Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447990
Recall Date: Sep 12, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
Consumer Complaints
314 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The valve body in the transmission failed at 28,000 miles. My name is attached to an additional same exact vehicle where transmission failed. These transmissions should be recalled due to loss of propulsion. The dealership service lots are full of vehicles with the same failed transmission
Corrective Action:
The valve body in the transmission failed at 28,000 miles. My name is attached to an additional same exact vehicle where transmission failed. These transmissions should be recalled due to loss of propulsion. The dealership service lots are full of vehicles with the same failed transmission
Additional Notes:
The valve body in the transmission failed at 28,000 miles. My name is attached to an additional same exact vehicle where transmission failed. These transmissions should be recalled due to loss of propulsion. The dealership service lots are full of vehicles with the same failed transmission
Mfg Campaign: 11677108
Recall Date: Jul 29, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2023 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the contact believed that an inspection and adding thicker viscosity oil was not a remedy but instead a temporary fix. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was unable to explain the engine inspection criteria to the contact. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2023 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the contact believed that an inspection and adding thicker viscosity oil was not a remedy but instead a temporary fix. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was unable to explain the engine inspection criteria to the contact. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2023 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the contact believed that an inspection and adding thicker viscosity oil was not a remedy but instead a temporary fix. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was unable to explain the engine inspection criteria to the contact. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11676748
Recall Date: Jul 28, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11676099
Recall Date: Jul 25, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on the freeway, 65 MPH, I Went to accelerate as vehicle was slowing down with no response, looked at dash and noticed vehicle was in neutral, with a message saying “restart Vehicle to shift” thankfully I was able to get over a few lanes to pull over and restart vehicle. Very scary incident while on a busy early morning commute to work.
Corrective Action:
While driving on the freeway, 65 MPH, I Went to accelerate as vehicle was slowing down with no response, looked at dash and noticed vehicle was in neutral, with a message saying “restart Vehicle to shift” thankfully I was able to get over a few lanes to pull over and restart vehicle. Very scary incident while on a busy early morning commute to work.
Additional Notes:
While driving on the freeway, 65 MPH, I Went to accelerate as vehicle was slowing down with no response, looked at dash and noticed vehicle was in neutral, with a message saying “restart Vehicle to shift” thankfully I was able to get over a few lanes to pull over and restart vehicle. Very scary incident while on a busy early morning commute to work.
Mfg Campaign: 11675810
Recall Date: Jul 24, 2025
General Motors, Llc
Defect Description:
STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL
Potential Consequences:
The contact owns a 2023 GMC Sierra. The contact stated that while driving at an undisclosed speed, the grill reflector above the grill detached and flew off into traffic. The vehicle was taken to a dealer, where it was diagnosed that the reflector needed to be replaced. The vehicle was not repaired. The contact believed that the failure was associated with Manufacturer Recall Number: N242490120. The manufacturer was notified of the failure. The failure mileage was 43,000.
Corrective Action:
The contact owns a 2023 GMC Sierra. The contact stated that while driving at an undisclosed speed, the grill reflector above the grill detached and flew off into traffic. The vehicle was taken to a dealer, where it was diagnosed that the reflector needed to be replaced. The vehicle was not repaired. The contact believed that the failure was associated with Manufacturer Recall Number: N242490120. The manufacturer was notified of the failure. The failure mileage was 43,000.
Additional Notes:
The contact owns a 2023 GMC Sierra. The contact stated that while driving at an undisclosed speed, the grill reflector above the grill detached and flew off into traffic. The vehicle was taken to a dealer, where it was diagnosed that the reflector needed to be replaced. The vehicle was not repaired. The contact believed that the failure was associated with Manufacturer Recall Number: N242490120. The manufacturer was notified of the failure. The failure mileage was 43,000.
Mfg Campaign: 11674994
Recall Date: Jul 21, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Tail gate keeps opening
Corrective Action:
Tail gate keeps opening
Additional Notes:
Tail gate keeps opening
Mfg Campaign: 11675224
Recall Date: Jul 21, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The entire instrument panel is blacked out. I can not see the speed, how much fuel and no waring lights etc. The screen flashes between black and dark blue and there is a repetative "ding" that I have no idea what is caused from since I can not see any warning lights, etc.This puts me and others at risk due to not being able to see any functions for operation of the vehicle, the speed or any indicator lights of vehicle issues. The dealer has seen the truck, and informed me that this is a known problem and they would have to order parts. According to the service department, parts for replacement will be covered under warranty/recall and they have been on order. It has been 3 weeks and they have no knowledge of when the parts will be in to make repair. There was no warning on this problem, the panel just went out.
Corrective Action:
The entire instrument panel is blacked out. I can not see the speed, how much fuel and no waring lights etc. The screen flashes between black and dark blue and there is a repetative "ding" that I have no idea what is caused from since I can not see any warning lights, etc.This puts me and others at risk due to not being able to see any functions for operation of the vehicle, the speed or any indicator lights of vehicle issues. The dealer has seen the truck, and informed me that this is a known problem and they would have to order parts. According to the service department, parts for replacement will be covered under warranty/recall and they have been on order. It has been 3 weeks and they have no knowledge of when the parts will be in to make repair. There was no warning on this problem, the panel just went out.
Additional Notes:
The entire instrument panel is blacked out. I can not see the speed, how much fuel and no waring lights etc. The screen flashes between black and dark blue and there is a repetative "ding" that I have no idea what is caused from since I can not see any warning lights, etc.This puts me and others at risk due to not being able to see any functions for operation of the vehicle, the speed or any indicator lights of vehicle issues. The dealer has seen the truck, and informed me that this is a known problem and they would have to order parts. According to the service department, parts for replacement will be covered under warranty/recall and they have been on order. It has been 3 weeks and they have no knowledge of when the parts will be in to make repair. There was no warning on this problem, the panel just went out.
Mfg Campaign: 11674179
Recall Date: Jul 17, 2025
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The entire instrument panel is blacked out. I can not see the speed, how much fuel and no waring lights etc. The screen flashes between black and dark blue and there is a repetative "ding" that I have no idea what is caused from since I can not see any warning lights, etc.This puts me and others at risk due to not being able to see any functions for operation of the vehicle, the speed or any indicator lights of vehicle issues. The dealer has seen the truck, and informed me that this is a known problem and they would have to order parts. According to the service department, parts for replacement will be covered under warranty/recall and they have been on order. It has been 3 weeks and they have no knowledge of when the parts will be in to make repair. There was no warning on this problem, the panel just went out.
Corrective Action:
The entire instrument panel is blacked out. I can not see the speed, how much fuel and no waring lights etc. The screen flashes between black and dark blue and there is a repetative "ding" that I have no idea what is caused from since I can not see any warning lights, etc.This puts me and others at risk due to not being able to see any functions for operation of the vehicle, the speed or any indicator lights of vehicle issues. The dealer has seen the truck, and informed me that this is a known problem and they would have to order parts. According to the service department, parts for replacement will be covered under warranty/recall and they have been on order. It has been 3 weeks and they have no knowledge of when the parts will be in to make repair. There was no warning on this problem, the panel just went out.
Additional Notes:
The entire instrument panel is blacked out. I can not see the speed, how much fuel and no waring lights etc. The screen flashes between black and dark blue and there is a repetative "ding" that I have no idea what is caused from since I can not see any warning lights, etc.This puts me and others at risk due to not being able to see any functions for operation of the vehicle, the speed or any indicator lights of vehicle issues. The dealer has seen the truck, and informed me that this is a known problem and they would have to order parts. According to the service department, parts for replacement will be covered under warranty/recall and they have been on order. It has been 3 weeks and they have no knowledge of when the parts will be in to make repair. There was no warning on this problem, the panel just went out.
Mfg Campaign: 11674179
Recall Date: Jul 17, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle was in for routine service, oil change and tire rotation. Per the published engine recall bulletin [Manufacturer Recall Number N252494000] the recall directs the technicians to check for a DTC and if not present to drain and replace filter and oil using 0-40W oil, to replace the oil filler cap with new oil specification labeling, and provide a corrected page for the owners operating manual. All very simple steps. There is absolutely no reason for this check and service not to be performed during routine maintenance. GM is dragging their feet on performing a critical recall and should be held accountable for slow walking this recall. Servicing dealer claims they had ZERO 0-40W oil in the entire dealership. I can go to Walmart and get cases of this oil. Replacement Filler Caps, which must be replaced can be quickly produced by the tens of thousands if desired, which apparently is a very low priority for GM. Servicing dealer was Heritage GMC, Rockwall, TX. Desired outcome is to require completion of all outstanding recalls if the vehicle is presented for servicing regardless of reason. Further, to specify a definitive timeline to complete any outstanding recalls and have that information communicated to each owner. Manufacturer Recall Number N252494000 has not been completed at this time.
Corrective Action:
Vehicle was in for routine service, oil change and tire rotation. Per the published engine recall bulletin [Manufacturer Recall Number N252494000] the recall directs the technicians to check for a DTC and if not present to drain and replace filter and oil using 0-40W oil, to replace the oil filler cap with new oil specification labeling, and provide a corrected page for the owners operating manual. All very simple steps. There is absolutely no reason for this check and service not to be performed during routine maintenance. GM is dragging their feet on performing a critical recall and should be held accountable for slow walking this recall. Servicing dealer claims they had ZERO 0-40W oil in the entire dealership. I can go to Walmart and get cases of this oil. Replacement Filler Caps, which must be replaced can be quickly produced by the tens of thousands if desired, which apparently is a very low priority for GM. Servicing dealer was Heritage GMC, Rockwall, TX. Desired outcome is to require completion of all outstanding recalls if the vehicle is presented for servicing regardless of reason. Further, to specify a definitive timeline to complete any outstanding recalls and have that information communicated to each owner. Manufacturer Recall Number N252494000 has not been completed at this time.
Additional Notes:
Vehicle was in for routine service, oil change and tire rotation. Per the published engine recall bulletin [Manufacturer Recall Number N252494000] the recall directs the technicians to check for a DTC and if not present to drain and replace filter and oil using 0-40W oil, to replace the oil filler cap with new oil specification labeling, and provide a corrected page for the owners operating manual. All very simple steps. There is absolutely no reason for this check and service not to be performed during routine maintenance. GM is dragging their feet on performing a critical recall and should be held accountable for slow walking this recall. Servicing dealer claims they had ZERO 0-40W oil in the entire dealership. I can go to Walmart and get cases of this oil. Replacement Filler Caps, which must be replaced can be quickly produced by the tens of thousands if desired, which apparently is a very low priority for GM. Servicing dealer was Heritage GMC, Rockwall, TX. Desired outcome is to require completion of all outstanding recalls if the vehicle is presented for servicing regardless of reason. Further, to specify a definitive timeline to complete any outstanding recalls and have that information communicated to each owner. Manufacturer Recall Number N252494000 has not been completed at this time.
Mfg Campaign: 11674104
Recall Date: Jul 16, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Per my dealership, there is chaffing in the main wiring harness of the vehicle and the entire harness needs to be replaced. On recall N222391510, for Sierra's of the same year, the harness had to be replaced as well.
Corrective Action:
Per my dealership, there is chaffing in the main wiring harness of the vehicle and the entire harness needs to be replaced. On recall N222391510, for Sierra's of the same year, the harness had to be replaced as well.
Additional Notes:
Per my dealership, there is chaffing in the main wiring harness of the vehicle and the entire harness needs to be replaced. On recall N222391510, for Sierra's of the same year, the harness had to be replaced as well.
Mfg Campaign: 11673582
Recall Date: Jul 15, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Per my dealership, there is chaffing in the main wiring harness of the vehicle and the entire harness needs to be replaced. On recall N222391510, for Sierra's of the same year, the harness had to be replaced as well.
Corrective Action:
Per my dealership, there is chaffing in the main wiring harness of the vehicle and the entire harness needs to be replaced. On recall N222391510, for Sierra's of the same year, the harness had to be replaced as well.
Additional Notes:
Per my dealership, there is chaffing in the main wiring harness of the vehicle and the entire harness needs to be replaced. On recall N222391510, for Sierra's of the same year, the harness had to be replaced as well.
Mfg Campaign: 11673582
Recall Date: Jul 15, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My vehicle has the 10l80 transmission. It experienced shuddering as well as several rear wheel lock ups at highway speeds. The vehicle is now out of service, since May 19 2025. I have been told there is no answer to shipment of replacement parts.
Corrective Action:
My vehicle has the 10l80 transmission. It experienced shuddering as well as several rear wheel lock ups at highway speeds. The vehicle is now out of service, since May 19 2025. I have been told there is no answer to shipment of replacement parts.
Additional Notes:
My vehicle has the 10l80 transmission. It experienced shuddering as well as several rear wheel lock ups at highway speeds. The vehicle is now out of service, since May 19 2025. I have been told there is no answer to shipment of replacement parts.
Mfg Campaign: 11673720
Recall Date: Jul 15, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2023 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11672465
Recall Date: Jul 10, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My 2023 GMC Sierra AT4 with the 6.2L L87 engine is showing signs of premature engine issues despite passing the recall inspection. I hear persistent lifter chatter, which is known to be a precursor to catastrophic failure in these engines. I no longer feel safe driving this vehicle due to the known defect with the crankshaft, rods, and valvetrain. GM issued a recall, but it appears to be incomplete and does not address the underlying issue in many vehicles, including mine. I am worried about sudden engine failure and safety while driving.
Corrective Action:
My 2023 GMC Sierra AT4 with the 6.2L L87 engine is showing signs of premature engine issues despite passing the recall inspection. I hear persistent lifter chatter, which is known to be a precursor to catastrophic failure in these engines. I no longer feel safe driving this vehicle due to the known defect with the crankshaft, rods, and valvetrain. GM issued a recall, but it appears to be incomplete and does not address the underlying issue in many vehicles, including mine. I am worried about sudden engine failure and safety while driving.
Additional Notes:
My 2023 GMC Sierra AT4 with the 6.2L L87 engine is showing signs of premature engine issues despite passing the recall inspection. I hear persistent lifter chatter, which is known to be a precursor to catastrophic failure in these engines. I no longer feel safe driving this vehicle due to the known defect with the crankshaft, rods, and valvetrain. GM issued a recall, but it appears to be incomplete and does not address the underlying issue in many vehicles, including mine. I am worried about sudden engine failure and safety while driving.
Mfg Campaign: 11672141
Recall Date: Jul 9, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2023 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11671950
Recall Date: Jul 8, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The engine failed while pulling my camper over a mountain pass. This resulted in me being stranded along side the highway with the vehicle impeding traffic. The area the vehicle broke down had no cell phone service to call for help. This engine was a replacement engine and failed with only 20,000 miles. This vehicle is effected by the recent recall the GM issued on all 6.2L engines. The were not indications the engine was going to fail.
Corrective Action:
The engine failed while pulling my camper over a mountain pass. This resulted in me being stranded along side the highway with the vehicle impeding traffic. The area the vehicle broke down had no cell phone service to call for help. This engine was a replacement engine and failed with only 20,000 miles. This vehicle is effected by the recent recall the GM issued on all 6.2L engines. The were not indications the engine was going to fail.
Additional Notes:
The engine failed while pulling my camper over a mountain pass. This resulted in me being stranded along side the highway with the vehicle impeding traffic. The area the vehicle broke down had no cell phone service to call for help. This engine was a replacement engine and failed with only 20,000 miles. This vehicle is effected by the recent recall the GM issued on all 6.2L engines. The were not indications the engine was going to fail.
Mfg Campaign: 11671651
Recall Date: Jul 7, 2025
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Tailgate opened several times without being prompted. Once while driving, two times while in park.
Corrective Action:
Tailgate opened several times without being prompted. Once while driving, two times while in park.
Additional Notes:
Tailgate opened several times without being prompted. Once while driving, two times while in park.
Mfg Campaign: 11671678
Recall Date: Jul 7, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Tailgate opened several times without being prompted. Once while driving, two times while in park.
Corrective Action:
Tailgate opened several times without being prompted. Once while driving, two times while in park.
Additional Notes:
Tailgate opened several times without being prompted. Once while driving, two times while in park.
Mfg Campaign: 11671678
Recall Date: Jul 7, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Tailgate opened several times without being prompted. Once while driving, two times while in park.
Corrective Action:
Tailgate opened several times without being prompted. Once while driving, two times while in park.
Additional Notes:
Tailgate opened several times without being prompted. Once while driving, two times while in park.
Mfg Campaign: 11671678
Recall Date: Jul 7, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
After 1-year to date of the first time the engine seized up in 2024 and was replaced with another motor. Then around father's day weekend I went to accelerate on highway and it studder and service symbols for traction control and ESC service popped up. It shook and vibrated while running. The same dealership shop that replaced it last year stated that rods and such have failed. After not resetting the mileage on the dash board for the miles on the truck or extending the warranty on the AT4 2023 model I was skeptical as it ran rough to begin with. I was told that everything is as should be when talking to them in Jan/Feb 2025. Now we're here at the shop AGAIN. the Mechanic at the dealership the first time stated that he mentioned to the manufacturer that the issues he is seeing is tied to the motor and oil transferring and he is not surprised there are the issues but the manufacturer shrugged it off. So, after having the vehicle in my possession for 2 years, I'm having the motor replaced twice in one calendar year and without a vehicle combined and counting 2.5+ months. GMC knew about the issues and decided not to address them. I loved the truck but there were too many issues and it was my first GMC and will be my LAST. I WAS a big Chevy guy most of my life.. Now I'm considering a RAM..
Corrective Action:
After 1-year to date of the first time the engine seized up in 2024 and was replaced with another motor. Then around father's day weekend I went to accelerate on highway and it studder and service symbols for traction control and ESC service popped up. It shook and vibrated while running. The same dealership shop that replaced it last year stated that rods and such have failed. After not resetting the mileage on the dash board for the miles on the truck or extending the warranty on the AT4 2023 model I was skeptical as it ran rough to begin with. I was told that everything is as should be when talking to them in Jan/Feb 2025. Now we're here at the shop AGAIN. the Mechanic at the dealership the first time stated that he mentioned to the manufacturer that the issues he is seeing is tied to the motor and oil transferring and he is not surprised there are the issues but the manufacturer shrugged it off. So, after having the vehicle in my possession for 2 years, I'm having the motor replaced twice in one calendar year and without a vehicle combined and counting 2.5+ months. GMC knew about the issues and decided not to address them. I loved the truck but there were too many issues and it was my first GMC and will be my LAST. I WAS a big Chevy guy most of my life.. Now I'm considering a RAM..
Additional Notes:
After 1-year to date of the first time the engine seized up in 2024 and was replaced with another motor. Then around father's day weekend I went to accelerate on highway and it studder and service symbols for traction control and ESC service popped up. It shook and vibrated while running. The same dealership shop that replaced it last year stated that rods and such have failed. After not resetting the mileage on the dash board for the miles on the truck or extending the warranty on the AT4 2023 model I was skeptical as it ran rough to begin with. I was told that everything is as should be when talking to them in Jan/Feb 2025. Now we're here at the shop AGAIN. the Mechanic at the dealership the first time stated that he mentioned to the manufacturer that the issues he is seeing is tied to the motor and oil transferring and he is not surprised there are the issues but the manufacturer shrugged it off. So, after having the vehicle in my possession for 2 years, I'm having the motor replaced twice in one calendar year and without a vehicle combined and counting 2.5+ months. GMC knew about the issues and decided not to address them. I loved the truck but there were too many issues and it was my first GMC and will be my LAST. I WAS a big Chevy guy most of my life.. Now I'm considering a RAM..
Mfg Campaign: 11671801
Recall Date: Jul 7, 2025
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