Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain Chevrolet Equinox and GMC Terrain vehicles. The rear-right seat may have insufficient welds on the head-restraint bracket.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192209550
Recall Date: Mar 7, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
Consumer Complaints
222 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving through a four way intersection with my children and the breaks locked up and I couldn’t get to a stop. This was the middle of September: There are MULTIPLE complaints on this happening with my model and someone is going to die if it’s not recalled. This is a serious safety concern. There was NO warning, or light to prepare me for the problem. Please do something to help us.
Corrective Action:
I was driving through a four way intersection with my children and the breaks locked up and I couldn’t get to a stop. This was the middle of September: There are MULTIPLE complaints on this happening with my model and someone is going to die if it’s not recalled. This is a serious safety concern. There was NO warning, or light to prepare me for the problem. Please do something to help us.
Additional Notes:
I was driving through a four way intersection with my children and the breaks locked up and I couldn’t get to a stop. This was the middle of September: There are MULTIPLE complaints on this happening with my model and someone is going to die if it’s not recalled. This is a serious safety concern. There was NO warning, or light to prepare me for the problem. Please do something to help us.
Mfg Campaign: 11488409
Recall Date: Oct 7, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving through a four way intersection with my children and the breaks locked up and I couldn’t get to a stop. This was the middle of September: There are MULTIPLE complaints on this happening with my model and someone is going to die if it’s not recalled. This is a serious safety concern. There was NO warning, or light to prepare me for the problem. Please do something to help us.
Corrective Action:
I was driving through a four way intersection with my children and the breaks locked up and I couldn’t get to a stop. This was the middle of September: There are MULTIPLE complaints on this happening with my model and someone is going to die if it’s not recalled. This is a serious safety concern. There was NO warning, or light to prepare me for the problem. Please do something to help us.
Additional Notes:
I was driving through a four way intersection with my children and the breaks locked up and I couldn’t get to a stop. This was the middle of September: There are MULTIPLE complaints on this happening with my model and someone is going to die if it’s not recalled. This is a serious safety concern. There was NO warning, or light to prepare me for the problem. Please do something to help us.
Mfg Campaign: 11488409
Recall Date: Oct 7, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
my vacuum booster pump for my brakes keeps needing to be replaced. i had to get it replaced twice now & every single time that it stopped working i was driving on the highway at 65 mph and my brakes just suddenly wouldn’t work and we’re very hard to push down. this has happened twice now
Corrective Action:
my vacuum booster pump for my brakes keeps needing to be replaced. i had to get it replaced twice now & every single time that it stopped working i was driving on the highway at 65 mph and my brakes just suddenly wouldn’t work and we’re very hard to push down. this has happened twice now
Additional Notes:
my vacuum booster pump for my brakes keeps needing to be replaced. i had to get it replaced twice now & every single time that it stopped working i was driving on the highway at 65 mph and my brakes just suddenly wouldn’t work and we’re very hard to push down. this has happened twice now
Mfg Campaign: 11486812
Recall Date: Sep 27, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was exiting off the interstate and all of a sudden my brakes got hard and wouldn’t let me stop. I tanned thru a red light barley missing another vehicle. The dealership says my vaccines pump went out and caused it to strip my valve cover gasket to shreds and now has stripped the gears in the camshaft.
Corrective Action:
I was exiting off the interstate and all of a sudden my brakes got hard and wouldn’t let me stop. I tanned thru a red light barley missing another vehicle. The dealership says my vaccines pump went out and caused it to strip my valve cover gasket to shreds and now has stripped the gears in the camshaft.
Additional Notes:
I was exiting off the interstate and all of a sudden my brakes got hard and wouldn’t let me stop. I tanned thru a red light barley missing another vehicle. The dealership says my vaccines pump went out and caused it to strip my valve cover gasket to shreds and now has stripped the gears in the camshaft.
Mfg Campaign: 11486817
Recall Date: Sep 27, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was exiting off the interstate and all of a sudden my brakes got hard and wouldn’t let me stop. I tanned thru a red light barley missing another vehicle. The dealership says my vaccines pump went out and caused it to strip my valve cover gasket to shreds and now has stripped the gears in the camshaft.
Corrective Action:
I was exiting off the interstate and all of a sudden my brakes got hard and wouldn’t let me stop. I tanned thru a red light barley missing another vehicle. The dealership says my vaccines pump went out and caused it to strip my valve cover gasket to shreds and now has stripped the gears in the camshaft.
Additional Notes:
I was exiting off the interstate and all of a sudden my brakes got hard and wouldn’t let me stop. I tanned thru a red light barley missing another vehicle. The dealership says my vaccines pump went out and caused it to strip my valve cover gasket to shreds and now has stripped the gears in the camshaft.
Mfg Campaign: 11486817
Recall Date: Sep 27, 2022
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
When I place the vehicle in reverse, my backup camera is not working, resulting in a blue screen with a message to have the camera serviced. Per the GMC dealership, this is a common problem with many of the newer GM vehicles and is a safety item due to not having a clear view of what is behind me. I purchased this safety feature and it not working.
Corrective Action:
When I place the vehicle in reverse, my backup camera is not working, resulting in a blue screen with a message to have the camera serviced. Per the GMC dealership, this is a common problem with many of the newer GM vehicles and is a safety item due to not having a clear view of what is behind me. I purchased this safety feature and it not working.
Additional Notes:
When I place the vehicle in reverse, my backup camera is not working, resulting in a blue screen with a message to have the camera serviced. Per the GMC dealership, this is a common problem with many of the newer GM vehicles and is a safety item due to not having a clear view of what is behind me. I purchased this safety feature and it not working.
Mfg Campaign: 11484199
Recall Date: Sep 13, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
We were in the driveway thru lane at a fast food restaurant and all of a sudden the car shut off and the brakes got hard to push in. The car was able to be started at this time but the engine wasn’t working well. We were able to make it home, slowly and carefully. We had the vehicle towed to a Mechanic and this is what was told to us: Possible increased brake pedal effort due to mechanical engine vacuum pump failure. We had it sent to David's Auto Service 219-861-0666. This could’ve been a very dangerous accident if we were driving on the expressway or on a regular street going the normal speed limit. Thankfully we were in a drive thru lane.
Corrective Action:
We were in the driveway thru lane at a fast food restaurant and all of a sudden the car shut off and the brakes got hard to push in. The car was able to be started at this time but the engine wasn’t working well. We were able to make it home, slowly and carefully. We had the vehicle towed to a Mechanic and this is what was told to us: Possible increased brake pedal effort due to mechanical engine vacuum pump failure. We had it sent to David's Auto Service 219-861-0666. This could’ve been a very dangerous accident if we were driving on the expressway or on a regular street going the normal speed limit. Thankfully we were in a drive thru lane.
Additional Notes:
We were in the driveway thru lane at a fast food restaurant and all of a sudden the car shut off and the brakes got hard to push in. The car was able to be started at this time but the engine wasn’t working well. We were able to make it home, slowly and carefully. We had the vehicle towed to a Mechanic and this is what was told to us: Possible increased brake pedal effort due to mechanical engine vacuum pump failure. We had it sent to David's Auto Service 219-861-0666. This could’ve been a very dangerous accident if we were driving on the expressway or on a regular street going the normal speed limit. Thankfully we were in a drive thru lane.
Mfg Campaign: 11481312
Recall Date: Aug 26, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
After driving down around 40 miles, the brakes failed when pulling into a parking spot. There was no indication that the brakes were having issues. No sounds or vibrations were felt. I stopped at a stoplight before turning into the parking lot. Then when attempting to spot in a parking spot, the brakes were very difficult to press. Luckily there was not a vehicle or person in front of me. Had the vehicle taken to a dealer and was told it was the vacuum booster that failed. Upon researching, this has been an issue in past GMC models, but I was told there was no current recall for the vehicle. The vacuum booster was replaced for $540 and I drove the vehicle home. The vehicle showed no issues for the first day. On the second day, I went to pull into a parking spot at a park and the same issue with the brakes occurred. I nearly struck a child that was walking in front of the parking spot. Luckily I was able to slam the pedal to the floor and come to a stop. Took the vehicle to the mechanic and was told the same part had broke. That part has been fixed again and has been fine for 2 days so far. I'm scared that it will happen again and I will not be able to stop in time before I hurt someone else or my family. This needs to be addressed. And I believe I am owed compensation from the manufacturer.
Corrective Action:
After driving down around 40 miles, the brakes failed when pulling into a parking spot. There was no indication that the brakes were having issues. No sounds or vibrations were felt. I stopped at a stoplight before turning into the parking lot. Then when attempting to spot in a parking spot, the brakes were very difficult to press. Luckily there was not a vehicle or person in front of me. Had the vehicle taken to a dealer and was told it was the vacuum booster that failed. Upon researching, this has been an issue in past GMC models, but I was told there was no current recall for the vehicle. The vacuum booster was replaced for $540 and I drove the vehicle home. The vehicle showed no issues for the first day. On the second day, I went to pull into a parking spot at a park and the same issue with the brakes occurred. I nearly struck a child that was walking in front of the parking spot. Luckily I was able to slam the pedal to the floor and come to a stop. Took the vehicle to the mechanic and was told the same part had broke. That part has been fixed again and has been fine for 2 days so far. I'm scared that it will happen again and I will not be able to stop in time before I hurt someone else or my family. This needs to be addressed. And I believe I am owed compensation from the manufacturer.
Additional Notes:
After driving down around 40 miles, the brakes failed when pulling into a parking spot. There was no indication that the brakes were having issues. No sounds or vibrations were felt. I stopped at a stoplight before turning into the parking lot. Then when attempting to spot in a parking spot, the brakes were very difficult to press. Luckily there was not a vehicle or person in front of me. Had the vehicle taken to a dealer and was told it was the vacuum booster that failed. Upon researching, this has been an issue in past GMC models, but I was told there was no current recall for the vehicle. The vacuum booster was replaced for $540 and I drove the vehicle home. The vehicle showed no issues for the first day. On the second day, I went to pull into a parking spot at a park and the same issue with the brakes occurred. I nearly struck a child that was walking in front of the parking spot. Luckily I was able to slam the pedal to the floor and come to a stop. Took the vehicle to the mechanic and was told the same part had broke. That part has been fixed again and has been fine for 2 days so far. I'm scared that it will happen again and I will not be able to stop in time before I hurt someone else or my family. This needs to be addressed. And I believe I am owed compensation from the manufacturer.
Mfg Campaign: 11480509
Recall Date: Aug 22, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Our son and two daughters were driving on the highway at approximately 70mph when a message came up to say the engine was in "Reduced Engine Power". Although nothing seemed to change. The instruction for such and error message is to "get vehicle to a dealership within the next day." So they slowed to 60mph and continued on their way. About 8-10 minutes later another message popped up that said "Service Brake Assist", at which point they immediately tested the brakes and they worked. But 2-5 minutes later they tested the brakes again and the brakes had completely failed! Zero brakes on the highway! No matter how hard the driver pushed the brake pedal there was 0.0% response. So luckily they were able to coast down to about 10 mph with hazard lights on. But at that point they lost everything. No power steering, no engine, and zero brakes. Thank the lord that they were able to have enough room to slow down and get over to a shoulder prior to the loss of power steering and that they had enough room to coast to a stop. Please help, as we were extraordinarily lucky that day that 3 of our children were able to walk away from such a catastrophic vehicle failure. I just do not want that to happen to anyone else.
Corrective Action:
Our son and two daughters were driving on the highway at approximately 70mph when a message came up to say the engine was in "Reduced Engine Power". Although nothing seemed to change. The instruction for such and error message is to "get vehicle to a dealership within the next day." So they slowed to 60mph and continued on their way. About 8-10 minutes later another message popped up that said "Service Brake Assist", at which point they immediately tested the brakes and they worked. But 2-5 minutes later they tested the brakes again and the brakes had completely failed! Zero brakes on the highway! No matter how hard the driver pushed the brake pedal there was 0.0% response. So luckily they were able to coast down to about 10 mph with hazard lights on. But at that point they lost everything. No power steering, no engine, and zero brakes. Thank the lord that they were able to have enough room to slow down and get over to a shoulder prior to the loss of power steering and that they had enough room to coast to a stop. Please help, as we were extraordinarily lucky that day that 3 of our children were able to walk away from such a catastrophic vehicle failure. I just do not want that to happen to anyone else.
Additional Notes:
Our son and two daughters were driving on the highway at approximately 70mph when a message came up to say the engine was in "Reduced Engine Power". Although nothing seemed to change. The instruction for such and error message is to "get vehicle to a dealership within the next day." So they slowed to 60mph and continued on their way. About 8-10 minutes later another message popped up that said "Service Brake Assist", at which point they immediately tested the brakes and they worked. But 2-5 minutes later they tested the brakes again and the brakes had completely failed! Zero brakes on the highway! No matter how hard the driver pushed the brake pedal there was 0.0% response. So luckily they were able to coast down to about 10 mph with hazard lights on. But at that point they lost everything. No power steering, no engine, and zero brakes. Thank the lord that they were able to have enough room to slow down and get over to a shoulder prior to the loss of power steering and that they had enough room to coast to a stop. Please help, as we were extraordinarily lucky that day that 3 of our children were able to walk away from such a catastrophic vehicle failure. I just do not want that to happen to anyone else.
Mfg Campaign: 11480066
Recall Date: Aug 18, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Our son and two daughters were driving on the highway at approximately 70mph when a message came up to say the engine was in "Reduced Engine Power". Although nothing seemed to change. The instruction for such and error message is to "get vehicle to a dealership within the next day." So they slowed to 60mph and continued on their way. About 8-10 minutes later another message popped up that said "Service Brake Assist", at which point they immediately tested the brakes and they worked. But 2-5 minutes later they tested the brakes again and the brakes had completely failed! Zero brakes on the highway! No matter how hard the driver pushed the brake pedal there was 0.0% response. So luckily they were able to coast down to about 10 mph with hazard lights on. But at that point they lost everything. No power steering, no engine, and zero brakes. Thank the lord that they were able to have enough room to slow down and get over to a shoulder prior to the loss of power steering and that they had enough room to coast to a stop. Please help, as we were extraordinarily lucky that day that 3 of our children were able to walk away from such a catastrophic vehicle failure. I just do not want that to happen to anyone else.
Corrective Action:
Our son and two daughters were driving on the highway at approximately 70mph when a message came up to say the engine was in "Reduced Engine Power". Although nothing seemed to change. The instruction for such and error message is to "get vehicle to a dealership within the next day." So they slowed to 60mph and continued on their way. About 8-10 minutes later another message popped up that said "Service Brake Assist", at which point they immediately tested the brakes and they worked. But 2-5 minutes later they tested the brakes again and the brakes had completely failed! Zero brakes on the highway! No matter how hard the driver pushed the brake pedal there was 0.0% response. So luckily they were able to coast down to about 10 mph with hazard lights on. But at that point they lost everything. No power steering, no engine, and zero brakes. Thank the lord that they were able to have enough room to slow down and get over to a shoulder prior to the loss of power steering and that they had enough room to coast to a stop. Please help, as we were extraordinarily lucky that day that 3 of our children were able to walk away from such a catastrophic vehicle failure. I just do not want that to happen to anyone else.
Additional Notes:
Our son and two daughters were driving on the highway at approximately 70mph when a message came up to say the engine was in "Reduced Engine Power". Although nothing seemed to change. The instruction for such and error message is to "get vehicle to a dealership within the next day." So they slowed to 60mph and continued on their way. About 8-10 minutes later another message popped up that said "Service Brake Assist", at which point they immediately tested the brakes and they worked. But 2-5 minutes later they tested the brakes again and the brakes had completely failed! Zero brakes on the highway! No matter how hard the driver pushed the brake pedal there was 0.0% response. So luckily they were able to coast down to about 10 mph with hazard lights on. But at that point they lost everything. No power steering, no engine, and zero brakes. Thank the lord that they were able to have enough room to slow down and get over to a shoulder prior to the loss of power steering and that they had enough room to coast to a stop. Please help, as we were extraordinarily lucky that day that 3 of our children were able to walk away from such a catastrophic vehicle failure. I just do not want that to happen to anyone else.
Mfg Campaign: 11480066
Recall Date: Aug 18, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission slips from cold start No. Have not taken to Dealer No. No. Warning lights or messages
Corrective Action:
Transmission slips from cold start No. Have not taken to Dealer No. No. Warning lights or messages
Additional Notes:
Transmission slips from cold start No. Have not taken to Dealer No. No. Warning lights or messages
Mfg Campaign: 11474320
Recall Date: Jul 17, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact's wife owns a 2019 GMC Terrain. The contact stated that upon making a left turn, the steering wheel would forcefully jerk to right, thrusting the vehicle into the opposite direction. The contact stated that the service ESC and service brake assist warning lights were illuminated. The warning lights would disappear soon after the failure as well as upon restart. The contact had taken the vehicle to the dealer on multiple occasions where he was repeatedly informed that unless the service light was illuminated upon arrival to the dealer, they would be unable to service the vehicle. The vehicle remained in the possession of the dealer and was not repaired. The manufacturer had yet to be notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact's wife owns a 2019 GMC Terrain. The contact stated that upon making a left turn, the steering wheel would forcefully jerk to right, thrusting the vehicle into the opposite direction. The contact stated that the service ESC and service brake assist warning lights were illuminated. The warning lights would disappear soon after the failure as well as upon restart. The contact had taken the vehicle to the dealer on multiple occasions where he was repeatedly informed that unless the service light was illuminated upon arrival to the dealer, they would be unable to service the vehicle. The vehicle remained in the possession of the dealer and was not repaired. The manufacturer had yet to be notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact's wife owns a 2019 GMC Terrain. The contact stated that upon making a left turn, the steering wheel would forcefully jerk to right, thrusting the vehicle into the opposite direction. The contact stated that the service ESC and service brake assist warning lights were illuminated. The warning lights would disappear soon after the failure as well as upon restart. The contact had taken the vehicle to the dealer on multiple occasions where he was repeatedly informed that unless the service light was illuminated upon arrival to the dealer, they would be unable to service the vehicle. The vehicle remained in the possession of the dealer and was not repaired. The manufacturer had yet to be notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11473648
Recall Date: Jul 13, 2022
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact's wife owns a 2019 GMC Terrain. The contact stated that upon making a left turn, the steering wheel would forcefully jerk to right, thrusting the vehicle into the opposite direction. The contact stated that the service ESC and service brake assist warning lights were illuminated. The warning lights would disappear soon after the failure as well as upon restart. The contact had taken the vehicle to the dealer on multiple occasions where he was repeatedly informed that unless the service light was illuminated upon arrival to the dealer, they would be unable to service the vehicle. The vehicle remained in the possession of the dealer and was not repaired. The manufacturer had yet to be notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact's wife owns a 2019 GMC Terrain. The contact stated that upon making a left turn, the steering wheel would forcefully jerk to right, thrusting the vehicle into the opposite direction. The contact stated that the service ESC and service brake assist warning lights were illuminated. The warning lights would disappear soon after the failure as well as upon restart. The contact had taken the vehicle to the dealer on multiple occasions where he was repeatedly informed that unless the service light was illuminated upon arrival to the dealer, they would be unable to service the vehicle. The vehicle remained in the possession of the dealer and was not repaired. The manufacturer had yet to be notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact's wife owns a 2019 GMC Terrain. The contact stated that upon making a left turn, the steering wheel would forcefully jerk to right, thrusting the vehicle into the opposite direction. The contact stated that the service ESC and service brake assist warning lights were illuminated. The warning lights would disappear soon after the failure as well as upon restart. The contact had taken the vehicle to the dealer on multiple occasions where he was repeatedly informed that unless the service light was illuminated upon arrival to the dealer, they would be unable to service the vehicle. The vehicle remained in the possession of the dealer and was not repaired. The manufacturer had yet to be notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11473648
Recall Date: Jul 13, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2019 GMC Terrain. The contact stated while approaching an intersection, he depressed the brake pedal to the floor however, the vehicle failed to stop immediately. The contact stated no warning light was illuminated. The contact stated that the brake assist activated and stopped the vehicle. The contact was able to continue driving to his residence at a slower speed. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the vacuum pump to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 84,400.
Corrective Action:
The contact owns a 2019 GMC Terrain. The contact stated while approaching an intersection, he depressed the brake pedal to the floor however, the vehicle failed to stop immediately. The contact stated no warning light was illuminated. The contact stated that the brake assist activated and stopped the vehicle. The contact was able to continue driving to his residence at a slower speed. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the vacuum pump to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 84,400.
Additional Notes:
The contact owns a 2019 GMC Terrain. The contact stated while approaching an intersection, he depressed the brake pedal to the floor however, the vehicle failed to stop immediately. The contact stated no warning light was illuminated. The contact stated that the brake assist activated and stopped the vehicle. The contact was able to continue driving to his residence at a slower speed. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the vacuum pump to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 84,400.
Mfg Campaign: 11473569
Recall Date: Jul 12, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes quit working after service light came on. Vehicle will not stop
Corrective Action:
Brakes quit working after service light came on. Vehicle will not stop
Additional Notes:
Brakes quit working after service light came on. Vehicle will not stop
Mfg Campaign: 11466888
Recall Date: Jun 1, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Brakes quit working after service light came on. Vehicle will not stop
Corrective Action:
Brakes quit working after service light came on. Vehicle will not stop
Additional Notes:
Brakes quit working after service light came on. Vehicle will not stop
Mfg Campaign: 11466888
Recall Date: Jun 1, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Brakes quit working after service light came on. Vehicle will not stop
Corrective Action:
Brakes quit working after service light came on. Vehicle will not stop
Additional Notes:
Brakes quit working after service light came on. Vehicle will not stop
Mfg Campaign: 11466888
Recall Date: Jun 1, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A COUPLE WEEKS AGO I GOT IN MY 2019 GMC TERRAIN AND SHIFTED INTO REVERSE AND MY BACK-UP CAMERA WAS NOT WORKING. IT WAS A BLUE SCREEN THAT SAID "SERVICE REAR VISION SYSTEM". A COUPLE DAYS LATER IT STARTED WORKING AGAIN. MY CAR SAT FOR A WK AND I GOT IN IT ON MAY 28 TO HELP MY DAUGHTER MOVE AND IT WASN'T WORKING AGAIN. THIS IS A SERIOUS SAFETY ISSUE NOT ONLY TO ME, BUT TO ANYONE (LIKE MY GRANDKIDS) OR ANYTHING BEHIND MY CAR AS I'M BACKING UP, ESPECIALLY IF I CANNOT SEE THEM.
Corrective Action:
A COUPLE WEEKS AGO I GOT IN MY 2019 GMC TERRAIN AND SHIFTED INTO REVERSE AND MY BACK-UP CAMERA WAS NOT WORKING. IT WAS A BLUE SCREEN THAT SAID "SERVICE REAR VISION SYSTEM". A COUPLE DAYS LATER IT STARTED WORKING AGAIN. MY CAR SAT FOR A WK AND I GOT IN IT ON MAY 28 TO HELP MY DAUGHTER MOVE AND IT WASN'T WORKING AGAIN. THIS IS A SERIOUS SAFETY ISSUE NOT ONLY TO ME, BUT TO ANYONE (LIKE MY GRANDKIDS) OR ANYTHING BEHIND MY CAR AS I'M BACKING UP, ESPECIALLY IF I CANNOT SEE THEM.
Additional Notes:
A COUPLE WEEKS AGO I GOT IN MY 2019 GMC TERRAIN AND SHIFTED INTO REVERSE AND MY BACK-UP CAMERA WAS NOT WORKING. IT WAS A BLUE SCREEN THAT SAID "SERVICE REAR VISION SYSTEM". A COUPLE DAYS LATER IT STARTED WORKING AGAIN. MY CAR SAT FOR A WK AND I GOT IN IT ON MAY 28 TO HELP MY DAUGHTER MOVE AND IT WASN'T WORKING AGAIN. THIS IS A SERIOUS SAFETY ISSUE NOT ONLY TO ME, BUT TO ANYONE (LIKE MY GRANDKIDS) OR ANYTHING BEHIND MY CAR AS I'M BACKING UP, ESPECIALLY IF I CANNOT SEE THEM.
Mfg Campaign: 11467061
Recall Date: Jun 1, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear camera turned to blue screen at 37,000 miles. Module died.
Corrective Action:
Rear camera turned to blue screen at 37,000 miles. Module died.
Additional Notes:
Rear camera turned to blue screen at 37,000 miles. Module died.
Mfg Campaign: 11461559
Recall Date: Apr 20, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have been notified that my brake vacuum pump EXPLODED in to my engine, leaving me with limited braking ability. I was driving through a school zone when the brakes went out, I noticed as I was not able to stop at an intersection. This could have led to multiple injuries, including children being in harms way. I had no warning this was coming and now look towards a hefty repair bill. GMC has recalled vacuum pumps in other models but for some reason the terrain is not included. I wonder if there just haven't been enough deaths caused by faulty brake systems for them to cover this model too.
Corrective Action:
I have been notified that my brake vacuum pump EXPLODED in to my engine, leaving me with limited braking ability. I was driving through a school zone when the brakes went out, I noticed as I was not able to stop at an intersection. This could have led to multiple injuries, including children being in harms way. I had no warning this was coming and now look towards a hefty repair bill. GMC has recalled vacuum pumps in other models but for some reason the terrain is not included. I wonder if there just haven't been enough deaths caused by faulty brake systems for them to cover this model too.
Additional Notes:
I have been notified that my brake vacuum pump EXPLODED in to my engine, leaving me with limited braking ability. I was driving through a school zone when the brakes went out, I noticed as I was not able to stop at an intersection. This could have led to multiple injuries, including children being in harms way. I had no warning this was coming and now look towards a hefty repair bill. GMC has recalled vacuum pumps in other models but for some reason the terrain is not included. I wonder if there just haven't been enough deaths caused by faulty brake systems for them to cover this model too.
Mfg Campaign: 11457162
Recall Date: Mar 17, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025