Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
347 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
In my experience of transmission failure with my 16’ GMC YUKON, there was no warning. I had not experienced any issues with the slipping or jerking feel when accelerating or braking as described in the class action law suit. My vehicle had 105k miles, I took it in for regular maintenance including having the transmission flushed as I was told to do so for preventative maintenance. The transmission failed when I was traveling on the interstate with my family and I came upon some traffic so I applied the brake and the whole vehicle bucked and jerked as it shifted into down gear. I was traveling at 30-35 mph in the traffic and the whole time I felt a slipping motion in the car. I made it to a gas station, refueled, and tried to restart my journey. As I leery the gas station accelerating to get back on the interstate, the vehicle would not accelerate above 35 mph and the RPMs we’re to the max. At this point, my vehicle was in drivable. No prior warning, no issues that had been occurring over time, this all happened the same day. I towed my vehicle to a Chevrolet dealer where the problem was identified as a failed transmission in need of replacement and failed ABS braking system. The cost came at $6800.
Corrective Action:
In my experience of transmission failure with my 16’ GMC YUKON, there was no warning. I had not experienced any issues with the slipping or jerking feel when accelerating or braking as described in the class action law suit. My vehicle had 105k miles, I took it in for regular maintenance including having the transmission flushed as I was told to do so for preventative maintenance. The transmission failed when I was traveling on the interstate with my family and I came upon some traffic so I applied the brake and the whole vehicle bucked and jerked as it shifted into down gear. I was traveling at 30-35 mph in the traffic and the whole time I felt a slipping motion in the car. I made it to a gas station, refueled, and tried to restart my journey. As I leery the gas station accelerating to get back on the interstate, the vehicle would not accelerate above 35 mph and the RPMs we’re to the max. At this point, my vehicle was in drivable. No prior warning, no issues that had been occurring over time, this all happened the same day. I towed my vehicle to a Chevrolet dealer where the problem was identified as a failed transmission in need of replacement and failed ABS braking system. The cost came at $6800.
Additional Notes:
In my experience of transmission failure with my 16’ GMC YUKON, there was no warning. I had not experienced any issues with the slipping or jerking feel when accelerating or braking as described in the class action law suit. My vehicle had 105k miles, I took it in for regular maintenance including having the transmission flushed as I was told to do so for preventative maintenance. The transmission failed when I was traveling on the interstate with my family and I came upon some traffic so I applied the brake and the whole vehicle bucked and jerked as it shifted into down gear. I was traveling at 30-35 mph in the traffic and the whole time I felt a slipping motion in the car. I made it to a gas station, refueled, and tried to restart my journey. As I leery the gas station accelerating to get back on the interstate, the vehicle would not accelerate above 35 mph and the RPMs we’re to the max. At this point, my vehicle was in drivable. No prior warning, no issues that had been occurring over time, this all happened the same day. I towed my vehicle to a Chevrolet dealer where the problem was identified as a failed transmission in need of replacement and failed ABS braking system. The cost came at $6800.
Mfg Campaign: 11470172
Recall Date: Jun 21, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In my experience of transmission failure with my 16’ GMC YUKON, there was no warning. I had not experienced any issues with the slipping or jerking feel when accelerating or braking as described in the class action law suit. My vehicle had 105k miles, I took it in for regular maintenance including having the transmission flushed as I was told to do so for preventative maintenance. The transmission failed when I was traveling on the interstate with my family and I came upon some traffic so I applied the brake and the whole vehicle bucked and jerked as it shifted into down gear. I was traveling at 30-35 mph in the traffic and the whole time I felt a slipping motion in the car. I made it to a gas station, refueled, and tried to restart my journey. As I leery the gas station accelerating to get back on the interstate, the vehicle would not accelerate above 35 mph and the RPMs we’re to the max. At this point, my vehicle was in drivable. No prior warning, no issues that had been occurring over time, this all happened the same day. I towed my vehicle to a Chevrolet dealer where the problem was identified as a failed transmission in need of replacement and failed ABS braking system. The cost came at $6800.
Corrective Action:
In my experience of transmission failure with my 16’ GMC YUKON, there was no warning. I had not experienced any issues with the slipping or jerking feel when accelerating or braking as described in the class action law suit. My vehicle had 105k miles, I took it in for regular maintenance including having the transmission flushed as I was told to do so for preventative maintenance. The transmission failed when I was traveling on the interstate with my family and I came upon some traffic so I applied the brake and the whole vehicle bucked and jerked as it shifted into down gear. I was traveling at 30-35 mph in the traffic and the whole time I felt a slipping motion in the car. I made it to a gas station, refueled, and tried to restart my journey. As I leery the gas station accelerating to get back on the interstate, the vehicle would not accelerate above 35 mph and the RPMs we’re to the max. At this point, my vehicle was in drivable. No prior warning, no issues that had been occurring over time, this all happened the same day. I towed my vehicle to a Chevrolet dealer where the problem was identified as a failed transmission in need of replacement and failed ABS braking system. The cost came at $6800.
Additional Notes:
In my experience of transmission failure with my 16’ GMC YUKON, there was no warning. I had not experienced any issues with the slipping or jerking feel when accelerating or braking as described in the class action law suit. My vehicle had 105k miles, I took it in for regular maintenance including having the transmission flushed as I was told to do so for preventative maintenance. The transmission failed when I was traveling on the interstate with my family and I came upon some traffic so I applied the brake and the whole vehicle bucked and jerked as it shifted into down gear. I was traveling at 30-35 mph in the traffic and the whole time I felt a slipping motion in the car. I made it to a gas station, refueled, and tried to restart my journey. As I leery the gas station accelerating to get back on the interstate, the vehicle would not accelerate above 35 mph and the RPMs we’re to the max. At this point, my vehicle was in drivable. No prior warning, no issues that had been occurring over time, this all happened the same day. I towed my vehicle to a Chevrolet dealer where the problem was identified as a failed transmission in need of replacement and failed ABS braking system. The cost came at $6800.
Mfg Campaign: 11470172
Recall Date: Jun 21, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
2016 GMC Yukon. I received a letter that stated my Yukon may have a condition where the brake lights intermittently do not illuminate. In March 2020 the drivers side rear brake light did not illuminate. I brought it to a Chev/GMC dealer that replaced the tail light no charge. Now my passenger rear tail brake light does not illuminate. My Yukon has 68800 miles on it and it is going on 6 years old. I still have my letter I received about this issue. Without my tail/brake light it is unsafe to drive my vehicle until I get that brake unit replaced. Will I still be able to my passenger side brake unit replaced at no charge? I haven’t been able to get it replaced due to I had total knee replacement surgery in February 2022
Corrective Action:
2016 GMC Yukon. I received a letter that stated my Yukon may have a condition where the brake lights intermittently do not illuminate. In March 2020 the drivers side rear brake light did not illuminate. I brought it to a Chev/GMC dealer that replaced the tail light no charge. Now my passenger rear tail brake light does not illuminate. My Yukon has 68800 miles on it and it is going on 6 years old. I still have my letter I received about this issue. Without my tail/brake light it is unsafe to drive my vehicle until I get that brake unit replaced. Will I still be able to my passenger side brake unit replaced at no charge? I haven’t been able to get it replaced due to I had total knee replacement surgery in February 2022
Additional Notes:
2016 GMC Yukon. I received a letter that stated my Yukon may have a condition where the brake lights intermittently do not illuminate. In March 2020 the drivers side rear brake light did not illuminate. I brought it to a Chev/GMC dealer that replaced the tail light no charge. Now my passenger rear tail brake light does not illuminate. My Yukon has 68800 miles on it and it is going on 6 years old. I still have my letter I received about this issue. Without my tail/brake light it is unsafe to drive my vehicle until I get that brake unit replaced. Will I still be able to my passenger side brake unit replaced at no charge? I haven’t been able to get it replaced due to I had total knee replacement surgery in February 2022
Mfg Campaign: 11469697
Recall Date: Jun 16, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TAIL LIGHTS/BRAKE LIGHTS /SIGNAL LIGHTS GO ON AND GO OFF DANGER OF BEING HIT FROM THE REAR DEALER AND INDEPENDENT SERVICE HAS CONFIRMED DEFECT AND SAY IT IS COMMON VEHICLE HAS NOT BEEN INSPECTED BE THE POLICE OR INSURANCE THERE WAS NO WARNING LAMPS OR MESSAGES FIRST DISCOVER 2 YEARS AGO WHEN DRIVERS WOULD PULL UP AND SAY THE LIGHTS WERE OUT......WE WOULD STOP AND LOOK THEY WOULD COME BACK ON
Corrective Action:
TAIL LIGHTS/BRAKE LIGHTS /SIGNAL LIGHTS GO ON AND GO OFF DANGER OF BEING HIT FROM THE REAR DEALER AND INDEPENDENT SERVICE HAS CONFIRMED DEFECT AND SAY IT IS COMMON VEHICLE HAS NOT BEEN INSPECTED BE THE POLICE OR INSURANCE THERE WAS NO WARNING LAMPS OR MESSAGES FIRST DISCOVER 2 YEARS AGO WHEN DRIVERS WOULD PULL UP AND SAY THE LIGHTS WERE OUT......WE WOULD STOP AND LOOK THEY WOULD COME BACK ON
Additional Notes:
TAIL LIGHTS/BRAKE LIGHTS /SIGNAL LIGHTS GO ON AND GO OFF DANGER OF BEING HIT FROM THE REAR DEALER AND INDEPENDENT SERVICE HAS CONFIRMED DEFECT AND SAY IT IS COMMON VEHICLE HAS NOT BEEN INSPECTED BE THE POLICE OR INSURANCE THERE WAS NO WARNING LAMPS OR MESSAGES FIRST DISCOVER 2 YEARS AGO WHEN DRIVERS WOULD PULL UP AND SAY THE LIGHTS WERE OUT......WE WOULD STOP AND LOOK THEY WOULD COME BACK ON
Mfg Campaign: 11468722
Recall Date: Jun 10, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TAIL LIGHTS/BRAKE LIGHTS /SIGNAL LIGHTS GO ON AND GO OFF DANGER OF BEING HIT FROM THE REAR DEALER AND INDEPENDENT SERVICE HAS CONFIRMED DEFECT AND SAY IT IS COMMON VEHICLE HAS NOT BEEN INSPECTED BE THE POLICE OR INSURANCE THERE WAS NO WARNING LAMPS OR MESSAGES FIRST DISCOVER 2 YEARS AGO WHEN DRIVERS WOULD PULL UP AND SAY THE LIGHTS WERE OUT......WE WOULD STOP AND LOOK THEY WOULD COME BACK ON
Corrective Action:
TAIL LIGHTS/BRAKE LIGHTS /SIGNAL LIGHTS GO ON AND GO OFF DANGER OF BEING HIT FROM THE REAR DEALER AND INDEPENDENT SERVICE HAS CONFIRMED DEFECT AND SAY IT IS COMMON VEHICLE HAS NOT BEEN INSPECTED BE THE POLICE OR INSURANCE THERE WAS NO WARNING LAMPS OR MESSAGES FIRST DISCOVER 2 YEARS AGO WHEN DRIVERS WOULD PULL UP AND SAY THE LIGHTS WERE OUT......WE WOULD STOP AND LOOK THEY WOULD COME BACK ON
Additional Notes:
TAIL LIGHTS/BRAKE LIGHTS /SIGNAL LIGHTS GO ON AND GO OFF DANGER OF BEING HIT FROM THE REAR DEALER AND INDEPENDENT SERVICE HAS CONFIRMED DEFECT AND SAY IT IS COMMON VEHICLE HAS NOT BEEN INSPECTED BE THE POLICE OR INSURANCE THERE WAS NO WARNING LAMPS OR MESSAGES FIRST DISCOVER 2 YEARS AGO WHEN DRIVERS WOULD PULL UP AND SAY THE LIGHTS WERE OUT......WE WOULD STOP AND LOOK THEY WOULD COME BACK ON
Mfg Campaign: 11468722
Recall Date: Jun 10, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TAIL LIGHTS/BRAKE LIGHTS /SIGNAL LIGHTS GO ON AND GO OFF DANGER OF BEING HIT FROM THE REAR DEALER AND INDEPENDENT SERVICE HAS CONFIRMED DEFECT AND SAY IT IS COMMON VEHICLE HAS NOT BEEN INSPECTED BE THE POLICE OR INSURANCE THERE WAS NO WARNING LAMPS OR MESSAGES FIRST DISCOVER 2 YEARS AGO WHEN DRIVERS WOULD PULL UP AND SAY THE LIGHTS WERE OUT......WE WOULD STOP AND LOOK THEY WOULD COME BACK ON
Corrective Action:
TAIL LIGHTS/BRAKE LIGHTS /SIGNAL LIGHTS GO ON AND GO OFF DANGER OF BEING HIT FROM THE REAR DEALER AND INDEPENDENT SERVICE HAS CONFIRMED DEFECT AND SAY IT IS COMMON VEHICLE HAS NOT BEEN INSPECTED BE THE POLICE OR INSURANCE THERE WAS NO WARNING LAMPS OR MESSAGES FIRST DISCOVER 2 YEARS AGO WHEN DRIVERS WOULD PULL UP AND SAY THE LIGHTS WERE OUT......WE WOULD STOP AND LOOK THEY WOULD COME BACK ON
Additional Notes:
TAIL LIGHTS/BRAKE LIGHTS /SIGNAL LIGHTS GO ON AND GO OFF DANGER OF BEING HIT FROM THE REAR DEALER AND INDEPENDENT SERVICE HAS CONFIRMED DEFECT AND SAY IT IS COMMON VEHICLE HAS NOT BEEN INSPECTED BE THE POLICE OR INSURANCE THERE WAS NO WARNING LAMPS OR MESSAGES FIRST DISCOVER 2 YEARS AGO WHEN DRIVERS WOULD PULL UP AND SAY THE LIGHTS WERE OUT......WE WOULD STOP AND LOOK THEY WOULD COME BACK ON
Mfg Campaign: 11468722
Recall Date: Jun 10, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The passenger brake light intermittently stops working.
Corrective Action:
The passenger brake light intermittently stops working.
Additional Notes:
The passenger brake light intermittently stops working.
Mfg Campaign: 11468237
Recall Date: Jun 8, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The suv starts to brake on its own while driving. It came to a complete stop once and almost caused an accident.
Corrective Action:
The suv starts to brake on its own while driving. It came to a complete stop once and almost caused an accident.
Additional Notes:
The suv starts to brake on its own while driving. It came to a complete stop once and almost caused an accident.
Mfg Campaign: 11467683
Recall Date: Jun 6, 2022
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The suv starts to brake on its own while driving. It came to a complete stop once and almost caused an accident.
Corrective Action:
The suv starts to brake on its own while driving. It came to a complete stop once and almost caused an accident.
Additional Notes:
The suv starts to brake on its own while driving. It came to a complete stop once and almost caused an accident.
Mfg Campaign: 11467683
Recall Date: Jun 6, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The drivers side rear brake lights stopped working. GM did a warranty extension ( that admits an issue).but ours just expired.. this is an $800 to $1000 repair that owners should NOT have to pay.. GM refuses to cover this expense. This is an absolute SAFTEY ISSUE. Of course, any law enforcement officer will agree as they will write a safety violation ticket (as they should) I understand that owners are responsible for all maintenance of their vehicles, but this issue is a flaw in design. Most owners ( like us) can’t afford to pay this outrageous price for a simple break light replacement. As the entity of government that oversees the manufacture of these vehicles, there MUST be a safety recall!! Honestly, I am disappointed that no safety recall hasn’t been ordered for this issue. This problem is going to result in many many rear end accidents. Please fix this and save lives. Thank You [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Corrective Action:
The drivers side rear brake lights stopped working. GM did a warranty extension ( that admits an issue).but ours just expired.. this is an $800 to $1000 repair that owners should NOT have to pay.. GM refuses to cover this expense. This is an absolute SAFTEY ISSUE. Of course, any law enforcement officer will agree as they will write a safety violation ticket (as they should) I understand that owners are responsible for all maintenance of their vehicles, but this issue is a flaw in design. Most owners ( like us) can’t afford to pay this outrageous price for a simple break light replacement. As the entity of government that oversees the manufacture of these vehicles, there MUST be a safety recall!! Honestly, I am disappointed that no safety recall hasn’t been ordered for this issue. This problem is going to result in many many rear end accidents. Please fix this and save lives. Thank You [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Additional Notes:
The drivers side rear brake lights stopped working. GM did a warranty extension ( that admits an issue).but ours just expired.. this is an $800 to $1000 repair that owners should NOT have to pay.. GM refuses to cover this expense. This is an absolute SAFTEY ISSUE. Of course, any law enforcement officer will agree as they will write a safety violation ticket (as they should) I understand that owners are responsible for all maintenance of their vehicles, but this issue is a flaw in design. Most owners ( like us) can’t afford to pay this outrageous price for a simple break light replacement. As the entity of government that oversees the manufacture of these vehicles, there MUST be a safety recall!! Honestly, I am disappointed that no safety recall hasn’t been ordered for this issue. This problem is going to result in many many rear end accidents. Please fix this and save lives. Thank You [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
Mfg Campaign: 11467289
Recall Date: Jun 3, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING:BRAKE LIGHTS
Potential Consequences:
The contact owns a 2016 GMC Yukon. The contact stated that while stopped at a stop sign, the driver behind her notified her that the brake lights were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer and the vehicle was diagnosed with brake light failure. The vehicle was not repaired. The manufacturer had not been notified of the failure. The approximate failure mileage was 134,000.
Corrective Action:
The contact owns a 2016 GMC Yukon. The contact stated that while stopped at a stop sign, the driver behind her notified her that the brake lights were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer and the vehicle was diagnosed with brake light failure. The vehicle was not repaired. The manufacturer had not been notified of the failure. The approximate failure mileage was 134,000.
Additional Notes:
The contact owns a 2016 GMC Yukon. The contact stated that while stopped at a stop sign, the driver behind her notified her that the brake lights were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer and the vehicle was diagnosed with brake light failure. The vehicle was not repaired. The manufacturer had not been notified of the failure. The approximate failure mileage was 134,000.
Mfg Campaign: 11463864
Recall Date: May 9, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving with a trailer that has brakes. A warning system light came on “trailer brake system” service came on blind the digital speedometer. Brakes would not engage. A couple of day later same thin came on now with out a trailer. The warning would not go away and kept on chumming every 10 seconds.
Corrective Action:
I was driving with a trailer that has brakes. A warning system light came on “trailer brake system” service came on blind the digital speedometer. Brakes would not engage. A couple of day later same thin came on now with out a trailer. The warning would not go away and kept on chumming every 10 seconds.
Additional Notes:
I was driving with a trailer that has brakes. A warning system light came on “trailer brake system” service came on blind the digital speedometer. Brakes would not engage. A couple of day later same thin came on now with out a trailer. The warning would not go away and kept on chumming every 10 seconds.
Mfg Campaign: 11462327
Recall Date: Apr 26, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving with a trailer that has brakes. A warning system light came on “trailer brake system” service came on blind the digital speedometer. Brakes would not engage. A couple of day later same thin came on now with out a trailer. The warning would not go away and kept on chumming every 10 seconds.
Corrective Action:
I was driving with a trailer that has brakes. A warning system light came on “trailer brake system” service came on blind the digital speedometer. Brakes would not engage. A couple of day later same thin came on now with out a trailer. The warning would not go away and kept on chumming every 10 seconds.
Additional Notes:
I was driving with a trailer that has brakes. A warning system light came on “trailer brake system” service came on blind the digital speedometer. Brakes would not engage. A couple of day later same thin came on now with out a trailer. The warning would not go away and kept on chumming every 10 seconds.
Mfg Campaign: 11462327
Recall Date: Apr 26, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving with a trailer that has brakes. A warning system light came on “trailer brake system” service came on blind the digital speedometer. Brakes would not engage. A couple of day later same thin came on now with out a trailer. The warning would not go away and kept on chumming every 10 seconds.
Corrective Action:
I was driving with a trailer that has brakes. A warning system light came on “trailer brake system” service came on blind the digital speedometer. Brakes would not engage. A couple of day later same thin came on now with out a trailer. The warning would not go away and kept on chumming every 10 seconds.
Additional Notes:
I was driving with a trailer that has brakes. A warning system light came on “trailer brake system” service came on blind the digital speedometer. Brakes would not engage. A couple of day later same thin came on now with out a trailer. The warning would not go away and kept on chumming every 10 seconds.
Mfg Campaign: 11462327
Recall Date: Apr 26, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact's sister owns a 2016 GMC Yukon. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power. The contact's husband was able to restart the vehicle; however, the vehicle was only able to reverse but not drive forward. The vehicle was towed to the contact's residence, where it was diagnosed by an independent mechanic with transmission failure. The vehicle was not repaired. The dealer was made aware of the failure but informed the contact that the warranty had expired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Corrective Action:
The contact's sister owns a 2016 GMC Yukon. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power. The contact's husband was able to restart the vehicle; however, the vehicle was only able to reverse but not drive forward. The vehicle was towed to the contact's residence, where it was diagnosed by an independent mechanic with transmission failure. The vehicle was not repaired. The dealer was made aware of the failure but informed the contact that the warranty had expired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Additional Notes:
The contact's sister owns a 2016 GMC Yukon. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power. The contact's husband was able to restart the vehicle; however, the vehicle was only able to reverse but not drive forward. The vehicle was towed to the contact's residence, where it was diagnosed by an independent mechanic with transmission failure. The vehicle was not repaired. The dealer was made aware of the failure but informed the contact that the warranty had expired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Mfg Campaign: 11457887
Recall Date: Mar 22, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The largest issue was today, 2/22/2022, when I was driving doing 56 miles per hour it felt like it wouldn't accelerate. Then all of a sudden, the wheel kind of jerked right and the car shifted down all on it's own and I was doing 25 mph. The check engine light came on immediately after the violent jerking happened. I was on a 4 lane highway and had to immediately pull over onto the shoulder. It was jerking forward and back as I was trying to pull over on a freeway where the speed limit is 70 mph!!! I had my 80-year-old mother in the car with me. AND YES!! It put us both at great risk! I had to call a tow truck and they towed it to a dealership 9.8 miles away. When I talked to the Assistant Manager, he said that there were 3 other GMC Yukon 2016 that had come in today - ALL WERE 2016 GMC YUKON MODELS WITH 125K MILES. My GMC has 124,700 MILES all with Transmission problems. This can't be an anomaly. So I got online and there are many, many complaints about this transmission. As a matter of fact, it appears in 2019 there was a Class Action Lawsuit about this very thing. I will not know until tomorrow for sure what the issue is - because the dealership could not get to it today. However, something significant happened. As a side note, recently I had an electrical problem where sensors, etc are all saying need to be serviced and none of them are working. I had appt today at 10:30 am to have them check this. On the way there, the violent jerking and sudden downshift and check engine light came on. I was scared to death and so I pulled over and called a tow truck. The dealership did not tell me this is a common issue, nor was I aware. The dealership told me if it is in fact the transmission - cost is $6,000!!! I need someone to contact me to discuss this. Thank you, [XXX]phone - [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
The largest issue was today, 2/22/2022, when I was driving doing 56 miles per hour it felt like it wouldn't accelerate. Then all of a sudden, the wheel kind of jerked right and the car shifted down all on it's own and I was doing 25 mph. The check engine light came on immediately after the violent jerking happened. I was on a 4 lane highway and had to immediately pull over onto the shoulder. It was jerking forward and back as I was trying to pull over on a freeway where the speed limit is 70 mph!!! I had my 80-year-old mother in the car with me. AND YES!! It put us both at great risk! I had to call a tow truck and they towed it to a dealership 9.8 miles away. When I talked to the Assistant Manager, he said that there were 3 other GMC Yukon 2016 that had come in today - ALL WERE 2016 GMC YUKON MODELS WITH 125K MILES. My GMC has 124,700 MILES all with Transmission problems. This can't be an anomaly. So I got online and there are many, many complaints about this transmission. As a matter of fact, it appears in 2019 there was a Class Action Lawsuit about this very thing. I will not know until tomorrow for sure what the issue is - because the dealership could not get to it today. However, something significant happened. As a side note, recently I had an electrical problem where sensors, etc are all saying need to be serviced and none of them are working. I had appt today at 10:30 am to have them check this. On the way there, the violent jerking and sudden downshift and check engine light came on. I was scared to death and so I pulled over and called a tow truck. The dealership did not tell me this is a common issue, nor was I aware. The dealership told me if it is in fact the transmission - cost is $6,000!!! I need someone to contact me to discuss this. Thank you, [XXX]phone - [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
The largest issue was today, 2/22/2022, when I was driving doing 56 miles per hour it felt like it wouldn't accelerate. Then all of a sudden, the wheel kind of jerked right and the car shifted down all on it's own and I was doing 25 mph. The check engine light came on immediately after the violent jerking happened. I was on a 4 lane highway and had to immediately pull over onto the shoulder. It was jerking forward and back as I was trying to pull over on a freeway where the speed limit is 70 mph!!! I had my 80-year-old mother in the car with me. AND YES!! It put us both at great risk! I had to call a tow truck and they towed it to a dealership 9.8 miles away. When I talked to the Assistant Manager, he said that there were 3 other GMC Yukon 2016 that had come in today - ALL WERE 2016 GMC YUKON MODELS WITH 125K MILES. My GMC has 124,700 MILES all with Transmission problems. This can't be an anomaly. So I got online and there are many, many complaints about this transmission. As a matter of fact, it appears in 2019 there was a Class Action Lawsuit about this very thing. I will not know until tomorrow for sure what the issue is - because the dealership could not get to it today. However, something significant happened. As a side note, recently I had an electrical problem where sensors, etc are all saying need to be serviced and none of them are working. I had appt today at 10:30 am to have them check this. On the way there, the violent jerking and sudden downshift and check engine light came on. I was scared to death and so I pulled over and called a tow truck. The dealership did not tell me this is a common issue, nor was I aware. The dealership told me if it is in fact the transmission - cost is $6,000!!! I need someone to contact me to discuss this. Thank you, [XXX]phone - [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11453520
Recall Date: Feb 22, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The largest issue was today, 2/22/2022, when I was driving doing 56 miles per hour it felt like it wouldn't accelerate. Then all of a sudden, the wheel kind of jerked right and the car shifted down all on it's own and I was doing 25 mph. The check engine light came on immediately after the violent jerking happened. I was on a 4 lane highway and had to immediately pull over onto the shoulder. It was jerking forward and back as I was trying to pull over on a freeway where the speed limit is 70 mph!!! I had my 80-year-old mother in the car with me. AND YES!! It put us both at great risk! I had to call a tow truck and they towed it to a dealership 9.8 miles away. When I talked to the Assistant Manager, he said that there were 3 other GMC Yukon 2016 that had come in today - ALL WERE 2016 GMC YUKON MODELS WITH 125K MILES. My GMC has 124,700 MILES all with Transmission problems. This can't be an anomaly. So I got online and there are many, many complaints about this transmission. As a matter of fact, it appears in 2019 there was a Class Action Lawsuit about this very thing. I will not know until tomorrow for sure what the issue is - because the dealership could not get to it today. However, something significant happened. As a side note, recently I had an electrical problem where sensors, etc are all saying need to be serviced and none of them are working. I had appt today at 10:30 am to have them check this. On the way there, the violent jerking and sudden downshift and check engine light came on. I was scared to death and so I pulled over and called a tow truck. The dealership did not tell me this is a common issue, nor was I aware. The dealership told me if it is in fact the transmission - cost is $6,000!!! I need someone to contact me to discuss this. Thank you, [XXX]phone - [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
The largest issue was today, 2/22/2022, when I was driving doing 56 miles per hour it felt like it wouldn't accelerate. Then all of a sudden, the wheel kind of jerked right and the car shifted down all on it's own and I was doing 25 mph. The check engine light came on immediately after the violent jerking happened. I was on a 4 lane highway and had to immediately pull over onto the shoulder. It was jerking forward and back as I was trying to pull over on a freeway where the speed limit is 70 mph!!! I had my 80-year-old mother in the car with me. AND YES!! It put us both at great risk! I had to call a tow truck and they towed it to a dealership 9.8 miles away. When I talked to the Assistant Manager, he said that there were 3 other GMC Yukon 2016 that had come in today - ALL WERE 2016 GMC YUKON MODELS WITH 125K MILES. My GMC has 124,700 MILES all with Transmission problems. This can't be an anomaly. So I got online and there are many, many complaints about this transmission. As a matter of fact, it appears in 2019 there was a Class Action Lawsuit about this very thing. I will not know until tomorrow for sure what the issue is - because the dealership could not get to it today. However, something significant happened. As a side note, recently I had an electrical problem where sensors, etc are all saying need to be serviced and none of them are working. I had appt today at 10:30 am to have them check this. On the way there, the violent jerking and sudden downshift and check engine light came on. I was scared to death and so I pulled over and called a tow truck. The dealership did not tell me this is a common issue, nor was I aware. The dealership told me if it is in fact the transmission - cost is $6,000!!! I need someone to contact me to discuss this. Thank you, [XXX]phone - [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
The largest issue was today, 2/22/2022, when I was driving doing 56 miles per hour it felt like it wouldn't accelerate. Then all of a sudden, the wheel kind of jerked right and the car shifted down all on it's own and I was doing 25 mph. The check engine light came on immediately after the violent jerking happened. I was on a 4 lane highway and had to immediately pull over onto the shoulder. It was jerking forward and back as I was trying to pull over on a freeway where the speed limit is 70 mph!!! I had my 80-year-old mother in the car with me. AND YES!! It put us both at great risk! I had to call a tow truck and they towed it to a dealership 9.8 miles away. When I talked to the Assistant Manager, he said that there were 3 other GMC Yukon 2016 that had come in today - ALL WERE 2016 GMC YUKON MODELS WITH 125K MILES. My GMC has 124,700 MILES all with Transmission problems. This can't be an anomaly. So I got online and there are many, many complaints about this transmission. As a matter of fact, it appears in 2019 there was a Class Action Lawsuit about this very thing. I will not know until tomorrow for sure what the issue is - because the dealership could not get to it today. However, something significant happened. As a side note, recently I had an electrical problem where sensors, etc are all saying need to be serviced and none of them are working. I had appt today at 10:30 am to have them check this. On the way there, the violent jerking and sudden downshift and check engine light came on. I was scared to death and so I pulled over and called a tow truck. The dealership did not tell me this is a common issue, nor was I aware. The dealership told me if it is in fact the transmission - cost is $6,000!!! I need someone to contact me to discuss this. Thank you, [XXX]phone - [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11453520
Recall Date: Feb 22, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The largest issue was today, 2/22/2022, when I was driving doing 56 miles per hour it felt like it wouldn't accelerate. Then all of a sudden, the wheel kind of jerked right and the car shifted down all on it's own and I was doing 25 mph. The check engine light came on immediately after the violent jerking happened. I was on a 4 lane highway and had to immediately pull over onto the shoulder. It was jerking forward and back as I was trying to pull over on a freeway where the speed limit is 70 mph!!! I had my 80-year-old mother in the car with me. AND YES!! It put us both at great risk! I had to call a tow truck and they towed it to a dealership 9.8 miles away. When I talked to the Assistant Manager, he said that there were 3 other GMC Yukon 2016 that had come in today - ALL WERE 2016 GMC YUKON MODELS WITH 125K MILES. My GMC has 124,700 MILES all with Transmission problems. This can't be an anomaly. So I got online and there are many, many complaints about this transmission. As a matter of fact, it appears in 2019 there was a Class Action Lawsuit about this very thing. I will not know until tomorrow for sure what the issue is - because the dealership could not get to it today. However, something significant happened. As a side note, recently I had an electrical problem where sensors, etc are all saying need to be serviced and none of them are working. I had appt today at 10:30 am to have them check this. On the way there, the violent jerking and sudden downshift and check engine light came on. I was scared to death and so I pulled over and called a tow truck. The dealership did not tell me this is a common issue, nor was I aware. The dealership told me if it is in fact the transmission - cost is $6,000!!! I need someone to contact me to discuss this. Thank you, [XXX]phone - [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
The largest issue was today, 2/22/2022, when I was driving doing 56 miles per hour it felt like it wouldn't accelerate. Then all of a sudden, the wheel kind of jerked right and the car shifted down all on it's own and I was doing 25 mph. The check engine light came on immediately after the violent jerking happened. I was on a 4 lane highway and had to immediately pull over onto the shoulder. It was jerking forward and back as I was trying to pull over on a freeway where the speed limit is 70 mph!!! I had my 80-year-old mother in the car with me. AND YES!! It put us both at great risk! I had to call a tow truck and they towed it to a dealership 9.8 miles away. When I talked to the Assistant Manager, he said that there were 3 other GMC Yukon 2016 that had come in today - ALL WERE 2016 GMC YUKON MODELS WITH 125K MILES. My GMC has 124,700 MILES all with Transmission problems. This can't be an anomaly. So I got online and there are many, many complaints about this transmission. As a matter of fact, it appears in 2019 there was a Class Action Lawsuit about this very thing. I will not know until tomorrow for sure what the issue is - because the dealership could not get to it today. However, something significant happened. As a side note, recently I had an electrical problem where sensors, etc are all saying need to be serviced and none of them are working. I had appt today at 10:30 am to have them check this. On the way there, the violent jerking and sudden downshift and check engine light came on. I was scared to death and so I pulled over and called a tow truck. The dealership did not tell me this is a common issue, nor was I aware. The dealership told me if it is in fact the transmission - cost is $6,000!!! I need someone to contact me to discuss this. Thank you, [XXX]phone - [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
The largest issue was today, 2/22/2022, when I was driving doing 56 miles per hour it felt like it wouldn't accelerate. Then all of a sudden, the wheel kind of jerked right and the car shifted down all on it's own and I was doing 25 mph. The check engine light came on immediately after the violent jerking happened. I was on a 4 lane highway and had to immediately pull over onto the shoulder. It was jerking forward and back as I was trying to pull over on a freeway where the speed limit is 70 mph!!! I had my 80-year-old mother in the car with me. AND YES!! It put us both at great risk! I had to call a tow truck and they towed it to a dealership 9.8 miles away. When I talked to the Assistant Manager, he said that there were 3 other GMC Yukon 2016 that had come in today - ALL WERE 2016 GMC YUKON MODELS WITH 125K MILES. My GMC has 124,700 MILES all with Transmission problems. This can't be an anomaly. So I got online and there are many, many complaints about this transmission. As a matter of fact, it appears in 2019 there was a Class Action Lawsuit about this very thing. I will not know until tomorrow for sure what the issue is - because the dealership could not get to it today. However, something significant happened. As a side note, recently I had an electrical problem where sensors, etc are all saying need to be serviced and none of them are working. I had appt today at 10:30 am to have them check this. On the way there, the violent jerking and sudden downshift and check engine light came on. I was scared to death and so I pulled over and called a tow truck. The dealership did not tell me this is a common issue, nor was I aware. The dealership told me if it is in fact the transmission - cost is $6,000!!! I need someone to contact me to discuss this. Thank you, [XXX]phone - [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11453520
Recall Date: Feb 22, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The trailer break service light is coming on. There is not a way to dismiss the sound and comes on every few seconds, it's very distracting a HUGE safety risk. I have contacted GMC Valencia California and they have have several vehicles with the same issue / hazard. This has apparently been going on for years yet GMC refuses to put a recall on the vehicles nor take action on correcting this on this critical issue. This is very upsetting and with all the complaints / concerns it appears nobody cares for the lives this defective issue could cause, especially when towing. Thank you.
Corrective Action:
The trailer break service light is coming on. There is not a way to dismiss the sound and comes on every few seconds, it's very distracting a HUGE safety risk. I have contacted GMC Valencia California and they have have several vehicles with the same issue / hazard. This has apparently been going on for years yet GMC refuses to put a recall on the vehicles nor take action on correcting this on this critical issue. This is very upsetting and with all the complaints / concerns it appears nobody cares for the lives this defective issue could cause, especially when towing. Thank you.
Additional Notes:
The trailer break service light is coming on. There is not a way to dismiss the sound and comes on every few seconds, it's very distracting a HUGE safety risk. I have contacted GMC Valencia California and they have have several vehicles with the same issue / hazard. This has apparently been going on for years yet GMC refuses to put a recall on the vehicles nor take action on correcting this on this critical issue. This is very upsetting and with all the complaints / concerns it appears nobody cares for the lives this defective issue could cause, especially when towing. Thank you.
Mfg Campaign: 11448620
Recall Date: Jan 24, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Radiator is leaking antifreeze because of excessive thermocycles within the cooling system caused by excessive cycling of the thermostat. Vehicle leaking antifreeze causing environmental hazards and possible overheating causing vehicle to shut off. GM knows about this and posted a service bulletin but will not repair when out of warranty.
Corrective Action:
Radiator is leaking antifreeze because of excessive thermocycles within the cooling system caused by excessive cycling of the thermostat. Vehicle leaking antifreeze causing environmental hazards and possible overheating causing vehicle to shut off. GM knows about this and posted a service bulletin but will not repair when out of warranty.
Additional Notes:
Radiator is leaking antifreeze because of excessive thermocycles within the cooling system caused by excessive cycling of the thermostat. Vehicle leaking antifreeze causing environmental hazards and possible overheating causing vehicle to shut off. GM knows about this and posted a service bulletin but will not repair when out of warranty.
Mfg Campaign: 11448022
Recall Date: Jan 19, 2022
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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