Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232426400
Recall Date: Feb 1, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202305380
Recall Date: Jul 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202306490
Recall Date: Jun 4, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192284960
Recall Date: Mar 12, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
Consumer Complaints
65 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 GMC Sierra 3500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently went into LIMP Mode. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission valve body sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 130,000.
Corrective Action:
The contact owns a 2020 GMC Sierra 3500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently went into LIMP Mode. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission valve body sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 130,000.
Additional Notes:
The contact owns a 2020 GMC Sierra 3500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently went into LIMP Mode. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission valve body sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 130,000.
Mfg Campaign: 11672242
Recall Date: Jul 9, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 GMC Sierra 3500. The contact stated that while driving at 60 MPH, the rear differential seized, in addition, the contact was hauling a median size tracker on top of a flat bed. The flat bed jackknifed and hit the left side of the contact's vehicle. The vehicle was able to come to a stop. The air bags did not deploy. There was no warning light illuminated. A police report was filed. There were no injuries sustained. The vehicle was towed to a towing yard. The trailer was towed to the residence. The tractor was damaged in the accident. The vehicle was diagnosed by an independent mechanic. The contact was informed that the transmission had failed. The vehicle was not repaired. The insurance company was contacted. A claim was filed with the insurance company, and it was canceled a few days later by the insurance company. The manufacturer was not notified of the failure. The failure mileage was approximately 108,000.
Corrective Action:
The contact owns a 2020 GMC Sierra 3500. The contact stated that while driving at 60 MPH, the rear differential seized, in addition, the contact was hauling a median size tracker on top of a flat bed. The flat bed jackknifed and hit the left side of the contact's vehicle. The vehicle was able to come to a stop. The air bags did not deploy. There was no warning light illuminated. A police report was filed. There were no injuries sustained. The vehicle was towed to a towing yard. The trailer was towed to the residence. The tractor was damaged in the accident. The vehicle was diagnosed by an independent mechanic. The contact was informed that the transmission had failed. The vehicle was not repaired. The insurance company was contacted. A claim was filed with the insurance company, and it was canceled a few days later by the insurance company. The manufacturer was not notified of the failure. The failure mileage was approximately 108,000.
Additional Notes:
The contact owns a 2020 GMC Sierra 3500. The contact stated that while driving at 60 MPH, the rear differential seized, in addition, the contact was hauling a median size tracker on top of a flat bed. The flat bed jackknifed and hit the left side of the contact's vehicle. The vehicle was able to come to a stop. The air bags did not deploy. There was no warning light illuminated. A police report was filed. There were no injuries sustained. The vehicle was towed to a towing yard. The trailer was towed to the residence. The tractor was damaged in the accident. The vehicle was diagnosed by an independent mechanic. The contact was informed that the transmission had failed. The vehicle was not repaired. The insurance company was contacted. A claim was filed with the insurance company, and it was canceled a few days later by the insurance company. The manufacturer was not notified of the failure. The failure mileage was approximately 108,000.
Mfg Campaign: 11672009
Recall Date: Jul 8, 2025
General Motors, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2020 GMC Sierra 3500. The contact stated that while driving 45 MPH with passengers seated in the rear seats, the passengers became aware that water was entering the vehicle between the window and frame. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact of Technical Service Bulletin: 18-NA-383. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no special coverage or warranty coverage on the vehicle. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2020 GMC Sierra 3500. The contact stated that while driving 45 MPH with passengers seated in the rear seats, the passengers became aware that water was entering the vehicle between the window and frame. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact of Technical Service Bulletin: 18-NA-383. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no special coverage or warranty coverage on the vehicle. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2020 GMC Sierra 3500. The contact stated that while driving 45 MPH with passengers seated in the rear seats, the passengers became aware that water was entering the vehicle between the window and frame. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact of Technical Service Bulletin: 18-NA-383. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no special coverage or warranty coverage on the vehicle. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.
Mfg Campaign: 11670439
Recall Date: Jul 1, 2025
General Motors, Llc
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2020 GMC Sierra 3500. The contact stated that while driving 45 MPH with passengers seated in the rear seats, the passengers became aware that water was entering the vehicle between the window and frame. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact of Technical Service Bulletin: 18-NA-383. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no special coverage or warranty coverage on the vehicle. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2020 GMC Sierra 3500. The contact stated that while driving 45 MPH with passengers seated in the rear seats, the passengers became aware that water was entering the vehicle between the window and frame. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact of Technical Service Bulletin: 18-NA-383. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no special coverage or warranty coverage on the vehicle. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2020 GMC Sierra 3500. The contact stated that while driving 45 MPH with passengers seated in the rear seats, the passengers became aware that water was entering the vehicle between the window and frame. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact of Technical Service Bulletin: 18-NA-383. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no special coverage or warranty coverage on the vehicle. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.
Mfg Campaign: 11670439
Recall Date: Jul 1, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Engine started skipping, then service parking brake light came on, then service engine light came on and speed dropped to 44 mph.
Corrective Action:
Engine started skipping, then service parking brake light came on, then service engine light came on and speed dropped to 44 mph.
Additional Notes:
Engine started skipping, then service parking brake light came on, then service engine light came on and speed dropped to 44 mph.
Mfg Campaign: 11662257
Recall Date: May 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine started skipping, then service parking brake light came on, then service engine light came on and speed dropped to 44 mph.
Corrective Action:
Engine started skipping, then service parking brake light came on, then service engine light came on and speed dropped to 44 mph.
Additional Notes:
Engine started skipping, then service parking brake light came on, then service engine light came on and speed dropped to 44 mph.
Mfg Campaign: 11662257
Recall Date: May 21, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Engine started skipping, then service parking brake light came on, then service engine light came on and speed dropped to 44 mph.
Corrective Action:
Engine started skipping, then service parking brake light came on, then service engine light came on and speed dropped to 44 mph.
Additional Notes:
Engine started skipping, then service parking brake light came on, then service engine light came on and speed dropped to 44 mph.
Mfg Campaign: 11662257
Recall Date: May 21, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My IntelliBeam function stops working sometimes, I can still use the lights as normal but the IntelliBeam function stops every so often and starts working after about 2 to 10 mins. Lane departure warning stops every so often and will start working after 1 to 10 mins, I have noticed that when it stops working at night time then the IntelliBeam function stops working also. When I press the on/off button for lane departure then it will say that lane departure is unavailable right now. I have been getting a p20ee code showing something is wrong with SCR nox sensor 2. Scan tool reveals that the sensor works normal and then stops. Once I clear the code then it works good for a few days.
Corrective Action:
My IntelliBeam function stops working sometimes, I can still use the lights as normal but the IntelliBeam function stops every so often and starts working after about 2 to 10 mins. Lane departure warning stops every so often and will start working after 1 to 10 mins, I have noticed that when it stops working at night time then the IntelliBeam function stops working also. When I press the on/off button for lane departure then it will say that lane departure is unavailable right now. I have been getting a p20ee code showing something is wrong with SCR nox sensor 2. Scan tool reveals that the sensor works normal and then stops. Once I clear the code then it works good for a few days.
Additional Notes:
My IntelliBeam function stops working sometimes, I can still use the lights as normal but the IntelliBeam function stops every so often and starts working after about 2 to 10 mins. Lane departure warning stops every so often and will start working after 1 to 10 mins, I have noticed that when it stops working at night time then the IntelliBeam function stops working also. When I press the on/off button for lane departure then it will say that lane departure is unavailable right now. I have been getting a p20ee code showing something is wrong with SCR nox sensor 2. Scan tool reveals that the sensor works normal and then stops. Once I clear the code then it works good for a few days.
Mfg Campaign: 11661486
Recall Date: May 16, 2025
General Motors, Llc
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
My IntelliBeam function stops working sometimes, I can still use the lights as normal but the IntelliBeam function stops every so often and starts working after about 2 to 10 mins. Lane departure warning stops every so often and will start working after 1 to 10 mins, I have noticed that when it stops working at night time then the IntelliBeam function stops working also. When I press the on/off button for lane departure then it will say that lane departure is unavailable right now. I have been getting a p20ee code showing something is wrong with SCR nox sensor 2. Scan tool reveals that the sensor works normal and then stops. Once I clear the code then it works good for a few days.
Corrective Action:
My IntelliBeam function stops working sometimes, I can still use the lights as normal but the IntelliBeam function stops every so often and starts working after about 2 to 10 mins. Lane departure warning stops every so often and will start working after 1 to 10 mins, I have noticed that when it stops working at night time then the IntelliBeam function stops working also. When I press the on/off button for lane departure then it will say that lane departure is unavailable right now. I have been getting a p20ee code showing something is wrong with SCR nox sensor 2. Scan tool reveals that the sensor works normal and then stops. Once I clear the code then it works good for a few days.
Additional Notes:
My IntelliBeam function stops working sometimes, I can still use the lights as normal but the IntelliBeam function stops every so often and starts working after about 2 to 10 mins. Lane departure warning stops every so often and will start working after 1 to 10 mins, I have noticed that when it stops working at night time then the IntelliBeam function stops working also. When I press the on/off button for lane departure then it will say that lane departure is unavailable right now. I have been getting a p20ee code showing something is wrong with SCR nox sensor 2. Scan tool reveals that the sensor works normal and then stops. Once I clear the code then it works good for a few days.
Mfg Campaign: 11661486
Recall Date: May 16, 2025
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My IntelliBeam function stops working sometimes, I can still use the lights as normal but the IntelliBeam function stops every so often and starts working after about 2 to 10 mins. Lane departure warning stops every so often and will start working after 1 to 10 mins, I have noticed that when it stops working at night time then the IntelliBeam function stops working also. When I press the on/off button for lane departure then it will say that lane departure is unavailable right now. I have been getting a p20ee code showing something is wrong with SCR nox sensor 2. Scan tool reveals that the sensor works normal and then stops. Once I clear the code then it works good for a few days.
Corrective Action:
My IntelliBeam function stops working sometimes, I can still use the lights as normal but the IntelliBeam function stops every so often and starts working after about 2 to 10 mins. Lane departure warning stops every so often and will start working after 1 to 10 mins, I have noticed that when it stops working at night time then the IntelliBeam function stops working also. When I press the on/off button for lane departure then it will say that lane departure is unavailable right now. I have been getting a p20ee code showing something is wrong with SCR nox sensor 2. Scan tool reveals that the sensor works normal and then stops. Once I clear the code then it works good for a few days.
Additional Notes:
My IntelliBeam function stops working sometimes, I can still use the lights as normal but the IntelliBeam function stops every so often and starts working after about 2 to 10 mins. Lane departure warning stops every so often and will start working after 1 to 10 mins, I have noticed that when it stops working at night time then the IntelliBeam function stops working also. When I press the on/off button for lane departure then it will say that lane departure is unavailable right now. I have been getting a p20ee code showing something is wrong with SCR nox sensor 2. Scan tool reveals that the sensor works normal and then stops. Once I clear the code then it works good for a few days.
Mfg Campaign: 11661486
Recall Date: May 16, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Valve body failed while pulling my camper down the interstate. Transmission began to have issues and locked up on us while driving. Luckily i was able to avoid any accidents. Had truck towed to a private Transmission shop to have the transmission repaired. Shop advised the failure was due to the faulty valve body.
Corrective Action:
Valve body failed while pulling my camper down the interstate. Transmission began to have issues and locked up on us while driving. Luckily i was able to avoid any accidents. Had truck towed to a private Transmission shop to have the transmission repaired. Shop advised the failure was due to the faulty valve body.
Additional Notes:
Valve body failed while pulling my camper down the interstate. Transmission began to have issues and locked up on us while driving. Luckily i was able to avoid any accidents. Had truck towed to a private Transmission shop to have the transmission repaired. Shop advised the failure was due to the faulty valve body.
Mfg Campaign: 11654874
Recall Date: Apr 15, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Greetings. In December 2024, I brought my vehicle in for the rear end lock up recall. The recall reprogrammed the transmission control module. As admitted, by yourself and GM this doesn't fix the problem. In addition, if the lockup occurs and a new valve body is required, GM is on back order with no date for delivery. Also, it is replacing it with the same valve body, i.e. you will have the same problem in the future. Nextgen Drivetrain has a valve body for around $1000 that fixes the problem. [XXX] . Please read the attached blog from Nextgen, they explain in detail, the problems and the fixes. I am scared to death to pull my travel trailer out of state with this looming problem. Please give us a better solution. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Greetings. In December 2024, I brought my vehicle in for the rear end lock up recall. The recall reprogrammed the transmission control module. As admitted, by yourself and GM this doesn't fix the problem. In addition, if the lockup occurs and a new valve body is required, GM is on back order with no date for delivery. Also, it is replacing it with the same valve body, i.e. you will have the same problem in the future. Nextgen Drivetrain has a valve body for around $1000 that fixes the problem. [XXX] . Please read the attached blog from Nextgen, they explain in detail, the problems and the fixes. I am scared to death to pull my travel trailer out of state with this looming problem. Please give us a better solution. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Greetings. In December 2024, I brought my vehicle in for the rear end lock up recall. The recall reprogrammed the transmission control module. As admitted, by yourself and GM this doesn't fix the problem. In addition, if the lockup occurs and a new valve body is required, GM is on back order with no date for delivery. Also, it is replacing it with the same valve body, i.e. you will have the same problem in the future. Nextgen Drivetrain has a valve body for around $1000 that fixes the problem. [XXX] . Please read the attached blog from Nextgen, they explain in detail, the problems and the fixes. I am scared to death to pull my travel trailer out of state with this looming problem. Please give us a better solution. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11648300
Recall Date: Mar 14, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Def heater connection on the tank will arc and melt down causing engine derate and costly repairs. Gm know and has released a service bulletins in 2022. Bulletins N212342980. But even with bulletins done still fails. And talking todealer ships it a very common problem and there is a shortage in parts.
Corrective Action:
Def heater connection on the tank will arc and melt down causing engine derate and costly repairs. Gm know and has released a service bulletins in 2022. Bulletins N212342980. But even with bulletins done still fails. And talking todealer ships it a very common problem and there is a shortage in parts.
Additional Notes:
Def heater connection on the tank will arc and melt down causing engine derate and costly repairs. Gm know and has released a service bulletins in 2022. Bulletins N212342980. But even with bulletins done still fails. And talking todealer ships it a very common problem and there is a shortage in parts.
Mfg Campaign: 11648405
Recall Date: Mar 14, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 GMC Sierra 3500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was not yet available. The contact was concerned about the remedy repair not being adequate to repair the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 GMC Sierra 3500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was not yet available. The contact was concerned about the remedy repair not being adequate to repair the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 GMC Sierra 3500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was not yet available. The contact was concerned about the remedy repair not being adequate to repair the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11646537
Recall Date: Mar 5, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was towing my 44'camper entering the highway and during excellration there was a loud bang and the truck shuddered no lights on the dash. Pulled over and did a visual check of the vehicle and did not see anything out of ordinary. Continued on our journey and during the the week noticed clunking noise when shifting into park and into drive with no camper. We shortened our trip and returned home with no futher incidents. Received recall letter from GM in December, called the dealer and was told Gm has not released my VIN number yet. Called twice in January 2025 and the software was done on February 20, 2025. Truck seems to run as it should. I use the truck for business and to tow my camper. The software is only a patch. My fear is I'm out traveling with my 44' camper and the truck goes into limp mode limiting to fifth gear. Then I have to get the truck towed home and the camper. I travel with 3 dogs too. GM has known about this issue and has failed to fix the problem leaving me and my family at risk of a serious accident. I can not work without my truck and GM does not care about me or my family. I have several camping trips scheduled for this year and I'm considering canceling them because I don't feel comfortable with the software update.
Corrective Action:
I was towing my 44'camper entering the highway and during excellration there was a loud bang and the truck shuddered no lights on the dash. Pulled over and did a visual check of the vehicle and did not see anything out of ordinary. Continued on our journey and during the the week noticed clunking noise when shifting into park and into drive with no camper. We shortened our trip and returned home with no futher incidents. Received recall letter from GM in December, called the dealer and was told Gm has not released my VIN number yet. Called twice in January 2025 and the software was done on February 20, 2025. Truck seems to run as it should. I use the truck for business and to tow my camper. The software is only a patch. My fear is I'm out traveling with my 44' camper and the truck goes into limp mode limiting to fifth gear. Then I have to get the truck towed home and the camper. I travel with 3 dogs too. GM has known about this issue and has failed to fix the problem leaving me and my family at risk of a serious accident. I can not work without my truck and GM does not care about me or my family. I have several camping trips scheduled for this year and I'm considering canceling them because I don't feel comfortable with the software update.
Additional Notes:
I was towing my 44'camper entering the highway and during excellration there was a loud bang and the truck shuddered no lights on the dash. Pulled over and did a visual check of the vehicle and did not see anything out of ordinary. Continued on our journey and during the the week noticed clunking noise when shifting into park and into drive with no camper. We shortened our trip and returned home with no futher incidents. Received recall letter from GM in December, called the dealer and was told Gm has not released my VIN number yet. Called twice in January 2025 and the software was done on February 20, 2025. Truck seems to run as it should. I use the truck for business and to tow my camper. The software is only a patch. My fear is I'm out traveling with my 44' camper and the truck goes into limp mode limiting to fifth gear. Then I have to get the truck towed home and the camper. I travel with 3 dogs too. GM has known about this issue and has failed to fix the problem leaving me and my family at risk of a serious accident. I can not work without my truck and GM does not care about me or my family. I have several camping trips scheduled for this year and I'm considering canceling them because I don't feel comfortable with the software update.
Mfg Campaign: 11645490
Recall Date: Feb 28, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine Coolant Low error constantly appears. GM Service provider states that engine coolant level is fine, but sensor may be defective.
Corrective Action:
Engine Coolant Low error constantly appears. GM Service provider states that engine coolant level is fine, but sensor may be defective.
Additional Notes:
Engine Coolant Low error constantly appears. GM Service provider states that engine coolant level is fine, but sensor may be defective.
Mfg Campaign: 11639548
Recall Date: Jan 30, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Engine Coolant Low error constantly appears. GM Service provider states that engine coolant level is fine, but sensor may be defective.
Corrective Action:
Engine Coolant Low error constantly appears. GM Service provider states that engine coolant level is fine, but sensor may be defective.
Additional Notes:
Engine Coolant Low error constantly appears. GM Service provider states that engine coolant level is fine, but sensor may be defective.
Mfg Campaign: 11639548
Recall Date: Jan 30, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Contacted General Motors to have the Recall software patch installed, appoint was set, vehicle was dropped off and now they are telling me there is nothing they can do, that the recall is not available. The software update is available, and is being installed on other vehicles. This is a life safety issue as the rear wheels can lock up at any time which could cause a vehicle accident involving the vehicle under recall as well any vehicles on the road around this vehicle when it happens. General Motors should be taking care of this asap instead of waiting. I do not feel safe driving the vehicle until they feel like they installing it.
Corrective Action:
Contacted General Motors to have the Recall software patch installed, appoint was set, vehicle was dropped off and now they are telling me there is nothing they can do, that the recall is not available. The software update is available, and is being installed on other vehicles. This is a life safety issue as the rear wheels can lock up at any time which could cause a vehicle accident involving the vehicle under recall as well any vehicles on the road around this vehicle when it happens. General Motors should be taking care of this asap instead of waiting. I do not feel safe driving the vehicle until they feel like they installing it.
Additional Notes:
Contacted General Motors to have the Recall software patch installed, appoint was set, vehicle was dropped off and now they are telling me there is nothing they can do, that the recall is not available. The software update is available, and is being installed on other vehicles. This is a life safety issue as the rear wheels can lock up at any time which could cause a vehicle accident involving the vehicle under recall as well any vehicles on the road around this vehicle when it happens. General Motors should be taking care of this asap instead of waiting. I do not feel safe driving the vehicle until they feel like they installing it.
Mfg Campaign: 11634795
Recall Date: Jan 8, 2025
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2020 GMC Sierra 3500. The contact stated that while towing a trailer, the tailgate unintendedly opened while making a right turn. Due to the failure, the end of the tailgate was ripped in half. Upon investigation, the contact discovered NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES); which was linked to the failure. The vehicle was taken to a dealer and was informed that the vehicle was not included in the recall. The manufacturer was notified of the failure and referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 43,000.
Corrective Action:
The contact owns a 2020 GMC Sierra 3500. The contact stated that while towing a trailer, the tailgate unintendedly opened while making a right turn. Due to the failure, the end of the tailgate was ripped in half. Upon investigation, the contact discovered NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES); which was linked to the failure. The vehicle was taken to a dealer and was informed that the vehicle was not included in the recall. The manufacturer was notified of the failure and referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 43,000.
Additional Notes:
The contact owns a 2020 GMC Sierra 3500. The contact stated that while towing a trailer, the tailgate unintendedly opened while making a right turn. Due to the failure, the end of the tailgate was ripped in half. Upon investigation, the contact discovered NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES); which was linked to the failure. The vehicle was taken to a dealer and was informed that the vehicle was not included in the recall. The manufacturer was notified of the failure and referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 43,000.
Mfg Campaign: 11631616
Recall Date: Dec 19, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The tailgate automatically opened while I was driving. I was sure the tailgate was shut and latched properly prior to the incident.
Corrective Action:
The tailgate automatically opened while I was driving. I was sure the tailgate was shut and latched properly prior to the incident.
Additional Notes:
The tailgate automatically opened while I was driving. I was sure the tailgate was shut and latched properly prior to the incident.
Mfg Campaign: 11631170
Recall Date: Dec 17, 2024
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