Complaints & Recalls
Consumer Complaints
77 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
REFERENCE THE COMPLAINT NUMBER 11306627. THE VEHICLE HAD THE BRAKE RECALL NOTICE N192268490 COMPLIED WITH AT THE DEALER IN NOVEMBER 2019. THE VEHICLE THEN EXPERIENCED A BRAKE FAILURE IN FEBRUARY 2020. PLEASE ADD THIS INFORMATION TO MY ORIGINAL COMPLAINT.
Corrective Action:
REFERENCE THE COMPLAINT NUMBER 11306627. THE VEHICLE HAD THE BRAKE RECALL NOTICE N192268490 COMPLIED WITH AT THE DEALER IN NOVEMBER 2019. THE VEHICLE THEN EXPERIENCED A BRAKE FAILURE IN FEBRUARY 2020. PLEASE ADD THIS INFORMATION TO MY ORIGINAL COMPLAINT.
Additional Notes:
REFERENCE THE COMPLAINT NUMBER 11306627. THE VEHICLE HAD THE BRAKE RECALL NOTICE N192268490 COMPLIED WITH AT THE DEALER IN NOVEMBER 2019. THE VEHICLE THEN EXPERIENCED A BRAKE FAILURE IN FEBRUARY 2020. PLEASE ADD THIS INFORMATION TO MY ORIGINAL COMPLAINT.
Mfg Campaign: 11306634
Recall Date: Feb 3, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE VACUUM PUMP FAILURE. VEHICLE BRAKE PEDAL BECOMES VERY HARD TO DEPRESS AT SLOW SPEED AND VERY HARD TO STOP. USUALLY HAPPENS WHEN IN SLOW TRAFFIC AND AFTER THE PEDAL IS DEPRESS MORE THAN 2-3 TIMES IN A ROW.
Corrective Action:
BRAKE VACUUM PUMP FAILURE. VEHICLE BRAKE PEDAL BECOMES VERY HARD TO DEPRESS AT SLOW SPEED AND VERY HARD TO STOP. USUALLY HAPPENS WHEN IN SLOW TRAFFIC AND AFTER THE PEDAL IS DEPRESS MORE THAN 2-3 TIMES IN A ROW.
Additional Notes:
BRAKE VACUUM PUMP FAILURE. VEHICLE BRAKE PEDAL BECOMES VERY HARD TO DEPRESS AT SLOW SPEED AND VERY HARD TO STOP. USUALLY HAPPENS WHEN IN SLOW TRAFFIC AND AFTER THE PEDAL IS DEPRESS MORE THAN 2-3 TIMES IN A ROW.
Mfg Campaign: 11306555
Recall Date: Feb 2, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH THEIR WAS SUDDEN LOSS OF MOTIVE POWER AND THE GEARS DISENGAGED. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND RESTARTED VEHICLE AND THE CHECK ENGINE WARNING LIGHT DISAPPEARED. THE VEHICLE WAS TOWED TO (DUBLIN CHEVROLET GMC BUICK, 2042 VETERANS BLVD, DUBLIN, GA 31021 (478-246-4916) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHOWED EVIDENCE OF LARGE AMOUNTS OF METAL SHAVINGS FROM THE TORQUE CONVERTER. THE OIL PAN ALSO SHOWED EVIDENCE BURNT METAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 61,719.
Corrective Action:
TL* THE CONTACT OWNS A 2017 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH THEIR WAS SUDDEN LOSS OF MOTIVE POWER AND THE GEARS DISENGAGED. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND RESTARTED VEHICLE AND THE CHECK ENGINE WARNING LIGHT DISAPPEARED. THE VEHICLE WAS TOWED TO (DUBLIN CHEVROLET GMC BUICK, 2042 VETERANS BLVD, DUBLIN, GA 31021 (478-246-4916) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHOWED EVIDENCE OF LARGE AMOUNTS OF METAL SHAVINGS FROM THE TORQUE CONVERTER. THE OIL PAN ALSO SHOWED EVIDENCE BURNT METAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 61,719.
Additional Notes:
TL* THE CONTACT OWNS A 2017 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH THEIR WAS SUDDEN LOSS OF MOTIVE POWER AND THE GEARS DISENGAGED. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND RESTARTED VEHICLE AND THE CHECK ENGINE WARNING LIGHT DISAPPEARED. THE VEHICLE WAS TOWED TO (DUBLIN CHEVROLET GMC BUICK, 2042 VETERANS BLVD, DUBLIN, GA 31021 (478-246-4916) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHOWED EVIDENCE OF LARGE AMOUNTS OF METAL SHAVINGS FROM THE TORQUE CONVERTER. THE OIL PAN ALSO SHOWED EVIDENCE BURNT METAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 61,719.
Mfg Campaign: 11306166
Recall Date: Jan 30, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 GMC SIERRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 19V328000 (ENGINE) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE CONTACT CONTACTED THE DEALER (WHEELER CHEVROLET BUICK LOCATED AT 11401 N STRAITS HWY, CHEBOYGAN, MI 49721) WHO INFORMED THE CONTACT THAT THE PART FOR THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2017 GMC SIERRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 19V328000 (ENGINE) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE CONTACT CONTACTED THE DEALER (WHEELER CHEVROLET BUICK LOCATED AT 11401 N STRAITS HWY, CHEBOYGAN, MI 49721) WHO INFORMED THE CONTACT THAT THE PART FOR THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2017 GMC SIERRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 19V328000 (ENGINE) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE CONTACT CONTACTED THE DEALER (WHEELER CHEVROLET BUICK LOCATED AT 11401 N STRAITS HWY, CHEBOYGAN, MI 49721) WHO INFORMED THE CONTACT THAT THE PART FOR THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11301554
Recall Date: Jan 24, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
OCTOBER 2019 WENT TO THE DEALERSHIP TO HAVE BREAKS WORKED ON GIVEN RECENT RECALL ABOUT THE MECHANICAL VACUUM PUMP OUTPUT MAY DECREASE OVER TIME, DECREASING THE AMOUNT OF VACUUM/POWER BRAKE ASSIST. HOWEVER, SHORTLY AFTER GETTING THE RECALL DONE ON MY TRUCK (1 WEEK LATER) I WAS IN THE PARKING LOT BACKING UP OUT OF MY PARKING SPOT AND THE BREAK PEDAL BECAME REALLY STIFF AND I COULDN'T PUSH HARD ENOUGH TO STOP THE VEHICLE FROM MOVING. I JUST KEPT ROLLING UNTIL I HIT THE CURB. SO FAR THIS HAS HAPPENED A DOZEN TIMES AND ALL WHEN I WAS MOVING ABOUT 5 MILES AN HOUR THE EXACT SAME WAY, PEDAL BECOMES STIFF AND I COULDN'T STOP THE TRUCK FROM MOVING. I FEEL LIKE THINGS ARE WORSE NOW AFTER GETTING THE RECALL DONE. THIS WAS NEVER AN ISSUE BEFORE AND AS I LOOK AT THE RECALL NOTICE, IT STATE INCOMPLETE, TELLING ME POSSIBLY THE MANUFACTURE KNOWS THERE'S STILL AN ISSUE BUT NO FIX HAS BEEN DONE YET, EVEN AFTER 4 MONTHS.
Corrective Action:
OCTOBER 2019 WENT TO THE DEALERSHIP TO HAVE BREAKS WORKED ON GIVEN RECENT RECALL ABOUT THE MECHANICAL VACUUM PUMP OUTPUT MAY DECREASE OVER TIME, DECREASING THE AMOUNT OF VACUUM/POWER BRAKE ASSIST. HOWEVER, SHORTLY AFTER GETTING THE RECALL DONE ON MY TRUCK (1 WEEK LATER) I WAS IN THE PARKING LOT BACKING UP OUT OF MY PARKING SPOT AND THE BREAK PEDAL BECAME REALLY STIFF AND I COULDN'T PUSH HARD ENOUGH TO STOP THE VEHICLE FROM MOVING. I JUST KEPT ROLLING UNTIL I HIT THE CURB. SO FAR THIS HAS HAPPENED A DOZEN TIMES AND ALL WHEN I WAS MOVING ABOUT 5 MILES AN HOUR THE EXACT SAME WAY, PEDAL BECOMES STIFF AND I COULDN'T STOP THE TRUCK FROM MOVING. I FEEL LIKE THINGS ARE WORSE NOW AFTER GETTING THE RECALL DONE. THIS WAS NEVER AN ISSUE BEFORE AND AS I LOOK AT THE RECALL NOTICE, IT STATE INCOMPLETE, TELLING ME POSSIBLY THE MANUFACTURE KNOWS THERE'S STILL AN ISSUE BUT NO FIX HAS BEEN DONE YET, EVEN AFTER 4 MONTHS.
Additional Notes:
OCTOBER 2019 WENT TO THE DEALERSHIP TO HAVE BREAKS WORKED ON GIVEN RECENT RECALL ABOUT THE MECHANICAL VACUUM PUMP OUTPUT MAY DECREASE OVER TIME, DECREASING THE AMOUNT OF VACUUM/POWER BRAKE ASSIST. HOWEVER, SHORTLY AFTER GETTING THE RECALL DONE ON MY TRUCK (1 WEEK LATER) I WAS IN THE PARKING LOT BACKING UP OUT OF MY PARKING SPOT AND THE BREAK PEDAL BECAME REALLY STIFF AND I COULDN'T PUSH HARD ENOUGH TO STOP THE VEHICLE FROM MOVING. I JUST KEPT ROLLING UNTIL I HIT THE CURB. SO FAR THIS HAS HAPPENED A DOZEN TIMES AND ALL WHEN I WAS MOVING ABOUT 5 MILES AN HOUR THE EXACT SAME WAY, PEDAL BECOMES STIFF AND I COULDN'T STOP THE TRUCK FROM MOVING. I FEEL LIKE THINGS ARE WORSE NOW AFTER GETTING THE RECALL DONE. THIS WAS NEVER AN ISSUE BEFORE AND AS I LOOK AT THE RECALL NOTICE, IT STATE INCOMPLETE, TELLING ME POSSIBLY THE MANUFACTURE KNOWS THERE'S STILL AN ISSUE BUT NO FIX HAS BEEN DONE YET, EVEN AFTER 4 MONTHS.
Mfg Campaign: 11301601
Recall Date: Jan 24, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE A 2017 GMC SIERRA DENALI 1500. I BOUGHT IT NEW AND IT HAS VERY, VERY LOW MILEAGE. AT VARIOUS SPEEDS THERE IS A VIBRATION. FEELS LIKE I AM DRIVING OVER RUMBLE STRIPS. I HAVE ALWAYS NOTICED IT BUT MOSTLY THOUGHT IT WAS JUST SPOTS ON THE ROAD THAT WERE CAUSING IT. I STARTED TO DO A LITTLE RESEARCH AND LEARNED THAT THIS IS A KNOW ISSUE IN CHEVROLET AND GMC TRUCKS. NUMEROUS STORIES OF DEALERS IGNORING IT, COMPLAINTS ON MANY FORUMS, WHOLE WEBSITE DEDICATED TO IT, A NUMBER OF CLASS ACTION LAWSUITS, AND REPORTS TO THE NHTSA. LITERALLY THOUSANDS OF OWNERS ARE INVOLVED. GM HAS ISSUED A PRELIMINARY INVESTIGATION SERVICE BULLETIN (BULLETIN NO.: PI1354I), BUT DEALERS WANT TO CHARGE FOR DIAGNOSING AND POSSIBLY REPAIRING THIS MANUFACTURER'S DEFECT.
Corrective Action:
I HAVE A 2017 GMC SIERRA DENALI 1500. I BOUGHT IT NEW AND IT HAS VERY, VERY LOW MILEAGE. AT VARIOUS SPEEDS THERE IS A VIBRATION. FEELS LIKE I AM DRIVING OVER RUMBLE STRIPS. I HAVE ALWAYS NOTICED IT BUT MOSTLY THOUGHT IT WAS JUST SPOTS ON THE ROAD THAT WERE CAUSING IT. I STARTED TO DO A LITTLE RESEARCH AND LEARNED THAT THIS IS A KNOW ISSUE IN CHEVROLET AND GMC TRUCKS. NUMEROUS STORIES OF DEALERS IGNORING IT, COMPLAINTS ON MANY FORUMS, WHOLE WEBSITE DEDICATED TO IT, A NUMBER OF CLASS ACTION LAWSUITS, AND REPORTS TO THE NHTSA. LITERALLY THOUSANDS OF OWNERS ARE INVOLVED. GM HAS ISSUED A PRELIMINARY INVESTIGATION SERVICE BULLETIN (BULLETIN NO.: PI1354I), BUT DEALERS WANT TO CHARGE FOR DIAGNOSING AND POSSIBLY REPAIRING THIS MANUFACTURER'S DEFECT.
Additional Notes:
I HAVE A 2017 GMC SIERRA DENALI 1500. I BOUGHT IT NEW AND IT HAS VERY, VERY LOW MILEAGE. AT VARIOUS SPEEDS THERE IS A VIBRATION. FEELS LIKE I AM DRIVING OVER RUMBLE STRIPS. I HAVE ALWAYS NOTICED IT BUT MOSTLY THOUGHT IT WAS JUST SPOTS ON THE ROAD THAT WERE CAUSING IT. I STARTED TO DO A LITTLE RESEARCH AND LEARNED THAT THIS IS A KNOW ISSUE IN CHEVROLET AND GMC TRUCKS. NUMEROUS STORIES OF DEALERS IGNORING IT, COMPLAINTS ON MANY FORUMS, WHOLE WEBSITE DEDICATED TO IT, A NUMBER OF CLASS ACTION LAWSUITS, AND REPORTS TO THE NHTSA. LITERALLY THOUSANDS OF OWNERS ARE INVOLVED. GM HAS ISSUED A PRELIMINARY INVESTIGATION SERVICE BULLETIN (BULLETIN NO.: PI1354I), BUT DEALERS WANT TO CHARGE FOR DIAGNOSING AND POSSIBLY REPAIRING THIS MANUFACTURER'S DEFECT.
Mfg Campaign: 11298142
Recall Date: Jan 9, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HEADLIGHT ON THIS TRUCK ARE EXTREMELY HORRIBLE AND UNSAFE AT NIGHT TIME. THE LIGHT OUTPUT IS WORST THEN ANY OTHER VEHICLE I HAVE EVER DROVE. GM NEEDS TO STAND BEHIND THE ISSUE AND PROVIDE A SOLUTION
Corrective Action:
HEADLIGHT ON THIS TRUCK ARE EXTREMELY HORRIBLE AND UNSAFE AT NIGHT TIME. THE LIGHT OUTPUT IS WORST THEN ANY OTHER VEHICLE I HAVE EVER DROVE. GM NEEDS TO STAND BEHIND THE ISSUE AND PROVIDE A SOLUTION
Additional Notes:
HEADLIGHT ON THIS TRUCK ARE EXTREMELY HORRIBLE AND UNSAFE AT NIGHT TIME. THE LIGHT OUTPUT IS WORST THEN ANY OTHER VEHICLE I HAVE EVER DROVE. GM NEEDS TO STAND BEHIND THE ISSUE AND PROVIDE A SOLUTION
Mfg Campaign: 11297243
Recall Date: Jan 5, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE FREQUENTLY EXHIBITS LOSS OF BRAKING POWER. WHEN THIS OCCURS, SOMETHING SOUNDING LIKE THE ABS SYSTEMS IS SOMETIMES ENGAGED BY THE VEHICLE AND OTHER TIMES NOT. WHILE GM CLAIMS BRAKING PERFORMANCE MEETS FEDERAL STANDARDS, THE BRAKING POWER IS GREATLY REDUCED WHEN THE HYDRAULIC SYSTEM IS ENGAGED AND ALMOST NON-EXISTENT WHEN NEITHER VACUUM PUMP NOR THE HYDRAULIC SYSTEM FUNCTIONS. EVEN IF THE BRAKING PERFORMANCE MEETS FEDERAL STANDARDS, IT CREATES A DANGEROUS SITUATION WHEN THE DRIVER IS NOT EXPECTING A FAILURE. A GMC DEALERSHIP HAS ADMITTED THERE IS AN ISSUE AND RECOMMENDS REPLACING THE VACUUM PUMP BUT HAS BEEN UNABLE TO SOURCE THE PARTS IN OVER TWO WEEKS AND HAS NO ETA FOR WHEN THE PART WILL BE AVAILABLE. MEANWHILE THE BRAKING POWER LOSS CONDITION OCCURS EVERY TIME THE VEHICLE IS DRIVEN. DURING THE FIRST INSTANCE, I WAS TOWING A TRAVEL TRAILER IN STOP AND GO TRAFFIC DOWN A 7% GRADE. HAD IT NOT BEEN FOR THE TRAILER BRAKES, THIS COULD HAVE BEEN CATASTROPHIC. THE SECOND OCCURRENCE INVOLVED BACKING INTO MY DRIVEWAY AND NEARLY CAUSING A COLLISION BECAUSE OF POOR BRAKING PERFORMANCE. NOW THAT I FULLY AWARE OF THE ISSUE, THE VEHICLE IS DRIVEN SPARINGLY (ONLY WHEN ABSOLUTELY NEEDED) AND WITH GREAT CARE. THE CHARACTERIZATION OF THIS ISSUE BY GM AS NOT BEING A GRAVE SAFETY CONCERN IS INACCURATE. THEIR INABILITY TO SOURCE PARTS IN A TIMELY MANNER IS INEXCUSABLE.
Corrective Action:
VEHICLE FREQUENTLY EXHIBITS LOSS OF BRAKING POWER. WHEN THIS OCCURS, SOMETHING SOUNDING LIKE THE ABS SYSTEMS IS SOMETIMES ENGAGED BY THE VEHICLE AND OTHER TIMES NOT. WHILE GM CLAIMS BRAKING PERFORMANCE MEETS FEDERAL STANDARDS, THE BRAKING POWER IS GREATLY REDUCED WHEN THE HYDRAULIC SYSTEM IS ENGAGED AND ALMOST NON-EXISTENT WHEN NEITHER VACUUM PUMP NOR THE HYDRAULIC SYSTEM FUNCTIONS. EVEN IF THE BRAKING PERFORMANCE MEETS FEDERAL STANDARDS, IT CREATES A DANGEROUS SITUATION WHEN THE DRIVER IS NOT EXPECTING A FAILURE. A GMC DEALERSHIP HAS ADMITTED THERE IS AN ISSUE AND RECOMMENDS REPLACING THE VACUUM PUMP BUT HAS BEEN UNABLE TO SOURCE THE PARTS IN OVER TWO WEEKS AND HAS NO ETA FOR WHEN THE PART WILL BE AVAILABLE. MEANWHILE THE BRAKING POWER LOSS CONDITION OCCURS EVERY TIME THE VEHICLE IS DRIVEN. DURING THE FIRST INSTANCE, I WAS TOWING A TRAVEL TRAILER IN STOP AND GO TRAFFIC DOWN A 7% GRADE. HAD IT NOT BEEN FOR THE TRAILER BRAKES, THIS COULD HAVE BEEN CATASTROPHIC. THE SECOND OCCURRENCE INVOLVED BACKING INTO MY DRIVEWAY AND NEARLY CAUSING A COLLISION BECAUSE OF POOR BRAKING PERFORMANCE. NOW THAT I FULLY AWARE OF THE ISSUE, THE VEHICLE IS DRIVEN SPARINGLY (ONLY WHEN ABSOLUTELY NEEDED) AND WITH GREAT CARE. THE CHARACTERIZATION OF THIS ISSUE BY GM AS NOT BEING A GRAVE SAFETY CONCERN IS INACCURATE. THEIR INABILITY TO SOURCE PARTS IN A TIMELY MANNER IS INEXCUSABLE.
Additional Notes:
VEHICLE FREQUENTLY EXHIBITS LOSS OF BRAKING POWER. WHEN THIS OCCURS, SOMETHING SOUNDING LIKE THE ABS SYSTEMS IS SOMETIMES ENGAGED BY THE VEHICLE AND OTHER TIMES NOT. WHILE GM CLAIMS BRAKING PERFORMANCE MEETS FEDERAL STANDARDS, THE BRAKING POWER IS GREATLY REDUCED WHEN THE HYDRAULIC SYSTEM IS ENGAGED AND ALMOST NON-EXISTENT WHEN NEITHER VACUUM PUMP NOR THE HYDRAULIC SYSTEM FUNCTIONS. EVEN IF THE BRAKING PERFORMANCE MEETS FEDERAL STANDARDS, IT CREATES A DANGEROUS SITUATION WHEN THE DRIVER IS NOT EXPECTING A FAILURE. A GMC DEALERSHIP HAS ADMITTED THERE IS AN ISSUE AND RECOMMENDS REPLACING THE VACUUM PUMP BUT HAS BEEN UNABLE TO SOURCE THE PARTS IN OVER TWO WEEKS AND HAS NO ETA FOR WHEN THE PART WILL BE AVAILABLE. MEANWHILE THE BRAKING POWER LOSS CONDITION OCCURS EVERY TIME THE VEHICLE IS DRIVEN. DURING THE FIRST INSTANCE, I WAS TOWING A TRAVEL TRAILER IN STOP AND GO TRAFFIC DOWN A 7% GRADE. HAD IT NOT BEEN FOR THE TRAILER BRAKES, THIS COULD HAVE BEEN CATASTROPHIC. THE SECOND OCCURRENCE INVOLVED BACKING INTO MY DRIVEWAY AND NEARLY CAUSING A COLLISION BECAUSE OF POOR BRAKING PERFORMANCE. NOW THAT I FULLY AWARE OF THE ISSUE, THE VEHICLE IS DRIVEN SPARINGLY (ONLY WHEN ABSOLUTELY NEEDED) AND WITH GREAT CARE. THE CHARACTERIZATION OF THIS ISSUE BY GM AS NOT BEING A GRAVE SAFETY CONCERN IS INACCURATE. THEIR INABILITY TO SOURCE PARTS IN A TIMELY MANNER IS INEXCUSABLE.
Mfg Campaign: 11297024
Recall Date: Jan 3, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THERE IS A SHUTTERING IN THE TRANSMISSION AS THE VEHICLE ATTEMPTS TO CLIMB SLIGHT/STEEP GRADES AT SLOW TO MEDIUM SPEEDS. AROUND 1500 RPM THE VIBRATION IS SENT THROUGHOUT THE WHOLE VEHICLE. HAVING TO INCREASE ACCELERATION TO ALLOW THE TRUCK TO SHIFT PROPERLY TO OVERCOME THE LACK OF POWER HAS CREATED A DANGEROUS SITUATION WHILE NAVIGATING UP SNOWY/ICE HILLS. THE VEHICLE ALSO PERFORMS A LURCHING OR SUDDEN SPEEDING UP WHEN DOWNSHIFTING WHEN SLOWING TO COME TO A STOP. DEPENDING ON ROAD CONDITIONS THIS CREATES A DANGEROUS SITUATION WHEN APPROACHING ICY/SLIPPERY INTERSECTIONS.
Corrective Action:
THERE IS A SHUTTERING IN THE TRANSMISSION AS THE VEHICLE ATTEMPTS TO CLIMB SLIGHT/STEEP GRADES AT SLOW TO MEDIUM SPEEDS. AROUND 1500 RPM THE VIBRATION IS SENT THROUGHOUT THE WHOLE VEHICLE. HAVING TO INCREASE ACCELERATION TO ALLOW THE TRUCK TO SHIFT PROPERLY TO OVERCOME THE LACK OF POWER HAS CREATED A DANGEROUS SITUATION WHILE NAVIGATING UP SNOWY/ICE HILLS. THE VEHICLE ALSO PERFORMS A LURCHING OR SUDDEN SPEEDING UP WHEN DOWNSHIFTING WHEN SLOWING TO COME TO A STOP. DEPENDING ON ROAD CONDITIONS THIS CREATES A DANGEROUS SITUATION WHEN APPROACHING ICY/SLIPPERY INTERSECTIONS.
Additional Notes:
THERE IS A SHUTTERING IN THE TRANSMISSION AS THE VEHICLE ATTEMPTS TO CLIMB SLIGHT/STEEP GRADES AT SLOW TO MEDIUM SPEEDS. AROUND 1500 RPM THE VIBRATION IS SENT THROUGHOUT THE WHOLE VEHICLE. HAVING TO INCREASE ACCELERATION TO ALLOW THE TRUCK TO SHIFT PROPERLY TO OVERCOME THE LACK OF POWER HAS CREATED A DANGEROUS SITUATION WHILE NAVIGATING UP SNOWY/ICE HILLS. THE VEHICLE ALSO PERFORMS A LURCHING OR SUDDEN SPEEDING UP WHEN DOWNSHIFTING WHEN SLOWING TO COME TO A STOP. DEPENDING ON ROAD CONDITIONS THIS CREATES A DANGEROUS SITUATION WHEN APPROACHING ICY/SLIPPERY INTERSECTIONS.
Mfg Campaign: 11291966
Recall Date: Dec 30, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE OPERATING VEHICLE ON HIGHWAY, I EXPERIENCE A SHAKE/SHUDDER WHEN AT SPEEDS OF 50 MPH AND HIGHER. VEHICLE WAS TAKEN TO DEALER STATED THAT THE TORQUE CONVERTER DID SHUDDER. DEALER CHANGED TRANSMISSION FLUID AND I WAS ADVISED TO DRIVE FOR 200 MILES TO SEE IF PROBLEM WAS CORRECTED. SHUDDER STILL REMAINS AND NOW THE VIBRATION IS CONSTANT AT 70 MPH. I CALLED DEALER AGAIN WHO SAID THAT IT WAS PROBABLY A TIRE BALANCE ISSUE. I ARGUED WITH THEM AND STATED I HAD NO SUCH ISSUE BEFORE FIRST BRINGING VEHICLE IN. DEALER IS SETTING UP APPOINTMENT FOR ME TO TAKE IN AGAIN. VIBRATIONS HAVE LITERALLY CAUSED MY 6 YR OLD DAUGHTER TO VOMIT ON 3 DIFFERENT OCCASIONS WHEN IN THE VEHICLE. SHE HAS ONLY BEEN IN VEHICLE 5 OR 6 TIMES. VEHICLE FEELS UNSAFE AT HIGHWAY SPEEDS. I HAVE READ MANY FORUMS ONLINE STATING THIS ISSUE IS ON MANY VEHICLES GM HAS MADE. I AM CURIOUS AS TO WHEN GM WILL BE MANDATED TO TAKE CORRECTIVE ACTION OR BUY THE VEHICLES BACK FROM THE OWNERS.
Corrective Action:
WHILE OPERATING VEHICLE ON HIGHWAY, I EXPERIENCE A SHAKE/SHUDDER WHEN AT SPEEDS OF 50 MPH AND HIGHER. VEHICLE WAS TAKEN TO DEALER STATED THAT THE TORQUE CONVERTER DID SHUDDER. DEALER CHANGED TRANSMISSION FLUID AND I WAS ADVISED TO DRIVE FOR 200 MILES TO SEE IF PROBLEM WAS CORRECTED. SHUDDER STILL REMAINS AND NOW THE VIBRATION IS CONSTANT AT 70 MPH. I CALLED DEALER AGAIN WHO SAID THAT IT WAS PROBABLY A TIRE BALANCE ISSUE. I ARGUED WITH THEM AND STATED I HAD NO SUCH ISSUE BEFORE FIRST BRINGING VEHICLE IN. DEALER IS SETTING UP APPOINTMENT FOR ME TO TAKE IN AGAIN. VIBRATIONS HAVE LITERALLY CAUSED MY 6 YR OLD DAUGHTER TO VOMIT ON 3 DIFFERENT OCCASIONS WHEN IN THE VEHICLE. SHE HAS ONLY BEEN IN VEHICLE 5 OR 6 TIMES. VEHICLE FEELS UNSAFE AT HIGHWAY SPEEDS. I HAVE READ MANY FORUMS ONLINE STATING THIS ISSUE IS ON MANY VEHICLES GM HAS MADE. I AM CURIOUS AS TO WHEN GM WILL BE MANDATED TO TAKE CORRECTIVE ACTION OR BUY THE VEHICLES BACK FROM THE OWNERS.
Additional Notes:
WHILE OPERATING VEHICLE ON HIGHWAY, I EXPERIENCE A SHAKE/SHUDDER WHEN AT SPEEDS OF 50 MPH AND HIGHER. VEHICLE WAS TAKEN TO DEALER STATED THAT THE TORQUE CONVERTER DID SHUDDER. DEALER CHANGED TRANSMISSION FLUID AND I WAS ADVISED TO DRIVE FOR 200 MILES TO SEE IF PROBLEM WAS CORRECTED. SHUDDER STILL REMAINS AND NOW THE VIBRATION IS CONSTANT AT 70 MPH. I CALLED DEALER AGAIN WHO SAID THAT IT WAS PROBABLY A TIRE BALANCE ISSUE. I ARGUED WITH THEM AND STATED I HAD NO SUCH ISSUE BEFORE FIRST BRINGING VEHICLE IN. DEALER IS SETTING UP APPOINTMENT FOR ME TO TAKE IN AGAIN. VIBRATIONS HAVE LITERALLY CAUSED MY 6 YR OLD DAUGHTER TO VOMIT ON 3 DIFFERENT OCCASIONS WHEN IN THE VEHICLE. SHE HAS ONLY BEEN IN VEHICLE 5 OR 6 TIMES. VEHICLE FEELS UNSAFE AT HIGHWAY SPEEDS. I HAVE READ MANY FORUMS ONLINE STATING THIS ISSUE IS ON MANY VEHICLES GM HAS MADE. I AM CURIOUS AS TO WHEN GM WILL BE MANDATED TO TAKE CORRECTIVE ACTION OR BUY THE VEHICLES BACK FROM THE OWNERS.
Mfg Campaign: 11291983
Recall Date: Dec 30, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
FIRST AND MOST IMPORTANTLY MY BRAKES ARE MY MAIN ISSUE AND SAFETY PROBLEM. I NEARLY RAN INTO THE CAR IN FRONT OF ME AT A BUSY INTERSECTION. MY TRUCKS BRAKES LOSE PRESSURE AFTER THE FIRST INITIAL STOP COMING TO ANY TRAFFIC LIGHTS, STOP SIGN, SLOW TRAFFIC, PARKING LOTS ETC... NO MATTER HOW SLOW OR FAST THE TRUCKS MOVEMENT IS. FIRST BREAK ATTEMPT IS OK BUT 2ND STARTS LOSING PRESSURE AND 3RD ATTEMPT IS COMPLETE LOST OF PRESSURE ANF AND THE TRUCK JUST ROLLS UNTIL IT SLOWLY COMES TO A STOP. I WORRY ABOUT THE SAFETY OF MYSELF AND OTHERS MOTORIST REGARDING THIS ISSUE. MY SECOND COMPLAINT IS MY DRIVER SIDE MIRROR. EVERY TIME I GET INTO MY TRUCK AND START IT. MY DRIVER SIDE MIRROR MOVES OUT OF ITS SETTING AND I CONSTANTLY HAVE TO FIX IT.
Corrective Action:
FIRST AND MOST IMPORTANTLY MY BRAKES ARE MY MAIN ISSUE AND SAFETY PROBLEM. I NEARLY RAN INTO THE CAR IN FRONT OF ME AT A BUSY INTERSECTION. MY TRUCKS BRAKES LOSE PRESSURE AFTER THE FIRST INITIAL STOP COMING TO ANY TRAFFIC LIGHTS, STOP SIGN, SLOW TRAFFIC, PARKING LOTS ETC... NO MATTER HOW SLOW OR FAST THE TRUCKS MOVEMENT IS. FIRST BREAK ATTEMPT IS OK BUT 2ND STARTS LOSING PRESSURE AND 3RD ATTEMPT IS COMPLETE LOST OF PRESSURE ANF AND THE TRUCK JUST ROLLS UNTIL IT SLOWLY COMES TO A STOP. I WORRY ABOUT THE SAFETY OF MYSELF AND OTHERS MOTORIST REGARDING THIS ISSUE. MY SECOND COMPLAINT IS MY DRIVER SIDE MIRROR. EVERY TIME I GET INTO MY TRUCK AND START IT. MY DRIVER SIDE MIRROR MOVES OUT OF ITS SETTING AND I CONSTANTLY HAVE TO FIX IT.
Additional Notes:
FIRST AND MOST IMPORTANTLY MY BRAKES ARE MY MAIN ISSUE AND SAFETY PROBLEM. I NEARLY RAN INTO THE CAR IN FRONT OF ME AT A BUSY INTERSECTION. MY TRUCKS BRAKES LOSE PRESSURE AFTER THE FIRST INITIAL STOP COMING TO ANY TRAFFIC LIGHTS, STOP SIGN, SLOW TRAFFIC, PARKING LOTS ETC... NO MATTER HOW SLOW OR FAST THE TRUCKS MOVEMENT IS. FIRST BREAK ATTEMPT IS OK BUT 2ND STARTS LOSING PRESSURE AND 3RD ATTEMPT IS COMPLETE LOST OF PRESSURE ANF AND THE TRUCK JUST ROLLS UNTIL IT SLOWLY COMES TO A STOP. I WORRY ABOUT THE SAFETY OF MYSELF AND OTHERS MOTORIST REGARDING THIS ISSUE. MY SECOND COMPLAINT IS MY DRIVER SIDE MIRROR. EVERY TIME I GET INTO MY TRUCK AND START IT. MY DRIVER SIDE MIRROR MOVES OUT OF ITS SETTING AND I CONSTANTLY HAVE TO FIX IT.
Mfg Campaign: 11290664
Recall Date: Dec 21, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
FIRST AND MOST IMPORTANTLY MY BRAKES ARE MY MAIN ISSUE AND SAFETY PROBLEM. I NEARLY RAN INTO THE CAR IN FRONT OF ME AT A BUSY INTERSECTION. MY TRUCKS BRAKES LOSE PRESSURE AFTER THE FIRST INITIAL STOP COMING TO ANY TRAFFIC LIGHTS, STOP SIGN, SLOW TRAFFIC, PARKING LOTS ETC... NO MATTER HOW SLOW OR FAST THE TRUCKS MOVEMENT IS. FIRST BREAK ATTEMPT IS OK BUT 2ND STARTS LOSING PRESSURE AND 3RD ATTEMPT IS COMPLETE LOST OF PRESSURE ANF AND THE TRUCK JUST ROLLS UNTIL IT SLOWLY COMES TO A STOP. I WORRY ABOUT THE SAFETY OF MYSELF AND OTHERS MOTORIST REGARDING THIS ISSUE. MY SECOND COMPLAINT IS MY DRIVER SIDE MIRROR. EVERY TIME I GET INTO MY TRUCK AND START IT. MY DRIVER SIDE MIRROR MOVES OUT OF ITS SETTING AND I CONSTANTLY HAVE TO FIX IT.
Corrective Action:
FIRST AND MOST IMPORTANTLY MY BRAKES ARE MY MAIN ISSUE AND SAFETY PROBLEM. I NEARLY RAN INTO THE CAR IN FRONT OF ME AT A BUSY INTERSECTION. MY TRUCKS BRAKES LOSE PRESSURE AFTER THE FIRST INITIAL STOP COMING TO ANY TRAFFIC LIGHTS, STOP SIGN, SLOW TRAFFIC, PARKING LOTS ETC... NO MATTER HOW SLOW OR FAST THE TRUCKS MOVEMENT IS. FIRST BREAK ATTEMPT IS OK BUT 2ND STARTS LOSING PRESSURE AND 3RD ATTEMPT IS COMPLETE LOST OF PRESSURE ANF AND THE TRUCK JUST ROLLS UNTIL IT SLOWLY COMES TO A STOP. I WORRY ABOUT THE SAFETY OF MYSELF AND OTHERS MOTORIST REGARDING THIS ISSUE. MY SECOND COMPLAINT IS MY DRIVER SIDE MIRROR. EVERY TIME I GET INTO MY TRUCK AND START IT. MY DRIVER SIDE MIRROR MOVES OUT OF ITS SETTING AND I CONSTANTLY HAVE TO FIX IT.
Additional Notes:
FIRST AND MOST IMPORTANTLY MY BRAKES ARE MY MAIN ISSUE AND SAFETY PROBLEM. I NEARLY RAN INTO THE CAR IN FRONT OF ME AT A BUSY INTERSECTION. MY TRUCKS BRAKES LOSE PRESSURE AFTER THE FIRST INITIAL STOP COMING TO ANY TRAFFIC LIGHTS, STOP SIGN, SLOW TRAFFIC, PARKING LOTS ETC... NO MATTER HOW SLOW OR FAST THE TRUCKS MOVEMENT IS. FIRST BREAK ATTEMPT IS OK BUT 2ND STARTS LOSING PRESSURE AND 3RD ATTEMPT IS COMPLETE LOST OF PRESSURE ANF AND THE TRUCK JUST ROLLS UNTIL IT SLOWLY COMES TO A STOP. I WORRY ABOUT THE SAFETY OF MYSELF AND OTHERS MOTORIST REGARDING THIS ISSUE. MY SECOND COMPLAINT IS MY DRIVER SIDE MIRROR. EVERY TIME I GET INTO MY TRUCK AND START IT. MY DRIVER SIDE MIRROR MOVES OUT OF ITS SETTING AND I CONSTANTLY HAVE TO FIX IT.
Mfg Campaign: 11290664
Recall Date: Dec 21, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE IS SHUDDERING AND SHACKING AT SPEEDS ANY WHERE FROM 35 TO 55 MPH. I TOOK IT TO THE DEALERSHIP AND WAS TOLD IT'S A KNOWN TORQUE CONVERTER ISSUE.
Corrective Action:
VEHICLE IS SHUDDERING AND SHACKING AT SPEEDS ANY WHERE FROM 35 TO 55 MPH. I TOOK IT TO THE DEALERSHIP AND WAS TOLD IT'S A KNOWN TORQUE CONVERTER ISSUE.
Additional Notes:
VEHICLE IS SHUDDERING AND SHACKING AT SPEEDS ANY WHERE FROM 35 TO 55 MPH. I TOOK IT TO THE DEALERSHIP AND WAS TOLD IT'S A KNOWN TORQUE CONVERTER ISSUE.
Mfg Campaign: 11287017
Recall Date: Dec 4, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AFTER USING THE REMOTE STARTER WHILE VEHICLE WAS PARKED IN MY DRIVEWAY, I STARTED TO DRIVE MY GRANDSON TO SCHOOL. A SHORT DISTANCE FROM HOME SMOKE AND SPARKS STARTED TO EMIT FROM THE REAR SEAT NEXT TO THE SLIDING WINDOW AND ELECTRIC REAR WINDOW DEFROSTER. AS I PULLED OVER THE REAR WINDOW PANEL ON THE PASSENGER SIDE BURST. I ASSUME FROM EXCESSIVE HEAT GENERATED BY THE REAR WINDOW DEFROSTER.
Corrective Action:
AFTER USING THE REMOTE STARTER WHILE VEHICLE WAS PARKED IN MY DRIVEWAY, I STARTED TO DRIVE MY GRANDSON TO SCHOOL. A SHORT DISTANCE FROM HOME SMOKE AND SPARKS STARTED TO EMIT FROM THE REAR SEAT NEXT TO THE SLIDING WINDOW AND ELECTRIC REAR WINDOW DEFROSTER. AS I PULLED OVER THE REAR WINDOW PANEL ON THE PASSENGER SIDE BURST. I ASSUME FROM EXCESSIVE HEAT GENERATED BY THE REAR WINDOW DEFROSTER.
Additional Notes:
AFTER USING THE REMOTE STARTER WHILE VEHICLE WAS PARKED IN MY DRIVEWAY, I STARTED TO DRIVE MY GRANDSON TO SCHOOL. A SHORT DISTANCE FROM HOME SMOKE AND SPARKS STARTED TO EMIT FROM THE REAR SEAT NEXT TO THE SLIDING WINDOW AND ELECTRIC REAR WINDOW DEFROSTER. AS I PULLED OVER THE REAR WINDOW PANEL ON THE PASSENGER SIDE BURST. I ASSUME FROM EXCESSIVE HEAT GENERATED BY THE REAR WINDOW DEFROSTER.
Mfg Campaign: 11279784
Recall Date: Nov 13, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
AFTER USING THE REMOTE STARTER WHILE VEHICLE WAS PARKED IN MY DRIVEWAY, I STARTED TO DRIVE MY GRANDSON TO SCHOOL. A SHORT DISTANCE FROM HOME SMOKE AND SPARKS STARTED TO EMIT FROM THE REAR SEAT NEXT TO THE SLIDING WINDOW AND ELECTRIC REAR WINDOW DEFROSTER. AS I PULLED OVER THE REAR WINDOW PANEL ON THE PASSENGER SIDE BURST. I ASSUME FROM EXCESSIVE HEAT GENERATED BY THE REAR WINDOW DEFROSTER.
Corrective Action:
AFTER USING THE REMOTE STARTER WHILE VEHICLE WAS PARKED IN MY DRIVEWAY, I STARTED TO DRIVE MY GRANDSON TO SCHOOL. A SHORT DISTANCE FROM HOME SMOKE AND SPARKS STARTED TO EMIT FROM THE REAR SEAT NEXT TO THE SLIDING WINDOW AND ELECTRIC REAR WINDOW DEFROSTER. AS I PULLED OVER THE REAR WINDOW PANEL ON THE PASSENGER SIDE BURST. I ASSUME FROM EXCESSIVE HEAT GENERATED BY THE REAR WINDOW DEFROSTER.
Additional Notes:
AFTER USING THE REMOTE STARTER WHILE VEHICLE WAS PARKED IN MY DRIVEWAY, I STARTED TO DRIVE MY GRANDSON TO SCHOOL. A SHORT DISTANCE FROM HOME SMOKE AND SPARKS STARTED TO EMIT FROM THE REAR SEAT NEXT TO THE SLIDING WINDOW AND ELECTRIC REAR WINDOW DEFROSTER. AS I PULLED OVER THE REAR WINDOW PANEL ON THE PASSENGER SIDE BURST. I ASSUME FROM EXCESSIVE HEAT GENERATED BY THE REAR WINDOW DEFROSTER.
Mfg Campaign: 11279784
Recall Date: Nov 13, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE PAST MONTH AS I PUSH ON THE BRAKES DRIVING ON THE ROAD MY STEERING WHEEL STARTS TO SHAKE AS THE BRAKES ARE BEING APPLIED. DOES NOT HAPPEN ALL THE TIME HAS ACTUALLY ONLY HAPPENED 3 TIMES IN A MONTH.
Corrective Action:
THE PAST MONTH AS I PUSH ON THE BRAKES DRIVING ON THE ROAD MY STEERING WHEEL STARTS TO SHAKE AS THE BRAKES ARE BEING APPLIED. DOES NOT HAPPEN ALL THE TIME HAS ACTUALLY ONLY HAPPENED 3 TIMES IN A MONTH.
Additional Notes:
THE PAST MONTH AS I PUSH ON THE BRAKES DRIVING ON THE ROAD MY STEERING WHEEL STARTS TO SHAKE AS THE BRAKES ARE BEING APPLIED. DOES NOT HAPPEN ALL THE TIME HAS ACTUALLY ONLY HAPPENED 3 TIMES IN A MONTH.
Mfg Campaign: 11279922
Recall Date: Nov 13, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2017 GMC SIERRA SHUTTERS AND JERKS WHEN GOING INTO AND OUT OF 1ST GEAR AND GOING AROUND CORNERS WHEN IT CHANGES GEARS. ESPECIALLY WHEN COLD. DOES NOT HAPPEN ALL THE TIME. AT TIMES IT HAS JERKED INTO AN INTERSECTIONAND WAS SCRY. MY WIFE WILL NOT DRIVE THIS VEHICLE. HAVE HAD IT LOOKED AT NUMEROUS TIMES AND THEY HAVE CHANGED THE FLUID. THEY TELL ME I HAVE A QUIRKY TRANS OR IT IS INHERENT TO THIS TRANSMISSION. IT IS EXTREMELY FRUSTRATING AND SCARY AT TIMES. I DON'T KNOW WHAT TO DO TO GET GM TO FIX IT. THIS HAS BEEN GOING ON SINCE I PURCHASED THE TRUCK ON 10/31/2017.
Corrective Action:
MY 2017 GMC SIERRA SHUTTERS AND JERKS WHEN GOING INTO AND OUT OF 1ST GEAR AND GOING AROUND CORNERS WHEN IT CHANGES GEARS. ESPECIALLY WHEN COLD. DOES NOT HAPPEN ALL THE TIME. AT TIMES IT HAS JERKED INTO AN INTERSECTIONAND WAS SCRY. MY WIFE WILL NOT DRIVE THIS VEHICLE. HAVE HAD IT LOOKED AT NUMEROUS TIMES AND THEY HAVE CHANGED THE FLUID. THEY TELL ME I HAVE A QUIRKY TRANS OR IT IS INHERENT TO THIS TRANSMISSION. IT IS EXTREMELY FRUSTRATING AND SCARY AT TIMES. I DON'T KNOW WHAT TO DO TO GET GM TO FIX IT. THIS HAS BEEN GOING ON SINCE I PURCHASED THE TRUCK ON 10/31/2017.
Additional Notes:
MY 2017 GMC SIERRA SHUTTERS AND JERKS WHEN GOING INTO AND OUT OF 1ST GEAR AND GOING AROUND CORNERS WHEN IT CHANGES GEARS. ESPECIALLY WHEN COLD. DOES NOT HAPPEN ALL THE TIME. AT TIMES IT HAS JERKED INTO AN INTERSECTIONAND WAS SCRY. MY WIFE WILL NOT DRIVE THIS VEHICLE. HAVE HAD IT LOOKED AT NUMEROUS TIMES AND THEY HAVE CHANGED THE FLUID. THEY TELL ME I HAVE A QUIRKY TRANS OR IT IS INHERENT TO THIS TRANSMISSION. IT IS EXTREMELY FRUSTRATING AND SCARY AT TIMES. I DON'T KNOW WHAT TO DO TO GET GM TO FIX IT. THIS HAS BEEN GOING ON SINCE I PURCHASED THE TRUCK ON 10/31/2017.
Mfg Campaign: 11271464
Recall Date: Oct 28, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE BRAKING PEDAL FEELS LIKE GURGLING AND AT TIMES COMPLETE LOSS OF POWER ASSIST MAKING PEDAL VERY HARD TO DEPRESS ALL WERE IN MOTION AND INTERMITTENT MAKING DEALER DIAGNOSIS DIFFICULT AND NOT YET ABLE TO REPLICATE SO DEALER REFUSES TO DO WORK
Corrective Action:
WHILE BRAKING PEDAL FEELS LIKE GURGLING AND AT TIMES COMPLETE LOSS OF POWER ASSIST MAKING PEDAL VERY HARD TO DEPRESS ALL WERE IN MOTION AND INTERMITTENT MAKING DEALER DIAGNOSIS DIFFICULT AND NOT YET ABLE TO REPLICATE SO DEALER REFUSES TO DO WORK
Additional Notes:
WHILE BRAKING PEDAL FEELS LIKE GURGLING AND AT TIMES COMPLETE LOSS OF POWER ASSIST MAKING PEDAL VERY HARD TO DEPRESS ALL WERE IN MOTION AND INTERMITTENT MAKING DEALER DIAGNOSIS DIFFICULT AND NOT YET ABLE TO REPLICATE SO DEALER REFUSES TO DO WORK
Mfg Campaign: 11271244
Recall Date: Oct 26, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
FOR NHTSA RECALL 19V645, WHY DID NHTSA ACCEPT A 'REPROGRAMMING' OF THE FUNCTIONALITY TO 'BAND AID' THE ISSUE RATHER THAN REQUIRING REPLACEMENT OF THE VACUUM PUMP, WHICH IS THE IDENTIFIED DEFECTIVE ITEM?
Corrective Action:
FOR NHTSA RECALL 19V645, WHY DID NHTSA ACCEPT A 'REPROGRAMMING' OF THE FUNCTIONALITY TO 'BAND AID' THE ISSUE RATHER THAN REQUIRING REPLACEMENT OF THE VACUUM PUMP, WHICH IS THE IDENTIFIED DEFECTIVE ITEM?
Additional Notes:
FOR NHTSA RECALL 19V645, WHY DID NHTSA ACCEPT A 'REPROGRAMMING' OF THE FUNCTIONALITY TO 'BAND AID' THE ISSUE RATHER THAN REQUIRING REPLACEMENT OF THE VACUUM PUMP, WHICH IS THE IDENTIFIED DEFECTIVE ITEM?
Mfg Campaign: 11267037
Recall Date: Oct 8, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE EXHIBITS VIBRATIONS THAT CAN BE RATHER EXTREME AT TIMES. IT SEEMS TO BE MOST NOTICEABLE IN THE 70-75 MPH RANGE BUT CAN SOMETIMES BE FELT AT OTHER SPEEDS. IT FEELS LIKE THE VIBRATION ORIGINATES FROM THE REAR OF THE VEHICLE. TWO DEALERSHIPS HAVE REPLACED MULTIPLE PARTS AND HAVE PERFORMED NUMEROUS ALIGNMENTS AND ROAD FORCE BALANCES BUT CAN NOT IDENTIFY/REMEDY THE PROBLEM. THERE ARE THOUSANDS OF COMPLAINTS ON MULTIPLE ONLINE FORUMS OF THIS SAME ISSUE FOR 2014-2015 GM 1500 SERIES PICKUP TRUCK. SO FAR THERE HAS BEEN NO FIX FOR THEM EITHER. GM TREATS IT AS AN ANNOYANCE IN THE COMFORT OF THE RIDE, HOWEVER IF THEY CAN NOT IDENTIFY THE ISSUE HOW DO THEY KNOW IT IS NOT A SAFETY RISK.
Corrective Action:
THE VEHICLE EXHIBITS VIBRATIONS THAT CAN BE RATHER EXTREME AT TIMES. IT SEEMS TO BE MOST NOTICEABLE IN THE 70-75 MPH RANGE BUT CAN SOMETIMES BE FELT AT OTHER SPEEDS. IT FEELS LIKE THE VIBRATION ORIGINATES FROM THE REAR OF THE VEHICLE. TWO DEALERSHIPS HAVE REPLACED MULTIPLE PARTS AND HAVE PERFORMED NUMEROUS ALIGNMENTS AND ROAD FORCE BALANCES BUT CAN NOT IDENTIFY/REMEDY THE PROBLEM. THERE ARE THOUSANDS OF COMPLAINTS ON MULTIPLE ONLINE FORUMS OF THIS SAME ISSUE FOR 2014-2015 GM 1500 SERIES PICKUP TRUCK. SO FAR THERE HAS BEEN NO FIX FOR THEM EITHER. GM TREATS IT AS AN ANNOYANCE IN THE COMFORT OF THE RIDE, HOWEVER IF THEY CAN NOT IDENTIFY THE ISSUE HOW DO THEY KNOW IT IS NOT A SAFETY RISK.
Additional Notes:
THE VEHICLE EXHIBITS VIBRATIONS THAT CAN BE RATHER EXTREME AT TIMES. IT SEEMS TO BE MOST NOTICEABLE IN THE 70-75 MPH RANGE BUT CAN SOMETIMES BE FELT AT OTHER SPEEDS. IT FEELS LIKE THE VIBRATION ORIGINATES FROM THE REAR OF THE VEHICLE. TWO DEALERSHIPS HAVE REPLACED MULTIPLE PARTS AND HAVE PERFORMED NUMEROUS ALIGNMENTS AND ROAD FORCE BALANCES BUT CAN NOT IDENTIFY/REMEDY THE PROBLEM. THERE ARE THOUSANDS OF COMPLAINTS ON MULTIPLE ONLINE FORUMS OF THIS SAME ISSUE FOR 2014-2015 GM 1500 SERIES PICKUP TRUCK. SO FAR THERE HAS BEEN NO FIX FOR THEM EITHER. GM TREATS IT AS AN ANNOYANCE IN THE COMFORT OF THE RIDE, HOWEVER IF THEY CAN NOT IDENTIFY THE ISSUE HOW DO THEY KNOW IT IS NOT A SAFETY RISK.
Mfg Campaign: 11266458
Recall Date: Oct 5, 2019
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