Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022 GMC Sierra 1500 vehicles equipped with chrome front grille deflectors. The attachments that hold the front grille deflectors in place may fracture, resulting in grille detachment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N242490120
Recall Date: Feb 6, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
General Motors, Llc
Safety Issue:
General Motors (GM) has decided that certain 2022 model year Chevrolet Silverado, and GMC Sierra vehicles equipped with an accessory sport bar. The accessory sport bar contains a high-mounted brake light that may not function. In addition, it may block the vehicle's existing high-mounted brake light. As such, these vehicles may fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "lamps, reflective devices, and associated equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222368110
Recall Date: Jun 30, 2022
Consumer Complaints
444 ComplaintsGeneral Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2022 GMC Sierra 1500. The contact stated that upon starting the vehicle, the Lane Keep Assist Unavailable message was displayed. The dealer was notified of the failure but offered no assistance. The contact stated that the failure had caused other safety features to not operate as designed. The contact stated that the Blind Spot and Forward Collision Avoidance feature failed to operate as needed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 8,000.
Corrective Action:
The contact owns a 2022 GMC Sierra 1500. The contact stated that upon starting the vehicle, the Lane Keep Assist Unavailable message was displayed. The dealer was notified of the failure but offered no assistance. The contact stated that the failure had caused other safety features to not operate as designed. The contact stated that the Blind Spot and Forward Collision Avoidance feature failed to operate as needed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 8,000.
Additional Notes:
The contact owns a 2022 GMC Sierra 1500. The contact stated that upon starting the vehicle, the Lane Keep Assist Unavailable message was displayed. The dealer was notified of the failure but offered no assistance. The contact stated that the failure had caused other safety features to not operate as designed. The contact stated that the Blind Spot and Forward Collision Avoidance feature failed to operate as needed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 8,000.
Mfg Campaign: 11528063
Recall Date: Jun 21, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle is brand new with only 300 miles on the clock. Today while driving to work and listening to XM-radio the volume spiked to max and would not respond to controls to lower volume or turn off. I was able to lower by switching to a different output. It was very detracting and potentially dangerous since the Bose speakers are very loud.
Corrective Action:
The vehicle is brand new with only 300 miles on the clock. Today while driving to work and listening to XM-radio the volume spiked to max and would not respond to controls to lower volume or turn off. I was able to lower by switching to a different output. It was very detracting and potentially dangerous since the Bose speakers are very loud.
Additional Notes:
The vehicle is brand new with only 300 miles on the clock. Today while driving to work and listening to XM-radio the volume spiked to max and would not respond to controls to lower volume or turn off. I was able to lower by switching to a different output. It was very detracting and potentially dangerous since the Bose speakers are very loud.
Mfg Campaign: 11524368
Recall Date: May 30, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle is brand new with only 300 miles on the clock. Today while driving to work and listening to XM-radio the volume spiked to max and would not respond to controls to lower volume or turn off. I was able to lower by switching to a different output. It was very detracting and potentially dangerous since the Bose speakers are very loud.
Corrective Action:
The vehicle is brand new with only 300 miles on the clock. Today while driving to work and listening to XM-radio the volume spiked to max and would not respond to controls to lower volume or turn off. I was able to lower by switching to a different output. It was very detracting and potentially dangerous since the Bose speakers are very loud.
Additional Notes:
The vehicle is brand new with only 300 miles on the clock. Today while driving to work and listening to XM-radio the volume spiked to max and would not respond to controls to lower volume or turn off. I was able to lower by switching to a different output. It was very detracting and potentially dangerous since the Bose speakers are very loud.
Mfg Campaign: 11524368
Recall Date: May 30, 2023
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Vehicle does not have a notification via chime or message stating the rear tailgate is open. There is a button on the dash that can open the tailgate when the vehicle is stopped at an intersection, this can be inadvertently pressed without the driver knowing, causing the vehicle to drop any cargo when accelerating or leaving the intersection. This can lead to serious injury or to any vehicle behind it. Many owners have already reported losing cargo such as tool boxes, paint cans and groceries spilling throughout intersections.
Corrective Action:
Vehicle does not have a notification via chime or message stating the rear tailgate is open. There is a button on the dash that can open the tailgate when the vehicle is stopped at an intersection, this can be inadvertently pressed without the driver knowing, causing the vehicle to drop any cargo when accelerating or leaving the intersection. This can lead to serious injury or to any vehicle behind it. Many owners have already reported losing cargo such as tool boxes, paint cans and groceries spilling throughout intersections.
Additional Notes:
Vehicle does not have a notification via chime or message stating the rear tailgate is open. There is a button on the dash that can open the tailgate when the vehicle is stopped at an intersection, this can be inadvertently pressed without the driver knowing, causing the vehicle to drop any cargo when accelerating or leaving the intersection. This can lead to serious injury or to any vehicle behind it. Many owners have already reported losing cargo such as tool boxes, paint cans and groceries spilling throughout intersections.
Mfg Campaign: 11523814
Recall Date: May 25, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle does not have a notification via chime or message stating the rear tailgate is open. There is a button on the dash that can open the tailgate when the vehicle is stopped at an intersection, this can be inadvertently pressed without the driver knowing, causing the vehicle to drop any cargo when accelerating or leaving the intersection. This can lead to serious injury or to any vehicle behind it. Many owners have already reported losing cargo such as tool boxes, paint cans and groceries spilling throughout intersections.
Corrective Action:
Vehicle does not have a notification via chime or message stating the rear tailgate is open. There is a button on the dash that can open the tailgate when the vehicle is stopped at an intersection, this can be inadvertently pressed without the driver knowing, causing the vehicle to drop any cargo when accelerating or leaving the intersection. This can lead to serious injury or to any vehicle behind it. Many owners have already reported losing cargo such as tool boxes, paint cans and groceries spilling throughout intersections.
Additional Notes:
Vehicle does not have a notification via chime or message stating the rear tailgate is open. There is a button on the dash that can open the tailgate when the vehicle is stopped at an intersection, this can be inadvertently pressed without the driver knowing, causing the vehicle to drop any cargo when accelerating or leaving the intersection. This can lead to serious injury or to any vehicle behind it. Many owners have already reported losing cargo such as tool boxes, paint cans and groceries spilling throughout intersections.
Mfg Campaign: 11523814
Recall Date: May 25, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On multiple occasions the Radio has went to max volume for approximately 2-3 seconds then shuts off and goes through a reset. This situation can cause the driver to be suddenly distracted put the driver and others at risk of an accident.
Corrective Action:
On multiple occasions the Radio has went to max volume for approximately 2-3 seconds then shuts off and goes through a reset. This situation can cause the driver to be suddenly distracted put the driver and others at risk of an accident.
Additional Notes:
On multiple occasions the Radio has went to max volume for approximately 2-3 seconds then shuts off and goes through a reset. This situation can cause the driver to be suddenly distracted put the driver and others at risk of an accident.
Mfg Campaign: 11521636
Recall Date: May 12, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The factory Installed Trailer Brake Controller - The brake controller disengages the trailer brakes after multiple applications of the brake pedal. If the ignition cycle is stopped and restarted brakes are then reconnected. The Truck is equipped with a Max Towing package and factory installed brake controller. Prior to disengaging the trailer brake, a message "Check Trailer Wiring" appears each time the brake pedal is applied, then after multiple brake applied, the message" Service Trailer Brakes" message appears and the trailer brakes are disable for the remainder of the ignition cycle. I had the brake controller serviced at a GMC dealership In Hillsboro, Oregon following the first failure of the system, they advised me that the problem was the trailer plug on my trailer and advised me of brand and model number to install on my trailer. After I installed this new plug problem remained. I then to the truck to the dealership where I purchased the truck in Salem, Oregon. After an inspection there I was informed that it was a wiring issue with my Canopy and that they had fixed it. Again the problem wasn't fixed and the brake controller continued not to work. On my next visit for the same problem I was advised that my trailer was the issue and that the truck wasn't the problem. So I took my trailer into a top tier trailer repair shop and everything on my trailer was functioning as designed with no repair required. These 3 visits were over a period of 14 months. Over this 14 month period I had two close calls while towing my boat and trailer. What I have now learned is that the factory installed brake Contoller is not compatible with my trailer electronic brake actuator, even though all of GM promotional information says that it is. In addition none of the GMC service representatives were aware of this problem. I had to point out an obscure bulletin to them. by GMC failure to advise owners of the problem many drivers are being put in harms way. GM needs to inform
Corrective Action:
The factory Installed Trailer Brake Controller - The brake controller disengages the trailer brakes after multiple applications of the brake pedal. If the ignition cycle is stopped and restarted brakes are then reconnected. The Truck is equipped with a Max Towing package and factory installed brake controller. Prior to disengaging the trailer brake, a message "Check Trailer Wiring" appears each time the brake pedal is applied, then after multiple brake applied, the message" Service Trailer Brakes" message appears and the trailer brakes are disable for the remainder of the ignition cycle. I had the brake controller serviced at a GMC dealership In Hillsboro, Oregon following the first failure of the system, they advised me that the problem was the trailer plug on my trailer and advised me of brand and model number to install on my trailer. After I installed this new plug problem remained. I then to the truck to the dealership where I purchased the truck in Salem, Oregon. After an inspection there I was informed that it was a wiring issue with my Canopy and that they had fixed it. Again the problem wasn't fixed and the brake controller continued not to work. On my next visit for the same problem I was advised that my trailer was the issue and that the truck wasn't the problem. So I took my trailer into a top tier trailer repair shop and everything on my trailer was functioning as designed with no repair required. These 3 visits were over a period of 14 months. Over this 14 month period I had two close calls while towing my boat and trailer. What I have now learned is that the factory installed brake Contoller is not compatible with my trailer electronic brake actuator, even though all of GM promotional information says that it is. In addition none of the GMC service representatives were aware of this problem. I had to point out an obscure bulletin to them. by GMC failure to advise owners of the problem many drivers are being put in harms way. GM needs to inform
Additional Notes:
The factory Installed Trailer Brake Controller - The brake controller disengages the trailer brakes after multiple applications of the brake pedal. If the ignition cycle is stopped and restarted brakes are then reconnected. The Truck is equipped with a Max Towing package and factory installed brake controller. Prior to disengaging the trailer brake, a message "Check Trailer Wiring" appears each time the brake pedal is applied, then after multiple brake applied, the message" Service Trailer Brakes" message appears and the trailer brakes are disable for the remainder of the ignition cycle. I had the brake controller serviced at a GMC dealership In Hillsboro, Oregon following the first failure of the system, they advised me that the problem was the trailer plug on my trailer and advised me of brand and model number to install on my trailer. After I installed this new plug problem remained. I then to the truck to the dealership where I purchased the truck in Salem, Oregon. After an inspection there I was informed that it was a wiring issue with my Canopy and that they had fixed it. Again the problem wasn't fixed and the brake controller continued not to work. On my next visit for the same problem I was advised that my trailer was the issue and that the truck wasn't the problem. So I took my trailer into a top tier trailer repair shop and everything on my trailer was functioning as designed with no repair required. These 3 visits were over a period of 14 months. Over this 14 month period I had two close calls while towing my boat and trailer. What I have now learned is that the factory installed brake Contoller is not compatible with my trailer electronic brake actuator, even though all of GM promotional information says that it is. In addition none of the GMC service representatives were aware of this problem. I had to point out an obscure bulletin to them. by GMC failure to advise owners of the problem many drivers are being put in harms way. GM needs to inform
Mfg Campaign: 11521456
Recall Date: May 11, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2022 GMC Sierra 1500 Denali. The contact received notification of NHTSA Campaign Number: 22V903000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 GMC Sierra 1500 Denali. The contact received notification of NHTSA Campaign Number: 22V903000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 GMC Sierra 1500 Denali. The contact received notification of NHTSA Campaign Number: 22V903000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11521337
Recall Date: May 10, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I purchased my 2022 GMC Sierra Denali Truck back in November from Ewing GMC in Plano, TX. I am a roofer, and my career depends on my vehicle. I live in Plano, TX, and was driving 80 mph back from Lubbock, TX around 12 PM Friday 3/24/23, on the highway when a notification appeared on my dash saying I needed to press the "start" button. The truck completely shut off, making it difficult for me to pull to the side of the road safely. Once I had stopped, I put the truck in "park" and it was completely unresponsive and would not re-start. I had to wait over 5 hours for OnStar to get a tow truck and get my truck. It was eventually towed to Frank Brown GMC in Lubbock around 6:30 PM that evening. I live in Plano, TX, and had to fly back the following morning. GMC in Lubbock was not able to look at the truck until late Monday afternoon 3/27/23. The service manager in Lubbock said the engine appears to be seized up internally and they have suggested a complete engine replacement from corporate. It is now Wednesday 3/29/23. I am still without a loaner truck, as Ewing GMC here in Plano will not provide me with a loaner since the truck is not in service at that location. It is not my responsibility to get the defective truck back to GMC Ewing in Plano, as the truck is still under full warranty. GMC corporate, Ewing GMC and Frank Brown GMC are not taking this situation with any urgency, and I am now responsible for paying for an $85,000 truck that does not run and GMC has not been cooperative in resolving the situation in a timely manner. I am at a loss as to what can be done and how I can proceed to get this resolved ASAP.
Corrective Action:
I purchased my 2022 GMC Sierra Denali Truck back in November from Ewing GMC in Plano, TX. I am a roofer, and my career depends on my vehicle. I live in Plano, TX, and was driving 80 mph back from Lubbock, TX around 12 PM Friday 3/24/23, on the highway when a notification appeared on my dash saying I needed to press the "start" button. The truck completely shut off, making it difficult for me to pull to the side of the road safely. Once I had stopped, I put the truck in "park" and it was completely unresponsive and would not re-start. I had to wait over 5 hours for OnStar to get a tow truck and get my truck. It was eventually towed to Frank Brown GMC in Lubbock around 6:30 PM that evening. I live in Plano, TX, and had to fly back the following morning. GMC in Lubbock was not able to look at the truck until late Monday afternoon 3/27/23. The service manager in Lubbock said the engine appears to be seized up internally and they have suggested a complete engine replacement from corporate. It is now Wednesday 3/29/23. I am still without a loaner truck, as Ewing GMC here in Plano will not provide me with a loaner since the truck is not in service at that location. It is not my responsibility to get the defective truck back to GMC Ewing in Plano, as the truck is still under full warranty. GMC corporate, Ewing GMC and Frank Brown GMC are not taking this situation with any urgency, and I am now responsible for paying for an $85,000 truck that does not run and GMC has not been cooperative in resolving the situation in a timely manner. I am at a loss as to what can be done and how I can proceed to get this resolved ASAP.
Additional Notes:
I purchased my 2022 GMC Sierra Denali Truck back in November from Ewing GMC in Plano, TX. I am a roofer, and my career depends on my vehicle. I live in Plano, TX, and was driving 80 mph back from Lubbock, TX around 12 PM Friday 3/24/23, on the highway when a notification appeared on my dash saying I needed to press the "start" button. The truck completely shut off, making it difficult for me to pull to the side of the road safely. Once I had stopped, I put the truck in "park" and it was completely unresponsive and would not re-start. I had to wait over 5 hours for OnStar to get a tow truck and get my truck. It was eventually towed to Frank Brown GMC in Lubbock around 6:30 PM that evening. I live in Plano, TX, and had to fly back the following morning. GMC in Lubbock was not able to look at the truck until late Monday afternoon 3/27/23. The service manager in Lubbock said the engine appears to be seized up internally and they have suggested a complete engine replacement from corporate. It is now Wednesday 3/29/23. I am still without a loaner truck, as Ewing GMC here in Plano will not provide me with a loaner since the truck is not in service at that location. It is not my responsibility to get the defective truck back to GMC Ewing in Plano, as the truck is still under full warranty. GMC corporate, Ewing GMC and Frank Brown GMC are not taking this situation with any urgency, and I am now responsible for paying for an $85,000 truck that does not run and GMC has not been cooperative in resolving the situation in a timely manner. I am at a loss as to what can be done and how I can proceed to get this resolved ASAP.
Mfg Campaign: 11514416
Recall Date: Mar 29, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owned a 2022 GMC Sierra 1500. The contact stated that while the husband was driving approximately 20 mph smoke was suddenly present coming from the vents inside the cabin of the vehicle. After pulling over and stopping the vehicle sparks suddenly came from the radio console and the husband immediately exited the vehicle. The vehicle quickly was engulfed in flames and the fire department was called to the scene and extinguished the fire. During the incident, the vehicle was destroyed. A fire and police report was taken and the vehicle was towed to an impound lot. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the incident. No injuries were reported. The failure mileage was 11,373.
Corrective Action:
The contact owned a 2022 GMC Sierra 1500. The contact stated that while the husband was driving approximately 20 mph smoke was suddenly present coming from the vents inside the cabin of the vehicle. After pulling over and stopping the vehicle sparks suddenly came from the radio console and the husband immediately exited the vehicle. The vehicle quickly was engulfed in flames and the fire department was called to the scene and extinguished the fire. During the incident, the vehicle was destroyed. A fire and police report was taken and the vehicle was towed to an impound lot. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the incident. No injuries were reported. The failure mileage was 11,373.
Additional Notes:
The contact owned a 2022 GMC Sierra 1500. The contact stated that while the husband was driving approximately 20 mph smoke was suddenly present coming from the vents inside the cabin of the vehicle. After pulling over and stopping the vehicle sparks suddenly came from the radio console and the husband immediately exited the vehicle. The vehicle quickly was engulfed in flames and the fire department was called to the scene and extinguished the fire. During the incident, the vehicle was destroyed. A fire and police report was taken and the vehicle was towed to an impound lot. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the incident. No injuries were reported. The failure mileage was 11,373.
Mfg Campaign: 11513392
Recall Date: Mar 23, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I bought a new GMC, I received 3 vouchers for computer chips to be installed at a later time years ago. They have not provided them. They are selling new fully equipped vehicles with computers chips just fine. Can you handle and have GMC install their backlog of computer chips? There are many safety features that DO NOT work, like parking assit and basically all warnings like when backing up etc. They made me sign a form stating they are not responsible for safety issues stemming from this (our inability to sue) this should be illegal. Thanks.
Corrective Action:
I bought a new GMC, I received 3 vouchers for computer chips to be installed at a later time years ago. They have not provided them. They are selling new fully equipped vehicles with computers chips just fine. Can you handle and have GMC install their backlog of computer chips? There are many safety features that DO NOT work, like parking assit and basically all warnings like when backing up etc. They made me sign a form stating they are not responsible for safety issues stemming from this (our inability to sue) this should be illegal. Thanks.
Additional Notes:
I bought a new GMC, I received 3 vouchers for computer chips to be installed at a later time years ago. They have not provided them. They are selling new fully equipped vehicles with computers chips just fine. Can you handle and have GMC install their backlog of computer chips? There are many safety features that DO NOT work, like parking assit and basically all warnings like when backing up etc. They made me sign a form stating they are not responsible for safety issues stemming from this (our inability to sue) this should be illegal. Thanks.
Mfg Campaign: 11510549
Recall Date: Mar 7, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I bought a new GMC, I received 3 vouchers for computer chips to be installed at a later time years ago. They have not provided them. They are selling new fully equipped vehicles with computers chips just fine. Can you handle and have GMC install their backlog of computer chips? There are many safety features that DO NOT work, like parking assit and basically all warnings like when backing up etc. They made me sign a form stating they are not responsible for safety issues stemming from this (our inability to sue) this should be illegal. Thanks.
Corrective Action:
I bought a new GMC, I received 3 vouchers for computer chips to be installed at a later time years ago. They have not provided them. They are selling new fully equipped vehicles with computers chips just fine. Can you handle and have GMC install their backlog of computer chips? There are many safety features that DO NOT work, like parking assit and basically all warnings like when backing up etc. They made me sign a form stating they are not responsible for safety issues stemming from this (our inability to sue) this should be illegal. Thanks.
Additional Notes:
I bought a new GMC, I received 3 vouchers for computer chips to be installed at a later time years ago. They have not provided them. They are selling new fully equipped vehicles with computers chips just fine. Can you handle and have GMC install their backlog of computer chips? There are many safety features that DO NOT work, like parking assit and basically all warnings like when backing up etc. They made me sign a form stating they are not responsible for safety issues stemming from this (our inability to sue) this should be illegal. Thanks.
Mfg Campaign: 11510549
Recall Date: Mar 7, 2023
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
I bought a new GMC, I received 3 vouchers for computer chips to be installed at a later time years ago. They have not provided them. They are selling new fully equipped vehicles with computers chips just fine. Can you handle and have GMC install their backlog of computer chips? There are many safety features that DO NOT work, like parking assit and basically all warnings like when backing up etc. They made me sign a form stating they are not responsible for safety issues stemming from this (our inability to sue) this should be illegal. Thanks.
Corrective Action:
I bought a new GMC, I received 3 vouchers for computer chips to be installed at a later time years ago. They have not provided them. They are selling new fully equipped vehicles with computers chips just fine. Can you handle and have GMC install their backlog of computer chips? There are many safety features that DO NOT work, like parking assit and basically all warnings like when backing up etc. They made me sign a form stating they are not responsible for safety issues stemming from this (our inability to sue) this should be illegal. Thanks.
Additional Notes:
I bought a new GMC, I received 3 vouchers for computer chips to be installed at a later time years ago. They have not provided them. They are selling new fully equipped vehicles with computers chips just fine. Can you handle and have GMC install their backlog of computer chips? There are many safety features that DO NOT work, like parking assit and basically all warnings like when backing up etc. They made me sign a form stating they are not responsible for safety issues stemming from this (our inability to sue) this should be illegal. Thanks.
Mfg Campaign: 11510549
Recall Date: Mar 7, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine began stubling and warning lighta began flashing.
Corrective Action:
Engine began stubling and warning lighta began flashing.
Additional Notes:
Engine began stubling and warning lighta began flashing.
Mfg Campaign: 11510285
Recall Date: Mar 6, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving down the road on two different occasions the volume on the radio went to full blast and would not turn down or turn off. This caused distracted driving and could potentially cause an accident. Dealer states manufacturer is aware of issue with no resolution at this time. No warning of failure and the first occurrence was February 12, 2023 and the second occurrence happened March 5, 2023.
Corrective Action:
While driving down the road on two different occasions the volume on the radio went to full blast and would not turn down or turn off. This caused distracted driving and could potentially cause an accident. Dealer states manufacturer is aware of issue with no resolution at this time. No warning of failure and the first occurrence was February 12, 2023 and the second occurrence happened March 5, 2023.
Additional Notes:
While driving down the road on two different occasions the volume on the radio went to full blast and would not turn down or turn off. This caused distracted driving and could potentially cause an accident. Dealer states manufacturer is aware of issue with no resolution at this time. No warning of failure and the first occurrence was February 12, 2023 and the second occurrence happened March 5, 2023.
Mfg Campaign: 11510266
Recall Date: Mar 5, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The back-up/reverse cameras black out mid action and also once the vehicle is put in Reverse. During inclement weather conditions, a car stopped abruptly in front of me to avoid a huge pool of water on the highway and the forward collision braking system did not kick in and now the light is illuminated on the dash board and won't turn off.
Corrective Action:
The back-up/reverse cameras black out mid action and also once the vehicle is put in Reverse. During inclement weather conditions, a car stopped abruptly in front of me to avoid a huge pool of water on the highway and the forward collision braking system did not kick in and now the light is illuminated on the dash board and won't turn off.
Additional Notes:
The back-up/reverse cameras black out mid action and also once the vehicle is put in Reverse. During inclement weather conditions, a car stopped abruptly in front of me to avoid a huge pool of water on the highway and the forward collision braking system did not kick in and now the light is illuminated on the dash board and won't turn off.
Mfg Campaign: 11509334
Recall Date: Feb 27, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The back-up/reverse cameras black out mid action and also once the vehicle is put in Reverse. During inclement weather conditions, a car stopped abruptly in front of me to avoid a huge pool of water on the highway and the forward collision braking system did not kick in and now the light is illuminated on the dash board and won't turn off.
Corrective Action:
The back-up/reverse cameras black out mid action and also once the vehicle is put in Reverse. During inclement weather conditions, a car stopped abruptly in front of me to avoid a huge pool of water on the highway and the forward collision braking system did not kick in and now the light is illuminated on the dash board and won't turn off.
Additional Notes:
The back-up/reverse cameras black out mid action and also once the vehicle is put in Reverse. During inclement weather conditions, a car stopped abruptly in front of me to avoid a huge pool of water on the highway and the forward collision braking system did not kick in and now the light is illuminated on the dash board and won't turn off.
Mfg Campaign: 11509334
Recall Date: Feb 27, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There is an occasional burning rubber smell(weekly and daily) coming into the cabin of the truck from the Duramax engine/exhaust. The dealer was notified and they informed me from their bulletins on the matter, that they believe it is from a "wax" on the vehicle exhaust system when heated up. They informed me that their is no remedy or fix at this time. The smell and air quality that me and my family are breathing I believe is unhealthy and possibly toxic. I would like the GM to replace these components causing the issue.
Corrective Action:
There is an occasional burning rubber smell(weekly and daily) coming into the cabin of the truck from the Duramax engine/exhaust. The dealer was notified and they informed me from their bulletins on the matter, that they believe it is from a "wax" on the vehicle exhaust system when heated up. They informed me that their is no remedy or fix at this time. The smell and air quality that me and my family are breathing I believe is unhealthy and possibly toxic. I would like the GM to replace these components causing the issue.
Additional Notes:
There is an occasional burning rubber smell(weekly and daily) coming into the cabin of the truck from the Duramax engine/exhaust. The dealer was notified and they informed me from their bulletins on the matter, that they believe it is from a "wax" on the vehicle exhaust system when heated up. They informed me that their is no remedy or fix at this time. The smell and air quality that me and my family are breathing I believe is unhealthy and possibly toxic. I would like the GM to replace these components causing the issue.
Mfg Campaign: 11507349
Recall Date: Feb 15, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I purchased this vehicle to tow a 7,600 pound RV trailer with Electromagnetic brakes. This truck has an integrated brake controller. The truck keeps giving error messages: Check trailer wiring issues. Brakes not connected, etc. I have troubleshoot the trailer wiring and replaced most of it. I still have the issue. Online I see many people stating similar issues. Supposedly my truck has an error code associated with the brakes but dealer is of not help.
Corrective Action:
I purchased this vehicle to tow a 7,600 pound RV trailer with Electromagnetic brakes. This truck has an integrated brake controller. The truck keeps giving error messages: Check trailer wiring issues. Brakes not connected, etc. I have troubleshoot the trailer wiring and replaced most of it. I still have the issue. Online I see many people stating similar issues. Supposedly my truck has an error code associated with the brakes but dealer is of not help.
Additional Notes:
I purchased this vehicle to tow a 7,600 pound RV trailer with Electromagnetic brakes. This truck has an integrated brake controller. The truck keeps giving error messages: Check trailer wiring issues. Brakes not connected, etc. I have troubleshoot the trailer wiring and replaced most of it. I still have the issue. Online I see many people stating similar issues. Supposedly my truck has an error code associated with the brakes but dealer is of not help.
Mfg Campaign: 11506788
Recall Date: Feb 11, 2023
General Motors, Llc
Defect Description:
STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL
Potential Consequences:
The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, an object struck the windshield. The contact was able to maneuver the vehicle off the road and upon inspecting the vehicle, he noticed that a piece from the front grill had detached and struck the front windshield. The vehicle was taken to the dealer where it was diagnosed that the unknown grill piece needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, an object struck the windshield. The contact was able to maneuver the vehicle off the road and upon inspecting the vehicle, he noticed that a piece from the front grill had detached and struck the front windshield. The vehicle was taken to the dealer where it was diagnosed that the unknown grill piece needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, an object struck the windshield. The contact was able to maneuver the vehicle off the road and upon inspecting the vehicle, he noticed that a piece from the front grill had detached and struck the front windshield. The vehicle was taken to the dealer where it was diagnosed that the unknown grill piece needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 30,000.
Mfg Campaign: 11504908
Recall Date: Feb 1, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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