Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232426400
Recall Date: Feb 1, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202305380
Recall Date: Jul 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202306490
Recall Date: Jun 4, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192284960
Recall Date: Mar 12, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
Consumer Complaints
65 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 GMC Sierra 3500. The contact stated while driving approximately 60 MPH, the vehicle jerked, lost motive power, and almost stopped unintendedly. There was no warning light illuminated. The contact was able to pull into a parking lot, where the vehicle shut off. The contact stated that while attempting to restart the vehicle, the diagnostic trouble code: P129F was displayed, and the vehicle failed to restart. The vehicle was towed to the residence. The local dealer was contacted and advised the contact that the failure might be related to the fuel pump control module and that the part was on backorder. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 19,000.
Corrective Action:
The contact owns a 2020 GMC Sierra 3500. The contact stated while driving approximately 60 MPH, the vehicle jerked, lost motive power, and almost stopped unintendedly. There was no warning light illuminated. The contact was able to pull into a parking lot, where the vehicle shut off. The contact stated that while attempting to restart the vehicle, the diagnostic trouble code: P129F was displayed, and the vehicle failed to restart. The vehicle was towed to the residence. The local dealer was contacted and advised the contact that the failure might be related to the fuel pump control module and that the part was on backorder. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 19,000.
Additional Notes:
The contact owns a 2020 GMC Sierra 3500. The contact stated while driving approximately 60 MPH, the vehicle jerked, lost motive power, and almost stopped unintendedly. There was no warning light illuminated. The contact was able to pull into a parking lot, where the vehicle shut off. The contact stated that while attempting to restart the vehicle, the diagnostic trouble code: P129F was displayed, and the vehicle failed to restart. The vehicle was towed to the residence. The local dealer was contacted and advised the contact that the failure might be related to the fuel pump control module and that the part was on backorder. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 19,000.
Mfg Campaign: 11627460
Recall Date: Nov 26, 2024
General Motors, Llc
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2020 GMC Sierra 3500. The contact stated while driving approximately 60 MPH, the vehicle jerked, lost motive power, and almost stopped unintendedly. There was no warning light illuminated. The contact was able to pull into a parking lot, where the vehicle shut off. The contact stated that while attempting to restart the vehicle, the diagnostic trouble code: P129F was displayed, and the vehicle failed to restart. The vehicle was towed to the residence. The local dealer was contacted and advised the contact that the failure might be related to the fuel pump control module and that the part was on backorder. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 19,000.
Corrective Action:
The contact owns a 2020 GMC Sierra 3500. The contact stated while driving approximately 60 MPH, the vehicle jerked, lost motive power, and almost stopped unintendedly. There was no warning light illuminated. The contact was able to pull into a parking lot, where the vehicle shut off. The contact stated that while attempting to restart the vehicle, the diagnostic trouble code: P129F was displayed, and the vehicle failed to restart. The vehicle was towed to the residence. The local dealer was contacted and advised the contact that the failure might be related to the fuel pump control module and that the part was on backorder. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 19,000.
Additional Notes:
The contact owns a 2020 GMC Sierra 3500. The contact stated while driving approximately 60 MPH, the vehicle jerked, lost motive power, and almost stopped unintendedly. There was no warning light illuminated. The contact was able to pull into a parking lot, where the vehicle shut off. The contact stated that while attempting to restart the vehicle, the diagnostic trouble code: P129F was displayed, and the vehicle failed to restart. The vehicle was towed to the residence. The local dealer was contacted and advised the contact that the failure might be related to the fuel pump control module and that the part was on backorder. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 19,000.
Mfg Campaign: 11627460
Recall Date: Nov 26, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I have a complaint about the recall response from both nasal and gm. I feel the cure is substandard. Why not just put new transmission control modules in to correct this problem. Very disappointed
Corrective Action:
I have a complaint about the recall response from both nasal and gm. I feel the cure is substandard. Why not just put new transmission control modules in to correct this problem. Very disappointed
Additional Notes:
I have a complaint about the recall response from both nasal and gm. I feel the cure is substandard. Why not just put new transmission control modules in to correct this problem. Very disappointed
Mfg Campaign: 11626032
Recall Date: Nov 18, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
There is a current safety recall N232426400 on GMC pickups including the year of my truck. GMC is saying that my VIN is not covered by the recall. However, I have the multi-pro tailgate and it came open about 6 months ago on its own as i was backing up and it caused me to run into my trailer with the tailgate. I put my tailgate up after moving my truck from under my trailer and then when i went to back up somehow the tailgate popped open and i didnt know and it contacted the top of tailgate while it was down.
Corrective Action:
There is a current safety recall N232426400 on GMC pickups including the year of my truck. GMC is saying that my VIN is not covered by the recall. However, I have the multi-pro tailgate and it came open about 6 months ago on its own as i was backing up and it caused me to run into my trailer with the tailgate. I put my tailgate up after moving my truck from under my trailer and then when i went to back up somehow the tailgate popped open and i didnt know and it contacted the top of tailgate while it was down.
Additional Notes:
There is a current safety recall N232426400 on GMC pickups including the year of my truck. GMC is saying that my VIN is not covered by the recall. However, I have the multi-pro tailgate and it came open about 6 months ago on its own as i was backing up and it caused me to run into my trailer with the tailgate. I put my tailgate up after moving my truck from under my trailer and then when i went to back up somehow the tailgate popped open and i didnt know and it contacted the top of tailgate while it was down.
Mfg Campaign: 11605969
Recall Date: Aug 1, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
driving 65mph on interstate, attempted to change lanes to pass slower vehicle and pressed upon accelerator pedal...truck violently skidded to a stop and sent me onto shoulder, many vehicles behind me swerved to avoid my vehicle. GM wont repair and says since they cant replicate its not really happening. this has happened twice in last 2 weeks.
Corrective Action:
driving 65mph on interstate, attempted to change lanes to pass slower vehicle and pressed upon accelerator pedal...truck violently skidded to a stop and sent me onto shoulder, many vehicles behind me swerved to avoid my vehicle. GM wont repair and says since they cant replicate its not really happening. this has happened twice in last 2 weeks.
Additional Notes:
driving 65mph on interstate, attempted to change lanes to pass slower vehicle and pressed upon accelerator pedal...truck violently skidded to a stop and sent me onto shoulder, many vehicles behind me swerved to avoid my vehicle. GM wont repair and says since they cant replicate its not really happening. this has happened twice in last 2 weeks.
Mfg Campaign: 11602485
Recall Date: Jul 15, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
driving 65mph when vehicle attempted to downshift itself for no reason when instead the rear axles locked up and made a massively loud bang as if axle fell off, let off gas, smoke pouring from rear tires, skidded about 8 feet, it released then locked up 2 more times within 30 secs before I could get off road out of traffic flow. mfd has a tsb for this issue(#21-NA-275 GM) not sure if its transmission or braking system Dealer service could not replicate and told me it was probably my trailer(wasnt traveling with trailer) no warnings, no codes occurred initially at 56000 mile, has happened 10 or 12 times since then. very scary, im afraid to drive or tow now that dealer mentioned trailer brakes.
Corrective Action:
driving 65mph when vehicle attempted to downshift itself for no reason when instead the rear axles locked up and made a massively loud bang as if axle fell off, let off gas, smoke pouring from rear tires, skidded about 8 feet, it released then locked up 2 more times within 30 secs before I could get off road out of traffic flow. mfd has a tsb for this issue(#21-NA-275 GM) not sure if its transmission or braking system Dealer service could not replicate and told me it was probably my trailer(wasnt traveling with trailer) no warnings, no codes occurred initially at 56000 mile, has happened 10 or 12 times since then. very scary, im afraid to drive or tow now that dealer mentioned trailer brakes.
Additional Notes:
driving 65mph when vehicle attempted to downshift itself for no reason when instead the rear axles locked up and made a massively loud bang as if axle fell off, let off gas, smoke pouring from rear tires, skidded about 8 feet, it released then locked up 2 more times within 30 secs before I could get off road out of traffic flow. mfd has a tsb for this issue(#21-NA-275 GM) not sure if its transmission or braking system Dealer service could not replicate and told me it was probably my trailer(wasnt traveling with trailer) no warnings, no codes occurred initially at 56000 mile, has happened 10 or 12 times since then. very scary, im afraid to drive or tow now that dealer mentioned trailer brakes.
Mfg Campaign: 11598370
Recall Date: Jul 2, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
driving 45 mph westbound i70 at eisenhower tunnel, vefhicle made loud bang, brakes locked up momentarily slowing vehicle to around 25mph. multiple vehicles had to make evasive manuevers to avoid collision. vehicle released after a 15FT skid. pulled over to safety and inspect for damage, tires were falt spotted but no damage was visible. called dealer servcei and was told to make appt and set for diagnostic. service could not replicate or find damage so I was sent on my way and told if it does it again let us know. I am scared to drive this vehicle its unsafe
Corrective Action:
driving 45 mph westbound i70 at eisenhower tunnel, vefhicle made loud bang, brakes locked up momentarily slowing vehicle to around 25mph. multiple vehicles had to make evasive manuevers to avoid collision. vehicle released after a 15FT skid. pulled over to safety and inspect for damage, tires were falt spotted but no damage was visible. called dealer servcei and was told to make appt and set for diagnostic. service could not replicate or find damage so I was sent on my way and told if it does it again let us know. I am scared to drive this vehicle its unsafe
Additional Notes:
driving 45 mph westbound i70 at eisenhower tunnel, vefhicle made loud bang, brakes locked up momentarily slowing vehicle to around 25mph. multiple vehicles had to make evasive manuevers to avoid collision. vehicle released after a 15FT skid. pulled over to safety and inspect for damage, tires were falt spotted but no damage was visible. called dealer servcei and was told to make appt and set for diagnostic. service could not replicate or find damage so I was sent on my way and told if it does it again let us know. I am scared to drive this vehicle its unsafe
Mfg Campaign: 11598426
Recall Date: Jul 2, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
driving approximately 50 mph when vehicle suddenly made loud bang and locked up rear brakes for 25' coming to a stop in road side ditch, numerous vehicles had to make evasive actions to avoid me and other vehicles. flat spotted tire abut no visible physical damage. sat on side of road for transmission temp to cool down then drove to shop without repeat. called dealer was told the earliest appt was a month away. have not been able to repeat incident so far. this has happened a few times and is becoming more frequent, mfg has tsb issued but indicates they cant assist because my warranty has expired so i will have to pay 225 per hour diagnostic fee. this is untenable and dangerous. this needs a recall and repair ASAP.
Corrective Action:
driving approximately 50 mph when vehicle suddenly made loud bang and locked up rear brakes for 25' coming to a stop in road side ditch, numerous vehicles had to make evasive actions to avoid me and other vehicles. flat spotted tire abut no visible physical damage. sat on side of road for transmission temp to cool down then drove to shop without repeat. called dealer was told the earliest appt was a month away. have not been able to repeat incident so far. this has happened a few times and is becoming more frequent, mfg has tsb issued but indicates they cant assist because my warranty has expired so i will have to pay 225 per hour diagnostic fee. this is untenable and dangerous. this needs a recall and repair ASAP.
Additional Notes:
driving approximately 50 mph when vehicle suddenly made loud bang and locked up rear brakes for 25' coming to a stop in road side ditch, numerous vehicles had to make evasive actions to avoid me and other vehicles. flat spotted tire abut no visible physical damage. sat on side of road for transmission temp to cool down then drove to shop without repeat. called dealer was told the earliest appt was a month away. have not been able to repeat incident so far. this has happened a few times and is becoming more frequent, mfg has tsb issued but indicates they cant assist because my warranty has expired so i will have to pay 225 per hour diagnostic fee. this is untenable and dangerous. this needs a recall and repair ASAP.
Mfg Campaign: 11598428
Recall Date: Jul 2, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
driving approximately 50 mph when vehicle suddenly made loud bang and locked up rear brakes for 25' coming to a stop in road side ditch, numerous vehicles had to make evasive actions to avoid me and other vehicles. flat spotted tire abut no visible physical damage. sat on side of road for transmission temp to cool down then drove to shop without repeat. called dealer was told the earliest appt was a month away. have not been able to repeat incident so far. this has happened a few times and is becoming more frequent, mfg has tsb issued but indicates they cant assist because my warranty has expired so i will have to pay 225 per hour diagnostic fee. this is untenable and dangerous. this needs a recall and repair ASAP.
Corrective Action:
driving approximately 50 mph when vehicle suddenly made loud bang and locked up rear brakes for 25' coming to a stop in road side ditch, numerous vehicles had to make evasive actions to avoid me and other vehicles. flat spotted tire abut no visible physical damage. sat on side of road for transmission temp to cool down then drove to shop without repeat. called dealer was told the earliest appt was a month away. have not been able to repeat incident so far. this has happened a few times and is becoming more frequent, mfg has tsb issued but indicates they cant assist because my warranty has expired so i will have to pay 225 per hour diagnostic fee. this is untenable and dangerous. this needs a recall and repair ASAP.
Additional Notes:
driving approximately 50 mph when vehicle suddenly made loud bang and locked up rear brakes for 25' coming to a stop in road side ditch, numerous vehicles had to make evasive actions to avoid me and other vehicles. flat spotted tire abut no visible physical damage. sat on side of road for transmission temp to cool down then drove to shop without repeat. called dealer was told the earliest appt was a month away. have not been able to repeat incident so far. this has happened a few times and is becoming more frequent, mfg has tsb issued but indicates they cant assist because my warranty has expired so i will have to pay 225 per hour diagnostic fee. this is untenable and dangerous. this needs a recall and repair ASAP.
Mfg Campaign: 11598428
Recall Date: Jul 2, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
driving approximately 50 mph when vehicle suddenly made loud bang and locked up rear brakes for 25' coming to a stop in road side ditch, numerous vehicles had to make evasive actions to avoid me and other vehicles. flat spotted tire abut no visible physical damage. sat on side of road for transmission temp to cool down then drove to shop without repeat. called dealer was told the earliest appt was a month away. have not been able to repeat incident so far. this has happened a few times and is becoming more frequent, mfg has tsb issued but indicates they cant assist because my warranty has expired so i will have to pay 225 per hour diagnostic fee. this is untenable and dangerous. this needs a recall and repair ASAP.
Corrective Action:
driving approximately 50 mph when vehicle suddenly made loud bang and locked up rear brakes for 25' coming to a stop in road side ditch, numerous vehicles had to make evasive actions to avoid me and other vehicles. flat spotted tire abut no visible physical damage. sat on side of road for transmission temp to cool down then drove to shop without repeat. called dealer was told the earliest appt was a month away. have not been able to repeat incident so far. this has happened a few times and is becoming more frequent, mfg has tsb issued but indicates they cant assist because my warranty has expired so i will have to pay 225 per hour diagnostic fee. this is untenable and dangerous. this needs a recall and repair ASAP.
Additional Notes:
driving approximately 50 mph when vehicle suddenly made loud bang and locked up rear brakes for 25' coming to a stop in road side ditch, numerous vehicles had to make evasive actions to avoid me and other vehicles. flat spotted tire abut no visible physical damage. sat on side of road for transmission temp to cool down then drove to shop without repeat. called dealer was told the earliest appt was a month away. have not been able to repeat incident so far. this has happened a few times and is becoming more frequent, mfg has tsb issued but indicates they cant assist because my warranty has expired so i will have to pay 225 per hour diagnostic fee. this is untenable and dangerous. this needs a recall and repair ASAP.
Mfg Campaign: 11598428
Recall Date: Jul 2, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel Pump Driver Module
Corrective Action:
Fuel Pump Driver Module
Additional Notes:
Fuel Pump Driver Module
Mfg Campaign: 11595566
Recall Date: Jun 20, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving approximately 60mph pulling a trailer when the back tires locked up for approximately 2 seconds. This happened 3 times within 30 minutes. I've taken it to the GM repair shop. They have seen this happen to 3 or 4 vehicles. Due to not being able to replicate the fault it has been difficult to diagnose. They are going to replace the transmission valve body hoping that will take care of the issue. This is extremely dangerous to everyone on the road when this happens. There are many forums out there that I've read and have been close to deadly accidents involving cars, trucks, RV's, and semis as they've ran off the roads. This seems to be something worth looking into and ensuring GM puts out a recall for. In my case, I am going through an extended warrant for my 2020 3500 with 112,000 miles. The warranty company wants the GM technician to replicate the fault... which isn't possible without hooking up a trailer... also very dangerous which I refuse to do until the issue if resolved. In any case, I will have to hook up a trailer once the part is replaced... praying that it won't happen again.
Corrective Action:
I was driving approximately 60mph pulling a trailer when the back tires locked up for approximately 2 seconds. This happened 3 times within 30 minutes. I've taken it to the GM repair shop. They have seen this happen to 3 or 4 vehicles. Due to not being able to replicate the fault it has been difficult to diagnose. They are going to replace the transmission valve body hoping that will take care of the issue. This is extremely dangerous to everyone on the road when this happens. There are many forums out there that I've read and have been close to deadly accidents involving cars, trucks, RV's, and semis as they've ran off the roads. This seems to be something worth looking into and ensuring GM puts out a recall for. In my case, I am going through an extended warrant for my 2020 3500 with 112,000 miles. The warranty company wants the GM technician to replicate the fault... which isn't possible without hooking up a trailer... also very dangerous which I refuse to do until the issue if resolved. In any case, I will have to hook up a trailer once the part is replaced... praying that it won't happen again.
Additional Notes:
I was driving approximately 60mph pulling a trailer when the back tires locked up for approximately 2 seconds. This happened 3 times within 30 minutes. I've taken it to the GM repair shop. They have seen this happen to 3 or 4 vehicles. Due to not being able to replicate the fault it has been difficult to diagnose. They are going to replace the transmission valve body hoping that will take care of the issue. This is extremely dangerous to everyone on the road when this happens. There are many forums out there that I've read and have been close to deadly accidents involving cars, trucks, RV's, and semis as they've ran off the roads. This seems to be something worth looking into and ensuring GM puts out a recall for. In my case, I am going through an extended warrant for my 2020 3500 with 112,000 miles. The warranty company wants the GM technician to replicate the fault... which isn't possible without hooking up a trailer... also very dangerous which I refuse to do until the issue if resolved. In any case, I will have to hook up a trailer once the part is replaced... praying that it won't happen again.
Mfg Campaign: 11585881
Recall Date: Apr 29, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle will not start due to known GM issues. This failure left my family stranded in cold dark unsafe area once already. If we were in the flow of traffic or had to leave an area immediately we would have been unable too. Known GM issue, engine fault code P12A6 fault code. Bulletin: PIP5719A discusses this issue. I am being told by the dealer there is a newer bulletin which advises ECM update. GM dealer is stating ECM software upgrade is required to resolve at owners expense. Owner is responsible for diagnostic fee in addition to repair costs. If the issue is not resolved vehicle may continue to experience starting failure and or other electrical problems. The night the vehicle left us stranded instrumentation was erratic and not reading properly on the instrument cluster. Very unsafe and GM should reach out to customers to inform them a software update is needed and it should not be at the expense to the consumer if the consumer is out of the bumper to bumper warranty.
Corrective Action:
Vehicle will not start due to known GM issues. This failure left my family stranded in cold dark unsafe area once already. If we were in the flow of traffic or had to leave an area immediately we would have been unable too. Known GM issue, engine fault code P12A6 fault code. Bulletin: PIP5719A discusses this issue. I am being told by the dealer there is a newer bulletin which advises ECM update. GM dealer is stating ECM software upgrade is required to resolve at owners expense. Owner is responsible for diagnostic fee in addition to repair costs. If the issue is not resolved vehicle may continue to experience starting failure and or other electrical problems. The night the vehicle left us stranded instrumentation was erratic and not reading properly on the instrument cluster. Very unsafe and GM should reach out to customers to inform them a software update is needed and it should not be at the expense to the consumer if the consumer is out of the bumper to bumper warranty.
Additional Notes:
Vehicle will not start due to known GM issues. This failure left my family stranded in cold dark unsafe area once already. If we were in the flow of traffic or had to leave an area immediately we would have been unable too. Known GM issue, engine fault code P12A6 fault code. Bulletin: PIP5719A discusses this issue. I am being told by the dealer there is a newer bulletin which advises ECM update. GM dealer is stating ECM software upgrade is required to resolve at owners expense. Owner is responsible for diagnostic fee in addition to repair costs. If the issue is not resolved vehicle may continue to experience starting failure and or other electrical problems. The night the vehicle left us stranded instrumentation was erratic and not reading properly on the instrument cluster. Very unsafe and GM should reach out to customers to inform them a software update is needed and it should not be at the expense to the consumer if the consumer is out of the bumper to bumper warranty.
Mfg Campaign: 11570194
Recall Date: Feb 6, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Rear sliding window is leaking water into the cabin
Corrective Action:
Rear sliding window is leaking water into the cabin
Additional Notes:
Rear sliding window is leaking water into the cabin
Mfg Campaign: 11563552
Recall Date: Jan 4, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 GMC Sierra 3500. The contact stated that after stopping at a stop light, the light turned green and the contact depressed the accelerator pedal however, the vehicle failed to accelerate as intended. The contact drove a short distance and noticed that the failure was reoccurring. The contact drove the vehicle to a safe location and turned off the vehicle. The contact exited the vehicle and noticed that the exterior of the vehicle was covered with transmission fluid. The contact stated that the transmission fluid was also on the undercarriage of the vehicle and on the ground. The vehicle was towed to the dealer where it was diagnosed with a failed transmission fluid line. The contact was informed that the transmission fluid line needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 28,000.
Corrective Action:
The contact owns a 2020 GMC Sierra 3500. The contact stated that after stopping at a stop light, the light turned green and the contact depressed the accelerator pedal however, the vehicle failed to accelerate as intended. The contact drove a short distance and noticed that the failure was reoccurring. The contact drove the vehicle to a safe location and turned off the vehicle. The contact exited the vehicle and noticed that the exterior of the vehicle was covered with transmission fluid. The contact stated that the transmission fluid was also on the undercarriage of the vehicle and on the ground. The vehicle was towed to the dealer where it was diagnosed with a failed transmission fluid line. The contact was informed that the transmission fluid line needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 28,000.
Additional Notes:
The contact owns a 2020 GMC Sierra 3500. The contact stated that after stopping at a stop light, the light turned green and the contact depressed the accelerator pedal however, the vehicle failed to accelerate as intended. The contact drove a short distance and noticed that the failure was reoccurring. The contact drove the vehicle to a safe location and turned off the vehicle. The contact exited the vehicle and noticed that the exterior of the vehicle was covered with transmission fluid. The contact stated that the transmission fluid was also on the undercarriage of the vehicle and on the ground. The vehicle was towed to the dealer where it was diagnosed with a failed transmission fluid line. The contact was informed that the transmission fluid line needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 28,000.
Mfg Campaign: 11559106
Recall Date: Dec 8, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2022 GMC Sierra. The contact stated that while her husband was driving at an undisclosed speed, the vehicle collided head-on with another vehicle that ran a red light. The air bags did not deploy. No warning lights were illuminated. A police report was filed. No injuries were reported, but the contact and her husband sought medical treatment for various bruises caused by the seat belt at a later date. The vehicle was not taken to the dealer or an independent mechanic but was instead towed to a tow yard. The vehicle was not repaired. instead deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 25,000.
Corrective Action:
The contact owned a 2022 GMC Sierra. The contact stated that while her husband was driving at an undisclosed speed, the vehicle collided head-on with another vehicle that ran a red light. The air bags did not deploy. No warning lights were illuminated. A police report was filed. No injuries were reported, but the contact and her husband sought medical treatment for various bruises caused by the seat belt at a later date. The vehicle was not taken to the dealer or an independent mechanic but was instead towed to a tow yard. The vehicle was not repaired. instead deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 25,000.
Additional Notes:
The contact owned a 2022 GMC Sierra. The contact stated that while her husband was driving at an undisclosed speed, the vehicle collided head-on with another vehicle that ran a red light. The air bags did not deploy. No warning lights were illuminated. A police report was filed. No injuries were reported, but the contact and her husband sought medical treatment for various bruises caused by the seat belt at a later date. The vehicle was not taken to the dealer or an independent mechanic but was instead towed to a tow yard. The vehicle was not repaired. instead deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 25,000.
Mfg Campaign: 11539857
Recall Date: Aug 21, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While accelerating from about 45 - 60mph the truck made a loud bag and the rear tires locked up causing the vehicle to skid. This happened 4 times and nearly caused the cars behind me to crash.
Corrective Action:
While accelerating from about 45 - 60mph the truck made a loud bag and the rear tires locked up causing the vehicle to skid. This happened 4 times and nearly caused the cars behind me to crash.
Additional Notes:
While accelerating from about 45 - 60mph the truck made a loud bag and the rear tires locked up causing the vehicle to skid. This happened 4 times and nearly caused the cars behind me to crash.
Mfg Campaign: 11530042
Recall Date: Jul 2, 2023
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2020 GMC Sierra 3500 equipped with Goodyear Tires, Tire Line: Wrangler Trail Runner, Tire Size: LT275/65/R20), DOT Number: (NA). The contact stated that while driving approximately 40-45 MPH, the vehicle exhibited the death wobble, causing the vehicle to become difficult to steer. The contact took the vehicle to the dealer to have the wheels aligned; however, the contact was informed of tread separation on the front driver’s side tire, and that the driver’s side rear tire had bubbles. The contact was informed that the passenger’s side front and rear had bubbles as well. The tires were replaced with a different brand tire. The manufacturer was not made aware of the failure. The approximate failure mileage was 29,400.
Corrective Action:
The contact owns a 2020 GMC Sierra 3500 equipped with Goodyear Tires, Tire Line: Wrangler Trail Runner, Tire Size: LT275/65/R20), DOT Number: (NA). The contact stated that while driving approximately 40-45 MPH, the vehicle exhibited the death wobble, causing the vehicle to become difficult to steer. The contact took the vehicle to the dealer to have the wheels aligned; however, the contact was informed of tread separation on the front driver’s side tire, and that the driver’s side rear tire had bubbles. The contact was informed that the passenger’s side front and rear had bubbles as well. The tires were replaced with a different brand tire. The manufacturer was not made aware of the failure. The approximate failure mileage was 29,400.
Additional Notes:
The contact owns a 2020 GMC Sierra 3500 equipped with Goodyear Tires, Tire Line: Wrangler Trail Runner, Tire Size: LT275/65/R20), DOT Number: (NA). The contact stated that while driving approximately 40-45 MPH, the vehicle exhibited the death wobble, causing the vehicle to become difficult to steer. The contact took the vehicle to the dealer to have the wheels aligned; however, the contact was informed of tread separation on the front driver’s side tire, and that the driver’s side rear tire had bubbles. The contact was informed that the passenger’s side front and rear had bubbles as well. The tires were replaced with a different brand tire. The manufacturer was not made aware of the failure. The approximate failure mileage was 29,400.
Mfg Campaign: 11522434
Recall Date: May 17, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Rear tires locking up out of no where almost made me jack knife.
Corrective Action:
Rear tires locking up out of no where almost made me jack knife.
Additional Notes:
Rear tires locking up out of no where almost made me jack knife.
Mfg Campaign: 11501953
Recall Date: Jan 16, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Rear tires locking up out of no where almost made me jack knife.
Corrective Action:
Rear tires locking up out of no where almost made me jack knife.
Additional Notes:
Rear tires locking up out of no where almost made me jack knife.
Mfg Campaign: 11501953
Recall Date: Jan 16, 2023
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