Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
Consumer Complaints
227 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Purchase the truck [XXX]. In January of 2025 it started to feel like the engine was slipping. Near the end of February, it was getting worse and the locks started locking/unlocking on their own. The vehicle stalled two separate times while driving on a main road. The first couple days of March, the car stalled, again on the road while the locks went crazy. Then, on [XXX], after I had pulled out of my driveway in my neighborhood, my car completely shut down. We had to have the truck towed to Coyle GMC, in Clarksville, Indiana. And, as of May 1st, it is still there. We have been told they need some cap for the transmission and they don't know when they will get it. They offered to give us a new transmission, but they don't know when they'll get it. I am making car payments on a car that I have not had since May 7th. Unfortunately, because I drive my car for work, it had it's 32000 miles on it, so I can't turn it in for the lemon law. I'm very lucky that my son and I were not injured when the car stalled in the middle of the road. This is an ongoing issue with GMC, and I think it should be illegal that they were selling these trucks. I have a brand new truck that I haven't driven in 2 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Purchase the truck [XXX]. In January of 2025 it started to feel like the engine was slipping. Near the end of February, it was getting worse and the locks started locking/unlocking on their own. The vehicle stalled two separate times while driving on a main road. The first couple days of March, the car stalled, again on the road while the locks went crazy. Then, on [XXX], after I had pulled out of my driveway in my neighborhood, my car completely shut down. We had to have the truck towed to Coyle GMC, in Clarksville, Indiana. And, as of May 1st, it is still there. We have been told they need some cap for the transmission and they don't know when they will get it. They offered to give us a new transmission, but they don't know when they'll get it. I am making car payments on a car that I have not had since May 7th. Unfortunately, because I drive my car for work, it had it's 32000 miles on it, so I can't turn it in for the lemon law. I'm very lucky that my son and I were not injured when the car stalled in the middle of the road. This is an ongoing issue with GMC, and I think it should be illegal that they were selling these trucks. I have a brand new truck that I haven't driven in 2 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Purchase the truck [XXX]. In January of 2025 it started to feel like the engine was slipping. Near the end of February, it was getting worse and the locks started locking/unlocking on their own. The vehicle stalled two separate times while driving on a main road. The first couple days of March, the car stalled, again on the road while the locks went crazy. Then, on [XXX], after I had pulled out of my driveway in my neighborhood, my car completely shut down. We had to have the truck towed to Coyle GMC, in Clarksville, Indiana. And, as of May 1st, it is still there. We have been told they need some cap for the transmission and they don't know when they will get it. They offered to give us a new transmission, but they don't know when they'll get it. I am making car payments on a car that I have not had since May 7th. Unfortunately, because I drive my car for work, it had it's 32000 miles on it, so I can't turn it in for the lemon law. I'm very lucky that my son and I were not injured when the car stalled in the middle of the road. This is an ongoing issue with GMC, and I think it should be illegal that they were selling these trucks. I have a brand new truck that I haven't driven in 2 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11658215
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11658275
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I had an engine failure with a complete loss of power while driving on a state highway early on 12/13/24. No lights, hazard lights, nothing would turn on for over 10 minutes, then once started my truck said "shut off engine, low oil pressure". There was a bearing failure that sent metal fragments all through the engine. My truck went into the dealership on 12/17/24 and i received it back with a new engine on 4/18/25. It has the same L87 engine with the same recommended oil as before the recall. I asked GMC to buy it back from me because it's neither dependable or safe after what happened. I was refused without being given a reason.
Corrective Action:
I had an engine failure with a complete loss of power while driving on a state highway early on 12/13/24. No lights, hazard lights, nothing would turn on for over 10 minutes, then once started my truck said "shut off engine, low oil pressure". There was a bearing failure that sent metal fragments all through the engine. My truck went into the dealership on 12/17/24 and i received it back with a new engine on 4/18/25. It has the same L87 engine with the same recommended oil as before the recall. I asked GMC to buy it back from me because it's neither dependable or safe after what happened. I was refused without being given a reason.
Additional Notes:
I had an engine failure with a complete loss of power while driving on a state highway early on 12/13/24. No lights, hazard lights, nothing would turn on for over 10 minutes, then once started my truck said "shut off engine, low oil pressure". There was a bearing failure that sent metal fragments all through the engine. My truck went into the dealership on 12/17/24 and i received it back with a new engine on 4/18/25. It has the same L87 engine with the same recommended oil as before the recall. I asked GMC to buy it back from me because it's neither dependable or safe after what happened. I was refused without being given a reason.
Mfg Campaign: 11657855
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On April 21, 2025 around 11pm, I was entering my neighborhood, I was slowing to a stop, the truck shut off, shifted to neutral on its own. Clusters were still on though, no error codes other than instruction to turn ignition back on. I tried for over 20 minutes with no luck. I placed the truck in park and shut it off after that I couldn't get it change back to neutral. Was on the phone with onstar and recorded it. Eventually it turned on with check engine light, made it home. On April 22, 2025, I dropped it off at Classic Buick GMC 16835 Katy Fwy, Houston, Texas 77094. Service rep informed me I will require a new engine as there are metal shavings in the oil filter as a result of worn cam shaft bearings. They have had the truck at their shop since the incident.
Corrective Action:
On April 21, 2025 around 11pm, I was entering my neighborhood, I was slowing to a stop, the truck shut off, shifted to neutral on its own. Clusters were still on though, no error codes other than instruction to turn ignition back on. I tried for over 20 minutes with no luck. I placed the truck in park and shut it off after that I couldn't get it change back to neutral. Was on the phone with onstar and recorded it. Eventually it turned on with check engine light, made it home. On April 22, 2025, I dropped it off at Classic Buick GMC 16835 Katy Fwy, Houston, Texas 77094. Service rep informed me I will require a new engine as there are metal shavings in the oil filter as a result of worn cam shaft bearings. They have had the truck at their shop since the incident.
Additional Notes:
On April 21, 2025 around 11pm, I was entering my neighborhood, I was slowing to a stop, the truck shut off, shifted to neutral on its own. Clusters were still on though, no error codes other than instruction to turn ignition back on. I tried for over 20 minutes with no luck. I placed the truck in park and shut it off after that I couldn't get it change back to neutral. Was on the phone with onstar and recorded it. Eventually it turned on with check engine light, made it home. On April 22, 2025, I dropped it off at Classic Buick GMC 16835 Katy Fwy, Houston, Texas 77094. Service rep informed me I will require a new engine as there are metal shavings in the oil filter as a result of worn cam shaft bearings. They have had the truck at their shop since the incident.
Mfg Campaign: 11657927
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On April 21, 2025 around 11pm, I was entering my neighborhood, I was slowing to a stop, the truck shut off, shifted to neutral on its own. Clusters were still on though, no error codes other than instruction to turn ignition back on. I tried for over 20 minutes with no luck. I placed the truck in park and shut it off after that I couldn't get it change back to neutral. Was on the phone with onstar and recorded it. Eventually it turned on with check engine light, made it home. On April 22, 2025, I dropped it off at Classic Buick GMC 16835 Katy Fwy, Houston, Texas 77094. Service rep informed me I will require a new engine as there are metal shavings in the oil filter as a result of worn cam shaft bearings. They have had the truck at their shop since the incident.
Corrective Action:
On April 21, 2025 around 11pm, I was entering my neighborhood, I was slowing to a stop, the truck shut off, shifted to neutral on its own. Clusters were still on though, no error codes other than instruction to turn ignition back on. I tried for over 20 minutes with no luck. I placed the truck in park and shut it off after that I couldn't get it change back to neutral. Was on the phone with onstar and recorded it. Eventually it turned on with check engine light, made it home. On April 22, 2025, I dropped it off at Classic Buick GMC 16835 Katy Fwy, Houston, Texas 77094. Service rep informed me I will require a new engine as there are metal shavings in the oil filter as a result of worn cam shaft bearings. They have had the truck at their shop since the incident.
Additional Notes:
On April 21, 2025 around 11pm, I was entering my neighborhood, I was slowing to a stop, the truck shut off, shifted to neutral on its own. Clusters were still on though, no error codes other than instruction to turn ignition back on. I tried for over 20 minutes with no luck. I placed the truck in park and shut it off after that I couldn't get it change back to neutral. Was on the phone with onstar and recorded it. Eventually it turned on with check engine light, made it home. On April 22, 2025, I dropped it off at Classic Buick GMC 16835 Katy Fwy, Houston, Texas 77094. Service rep informed me I will require a new engine as there are metal shavings in the oil filter as a result of worn cam shaft bearings. They have had the truck at their shop since the incident.
Mfg Campaign: 11657927
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Q1: Engine lost propulsion Q2: I was stuck in middle of highway Q3: Yes, engine needs replacement Q4: Dealer Q5: No, check engine light came on once lost of power
Corrective Action:
Q1: Engine lost propulsion Q2: I was stuck in middle of highway Q3: Yes, engine needs replacement Q4: Dealer Q5: No, check engine light came on once lost of power
Additional Notes:
Q1: Engine lost propulsion Q2: I was stuck in middle of highway Q3: Yes, engine needs replacement Q4: Dealer Q5: No, check engine light came on once lost of power
Mfg Campaign: 11658056
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I leased a 2024 GMC Sierra 1500 Denali Ultimate with the 6.2L V8 engine. The vehicle experienced multiple engine-related issues over time, including stalling on [XXX], and again in early 2025. On [XXX], the engine completely failed while I was driving on the highway. The truck suddenly shut down, forcing me to pull over in a dangerous situation. It was towed to North Bay Cadillac, where they confirmed the engine needed to be fully replaced. They also stated this issue is related to a known engine defect affecting 6.2L engines across GM vehicles. The vehicle has been in the shop for extended periods and is currently undergoing repairs estimated to take over a month. GM provided a loaner vehicle after 12 days, but I remain financially responsible for a defective truck that posed a serious safety risk. No warning lights were present before the failure. I am requesting that this issue be formally documented due to the severity of the safety hazard and the widespread nature of this engine problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I leased a 2024 GMC Sierra 1500 Denali Ultimate with the 6.2L V8 engine. The vehicle experienced multiple engine-related issues over time, including stalling on [XXX], and again in early 2025. On [XXX], the engine completely failed while I was driving on the highway. The truck suddenly shut down, forcing me to pull over in a dangerous situation. It was towed to North Bay Cadillac, where they confirmed the engine needed to be fully replaced. They also stated this issue is related to a known engine defect affecting 6.2L engines across GM vehicles. The vehicle has been in the shop for extended periods and is currently undergoing repairs estimated to take over a month. GM provided a loaner vehicle after 12 days, but I remain financially responsible for a defective truck that posed a serious safety risk. No warning lights were present before the failure. I am requesting that this issue be formally documented due to the severity of the safety hazard and the widespread nature of this engine problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I leased a 2024 GMC Sierra 1500 Denali Ultimate with the 6.2L V8 engine. The vehicle experienced multiple engine-related issues over time, including stalling on [XXX], and again in early 2025. On [XXX], the engine completely failed while I was driving on the highway. The truck suddenly shut down, forcing me to pull over in a dangerous situation. It was towed to North Bay Cadillac, where they confirmed the engine needed to be fully replaced. They also stated this issue is related to a known engine defect affecting 6.2L engines across GM vehicles. The vehicle has been in the shop for extended periods and is currently undergoing repairs estimated to take over a month. GM provided a loaner vehicle after 12 days, but I remain financially responsible for a defective truck that posed a serious safety risk. No warning lights were present before the failure. I am requesting that this issue be formally documented due to the severity of the safety hazard and the widespread nature of this engine problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11657414
Recall Date: Apr 29, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I leased a 2024 GMC Sierra 1500 Denali Ultimate with the 6.2L V8 engine. The vehicle experienced multiple engine-related issues over time, including stalling on [XXX], and again in early 2025. On [XXX], the engine completely failed while I was driving on the highway. The truck suddenly shut down, forcing me to pull over in a dangerous situation. It was towed to North Bay Cadillac, where they confirmed the engine needed to be fully replaced. They also stated this issue is related to a known engine defect affecting 6.2L engines across GM vehicles. The vehicle has been in the shop for extended periods and is currently undergoing repairs estimated to take over a month. GM provided a loaner vehicle after 12 days, but I remain financially responsible for a defective truck that posed a serious safety risk. No warning lights were present before the failure. I am requesting that this issue be formally documented due to the severity of the safety hazard and the widespread nature of this engine problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I leased a 2024 GMC Sierra 1500 Denali Ultimate with the 6.2L V8 engine. The vehicle experienced multiple engine-related issues over time, including stalling on [XXX], and again in early 2025. On [XXX], the engine completely failed while I was driving on the highway. The truck suddenly shut down, forcing me to pull over in a dangerous situation. It was towed to North Bay Cadillac, where they confirmed the engine needed to be fully replaced. They also stated this issue is related to a known engine defect affecting 6.2L engines across GM vehicles. The vehicle has been in the shop for extended periods and is currently undergoing repairs estimated to take over a month. GM provided a loaner vehicle after 12 days, but I remain financially responsible for a defective truck that posed a serious safety risk. No warning lights were present before the failure. I am requesting that this issue be formally documented due to the severity of the safety hazard and the widespread nature of this engine problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I leased a 2024 GMC Sierra 1500 Denali Ultimate with the 6.2L V8 engine. The vehicle experienced multiple engine-related issues over time, including stalling on [XXX], and again in early 2025. On [XXX], the engine completely failed while I was driving on the highway. The truck suddenly shut down, forcing me to pull over in a dangerous situation. It was towed to North Bay Cadillac, where they confirmed the engine needed to be fully replaced. They also stated this issue is related to a known engine defect affecting 6.2L engines across GM vehicles. The vehicle has been in the shop for extended periods and is currently undergoing repairs estimated to take over a month. GM provided a loaner vehicle after 12 days, but I remain financially responsible for a defective truck that posed a serious safety risk. No warning lights were present before the failure. I am requesting that this issue be formally documented due to the severity of the safety hazard and the widespread nature of this engine problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11657414
Recall Date: Apr 29, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On April 23rd, while traveling, I began hearing a loud, metal on metal knock. My truck began to lose all pulling power. I had no engine warnings, no check engine lights or any other indicator of engine trouble. I pulled to the side of the road and exited the vehicle. It was then I realized it was my engine making the noise. I have since had it towed to the dealer where it sits while I wait to hear back from the service department a final diagnosis. I was told this was most likely a rod or bearing. On Friday April 25, I was told of the recall. I was told I would probably need a new engine but they haven't been instructed on what the next step would be from GM.
Corrective Action:
On April 23rd, while traveling, I began hearing a loud, metal on metal knock. My truck began to lose all pulling power. I had no engine warnings, no check engine lights or any other indicator of engine trouble. I pulled to the side of the road and exited the vehicle. It was then I realized it was my engine making the noise. I have since had it towed to the dealer where it sits while I wait to hear back from the service department a final diagnosis. I was told this was most likely a rod or bearing. On Friday April 25, I was told of the recall. I was told I would probably need a new engine but they haven't been instructed on what the next step would be from GM.
Additional Notes:
On April 23rd, while traveling, I began hearing a loud, metal on metal knock. My truck began to lose all pulling power. I had no engine warnings, no check engine lights or any other indicator of engine trouble. I pulled to the side of the road and exited the vehicle. It was then I realized it was my engine making the noise. I have since had it towed to the dealer where it sits while I wait to hear back from the service department a final diagnosis. I was told this was most likely a rod or bearing. On Friday April 25, I was told of the recall. I was told I would probably need a new engine but they haven't been instructed on what the next step would be from GM.
Mfg Campaign: 11657513
Recall Date: Apr 29, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While exiting the highway and transitioning into a turn lane, my 2024 GMC Sierra AT4 (with 12,887 miles) suddenly and completely shut down without any prior warning. All vehicle systems—including electrical—failed simultaneously. This included the dashboard, steering assistance, and emergency lights, which significantly compromised my safety. I was unable to alert surrounding drivers or move the vehicle out of the traffic lane. There were multiple cars behind me, and I was placed in an extremely unsafe situation due to the sudden loss of control and inability to signal or restart the vehicle. I immediately contacted emergency services, and a police officer arrived approximately 10 minutes later to assist. Roadside assistance later pulled diagnostic code P0016 from the truck’s computer. I have since learned that this code corresponds to a known engine timing defect and is the subject of a recent GMC recall issued just days prior to the incident. The failure occurred without any warning lights, messages, or symptoms beforehand. The vehicle is now with a GMC dealer and is available for inspection upon request. To my knowledge, the issue has not yet been independently confirmed, but I believe it is directly connected to the recalled component.
Corrective Action:
While exiting the highway and transitioning into a turn lane, my 2024 GMC Sierra AT4 (with 12,887 miles) suddenly and completely shut down without any prior warning. All vehicle systems—including electrical—failed simultaneously. This included the dashboard, steering assistance, and emergency lights, which significantly compromised my safety. I was unable to alert surrounding drivers or move the vehicle out of the traffic lane. There were multiple cars behind me, and I was placed in an extremely unsafe situation due to the sudden loss of control and inability to signal or restart the vehicle. I immediately contacted emergency services, and a police officer arrived approximately 10 minutes later to assist. Roadside assistance later pulled diagnostic code P0016 from the truck’s computer. I have since learned that this code corresponds to a known engine timing defect and is the subject of a recent GMC recall issued just days prior to the incident. The failure occurred without any warning lights, messages, or symptoms beforehand. The vehicle is now with a GMC dealer and is available for inspection upon request. To my knowledge, the issue has not yet been independently confirmed, but I believe it is directly connected to the recalled component.
Additional Notes:
While exiting the highway and transitioning into a turn lane, my 2024 GMC Sierra AT4 (with 12,887 miles) suddenly and completely shut down without any prior warning. All vehicle systems—including electrical—failed simultaneously. This included the dashboard, steering assistance, and emergency lights, which significantly compromised my safety. I was unable to alert surrounding drivers or move the vehicle out of the traffic lane. There were multiple cars behind me, and I was placed in an extremely unsafe situation due to the sudden loss of control and inability to signal or restart the vehicle. I immediately contacted emergency services, and a police officer arrived approximately 10 minutes later to assist. Roadside assistance later pulled diagnostic code P0016 from the truck’s computer. I have since learned that this code corresponds to a known engine timing defect and is the subject of a recent GMC recall issued just days prior to the incident. The failure occurred without any warning lights, messages, or symptoms beforehand. The vehicle is now with a GMC dealer and is available for inspection upon request. To my knowledge, the issue has not yet been independently confirmed, but I believe it is directly connected to the recalled component.
Mfg Campaign: 11657587
Recall Date: Apr 29, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While exiting the highway and transitioning into a turn lane, my 2024 GMC Sierra AT4 (with 12,887 miles) suddenly and completely shut down without any prior warning. All vehicle systems—including electrical—failed simultaneously. This included the dashboard, steering assistance, and emergency lights, which significantly compromised my safety. I was unable to alert surrounding drivers or move the vehicle out of the traffic lane. There were multiple cars behind me, and I was placed in an extremely unsafe situation due to the sudden loss of control and inability to signal or restart the vehicle. I immediately contacted emergency services, and a police officer arrived approximately 10 minutes later to assist. Roadside assistance later pulled diagnostic code P0016 from the truck’s computer. I have since learned that this code corresponds to a known engine timing defect and is the subject of a recent GMC recall issued just days prior to the incident. The failure occurred without any warning lights, messages, or symptoms beforehand. The vehicle is now with a GMC dealer and is available for inspection upon request. To my knowledge, the issue has not yet been independently confirmed, but I believe it is directly connected to the recalled component.
Corrective Action:
While exiting the highway and transitioning into a turn lane, my 2024 GMC Sierra AT4 (with 12,887 miles) suddenly and completely shut down without any prior warning. All vehicle systems—including electrical—failed simultaneously. This included the dashboard, steering assistance, and emergency lights, which significantly compromised my safety. I was unable to alert surrounding drivers or move the vehicle out of the traffic lane. There were multiple cars behind me, and I was placed in an extremely unsafe situation due to the sudden loss of control and inability to signal or restart the vehicle. I immediately contacted emergency services, and a police officer arrived approximately 10 minutes later to assist. Roadside assistance later pulled diagnostic code P0016 from the truck’s computer. I have since learned that this code corresponds to a known engine timing defect and is the subject of a recent GMC recall issued just days prior to the incident. The failure occurred without any warning lights, messages, or symptoms beforehand. The vehicle is now with a GMC dealer and is available for inspection upon request. To my knowledge, the issue has not yet been independently confirmed, but I believe it is directly connected to the recalled component.
Additional Notes:
While exiting the highway and transitioning into a turn lane, my 2024 GMC Sierra AT4 (with 12,887 miles) suddenly and completely shut down without any prior warning. All vehicle systems—including electrical—failed simultaneously. This included the dashboard, steering assistance, and emergency lights, which significantly compromised my safety. I was unable to alert surrounding drivers or move the vehicle out of the traffic lane. There were multiple cars behind me, and I was placed in an extremely unsafe situation due to the sudden loss of control and inability to signal or restart the vehicle. I immediately contacted emergency services, and a police officer arrived approximately 10 minutes later to assist. Roadside assistance later pulled diagnostic code P0016 from the truck’s computer. I have since learned that this code corresponds to a known engine timing defect and is the subject of a recent GMC recall issued just days prior to the incident. The failure occurred without any warning lights, messages, or symptoms beforehand. The vehicle is now with a GMC dealer and is available for inspection upon request. To my knowledge, the issue has not yet been independently confirmed, but I believe it is directly connected to the recalled component.
Mfg Campaign: 11657587
Recall Date: Apr 29, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While exiting the highway and transitioning into a turn lane, my 2024 GMC Sierra AT4 (with 12,887 miles) suddenly and completely shut down without any prior warning. All vehicle systems—including electrical—failed simultaneously. This included the dashboard, steering assistance, and emergency lights, which significantly compromised my safety. I was unable to alert surrounding drivers or move the vehicle out of the traffic lane. There were multiple cars behind me, and I was placed in an extremely unsafe situation due to the sudden loss of control and inability to signal or restart the vehicle. I immediately contacted emergency services, and a police officer arrived approximately 10 minutes later to assist. Roadside assistance later pulled diagnostic code P0016 from the truck’s computer. I have since learned that this code corresponds to a known engine timing defect and is the subject of a recent GMC recall issued just days prior to the incident. The failure occurred without any warning lights, messages, or symptoms beforehand. The vehicle is now with a GMC dealer and is available for inspection upon request. To my knowledge, the issue has not yet been independently confirmed, but I believe it is directly connected to the recalled component.
Corrective Action:
While exiting the highway and transitioning into a turn lane, my 2024 GMC Sierra AT4 (with 12,887 miles) suddenly and completely shut down without any prior warning. All vehicle systems—including electrical—failed simultaneously. This included the dashboard, steering assistance, and emergency lights, which significantly compromised my safety. I was unable to alert surrounding drivers or move the vehicle out of the traffic lane. There were multiple cars behind me, and I was placed in an extremely unsafe situation due to the sudden loss of control and inability to signal or restart the vehicle. I immediately contacted emergency services, and a police officer arrived approximately 10 minutes later to assist. Roadside assistance later pulled diagnostic code P0016 from the truck’s computer. I have since learned that this code corresponds to a known engine timing defect and is the subject of a recent GMC recall issued just days prior to the incident. The failure occurred without any warning lights, messages, or symptoms beforehand. The vehicle is now with a GMC dealer and is available for inspection upon request. To my knowledge, the issue has not yet been independently confirmed, but I believe it is directly connected to the recalled component.
Additional Notes:
While exiting the highway and transitioning into a turn lane, my 2024 GMC Sierra AT4 (with 12,887 miles) suddenly and completely shut down without any prior warning. All vehicle systems—including electrical—failed simultaneously. This included the dashboard, steering assistance, and emergency lights, which significantly compromised my safety. I was unable to alert surrounding drivers or move the vehicle out of the traffic lane. There were multiple cars behind me, and I was placed in an extremely unsafe situation due to the sudden loss of control and inability to signal or restart the vehicle. I immediately contacted emergency services, and a police officer arrived approximately 10 minutes later to assist. Roadside assistance later pulled diagnostic code P0016 from the truck’s computer. I have since learned that this code corresponds to a known engine timing defect and is the subject of a recent GMC recall issued just days prior to the incident. The failure occurred without any warning lights, messages, or symptoms beforehand. The vehicle is now with a GMC dealer and is available for inspection upon request. To my knowledge, the issue has not yet been independently confirmed, but I believe it is directly connected to the recalled component.
Mfg Campaign: 11657587
Recall Date: Apr 29, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11657614
Recall Date: Apr 29, 2025
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
At approximate 36700 miles. Upper top molding piece next to the grill, flew off while driving down the highway at 75mph hit my windshield and cracked it. Lucky no one was flowing me. This is the second one that's has broken. The first time was driving in South Dakoda the day after I purchased the truck and one side broke so I was able to stop at a truck stop and duck tape it until I was able to take it to the dealer. This seams to be a flaw, because read this has happen to multiple truck of the same model.
Corrective Action:
At approximate 36700 miles. Upper top molding piece next to the grill, flew off while driving down the highway at 75mph hit my windshield and cracked it. Lucky no one was flowing me. This is the second one that's has broken. The first time was driving in South Dakoda the day after I purchased the truck and one side broke so I was able to stop at a truck stop and duck tape it until I was able to take it to the dealer. This seams to be a flaw, because read this has happen to multiple truck of the same model.
Additional Notes:
At approximate 36700 miles. Upper top molding piece next to the grill, flew off while driving down the highway at 75mph hit my windshield and cracked it. Lucky no one was flowing me. This is the second one that's has broken. The first time was driving in South Dakoda the day after I purchased the truck and one side broke so I was able to stop at a truck stop and duck tape it until I was able to take it to the dealer. This seams to be a flaw, because read this has happen to multiple truck of the same model.
Mfg Campaign: 11657169
Recall Date: Apr 28, 2025
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Twice in the last few weeks my tailgate has opened while driving the vehicle. Prior to this, the tailgate has never dropped while driving since the vehicle has been new. The tailgate was not down whenever I left, but it was down whenever I got to my location. I did not hit the tailgate button to drop the tailgate at any time before during or after this trip. On the one occurrence, items were lost from the bed of the truck, which could cause a road hazard for other motorists. There were no warning lights or notifications that the tailgate was open on the driver information center or elsewhere. I have service scheduled with the dealer on 5/2/25 to inspect the vehicle. I am unsure at what point in the trip the tailgate opened.
Corrective Action:
Twice in the last few weeks my tailgate has opened while driving the vehicle. Prior to this, the tailgate has never dropped while driving since the vehicle has been new. The tailgate was not down whenever I left, but it was down whenever I got to my location. I did not hit the tailgate button to drop the tailgate at any time before during or after this trip. On the one occurrence, items were lost from the bed of the truck, which could cause a road hazard for other motorists. There were no warning lights or notifications that the tailgate was open on the driver information center or elsewhere. I have service scheduled with the dealer on 5/2/25 to inspect the vehicle. I am unsure at what point in the trip the tailgate opened.
Additional Notes:
Twice in the last few weeks my tailgate has opened while driving the vehicle. Prior to this, the tailgate has never dropped while driving since the vehicle has been new. The tailgate was not down whenever I left, but it was down whenever I got to my location. I did not hit the tailgate button to drop the tailgate at any time before during or after this trip. On the one occurrence, items were lost from the bed of the truck, which could cause a road hazard for other motorists. There were no warning lights or notifications that the tailgate was open on the driver information center or elsewhere. I have service scheduled with the dealer on 5/2/25 to inspect the vehicle. I am unsure at what point in the trip the tailgate opened.
Mfg Campaign: 11657356
Recall Date: Apr 28, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
In the midst of driving my vehicle, soon after exiting the expressway. I received a notification across the dashboard stating to press the brake to start engine. It was totally confusing because I was actually driving and doing so at a speed of approximately 45 miles per hour because I just exited the freeway. Then I noticed the car would not accelerate. At that point I realized that my car had shut down on me while in the midst of driving. I had to very cautiously maneuver my way through traffic to the side of the road where I parked and called onstar for help. This was a very scary moment because I felt as if I could have very easily caused an accident and injured or cost the life of myself or an innocent person. The engine shut down was not evident because all the dashboard lights were still functioning as normal. I don't feel safe driving the vehicle and would very much like to replace with something else, but I feel stuck with it. Dealership says that the vehicle depreciation for one year was $10,000.00 and that I will have to roll that 10k into the price of any new vehicle if I wanted to get out of the current lease. That makes the purchase of newer, safer vehicle unaffordable for me, so again I feel stuck driving something that could have very easily cost me my life.
Corrective Action:
In the midst of driving my vehicle, soon after exiting the expressway. I received a notification across the dashboard stating to press the brake to start engine. It was totally confusing because I was actually driving and doing so at a speed of approximately 45 miles per hour because I just exited the freeway. Then I noticed the car would not accelerate. At that point I realized that my car had shut down on me while in the midst of driving. I had to very cautiously maneuver my way through traffic to the side of the road where I parked and called onstar for help. This was a very scary moment because I felt as if I could have very easily caused an accident and injured or cost the life of myself or an innocent person. The engine shut down was not evident because all the dashboard lights were still functioning as normal. I don't feel safe driving the vehicle and would very much like to replace with something else, but I feel stuck with it. Dealership says that the vehicle depreciation for one year was $10,000.00 and that I will have to roll that 10k into the price of any new vehicle if I wanted to get out of the current lease. That makes the purchase of newer, safer vehicle unaffordable for me, so again I feel stuck driving something that could have very easily cost me my life.
Additional Notes:
In the midst of driving my vehicle, soon after exiting the expressway. I received a notification across the dashboard stating to press the brake to start engine. It was totally confusing because I was actually driving and doing so at a speed of approximately 45 miles per hour because I just exited the freeway. Then I noticed the car would not accelerate. At that point I realized that my car had shut down on me while in the midst of driving. I had to very cautiously maneuver my way through traffic to the side of the road where I parked and called onstar for help. This was a very scary moment because I felt as if I could have very easily caused an accident and injured or cost the life of myself or an innocent person. The engine shut down was not evident because all the dashboard lights were still functioning as normal. I don't feel safe driving the vehicle and would very much like to replace with something else, but I feel stuck with it. Dealership says that the vehicle depreciation for one year was $10,000.00 and that I will have to roll that 10k into the price of any new vehicle if I wanted to get out of the current lease. That makes the purchase of newer, safer vehicle unaffordable for me, so again I feel stuck driving something that could have very easily cost me my life.
Mfg Campaign: 11656955
Recall Date: Apr 26, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 GMC Sierra 1500. The contact stated while stopped at an intersection attempting to make a left turn, the vehicle lost power and the infotainment center failed to operate. The contact stated that the vehicle was on the left side of the roadway waiting for Roadside Assistance for the vehicle to be towed to the dealer. A dealer was contacted. The vehicle was towed to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 50,000.
Corrective Action:
The contact owns a 2024 GMC Sierra 1500. The contact stated while stopped at an intersection attempting to make a left turn, the vehicle lost power and the infotainment center failed to operate. The contact stated that the vehicle was on the left side of the roadway waiting for Roadside Assistance for the vehicle to be towed to the dealer. A dealer was contacted. The vehicle was towed to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 50,000.
Additional Notes:
The contact owns a 2024 GMC Sierra 1500. The contact stated while stopped at an intersection attempting to make a left turn, the vehicle lost power and the infotainment center failed to operate. The contact stated that the vehicle was on the left side of the roadway waiting for Roadside Assistance for the vehicle to be towed to the dealer. A dealer was contacted. The vehicle was towed to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 50,000.
Mfg Campaign: 11656600
Recall Date: Apr 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine exploded. No warning just quit running while cruise control set, just had a thump and started to slow down as engine quit running. Caused a problem as road had no shoulder. Had to be towed to dealer for engine replacement.
Corrective Action:
Engine exploded. No warning just quit running while cruise control set, just had a thump and started to slow down as engine quit running. Caused a problem as road had no shoulder. Had to be towed to dealer for engine replacement.
Additional Notes:
Engine exploded. No warning just quit running while cruise control set, just had a thump and started to slow down as engine quit running. Caused a problem as road had no shoulder. Had to be towed to dealer for engine replacement.
Mfg Campaign: 11656205
Recall Date: Apr 22, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle was purchased new in December 2023. In January 2024, with 110 miles on the vehicle the engine blew. Took over a month to get a new engine installed. In March 2025, with 14,500 miles on the vehicle, the engine blew again, This time i was traveling on a busy New York parkway with my [XXX] grandson. Luckily i was able to coast off the parkway without incident. I am now still awaiting a third engine to be installed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle was purchased new in December 2023. In January 2024, with 110 miles on the vehicle the engine blew. Took over a month to get a new engine installed. In March 2025, with 14,500 miles on the vehicle, the engine blew again, This time i was traveling on a busy New York parkway with my [XXX] grandson. Luckily i was able to coast off the parkway without incident. I am now still awaiting a third engine to be installed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle was purchased new in December 2023. In January 2024, with 110 miles on the vehicle the engine blew. Took over a month to get a new engine installed. In March 2025, with 14,500 miles on the vehicle, the engine blew again, This time i was traveling on a busy New York parkway with my [XXX] grandson. Luckily i was able to coast off the parkway without incident. I am now still awaiting a third engine to be installed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11655169
Recall Date: Apr 17, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
# 11648853 issue started on [XXX] I just experienced the same issue yesterday, and left it at dealership. Transmission fails to shift, upon entering highway, and concerned about being struck from behind. GMC dealer claimed to have addressed the issue at 4785 miles, and now 4 weeks later, at 5196 the same issue started again. I felt a slight shudder, and then loss of power, and "Reduced Acceleration Drive with Care" came on instrument panel, along with check engine light on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
# 11648853 issue started on [XXX] I just experienced the same issue yesterday, and left it at dealership. Transmission fails to shift, upon entering highway, and concerned about being struck from behind. GMC dealer claimed to have addressed the issue at 4785 miles, and now 4 weeks later, at 5196 the same issue started again. I felt a slight shudder, and then loss of power, and "Reduced Acceleration Drive with Care" came on instrument panel, along with check engine light on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
# 11648853 issue started on [XXX] I just experienced the same issue yesterday, and left it at dealership. Transmission fails to shift, upon entering highway, and concerned about being struck from behind. GMC dealer claimed to have addressed the issue at 4785 miles, and now 4 weeks later, at 5196 the same issue started again. I felt a slight shudder, and then loss of power, and "Reduced Acceleration Drive with Care" came on instrument panel, along with check engine light on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11654431
Recall Date: Apr 14, 2025
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