myself and others at risk! Yes, this problem has been confirmed and inspected by a GMC dealer. Advised this is a very common problem with this vehicle. There are no warning lamps or messages to alert when the brake lights have gone out. Instrument Cluster failure The instrument cluster is also faulty in this truck. This is the 2nd time within a year that i have had issues with this. Safety concern is that you will not know if the vehicle is running hot because the gauges stop working. Also runs the battery down as the fan continues to run for about 10 minutes after the vehicle is turned off. Yes, the problem has been confirmed and inspected by a dealer. Advised that this is a very common problem with this vehicle. No, there are no warning lamps or messages to alert you of the problem. You just notice a different noise while driving, the gauges stop working and then when you turn it off, the fan continues to run.
Additional Notes:
Tail Brake Light failure The tail brake lights have gone out on a vehicle that isn't 10 years old yet. Tail lights should not go out this quickly and the dealership will kindly replace them at $1300 per tail light. This is absolutely absurd! It is available for inspection. This definitely puts myself and others at risk! Yes, this problem has been confirmed and inspected by a GMC dealer. Advised this is a very common problem with this vehicle. There are no warning lamps or messages to alert when the brake lights have gone out. Instrument Cluster failure The instrument cluster is also faulty in this truck. This is the 2nd time within a year that i have had issues with this. Safety concern is that you will not know if the vehicle is running hot because the gauges stop working. Also runs the battery down as the fan continues to run for about 10 minutes after the vehicle is turned off. Yes, the problem has been confirmed and inspected by a dealer. Advised that this is a very common problem with this vehicle. No, there are no warning lamps or messages to alert you of the problem. You just notice a different noise while driving, the gauges stop working and then when you turn it off, the fan continues to run.
Mfg Campaign: 11550160
Recall Date: Oct 16, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Tail Brake Light failure The tail brake lights have gone out on a vehicle that isn't 10 years old yet. Tail lights should not go out this quickly and the dealership will kindly replace them at $1300 per tail light. This is absolutely absurd! It is available for inspection. This definitely puts myself and others at risk! Yes, this problem has been confirmed and inspected by a GMC dealer. Advised this is a very common problem with this vehicle. There are no warning lamps or messages to alert when the brake lights have gone out. Instrument Cluster failure The instrument cluster is also faulty in this truck. This is the 2nd time within a year that i have had issues with this. Safety concern is that you will not know if the vehicle is running hot because the gauges stop working. Also runs the battery down as the fan continues to run for about 10 minutes after the vehicle is turned off. Yes, the problem has been confirmed and inspected by a dealer. Advised that this is a very common problem with this vehicle. No, there are no warning lamps or messages to alert you of the problem. You just notice a different noise while driving, the gauges stop working and then when you turn it off, the fan continues to run.
Corrective Action:
Tail Brake Light failure The tail brake lights have gone out on a vehicle that isn't 10 years old yet. Tail lights should not go out this quickly and the dealership will kindly replace them at $1300 per tail light. This is absolutely absurd! It is available for inspection. This definitely puts myself and others at risk! Yes, this problem has been confirmed and inspected by a GMC dealer. Advised this is a very common problem with this vehicle. There are no warning lamps or messages to alert when the brake lights have gone out. Instrument Cluster failure The instrument cluster is also faulty in this truck. This is the 2nd time within a year that i have had issues with this. Safety concern is that you will not know if the vehicle is running hot because the gauges stop working. Also runs the battery down as the fan continues to run for about 10 minutes after the vehicle is turned off. Yes, the problem has been confirmed and inspected by a dealer. Advised that this is a very common problem with this vehicle. No, there are no warning lamps or messages to alert you of the problem. You just notice a different noise while driving, the gauges stop working and then when you turn it off, the fan continues to run.
Additional Notes:
Tail Brake Light failure The tail brake lights have gone out on a vehicle that isn't 10 years old yet. Tail lights should not go out this quickly and the dealership will kindly replace them at $1300 per tail light. This is absolutely absurd! It is available for inspection. This definitely puts myself and others at risk! Yes, this problem has been confirmed and inspected by a GMC dealer. Advised this is a very common problem with this vehicle. There are no warning lamps or messages to alert when the brake lights have gone out. Instrument Cluster failure The instrument cluster is also faulty in this truck. This is the 2nd time within a year that i have had issues with this. Safety concern is that you will not know if the vehicle is running hot because the gauges stop working. Also runs the battery down as the fan continues to run for about 10 minutes after the vehicle is turned off. Yes, the problem has been confirmed and inspected by a dealer. Advised that this is a very common problem with this vehicle. No, there are no warning lamps or messages to alert you of the problem. You just notice a different noise while driving, the gauges stop working and then when you turn it off, the fan continues to run.
Mfg Campaign: 11550160
Recall Date: Oct 16, 2023
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Barry Edzant
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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