Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N242469160
Recall Date: Nov 26, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232426400
Recall Date: Feb 1, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232414720
Recall Date: Aug 3, 2023
Consumer Complaints
78 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Code P0777 – "Pressure Control Solenoid 'B' Stuck On" – Reduced Propulsion / Reduced Engine Power Initiated While merging onto the interstate, this code triggered a reduction in engine power, limiting my speed to 35 mph on a highway with a posted limit between 40-70 mph. Due to the limited power, I was forced to drive on the shoulder to reach the next exit and pull into a service station. I verified the code using an OBD-II reader at AutoZone. Subsequently, I had the truck towed approximately 1 hour and 30 minutes back home. The vehicle has been at a GM dealership since June 24th, where the faulty valve body has been confirmed. However, there is currently no estimated arrival date for the replacement part, which was ordered on the same date. To my knowledge, the part has only been diagnosed electronically and has not yet been visually inspected. The dealer plans to remove the valve body and transmission pan once the replacement part arrives. Notably, there were no prior warnings, messages, or symptoms before this issue occurred; this code and power reduction were the first indications of a problem.
Corrective Action:
Code P0777 – "Pressure Control Solenoid 'B' Stuck On" – Reduced Propulsion / Reduced Engine Power Initiated While merging onto the interstate, this code triggered a reduction in engine power, limiting my speed to 35 mph on a highway with a posted limit between 40-70 mph. Due to the limited power, I was forced to drive on the shoulder to reach the next exit and pull into a service station. I verified the code using an OBD-II reader at AutoZone. Subsequently, I had the truck towed approximately 1 hour and 30 minutes back home. The vehicle has been at a GM dealership since June 24th, where the faulty valve body has been confirmed. However, there is currently no estimated arrival date for the replacement part, which was ordered on the same date. To my knowledge, the part has only been diagnosed electronically and has not yet been visually inspected. The dealer plans to remove the valve body and transmission pan once the replacement part arrives. Notably, there were no prior warnings, messages, or symptoms before this issue occurred; this code and power reduction were the first indications of a problem.
Additional Notes:
Code P0777 – "Pressure Control Solenoid 'B' Stuck On" – Reduced Propulsion / Reduced Engine Power Initiated While merging onto the interstate, this code triggered a reduction in engine power, limiting my speed to 35 mph on a highway with a posted limit between 40-70 mph. Due to the limited power, I was forced to drive on the shoulder to reach the next exit and pull into a service station. I verified the code using an OBD-II reader at AutoZone. Subsequently, I had the truck towed approximately 1 hour and 30 minutes back home. The vehicle has been at a GM dealership since June 24th, where the faulty valve body has been confirmed. However, there is currently no estimated arrival date for the replacement part, which was ordered on the same date. To my knowledge, the part has only been diagnosed electronically and has not yet been visually inspected. The dealer plans to remove the valve body and transmission pan once the replacement part arrives. Notably, there were no prior warnings, messages, or symptoms before this issue occurred; this code and power reduction were the first indications of a problem.
Mfg Campaign: 11676630
Recall Date: Jul 28, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2024 Chevrolet Sierra 2500. The contact stated that while his son was driving 60-62 MPH in tenth gear, the transmission unexpectedly downshifted to seventh gear. There was an abnormally loud clunking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the valve body needed to be replaced. The vehicle was not repaired due to the parts being on backorder. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2024 Chevrolet Sierra 2500. The contact stated that while his son was driving 60-62 MPH in tenth gear, the transmission unexpectedly downshifted to seventh gear. There was an abnormally loud clunking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the valve body needed to be replaced. The vehicle was not repaired due to the parts being on backorder. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2024 Chevrolet Sierra 2500. The contact stated that while his son was driving 60-62 MPH in tenth gear, the transmission unexpectedly downshifted to seventh gear. There was an abnormally loud clunking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the valve body needed to be replaced. The vehicle was not repaired due to the parts being on backorder. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 68,000.
Mfg Campaign: 11674490
Recall Date: Jul 18, 2025
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY
Potential Consequences:
The contact owns a 2024 Chevrolet Sierra 2500. The contact stated that while his son was driving 60-62 MPH in tenth gear, the transmission unexpectedly downshifted to seventh gear. There was an abnormally loud clunking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the valve body needed to be replaced. The vehicle was not repaired due to the parts being on backorder. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2024 Chevrolet Sierra 2500. The contact stated that while his son was driving 60-62 MPH in tenth gear, the transmission unexpectedly downshifted to seventh gear. There was an abnormally loud clunking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the valve body needed to be replaced. The vehicle was not repaired due to the parts being on backorder. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2024 Chevrolet Sierra 2500. The contact stated that while his son was driving 60-62 MPH in tenth gear, the transmission unexpectedly downshifted to seventh gear. There was an abnormally loud clunking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the valve body needed to be replaced. The vehicle was not repaired due to the parts being on backorder. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 68,000.
Mfg Campaign: 11674490
Recall Date: Jul 18, 2025
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed and approaching a stop, the contact simultaneously depressed the brake pedal and accelerator pedal, causing the vehicle to move forward and to stop simultaneously. The contact stated that the pedals were significantly close to each other. The contact’s foot was sliding off the pedals. The vehicle was taken to the local dealer, and the contact requested for an adjustment of the pedals. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 10.
Corrective Action:
The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed and approaching a stop, the contact simultaneously depressed the brake pedal and accelerator pedal, causing the vehicle to move forward and to stop simultaneously. The contact stated that the pedals were significantly close to each other. The contact’s foot was sliding off the pedals. The vehicle was taken to the local dealer, and the contact requested for an adjustment of the pedals. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 10.
Additional Notes:
The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed and approaching a stop, the contact simultaneously depressed the brake pedal and accelerator pedal, causing the vehicle to move forward and to stop simultaneously. The contact stated that the pedals were significantly close to each other. The contact’s foot was sliding off the pedals. The vehicle was taken to the local dealer, and the contact requested for an adjustment of the pedals. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 10.
Mfg Campaign: 11672512
Recall Date: Jul 10, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Potential Consequences:
The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed and approaching a stop, the contact simultaneously depressed the brake pedal and accelerator pedal, causing the vehicle to move forward and to stop simultaneously. The contact stated that the pedals were significantly close to each other. The contact’s foot was sliding off the pedals. The vehicle was taken to the local dealer, and the contact requested for an adjustment of the pedals. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 10.
Corrective Action:
The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed and approaching a stop, the contact simultaneously depressed the brake pedal and accelerator pedal, causing the vehicle to move forward and to stop simultaneously. The contact stated that the pedals were significantly close to each other. The contact’s foot was sliding off the pedals. The vehicle was taken to the local dealer, and the contact requested for an adjustment of the pedals. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 10.
Additional Notes:
The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed and approaching a stop, the contact simultaneously depressed the brake pedal and accelerator pedal, causing the vehicle to move forward and to stop simultaneously. The contact stated that the pedals were significantly close to each other. The contact’s foot was sliding off the pedals. The vehicle was taken to the local dealer, and the contact requested for an adjustment of the pedals. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 10.
Mfg Campaign: 11672512
Recall Date: Jul 10, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving 60 MPH, the vehicle went into LIMP Mode. The contact stated that the vehicle then inadvertently lost motive power and was unable to accelerate above 40 MPH. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the transmission solenoid and transmission control module (TCM). The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving 60 MPH, the vehicle went into LIMP Mode. The contact stated that the vehicle then inadvertently lost motive power and was unable to accelerate above 40 MPH. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the transmission solenoid and transmission control module (TCM). The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2024 GMC Sierra 2500. The contact stated that while driving 60 MPH, the vehicle went into LIMP Mode. The contact stated that the vehicle then inadvertently lost motive power and was unable to accelerate above 40 MPH. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the transmission solenoid and transmission control module (TCM). The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 50,000.
Mfg Campaign: 11669804
Recall Date: Jun 27, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2024 GMC DENALI HD with approx. 12, 500 miles: The truck is constantly going into limp mode. Driving down the road, first it feels like the wheels lock up with a loud noise. Immediately goes into limp mode and check engine light comes on. Took it to the dealer yesterday 6/3/25 for repairs. I just spoke to my service advisor this morning where I was told it was the Valve Body of the transmission that needed to be replaced. However, they were on backorder and have no ETA on when they will get a replacement.
Corrective Action:
2024 GMC DENALI HD with approx. 12, 500 miles: The truck is constantly going into limp mode. Driving down the road, first it feels like the wheels lock up with a loud noise. Immediately goes into limp mode and check engine light comes on. Took it to the dealer yesterday 6/3/25 for repairs. I just spoke to my service advisor this morning where I was told it was the Valve Body of the transmission that needed to be replaced. However, they were on backorder and have no ETA on when they will get a replacement.
Additional Notes:
2024 GMC DENALI HD with approx. 12, 500 miles: The truck is constantly going into limp mode. Driving down the road, first it feels like the wheels lock up with a loud noise. Immediately goes into limp mode and check engine light comes on. Took it to the dealer yesterday 6/3/25 for repairs. I just spoke to my service advisor this morning where I was told it was the Valve Body of the transmission that needed to be replaced. However, they were on backorder and have no ETA on when they will get a replacement.
Mfg Campaign: 11664764
Recall Date: Jun 4, 2025
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2024 GMC Sierra 2500. The contact stated that after parking and turning off the vehicle, the vehicle failed to restart. No warning light was illuminated. The vehicle was towed to the dealer for diagnostic testing, but no diagnostic trouble codes were retrieved. The dealer replaced the fuel pump module. No further information was available. The manufacturer was made aware of the failure and advised the contact to file a vehicle safety complaint with the NHTSA Hotline. The failure mileage was approximately 11,000.
Corrective Action:
The contact owns a 2024 GMC Sierra 2500. The contact stated that after parking and turning off the vehicle, the vehicle failed to restart. No warning light was illuminated. The vehicle was towed to the dealer for diagnostic testing, but no diagnostic trouble codes were retrieved. The dealer replaced the fuel pump module. No further information was available. The manufacturer was made aware of the failure and advised the contact to file a vehicle safety complaint with the NHTSA Hotline. The failure mileage was approximately 11,000.
Additional Notes:
The contact owns a 2024 GMC Sierra 2500. The contact stated that after parking and turning off the vehicle, the vehicle failed to restart. No warning light was illuminated. The vehicle was towed to the dealer for diagnostic testing, but no diagnostic trouble codes were retrieved. The dealer replaced the fuel pump module. No further information was available. The manufacturer was made aware of the failure and advised the contact to file a vehicle safety complaint with the NHTSA Hotline. The failure mileage was approximately 11,000.
Mfg Campaign: 11662578
Recall Date: May 22, 2025
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My truck is experiencing an issue that is already a recall for similar trucks, but my VIN is not included in the recall. My tailgate opens on its own. This sometimes happens when I am driving down the road. This is a safety risk because if I am hauling something in the back, and the tailgate drops down, there is a chance the load could fall out of the truck and harm another vehicle or person that is behind my truck. I brought the truck to the dealer and they said they could not find any evidence of this issue, even though they stated that it is a known issues with these trucks. There were no waring lamps or messages. The only symptoms are that the battery can die if the truck is not used for a day or more and that the tailgate opens on its own whether the truck is parked or driving.
Corrective Action:
My truck is experiencing an issue that is already a recall for similar trucks, but my VIN is not included in the recall. My tailgate opens on its own. This sometimes happens when I am driving down the road. This is a safety risk because if I am hauling something in the back, and the tailgate drops down, there is a chance the load could fall out of the truck and harm another vehicle or person that is behind my truck. I brought the truck to the dealer and they said they could not find any evidence of this issue, even though they stated that it is a known issues with these trucks. There were no waring lamps or messages. The only symptoms are that the battery can die if the truck is not used for a day or more and that the tailgate opens on its own whether the truck is parked or driving.
Additional Notes:
My truck is experiencing an issue that is already a recall for similar trucks, but my VIN is not included in the recall. My tailgate opens on its own. This sometimes happens when I am driving down the road. This is a safety risk because if I am hauling something in the back, and the tailgate drops down, there is a chance the load could fall out of the truck and harm another vehicle or person that is behind my truck. I brought the truck to the dealer and they said they could not find any evidence of this issue, even though they stated that it is a known issues with these trucks. There were no waring lamps or messages. The only symptoms are that the battery can die if the truck is not used for a day or more and that the tailgate opens on its own whether the truck is parked or driving.
Mfg Campaign: 11661778
Recall Date: May 19, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle transmission locked up and brought me down to 20-30mph out of the blue at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle transmission locked up and brought me down to 20-30mph out of the blue at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle transmission locked up and brought me down to 20-30mph out of the blue at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11661664
Recall Date: May 18, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Warning chimes and tones go silent intermittently, thus not providing audible alerts to the driver of vehicle problems and/or warnings. The problem has been reported and confirmed by a GM dealership. The dealership confirmed that there is a bulletin within the GM system that there is a problem however there is no current fix. This problem has existed for over 10 months of ownership. There is no warning that this has occurred other than there is no warning chimes/tones, only visual indicators.
Corrective Action:
Warning chimes and tones go silent intermittently, thus not providing audible alerts to the driver of vehicle problems and/or warnings. The problem has been reported and confirmed by a GM dealership. The dealership confirmed that there is a bulletin within the GM system that there is a problem however there is no current fix. This problem has existed for over 10 months of ownership. There is no warning that this has occurred other than there is no warning chimes/tones, only visual indicators.
Additional Notes:
Warning chimes and tones go silent intermittently, thus not providing audible alerts to the driver of vehicle problems and/or warnings. The problem has been reported and confirmed by a GM dealership. The dealership confirmed that there is a bulletin within the GM system that there is a problem however there is no current fix. This problem has existed for over 10 months of ownership. There is no warning that this has occurred other than there is no warning chimes/tones, only visual indicators.
Mfg Campaign: 11658807
Recall Date: May 4, 2025
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2024 GMC Sierra 2500. The contact's husband stated that while driving 60 MPH, the vehicle started violently bouncing up and down. There were no warning lights illuminated. The vehicle was taken to a dealer; however, the dealer was unable to duplicate the failure or diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 12,000.
Corrective Action:
The contact owns a 2024 GMC Sierra 2500. The contact's husband stated that while driving 60 MPH, the vehicle started violently bouncing up and down. There were no warning lights illuminated. The vehicle was taken to a dealer; however, the dealer was unable to duplicate the failure or diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 12,000.
Additional Notes:
The contact owns a 2024 GMC Sierra 2500. The contact's husband stated that while driving 60 MPH, the vehicle started violently bouncing up and down. There were no warning lights illuminated. The vehicle was taken to a dealer; however, the dealer was unable to duplicate the failure or diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 12,000.
Mfg Campaign: 11653492
Recall Date: Apr 8, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Replaced the exhaust tail pipe tip past the DPF and warning light came on after miles of driving. Vehicle was locked up and only able to drive 55 Mph and there was a countdown to it dropping even lower. Dangerous to limit speed. This shouldn’t happen anyway with just changing out exhaust tailpipe. Very costly unnecessary repair
Corrective Action:
Replaced the exhaust tail pipe tip past the DPF and warning light came on after miles of driving. Vehicle was locked up and only able to drive 55 Mph and there was a countdown to it dropping even lower. Dangerous to limit speed. This shouldn’t happen anyway with just changing out exhaust tailpipe. Very costly unnecessary repair
Additional Notes:
Replaced the exhaust tail pipe tip past the DPF and warning light came on after miles of driving. Vehicle was locked up and only able to drive 55 Mph and there was a countdown to it dropping even lower. Dangerous to limit speed. This shouldn’t happen anyway with just changing out exhaust tailpipe. Very costly unnecessary repair
Mfg Campaign: 11649759
Recall Date: Mar 21, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Replaced the exhaust tail pipe tip past the DPF and warning light came on after miles of driving. Vehicle was locked up and only able to drive 55 Mph and there was a countdown to it dropping even lower. Dangerous to limit speed. This shouldn’t happen anyway with just changing out exhaust tailpipe. Very costly unnecessary repair
Corrective Action:
Replaced the exhaust tail pipe tip past the DPF and warning light came on after miles of driving. Vehicle was locked up and only able to drive 55 Mph and there was a countdown to it dropping even lower. Dangerous to limit speed. This shouldn’t happen anyway with just changing out exhaust tailpipe. Very costly unnecessary repair
Additional Notes:
Replaced the exhaust tail pipe tip past the DPF and warning light came on after miles of driving. Vehicle was locked up and only able to drive 55 Mph and there was a countdown to it dropping even lower. Dangerous to limit speed. This shouldn’t happen anyway with just changing out exhaust tailpipe. Very costly unnecessary repair
Mfg Campaign: 11649759
Recall Date: Mar 21, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Having issues with inner tailgate opening on its own and items falling out of bed/box onto road!
Corrective Action:
Having issues with inner tailgate opening on its own and items falling out of bed/box onto road!
Additional Notes:
Having issues with inner tailgate opening on its own and items falling out of bed/box onto road!
Mfg Campaign: 11648882
Recall Date: Mar 17, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
My truck wonders down the highway. It has been to the dealership well over 4 times. They have aligned the truck multiple times, changed the steering gear box, changed the power steering pump, changed tires and nothing fixes it. It takes constant adjusting of the steering to stay in my lane on any road. Quite pitiful for a $90,000 truck. It is currently at the dealership for the THIRD time in the past 7 days because they can’t get the truck to stop leaking fluids since changing the power steering pump. Excessive play in the steering and has been like that since day one that I left the lot. My wife can’t even drive the truck because she feels unsafe with how much play is in the steering. The dealership won’t do anything about it and is offering $20,000 less than I gave for the truck now that I can’t tolerate it anymore. But I refuse to lose that much money with only 13,000 miles on it. I just want a safe and reliable truck for my business and my family. Unfortunately that is not what GM has provided me with.
Corrective Action:
My truck wonders down the highway. It has been to the dealership well over 4 times. They have aligned the truck multiple times, changed the steering gear box, changed the power steering pump, changed tires and nothing fixes it. It takes constant adjusting of the steering to stay in my lane on any road. Quite pitiful for a $90,000 truck. It is currently at the dealership for the THIRD time in the past 7 days because they can’t get the truck to stop leaking fluids since changing the power steering pump. Excessive play in the steering and has been like that since day one that I left the lot. My wife can’t even drive the truck because she feels unsafe with how much play is in the steering. The dealership won’t do anything about it and is offering $20,000 less than I gave for the truck now that I can’t tolerate it anymore. But I refuse to lose that much money with only 13,000 miles on it. I just want a safe and reliable truck for my business and my family. Unfortunately that is not what GM has provided me with.
Additional Notes:
My truck wonders down the highway. It has been to the dealership well over 4 times. They have aligned the truck multiple times, changed the steering gear box, changed the power steering pump, changed tires and nothing fixes it. It takes constant adjusting of the steering to stay in my lane on any road. Quite pitiful for a $90,000 truck. It is currently at the dealership for the THIRD time in the past 7 days because they can’t get the truck to stop leaking fluids since changing the power steering pump. Excessive play in the steering and has been like that since day one that I left the lot. My wife can’t even drive the truck because she feels unsafe with how much play is in the steering. The dealership won’t do anything about it and is offering $20,000 less than I gave for the truck now that I can’t tolerate it anymore. But I refuse to lose that much money with only 13,000 miles on it. I just want a safe and reliable truck for my business and my family. Unfortunately that is not what GM has provided me with.
Mfg Campaign: 11647759
Recall Date: Mar 11, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The AC/Heat blower (fan) stopped working. The vehicle was new purchased new May 2023. August 2024 the blower motor stopped working. Took the vehicle to Jerry's GMC Weatherford, TX (where it was purchased) and they check the blower motor and replaced it. No charge for the service. Reason given for blower motor problem was, "motor shorted out, burnt the wiring and the connector". Now, February, 2025, the blower motor stopped working once again. Took it back to Jerry's GMC, Weatherfore, TX. The blower motor had shorted out once again, burnt the wires and connector. Reason given for the reaccurring problem, " the blower motors they are getting have a bearing problem, causing the motor to go to ground, overheat the wiring and burns the connector". They replaced the blower motor once again and no charge. The reason for this notice is, With these motors shorting out because of internal problems, the wiring melting and connector melting, there is the possibility of a fire hazard. We feel that there needs to an investigation into this problem before something happens. Thanks
Corrective Action:
The AC/Heat blower (fan) stopped working. The vehicle was new purchased new May 2023. August 2024 the blower motor stopped working. Took the vehicle to Jerry's GMC Weatherford, TX (where it was purchased) and they check the blower motor and replaced it. No charge for the service. Reason given for blower motor problem was, "motor shorted out, burnt the wiring and the connector". Now, February, 2025, the blower motor stopped working once again. Took it back to Jerry's GMC, Weatherfore, TX. The blower motor had shorted out once again, burnt the wires and connector. Reason given for the reaccurring problem, " the blower motors they are getting have a bearing problem, causing the motor to go to ground, overheat the wiring and burns the connector". They replaced the blower motor once again and no charge. The reason for this notice is, With these motors shorting out because of internal problems, the wiring melting and connector melting, there is the possibility of a fire hazard. We feel that there needs to an investigation into this problem before something happens. Thanks
Additional Notes:
The AC/Heat blower (fan) stopped working. The vehicle was new purchased new May 2023. August 2024 the blower motor stopped working. Took the vehicle to Jerry's GMC Weatherford, TX (where it was purchased) and they check the blower motor and replaced it. No charge for the service. Reason given for blower motor problem was, "motor shorted out, burnt the wiring and the connector". Now, February, 2025, the blower motor stopped working once again. Took it back to Jerry's GMC, Weatherfore, TX. The blower motor had shorted out once again, burnt the wires and connector. Reason given for the reaccurring problem, " the blower motors they are getting have a bearing problem, causing the motor to go to ground, overheat the wiring and burns the connector". They replaced the blower motor once again and no charge. The reason for this notice is, With these motors shorting out because of internal problems, the wiring melting and connector melting, there is the possibility of a fire hazard. We feel that there needs to an investigation into this problem before something happens. Thanks
Mfg Campaign: 11645084
Recall Date: Feb 26, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The side mirrors have spider cracked from some type of electrical issue. This is the 2nd time this happened and it burns both mirrors at the same time. The mirrors become unusable and it appears The dealer replaced them under warranty the first time and the second time they said it is out of warranty so I had to pay out of pocket.
Corrective Action:
The side mirrors have spider cracked from some type of electrical issue. This is the 2nd time this happened and it burns both mirrors at the same time. The mirrors become unusable and it appears The dealer replaced them under warranty the first time and the second time they said it is out of warranty so I had to pay out of pocket.
Additional Notes:
The side mirrors have spider cracked from some type of electrical issue. This is the 2nd time this happened and it burns both mirrors at the same time. The mirrors become unusable and it appears The dealer replaced them under warranty the first time and the second time they said it is out of warranty so I had to pay out of pocket.
Mfg Campaign: 11644813
Recall Date: Feb 25, 2025
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The side mirrors have spider cracked from some type of electrical issue. This is the 2nd time this happened and it burns both mirrors at the same time. The mirrors become unusable and it appears The dealer replaced them under warranty the first time and the second time they said it is out of warranty so I had to pay out of pocket.
Corrective Action:
The side mirrors have spider cracked from some type of electrical issue. This is the 2nd time this happened and it burns both mirrors at the same time. The mirrors become unusable and it appears The dealer replaced them under warranty the first time and the second time they said it is out of warranty so I had to pay out of pocket.
Additional Notes:
The side mirrors have spider cracked from some type of electrical issue. This is the 2nd time this happened and it burns both mirrors at the same time. The mirrors become unusable and it appears The dealer replaced them under warranty the first time and the second time they said it is out of warranty so I had to pay out of pocket.
Mfg Campaign: 11644813
Recall Date: Feb 25, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
024 GMC Sierra 2500 Denali Ultimate, which has suffered: •Five catastrophic engine failures at highway speeds. •Total brake failure, leaving the truck unable to stop. •Severe electrical malfunctions, including flickering headlights at night. •Retaliatory actions from General Motors after I refused to waive my legal rights. I have documented proof, including GM’s own service records, emails, and a 7-minute recorded statement from GM’s highest-level technician, confirming that GM installed the wrong computer module (1500 series instead of the required 2500 series) in my truck. Additionally, I have evidence that GM executives instructed technicians to conduct diagnostics, take apart the engine, and reassemble it—but NOT repair the defect—after I refused to sign an affidavit waiving my rights. Due to these failures, I suffered a dislocated shoulder in one of the incidents, and my [XXX] daughter remains traumatized to this day. Given the immediate danger this defect poses to other GMC Sierra 2500 owners, I respectfully request that NHTSA open an investigation and consider issuing a recall before a tragedy occurs. 1. Engine Failures Since 3,000 Miles – GM’s Own Work Orders Confirm Issue Since purchasing my 2024 GMC Sierra 2500 Denali Ultimate, I have experienced five catastrophic engine failures, all occurring while traveling at highway speeds (70 mph): •The truck suddenly lost power, dropping from 70 mph to 5-10 mph within seconds. •This created an immediate risk of being rear-ended or losing control on the highway. •GM’s own service records confirm that my engine issues began at just 3,000 miles. •GM dealerships misdiagnosed the issue FOUR TIMES, returning my truck to me in an unsafe condition. •The real cause was only identified after the FIFTH failure, when a GM-certified head technician finally determined that GM had installed the wrong computer module (1500 series instead of 2500 series). This means that for months, GM knew my vehicle w INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
Corrective Action:
024 GMC Sierra 2500 Denali Ultimate, which has suffered: •Five catastrophic engine failures at highway speeds. •Total brake failure, leaving the truck unable to stop. •Severe electrical malfunctions, including flickering headlights at night. •Retaliatory actions from General Motors after I refused to waive my legal rights. I have documented proof, including GM’s own service records, emails, and a 7-minute recorded statement from GM’s highest-level technician, confirming that GM installed the wrong computer module (1500 series instead of the required 2500 series) in my truck. Additionally, I have evidence that GM executives instructed technicians to conduct diagnostics, take apart the engine, and reassemble it—but NOT repair the defect—after I refused to sign an affidavit waiving my rights. Due to these failures, I suffered a dislocated shoulder in one of the incidents, and my [XXX] daughter remains traumatized to this day. Given the immediate danger this defect poses to other GMC Sierra 2500 owners, I respectfully request that NHTSA open an investigation and consider issuing a recall before a tragedy occurs. 1. Engine Failures Since 3,000 Miles – GM’s Own Work Orders Confirm Issue Since purchasing my 2024 GMC Sierra 2500 Denali Ultimate, I have experienced five catastrophic engine failures, all occurring while traveling at highway speeds (70 mph): •The truck suddenly lost power, dropping from 70 mph to 5-10 mph within seconds. •This created an immediate risk of being rear-ended or losing control on the highway. •GM’s own service records confirm that my engine issues began at just 3,000 miles. •GM dealerships misdiagnosed the issue FOUR TIMES, returning my truck to me in an unsafe condition. •The real cause was only identified after the FIFTH failure, when a GM-certified head technician finally determined that GM had installed the wrong computer module (1500 series instead of 2500 series). This means that for months, GM knew my vehicle w INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
Additional Notes:
024 GMC Sierra 2500 Denali Ultimate, which has suffered: •Five catastrophic engine failures at highway speeds. •Total brake failure, leaving the truck unable to stop. •Severe electrical malfunctions, including flickering headlights at night. •Retaliatory actions from General Motors after I refused to waive my legal rights. I have documented proof, including GM’s own service records, emails, and a 7-minute recorded statement from GM’s highest-level technician, confirming that GM installed the wrong computer module (1500 series instead of the required 2500 series) in my truck. Additionally, I have evidence that GM executives instructed technicians to conduct diagnostics, take apart the engine, and reassemble it—but NOT repair the defect—after I refused to sign an affidavit waiving my rights. Due to these failures, I suffered a dislocated shoulder in one of the incidents, and my [XXX] daughter remains traumatized to this day. Given the immediate danger this defect poses to other GMC Sierra 2500 owners, I respectfully request that NHTSA open an investigation and consider issuing a recall before a tragedy occurs. 1. Engine Failures Since 3,000 Miles – GM’s Own Work Orders Confirm Issue Since purchasing my 2024 GMC Sierra 2500 Denali Ultimate, I have experienced five catastrophic engine failures, all occurring while traveling at highway speeds (70 mph): •The truck suddenly lost power, dropping from 70 mph to 5-10 mph within seconds. •This created an immediate risk of being rear-ended or losing control on the highway. •GM’s own service records confirm that my engine issues began at just 3,000 miles. •GM dealerships misdiagnosed the issue FOUR TIMES, returning my truck to me in an unsafe condition. •The real cause was only identified after the FIFTH failure, when a GM-certified head technician finally determined that GM had installed the wrong computer module (1500 series instead of 2500 series). This means that for months, GM knew my vehicle w INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
Mfg Campaign: 11643292
Recall Date: Feb 18, 2025
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