Complaints & Recalls
Consumer Complaints
77 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 GMC SIERRA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V088000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN FEBRUARY OF 2019. SPRINGFIELD BUICK GMC (431 RIVER ST, NORTH SPRINGFIELD, VT 05150) STATED THAT THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 GMC SIERRA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V088000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN FEBRUARY OF 2019. SPRINGFIELD BUICK GMC (431 RIVER ST, NORTH SPRINGFIELD, VT 05150) STATED THAT THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 GMC SIERRA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V088000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN FEBRUARY OF 2019. SPRINGFIELD BUICK GMC (431 RIVER ST, NORTH SPRINGFIELD, VT 05150) STATED THAT THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11187499
Recall Date: Mar 18, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRUCK LAGS POWER WHEN PRESSING THE GAS PEDAL AT TIMES AFTER PUTTING TRANSMISSION INTO DRIVE FROM REVERSE. TRANSMISSION SHIFTS HARD INTO AND OUT OF FIRST GEAR AND AT TIMES FEELS LIKE IT IS SKIPPING 2ND GEAR DURING A DOWNSHIFT.
Corrective Action:
TRUCK LAGS POWER WHEN PRESSING THE GAS PEDAL AT TIMES AFTER PUTTING TRANSMISSION INTO DRIVE FROM REVERSE. TRANSMISSION SHIFTS HARD INTO AND OUT OF FIRST GEAR AND AT TIMES FEELS LIKE IT IS SKIPPING 2ND GEAR DURING A DOWNSHIFT.
Additional Notes:
TRUCK LAGS POWER WHEN PRESSING THE GAS PEDAL AT TIMES AFTER PUTTING TRANSMISSION INTO DRIVE FROM REVERSE. TRANSMISSION SHIFTS HARD INTO AND OUT OF FIRST GEAR AND AT TIMES FEELS LIKE IT IS SKIPPING 2ND GEAR DURING A DOWNSHIFT.
Mfg Campaign: 11174364
Recall Date: Feb 4, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WAS DRIVING MY 2017 GMC SIERRA WITH MY WIFE AND YOUNG SON. I WENT TO STOP AT A RED LIGHT AND HAD NO BRAKES. THE BRAKE WAS VERY HARD TO PUSH AND MADE A FUNNY CLICKING NOISE WHEN I SHOVED IT TO THE FLOOR. I WAS BARELY ABLE TO AVOID A COLLISION AND PULL INTO A PARKING LOT. I NOTICED THEN, THAT THE SERVICE BRAKE ASSIST LIGHT WAS ON. THE TRUCK GAVE NO PRIOR WARNING THAT ANYTHING WAS WRONG. THIS WAS A VERY SCARY SITUATION THAT COULD HAVE RESULTED IN A TERRIBLE ACCIDENT.
Corrective Action:
WAS DRIVING MY 2017 GMC SIERRA WITH MY WIFE AND YOUNG SON. I WENT TO STOP AT A RED LIGHT AND HAD NO BRAKES. THE BRAKE WAS VERY HARD TO PUSH AND MADE A FUNNY CLICKING NOISE WHEN I SHOVED IT TO THE FLOOR. I WAS BARELY ABLE TO AVOID A COLLISION AND PULL INTO A PARKING LOT. I NOTICED THEN, THAT THE SERVICE BRAKE ASSIST LIGHT WAS ON. THE TRUCK GAVE NO PRIOR WARNING THAT ANYTHING WAS WRONG. THIS WAS A VERY SCARY SITUATION THAT COULD HAVE RESULTED IN A TERRIBLE ACCIDENT.
Additional Notes:
WAS DRIVING MY 2017 GMC SIERRA WITH MY WIFE AND YOUNG SON. I WENT TO STOP AT A RED LIGHT AND HAD NO BRAKES. THE BRAKE WAS VERY HARD TO PUSH AND MADE A FUNNY CLICKING NOISE WHEN I SHOVED IT TO THE FLOOR. I WAS BARELY ABLE TO AVOID A COLLISION AND PULL INTO A PARKING LOT. I NOTICED THEN, THAT THE SERVICE BRAKE ASSIST LIGHT WAS ON. THE TRUCK GAVE NO PRIOR WARNING THAT ANYTHING WAS WRONG. THIS WAS A VERY SCARY SITUATION THAT COULD HAVE RESULTED IN A TERRIBLE ACCIDENT.
Mfg Campaign: 11172529
Recall Date: Jan 28, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION HAS SURGING AND HESITATION. DEALER CANNOT FIX.
Corrective Action:
TRANSMISSION HAS SURGING AND HESITATION. DEALER CANNOT FIX.
Additional Notes:
TRANSMISSION HAS SURGING AND HESITATION. DEALER CANNOT FIX.
Mfg Campaign: 11166335
Recall Date: Jan 10, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN REVERSE IS ACTIVATED AT NIGHT, THE BACKUP CAMERA COMES ON AT FULL BRIGHTNESS AND IS NOT DIMMABLE. THE BRIGHT SCREEN PREVENTS VIEW OF THE PASSENGER SIDE MIRROR AND SIGNIFICANTLY REDUCES VISIBILITY IN THE DRIVER SIDE MIRROR WHILE REVERSING. THE SCREEN CANNOT BE DEACTIVATED AND BLINDS THE DRIVER. THIS IS AN ONGOING ISSUE.
Corrective Action:
WHEN REVERSE IS ACTIVATED AT NIGHT, THE BACKUP CAMERA COMES ON AT FULL BRIGHTNESS AND IS NOT DIMMABLE. THE BRIGHT SCREEN PREVENTS VIEW OF THE PASSENGER SIDE MIRROR AND SIGNIFICANTLY REDUCES VISIBILITY IN THE DRIVER SIDE MIRROR WHILE REVERSING. THE SCREEN CANNOT BE DEACTIVATED AND BLINDS THE DRIVER. THIS IS AN ONGOING ISSUE.
Additional Notes:
WHEN REVERSE IS ACTIVATED AT NIGHT, THE BACKUP CAMERA COMES ON AT FULL BRIGHTNESS AND IS NOT DIMMABLE. THE BRIGHT SCREEN PREVENTS VIEW OF THE PASSENGER SIDE MIRROR AND SIGNIFICANTLY REDUCES VISIBILITY IN THE DRIVER SIDE MIRROR WHILE REVERSING. THE SCREEN CANNOT BE DEACTIVATED AND BLINDS THE DRIVER. THIS IS AN ONGOING ISSUE.
Mfg Campaign: 11154567
Recall Date: Nov 28, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY AT 70MPH, A SERVICE BRAKE ASSISTANT WARNING CAME ON. THE BRAKES AT THAT POINT WERE EXTREMELY DIFFICULT TO USE AND THERE WAS NO WAY FOR A QUICK STOP. WAS ABLE TO GET TO A DEALERSHIP WHERE THEY HAD TO REPLACE THE MASTER CYLINDER, THE BOOSTER PUMP, VACUUM PUMP AND TUBING. COST FOR THE REPAIR WAS OVER $1,200.
Corrective Action:
WHILE DRIVING ON THE HIGHWAY AT 70MPH, A SERVICE BRAKE ASSISTANT WARNING CAME ON. THE BRAKES AT THAT POINT WERE EXTREMELY DIFFICULT TO USE AND THERE WAS NO WAY FOR A QUICK STOP. WAS ABLE TO GET TO A DEALERSHIP WHERE THEY HAD TO REPLACE THE MASTER CYLINDER, THE BOOSTER PUMP, VACUUM PUMP AND TUBING. COST FOR THE REPAIR WAS OVER $1,200.
Additional Notes:
WHILE DRIVING ON THE HIGHWAY AT 70MPH, A SERVICE BRAKE ASSISTANT WARNING CAME ON. THE BRAKES AT THAT POINT WERE EXTREMELY DIFFICULT TO USE AND THERE WAS NO WAY FOR A QUICK STOP. WAS ABLE TO GET TO A DEALERSHIP WHERE THEY HAD TO REPLACE THE MASTER CYLINDER, THE BOOSTER PUMP, VACUUM PUMP AND TUBING. COST FOR THE REPAIR WAS OVER $1,200.
Mfg Campaign: 11154030
Recall Date: Nov 26, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN REVERSE IS ACTIVATED AT NIGHT, THE BACKUP CAMERA COMES ON AT FULL BRIGHTNESS AND IS NOT DIMMABLE. THE BRIGHT SCREEN PREVENTS VIEW OF THE PASSENGER SIDE MIRROR AND SIGNIFICANTLY REDUCES VISIBILITY IN THE DRIVER SIDE MIRROR WHILE REVERSING. THE SCREEN CANNOT BE DEACTIVATED AND BLINDS THE DRIVER. THIS IS AN ONGOING ISSUE.
Corrective Action:
WHEN REVERSE IS ACTIVATED AT NIGHT, THE BACKUP CAMERA COMES ON AT FULL BRIGHTNESS AND IS NOT DIMMABLE. THE BRIGHT SCREEN PREVENTS VIEW OF THE PASSENGER SIDE MIRROR AND SIGNIFICANTLY REDUCES VISIBILITY IN THE DRIVER SIDE MIRROR WHILE REVERSING. THE SCREEN CANNOT BE DEACTIVATED AND BLINDS THE DRIVER. THIS IS AN ONGOING ISSUE.
Additional Notes:
WHEN REVERSE IS ACTIVATED AT NIGHT, THE BACKUP CAMERA COMES ON AT FULL BRIGHTNESS AND IS NOT DIMMABLE. THE BRIGHT SCREEN PREVENTS VIEW OF THE PASSENGER SIDE MIRROR AND SIGNIFICANTLY REDUCES VISIBILITY IN THE DRIVER SIDE MIRROR WHILE REVERSING. THE SCREEN CANNOT BE DEACTIVATED AND BLINDS THE DRIVER. THIS IS AN ONGOING ISSUE.
Mfg Campaign: 11140197
Recall Date: Oct 14, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE "CHEVY SAKE". AT SPEEDS OVER 70MPH EXCESSIVE VIBRATION INSIDE THE VEHICLE. THIS IS WELL DOCUMENTED ON-LINE, PARTICULARLY VARIOUS GM FORUMS AND YOU TUBE VIDEOS. IT IS MY UNDERSTANDING THAT GM DENIES IT IS A PROBLEM, BUT THEY HAVE BEEN DOING SOME BUY BACKS AND IF YOU READ SOME OF THE DEALER BLOGS IT IS EVIDENT THAT GM KNOWS IT IS A PROBLEM.
Corrective Action:
THE "CHEVY SAKE". AT SPEEDS OVER 70MPH EXCESSIVE VIBRATION INSIDE THE VEHICLE. THIS IS WELL DOCUMENTED ON-LINE, PARTICULARLY VARIOUS GM FORUMS AND YOU TUBE VIDEOS. IT IS MY UNDERSTANDING THAT GM DENIES IT IS A PROBLEM, BUT THEY HAVE BEEN DOING SOME BUY BACKS AND IF YOU READ SOME OF THE DEALER BLOGS IT IS EVIDENT THAT GM KNOWS IT IS A PROBLEM.
Additional Notes:
THE "CHEVY SAKE". AT SPEEDS OVER 70MPH EXCESSIVE VIBRATION INSIDE THE VEHICLE. THIS IS WELL DOCUMENTED ON-LINE, PARTICULARLY VARIOUS GM FORUMS AND YOU TUBE VIDEOS. IT IS MY UNDERSTANDING THAT GM DENIES IT IS A PROBLEM, BUT THEY HAVE BEEN DOING SOME BUY BACKS AND IF YOU READ SOME OF THE DEALER BLOGS IT IS EVIDENT THAT GM KNOWS IT IS A PROBLEM.
Mfg Campaign: 11122903
Recall Date: Aug 28, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THIS TRUCK IS A 3500 HD. I WAS PULLING A CAMPER ON A 1100 MILE TRIP. WITH 50 MILES LEFT I NOTICED THAT THE TRUCK WAS LEAKING TRANSMISSION FLUID FROM UNDER THE TRANSMISSION COOLER. UPON FURTHER INVESTIGATION I FOUND THAT THE RETURN HOSE FROM THE TRANS COOLER WAS POSITIONED SO THE IT RUBBED ON A FRAME COMPONENT WHICH CAUSED A HOLE TO RUB IN THE ALUMINUM TRANS COOLANT RETURN LINE. I NOTICED THIS WHEN THE TRUCK WAS PARKED RUNNING AT A REST AREA FOR AN HOUR BUT IT WAS OBVIOUSLY AN ONGOING ISSUE. HAD I NOT NOTICED IT WHEN I DID THIS CONDITION COULD HAVE CAUSED CATASTROPHIC FAILURE OF THE TRANSMISSION. THE DEALER SAYS THERE IS NO RECALL AND IT IS NOT UNDER WARRANTY. I CONSIDER THIS TO BE A SERIOUS DESIGN FLAW AND A MAJOR SAFETY ISSUE. I WAS ABLE TO GET TO MY DELIVERY STOP AND GET THE LINE PATCHED. IT IS AT THE DEALER FOR REPAIRS RIGHT NOW.
Corrective Action:
THIS TRUCK IS A 3500 HD. I WAS PULLING A CAMPER ON A 1100 MILE TRIP. WITH 50 MILES LEFT I NOTICED THAT THE TRUCK WAS LEAKING TRANSMISSION FLUID FROM UNDER THE TRANSMISSION COOLER. UPON FURTHER INVESTIGATION I FOUND THAT THE RETURN HOSE FROM THE TRANS COOLER WAS POSITIONED SO THE IT RUBBED ON A FRAME COMPONENT WHICH CAUSED A HOLE TO RUB IN THE ALUMINUM TRANS COOLANT RETURN LINE. I NOTICED THIS WHEN THE TRUCK WAS PARKED RUNNING AT A REST AREA FOR AN HOUR BUT IT WAS OBVIOUSLY AN ONGOING ISSUE. HAD I NOT NOTICED IT WHEN I DID THIS CONDITION COULD HAVE CAUSED CATASTROPHIC FAILURE OF THE TRANSMISSION. THE DEALER SAYS THERE IS NO RECALL AND IT IS NOT UNDER WARRANTY. I CONSIDER THIS TO BE A SERIOUS DESIGN FLAW AND A MAJOR SAFETY ISSUE. I WAS ABLE TO GET TO MY DELIVERY STOP AND GET THE LINE PATCHED. IT IS AT THE DEALER FOR REPAIRS RIGHT NOW.
Additional Notes:
THIS TRUCK IS A 3500 HD. I WAS PULLING A CAMPER ON A 1100 MILE TRIP. WITH 50 MILES LEFT I NOTICED THAT THE TRUCK WAS LEAKING TRANSMISSION FLUID FROM UNDER THE TRANSMISSION COOLER. UPON FURTHER INVESTIGATION I FOUND THAT THE RETURN HOSE FROM THE TRANS COOLER WAS POSITIONED SO THE IT RUBBED ON A FRAME COMPONENT WHICH CAUSED A HOLE TO RUB IN THE ALUMINUM TRANS COOLANT RETURN LINE. I NOTICED THIS WHEN THE TRUCK WAS PARKED RUNNING AT A REST AREA FOR AN HOUR BUT IT WAS OBVIOUSLY AN ONGOING ISSUE. HAD I NOT NOTICED IT WHEN I DID THIS CONDITION COULD HAVE CAUSED CATASTROPHIC FAILURE OF THE TRANSMISSION. THE DEALER SAYS THERE IS NO RECALL AND IT IS NOT UNDER WARRANTY. I CONSIDER THIS TO BE A SERIOUS DESIGN FLAW AND A MAJOR SAFETY ISSUE. I WAS ABLE TO GET TO MY DELIVERY STOP AND GET THE LINE PATCHED. IT IS AT THE DEALER FOR REPAIRS RIGHT NOW.
Mfg Campaign: 11105117
Recall Date: Jul 2, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I ALMOST KILLED A KID TODAY PARKING FOR A BASEBALL GAME. I WAS TRAVELING SLOWLY AND PARKING WHEN MY BRAKES BECAME HARD TO PUSH AND FAILED. TRUCK WENT OVER CURB AND TOWARD KID PUTTING ON HIS CLEATS AND NOT FACING ME. I WAS ABLE TO PUSH AS HARD AS I COULD AND IT STOPPED. I BACKED UP AND BRAKES WORKED AGAIN. I HAVE 46,000 MILES ON THE TRUCK. I AM NOW AFRAID TO DRIVE IT, BUT IT SEEMS THEY ARE WORKING AGAIN. IF THIS IS COMMON, GMC NEEDS TO TAKE CARE OF THIS. SOMEONE WILL SOON BE HURT SERIOUSLY!
Corrective Action:
I ALMOST KILLED A KID TODAY PARKING FOR A BASEBALL GAME. I WAS TRAVELING SLOWLY AND PARKING WHEN MY BRAKES BECAME HARD TO PUSH AND FAILED. TRUCK WENT OVER CURB AND TOWARD KID PUTTING ON HIS CLEATS AND NOT FACING ME. I WAS ABLE TO PUSH AS HARD AS I COULD AND IT STOPPED. I BACKED UP AND BRAKES WORKED AGAIN. I HAVE 46,000 MILES ON THE TRUCK. I AM NOW AFRAID TO DRIVE IT, BUT IT SEEMS THEY ARE WORKING AGAIN. IF THIS IS COMMON, GMC NEEDS TO TAKE CARE OF THIS. SOMEONE WILL SOON BE HURT SERIOUSLY!
Additional Notes:
I ALMOST KILLED A KID TODAY PARKING FOR A BASEBALL GAME. I WAS TRAVELING SLOWLY AND PARKING WHEN MY BRAKES BECAME HARD TO PUSH AND FAILED. TRUCK WENT OVER CURB AND TOWARD KID PUTTING ON HIS CLEATS AND NOT FACING ME. I WAS ABLE TO PUSH AS HARD AS I COULD AND IT STOPPED. I BACKED UP AND BRAKES WORKED AGAIN. I HAVE 46,000 MILES ON THE TRUCK. I AM NOW AFRAID TO DRIVE IT, BUT IT SEEMS THEY ARE WORKING AGAIN. IF THIS IS COMMON, GMC NEEDS TO TAKE CARE OF THIS. SOMEONE WILL SOON BE HURT SERIOUSLY!
Mfg Campaign: 11076600
Recall Date: Mar 7, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION HARSH 1-2 SHIFT WHEN IT IS UNDER LIGHT THROTTLE AND SOMETIME DOES NOT SHIFT OR MAKE NOSE. GMC DEALER ARE AWARE ABOUT THIS ISSUES ON ALL GM TRUCK MODEL OF 2015 TO 2017 WITH 8SPED TRANSMISSION SINCE APRIL 2017. I HAVE ATTACHED DOCUMENTS GIVEN BY DEALER.
Corrective Action:
TRANSMISSION HARSH 1-2 SHIFT WHEN IT IS UNDER LIGHT THROTTLE AND SOMETIME DOES NOT SHIFT OR MAKE NOSE. GMC DEALER ARE AWARE ABOUT THIS ISSUES ON ALL GM TRUCK MODEL OF 2015 TO 2017 WITH 8SPED TRANSMISSION SINCE APRIL 2017. I HAVE ATTACHED DOCUMENTS GIVEN BY DEALER.
Additional Notes:
TRANSMISSION HARSH 1-2 SHIFT WHEN IT IS UNDER LIGHT THROTTLE AND SOMETIME DOES NOT SHIFT OR MAKE NOSE. GMC DEALER ARE AWARE ABOUT THIS ISSUES ON ALL GM TRUCK MODEL OF 2015 TO 2017 WITH 8SPED TRANSMISSION SINCE APRIL 2017. I HAVE ATTACHED DOCUMENTS GIVEN BY DEALER.
Mfg Campaign: 11074484
Recall Date: Feb 23, 2018
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HEADLIGHTS ON MY NEW GMC SIERRA 2500HD DENALI ARE HORRIBLE AND UNSAFE FOR DRIVING AT NIGHT. THE 25 WATT RATING AND 2,000 LUMENS ON THE OEM HID BULBS DO NOT PROVIDE ADEQUATE, SAFE LIGHTING FOR OPERATING MY VEHICLE. I ALREADY HIT A DEER WITH MY BRAND NEW TRUCK BECAUSE I COULDN'T SEE IT WELL ENOUGH IN ADVANCE OF THE COLLISION. GMC SHOULD BE HELD ACCOUNTABLE FOR PUTTING SUCH A LOW POWER, POOR QUALITY AND UNSAFE HEADLIGHT IN THEIR $70,000 VEHICLES. I'M RENTING A HYUNDAI WHILE MY TRUCK IS BEING REPAIRED AND THE HEADLIGHTS ON THIS $30,000 FOREIGN CAR ARE 10XS BETTER THAN THE ONES ON MY TRUCK. WHY?
Corrective Action:
THE HEADLIGHTS ON MY NEW GMC SIERRA 2500HD DENALI ARE HORRIBLE AND UNSAFE FOR DRIVING AT NIGHT. THE 25 WATT RATING AND 2,000 LUMENS ON THE OEM HID BULBS DO NOT PROVIDE ADEQUATE, SAFE LIGHTING FOR OPERATING MY VEHICLE. I ALREADY HIT A DEER WITH MY BRAND NEW TRUCK BECAUSE I COULDN'T SEE IT WELL ENOUGH IN ADVANCE OF THE COLLISION. GMC SHOULD BE HELD ACCOUNTABLE FOR PUTTING SUCH A LOW POWER, POOR QUALITY AND UNSAFE HEADLIGHT IN THEIR $70,000 VEHICLES. I'M RENTING A HYUNDAI WHILE MY TRUCK IS BEING REPAIRED AND THE HEADLIGHTS ON THIS $30,000 FOREIGN CAR ARE 10XS BETTER THAN THE ONES ON MY TRUCK. WHY?
Additional Notes:
THE HEADLIGHTS ON MY NEW GMC SIERRA 2500HD DENALI ARE HORRIBLE AND UNSAFE FOR DRIVING AT NIGHT. THE 25 WATT RATING AND 2,000 LUMENS ON THE OEM HID BULBS DO NOT PROVIDE ADEQUATE, SAFE LIGHTING FOR OPERATING MY VEHICLE. I ALREADY HIT A DEER WITH MY BRAND NEW TRUCK BECAUSE I COULDN'T SEE IT WELL ENOUGH IN ADVANCE OF THE COLLISION. GMC SHOULD BE HELD ACCOUNTABLE FOR PUTTING SUCH A LOW POWER, POOR QUALITY AND UNSAFE HEADLIGHT IN THEIR $70,000 VEHICLES. I'M RENTING A HYUNDAI WHILE MY TRUCK IS BEING REPAIRED AND THE HEADLIGHTS ON THIS $30,000 FOREIGN CAR ARE 10XS BETTER THAN THE ONES ON MY TRUCK. WHY?
Mfg Campaign: 11056076
Recall Date: Dec 22, 2017
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 GMC SIERRA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHUTTER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DONOVAN AND BAUER AUTO GROUP, 11579 HYDETOWN ROAD, TITUSVILLE, PA 16354), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS ABLE TO DUPLICATE THE FAILURE, BUT THERE WAS NO REMEDY TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *TT CONSUMER STATED TRANSMISSION-SHUTTERING FEELS LIKE ENGINE MISS. UPDATED 8/14/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 GMC SIERRA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHUTTER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DONOVAN AND BAUER AUTO GROUP, 11579 HYDETOWN ROAD, TITUSVILLE, PA 16354), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS ABLE TO DUPLICATE THE FAILURE, BUT THERE WAS NO REMEDY TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *TT CONSUMER STATED TRANSMISSION-SHUTTERING FEELS LIKE ENGINE MISS. UPDATED 8/14/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 GMC SIERRA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHUTTER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DONOVAN AND BAUER AUTO GROUP, 11579 HYDETOWN ROAD, TITUSVILLE, PA 16354), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS ABLE TO DUPLICATE THE FAILURE, BUT THERE WAS NO REMEDY TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *TT CONSUMER STATED TRANSMISSION-SHUTTERING FEELS LIKE ENGINE MISS. UPDATED 8/14/18*JB
Mfg Campaign: 11054695
Recall Date: Dec 14, 2017
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
VIBRATION 65+ MPH, FELT IN STEERING WHEEL AND SEAT. STEERING WHEELS QUIVERS AT 65+ MPH. TRUCK FEELS VERY UNSTABLE AT HIGHWAY SPEEDS. DEALER STATES IT'S NORMAL.
Corrective Action:
VIBRATION 65+ MPH, FELT IN STEERING WHEEL AND SEAT. STEERING WHEELS QUIVERS AT 65+ MPH. TRUCK FEELS VERY UNSTABLE AT HIGHWAY SPEEDS. DEALER STATES IT'S NORMAL.
Additional Notes:
VIBRATION 65+ MPH, FELT IN STEERING WHEEL AND SEAT. STEERING WHEELS QUIVERS AT 65+ MPH. TRUCK FEELS VERY UNSTABLE AT HIGHWAY SPEEDS. DEALER STATES IT'S NORMAL.
Mfg Campaign: 11039665
Recall Date: Oct 25, 2017
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
VIBRATION 65+ MPH, FELT IN STEERING WHEEL AND SEAT. STEERING WHEELS QUIVERS AT 65+ MPH. TRUCK FEELS VERY UNSTABLE AT HIGHWAY SPEEDS. DEALER STATES IT'S NORMAL.
Corrective Action:
VIBRATION 65+ MPH, FELT IN STEERING WHEEL AND SEAT. STEERING WHEELS QUIVERS AT 65+ MPH. TRUCK FEELS VERY UNSTABLE AT HIGHWAY SPEEDS. DEALER STATES IT'S NORMAL.
Additional Notes:
VIBRATION 65+ MPH, FELT IN STEERING WHEEL AND SEAT. STEERING WHEELS QUIVERS AT 65+ MPH. TRUCK FEELS VERY UNSTABLE AT HIGHWAY SPEEDS. DEALER STATES IT'S NORMAL.
Mfg Campaign: 11039665
Recall Date: Oct 25, 2017
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
VIBRATION 65+ MPH, FELT IN STEERING WHEEL AND SEAT. STEERING WHEELS QUIVERS AT 65+ MPH. TRUCK FEELS VERY UNSTABLE AT HIGHWAY SPEEDS. DEALER STATES IT'S NORMAL.
Corrective Action:
VIBRATION 65+ MPH, FELT IN STEERING WHEEL AND SEAT. STEERING WHEELS QUIVERS AT 65+ MPH. TRUCK FEELS VERY UNSTABLE AT HIGHWAY SPEEDS. DEALER STATES IT'S NORMAL.
Additional Notes:
VIBRATION 65+ MPH, FELT IN STEERING WHEEL AND SEAT. STEERING WHEELS QUIVERS AT 65+ MPH. TRUCK FEELS VERY UNSTABLE AT HIGHWAY SPEEDS. DEALER STATES IT'S NORMAL.
Mfg Campaign: 11039665
Recall Date: Oct 25, 2017
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 GMC SIERRA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE FAILED TO SHIFT OUT OF GEAR AND THERE WAS A DELAY OF THREE TO FOUR SECONDS BEFORE SHIFTING INTO SECOND GEAR. THE FAILURE RECURRED EVERY MORNING. THE VEHICLE WAS TAKEN TO THE DEALER (JIM CAUSLEY, LOCATED AT 38111 GRATIOT AVE, CLINTON TOWNSHIP, MI 48036) WHERE IT WAS CONFIRMED THAT GM WAS AWARE OF THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON HIS VIN. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 4,500. UPDATED 11/13/17 *BF *TR
Corrective Action:
TL* THE CONTACT OWNS A 2017 GMC SIERRA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE FAILED TO SHIFT OUT OF GEAR AND THERE WAS A DELAY OF THREE TO FOUR SECONDS BEFORE SHIFTING INTO SECOND GEAR. THE FAILURE RECURRED EVERY MORNING. THE VEHICLE WAS TAKEN TO THE DEALER (JIM CAUSLEY, LOCATED AT 38111 GRATIOT AVE, CLINTON TOWNSHIP, MI 48036) WHERE IT WAS CONFIRMED THAT GM WAS AWARE OF THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON HIS VIN. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 4,500. UPDATED 11/13/17 *BF *TR
Additional Notes:
TL* THE CONTACT OWNS A 2017 GMC SIERRA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE FAILED TO SHIFT OUT OF GEAR AND THERE WAS A DELAY OF THREE TO FOUR SECONDS BEFORE SHIFTING INTO SECOND GEAR. THE FAILURE RECURRED EVERY MORNING. THE VEHICLE WAS TAKEN TO THE DEALER (JIM CAUSLEY, LOCATED AT 38111 GRATIOT AVE, CLINTON TOWNSHIP, MI 48036) WHERE IT WAS CONFIRMED THAT GM WAS AWARE OF THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON HIS VIN. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 4,500. UPDATED 11/13/17 *BF *TR
Mfg Campaign: 11011130
Recall Date: Jul 27, 2017
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If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025