Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022 GMC Sierra 1500 vehicles equipped with chrome front grille deflectors. The attachments that hold the front grille deflectors in place may fracture, resulting in grille detachment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N242490120
Recall Date: Feb 6, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
General Motors, Llc
Safety Issue:
General Motors (GM) has decided that certain 2022 model year Chevrolet Silverado, and GMC Sierra vehicles equipped with an accessory sport bar. The accessory sport bar contains a high-mounted brake light that may not function. In addition, it may block the vehicle's existing high-mounted brake light. As such, these vehicles may fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "lamps, reflective devices, and associated equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222368110
Recall Date: Jun 30, 2022
Consumer Complaints
444 ComplaintsGeneral Motors, Llc
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Issues- Front and Rear external safety camera system fails to display. Tailgate falls open on its own while in motion. This was a new purchased vehicle off the lot. Yes-Vehicle is available upon request for examination. Yes-Safety risk are imminent due to blind spots caused by inoperative cameras i.e. hitting unseen pedestrians crossing behind or in front and behind the vehicle. The tail gate dislodging without notice or visual to the driver can cause a loss of passengers possessions or equipment also causing a road hazard for trailing vehicles on any roads highways while vehicle is in motion. Yes- This problem has been noted by dealerships across America. There is no recall for my vehicle at this time. No- Vehicles have not been inspected without a recall action or requirement. Dealer says they will not perform a diagnosis without the requirement to do so. This was a a newly purchased vehicle. No-There were never any warning lamps or indication automatically of the camera system’s failure
Corrective Action:
Issues- Front and Rear external safety camera system fails to display. Tailgate falls open on its own while in motion. This was a new purchased vehicle off the lot. Yes-Vehicle is available upon request for examination. Yes-Safety risk are imminent due to blind spots caused by inoperative cameras i.e. hitting unseen pedestrians crossing behind or in front and behind the vehicle. The tail gate dislodging without notice or visual to the driver can cause a loss of passengers possessions or equipment also causing a road hazard for trailing vehicles on any roads highways while vehicle is in motion. Yes- This problem has been noted by dealerships across America. There is no recall for my vehicle at this time. No- Vehicles have not been inspected without a recall action or requirement. Dealer says they will not perform a diagnosis without the requirement to do so. This was a a newly purchased vehicle. No-There were never any warning lamps or indication automatically of the camera system’s failure
Additional Notes:
Issues- Front and Rear external safety camera system fails to display. Tailgate falls open on its own while in motion. This was a new purchased vehicle off the lot. Yes-Vehicle is available upon request for examination. Yes-Safety risk are imminent due to blind spots caused by inoperative cameras i.e. hitting unseen pedestrians crossing behind or in front and behind the vehicle. The tail gate dislodging without notice or visual to the driver can cause a loss of passengers possessions or equipment also causing a road hazard for trailing vehicles on any roads highways while vehicle is in motion. Yes- This problem has been noted by dealerships across America. There is no recall for my vehicle at this time. No- Vehicles have not been inspected without a recall action or requirement. Dealer says they will not perform a diagnosis without the requirement to do so. This was a a newly purchased vehicle. No-There were never any warning lamps or indication automatically of the camera system’s failure
Mfg Campaign: 11595073
Recall Date: Jun 18, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY:TAILGATE
Potential Consequences:
Issues- Front and Rear external safety camera system fails to display. Tailgate falls open on its own while in motion. This was a new purchased vehicle off the lot. Yes-Vehicle is available upon request for examination. Yes-Safety risk are imminent due to blind spots caused by inoperative cameras i.e. hitting unseen pedestrians crossing behind or in front and behind the vehicle. The tail gate dislodging without notice or visual to the driver can cause a loss of passengers possessions or equipment also causing a road hazard for trailing vehicles on any roads highways while vehicle is in motion. Yes- This problem has been noted by dealerships across America. There is no recall for my vehicle at this time. No- Vehicles have not been inspected without a recall action or requirement. Dealer says they will not perform a diagnosis without the requirement to do so. This was a a newly purchased vehicle. No-There were never any warning lamps or indication automatically of the camera system’s failure
Corrective Action:
Issues- Front and Rear external safety camera system fails to display. Tailgate falls open on its own while in motion. This was a new purchased vehicle off the lot. Yes-Vehicle is available upon request for examination. Yes-Safety risk are imminent due to blind spots caused by inoperative cameras i.e. hitting unseen pedestrians crossing behind or in front and behind the vehicle. The tail gate dislodging without notice or visual to the driver can cause a loss of passengers possessions or equipment also causing a road hazard for trailing vehicles on any roads highways while vehicle is in motion. Yes- This problem has been noted by dealerships across America. There is no recall for my vehicle at this time. No- Vehicles have not been inspected without a recall action or requirement. Dealer says they will not perform a diagnosis without the requirement to do so. This was a a newly purchased vehicle. No-There were never any warning lamps or indication automatically of the camera system’s failure
Additional Notes:
Issues- Front and Rear external safety camera system fails to display. Tailgate falls open on its own while in motion. This was a new purchased vehicle off the lot. Yes-Vehicle is available upon request for examination. Yes-Safety risk are imminent due to blind spots caused by inoperative cameras i.e. hitting unseen pedestrians crossing behind or in front and behind the vehicle. The tail gate dislodging without notice or visual to the driver can cause a loss of passengers possessions or equipment also causing a road hazard for trailing vehicles on any roads highways while vehicle is in motion. Yes- This problem has been noted by dealerships across America. There is no recall for my vehicle at this time. No- Vehicles have not been inspected without a recall action or requirement. Dealer says they will not perform a diagnosis without the requirement to do so. This was a a newly purchased vehicle. No-There were never any warning lamps or indication automatically of the camera system’s failure
Mfg Campaign: 11595073
Recall Date: Jun 18, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 GMC Sierra 1500. The contact stated upon accelerating and driving at approximately 5 MPH, the vehicle violently jerked. The vehicle began to drive as designed, but the failure recurred. There were no warning lights illuminated. The vehicle was taken to the local dealer, who test-drove the vehicle and experienced the failure, but the vehicle was not diagnosed or repaired. The failure mileage was approximately 52,000. The VIN was not available.
Corrective Action:
The contact owns a 2022 GMC Sierra 1500. The contact stated upon accelerating and driving at approximately 5 MPH, the vehicle violently jerked. The vehicle began to drive as designed, but the failure recurred. There were no warning lights illuminated. The vehicle was taken to the local dealer, who test-drove the vehicle and experienced the failure, but the vehicle was not diagnosed or repaired. The failure mileage was approximately 52,000. The VIN was not available.
Additional Notes:
The contact owns a 2022 GMC Sierra 1500. The contact stated upon accelerating and driving at approximately 5 MPH, the vehicle violently jerked. The vehicle began to drive as designed, but the failure recurred. There were no warning lights illuminated. The vehicle was taken to the local dealer, who test-drove the vehicle and experienced the failure, but the vehicle was not diagnosed or repaired. The failure mileage was approximately 52,000. The VIN was not available.
Mfg Campaign: 11594440
Recall Date: Jun 14, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Problem #1: initially reported issue with check engine light coming on when driving in rain or getting vehicle washed. Research shows grounding issues. Dealership replaced BCM but problem persists. Reported problem again but no actions are being taken
Corrective Action:
Problem #1: initially reported issue with check engine light coming on when driving in rain or getting vehicle washed. Research shows grounding issues. Dealership replaced BCM but problem persists. Reported problem again but no actions are being taken
Additional Notes:
Problem #1: initially reported issue with check engine light coming on when driving in rain or getting vehicle washed. Research shows grounding issues. Dealership replaced BCM but problem persists. Reported problem again but no actions are being taken
Mfg Campaign: 11594271
Recall Date: Jun 13, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Problem #1: initially reported issue with check engine light coming on when driving in rain or getting vehicle washed. Research shows grounding issues. Dealership replaced BCM but problem persists. Reported problem again but no actions are being taken
Corrective Action:
Problem #1: initially reported issue with check engine light coming on when driving in rain or getting vehicle washed. Research shows grounding issues. Dealership replaced BCM but problem persists. Reported problem again but no actions are being taken
Additional Notes:
Problem #1: initially reported issue with check engine light coming on when driving in rain or getting vehicle washed. Research shows grounding issues. Dealership replaced BCM but problem persists. Reported problem again but no actions are being taken
Mfg Campaign: 11594271
Recall Date: Jun 13, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While commuting on a US Hwy the front upper grill came off the vehicle flying into the windshield and surrounding traffic. Research online shows that this occurrence happens with the same vehicle with different owners. This is a life safety issue that also is not being repaired by the manufacturer.
Corrective Action:
While commuting on a US Hwy the front upper grill came off the vehicle flying into the windshield and surrounding traffic. Research online shows that this occurrence happens with the same vehicle with different owners. This is a life safety issue that also is not being repaired by the manufacturer.
Additional Notes:
While commuting on a US Hwy the front upper grill came off the vehicle flying into the windshield and surrounding traffic. Research online shows that this occurrence happens with the same vehicle with different owners. This is a life safety issue that also is not being repaired by the manufacturer.
Mfg Campaign: 11594272
Recall Date: Jun 13, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving, the infotainment system will suddenly increase volume to 100%. Have had this happen 4 times. Unable to turn sound down the last instance (or turn it off). Was able to find a safe spot to park and turn the vehicle off. This did nothing, as the radio would not turn off regardless of what I had done. After roughly 5 minutes of the vehicle being shut off, the radio finally turned off. No matter how many times the truck was turned on and off, the issue persisted. The only "fix" that worked was to let the vehicle for some time, which seemed to reset the system. THIS IS A MAJOR HAZARD AS HAVING SUDDEN SHOCK FROM VOLUME ISSUES IS EXTREMELY DANGEROUS. The sudden increase in volume nearly caused an accident on the road (each time). Vehicle is being brought to a dealer today to figure out the issue, but I see that it has been reported in several forums online with no fixes appearing to be available. Prior to the issue, there was no other issues or prior symptoms to alert of an issue.
Corrective Action:
While driving, the infotainment system will suddenly increase volume to 100%. Have had this happen 4 times. Unable to turn sound down the last instance (or turn it off). Was able to find a safe spot to park and turn the vehicle off. This did nothing, as the radio would not turn off regardless of what I had done. After roughly 5 minutes of the vehicle being shut off, the radio finally turned off. No matter how many times the truck was turned on and off, the issue persisted. The only "fix" that worked was to let the vehicle for some time, which seemed to reset the system. THIS IS A MAJOR HAZARD AS HAVING SUDDEN SHOCK FROM VOLUME ISSUES IS EXTREMELY DANGEROUS. The sudden increase in volume nearly caused an accident on the road (each time). Vehicle is being brought to a dealer today to figure out the issue, but I see that it has been reported in several forums online with no fixes appearing to be available. Prior to the issue, there was no other issues or prior symptoms to alert of an issue.
Additional Notes:
While driving, the infotainment system will suddenly increase volume to 100%. Have had this happen 4 times. Unable to turn sound down the last instance (or turn it off). Was able to find a safe spot to park and turn the vehicle off. This did nothing, as the radio would not turn off regardless of what I had done. After roughly 5 minutes of the vehicle being shut off, the radio finally turned off. No matter how many times the truck was turned on and off, the issue persisted. The only "fix" that worked was to let the vehicle for some time, which seemed to reset the system. THIS IS A MAJOR HAZARD AS HAVING SUDDEN SHOCK FROM VOLUME ISSUES IS EXTREMELY DANGEROUS. The sudden increase in volume nearly caused an accident on the road (each time). Vehicle is being brought to a dealer today to figure out the issue, but I see that it has been reported in several forums online with no fixes appearing to be available. Prior to the issue, there was no other issues or prior symptoms to alert of an issue.
Mfg Campaign: 11592149
Recall Date: Jun 3, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Side Blind Zone Warning in Driver’s side mirror constantly alerts(turns on) when driving on a highway next to guardrails without any other vehicles nearby. Extremely disturbing at night.
Corrective Action:
Side Blind Zone Warning in Driver’s side mirror constantly alerts(turns on) when driving on a highway next to guardrails without any other vehicles nearby. Extremely disturbing at night.
Additional Notes:
Side Blind Zone Warning in Driver’s side mirror constantly alerts(turns on) when driving on a highway next to guardrails without any other vehicles nearby. Extremely disturbing at night.
Mfg Campaign: 11591615
Recall Date: May 30, 2024
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Side Blind Zone Warning in Driver’s side mirror constantly alerts(turns on) when driving on a highway next to guardrails without any other vehicles nearby. Extremely disturbing at night.
Corrective Action:
Side Blind Zone Warning in Driver’s side mirror constantly alerts(turns on) when driving on a highway next to guardrails without any other vehicles nearby. Extremely disturbing at night.
Additional Notes:
Side Blind Zone Warning in Driver’s side mirror constantly alerts(turns on) when driving on a highway next to guardrails without any other vehicles nearby. Extremely disturbing at night.
Mfg Campaign: 11591615
Recall Date: May 30, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
When traveling out of town on the interstate approximately 70/75mph. Part of our hood/trimming deluged scraping our hood and nearly Colliding with two other vehicles. Not something that is common and seems to me a manufacture defect that GM is trying to wipe their hands of and I will not stand for that. I have been trying for about a month to get GM to repair this odd phenomenon. However they continue to give me the complete run around. It’s been absolutely impossible to get a hold of anybody the dealership will not help me. I keep receiving email from Gm saying they attempted to make contact but, I did not answer my phone. I have my phone on me at all times I have received no voicemails from them. I write and called them back. I haven’t received a return call/voicemails, or email. GM originally refer me back to the dealership when the dealership will not help me. They originally said they will order the part. I have to pay for the part and they will pay for labor. They contacted me when they had the part in hand supposedly. I sat at the dealership for three hours today for them to tell me that part was not correct and that they can’t cover it and that I would need to cover it , I am tired of the games and I want my vehicle fixed. I have been left with no choice but to file complaint.
Corrective Action:
When traveling out of town on the interstate approximately 70/75mph. Part of our hood/trimming deluged scraping our hood and nearly Colliding with two other vehicles. Not something that is common and seems to me a manufacture defect that GM is trying to wipe their hands of and I will not stand for that. I have been trying for about a month to get GM to repair this odd phenomenon. However they continue to give me the complete run around. It’s been absolutely impossible to get a hold of anybody the dealership will not help me. I keep receiving email from Gm saying they attempted to make contact but, I did not answer my phone. I have my phone on me at all times I have received no voicemails from them. I write and called them back. I haven’t received a return call/voicemails, or email. GM originally refer me back to the dealership when the dealership will not help me. They originally said they will order the part. I have to pay for the part and they will pay for labor. They contacted me when they had the part in hand supposedly. I sat at the dealership for three hours today for them to tell me that part was not correct and that they can’t cover it and that I would need to cover it , I am tired of the games and I want my vehicle fixed. I have been left with no choice but to file complaint.
Additional Notes:
When traveling out of town on the interstate approximately 70/75mph. Part of our hood/trimming deluged scraping our hood and nearly Colliding with two other vehicles. Not something that is common and seems to me a manufacture defect that GM is trying to wipe their hands of and I will not stand for that. I have been trying for about a month to get GM to repair this odd phenomenon. However they continue to give me the complete run around. It’s been absolutely impossible to get a hold of anybody the dealership will not help me. I keep receiving email from Gm saying they attempted to make contact but, I did not answer my phone. I have my phone on me at all times I have received no voicemails from them. I write and called them back. I haven’t received a return call/voicemails, or email. GM originally refer me back to the dealership when the dealership will not help me. They originally said they will order the part. I have to pay for the part and they will pay for labor. They contacted me when they had the part in hand supposedly. I sat at the dealership for three hours today for them to tell me that part was not correct and that they can’t cover it and that I would need to cover it , I am tired of the games and I want my vehicle fixed. I have been left with no choice but to file complaint.
Mfg Campaign: 11591320
Recall Date: May 29, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Tailgate randomly opened while in park. This is a problem for multiple reasons. When hauling a travel trailer when you put the truck in park the tailgate falls into the jack denting the tailgate and scratching the paint. On some trailers it would be possible for the tailgate to fall onto the jack switches causing the jack to go down unexpectedly. The only way to get the trailer off is not put the truck in Park which isn’t safe at all! The truck rolls in neutral if the parking brake isn’t on. You should be able to put the truck in park and not worry about the tailgate. I called GM a few months ago when this first happened and then it stopped until it rained this weekend while camping. I told them at the time I didn’t want it falling when I started hauling the camper. They said at the time that a dealer would have to look at it and did say there isn’t a recall on this truck like on the HD trucks so is essence I basically have to hope it does it while at the dealership so they will believe me as my word doesn’t mean anything. In my case after the switch is dry it doesn’t do it. Now I have video recording as it is memorial day and pretty hard to get it into the dealer when they are closed just to have it with fine there.
Corrective Action:
Tailgate randomly opened while in park. This is a problem for multiple reasons. When hauling a travel trailer when you put the truck in park the tailgate falls into the jack denting the tailgate and scratching the paint. On some trailers it would be possible for the tailgate to fall onto the jack switches causing the jack to go down unexpectedly. The only way to get the trailer off is not put the truck in Park which isn’t safe at all! The truck rolls in neutral if the parking brake isn’t on. You should be able to put the truck in park and not worry about the tailgate. I called GM a few months ago when this first happened and then it stopped until it rained this weekend while camping. I told them at the time I didn’t want it falling when I started hauling the camper. They said at the time that a dealer would have to look at it and did say there isn’t a recall on this truck like on the HD trucks so is essence I basically have to hope it does it while at the dealership so they will believe me as my word doesn’t mean anything. In my case after the switch is dry it doesn’t do it. Now I have video recording as it is memorial day and pretty hard to get it into the dealer when they are closed just to have it with fine there.
Additional Notes:
Tailgate randomly opened while in park. This is a problem for multiple reasons. When hauling a travel trailer when you put the truck in park the tailgate falls into the jack denting the tailgate and scratching the paint. On some trailers it would be possible for the tailgate to fall onto the jack switches causing the jack to go down unexpectedly. The only way to get the trailer off is not put the truck in Park which isn’t safe at all! The truck rolls in neutral if the parking brake isn’t on. You should be able to put the truck in park and not worry about the tailgate. I called GM a few months ago when this first happened and then it stopped until it rained this weekend while camping. I told them at the time I didn’t want it falling when I started hauling the camper. They said at the time that a dealer would have to look at it and did say there isn’t a recall on this truck like on the HD trucks so is essence I basically have to hope it does it while at the dealership so they will believe me as my word doesn’t mean anything. In my case after the switch is dry it doesn’t do it. Now I have video recording as it is memorial day and pretty hard to get it into the dealer when they are closed just to have it with fine there.
Mfg Campaign: 11590936
Recall Date: May 27, 2024
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2022 GMC Sierra 1500. The contact stated that while the vehicle was being driven or parked, the tailgate was inadvertently unlatched. There was no warning light illuminated. The vehicle was taken to a local dealer where the failure was linked to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The vehicle was not repaired. The manufacturer was made aware of the failure; however, the contact was referred to the NHTSA Hotline. The failure mileage was 141,000.
Corrective Action:
The contact owns a 2022 GMC Sierra 1500. The contact stated that while the vehicle was being driven or parked, the tailgate was inadvertently unlatched. There was no warning light illuminated. The vehicle was taken to a local dealer where the failure was linked to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The vehicle was not repaired. The manufacturer was made aware of the failure; however, the contact was referred to the NHTSA Hotline. The failure mileage was 141,000.
Additional Notes:
The contact owns a 2022 GMC Sierra 1500. The contact stated that while the vehicle was being driven or parked, the tailgate was inadvertently unlatched. There was no warning light illuminated. The vehicle was taken to a local dealer where the failure was linked to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The vehicle was not repaired. The manufacturer was made aware of the failure; however, the contact was referred to the NHTSA Hotline. The failure mileage was 141,000.
Mfg Campaign: 11589086
Recall Date: May 16, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, he heard a knock sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, and during an inspection, the engine seized, after which the dealer diagnosed a failure with the rod bearings. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 31,000.
Corrective Action:
The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, he heard a knock sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, and during an inspection, the engine seized, after which the dealer diagnosed a failure with the rod bearings. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 31,000.
Additional Notes:
The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, he heard a knock sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, and during an inspection, the engine seized, after which the dealer diagnosed a failure with the rod bearings. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 31,000.
Mfg Campaign: 11585235
Recall Date: Apr 25, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The engine failed while driving on the expressway. It is clearly the fault of the Active Fuel Management (AFM) system but GMC will not honor the warranty because I went over 7,500 miles between oil changes. This is a problem because the car stopped operating while driving down the interstate. Manufacturer inspection took place. They looked at the oil filter and saw the metal in the oil filter. No warning lamps, messages or symptoms of any sort prior to the engine failure.
Corrective Action:
The engine failed while driving on the expressway. It is clearly the fault of the Active Fuel Management (AFM) system but GMC will not honor the warranty because I went over 7,500 miles between oil changes. This is a problem because the car stopped operating while driving down the interstate. Manufacturer inspection took place. They looked at the oil filter and saw the metal in the oil filter. No warning lamps, messages or symptoms of any sort prior to the engine failure.
Additional Notes:
The engine failed while driving on the expressway. It is clearly the fault of the Active Fuel Management (AFM) system but GMC will not honor the warranty because I went over 7,500 miles between oil changes. This is a problem because the car stopped operating while driving down the interstate. Manufacturer inspection took place. They looked at the oil filter and saw the metal in the oil filter. No warning lamps, messages or symptoms of any sort prior to the engine failure.
Mfg Campaign: 11584433
Recall Date: Apr 22, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission became inoperable and a message appeared on the display 'Engine Power Is Reduced' in area of the highway where the speed limit is 55 and then the transmission failed completely and left the engine revving at high rpm and not moving the vehicle forward and we rolled to the side of the road to a stop. This was a very dangerous situation as traffic was flying past us and had to move out of the way of our coasting vehicle. It was towed to a GMC dealership about 8 miles away as it is still under warranty. I've read many stories in GM forums about problems with this GM 10 speed transmission in this pickup truck. This needs to be looked into as a potential recall as this problem left us stranded on the side of the road as we had to wait for a ride because we had a dog with wife and I. Currently there is not a transmission recall listed for this vehicle. We were lucky to be in an area where we had cell phone service and relatively close to home, within 10 miles. We have a trip planned for next weekend to go to a couple national parks in Utah and now we don' t have a vehicle to take on this trip to haul out bikes.
Corrective Action:
The transmission became inoperable and a message appeared on the display 'Engine Power Is Reduced' in area of the highway where the speed limit is 55 and then the transmission failed completely and left the engine revving at high rpm and not moving the vehicle forward and we rolled to the side of the road to a stop. This was a very dangerous situation as traffic was flying past us and had to move out of the way of our coasting vehicle. It was towed to a GMC dealership about 8 miles away as it is still under warranty. I've read many stories in GM forums about problems with this GM 10 speed transmission in this pickup truck. This needs to be looked into as a potential recall as this problem left us stranded on the side of the road as we had to wait for a ride because we had a dog with wife and I. Currently there is not a transmission recall listed for this vehicle. We were lucky to be in an area where we had cell phone service and relatively close to home, within 10 miles. We have a trip planned for next weekend to go to a couple national parks in Utah and now we don' t have a vehicle to take on this trip to haul out bikes.
Additional Notes:
The transmission became inoperable and a message appeared on the display 'Engine Power Is Reduced' in area of the highway where the speed limit is 55 and then the transmission failed completely and left the engine revving at high rpm and not moving the vehicle forward and we rolled to the side of the road to a stop. This was a very dangerous situation as traffic was flying past us and had to move out of the way of our coasting vehicle. It was towed to a GMC dealership about 8 miles away as it is still under warranty. I've read many stories in GM forums about problems with this GM 10 speed transmission in this pickup truck. This needs to be looked into as a potential recall as this problem left us stranded on the side of the road as we had to wait for a ride because we had a dog with wife and I. Currently there is not a transmission recall listed for this vehicle. We were lucky to be in an area where we had cell phone service and relatively close to home, within 10 miles. We have a trip planned for next weekend to go to a couple national parks in Utah and now we don' t have a vehicle to take on this trip to haul out bikes.
Mfg Campaign: 11584323
Recall Date: Apr 21, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear tailgate randomly opens on its own while driving. Items from the rear bed can fall out causing a traffic hazard
Corrective Action:
Rear tailgate randomly opens on its own while driving. Items from the rear bed can fall out causing a traffic hazard
Additional Notes:
Rear tailgate randomly opens on its own while driving. Items from the rear bed can fall out causing a traffic hazard
Mfg Campaign: 11583948
Recall Date: Apr 18, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am reaching out to you to make a report of a safety issue involving the 2022 GMC Sierra 1500 Denali model trucks (Vin [XXX] ). I recently read that there was a recall involving the 2020-2023 model 2500 GMC Sierra’s and their Multi-Latch tailgate. I have checked with GMC and my local dealer to see when or if my model would be included in this recall and they have no answer/response for me. The reason for my concern is that I had an issue last year with my tailgate dropping while in motion while pulling my camper. The result was that my tailgate was destroyed and damages were made to my camper as well with both needing to be repaired. The only reason that the bikes, propane tanks, etc that was in the back of my truck didn’t fall out and into moving traffic was because my camper was hooked up thankfully. Its very concerning to know that this same thing can happen again in the future at any given moment with the lack of a recall on my specific model truck. If the things I were hauling would have flown out the back at 60-70 mph it could have ended a lot worse for someone who was following behind me on the road. Additionally, the damages had to go on my driving record as an “at fault” accident which in turn caused a rise in my personal insurance rates. My insurance company assured me that the only way this can be removed was if an active recall were to be addressed with my model truck for the tailgate issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am reaching out to you to make a report of a safety issue involving the 2022 GMC Sierra 1500 Denali model trucks (Vin [XXX] ). I recently read that there was a recall involving the 2020-2023 model 2500 GMC Sierra’s and their Multi-Latch tailgate. I have checked with GMC and my local dealer to see when or if my model would be included in this recall and they have no answer/response for me. The reason for my concern is that I had an issue last year with my tailgate dropping while in motion while pulling my camper. The result was that my tailgate was destroyed and damages were made to my camper as well with both needing to be repaired. The only reason that the bikes, propane tanks, etc that was in the back of my truck didn’t fall out and into moving traffic was because my camper was hooked up thankfully. Its very concerning to know that this same thing can happen again in the future at any given moment with the lack of a recall on my specific model truck. If the things I were hauling would have flown out the back at 60-70 mph it could have ended a lot worse for someone who was following behind me on the road. Additionally, the damages had to go on my driving record as an “at fault” accident which in turn caused a rise in my personal insurance rates. My insurance company assured me that the only way this can be removed was if an active recall were to be addressed with my model truck for the tailgate issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am reaching out to you to make a report of a safety issue involving the 2022 GMC Sierra 1500 Denali model trucks (Vin [XXX] ). I recently read that there was a recall involving the 2020-2023 model 2500 GMC Sierra’s and their Multi-Latch tailgate. I have checked with GMC and my local dealer to see when or if my model would be included in this recall and they have no answer/response for me. The reason for my concern is that I had an issue last year with my tailgate dropping while in motion while pulling my camper. The result was that my tailgate was destroyed and damages were made to my camper as well with both needing to be repaired. The only reason that the bikes, propane tanks, etc that was in the back of my truck didn’t fall out and into moving traffic was because my camper was hooked up thankfully. Its very concerning to know that this same thing can happen again in the future at any given moment with the lack of a recall on my specific model truck. If the things I were hauling would have flown out the back at 60-70 mph it could have ended a lot worse for someone who was following behind me on the road. Additionally, the damages had to go on my driving record as an “at fault” accident which in turn caused a rise in my personal insurance rates. My insurance company assured me that the only way this can be removed was if an active recall were to be addressed with my model truck for the tailgate issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11582058
Recall Date: Apr 10, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Multifunction tail gate opens while driving, opens when going over speed bumps, opens going over small bumps and opens while driving down the highway. I brought the vehicle to the GMC dealer, they replaced an electrical switch on the tail gate. This did not fix the problem, I called the dealer and they told me GMC does not have a repair for this new issue. This is a brand new truck that is under factory warrant, the truck has 10000 miles on it. If I ever have a load in the bed it may fall out onto the road or highway.
Corrective Action:
Multifunction tail gate opens while driving, opens when going over speed bumps, opens going over small bumps and opens while driving down the highway. I brought the vehicle to the GMC dealer, they replaced an electrical switch on the tail gate. This did not fix the problem, I called the dealer and they told me GMC does not have a repair for this new issue. This is a brand new truck that is under factory warrant, the truck has 10000 miles on it. If I ever have a load in the bed it may fall out onto the road or highway.
Additional Notes:
Multifunction tail gate opens while driving, opens when going over speed bumps, opens going over small bumps and opens while driving down the highway. I brought the vehicle to the GMC dealer, they replaced an electrical switch on the tail gate. This did not fix the problem, I called the dealer and they told me GMC does not have a repair for this new issue. This is a brand new truck that is under factory warrant, the truck has 10000 miles on it. If I ever have a load in the bed it may fall out onto the road or highway.
Mfg Campaign: 11582234
Recall Date: Apr 10, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The radio volume went up to max an it's own twice, both times it almost caused a crash. Nothing would make to volume turn down, not the radio volume dial or the buttons on the steering wheel. I had to pull over, stop and turn off the truck.
Corrective Action:
The radio volume went up to max an it's own twice, both times it almost caused a crash. Nothing would make to volume turn down, not the radio volume dial or the buttons on the steering wheel. I had to pull over, stop and turn off the truck.
Additional Notes:
The radio volume went up to max an it's own twice, both times it almost caused a crash. Nothing would make to volume turn down, not the radio volume dial or the buttons on the steering wheel. I had to pull over, stop and turn off the truck.
Mfg Campaign: 11579683
Recall Date: Mar 27, 2024
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Potential Consequences:
The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving and transporting a trailer at an undisclosed speed, the tailgate was independently activated. The contact was alerted by a nearby driver that the tailgate was open. The contact stated that due to the failure, the tailgate was damaged. In addition, the contact stated that the failure had occurred previously several times. The vehicle was taken to the dealer. However, the contact was advised to report the failure to NHTSA. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 12,000.
Corrective Action:
The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving and transporting a trailer at an undisclosed speed, the tailgate was independently activated. The contact was alerted by a nearby driver that the tailgate was open. The contact stated that due to the failure, the tailgate was damaged. In addition, the contact stated that the failure had occurred previously several times. The vehicle was taken to the dealer. However, the contact was advised to report the failure to NHTSA. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 12,000.
Additional Notes:
The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving and transporting a trailer at an undisclosed speed, the tailgate was independently activated. The contact was alerted by a nearby driver that the tailgate was open. The contact stated that due to the failure, the tailgate was damaged. In addition, the contact stated that the failure had occurred previously several times. The vehicle was taken to the dealer. However, the contact was advised to report the failure to NHTSA. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 12,000.
Mfg Campaign: 11578986
Recall Date: Mar 22, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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