Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
190 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RIGHT READ TAIL LIGHT, BRAKE LIGHT AND REVERSE LIGHT STOPPED WORKING AT 61,135 MILES ON ODOMETER READING FOR NO APPARENT REASON.
Corrective Action:
RIGHT READ TAIL LIGHT, BRAKE LIGHT AND REVERSE LIGHT STOPPED WORKING AT 61,135 MILES ON ODOMETER READING FOR NO APPARENT REASON.
Additional Notes:
RIGHT READ TAIL LIGHT, BRAKE LIGHT AND REVERSE LIGHT STOPPED WORKING AT 61,135 MILES ON ODOMETER READING FOR NO APPARENT REASON.
Mfg Campaign: 11340728
Recall Date: Jul 21, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
RIGHT READ TAIL LIGHT, BRAKE LIGHT AND REVERSE LIGHT STOPPED WORKING AT 61,135 MILES ON ODOMETER READING FOR NO APPARENT REASON.
Corrective Action:
RIGHT READ TAIL LIGHT, BRAKE LIGHT AND REVERSE LIGHT STOPPED WORKING AT 61,135 MILES ON ODOMETER READING FOR NO APPARENT REASON.
Additional Notes:
RIGHT READ TAIL LIGHT, BRAKE LIGHT AND REVERSE LIGHT STOPPED WORKING AT 61,135 MILES ON ODOMETER READING FOR NO APPARENT REASON.
Mfg Campaign: 11340728
Recall Date: Jul 21, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
INTERMITTENT BRAKE LIGHT FAILURE. *TR
Corrective Action:
INTERMITTENT BRAKE LIGHT FAILURE. *TR
Additional Notes:
INTERMITTENT BRAKE LIGHT FAILURE. *TR
Mfg Campaign: 11337410
Recall Date: Jul 4, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I TOOK MY CAR TO GMC BECAUSE I LIVE ON A HILL AND WHEN I PARK MY CAR THEN PUT IT INTO DRIVE OR REVERSE THE BRAKES DON'T FUNCTION PROPERLY. THE BRAKES SLIDE AND SKIP AND THE VEHICLE HAS A VERY HARD TIME STOPPING. IT HAPPENS WHILE PUTTING THE CAR INTO PARK ON ANY HILL, THEN PUTTING IT BACK INTO GEAR. IT ALSO HAPPEN WHEN DRIVING A SLOW SPEED ON FLAT GROUND. GMC FOUND THE PROBLEM AND STATED IT'S UNDER A SPECIAL COVERAGE WARRANTY #N182202780-01. I'VE ALMOST HAD IT TOWED MULTIPLE TIMES BECAUSE I WAS AFRAID TO CONTINUE DRIVING, I'D HAVE TO GO EXTREMELY SLOW DOWN HILLS IN FEAR THE BRAKES WOULDN'T BE ABLE TO HOLD ME BACK IF I GAINED SPEED. GMC DOESN'T KNOW WHEN THE PART WILL BE IN AND STATES THEY WON'T PROVIDE A RENTAL CAR. I AM PREGNANT, SO IF I GET IN A CRASH GOING 5MPH, IT DOESN'T MATTER, I'LL STILL HAVE TO GET CHECKED BY A DOCTOR. I'M AN ESSENTIAL WORKER AND STILL NEEDING TO HAVE A DAILY VEHICLE. I DON'T UNDERSTAND HOW THERE IS A FOUND/KNOWN BRAKE PROBLEM AND THEY ARE TELLING ME IT'S SAFE TO DRIVE WHEN THERE WAS BEEN OVER 100 ACCIDENTS. THEY NEED TO PROVIDE A RENTAL CAR AND FIX IT.
Corrective Action:
I TOOK MY CAR TO GMC BECAUSE I LIVE ON A HILL AND WHEN I PARK MY CAR THEN PUT IT INTO DRIVE OR REVERSE THE BRAKES DON'T FUNCTION PROPERLY. THE BRAKES SLIDE AND SKIP AND THE VEHICLE HAS A VERY HARD TIME STOPPING. IT HAPPENS WHILE PUTTING THE CAR INTO PARK ON ANY HILL, THEN PUTTING IT BACK INTO GEAR. IT ALSO HAPPEN WHEN DRIVING A SLOW SPEED ON FLAT GROUND. GMC FOUND THE PROBLEM AND STATED IT'S UNDER A SPECIAL COVERAGE WARRANTY #N182202780-01. I'VE ALMOST HAD IT TOWED MULTIPLE TIMES BECAUSE I WAS AFRAID TO CONTINUE DRIVING, I'D HAVE TO GO EXTREMELY SLOW DOWN HILLS IN FEAR THE BRAKES WOULDN'T BE ABLE TO HOLD ME BACK IF I GAINED SPEED. GMC DOESN'T KNOW WHEN THE PART WILL BE IN AND STATES THEY WON'T PROVIDE A RENTAL CAR. I AM PREGNANT, SO IF I GET IN A CRASH GOING 5MPH, IT DOESN'T MATTER, I'LL STILL HAVE TO GET CHECKED BY A DOCTOR. I'M AN ESSENTIAL WORKER AND STILL NEEDING TO HAVE A DAILY VEHICLE. I DON'T UNDERSTAND HOW THERE IS A FOUND/KNOWN BRAKE PROBLEM AND THEY ARE TELLING ME IT'S SAFE TO DRIVE WHEN THERE WAS BEEN OVER 100 ACCIDENTS. THEY NEED TO PROVIDE A RENTAL CAR AND FIX IT.
Additional Notes:
I TOOK MY CAR TO GMC BECAUSE I LIVE ON A HILL AND WHEN I PARK MY CAR THEN PUT IT INTO DRIVE OR REVERSE THE BRAKES DON'T FUNCTION PROPERLY. THE BRAKES SLIDE AND SKIP AND THE VEHICLE HAS A VERY HARD TIME STOPPING. IT HAPPENS WHILE PUTTING THE CAR INTO PARK ON ANY HILL, THEN PUTTING IT BACK INTO GEAR. IT ALSO HAPPEN WHEN DRIVING A SLOW SPEED ON FLAT GROUND. GMC FOUND THE PROBLEM AND STATED IT'S UNDER A SPECIAL COVERAGE WARRANTY #N182202780-01. I'VE ALMOST HAD IT TOWED MULTIPLE TIMES BECAUSE I WAS AFRAID TO CONTINUE DRIVING, I'D HAVE TO GO EXTREMELY SLOW DOWN HILLS IN FEAR THE BRAKES WOULDN'T BE ABLE TO HOLD ME BACK IF I GAINED SPEED. GMC DOESN'T KNOW WHEN THE PART WILL BE IN AND STATES THEY WON'T PROVIDE A RENTAL CAR. I AM PREGNANT, SO IF I GET IN A CRASH GOING 5MPH, IT DOESN'T MATTER, I'LL STILL HAVE TO GET CHECKED BY A DOCTOR. I'M AN ESSENTIAL WORKER AND STILL NEEDING TO HAVE A DAILY VEHICLE. I DON'T UNDERSTAND HOW THERE IS A FOUND/KNOWN BRAKE PROBLEM AND THEY ARE TELLING ME IT'S SAFE TO DRIVE WHEN THERE WAS BEEN OVER 100 ACCIDENTS. THEY NEED TO PROVIDE A RENTAL CAR AND FIX IT.
Mfg Campaign: 11322429
Recall Date: Apr 27, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION IS ACTING SPORADIC AND CAUSING DELAY IN RESPONSE TO ACCELERATION. CAN BE VERY DANGEROUS WHEN ENTERING CROWDED INTERSECTIONS/ ROADWAYS.
Corrective Action:
TRANSMISSION IS ACTING SPORADIC AND CAUSING DELAY IN RESPONSE TO ACCELERATION. CAN BE VERY DANGEROUS WHEN ENTERING CROWDED INTERSECTIONS/ ROADWAYS.
Additional Notes:
TRANSMISSION IS ACTING SPORADIC AND CAUSING DELAY IN RESPONSE TO ACCELERATION. CAN BE VERY DANGEROUS WHEN ENTERING CROWDED INTERSECTIONS/ ROADWAYS.
Mfg Campaign: 11320151
Recall Date: Apr 3, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION ISSUE THAT MAKES THE VEHICLE TO NOT ACCELERATE AND THEN SURGE WHEN YOU PULL UP TO AT A STOP LIGHT, STOP SIGN, ON HIGHWAY, OR IN TRAFFIC. NOT SAFE GOING TO END UP HITTING SOMEBODY OR SOMETHING. GMC DEALERSHIPS SAY 'IT IS A KNOWN ISSUE' WITH NO REPAIR.
Corrective Action:
TRANSMISSION ISSUE THAT MAKES THE VEHICLE TO NOT ACCELERATE AND THEN SURGE WHEN YOU PULL UP TO AT A STOP LIGHT, STOP SIGN, ON HIGHWAY, OR IN TRAFFIC. NOT SAFE GOING TO END UP HITTING SOMEBODY OR SOMETHING. GMC DEALERSHIPS SAY 'IT IS A KNOWN ISSUE' WITH NO REPAIR.
Additional Notes:
TRANSMISSION ISSUE THAT MAKES THE VEHICLE TO NOT ACCELERATE AND THEN SURGE WHEN YOU PULL UP TO AT A STOP LIGHT, STOP SIGN, ON HIGHWAY, OR IN TRAFFIC. NOT SAFE GOING TO END UP HITTING SOMEBODY OR SOMETHING. GMC DEALERSHIPS SAY 'IT IS A KNOWN ISSUE' WITH NO REPAIR.
Mfg Campaign: 11317025
Recall Date: Mar 9, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE LATEST ISSUE BEGAN WHEN DRIVING ON THE HIGHWAY, I NOTICED THAT THE BRAKE PEDAL WOULD BOUNCE WHEN TRYING TO SLOW DOWN AT HIGHWAY SPEEDS. I DIDN'T THINK MUCH OF IT. EXACTLY 2 DAYS LATER, WHILE APPROACHING TRAFFIC AT A RED LIGHT AT RELATIVELY LOW SPEEDS, THE VEHICLE WOULD NOT STOP. I TRIED TO PUSH THE PEDAL, THE PEDAL WOULD GO ALL THE WAY DOWN LIKE IT HAD NO PRESSURE. LUCKILY THERE WAS NOT ONCOMING TRAFFIC AND I WAS ABLE TO SWERVE ONTO THE LEFT LANE AND FINALLY INTO A PARKING LOT WHERE I WAS ABLE TO PARK USING THE EMERGENCY BRAKE. MY VEHICLE HAD RECENTLY BEEN SERVICED FOR THE VACUUM PUMP RECALL SINCE MY BRAKES WOULD BECOME HARD TO PUSH BUT ONLY WHEN MOVING AT VERY LOW SPEEDS LIKE IN HEAVY TRAFFIC OR IN A DRIVE THROUGH SERVICE. I AM CONCERNED ABOUT THE ISSUE SURFACING FOR A THIRD TIME WHEN I HAVE MY FAMILY IN THE VEHICLE.
Corrective Action:
THE LATEST ISSUE BEGAN WHEN DRIVING ON THE HIGHWAY, I NOTICED THAT THE BRAKE PEDAL WOULD BOUNCE WHEN TRYING TO SLOW DOWN AT HIGHWAY SPEEDS. I DIDN'T THINK MUCH OF IT. EXACTLY 2 DAYS LATER, WHILE APPROACHING TRAFFIC AT A RED LIGHT AT RELATIVELY LOW SPEEDS, THE VEHICLE WOULD NOT STOP. I TRIED TO PUSH THE PEDAL, THE PEDAL WOULD GO ALL THE WAY DOWN LIKE IT HAD NO PRESSURE. LUCKILY THERE WAS NOT ONCOMING TRAFFIC AND I WAS ABLE TO SWERVE ONTO THE LEFT LANE AND FINALLY INTO A PARKING LOT WHERE I WAS ABLE TO PARK USING THE EMERGENCY BRAKE. MY VEHICLE HAD RECENTLY BEEN SERVICED FOR THE VACUUM PUMP RECALL SINCE MY BRAKES WOULD BECOME HARD TO PUSH BUT ONLY WHEN MOVING AT VERY LOW SPEEDS LIKE IN HEAVY TRAFFIC OR IN A DRIVE THROUGH SERVICE. I AM CONCERNED ABOUT THE ISSUE SURFACING FOR A THIRD TIME WHEN I HAVE MY FAMILY IN THE VEHICLE.
Additional Notes:
THE LATEST ISSUE BEGAN WHEN DRIVING ON THE HIGHWAY, I NOTICED THAT THE BRAKE PEDAL WOULD BOUNCE WHEN TRYING TO SLOW DOWN AT HIGHWAY SPEEDS. I DIDN'T THINK MUCH OF IT. EXACTLY 2 DAYS LATER, WHILE APPROACHING TRAFFIC AT A RED LIGHT AT RELATIVELY LOW SPEEDS, THE VEHICLE WOULD NOT STOP. I TRIED TO PUSH THE PEDAL, THE PEDAL WOULD GO ALL THE WAY DOWN LIKE IT HAD NO PRESSURE. LUCKILY THERE WAS NOT ONCOMING TRAFFIC AND I WAS ABLE TO SWERVE ONTO THE LEFT LANE AND FINALLY INTO A PARKING LOT WHERE I WAS ABLE TO PARK USING THE EMERGENCY BRAKE. MY VEHICLE HAD RECENTLY BEEN SERVICED FOR THE VACUUM PUMP RECALL SINCE MY BRAKES WOULD BECOME HARD TO PUSH BUT ONLY WHEN MOVING AT VERY LOW SPEEDS LIKE IN HEAVY TRAFFIC OR IN A DRIVE THROUGH SERVICE. I AM CONCERNED ABOUT THE ISSUE SURFACING FOR A THIRD TIME WHEN I HAVE MY FAMILY IN THE VEHICLE.
Mfg Campaign: 11316061
Recall Date: Mar 4, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
AT 91K MILES MY TRANSMISSION WENT OUT COMPLETELY. THE VEHICLE WAS LESS THAN 3 YEARS OLD AT TIME OF INCIDENT
Corrective Action:
AT 91K MILES MY TRANSMISSION WENT OUT COMPLETELY. THE VEHICLE WAS LESS THAN 3 YEARS OLD AT TIME OF INCIDENT
Additional Notes:
AT 91K MILES MY TRANSMISSION WENT OUT COMPLETELY. THE VEHICLE WAS LESS THAN 3 YEARS OLD AT TIME OF INCIDENT
Mfg Campaign: 11315664
Recall Date: Mar 2, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TAILLIGHT FAILURE: THE FAILURE OF LED LIGHT IS A DIRECT RESULT OF THE ALLOY BASE CIRCUIT USED TO MAINTAIN CONTINUITY. THE ALLOY'S INABILITY TO EXPAND AND CONTRACT DUE TO THE CURRENT DESIGN, CAUSES FAILURE OF THE PRODUCT. EVIDENT BY THE VIDEOS OF REPAIRS ONLINE. THE ALLOY IS BREAKING, INTERRUPTING THE CURRENT FROM MAINTAINING CONTINUITY RESULTING IN FAILURE. THIS IS A MANUFACTURING DEFECT WHERE THE PRODUCT SHOULD HAVE HAD EXPANSION AND CONTRACTION POINTS ON SUCH A PART TO PREVENT PREMATURE FAILURE. THE LIGHT IS NONREPAIRABLE WITHOUT BREACHING THE PERMANENTLY SEALED SHELL.
Corrective Action:
TAILLIGHT FAILURE: THE FAILURE OF LED LIGHT IS A DIRECT RESULT OF THE ALLOY BASE CIRCUIT USED TO MAINTAIN CONTINUITY. THE ALLOY'S INABILITY TO EXPAND AND CONTRACT DUE TO THE CURRENT DESIGN, CAUSES FAILURE OF THE PRODUCT. EVIDENT BY THE VIDEOS OF REPAIRS ONLINE. THE ALLOY IS BREAKING, INTERRUPTING THE CURRENT FROM MAINTAINING CONTINUITY RESULTING IN FAILURE. THIS IS A MANUFACTURING DEFECT WHERE THE PRODUCT SHOULD HAVE HAD EXPANSION AND CONTRACTION POINTS ON SUCH A PART TO PREVENT PREMATURE FAILURE. THE LIGHT IS NONREPAIRABLE WITHOUT BREACHING THE PERMANENTLY SEALED SHELL.
Additional Notes:
TAILLIGHT FAILURE: THE FAILURE OF LED LIGHT IS A DIRECT RESULT OF THE ALLOY BASE CIRCUIT USED TO MAINTAIN CONTINUITY. THE ALLOY'S INABILITY TO EXPAND AND CONTRACT DUE TO THE CURRENT DESIGN, CAUSES FAILURE OF THE PRODUCT. EVIDENT BY THE VIDEOS OF REPAIRS ONLINE. THE ALLOY IS BREAKING, INTERRUPTING THE CURRENT FROM MAINTAINING CONTINUITY RESULTING IN FAILURE. THIS IS A MANUFACTURING DEFECT WHERE THE PRODUCT SHOULD HAVE HAD EXPANSION AND CONTRACTION POINTS ON SUCH A PART TO PREVENT PREMATURE FAILURE. THE LIGHT IS NONREPAIRABLE WITHOUT BREACHING THE PERMANENTLY SEALED SHELL.
Mfg Campaign: 11306231
Recall Date: Jan 31, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
REAR PASSENGERS BRAKE LIGHT FLICKERS OFF AND ON CAUSING A SAFETY RISK WHILE DRIVING. PREVIOUS YEARS OF SAME MAKE AND MODEL ARE HAVING SAME ISSUES CAUSING A SHORTAGE IN $400-800 REPLACEMENT OF TAIL LIGHT ASSEMBLY. RATHER, GMC SHOULD RECALL AND CORRECT THE ORIGINAL MANUFACTURING QUALITY TO BEGIN WITH.
Corrective Action:
REAR PASSENGERS BRAKE LIGHT FLICKERS OFF AND ON CAUSING A SAFETY RISK WHILE DRIVING. PREVIOUS YEARS OF SAME MAKE AND MODEL ARE HAVING SAME ISSUES CAUSING A SHORTAGE IN $400-800 REPLACEMENT OF TAIL LIGHT ASSEMBLY. RATHER, GMC SHOULD RECALL AND CORRECT THE ORIGINAL MANUFACTURING QUALITY TO BEGIN WITH.
Additional Notes:
REAR PASSENGERS BRAKE LIGHT FLICKERS OFF AND ON CAUSING A SAFETY RISK WHILE DRIVING. PREVIOUS YEARS OF SAME MAKE AND MODEL ARE HAVING SAME ISSUES CAUSING A SHORTAGE IN $400-800 REPLACEMENT OF TAIL LIGHT ASSEMBLY. RATHER, GMC SHOULD RECALL AND CORRECT THE ORIGINAL MANUFACTURING QUALITY TO BEGIN WITH.
Mfg Campaign: 11301811
Recall Date: Jan 25, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
REAR PASSENGERS BRAKE LIGHT FLICKERS OFF AND ON CAUSING A SAFETY RISK WHILE DRIVING. PREVIOUS YEARS OF SAME MAKE AND MODEL ARE HAVING SAME ISSUES CAUSING A SHORTAGE IN $400-800 REPLACEMENT OF TAIL LIGHT ASSEMBLY. RATHER, GMC SHOULD RECALL AND CORRECT THE ORIGINAL MANUFACTURING QUALITY TO BEGIN WITH.
Corrective Action:
REAR PASSENGERS BRAKE LIGHT FLICKERS OFF AND ON CAUSING A SAFETY RISK WHILE DRIVING. PREVIOUS YEARS OF SAME MAKE AND MODEL ARE HAVING SAME ISSUES CAUSING A SHORTAGE IN $400-800 REPLACEMENT OF TAIL LIGHT ASSEMBLY. RATHER, GMC SHOULD RECALL AND CORRECT THE ORIGINAL MANUFACTURING QUALITY TO BEGIN WITH.
Additional Notes:
REAR PASSENGERS BRAKE LIGHT FLICKERS OFF AND ON CAUSING A SAFETY RISK WHILE DRIVING. PREVIOUS YEARS OF SAME MAKE AND MODEL ARE HAVING SAME ISSUES CAUSING A SHORTAGE IN $400-800 REPLACEMENT OF TAIL LIGHT ASSEMBLY. RATHER, GMC SHOULD RECALL AND CORRECT THE ORIGINAL MANUFACTURING QUALITY TO BEGIN WITH.
Mfg Campaign: 11301811
Recall Date: Jan 25, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
BACK PASSENGER SIDE BRAKE LIGHTING WENT OUT. ORIGINALLY IT WOULD WORK SOMETIMES AND NOT WORK OTHERS. NOT IT NEVER WORKS... DEALER SAID EARLIER YEARS WERE COVERED BY RECALL BUT NOT 2017. VERY EXPENSIVE TO REPLACE AND IVE HAD THE CAR 2 YEARS. CRAZY.
Corrective Action:
BACK PASSENGER SIDE BRAKE LIGHTING WENT OUT. ORIGINALLY IT WOULD WORK SOMETIMES AND NOT WORK OTHERS. NOT IT NEVER WORKS... DEALER SAID EARLIER YEARS WERE COVERED BY RECALL BUT NOT 2017. VERY EXPENSIVE TO REPLACE AND IVE HAD THE CAR 2 YEARS. CRAZY.
Additional Notes:
BACK PASSENGER SIDE BRAKE LIGHTING WENT OUT. ORIGINALLY IT WOULD WORK SOMETIMES AND NOT WORK OTHERS. NOT IT NEVER WORKS... DEALER SAID EARLIER YEARS WERE COVERED BY RECALL BUT NOT 2017. VERY EXPENSIVE TO REPLACE AND IVE HAD THE CAR 2 YEARS. CRAZY.
Mfg Campaign: 11299745
Recall Date: Jan 16, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE VEHICLE STARTED TO PULL ALL THE WAY TO THE RIGHT SIDE WHILE DRIVING ON THE 710 FREEWAY IN LONG BEACH, A NOISE STARTED TO BE AUDIBLY HEARD WHILE I WAS DRIVING. I I CONTACTED THE EXECUTIVE OFFICES OF GENERAL MOTORS AND NOBODY COULD ASSIST ME WITH THE REPAIRING THIS VEHICLE. I WAS TOLD THERE IS NO REMEDY FOR THIS ISSUE.
Corrective Action:
THE VEHICLE STARTED TO PULL ALL THE WAY TO THE RIGHT SIDE WHILE DRIVING ON THE 710 FREEWAY IN LONG BEACH, A NOISE STARTED TO BE AUDIBLY HEARD WHILE I WAS DRIVING. I I CONTACTED THE EXECUTIVE OFFICES OF GENERAL MOTORS AND NOBODY COULD ASSIST ME WITH THE REPAIRING THIS VEHICLE. I WAS TOLD THERE IS NO REMEDY FOR THIS ISSUE.
Additional Notes:
THE VEHICLE STARTED TO PULL ALL THE WAY TO THE RIGHT SIDE WHILE DRIVING ON THE 710 FREEWAY IN LONG BEACH, A NOISE STARTED TO BE AUDIBLY HEARD WHILE I WAS DRIVING. I I CONTACTED THE EXECUTIVE OFFICES OF GENERAL MOTORS AND NOBODY COULD ASSIST ME WITH THE REPAIRING THIS VEHICLE. I WAS TOLD THERE IS NO REMEDY FOR THIS ISSUE.
Mfg Campaign: 11298421
Recall Date: Jan 10, 2020
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE VEHICLE STARTED TO PULL ALL THE WAY TO THE RIGHT SIDE WHILE DRIVING ON THE 710 FREEWAY IN LONG BEACH, A NOISE STARTED TO BE AUDIBLY HEARD WHILE I WAS DRIVING. I I CONTACTED THE EXECUTIVE OFFICES OF GENERAL MOTORS AND NOBODY COULD ASSIST ME WITH THE REPAIRING THIS VEHICLE. I WAS TOLD THERE IS NO REMEDY FOR THIS ISSUE.
Corrective Action:
THE VEHICLE STARTED TO PULL ALL THE WAY TO THE RIGHT SIDE WHILE DRIVING ON THE 710 FREEWAY IN LONG BEACH, A NOISE STARTED TO BE AUDIBLY HEARD WHILE I WAS DRIVING. I I CONTACTED THE EXECUTIVE OFFICES OF GENERAL MOTORS AND NOBODY COULD ASSIST ME WITH THE REPAIRING THIS VEHICLE. I WAS TOLD THERE IS NO REMEDY FOR THIS ISSUE.
Additional Notes:
THE VEHICLE STARTED TO PULL ALL THE WAY TO THE RIGHT SIDE WHILE DRIVING ON THE 710 FREEWAY IN LONG BEACH, A NOISE STARTED TO BE AUDIBLY HEARD WHILE I WAS DRIVING. I I CONTACTED THE EXECUTIVE OFFICES OF GENERAL MOTORS AND NOBODY COULD ASSIST ME WITH THE REPAIRING THIS VEHICLE. I WAS TOLD THERE IS NO REMEDY FOR THIS ISSUE.
Mfg Campaign: 11298421
Recall Date: Jan 10, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
REAR PASSENGER LED BRAKE LIGHT FAILURE. DEALER SAID THIS IS A KNOWN FAILURE ITEM SO MUCH SO THAT PARTS ARE ON BACKORDER NATION WIDE.
Corrective Action:
REAR PASSENGER LED BRAKE LIGHT FAILURE. DEALER SAID THIS IS A KNOWN FAILURE ITEM SO MUCH SO THAT PARTS ARE ON BACKORDER NATION WIDE.
Additional Notes:
REAR PASSENGER LED BRAKE LIGHT FAILURE. DEALER SAID THIS IS A KNOWN FAILURE ITEM SO MUCH SO THAT PARTS ARE ON BACKORDER NATION WIDE.
Mfg Campaign: 11290058
Recall Date: Dec 19, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE AIR CONDITIONING IN MY 2017 YUKON XL STOPPED BLOWING COLD AIR. THERE IS A KNOWN ISSUE WITH GMC CONDENSERS. I BROUGHT MY YUKON TO THE DEALERSHIP AND WAS TOLD THAT INDEED IT WAS THE CONDENSER WHICH CAUSED REFRIGERANT TO LEAK. HOWEVER, IT WAS NOT COVERED UNDER THE SPECIAL COVERAGE ADJUSTMENT 17336 AS MY VIN # WAS NOT INCLUDED FOR SOME REASON. SAME PROBLEM, BUT I HAVE TO PAY FOR THIS OUT OF MY POCKET - $1200. I LIVE IN THE DEEP SOUTH, HAVE SMALL CHILDREN, AND CANNOT GO WITHOUT AC.
Corrective Action:
THE AIR CONDITIONING IN MY 2017 YUKON XL STOPPED BLOWING COLD AIR. THERE IS A KNOWN ISSUE WITH GMC CONDENSERS. I BROUGHT MY YUKON TO THE DEALERSHIP AND WAS TOLD THAT INDEED IT WAS THE CONDENSER WHICH CAUSED REFRIGERANT TO LEAK. HOWEVER, IT WAS NOT COVERED UNDER THE SPECIAL COVERAGE ADJUSTMENT 17336 AS MY VIN # WAS NOT INCLUDED FOR SOME REASON. SAME PROBLEM, BUT I HAVE TO PAY FOR THIS OUT OF MY POCKET - $1200. I LIVE IN THE DEEP SOUTH, HAVE SMALL CHILDREN, AND CANNOT GO WITHOUT AC.
Additional Notes:
THE AIR CONDITIONING IN MY 2017 YUKON XL STOPPED BLOWING COLD AIR. THERE IS A KNOWN ISSUE WITH GMC CONDENSERS. I BROUGHT MY YUKON TO THE DEALERSHIP AND WAS TOLD THAT INDEED IT WAS THE CONDENSER WHICH CAUSED REFRIGERANT TO LEAK. HOWEVER, IT WAS NOT COVERED UNDER THE SPECIAL COVERAGE ADJUSTMENT 17336 AS MY VIN # WAS NOT INCLUDED FOR SOME REASON. SAME PROBLEM, BUT I HAVE TO PAY FOR THIS OUT OF MY POCKET - $1200. I LIVE IN THE DEEP SOUTH, HAVE SMALL CHILDREN, AND CANNOT GO WITHOUT AC.
Mfg Campaign: 11288236
Recall Date: Dec 10, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE FAILURE AFTER RECALL WAS DONE BRAKES STILL FAIL WAS DRIVING AND WAS BRAKING THE PEDAL WENT IN ALL THE WAY AND THE YUKON XL DENALI DID NOT STOP ALSO HAVE BAD FUEL INJECTORS TOOK IT TO THE DEALERSHIP AND THEY DONT KNOW WHAT FUEL INJECTORS GO ON THE SUV ALSO GM DOESNT KNOW THEY HAVE TO TAKE APART THE ENGINE TO FIND OUT WHAT FUEL INJECTORS THEY PUT ON THE ENGINE THEY WONT GIVE ME A CAR RENTAL AND DOES NOT ALL THE FUEL INJECTORS ARE ON BACK ORDER THERE IS 3. TYPES HIGH PRESSURE LOW PRESSURE AND THEY DONT KNOW THE FUEL INJECTOR THAT WAS USED I PAID OVER 90,000 WITH TAXES AND INTEREST ON THIS 2017 YUKON XL DENALI AND THEY HAVE REPLACED 3 SHOCKS, BRAKE VACUUM PUMP, BRAKE AND ROTORS THEY HAD TO REPAINT THE FEONT BUMPER REAR BUMPER HOOD AND BACK DOOR AND NOW THE FUEL INJECTORS WITH ONLY 37,500 MILES THIS SUV IS A JUNK AND NOW I BELIEVE ALL GM CARS ARE NOW JUNK
Corrective Action:
BRAKE FAILURE AFTER RECALL WAS DONE BRAKES STILL FAIL WAS DRIVING AND WAS BRAKING THE PEDAL WENT IN ALL THE WAY AND THE YUKON XL DENALI DID NOT STOP ALSO HAVE BAD FUEL INJECTORS TOOK IT TO THE DEALERSHIP AND THEY DONT KNOW WHAT FUEL INJECTORS GO ON THE SUV ALSO GM DOESNT KNOW THEY HAVE TO TAKE APART THE ENGINE TO FIND OUT WHAT FUEL INJECTORS THEY PUT ON THE ENGINE THEY WONT GIVE ME A CAR RENTAL AND DOES NOT ALL THE FUEL INJECTORS ARE ON BACK ORDER THERE IS 3. TYPES HIGH PRESSURE LOW PRESSURE AND THEY DONT KNOW THE FUEL INJECTOR THAT WAS USED I PAID OVER 90,000 WITH TAXES AND INTEREST ON THIS 2017 YUKON XL DENALI AND THEY HAVE REPLACED 3 SHOCKS, BRAKE VACUUM PUMP, BRAKE AND ROTORS THEY HAD TO REPAINT THE FEONT BUMPER REAR BUMPER HOOD AND BACK DOOR AND NOW THE FUEL INJECTORS WITH ONLY 37,500 MILES THIS SUV IS A JUNK AND NOW I BELIEVE ALL GM CARS ARE NOW JUNK
Additional Notes:
BRAKE FAILURE AFTER RECALL WAS DONE BRAKES STILL FAIL WAS DRIVING AND WAS BRAKING THE PEDAL WENT IN ALL THE WAY AND THE YUKON XL DENALI DID NOT STOP ALSO HAVE BAD FUEL INJECTORS TOOK IT TO THE DEALERSHIP AND THEY DONT KNOW WHAT FUEL INJECTORS GO ON THE SUV ALSO GM DOESNT KNOW THEY HAVE TO TAKE APART THE ENGINE TO FIND OUT WHAT FUEL INJECTORS THEY PUT ON THE ENGINE THEY WONT GIVE ME A CAR RENTAL AND DOES NOT ALL THE FUEL INJECTORS ARE ON BACK ORDER THERE IS 3. TYPES HIGH PRESSURE LOW PRESSURE AND THEY DONT KNOW THE FUEL INJECTOR THAT WAS USED I PAID OVER 90,000 WITH TAXES AND INTEREST ON THIS 2017 YUKON XL DENALI AND THEY HAVE REPLACED 3 SHOCKS, BRAKE VACUUM PUMP, BRAKE AND ROTORS THEY HAD TO REPAINT THE FEONT BUMPER REAR BUMPER HOOD AND BACK DOOR AND NOW THE FUEL INJECTORS WITH ONLY 37,500 MILES THIS SUV IS A JUNK AND NOW I BELIEVE ALL GM CARS ARE NOW JUNK
Mfg Campaign: 11287604
Recall Date: Dec 7, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
BRAKE FAILURE AFTER RECALL WAS DONE BRAKES STILL FAIL WAS DRIVING AND WAS BRAKING THE PEDAL WENT IN ALL THE WAY AND THE YUKON XL DENALI DID NOT STOP ALSO HAVE BAD FUEL INJECTORS TOOK IT TO THE DEALERSHIP AND THEY DONT KNOW WHAT FUEL INJECTORS GO ON THE SUV ALSO GM DOESNT KNOW THEY HAVE TO TAKE APART THE ENGINE TO FIND OUT WHAT FUEL INJECTORS THEY PUT ON THE ENGINE THEY WONT GIVE ME A CAR RENTAL AND DOES NOT ALL THE FUEL INJECTORS ARE ON BACK ORDER THERE IS 3. TYPES HIGH PRESSURE LOW PRESSURE AND THEY DONT KNOW THE FUEL INJECTOR THAT WAS USED I PAID OVER 90,000 WITH TAXES AND INTEREST ON THIS 2017 YUKON XL DENALI AND THEY HAVE REPLACED 3 SHOCKS, BRAKE VACUUM PUMP, BRAKE AND ROTORS THEY HAD TO REPAINT THE FEONT BUMPER REAR BUMPER HOOD AND BACK DOOR AND NOW THE FUEL INJECTORS WITH ONLY 37,500 MILES THIS SUV IS A JUNK AND NOW I BELIEVE ALL GM CARS ARE NOW JUNK
Corrective Action:
BRAKE FAILURE AFTER RECALL WAS DONE BRAKES STILL FAIL WAS DRIVING AND WAS BRAKING THE PEDAL WENT IN ALL THE WAY AND THE YUKON XL DENALI DID NOT STOP ALSO HAVE BAD FUEL INJECTORS TOOK IT TO THE DEALERSHIP AND THEY DONT KNOW WHAT FUEL INJECTORS GO ON THE SUV ALSO GM DOESNT KNOW THEY HAVE TO TAKE APART THE ENGINE TO FIND OUT WHAT FUEL INJECTORS THEY PUT ON THE ENGINE THEY WONT GIVE ME A CAR RENTAL AND DOES NOT ALL THE FUEL INJECTORS ARE ON BACK ORDER THERE IS 3. TYPES HIGH PRESSURE LOW PRESSURE AND THEY DONT KNOW THE FUEL INJECTOR THAT WAS USED I PAID OVER 90,000 WITH TAXES AND INTEREST ON THIS 2017 YUKON XL DENALI AND THEY HAVE REPLACED 3 SHOCKS, BRAKE VACUUM PUMP, BRAKE AND ROTORS THEY HAD TO REPAINT THE FEONT BUMPER REAR BUMPER HOOD AND BACK DOOR AND NOW THE FUEL INJECTORS WITH ONLY 37,500 MILES THIS SUV IS A JUNK AND NOW I BELIEVE ALL GM CARS ARE NOW JUNK
Additional Notes:
BRAKE FAILURE AFTER RECALL WAS DONE BRAKES STILL FAIL WAS DRIVING AND WAS BRAKING THE PEDAL WENT IN ALL THE WAY AND THE YUKON XL DENALI DID NOT STOP ALSO HAVE BAD FUEL INJECTORS TOOK IT TO THE DEALERSHIP AND THEY DONT KNOW WHAT FUEL INJECTORS GO ON THE SUV ALSO GM DOESNT KNOW THEY HAVE TO TAKE APART THE ENGINE TO FIND OUT WHAT FUEL INJECTORS THEY PUT ON THE ENGINE THEY WONT GIVE ME A CAR RENTAL AND DOES NOT ALL THE FUEL INJECTORS ARE ON BACK ORDER THERE IS 3. TYPES HIGH PRESSURE LOW PRESSURE AND THEY DONT KNOW THE FUEL INJECTOR THAT WAS USED I PAID OVER 90,000 WITH TAXES AND INTEREST ON THIS 2017 YUKON XL DENALI AND THEY HAVE REPLACED 3 SHOCKS, BRAKE VACUUM PUMP, BRAKE AND ROTORS THEY HAD TO REPAINT THE FEONT BUMPER REAR BUMPER HOOD AND BACK DOOR AND NOW THE FUEL INJECTORS WITH ONLY 37,500 MILES THIS SUV IS A JUNK AND NOW I BELIEVE ALL GM CARS ARE NOW JUNK
Mfg Campaign: 11287604
Recall Date: Dec 7, 2019
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
BRAKE FAILURE AFTER RECALL WAS DONE BRAKES STILL FAIL WAS DRIVING AND WAS BRAKING THE PEDAL WENT IN ALL THE WAY AND THE YUKON XL DENALI DID NOT STOP ALSO HAVE BAD FUEL INJECTORS TOOK IT TO THE DEALERSHIP AND THEY DONT KNOW WHAT FUEL INJECTORS GO ON THE SUV ALSO GM DOESNT KNOW THEY HAVE TO TAKE APART THE ENGINE TO FIND OUT WHAT FUEL INJECTORS THEY PUT ON THE ENGINE THEY WONT GIVE ME A CAR RENTAL AND DOES NOT ALL THE FUEL INJECTORS ARE ON BACK ORDER THERE IS 3. TYPES HIGH PRESSURE LOW PRESSURE AND THEY DONT KNOW THE FUEL INJECTOR THAT WAS USED I PAID OVER 90,000 WITH TAXES AND INTEREST ON THIS 2017 YUKON XL DENALI AND THEY HAVE REPLACED 3 SHOCKS, BRAKE VACUUM PUMP, BRAKE AND ROTORS THEY HAD TO REPAINT THE FEONT BUMPER REAR BUMPER HOOD AND BACK DOOR AND NOW THE FUEL INJECTORS WITH ONLY 37,500 MILES THIS SUV IS A JUNK AND NOW I BELIEVE ALL GM CARS ARE NOW JUNK
Corrective Action:
BRAKE FAILURE AFTER RECALL WAS DONE BRAKES STILL FAIL WAS DRIVING AND WAS BRAKING THE PEDAL WENT IN ALL THE WAY AND THE YUKON XL DENALI DID NOT STOP ALSO HAVE BAD FUEL INJECTORS TOOK IT TO THE DEALERSHIP AND THEY DONT KNOW WHAT FUEL INJECTORS GO ON THE SUV ALSO GM DOESNT KNOW THEY HAVE TO TAKE APART THE ENGINE TO FIND OUT WHAT FUEL INJECTORS THEY PUT ON THE ENGINE THEY WONT GIVE ME A CAR RENTAL AND DOES NOT ALL THE FUEL INJECTORS ARE ON BACK ORDER THERE IS 3. TYPES HIGH PRESSURE LOW PRESSURE AND THEY DONT KNOW THE FUEL INJECTOR THAT WAS USED I PAID OVER 90,000 WITH TAXES AND INTEREST ON THIS 2017 YUKON XL DENALI AND THEY HAVE REPLACED 3 SHOCKS, BRAKE VACUUM PUMP, BRAKE AND ROTORS THEY HAD TO REPAINT THE FEONT BUMPER REAR BUMPER HOOD AND BACK DOOR AND NOW THE FUEL INJECTORS WITH ONLY 37,500 MILES THIS SUV IS A JUNK AND NOW I BELIEVE ALL GM CARS ARE NOW JUNK
Additional Notes:
BRAKE FAILURE AFTER RECALL WAS DONE BRAKES STILL FAIL WAS DRIVING AND WAS BRAKING THE PEDAL WENT IN ALL THE WAY AND THE YUKON XL DENALI DID NOT STOP ALSO HAVE BAD FUEL INJECTORS TOOK IT TO THE DEALERSHIP AND THEY DONT KNOW WHAT FUEL INJECTORS GO ON THE SUV ALSO GM DOESNT KNOW THEY HAVE TO TAKE APART THE ENGINE TO FIND OUT WHAT FUEL INJECTORS THEY PUT ON THE ENGINE THEY WONT GIVE ME A CAR RENTAL AND DOES NOT ALL THE FUEL INJECTORS ARE ON BACK ORDER THERE IS 3. TYPES HIGH PRESSURE LOW PRESSURE AND THEY DONT KNOW THE FUEL INJECTOR THAT WAS USED I PAID OVER 90,000 WITH TAXES AND INTEREST ON THIS 2017 YUKON XL DENALI AND THEY HAVE REPLACED 3 SHOCKS, BRAKE VACUUM PUMP, BRAKE AND ROTORS THEY HAD TO REPAINT THE FEONT BUMPER REAR BUMPER HOOD AND BACK DOOR AND NOW THE FUEL INJECTORS WITH ONLY 37,500 MILES THIS SUV IS A JUNK AND NOW I BELIEVE ALL GM CARS ARE NOW JUNK
Mfg Campaign: 11287604
Recall Date: Dec 7, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING MY VEHICLE IN WINTER WEATHER CONDITIONS, IN AUTOMATIC 4 WHEEL DRIVE OPTION. I TURNED THE CORNER BY MY HOUSE ON A CITY STREET GOING NO MORE THAN 7 MPH. I WAS TAPPING THE BRAKE AS I TURNED. I'M NOT SURE WHAT REALLY HAPPENED AS I WAS BRAKING (THE BRAKES SEEMED WEIRD; KIND OF LIKE ABS), BUT MY VEHICLE SLID AND HIT THE CURB ON THE STREET I WAS TURNING IN. THIS IS KITTY CORNER FROM MY HOUSE. MY RIGHT REAR TIRE DROVE UP ONTO THE CURB AND HALF WAY ONTO THE SIDEWALK, BEFORE GOING BACK OFF. I DROVE RIGHT INTO MY GARAGE FROM THERE AND THE VEHICLE WAS MAKING A WEIRD NOISE. MY WHOLE TIRE/WHEEL WAS BENT AT AN ANGLE WITH THE BOTTOM GOING INWARD. THE TIRE AND WHEEL DID NOT HAVE ANY DAMAGE. THERE WERE SCRAPES ON THE HUB CAP. WE TOOK THE TIRE OFF AND SAW THAT THE HALF SHAFT HAD SNAPPED RIGHT IN HALF. AFTER LOOKING AT THIS, THERE WAS BUBBLING AROUND IT. IT SEEMS THAT THE WAY THIS WAS MANUFACTURED IS NOT IN ANYWAY SAFE. THANKFULLY, I WAS RIGHT BY MY HOUSE. IF I HAD BEEN GOING ANY FASTER IN WINTER WEATHER CONDITIONS, WHO KNOWS WHAT COULD HAVE HAPPENED IF I SLID INTO SOMETHING ELSE GOING FASTER. I AM GLAD MY WIFE AND KIDS WERE NOT IN THE VEHICLE. I WOULD THINK THIS WOULD BE COVERED IN THE POWERTRAIN WARRANTY; 5-YEAR/60,000. ONE PERSON WITH GM STATED IT WAS INCLUDED WITH THE 3-YEAR/36,000 OPTION. OUR MILEAGE IS BARELY OVER AT 36,352. THE DEALERSHIP I TOOK IT TO, STATED THEY WILL NOT BUDGE OVER 36,000 MILES. I BELIEVE THIS IS A HUGE SAFETY ISSUE AND THAT IT SHOULD BE COVERED NO MATTER WHAT! THIS SHOULDN'T HAVE HAPPENED WHEN THERE WAS NO DAMAGE AT ALL TO THE TIRE. HOW COULD SOMETHING LIKE THIS JUST SNAP IN HALF? IT JUST DOESN'T SEEM RIGHT! THIS VEHICLE WAS EXPENSIVE AND APPARENTLY BUILT VERY CHEAP!!! WE JUST HAD A RECALL FIXED TOO! WE HAVE ONLY PAID TO GET IT TOWED TO THE NEAREST DEALERSHIP, WHICH IS IN THE NEXT TOWN OVER ABOUT 15 MILES AWAY. MY PICS ARE MORE THAN 5MB. THEY ARE 7+MB.
Corrective Action:
DRIVING MY VEHICLE IN WINTER WEATHER CONDITIONS, IN AUTOMATIC 4 WHEEL DRIVE OPTION. I TURNED THE CORNER BY MY HOUSE ON A CITY STREET GOING NO MORE THAN 7 MPH. I WAS TAPPING THE BRAKE AS I TURNED. I'M NOT SURE WHAT REALLY HAPPENED AS I WAS BRAKING (THE BRAKES SEEMED WEIRD; KIND OF LIKE ABS), BUT MY VEHICLE SLID AND HIT THE CURB ON THE STREET I WAS TURNING IN. THIS IS KITTY CORNER FROM MY HOUSE. MY RIGHT REAR TIRE DROVE UP ONTO THE CURB AND HALF WAY ONTO THE SIDEWALK, BEFORE GOING BACK OFF. I DROVE RIGHT INTO MY GARAGE FROM THERE AND THE VEHICLE WAS MAKING A WEIRD NOISE. MY WHOLE TIRE/WHEEL WAS BENT AT AN ANGLE WITH THE BOTTOM GOING INWARD. THE TIRE AND WHEEL DID NOT HAVE ANY DAMAGE. THERE WERE SCRAPES ON THE HUB CAP. WE TOOK THE TIRE OFF AND SAW THAT THE HALF SHAFT HAD SNAPPED RIGHT IN HALF. AFTER LOOKING AT THIS, THERE WAS BUBBLING AROUND IT. IT SEEMS THAT THE WAY THIS WAS MANUFACTURED IS NOT IN ANYWAY SAFE. THANKFULLY, I WAS RIGHT BY MY HOUSE. IF I HAD BEEN GOING ANY FASTER IN WINTER WEATHER CONDITIONS, WHO KNOWS WHAT COULD HAVE HAPPENED IF I SLID INTO SOMETHING ELSE GOING FASTER. I AM GLAD MY WIFE AND KIDS WERE NOT IN THE VEHICLE. I WOULD THINK THIS WOULD BE COVERED IN THE POWERTRAIN WARRANTY; 5-YEAR/60,000. ONE PERSON WITH GM STATED IT WAS INCLUDED WITH THE 3-YEAR/36,000 OPTION. OUR MILEAGE IS BARELY OVER AT 36,352. THE DEALERSHIP I TOOK IT TO, STATED THEY WILL NOT BUDGE OVER 36,000 MILES. I BELIEVE THIS IS A HUGE SAFETY ISSUE AND THAT IT SHOULD BE COVERED NO MATTER WHAT! THIS SHOULDN'T HAVE HAPPENED WHEN THERE WAS NO DAMAGE AT ALL TO THE TIRE. HOW COULD SOMETHING LIKE THIS JUST SNAP IN HALF? IT JUST DOESN'T SEEM RIGHT! THIS VEHICLE WAS EXPENSIVE AND APPARENTLY BUILT VERY CHEAP!!! WE JUST HAD A RECALL FIXED TOO! WE HAVE ONLY PAID TO GET IT TOWED TO THE NEAREST DEALERSHIP, WHICH IS IN THE NEXT TOWN OVER ABOUT 15 MILES AWAY. MY PICS ARE MORE THAN 5MB. THEY ARE 7+MB.
Additional Notes:
DRIVING MY VEHICLE IN WINTER WEATHER CONDITIONS, IN AUTOMATIC 4 WHEEL DRIVE OPTION. I TURNED THE CORNER BY MY HOUSE ON A CITY STREET GOING NO MORE THAN 7 MPH. I WAS TAPPING THE BRAKE AS I TURNED. I'M NOT SURE WHAT REALLY HAPPENED AS I WAS BRAKING (THE BRAKES SEEMED WEIRD; KIND OF LIKE ABS), BUT MY VEHICLE SLID AND HIT THE CURB ON THE STREET I WAS TURNING IN. THIS IS KITTY CORNER FROM MY HOUSE. MY RIGHT REAR TIRE DROVE UP ONTO THE CURB AND HALF WAY ONTO THE SIDEWALK, BEFORE GOING BACK OFF. I DROVE RIGHT INTO MY GARAGE FROM THERE AND THE VEHICLE WAS MAKING A WEIRD NOISE. MY WHOLE TIRE/WHEEL WAS BENT AT AN ANGLE WITH THE BOTTOM GOING INWARD. THE TIRE AND WHEEL DID NOT HAVE ANY DAMAGE. THERE WERE SCRAPES ON THE HUB CAP. WE TOOK THE TIRE OFF AND SAW THAT THE HALF SHAFT HAD SNAPPED RIGHT IN HALF. AFTER LOOKING AT THIS, THERE WAS BUBBLING AROUND IT. IT SEEMS THAT THE WAY THIS WAS MANUFACTURED IS NOT IN ANYWAY SAFE. THANKFULLY, I WAS RIGHT BY MY HOUSE. IF I HAD BEEN GOING ANY FASTER IN WINTER WEATHER CONDITIONS, WHO KNOWS WHAT COULD HAVE HAPPENED IF I SLID INTO SOMETHING ELSE GOING FASTER. I AM GLAD MY WIFE AND KIDS WERE NOT IN THE VEHICLE. I WOULD THINK THIS WOULD BE COVERED IN THE POWERTRAIN WARRANTY; 5-YEAR/60,000. ONE PERSON WITH GM STATED IT WAS INCLUDED WITH THE 3-YEAR/36,000 OPTION. OUR MILEAGE IS BARELY OVER AT 36,352. THE DEALERSHIP I TOOK IT TO, STATED THEY WILL NOT BUDGE OVER 36,000 MILES. I BELIEVE THIS IS A HUGE SAFETY ISSUE AND THAT IT SHOULD BE COVERED NO MATTER WHAT! THIS SHOULDN'T HAVE HAPPENED WHEN THERE WAS NO DAMAGE AT ALL TO THE TIRE. HOW COULD SOMETHING LIKE THIS JUST SNAP IN HALF? IT JUST DOESN'T SEEM RIGHT! THIS VEHICLE WAS EXPENSIVE AND APPARENTLY BUILT VERY CHEAP!!! WE JUST HAD A RECALL FIXED TOO! WE HAVE ONLY PAID TO GET IT TOWED TO THE NEAREST DEALERSHIP, WHICH IS IN THE NEXT TOWN OVER ABOUT 15 MILES AWAY. MY PICS ARE MORE THAN 5MB. THEY ARE 7+MB.
Mfg Campaign: 11282987
Recall Date: Nov 30, 2019
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