Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447990
Recall Date: Sep 12, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232415910
Recall Date: Sep 20, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
Consumer Complaints
164 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Engine had to be replaced at 25000 miles.
Corrective Action:
Engine had to be replaced at 25000 miles.
Additional Notes:
Engine had to be replaced at 25000 miles.
Mfg Campaign: 11637903
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My vehicle stopped on the middle of highway when the engine seized. I had to call tow truck and tow it to a dealer. It’s been 2 months without my vehicle, the dealer has engine on a back order and offer no remedy
Corrective Action:
My vehicle stopped on the middle of highway when the engine seized. I had to call tow truck and tow it to a dealer. It’s been 2 months without my vehicle, the dealer has engine on a back order and offer no remedy
Additional Notes:
My vehicle stopped on the middle of highway when the engine seized. I had to call tow truck and tow it to a dealer. It’s been 2 months without my vehicle, the dealer has engine on a back order and offer no remedy
Mfg Campaign: 11637977
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On [XXX] while on vacation out of state with my family our 2023 GMC Yukon XL Denali stalled out on [XXX]. After safely navigating through 5 o'clock traffic just outside of Atlanta, the vehicle would not turn over or even attempt to start back up. We contacted onstar for assistance and was advised to stay with the vehicle while they dispatched a tow truck. After approximately 2 hours we contacted onstar again and was advised a tow truck wouldn't be available until morning. We then were able to obtain a ride with Lyft that totaled over $100 with 5 people and was given a $50 credit. I was forced to use Hilton Honors points to book a hotel. Then after the next morning around 10am I was advised the tow truck was enroute to the car. I then took an Uber to Enterprise where I was able to get a rental vehicle. And made my way to the dealership that our Yukon was towed to. After speaking with the service advisor I was told they wouldn't even have a diagnosis for a couple weeks. So we proceeded to head home (with the rental breaking down and several other issues we had to overcome). After we were able to get another rental vehicle, we made it home around 2am. We returned this rental vehicle as it was not suitable for our family, and contacted GM in hopes to get a rental vehicle while our $120k vehicle is sitting in the parking lot of a dealership 8 hours from our home. Only to be told they'd allow $44/day for a rental and we would need to rent it initially and they would reimburse us after we submitted our receipts. Unfortunately $44/day does not get us anything that can accommodate our family and finances are not allowing for this at this time. So we are managing with 1 car. On 1/9, we received a call from the dealership stating our engine was locked up, non repairable and they were waiting for guidance from GM. Then on 1/23 I was then advised by my GM rep that she was transferring the case to someone else and they would advise when the new engine has shipped. Unacceptable INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I
Corrective Action:
On [XXX] while on vacation out of state with my family our 2023 GMC Yukon XL Denali stalled out on [XXX]. After safely navigating through 5 o'clock traffic just outside of Atlanta, the vehicle would not turn over or even attempt to start back up. We contacted onstar for assistance and was advised to stay with the vehicle while they dispatched a tow truck. After approximately 2 hours we contacted onstar again and was advised a tow truck wouldn't be available until morning. We then were able to obtain a ride with Lyft that totaled over $100 with 5 people and was given a $50 credit. I was forced to use Hilton Honors points to book a hotel. Then after the next morning around 10am I was advised the tow truck was enroute to the car. I then took an Uber to Enterprise where I was able to get a rental vehicle. And made my way to the dealership that our Yukon was towed to. After speaking with the service advisor I was told they wouldn't even have a diagnosis for a couple weeks. So we proceeded to head home (with the rental breaking down and several other issues we had to overcome). After we were able to get another rental vehicle, we made it home around 2am. We returned this rental vehicle as it was not suitable for our family, and contacted GM in hopes to get a rental vehicle while our $120k vehicle is sitting in the parking lot of a dealership 8 hours from our home. Only to be told they'd allow $44/day for a rental and we would need to rent it initially and they would reimburse us after we submitted our receipts. Unfortunately $44/day does not get us anything that can accommodate our family and finances are not allowing for this at this time. So we are managing with 1 car. On 1/9, we received a call from the dealership stating our engine was locked up, non repairable and they were waiting for guidance from GM. Then on 1/23 I was then advised by my GM rep that she was transferring the case to someone else and they would advise when the new engine has shipped. Unacceptable INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I
Additional Notes:
On [XXX] while on vacation out of state with my family our 2023 GMC Yukon XL Denali stalled out on [XXX]. After safely navigating through 5 o'clock traffic just outside of Atlanta, the vehicle would not turn over or even attempt to start back up. We contacted onstar for assistance and was advised to stay with the vehicle while they dispatched a tow truck. After approximately 2 hours we contacted onstar again and was advised a tow truck wouldn't be available until morning. We then were able to obtain a ride with Lyft that totaled over $100 with 5 people and was given a $50 credit. I was forced to use Hilton Honors points to book a hotel. Then after the next morning around 10am I was advised the tow truck was enroute to the car. I then took an Uber to Enterprise where I was able to get a rental vehicle. And made my way to the dealership that our Yukon was towed to. After speaking with the service advisor I was told they wouldn't even have a diagnosis for a couple weeks. So we proceeded to head home (with the rental breaking down and several other issues we had to overcome). After we were able to get another rental vehicle, we made it home around 2am. We returned this rental vehicle as it was not suitable for our family, and contacted GM in hopes to get a rental vehicle while our $120k vehicle is sitting in the parking lot of a dealership 8 hours from our home. Only to be told they'd allow $44/day for a rental and we would need to rent it initially and they would reimburse us after we submitted our receipts. Unfortunately $44/day does not get us anything that can accommodate our family and finances are not allowing for this at this time. So we are managing with 1 car. On 1/9, we received a call from the dealership stating our engine was locked up, non repairable and they were waiting for guidance from GM. Then on 1/23 I was then advised by my GM rep that she was transferring the case to someone else and they would advise when the new engine has shipped. Unacceptable INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I
Mfg Campaign: 11638136
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My engine stopped while I was driving. Unable to accelerate and the car will not start and is dead. Transmission light and DEF service lights came on. Luckily I was able to pull over to safety, barely. It was towed to the GMC dealership and waiting for it to be looked at. There were NO warning lights that came on previous to when this happened. This is a HUGE SAFETY concern for GM and it needs to be a recall because many, many others have reported the same complaints.
Corrective Action:
My engine stopped while I was driving. Unable to accelerate and the car will not start and is dead. Transmission light and DEF service lights came on. Luckily I was able to pull over to safety, barely. It was towed to the GMC dealership and waiting for it to be looked at. There were NO warning lights that came on previous to when this happened. This is a HUGE SAFETY concern for GM and it needs to be a recall because many, many others have reported the same complaints.
Additional Notes:
My engine stopped while I was driving. Unable to accelerate and the car will not start and is dead. Transmission light and DEF service lights came on. Luckily I was able to pull over to safety, barely. It was towed to the GMC dealership and waiting for it to be looked at. There were NO warning lights that came on previous to when this happened. This is a HUGE SAFETY concern for GM and it needs to be a recall because many, many others have reported the same complaints.
Mfg Campaign: 11637627
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My engine stopped while I was driving. Unable to accelerate and the car will not start and is dead. Transmission light and DEF service lights came on. Luckily I was able to pull over to safety, barely. It was towed to the GMC dealership and waiting for it to be looked at. There were NO warning lights that came on previous to when this happened. This is a HUGE SAFETY concern for GM and it needs to be a recall because many, many others have reported the same complaints.
Corrective Action:
My engine stopped while I was driving. Unable to accelerate and the car will not start and is dead. Transmission light and DEF service lights came on. Luckily I was able to pull over to safety, barely. It was towed to the GMC dealership and waiting for it to be looked at. There were NO warning lights that came on previous to when this happened. This is a HUGE SAFETY concern for GM and it needs to be a recall because many, many others have reported the same complaints.
Additional Notes:
My engine stopped while I was driving. Unable to accelerate and the car will not start and is dead. Transmission light and DEF service lights came on. Luckily I was able to pull over to safety, barely. It was towed to the GMC dealership and waiting for it to be looked at. There were NO warning lights that came on previous to when this happened. This is a HUGE SAFETY concern for GM and it needs to be a recall because many, many others have reported the same complaints.
Mfg Campaign: 11637627
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On [XXX] I was driving about 75mph on the freeway and suddenly the vehicle gear switched from drive to neutral. The vehicle dashboard read "vehicle condition not safe for shift" I tried to put the car back in drive by pushing the drive button but the vehicle was stuck in neutral. I pressed on the gas but it was not working since the car was in neutral. Since I could not use the gas to move forward, I could not go up on the ramp and was stuck on the busy freeway between the off ramp and the busy lanes of cars going 70+. The right rear end of my vehicle was in the offramp lane. I started to panic because I had my [XXX] daughter in the car. The steering wheel was completely locked and the rear axel was locked as well. There was no warning before the engine cut off. The electrical was all still working. I called AAA for a tow and 911 for CHP assistance since I was in dangerous spot. Took it to GMC Carlsbad Service, advisor Jason just called me and told me the engine had seized up and will most likely need the engine replaced. On 1/9/25 I had the car oil changed at the GMC service department in Escondido where I purchased the car. The vehicle has an open ticket and GMC is conducting a full investigation. I am told the whole engine will need to be replaced and will take 4 weeks from 1/22/25 to fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] I was driving about 75mph on the freeway and suddenly the vehicle gear switched from drive to neutral. The vehicle dashboard read "vehicle condition not safe for shift" I tried to put the car back in drive by pushing the drive button but the vehicle was stuck in neutral. I pressed on the gas but it was not working since the car was in neutral. Since I could not use the gas to move forward, I could not go up on the ramp and was stuck on the busy freeway between the off ramp and the busy lanes of cars going 70+. The right rear end of my vehicle was in the offramp lane. I started to panic because I had my [XXX] daughter in the car. The steering wheel was completely locked and the rear axel was locked as well. There was no warning before the engine cut off. The electrical was all still working. I called AAA for a tow and 911 for CHP assistance since I was in dangerous spot. Took it to GMC Carlsbad Service, advisor Jason just called me and told me the engine had seized up and will most likely need the engine replaced. On 1/9/25 I had the car oil changed at the GMC service department in Escondido where I purchased the car. The vehicle has an open ticket and GMC is conducting a full investigation. I am told the whole engine will need to be replaced and will take 4 weeks from 1/22/25 to fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] I was driving about 75mph on the freeway and suddenly the vehicle gear switched from drive to neutral. The vehicle dashboard read "vehicle condition not safe for shift" I tried to put the car back in drive by pushing the drive button but the vehicle was stuck in neutral. I pressed on the gas but it was not working since the car was in neutral. Since I could not use the gas to move forward, I could not go up on the ramp and was stuck on the busy freeway between the off ramp and the busy lanes of cars going 70+. The right rear end of my vehicle was in the offramp lane. I started to panic because I had my [XXX] daughter in the car. The steering wheel was completely locked and the rear axel was locked as well. There was no warning before the engine cut off. The electrical was all still working. I called AAA for a tow and 911 for CHP assistance since I was in dangerous spot. Took it to GMC Carlsbad Service, advisor Jason just called me and told me the engine had seized up and will most likely need the engine replaced. On 1/9/25 I had the car oil changed at the GMC service department in Escondido where I purchased the car. The vehicle has an open ticket and GMC is conducting a full investigation. I am told the whole engine will need to be replaced and will take 4 weeks from 1/22/25 to fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11637717
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The contact owns a 2023 GMC Yukon. The contact stated while the vehicle was parked, the vehicle shuddered. The "Service Traction Control" and the "Forward Collision System Unavailable" message was displayed on the instrument panel. The check engine warning light was illuminated. The failure occurred on several different occasions. The vehicle was taken to a dealer where it was diagnosed that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The vehicle was taken back to the dealer where it was diagnosed once again that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The vehicle was taken back to the dealer for the last time where it was diagnosed once again that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The manufacturer was notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2023 GMC Yukon. The contact stated while the vehicle was parked, the vehicle shuddered. The "Service Traction Control" and the "Forward Collision System Unavailable" message was displayed on the instrument panel. The check engine warning light was illuminated. The failure occurred on several different occasions. The vehicle was taken to a dealer where it was diagnosed that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The vehicle was taken back to the dealer where it was diagnosed once again that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The vehicle was taken back to the dealer for the last time where it was diagnosed once again that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The manufacturer was notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2023 GMC Yukon. The contact stated while the vehicle was parked, the vehicle shuddered. The "Service Traction Control" and the "Forward Collision System Unavailable" message was displayed on the instrument panel. The check engine warning light was illuminated. The failure occurred on several different occasions. The vehicle was taken to a dealer where it was diagnosed that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The vehicle was taken back to the dealer where it was diagnosed once again that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The vehicle was taken back to the dealer for the last time where it was diagnosed once again that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The manufacturer was notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11637294
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The contact owns a 2023 GMC Yukon. The contact stated while the vehicle was parked, the vehicle shuddered. The "Service Traction Control" and the "Forward Collision System Unavailable" message was displayed on the instrument panel. The check engine warning light was illuminated. The failure occurred on several different occasions. The vehicle was taken to a dealer where it was diagnosed that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The vehicle was taken back to the dealer where it was diagnosed once again that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The vehicle was taken back to the dealer for the last time where it was diagnosed once again that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The manufacturer was notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2023 GMC Yukon. The contact stated while the vehicle was parked, the vehicle shuddered. The "Service Traction Control" and the "Forward Collision System Unavailable" message was displayed on the instrument panel. The check engine warning light was illuminated. The failure occurred on several different occasions. The vehicle was taken to a dealer where it was diagnosed that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The vehicle was taken back to the dealer where it was diagnosed once again that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The vehicle was taken back to the dealer for the last time where it was diagnosed once again that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The manufacturer was notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2023 GMC Yukon. The contact stated while the vehicle was parked, the vehicle shuddered. The "Service Traction Control" and the "Forward Collision System Unavailable" message was displayed on the instrument panel. The check engine warning light was illuminated. The failure occurred on several different occasions. The vehicle was taken to a dealer where it was diagnosed that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The vehicle was taken back to the dealer where it was diagnosed once again that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The vehicle was taken back to the dealer for the last time where it was diagnosed once again that the fuel injector needed to be replaced. The vehicle was repaired however, over time the failure still persisted. The manufacturer was notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11637294
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The vehicle stopped, and I was unable to manually put it in Neutral. I had it towed to the dealership and was told that my engine was froze up. I have 25,000 miles on my Denali. This is not normal. My truck just "stopped" and would not move on a busy traffic road- why are the vehicles failing at less than 30,000 miles? I still owe quite a bit and now wondering what is going on with GM? I saw the video on Tik Tok about engine failures and this is my truck.
Corrective Action:
The vehicle stopped, and I was unable to manually put it in Neutral. I had it towed to the dealership and was told that my engine was froze up. I have 25,000 miles on my Denali. This is not normal. My truck just "stopped" and would not move on a busy traffic road- why are the vehicles failing at less than 30,000 miles? I still owe quite a bit and now wondering what is going on with GM? I saw the video on Tik Tok about engine failures and this is my truck.
Additional Notes:
The vehicle stopped, and I was unable to manually put it in Neutral. I had it towed to the dealership and was told that my engine was froze up. I have 25,000 miles on my Denali. This is not normal. My truck just "stopped" and would not move on a busy traffic road- why are the vehicles failing at less than 30,000 miles? I still owe quite a bit and now wondering what is going on with GM? I saw the video on Tik Tok about engine failures and this is my truck.
Mfg Campaign: 11637530
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I purchased a 2023 Yukon Denali Ultimate new in December 2023. It has 25,000 miles on it. Last week my wife was driving on the interstate and the vehicle abruptly shut down leaving her stranded on a narrow shoulder on a bridge. After it was towed to the dealer, the diagnosis was a connecting rod failure requiring an engine replacement. It was in the shop 2 weeks prior because the vehicle shifted into neutral on its own while driving at 60 mph on the highway, but the dealer found nothing wrong
Corrective Action:
I purchased a 2023 Yukon Denali Ultimate new in December 2023. It has 25,000 miles on it. Last week my wife was driving on the interstate and the vehicle abruptly shut down leaving her stranded on a narrow shoulder on a bridge. After it was towed to the dealer, the diagnosis was a connecting rod failure requiring an engine replacement. It was in the shop 2 weeks prior because the vehicle shifted into neutral on its own while driving at 60 mph on the highway, but the dealer found nothing wrong
Additional Notes:
I purchased a 2023 Yukon Denali Ultimate new in December 2023. It has 25,000 miles on it. Last week my wife was driving on the interstate and the vehicle abruptly shut down leaving her stranded on a narrow shoulder on a bridge. After it was towed to the dealer, the diagnosis was a connecting rod failure requiring an engine replacement. It was in the shop 2 weeks prior because the vehicle shifted into neutral on its own while driving at 60 mph on the highway, but the dealer found nothing wrong
Mfg Campaign: 11636995
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The 2023 Yukon XL shut down while traveling at a speed of 70+ MPH.
Corrective Action:
The 2023 Yukon XL shut down while traveling at a speed of 70+ MPH.
Additional Notes:
The 2023 Yukon XL shut down while traveling at a speed of 70+ MPH.
Mfg Campaign: 11637050
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Hi my 2023 GMC Yukon Denali Ultimate died in the middle of the road due to a catastrophic engine failure. That put my family and I in danger on the highway.
Corrective Action:
Hi my 2023 GMC Yukon Denali Ultimate died in the middle of the road due to a catastrophic engine failure. That put my family and I in danger on the highway.
Additional Notes:
Hi my 2023 GMC Yukon Denali Ultimate died in the middle of the road due to a catastrophic engine failure. That put my family and I in danger on the highway.
Mfg Campaign: 11636880
Recall Date: Jan 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
ENGINE REPLACED
Corrective Action:
ENGINE REPLACED
Additional Notes:
ENGINE REPLACED
Mfg Campaign: 11636721
Recall Date: Jan 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
As we were driving down a main road and taking off from a stop light on NW Expressway we had no warning before the car seemed to die and shift itself to N. It said to press the start button, that did nothing and the car would not power back up besides the lights and dash that were still working. We coasted to a stop in a neighborhood entrance. I'm so thankful I was not on the highway during rush hour traffic. Once stopped, we put it in park and tried to start it. A friend came and tried to jump it and still nothing. The dealership has confirmed it needs a full engine replacement. GM has agreed to help with cost but my car has sat inoperable for over 30 days as the engine is on back order with no ETA. It has a 6.2L engine and I had taken it in for pull consumption tests over the past 2 years. The dealerships were unable to duplicate the problem. Two days prior to the failure I had told my husband it was slow to crank and we needed to have the battery checked. I now believe it was the engine, not the battery. There were no warning lights on and my battery indicter showed to be in the middle (not lacking charge). I am aware of a voluntary customer satisfaction program that GM has issued but they have told me my VIN isn't one of the 5000 affected by this. In visiting with the dealership it appears they will not fully break down my engine until the new one has arrived but they are 90% sure of the cause as they've "seen several of these". This could have been catastrophic to have a car die with warning in traffic.
Corrective Action:
As we were driving down a main road and taking off from a stop light on NW Expressway we had no warning before the car seemed to die and shift itself to N. It said to press the start button, that did nothing and the car would not power back up besides the lights and dash that were still working. We coasted to a stop in a neighborhood entrance. I'm so thankful I was not on the highway during rush hour traffic. Once stopped, we put it in park and tried to start it. A friend came and tried to jump it and still nothing. The dealership has confirmed it needs a full engine replacement. GM has agreed to help with cost but my car has sat inoperable for over 30 days as the engine is on back order with no ETA. It has a 6.2L engine and I had taken it in for pull consumption tests over the past 2 years. The dealerships were unable to duplicate the problem. Two days prior to the failure I had told my husband it was slow to crank and we needed to have the battery checked. I now believe it was the engine, not the battery. There were no warning lights on and my battery indicter showed to be in the middle (not lacking charge). I am aware of a voluntary customer satisfaction program that GM has issued but they have told me my VIN isn't one of the 5000 affected by this. In visiting with the dealership it appears they will not fully break down my engine until the new one has arrived but they are 90% sure of the cause as they've "seen several of these". This could have been catastrophic to have a car die with warning in traffic.
Additional Notes:
As we were driving down a main road and taking off from a stop light on NW Expressway we had no warning before the car seemed to die and shift itself to N. It said to press the start button, that did nothing and the car would not power back up besides the lights and dash that were still working. We coasted to a stop in a neighborhood entrance. I'm so thankful I was not on the highway during rush hour traffic. Once stopped, we put it in park and tried to start it. A friend came and tried to jump it and still nothing. The dealership has confirmed it needs a full engine replacement. GM has agreed to help with cost but my car has sat inoperable for over 30 days as the engine is on back order with no ETA. It has a 6.2L engine and I had taken it in for pull consumption tests over the past 2 years. The dealerships were unable to duplicate the problem. Two days prior to the failure I had told my husband it was slow to crank and we needed to have the battery checked. I now believe it was the engine, not the battery. There were no warning lights on and my battery indicter showed to be in the middle (not lacking charge). I am aware of a voluntary customer satisfaction program that GM has issued but they have told me my VIN isn't one of the 5000 affected by this. In visiting with the dealership it appears they will not fully break down my engine until the new one has arrived but they are 90% sure of the cause as they've "seen several of these". This could have been catastrophic to have a car die with warning in traffic.
Mfg Campaign: 11636156
Recall Date: Jan 15, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
During the operation of my 2023 GMC Yukon XL AT4 on [XXX], carbon monoxide (CO) entered the cabin, exposing my children and me to dangerously high levels of CO and causing confirmed carbon monoxide poisoning. We were driving with the engine running and the heater on for approximately 21 minutes when the exposure occurred. Symptoms began to escalate that day and into the proceeding days, including severe headache, stomachache, pallor, chest pressure, shortness of breath, fatigue, and neurological issues. My children, particularly my [XXX] and [XXX] , experienced the most severe effects— both were very ill especially my [XXX] . Unfortunately, we initially did not believe it was possible for CO to enter the vehicle cabin, which delayed early intervention and appropriate medical care. Blood testing 4 days later confirmed elevated carboxyhemoglobin levels in my [XXX] , the only one tested. During the incident, the battery warning light was the first indication of trouble, but soon after, many additional error messages began flashing on the dashboard. The vehicle then overheated, decelerated, and eventually shut down while driving. We were in the vehicle under 21 minutes. Upon inspection after the incident, my husband noted a severed belt and potential pulley issues. The exact cause of the CO intrusion has not yet been identified. The vehicle is available for inspection and unaltered to preserve evidence. I am writing GMC and requesting further investigation by GMC. This incident reflects a severe safety issue with potentially life-threatening implications for GMC owners. CO exposure can cause significant harm, and delayed identification in this case placed my family at substantial risk. Immediate investigation and corrective action are essential to prevent similar incidents from occurring in the future. Time is critical, as this defect could have catastrophic consequences for other unsuspecting drivers and their families. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
During the operation of my 2023 GMC Yukon XL AT4 on [XXX], carbon monoxide (CO) entered the cabin, exposing my children and me to dangerously high levels of CO and causing confirmed carbon monoxide poisoning. We were driving with the engine running and the heater on for approximately 21 minutes when the exposure occurred. Symptoms began to escalate that day and into the proceeding days, including severe headache, stomachache, pallor, chest pressure, shortness of breath, fatigue, and neurological issues. My children, particularly my [XXX] and [XXX] , experienced the most severe effects— both were very ill especially my [XXX] . Unfortunately, we initially did not believe it was possible for CO to enter the vehicle cabin, which delayed early intervention and appropriate medical care. Blood testing 4 days later confirmed elevated carboxyhemoglobin levels in my [XXX] , the only one tested. During the incident, the battery warning light was the first indication of trouble, but soon after, many additional error messages began flashing on the dashboard. The vehicle then overheated, decelerated, and eventually shut down while driving. We were in the vehicle under 21 minutes. Upon inspection after the incident, my husband noted a severed belt and potential pulley issues. The exact cause of the CO intrusion has not yet been identified. The vehicle is available for inspection and unaltered to preserve evidence. I am writing GMC and requesting further investigation by GMC. This incident reflects a severe safety issue with potentially life-threatening implications for GMC owners. CO exposure can cause significant harm, and delayed identification in this case placed my family at substantial risk. Immediate investigation and corrective action are essential to prevent similar incidents from occurring in the future. Time is critical, as this defect could have catastrophic consequences for other unsuspecting drivers and their families. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
During the operation of my 2023 GMC Yukon XL AT4 on [XXX], carbon monoxide (CO) entered the cabin, exposing my children and me to dangerously high levels of CO and causing confirmed carbon monoxide poisoning. We were driving with the engine running and the heater on for approximately 21 minutes when the exposure occurred. Symptoms began to escalate that day and into the proceeding days, including severe headache, stomachache, pallor, chest pressure, shortness of breath, fatigue, and neurological issues. My children, particularly my [XXX] and [XXX] , experienced the most severe effects— both were very ill especially my [XXX] . Unfortunately, we initially did not believe it was possible for CO to enter the vehicle cabin, which delayed early intervention and appropriate medical care. Blood testing 4 days later confirmed elevated carboxyhemoglobin levels in my [XXX] , the only one tested. During the incident, the battery warning light was the first indication of trouble, but soon after, many additional error messages began flashing on the dashboard. The vehicle then overheated, decelerated, and eventually shut down while driving. We were in the vehicle under 21 minutes. Upon inspection after the incident, my husband noted a severed belt and potential pulley issues. The exact cause of the CO intrusion has not yet been identified. The vehicle is available for inspection and unaltered to preserve evidence. I am writing GMC and requesting further investigation by GMC. This incident reflects a severe safety issue with potentially life-threatening implications for GMC owners. CO exposure can cause significant harm, and delayed identification in this case placed my family at substantial risk. Immediate investigation and corrective action are essential to prevent similar incidents from occurring in the future. Time is critical, as this defect could have catastrophic consequences for other unsuspecting drivers and their families. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11635465
Recall Date: Jan 11, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2023 GMC Yukon XL. The contact stated that while driving 75 MPH coming to an intersection and attempting to apply the brakes, the vehicle failed to stop as needed. The message brake system failure and speed limited to 62 MPH were displayed on the instrument panel. The vehicle continued and drove through the intersection. The parking brake failed to stop the vehicle. The vehicle ended up stopping in a ditch and was towed to the dealer to be diagnosed. The contact was informed that the battery terminal had detached, causing 20 different modules to fail. The battery cable was tightened. The manufacturer was made aware of the failure and opened a case for a possible buyback. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 25,100.
Corrective Action:
The contact owns a 2023 GMC Yukon XL. The contact stated that while driving 75 MPH coming to an intersection and attempting to apply the brakes, the vehicle failed to stop as needed. The message brake system failure and speed limited to 62 MPH were displayed on the instrument panel. The vehicle continued and drove through the intersection. The parking brake failed to stop the vehicle. The vehicle ended up stopping in a ditch and was towed to the dealer to be diagnosed. The contact was informed that the battery terminal had detached, causing 20 different modules to fail. The battery cable was tightened. The manufacturer was made aware of the failure and opened a case for a possible buyback. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 25,100.
Additional Notes:
The contact owns a 2023 GMC Yukon XL. The contact stated that while driving 75 MPH coming to an intersection and attempting to apply the brakes, the vehicle failed to stop as needed. The message brake system failure and speed limited to 62 MPH were displayed on the instrument panel. The vehicle continued and drove through the intersection. The parking brake failed to stop the vehicle. The vehicle ended up stopping in a ditch and was towed to the dealer to be diagnosed. The contact was informed that the battery terminal had detached, causing 20 different modules to fail. The battery cable was tightened. The manufacturer was made aware of the failure and opened a case for a possible buyback. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 25,100.
Mfg Campaign: 11633323
Recall Date: Dec 31, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Complete engine failure while operating the vehicle with our children riding along as passengers. The engine failure nearly caused us to wreck. 2023 GMC Yukon XL Denali with only 15,000 miles. And now, I am being told that I need a complete engine replacement and that GMC is well aware of these engine failures and the product defects, yet GMC has refused to issue a recall. To add insult to injury, I’m being told by dealership that it may take several months to get a new engine! We will be pursuing legal action.
Corrective Action:
Complete engine failure while operating the vehicle with our children riding along as passengers. The engine failure nearly caused us to wreck. 2023 GMC Yukon XL Denali with only 15,000 miles. And now, I am being told that I need a complete engine replacement and that GMC is well aware of these engine failures and the product defects, yet GMC has refused to issue a recall. To add insult to injury, I’m being told by dealership that it may take several months to get a new engine! We will be pursuing legal action.
Additional Notes:
Complete engine failure while operating the vehicle with our children riding along as passengers. The engine failure nearly caused us to wreck. 2023 GMC Yukon XL Denali with only 15,000 miles. And now, I am being told that I need a complete engine replacement and that GMC is well aware of these engine failures and the product defects, yet GMC has refused to issue a recall. To add insult to injury, I’m being told by dealership that it may take several months to get a new engine! We will be pursuing legal action.
Mfg Campaign: 11620507
Recall Date: Oct 18, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Complete engine failure while operating the vehicle with our children riding along as passengers. The engine failure nearly caused us to wreck. 2023 GMC Yukon XL Denali with only 15,000 miles. And now, I am being told that I need a complete engine replacement and that GMC is well aware of these engine failures and the product defects, yet GMC has refused to issue a recall. To add insult to injury, I’m being told by dealership that it may take several months to get a new engine! We will be pursuing legal action.
Corrective Action:
Complete engine failure while operating the vehicle with our children riding along as passengers. The engine failure nearly caused us to wreck. 2023 GMC Yukon XL Denali with only 15,000 miles. And now, I am being told that I need a complete engine replacement and that GMC is well aware of these engine failures and the product defects, yet GMC has refused to issue a recall. To add insult to injury, I’m being told by dealership that it may take several months to get a new engine! We will be pursuing legal action.
Additional Notes:
Complete engine failure while operating the vehicle with our children riding along as passengers. The engine failure nearly caused us to wreck. 2023 GMC Yukon XL Denali with only 15,000 miles. And now, I am being told that I need a complete engine replacement and that GMC is well aware of these engine failures and the product defects, yet GMC has refused to issue a recall. To add insult to injury, I’m being told by dealership that it may take several months to get a new engine! We will be pursuing legal action.
Mfg Campaign: 11620507
Recall Date: Oct 18, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving in my newer GM Yukon Ultimate at 13k miles on the freeway. Vehicle with no warning shuts down while going 60mph in the middle lane. Was able to safely steer the car to the side of the road to avoid a collision. Vehicle lost all electrical contact. could not shift into neutral to tow. Turns out vehicle engine had to be replaced. GM approved a new engine replacement and are planning to return the vehicle back to put on the road. The vehicle is unsafe, at 5k miles, 6 months prior, the vehicle had to have the steering system replaced due to failure as well. Online research shows that others are having the same issue with failed engines on these GM vehicles and models.
Corrective Action:
Driving in my newer GM Yukon Ultimate at 13k miles on the freeway. Vehicle with no warning shuts down while going 60mph in the middle lane. Was able to safely steer the car to the side of the road to avoid a collision. Vehicle lost all electrical contact. could not shift into neutral to tow. Turns out vehicle engine had to be replaced. GM approved a new engine replacement and are planning to return the vehicle back to put on the road. The vehicle is unsafe, at 5k miles, 6 months prior, the vehicle had to have the steering system replaced due to failure as well. Online research shows that others are having the same issue with failed engines on these GM vehicles and models.
Additional Notes:
Driving in my newer GM Yukon Ultimate at 13k miles on the freeway. Vehicle with no warning shuts down while going 60mph in the middle lane. Was able to safely steer the car to the side of the road to avoid a collision. Vehicle lost all electrical contact. could not shift into neutral to tow. Turns out vehicle engine had to be replaced. GM approved a new engine replacement and are planning to return the vehicle back to put on the road. The vehicle is unsafe, at 5k miles, 6 months prior, the vehicle had to have the steering system replaced due to failure as well. Online research shows that others are having the same issue with failed engines on these GM vehicles and models.
Mfg Campaign: 11614159
Recall Date: Sep 12, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Driving in my newer GM Yukon Ultimate at 13k miles on the freeway. Vehicle with no warning shuts down while going 60mph in the middle lane. Was able to safely steer the car to the side of the road to avoid a collision. Vehicle lost all electrical contact. could not shift into neutral to tow. Turns out vehicle engine had to be replaced. GM approved a new engine replacement and are planning to return the vehicle back to put on the road. The vehicle is unsafe, at 5k miles, 6 months prior, the vehicle had to have the steering system replaced due to failure as well. Online research shows that others are having the same issue with failed engines on these GM vehicles and models.
Corrective Action:
Driving in my newer GM Yukon Ultimate at 13k miles on the freeway. Vehicle with no warning shuts down while going 60mph in the middle lane. Was able to safely steer the car to the side of the road to avoid a collision. Vehicle lost all electrical contact. could not shift into neutral to tow. Turns out vehicle engine had to be replaced. GM approved a new engine replacement and are planning to return the vehicle back to put on the road. The vehicle is unsafe, at 5k miles, 6 months prior, the vehicle had to have the steering system replaced due to failure as well. Online research shows that others are having the same issue with failed engines on these GM vehicles and models.
Additional Notes:
Driving in my newer GM Yukon Ultimate at 13k miles on the freeway. Vehicle with no warning shuts down while going 60mph in the middle lane. Was able to safely steer the car to the side of the road to avoid a collision. Vehicle lost all electrical contact. could not shift into neutral to tow. Turns out vehicle engine had to be replaced. GM approved a new engine replacement and are planning to return the vehicle back to put on the road. The vehicle is unsafe, at 5k miles, 6 months prior, the vehicle had to have the steering system replaced due to failure as well. Online research shows that others are having the same issue with failed engines on these GM vehicles and models.
Mfg Campaign: 11614159
Recall Date: Sep 12, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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