Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
190 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE WHOLE BACK TAIL LIGHT HAD TO BE REPLACED AFTER FAILING. POOR DESIGN AND A COMMON PROBLEM ON THE 2015-2017 GMC YUKONS. THERE IS A COMMON AREA THAT BREAKS. NOT ONLY A BIG EXPENSE BUT ALSO A LARGE WASTE OF MATERIAL CONSIDERING THE WHOLE UNIT HAS TO BE REPLACED. COST IS OVER $800.00 AND THE DEALER BUYS BACK THE OLD LIGHT FOR $50 SEEMS A BIT SUSPICIOUS BY GMC. THESE LAMPS ARE A SEALED UNIT AND WERE NEVER DESIGNED TO BE REPAIRED. AS DESIGNED, IF THERE IS A PROBLEM, THE LAMP IS REPLACED AS A COMPLETE AND VERY EXPENSIVE UNIT. MORE CAN BE FOUND HERE: HTTPS://WWW.CARCOMPLAINTS.COM/GMC/YUKON/2015/LIGHTS/TAILLIGHT_NOT_WORKING_PROPERLY.SHTML
Corrective Action:
THE WHOLE BACK TAIL LIGHT HAD TO BE REPLACED AFTER FAILING. POOR DESIGN AND A COMMON PROBLEM ON THE 2015-2017 GMC YUKONS. THERE IS A COMMON AREA THAT BREAKS. NOT ONLY A BIG EXPENSE BUT ALSO A LARGE WASTE OF MATERIAL CONSIDERING THE WHOLE UNIT HAS TO BE REPLACED. COST IS OVER $800.00 AND THE DEALER BUYS BACK THE OLD LIGHT FOR $50 SEEMS A BIT SUSPICIOUS BY GMC. THESE LAMPS ARE A SEALED UNIT AND WERE NEVER DESIGNED TO BE REPAIRED. AS DESIGNED, IF THERE IS A PROBLEM, THE LAMP IS REPLACED AS A COMPLETE AND VERY EXPENSIVE UNIT. MORE CAN BE FOUND HERE: HTTPS://WWW.CARCOMPLAINTS.COM/GMC/YUKON/2015/LIGHTS/TAILLIGHT_NOT_WORKING_PROPERLY.SHTML
Additional Notes:
THE WHOLE BACK TAIL LIGHT HAD TO BE REPLACED AFTER FAILING. POOR DESIGN AND A COMMON PROBLEM ON THE 2015-2017 GMC YUKONS. THERE IS A COMMON AREA THAT BREAKS. NOT ONLY A BIG EXPENSE BUT ALSO A LARGE WASTE OF MATERIAL CONSIDERING THE WHOLE UNIT HAS TO BE REPLACED. COST IS OVER $800.00 AND THE DEALER BUYS BACK THE OLD LIGHT FOR $50 SEEMS A BIT SUSPICIOUS BY GMC. THESE LAMPS ARE A SEALED UNIT AND WERE NEVER DESIGNED TO BE REPAIRED. AS DESIGNED, IF THERE IS A PROBLEM, THE LAMP IS REPLACED AS A COMPLETE AND VERY EXPENSIVE UNIT. MORE CAN BE FOUND HERE: HTTPS://WWW.CARCOMPLAINTS.COM/GMC/YUKON/2015/LIGHTS/TAILLIGHT_NOT_WORKING_PROPERLY.SHTML
Mfg Campaign: 11194996
Recall Date: Apr 9, 2019
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE WHOLE BACK TAIL LIGHT HAD TO BE REPLACED AFTER FAILING. POOR DESIGN AND A COMMON PROBLEM ON THE 2015-2017 GMC YUKONS. THERE IS A COMMON AREA THAT BREAKS. NOT ONLY A BIG EXPENSE BUT ALSO A LARGE WASTE OF MATERIAL CONSIDERING THE WHOLE UNIT HAS TO BE REPLACED. COST IS OVER $800.00 AND THE DEALER BUYS BACK THE OLD LIGHT FOR $50 SEEMS A BIT SUSPICIOUS BY GMC. THESE LAMPS ARE A SEALED UNIT AND WERE NEVER DESIGNED TO BE REPAIRED. AS DESIGNED, IF THERE IS A PROBLEM, THE LAMP IS REPLACED AS A COMPLETE AND VERY EXPENSIVE UNIT. MORE CAN BE FOUND HERE: HTTPS://WWW.CARCOMPLAINTS.COM/GMC/YUKON/2015/LIGHTS/TAILLIGHT_NOT_WORKING_PROPERLY.SHTML
Corrective Action:
THE WHOLE BACK TAIL LIGHT HAD TO BE REPLACED AFTER FAILING. POOR DESIGN AND A COMMON PROBLEM ON THE 2015-2017 GMC YUKONS. THERE IS A COMMON AREA THAT BREAKS. NOT ONLY A BIG EXPENSE BUT ALSO A LARGE WASTE OF MATERIAL CONSIDERING THE WHOLE UNIT HAS TO BE REPLACED. COST IS OVER $800.00 AND THE DEALER BUYS BACK THE OLD LIGHT FOR $50 SEEMS A BIT SUSPICIOUS BY GMC. THESE LAMPS ARE A SEALED UNIT AND WERE NEVER DESIGNED TO BE REPAIRED. AS DESIGNED, IF THERE IS A PROBLEM, THE LAMP IS REPLACED AS A COMPLETE AND VERY EXPENSIVE UNIT. MORE CAN BE FOUND HERE: HTTPS://WWW.CARCOMPLAINTS.COM/GMC/YUKON/2015/LIGHTS/TAILLIGHT_NOT_WORKING_PROPERLY.SHTML
Additional Notes:
THE WHOLE BACK TAIL LIGHT HAD TO BE REPLACED AFTER FAILING. POOR DESIGN AND A COMMON PROBLEM ON THE 2015-2017 GMC YUKONS. THERE IS A COMMON AREA THAT BREAKS. NOT ONLY A BIG EXPENSE BUT ALSO A LARGE WASTE OF MATERIAL CONSIDERING THE WHOLE UNIT HAS TO BE REPLACED. COST IS OVER $800.00 AND THE DEALER BUYS BACK THE OLD LIGHT FOR $50 SEEMS A BIT SUSPICIOUS BY GMC. THESE LAMPS ARE A SEALED UNIT AND WERE NEVER DESIGNED TO BE REPAIRED. AS DESIGNED, IF THERE IS A PROBLEM, THE LAMP IS REPLACED AS A COMPLETE AND VERY EXPENSIVE UNIT. MORE CAN BE FOUND HERE: HTTPS://WWW.CARCOMPLAINTS.COM/GMC/YUKON/2015/LIGHTS/TAILLIGHT_NOT_WORKING_PROPERLY.SHTML
Mfg Campaign: 11194996
Recall Date: Apr 9, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THIS VEHICLE BREAKS FAILED ON ME WHILE DRIVING A VERY KNOWN ISSUE ON PREVIOUS YEAR
Corrective Action:
THIS VEHICLE BREAKS FAILED ON ME WHILE DRIVING A VERY KNOWN ISSUE ON PREVIOUS YEAR
Additional Notes:
THIS VEHICLE BREAKS FAILED ON ME WHILE DRIVING A VERY KNOWN ISSUE ON PREVIOUS YEAR
Mfg Campaign: 11162812
Recall Date: Dec 20, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THIS VEHICLE BREAKS FAILED ON ME WHILE DRIVING A VERY KNOWN ISSUE ON PREVIOUS YEAR
Corrective Action:
THIS VEHICLE BREAKS FAILED ON ME WHILE DRIVING A VERY KNOWN ISSUE ON PREVIOUS YEAR
Additional Notes:
THIS VEHICLE BREAKS FAILED ON ME WHILE DRIVING A VERY KNOWN ISSUE ON PREVIOUS YEAR
Mfg Campaign: 11162812
Recall Date: Dec 20, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THIS IS ABOUT A 2017 YUKON XL BREAK FAILING TO OPERATE THE PREVIOUS 2016 YUKON MODELS HAVE THE SAME ISSUE AND HAVE A RECALL BULLETIN NO: PIT5361B AND THE DEALER DOES NOT WANT TO ADDRESS OR ACKNOWLEDGE THE PROBLEM
Corrective Action:
THIS IS ABOUT A 2017 YUKON XL BREAK FAILING TO OPERATE THE PREVIOUS 2016 YUKON MODELS HAVE THE SAME ISSUE AND HAVE A RECALL BULLETIN NO: PIT5361B AND THE DEALER DOES NOT WANT TO ADDRESS OR ACKNOWLEDGE THE PROBLEM
Additional Notes:
THIS IS ABOUT A 2017 YUKON XL BREAK FAILING TO OPERATE THE PREVIOUS 2016 YUKON MODELS HAVE THE SAME ISSUE AND HAVE A RECALL BULLETIN NO: PIT5361B AND THE DEALER DOES NOT WANT TO ADDRESS OR ACKNOWLEDGE THE PROBLEM
Mfg Campaign: 11162536
Recall Date: Dec 19, 2018
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THIS IS ABOUT A 2017 YUKON XL BREAK FAILING TO OPERATE THE PREVIOUS 2016 YUKON MODELS HAVE THE SAME ISSUE AND HAVE A RECALL BULLETIN NO: PIT5361B AND THE DEALER DOES NOT WANT TO ADDRESS OR ACKNOWLEDGE THE PROBLEM
Corrective Action:
THIS IS ABOUT A 2017 YUKON XL BREAK FAILING TO OPERATE THE PREVIOUS 2016 YUKON MODELS HAVE THE SAME ISSUE AND HAVE A RECALL BULLETIN NO: PIT5361B AND THE DEALER DOES NOT WANT TO ADDRESS OR ACKNOWLEDGE THE PROBLEM
Additional Notes:
THIS IS ABOUT A 2017 YUKON XL BREAK FAILING TO OPERATE THE PREVIOUS 2016 YUKON MODELS HAVE THE SAME ISSUE AND HAVE A RECALL BULLETIN NO: PIT5361B AND THE DEALER DOES NOT WANT TO ADDRESS OR ACKNOWLEDGE THE PROBLEM
Mfg Campaign: 11162536
Recall Date: Dec 19, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
REAR BRAKE LIGHT IS OUT AND THE VEHICLE ISN'T EVEN 3 YEARS OLD BUT OVER 36,000 MILES. DEALERSHIP STATED LIGHT IS OUT SO WHOLE HOUSING HAS TO BE REPLACED AT $900/EACH.
Corrective Action:
REAR BRAKE LIGHT IS OUT AND THE VEHICLE ISN'T EVEN 3 YEARS OLD BUT OVER 36,000 MILES. DEALERSHIP STATED LIGHT IS OUT SO WHOLE HOUSING HAS TO BE REPLACED AT $900/EACH.
Additional Notes:
REAR BRAKE LIGHT IS OUT AND THE VEHICLE ISN'T EVEN 3 YEARS OLD BUT OVER 36,000 MILES. DEALERSHIP STATED LIGHT IS OUT SO WHOLE HOUSING HAS TO BE REPLACED AT $900/EACH.
Mfg Campaign: 11153076
Recall Date: Nov 21, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE STANDING BEHIND THE VEHICLE AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR CARGO AREA, THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. THIS OCCURRED SEVERAL TIMES WHILE I WAS BEHIND THE VEHICLE. ON SOME OCCASIONS MY CHILD(REN) WAS WITH ME ANDWAS ALMOST HIT AS WELL. SINCE I AM TALLER I WAS HIT AND WAS ABLE TO SAVE MY CHILD FROM INJURY. I WAS HIT SEVERAL TIMES ON DIFFERENT OCCASIONS EITHER I THE HEAD OR IN THE BACK, DEPENDING ON MY POSITION AT THE TIME. I ENSURED THAT I DID NOT HAVE THE KEY FOBIN MY POCKET TO ACCIDENTLY ACTIVATE THE CLOSURE, AND I ENSURE THAT I DID NOT ACCIDENTLY ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR BUMPER AREA. UPON INVESTIGATION THE DEALER DETERMINE THE CAUSE TO BE A LIFT GATE MODULE DEFECT, AS WELL AS SENSOR AND LIFTGATE CALIBRATION.
Corrective Action:
WHILE STANDING BEHIND THE VEHICLE AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR CARGO AREA, THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. THIS OCCURRED SEVERAL TIMES WHILE I WAS BEHIND THE VEHICLE. ON SOME OCCASIONS MY CHILD(REN) WAS WITH ME ANDWAS ALMOST HIT AS WELL. SINCE I AM TALLER I WAS HIT AND WAS ABLE TO SAVE MY CHILD FROM INJURY. I WAS HIT SEVERAL TIMES ON DIFFERENT OCCASIONS EITHER I THE HEAD OR IN THE BACK, DEPENDING ON MY POSITION AT THE TIME. I ENSURED THAT I DID NOT HAVE THE KEY FOBIN MY POCKET TO ACCIDENTLY ACTIVATE THE CLOSURE, AND I ENSURE THAT I DID NOT ACCIDENTLY ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR BUMPER AREA. UPON INVESTIGATION THE DEALER DETERMINE THE CAUSE TO BE A LIFT GATE MODULE DEFECT, AS WELL AS SENSOR AND LIFTGATE CALIBRATION.
Additional Notes:
WHILE STANDING BEHIND THE VEHICLE AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR CARGO AREA, THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. THIS OCCURRED SEVERAL TIMES WHILE I WAS BEHIND THE VEHICLE. ON SOME OCCASIONS MY CHILD(REN) WAS WITH ME ANDWAS ALMOST HIT AS WELL. SINCE I AM TALLER I WAS HIT AND WAS ABLE TO SAVE MY CHILD FROM INJURY. I WAS HIT SEVERAL TIMES ON DIFFERENT OCCASIONS EITHER I THE HEAD OR IN THE BACK, DEPENDING ON MY POSITION AT THE TIME. I ENSURED THAT I DID NOT HAVE THE KEY FOBIN MY POCKET TO ACCIDENTLY ACTIVATE THE CLOSURE, AND I ENSURE THAT I DID NOT ACCIDENTLY ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR BUMPER AREA. UPON INVESTIGATION THE DEALER DETERMINE THE CAUSE TO BE A LIFT GATE MODULE DEFECT, AS WELL AS SENSOR AND LIFTGATE CALIBRATION.
Mfg Campaign: 11139051
Recall Date: Oct 8, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE STANDING BEHIND THE VEHICLE AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR CARGO AREA, THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. THIS OCCURRED SEVERAL TIMES WHILE I WAS BEHIND THE VEHICLE. ON SOME OCCASIONS MY CHILD(REN) WAS WITH ME ANDWAS ALMOST HIT AS WELL. SINCE I AM TALLER I WAS HIT AND WAS ABLE TO SAVE MY CHILD FROM INJURY. I WAS HIT SEVERAL TIMES ON DIFFERENT OCCASIONS EITHER I THE HEAD OR IN THE BACK, DEPENDING ON MY POSITION AT THE TIME. I ENSURED THAT I DID NOT HAVE THE KEY FOBIN MY POCKET TO ACCIDENTLY ACTIVATE THE CLOSURE, AND I ENSURE THAT I DID NOT ACCIDENTLY ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR BUMPER AREA. UPON INVESTIGATION THE DEALER DETERMINE THE CAUSE TO BE A LIFT GATE MODULE DEFECT, AS WELL AS SENSOR AND LIFTGATE CALIBRATION.
Corrective Action:
WHILE STANDING BEHIND THE VEHICLE AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR CARGO AREA, THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. THIS OCCURRED SEVERAL TIMES WHILE I WAS BEHIND THE VEHICLE. ON SOME OCCASIONS MY CHILD(REN) WAS WITH ME ANDWAS ALMOST HIT AS WELL. SINCE I AM TALLER I WAS HIT AND WAS ABLE TO SAVE MY CHILD FROM INJURY. I WAS HIT SEVERAL TIMES ON DIFFERENT OCCASIONS EITHER I THE HEAD OR IN THE BACK, DEPENDING ON MY POSITION AT THE TIME. I ENSURED THAT I DID NOT HAVE THE KEY FOBIN MY POCKET TO ACCIDENTLY ACTIVATE THE CLOSURE, AND I ENSURE THAT I DID NOT ACCIDENTLY ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR BUMPER AREA. UPON INVESTIGATION THE DEALER DETERMINE THE CAUSE TO BE A LIFT GATE MODULE DEFECT, AS WELL AS SENSOR AND LIFTGATE CALIBRATION.
Additional Notes:
WHILE STANDING BEHIND THE VEHICLE AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR CARGO AREA, THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. THIS OCCURRED SEVERAL TIMES WHILE I WAS BEHIND THE VEHICLE. ON SOME OCCASIONS MY CHILD(REN) WAS WITH ME ANDWAS ALMOST HIT AS WELL. SINCE I AM TALLER I WAS HIT AND WAS ABLE TO SAVE MY CHILD FROM INJURY. I WAS HIT SEVERAL TIMES ON DIFFERENT OCCASIONS EITHER I THE HEAD OR IN THE BACK, DEPENDING ON MY POSITION AT THE TIME. I ENSURED THAT I DID NOT HAVE THE KEY FOBIN MY POCKET TO ACCIDENTLY ACTIVATE THE CLOSURE, AND I ENSURE THAT I DID NOT ACCIDENTLY ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR BUMPER AREA. UPON INVESTIGATION THE DEALER DETERMINE THE CAUSE TO BE A LIFT GATE MODULE DEFECT, AS WELL AS SENSOR AND LIFTGATE CALIBRATION.
Mfg Campaign: 11139051
Recall Date: Oct 8, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE STANDING BEHIND THE VEHICLE WITH THE LIFT GATE OPEN, AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR AREA THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. ON SEVERAL OCCASIONS MY CHILDREN WERE IN THE WAY OF THE LIFT GATE CLOSING AS WELL, HOWEVER, SINCE I AM TALLER I WAS HIT FIRST SAVING MY CHILDREN. ON SEVERAL OCCASIONS I WAS HIT IN THE HEAD AND IT THE BACK BY THE SLAMMING REAR LIFT GATE. I ENSURED THAT I DID NOT HAVE THE KEY FOB ACCIDENTLY ACTIVATED IN MY POCKET AND THAT I DID NOT ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR OF THE VEHICLE. UPON INVESTIGATION BY THE DEALER THE CAUSE WAS IDENTIFIED TO BE THE LIFT GATE MODULE. THE LIFT GATE ALSO REQUIRED RECALIBRATION AND SENSOR ALIGNMENT.
Corrective Action:
WHILE STANDING BEHIND THE VEHICLE WITH THE LIFT GATE OPEN, AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR AREA THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. ON SEVERAL OCCASIONS MY CHILDREN WERE IN THE WAY OF THE LIFT GATE CLOSING AS WELL, HOWEVER, SINCE I AM TALLER I WAS HIT FIRST SAVING MY CHILDREN. ON SEVERAL OCCASIONS I WAS HIT IN THE HEAD AND IT THE BACK BY THE SLAMMING REAR LIFT GATE. I ENSURED THAT I DID NOT HAVE THE KEY FOB ACCIDENTLY ACTIVATED IN MY POCKET AND THAT I DID NOT ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR OF THE VEHICLE. UPON INVESTIGATION BY THE DEALER THE CAUSE WAS IDENTIFIED TO BE THE LIFT GATE MODULE. THE LIFT GATE ALSO REQUIRED RECALIBRATION AND SENSOR ALIGNMENT.
Additional Notes:
WHILE STANDING BEHIND THE VEHICLE WITH THE LIFT GATE OPEN, AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR AREA THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. ON SEVERAL OCCASIONS MY CHILDREN WERE IN THE WAY OF THE LIFT GATE CLOSING AS WELL, HOWEVER, SINCE I AM TALLER I WAS HIT FIRST SAVING MY CHILDREN. ON SEVERAL OCCASIONS I WAS HIT IN THE HEAD AND IT THE BACK BY THE SLAMMING REAR LIFT GATE. I ENSURED THAT I DID NOT HAVE THE KEY FOB ACCIDENTLY ACTIVATED IN MY POCKET AND THAT I DID NOT ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR OF THE VEHICLE. UPON INVESTIGATION BY THE DEALER THE CAUSE WAS IDENTIFIED TO BE THE LIFT GATE MODULE. THE LIFT GATE ALSO REQUIRED RECALIBRATION AND SENSOR ALIGNMENT.
Mfg Campaign: 11132908
Recall Date: Oct 2, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE STANDING BEHIND THE VEHICLE WITH THE LIFT GATE OPEN, AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR AREA THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. ON SEVERAL OCCASIONS MY CHILDREN WERE IN THE WAY OF THE LIFT GATE CLOSING AS WELL, HOWEVER, SINCE I AM TALLER I WAS HIT FIRST SAVING MY CHILDREN. ON SEVERAL OCCASIONS I WAS HIT IN THE HEAD AND IT THE BACK BY THE SLAMMING REAR LIFT GATE. I ENSURED THAT I DID NOT HAVE THE KEY FOB ACCIDENTLY ACTIVATED IN MY POCKET AND THAT I DID NOT ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR OF THE VEHICLE. UPON INVESTIGATION BY THE DEALER THE CAUSE WAS IDENTIFIED TO BE THE LIFT GATE MODULE. THE LIFT GATE ALSO REQUIRED RECALIBRATION AND SENSOR ALIGNMENT.
Corrective Action:
WHILE STANDING BEHIND THE VEHICLE WITH THE LIFT GATE OPEN, AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR AREA THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. ON SEVERAL OCCASIONS MY CHILDREN WERE IN THE WAY OF THE LIFT GATE CLOSING AS WELL, HOWEVER, SINCE I AM TALLER I WAS HIT FIRST SAVING MY CHILDREN. ON SEVERAL OCCASIONS I WAS HIT IN THE HEAD AND IT THE BACK BY THE SLAMMING REAR LIFT GATE. I ENSURED THAT I DID NOT HAVE THE KEY FOB ACCIDENTLY ACTIVATED IN MY POCKET AND THAT I DID NOT ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR OF THE VEHICLE. UPON INVESTIGATION BY THE DEALER THE CAUSE WAS IDENTIFIED TO BE THE LIFT GATE MODULE. THE LIFT GATE ALSO REQUIRED RECALIBRATION AND SENSOR ALIGNMENT.
Additional Notes:
WHILE STANDING BEHIND THE VEHICLE WITH THE LIFT GATE OPEN, AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR AREA THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. ON SEVERAL OCCASIONS MY CHILDREN WERE IN THE WAY OF THE LIFT GATE CLOSING AS WELL, HOWEVER, SINCE I AM TALLER I WAS HIT FIRST SAVING MY CHILDREN. ON SEVERAL OCCASIONS I WAS HIT IN THE HEAD AND IT THE BACK BY THE SLAMMING REAR LIFT GATE. I ENSURED THAT I DID NOT HAVE THE KEY FOB ACCIDENTLY ACTIVATED IN MY POCKET AND THAT I DID NOT ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR OF THE VEHICLE. UPON INVESTIGATION BY THE DEALER THE CAUSE WAS IDENTIFIED TO BE THE LIFT GATE MODULE. THE LIFT GATE ALSO REQUIRED RECALIBRATION AND SENSOR ALIGNMENT.
Mfg Campaign: 11132908
Recall Date: Oct 2, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE STANDING BEHIND THE VEHICLE AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR CARGO AREA, THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. THIS OCCURRED SEVERAL TIMES WHILE I WAS BEHIND THE VEHICLE. ON SOME OCCASIONS MY CHILD(REN) WAS WITH ME AND WAS ALMOST HIT AS WELL. SINCE I AM TALLER I WAS HIT AND WAS ABLE TO SAVE MY CHILD FROM INJURY. I WAS HIT SEVERAL TIMES ON DIFFERENT OCCASIONS EITHER I THE HEAD OR IN THE BACK, DEPENDING ON MY POSITION AT THE TIME. I ENSURED THAT I DID NOT HAVE THE KEY FOB IN MY POCKET TO ACCIDENTLY ACTIVATE THE CLOSURE, AND I ENSURE THAT I DID NOT ACCIDENTLY ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR BUMPER AREA. UPON INVESTIGATION THE DEALER DETERMINE THE CAUSE TO BE A LIFT GATE MODULE DEFECT, AS WELL AS SENSOR AND LIFT GATE CALIBRATION.
Corrective Action:
WHILE STANDING BEHIND THE VEHICLE AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR CARGO AREA, THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. THIS OCCURRED SEVERAL TIMES WHILE I WAS BEHIND THE VEHICLE. ON SOME OCCASIONS MY CHILD(REN) WAS WITH ME AND WAS ALMOST HIT AS WELL. SINCE I AM TALLER I WAS HIT AND WAS ABLE TO SAVE MY CHILD FROM INJURY. I WAS HIT SEVERAL TIMES ON DIFFERENT OCCASIONS EITHER I THE HEAD OR IN THE BACK, DEPENDING ON MY POSITION AT THE TIME. I ENSURED THAT I DID NOT HAVE THE KEY FOB IN MY POCKET TO ACCIDENTLY ACTIVATE THE CLOSURE, AND I ENSURE THAT I DID NOT ACCIDENTLY ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR BUMPER AREA. UPON INVESTIGATION THE DEALER DETERMINE THE CAUSE TO BE A LIFT GATE MODULE DEFECT, AS WELL AS SENSOR AND LIFT GATE CALIBRATION.
Additional Notes:
WHILE STANDING BEHIND THE VEHICLE AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR CARGO AREA, THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. THIS OCCURRED SEVERAL TIMES WHILE I WAS BEHIND THE VEHICLE. ON SOME OCCASIONS MY CHILD(REN) WAS WITH ME AND WAS ALMOST HIT AS WELL. SINCE I AM TALLER I WAS HIT AND WAS ABLE TO SAVE MY CHILD FROM INJURY. I WAS HIT SEVERAL TIMES ON DIFFERENT OCCASIONS EITHER I THE HEAD OR IN THE BACK, DEPENDING ON MY POSITION AT THE TIME. I ENSURED THAT I DID NOT HAVE THE KEY FOB IN MY POCKET TO ACCIDENTLY ACTIVATE THE CLOSURE, AND I ENSURE THAT I DID NOT ACCIDENTLY ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR BUMPER AREA. UPON INVESTIGATION THE DEALER DETERMINE THE CAUSE TO BE A LIFT GATE MODULE DEFECT, AS WELL AS SENSOR AND LIFT GATE CALIBRATION.
Mfg Campaign: 11132914
Recall Date: Oct 2, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE STANDING BEHIND THE VEHICLE AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR CARGO AREA, THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. THIS OCCURRED SEVERAL TIMES WHILE I WAS BEHIND THE VEHICLE. ON SOME OCCASIONS MY CHILD(REN) WAS WITH ME AND WAS ALMOST HIT AS WELL. SINCE I AM TALLER I WAS HIT AND WAS ABLE TO SAVE MY CHILD FROM INJURY. I WAS HIT SEVERAL TIMES ON DIFFERENT OCCASIONS EITHER I THE HEAD OR IN THE BACK, DEPENDING ON MY POSITION AT THE TIME. I ENSURED THAT I DID NOT HAVE THE KEY FOB IN MY POCKET TO ACCIDENTLY ACTIVATE THE CLOSURE, AND I ENSURE THAT I DID NOT ACCIDENTLY ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR BUMPER AREA. UPON INVESTIGATION THE DEALER DETERMINE THE CAUSE TO BE A LIFT GATE MODULE DEFECT, AS WELL AS SENSOR AND LIFT GATE CALIBRATION.
Corrective Action:
WHILE STANDING BEHIND THE VEHICLE AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR CARGO AREA, THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. THIS OCCURRED SEVERAL TIMES WHILE I WAS BEHIND THE VEHICLE. ON SOME OCCASIONS MY CHILD(REN) WAS WITH ME AND WAS ALMOST HIT AS WELL. SINCE I AM TALLER I WAS HIT AND WAS ABLE TO SAVE MY CHILD FROM INJURY. I WAS HIT SEVERAL TIMES ON DIFFERENT OCCASIONS EITHER I THE HEAD OR IN THE BACK, DEPENDING ON MY POSITION AT THE TIME. I ENSURED THAT I DID NOT HAVE THE KEY FOB IN MY POCKET TO ACCIDENTLY ACTIVATE THE CLOSURE, AND I ENSURE THAT I DID NOT ACCIDENTLY ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR BUMPER AREA. UPON INVESTIGATION THE DEALER DETERMINE THE CAUSE TO BE A LIFT GATE MODULE DEFECT, AS WELL AS SENSOR AND LIFT GATE CALIBRATION.
Additional Notes:
WHILE STANDING BEHIND THE VEHICLE AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR CARGO AREA, THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. THIS OCCURRED SEVERAL TIMES WHILE I WAS BEHIND THE VEHICLE. ON SOME OCCASIONS MY CHILD(REN) WAS WITH ME AND WAS ALMOST HIT AS WELL. SINCE I AM TALLER I WAS HIT AND WAS ABLE TO SAVE MY CHILD FROM INJURY. I WAS HIT SEVERAL TIMES ON DIFFERENT OCCASIONS EITHER I THE HEAD OR IN THE BACK, DEPENDING ON MY POSITION AT THE TIME. I ENSURED THAT I DID NOT HAVE THE KEY FOB IN MY POCKET TO ACCIDENTLY ACTIVATE THE CLOSURE, AND I ENSURE THAT I DID NOT ACCIDENTLY ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR BUMPER AREA. UPON INVESTIGATION THE DEALER DETERMINE THE CAUSE TO BE A LIFT GATE MODULE DEFECT, AS WELL AS SENSOR AND LIFT GATE CALIBRATION.
Mfg Campaign: 11132914
Recall Date: Oct 2, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE PARKED AND RUNNING WITH NO DRIVER IN THE VEHICLE, THE VEHICLES KEY FOB WAS LOCKED IN THE CAR BY A PASSENGER EXITING THE VEHICLE. THE PASSENGER, A CHILD, EXITED THE VEHICLE AND PUSHED THE "DOOR LOCK" BUTTON AND THEN CLOSED THE DOOR, LOCKING IT WHILE RUNNING WITH THE KEY FOB IN THE VEHICLE. NO WARNING ALERT NOISE WAS EMITTED AND THE VEHICLE DID NOT AUTOMATICALLY UNLOCK THE DOORS AS DESIGNED. THE WEATHER WAS APPROX. 80 DEGREES. THIS HAZARD IS NOT SUPPOSE TO OCCUR AND POSES A HIGH RISK OF CAUSING HARM OR DEATH TO AN UNSUSPECTING PASSENGER. THE HAZARD MITIGATION FOR THIS EVENT FAILED.
Corrective Action:
WHILE PARKED AND RUNNING WITH NO DRIVER IN THE VEHICLE, THE VEHICLES KEY FOB WAS LOCKED IN THE CAR BY A PASSENGER EXITING THE VEHICLE. THE PASSENGER, A CHILD, EXITED THE VEHICLE AND PUSHED THE "DOOR LOCK" BUTTON AND THEN CLOSED THE DOOR, LOCKING IT WHILE RUNNING WITH THE KEY FOB IN THE VEHICLE. NO WARNING ALERT NOISE WAS EMITTED AND THE VEHICLE DID NOT AUTOMATICALLY UNLOCK THE DOORS AS DESIGNED. THE WEATHER WAS APPROX. 80 DEGREES. THIS HAZARD IS NOT SUPPOSE TO OCCUR AND POSES A HIGH RISK OF CAUSING HARM OR DEATH TO AN UNSUSPECTING PASSENGER. THE HAZARD MITIGATION FOR THIS EVENT FAILED.
Additional Notes:
WHILE PARKED AND RUNNING WITH NO DRIVER IN THE VEHICLE, THE VEHICLES KEY FOB WAS LOCKED IN THE CAR BY A PASSENGER EXITING THE VEHICLE. THE PASSENGER, A CHILD, EXITED THE VEHICLE AND PUSHED THE "DOOR LOCK" BUTTON AND THEN CLOSED THE DOOR, LOCKING IT WHILE RUNNING WITH THE KEY FOB IN THE VEHICLE. NO WARNING ALERT NOISE WAS EMITTED AND THE VEHICLE DID NOT AUTOMATICALLY UNLOCK THE DOORS AS DESIGNED. THE WEATHER WAS APPROX. 80 DEGREES. THIS HAZARD IS NOT SUPPOSE TO OCCUR AND POSES A HIGH RISK OF CAUSING HARM OR DEATH TO AN UNSUSPECTING PASSENGER. THE HAZARD MITIGATION FOR THIS EVENT FAILED.
Mfg Campaign: 11132450
Recall Date: Oct 1, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHILE PARKED AND RUNNING WITH NO DRIVER IN THE VEHICLE, THE VEHICLES KEY FOB WAS LOCKED IN THE CAR BY A PASSENGER EXITING THE VEHICLE. THE PASSENGER, A CHILD, EXITED THE VEHICLE AND PUSHED THE "DOOR LOCK" BUTTON AND THEN CLOSED THE DOOR, LOCKING IT WHILE RUNNING WITH THE KEY FOB IN THE VEHICLE. NO WARNING ALERT NOISE WAS EMITTED AND THE VEHICLE DID NOT AUTOMATICALLY UNLOCK THE DOORS AS DESIGNED. THE WEATHER WAS APPROX. 80 DEGREES. THIS HAZARD IS NOT SUPPOSE TO OCCUR AND POSES A HIGH RISK OF CAUSING HARM OR DEATH TO AN UNSUSPECTING PASSENGER. THE HAZARD MITIGATION FOR THIS EVENT FAILED.
Corrective Action:
WHILE PARKED AND RUNNING WITH NO DRIVER IN THE VEHICLE, THE VEHICLES KEY FOB WAS LOCKED IN THE CAR BY A PASSENGER EXITING THE VEHICLE. THE PASSENGER, A CHILD, EXITED THE VEHICLE AND PUSHED THE "DOOR LOCK" BUTTON AND THEN CLOSED THE DOOR, LOCKING IT WHILE RUNNING WITH THE KEY FOB IN THE VEHICLE. NO WARNING ALERT NOISE WAS EMITTED AND THE VEHICLE DID NOT AUTOMATICALLY UNLOCK THE DOORS AS DESIGNED. THE WEATHER WAS APPROX. 80 DEGREES. THIS HAZARD IS NOT SUPPOSE TO OCCUR AND POSES A HIGH RISK OF CAUSING HARM OR DEATH TO AN UNSUSPECTING PASSENGER. THE HAZARD MITIGATION FOR THIS EVENT FAILED.
Additional Notes:
WHILE PARKED AND RUNNING WITH NO DRIVER IN THE VEHICLE, THE VEHICLES KEY FOB WAS LOCKED IN THE CAR BY A PASSENGER EXITING THE VEHICLE. THE PASSENGER, A CHILD, EXITED THE VEHICLE AND PUSHED THE "DOOR LOCK" BUTTON AND THEN CLOSED THE DOOR, LOCKING IT WHILE RUNNING WITH THE KEY FOB IN THE VEHICLE. NO WARNING ALERT NOISE WAS EMITTED AND THE VEHICLE DID NOT AUTOMATICALLY UNLOCK THE DOORS AS DESIGNED. THE WEATHER WAS APPROX. 80 DEGREES. THIS HAZARD IS NOT SUPPOSE TO OCCUR AND POSES A HIGH RISK OF CAUSING HARM OR DEATH TO AN UNSUSPECTING PASSENGER. THE HAZARD MITIGATION FOR THIS EVENT FAILED.
Mfg Campaign: 11132450
Recall Date: Oct 1, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE PARKED AND RUNNING WITH NO DRIVER IN THE VEHICLE, THE VEHICLES KEY FOB WAS LOCKED IN THE CAR BY A PASSENGER EXITING THE VEHICLE. THE PASSENGER, A CHILD, EXITED THE VEHICLE AND PUSHED THE "DOOR LOCK" BUTTON AND THEN CLOSED THE DOOR, LOCKING IT WHILE RUNNING WITH THE KEY FOB IN THE VEHICLE. NO WARNING ALERT NOISE WAS EMITTED AND THE VEHICLE DID NOT AUTOMATICALLY UNLOCK THE DOORS AS DESIGNED. THE WEATHER WAS APPROX. 80 DEGREES. THIS HAZARD IS NOT SUPPOSE TO OCCUR AND POSES A HIGH RISK OF CAUSING HARM OR DEATH TO AN UNSUSPECTING PASSENGER. THE HAZARD MITIGATION FOR THIS EVENT FAILED.
Corrective Action:
WHILE PARKED AND RUNNING WITH NO DRIVER IN THE VEHICLE, THE VEHICLES KEY FOB WAS LOCKED IN THE CAR BY A PASSENGER EXITING THE VEHICLE. THE PASSENGER, A CHILD, EXITED THE VEHICLE AND PUSHED THE "DOOR LOCK" BUTTON AND THEN CLOSED THE DOOR, LOCKING IT WHILE RUNNING WITH THE KEY FOB IN THE VEHICLE. NO WARNING ALERT NOISE WAS EMITTED AND THE VEHICLE DID NOT AUTOMATICALLY UNLOCK THE DOORS AS DESIGNED. THE WEATHER WAS APPROX. 80 DEGREES. THIS HAZARD IS NOT SUPPOSE TO OCCUR AND POSES A HIGH RISK OF CAUSING HARM OR DEATH TO AN UNSUSPECTING PASSENGER. THE HAZARD MITIGATION FOR THIS EVENT FAILED.
Additional Notes:
WHILE PARKED AND RUNNING WITH NO DRIVER IN THE VEHICLE, THE VEHICLES KEY FOB WAS LOCKED IN THE CAR BY A PASSENGER EXITING THE VEHICLE. THE PASSENGER, A CHILD, EXITED THE VEHICLE AND PUSHED THE "DOOR LOCK" BUTTON AND THEN CLOSED THE DOOR, LOCKING IT WHILE RUNNING WITH THE KEY FOB IN THE VEHICLE. NO WARNING ALERT NOISE WAS EMITTED AND THE VEHICLE DID NOT AUTOMATICALLY UNLOCK THE DOORS AS DESIGNED. THE WEATHER WAS APPROX. 80 DEGREES. THIS HAZARD IS NOT SUPPOSE TO OCCUR AND POSES A HIGH RISK OF CAUSING HARM OR DEATH TO AN UNSUSPECTING PASSENGER. THE HAZARD MITIGATION FOR THIS EVENT FAILED.
Mfg Campaign: 11132450
Recall Date: Oct 1, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DASH DISPLAYED NUMEROUS AND RANDOM ERROR MESSAGES: (WORDING MAY NOT BE EXACT) SERVICE FRONT COLLISION SYSTEM. FRONT RADAR BLOCKED. FRONT COLLISION SYSTEM UNAVAILABLE. THESE MESSAGES INDICATED A PROBLEM WITH THE FORWARD COLLISION AVOIDANCE SYSTEM. THE WEATHER ON THE PARTICULAR DAY VARIED. ERRORS OCCURRED AT VARIOUS SPEEDS. THIS HAZARD CAN CAUSE SERIOUS HARM IF THE SENSORS DETECT AN IMMINENT FORWARD CRASH IN ERROR AND APPLY THE BRAKES IN TRAFFIC. THIS DANGEROUS SITUATION IS LIKELY TO RESULT IN SERIOUS PERSONAL INJURY OR DEATH. THE ROOT CAUSE WAS DETERMINED TO BE RELATED TO AN ADDITIONAL FAILURE MODE IDENTIFIED IN THE OILY SUBSTANCE LEAKING FROM THE CONTROL BOX MOUNTED ON THE FRONT WINDSHIELD. THIS OILY SUBSTANCE WAS IDENTIFIED BY THE VEHICLE OWNER AND REPORTED TO THE DEALER.
Corrective Action:
WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DASH DISPLAYED NUMEROUS AND RANDOM ERROR MESSAGES: (WORDING MAY NOT BE EXACT) SERVICE FRONT COLLISION SYSTEM. FRONT RADAR BLOCKED. FRONT COLLISION SYSTEM UNAVAILABLE. THESE MESSAGES INDICATED A PROBLEM WITH THE FORWARD COLLISION AVOIDANCE SYSTEM. THE WEATHER ON THE PARTICULAR DAY VARIED. ERRORS OCCURRED AT VARIOUS SPEEDS. THIS HAZARD CAN CAUSE SERIOUS HARM IF THE SENSORS DETECT AN IMMINENT FORWARD CRASH IN ERROR AND APPLY THE BRAKES IN TRAFFIC. THIS DANGEROUS SITUATION IS LIKELY TO RESULT IN SERIOUS PERSONAL INJURY OR DEATH. THE ROOT CAUSE WAS DETERMINED TO BE RELATED TO AN ADDITIONAL FAILURE MODE IDENTIFIED IN THE OILY SUBSTANCE LEAKING FROM THE CONTROL BOX MOUNTED ON THE FRONT WINDSHIELD. THIS OILY SUBSTANCE WAS IDENTIFIED BY THE VEHICLE OWNER AND REPORTED TO THE DEALER.
Additional Notes:
WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DASH DISPLAYED NUMEROUS AND RANDOM ERROR MESSAGES: (WORDING MAY NOT BE EXACT) SERVICE FRONT COLLISION SYSTEM. FRONT RADAR BLOCKED. FRONT COLLISION SYSTEM UNAVAILABLE. THESE MESSAGES INDICATED A PROBLEM WITH THE FORWARD COLLISION AVOIDANCE SYSTEM. THE WEATHER ON THE PARTICULAR DAY VARIED. ERRORS OCCURRED AT VARIOUS SPEEDS. THIS HAZARD CAN CAUSE SERIOUS HARM IF THE SENSORS DETECT AN IMMINENT FORWARD CRASH IN ERROR AND APPLY THE BRAKES IN TRAFFIC. THIS DANGEROUS SITUATION IS LIKELY TO RESULT IN SERIOUS PERSONAL INJURY OR DEATH. THE ROOT CAUSE WAS DETERMINED TO BE RELATED TO AN ADDITIONAL FAILURE MODE IDENTIFIED IN THE OILY SUBSTANCE LEAKING FROM THE CONTROL BOX MOUNTED ON THE FRONT WINDSHIELD. THIS OILY SUBSTANCE WAS IDENTIFIED BY THE VEHICLE OWNER AND REPORTED TO THE DEALER.
Mfg Campaign: 11132460
Recall Date: Oct 1, 2018
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DASH DISPLAYED NUMEROUS AND RANDOM ERROR MESSAGES: (WORDING MAY NOT BE EXACT) SERVICE FRONT COLLISION SYSTEM. FRONT RADAR BLOCKED. FRONT COLLISION SYSTEM UNAVAILABLE. THESE MESSAGES INDICATED A PROBLEM WITH THE FORWARD COLLISION AVOIDANCE SYSTEM. THE WEATHER ON THE PARTICULAR DAY VARIED. ERRORS OCCURRED AT VARIOUS SPEEDS. THIS HAZARD CAN CAUSE SERIOUS HARM IF THE SENSORS DETECT AN IMMINENT FORWARD CRASH IN ERROR AND APPLY THE BRAKES IN TRAFFIC. THIS DANGEROUS SITUATION IS LIKELY TO RESULT IN SERIOUS PERSONAL INJURY OR DEATH. THE ROOT CAUSE WAS DETERMINED TO BE RELATED TO AN ADDITIONAL FAILURE MODE IDENTIFIED IN THE OILY SUBSTANCE LEAKING FROM THE CONTROL BOX MOUNTED ON THE FRONT WINDSHIELD. THIS OILY SUBSTANCE WAS IDENTIFIED BY THE VEHICLE OWNER AND REPORTED TO THE DEALER.
Corrective Action:
WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DASH DISPLAYED NUMEROUS AND RANDOM ERROR MESSAGES: (WORDING MAY NOT BE EXACT) SERVICE FRONT COLLISION SYSTEM. FRONT RADAR BLOCKED. FRONT COLLISION SYSTEM UNAVAILABLE. THESE MESSAGES INDICATED A PROBLEM WITH THE FORWARD COLLISION AVOIDANCE SYSTEM. THE WEATHER ON THE PARTICULAR DAY VARIED. ERRORS OCCURRED AT VARIOUS SPEEDS. THIS HAZARD CAN CAUSE SERIOUS HARM IF THE SENSORS DETECT AN IMMINENT FORWARD CRASH IN ERROR AND APPLY THE BRAKES IN TRAFFIC. THIS DANGEROUS SITUATION IS LIKELY TO RESULT IN SERIOUS PERSONAL INJURY OR DEATH. THE ROOT CAUSE WAS DETERMINED TO BE RELATED TO AN ADDITIONAL FAILURE MODE IDENTIFIED IN THE OILY SUBSTANCE LEAKING FROM THE CONTROL BOX MOUNTED ON THE FRONT WINDSHIELD. THIS OILY SUBSTANCE WAS IDENTIFIED BY THE VEHICLE OWNER AND REPORTED TO THE DEALER.
Additional Notes:
WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DASH DISPLAYED NUMEROUS AND RANDOM ERROR MESSAGES: (WORDING MAY NOT BE EXACT) SERVICE FRONT COLLISION SYSTEM. FRONT RADAR BLOCKED. FRONT COLLISION SYSTEM UNAVAILABLE. THESE MESSAGES INDICATED A PROBLEM WITH THE FORWARD COLLISION AVOIDANCE SYSTEM. THE WEATHER ON THE PARTICULAR DAY VARIED. ERRORS OCCURRED AT VARIOUS SPEEDS. THIS HAZARD CAN CAUSE SERIOUS HARM IF THE SENSORS DETECT AN IMMINENT FORWARD CRASH IN ERROR AND APPLY THE BRAKES IN TRAFFIC. THIS DANGEROUS SITUATION IS LIKELY TO RESULT IN SERIOUS PERSONAL INJURY OR DEATH. THE ROOT CAUSE WAS DETERMINED TO BE RELATED TO AN ADDITIONAL FAILURE MODE IDENTIFIED IN THE OILY SUBSTANCE LEAKING FROM THE CONTROL BOX MOUNTED ON THE FRONT WINDSHIELD. THIS OILY SUBSTANCE WAS IDENTIFIED BY THE VEHICLE OWNER AND REPORTED TO THE DEALER.
Mfg Campaign: 11132460
Recall Date: Oct 1, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DASH DISPLAYED NUMEROUS AND RANDOM ERROR MESSAGES: (WORDING MAY NOT BE EXACT) SERVICE FRONT COLLISION SYSTEM. FRONT RADAR BLOCKED. FRONT COLLISION SYSTEM UNAVAILABLE. THESE MESSAGES INDICATED A PROBLEM WITH THE FORWARD COLLISION AVOIDANCE SYSTEM. THE WEATHER ON THE PARTICULAR DAY VARIED. ERRORS OCCURRED AT VARIOUS SPEEDS. THIS HAZARD CAN CAUSE SERIOUS HARM IF THE SENSORS DETECT AN IMMINENT FORWARD CRASH IN ERROR AND APPLY THE BRAKES IN TRAFFIC. THIS DANGEROUS SITUATION IS LIKELY TO RESULT IN SERIOUS PERSONAL INJURY OR DEATH. THE ROOT CAUSE WAS DETERMINED TO BE RELATED TO AN ADDITIONAL FAILURE MODE IDENTIFIED IN THE OILY SUBSTANCE LEAKING FROM THE CONTROL BOX MOUNTED ON THE FRONT WINDSHIELD. THIS OILY SUBSTANCE WAS IDENTIFIED BY THE VEHICLE OWNER AND REPORTED TO THE DEALER.
Corrective Action:
WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DASH DISPLAYED NUMEROUS AND RANDOM ERROR MESSAGES: (WORDING MAY NOT BE EXACT) SERVICE FRONT COLLISION SYSTEM. FRONT RADAR BLOCKED. FRONT COLLISION SYSTEM UNAVAILABLE. THESE MESSAGES INDICATED A PROBLEM WITH THE FORWARD COLLISION AVOIDANCE SYSTEM. THE WEATHER ON THE PARTICULAR DAY VARIED. ERRORS OCCURRED AT VARIOUS SPEEDS. THIS HAZARD CAN CAUSE SERIOUS HARM IF THE SENSORS DETECT AN IMMINENT FORWARD CRASH IN ERROR AND APPLY THE BRAKES IN TRAFFIC. THIS DANGEROUS SITUATION IS LIKELY TO RESULT IN SERIOUS PERSONAL INJURY OR DEATH. THE ROOT CAUSE WAS DETERMINED TO BE RELATED TO AN ADDITIONAL FAILURE MODE IDENTIFIED IN THE OILY SUBSTANCE LEAKING FROM THE CONTROL BOX MOUNTED ON THE FRONT WINDSHIELD. THIS OILY SUBSTANCE WAS IDENTIFIED BY THE VEHICLE OWNER AND REPORTED TO THE DEALER.
Additional Notes:
WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DASH DISPLAYED NUMEROUS AND RANDOM ERROR MESSAGES: (WORDING MAY NOT BE EXACT) SERVICE FRONT COLLISION SYSTEM. FRONT RADAR BLOCKED. FRONT COLLISION SYSTEM UNAVAILABLE. THESE MESSAGES INDICATED A PROBLEM WITH THE FORWARD COLLISION AVOIDANCE SYSTEM. THE WEATHER ON THE PARTICULAR DAY VARIED. ERRORS OCCURRED AT VARIOUS SPEEDS. THIS HAZARD CAN CAUSE SERIOUS HARM IF THE SENSORS DETECT AN IMMINENT FORWARD CRASH IN ERROR AND APPLY THE BRAKES IN TRAFFIC. THIS DANGEROUS SITUATION IS LIKELY TO RESULT IN SERIOUS PERSONAL INJURY OR DEATH. THE ROOT CAUSE WAS DETERMINED TO BE RELATED TO AN ADDITIONAL FAILURE MODE IDENTIFIED IN THE OILY SUBSTANCE LEAKING FROM THE CONTROL BOX MOUNTED ON THE FRONT WINDSHIELD. THIS OILY SUBSTANCE WAS IDENTIFIED BY THE VEHICLE OWNER AND REPORTED TO THE DEALER.
Mfg Campaign: 11132460
Recall Date: Oct 1, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE WAS STOPPED, PLACED IN PARK ON A HILL, CHILD IN THE CAR, VEHICLE ENGINE RUNNING AND EMERGENCY BRAKE APPLIED. THE VEHICLE BECAME UNRESPONSIVE. UNABLE TO TURN VEHICLE OFF, UNABLE TO SHIFT INTO ANY GEAR, UNABLE TO DRIVE, UNABLE TO OPEN WINDOWS, UNABLE TO OPEN REAR HATCH. ONSTAR WAS CONTACTED AND ADVISED THE VEHICLE HAD A COMPLETE ONBOARD SYSTEM FAILURE. ONSTAR WAS UNABLE TO OFFER ANY ASSISTANCE. ADVISED DRIVER TO CALL A TOW TRUCK. TOW DRIVER ADVISED TO ALLOW VEHICLE TO BE TOWED RUNNING AND IT WOULD RUN OUT OF GAS. DEALER CONFIRMED A MANUFACTURING DEFECT CAUSED THE COMPLETE ONBOARD SYSTEM FAILURE.
Corrective Action:
VEHICLE WAS STOPPED, PLACED IN PARK ON A HILL, CHILD IN THE CAR, VEHICLE ENGINE RUNNING AND EMERGENCY BRAKE APPLIED. THE VEHICLE BECAME UNRESPONSIVE. UNABLE TO TURN VEHICLE OFF, UNABLE TO SHIFT INTO ANY GEAR, UNABLE TO DRIVE, UNABLE TO OPEN WINDOWS, UNABLE TO OPEN REAR HATCH. ONSTAR WAS CONTACTED AND ADVISED THE VEHICLE HAD A COMPLETE ONBOARD SYSTEM FAILURE. ONSTAR WAS UNABLE TO OFFER ANY ASSISTANCE. ADVISED DRIVER TO CALL A TOW TRUCK. TOW DRIVER ADVISED TO ALLOW VEHICLE TO BE TOWED RUNNING AND IT WOULD RUN OUT OF GAS. DEALER CONFIRMED A MANUFACTURING DEFECT CAUSED THE COMPLETE ONBOARD SYSTEM FAILURE.
Additional Notes:
VEHICLE WAS STOPPED, PLACED IN PARK ON A HILL, CHILD IN THE CAR, VEHICLE ENGINE RUNNING AND EMERGENCY BRAKE APPLIED. THE VEHICLE BECAME UNRESPONSIVE. UNABLE TO TURN VEHICLE OFF, UNABLE TO SHIFT INTO ANY GEAR, UNABLE TO DRIVE, UNABLE TO OPEN WINDOWS, UNABLE TO OPEN REAR HATCH. ONSTAR WAS CONTACTED AND ADVISED THE VEHICLE HAD A COMPLETE ONBOARD SYSTEM FAILURE. ONSTAR WAS UNABLE TO OFFER ANY ASSISTANCE. ADVISED DRIVER TO CALL A TOW TRUCK. TOW DRIVER ADVISED TO ALLOW VEHICLE TO BE TOWED RUNNING AND IT WOULD RUN OUT OF GAS. DEALER CONFIRMED A MANUFACTURING DEFECT CAUSED THE COMPLETE ONBOARD SYSTEM FAILURE.
Mfg Campaign: 11132334
Recall Date: Sep 30, 2018
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