Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
347 ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
LED Tail Light out
Corrective Action:
LED Tail Light out
Additional Notes:
LED Tail Light out
Mfg Campaign: 11584539
Recall Date: Apr 22, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
LED Tail Light out
Corrective Action:
LED Tail Light out
Additional Notes:
LED Tail Light out
Mfg Campaign: 11584539
Recall Date: Apr 22, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
GMC is stating that due to a recall my brake booster vacuum pump failed and now they are that is is not covered and I will be out of pocket on the issue after numerous phone called with GM they are still of no help and the vehicle is not safe to drive which is my only means of transportation
Corrective Action:
GMC is stating that due to a recall my brake booster vacuum pump failed and now they are that is is not covered and I will be out of pocket on the issue after numerous phone called with GM they are still of no help and the vehicle is not safe to drive which is my only means of transportation
Additional Notes:
GMC is stating that due to a recall my brake booster vacuum pump failed and now they are that is is not covered and I will be out of pocket on the issue after numerous phone called with GM they are still of no help and the vehicle is not safe to drive which is my only means of transportation
Mfg Campaign: 11578539
Recall Date: Mar 20, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING:TAIL LIGHTS
Potential Consequences:
The contact owns a 2016 GMC Yukon. The contact stated that the taillights were inoperable. The vehicle was taken to the local dealer, who stated that the taillights needed to be replaced. The dealer informed the contact that the vehicle was no longer covered under Special Coverage Adjustment: N182180270 (Tail Lamps Inoperative). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 104,000.
Corrective Action:
The contact owns a 2016 GMC Yukon. The contact stated that the taillights were inoperable. The vehicle was taken to the local dealer, who stated that the taillights needed to be replaced. The dealer informed the contact that the vehicle was no longer covered under Special Coverage Adjustment: N182180270 (Tail Lamps Inoperative). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 104,000.
Additional Notes:
The contact owns a 2016 GMC Yukon. The contact stated that the taillights were inoperable. The vehicle was taken to the local dealer, who stated that the taillights needed to be replaced. The dealer informed the contact that the vehicle was no longer covered under Special Coverage Adjustment: N182180270 (Tail Lamps Inoperative). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 104,000.
Mfg Campaign: 11577149
Recall Date: Mar 13, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
On [XXX], I was driving my 2016 Yukon Denali on a trip to Maryland. While in Maryland, I was driving my vehicle. As I approached a street to make a right turn, I braked to make the turn. I slowed down to make the turn. As I made the right turn, my steering wheel ability became hard. I felt a stiffness in the steering wheel as I came out of the turn. My Denali became un-maneuverable. I lost my power steering ability in the steering wheel and I observed my power steering service light indicator warning come on. I pulled my vehicle to the side of the road and turned off my vehicle. I started the engine with no change in the steering mechanism. After twenty minutes passed, I restarted the engine. I was able to drive with normal power steering conditions. On [XXX], while driving my Denali, I lost power steering maneuverability while driving. My power steering service light appeared and indicated service was needed and that the Electric Power Steering (EPS) Assist failure occurred. Based on research, It appears that the same problem has occurred in other models of GMC vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], I was driving my 2016 Yukon Denali on a trip to Maryland. While in Maryland, I was driving my vehicle. As I approached a street to make a right turn, I braked to make the turn. I slowed down to make the turn. As I made the right turn, my steering wheel ability became hard. I felt a stiffness in the steering wheel as I came out of the turn. My Denali became un-maneuverable. I lost my power steering ability in the steering wheel and I observed my power steering service light indicator warning come on. I pulled my vehicle to the side of the road and turned off my vehicle. I started the engine with no change in the steering mechanism. After twenty minutes passed, I restarted the engine. I was able to drive with normal power steering conditions. On [XXX], while driving my Denali, I lost power steering maneuverability while driving. My power steering service light appeared and indicated service was needed and that the Electric Power Steering (EPS) Assist failure occurred. Based on research, It appears that the same problem has occurred in other models of GMC vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], I was driving my 2016 Yukon Denali on a trip to Maryland. While in Maryland, I was driving my vehicle. As I approached a street to make a right turn, I braked to make the turn. I slowed down to make the turn. As I made the right turn, my steering wheel ability became hard. I felt a stiffness in the steering wheel as I came out of the turn. My Denali became un-maneuverable. I lost my power steering ability in the steering wheel and I observed my power steering service light indicator warning come on. I pulled my vehicle to the side of the road and turned off my vehicle. I started the engine with no change in the steering mechanism. After twenty minutes passed, I restarted the engine. I was able to drive with normal power steering conditions. On [XXX], while driving my Denali, I lost power steering maneuverability while driving. My power steering service light appeared and indicated service was needed and that the Electric Power Steering (EPS) Assist failure occurred. Based on research, It appears that the same problem has occurred in other models of GMC vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11575208
Recall Date: Mar 3, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I used the remote to open the rear hatch and pressed the button on the hatch to close it. While it was closing it traveled about half way back down and the rear window on the hatch exploded in my face. Glass went everywhere behind the SUV in a 5ft radius. I'm getting it repaired this upcoming Monday.
Corrective Action:
I used the remote to open the rear hatch and pressed the button on the hatch to close it. While it was closing it traveled about half way back down and the rear window on the hatch exploded in my face. Glass went everywhere behind the SUV in a 5ft radius. I'm getting it repaired this upcoming Monday.
Additional Notes:
I used the remote to open the rear hatch and pressed the button on the hatch to close it. While it was closing it traveled about half way back down and the rear window on the hatch exploded in my face. Glass went everywhere behind the SUV in a 5ft radius. I'm getting it repaired this upcoming Monday.
Mfg Campaign: 11573438
Recall Date: Feb 22, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 2016 GMC Yukon is hard to stop when pressing brake pedal. Vehicle shimmy’s when pressing the brake and it must be pressed very hard. Have read and watched many videos this is very common issue on 2014-2018 Yukons and Tahoes. This could be very dangerous and my question is, why has these vehicles not been recalled to prevent accidents when it seems to be a common issue and expensive to fix?
Corrective Action:
My 2016 GMC Yukon is hard to stop when pressing brake pedal. Vehicle shimmy’s when pressing the brake and it must be pressed very hard. Have read and watched many videos this is very common issue on 2014-2018 Yukons and Tahoes. This could be very dangerous and my question is, why has these vehicles not been recalled to prevent accidents when it seems to be a common issue and expensive to fix?
Additional Notes:
My 2016 GMC Yukon is hard to stop when pressing brake pedal. Vehicle shimmy’s when pressing the brake and it must be pressed very hard. Have read and watched many videos this is very common issue on 2014-2018 Yukons and Tahoes. This could be very dangerous and my question is, why has these vehicles not been recalled to prevent accidents when it seems to be a common issue and expensive to fix?
Mfg Campaign: 11556882
Recall Date: Nov 26, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My 2016 GMC Yukon Denali was taken in for a tune up. When I received the vehicle back, I was told that there was possibly a microscopic pin hole in my engine because fluid (engine coolant) was under one of the injectors. I was told that I may need to trade in or get another engine. I refused both. The mileage at the time was probably 120,000. I purchased this vehicle brand new and do not see how an engine is needed so quickly. I was barely finished paying for it. I was told by a co-worker that she had to trade hers in because it was doing the same thing. She had also investigated and had learned that many of these vehicles have the same issues around 114,000 miles and beyond. I think these issues need to be addressed.
Corrective Action:
My 2016 GMC Yukon Denali was taken in for a tune up. When I received the vehicle back, I was told that there was possibly a microscopic pin hole in my engine because fluid (engine coolant) was under one of the injectors. I was told that I may need to trade in or get another engine. I refused both. The mileage at the time was probably 120,000. I purchased this vehicle brand new and do not see how an engine is needed so quickly. I was barely finished paying for it. I was told by a co-worker that she had to trade hers in because it was doing the same thing. She had also investigated and had learned that many of these vehicles have the same issues around 114,000 miles and beyond. I think these issues need to be addressed.
Additional Notes:
My 2016 GMC Yukon Denali was taken in for a tune up. When I received the vehicle back, I was told that there was possibly a microscopic pin hole in my engine because fluid (engine coolant) was under one of the injectors. I was told that I may need to trade in or get another engine. I refused both. The mileage at the time was probably 120,000. I purchased this vehicle brand new and do not see how an engine is needed so quickly. I was barely finished paying for it. I was told by a co-worker that she had to trade hers in because it was doing the same thing. She had also investigated and had learned that many of these vehicles have the same issues around 114,000 miles and beyond. I think these issues need to be addressed.
Mfg Campaign: 11555219
Recall Date: Nov 15, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The rear taillights both went out due to a design issue with the LED circuit board - where the connections on the board crack and cause the lights to fail
Corrective Action:
The rear taillights both went out due to a design issue with the LED circuit board - where the connections on the board crack and cause the lights to fail
Additional Notes:
The rear taillights both went out due to a design issue with the LED circuit board - where the connections on the board crack and cause the lights to fail
Mfg Campaign: 11541832
Recall Date: Aug 31, 2023
General Motors, Llc
Defect Description:
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Potential Consequences:
the radio control panel seems to quit working every 2 years. This will be the 3rd radio control panel that I have to replace in this car since 2017. GMC says it isn't their problem since they use other products than GM. I feel that GM motors should stand behind the products that they place in their cars. The same product breaks the same way every time, This is not a me problem but a GM problem.
Corrective Action:
the radio control panel seems to quit working every 2 years. This will be the 3rd radio control panel that I have to replace in this car since 2017. GMC says it isn't their problem since they use other products than GM. I feel that GM motors should stand behind the products that they place in their cars. The same product breaks the same way every time, This is not a me problem but a GM problem.
Additional Notes:
the radio control panel seems to quit working every 2 years. This will be the 3rd radio control panel that I have to replace in this car since 2017. GMC says it isn't their problem since they use other products than GM. I feel that GM motors should stand behind the products that they place in their cars. The same product breaks the same way every time, This is not a me problem but a GM problem.
Mfg Campaign: 11540196
Recall Date: Aug 22, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
“Service Trailer brake system” warning continually going off when driving
Corrective Action:
“Service Trailer brake system” warning continually going off when driving
Additional Notes:
“Service Trailer brake system” warning continually going off when driving
Mfg Campaign: 11539639
Recall Date: Aug 20, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle consistently alerts with service trailer brake system warnings and has progressively become more of a frequent problem with the system doing it constantly even when no trailer is being towed This has been occurring since time of purchase in March 2021 when we purchased the vehicle and has become consistently more frequent over time
Corrective Action:
The vehicle consistently alerts with service trailer brake system warnings and has progressively become more of a frequent problem with the system doing it constantly even when no trailer is being towed This has been occurring since time of purchase in March 2021 when we purchased the vehicle and has become consistently more frequent over time
Additional Notes:
The vehicle consistently alerts with service trailer brake system warnings and has progressively become more of a frequent problem with the system doing it constantly even when no trailer is being towed This has been occurring since time of purchase in March 2021 when we purchased the vehicle and has become consistently more frequent over time
Mfg Campaign: 11534703
Recall Date: Jul 26, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle consistently alerts with service trailer brake system warnings and has progressively become more of a frequent problem with the system doing it constantly even when no trailer is being towed This has been occurring since time of purchase in March 2021 when we purchased the vehicle and has become consistently more frequent over time
Corrective Action:
The vehicle consistently alerts with service trailer brake system warnings and has progressively become more of a frequent problem with the system doing it constantly even when no trailer is being towed This has been occurring since time of purchase in March 2021 when we purchased the vehicle and has become consistently more frequent over time
Additional Notes:
The vehicle consistently alerts with service trailer brake system warnings and has progressively become more of a frequent problem with the system doing it constantly even when no trailer is being towed This has been occurring since time of purchase in March 2021 when we purchased the vehicle and has become consistently more frequent over time
Mfg Campaign: 11534703
Recall Date: Jul 26, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle randomly locks up and shuts off while I am taking a sharp turn or parking. A 'Service StabiliTrak' warning flahses on the dashboard. The steering wheel locks and the only way to get this warning to go away is to turn the vehicle off. This is a dangerous hazard as the vehicle can come to an abrupt stop in traffic.
Corrective Action:
My vehicle randomly locks up and shuts off while I am taking a sharp turn or parking. A 'Service StabiliTrak' warning flahses on the dashboard. The steering wheel locks and the only way to get this warning to go away is to turn the vehicle off. This is a dangerous hazard as the vehicle can come to an abrupt stop in traffic.
Additional Notes:
My vehicle randomly locks up and shuts off while I am taking a sharp turn or parking. A 'Service StabiliTrak' warning flahses on the dashboard. The steering wheel locks and the only way to get this warning to go away is to turn the vehicle off. This is a dangerous hazard as the vehicle can come to an abrupt stop in traffic.
Mfg Campaign: 11523401
Recall Date: May 23, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
My vehicle randomly locks up and shuts off while I am taking a sharp turn or parking. A 'Service StabiliTrak' warning flahses on the dashboard. The steering wheel locks and the only way to get this warning to go away is to turn the vehicle off. This is a dangerous hazard as the vehicle can come to an abrupt stop in traffic.
Corrective Action:
My vehicle randomly locks up and shuts off while I am taking a sharp turn or parking. A 'Service StabiliTrak' warning flahses on the dashboard. The steering wheel locks and the only way to get this warning to go away is to turn the vehicle off. This is a dangerous hazard as the vehicle can come to an abrupt stop in traffic.
Additional Notes:
My vehicle randomly locks up and shuts off while I am taking a sharp turn or parking. A 'Service StabiliTrak' warning flahses on the dashboard. The steering wheel locks and the only way to get this warning to go away is to turn the vehicle off. This is a dangerous hazard as the vehicle can come to an abrupt stop in traffic.
Mfg Campaign: 11523401
Recall Date: May 23, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Passenger taillight goes out. Replaced it twice now and now I have to do it again a 3rd time. They know of this issue but have done nothing to fix it or offer anything to help cover cost
Corrective Action:
Passenger taillight goes out. Replaced it twice now and now I have to do it again a 3rd time. They know of this issue but have done nothing to fix it or offer anything to help cover cost
Additional Notes:
Passenger taillight goes out. Replaced it twice now and now I have to do it again a 3rd time. They know of this issue but have done nothing to fix it or offer anything to help cover cost
Mfg Campaign: 11521929
Recall Date: May 14, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes will randomly stop working. When the brakes are pressed you have to press all the way down and then vehicle still won’t stop and the only way for the vehicle to come to a complete stop is to press the parking brake. Brakes and rotors have been replaced already and it still happens
Corrective Action:
Brakes will randomly stop working. When the brakes are pressed you have to press all the way down and then vehicle still won’t stop and the only way for the vehicle to come to a complete stop is to press the parking brake. Brakes and rotors have been replaced already and it still happens
Additional Notes:
Brakes will randomly stop working. When the brakes are pressed you have to press all the way down and then vehicle still won’t stop and the only way for the vehicle to come to a complete stop is to press the parking brake. Brakes and rotors have been replaced already and it still happens
Mfg Campaign: 11521931
Recall Date: May 14, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This is a very common problem with GM vehicles produced from 2015 to 2019 and is occurring in 5.3L and 6.2L gas engines. The engine coolant temperature sensor is failing and defaulting to a fail safe that turns the electric cooling fans on to full speed because it thinks the vehicle is overheating. When this sensor fails, the engine temperature gauge will not work. When the vehicle is turned off the fans will stay on for 15 minutes at full speed and will deplete the battery. The sensors are being replaced multiple times with different manufacturers and the problem returns in a matter of days or weeks. You can disconnect the battery negative post and reconnect and the problem corrects until it is tripped again at later date. GM has no solution for this. This issue will leave a driver stranded and will cause engine or transmission issues if driven while the vehicle is doing this. There is no check engine light or code tripped while this occurs either.
Corrective Action:
This is a very common problem with GM vehicles produced from 2015 to 2019 and is occurring in 5.3L and 6.2L gas engines. The engine coolant temperature sensor is failing and defaulting to a fail safe that turns the electric cooling fans on to full speed because it thinks the vehicle is overheating. When this sensor fails, the engine temperature gauge will not work. When the vehicle is turned off the fans will stay on for 15 minutes at full speed and will deplete the battery. The sensors are being replaced multiple times with different manufacturers and the problem returns in a matter of days or weeks. You can disconnect the battery negative post and reconnect and the problem corrects until it is tripped again at later date. GM has no solution for this. This issue will leave a driver stranded and will cause engine or transmission issues if driven while the vehicle is doing this. There is no check engine light or code tripped while this occurs either.
Additional Notes:
This is a very common problem with GM vehicles produced from 2015 to 2019 and is occurring in 5.3L and 6.2L gas engines. The engine coolant temperature sensor is failing and defaulting to a fail safe that turns the electric cooling fans on to full speed because it thinks the vehicle is overheating. When this sensor fails, the engine temperature gauge will not work. When the vehicle is turned off the fans will stay on for 15 minutes at full speed and will deplete the battery. The sensors are being replaced multiple times with different manufacturers and the problem returns in a matter of days or weeks. You can disconnect the battery negative post and reconnect and the problem corrects until it is tripped again at later date. GM has no solution for this. This issue will leave a driver stranded and will cause engine or transmission issues if driven while the vehicle is doing this. There is no check engine light or code tripped while this occurs either.
Mfg Campaign: 11518685
Recall Date: Apr 24, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Both rail lights went out at the same time. No reason whatsoever
Corrective Action:
Both rail lights went out at the same time. No reason whatsoever
Additional Notes:
Both rail lights went out at the same time. No reason whatsoever
Mfg Campaign: 11504571
Recall Date: Jan 30, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On December 6, 2022, while I was driving on a busy highway, my 2016 GMC Yukon jumped out of gear and slowed down until it was at a dead stop. I managed to pull over on the shoulder, but not before I came extremely close to another car running to the side of the vehicle at an intersection. Luckily the other driver had good breaks! Once I passed this busy intersection, I inched it very slowly to the shoulder. Luckly the road was on a decline and not an incline. I called a tow truck to tow the vehicle to a certified GM mechanic. The shop verified that the transmission went out. The mechanic stated that there was really nothing I could have done to prevent it without some type of warning. The vehicle only had 81,000 miles at the time and there were no warning lights blinking or signs that it was about to go out. Only sign was that morning while driving to work there was a hard shift between 2nd and 3rd gear but it wasn’t long after that the transmission went out. I had a new transmission installed on 12/09/2022.
Corrective Action:
On December 6, 2022, while I was driving on a busy highway, my 2016 GMC Yukon jumped out of gear and slowed down until it was at a dead stop. I managed to pull over on the shoulder, but not before I came extremely close to another car running to the side of the vehicle at an intersection. Luckily the other driver had good breaks! Once I passed this busy intersection, I inched it very slowly to the shoulder. Luckly the road was on a decline and not an incline. I called a tow truck to tow the vehicle to a certified GM mechanic. The shop verified that the transmission went out. The mechanic stated that there was really nothing I could have done to prevent it without some type of warning. The vehicle only had 81,000 miles at the time and there were no warning lights blinking or signs that it was about to go out. Only sign was that morning while driving to work there was a hard shift between 2nd and 3rd gear but it wasn’t long after that the transmission went out. I had a new transmission installed on 12/09/2022.
Additional Notes:
On December 6, 2022, while I was driving on a busy highway, my 2016 GMC Yukon jumped out of gear and slowed down until it was at a dead stop. I managed to pull over on the shoulder, but not before I came extremely close to another car running to the side of the vehicle at an intersection. Luckily the other driver had good breaks! Once I passed this busy intersection, I inched it very slowly to the shoulder. Luckly the road was on a decline and not an incline. I called a tow truck to tow the vehicle to a certified GM mechanic. The shop verified that the transmission went out. The mechanic stated that there was really nothing I could have done to prevent it without some type of warning. The vehicle only had 81,000 miles at the time and there were no warning lights blinking or signs that it was about to go out. Only sign was that morning while driving to work there was a hard shift between 2nd and 3rd gear but it wasn’t long after that the transmission went out. I had a new transmission installed on 12/09/2022.
Mfg Campaign: 11501092
Recall Date: Jan 10, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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