Complaints & Recalls
Official Safety Recalls - Important!
19 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222382220
Recall Date: Nov 3, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372380
Recall Date: Aug 11, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212351030
Recall Date: Jan 27, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212332040
Recall Date: Sep 23, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333900
Recall Date: Jun 17, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212338110
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313000
Recall Date: Mar 18, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202312720
Recall Date: Nov 25, 2020
Consumer Complaints
164 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving on a highway at 70 MPH then vehicle shut off / lost all power (with my kids in the car!!). Luckily we made it across three lanes of traffic to the shoulder. Got the vehicle to the dealership where they said they found large amounts of metal shavings in my engine. The engine was replaced but I am still nervous when office that it could happen again. I’m in a Facebook group where people are continually reporting the same thing happening to them. I bought this large vehicle to transport my kids and this is an extreme safety hazard (not only for us but those driving around us). This happened when I only had approximately 18,000 miles on the vehicle. Pretty much still brand new. Since then, I recently had to have the belt replaced again and the rear differentials flushed for loud grinding noises.
Corrective Action:
Driving on a highway at 70 MPH then vehicle shut off / lost all power (with my kids in the car!!). Luckily we made it across three lanes of traffic to the shoulder. Got the vehicle to the dealership where they said they found large amounts of metal shavings in my engine. The engine was replaced but I am still nervous when office that it could happen again. I’m in a Facebook group where people are continually reporting the same thing happening to them. I bought this large vehicle to transport my kids and this is an extreme safety hazard (not only for us but those driving around us). This happened when I only had approximately 18,000 miles on the vehicle. Pretty much still brand new. Since then, I recently had to have the belt replaced again and the rear differentials flushed for loud grinding noises.
Additional Notes:
Driving on a highway at 70 MPH then vehicle shut off / lost all power (with my kids in the car!!). Luckily we made it across three lanes of traffic to the shoulder. Got the vehicle to the dealership where they said they found large amounts of metal shavings in my engine. The engine was replaced but I am still nervous when office that it could happen again. I’m in a Facebook group where people are continually reporting the same thing happening to them. I bought this large vehicle to transport my kids and this is an extreme safety hazard (not only for us but those driving around us). This happened when I only had approximately 18,000 miles on the vehicle. Pretty much still brand new. Since then, I recently had to have the belt replaced again and the rear differentials flushed for loud grinding noises.
Mfg Campaign: 11646245
Recall Date: Mar 4, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Our family of 6 were traveling home on the Freeway, from a family road trip going about 75 mph. The engine revved up and then the entire car all electronics went black. And then flashed back on. A warning told me to "Start Engine" I attempted to, and it would not turn over. I was able to get to the shoulder to get us out of the hi-speed traffic. I put our hazards on, and the "Start Engine" warning popped up again. I attempted to start the engine again and it wouldn't turn over. All the warnings started to flash things like "check transmission, check battery.." etc. We asked our kids to stay buckled, because of the hi-speed traffic, and that it was dark outside, and we were in more of rural area. We called the nearest tow company, and had to wait about 30-40 minutes for him to get to us. The tow truck operator was not able to get the car in neutral to be able to get the Yukon on to the tow truck, he eventually got it on. The next morning the Service Tech called and said the car was completely dead when he got to it. Then, he called me later in the day and said he was able to look at the vehicle and run diagnostics and said the engine had seized. My car is less than 4 years old and had 66k miles. I had it serviced right before our family road trip at 64k miles. We have been the only owners and have always serviced it through GMC Service Centers Only. *Note*We had complained multiple times of a squeaking/chirping noise coming from the engine. Since we first received it. The service center kept the vehicle a couple of times overnight to try and diagnose. We had to pay for a new belt replacement, and the squeaking/chirping noise was never resolved. We wonder if this was a preexisting issue.
Corrective Action:
Our family of 6 were traveling home on the Freeway, from a family road trip going about 75 mph. The engine revved up and then the entire car all electronics went black. And then flashed back on. A warning told me to "Start Engine" I attempted to, and it would not turn over. I was able to get to the shoulder to get us out of the hi-speed traffic. I put our hazards on, and the "Start Engine" warning popped up again. I attempted to start the engine again and it wouldn't turn over. All the warnings started to flash things like "check transmission, check battery.." etc. We asked our kids to stay buckled, because of the hi-speed traffic, and that it was dark outside, and we were in more of rural area. We called the nearest tow company, and had to wait about 30-40 minutes for him to get to us. The tow truck operator was not able to get the car in neutral to be able to get the Yukon on to the tow truck, he eventually got it on. The next morning the Service Tech called and said the car was completely dead when he got to it. Then, he called me later in the day and said he was able to look at the vehicle and run diagnostics and said the engine had seized. My car is less than 4 years old and had 66k miles. I had it serviced right before our family road trip at 64k miles. We have been the only owners and have always serviced it through GMC Service Centers Only. *Note*We had complained multiple times of a squeaking/chirping noise coming from the engine. Since we first received it. The service center kept the vehicle a couple of times overnight to try and diagnose. We had to pay for a new belt replacement, and the squeaking/chirping noise was never resolved. We wonder if this was a preexisting issue.
Additional Notes:
Our family of 6 were traveling home on the Freeway, from a family road trip going about 75 mph. The engine revved up and then the entire car all electronics went black. And then flashed back on. A warning told me to "Start Engine" I attempted to, and it would not turn over. I was able to get to the shoulder to get us out of the hi-speed traffic. I put our hazards on, and the "Start Engine" warning popped up again. I attempted to start the engine again and it wouldn't turn over. All the warnings started to flash things like "check transmission, check battery.." etc. We asked our kids to stay buckled, because of the hi-speed traffic, and that it was dark outside, and we were in more of rural area. We called the nearest tow company, and had to wait about 30-40 minutes for him to get to us. The tow truck operator was not able to get the car in neutral to be able to get the Yukon on to the tow truck, he eventually got it on. The next morning the Service Tech called and said the car was completely dead when he got to it. Then, he called me later in the day and said he was able to look at the vehicle and run diagnostics and said the engine had seized. My car is less than 4 years old and had 66k miles. I had it serviced right before our family road trip at 64k miles. We have been the only owners and have always serviced it through GMC Service Centers Only. *Note*We had complained multiple times of a squeaking/chirping noise coming from the engine. Since we first received it. The service center kept the vehicle a couple of times overnight to try and diagnose. We had to pay for a new belt replacement, and the squeaking/chirping noise was never resolved. We wonder if this was a preexisting issue.
Mfg Campaign: 11645509
Recall Date: Feb 28, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
We purchased our 2021 GMC Yukon used from a dealership 1 year ago with zero issues. 3 days ago out of no where there is a very loud squeaking sound in the front under the hood. No engine or warning lights just the sound. We had a mechanic check it and a part inside the tansmission is broke. NOT fixable, MUST be replaced.......
Corrective Action:
We purchased our 2021 GMC Yukon used from a dealership 1 year ago with zero issues. 3 days ago out of no where there is a very loud squeaking sound in the front under the hood. No engine or warning lights just the sound. We had a mechanic check it and a part inside the tansmission is broke. NOT fixable, MUST be replaced.......
Additional Notes:
We purchased our 2021 GMC Yukon used from a dealership 1 year ago with zero issues. 3 days ago out of no where there is a very loud squeaking sound in the front under the hood. No engine or warning lights just the sound. We had a mechanic check it and a part inside the tansmission is broke. NOT fixable, MUST be replaced.......
Mfg Campaign: 11645559
Recall Date: Feb 28, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My wife was driving down the road with my Daughter and the engine simply stopped running without warning. She was able to coast to a stop on the side of the road and engage her hazard lights. When she tried to restart the engine it just cranked but never started. We had it towed to a mechanic and the mechanic told us that the engine is seized and we likely need a new engine, total cost of over $20,000. This vehicle should not be having this type of issue at 70,000 miles. If they were on a busy highway in the middle of rush hour it would have been a very dangerous situation.
Corrective Action:
My wife was driving down the road with my Daughter and the engine simply stopped running without warning. She was able to coast to a stop on the side of the road and engage her hazard lights. When she tried to restart the engine it just cranked but never started. We had it towed to a mechanic and the mechanic told us that the engine is seized and we likely need a new engine, total cost of over $20,000. This vehicle should not be having this type of issue at 70,000 miles. If they were on a busy highway in the middle of rush hour it would have been a very dangerous situation.
Additional Notes:
My wife was driving down the road with my Daughter and the engine simply stopped running without warning. She was able to coast to a stop on the side of the road and engage her hazard lights. When she tried to restart the engine it just cranked but never started. We had it towed to a mechanic and the mechanic told us that the engine is seized and we likely need a new engine, total cost of over $20,000. This vehicle should not be having this type of issue at 70,000 miles. If they were on a busy highway in the middle of rush hour it would have been a very dangerous situation.
Mfg Campaign: 11644898
Recall Date: Feb 25, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Car shutdown and shifted on its own down to neutral from drive. Was driving on highway. Never was able to shift to another gear after pulling over. Computer board was completely blank. Engine would never restart. This is the second engine to go out in this vehicle.
Corrective Action:
Car shutdown and shifted on its own down to neutral from drive. Was driving on highway. Never was able to shift to another gear after pulling over. Computer board was completely blank. Engine would never restart. This is the second engine to go out in this vehicle.
Additional Notes:
Car shutdown and shifted on its own down to neutral from drive. Was driving on highway. Never was able to shift to another gear after pulling over. Computer board was completely blank. Engine would never restart. This is the second engine to go out in this vehicle.
Mfg Campaign: 11644671
Recall Date: Feb 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On [XXX] while driving my 2021 GMC Yukon Denali to work, the vehicle suddenly lost power without warning. I had it towed to the dealership, where I was informed that the fuse pack needed replacement. Less than 36 hours after getting my vehicle back, I experienced another critical failure—while driving, the traction control light and check engine light came on, and the engine began making a loud clacking noise. Upon returning it to the dealership, I was told that the vehicle required a complete engine replacement. Prior to this incident, my Yukon had no known mechanical issues. However, despite the vehicle being only three years old and under GMC’s 5-year/60,000-mile PowerTrain warranty, the failure occurred at 65,722 miles—just over the coverage limit. GMC has acknowledged nearly 900,000 reported issues related to this engine defect, yet instead of issuing a full recall, I was only offered 60% coverage, leaving me with over $5,000 in out-of-pocket costs for an issue that is clearly a widespread manufacturing defect. I purchased this vehicle for its reputation of reliability and safety, especially as the primary mode of transportation for my family of five, with no nearby relatives to rely on. Given the known defects, it is unacceptable that GMC has failed to take full responsibility. I am formally requesting that GMC cover the full cost of the engine replacement and issue a recall to prevent other consumers from experiencing the same failure. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] while driving my 2021 GMC Yukon Denali to work, the vehicle suddenly lost power without warning. I had it towed to the dealership, where I was informed that the fuse pack needed replacement. Less than 36 hours after getting my vehicle back, I experienced another critical failure—while driving, the traction control light and check engine light came on, and the engine began making a loud clacking noise. Upon returning it to the dealership, I was told that the vehicle required a complete engine replacement. Prior to this incident, my Yukon had no known mechanical issues. However, despite the vehicle being only three years old and under GMC’s 5-year/60,000-mile PowerTrain warranty, the failure occurred at 65,722 miles—just over the coverage limit. GMC has acknowledged nearly 900,000 reported issues related to this engine defect, yet instead of issuing a full recall, I was only offered 60% coverage, leaving me with over $5,000 in out-of-pocket costs for an issue that is clearly a widespread manufacturing defect. I purchased this vehicle for its reputation of reliability and safety, especially as the primary mode of transportation for my family of five, with no nearby relatives to rely on. Given the known defects, it is unacceptable that GMC has failed to take full responsibility. I am formally requesting that GMC cover the full cost of the engine replacement and issue a recall to prevent other consumers from experiencing the same failure. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] while driving my 2021 GMC Yukon Denali to work, the vehicle suddenly lost power without warning. I had it towed to the dealership, where I was informed that the fuse pack needed replacement. Less than 36 hours after getting my vehicle back, I experienced another critical failure—while driving, the traction control light and check engine light came on, and the engine began making a loud clacking noise. Upon returning it to the dealership, I was told that the vehicle required a complete engine replacement. Prior to this incident, my Yukon had no known mechanical issues. However, despite the vehicle being only three years old and under GMC’s 5-year/60,000-mile PowerTrain warranty, the failure occurred at 65,722 miles—just over the coverage limit. GMC has acknowledged nearly 900,000 reported issues related to this engine defect, yet instead of issuing a full recall, I was only offered 60% coverage, leaving me with over $5,000 in out-of-pocket costs for an issue that is clearly a widespread manufacturing defect. I purchased this vehicle for its reputation of reliability and safety, especially as the primary mode of transportation for my family of five, with no nearby relatives to rely on. Given the known defects, it is unacceptable that GMC has failed to take full responsibility. I am formally requesting that GMC cover the full cost of the engine replacement and issue a recall to prevent other consumers from experiencing the same failure. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11643618
Recall Date: Feb 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Car shakes in drive, car shakes when accelerating, transmission issues, rear differential had to be replaced.
Corrective Action:
Car shakes in drive, car shakes when accelerating, transmission issues, rear differential had to be replaced.
Additional Notes:
Car shakes in drive, car shakes when accelerating, transmission issues, rear differential had to be replaced.
Mfg Campaign: 11641789
Recall Date: Feb 10, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car shakes in drive, car shakes when accelerating, transmission issues, rear differential had to be replaced.
Corrective Action:
Car shakes in drive, car shakes when accelerating, transmission issues, rear differential had to be replaced.
Additional Notes:
Car shakes in drive, car shakes when accelerating, transmission issues, rear differential had to be replaced.
Mfg Campaign: 11641789
Recall Date: Feb 10, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Car shakes in drive, car shakes when accelerating, transmission issues, rear differential had to be replaced.
Corrective Action:
Car shakes in drive, car shakes when accelerating, transmission issues, rear differential had to be replaced.
Additional Notes:
Car shakes in drive, car shakes when accelerating, transmission issues, rear differential had to be replaced.
Mfg Campaign: 11641789
Recall Date: Feb 10, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving down the highway when the engine started making a very loud rattling noise. I was able to almost get out of the travel lane. The engine does not restart and is seized. The temperature was 10°f and the closest two was 3 hours away and the vehicle was partially blocking the 2 lane highway on the right side. Unknown inspection status by manufacturer. There was no warning light at any time even after the shutdown. The symptom of the intense loud rattling occurred approximately 60 seconds before complete failure. Just enough time to get to a pull out off a bridge.
Corrective Action:
I was driving down the highway when the engine started making a very loud rattling noise. I was able to almost get out of the travel lane. The engine does not restart and is seized. The temperature was 10°f and the closest two was 3 hours away and the vehicle was partially blocking the 2 lane highway on the right side. Unknown inspection status by manufacturer. There was no warning light at any time even after the shutdown. The symptom of the intense loud rattling occurred approximately 60 seconds before complete failure. Just enough time to get to a pull out off a bridge.
Additional Notes:
I was driving down the highway when the engine started making a very loud rattling noise. I was able to almost get out of the travel lane. The engine does not restart and is seized. The temperature was 10°f and the closest two was 3 hours away and the vehicle was partially blocking the 2 lane highway on the right side. Unknown inspection status by manufacturer. There was no warning light at any time even after the shutdown. The symptom of the intense loud rattling occurred approximately 60 seconds before complete failure. Just enough time to get to a pull out off a bridge.
Mfg Campaign: 11641520
Recall Date: Feb 8, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 GMC Yukon. The contact stated that while driving at an undisclosed speed, the transmission warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired and remained at the local dealer for further investigation. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 24V839000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 63,000.
Corrective Action:
The contact owns a 2021 GMC Yukon. The contact stated that while driving at an undisclosed speed, the transmission warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired and remained at the local dealer for further investigation. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 24V839000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 63,000.
Additional Notes:
The contact owns a 2021 GMC Yukon. The contact stated that while driving at an undisclosed speed, the transmission warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired and remained at the local dealer for further investigation. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 24V839000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 63,000.
Mfg Campaign: 11639641
Recall Date: Jan 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On or about September 28 while traveling N on US 67 it was necessary to stop at a construction stop light. As I started to accelerate a pinging started. I continued roughly 10 miles, to my daughters house. The truck was flat bedded back to Jones Auto Center in Monmouth Ill. The found a bent push rod and bad lifter in the #1 Cyl. Repairs were done per the attached Invoice. Milage was 103,000. On 11/5/2024 while traveling on US 116 @ 65+-MPH the engine froze, with instant stoppage. Flatbedded to Myler Automotive where the engine was replaced per the attached Invoices. Milage was 105907.
Corrective Action:
On or about September 28 while traveling N on US 67 it was necessary to stop at a construction stop light. As I started to accelerate a pinging started. I continued roughly 10 miles, to my daughters house. The truck was flat bedded back to Jones Auto Center in Monmouth Ill. The found a bent push rod and bad lifter in the #1 Cyl. Repairs were done per the attached Invoice. Milage was 103,000. On 11/5/2024 while traveling on US 116 @ 65+-MPH the engine froze, with instant stoppage. Flatbedded to Myler Automotive where the engine was replaced per the attached Invoices. Milage was 105907.
Additional Notes:
On or about September 28 while traveling N on US 67 it was necessary to stop at a construction stop light. As I started to accelerate a pinging started. I continued roughly 10 miles, to my daughters house. The truck was flat bedded back to Jones Auto Center in Monmouth Ill. The found a bent push rod and bad lifter in the #1 Cyl. Repairs were done per the attached Invoice. Milage was 103,000. On 11/5/2024 while traveling on US 116 @ 65+-MPH the engine froze, with instant stoppage. Flatbedded to Myler Automotive where the engine was replaced per the attached Invoices. Milage was 105907.
Mfg Campaign: 11639420
Recall Date: Jan 29, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine is consuming 3qt oil every 1,000 miles. Has been consuming oil since 34,000 mile mark and the transmission has been slipping where it revs very high before downshifting. GM has asked for an oil consumption test to be done and now we are 9,000 plus miles into it and they still say it's fine. This car is not worth the price. I can't even take it out of town due to needing the oil consumption every thousand miles by GM request. Complained about engine knocking at 22,000 miles and they said it was normal and I know it's not
Corrective Action:
Engine is consuming 3qt oil every 1,000 miles. Has been consuming oil since 34,000 mile mark and the transmission has been slipping where it revs very high before downshifting. GM has asked for an oil consumption test to be done and now we are 9,000 plus miles into it and they still say it's fine. This car is not worth the price. I can't even take it out of town due to needing the oil consumption every thousand miles by GM request. Complained about engine knocking at 22,000 miles and they said it was normal and I know it's not
Additional Notes:
Engine is consuming 3qt oil every 1,000 miles. Has been consuming oil since 34,000 mile mark and the transmission has been slipping where it revs very high before downshifting. GM has asked for an oil consumption test to be done and now we are 9,000 plus miles into it and they still say it's fine. This car is not worth the price. I can't even take it out of town due to needing the oil consumption every thousand miles by GM request. Complained about engine knocking at 22,000 miles and they said it was normal and I know it's not
Mfg Campaign: 11637898
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Engine is consuming 3qt oil every 1,000 miles. Has been consuming oil since 34,000 mile mark and the transmission has been slipping where it revs very high before downshifting. GM has asked for an oil consumption test to be done and now we are 9,000 plus miles into it and they still say it's fine. This car is not worth the price. I can't even take it out of town due to needing the oil consumption every thousand miles by GM request. Complained about engine knocking at 22,000 miles and they said it was normal and I know it's not
Corrective Action:
Engine is consuming 3qt oil every 1,000 miles. Has been consuming oil since 34,000 mile mark and the transmission has been slipping where it revs very high before downshifting. GM has asked for an oil consumption test to be done and now we are 9,000 plus miles into it and they still say it's fine. This car is not worth the price. I can't even take it out of town due to needing the oil consumption every thousand miles by GM request. Complained about engine knocking at 22,000 miles and they said it was normal and I know it's not
Additional Notes:
Engine is consuming 3qt oil every 1,000 miles. Has been consuming oil since 34,000 mile mark and the transmission has been slipping where it revs very high before downshifting. GM has asked for an oil consumption test to be done and now we are 9,000 plus miles into it and they still say it's fine. This car is not worth the price. I can't even take it out of town due to needing the oil consumption every thousand miles by GM request. Complained about engine knocking at 22,000 miles and they said it was normal and I know it's not
Mfg Campaign: 11637898
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
We purchased a new 2021 GMC Yukon Denali in July 2021.We have had continuous issues with the truck starting almost immediately after we purchased it and ending with a catastrophic engine failure despite only have ~81,000 miles on it. Even more concerning is that the engine failed while my two of my children were driving with 3 of their friends. The car seized up in the middle of a busy road while driving 55 mph. The kids had to coast to the side of a busy road where they exited the vehicle and waited for a tow truck. Despite regular oil changes and maintenance, we have experienced non-stop problems with the truck * Aug 2022 (29,470 miles): Engine wire chaffing relating to the fuel pressure sensor. Transmission slipping. * Oct 2022 (34,220 miles): “Grinding noises” related to brakes. Faulty brake sensor and brake replacement. * Nov 2022 (35,954 miles): Continued “grinding noises” * May 2023 (51,163 miles): Continued “grinding noises” which were again “shrugged off” by the dealership despite us bringing in the truck for the 3rd time related to this issue. Transmission slipping (transmission torn down, clutch assembly replaced, etc.) * Oct 2023 (62,365 miles): Continued “grinding noises” (4th time bringing the truck in for this reason). * Sep 2024 (81,000 miles): Catastrophic engine failure while driving on a busy road at 55 mph. Based on discussions with a wide range of mechanics, dealerships, shops, individuals within the automative industry, we have come to understand that the issues we have been facing with our truck are not unique. To be clear, we have experienced: i) the same problem repeatedly over a short period of time; ii) repeated unsuccessful attempts to fix the same issues; iii) a prolonged period for repairs where we did not have the vehicle; and iv) significant value loss due to catastrophic engine failure. Further, these problems compromised the safety of my family and has significantly disrupted our life.
Corrective Action:
We purchased a new 2021 GMC Yukon Denali in July 2021.We have had continuous issues with the truck starting almost immediately after we purchased it and ending with a catastrophic engine failure despite only have ~81,000 miles on it. Even more concerning is that the engine failed while my two of my children were driving with 3 of their friends. The car seized up in the middle of a busy road while driving 55 mph. The kids had to coast to the side of a busy road where they exited the vehicle and waited for a tow truck. Despite regular oil changes and maintenance, we have experienced non-stop problems with the truck * Aug 2022 (29,470 miles): Engine wire chaffing relating to the fuel pressure sensor. Transmission slipping. * Oct 2022 (34,220 miles): “Grinding noises” related to brakes. Faulty brake sensor and brake replacement. * Nov 2022 (35,954 miles): Continued “grinding noises” * May 2023 (51,163 miles): Continued “grinding noises” which were again “shrugged off” by the dealership despite us bringing in the truck for the 3rd time related to this issue. Transmission slipping (transmission torn down, clutch assembly replaced, etc.) * Oct 2023 (62,365 miles): Continued “grinding noises” (4th time bringing the truck in for this reason). * Sep 2024 (81,000 miles): Catastrophic engine failure while driving on a busy road at 55 mph. Based on discussions with a wide range of mechanics, dealerships, shops, individuals within the automative industry, we have come to understand that the issues we have been facing with our truck are not unique. To be clear, we have experienced: i) the same problem repeatedly over a short period of time; ii) repeated unsuccessful attempts to fix the same issues; iii) a prolonged period for repairs where we did not have the vehicle; and iv) significant value loss due to catastrophic engine failure. Further, these problems compromised the safety of my family and has significantly disrupted our life.
Additional Notes:
We purchased a new 2021 GMC Yukon Denali in July 2021.We have had continuous issues with the truck starting almost immediately after we purchased it and ending with a catastrophic engine failure despite only have ~81,000 miles on it. Even more concerning is that the engine failed while my two of my children were driving with 3 of their friends. The car seized up in the middle of a busy road while driving 55 mph. The kids had to coast to the side of a busy road where they exited the vehicle and waited for a tow truck. Despite regular oil changes and maintenance, we have experienced non-stop problems with the truck * Aug 2022 (29,470 miles): Engine wire chaffing relating to the fuel pressure sensor. Transmission slipping. * Oct 2022 (34,220 miles): “Grinding noises” related to brakes. Faulty brake sensor and brake replacement. * Nov 2022 (35,954 miles): Continued “grinding noises” * May 2023 (51,163 miles): Continued “grinding noises” which were again “shrugged off” by the dealership despite us bringing in the truck for the 3rd time related to this issue. Transmission slipping (transmission torn down, clutch assembly replaced, etc.) * Oct 2023 (62,365 miles): Continued “grinding noises” (4th time bringing the truck in for this reason). * Sep 2024 (81,000 miles): Catastrophic engine failure while driving on a busy road at 55 mph. Based on discussions with a wide range of mechanics, dealerships, shops, individuals within the automative industry, we have come to understand that the issues we have been facing with our truck are not unique. To be clear, we have experienced: i) the same problem repeatedly over a short period of time; ii) repeated unsuccessful attempts to fix the same issues; iii) a prolonged period for repairs where we did not have the vehicle; and iv) significant value loss due to catastrophic engine failure. Further, these problems compromised the safety of my family and has significantly disrupted our life.
Mfg Campaign: 11638004
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
We purchased a new 2021 GMC Yukon Denali in July 2021.We have had continuous issues with the truck starting almost immediately after we purchased it and ending with a catastrophic engine failure despite only have ~81,000 miles on it. Even more concerning is that the engine failed while my two of my children were driving with 3 of their friends. The car seized up in the middle of a busy road while driving 55 mph. The kids had to coast to the side of a busy road where they exited the vehicle and waited for a tow truck. Despite regular oil changes and maintenance, we have experienced non-stop problems with the truck * Aug 2022 (29,470 miles): Engine wire chaffing relating to the fuel pressure sensor. Transmission slipping. * Oct 2022 (34,220 miles): “Grinding noises” related to brakes. Faulty brake sensor and brake replacement. * Nov 2022 (35,954 miles): Continued “grinding noises” * May 2023 (51,163 miles): Continued “grinding noises” which were again “shrugged off” by the dealership despite us bringing in the truck for the 3rd time related to this issue. Transmission slipping (transmission torn down, clutch assembly replaced, etc.) * Oct 2023 (62,365 miles): Continued “grinding noises” (4th time bringing the truck in for this reason). * Sep 2024 (81,000 miles): Catastrophic engine failure while driving on a busy road at 55 mph. Based on discussions with a wide range of mechanics, dealerships, shops, individuals within the automative industry, we have come to understand that the issues we have been facing with our truck are not unique. To be clear, we have experienced: i) the same problem repeatedly over a short period of time; ii) repeated unsuccessful attempts to fix the same issues; iii) a prolonged period for repairs where we did not have the vehicle; and iv) significant value loss due to catastrophic engine failure. Further, these problems compromised the safety of my family and has significantly disrupted our life.
Corrective Action:
We purchased a new 2021 GMC Yukon Denali in July 2021.We have had continuous issues with the truck starting almost immediately after we purchased it and ending with a catastrophic engine failure despite only have ~81,000 miles on it. Even more concerning is that the engine failed while my two of my children were driving with 3 of their friends. The car seized up in the middle of a busy road while driving 55 mph. The kids had to coast to the side of a busy road where they exited the vehicle and waited for a tow truck. Despite regular oil changes and maintenance, we have experienced non-stop problems with the truck * Aug 2022 (29,470 miles): Engine wire chaffing relating to the fuel pressure sensor. Transmission slipping. * Oct 2022 (34,220 miles): “Grinding noises” related to brakes. Faulty brake sensor and brake replacement. * Nov 2022 (35,954 miles): Continued “grinding noises” * May 2023 (51,163 miles): Continued “grinding noises” which were again “shrugged off” by the dealership despite us bringing in the truck for the 3rd time related to this issue. Transmission slipping (transmission torn down, clutch assembly replaced, etc.) * Oct 2023 (62,365 miles): Continued “grinding noises” (4th time bringing the truck in for this reason). * Sep 2024 (81,000 miles): Catastrophic engine failure while driving on a busy road at 55 mph. Based on discussions with a wide range of mechanics, dealerships, shops, individuals within the automative industry, we have come to understand that the issues we have been facing with our truck are not unique. To be clear, we have experienced: i) the same problem repeatedly over a short period of time; ii) repeated unsuccessful attempts to fix the same issues; iii) a prolonged period for repairs where we did not have the vehicle; and iv) significant value loss due to catastrophic engine failure. Further, these problems compromised the safety of my family and has significantly disrupted our life.
Additional Notes:
We purchased a new 2021 GMC Yukon Denali in July 2021.We have had continuous issues with the truck starting almost immediately after we purchased it and ending with a catastrophic engine failure despite only have ~81,000 miles on it. Even more concerning is that the engine failed while my two of my children were driving with 3 of their friends. The car seized up in the middle of a busy road while driving 55 mph. The kids had to coast to the side of a busy road where they exited the vehicle and waited for a tow truck. Despite regular oil changes and maintenance, we have experienced non-stop problems with the truck * Aug 2022 (29,470 miles): Engine wire chaffing relating to the fuel pressure sensor. Transmission slipping. * Oct 2022 (34,220 miles): “Grinding noises” related to brakes. Faulty brake sensor and brake replacement. * Nov 2022 (35,954 miles): Continued “grinding noises” * May 2023 (51,163 miles): Continued “grinding noises” which were again “shrugged off” by the dealership despite us bringing in the truck for the 3rd time related to this issue. Transmission slipping (transmission torn down, clutch assembly replaced, etc.) * Oct 2023 (62,365 miles): Continued “grinding noises” (4th time bringing the truck in for this reason). * Sep 2024 (81,000 miles): Catastrophic engine failure while driving on a busy road at 55 mph. Based on discussions with a wide range of mechanics, dealerships, shops, individuals within the automative industry, we have come to understand that the issues we have been facing with our truck are not unique. To be clear, we have experienced: i) the same problem repeatedly over a short period of time; ii) repeated unsuccessful attempts to fix the same issues; iii) a prolonged period for repairs where we did not have the vehicle; and iv) significant value loss due to catastrophic engine failure. Further, these problems compromised the safety of my family and has significantly disrupted our life.
Mfg Campaign: 11638004
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 GMC Yukon XL. The contact stated that while driving 65 MPH, the vehicle shut off with the message to restart the vehicle displayed. The contact was able to pull over and restart the vehicle after several attempts; however, the failure reoccurred soon after the vehicle was restarted. Due to the failure, the vehicle was initially towed to a dealer but was later towed to an independent mechanic. The mechanic performed a diagnostic test and diagnosed the vehicle with engine failure. The vehicle remained in the possession of the independent mechanic. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2021 GMC Yukon XL. The contact stated that while driving 65 MPH, the vehicle shut off with the message to restart the vehicle displayed. The contact was able to pull over and restart the vehicle after several attempts; however, the failure reoccurred soon after the vehicle was restarted. Due to the failure, the vehicle was initially towed to a dealer but was later towed to an independent mechanic. The mechanic performed a diagnostic test and diagnosed the vehicle with engine failure. The vehicle remained in the possession of the independent mechanic. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2021 GMC Yukon XL. The contact stated that while driving 65 MPH, the vehicle shut off with the message to restart the vehicle displayed. The contact was able to pull over and restart the vehicle after several attempts; however, the failure reoccurred soon after the vehicle was restarted. Due to the failure, the vehicle was initially towed to a dealer but was later towed to an independent mechanic. The mechanic performed a diagnostic test and diagnosed the vehicle with engine failure. The vehicle remained in the possession of the independent mechanic. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Mfg Campaign: 11638008
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On Friday, [XXX] at approximately [XXX], my family was traveling on [XXX] at [XXX} in Colorado. Our 2021 Yukon Denali XL all of a sudden shut down without warning while going up the mountain at a spot where there was no shoulder. The car would not restart despite multiple attempts. We called 911 several times and waited in the lane of interstate traffic for approximately 45 minutes for emergency vehicles to arrive to block the lane. It was one of the most harrowing experiences of our lives. Our car was nearly hit five times by semi-trucks and cars that could not change lanes fast enough, and all we could do was put our flashers on, honk the horn at incoming cars, and tell our four children to lean back in the seat and prepare for impact. When the tow truck arrived, they could not get the car in neutral and the tow truck had to winch the Yukon on the flatbed to tow it. The car was towed to Raton, New Mexico. The mechanic said that he tried to put a bar on the engine and turn it over but it would not move. The vehicle is still at the mechanic’s shop in Raton, New Mexico. I am in the process of trying to get it towed to a GMC dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On Friday, [XXX] at approximately [XXX], my family was traveling on [XXX] at [XXX} in Colorado. Our 2021 Yukon Denali XL all of a sudden shut down without warning while going up the mountain at a spot where there was no shoulder. The car would not restart despite multiple attempts. We called 911 several times and waited in the lane of interstate traffic for approximately 45 minutes for emergency vehicles to arrive to block the lane. It was one of the most harrowing experiences of our lives. Our car was nearly hit five times by semi-trucks and cars that could not change lanes fast enough, and all we could do was put our flashers on, honk the horn at incoming cars, and tell our four children to lean back in the seat and prepare for impact. When the tow truck arrived, they could not get the car in neutral and the tow truck had to winch the Yukon on the flatbed to tow it. The car was towed to Raton, New Mexico. The mechanic said that he tried to put a bar on the engine and turn it over but it would not move. The vehicle is still at the mechanic’s shop in Raton, New Mexico. I am in the process of trying to get it towed to a GMC dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On Friday, [XXX] at approximately [XXX], my family was traveling on [XXX] at [XXX} in Colorado. Our 2021 Yukon Denali XL all of a sudden shut down without warning while going up the mountain at a spot where there was no shoulder. The car would not restart despite multiple attempts. We called 911 several times and waited in the lane of interstate traffic for approximately 45 minutes for emergency vehicles to arrive to block the lane. It was one of the most harrowing experiences of our lives. Our car was nearly hit five times by semi-trucks and cars that could not change lanes fast enough, and all we could do was put our flashers on, honk the horn at incoming cars, and tell our four children to lean back in the seat and prepare for impact. When the tow truck arrived, they could not get the car in neutral and the tow truck had to winch the Yukon on the flatbed to tow it. The car was towed to Raton, New Mexico. The mechanic said that he tried to put a bar on the engine and turn it over but it would not move. The vehicle is still at the mechanic’s shop in Raton, New Mexico. I am in the process of trying to get it towed to a GMC dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11637208
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
We were driving on the interstate outside of Chattanooga TN when our car went into neutral while we were in the left hand lane next to a 18 wheeler. My husband was driving and we have our four children and dog in the car. We lost acceleration. My husband was successful in getting us off the highway and onto the shoulder. The car started again and we tried to make it to the next exit when it went into neutral again and lost power. This was on [XXX]. We had it towed to the nearest dealer, Integrity Motors. They called us and said that it threw a rod and that the engine was broken and the whole engine would need to be replaced. After replacing the engine (it took 2 months) we picked the car up only to have the engine light come on. I took it to Autozone where they ran the codes and told me that the fuel injectors were bad and possibly the intake manifold gasket. I called Chattanooga and they told me that I should take it to the nearest GMC dealer. Parks GMC in Greenville inspected the car and we had to put in 8 fuel injectors. I have documentation of all of these issues. There was no warning light or any warning that our engine was about to shut down. We could have been in a serious wreck with the 18 wheeler with possible loss of life or injury. We have had significant financial loss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
We were driving on the interstate outside of Chattanooga TN when our car went into neutral while we were in the left hand lane next to a 18 wheeler. My husband was driving and we have our four children and dog in the car. We lost acceleration. My husband was successful in getting us off the highway and onto the shoulder. The car started again and we tried to make it to the next exit when it went into neutral again and lost power. This was on [XXX]. We had it towed to the nearest dealer, Integrity Motors. They called us and said that it threw a rod and that the engine was broken and the whole engine would need to be replaced. After replacing the engine (it took 2 months) we picked the car up only to have the engine light come on. I took it to Autozone where they ran the codes and told me that the fuel injectors were bad and possibly the intake manifold gasket. I called Chattanooga and they told me that I should take it to the nearest GMC dealer. Parks GMC in Greenville inspected the car and we had to put in 8 fuel injectors. I have documentation of all of these issues. There was no warning light or any warning that our engine was about to shut down. We could have been in a serious wreck with the 18 wheeler with possible loss of life or injury. We have had significant financial loss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
We were driving on the interstate outside of Chattanooga TN when our car went into neutral while we were in the left hand lane next to a 18 wheeler. My husband was driving and we have our four children and dog in the car. We lost acceleration. My husband was successful in getting us off the highway and onto the shoulder. The car started again and we tried to make it to the next exit when it went into neutral again and lost power. This was on [XXX]. We had it towed to the nearest dealer, Integrity Motors. They called us and said that it threw a rod and that the engine was broken and the whole engine would need to be replaced. After replacing the engine (it took 2 months) we picked the car up only to have the engine light come on. I took it to Autozone where they ran the codes and told me that the fuel injectors were bad and possibly the intake manifold gasket. I called Chattanooga and they told me that I should take it to the nearest GMC dealer. Parks GMC in Greenville inspected the car and we had to put in 8 fuel injectors. I have documentation of all of these issues. There was no warning light or any warning that our engine was about to shut down. We could have been in a serious wreck with the 18 wheeler with possible loss of life or injury. We have had significant financial loss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11636704
Recall Date: Jan 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Our 6.2L failed unexpectedly after regular maintenance. No warning, just the sound of knocking in the engine then loss of power and bad sounds from the engine. Stranded on side of road. GM wants to replace the entire engine without opening engine, claiming lower engine damage. Technicians say this is spun rod bearing problem that is very common. Dangerous and poor quality.
Corrective Action:
Our 6.2L failed unexpectedly after regular maintenance. No warning, just the sound of knocking in the engine then loss of power and bad sounds from the engine. Stranded on side of road. GM wants to replace the entire engine without opening engine, claiming lower engine damage. Technicians say this is spun rod bearing problem that is very common. Dangerous and poor quality.
Additional Notes:
Our 6.2L failed unexpectedly after regular maintenance. No warning, just the sound of knocking in the engine then loss of power and bad sounds from the engine. Stranded on side of road. GM wants to replace the entire engine without opening engine, claiming lower engine damage. Technicians say this is spun rod bearing problem that is very common. Dangerous and poor quality.
Mfg Campaign: 11636676
Recall Date: Jan 17, 2025
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025