Complaints & Recalls
Official Safety Recalls - Important!
19 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222382220
Recall Date: Nov 3, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372380
Recall Date: Aug 11, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212351030
Recall Date: Jan 27, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212332040
Recall Date: Sep 23, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333900
Recall Date: Jun 17, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212338110
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313000
Recall Date: Mar 18, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202312720
Recall Date: Nov 25, 2020
Consumer Complaints
164 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine failure of lifters and piston rings at 58000 miles. Engine failure at highway speeds causing complete loss of power on highway. It is completely unacceptable to have such catastrophic engine failure on such a new vehicle.
Corrective Action:
Engine failure of lifters and piston rings at 58000 miles. Engine failure at highway speeds causing complete loss of power on highway. It is completely unacceptable to have such catastrophic engine failure on such a new vehicle.
Additional Notes:
Engine failure of lifters and piston rings at 58000 miles. Engine failure at highway speeds causing complete loss of power on highway. It is completely unacceptable to have such catastrophic engine failure on such a new vehicle.
Mfg Campaign: 11632104
Recall Date: Dec 23, 2024
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
GMC currently has bulletin out on the issue and how to fix it. unfortunately this doesn't not fix it and I am going to have to replace my whole rear differential at only 60,500 miles. Gmc is well aware of the situation and has not done a recall. The fix the bulletin proposes would not work and there was over and inch of metal shaving found. This is a huge issue in the specific vehicle and the part to replace the rear differential isn't even available (national backorder with no ETA) leaving customers without a vehicle or solution for their faulty issues. GMC should be liable for their negligence and putting customers in potential harm if the vehicle is continued to be driven with a failing rear differential. The vehicle did not prompt any warning messages but the grinding sound was very loud. Bulletin No.: 21-NA-028 Date: January, 2023
Corrective Action:
GMC currently has bulletin out on the issue and how to fix it. unfortunately this doesn't not fix it and I am going to have to replace my whole rear differential at only 60,500 miles. Gmc is well aware of the situation and has not done a recall. The fix the bulletin proposes would not work and there was over and inch of metal shaving found. This is a huge issue in the specific vehicle and the part to replace the rear differential isn't even available (national backorder with no ETA) leaving customers without a vehicle or solution for their faulty issues. GMC should be liable for their negligence and putting customers in potential harm if the vehicle is continued to be driven with a failing rear differential. The vehicle did not prompt any warning messages but the grinding sound was very loud. Bulletin No.: 21-NA-028 Date: January, 2023
Additional Notes:
GMC currently has bulletin out on the issue and how to fix it. unfortunately this doesn't not fix it and I am going to have to replace my whole rear differential at only 60,500 miles. Gmc is well aware of the situation and has not done a recall. The fix the bulletin proposes would not work and there was over and inch of metal shaving found. This is a huge issue in the specific vehicle and the part to replace the rear differential isn't even available (national backorder with no ETA) leaving customers without a vehicle or solution for their faulty issues. GMC should be liable for their negligence and putting customers in potential harm if the vehicle is continued to be driven with a failing rear differential. The vehicle did not prompt any warning messages but the grinding sound was very loud. Bulletin No.: 21-NA-028 Date: January, 2023
Mfg Campaign: 11627987
Recall Date: Nov 29, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Our 2021 GMC Yukon XL for the third time now has shifted from Drive to Neutral and then turned off on us on the highway. The first time GM changed the motor (at approximately 35,000 miles), the second time was about a month ago we were at the White Mountains and it shut off on a highway, the third time was yesterday [XXX] (with 61,057 miles), my wife and I were driving on [XXX] in Massachusetts and when I accelerated the vehicle shifted from Drive to Neutral and then shut off on me. This vehicle is not safe and on all of these three occasions I have been lucky not to be hit and have been the driver. I am a trained and professional driver and I must state that this vehicle is not safe at all. I need to find a solution to this with General Motors. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Our 2021 GMC Yukon XL for the third time now has shifted from Drive to Neutral and then turned off on us on the highway. The first time GM changed the motor (at approximately 35,000 miles), the second time was about a month ago we were at the White Mountains and it shut off on a highway, the third time was yesterday [XXX] (with 61,057 miles), my wife and I were driving on [XXX] in Massachusetts and when I accelerated the vehicle shifted from Drive to Neutral and then shut off on me. This vehicle is not safe and on all of these three occasions I have been lucky not to be hit and have been the driver. I am a trained and professional driver and I must state that this vehicle is not safe at all. I need to find a solution to this with General Motors. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Our 2021 GMC Yukon XL for the third time now has shifted from Drive to Neutral and then turned off on us on the highway. The first time GM changed the motor (at approximately 35,000 miles), the second time was about a month ago we were at the White Mountains and it shut off on a highway, the third time was yesterday [XXX] (with 61,057 miles), my wife and I were driving on [XXX] in Massachusetts and when I accelerated the vehicle shifted from Drive to Neutral and then shut off on me. This vehicle is not safe and on all of these three occasions I have been lucky not to be hit and have been the driver. I am a trained and professional driver and I must state that this vehicle is not safe at all. I need to find a solution to this with General Motors. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11627117
Recall Date: Nov 24, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Our 2021 GMC Yukon XL for the third time now has shifted from Drive to Neutral and then turned off on us on the highway. The first time GM changed the motor (at approximately 35,000 miles), the second time was about a month ago we were at the White Mountains and it shut off on a highway, the third time was yesterday [XXX] (with 61,057 miles), my wife and I were driving on [XXX] in Massachusetts and when I accelerated the vehicle shifted from Drive to Neutral and then shut off on me. This vehicle is not safe and on all of these three occasions I have been lucky not to be hit and have been the driver. I am a trained and professional driver and I must state that this vehicle is not safe at all. I need to find a solution to this with General Motors. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Our 2021 GMC Yukon XL for the third time now has shifted from Drive to Neutral and then turned off on us on the highway. The first time GM changed the motor (at approximately 35,000 miles), the second time was about a month ago we were at the White Mountains and it shut off on a highway, the third time was yesterday [XXX] (with 61,057 miles), my wife and I were driving on [XXX] in Massachusetts and when I accelerated the vehicle shifted from Drive to Neutral and then shut off on me. This vehicle is not safe and on all of these three occasions I have been lucky not to be hit and have been the driver. I am a trained and professional driver and I must state that this vehicle is not safe at all. I need to find a solution to this with General Motors. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Our 2021 GMC Yukon XL for the third time now has shifted from Drive to Neutral and then turned off on us on the highway. The first time GM changed the motor (at approximately 35,000 miles), the second time was about a month ago we were at the White Mountains and it shut off on a highway, the third time was yesterday [XXX] (with 61,057 miles), my wife and I were driving on [XXX] in Massachusetts and when I accelerated the vehicle shifted from Drive to Neutral and then shut off on me. This vehicle is not safe and on all of these three occasions I have been lucky not to be hit and have been the driver. I am a trained and professional driver and I must state that this vehicle is not safe at all. I need to find a solution to this with General Motors. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11627117
Recall Date: Nov 24, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The wiper system turns off randomly when it’s raining…. It’s been taken in to the dealer multiple times but no changes made. Doesn’t matter if auto sensing is on or off.
Corrective Action:
The wiper system turns off randomly when it’s raining…. It’s been taken in to the dealer multiple times but no changes made. Doesn’t matter if auto sensing is on or off.
Additional Notes:
The wiper system turns off randomly when it’s raining…. It’s been taken in to the dealer multiple times but no changes made. Doesn’t matter if auto sensing is on or off.
Mfg Campaign: 11620872
Recall Date: Oct 20, 2024
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
Potential Consequences:
The contact owns a 2021 GMC Yukon XL. The contact stated while attempting to start the vehicle, the vehicle failed to start up. The vehicle was towed to a dealer where it was diagnosed that the fuel pump power control module was inoperable. The vehicle was not repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 63,000.
Corrective Action:
The contact owns a 2021 GMC Yukon XL. The contact stated while attempting to start the vehicle, the vehicle failed to start up. The vehicle was towed to a dealer where it was diagnosed that the fuel pump power control module was inoperable. The vehicle was not repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 63,000.
Additional Notes:
The contact owns a 2021 GMC Yukon XL. The contact stated while attempting to start the vehicle, the vehicle failed to start up. The vehicle was towed to a dealer where it was diagnosed that the fuel pump power control module was inoperable. The vehicle was not repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 63,000.
Mfg Campaign: 11612212
Recall Date: Sep 3, 2024
General Motors, Llc
Defect Description:
Chest Clip, Buckle, Harness
Potential Consequences:
The chest clip button is not difficult to open. The chest clip is a button on this carseat instead of a buckle. My child, who will be 2 years old this month, has been able to unbuckle the chest clip for months now. I am concerned if an accident occurs and the chest clip is unbuckled, he will get seriously injured.
Corrective Action:
The chest clip button is not difficult to open. The chest clip is a button on this carseat instead of a buckle. My child, who will be 2 years old this month, has been able to unbuckle the chest clip for months now. I am concerned if an accident occurs and the chest clip is unbuckled, he will get seriously injured.
Additional Notes:
The chest clip button is not difficult to open. The chest clip is a button on this carseat instead of a buckle. My child, who will be 2 years old this month, has been able to unbuckle the chest clip for months now. I am concerned if an accident occurs and the chest clip is unbuckled, he will get seriously injured.
Mfg Campaign: 11612023
Recall Date: Sep 1, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
On [XXX] I brought my vehicle to Rivard Buick GMC with a squeaking noise that was check and attempted to be repair four times at the same location. They provided a quote for $2,309.10 stating it was the Master Cylinder. Rick the Services director said it was not cover under warranty and it need it to be cover by me, at that point I explain to him the vehicle has been in and out of his services department for the same issue since it had 20,000 miles. 1st time-They replaced the front brake pad stating GM had a defect on them (Noise went away for a few thousand miles) 2nd time- They apply conditioner to the brake and lubricant so they say (noise went away for a few thousand miles) 3rd time- They said it was not the front brakes anymore making the noise. They said warranty did not cover rear brakes due to GM not flagging it as defected pad. I complained the noise was coming from the front of the vehicle but they insisted it was the rear so I paid $500 plus to get the rear brakes at 60% life left on them. At the time of picking up the vehicle after repair completed the noise came back within a few miles from the dealer. I returned to the dealer and spoke with the Services Manager Troy, he apologized for the inconvenience and said they will take care the front brake at no cost to me, however they submitted a claim to GM to get the work done and kept my money when they misdiagnosed the issue. 4th time- Noise comes back at this point the warranty it's expired and they tell me it's the master cylinder the actual issue. When I talked to Rick, he said that GM was willing to pay for half of the work and the other half it's my responsibility. On [XXX], my wife and three kids almost hit a wall while trying to stop and the braked did not work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] I brought my vehicle to Rivard Buick GMC with a squeaking noise that was check and attempted to be repair four times at the same location. They provided a quote for $2,309.10 stating it was the Master Cylinder. Rick the Services director said it was not cover under warranty and it need it to be cover by me, at that point I explain to him the vehicle has been in and out of his services department for the same issue since it had 20,000 miles. 1st time-They replaced the front brake pad stating GM had a defect on them (Noise went away for a few thousand miles) 2nd time- They apply conditioner to the brake and lubricant so they say (noise went away for a few thousand miles) 3rd time- They said it was not the front brakes anymore making the noise. They said warranty did not cover rear brakes due to GM not flagging it as defected pad. I complained the noise was coming from the front of the vehicle but they insisted it was the rear so I paid $500 plus to get the rear brakes at 60% life left on them. At the time of picking up the vehicle after repair completed the noise came back within a few miles from the dealer. I returned to the dealer and spoke with the Services Manager Troy, he apologized for the inconvenience and said they will take care the front brake at no cost to me, however they submitted a claim to GM to get the work done and kept my money when they misdiagnosed the issue. 4th time- Noise comes back at this point the warranty it's expired and they tell me it's the master cylinder the actual issue. When I talked to Rick, he said that GM was willing to pay for half of the work and the other half it's my responsibility. On [XXX], my wife and three kids almost hit a wall while trying to stop and the braked did not work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] I brought my vehicle to Rivard Buick GMC with a squeaking noise that was check and attempted to be repair four times at the same location. They provided a quote for $2,309.10 stating it was the Master Cylinder. Rick the Services director said it was not cover under warranty and it need it to be cover by me, at that point I explain to him the vehicle has been in and out of his services department for the same issue since it had 20,000 miles. 1st time-They replaced the front brake pad stating GM had a defect on them (Noise went away for a few thousand miles) 2nd time- They apply conditioner to the brake and lubricant so they say (noise went away for a few thousand miles) 3rd time- They said it was not the front brakes anymore making the noise. They said warranty did not cover rear brakes due to GM not flagging it as defected pad. I complained the noise was coming from the front of the vehicle but they insisted it was the rear so I paid $500 plus to get the rear brakes at 60% life left on them. At the time of picking up the vehicle after repair completed the noise came back within a few miles from the dealer. I returned to the dealer and spoke with the Services Manager Troy, he apologized for the inconvenience and said they will take care the front brake at no cost to me, however they submitted a claim to GM to get the work done and kept my money when they misdiagnosed the issue. 4th time- Noise comes back at this point the warranty it's expired and they tell me it's the master cylinder the actual issue. When I talked to Rick, he said that GM was willing to pay for half of the work and the other half it's my responsibility. On [XXX], my wife and three kids almost hit a wall while trying to stop and the braked did not work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11606463
Recall Date: Aug 5, 2024
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2021 GMC Yukon XL. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the Diesel Exhaust Fluid (DEF) message was displayed. During the failure the vehicle decelerated. The vehicle was taken to the local dealer who replaced the NOX sensor, but the failure persisted. The vehicle was taken back to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 16,448.
Corrective Action:
The contact owns a 2021 GMC Yukon XL. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the Diesel Exhaust Fluid (DEF) message was displayed. During the failure the vehicle decelerated. The vehicle was taken to the local dealer who replaced the NOX sensor, but the failure persisted. The vehicle was taken back to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 16,448.
Additional Notes:
The contact owns a 2021 GMC Yukon XL. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the Diesel Exhaust Fluid (DEF) message was displayed. During the failure the vehicle decelerated. The vehicle was taken to the local dealer who replaced the NOX sensor, but the failure persisted. The vehicle was taken back to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 16,448.
Mfg Campaign: 11593045
Recall Date: Jun 7, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 GMC Yukon Denali XL. The contact stated that during rainy weather, rainwater leaked into the vehicle through the drainage hose, causing an electrical short. The vehicle was taken to a dealer where it was confirmed that the drainage hose and wiring needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2021 GMC Yukon Denali XL. The contact stated that during rainy weather, rainwater leaked into the vehicle through the drainage hose, causing an electrical short. The vehicle was taken to a dealer where it was confirmed that the drainage hose and wiring needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2021 GMC Yukon Denali XL. The contact stated that during rainy weather, rainwater leaked into the vehicle through the drainage hose, causing an electrical short. The vehicle was taken to a dealer where it was confirmed that the drainage hose and wiring needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.
Mfg Campaign: 11589374
Recall Date: May 17, 2024
General Motors, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2021 GMC Yukon Denali XL. The contact stated that during rainy weather, rainwater leaked into the vehicle through the drainage hose, causing an electrical short. The vehicle was taken to a dealer where it was confirmed that the drainage hose and wiring needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2021 GMC Yukon Denali XL. The contact stated that during rainy weather, rainwater leaked into the vehicle through the drainage hose, causing an electrical short. The vehicle was taken to a dealer where it was confirmed that the drainage hose and wiring needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2021 GMC Yukon Denali XL. The contact stated that during rainy weather, rainwater leaked into the vehicle through the drainage hose, causing an electrical short. The vehicle was taken to a dealer where it was confirmed that the drainage hose and wiring needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.
Mfg Campaign: 11589374
Recall Date: May 17, 2024
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Our rear seat belts no longer retract after unbuckling. We do not know if they will work in the case of an accident as they will not even retract their own weight after unbuckling.
Corrective Action:
Our rear seat belts no longer retract after unbuckling. We do not know if they will work in the case of an accident as they will not even retract their own weight after unbuckling.
Additional Notes:
Our rear seat belts no longer retract after unbuckling. We do not know if they will work in the case of an accident as they will not even retract their own weight after unbuckling.
Mfg Campaign: 11579730
Recall Date: Mar 27, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving my check engine light came on indicating that service was needed on the Electronic Stability Control (ESC), traction control, Anti-Lock Brake System (ABS), brake assist the vehicle top speed reduced to 43mph. My braking system was compromised and I have to travel at reduced speeds on busy roadways to arrive at my destinations. I have taken the vehicle to a certified GMC technician for diagnostics and repair.
Corrective Action:
While driving my check engine light came on indicating that service was needed on the Electronic Stability Control (ESC), traction control, Anti-Lock Brake System (ABS), brake assist the vehicle top speed reduced to 43mph. My braking system was compromised and I have to travel at reduced speeds on busy roadways to arrive at my destinations. I have taken the vehicle to a certified GMC technician for diagnostics and repair.
Additional Notes:
While driving my check engine light came on indicating that service was needed on the Electronic Stability Control (ESC), traction control, Anti-Lock Brake System (ABS), brake assist the vehicle top speed reduced to 43mph. My braking system was compromised and I have to travel at reduced speeds on busy roadways to arrive at my destinations. I have taken the vehicle to a certified GMC technician for diagnostics and repair.
Mfg Campaign: 11575674
Recall Date: Mar 5, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving my check engine light came on indicating that service was needed on the Electronic Stability Control (ESC), traction control, Anti-Lock Brake System (ABS), brake assist the vehicle top speed reduced to 43mph. My braking system was compromised and I have to travel at reduced speeds on busy roadways to arrive at my destinations. I have taken the vehicle to a certified GMC technician for diagnostics and repair.
Corrective Action:
While driving my check engine light came on indicating that service was needed on the Electronic Stability Control (ESC), traction control, Anti-Lock Brake System (ABS), brake assist the vehicle top speed reduced to 43mph. My braking system was compromised and I have to travel at reduced speeds on busy roadways to arrive at my destinations. I have taken the vehicle to a certified GMC technician for diagnostics and repair.
Additional Notes:
While driving my check engine light came on indicating that service was needed on the Electronic Stability Control (ESC), traction control, Anti-Lock Brake System (ABS), brake assist the vehicle top speed reduced to 43mph. My braking system was compromised and I have to travel at reduced speeds on busy roadways to arrive at my destinations. I have taken the vehicle to a certified GMC technician for diagnostics and repair.
Mfg Campaign: 11575674
Recall Date: Mar 5, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving my check engine light came on indicating that service was needed on the Electronic Stability Control (ESC), traction control, Anti-Lock Brake System (ABS), brake assist the vehicle top speed reduced to 43mph. My braking system was compromised and I have to travel at reduced speeds on busy roadways to arrive at my destinations. I have taken the vehicle to a certified GMC technician for diagnostics and repair.
Corrective Action:
While driving my check engine light came on indicating that service was needed on the Electronic Stability Control (ESC), traction control, Anti-Lock Brake System (ABS), brake assist the vehicle top speed reduced to 43mph. My braking system was compromised and I have to travel at reduced speeds on busy roadways to arrive at my destinations. I have taken the vehicle to a certified GMC technician for diagnostics and repair.
Additional Notes:
While driving my check engine light came on indicating that service was needed on the Electronic Stability Control (ESC), traction control, Anti-Lock Brake System (ABS), brake assist the vehicle top speed reduced to 43mph. My braking system was compromised and I have to travel at reduced speeds on busy roadways to arrive at my destinations. I have taken the vehicle to a certified GMC technician for diagnostics and repair.
Mfg Campaign: 11575674
Recall Date: Mar 5, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving on a normal local highway and my car started to slow and an indicator to 'press start' to restart the engine came up. I tried to do that and the engine wouldn't turn over. My car sputtered to a stop during rush hour traffic as I was able to drift over to side of the road. The car wouldn't start after that, waiting for 10-20 minutes and re-trying wouldn't work either. I had to have it towed and am now awaiting a fuel pump module that is on back order. No warnings to me that it would happen and I fear that this could have happened on the highway at high speeds, causing a crash. My car is a large SUV that takes a lot to stop, the car just sputtering and dying is unacceptable. I see my car wasn't included in the recall of this issue back in 2021, but I believe it was manufactured during the impacted window and I took deliver in May of 2021 of the new car. I think more cars should be recalled to prevent this from happening to other people. Very scary when it happens and the alternative situations it can happen in, especially for such a large vehicle that typically is carrying multiple passengers.
Corrective Action:
I was driving on a normal local highway and my car started to slow and an indicator to 'press start' to restart the engine came up. I tried to do that and the engine wouldn't turn over. My car sputtered to a stop during rush hour traffic as I was able to drift over to side of the road. The car wouldn't start after that, waiting for 10-20 minutes and re-trying wouldn't work either. I had to have it towed and am now awaiting a fuel pump module that is on back order. No warnings to me that it would happen and I fear that this could have happened on the highway at high speeds, causing a crash. My car is a large SUV that takes a lot to stop, the car just sputtering and dying is unacceptable. I see my car wasn't included in the recall of this issue back in 2021, but I believe it was manufactured during the impacted window and I took deliver in May of 2021 of the new car. I think more cars should be recalled to prevent this from happening to other people. Very scary when it happens and the alternative situations it can happen in, especially for such a large vehicle that typically is carrying multiple passengers.
Additional Notes:
I was driving on a normal local highway and my car started to slow and an indicator to 'press start' to restart the engine came up. I tried to do that and the engine wouldn't turn over. My car sputtered to a stop during rush hour traffic as I was able to drift over to side of the road. The car wouldn't start after that, waiting for 10-20 minutes and re-trying wouldn't work either. I had to have it towed and am now awaiting a fuel pump module that is on back order. No warnings to me that it would happen and I fear that this could have happened on the highway at high speeds, causing a crash. My car is a large SUV that takes a lot to stop, the car just sputtering and dying is unacceptable. I see my car wasn't included in the recall of this issue back in 2021, but I believe it was manufactured during the impacted window and I took deliver in May of 2021 of the new car. I think more cars should be recalled to prevent this from happening to other people. Very scary when it happens and the alternative situations it can happen in, especially for such a large vehicle that typically is carrying multiple passengers.
Mfg Campaign: 11565828
Recall Date: Jan 16, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving on a normal local highway and my car started to slow and an indicator to 'press start' to restart the engine came up. I tried to do that and the engine wouldn't turn over. My car sputtered to a stop during rush hour traffic as I was able to drift over to side of the road. The car wouldn't start after that, waiting for 10-20 minutes and re-trying wouldn't work either. I had to have it towed and am now awaiting a fuel pump module that is on back order. No warnings to me that it would happen and I fear that this could have happened on the highway at high speeds, causing a crash. My car is a large SUV that takes a lot to stop, the car just sputtering and dying is unacceptable. I see my car wasn't included in the recall of this issue back in 2021, but I believe it was manufactured during the impacted window and I took deliver in May of 2021 of the new car. I think more cars should be recalled to prevent this from happening to other people. Very scary when it happens and the alternative situations it can happen in, especially for such a large vehicle that typically is carrying multiple passengers.
Corrective Action:
I was driving on a normal local highway and my car started to slow and an indicator to 'press start' to restart the engine came up. I tried to do that and the engine wouldn't turn over. My car sputtered to a stop during rush hour traffic as I was able to drift over to side of the road. The car wouldn't start after that, waiting for 10-20 minutes and re-trying wouldn't work either. I had to have it towed and am now awaiting a fuel pump module that is on back order. No warnings to me that it would happen and I fear that this could have happened on the highway at high speeds, causing a crash. My car is a large SUV that takes a lot to stop, the car just sputtering and dying is unacceptable. I see my car wasn't included in the recall of this issue back in 2021, but I believe it was manufactured during the impacted window and I took deliver in May of 2021 of the new car. I think more cars should be recalled to prevent this from happening to other people. Very scary when it happens and the alternative situations it can happen in, especially for such a large vehicle that typically is carrying multiple passengers.
Additional Notes:
I was driving on a normal local highway and my car started to slow and an indicator to 'press start' to restart the engine came up. I tried to do that and the engine wouldn't turn over. My car sputtered to a stop during rush hour traffic as I was able to drift over to side of the road. The car wouldn't start after that, waiting for 10-20 minutes and re-trying wouldn't work either. I had to have it towed and am now awaiting a fuel pump module that is on back order. No warnings to me that it would happen and I fear that this could have happened on the highway at high speeds, causing a crash. My car is a large SUV that takes a lot to stop, the car just sputtering and dying is unacceptable. I see my car wasn't included in the recall of this issue back in 2021, but I believe it was manufactured during the impacted window and I took deliver in May of 2021 of the new car. I think more cars should be recalled to prevent this from happening to other people. Very scary when it happens and the alternative situations it can happen in, especially for such a large vehicle that typically is carrying multiple passengers.
Mfg Campaign: 11565828
Recall Date: Jan 16, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Breaking system engages at high-speed for no reason. Very scary incident Breaking system engages at slow speed also for no reason.
Corrective Action:
Breaking system engages at high-speed for no reason. Very scary incident Breaking system engages at slow speed also for no reason.
Additional Notes:
Breaking system engages at high-speed for no reason. Very scary incident Breaking system engages at slow speed also for no reason.
Mfg Campaign: 11562155
Recall Date: Dec 27, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving down the interstate at 70mph and it randomly slams on the brakes. At about 45mph it let's loose and speeds back up. There's never anything in front of the car and it does it a few times a week. Usually throws everything on the floor that was on the seats and scares the hell out of anyone inside the vehicle. Waiting for it to do it with a semi behind us that can't stop as fast!
Corrective Action:
Driving down the interstate at 70mph and it randomly slams on the brakes. At about 45mph it let's loose and speeds back up. There's never anything in front of the car and it does it a few times a week. Usually throws everything on the floor that was on the seats and scares the hell out of anyone inside the vehicle. Waiting for it to do it with a semi behind us that can't stop as fast!
Additional Notes:
Driving down the interstate at 70mph and it randomly slams on the brakes. At about 45mph it let's loose and speeds back up. There's never anything in front of the car and it does it a few times a week. Usually throws everything on the floor that was on the seats and scares the hell out of anyone inside the vehicle. Waiting for it to do it with a semi behind us that can't stop as fast!
Mfg Campaign: 11561007
Recall Date: Dec 19, 2023
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The contact owns a 2021 GMC Yukon XL. The contact stated while driving 40 MPH during a rainstorm, the front windshield wipers suddenly failed operate, causing the contact to pull over to the shoulder of the roadway. After restarting the vehicle, the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 21,000.
Corrective Action:
The contact owns a 2021 GMC Yukon XL. The contact stated while driving 40 MPH during a rainstorm, the front windshield wipers suddenly failed operate, causing the contact to pull over to the shoulder of the roadway. After restarting the vehicle, the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 21,000.
Additional Notes:
The contact owns a 2021 GMC Yukon XL. The contact stated while driving 40 MPH during a rainstorm, the front windshield wipers suddenly failed operate, causing the contact to pull over to the shoulder of the roadway. After restarting the vehicle, the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 21,000.
Mfg Campaign: 11553001
Recall Date: Nov 1, 2023
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