Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
190 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This complaint is not in response to an event. It is a safety issue resulting from a common problem with this vehicle model, i.e.: brake light failure. The tail/brake light LED circuit board has a design weakness resulting in cracking of the board in 2 common locations, resulting in stop light illumination failures, which could lead to rear end collisions. GM has not issued a recall and their extended warranty allowance is inadequate, thereby leaving a significant repair expense falling to owners when the problem is encountered. The proper safety response is for GM to recall all of the vehicles with this style tail light in order to repair the circuit board weakness.
Corrective Action:
This complaint is not in response to an event. It is a safety issue resulting from a common problem with this vehicle model, i.e.: brake light failure. The tail/brake light LED circuit board has a design weakness resulting in cracking of the board in 2 common locations, resulting in stop light illumination failures, which could lead to rear end collisions. GM has not issued a recall and their extended warranty allowance is inadequate, thereby leaving a significant repair expense falling to owners when the problem is encountered. The proper safety response is for GM to recall all of the vehicles with this style tail light in order to repair the circuit board weakness.
Additional Notes:
This complaint is not in response to an event. It is a safety issue resulting from a common problem with this vehicle model, i.e.: brake light failure. The tail/brake light LED circuit board has a design weakness resulting in cracking of the board in 2 common locations, resulting in stop light illumination failures, which could lead to rear end collisions. GM has not issued a recall and their extended warranty allowance is inadequate, thereby leaving a significant repair expense falling to owners when the problem is encountered. The proper safety response is for GM to recall all of the vehicles with this style tail light in order to repair the circuit board weakness.
Mfg Campaign: 11450600
Recall Date: Feb 5, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Taillights and brake lights inoperative. GMC knows of problem and refuses to repair vehicle outside of manufacturer warranty (lights failed after warranty period). I have seen SEVERAL other Yukons on the road with NO brake lights or tail lights. Extremely dangerous situation.
Corrective Action:
Taillights and brake lights inoperative. GMC knows of problem and refuses to repair vehicle outside of manufacturer warranty (lights failed after warranty period). I have seen SEVERAL other Yukons on the road with NO brake lights or tail lights. Extremely dangerous situation.
Additional Notes:
Taillights and brake lights inoperative. GMC knows of problem and refuses to repair vehicle outside of manufacturer warranty (lights failed after warranty period). I have seen SEVERAL other Yukons on the road with NO brake lights or tail lights. Extremely dangerous situation.
Mfg Campaign: 11445876
Recall Date: Jan 2, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Rear LED brake light stopped working. Supposed to have a vehicle lifetime lifespan. i.e. never require replacing. This light assembly was found to be defective in the previous year model and not fixed.
Corrective Action:
Rear LED brake light stopped working. Supposed to have a vehicle lifetime lifespan. i.e. never require replacing. This light assembly was found to be defective in the previous year model and not fixed.
Additional Notes:
Rear LED brake light stopped working. Supposed to have a vehicle lifetime lifespan. i.e. never require replacing. This light assembly was found to be defective in the previous year model and not fixed.
Mfg Campaign: 11444903
Recall Date: Dec 24, 2021
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Passenger rear tail lamp/brake lamp failure. This is a known issue with GMC Yukon vehicles MY 2015-2019 with LED tail lamps. Metal within the lamp vibrates loose and cause the brake lamp to fail - thus resulting in no BRAKE Lamps illuminating at braking. This would be the second time this issue has occurred in 4 months, with the previous repair occurring rear drivers side and logged with NHTSA for this issue under 11436519. Opening this case as now the other side (passenger failed) with the EXACT same issue.
Corrective Action:
Passenger rear tail lamp/brake lamp failure. This is a known issue with GMC Yukon vehicles MY 2015-2019 with LED tail lamps. Metal within the lamp vibrates loose and cause the brake lamp to fail - thus resulting in no BRAKE Lamps illuminating at braking. This would be the second time this issue has occurred in 4 months, with the previous repair occurring rear drivers side and logged with NHTSA for this issue under 11436519. Opening this case as now the other side (passenger failed) with the EXACT same issue.
Additional Notes:
Passenger rear tail lamp/brake lamp failure. This is a known issue with GMC Yukon vehicles MY 2015-2019 with LED tail lamps. Metal within the lamp vibrates loose and cause the brake lamp to fail - thus resulting in no BRAKE Lamps illuminating at braking. This would be the second time this issue has occurred in 4 months, with the previous repair occurring rear drivers side and logged with NHTSA for this issue under 11436519. Opening this case as now the other side (passenger failed) with the EXACT same issue.
Mfg Campaign: 11438993
Recall Date: Nov 2, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Car is shaking when accelerating. Feels like it will cause more damage.
Corrective Action:
Car is shaking when accelerating. Feels like it will cause more damage.
Additional Notes:
Car is shaking when accelerating. Feels like it will cause more damage.
Mfg Campaign: 11439120
Recall Date: Nov 2, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Car is shaking when accelerating. Feels like it will cause more damage.
Corrective Action:
Car is shaking when accelerating. Feels like it will cause more damage.
Additional Notes:
Car is shaking when accelerating. Feels like it will cause more damage.
Mfg Campaign: 11439120
Recall Date: Nov 2, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
We were on the freeway with my 4 small children. The freeway speed is 75 mph. The car had been jerking and hard shifting for over a week and I had it scheduled with a mechanic. As we were driving on the freeway, it lost total power as cars were going to the left and right around us. I was barely able to get it to the side of the road without being hit. This could have been tragic! I took it to the mechanic and the transmission is shaving a lot of metal (that was in the bottom of the pan). I have had to pay to have a whole new transmission redone. This is absurd with a car that is only 4 years old.
Corrective Action:
We were on the freeway with my 4 small children. The freeway speed is 75 mph. The car had been jerking and hard shifting for over a week and I had it scheduled with a mechanic. As we were driving on the freeway, it lost total power as cars were going to the left and right around us. I was barely able to get it to the side of the road without being hit. This could have been tragic! I took it to the mechanic and the transmission is shaving a lot of metal (that was in the bottom of the pan). I have had to pay to have a whole new transmission redone. This is absurd with a car that is only 4 years old.
Additional Notes:
We were on the freeway with my 4 small children. The freeway speed is 75 mph. The car had been jerking and hard shifting for over a week and I had it scheduled with a mechanic. As we were driving on the freeway, it lost total power as cars were going to the left and right around us. I was barely able to get it to the side of the road without being hit. This could have been tragic! I took it to the mechanic and the transmission is shaving a lot of metal (that was in the bottom of the pan). I have had to pay to have a whole new transmission redone. This is absurd with a car that is only 4 years old.
Mfg Campaign: 11436506
Recall Date: Oct 12, 2021
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
LED Taillight failure REAR DRIVERS SIDE. This seems to be a common occurance amongst GMC Yukon Denali XL, where the circuit housing for the LED board begins failure with fissure within the electrical contact points. The fissure soon erupts causing a shunt within the LED semiconductor and causing the brake lights to cease functioning.
Corrective Action:
LED Taillight failure REAR DRIVERS SIDE. This seems to be a common occurance amongst GMC Yukon Denali XL, where the circuit housing for the LED board begins failure with fissure within the electrical contact points. The fissure soon erupts causing a shunt within the LED semiconductor and causing the brake lights to cease functioning.
Additional Notes:
LED Taillight failure REAR DRIVERS SIDE. This seems to be a common occurance amongst GMC Yukon Denali XL, where the circuit housing for the LED board begins failure with fissure within the electrical contact points. The fissure soon erupts causing a shunt within the LED semiconductor and causing the brake lights to cease functioning.
Mfg Campaign: 11436519
Recall Date: Oct 12, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Driving on city streets at approximately 45-50 MPH the transmission began shifting erratically and made significant squealing noises. After stopping, the transmission could not be shifted to another gear and was stuck in drive (D) for approximately 30 minutes. After evaluation from a professional auto mechanic, these transmissions were equipped with the incorrect fluid type from the factory that has since been taken off the market. The transmission needed to be replaced at ~99,000 miles.
Corrective Action:
Driving on city streets at approximately 45-50 MPH the transmission began shifting erratically and made significant squealing noises. After stopping, the transmission could not be shifted to another gear and was stuck in drive (D) for approximately 30 minutes. After evaluation from a professional auto mechanic, these transmissions were equipped with the incorrect fluid type from the factory that has since been taken off the market. The transmission needed to be replaced at ~99,000 miles.
Additional Notes:
Driving on city streets at approximately 45-50 MPH the transmission began shifting erratically and made significant squealing noises. After stopping, the transmission could not be shifted to another gear and was stuck in drive (D) for approximately 30 minutes. After evaluation from a professional auto mechanic, these transmissions were equipped with the incorrect fluid type from the factory that has since been taken off the market. The transmission needed to be replaced at ~99,000 miles.
Mfg Campaign: 11431681
Recall Date: Sep 3, 2021
General Motors, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
There is a known issue with the wiring harness that warns the driver by vibrating the driver's seat. The original wiring harness will short out causing malfunction of the safety feature. The wiring harness has been redesigned to correct the defect, yet GM has not issued a recall. The safety feature is an important factor in the operation of the vehicle and when this feature does not work property, safety is compromised.
Corrective Action:
There is a known issue with the wiring harness that warns the driver by vibrating the driver's seat. The original wiring harness will short out causing malfunction of the safety feature. The wiring harness has been redesigned to correct the defect, yet GM has not issued a recall. The safety feature is an important factor in the operation of the vehicle and when this feature does not work property, safety is compromised.
Additional Notes:
There is a known issue with the wiring harness that warns the driver by vibrating the driver's seat. The original wiring harness will short out causing malfunction of the safety feature. The wiring harness has been redesigned to correct the defect, yet GM has not issued a recall. The safety feature is an important factor in the operation of the vehicle and when this feature does not work property, safety is compromised.
Mfg Campaign: 11427575
Recall Date: Aug 3, 2021
General Motors, Llc
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
There is a known issue with the wiring harness that warns the driver by vibrating the driver's seat. The original wiring harness will short out causing malfunction of the safety feature. The wiring harness has been redesigned to correct the defect, yet GM has not issued a recall. The safety feature is an important factor in the operation of the vehicle and when this feature does not work property, safety is compromised.
Corrective Action:
There is a known issue with the wiring harness that warns the driver by vibrating the driver's seat. The original wiring harness will short out causing malfunction of the safety feature. The wiring harness has been redesigned to correct the defect, yet GM has not issued a recall. The safety feature is an important factor in the operation of the vehicle and when this feature does not work property, safety is compromised.
Additional Notes:
There is a known issue with the wiring harness that warns the driver by vibrating the driver's seat. The original wiring harness will short out causing malfunction of the safety feature. The wiring harness has been redesigned to correct the defect, yet GM has not issued a recall. The safety feature is an important factor in the operation of the vehicle and when this feature does not work property, safety is compromised.
Mfg Campaign: 11427575
Recall Date: Aug 3, 2021
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Brake lights are going out due to cracking in the LED strip. Slight jars to lights will make them work for a short time.
Corrective Action:
Brake lights are going out due to cracking in the LED strip. Slight jars to lights will make them work for a short time.
Additional Notes:
Brake lights are going out due to cracking in the LED strip. Slight jars to lights will make them work for a short time.
Mfg Campaign: 11427062
Recall Date: Jul 29, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1) LED tail-lights fail intermittently - this is a known problem GM does not proactively address unless customers complain repeatedly. Puts driver and passenger in danger. this began happening at 25K miles. 2) AC condenser fails - GM will not address as part of a broader recall despite extensive late model customer complaints. This put passengers in danger on any road trip across desert terrain. GM has been unresponsive despite numerous calls asking for resolution. This occurred at 36k miles. 3) Electrical failings - numerous electrical failings - from entertainment system (at 10k miles), starter motor and internal lighting - all failing at 36k miles. NHTSA must take a look at these manufacturing defects - they are putting customers at risk!
Corrective Action:
1) LED tail-lights fail intermittently - this is a known problem GM does not proactively address unless customers complain repeatedly. Puts driver and passenger in danger. this began happening at 25K miles. 2) AC condenser fails - GM will not address as part of a broader recall despite extensive late model customer complaints. This put passengers in danger on any road trip across desert terrain. GM has been unresponsive despite numerous calls asking for resolution. This occurred at 36k miles. 3) Electrical failings - numerous electrical failings - from entertainment system (at 10k miles), starter motor and internal lighting - all failing at 36k miles. NHTSA must take a look at these manufacturing defects - they are putting customers at risk!
Additional Notes:
1) LED tail-lights fail intermittently - this is a known problem GM does not proactively address unless customers complain repeatedly. Puts driver and passenger in danger. this began happening at 25K miles. 2) AC condenser fails - GM will not address as part of a broader recall despite extensive late model customer complaints. This put passengers in danger on any road trip across desert terrain. GM has been unresponsive despite numerous calls asking for resolution. This occurred at 36k miles. 3) Electrical failings - numerous electrical failings - from entertainment system (at 10k miles), starter motor and internal lighting - all failing at 36k miles. NHTSA must take a look at these manufacturing defects - they are putting customers at risk!
Mfg Campaign: 11424931
Recall Date: Jul 15, 2021
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
1) LED tail-lights fail intermittently - this is a known problem GM does not proactively address unless customers complain repeatedly. Puts driver and passenger in danger. this began happening at 25K miles. 2) AC condenser fails - GM will not address as part of a broader recall despite extensive late model customer complaints. This put passengers in danger on any road trip across desert terrain. GM has been unresponsive despite numerous calls asking for resolution. This occurred at 36k miles. 3) Electrical failings - numerous electrical failings - from entertainment system (at 10k miles), starter motor and internal lighting - all failing at 36k miles. NHTSA must take a look at these manufacturing defects - they are putting customers at risk!
Corrective Action:
1) LED tail-lights fail intermittently - this is a known problem GM does not proactively address unless customers complain repeatedly. Puts driver and passenger in danger. this began happening at 25K miles. 2) AC condenser fails - GM will not address as part of a broader recall despite extensive late model customer complaints. This put passengers in danger on any road trip across desert terrain. GM has been unresponsive despite numerous calls asking for resolution. This occurred at 36k miles. 3) Electrical failings - numerous electrical failings - from entertainment system (at 10k miles), starter motor and internal lighting - all failing at 36k miles. NHTSA must take a look at these manufacturing defects - they are putting customers at risk!
Additional Notes:
1) LED tail-lights fail intermittently - this is a known problem GM does not proactively address unless customers complain repeatedly. Puts driver and passenger in danger. this began happening at 25K miles. 2) AC condenser fails - GM will not address as part of a broader recall despite extensive late model customer complaints. This put passengers in danger on any road trip across desert terrain. GM has been unresponsive despite numerous calls asking for resolution. This occurred at 36k miles. 3) Electrical failings - numerous electrical failings - from entertainment system (at 10k miles), starter motor and internal lighting - all failing at 36k miles. NHTSA must take a look at these manufacturing defects - they are putting customers at risk!
Mfg Campaign: 11424931
Recall Date: Jul 15, 2021
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
led lights are malfunctioning on my 2017 Yukon xl. causing my brake lights to flicker and then go out completely. I've been pulled over and almost hit from behind due to these lights not working correctly. they have to be replaced by completely removing and replacing the entire light fixture for the high cost of 800+. they are not built to be fixed, just replaced. What's worse is that replacing them only buys you a little time before those again go out. its unsafe and puts my family at risk daily.
Corrective Action:
led lights are malfunctioning on my 2017 Yukon xl. causing my brake lights to flicker and then go out completely. I've been pulled over and almost hit from behind due to these lights not working correctly. they have to be replaced by completely removing and replacing the entire light fixture for the high cost of 800+. they are not built to be fixed, just replaced. What's worse is that replacing them only buys you a little time before those again go out. its unsafe and puts my family at risk daily.
Additional Notes:
led lights are malfunctioning on my 2017 Yukon xl. causing my brake lights to flicker and then go out completely. I've been pulled over and almost hit from behind due to these lights not working correctly. they have to be replaced by completely removing and replacing the entire light fixture for the high cost of 800+. they are not built to be fixed, just replaced. What's worse is that replacing them only buys you a little time before those again go out. its unsafe and puts my family at risk daily.
Mfg Campaign: 11424717
Recall Date: Jul 14, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vehicle is misfiring and rough idling while driving. This vehicle has four of the eight fuel injectors misfiring while in operation. Although the dealership only diagnosed two of them I took it to another shop who diagnosed that 4 and 8 are also misfiring.
Corrective Action:
The vehicle is misfiring and rough idling while driving. This vehicle has four of the eight fuel injectors misfiring while in operation. Although the dealership only diagnosed two of them I took it to another shop who diagnosed that 4 and 8 are also misfiring.
Additional Notes:
The vehicle is misfiring and rough idling while driving. This vehicle has four of the eight fuel injectors misfiring while in operation. Although the dealership only diagnosed two of them I took it to another shop who diagnosed that 4 and 8 are also misfiring.
Mfg Campaign: 11423909
Recall Date: Jul 8, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The brake lights fail. First the left light failed, and two days later the right light failed. After researching, this is a common problem with GM and these models. The fix is not just a bulb- the whole rear light assemblies (each side) needs replacing with GM price quotes of $900 a side. We were over 1000 miles away from home.
Corrective Action:
The brake lights fail. First the left light failed, and two days later the right light failed. After researching, this is a common problem with GM and these models. The fix is not just a bulb- the whole rear light assemblies (each side) needs replacing with GM price quotes of $900 a side. We were over 1000 miles away from home.
Additional Notes:
The brake lights fail. First the left light failed, and two days later the right light failed. After researching, this is a common problem with GM and these models. The fix is not just a bulb- the whole rear light assemblies (each side) needs replacing with GM price quotes of $900 a side. We were over 1000 miles away from home.
Mfg Campaign: 11423483
Recall Date: Jul 5, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brake lights fail. First the left light failed, and two days later the right light failed. After researching, this is a common problem with GM and these models. The fix is not just a bulb- the whole rear light assemblies (each side) needs replacing with GM price quotes of $900 a side. We were over 1000 miles away from home.
Corrective Action:
The brake lights fail. First the left light failed, and two days later the right light failed. After researching, this is a common problem with GM and these models. The fix is not just a bulb- the whole rear light assemblies (each side) needs replacing with GM price quotes of $900 a side. We were over 1000 miles away from home.
Additional Notes:
The brake lights fail. First the left light failed, and two days later the right light failed. After researching, this is a common problem with GM and these models. The fix is not just a bulb- the whole rear light assemblies (each side) needs replacing with GM price quotes of $900 a side. We were over 1000 miles away from home.
Mfg Campaign: 11423483
Recall Date: Jul 5, 2021
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The brake lights fail. First the left light failed, and two days later the right light failed. After researching, this is a common problem with GM and these models. The fix is not just a bulb- the whole rear light assemblies (each side) needs replacing with GM price quotes of $900 a side. We were over 1000 miles away from home.
Corrective Action:
The brake lights fail. First the left light failed, and two days later the right light failed. After researching, this is a common problem with GM and these models. The fix is not just a bulb- the whole rear light assemblies (each side) needs replacing with GM price quotes of $900 a side. We were over 1000 miles away from home.
Additional Notes:
The brake lights fail. First the left light failed, and two days later the right light failed. After researching, this is a common problem with GM and these models. The fix is not just a bulb- the whole rear light assemblies (each side) needs replacing with GM price quotes of $900 a side. We were over 1000 miles away from home.
Mfg Campaign: 11423483
Recall Date: Jul 5, 2021
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2017 GMC Yukon XL. The contact stated while driving at various speeds, the contact noticed that the passenger rear tail light was inoperable. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the tail light unit needing to be replaced. The vehicle was not repaired. The contact was relating the failure to an unknown recall. The manufacturer had not been informed of the failure. The failure mileage was approximately 106,632.
Corrective Action:
The contact owns a 2017 GMC Yukon XL. The contact stated while driving at various speeds, the contact noticed that the passenger rear tail light was inoperable. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the tail light unit needing to be replaced. The vehicle was not repaired. The contact was relating the failure to an unknown recall. The manufacturer had not been informed of the failure. The failure mileage was approximately 106,632.
Additional Notes:
The contact owns a 2017 GMC Yukon XL. The contact stated while driving at various speeds, the contact noticed that the passenger rear tail light was inoperable. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the tail light unit needing to be replaced. The vehicle was not repaired. The contact was relating the failure to an unknown recall. The manufacturer had not been informed of the failure. The failure mileage was approximately 106,632.
Mfg Campaign: 11420159
Recall Date: Jun 8, 2021
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Edzant Price LLC
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Focus: Lemon Law, Personal Injury
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