Complaints & Recalls
Official Safety Recalls - Important!
19 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222382220
Recall Date: Nov 3, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372380
Recall Date: Aug 11, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212351030
Recall Date: Jan 27, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212332040
Recall Date: Sep 23, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333900
Recall Date: Jun 17, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212338110
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313000
Recall Date: Mar 18, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202312720
Recall Date: Nov 25, 2020
Consumer Complaints
164 ComplaintsGeneral Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
I'VE OWNED OVER A DOZEN GM TRUCKS OVER THE LAST 20+ YEARS AND THIS MODEL IS THE WORST EVER! MY COMPLAINT: GM TOOK AWAY THE TURN SIGNAL LIGHTS ON THE SIDE MIRRORS. THE TURN SIGNAL INDICATORS ON THE DASH ARE TOO SMALL AND LOCATED WITH MANY OTHER LIGHTS/INDICATORS, SO THEY CANNOT BE SEEN QUICKLY NOR 'EASILY' AND CAN'T BE HEARD UNDER NORMAL TRAFFIC CONDITIONS. THIS CREATES AN INCREDIBLY DANGEROUS SITUATION WITH DRIVER DISTRACTION TRYING TO SEE IF A TURN SIGNAL HAS BEEN ACTIVATED AND INCREASES THE RISK OF VEHICLES NEXT TO THE TRUCK NOT EXPECTING A LANE CHANGE IF THEY ARE AHEAD OF THE TAIL LIGHTS. NUMEROUS TIMES OVER THE PAST FEW WEEKS I'VE OWNED THIS VEHICLE, I'VE ALMOST RUN INTO ADJACENT VEHICLES I COULDN'T 'SEE' BECAUSE THE BLIND SPOT WARNING SYSTEM DOES NOT DETECT VEHICLES WELL ENOUGH TO AVOID TURNING INTO THEM AND ALSO BECAUSE I WAS DISTRACTED TRYING TO SEE THE TURN INDICATOR ON THE DASHBOARD, OOK INTO THE SIDE MIRRORS AND WATCH MY DISTANCE TO CARS IN FRONT OF ME. THE TURN SIGNAL INDICATORS ON THE MIRRORS ON THE PRIOR MODEL SIGNIFICANTLY REDUCED DRIVER DISTRACTIONS AND INCREASED SAFETY TO THE DRIVER, PASSENGERS AND ADJACENT VEHICLES. GM MUST BE HELD ACCOUNTABLE FOR REMOVING SAFETY FEATURES! THEY MUST BE FORCED TO REPLACE THE MIRRORS WITH ONES THAT HAVE TURN SIGNAL INDICATORS IN THEM LIKE ON PRIOR MODEL YEARS. IF IT'S NOT A SAFETY ISSUE, WHY DID THEY HAVE THE INDICATORS IN THE MIRRORS BEFORE?? REMOVING THE MIRROR SIGNAL LIGHTS WAS OBVIOUSLY A SICK WAY FOR GM TO SAVE A FEW DOLLARS WITH INTENDED DISREGARD FOR THE SAFETY OF IT'S OWNERS, PASSENGERS AND EVERYONE ELSE ON THE ROAD. THESE PROBLEMS EXIST WHEN THE VEHICLE IS STOPPED (BLIND SPOT ISSUES), TURNING, CHANGING LANES AND MOVING ON EVERY TYPE OF ROADWAY, BUT ESPECIALLY AT HIGHWAY SPEEDS WHERE HUNDREDS OF FEET ARE TRAVELED IN ONLY A FEW SECONDS, AND DISTRACTIONS BECOME EVEN MORE UNSAFE AND DANGEROUS TO EVERYONE.
Corrective Action:
I'VE OWNED OVER A DOZEN GM TRUCKS OVER THE LAST 20+ YEARS AND THIS MODEL IS THE WORST EVER! MY COMPLAINT: GM TOOK AWAY THE TURN SIGNAL LIGHTS ON THE SIDE MIRRORS. THE TURN SIGNAL INDICATORS ON THE DASH ARE TOO SMALL AND LOCATED WITH MANY OTHER LIGHTS/INDICATORS, SO THEY CANNOT BE SEEN QUICKLY NOR 'EASILY' AND CAN'T BE HEARD UNDER NORMAL TRAFFIC CONDITIONS. THIS CREATES AN INCREDIBLY DANGEROUS SITUATION WITH DRIVER DISTRACTION TRYING TO SEE IF A TURN SIGNAL HAS BEEN ACTIVATED AND INCREASES THE RISK OF VEHICLES NEXT TO THE TRUCK NOT EXPECTING A LANE CHANGE IF THEY ARE AHEAD OF THE TAIL LIGHTS. NUMEROUS TIMES OVER THE PAST FEW WEEKS I'VE OWNED THIS VEHICLE, I'VE ALMOST RUN INTO ADJACENT VEHICLES I COULDN'T 'SEE' BECAUSE THE BLIND SPOT WARNING SYSTEM DOES NOT DETECT VEHICLES WELL ENOUGH TO AVOID TURNING INTO THEM AND ALSO BECAUSE I WAS DISTRACTED TRYING TO SEE THE TURN INDICATOR ON THE DASHBOARD, OOK INTO THE SIDE MIRRORS AND WATCH MY DISTANCE TO CARS IN FRONT OF ME. THE TURN SIGNAL INDICATORS ON THE MIRRORS ON THE PRIOR MODEL SIGNIFICANTLY REDUCED DRIVER DISTRACTIONS AND INCREASED SAFETY TO THE DRIVER, PASSENGERS AND ADJACENT VEHICLES. GM MUST BE HELD ACCOUNTABLE FOR REMOVING SAFETY FEATURES! THEY MUST BE FORCED TO REPLACE THE MIRRORS WITH ONES THAT HAVE TURN SIGNAL INDICATORS IN THEM LIKE ON PRIOR MODEL YEARS. IF IT'S NOT A SAFETY ISSUE, WHY DID THEY HAVE THE INDICATORS IN THE MIRRORS BEFORE?? REMOVING THE MIRROR SIGNAL LIGHTS WAS OBVIOUSLY A SICK WAY FOR GM TO SAVE A FEW DOLLARS WITH INTENDED DISREGARD FOR THE SAFETY OF IT'S OWNERS, PASSENGERS AND EVERYONE ELSE ON THE ROAD. THESE PROBLEMS EXIST WHEN THE VEHICLE IS STOPPED (BLIND SPOT ISSUES), TURNING, CHANGING LANES AND MOVING ON EVERY TYPE OF ROADWAY, BUT ESPECIALLY AT HIGHWAY SPEEDS WHERE HUNDREDS OF FEET ARE TRAVELED IN ONLY A FEW SECONDS, AND DISTRACTIONS BECOME EVEN MORE UNSAFE AND DANGEROUS TO EVERYONE.
Additional Notes:
I'VE OWNED OVER A DOZEN GM TRUCKS OVER THE LAST 20+ YEARS AND THIS MODEL IS THE WORST EVER! MY COMPLAINT: GM TOOK AWAY THE TURN SIGNAL LIGHTS ON THE SIDE MIRRORS. THE TURN SIGNAL INDICATORS ON THE DASH ARE TOO SMALL AND LOCATED WITH MANY OTHER LIGHTS/INDICATORS, SO THEY CANNOT BE SEEN QUICKLY NOR 'EASILY' AND CAN'T BE HEARD UNDER NORMAL TRAFFIC CONDITIONS. THIS CREATES AN INCREDIBLY DANGEROUS SITUATION WITH DRIVER DISTRACTION TRYING TO SEE IF A TURN SIGNAL HAS BEEN ACTIVATED AND INCREASES THE RISK OF VEHICLES NEXT TO THE TRUCK NOT EXPECTING A LANE CHANGE IF THEY ARE AHEAD OF THE TAIL LIGHTS. NUMEROUS TIMES OVER THE PAST FEW WEEKS I'VE OWNED THIS VEHICLE, I'VE ALMOST RUN INTO ADJACENT VEHICLES I COULDN'T 'SEE' BECAUSE THE BLIND SPOT WARNING SYSTEM DOES NOT DETECT VEHICLES WELL ENOUGH TO AVOID TURNING INTO THEM AND ALSO BECAUSE I WAS DISTRACTED TRYING TO SEE THE TURN INDICATOR ON THE DASHBOARD, OOK INTO THE SIDE MIRRORS AND WATCH MY DISTANCE TO CARS IN FRONT OF ME. THE TURN SIGNAL INDICATORS ON THE MIRRORS ON THE PRIOR MODEL SIGNIFICANTLY REDUCED DRIVER DISTRACTIONS AND INCREASED SAFETY TO THE DRIVER, PASSENGERS AND ADJACENT VEHICLES. GM MUST BE HELD ACCOUNTABLE FOR REMOVING SAFETY FEATURES! THEY MUST BE FORCED TO REPLACE THE MIRRORS WITH ONES THAT HAVE TURN SIGNAL INDICATORS IN THEM LIKE ON PRIOR MODEL YEARS. IF IT'S NOT A SAFETY ISSUE, WHY DID THEY HAVE THE INDICATORS IN THE MIRRORS BEFORE?? REMOVING THE MIRROR SIGNAL LIGHTS WAS OBVIOUSLY A SICK WAY FOR GM TO SAVE A FEW DOLLARS WITH INTENDED DISREGARD FOR THE SAFETY OF IT'S OWNERS, PASSENGERS AND EVERYONE ELSE ON THE ROAD. THESE PROBLEMS EXIST WHEN THE VEHICLE IS STOPPED (BLIND SPOT ISSUES), TURNING, CHANGING LANES AND MOVING ON EVERY TYPE OF ROADWAY, BUT ESPECIALLY AT HIGHWAY SPEEDS WHERE HUNDREDS OF FEET ARE TRAVELED IN ONLY A FEW SECONDS, AND DISTRACTIONS BECOME EVEN MORE UNSAFE AND DANGEROUS TO EVERYONE.
Mfg Campaign: 11390879
Recall Date: Jan 31, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
GM CHANGED THE TRAVEL OF THE STEERING COLUMN SO NOW IT'S ONLY A FEW INCHES FROM THE DASHBOARD. IN PRIOR MODELS, THE STEERING WHEEL (SW) TRAVEL WAS MUCH MORE. DUE TO GM'S DESIRE TO SAVE MONEY AND COMPLETE DISREGARD FOR DRIVER, PASSENGER AND OTHER VEHICLES SAFETY, THE DRIVER HAS TO REACH OUT TO THE SW RESULTING AT DANGEROUS ELBOW ANGLES. IN PERFORMANCE CARS, THE SW IS DESIGNED TO BE CLOSE TO THE DRIVER BECAUSE PHYSICS PRINCIPLES OF TORQUE REVEAL: THE GREATER THE ANGLE OF REACH, THE MORE TORQUE IT REQUIRES TO TURN THE SW. SO REACHING OUT WITH THE ELBOW AT ZERO TO 10 DEGREES REQUIRES A MUCH LONGER REACH, THUS GREATER FORCE/TORQUE AND LONGER REACTION TIME, THAN HAVING THE SW AT A 30-40 DEGREE 'ELBOW BEND'. THE POINT IS, FOR A DRIVER TO TURN THE SW ON THIS VEHICLE, IT TAKES TOO MUCH STRENGTH AND TOO LONG A REACTION TIME TO SAFELY OPERATE IT. I DO NOT FEEL SAFE DRIVING THIS MODEL LIKE I DID WITH PRIOR MODEL YEARS. WITH THIS 'LAND YACHT' HAVING AN EVEN LONGER WHEELBASE THAN BEFORE, THE DISTANCE TO THE SW IS EVEN MORE CRITICAL IN REGARDS TO REACTION TIME AND SAFE DRIVING! PLUS, SINCE THE SW IS SO CLOSE TO THE DASHBOARD, WHEN I RAISE MY LEG TO STEP ON THE BRAKE PEDAL (WHICH NOW I HAVE TO DO BECAUSE GM ALSO TOOK AWAY THE FOOT PEDAL ADJUSTER!), MY LEG HITS THE BOTTOM OF THE SW! THE TIME IT NOW TAKES TO BRING A FOOT UP OVER THE BRAKE PEDAL, TO LOOK DOWN TO SEE IF YOUR LEG IS GOING TO HIT THE SW AND CAUSE THE SW TO EITHER STOP MOVING OR RE-DIRECT THE VEHICLE INTO AN UNPLANNED DIRECTION, ALL WHILE TRYING TO STOP THIS OVER 7,700 LB VEHICLE WITH MUSHIER BRAKES THAN ANY MODEL EVER, IS DANGEROUSLY LONG. THE OVERALL REACTION TIME TO GENERALLY STOP THIS MODEL IS AT LEAST 5 TIMES THAT OF MY 2018 YUKON XL DENALI. THE TRAVEL LENGTH OF THE SW NEEDS TO BE INCREASED 2-3 INCHES TO SAFELY OPERATE THIS TRUCK. GM MUST BE HELD ACCOUNTABLE FOR INCREASING DANGEROUS SITUATIONS WITH THEIR VEHICLES!
Corrective Action:
GM CHANGED THE TRAVEL OF THE STEERING COLUMN SO NOW IT'S ONLY A FEW INCHES FROM THE DASHBOARD. IN PRIOR MODELS, THE STEERING WHEEL (SW) TRAVEL WAS MUCH MORE. DUE TO GM'S DESIRE TO SAVE MONEY AND COMPLETE DISREGARD FOR DRIVER, PASSENGER AND OTHER VEHICLES SAFETY, THE DRIVER HAS TO REACH OUT TO THE SW RESULTING AT DANGEROUS ELBOW ANGLES. IN PERFORMANCE CARS, THE SW IS DESIGNED TO BE CLOSE TO THE DRIVER BECAUSE PHYSICS PRINCIPLES OF TORQUE REVEAL: THE GREATER THE ANGLE OF REACH, THE MORE TORQUE IT REQUIRES TO TURN THE SW. SO REACHING OUT WITH THE ELBOW AT ZERO TO 10 DEGREES REQUIRES A MUCH LONGER REACH, THUS GREATER FORCE/TORQUE AND LONGER REACTION TIME, THAN HAVING THE SW AT A 30-40 DEGREE 'ELBOW BEND'. THE POINT IS, FOR A DRIVER TO TURN THE SW ON THIS VEHICLE, IT TAKES TOO MUCH STRENGTH AND TOO LONG A REACTION TIME TO SAFELY OPERATE IT. I DO NOT FEEL SAFE DRIVING THIS MODEL LIKE I DID WITH PRIOR MODEL YEARS. WITH THIS 'LAND YACHT' HAVING AN EVEN LONGER WHEELBASE THAN BEFORE, THE DISTANCE TO THE SW IS EVEN MORE CRITICAL IN REGARDS TO REACTION TIME AND SAFE DRIVING! PLUS, SINCE THE SW IS SO CLOSE TO THE DASHBOARD, WHEN I RAISE MY LEG TO STEP ON THE BRAKE PEDAL (WHICH NOW I HAVE TO DO BECAUSE GM ALSO TOOK AWAY THE FOOT PEDAL ADJUSTER!), MY LEG HITS THE BOTTOM OF THE SW! THE TIME IT NOW TAKES TO BRING A FOOT UP OVER THE BRAKE PEDAL, TO LOOK DOWN TO SEE IF YOUR LEG IS GOING TO HIT THE SW AND CAUSE THE SW TO EITHER STOP MOVING OR RE-DIRECT THE VEHICLE INTO AN UNPLANNED DIRECTION, ALL WHILE TRYING TO STOP THIS OVER 7,700 LB VEHICLE WITH MUSHIER BRAKES THAN ANY MODEL EVER, IS DANGEROUSLY LONG. THE OVERALL REACTION TIME TO GENERALLY STOP THIS MODEL IS AT LEAST 5 TIMES THAT OF MY 2018 YUKON XL DENALI. THE TRAVEL LENGTH OF THE SW NEEDS TO BE INCREASED 2-3 INCHES TO SAFELY OPERATE THIS TRUCK. GM MUST BE HELD ACCOUNTABLE FOR INCREASING DANGEROUS SITUATIONS WITH THEIR VEHICLES!
Additional Notes:
GM CHANGED THE TRAVEL OF THE STEERING COLUMN SO NOW IT'S ONLY A FEW INCHES FROM THE DASHBOARD. IN PRIOR MODELS, THE STEERING WHEEL (SW) TRAVEL WAS MUCH MORE. DUE TO GM'S DESIRE TO SAVE MONEY AND COMPLETE DISREGARD FOR DRIVER, PASSENGER AND OTHER VEHICLES SAFETY, THE DRIVER HAS TO REACH OUT TO THE SW RESULTING AT DANGEROUS ELBOW ANGLES. IN PERFORMANCE CARS, THE SW IS DESIGNED TO BE CLOSE TO THE DRIVER BECAUSE PHYSICS PRINCIPLES OF TORQUE REVEAL: THE GREATER THE ANGLE OF REACH, THE MORE TORQUE IT REQUIRES TO TURN THE SW. SO REACHING OUT WITH THE ELBOW AT ZERO TO 10 DEGREES REQUIRES A MUCH LONGER REACH, THUS GREATER FORCE/TORQUE AND LONGER REACTION TIME, THAN HAVING THE SW AT A 30-40 DEGREE 'ELBOW BEND'. THE POINT IS, FOR A DRIVER TO TURN THE SW ON THIS VEHICLE, IT TAKES TOO MUCH STRENGTH AND TOO LONG A REACTION TIME TO SAFELY OPERATE IT. I DO NOT FEEL SAFE DRIVING THIS MODEL LIKE I DID WITH PRIOR MODEL YEARS. WITH THIS 'LAND YACHT' HAVING AN EVEN LONGER WHEELBASE THAN BEFORE, THE DISTANCE TO THE SW IS EVEN MORE CRITICAL IN REGARDS TO REACTION TIME AND SAFE DRIVING! PLUS, SINCE THE SW IS SO CLOSE TO THE DASHBOARD, WHEN I RAISE MY LEG TO STEP ON THE BRAKE PEDAL (WHICH NOW I HAVE TO DO BECAUSE GM ALSO TOOK AWAY THE FOOT PEDAL ADJUSTER!), MY LEG HITS THE BOTTOM OF THE SW! THE TIME IT NOW TAKES TO BRING A FOOT UP OVER THE BRAKE PEDAL, TO LOOK DOWN TO SEE IF YOUR LEG IS GOING TO HIT THE SW AND CAUSE THE SW TO EITHER STOP MOVING OR RE-DIRECT THE VEHICLE INTO AN UNPLANNED DIRECTION, ALL WHILE TRYING TO STOP THIS OVER 7,700 LB VEHICLE WITH MUSHIER BRAKES THAN ANY MODEL EVER, IS DANGEROUSLY LONG. THE OVERALL REACTION TIME TO GENERALLY STOP THIS MODEL IS AT LEAST 5 TIMES THAT OF MY 2018 YUKON XL DENALI. THE TRAVEL LENGTH OF THE SW NEEDS TO BE INCREASED 2-3 INCHES TO SAFELY OPERATE THIS TRUCK. GM MUST BE HELD ACCOUNTABLE FOR INCREASING DANGEROUS SITUATIONS WITH THEIR VEHICLES!
Mfg Campaign: 11390885
Recall Date: Jan 31, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
GM CHANGED THE TRAVEL OF THE STEERING COLUMN SO NOW IT'S ONLY A FEW INCHES FROM THE DASHBOARD. IN PRIOR MODELS, THE STEERING WHEEL (SW) TRAVEL WAS MUCH MORE. DUE TO GM'S DESIRE TO SAVE MONEY AND COMPLETE DISREGARD FOR DRIVER, PASSENGER AND OTHER VEHICLES SAFETY, THE DRIVER HAS TO REACH OUT TO THE SW RESULTING AT DANGEROUS ELBOW ANGLES. IN PERFORMANCE CARS, THE SW IS DESIGNED TO BE CLOSE TO THE DRIVER BECAUSE PHYSICS PRINCIPLES OF TORQUE REVEAL: THE GREATER THE ANGLE OF REACH, THE MORE TORQUE IT REQUIRES TO TURN THE SW. SO REACHING OUT WITH THE ELBOW AT ZERO TO 10 DEGREES REQUIRES A MUCH LONGER REACH, THUS GREATER FORCE/TORQUE AND LONGER REACTION TIME, THAN HAVING THE SW AT A 30-40 DEGREE 'ELBOW BEND'. THE POINT IS, FOR A DRIVER TO TURN THE SW ON THIS VEHICLE, IT TAKES TOO MUCH STRENGTH AND TOO LONG A REACTION TIME TO SAFELY OPERATE IT. I DO NOT FEEL SAFE DRIVING THIS MODEL LIKE I DID WITH PRIOR MODEL YEARS. WITH THIS 'LAND YACHT' HAVING AN EVEN LONGER WHEELBASE THAN BEFORE, THE DISTANCE TO THE SW IS EVEN MORE CRITICAL IN REGARDS TO REACTION TIME AND SAFE DRIVING! PLUS, SINCE THE SW IS SO CLOSE TO THE DASHBOARD, WHEN I RAISE MY LEG TO STEP ON THE BRAKE PEDAL (WHICH NOW I HAVE TO DO BECAUSE GM ALSO TOOK AWAY THE FOOT PEDAL ADJUSTER!), MY LEG HITS THE BOTTOM OF THE SW! THE TIME IT NOW TAKES TO BRING A FOOT UP OVER THE BRAKE PEDAL, TO LOOK DOWN TO SEE IF YOUR LEG IS GOING TO HIT THE SW AND CAUSE THE SW TO EITHER STOP MOVING OR RE-DIRECT THE VEHICLE INTO AN UNPLANNED DIRECTION, ALL WHILE TRYING TO STOP THIS OVER 7,700 LB VEHICLE WITH MUSHIER BRAKES THAN ANY MODEL EVER, IS DANGEROUSLY LONG. THE OVERALL REACTION TIME TO GENERALLY STOP THIS MODEL IS AT LEAST 5 TIMES THAT OF MY 2018 YUKON XL DENALI. THE TRAVEL LENGTH OF THE SW NEEDS TO BE INCREASED 2-3 INCHES TO SAFELY OPERATE THIS TRUCK. GM MUST BE HELD ACCOUNTABLE FOR INCREASING DANGEROUS SITUATIONS WITH THEIR VEHICLES!
Corrective Action:
GM CHANGED THE TRAVEL OF THE STEERING COLUMN SO NOW IT'S ONLY A FEW INCHES FROM THE DASHBOARD. IN PRIOR MODELS, THE STEERING WHEEL (SW) TRAVEL WAS MUCH MORE. DUE TO GM'S DESIRE TO SAVE MONEY AND COMPLETE DISREGARD FOR DRIVER, PASSENGER AND OTHER VEHICLES SAFETY, THE DRIVER HAS TO REACH OUT TO THE SW RESULTING AT DANGEROUS ELBOW ANGLES. IN PERFORMANCE CARS, THE SW IS DESIGNED TO BE CLOSE TO THE DRIVER BECAUSE PHYSICS PRINCIPLES OF TORQUE REVEAL: THE GREATER THE ANGLE OF REACH, THE MORE TORQUE IT REQUIRES TO TURN THE SW. SO REACHING OUT WITH THE ELBOW AT ZERO TO 10 DEGREES REQUIRES A MUCH LONGER REACH, THUS GREATER FORCE/TORQUE AND LONGER REACTION TIME, THAN HAVING THE SW AT A 30-40 DEGREE 'ELBOW BEND'. THE POINT IS, FOR A DRIVER TO TURN THE SW ON THIS VEHICLE, IT TAKES TOO MUCH STRENGTH AND TOO LONG A REACTION TIME TO SAFELY OPERATE IT. I DO NOT FEEL SAFE DRIVING THIS MODEL LIKE I DID WITH PRIOR MODEL YEARS. WITH THIS 'LAND YACHT' HAVING AN EVEN LONGER WHEELBASE THAN BEFORE, THE DISTANCE TO THE SW IS EVEN MORE CRITICAL IN REGARDS TO REACTION TIME AND SAFE DRIVING! PLUS, SINCE THE SW IS SO CLOSE TO THE DASHBOARD, WHEN I RAISE MY LEG TO STEP ON THE BRAKE PEDAL (WHICH NOW I HAVE TO DO BECAUSE GM ALSO TOOK AWAY THE FOOT PEDAL ADJUSTER!), MY LEG HITS THE BOTTOM OF THE SW! THE TIME IT NOW TAKES TO BRING A FOOT UP OVER THE BRAKE PEDAL, TO LOOK DOWN TO SEE IF YOUR LEG IS GOING TO HIT THE SW AND CAUSE THE SW TO EITHER STOP MOVING OR RE-DIRECT THE VEHICLE INTO AN UNPLANNED DIRECTION, ALL WHILE TRYING TO STOP THIS OVER 7,700 LB VEHICLE WITH MUSHIER BRAKES THAN ANY MODEL EVER, IS DANGEROUSLY LONG. THE OVERALL REACTION TIME TO GENERALLY STOP THIS MODEL IS AT LEAST 5 TIMES THAT OF MY 2018 YUKON XL DENALI. THE TRAVEL LENGTH OF THE SW NEEDS TO BE INCREASED 2-3 INCHES TO SAFELY OPERATE THIS TRUCK. GM MUST BE HELD ACCOUNTABLE FOR INCREASING DANGEROUS SITUATIONS WITH THEIR VEHICLES!
Additional Notes:
GM CHANGED THE TRAVEL OF THE STEERING COLUMN SO NOW IT'S ONLY A FEW INCHES FROM THE DASHBOARD. IN PRIOR MODELS, THE STEERING WHEEL (SW) TRAVEL WAS MUCH MORE. DUE TO GM'S DESIRE TO SAVE MONEY AND COMPLETE DISREGARD FOR DRIVER, PASSENGER AND OTHER VEHICLES SAFETY, THE DRIVER HAS TO REACH OUT TO THE SW RESULTING AT DANGEROUS ELBOW ANGLES. IN PERFORMANCE CARS, THE SW IS DESIGNED TO BE CLOSE TO THE DRIVER BECAUSE PHYSICS PRINCIPLES OF TORQUE REVEAL: THE GREATER THE ANGLE OF REACH, THE MORE TORQUE IT REQUIRES TO TURN THE SW. SO REACHING OUT WITH THE ELBOW AT ZERO TO 10 DEGREES REQUIRES A MUCH LONGER REACH, THUS GREATER FORCE/TORQUE AND LONGER REACTION TIME, THAN HAVING THE SW AT A 30-40 DEGREE 'ELBOW BEND'. THE POINT IS, FOR A DRIVER TO TURN THE SW ON THIS VEHICLE, IT TAKES TOO MUCH STRENGTH AND TOO LONG A REACTION TIME TO SAFELY OPERATE IT. I DO NOT FEEL SAFE DRIVING THIS MODEL LIKE I DID WITH PRIOR MODEL YEARS. WITH THIS 'LAND YACHT' HAVING AN EVEN LONGER WHEELBASE THAN BEFORE, THE DISTANCE TO THE SW IS EVEN MORE CRITICAL IN REGARDS TO REACTION TIME AND SAFE DRIVING! PLUS, SINCE THE SW IS SO CLOSE TO THE DASHBOARD, WHEN I RAISE MY LEG TO STEP ON THE BRAKE PEDAL (WHICH NOW I HAVE TO DO BECAUSE GM ALSO TOOK AWAY THE FOOT PEDAL ADJUSTER!), MY LEG HITS THE BOTTOM OF THE SW! THE TIME IT NOW TAKES TO BRING A FOOT UP OVER THE BRAKE PEDAL, TO LOOK DOWN TO SEE IF YOUR LEG IS GOING TO HIT THE SW AND CAUSE THE SW TO EITHER STOP MOVING OR RE-DIRECT THE VEHICLE INTO AN UNPLANNED DIRECTION, ALL WHILE TRYING TO STOP THIS OVER 7,700 LB VEHICLE WITH MUSHIER BRAKES THAN ANY MODEL EVER, IS DANGEROUSLY LONG. THE OVERALL REACTION TIME TO GENERALLY STOP THIS MODEL IS AT LEAST 5 TIMES THAT OF MY 2018 YUKON XL DENALI. THE TRAVEL LENGTH OF THE SW NEEDS TO BE INCREASED 2-3 INCHES TO SAFELY OPERATE THIS TRUCK. GM MUST BE HELD ACCOUNTABLE FOR INCREASING DANGEROUS SITUATIONS WITH THEIR VEHICLES!
Mfg Campaign: 11390885
Recall Date: Jan 31, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WITH ONLY 52 MILES (2-DAYS OLD), I WAS DRIVING HOME WHEN I HEARD A KNOCK. THEN THE ENGINE LIGHT CAME ON AND THE VEHICLE STABILITY CONTROL LOWERED THE VEHICLE AND THE VEHICLE SHUT OFF. I WAS LEFT IN THE MIDDLE OF TRAFFIC UNABLE TO MOVE THE VEHICLE TO A SAFE LOCATION. NEUTRAL WOULD NOT WORK EITHER. WHEN THE VEHICLE WAS TOWED TO THE GMC DEALERSHIP, THEY KNEW EXACTLY WHAT WAS WRONG WITH THE CAR, BROKEN SPRINGS IN THE ENGINE. APPARENTLY THEY SENT A NOTICE STATING THAT THE ENGINE SPRINGS WERE BREAKING AND NEEDED TO BE REPLACED. THE DEALERSHIP ONLY OFFERED TO REPLACE THE 2 BROKEN SPRINGS, NOT ALL OF THEM SINCE MY VEHICLE WAS BUILT AFTER THE DATE NOTED FOR HAVING ISSUES. THEY WOULD NOT PROVIDE ME WITH ANY PAPERWORK ABOUT THE SERVICE. I'M NOT SURE HOW THIS COMPANY CAN GET AWAY WITH SELLING VEHICLES THEY KNOW HAVE ISSUES WITH FAULTY PARTS.
Corrective Action:
WITH ONLY 52 MILES (2-DAYS OLD), I WAS DRIVING HOME WHEN I HEARD A KNOCK. THEN THE ENGINE LIGHT CAME ON AND THE VEHICLE STABILITY CONTROL LOWERED THE VEHICLE AND THE VEHICLE SHUT OFF. I WAS LEFT IN THE MIDDLE OF TRAFFIC UNABLE TO MOVE THE VEHICLE TO A SAFE LOCATION. NEUTRAL WOULD NOT WORK EITHER. WHEN THE VEHICLE WAS TOWED TO THE GMC DEALERSHIP, THEY KNEW EXACTLY WHAT WAS WRONG WITH THE CAR, BROKEN SPRINGS IN THE ENGINE. APPARENTLY THEY SENT A NOTICE STATING THAT THE ENGINE SPRINGS WERE BREAKING AND NEEDED TO BE REPLACED. THE DEALERSHIP ONLY OFFERED TO REPLACE THE 2 BROKEN SPRINGS, NOT ALL OF THEM SINCE MY VEHICLE WAS BUILT AFTER THE DATE NOTED FOR HAVING ISSUES. THEY WOULD NOT PROVIDE ME WITH ANY PAPERWORK ABOUT THE SERVICE. I'M NOT SURE HOW THIS COMPANY CAN GET AWAY WITH SELLING VEHICLES THEY KNOW HAVE ISSUES WITH FAULTY PARTS.
Additional Notes:
WITH ONLY 52 MILES (2-DAYS OLD), I WAS DRIVING HOME WHEN I HEARD A KNOCK. THEN THE ENGINE LIGHT CAME ON AND THE VEHICLE STABILITY CONTROL LOWERED THE VEHICLE AND THE VEHICLE SHUT OFF. I WAS LEFT IN THE MIDDLE OF TRAFFIC UNABLE TO MOVE THE VEHICLE TO A SAFE LOCATION. NEUTRAL WOULD NOT WORK EITHER. WHEN THE VEHICLE WAS TOWED TO THE GMC DEALERSHIP, THEY KNEW EXACTLY WHAT WAS WRONG WITH THE CAR, BROKEN SPRINGS IN THE ENGINE. APPARENTLY THEY SENT A NOTICE STATING THAT THE ENGINE SPRINGS WERE BREAKING AND NEEDED TO BE REPLACED. THE DEALERSHIP ONLY OFFERED TO REPLACE THE 2 BROKEN SPRINGS, NOT ALL OF THEM SINCE MY VEHICLE WAS BUILT AFTER THE DATE NOTED FOR HAVING ISSUES. THEY WOULD NOT PROVIDE ME WITH ANY PAPERWORK ABOUT THE SERVICE. I'M NOT SURE HOW THIS COMPANY CAN GET AWAY WITH SELLING VEHICLES THEY KNOW HAVE ISSUES WITH FAULTY PARTS.
Mfg Campaign: 11372749
Recall Date: Nov 2, 2020
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