Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022 GMC Sierra 1500 vehicles equipped with chrome front grille deflectors. The attachments that hold the front grille deflectors in place may fracture, resulting in grille detachment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N242490120
Recall Date: Feb 6, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
General Motors, Llc
Safety Issue:
General Motors (GM) has decided that certain 2022 model year Chevrolet Silverado, and GMC Sierra vehicles equipped with an accessory sport bar. The accessory sport bar contains a high-mounted brake light that may not function. In addition, it may block the vehicle's existing high-mounted brake light. As such, these vehicles may fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "lamps, reflective devices, and associated equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222368110
Recall Date: Jun 30, 2022
Consumer Complaints
444 ComplaintsGeneral Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Tailgate inadvertently opens. There is no visual or audible alarm to inform me the rear tailgate is open. This is a Denali package truck. I have lost items, coolers, small folding tables among small items without warning. Most of the time I was traveling on a highway. Could cause accidents, injury to others as well as I have lost my belongings. I have had the dealership as well as 2 requests with GM customer service with no corrective results. The trucks tailgate will show an open display warning but only when top tailgate is down/open. If the whole tailgate is down/open there is no visual warning on dash. I believe there was an error in placement of open tailgate sensor when truck was produced. 2023 models have correct sensor placement and visual dash warning. The 2022 was a new redesign doe the Sierra class truck and there was a mistake where the open tailgate sensor was placed. I went to GMC virtual site and the 2023 model examined by GMC employee on visual check shows on complete tail gate down/open the same dash visual tail gate open alarm I see on my 2022 when only the top part of whole tailgate is open. My Dealership and GMC customer service have been involved for the past year. I have been reimbursed by GMC for my losses but problem still exists.
Corrective Action:
Tailgate inadvertently opens. There is no visual or audible alarm to inform me the rear tailgate is open. This is a Denali package truck. I have lost items, coolers, small folding tables among small items without warning. Most of the time I was traveling on a highway. Could cause accidents, injury to others as well as I have lost my belongings. I have had the dealership as well as 2 requests with GM customer service with no corrective results. The trucks tailgate will show an open display warning but only when top tailgate is down/open. If the whole tailgate is down/open there is no visual warning on dash. I believe there was an error in placement of open tailgate sensor when truck was produced. 2023 models have correct sensor placement and visual dash warning. The 2022 was a new redesign doe the Sierra class truck and there was a mistake where the open tailgate sensor was placed. I went to GMC virtual site and the 2023 model examined by GMC employee on visual check shows on complete tail gate down/open the same dash visual tail gate open alarm I see on my 2022 when only the top part of whole tailgate is open. My Dealership and GMC customer service have been involved for the past year. I have been reimbursed by GMC for my losses but problem still exists.
Additional Notes:
Tailgate inadvertently opens. There is no visual or audible alarm to inform me the rear tailgate is open. This is a Denali package truck. I have lost items, coolers, small folding tables among small items without warning. Most of the time I was traveling on a highway. Could cause accidents, injury to others as well as I have lost my belongings. I have had the dealership as well as 2 requests with GM customer service with no corrective results. The trucks tailgate will show an open display warning but only when top tailgate is down/open. If the whole tailgate is down/open there is no visual warning on dash. I believe there was an error in placement of open tailgate sensor when truck was produced. 2023 models have correct sensor placement and visual dash warning. The 2022 was a new redesign doe the Sierra class truck and there was a mistake where the open tailgate sensor was placed. I went to GMC virtual site and the 2023 model examined by GMC employee on visual check shows on complete tail gate down/open the same dash visual tail gate open alarm I see on my 2022 when only the top part of whole tailgate is open. My Dealership and GMC customer service have been involved for the past year. I have been reimbursed by GMC for my losses but problem still exists.
Mfg Campaign: 11563787
Recall Date: Jan 5, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Tailgate inadvertently opens. There is no visual or audible alarm to inform me the rear tailgate is open. This is a Denali package truck. I have lost items, coolers, small folding tables among small items without warning. Most of the time I was traveling on a highway. Could cause accidents, injury to others as well as I have lost my belongings. I have had the dealership as well as 2 requests with GM customer service with no corrective results. The trucks tailgate will show an open display warning but only when top tailgate is down/open. If the whole tailgate is down/open there is no visual warning on dash. I believe there was an error in placement of open tailgate sensor when truck was produced. 2023 models have correct sensor placement and visual dash warning. The 2022 was a new redesign doe the Sierra class truck and there was a mistake where the open tailgate sensor was placed. I went to GMC virtual site and the 2023 model examined by GMC employee on visual check shows on complete tail gate down/open the same dash visual tail gate open alarm I see on my 2022 when only the top part of whole tailgate is open. My Dealership and GMC customer service have been involved for the past year. I have been reimbursed by GMC for my losses but problem still exists.
Corrective Action:
Tailgate inadvertently opens. There is no visual or audible alarm to inform me the rear tailgate is open. This is a Denali package truck. I have lost items, coolers, small folding tables among small items without warning. Most of the time I was traveling on a highway. Could cause accidents, injury to others as well as I have lost my belongings. I have had the dealership as well as 2 requests with GM customer service with no corrective results. The trucks tailgate will show an open display warning but only when top tailgate is down/open. If the whole tailgate is down/open there is no visual warning on dash. I believe there was an error in placement of open tailgate sensor when truck was produced. 2023 models have correct sensor placement and visual dash warning. The 2022 was a new redesign doe the Sierra class truck and there was a mistake where the open tailgate sensor was placed. I went to GMC virtual site and the 2023 model examined by GMC employee on visual check shows on complete tail gate down/open the same dash visual tail gate open alarm I see on my 2022 when only the top part of whole tailgate is open. My Dealership and GMC customer service have been involved for the past year. I have been reimbursed by GMC for my losses but problem still exists.
Additional Notes:
Tailgate inadvertently opens. There is no visual or audible alarm to inform me the rear tailgate is open. This is a Denali package truck. I have lost items, coolers, small folding tables among small items without warning. Most of the time I was traveling on a highway. Could cause accidents, injury to others as well as I have lost my belongings. I have had the dealership as well as 2 requests with GM customer service with no corrective results. The trucks tailgate will show an open display warning but only when top tailgate is down/open. If the whole tailgate is down/open there is no visual warning on dash. I believe there was an error in placement of open tailgate sensor when truck was produced. 2023 models have correct sensor placement and visual dash warning. The 2022 was a new redesign doe the Sierra class truck and there was a mistake where the open tailgate sensor was placed. I went to GMC virtual site and the 2023 model examined by GMC employee on visual check shows on complete tail gate down/open the same dash visual tail gate open alarm I see on my 2022 when only the top part of whole tailgate is open. My Dealership and GMC customer service have been involved for the past year. I have been reimbursed by GMC for my losses but problem still exists.
Mfg Campaign: 11563787
Recall Date: Jan 5, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the service brakes monitor warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with failed rear brake pads. The contact was informed that the rear brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 22,000.
Corrective Action:
The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the service brakes monitor warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with failed rear brake pads. The contact was informed that the rear brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 22,000.
Additional Notes:
The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the service brakes monitor warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with failed rear brake pads. The contact was informed that the rear brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 22,000.
Mfg Campaign: 11558726
Recall Date: Dec 6, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving, on its own, the radio volume surged to 100%. All radio controls were unresponsive, and the volume was maxed-out.. Volume bar on the console display was reading 100%. Was unable to turn the radio down or off. Issue did not resolve until I drove home and turned the vehicle off.
Corrective Action:
While driving, on its own, the radio volume surged to 100%. All radio controls were unresponsive, and the volume was maxed-out.. Volume bar on the console display was reading 100%. Was unable to turn the radio down or off. Issue did not resolve until I drove home and turned the vehicle off.
Additional Notes:
While driving, on its own, the radio volume surged to 100%. All radio controls were unresponsive, and the volume was maxed-out.. Volume bar on the console display was reading 100%. Was unable to turn the radio down or off. Issue did not resolve until I drove home and turned the vehicle off.
Mfg Campaign: 11556611
Recall Date: Nov 24, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving, on its own, the radio volume surged to 100%. All radio controls were unresponsive, and the volume was maxed-out.. Volume bar on the console display was reading 100%. Was unable to turn the radio down or off. Issue did not resolve until I drove home and turned the vehicle off.
Corrective Action:
While driving, on its own, the radio volume surged to 100%. All radio controls were unresponsive, and the volume was maxed-out.. Volume bar on the console display was reading 100%. Was unable to turn the radio down or off. Issue did not resolve until I drove home and turned the vehicle off.
Additional Notes:
While driving, on its own, the radio volume surged to 100%. All radio controls were unresponsive, and the volume was maxed-out.. Volume bar on the console display was reading 100%. Was unable to turn the radio down or off. Issue did not resolve until I drove home and turned the vehicle off.
Mfg Campaign: 11556611
Recall Date: Nov 24, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the vehicle, the volume on the audio panel shot up to 100%. It caught me off guard and nearly caused me to steer into oncoming traffic. All volume knobs and switches were unresponsive including the power button to the whole unit. I had to pull over and shut off the truck and let it sit for over 10 minutes in order to get it to stop. There are now numerous audio issues, including but not limited to the audio speakers making a crackling noise so bad it renders the use of any audio completely, also periodically the audio loses all volume and will remain completely silent regardless in AM/FM, Satellite Radio, bluetooth or phone call. All these seem to happen anytime the truck gets wet from either car wash or the weather.
Corrective Action:
While driving the vehicle, the volume on the audio panel shot up to 100%. It caught me off guard and nearly caused me to steer into oncoming traffic. All volume knobs and switches were unresponsive including the power button to the whole unit. I had to pull over and shut off the truck and let it sit for over 10 minutes in order to get it to stop. There are now numerous audio issues, including but not limited to the audio speakers making a crackling noise so bad it renders the use of any audio completely, also periodically the audio loses all volume and will remain completely silent regardless in AM/FM, Satellite Radio, bluetooth or phone call. All these seem to happen anytime the truck gets wet from either car wash or the weather.
Additional Notes:
While driving the vehicle, the volume on the audio panel shot up to 100%. It caught me off guard and nearly caused me to steer into oncoming traffic. All volume knobs and switches were unresponsive including the power button to the whole unit. I had to pull over and shut off the truck and let it sit for over 10 minutes in order to get it to stop. There are now numerous audio issues, including but not limited to the audio speakers making a crackling noise so bad it renders the use of any audio completely, also periodically the audio loses all volume and will remain completely silent regardless in AM/FM, Satellite Radio, bluetooth or phone call. All these seem to happen anytime the truck gets wet from either car wash or the weather.
Mfg Campaign: 11555471
Recall Date: Nov 16, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Master break cylinder went bad and leaked fluid in side cab on driver floor board. Dealer identified that master break cylinder needed to be replaced.
Corrective Action:
Master break cylinder went bad and leaked fluid in side cab on driver floor board. Dealer identified that master break cylinder needed to be replaced.
Additional Notes:
Master break cylinder went bad and leaked fluid in side cab on driver floor board. Dealer identified that master break cylinder needed to be replaced.
Mfg Campaign: 11553384
Recall Date: Nov 3, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The truck was parked indoors for a two days for tailgate repair/paint. The fire department responded to a fire at 6am 10/11/2023 and per their report the fire was started in the engine area of a 2022 GMC Sierra Denali. I am not the owner of the truck, my vehicle was damaged as a result. Owner's insurance has inspected the vehicle.
Corrective Action:
The truck was parked indoors for a two days for tailgate repair/paint. The fire department responded to a fire at 6am 10/11/2023 and per their report the fire was started in the engine area of a 2022 GMC Sierra Denali. I am not the owner of the truck, my vehicle was damaged as a result. Owner's insurance has inspected the vehicle.
Additional Notes:
The truck was parked indoors for a two days for tailgate repair/paint. The fire department responded to a fire at 6am 10/11/2023 and per their report the fire was started in the engine area of a 2022 GMC Sierra Denali. I am not the owner of the truck, my vehicle was damaged as a result. Owner's insurance has inspected the vehicle.
Mfg Campaign: 11550979
Recall Date: Oct 20, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the vehicle, the radio will suddenly and instantly jump to full volume frightening the driver and passengers and making it hard to focus on the road and control the vehicle. The dealership and GM will not fix the issue as it happens intermittently.
Corrective Action:
While driving the vehicle, the radio will suddenly and instantly jump to full volume frightening the driver and passengers and making it hard to focus on the road and control the vehicle. The dealership and GM will not fix the issue as it happens intermittently.
Additional Notes:
While driving the vehicle, the radio will suddenly and instantly jump to full volume frightening the driver and passengers and making it hard to focus on the road and control the vehicle. The dealership and GM will not fix the issue as it happens intermittently.
Mfg Campaign: 11548826
Recall Date: Oct 7, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Unwanted Radio Volume Ramp Up to Max: The radio volume turned up to the maximum while driving and could not be turned down with user controls including those both on the steering wheel and the volume knob on the dash. The situation lasted about 60 seconds before it began responding again. The vehicle has the optional Bose radio system which is EXTREMELY loud. This issue presents risks with damage to my small daughter's ears, as well a significant distraction from driving due to frantic attempts to decrease the volume while being overwhelmed by the noise level.
Corrective Action:
Unwanted Radio Volume Ramp Up to Max: The radio volume turned up to the maximum while driving and could not be turned down with user controls including those both on the steering wheel and the volume knob on the dash. The situation lasted about 60 seconds before it began responding again. The vehicle has the optional Bose radio system which is EXTREMELY loud. This issue presents risks with damage to my small daughter's ears, as well a significant distraction from driving due to frantic attempts to decrease the volume while being overwhelmed by the noise level.
Additional Notes:
Unwanted Radio Volume Ramp Up to Max: The radio volume turned up to the maximum while driving and could not be turned down with user controls including those both on the steering wheel and the volume knob on the dash. The situation lasted about 60 seconds before it began responding again. The vehicle has the optional Bose radio system which is EXTREMELY loud. This issue presents risks with damage to my small daughter's ears, as well a significant distraction from driving due to frantic attempts to decrease the volume while being overwhelmed by the noise level.
Mfg Campaign: 11546400
Recall Date: Sep 25, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving the vehicle with my 4 year old daughter and experienced a complete brake failure. The dealership responded by replacing the master cylinder (the truck only has 16000 miles on it). Upon receiving the truck back from the dealer, another brake failure occurred. This is a dangerous vehicle and GM has done nothing to make it right with me.
Corrective Action:
I was driving the vehicle with my 4 year old daughter and experienced a complete brake failure. The dealership responded by replacing the master cylinder (the truck only has 16000 miles on it). Upon receiving the truck back from the dealer, another brake failure occurred. This is a dangerous vehicle and GM has done nothing to make it right with me.
Additional Notes:
I was driving the vehicle with my 4 year old daughter and experienced a complete brake failure. The dealership responded by replacing the master cylinder (the truck only has 16000 miles on it). Upon receiving the truck back from the dealer, another brake failure occurred. This is a dangerous vehicle and GM has done nothing to make it right with me.
Mfg Campaign: 11544094
Recall Date: Sep 12, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Hi , I came on here to see if there was an issue with airbags deploying on the gmxlc sierra 2022. A cow hobbled out into the route 11 , mooers , NY and I impacted with It well over 45mph . My chest hit the steering wheel and my neck was jerked forward and no airbag. Not sure if something is wrong woth the sensor or what. Also be advised the fatality in this incident was the cow annoyed down below.
Corrective Action:
Hi , I came on here to see if there was an issue with airbags deploying on the gmxlc sierra 2022. A cow hobbled out into the route 11 , mooers , NY and I impacted with It well over 45mph . My chest hit the steering wheel and my neck was jerked forward and no airbag. Not sure if something is wrong woth the sensor or what. Also be advised the fatality in this incident was the cow annoyed down below.
Additional Notes:
Hi , I came on here to see if there was an issue with airbags deploying on the gmxlc sierra 2022. A cow hobbled out into the route 11 , mooers , NY and I impacted with It well over 45mph . My chest hit the steering wheel and my neck was jerked forward and no airbag. Not sure if something is wrong woth the sensor or what. Also be advised the fatality in this incident was the cow annoyed down below.
Mfg Campaign: 11542264
Recall Date: Sep 2, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving my Vehicle down Interstate 20 in Odessa TX the engine locked up and quit running at 70 mph in traffic. The truck is 13 months old with 17,000 miles on it. No warning lamps or alarms prior to the truck just shutting down. It was towed to the nearest GM Dealership and the Maintenance facility was able to diagnose that the motor was locked up. It was towed back to the purchase dealership in Shreveport LA at owner expense of $2,500.
Corrective Action:
While driving my Vehicle down Interstate 20 in Odessa TX the engine locked up and quit running at 70 mph in traffic. The truck is 13 months old with 17,000 miles on it. No warning lamps or alarms prior to the truck just shutting down. It was towed to the nearest GM Dealership and the Maintenance facility was able to diagnose that the motor was locked up. It was towed back to the purchase dealership in Shreveport LA at owner expense of $2,500.
Additional Notes:
While driving my Vehicle down Interstate 20 in Odessa TX the engine locked up and quit running at 70 mph in traffic. The truck is 13 months old with 17,000 miles on it. No warning lamps or alarms prior to the truck just shutting down. It was towed to the nearest GM Dealership and the Maintenance facility was able to diagnose that the motor was locked up. It was towed back to the purchase dealership in Shreveport LA at owner expense of $2,500.
Mfg Campaign: 11536794
Recall Date: Aug 6, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving my Vehicle down Interstate 20 in Odessa TX the engine locked up and quit running at 70 mph in traffic. The truck is 13 months old with 17,000 miles on it. No warning lamps or alarms prior to the truck just shutting down. It was towed to the nearest GM Dealership and the Maintenance facility was able to diagnose that the motor was locked up. It was towed back to the purchase dealership in Shreveport LA at owner expense of $2,500.
Corrective Action:
While driving my Vehicle down Interstate 20 in Odessa TX the engine locked up and quit running at 70 mph in traffic. The truck is 13 months old with 17,000 miles on it. No warning lamps or alarms prior to the truck just shutting down. It was towed to the nearest GM Dealership and the Maintenance facility was able to diagnose that the motor was locked up. It was towed back to the purchase dealership in Shreveport LA at owner expense of $2,500.
Additional Notes:
While driving my Vehicle down Interstate 20 in Odessa TX the engine locked up and quit running at 70 mph in traffic. The truck is 13 months old with 17,000 miles on it. No warning lamps or alarms prior to the truck just shutting down. It was towed to the nearest GM Dealership and the Maintenance facility was able to diagnose that the motor was locked up. It was towed back to the purchase dealership in Shreveport LA at owner expense of $2,500.
Mfg Campaign: 11536794
Recall Date: Aug 6, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We purchased a new GMC truck 1/27/23. Immediately there was a problem with a bad vibration. We first took it in for service 2/2/23 at 178 miles. The tires were balanced several times. Then they completely replaced the tires. The vehicle still vibrates at highway speeds. We took a trip in June that was a 6.5 hour trip. The vibration seems to get worse going up big hills. So when we returned we scheduled the sixth service visit. We took the truck in July 5th to Darrell Waltrip GMC. They kept our truck for 22 days. The first day, they asked us to come in and ride with the service department. He saw how bad the vibration was. He told my husband it seemed to be coming from beneath the truck and it was not the tires. GM made them swap tires and wheels. That did nothing. Talking to the service manager one day and he was telling us about occasionally “rare vibrations” and having to replace something in the transmission. At the end of that conversation, he called us by another name. Apparently another customer was having this “rare vibration” as well. An engineer finally showed up and drove our truck. He said it’s normal for a truck to have a severe vibration and the other new trucks on the lot does the same. I know there are class action lawsuits regarding the “Chevy shake”. Our year model is pending a new lawsuit. After researching, it seems they have produced vehicles for years that have driveshaft issues. They also had problems with Goodyear tires. We feel they are ignoring a long time problem that they obviously are aware of. Every other manufacturer can produce a truck that doesn’t vibrate at highway speeds or when in a bind going up a bigger hill. We worry something is going to break going down the road. We requested they declare the truck a lemon and repurchase but GM refused the request.
Corrective Action:
We purchased a new GMC truck 1/27/23. Immediately there was a problem with a bad vibration. We first took it in for service 2/2/23 at 178 miles. The tires were balanced several times. Then they completely replaced the tires. The vehicle still vibrates at highway speeds. We took a trip in June that was a 6.5 hour trip. The vibration seems to get worse going up big hills. So when we returned we scheduled the sixth service visit. We took the truck in July 5th to Darrell Waltrip GMC. They kept our truck for 22 days. The first day, they asked us to come in and ride with the service department. He saw how bad the vibration was. He told my husband it seemed to be coming from beneath the truck and it was not the tires. GM made them swap tires and wheels. That did nothing. Talking to the service manager one day and he was telling us about occasionally “rare vibrations” and having to replace something in the transmission. At the end of that conversation, he called us by another name. Apparently another customer was having this “rare vibration” as well. An engineer finally showed up and drove our truck. He said it’s normal for a truck to have a severe vibration and the other new trucks on the lot does the same. I know there are class action lawsuits regarding the “Chevy shake”. Our year model is pending a new lawsuit. After researching, it seems they have produced vehicles for years that have driveshaft issues. They also had problems with Goodyear tires. We feel they are ignoring a long time problem that they obviously are aware of. Every other manufacturer can produce a truck that doesn’t vibrate at highway speeds or when in a bind going up a bigger hill. We worry something is going to break going down the road. We requested they declare the truck a lemon and repurchase but GM refused the request.
Additional Notes:
We purchased a new GMC truck 1/27/23. Immediately there was a problem with a bad vibration. We first took it in for service 2/2/23 at 178 miles. The tires were balanced several times. Then they completely replaced the tires. The vehicle still vibrates at highway speeds. We took a trip in June that was a 6.5 hour trip. The vibration seems to get worse going up big hills. So when we returned we scheduled the sixth service visit. We took the truck in July 5th to Darrell Waltrip GMC. They kept our truck for 22 days. The first day, they asked us to come in and ride with the service department. He saw how bad the vibration was. He told my husband it seemed to be coming from beneath the truck and it was not the tires. GM made them swap tires and wheels. That did nothing. Talking to the service manager one day and he was telling us about occasionally “rare vibrations” and having to replace something in the transmission. At the end of that conversation, he called us by another name. Apparently another customer was having this “rare vibration” as well. An engineer finally showed up and drove our truck. He said it’s normal for a truck to have a severe vibration and the other new trucks on the lot does the same. I know there are class action lawsuits regarding the “Chevy shake”. Our year model is pending a new lawsuit. After researching, it seems they have produced vehicles for years that have driveshaft issues. They also had problems with Goodyear tires. We feel they are ignoring a long time problem that they obviously are aware of. Every other manufacturer can produce a truck that doesn’t vibrate at highway speeds or when in a bind going up a bigger hill. We worry something is going to break going down the road. We requested they declare the truck a lemon and repurchase but GM refused the request.
Mfg Campaign: 11535994
Recall Date: Aug 2, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving my 2022 Sierra elevation in April of 2023 my check engine light and a reduced power light came on and onstar diagnostics gave me a code of P30B2. Made a service appointment and was told there was an issue with the wiring. Problem was fix so i was told by the dealership, but the check engine light has come on 3 more times for the same reason.
Corrective Action:
While driving my 2022 Sierra elevation in April of 2023 my check engine light and a reduced power light came on and onstar diagnostics gave me a code of P30B2. Made a service appointment and was told there was an issue with the wiring. Problem was fix so i was told by the dealership, but the check engine light has come on 3 more times for the same reason.
Additional Notes:
While driving my 2022 Sierra elevation in April of 2023 my check engine light and a reduced power light came on and onstar diagnostics gave me a code of P30B2. Made a service appointment and was told there was an issue with the wiring. Problem was fix so i was told by the dealership, but the check engine light has come on 3 more times for the same reason.
Mfg Campaign: 11533833
Recall Date: Jul 22, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving my 2022 Sierra elevation in April of 2023 my check engine light and a reduced power light came on and onstar diagnostics gave me a code of P30B2. Made a service appointment and was told there was an issue with the wiring. Problem was fix so i was told by the dealership, but the check engine light has come on 3 more times for the same reason.
Corrective Action:
While driving my 2022 Sierra elevation in April of 2023 my check engine light and a reduced power light came on and onstar diagnostics gave me a code of P30B2. Made a service appointment and was told there was an issue with the wiring. Problem was fix so i was told by the dealership, but the check engine light has come on 3 more times for the same reason.
Additional Notes:
While driving my 2022 Sierra elevation in April of 2023 my check engine light and a reduced power light came on and onstar diagnostics gave me a code of P30B2. Made a service appointment and was told there was an issue with the wiring. Problem was fix so i was told by the dealership, but the check engine light has come on 3 more times for the same reason.
Mfg Campaign: 11533833
Recall Date: Jul 22, 2023
General Motors, Llc
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2022 GMC Sierra 1500. The contact stated while reversing the back over prevention object indictor showed that an object was to the side of the vehicle, causing the contact to rear end the object. No one was injured. There were minor damages to the rear of the vehicle. The vehicle was not diagnosed. The manufacturer was contacted and stated that there was no failure found and provided no assistance. The failure mileage was 13,000.
Corrective Action:
The contact owns a 2022 GMC Sierra 1500. The contact stated while reversing the back over prevention object indictor showed that an object was to the side of the vehicle, causing the contact to rear end the object. No one was injured. There were minor damages to the rear of the vehicle. The vehicle was not diagnosed. The manufacturer was contacted and stated that there was no failure found and provided no assistance. The failure mileage was 13,000.
Additional Notes:
The contact owns a 2022 GMC Sierra 1500. The contact stated while reversing the back over prevention object indictor showed that an object was to the side of the vehicle, causing the contact to rear end the object. No one was injured. There were minor damages to the rear of the vehicle. The vehicle was not diagnosed. The manufacturer was contacted and stated that there was no failure found and provided no assistance. The failure mileage was 13,000.
Mfg Campaign: 11529165
Recall Date: Jun 27, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Front collision with a deer at 65 mph. Hit front drivers side. Airbags did not deploy. Airbag dash light is on and a notification to service restraint system.
Corrective Action:
Front collision with a deer at 65 mph. Hit front drivers side. Airbags did not deploy. Airbag dash light is on and a notification to service restraint system.
Additional Notes:
Front collision with a deer at 65 mph. Hit front drivers side. Airbags did not deploy. Airbag dash light is on and a notification to service restraint system.
Mfg Campaign: 11528907
Recall Date: Jun 26, 2023
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The contact owns a 2022 GMC Sierra 1500. The contact stated that upon starting the vehicle, the Lane Keep Assist Unavailable message was displayed. The dealer was notified of the failure but offered no assistance. The contact stated that the failure had caused other safety features to not operate as designed. The contact stated that the Blind Spot and Forward Collision Avoidance feature failed to operate as needed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 8,000.
Corrective Action:
The contact owns a 2022 GMC Sierra 1500. The contact stated that upon starting the vehicle, the Lane Keep Assist Unavailable message was displayed. The dealer was notified of the failure but offered no assistance. The contact stated that the failure had caused other safety features to not operate as designed. The contact stated that the Blind Spot and Forward Collision Avoidance feature failed to operate as needed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 8,000.
Additional Notes:
The contact owns a 2022 GMC Sierra 1500. The contact stated that upon starting the vehicle, the Lane Keep Assist Unavailable message was displayed. The dealer was notified of the failure but offered no assistance. The contact stated that the failure had caused other safety features to not operate as designed. The contact stated that the Blind Spot and Forward Collision Avoidance feature failed to operate as needed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 8,000.
Mfg Campaign: 11528063
Recall Date: Jun 21, 2023
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