Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
Consumer Complaints
227 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I bought this new vehicle from Diamond Chevrolet in Auburn, MA, in November 2024. The truck currently has approximately 10,000 miles on it. On two separate and distinct instances, the truck suffered a complete loss of power steering while driving on the highway. In both instances, the issue persisted until I turned the vehicle off. Numerous warning indicators were illuminated on the dashboard (Service Power Steering, Drive with Care, Service ESC, etc). A loss of power steering is a significant safety defect, and it was hard to steer the truck at lower speeds. The dealership and General Motors were able to replicate the issue and replace the entire power steering rack during the first instance of power steering loss. Currently, the vehicle is still being diagnosed by the dealership and General Motors for the current yet similar issue. The issue is intermittent but poses a significant public safety risk to the consumer and general motoring public.
Corrective Action:
I bought this new vehicle from Diamond Chevrolet in Auburn, MA, in November 2024. The truck currently has approximately 10,000 miles on it. On two separate and distinct instances, the truck suffered a complete loss of power steering while driving on the highway. In both instances, the issue persisted until I turned the vehicle off. Numerous warning indicators were illuminated on the dashboard (Service Power Steering, Drive with Care, Service ESC, etc). A loss of power steering is a significant safety defect, and it was hard to steer the truck at lower speeds. The dealership and General Motors were able to replicate the issue and replace the entire power steering rack during the first instance of power steering loss. Currently, the vehicle is still being diagnosed by the dealership and General Motors for the current yet similar issue. The issue is intermittent but poses a significant public safety risk to the consumer and general motoring public.
Additional Notes:
I bought this new vehicle from Diamond Chevrolet in Auburn, MA, in November 2024. The truck currently has approximately 10,000 miles on it. On two separate and distinct instances, the truck suffered a complete loss of power steering while driving on the highway. In both instances, the issue persisted until I turned the vehicle off. Numerous warning indicators were illuminated on the dashboard (Service Power Steering, Drive with Care, Service ESC, etc). A loss of power steering is a significant safety defect, and it was hard to steer the truck at lower speeds. The dealership and General Motors were able to replicate the issue and replace the entire power steering rack during the first instance of power steering loss. Currently, the vehicle is still being diagnosed by the dealership and General Motors for the current yet similar issue. The issue is intermittent but poses a significant public safety risk to the consumer and general motoring public.
Mfg Campaign: 11654497
Recall Date: Apr 14, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
As I was driving down the feeder road of a major highway, the light (press brake to start engine) came on. I was traveling around 55 miles per hour. I pressed the brake and pressed the start button but nothing happened. At this point I was coasting as the engine had died. The radio and electrical system were fully operational. I tried restarting the engine several times while coasting along the busy feeder road. I finally pulled into the right side lane (there was no shoulder) and applied the brakes. Once fully stopped, I was not able to start the engine. I called my GMC dealer for the name of a tow truck. The tow was able to pick up my truck about 45 minutes later. I am still waiting on a new engine from GMC with no time update from my dealer. This incident happened on 03/03/2025.
Corrective Action:
As I was driving down the feeder road of a major highway, the light (press brake to start engine) came on. I was traveling around 55 miles per hour. I pressed the brake and pressed the start button but nothing happened. At this point I was coasting as the engine had died. The radio and electrical system were fully operational. I tried restarting the engine several times while coasting along the busy feeder road. I finally pulled into the right side lane (there was no shoulder) and applied the brakes. Once fully stopped, I was not able to start the engine. I called my GMC dealer for the name of a tow truck. The tow was able to pick up my truck about 45 minutes later. I am still waiting on a new engine from GMC with no time update from my dealer. This incident happened on 03/03/2025.
Additional Notes:
As I was driving down the feeder road of a major highway, the light (press brake to start engine) came on. I was traveling around 55 miles per hour. I pressed the brake and pressed the start button but nothing happened. At this point I was coasting as the engine had died. The radio and electrical system were fully operational. I tried restarting the engine several times while coasting along the busy feeder road. I finally pulled into the right side lane (there was no shoulder) and applied the brakes. Once fully stopped, I was not able to start the engine. I called my GMC dealer for the name of a tow truck. The tow was able to pick up my truck about 45 minutes later. I am still waiting on a new engine from GMC with no time update from my dealer. This incident happened on 03/03/2025.
Mfg Campaign: 11652920
Recall Date: Apr 5, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Experienced catastrophic engine failure while driving down the highway. Was able to coast to a turning lane in an intersection then once I came to a stop my truck proceeded to go into park and was not able to be moved. Engine would no longer start/turn over and vechile remained in park without begin able to go into neutral so had to wait for roll back tow truck to load my truck while sitting in the middle of a busy road with no way to move.
Corrective Action:
Experienced catastrophic engine failure while driving down the highway. Was able to coast to a turning lane in an intersection then once I came to a stop my truck proceeded to go into park and was not able to be moved. Engine would no longer start/turn over and vechile remained in park without begin able to go into neutral so had to wait for roll back tow truck to load my truck while sitting in the middle of a busy road with no way to move.
Additional Notes:
Experienced catastrophic engine failure while driving down the highway. Was able to coast to a turning lane in an intersection then once I came to a stop my truck proceeded to go into park and was not able to be moved. Engine would no longer start/turn over and vechile remained in park without begin able to go into neutral so had to wait for roll back tow truck to load my truck while sitting in the middle of a busy road with no way to move.
Mfg Campaign: 11652664
Recall Date: Apr 3, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was repaired at the contact's expense. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.
Corrective Action:
The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was repaired at the contact's expense. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.
Additional Notes:
The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was repaired at the contact's expense. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.
Mfg Campaign: 11652227
Recall Date: Apr 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving on the highway, moving to pass another vehicle, engine shut off forcing me to coast to the shoulder. No warnings and didn't notice loss of power until I saw that the vehicle had been shifted into neutral. Had 2 kids in the truck and could not get GMC service department on the phone, had to walk up an onramp in order to get my kids home with me in an Uber. This is a 2024 6.2L GMC with only 13,000 miles. Service department took over a week to check initial issues, said it was a fuse block which they replaced. Did not resolve the issue, then it was the starter, which did not resolve the issue, after 2 weeks they told me the engine was locked up due to internal failure and it will be several months before the truck is operable. GM has stated they the issue needs to occur 4 times before a buyback would be considered.
Corrective Action:
Driving on the highway, moving to pass another vehicle, engine shut off forcing me to coast to the shoulder. No warnings and didn't notice loss of power until I saw that the vehicle had been shifted into neutral. Had 2 kids in the truck and could not get GMC service department on the phone, had to walk up an onramp in order to get my kids home with me in an Uber. This is a 2024 6.2L GMC with only 13,000 miles. Service department took over a week to check initial issues, said it was a fuse block which they replaced. Did not resolve the issue, then it was the starter, which did not resolve the issue, after 2 weeks they told me the engine was locked up due to internal failure and it will be several months before the truck is operable. GM has stated they the issue needs to occur 4 times before a buyback would be considered.
Additional Notes:
Driving on the highway, moving to pass another vehicle, engine shut off forcing me to coast to the shoulder. No warnings and didn't notice loss of power until I saw that the vehicle had been shifted into neutral. Had 2 kids in the truck and could not get GMC service department on the phone, had to walk up an onramp in order to get my kids home with me in an Uber. This is a 2024 6.2L GMC with only 13,000 miles. Service department took over a week to check initial issues, said it was a fuse block which they replaced. Did not resolve the issue, then it was the starter, which did not resolve the issue, after 2 weeks they told me the engine was locked up due to internal failure and it will be several months before the truck is operable. GM has stated they the issue needs to occur 4 times before a buyback would be considered.
Mfg Campaign: 11652351
Recall Date: Apr 2, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving on the highway, moving to pass another vehicle, engine shut off forcing me to coast to the shoulder. No warnings and didn't notice loss of power until I saw that the vehicle had been shifted into neutral. Had 2 kids in the truck and could not get GMC service department on the phone, had to walk up an onramp in order to get my kids home with me in an Uber. This is a 2024 6.2L GMC with only 13,000 miles. Service department took over a week to check initial issues, said it was a fuse block which they replaced. Did not resolve the issue, then it was the starter, which did not resolve the issue, after 2 weeks they told me the engine was locked up due to internal failure and it will be several months before the truck is operable. GM has stated they the issue needs to occur 4 times before a buyback would be considered.
Corrective Action:
Driving on the highway, moving to pass another vehicle, engine shut off forcing me to coast to the shoulder. No warnings and didn't notice loss of power until I saw that the vehicle had been shifted into neutral. Had 2 kids in the truck and could not get GMC service department on the phone, had to walk up an onramp in order to get my kids home with me in an Uber. This is a 2024 6.2L GMC with only 13,000 miles. Service department took over a week to check initial issues, said it was a fuse block which they replaced. Did not resolve the issue, then it was the starter, which did not resolve the issue, after 2 weeks they told me the engine was locked up due to internal failure and it will be several months before the truck is operable. GM has stated they the issue needs to occur 4 times before a buyback would be considered.
Additional Notes:
Driving on the highway, moving to pass another vehicle, engine shut off forcing me to coast to the shoulder. No warnings and didn't notice loss of power until I saw that the vehicle had been shifted into neutral. Had 2 kids in the truck and could not get GMC service department on the phone, had to walk up an onramp in order to get my kids home with me in an Uber. This is a 2024 6.2L GMC with only 13,000 miles. Service department took over a week to check initial issues, said it was a fuse block which they replaced. Did not resolve the issue, then it was the starter, which did not resolve the issue, after 2 weeks they told me the engine was locked up due to internal failure and it will be several months before the truck is operable. GM has stated they the issue needs to occur 4 times before a buyback would be considered.
Mfg Campaign: 11652351
Recall Date: Apr 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine seized.
Corrective Action:
Engine seized.
Additional Notes:
Engine seized.
Mfg Campaign: 11651946
Recall Date: Apr 1, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
6.2L engine seized, same bearing issue as everyone else
Corrective Action:
6.2L engine seized, same bearing issue as everyone else
Additional Notes:
6.2L engine seized, same bearing issue as everyone else
Mfg Campaign: 11651575
Recall Date: Mar 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I purchased the vehicle brand new in October of 2023, since then the vehicle has been to service over 15 times for engine failure, vibration while driving on the highway etc. At times when the vehicle shut down it was without warning.
Corrective Action:
I purchased the vehicle brand new in October of 2023, since then the vehicle has been to service over 15 times for engine failure, vibration while driving on the highway etc. At times when the vehicle shut down it was without warning.
Additional Notes:
I purchased the vehicle brand new in October of 2023, since then the vehicle has been to service over 15 times for engine failure, vibration while driving on the highway etc. At times when the vehicle shut down it was without warning.
Mfg Campaign: 11651637
Recall Date: Mar 30, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
As I pulled away from a stop sign, my vehicle started surging and went into limp mode, I pulled over to the side of the road to get out of the way of traffic and could not drive in reverse as I tried to park safely on the shoulder of the road. I had to have truck towed and deealership stated there was an issue with the transmission control valve and it would need to be rebuilt. Performed GM TSB 25-NA-014.
Corrective Action:
As I pulled away from a stop sign, my vehicle started surging and went into limp mode, I pulled over to the side of the road to get out of the way of traffic and could not drive in reverse as I tried to park safely on the shoulder of the road. I had to have truck towed and deealership stated there was an issue with the transmission control valve and it would need to be rebuilt. Performed GM TSB 25-NA-014.
Additional Notes:
As I pulled away from a stop sign, my vehicle started surging and went into limp mode, I pulled over to the side of the road to get out of the way of traffic and could not drive in reverse as I tried to park safely on the shoulder of the road. I had to have truck towed and deealership stated there was an issue with the transmission control valve and it would need to be rebuilt. Performed GM TSB 25-NA-014.
Mfg Campaign: 11651464
Recall Date: Mar 29, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My vehicle stalled while driving on the highway. It has been reported by the dealership that the engine seized, with under 18,000 miles.
Corrective Action:
My vehicle stalled while driving on the highway. It has been reported by the dealership that the engine seized, with under 18,000 miles.
Additional Notes:
My vehicle stalled while driving on the highway. It has been reported by the dealership that the engine seized, with under 18,000 miles.
Mfg Campaign: 11651113
Recall Date: Mar 27, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
After 17500 miles and 11 months ownership 6.2ltr engine stopped operations while driving, in traffic and locked up on interstate without warning. Towed to Chevrolet Dealership and disassembled, main crankshaft bearings failed.
Corrective Action:
After 17500 miles and 11 months ownership 6.2ltr engine stopped operations while driving, in traffic and locked up on interstate without warning. Towed to Chevrolet Dealership and disassembled, main crankshaft bearings failed.
Additional Notes:
After 17500 miles and 11 months ownership 6.2ltr engine stopped operations while driving, in traffic and locked up on interstate without warning. Towed to Chevrolet Dealership and disassembled, main crankshaft bearings failed.
Mfg Campaign: 11650350
Recall Date: Mar 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My vehicle started rough with rattling and knocking one morning. I contacted my dealer and made an appointment. I received an appointment for about a week out and did not operate the vehicle until that day. Upon bringing the vehicle to the GMC maintenance shop, the vehicle’s engine ceased and had to be towed the remainder of the trip.
Corrective Action:
My vehicle started rough with rattling and knocking one morning. I contacted my dealer and made an appointment. I received an appointment for about a week out and did not operate the vehicle until that day. Upon bringing the vehicle to the GMC maintenance shop, the vehicle’s engine ceased and had to be towed the remainder of the trip.
Additional Notes:
My vehicle started rough with rattling and knocking one morning. I contacted my dealer and made an appointment. I received an appointment for about a week out and did not operate the vehicle until that day. Upon bringing the vehicle to the GMC maintenance shop, the vehicle’s engine ceased and had to be towed the remainder of the trip.
Mfg Campaign: 11650041
Recall Date: Mar 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My motor seized and shut off while driving 63 mph on a busy highway going up hill. Truck made it to the top of the hill before it shut off and had to coast to a stop on the side of the road. No warning lights or anything. Rpms locked at 3000 and wouldn’t go up or down until the motor shut off. Switched itself to neutral while it was rolling still and wouldn’t allow my to put the truck in park when stopped. Finally locked itself in park and wouldn’t allow to be shifted to neutral. Dealership said the motor seized and ordered a new one but is on back order
Corrective Action:
My motor seized and shut off while driving 63 mph on a busy highway going up hill. Truck made it to the top of the hill before it shut off and had to coast to a stop on the side of the road. No warning lights or anything. Rpms locked at 3000 and wouldn’t go up or down until the motor shut off. Switched itself to neutral while it was rolling still and wouldn’t allow my to put the truck in park when stopped. Finally locked itself in park and wouldn’t allow to be shifted to neutral. Dealership said the motor seized and ordered a new one but is on back order
Additional Notes:
My motor seized and shut off while driving 63 mph on a busy highway going up hill. Truck made it to the top of the hill before it shut off and had to coast to a stop on the side of the road. No warning lights or anything. Rpms locked at 3000 and wouldn’t go up or down until the motor shut off. Switched itself to neutral while it was rolling still and wouldn’t allow my to put the truck in park when stopped. Finally locked itself in park and wouldn’t allow to be shifted to neutral. Dealership said the motor seized and ordered a new one but is on back order
Mfg Campaign: 11649726
Recall Date: Mar 21, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My motor seized and shut off while driving 63 mph on a busy highway going up hill. Truck made it to the top of the hill before it shut off and had to coast to a stop on the side of the road. No warning lights or anything. Rpms locked at 3000 and wouldn’t go up or down until the motor shut off. Switched itself to neutral while it was rolling still and wouldn’t allow my to put the truck in park when stopped. Finally locked itself in park and wouldn’t allow to be shifted to neutral. Dealership said the motor seized and ordered a new one but is on back order
Corrective Action:
My motor seized and shut off while driving 63 mph on a busy highway going up hill. Truck made it to the top of the hill before it shut off and had to coast to a stop on the side of the road. No warning lights or anything. Rpms locked at 3000 and wouldn’t go up or down until the motor shut off. Switched itself to neutral while it was rolling still and wouldn’t allow my to put the truck in park when stopped. Finally locked itself in park and wouldn’t allow to be shifted to neutral. Dealership said the motor seized and ordered a new one but is on back order
Additional Notes:
My motor seized and shut off while driving 63 mph on a busy highway going up hill. Truck made it to the top of the hill before it shut off and had to coast to a stop on the side of the road. No warning lights or anything. Rpms locked at 3000 and wouldn’t go up or down until the motor shut off. Switched itself to neutral while it was rolling still and wouldn’t allow my to put the truck in park when stopped. Finally locked itself in park and wouldn’t allow to be shifted to neutral. Dealership said the motor seized and ordered a new one but is on back order
Mfg Campaign: 11649726
Recall Date: Mar 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On the morning of March 12, 2025, I started experiencing a ticking sound from the engine bay under throttle. I suspected lifter failure and decided to proceed to the dealership that afternoon for repairs. During my commute, the engine started squealing and shuddering and I experienced a severe loss of acceleration which made it almost unsafe to drive on the highway. Upon coming to a stop in traffic, the engine died. I was able to get it restarted and proceeded to continue my trek to the dealership. Upon another traffic stop, the engine died again, at which point I made the decision to exit the highway and continue my journey along the service road. Twice more the engine died when coming to a stop and the 4th time it struggled to restart. I finally decided to pull into a parking lot and as I was backing into a parking space, the engine died its final time and would not crank/turn over. To make matters more difficult, the transmission would not even shift out of "PARK" into "NEUTRAL" for it to be laoded onto a tow truck. Each time I tried to shift out of "PARK" I received a message stating "Conditions for shift not met"
Corrective Action:
On the morning of March 12, 2025, I started experiencing a ticking sound from the engine bay under throttle. I suspected lifter failure and decided to proceed to the dealership that afternoon for repairs. During my commute, the engine started squealing and shuddering and I experienced a severe loss of acceleration which made it almost unsafe to drive on the highway. Upon coming to a stop in traffic, the engine died. I was able to get it restarted and proceeded to continue my trek to the dealership. Upon another traffic stop, the engine died again, at which point I made the decision to exit the highway and continue my journey along the service road. Twice more the engine died when coming to a stop and the 4th time it struggled to restart. I finally decided to pull into a parking lot and as I was backing into a parking space, the engine died its final time and would not crank/turn over. To make matters more difficult, the transmission would not even shift out of "PARK" into "NEUTRAL" for it to be laoded onto a tow truck. Each time I tried to shift out of "PARK" I received a message stating "Conditions for shift not met"
Additional Notes:
On the morning of March 12, 2025, I started experiencing a ticking sound from the engine bay under throttle. I suspected lifter failure and decided to proceed to the dealership that afternoon for repairs. During my commute, the engine started squealing and shuddering and I experienced a severe loss of acceleration which made it almost unsafe to drive on the highway. Upon coming to a stop in traffic, the engine died. I was able to get it restarted and proceeded to continue my trek to the dealership. Upon another traffic stop, the engine died again, at which point I made the decision to exit the highway and continue my journey along the service road. Twice more the engine died when coming to a stop and the 4th time it struggled to restart. I finally decided to pull into a parking lot and as I was backing into a parking space, the engine died its final time and would not crank/turn over. To make matters more difficult, the transmission would not even shift out of "PARK" into "NEUTRAL" for it to be laoded onto a tow truck. Each time I tried to shift out of "PARK" I received a message stating "Conditions for shift not met"
Mfg Campaign: 11649398
Recall Date: Mar 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving on a 55 mp road [XXX] the truck just stopped running. I had just turned from [XXX] onto [XXX] and had not gotten up to speed. I was only traveling at about 25 mph when the truck seized and stopped. No power to control vehicle. No power and no warning prior to no power. Only 18k miles on the truck and it died and wouldn't restart. It sat in the middle of the road and stayed in the middle of the road for an hour waiting on a tow. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving on a 55 mp road [XXX] the truck just stopped running. I had just turned from [XXX] onto [XXX] and had not gotten up to speed. I was only traveling at about 25 mph when the truck seized and stopped. No power to control vehicle. No power and no warning prior to no power. Only 18k miles on the truck and it died and wouldn't restart. It sat in the middle of the road and stayed in the middle of the road for an hour waiting on a tow. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving on a 55 mp road [XXX] the truck just stopped running. I had just turned from [XXX] onto [XXX] and had not gotten up to speed. I was only traveling at about 25 mph when the truck seized and stopped. No power to control vehicle. No power and no warning prior to no power. Only 18k miles on the truck and it died and wouldn't restart. It sat in the middle of the road and stayed in the middle of the road for an hour waiting on a tow. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11649361
Recall Date: Mar 19, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving I experienced a loss of forward momentum, and watched the RPMs go up to 3000, wording came on the dash, but I was in traffic and wasn't able to read. I was able to reach next light about 1/4 mile, and stopped. Mad a left turn and within 200 feet, same issue. I pulled over and called OnStar. Towed to dealer. Dealer put on lift right away, as it was just in for 1st service on Saturday, with 4775 miles. Dealer informed me of a bulletin out for removing transmission pan, and splitting plates to check a ball size for 6th gear, which they found during the computer diagnostic checks. They claim to have a part tomorrow, and will install soon after.
Corrective Action:
While driving I experienced a loss of forward momentum, and watched the RPMs go up to 3000, wording came on the dash, but I was in traffic and wasn't able to read. I was able to reach next light about 1/4 mile, and stopped. Mad a left turn and within 200 feet, same issue. I pulled over and called OnStar. Towed to dealer. Dealer put on lift right away, as it was just in for 1st service on Saturday, with 4775 miles. Dealer informed me of a bulletin out for removing transmission pan, and splitting plates to check a ball size for 6th gear, which they found during the computer diagnostic checks. They claim to have a part tomorrow, and will install soon after.
Additional Notes:
While driving I experienced a loss of forward momentum, and watched the RPMs go up to 3000, wording came on the dash, but I was in traffic and wasn't able to read. I was able to reach next light about 1/4 mile, and stopped. Mad a left turn and within 200 feet, same issue. I pulled over and called OnStar. Towed to dealer. Dealer put on lift right away, as it was just in for 1st service on Saturday, with 4775 miles. Dealer informed me of a bulletin out for removing transmission pan, and splitting plates to check a ball size for 6th gear, which they found during the computer diagnostic checks. They claim to have a part tomorrow, and will install soon after.
Mfg Campaign: 11648853
Recall Date: Mar 17, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Truck just made a year old and killed on me in the middle of road. They are saying I need a new engine and maybe transmission. Could not shift truck into neutral, which left me stranded on busy road. For unsafe and had me nervous. Trying to get GMC to buy me out of this vehicle. Had same problem with 6.2 liter prior to this truck. Engine and transmission was replaced. They promised if I bought new truck, I wouldn’t have the issues and here I am again. This is terrible.
Corrective Action:
Truck just made a year old and killed on me in the middle of road. They are saying I need a new engine and maybe transmission. Could not shift truck into neutral, which left me stranded on busy road. For unsafe and had me nervous. Trying to get GMC to buy me out of this vehicle. Had same problem with 6.2 liter prior to this truck. Engine and transmission was replaced. They promised if I bought new truck, I wouldn’t have the issues and here I am again. This is terrible.
Additional Notes:
Truck just made a year old and killed on me in the middle of road. They are saying I need a new engine and maybe transmission. Could not shift truck into neutral, which left me stranded on busy road. For unsafe and had me nervous. Trying to get GMC to buy me out of this vehicle. Had same problem with 6.2 liter prior to this truck. Engine and transmission was replaced. They promised if I bought new truck, I wouldn’t have the issues and here I am again. This is terrible.
Mfg Campaign: 11648892
Recall Date: Mar 17, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Truck just made a year old and killed on me in the middle of road. They are saying I need a new engine and maybe transmission. Could not shift truck into neutral, which left me stranded on busy road. For unsafe and had me nervous. Trying to get GMC to buy me out of this vehicle. Had same problem with 6.2 liter prior to this truck. Engine and transmission was replaced. They promised if I bought new truck, I wouldn’t have the issues and here I am again. This is terrible.
Corrective Action:
Truck just made a year old and killed on me in the middle of road. They are saying I need a new engine and maybe transmission. Could not shift truck into neutral, which left me stranded on busy road. For unsafe and had me nervous. Trying to get GMC to buy me out of this vehicle. Had same problem with 6.2 liter prior to this truck. Engine and transmission was replaced. They promised if I bought new truck, I wouldn’t have the issues and here I am again. This is terrible.
Additional Notes:
Truck just made a year old and killed on me in the middle of road. They are saying I need a new engine and maybe transmission. Could not shift truck into neutral, which left me stranded on busy road. For unsafe and had me nervous. Trying to get GMC to buy me out of this vehicle. Had same problem with 6.2 liter prior to this truck. Engine and transmission was replaced. They promised if I bought new truck, I wouldn’t have the issues and here I am again. This is terrible.
Mfg Campaign: 11648892
Recall Date: Mar 17, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025