Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18315
Recall Date: Sep 26, 2018
Consumer Complaints
53 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
December 28- Transmission goes bad, gets vehicle back Feb 17th - •Dangers include loss of vehicle control, wreck, cannot hit gas pedal. March there’s an exhaust leak. •Inhaling is dangerous as this contains carbon monoxide, potential fire, May y axle on muffler •Dangers include reduced engine performance that can lead to wrecks, carbon monoxide poisoning, and failed emissions test. July Engine failure in repairs until August •Can cause accidents August coolant leak •Can lead to engine overheating and lead to engine failure causing accidents. September unknown reason, car just keeps shutting off while driving. •Dangers in this one speak for themselves. Inspection can be done. Problems were confirmed but just keep continuing to occur. No warning signals, car just keeps breaking down for various reasons.
Corrective Action:
December 28- Transmission goes bad, gets vehicle back Feb 17th - •Dangers include loss of vehicle control, wreck, cannot hit gas pedal. March there’s an exhaust leak. •Inhaling is dangerous as this contains carbon monoxide, potential fire, May y axle on muffler •Dangers include reduced engine performance that can lead to wrecks, carbon monoxide poisoning, and failed emissions test. July Engine failure in repairs until August •Can cause accidents August coolant leak •Can lead to engine overheating and lead to engine failure causing accidents. September unknown reason, car just keeps shutting off while driving. •Dangers in this one speak for themselves. Inspection can be done. Problems were confirmed but just keep continuing to occur. No warning signals, car just keeps breaking down for various reasons.
Additional Notes:
December 28- Transmission goes bad, gets vehicle back Feb 17th - •Dangers include loss of vehicle control, wreck, cannot hit gas pedal. March there’s an exhaust leak. •Inhaling is dangerous as this contains carbon monoxide, potential fire, May y axle on muffler •Dangers include reduced engine performance that can lead to wrecks, carbon monoxide poisoning, and failed emissions test. July Engine failure in repairs until August •Can cause accidents August coolant leak •Can lead to engine overheating and lead to engine failure causing accidents. September unknown reason, car just keeps shutting off while driving. •Dangers in this one speak for themselves. Inspection can be done. Problems were confirmed but just keep continuing to occur. No warning signals, car just keeps breaking down for various reasons.
Mfg Campaign: 11613555
Recall Date: Sep 9, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
December 28- Transmission goes bad, gets vehicle back Feb 17th - •Dangers include loss of vehicle control, wreck, cannot hit gas pedal. March there’s an exhaust leak. •Inhaling is dangerous as this contains carbon monoxide, potential fire, May y axle on muffler •Dangers include reduced engine performance that can lead to wrecks, carbon monoxide poisoning, and failed emissions test. July Engine failure in repairs until August •Can cause accidents August coolant leak •Can lead to engine overheating and lead to engine failure causing accidents. September unknown reason, car just keeps shutting off while driving. •Dangers in this one speak for themselves. Inspection can be done. Problems were confirmed but just keep continuing to occur. No warning signals, car just keeps breaking down for various reasons.
Corrective Action:
December 28- Transmission goes bad, gets vehicle back Feb 17th - •Dangers include loss of vehicle control, wreck, cannot hit gas pedal. March there’s an exhaust leak. •Inhaling is dangerous as this contains carbon monoxide, potential fire, May y axle on muffler •Dangers include reduced engine performance that can lead to wrecks, carbon monoxide poisoning, and failed emissions test. July Engine failure in repairs until August •Can cause accidents August coolant leak •Can lead to engine overheating and lead to engine failure causing accidents. September unknown reason, car just keeps shutting off while driving. •Dangers in this one speak for themselves. Inspection can be done. Problems were confirmed but just keep continuing to occur. No warning signals, car just keeps breaking down for various reasons.
Additional Notes:
December 28- Transmission goes bad, gets vehicle back Feb 17th - •Dangers include loss of vehicle control, wreck, cannot hit gas pedal. March there’s an exhaust leak. •Inhaling is dangerous as this contains carbon monoxide, potential fire, May y axle on muffler •Dangers include reduced engine performance that can lead to wrecks, carbon monoxide poisoning, and failed emissions test. July Engine failure in repairs until August •Can cause accidents August coolant leak •Can lead to engine overheating and lead to engine failure causing accidents. September unknown reason, car just keeps shutting off while driving. •Dangers in this one speak for themselves. Inspection can be done. Problems were confirmed but just keep continuing to occur. No warning signals, car just keeps breaking down for various reasons.
Mfg Campaign: 11613555
Recall Date: Sep 9, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I have 98,000 on my Yukon XL Denali and I have a crack in the piston block as I was told by the dealer. I have an Endurance Car Warranty on the vehicle and the vehicle has been at the dealers since [XXX]. The warranty company is giving the dealer the run around where they have torn down the motor already twice to prove to them that there is a crack. Plus, there was no warning signs other than it not running smoothly as it has been and that is why it went to the shop. Nothing should be happening to this motor at 98,000. The vehicle is presently at Palm Chevrolet in Ocala, Florida and Scott Kelly is the service manager. Can you please give me some advice. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I have 98,000 on my Yukon XL Denali and I have a crack in the piston block as I was told by the dealer. I have an Endurance Car Warranty on the vehicle and the vehicle has been at the dealers since [XXX]. The warranty company is giving the dealer the run around where they have torn down the motor already twice to prove to them that there is a crack. Plus, there was no warning signs other than it not running smoothly as it has been and that is why it went to the shop. Nothing should be happening to this motor at 98,000. The vehicle is presently at Palm Chevrolet in Ocala, Florida and Scott Kelly is the service manager. Can you please give me some advice. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I have 98,000 on my Yukon XL Denali and I have a crack in the piston block as I was told by the dealer. I have an Endurance Car Warranty on the vehicle and the vehicle has been at the dealers since [XXX]. The warranty company is giving the dealer the run around where they have torn down the motor already twice to prove to them that there is a crack. Plus, there was no warning signs other than it not running smoothly as it has been and that is why it went to the shop. Nothing should be happening to this motor at 98,000. The vehicle is presently at Palm Chevrolet in Ocala, Florida and Scott Kelly is the service manager. Can you please give me some advice. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11610704
Recall Date: Aug 25, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 GMC Yukon XL. The contact stated that while reversing out of the driveway at approximately 2 MPH, the vehicle stopped moving. The contact depressed the accelerator pedal and the vehicle only revved. The contact stated that she was able to move the gear shift lever, however the vehicle was not responding in any gear. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
Corrective Action:
The contact owns a 2019 GMC Yukon XL. The contact stated that while reversing out of the driveway at approximately 2 MPH, the vehicle stopped moving. The contact depressed the accelerator pedal and the vehicle only revved. The contact stated that she was able to move the gear shift lever, however the vehicle was not responding in any gear. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
Additional Notes:
The contact owns a 2019 GMC Yukon XL. The contact stated that while reversing out of the driveway at approximately 2 MPH, the vehicle stopped moving. The contact depressed the accelerator pedal and the vehicle only revved. The contact stated that she was able to move the gear shift lever, however the vehicle was not responding in any gear. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
Mfg Campaign: 11608557
Recall Date: Aug 14, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
GM vehicles manufactured between 2015 – 2019 equipped with GM’s 8-speed transmission are equipped with a defective transmission design of GM’s Hydra-Matic 8L90 transmission or Hydra-Matic 8L45 transmission, which causes vehicles to suddenly lurch forward, shudder, and experience significant delays in acceleration. GM not only knew about this pervasive issue but developed a fix for it in 2018 – namely a transmission flush it calls Mod1a. However, GM made the business decision in 2019 to forgo recalling all impacted vehicles (approximately 2 million) to receive this flush, which would have cost GM about $305 per vehicle for a total $592 million, and instead decided to limit the flush to only unsold Cadillacs and trucks in certain states where it expected customers to complain within their warranty. Furthermore, GM never alerted existing customers of the issue or the fix and only addressed the issue if the customer was under warranty and complained about the shudder. GM marketed and sold these 8-speed automatic transmission vehicles as having “world-class performance,” lightning-fast and smooth shifting, along with improved fuel efficiency, and instead sold defective vehicles.” These conditions make it difficult to safely merge into traffic or back out of a garage/driveway. Even more troubling, the transmission defects cause the vehicle to delay downshifting and decelerating when the brakes are depressed. The affected vehicles include Chevrolet Silverado (2015-2019); Chevrolet Colorado (2017-2019); the Chevrolet Corvette (2015-2019); the Chevrolet Camaro (2016-2019); the Cadillac Escalade and Escalade ESV (2015-2019); the Cadillac ATS, ATS-V, CTS, CT6, and CTS-V (2016-2019); the GMC Sierra, Yukon, and Yukon XL, and Yukon Denali XL (2015-2019); and the GMC Canyon (2017-2019).
Corrective Action:
GM vehicles manufactured between 2015 – 2019 equipped with GM’s 8-speed transmission are equipped with a defective transmission design of GM’s Hydra-Matic 8L90 transmission or Hydra-Matic 8L45 transmission, which causes vehicles to suddenly lurch forward, shudder, and experience significant delays in acceleration. GM not only knew about this pervasive issue but developed a fix for it in 2018 – namely a transmission flush it calls Mod1a. However, GM made the business decision in 2019 to forgo recalling all impacted vehicles (approximately 2 million) to receive this flush, which would have cost GM about $305 per vehicle for a total $592 million, and instead decided to limit the flush to only unsold Cadillacs and trucks in certain states where it expected customers to complain within their warranty. Furthermore, GM never alerted existing customers of the issue or the fix and only addressed the issue if the customer was under warranty and complained about the shudder. GM marketed and sold these 8-speed automatic transmission vehicles as having “world-class performance,” lightning-fast and smooth shifting, along with improved fuel efficiency, and instead sold defective vehicles.” These conditions make it difficult to safely merge into traffic or back out of a garage/driveway. Even more troubling, the transmission defects cause the vehicle to delay downshifting and decelerating when the brakes are depressed. The affected vehicles include Chevrolet Silverado (2015-2019); Chevrolet Colorado (2017-2019); the Chevrolet Corvette (2015-2019); the Chevrolet Camaro (2016-2019); the Cadillac Escalade and Escalade ESV (2015-2019); the Cadillac ATS, ATS-V, CTS, CT6, and CTS-V (2016-2019); the GMC Sierra, Yukon, and Yukon XL, and Yukon Denali XL (2015-2019); and the GMC Canyon (2017-2019).
Additional Notes:
GM vehicles manufactured between 2015 – 2019 equipped with GM’s 8-speed transmission are equipped with a defective transmission design of GM’s Hydra-Matic 8L90 transmission or Hydra-Matic 8L45 transmission, which causes vehicles to suddenly lurch forward, shudder, and experience significant delays in acceleration. GM not only knew about this pervasive issue but developed a fix for it in 2018 – namely a transmission flush it calls Mod1a. However, GM made the business decision in 2019 to forgo recalling all impacted vehicles (approximately 2 million) to receive this flush, which would have cost GM about $305 per vehicle for a total $592 million, and instead decided to limit the flush to only unsold Cadillacs and trucks in certain states where it expected customers to complain within their warranty. Furthermore, GM never alerted existing customers of the issue or the fix and only addressed the issue if the customer was under warranty and complained about the shudder. GM marketed and sold these 8-speed automatic transmission vehicles as having “world-class performance,” lightning-fast and smooth shifting, along with improved fuel efficiency, and instead sold defective vehicles.” These conditions make it difficult to safely merge into traffic or back out of a garage/driveway. Even more troubling, the transmission defects cause the vehicle to delay downshifting and decelerating when the brakes are depressed. The affected vehicles include Chevrolet Silverado (2015-2019); Chevrolet Colorado (2017-2019); the Chevrolet Corvette (2015-2019); the Chevrolet Camaro (2016-2019); the Cadillac Escalade and Escalade ESV (2015-2019); the Cadillac ATS, ATS-V, CTS, CT6, and CTS-V (2016-2019); the GMC Sierra, Yukon, and Yukon XL, and Yukon Denali XL (2015-2019); and the GMC Canyon (2017-2019).
Mfg Campaign: 11590691
Recall Date: May 25, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
My vehicles Electronic stability control is activating randomly. This issue started a few years ago and has increased in frequency. We will be driving at speeds between 50-75 mph in dry conditions and it will randomly activate which has almost caused us to lose control of the vehicle. No mechanics have been able to figure it out. I did some research and saw there was a vehicle recall issued for 2019 GMC Yukons Electrontronic Stablilty Control system, but for some reason it does not cover my vehicle. The GM recall number is N192261050. The description of the issue matches exactly what is happening. I called GMC and issued a complaint and also have setup a dealership to fix the issue. I don't believe i should be responsible for paying the cost of the repair since other 2019 GMC Yukons were recalled for this issue.
Corrective Action:
My vehicles Electronic stability control is activating randomly. This issue started a few years ago and has increased in frequency. We will be driving at speeds between 50-75 mph in dry conditions and it will randomly activate which has almost caused us to lose control of the vehicle. No mechanics have been able to figure it out. I did some research and saw there was a vehicle recall issued for 2019 GMC Yukons Electrontronic Stablilty Control system, but for some reason it does not cover my vehicle. The GM recall number is N192261050. The description of the issue matches exactly what is happening. I called GMC and issued a complaint and also have setup a dealership to fix the issue. I don't believe i should be responsible for paying the cost of the repair since other 2019 GMC Yukons were recalled for this issue.
Additional Notes:
My vehicles Electronic stability control is activating randomly. This issue started a few years ago and has increased in frequency. We will be driving at speeds between 50-75 mph in dry conditions and it will randomly activate which has almost caused us to lose control of the vehicle. No mechanics have been able to figure it out. I did some research and saw there was a vehicle recall issued for 2019 GMC Yukons Electrontronic Stablilty Control system, but for some reason it does not cover my vehicle. The GM recall number is N192261050. The description of the issue matches exactly what is happening. I called GMC and issued a complaint and also have setup a dealership to fix the issue. I don't believe i should be responsible for paying the cost of the repair since other 2019 GMC Yukons were recalled for this issue.
Mfg Campaign: 11588423
Recall Date: May 13, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My vehicles Electronic stability control is activating randomly. This issue started a few years ago and has increased in frequency. We will be driving at speeds between 50-75 mph in dry conditions and it will randomly activate which has almost caused us to lose control of the vehicle. No mechanics have been able to figure it out. I did some research and saw there was a vehicle recall issued for 2019 GMC Yukons Electrontronic Stablilty Control system, but for some reason it does not cover my vehicle. The GM recall number is N192261050. The description of the issue matches exactly what is happening. I called GMC and issued a complaint and also have setup a dealership to fix the issue. I don't believe i should be responsible for paying the cost of the repair since other 2019 GMC Yukons were recalled for this issue.
Corrective Action:
My vehicles Electronic stability control is activating randomly. This issue started a few years ago and has increased in frequency. We will be driving at speeds between 50-75 mph in dry conditions and it will randomly activate which has almost caused us to lose control of the vehicle. No mechanics have been able to figure it out. I did some research and saw there was a vehicle recall issued for 2019 GMC Yukons Electrontronic Stablilty Control system, but for some reason it does not cover my vehicle. The GM recall number is N192261050. The description of the issue matches exactly what is happening. I called GMC and issued a complaint and also have setup a dealership to fix the issue. I don't believe i should be responsible for paying the cost of the repair since other 2019 GMC Yukons were recalled for this issue.
Additional Notes:
My vehicles Electronic stability control is activating randomly. This issue started a few years ago and has increased in frequency. We will be driving at speeds between 50-75 mph in dry conditions and it will randomly activate which has almost caused us to lose control of the vehicle. No mechanics have been able to figure it out. I did some research and saw there was a vehicle recall issued for 2019 GMC Yukons Electrontronic Stablilty Control system, but for some reason it does not cover my vehicle. The GM recall number is N192261050. The description of the issue matches exactly what is happening. I called GMC and issued a complaint and also have setup a dealership to fix the issue. I don't believe i should be responsible for paying the cost of the repair since other 2019 GMC Yukons were recalled for this issue.
Mfg Campaign: 11588423
Recall Date: May 13, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicles Electronic stability control is activating randomly. This issue started a few years ago and has increased in frequency. We will be driving at speeds between 50-75 mph in dry conditions and it will randomly activate which has almost caused us to lose control of the vehicle. No mechanics have been able to figure it out. I did some research and saw there was a vehicle recall issued for 2019 GMC Yukons Electrontronic Stablilty Control system, but for some reason it does not cover my vehicle. The GM recall number is N192261050. The description of the issue matches exactly what is happening. I called GMC and issued a complaint and also have setup a dealership to fix the issue. I don't believe i should be responsible for paying the cost of the repair since other 2019 GMC Yukons were recalled for this issue.
Corrective Action:
My vehicles Electronic stability control is activating randomly. This issue started a few years ago and has increased in frequency. We will be driving at speeds between 50-75 mph in dry conditions and it will randomly activate which has almost caused us to lose control of the vehicle. No mechanics have been able to figure it out. I did some research and saw there was a vehicle recall issued for 2019 GMC Yukons Electrontronic Stablilty Control system, but for some reason it does not cover my vehicle. The GM recall number is N192261050. The description of the issue matches exactly what is happening. I called GMC and issued a complaint and also have setup a dealership to fix the issue. I don't believe i should be responsible for paying the cost of the repair since other 2019 GMC Yukons were recalled for this issue.
Additional Notes:
My vehicles Electronic stability control is activating randomly. This issue started a few years ago and has increased in frequency. We will be driving at speeds between 50-75 mph in dry conditions and it will randomly activate which has almost caused us to lose control of the vehicle. No mechanics have been able to figure it out. I did some research and saw there was a vehicle recall issued for 2019 GMC Yukons Electrontronic Stablilty Control system, but for some reason it does not cover my vehicle. The GM recall number is N192261050. The description of the issue matches exactly what is happening. I called GMC and issued a complaint and also have setup a dealership to fix the issue. I don't believe i should be responsible for paying the cost of the repair since other 2019 GMC Yukons were recalled for this issue.
Mfg Campaign: 11588423
Recall Date: May 13, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Steering will all of a sudden feel disconnected. Feels like truck is sliding, till I move the wheel, then it feels connected again. Very weird feeling. This only seems to happen on the highway at highway speed. Witch is the part that worries me. This happens at least once every time on on the highway.
Corrective Action:
Steering will all of a sudden feel disconnected. Feels like truck is sliding, till I move the wheel, then it feels connected again. Very weird feeling. This only seems to happen on the highway at highway speed. Witch is the part that worries me. This happens at least once every time on on the highway.
Additional Notes:
Steering will all of a sudden feel disconnected. Feels like truck is sliding, till I move the wheel, then it feels connected again. Very weird feeling. This only seems to happen on the highway at highway speed. Witch is the part that worries me. This happens at least once every time on on the highway.
Mfg Campaign: 11580752
Recall Date: Apr 2, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
it's been a known fact and on social media there has been many complaints, why is there nothing being done. this vehichle has a water or moisture problem which goes to the electric connectors and makes the vehichle go in to derate mode and only code it throws is peddle position sensor. which I have changes, and still no fix, as other connectors that are going to the electronic board removed, and it has corrosion. this is clearly a safety risk and it literally puts in a mode where a truck is not drivable.
Corrective Action:
it's been a known fact and on social media there has been many complaints, why is there nothing being done. this vehichle has a water or moisture problem which goes to the electric connectors and makes the vehichle go in to derate mode and only code it throws is peddle position sensor. which I have changes, and still no fix, as other connectors that are going to the electronic board removed, and it has corrosion. this is clearly a safety risk and it literally puts in a mode where a truck is not drivable.
Additional Notes:
it's been a known fact and on social media there has been many complaints, why is there nothing being done. this vehichle has a water or moisture problem which goes to the electric connectors and makes the vehichle go in to derate mode and only code it throws is peddle position sensor. which I have changes, and still no fix, as other connectors that are going to the electronic board removed, and it has corrosion. this is clearly a safety risk and it literally puts in a mode where a truck is not drivable.
Mfg Campaign: 11580013
Recall Date: Mar 28, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
This car had catastrophic engine failure due to the lifters, push rods and camshaft. This car make and model and engine type is notorious for these specific parts to malfunction. This could have left myself and my children stranded on the interstate. The vehicle has been inspected by a certified master technician with ASE training. They confirmed that these parts are a common issue with these cars.
Corrective Action:
This car had catastrophic engine failure due to the lifters, push rods and camshaft. This car make and model and engine type is notorious for these specific parts to malfunction. This could have left myself and my children stranded on the interstate. The vehicle has been inspected by a certified master technician with ASE training. They confirmed that these parts are a common issue with these cars.
Additional Notes:
This car had catastrophic engine failure due to the lifters, push rods and camshaft. This car make and model and engine type is notorious for these specific parts to malfunction. This could have left myself and my children stranded on the interstate. The vehicle has been inspected by a certified master technician with ASE training. They confirmed that these parts are a common issue with these cars.
Mfg Campaign: 11565628
Recall Date: Jan 15, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
This car had catastrophic engine failure due to the lifters, push rods and camshaft. This car make and model and engine type is notorious for these specific parts to malfunction. This could have left myself and my children stranded on the interstate. The vehicle has been inspected by a certified master technician with ASE training. They confirmed that these parts are a common issue with these cars.
Corrective Action:
This car had catastrophic engine failure due to the lifters, push rods and camshaft. This car make and model and engine type is notorious for these specific parts to malfunction. This could have left myself and my children stranded on the interstate. The vehicle has been inspected by a certified master technician with ASE training. They confirmed that these parts are a common issue with these cars.
Additional Notes:
This car had catastrophic engine failure due to the lifters, push rods and camshaft. This car make and model and engine type is notorious for these specific parts to malfunction. This could have left myself and my children stranded on the interstate. The vehicle has been inspected by a certified master technician with ASE training. They confirmed that these parts are a common issue with these cars.
Mfg Campaign: 11565628
Recall Date: Jan 15, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 GMC Yukon XL. The contact stated while driving at an undisclosed speed, he heard an abnormal sound coming from underneath the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a general failure with the transmission. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer, who again diagnosed a general failure with the transmission, and informed the contact that the transmission needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 65,000.
Corrective Action:
The contact owns a 2019 GMC Yukon XL. The contact stated while driving at an undisclosed speed, he heard an abnormal sound coming from underneath the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a general failure with the transmission. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer, who again diagnosed a general failure with the transmission, and informed the contact that the transmission needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 65,000.
Additional Notes:
The contact owns a 2019 GMC Yukon XL. The contact stated while driving at an undisclosed speed, he heard an abnormal sound coming from underneath the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a general failure with the transmission. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer, who again diagnosed a general failure with the transmission, and informed the contact that the transmission needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 65,000.
Mfg Campaign: 11556452
Recall Date: Nov 22, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Service Trailer Brake System keeps coming on while driving. Dealership says nothing wrong although they replaced fuse. Still happening. Only thing that seems to work is pulling off road and restarting vehicle. That is only a,temporary "fix". Comes back a few days later. This is a safety issue as 1) distracts me while driving 2) I pull an 8,000lb travel trailer with the vehicle.
Corrective Action:
Service Trailer Brake System keeps coming on while driving. Dealership says nothing wrong although they replaced fuse. Still happening. Only thing that seems to work is pulling off road and restarting vehicle. That is only a,temporary "fix". Comes back a few days later. This is a safety issue as 1) distracts me while driving 2) I pull an 8,000lb travel trailer with the vehicle.
Additional Notes:
Service Trailer Brake System keeps coming on while driving. Dealership says nothing wrong although they replaced fuse. Still happening. Only thing that seems to work is pulling off road and restarting vehicle. That is only a,temporary "fix". Comes back a few days later. This is a safety issue as 1) distracts me while driving 2) I pull an 8,000lb travel trailer with the vehicle.
Mfg Campaign: 11552452
Recall Date: Oct 29, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Service Trailer Brake System keeps coming on while driving. Dealership says nothing wrong although they replaced fuse. Still happening. Only thing that seems to work is pulling off road and restarting vehicle. That is only a,temporary "fix". Comes back a few days later. This is a safety issue as 1) distracts me while driving 2) I pull an 8,000lb travel trailer with the vehicle.
Corrective Action:
Service Trailer Brake System keeps coming on while driving. Dealership says nothing wrong although they replaced fuse. Still happening. Only thing that seems to work is pulling off road and restarting vehicle. That is only a,temporary "fix". Comes back a few days later. This is a safety issue as 1) distracts me while driving 2) I pull an 8,000lb travel trailer with the vehicle.
Additional Notes:
Service Trailer Brake System keeps coming on while driving. Dealership says nothing wrong although they replaced fuse. Still happening. Only thing that seems to work is pulling off road and restarting vehicle. That is only a,temporary "fix". Comes back a few days later. This is a safety issue as 1) distracts me while driving 2) I pull an 8,000lb travel trailer with the vehicle.
Mfg Campaign: 11552452
Recall Date: Oct 29, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I actually own two GMC's one is a 2018 GMC sierra and this vehicle and they both have transmission problems. This vehicle has 100,000 miles on it and the transmission is gone, you want to charge 70,0000.00 for a vehicle that has a sup par transmission and to replace it cost over 6000.00. The sad thing is when I pulled up to the dealership and told the sales manager and shop manager my problem they just shook their head and said it won't be good and that they have had to replace a lot of them, so many that they keep the transmission in stock like wiper blades. This is utterly ridiculous and I have bought and paid for at least six or seven GM products in my life but this will be my last one I promise you that.
Corrective Action:
I actually own two GMC's one is a 2018 GMC sierra and this vehicle and they both have transmission problems. This vehicle has 100,000 miles on it and the transmission is gone, you want to charge 70,0000.00 for a vehicle that has a sup par transmission and to replace it cost over 6000.00. The sad thing is when I pulled up to the dealership and told the sales manager and shop manager my problem they just shook their head and said it won't be good and that they have had to replace a lot of them, so many that they keep the transmission in stock like wiper blades. This is utterly ridiculous and I have bought and paid for at least six or seven GM products in my life but this will be my last one I promise you that.
Additional Notes:
I actually own two GMC's one is a 2018 GMC sierra and this vehicle and they both have transmission problems. This vehicle has 100,000 miles on it and the transmission is gone, you want to charge 70,0000.00 for a vehicle that has a sup par transmission and to replace it cost over 6000.00. The sad thing is when I pulled up to the dealership and told the sales manager and shop manager my problem they just shook their head and said it won't be good and that they have had to replace a lot of them, so many that they keep the transmission in stock like wiper blades. This is utterly ridiculous and I have bought and paid for at least six or seven GM products in my life but this will be my last one I promise you that.
Mfg Campaign: 11521258
Recall Date: May 9, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 GMC Yukon XL. The contact stated that after parking the vehicle and then later restarting the vehicle, it was discovered that the transmission would not shift into reverse(R) or drive(D). The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet contacted. The approximate failure mileage was 83,000.
Corrective Action:
The contact owns a 2019 GMC Yukon XL. The contact stated that after parking the vehicle and then later restarting the vehicle, it was discovered that the transmission would not shift into reverse(R) or drive(D). The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet contacted. The approximate failure mileage was 83,000.
Additional Notes:
The contact owns a 2019 GMC Yukon XL. The contact stated that after parking the vehicle and then later restarting the vehicle, it was discovered that the transmission would not shift into reverse(R) or drive(D). The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet contacted. The approximate failure mileage was 83,000.
Mfg Campaign: 11515094
Recall Date: Apr 3, 2023
General Motors, Llc
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2019 GMC Yukon XL. The contact stated that while driving 65 MPH, the sunroof inadvertently shattered. No warning light was illuminated. The vehicle was taken to the dealer but had not been diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was offered a payment but declined. The failure mileage was approximately 75,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2019 GMC Yukon XL. The contact stated that while driving 65 MPH, the sunroof inadvertently shattered. No warning light was illuminated. The vehicle was taken to the dealer but had not been diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was offered a payment but declined. The failure mileage was approximately 75,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2019 GMC Yukon XL. The contact stated that while driving 65 MPH, the sunroof inadvertently shattered. No warning light was illuminated. The vehicle was taken to the dealer but had not been diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was offered a payment but declined. The failure mileage was approximately 75,000. The VIN was unavailable.
Mfg Campaign: 11491930
Recall Date: Nov 2, 2022
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Hit a Elk at 65mph and airbags did not deploy.
Corrective Action:
Hit a Elk at 65mph and airbags did not deploy.
Additional Notes:
Hit a Elk at 65mph and airbags did not deploy.
Mfg Campaign: 11488233
Recall Date: Oct 6, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Keep getting a persistent message on screen saying “Service trailer brake system” very dangerous almost wreck when it keeps prompting
Corrective Action:
Keep getting a persistent message on screen saying “Service trailer brake system” very dangerous almost wreck when it keeps prompting
Additional Notes:
Keep getting a persistent message on screen saying “Service trailer brake system” very dangerous almost wreck when it keeps prompting
Mfg Campaign: 11478063
Recall Date: Aug 7, 2022
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