Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18315
Recall Date: Sep 26, 2018
Consumer Complaints
53 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 GMC Yukon XL. The contact stated while driving 60 MPH, there were abnormal loud sounds coming from the engine. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with crankshaft or lifters failure. The contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The dealer was contacted and provided an estimate for the repair because the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000.
Corrective Action:
The contact owns a 2019 GMC Yukon XL. The contact stated while driving 60 MPH, there were abnormal loud sounds coming from the engine. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with crankshaft or lifters failure. The contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The dealer was contacted and provided an estimate for the repair because the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000.
Additional Notes:
The contact owns a 2019 GMC Yukon XL. The contact stated while driving 60 MPH, there were abnormal loud sounds coming from the engine. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with crankshaft or lifters failure. The contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The dealer was contacted and provided an estimate for the repair because the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000.
Mfg Campaign: 11676987
Recall Date: Jul 29, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving down the interstate and engine gave out, started shaking, and started losing speed. No warning, in the middle of the night with two young kids in the car. Sat on the side of the highway in the pitch dark. 2 days later truck was towed but the GMC had no one to look at it. Had it towed again and that GMC dealership said it was the engine and they see it all the time with that year/make/model. $16,000 for new engine. Contacted GMC and they stated that year is not included in the recall. Research this issue on google and most owners of the same year/make/model have the same issue with no help to solve the problem.
Corrective Action:
Driving down the interstate and engine gave out, started shaking, and started losing speed. No warning, in the middle of the night with two young kids in the car. Sat on the side of the highway in the pitch dark. 2 days later truck was towed but the GMC had no one to look at it. Had it towed again and that GMC dealership said it was the engine and they see it all the time with that year/make/model. $16,000 for new engine. Contacted GMC and they stated that year is not included in the recall. Research this issue on google and most owners of the same year/make/model have the same issue with no help to solve the problem.
Additional Notes:
Driving down the interstate and engine gave out, started shaking, and started losing speed. No warning, in the middle of the night with two young kids in the car. Sat on the side of the highway in the pitch dark. 2 days later truck was towed but the GMC had no one to look at it. Had it towed again and that GMC dealership said it was the engine and they see it all the time with that year/make/model. $16,000 for new engine. Contacted GMC and they stated that year is not included in the recall. Research this issue on google and most owners of the same year/make/model have the same issue with no help to solve the problem.
Mfg Campaign: 11675145
Recall Date: Jul 21, 2025
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Driving down the interstate and engine gave out, started shaking, and started losing speed. No warning, in the middle of the night with two young kids in the car. Sat on the side of the highway in the pitch dark. 2 days later truck was towed but the GMC had no one to look at it. Had it towed again and that GMC dealership said it was the engine and they see it all the time with that year/make/model. $16,000 for new engine. Contacted GMC and they stated that year is not included in the recall. Research this issue on google and most owners of the same year/make/model have the same issue with no help to solve the problem.
Corrective Action:
Driving down the interstate and engine gave out, started shaking, and started losing speed. No warning, in the middle of the night with two young kids in the car. Sat on the side of the highway in the pitch dark. 2 days later truck was towed but the GMC had no one to look at it. Had it towed again and that GMC dealership said it was the engine and they see it all the time with that year/make/model. $16,000 for new engine. Contacted GMC and they stated that year is not included in the recall. Research this issue on google and most owners of the same year/make/model have the same issue with no help to solve the problem.
Additional Notes:
Driving down the interstate and engine gave out, started shaking, and started losing speed. No warning, in the middle of the night with two young kids in the car. Sat on the side of the highway in the pitch dark. 2 days later truck was towed but the GMC had no one to look at it. Had it towed again and that GMC dealership said it was the engine and they see it all the time with that year/make/model. $16,000 for new engine. Contacted GMC and they stated that year is not included in the recall. Research this issue on google and most owners of the same year/make/model have the same issue with no help to solve the problem.
Mfg Campaign: 11675145
Recall Date: Jul 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 GMC Yukon XL. The contact stated that while attempting to start the vehicle, there were abnormal sounds coming from the engine. The contact stated that the check engine warning light illuminated and started flashing. A dealer was contacted. The vehicle was towed to a dealer where it was diagnosed and determined that part in the engine had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure via email. The failure mileage was 64,747.
Corrective Action:
The contact owns a 2019 GMC Yukon XL. The contact stated that while attempting to start the vehicle, there were abnormal sounds coming from the engine. The contact stated that the check engine warning light illuminated and started flashing. A dealer was contacted. The vehicle was towed to a dealer where it was diagnosed and determined that part in the engine had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure via email. The failure mileage was 64,747.
Additional Notes:
The contact owns a 2019 GMC Yukon XL. The contact stated that while attempting to start the vehicle, there were abnormal sounds coming from the engine. The contact stated that the check engine warning light illuminated and started flashing. A dealer was contacted. The vehicle was towed to a dealer where it was diagnosed and determined that part in the engine had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure via email. The failure mileage was 64,747.
Mfg Campaign: 11673773
Recall Date: Jul 15, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The air conditioning system in my vehicle failed in April 2025. My dealership service department diagnosed the problem as a refrigerant leak requiring the compressor to be replaced. I had the $2400 repair made replacing both the compressor, condenser and the a/c system was charged. 2 months later, I am having the same issue again - failure of the a/c system due to a refrigerant leak requiring the condenser to be replaced. A quick Google search identifies a recall on the 2019 Yukon XL noting a "refrigerant leak due to thermal cycling". Though this is the precise year, make, model and distinct problem that I am experiencing, my specific VIN has not been included on the recall. We are in the height of summer, currently experiencing temperature that feel like 104-107 degrees in East Tennessee thus is has become a safety issue for myself, 4 children and husband to travel in our primary/only family vehicle. I find it unbelievable that a vehicle of this caliber has a basic (air conditioning) system failure after 6 years; however, it is incomprehensible to spend $2400, have it repaired, know there is a recall for the precise vehicle and concern, have it fail again and be expected to spend another $2400 because my specific VIN is not included. It is simply preposterous. I am requesting that my specific VIN be included on this recall, please.
Corrective Action:
The air conditioning system in my vehicle failed in April 2025. My dealership service department diagnosed the problem as a refrigerant leak requiring the compressor to be replaced. I had the $2400 repair made replacing both the compressor, condenser and the a/c system was charged. 2 months later, I am having the same issue again - failure of the a/c system due to a refrigerant leak requiring the condenser to be replaced. A quick Google search identifies a recall on the 2019 Yukon XL noting a "refrigerant leak due to thermal cycling". Though this is the precise year, make, model and distinct problem that I am experiencing, my specific VIN has not been included on the recall. We are in the height of summer, currently experiencing temperature that feel like 104-107 degrees in East Tennessee thus is has become a safety issue for myself, 4 children and husband to travel in our primary/only family vehicle. I find it unbelievable that a vehicle of this caliber has a basic (air conditioning) system failure after 6 years; however, it is incomprehensible to spend $2400, have it repaired, know there is a recall for the precise vehicle and concern, have it fail again and be expected to spend another $2400 because my specific VIN is not included. It is simply preposterous. I am requesting that my specific VIN be included on this recall, please.
Additional Notes:
The air conditioning system in my vehicle failed in April 2025. My dealership service department diagnosed the problem as a refrigerant leak requiring the compressor to be replaced. I had the $2400 repair made replacing both the compressor, condenser and the a/c system was charged. 2 months later, I am having the same issue again - failure of the a/c system due to a refrigerant leak requiring the condenser to be replaced. A quick Google search identifies a recall on the 2019 Yukon XL noting a "refrigerant leak due to thermal cycling". Though this is the precise year, make, model and distinct problem that I am experiencing, my specific VIN has not been included on the recall. We are in the height of summer, currently experiencing temperature that feel like 104-107 degrees in East Tennessee thus is has become a safety issue for myself, 4 children and husband to travel in our primary/only family vehicle. I find it unbelievable that a vehicle of this caliber has a basic (air conditioning) system failure after 6 years; however, it is incomprehensible to spend $2400, have it repaired, know there is a recall for the precise vehicle and concern, have it fail again and be expected to spend another $2400 because my specific VIN is not included. It is simply preposterous. I am requesting that my specific VIN be included on this recall, please.
Mfg Campaign: 11670174
Recall Date: Jun 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Diagnosed as in catastrophic engine failure
Corrective Action:
Diagnosed as in catastrophic engine failure
Additional Notes:
Diagnosed as in catastrophic engine failure
Mfg Campaign: 11667895
Recall Date: Jun 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Reporting engine failure with my 2019 GMC Yukon XL. Reporting engine failure after 106,500 miles. Yukon was properly functioning and well cared for with frequent oil changes and tire rotations. On [XXX] I was driving home with my [XXX] daughter coming back from her dance recital on [XXX] at [XXX] in Minnetonka, MN when the "Forward Collison System Unavailable" warning notification came present on my dash. The vehicle started to sputter and an abundance of smoke was coming out of the rear exhaust. Fortunately, I was able to make it home safely. I brought the car in the following day and it was diagnosed that the engine failed and complete repair of camshaft, cylinders, engine coolant lines and oil pans would need replacement. I did notice that the vehicle years 2021 to 2024 are currently under recall for similar issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Reporting engine failure with my 2019 GMC Yukon XL. Reporting engine failure after 106,500 miles. Yukon was properly functioning and well cared for with frequent oil changes and tire rotations. On [XXX] I was driving home with my [XXX] daughter coming back from her dance recital on [XXX] at [XXX] in Minnetonka, MN when the "Forward Collison System Unavailable" warning notification came present on my dash. The vehicle started to sputter and an abundance of smoke was coming out of the rear exhaust. Fortunately, I was able to make it home safely. I brought the car in the following day and it was diagnosed that the engine failed and complete repair of camshaft, cylinders, engine coolant lines and oil pans would need replacement. I did notice that the vehicle years 2021 to 2024 are currently under recall for similar issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Reporting engine failure with my 2019 GMC Yukon XL. Reporting engine failure after 106,500 miles. Yukon was properly functioning and well cared for with frequent oil changes and tire rotations. On [XXX] I was driving home with my [XXX] daughter coming back from her dance recital on [XXX] at [XXX] in Minnetonka, MN when the "Forward Collison System Unavailable" warning notification came present on my dash. The vehicle started to sputter and an abundance of smoke was coming out of the rear exhaust. Fortunately, I was able to make it home safely. I brought the car in the following day and it was diagnosed that the engine failed and complete repair of camshaft, cylinders, engine coolant lines and oil pans would need replacement. I did notice that the vehicle years 2021 to 2024 are currently under recall for similar issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11667680
Recall Date: Jun 18, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Reporting engine failure with my 2019 GMC Yukon XL. Reporting engine failure after 106,500 miles. Yukon was properly functioning and well cared for with frequent oil changes and tire rotations. On [XXX] I was driving home with my [XXX] daughter coming back from her dance recital on [XXX] at [XXX] in Minnetonka, MN when the "Forward Collison System Unavailable" warning notification came present on my dash. The vehicle started to sputter and an abundance of smoke was coming out of the rear exhaust. Fortunately, I was able to make it home safely. I brought the car in the following day and it was diagnosed that the engine failed and complete repair of camshaft, cylinders, engine coolant lines and oil pans would need replacement. I did notice that the vehicle years 2021 to 2024 are currently under recall for similar issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Reporting engine failure with my 2019 GMC Yukon XL. Reporting engine failure after 106,500 miles. Yukon was properly functioning and well cared for with frequent oil changes and tire rotations. On [XXX] I was driving home with my [XXX] daughter coming back from her dance recital on [XXX] at [XXX] in Minnetonka, MN when the "Forward Collison System Unavailable" warning notification came present on my dash. The vehicle started to sputter and an abundance of smoke was coming out of the rear exhaust. Fortunately, I was able to make it home safely. I brought the car in the following day and it was diagnosed that the engine failed and complete repair of camshaft, cylinders, engine coolant lines and oil pans would need replacement. I did notice that the vehicle years 2021 to 2024 are currently under recall for similar issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Reporting engine failure with my 2019 GMC Yukon XL. Reporting engine failure after 106,500 miles. Yukon was properly functioning and well cared for with frequent oil changes and tire rotations. On [XXX] I was driving home with my [XXX] daughter coming back from her dance recital on [XXX] at [XXX] in Minnetonka, MN when the "Forward Collison System Unavailable" warning notification came present on my dash. The vehicle started to sputter and an abundance of smoke was coming out of the rear exhaust. Fortunately, I was able to make it home safely. I brought the car in the following day and it was diagnosed that the engine failed and complete repair of camshaft, cylinders, engine coolant lines and oil pans would need replacement. I did notice that the vehicle years 2021 to 2024 are currently under recall for similar issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11667680
Recall Date: Jun 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
This vehicle has left my family along side of a high twice. First time from lifter failure the second time from bearing failure. The bearing failure caused the vehicle to shut off and made for an unsafe pull off of a major highway. Both times this has happened with no warning till it happened. Lost of power with the check engine light coming on at the same time. No warning of any issues till it was to late a broke down. This could have been tragic to my family the second time around when complete shut down on an interstate highway why driving in heavy traffic. WITH NO WARNING boom shut off!! Every gm/chevy dealer I been too even say it’s been an issue and don’t understand why gm has not fixed the problem. These repairs alone cost us over 18000 out of pocket.
Corrective Action:
This vehicle has left my family along side of a high twice. First time from lifter failure the second time from bearing failure. The bearing failure caused the vehicle to shut off and made for an unsafe pull off of a major highway. Both times this has happened with no warning till it happened. Lost of power with the check engine light coming on at the same time. No warning of any issues till it was to late a broke down. This could have been tragic to my family the second time around when complete shut down on an interstate highway why driving in heavy traffic. WITH NO WARNING boom shut off!! Every gm/chevy dealer I been too even say it’s been an issue and don’t understand why gm has not fixed the problem. These repairs alone cost us over 18000 out of pocket.
Additional Notes:
This vehicle has left my family along side of a high twice. First time from lifter failure the second time from bearing failure. The bearing failure caused the vehicle to shut off and made for an unsafe pull off of a major highway. Both times this has happened with no warning till it happened. Lost of power with the check engine light coming on at the same time. No warning of any issues till it was to late a broke down. This could have been tragic to my family the second time around when complete shut down on an interstate highway why driving in heavy traffic. WITH NO WARNING boom shut off!! Every gm/chevy dealer I been too even say it’s been an issue and don’t understand why gm has not fixed the problem. These repairs alone cost us over 18000 out of pocket.
Mfg Campaign: 11666707
Recall Date: Jun 13, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 GMC Yukon XL. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal banging sound. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with catastrophic engine failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired and was taken back to the residence. The contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 110,000. The VIN was not available.
Corrective Action:
The contact owns a 2019 GMC Yukon XL. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal banging sound. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with catastrophic engine failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired and was taken back to the residence. The contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 110,000. The VIN was not available.
Additional Notes:
The contact owns a 2019 GMC Yukon XL. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal banging sound. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with catastrophic engine failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired and was taken back to the residence. The contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 110,000. The VIN was not available.
Mfg Campaign: 11661173
Recall Date: May 15, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 GMC Yukon XL. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal banging sound. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with catastrophic engine failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired and was taken back to the residence. The contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 110,000. The VIN was not available.
Corrective Action:
The contact owns a 2019 GMC Yukon XL. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal banging sound. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with catastrophic engine failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired and was taken back to the residence. The contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 110,000. The VIN was not available.
Additional Notes:
The contact owns a 2019 GMC Yukon XL. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal banging sound. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with catastrophic engine failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired and was taken back to the residence. The contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 110,000. The VIN was not available.
Mfg Campaign: 11661173
Recall Date: May 15, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle began idling rough then check engine came on. Acceleration would then vary while driving. Took to GM dealership and they said lifters, head gaskets and cam shaft are bad. The charge to repair is $7,736. Saw GM just did a “voluntary “ recall for this same issue on year models starting 2021-2024. 2019 year should be added as this is a costly repair.
Corrective Action:
Vehicle began idling rough then check engine came on. Acceleration would then vary while driving. Took to GM dealership and they said lifters, head gaskets and cam shaft are bad. The charge to repair is $7,736. Saw GM just did a “voluntary “ recall for this same issue on year models starting 2021-2024. 2019 year should be added as this is a costly repair.
Additional Notes:
Vehicle began idling rough then check engine came on. Acceleration would then vary while driving. Took to GM dealership and they said lifters, head gaskets and cam shaft are bad. The charge to repair is $7,736. Saw GM just did a “voluntary “ recall for this same issue on year models starting 2021-2024. 2019 year should be added as this is a costly repair.
Mfg Campaign: 11657352
Recall Date: Apr 28, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Catastrophic engine failure to the GM 6.2L engine. Mechanical issue - cam or crankshaft came apart. Safety to myself and/or others as I was driving on the road in traffic when the issue occurred and had complete loss of power. I was able to avoid traffic and get the SUV to the shoulder of the road. The issue was confirmed by my auto service provider. No warning lamps or messages prior to failure. Once failure occurred, the check engine light started to blink.
Corrective Action:
Catastrophic engine failure to the GM 6.2L engine. Mechanical issue - cam or crankshaft came apart. Safety to myself and/or others as I was driving on the road in traffic when the issue occurred and had complete loss of power. I was able to avoid traffic and get the SUV to the shoulder of the road. The issue was confirmed by my auto service provider. No warning lamps or messages prior to failure. Once failure occurred, the check engine light started to blink.
Additional Notes:
Catastrophic engine failure to the GM 6.2L engine. Mechanical issue - cam or crankshaft came apart. Safety to myself and/or others as I was driving on the road in traffic when the issue occurred and had complete loss of power. I was able to avoid traffic and get the SUV to the shoulder of the road. The issue was confirmed by my auto service provider. No warning lamps or messages prior to failure. Once failure occurred, the check engine light started to blink.
Mfg Campaign: 11655047
Recall Date: Apr 16, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
There was a problem with the catalytic converter that I was not aware of when I purchased the vehicle. There were no issues with performance for a few days until the engine began misfiring on the interstate and it forced me to pull over during heavy traffic. This was all in a week and the dealer has refused to take any responsibility despite being a Chevy Certified Dealer. I am now getting the vehicle repaired by my local mechanic due to the need for this vehicle. I have made General Motors aware of the situation.
Corrective Action:
There was a problem with the catalytic converter that I was not aware of when I purchased the vehicle. There were no issues with performance for a few days until the engine began misfiring on the interstate and it forced me to pull over during heavy traffic. This was all in a week and the dealer has refused to take any responsibility despite being a Chevy Certified Dealer. I am now getting the vehicle repaired by my local mechanic due to the need for this vehicle. I have made General Motors aware of the situation.
Additional Notes:
There was a problem with the catalytic converter that I was not aware of when I purchased the vehicle. There were no issues with performance for a few days until the engine began misfiring on the interstate and it forced me to pull over during heavy traffic. This was all in a week and the dealer has refused to take any responsibility despite being a Chevy Certified Dealer. I am now getting the vehicle repaired by my local mechanic due to the need for this vehicle. I have made General Motors aware of the situation.
Mfg Campaign: 11645525
Recall Date: Feb 28, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Transmission went out at 100,000 miles, exactly.
Corrective Action:
Transmission went out at 100,000 miles, exactly.
Additional Notes:
Transmission went out at 100,000 miles, exactly.
Mfg Campaign: 11641496
Recall Date: Feb 8, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11639576
Recall Date: Jan 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Total engine failure with no warning. Vehicle has approximately 106,000 miles. While driving on Monday [XXX], the car began shaking violently and the engine light began flashing. Fortunately I was only about a mile from a GMC dealership, so I pulled into Rice GMC Buick in Knoxville, TN. They informed me that there was a catastrophic engine failure and that a complete replacement would be necessary at a cost of $15,000 dollars. I live 100 miles away in Chattanooga, TN. I understand that cars experience some level of wear and tear, but a total engine failure at just over 100,000 miles when the car has been serviced at all regular intervals is very unusual. I recommend my case be referred to active investigation #PE25001. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Total engine failure with no warning. Vehicle has approximately 106,000 miles. While driving on Monday [XXX], the car began shaking violently and the engine light began flashing. Fortunately I was only about a mile from a GMC dealership, so I pulled into Rice GMC Buick in Knoxville, TN. They informed me that there was a catastrophic engine failure and that a complete replacement would be necessary at a cost of $15,000 dollars. I live 100 miles away in Chattanooga, TN. I understand that cars experience some level of wear and tear, but a total engine failure at just over 100,000 miles when the car has been serviced at all regular intervals is very unusual. I recommend my case be referred to active investigation #PE25001. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Total engine failure with no warning. Vehicle has approximately 106,000 miles. While driving on Monday [XXX], the car began shaking violently and the engine light began flashing. Fortunately I was only about a mile from a GMC dealership, so I pulled into Rice GMC Buick in Knoxville, TN. They informed me that there was a catastrophic engine failure and that a complete replacement would be necessary at a cost of $15,000 dollars. I live 100 miles away in Chattanooga, TN. I understand that cars experience some level of wear and tear, but a total engine failure at just over 100,000 miles when the car has been serviced at all regular intervals is very unusual. I recommend my case be referred to active investigation #PE25001. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11637867
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
GMC engines are faulty and puts people at risk when they malfunction. The first time the vehicle lost power, It was spitting and sputtering as i was driving with my family in the car. The vehicle Left us sit along side the road of a major highway in freezing temps. The lifters malfunctioned costing 5000 dollars in repairs. Once again started having loss of power and the vehicle shut completely down while driving down the road with my family in it. So no engine means no power steering an etc . Again left us sit along side the road. The main bearing has went in the motor. Now costing us 16,000 in repairs For new engine. Now we are at the cost of 21,000 in repairs. This is a known issue with the v8 engines a yet GM has done nothing to fix or compensate people for their loses. I’m stuck with this vehicle now cause I’m so upside down at this point it’s disgusting. Also sad an auto manufacturer doesn’t NOT stand behind their product as it puts people and their family’s at risk. They NEED TO BE held accountable for this issue as thousands of people have had this issue. I don’t have the other repair bill on me at this time do to the car is in the body shop from a deer accident. But I do have one an can provide it at a later date if needed. Thanks
Corrective Action:
GMC engines are faulty and puts people at risk when they malfunction. The first time the vehicle lost power, It was spitting and sputtering as i was driving with my family in the car. The vehicle Left us sit along side the road of a major highway in freezing temps. The lifters malfunctioned costing 5000 dollars in repairs. Once again started having loss of power and the vehicle shut completely down while driving down the road with my family in it. So no engine means no power steering an etc . Again left us sit along side the road. The main bearing has went in the motor. Now costing us 16,000 in repairs For new engine. Now we are at the cost of 21,000 in repairs. This is a known issue with the v8 engines a yet GM has done nothing to fix or compensate people for their loses. I’m stuck with this vehicle now cause I’m so upside down at this point it’s disgusting. Also sad an auto manufacturer doesn’t NOT stand behind their product as it puts people and their family’s at risk. They NEED TO BE held accountable for this issue as thousands of people have had this issue. I don’t have the other repair bill on me at this time do to the car is in the body shop from a deer accident. But I do have one an can provide it at a later date if needed. Thanks
Additional Notes:
GMC engines are faulty and puts people at risk when they malfunction. The first time the vehicle lost power, It was spitting and sputtering as i was driving with my family in the car. The vehicle Left us sit along side the road of a major highway in freezing temps. The lifters malfunctioned costing 5000 dollars in repairs. Once again started having loss of power and the vehicle shut completely down while driving down the road with my family in it. So no engine means no power steering an etc . Again left us sit along side the road. The main bearing has went in the motor. Now costing us 16,000 in repairs For new engine. Now we are at the cost of 21,000 in repairs. This is a known issue with the v8 engines a yet GM has done nothing to fix or compensate people for their loses. I’m stuck with this vehicle now cause I’m so upside down at this point it’s disgusting. Also sad an auto manufacturer doesn’t NOT stand behind their product as it puts people and their family’s at risk. They NEED TO BE held accountable for this issue as thousands of people have had this issue. I don’t have the other repair bill on me at this time do to the car is in the body shop from a deer accident. But I do have one an can provide it at a later date if needed. Thanks
Mfg Campaign: 11636576
Recall Date: Jan 17, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2019 GMC Yukon. The contact stated while driving 55 MPH, and approaching a red light, the brakes failed to operate upon the depression of the brake pedal. The brake pedal was firm while the contact steered the vehicle off the shoulder of the road. Due to the failure, the contact drove through the intersection and allowed the vehicle to coast to a complete stop. Upon restart of the vehicle, the "Brake Assist" message flashed on the instrument panel. The contact's husband was called to the scene and later drove the vehicle to an independent mechanic. The mechanic inspected the vehicle and discovered that the vacuum pump had failed. The vehicle was repaired by the mechanic. The dealer was notified of the failure and offered to inspect the vehicle; the dealer then referred the contact to the NHTSA Hotline to report the failure. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 131,600.
Corrective Action:
The contact owns a 2019 GMC Yukon. The contact stated while driving 55 MPH, and approaching a red light, the brakes failed to operate upon the depression of the brake pedal. The brake pedal was firm while the contact steered the vehicle off the shoulder of the road. Due to the failure, the contact drove through the intersection and allowed the vehicle to coast to a complete stop. Upon restart of the vehicle, the "Brake Assist" message flashed on the instrument panel. The contact's husband was called to the scene and later drove the vehicle to an independent mechanic. The mechanic inspected the vehicle and discovered that the vacuum pump had failed. The vehicle was repaired by the mechanic. The dealer was notified of the failure and offered to inspect the vehicle; the dealer then referred the contact to the NHTSA Hotline to report the failure. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 131,600.
Additional Notes:
The contact owns a 2019 GMC Yukon. The contact stated while driving 55 MPH, and approaching a red light, the brakes failed to operate upon the depression of the brake pedal. The brake pedal was firm while the contact steered the vehicle off the shoulder of the road. Due to the failure, the contact drove through the intersection and allowed the vehicle to coast to a complete stop. Upon restart of the vehicle, the "Brake Assist" message flashed on the instrument panel. The contact's husband was called to the scene and later drove the vehicle to an independent mechanic. The mechanic inspected the vehicle and discovered that the vacuum pump had failed. The vehicle was repaired by the mechanic. The dealer was notified of the failure and offered to inspect the vehicle; the dealer then referred the contact to the NHTSA Hotline to report the failure. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 131,600.
Mfg Campaign: 11624167
Recall Date: Nov 8, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
December 28- Transmission goes bad, gets vehicle back Feb 17th - •Dangers include loss of vehicle control, wreck, cannot hit gas pedal. March there’s an exhaust leak. •Inhaling is dangerous as this contains carbon monoxide, potential fire, May y axle on muffler •Dangers include reduced engine performance that can lead to wrecks, carbon monoxide poisoning, and failed emissions test. July Engine failure in repairs until August •Can cause accidents August coolant leak •Can lead to engine overheating and lead to engine failure causing accidents. September unknown reason, car just keeps shutting off while driving. •Dangers in this one speak for themselves. Inspection can be done. Problems were confirmed but just keep continuing to occur. No warning signals, car just keeps breaking down for various reasons.
Corrective Action:
December 28- Transmission goes bad, gets vehicle back Feb 17th - •Dangers include loss of vehicle control, wreck, cannot hit gas pedal. March there’s an exhaust leak. •Inhaling is dangerous as this contains carbon monoxide, potential fire, May y axle on muffler •Dangers include reduced engine performance that can lead to wrecks, carbon monoxide poisoning, and failed emissions test. July Engine failure in repairs until August •Can cause accidents August coolant leak •Can lead to engine overheating and lead to engine failure causing accidents. September unknown reason, car just keeps shutting off while driving. •Dangers in this one speak for themselves. Inspection can be done. Problems were confirmed but just keep continuing to occur. No warning signals, car just keeps breaking down for various reasons.
Additional Notes:
December 28- Transmission goes bad, gets vehicle back Feb 17th - •Dangers include loss of vehicle control, wreck, cannot hit gas pedal. March there’s an exhaust leak. •Inhaling is dangerous as this contains carbon monoxide, potential fire, May y axle on muffler •Dangers include reduced engine performance that can lead to wrecks, carbon monoxide poisoning, and failed emissions test. July Engine failure in repairs until August •Can cause accidents August coolant leak •Can lead to engine overheating and lead to engine failure causing accidents. September unknown reason, car just keeps shutting off while driving. •Dangers in this one speak for themselves. Inspection can be done. Problems were confirmed but just keep continuing to occur. No warning signals, car just keeps breaking down for various reasons.
Mfg Campaign: 11613555
Recall Date: Sep 9, 2024
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