Complaints & Recalls
Official Safety Recalls - Important!
19 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222382220
Recall Date: Nov 3, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372380
Recall Date: Aug 11, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212351030
Recall Date: Jan 27, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212332040
Recall Date: Sep 23, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333900
Recall Date: Jun 17, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212338110
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313000
Recall Date: Mar 18, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202312720
Recall Date: Nov 25, 2020
Consumer Complaints
164 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Potential Consequences:
The contact owns a 2021 GMC Yukon XL. The contact stated while stopped in traffic, the contact felt the vehicle shaking. The contact stated that the vehicle stalled and lost motive power. After several attempts, the contact was able to restart the vehicle and shifted into neutral(N) to move the vehicle to the side of the roadway to safety. The contact stated that the vehicle was running rough before losing motive power and stalling. The contact was unable to restart the vehicle. The vehicle was towed to the dealer and fuel pump was replaced. The manufacturer was not contacted. The failure mileage was 15,658.
Corrective Action:
The contact owns a 2021 GMC Yukon XL. The contact stated while stopped in traffic, the contact felt the vehicle shaking. The contact stated that the vehicle stalled and lost motive power. After several attempts, the contact was able to restart the vehicle and shifted into neutral(N) to move the vehicle to the side of the roadway to safety. The contact stated that the vehicle was running rough before losing motive power and stalling. The contact was unable to restart the vehicle. The vehicle was towed to the dealer and fuel pump was replaced. The manufacturer was not contacted. The failure mileage was 15,658.
Additional Notes:
The contact owns a 2021 GMC Yukon XL. The contact stated while stopped in traffic, the contact felt the vehicle shaking. The contact stated that the vehicle stalled and lost motive power. After several attempts, the contact was able to restart the vehicle and shifted into neutral(N) to move the vehicle to the side of the roadway to safety. The contact stated that the vehicle was running rough before losing motive power and stalling. The contact was unable to restart the vehicle. The vehicle was towed to the dealer and fuel pump was replaced. The manufacturer was not contacted. The failure mileage was 15,658.
Mfg Campaign: 11488411
Recall Date: Oct 7, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 GMC Yukon XL. The contact stated while stopped in traffic, the contact felt the vehicle shaking. The contact stated that the vehicle stalled and lost motive power. After several attempts, the contact was able to restart the vehicle and shifted into neutral(N) to move the vehicle to the side of the roadway to safety. The contact stated that the vehicle was running rough before losing motive power and stalling. The contact was unable to restart the vehicle. The vehicle was towed to the dealer and fuel pump was replaced. The manufacturer was not contacted. The failure mileage was 15,658.
Corrective Action:
The contact owns a 2021 GMC Yukon XL. The contact stated while stopped in traffic, the contact felt the vehicle shaking. The contact stated that the vehicle stalled and lost motive power. After several attempts, the contact was able to restart the vehicle and shifted into neutral(N) to move the vehicle to the side of the roadway to safety. The contact stated that the vehicle was running rough before losing motive power and stalling. The contact was unable to restart the vehicle. The vehicle was towed to the dealer and fuel pump was replaced. The manufacturer was not contacted. The failure mileage was 15,658.
Additional Notes:
The contact owns a 2021 GMC Yukon XL. The contact stated while stopped in traffic, the contact felt the vehicle shaking. The contact stated that the vehicle stalled and lost motive power. After several attempts, the contact was able to restart the vehicle and shifted into neutral(N) to move the vehicle to the side of the roadway to safety. The contact stated that the vehicle was running rough before losing motive power and stalling. The contact was unable to restart the vehicle. The vehicle was towed to the dealer and fuel pump was replaced. The manufacturer was not contacted. The failure mileage was 15,658.
Mfg Campaign: 11488411
Recall Date: Oct 7, 2022
General Motors, Llc
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2021 GMC Yukon XL. The contact stated while driving 68 MPH, the panoramic sunroof exploded and shattered. The shattered pieces fell onto the shade guard. There were no injuries sustained. The contact veered to the side of the road. The contact was able to continue driving. The dealer was notified of the failure and informed the contact that she would need to pay a repair fee as the part was not under warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 17,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2021 GMC Yukon XL. The contact stated while driving 68 MPH, the panoramic sunroof exploded and shattered. The shattered pieces fell onto the shade guard. There were no injuries sustained. The contact veered to the side of the road. The contact was able to continue driving. The dealer was notified of the failure and informed the contact that she would need to pay a repair fee as the part was not under warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 17,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2021 GMC Yukon XL. The contact stated while driving 68 MPH, the panoramic sunroof exploded and shattered. The shattered pieces fell onto the shade guard. There were no injuries sustained. The contact veered to the side of the road. The contact was able to continue driving. The dealer was notified of the failure and informed the contact that she would need to pay a repair fee as the part was not under warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 17,000. The VIN was unavailable.
Mfg Campaign: 11481771
Recall Date: Aug 29, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Upon vehicle startup, dashboard displayed a warning about a problem with the power steering system. I attempted to drive the vehicle, and it appeared the power steering was not functioning. I did not believe I could safely handle the vehicle without the power steering functioning normally. I tried turning the car off briefly and then back on, which did not correct the problem. However, I then turned the car off for approximately 10 minutes. Upon restarting the car after being off for approximately 10 minutes, the error message was gone and the power steering functioned normally.
Corrective Action:
Upon vehicle startup, dashboard displayed a warning about a problem with the power steering system. I attempted to drive the vehicle, and it appeared the power steering was not functioning. I did not believe I could safely handle the vehicle without the power steering functioning normally. I tried turning the car off briefly and then back on, which did not correct the problem. However, I then turned the car off for approximately 10 minutes. Upon restarting the car after being off for approximately 10 minutes, the error message was gone and the power steering functioned normally.
Additional Notes:
Upon vehicle startup, dashboard displayed a warning about a problem with the power steering system. I attempted to drive the vehicle, and it appeared the power steering was not functioning. I did not believe I could safely handle the vehicle without the power steering functioning normally. I tried turning the car off briefly and then back on, which did not correct the problem. However, I then turned the car off for approximately 10 minutes. Upon restarting the car after being off for approximately 10 minutes, the error message was gone and the power steering functioned normally.
Mfg Campaign: 11481099
Recall Date: Aug 24, 2022
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
The OEM tires, Bridgestone ALENZA A/S 02 - SIZE: 275/50R22 hydroplane and have very poor wet traction. Why traveling at low speeds , under 40mph in moderate rain, the vehicle will owe control.
Corrective Action:
The OEM tires, Bridgestone ALENZA A/S 02 - SIZE: 275/50R22 hydroplane and have very poor wet traction. Why traveling at low speeds , under 40mph in moderate rain, the vehicle will owe control.
Additional Notes:
The OEM tires, Bridgestone ALENZA A/S 02 - SIZE: 275/50R22 hydroplane and have very poor wet traction. Why traveling at low speeds , under 40mph in moderate rain, the vehicle will owe control.
Mfg Campaign: 11479968
Recall Date: Aug 18, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While traveling at highway speeds, the vehicle suddenly and without warning lost power. All gauges remained in the normal range. After pulling on to the shoulder of a highway and turning the vehicle off, the vehicle would not start. After being towed the dealership, the vehicle would not power up. Dealership checked DTCS and found code P0016 Crankshaft Position Sensor and Intake/Single Camshaft Position Sensor Correlation. Dealership inspected wiring for chaffing and tested camshaft position sensor circuitry and all found in normal condition. Dealership followed document ID: 5646662 diagnostic procedure inspecting camshaft position sensor and camshaft actuator solenoid valve for incorrect installation or damage. While inspecting, dealership found internal engine bearing material in oil indicating internal mechanical failure. Dealership removed engine oil pan and #1 and #2 connecting rods and found bearings spun causing catastrophic engine failure. Crankshaft main bearing cap #3 also found discolored from extreme heat. Dealership then followed bulletin #22-NA-074 for replacement of engine oil, cooler lines and engine oil cooler after connecting rod and main bearing damage The vehicle only had 17,067 miles.
Corrective Action:
While traveling at highway speeds, the vehicle suddenly and without warning lost power. All gauges remained in the normal range. After pulling on to the shoulder of a highway and turning the vehicle off, the vehicle would not start. After being towed the dealership, the vehicle would not power up. Dealership checked DTCS and found code P0016 Crankshaft Position Sensor and Intake/Single Camshaft Position Sensor Correlation. Dealership inspected wiring for chaffing and tested camshaft position sensor circuitry and all found in normal condition. Dealership followed document ID: 5646662 diagnostic procedure inspecting camshaft position sensor and camshaft actuator solenoid valve for incorrect installation or damage. While inspecting, dealership found internal engine bearing material in oil indicating internal mechanical failure. Dealership removed engine oil pan and #1 and #2 connecting rods and found bearings spun causing catastrophic engine failure. Crankshaft main bearing cap #3 also found discolored from extreme heat. Dealership then followed bulletin #22-NA-074 for replacement of engine oil, cooler lines and engine oil cooler after connecting rod and main bearing damage The vehicle only had 17,067 miles.
Additional Notes:
While traveling at highway speeds, the vehicle suddenly and without warning lost power. All gauges remained in the normal range. After pulling on to the shoulder of a highway and turning the vehicle off, the vehicle would not start. After being towed the dealership, the vehicle would not power up. Dealership checked DTCS and found code P0016 Crankshaft Position Sensor and Intake/Single Camshaft Position Sensor Correlation. Dealership inspected wiring for chaffing and tested camshaft position sensor circuitry and all found in normal condition. Dealership followed document ID: 5646662 diagnostic procedure inspecting camshaft position sensor and camshaft actuator solenoid valve for incorrect installation or damage. While inspecting, dealership found internal engine bearing material in oil indicating internal mechanical failure. Dealership removed engine oil pan and #1 and #2 connecting rods and found bearings spun causing catastrophic engine failure. Crankshaft main bearing cap #3 also found discolored from extreme heat. Dealership then followed bulletin #22-NA-074 for replacement of engine oil, cooler lines and engine oil cooler after connecting rod and main bearing damage The vehicle only had 17,067 miles.
Mfg Campaign: 11477035
Recall Date: Aug 1, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While traveling at highway speeds, the vehicle suddenly and without warning lost power. All gauges remained in the normal range. After pulling on to the shoulder of a highway and turning the vehicle off, the vehicle would not start. After being towed the dealership, the vehicle would not power up. Dealership checked DTCS and found code P0016 Crankshaft Position Sensor and Intake/Single Camshaft Position Sensor Correlation. Dealership inspected wiring for chaffing and tested camshaft position sensor circuitry and all found in normal condition. Dealership followed document ID: 5646662 diagnostic procedure inspecting camshaft position sensor and camshaft actuator solenoid valve for incorrect installation or damage. While inspecting, dealership found internal engine bearing material in oil indicating internal mechanical failure. Dealership removed engine oil pan and #1 and #2 connecting rods and found bearings spun causing catastrophic engine failure. Crankshaft main bearing cap #3 also found discolored from extreme heat. Dealership then followed bulletin #22-NA-074 for replacement of engine oil, cooler lines and engine oil cooler after connecting rod and main bearing damage The vehicle only had 17,067 miles.
Corrective Action:
While traveling at highway speeds, the vehicle suddenly and without warning lost power. All gauges remained in the normal range. After pulling on to the shoulder of a highway and turning the vehicle off, the vehicle would not start. After being towed the dealership, the vehicle would not power up. Dealership checked DTCS and found code P0016 Crankshaft Position Sensor and Intake/Single Camshaft Position Sensor Correlation. Dealership inspected wiring for chaffing and tested camshaft position sensor circuitry and all found in normal condition. Dealership followed document ID: 5646662 diagnostic procedure inspecting camshaft position sensor and camshaft actuator solenoid valve for incorrect installation or damage. While inspecting, dealership found internal engine bearing material in oil indicating internal mechanical failure. Dealership removed engine oil pan and #1 and #2 connecting rods and found bearings spun causing catastrophic engine failure. Crankshaft main bearing cap #3 also found discolored from extreme heat. Dealership then followed bulletin #22-NA-074 for replacement of engine oil, cooler lines and engine oil cooler after connecting rod and main bearing damage The vehicle only had 17,067 miles.
Additional Notes:
While traveling at highway speeds, the vehicle suddenly and without warning lost power. All gauges remained in the normal range. After pulling on to the shoulder of a highway and turning the vehicle off, the vehicle would not start. After being towed the dealership, the vehicle would not power up. Dealership checked DTCS and found code P0016 Crankshaft Position Sensor and Intake/Single Camshaft Position Sensor Correlation. Dealership inspected wiring for chaffing and tested camshaft position sensor circuitry and all found in normal condition. Dealership followed document ID: 5646662 diagnostic procedure inspecting camshaft position sensor and camshaft actuator solenoid valve for incorrect installation or damage. While inspecting, dealership found internal engine bearing material in oil indicating internal mechanical failure. Dealership removed engine oil pan and #1 and #2 connecting rods and found bearings spun causing catastrophic engine failure. Crankshaft main bearing cap #3 also found discolored from extreme heat. Dealership then followed bulletin #22-NA-074 for replacement of engine oil, cooler lines and engine oil cooler after connecting rod and main bearing damage The vehicle only had 17,067 miles.
Mfg Campaign: 11477035
Recall Date: Aug 1, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle had a total failure of its rear safety package which includes blind spot monitoring, rear cross traffic alert, rear parking sensors and rear safety alert. The warning illuminated on the dash that all of these functions were offline and service was needed. We took the Yukon to a GM dealer and they replaced a computer and had a hard time getting it to program. This failure also affected the HVAC system in the car, with the fan staying on high. After 23 days of service, the dealer thought they fixed it. After two weeks of having the vehicle back the same alert came on 5-6 times in the same day, with another safety package failure. Now the alert doesn’t come on but none of those safety features work, they are all offline. It is bad enough driving a 20’ long vehicle without the safety package working, but now it is worse in that the car doesn’t alert you to the fact it isn’t working and you might not remember that it is defective. This could cause a collision on the highway or result in the driver backing into something or someone, relying on this technology.
Corrective Action:
The vehicle had a total failure of its rear safety package which includes blind spot monitoring, rear cross traffic alert, rear parking sensors and rear safety alert. The warning illuminated on the dash that all of these functions were offline and service was needed. We took the Yukon to a GM dealer and they replaced a computer and had a hard time getting it to program. This failure also affected the HVAC system in the car, with the fan staying on high. After 23 days of service, the dealer thought they fixed it. After two weeks of having the vehicle back the same alert came on 5-6 times in the same day, with another safety package failure. Now the alert doesn’t come on but none of those safety features work, they are all offline. It is bad enough driving a 20’ long vehicle without the safety package working, but now it is worse in that the car doesn’t alert you to the fact it isn’t working and you might not remember that it is defective. This could cause a collision on the highway or result in the driver backing into something or someone, relying on this technology.
Additional Notes:
The vehicle had a total failure of its rear safety package which includes blind spot monitoring, rear cross traffic alert, rear parking sensors and rear safety alert. The warning illuminated on the dash that all of these functions were offline and service was needed. We took the Yukon to a GM dealer and they replaced a computer and had a hard time getting it to program. This failure also affected the HVAC system in the car, with the fan staying on high. After 23 days of service, the dealer thought they fixed it. After two weeks of having the vehicle back the same alert came on 5-6 times in the same day, with another safety package failure. Now the alert doesn’t come on but none of those safety features work, they are all offline. It is bad enough driving a 20’ long vehicle without the safety package working, but now it is worse in that the car doesn’t alert you to the fact it isn’t working and you might not remember that it is defective. This could cause a collision on the highway or result in the driver backing into something or someone, relying on this technology.
Mfg Campaign: 11461959
Recall Date: Apr 24, 2022
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The vehicle had a total failure of its rear safety package which includes blind spot monitoring, rear cross traffic alert, rear parking sensors and rear safety alert. The warning illuminated on the dash that all of these functions were offline and service was needed. We took the Yukon to a GM dealer and they replaced a computer and had a hard time getting it to program. This failure also affected the HVAC system in the car, with the fan staying on high. After 23 days of service, the dealer thought they fixed it. After two weeks of having the vehicle back the same alert came on 5-6 times in the same day, with another safety package failure. Now the alert doesn’t come on but none of those safety features work, they are all offline. It is bad enough driving a 20’ long vehicle without the safety package working, but now it is worse in that the car doesn’t alert you to the fact it isn’t working and you might not remember that it is defective. This could cause a collision on the highway or result in the driver backing into something or someone, relying on this technology.
Corrective Action:
The vehicle had a total failure of its rear safety package which includes blind spot monitoring, rear cross traffic alert, rear parking sensors and rear safety alert. The warning illuminated on the dash that all of these functions were offline and service was needed. We took the Yukon to a GM dealer and they replaced a computer and had a hard time getting it to program. This failure also affected the HVAC system in the car, with the fan staying on high. After 23 days of service, the dealer thought they fixed it. After two weeks of having the vehicle back the same alert came on 5-6 times in the same day, with another safety package failure. Now the alert doesn’t come on but none of those safety features work, they are all offline. It is bad enough driving a 20’ long vehicle without the safety package working, but now it is worse in that the car doesn’t alert you to the fact it isn’t working and you might not remember that it is defective. This could cause a collision on the highway or result in the driver backing into something or someone, relying on this technology.
Additional Notes:
The vehicle had a total failure of its rear safety package which includes blind spot monitoring, rear cross traffic alert, rear parking sensors and rear safety alert. The warning illuminated on the dash that all of these functions were offline and service was needed. We took the Yukon to a GM dealer and they replaced a computer and had a hard time getting it to program. This failure also affected the HVAC system in the car, with the fan staying on high. After 23 days of service, the dealer thought they fixed it. After two weeks of having the vehicle back the same alert came on 5-6 times in the same day, with another safety package failure. Now the alert doesn’t come on but none of those safety features work, they are all offline. It is bad enough driving a 20’ long vehicle without the safety package working, but now it is worse in that the car doesn’t alert you to the fact it isn’t working and you might not remember that it is defective. This could cause a collision on the highway or result in the driver backing into something or someone, relying on this technology.
Mfg Campaign: 11461959
Recall Date: Apr 24, 2022
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The vehicle had a total failure of its rear safety package which includes blind spot monitoring, rear cross traffic alert, rear parking sensors and rear safety alert. The warning illuminated on the dash that all of these functions were offline and service was needed. We took the Yukon to a GM dealer and they replaced a computer and had a hard time getting it to program. This failure also affected the HVAC system in the car, with the fan staying on high. After 23 days of service, the dealer thought they fixed it. After two weeks of having the vehicle back the same alert came on 5-6 times in the same day, with another safety package failure. Now the alert doesn’t come on but none of those safety features work, they are all offline. It is bad enough driving a 20’ long vehicle without the safety package working, but now it is worse in that the car doesn’t alert you to the fact it isn’t working and you might not remember that it is defective. This could cause a collision on the highway or result in the driver backing into something or someone, relying on this technology.
Corrective Action:
The vehicle had a total failure of its rear safety package which includes blind spot monitoring, rear cross traffic alert, rear parking sensors and rear safety alert. The warning illuminated on the dash that all of these functions were offline and service was needed. We took the Yukon to a GM dealer and they replaced a computer and had a hard time getting it to program. This failure also affected the HVAC system in the car, with the fan staying on high. After 23 days of service, the dealer thought they fixed it. After two weeks of having the vehicle back the same alert came on 5-6 times in the same day, with another safety package failure. Now the alert doesn’t come on but none of those safety features work, they are all offline. It is bad enough driving a 20’ long vehicle without the safety package working, but now it is worse in that the car doesn’t alert you to the fact it isn’t working and you might not remember that it is defective. This could cause a collision on the highway or result in the driver backing into something or someone, relying on this technology.
Additional Notes:
The vehicle had a total failure of its rear safety package which includes blind spot monitoring, rear cross traffic alert, rear parking sensors and rear safety alert. The warning illuminated on the dash that all of these functions were offline and service was needed. We took the Yukon to a GM dealer and they replaced a computer and had a hard time getting it to program. This failure also affected the HVAC system in the car, with the fan staying on high. After 23 days of service, the dealer thought they fixed it. After two weeks of having the vehicle back the same alert came on 5-6 times in the same day, with another safety package failure. Now the alert doesn’t come on but none of those safety features work, they are all offline. It is bad enough driving a 20’ long vehicle without the safety package working, but now it is worse in that the car doesn’t alert you to the fact it isn’t working and you might not remember that it is defective. This could cause a collision on the highway or result in the driver backing into something or someone, relying on this technology.
Mfg Campaign: 11461959
Recall Date: Apr 24, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On Wednesday, January 12, 2022, while driving from Columbia, SC to Cincinnati, we were heading northwest through the mountains of North Carolina, on I-40, just east of the TN border. Traffic was fairly steady and heavy, so we were traveling at approximately 45 MPH, in the right lane, winding through the mountains. Our friend, ** ***** was driving, my wife, ********* *****, was sitting in the right front passenger seat, working on her laptop, and I was sitting immediately behind her, also working on my laptop. With a semi-trailer truck slowing ahead of us, *** signaled to make a lane change into the left lane (this is only a two lane highway). As we were transitioning to the left lane, the vehicle suddenly – without any warning or driver inputs – slammed on its brakes, bringing the truck to a sudden and violent stop. Given the violent halting of the truck, we all assumed we had been rear-ended by a truck. The braking was so serious, luggage from the rear of the vehicle shot forward like a missile, striking my wife in the back of the head. She suffered what we believe to be a concussion, and she did seek medical attention in the days following the incident. Sitting behind her, the sudden stopping action caused me to twist my left knee, resulting in what might be a cartilage tear. I also saw my physician in the days following, and he acknowledged the swelling of the left knee. He advised me to monitor the knee carefully, and if the pain persists, to get an MRI. The pain has not gone away, and I plan to get an MRI in the next week or so. Our friend suffered a severely strained back in the incident, and has been treating his back with both ice and heat therapy. This was the THIRD time this happened, each nearly resulting in a tragic accident. The dealer said "it's just a software glitch." The "Brake Assist" program is clearly defective and unsafe.
Corrective Action:
On Wednesday, January 12, 2022, while driving from Columbia, SC to Cincinnati, we were heading northwest through the mountains of North Carolina, on I-40, just east of the TN border. Traffic was fairly steady and heavy, so we were traveling at approximately 45 MPH, in the right lane, winding through the mountains. Our friend, ** ***** was driving, my wife, ********* *****, was sitting in the right front passenger seat, working on her laptop, and I was sitting immediately behind her, also working on my laptop. With a semi-trailer truck slowing ahead of us, *** signaled to make a lane change into the left lane (this is only a two lane highway). As we were transitioning to the left lane, the vehicle suddenly – without any warning or driver inputs – slammed on its brakes, bringing the truck to a sudden and violent stop. Given the violent halting of the truck, we all assumed we had been rear-ended by a truck. The braking was so serious, luggage from the rear of the vehicle shot forward like a missile, striking my wife in the back of the head. She suffered what we believe to be a concussion, and she did seek medical attention in the days following the incident. Sitting behind her, the sudden stopping action caused me to twist my left knee, resulting in what might be a cartilage tear. I also saw my physician in the days following, and he acknowledged the swelling of the left knee. He advised me to monitor the knee carefully, and if the pain persists, to get an MRI. The pain has not gone away, and I plan to get an MRI in the next week or so. Our friend suffered a severely strained back in the incident, and has been treating his back with both ice and heat therapy. This was the THIRD time this happened, each nearly resulting in a tragic accident. The dealer said "it's just a software glitch." The "Brake Assist" program is clearly defective and unsafe.
Additional Notes:
On Wednesday, January 12, 2022, while driving from Columbia, SC to Cincinnati, we were heading northwest through the mountains of North Carolina, on I-40, just east of the TN border. Traffic was fairly steady and heavy, so we were traveling at approximately 45 MPH, in the right lane, winding through the mountains. Our friend, ** ***** was driving, my wife, ********* *****, was sitting in the right front passenger seat, working on her laptop, and I was sitting immediately behind her, also working on my laptop. With a semi-trailer truck slowing ahead of us, *** signaled to make a lane change into the left lane (this is only a two lane highway). As we were transitioning to the left lane, the vehicle suddenly – without any warning or driver inputs – slammed on its brakes, bringing the truck to a sudden and violent stop. Given the violent halting of the truck, we all assumed we had been rear-ended by a truck. The braking was so serious, luggage from the rear of the vehicle shot forward like a missile, striking my wife in the back of the head. She suffered what we believe to be a concussion, and she did seek medical attention in the days following the incident. Sitting behind her, the sudden stopping action caused me to twist my left knee, resulting in what might be a cartilage tear. I also saw my physician in the days following, and he acknowledged the swelling of the left knee. He advised me to monitor the knee carefully, and if the pain persists, to get an MRI. The pain has not gone away, and I plan to get an MRI in the next week or so. Our friend suffered a severely strained back in the incident, and has been treating his back with both ice and heat therapy. This was the THIRD time this happened, each nearly resulting in a tragic accident. The dealer said "it's just a software glitch." The "Brake Assist" program is clearly defective and unsafe.
Mfg Campaign: 11449744
Recall Date: Feb 1, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was traveling on the highway and the vehicle started to jolt, sputter and speed acceleration was reduced in a highly congested area with little room to maneuver. I had to quickly shift lanes and get off at the first exit I could as I figure out what the issue was. I immediately contacted my Dealership and they were able to get me an emergency appointment so my vehicle could be inspected that day. After the Dealers analysis they said that a lifter needed to be replaced. I have a brand new vehicle with less than 8,611 miles on it. The lifter issue puzzled me so I went to the GMC Yukon message and sure enough there are ALOT of 2021 Yukon/Tahoe owners that have had this exact same issue with even worse stories than mine.
Corrective Action:
I was traveling on the highway and the vehicle started to jolt, sputter and speed acceleration was reduced in a highly congested area with little room to maneuver. I had to quickly shift lanes and get off at the first exit I could as I figure out what the issue was. I immediately contacted my Dealership and they were able to get me an emergency appointment so my vehicle could be inspected that day. After the Dealers analysis they said that a lifter needed to be replaced. I have a brand new vehicle with less than 8,611 miles on it. The lifter issue puzzled me so I went to the GMC Yukon message and sure enough there are ALOT of 2021 Yukon/Tahoe owners that have had this exact same issue with even worse stories than mine.
Additional Notes:
I was traveling on the highway and the vehicle started to jolt, sputter and speed acceleration was reduced in a highly congested area with little room to maneuver. I had to quickly shift lanes and get off at the first exit I could as I figure out what the issue was. I immediately contacted my Dealership and they were able to get me an emergency appointment so my vehicle could be inspected that day. After the Dealers analysis they said that a lifter needed to be replaced. I have a brand new vehicle with less than 8,611 miles on it. The lifter issue puzzled me so I went to the GMC Yukon message and sure enough there are ALOT of 2021 Yukon/Tahoe owners that have had this exact same issue with even worse stories than mine.
Mfg Campaign: 11447127
Recall Date: Jan 11, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was traveling on the highway and the vehicle started to jolt, sputter and speed acceleration was reduced in a highly congested area with little room to maneuver. I had to quickly shift lanes and get off at the first exit I could as I figure out what the issue was. I immediately contacted my Dealership and they were able to get me an emergency appointment so my vehicle could be inspected that day. After the Dealers analysis they said that a lifter needed to be replaced. I have a brand new vehicle with less than 8,611 miles on it. The lifter issue puzzled me so I went to the GMC Yukon message and sure enough there are ALOT of 2021 Yukon/Tahoe owners that have had this exact same issue with even worse stories than mine.
Corrective Action:
I was traveling on the highway and the vehicle started to jolt, sputter and speed acceleration was reduced in a highly congested area with little room to maneuver. I had to quickly shift lanes and get off at the first exit I could as I figure out what the issue was. I immediately contacted my Dealership and they were able to get me an emergency appointment so my vehicle could be inspected that day. After the Dealers analysis they said that a lifter needed to be replaced. I have a brand new vehicle with less than 8,611 miles on it. The lifter issue puzzled me so I went to the GMC Yukon message and sure enough there are ALOT of 2021 Yukon/Tahoe owners that have had this exact same issue with even worse stories than mine.
Additional Notes:
I was traveling on the highway and the vehicle started to jolt, sputter and speed acceleration was reduced in a highly congested area with little room to maneuver. I had to quickly shift lanes and get off at the first exit I could as I figure out what the issue was. I immediately contacted my Dealership and they were able to get me an emergency appointment so my vehicle could be inspected that day. After the Dealers analysis they said that a lifter needed to be replaced. I have a brand new vehicle with less than 8,611 miles on it. The lifter issue puzzled me so I went to the GMC Yukon message and sure enough there are ALOT of 2021 Yukon/Tahoe owners that have had this exact same issue with even worse stories than mine.
Mfg Campaign: 11447127
Recall Date: Jan 11, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving 30 mph when the car went into neutral and rolled to a stop. When I put on the brakes the engine shut off and it went into park. It would not restart or shift out of park . I was stuck in an active busy road. The car was towed to the dealer. They said it was a problem with the BCM. GMC had put out a bullletin which was to reprogram the BCM. My concern is that if this had happened on a busy interstate in traffic at highway speeds the results could have been fatal.
Corrective Action:
I was driving 30 mph when the car went into neutral and rolled to a stop. When I put on the brakes the engine shut off and it went into park. It would not restart or shift out of park . I was stuck in an active busy road. The car was towed to the dealer. They said it was a problem with the BCM. GMC had put out a bullletin which was to reprogram the BCM. My concern is that if this had happened on a busy interstate in traffic at highway speeds the results could have been fatal.
Additional Notes:
I was driving 30 mph when the car went into neutral and rolled to a stop. When I put on the brakes the engine shut off and it went into park. It would not restart or shift out of park . I was stuck in an active busy road. The car was towed to the dealer. They said it was a problem with the BCM. GMC had put out a bullletin which was to reprogram the BCM. My concern is that if this had happened on a busy interstate in traffic at highway speeds the results could have been fatal.
Mfg Campaign: 11443857
Recall Date: Dec 15, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving 30 mph when the car went into neutral and rolled to a stop. When I put on the brakes the engine shut off and it went into park. It would not restart or shift out of park . I was stuck in an active busy road. The car was towed to the dealer. They said it was a problem with the BCM. GMC had put out a bullletin which was to reprogram the BCM. My concern is that if this had happened on a busy interstate in traffic at highway speeds the results could have been fatal.
Corrective Action:
I was driving 30 mph when the car went into neutral and rolled to a stop. When I put on the brakes the engine shut off and it went into park. It would not restart or shift out of park . I was stuck in an active busy road. The car was towed to the dealer. They said it was a problem with the BCM. GMC had put out a bullletin which was to reprogram the BCM. My concern is that if this had happened on a busy interstate in traffic at highway speeds the results could have been fatal.
Additional Notes:
I was driving 30 mph when the car went into neutral and rolled to a stop. When I put on the brakes the engine shut off and it went into park. It would not restart or shift out of park . I was stuck in an active busy road. The car was towed to the dealer. They said it was a problem with the BCM. GMC had put out a bullletin which was to reprogram the BCM. My concern is that if this had happened on a busy interstate in traffic at highway speeds the results could have been fatal.
Mfg Campaign: 11443857
Recall Date: Dec 15, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving 30 mph when the car went into neutral and rolled to a stop. When I put on the brakes the engine shut off and it went into park. It would not restart or shift out of park . I was stuck in an active busy road. The car was towed to the dealer. They said it was a problem with the BCM. GMC had put out a bullletin which was to reprogram the BCM. My concern is that if this had happened on a busy interstate in traffic at highway speeds the results could have been fatal.
Corrective Action:
I was driving 30 mph when the car went into neutral and rolled to a stop. When I put on the brakes the engine shut off and it went into park. It would not restart or shift out of park . I was stuck in an active busy road. The car was towed to the dealer. They said it was a problem with the BCM. GMC had put out a bullletin which was to reprogram the BCM. My concern is that if this had happened on a busy interstate in traffic at highway speeds the results could have been fatal.
Additional Notes:
I was driving 30 mph when the car went into neutral and rolled to a stop. When I put on the brakes the engine shut off and it went into park. It would not restart or shift out of park . I was stuck in an active busy road. The car was towed to the dealer. They said it was a problem with the BCM. GMC had put out a bullletin which was to reprogram the BCM. My concern is that if this had happened on a busy interstate in traffic at highway speeds the results could have been fatal.
Mfg Campaign: 11443857
Recall Date: Dec 15, 2021
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Make left turn and distracted by kids in the back. Looked back and felt a crash. Collided with a traffic signal pole and caused major/total damage to vehicle. Driver side airbag DID NOT deploy causing injury to neck, shoulder, and lower back.
Corrective Action:
Make left turn and distracted by kids in the back. Looked back and felt a crash. Collided with a traffic signal pole and caused major/total damage to vehicle. Driver side airbag DID NOT deploy causing injury to neck, shoulder, and lower back.
Additional Notes:
Make left turn and distracted by kids in the back. Looked back and felt a crash. Collided with a traffic signal pole and caused major/total damage to vehicle. Driver side airbag DID NOT deploy causing injury to neck, shoulder, and lower back.
Mfg Campaign: 11424049
Recall Date: Jul 9, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Our vehicle had a warning light of traction system not working - we were told to take to nearest dealer that springs with the valves were faulty and lifters not working. Took it to Everett in Benton, AR. Took two weeks to get the parts to fix. Told this was a problem. We had 4000 miles on the vehicle. Yesterday, it happened again. Told by Cowboy in Heber Springs, AR where we bought the vehicle they had six in their shop with same problem. They advised that our vehicle would have to be towed. GMC does not think it is a safety issue but it is - the vehicle slows down and there is little power to drive. Yesterday I was pulling a bass boat and only made it home with great difficulty. This problem that seems to be prevalent with all the 2021 Denalis needs to be investigated before someone gets hurt or killed. First incident was May 2, 2021 and second (after allegedly being fixed) was June 23, 2021.
Corrective Action:
Our vehicle had a warning light of traction system not working - we were told to take to nearest dealer that springs with the valves were faulty and lifters not working. Took it to Everett in Benton, AR. Took two weeks to get the parts to fix. Told this was a problem. We had 4000 miles on the vehicle. Yesterday, it happened again. Told by Cowboy in Heber Springs, AR where we bought the vehicle they had six in their shop with same problem. They advised that our vehicle would have to be towed. GMC does not think it is a safety issue but it is - the vehicle slows down and there is little power to drive. Yesterday I was pulling a bass boat and only made it home with great difficulty. This problem that seems to be prevalent with all the 2021 Denalis needs to be investigated before someone gets hurt or killed. First incident was May 2, 2021 and second (after allegedly being fixed) was June 23, 2021.
Additional Notes:
Our vehicle had a warning light of traction system not working - we were told to take to nearest dealer that springs with the valves were faulty and lifters not working. Took it to Everett in Benton, AR. Took two weeks to get the parts to fix. Told this was a problem. We had 4000 miles on the vehicle. Yesterday, it happened again. Told by Cowboy in Heber Springs, AR where we bought the vehicle they had six in their shop with same problem. They advised that our vehicle would have to be towed. GMC does not think it is a safety issue but it is - the vehicle slows down and there is little power to drive. Yesterday I was pulling a bass boat and only made it home with great difficulty. This problem that seems to be prevalent with all the 2021 Denalis needs to be investigated before someone gets hurt or killed. First incident was May 2, 2021 and second (after allegedly being fixed) was June 23, 2021.
Mfg Campaign: 11422099
Recall Date: Jun 24, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
VEHICLE HAS BEEN AT THE DEALER WITH GM INVOLVEMENT STARTING JANUARY 6TH AND IT HAS BEEN OUT OF THE REPAIR FACILITY FOR LESS THAN 2 WEEKS UP TO TODAY, 4/1/2021. THE VEHICLE HAS AN ADAPTIVE SUSPENSION SYSTEM THAT HAS NOT ONLY FAILED, BUT HAS CONTINUED TO FAIL AFTER MULTIPLE REPAIR ATTEMPTS. THERE SEEMS TO BE AN ISSUE WITH THIS NEW ADAPTIVE SUSPENSION, SPECIFICALLY WHEN THE 'VEHICLE ACCESS' OPTION IS TOGGLED IN THE SETTINGS. THIS HAS CAUSED MULTIPLE SAFETY WARNINGS; 'VEHICLE TOO HIGH, DRIVE SLOWLY VEHICLE UNSAFE' AND 'VEHICLE TOO LOW, DRIVE SLOWLY, VEHICLE UNSAFE'. DEALER AND GM HAVE REPLACES MILLIE PARTS, SOFTWARE AND SENSORS, TO NO AVAIL. THE MAJOR CONCERN IS THAT MOST OWNERS DON'T REALIZE THE RISK AND THIS IS A FLAW IN THE DESIGN WHICH COULD LEAD TO ACCIDENTS. MY VEHICLE HAD TO BE TOWED IN AT THE LAST RESURGENCE BECAUSE IT WAS NOT IN AS STATE TO BE DRIVEN. THE SUSPENSION COLLAPSED AFTER HAVING 35 DAYS IN THE SHOP. IT SEEMS THAT THE SOFTWARE AND THE SYSTEM AREN'T PROPERLY FUNCTIONING/DESIGNED. THIS COULD BE ENDEMIC IN EVERY DENALI, OR OTHER GM VEHICLE WITH THIS SYSTEM, THAT ENABLES THE AUTOMOTIVE ACCESS (VEHICLE LOWERS WHEN IN PARK). THIS ISSUE OCCURRED WHILE PARKED AND WHILE DRIVING, BOTH LOCALLY AND HIGHWAY. THE SCARIEST WAS WHEN I WAS DRIVING TO THE DEALER AND THE SUSPENSION STARTED BOUNCING CAUSING ME TO GO NO MORE THAN 40MPH ON THE INTERSTATE TO THE DEALER.
Corrective Action:
VEHICLE HAS BEEN AT THE DEALER WITH GM INVOLVEMENT STARTING JANUARY 6TH AND IT HAS BEEN OUT OF THE REPAIR FACILITY FOR LESS THAN 2 WEEKS UP TO TODAY, 4/1/2021. THE VEHICLE HAS AN ADAPTIVE SUSPENSION SYSTEM THAT HAS NOT ONLY FAILED, BUT HAS CONTINUED TO FAIL AFTER MULTIPLE REPAIR ATTEMPTS. THERE SEEMS TO BE AN ISSUE WITH THIS NEW ADAPTIVE SUSPENSION, SPECIFICALLY WHEN THE 'VEHICLE ACCESS' OPTION IS TOGGLED IN THE SETTINGS. THIS HAS CAUSED MULTIPLE SAFETY WARNINGS; 'VEHICLE TOO HIGH, DRIVE SLOWLY VEHICLE UNSAFE' AND 'VEHICLE TOO LOW, DRIVE SLOWLY, VEHICLE UNSAFE'. DEALER AND GM HAVE REPLACES MILLIE PARTS, SOFTWARE AND SENSORS, TO NO AVAIL. THE MAJOR CONCERN IS THAT MOST OWNERS DON'T REALIZE THE RISK AND THIS IS A FLAW IN THE DESIGN WHICH COULD LEAD TO ACCIDENTS. MY VEHICLE HAD TO BE TOWED IN AT THE LAST RESURGENCE BECAUSE IT WAS NOT IN AS STATE TO BE DRIVEN. THE SUSPENSION COLLAPSED AFTER HAVING 35 DAYS IN THE SHOP. IT SEEMS THAT THE SOFTWARE AND THE SYSTEM AREN'T PROPERLY FUNCTIONING/DESIGNED. THIS COULD BE ENDEMIC IN EVERY DENALI, OR OTHER GM VEHICLE WITH THIS SYSTEM, THAT ENABLES THE AUTOMOTIVE ACCESS (VEHICLE LOWERS WHEN IN PARK). THIS ISSUE OCCURRED WHILE PARKED AND WHILE DRIVING, BOTH LOCALLY AND HIGHWAY. THE SCARIEST WAS WHEN I WAS DRIVING TO THE DEALER AND THE SUSPENSION STARTED BOUNCING CAUSING ME TO GO NO MORE THAN 40MPH ON THE INTERSTATE TO THE DEALER.
Additional Notes:
VEHICLE HAS BEEN AT THE DEALER WITH GM INVOLVEMENT STARTING JANUARY 6TH AND IT HAS BEEN OUT OF THE REPAIR FACILITY FOR LESS THAN 2 WEEKS UP TO TODAY, 4/1/2021. THE VEHICLE HAS AN ADAPTIVE SUSPENSION SYSTEM THAT HAS NOT ONLY FAILED, BUT HAS CONTINUED TO FAIL AFTER MULTIPLE REPAIR ATTEMPTS. THERE SEEMS TO BE AN ISSUE WITH THIS NEW ADAPTIVE SUSPENSION, SPECIFICALLY WHEN THE 'VEHICLE ACCESS' OPTION IS TOGGLED IN THE SETTINGS. THIS HAS CAUSED MULTIPLE SAFETY WARNINGS; 'VEHICLE TOO HIGH, DRIVE SLOWLY VEHICLE UNSAFE' AND 'VEHICLE TOO LOW, DRIVE SLOWLY, VEHICLE UNSAFE'. DEALER AND GM HAVE REPLACES MILLIE PARTS, SOFTWARE AND SENSORS, TO NO AVAIL. THE MAJOR CONCERN IS THAT MOST OWNERS DON'T REALIZE THE RISK AND THIS IS A FLAW IN THE DESIGN WHICH COULD LEAD TO ACCIDENTS. MY VEHICLE HAD TO BE TOWED IN AT THE LAST RESURGENCE BECAUSE IT WAS NOT IN AS STATE TO BE DRIVEN. THE SUSPENSION COLLAPSED AFTER HAVING 35 DAYS IN THE SHOP. IT SEEMS THAT THE SOFTWARE AND THE SYSTEM AREN'T PROPERLY FUNCTIONING/DESIGNED. THIS COULD BE ENDEMIC IN EVERY DENALI, OR OTHER GM VEHICLE WITH THIS SYSTEM, THAT ENABLES THE AUTOMOTIVE ACCESS (VEHICLE LOWERS WHEN IN PARK). THIS ISSUE OCCURRED WHILE PARKED AND WHILE DRIVING, BOTH LOCALLY AND HIGHWAY. THE SCARIEST WAS WHEN I WAS DRIVING TO THE DEALER AND THE SUSPENSION STARTED BOUNCING CAUSING ME TO GO NO MORE THAN 40MPH ON THE INTERSTATE TO THE DEALER.
Mfg Campaign: 11405900
Recall Date: Apr 1, 2021
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I'VE OWNED OVER A DOZEN GM TRUCKS OVER THE LAST 20+ YEARS AND THIS MODEL IS THE WORST EVER! MY COMPLAINT: GM TOOK AWAY THE TURN SIGNAL LIGHTS ON THE SIDE MIRRORS. THE TURN SIGNAL INDICATORS ON THE DASH ARE TOO SMALL AND LOCATED WITH MANY OTHER LIGHTS/INDICATORS, SO THEY CANNOT BE SEEN QUICKLY NOR 'EASILY' AND CAN'T BE HEARD UNDER NORMAL TRAFFIC CONDITIONS. THIS CREATES AN INCREDIBLY DANGEROUS SITUATION WITH DRIVER DISTRACTION TRYING TO SEE IF A TURN SIGNAL HAS BEEN ACTIVATED AND INCREASES THE RISK OF VEHICLES NEXT TO THE TRUCK NOT EXPECTING A LANE CHANGE IF THEY ARE AHEAD OF THE TAIL LIGHTS. NUMEROUS TIMES OVER THE PAST FEW WEEKS I'VE OWNED THIS VEHICLE, I'VE ALMOST RUN INTO ADJACENT VEHICLES I COULDN'T 'SEE' BECAUSE THE BLIND SPOT WARNING SYSTEM DOES NOT DETECT VEHICLES WELL ENOUGH TO AVOID TURNING INTO THEM AND ALSO BECAUSE I WAS DISTRACTED TRYING TO SEE THE TURN INDICATOR ON THE DASHBOARD, OOK INTO THE SIDE MIRRORS AND WATCH MY DISTANCE TO CARS IN FRONT OF ME. THE TURN SIGNAL INDICATORS ON THE MIRRORS ON THE PRIOR MODEL SIGNIFICANTLY REDUCED DRIVER DISTRACTIONS AND INCREASED SAFETY TO THE DRIVER, PASSENGERS AND ADJACENT VEHICLES. GM MUST BE HELD ACCOUNTABLE FOR REMOVING SAFETY FEATURES! THEY MUST BE FORCED TO REPLACE THE MIRRORS WITH ONES THAT HAVE TURN SIGNAL INDICATORS IN THEM LIKE ON PRIOR MODEL YEARS. IF IT'S NOT A SAFETY ISSUE, WHY DID THEY HAVE THE INDICATORS IN THE MIRRORS BEFORE?? REMOVING THE MIRROR SIGNAL LIGHTS WAS OBVIOUSLY A SICK WAY FOR GM TO SAVE A FEW DOLLARS WITH INTENDED DISREGARD FOR THE SAFETY OF IT'S OWNERS, PASSENGERS AND EVERYONE ELSE ON THE ROAD. THESE PROBLEMS EXIST WHEN THE VEHICLE IS STOPPED (BLIND SPOT ISSUES), TURNING, CHANGING LANES AND MOVING ON EVERY TYPE OF ROADWAY, BUT ESPECIALLY AT HIGHWAY SPEEDS WHERE HUNDREDS OF FEET ARE TRAVELED IN ONLY A FEW SECONDS, AND DISTRACTIONS BECOME EVEN MORE UNSAFE AND DANGEROUS TO EVERYONE.
Corrective Action:
I'VE OWNED OVER A DOZEN GM TRUCKS OVER THE LAST 20+ YEARS AND THIS MODEL IS THE WORST EVER! MY COMPLAINT: GM TOOK AWAY THE TURN SIGNAL LIGHTS ON THE SIDE MIRRORS. THE TURN SIGNAL INDICATORS ON THE DASH ARE TOO SMALL AND LOCATED WITH MANY OTHER LIGHTS/INDICATORS, SO THEY CANNOT BE SEEN QUICKLY NOR 'EASILY' AND CAN'T BE HEARD UNDER NORMAL TRAFFIC CONDITIONS. THIS CREATES AN INCREDIBLY DANGEROUS SITUATION WITH DRIVER DISTRACTION TRYING TO SEE IF A TURN SIGNAL HAS BEEN ACTIVATED AND INCREASES THE RISK OF VEHICLES NEXT TO THE TRUCK NOT EXPECTING A LANE CHANGE IF THEY ARE AHEAD OF THE TAIL LIGHTS. NUMEROUS TIMES OVER THE PAST FEW WEEKS I'VE OWNED THIS VEHICLE, I'VE ALMOST RUN INTO ADJACENT VEHICLES I COULDN'T 'SEE' BECAUSE THE BLIND SPOT WARNING SYSTEM DOES NOT DETECT VEHICLES WELL ENOUGH TO AVOID TURNING INTO THEM AND ALSO BECAUSE I WAS DISTRACTED TRYING TO SEE THE TURN INDICATOR ON THE DASHBOARD, OOK INTO THE SIDE MIRRORS AND WATCH MY DISTANCE TO CARS IN FRONT OF ME. THE TURN SIGNAL INDICATORS ON THE MIRRORS ON THE PRIOR MODEL SIGNIFICANTLY REDUCED DRIVER DISTRACTIONS AND INCREASED SAFETY TO THE DRIVER, PASSENGERS AND ADJACENT VEHICLES. GM MUST BE HELD ACCOUNTABLE FOR REMOVING SAFETY FEATURES! THEY MUST BE FORCED TO REPLACE THE MIRRORS WITH ONES THAT HAVE TURN SIGNAL INDICATORS IN THEM LIKE ON PRIOR MODEL YEARS. IF IT'S NOT A SAFETY ISSUE, WHY DID THEY HAVE THE INDICATORS IN THE MIRRORS BEFORE?? REMOVING THE MIRROR SIGNAL LIGHTS WAS OBVIOUSLY A SICK WAY FOR GM TO SAVE A FEW DOLLARS WITH INTENDED DISREGARD FOR THE SAFETY OF IT'S OWNERS, PASSENGERS AND EVERYONE ELSE ON THE ROAD. THESE PROBLEMS EXIST WHEN THE VEHICLE IS STOPPED (BLIND SPOT ISSUES), TURNING, CHANGING LANES AND MOVING ON EVERY TYPE OF ROADWAY, BUT ESPECIALLY AT HIGHWAY SPEEDS WHERE HUNDREDS OF FEET ARE TRAVELED IN ONLY A FEW SECONDS, AND DISTRACTIONS BECOME EVEN MORE UNSAFE AND DANGEROUS TO EVERYONE.
Additional Notes:
I'VE OWNED OVER A DOZEN GM TRUCKS OVER THE LAST 20+ YEARS AND THIS MODEL IS THE WORST EVER! MY COMPLAINT: GM TOOK AWAY THE TURN SIGNAL LIGHTS ON THE SIDE MIRRORS. THE TURN SIGNAL INDICATORS ON THE DASH ARE TOO SMALL AND LOCATED WITH MANY OTHER LIGHTS/INDICATORS, SO THEY CANNOT BE SEEN QUICKLY NOR 'EASILY' AND CAN'T BE HEARD UNDER NORMAL TRAFFIC CONDITIONS. THIS CREATES AN INCREDIBLY DANGEROUS SITUATION WITH DRIVER DISTRACTION TRYING TO SEE IF A TURN SIGNAL HAS BEEN ACTIVATED AND INCREASES THE RISK OF VEHICLES NEXT TO THE TRUCK NOT EXPECTING A LANE CHANGE IF THEY ARE AHEAD OF THE TAIL LIGHTS. NUMEROUS TIMES OVER THE PAST FEW WEEKS I'VE OWNED THIS VEHICLE, I'VE ALMOST RUN INTO ADJACENT VEHICLES I COULDN'T 'SEE' BECAUSE THE BLIND SPOT WARNING SYSTEM DOES NOT DETECT VEHICLES WELL ENOUGH TO AVOID TURNING INTO THEM AND ALSO BECAUSE I WAS DISTRACTED TRYING TO SEE THE TURN INDICATOR ON THE DASHBOARD, OOK INTO THE SIDE MIRRORS AND WATCH MY DISTANCE TO CARS IN FRONT OF ME. THE TURN SIGNAL INDICATORS ON THE MIRRORS ON THE PRIOR MODEL SIGNIFICANTLY REDUCED DRIVER DISTRACTIONS AND INCREASED SAFETY TO THE DRIVER, PASSENGERS AND ADJACENT VEHICLES. GM MUST BE HELD ACCOUNTABLE FOR REMOVING SAFETY FEATURES! THEY MUST BE FORCED TO REPLACE THE MIRRORS WITH ONES THAT HAVE TURN SIGNAL INDICATORS IN THEM LIKE ON PRIOR MODEL YEARS. IF IT'S NOT A SAFETY ISSUE, WHY DID THEY HAVE THE INDICATORS IN THE MIRRORS BEFORE?? REMOVING THE MIRROR SIGNAL LIGHTS WAS OBVIOUSLY A SICK WAY FOR GM TO SAVE A FEW DOLLARS WITH INTENDED DISREGARD FOR THE SAFETY OF IT'S OWNERS, PASSENGERS AND EVERYONE ELSE ON THE ROAD. THESE PROBLEMS EXIST WHEN THE VEHICLE IS STOPPED (BLIND SPOT ISSUES), TURNING, CHANGING LANES AND MOVING ON EVERY TYPE OF ROADWAY, BUT ESPECIALLY AT HIGHWAY SPEEDS WHERE HUNDREDS OF FEET ARE TRAVELED IN ONLY A FEW SECONDS, AND DISTRACTIONS BECOME EVEN MORE UNSAFE AND DANGEROUS TO EVERYONE.
Mfg Campaign: 11390879
Recall Date: Jan 31, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025