Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022 GMC Sierra 1500 vehicles equipped with chrome front grille deflectors. The attachments that hold the front grille deflectors in place may fracture, resulting in grille detachment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N242490120
Recall Date: Feb 6, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
General Motors, Llc
Safety Issue:
General Motors (GM) has decided that certain 2022 model year Chevrolet Silverado, and GMC Sierra vehicles equipped with an accessory sport bar. The accessory sport bar contains a high-mounted brake light that may not function. In addition, it may block the vehicle's existing high-mounted brake light. As such, these vehicles may fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "lamps, reflective devices, and associated equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222368110
Recall Date: Jun 30, 2022
Consumer Complaints
444 ComplaintsGeneral Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
A large trim piece at the top of my grill flew off while driving 70+ on the highway. I have personally seen roughly 100 testimonies with picture proof on various fb pages of others with the same vehicle experiencing the same thing. This is a known issue for the 2022-2023 model years, GM has apparently corrected the issue for the 24+ model years.
Corrective Action:
A large trim piece at the top of my grill flew off while driving 70+ on the highway. I have personally seen roughly 100 testimonies with picture proof on various fb pages of others with the same vehicle experiencing the same thing. This is a known issue for the 2022-2023 model years, GM has apparently corrected the issue for the 24+ model years.
Additional Notes:
A large trim piece at the top of my grill flew off while driving 70+ on the highway. I have personally seen roughly 100 testimonies with picture proof on various fb pages of others with the same vehicle experiencing the same thing. This is a known issue for the 2022-2023 model years, GM has apparently corrected the issue for the 24+ model years.
Mfg Campaign: 11615118
Recall Date: Sep 17, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
In the past 6 years I have owned 4 GMC 6.2L trucks the first was a 2019 no issues great truck. The second unfortunately had a Short life with another vehicle. In 2023 The third a 2021 Denali 6.2L truck at 34k began using oil and blowing blue smoke out the tailpipes. The dealer started an oil consumption test (like you couldn’t see it happening) so finally at 45k they tore down the engine and found worn out valve guides and scored cylinders. They ordered an engine the engine was installed and it failed in 25 miles come to find out it was not oiling on one bank, A second motor was ordered and installed it failed at start up. At this time it had been months that the truck was down. The dealer took a stand and moved me into a 2022 GMC AT4 with 6.2L with the hopes of removing the issue this truck was the internet sales managers truck that he had recently bought and had 15k on. We made the deal, well at 35k this truck begins consuming oil. The dealer once again starts the oil consumption test process. A couple of months ago. The truck now has 42k or so on it and on my last trip from Atlanta to Fort Walton after the dealer just topped it off 2 1/2 weeks prior to the first 2500 interval of the oil consumption test, the truck burned 1 1/2quarts in less than 2k miles and the oil warning light comes on as we arrive in Fort Walton. I would like a resolution to this, I have invested a lot of money into what should be one of the most reliable trucks on the road and all I hear is GM says it’s not met their threshold of a problem and you should expect to have to add oil to a truck with less than 45k on it and it’s not a problem. It’s already been proven with the 2021 that GM has a problem, I as well as the other 100,000 or so individuals with this same engine and GM knows it’s a problem with the quality of the engine build. GM has a quality issue and knows it but they are not addressing it, just making the consumer jump through hoops and not finding a fix in 5 yr's is bad
Corrective Action:
In the past 6 years I have owned 4 GMC 6.2L trucks the first was a 2019 no issues great truck. The second unfortunately had a Short life with another vehicle. In 2023 The third a 2021 Denali 6.2L truck at 34k began using oil and blowing blue smoke out the tailpipes. The dealer started an oil consumption test (like you couldn’t see it happening) so finally at 45k they tore down the engine and found worn out valve guides and scored cylinders. They ordered an engine the engine was installed and it failed in 25 miles come to find out it was not oiling on one bank, A second motor was ordered and installed it failed at start up. At this time it had been months that the truck was down. The dealer took a stand and moved me into a 2022 GMC AT4 with 6.2L with the hopes of removing the issue this truck was the internet sales managers truck that he had recently bought and had 15k on. We made the deal, well at 35k this truck begins consuming oil. The dealer once again starts the oil consumption test process. A couple of months ago. The truck now has 42k or so on it and on my last trip from Atlanta to Fort Walton after the dealer just topped it off 2 1/2 weeks prior to the first 2500 interval of the oil consumption test, the truck burned 1 1/2quarts in less than 2k miles and the oil warning light comes on as we arrive in Fort Walton. I would like a resolution to this, I have invested a lot of money into what should be one of the most reliable trucks on the road and all I hear is GM says it’s not met their threshold of a problem and you should expect to have to add oil to a truck with less than 45k on it and it’s not a problem. It’s already been proven with the 2021 that GM has a problem, I as well as the other 100,000 or so individuals with this same engine and GM knows it’s a problem with the quality of the engine build. GM has a quality issue and knows it but they are not addressing it, just making the consumer jump through hoops and not finding a fix in 5 yr's is bad
Additional Notes:
In the past 6 years I have owned 4 GMC 6.2L trucks the first was a 2019 no issues great truck. The second unfortunately had a Short life with another vehicle. In 2023 The third a 2021 Denali 6.2L truck at 34k began using oil and blowing blue smoke out the tailpipes. The dealer started an oil consumption test (like you couldn’t see it happening) so finally at 45k they tore down the engine and found worn out valve guides and scored cylinders. They ordered an engine the engine was installed and it failed in 25 miles come to find out it was not oiling on one bank, A second motor was ordered and installed it failed at start up. At this time it had been months that the truck was down. The dealer took a stand and moved me into a 2022 GMC AT4 with 6.2L with the hopes of removing the issue this truck was the internet sales managers truck that he had recently bought and had 15k on. We made the deal, well at 35k this truck begins consuming oil. The dealer once again starts the oil consumption test process. A couple of months ago. The truck now has 42k or so on it and on my last trip from Atlanta to Fort Walton after the dealer just topped it off 2 1/2 weeks prior to the first 2500 interval of the oil consumption test, the truck burned 1 1/2quarts in less than 2k miles and the oil warning light comes on as we arrive in Fort Walton. I would like a resolution to this, I have invested a lot of money into what should be one of the most reliable trucks on the road and all I hear is GM says it’s not met their threshold of a problem and you should expect to have to add oil to a truck with less than 45k on it and it’s not a problem. It’s already been proven with the 2021 that GM has a problem, I as well as the other 100,000 or so individuals with this same engine and GM knows it’s a problem with the quality of the engine build. GM has a quality issue and knows it but they are not addressing it, just making the consumer jump through hoops and not finding a fix in 5 yr's is bad
Mfg Campaign: 11614763
Recall Date: Sep 16, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
In the past 6 years I have owned 4 GMC 6.2L trucks the first was a 2019 no issues great truck. The second unfortunately had a Short life with another vehicle. In 2023 The third a 2021 Denali 6.2L truck at 34k began using oil and blowing blue smoke out the tailpipes. The dealer started an oil consumption test (like you couldn’t see it happening) so finally at 45k they tore down the engine and found worn out valve guides and scored cylinders. They ordered an engine the engine was installed and it failed in 25 miles come to find out it was not oiling on one bank, A second motor was ordered and installed it failed at start up. At this time it had been months that the truck was down. The dealer took a stand and moved me into a 2022 GMC AT4 with 6.2L with the hopes of removing the issue this truck was the internet sales managers truck that he had recently bought and had 15k on. We made the deal, well at 35k this truck begins consuming oil. The dealer once again starts the oil consumption test process. A couple of months ago. The truck now has 42k or so on it and on my last trip from Atlanta to Fort Walton after the dealer just topped it off 2 1/2 weeks prior to the first 2500 interval of the oil consumption test, the truck burned 1 1/2quarts in less than 2k miles and the oil warning light comes on as we arrive in Fort Walton. I would like a resolution to this, I have invested a lot of money into what should be one of the most reliable trucks on the road and all I hear is GM says it’s not met their threshold of a problem and you should expect to have to add oil to a truck with less than 45k on it and it’s not a problem. It’s already been proven with the 2021 that GM has a problem, I as well as the other 100,000 or so individuals with this same engine and GM knows it’s a problem with the quality of the engine build. GM has a quality issue and knows it but they are not addressing it, just making the consumer jump through hoops and not finding a fix in 5 yr's is bad
Corrective Action:
In the past 6 years I have owned 4 GMC 6.2L trucks the first was a 2019 no issues great truck. The second unfortunately had a Short life with another vehicle. In 2023 The third a 2021 Denali 6.2L truck at 34k began using oil and blowing blue smoke out the tailpipes. The dealer started an oil consumption test (like you couldn’t see it happening) so finally at 45k they tore down the engine and found worn out valve guides and scored cylinders. They ordered an engine the engine was installed and it failed in 25 miles come to find out it was not oiling on one bank, A second motor was ordered and installed it failed at start up. At this time it had been months that the truck was down. The dealer took a stand and moved me into a 2022 GMC AT4 with 6.2L with the hopes of removing the issue this truck was the internet sales managers truck that he had recently bought and had 15k on. We made the deal, well at 35k this truck begins consuming oil. The dealer once again starts the oil consumption test process. A couple of months ago. The truck now has 42k or so on it and on my last trip from Atlanta to Fort Walton after the dealer just topped it off 2 1/2 weeks prior to the first 2500 interval of the oil consumption test, the truck burned 1 1/2quarts in less than 2k miles and the oil warning light comes on as we arrive in Fort Walton. I would like a resolution to this, I have invested a lot of money into what should be one of the most reliable trucks on the road and all I hear is GM says it’s not met their threshold of a problem and you should expect to have to add oil to a truck with less than 45k on it and it’s not a problem. It’s already been proven with the 2021 that GM has a problem, I as well as the other 100,000 or so individuals with this same engine and GM knows it’s a problem with the quality of the engine build. GM has a quality issue and knows it but they are not addressing it, just making the consumer jump through hoops and not finding a fix in 5 yr's is bad
Additional Notes:
In the past 6 years I have owned 4 GMC 6.2L trucks the first was a 2019 no issues great truck. The second unfortunately had a Short life with another vehicle. In 2023 The third a 2021 Denali 6.2L truck at 34k began using oil and blowing blue smoke out the tailpipes. The dealer started an oil consumption test (like you couldn’t see it happening) so finally at 45k they tore down the engine and found worn out valve guides and scored cylinders. They ordered an engine the engine was installed and it failed in 25 miles come to find out it was not oiling on one bank, A second motor was ordered and installed it failed at start up. At this time it had been months that the truck was down. The dealer took a stand and moved me into a 2022 GMC AT4 with 6.2L with the hopes of removing the issue this truck was the internet sales managers truck that he had recently bought and had 15k on. We made the deal, well at 35k this truck begins consuming oil. The dealer once again starts the oil consumption test process. A couple of months ago. The truck now has 42k or so on it and on my last trip from Atlanta to Fort Walton after the dealer just topped it off 2 1/2 weeks prior to the first 2500 interval of the oil consumption test, the truck burned 1 1/2quarts in less than 2k miles and the oil warning light comes on as we arrive in Fort Walton. I would like a resolution to this, I have invested a lot of money into what should be one of the most reliable trucks on the road and all I hear is GM says it’s not met their threshold of a problem and you should expect to have to add oil to a truck with less than 45k on it and it’s not a problem. It’s already been proven with the 2021 that GM has a problem, I as well as the other 100,000 or so individuals with this same engine and GM knows it’s a problem with the quality of the engine build. GM has a quality issue and knows it but they are not addressing it, just making the consumer jump through hoops and not finding a fix in 5 yr's is bad
Mfg Campaign: 11614763
Recall Date: Sep 16, 2024
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11612819
Recall Date: Sep 5, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This is the second time after already bringing in for service, while driving turning on the radio the volume goes to full volume with a Bose system it is ear piercing, none of the radio controls worked, I could not shut off the radio or turn the volume down it was locked at full volume. I had to stop in the middle of the road in Cambridge MA, Place in park, shut the engine off and open the drivers side door to shut the radio off, it took four attempts of restarting and stopping vehicle before the volume would return to normal. This is a severe SAFETY HAZARD THAT WILL EFFECT HEARING AND CAUSE AN ACCIDENT, I AM SO FED UP WITH THIS VEHICLE. I need to schedule another appointment for GMC to do nothing.
Corrective Action:
This is the second time after already bringing in for service, while driving turning on the radio the volume goes to full volume with a Bose system it is ear piercing, none of the radio controls worked, I could not shut off the radio or turn the volume down it was locked at full volume. I had to stop in the middle of the road in Cambridge MA, Place in park, shut the engine off and open the drivers side door to shut the radio off, it took four attempts of restarting and stopping vehicle before the volume would return to normal. This is a severe SAFETY HAZARD THAT WILL EFFECT HEARING AND CAUSE AN ACCIDENT, I AM SO FED UP WITH THIS VEHICLE. I need to schedule another appointment for GMC to do nothing.
Additional Notes:
This is the second time after already bringing in for service, while driving turning on the radio the volume goes to full volume with a Bose system it is ear piercing, none of the radio controls worked, I could not shut off the radio or turn the volume down it was locked at full volume. I had to stop in the middle of the road in Cambridge MA, Place in park, shut the engine off and open the drivers side door to shut the radio off, it took four attempts of restarting and stopping vehicle before the volume would return to normal. This is a severe SAFETY HAZARD THAT WILL EFFECT HEARING AND CAUSE AN ACCIDENT, I AM SO FED UP WITH THIS VEHICLE. I need to schedule another appointment for GMC to do nothing.
Mfg Campaign: 11612681
Recall Date: Sep 4, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I was driving on the highway around 70-75 mph and the upper moulding on the grille flew off and hit the windshield
Corrective Action:
I was driving on the highway around 70-75 mph and the upper moulding on the grille flew off and hit the windshield
Additional Notes:
I was driving on the highway around 70-75 mph and the upper moulding on the grille flew off and hit the windshield
Mfg Campaign: 11611963
Recall Date: Aug 31, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Tailgate open/clise module continues to open without me hitting the auto release device in the truck OR fob. NOTE: GMC built in Quebec! It resulted in a call to the dealership this spring, an inspection and they indicated it was fine. The tailgate opened while I was parking my new Airstream and it caused damage to the propane tanks and tanks cover AND $1700 damage to my tailgate.
Corrective Action:
Tailgate open/clise module continues to open without me hitting the auto release device in the truck OR fob. NOTE: GMC built in Quebec! It resulted in a call to the dealership this spring, an inspection and they indicated it was fine. The tailgate opened while I was parking my new Airstream and it caused damage to the propane tanks and tanks cover AND $1700 damage to my tailgate.
Additional Notes:
Tailgate open/clise module continues to open without me hitting the auto release device in the truck OR fob. NOTE: GMC built in Quebec! It resulted in a call to the dealership this spring, an inspection and they indicated it was fine. The tailgate opened while I was parking my new Airstream and it caused damage to the propane tanks and tanks cover AND $1700 damage to my tailgate.
Mfg Campaign: 11611763
Recall Date: Aug 30, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This has now happened twice. While driving down the road, my radio has went to full volume and continues to go back to full volume, even if I twist the volume control knob quickly to lower the volume. This is a very scary situation while driving down the road and your radio goes to 100% volume out of the blue. There is no warning and the volume just goes to 100%
Corrective Action:
This has now happened twice. While driving down the road, my radio has went to full volume and continues to go back to full volume, even if I twist the volume control knob quickly to lower the volume. This is a very scary situation while driving down the road and your radio goes to 100% volume out of the blue. There is no warning and the volume just goes to 100%
Additional Notes:
This has now happened twice. While driving down the road, my radio has went to full volume and continues to go back to full volume, even if I twist the volume control knob quickly to lower the volume. This is a very scary situation while driving down the road and your radio goes to 100% volume out of the blue. There is no warning and the volume just goes to 100%
Mfg Campaign: 11611397
Recall Date: Aug 28, 2024
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2022 GMC Sierra 1500. The contact stated that while her husband was driving 80 MPH, the vehicle skidded approximately 100 yards; however, there was no impact to the vehicle. The vehicle was towed to the dealer, where it was determined that the front driver's side upper control arm and ball joint had fractured, causing the front driver's side wheel to become wedged beneath the subframe. The vehicle was not repaired. The dealer advised the contact to contact the insurance company to have the vehicle inspected. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2022 GMC Sierra 1500. The contact stated that while her husband was driving 80 MPH, the vehicle skidded approximately 100 yards; however, there was no impact to the vehicle. The vehicle was towed to the dealer, where it was determined that the front driver's side upper control arm and ball joint had fractured, causing the front driver's side wheel to become wedged beneath the subframe. The vehicle was not repaired. The dealer advised the contact to contact the insurance company to have the vehicle inspected. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2022 GMC Sierra 1500. The contact stated that while her husband was driving 80 MPH, the vehicle skidded approximately 100 yards; however, there was no impact to the vehicle. The vehicle was towed to the dealer, where it was determined that the front driver's side upper control arm and ball joint had fractured, causing the front driver's side wheel to become wedged beneath the subframe. The vehicle was not repaired. The dealer advised the contact to contact the insurance company to have the vehicle inspected. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
Mfg Campaign: 11609718
Recall Date: Aug 20, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
“Faulty fuel pump driver module” part Not available for inspection. Repaired at dealership and they kept the part. While driving 75 mph on the interstate during high traffic time my GMC Sierra 3.0 diesel truck engine shut completely down, not just once but on several occasions putting myself and three other in a life safety situation due to the traffic around us at the time. I had to navigate the truck through traffic and off the road. Once there the vehicle was turned off allowed to sit for a few minutes and restarted. The vehicle would restart and we continued only to have this scenario repeated again several times. Faulty fuel module was diagnosed by mechanic at dealership and replaced. Part was not inspected by no one to my knowledge except the mechanic. There was no prior warnings before this incident happened. After the incident the engine light came on with a message that stated check ESC.
Corrective Action:
“Faulty fuel pump driver module” part Not available for inspection. Repaired at dealership and they kept the part. While driving 75 mph on the interstate during high traffic time my GMC Sierra 3.0 diesel truck engine shut completely down, not just once but on several occasions putting myself and three other in a life safety situation due to the traffic around us at the time. I had to navigate the truck through traffic and off the road. Once there the vehicle was turned off allowed to sit for a few minutes and restarted. The vehicle would restart and we continued only to have this scenario repeated again several times. Faulty fuel module was diagnosed by mechanic at dealership and replaced. Part was not inspected by no one to my knowledge except the mechanic. There was no prior warnings before this incident happened. After the incident the engine light came on with a message that stated check ESC.
Additional Notes:
“Faulty fuel pump driver module” part Not available for inspection. Repaired at dealership and they kept the part. While driving 75 mph on the interstate during high traffic time my GMC Sierra 3.0 diesel truck engine shut completely down, not just once but on several occasions putting myself and three other in a life safety situation due to the traffic around us at the time. I had to navigate the truck through traffic and off the road. Once there the vehicle was turned off allowed to sit for a few minutes and restarted. The vehicle would restart and we continued only to have this scenario repeated again several times. Faulty fuel module was diagnosed by mechanic at dealership and replaced. Part was not inspected by no one to my knowledge except the mechanic. There was no prior warnings before this incident happened. After the incident the engine light came on with a message that stated check ESC.
Mfg Campaign: 11609069
Recall Date: Aug 16, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I was driving down the highway at 65 when the upper front hood molding flew off and bounced off my windshield. There were motorcycles behind me but none were hit. After researching on [XXX] , many others have had the same thing happen. This could have broken my windshield, or worse, hit a motorcyclist behind me causing a wreck. It has not been inspected but reported by many others on GMC forums. There was no warning whatsoever. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving down the highway at 65 when the upper front hood molding flew off and bounced off my windshield. There were motorcycles behind me but none were hit. After researching on [XXX] , many others have had the same thing happen. This could have broken my windshield, or worse, hit a motorcyclist behind me causing a wreck. It has not been inspected but reported by many others on GMC forums. There was no warning whatsoever. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving down the highway at 65 when the upper front hood molding flew off and bounced off my windshield. There were motorcycles behind me but none were hit. After researching on [XXX] , many others have had the same thing happen. This could have broken my windshield, or worse, hit a motorcyclist behind me causing a wreck. It has not been inspected but reported by many others on GMC forums. There was no warning whatsoever. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11608363
Recall Date: Aug 13, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2022 GMC Sierra. The contact stated that while driving at 45 MPH, the vehicle went into safe engine mode and stopped. The vehicle attempted to restart without application multiple times. There was an abnormal grinding sound detected. The contact pushed the start/stop button, and thirty seconds later, the contact noticed white smoke from the engine, and the vehicle caught fire. There were no warning lights illuminated. The occupants were able to exit the vehicle. There were no reported injuries, crashes or police reports filed. the air bags deployed due to the fire. The fire department extinguished the fire. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was towed to a tow lot. The insurance agent conducted an independent investigation and found that the wire harness in the engine was hot and severed the fuel line. There was fuel in the engine. The insurance company deemed the vehicle a total loss. The manufacturer was contacted, who took possession of the vehicle from the insurance company. The failure mileage was approximately 30,000.
Corrective Action:
The contact owned a 2022 GMC Sierra. The contact stated that while driving at 45 MPH, the vehicle went into safe engine mode and stopped. The vehicle attempted to restart without application multiple times. There was an abnormal grinding sound detected. The contact pushed the start/stop button, and thirty seconds later, the contact noticed white smoke from the engine, and the vehicle caught fire. There were no warning lights illuminated. The occupants were able to exit the vehicle. There were no reported injuries, crashes or police reports filed. the air bags deployed due to the fire. The fire department extinguished the fire. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was towed to a tow lot. The insurance agent conducted an independent investigation and found that the wire harness in the engine was hot and severed the fuel line. There was fuel in the engine. The insurance company deemed the vehicle a total loss. The manufacturer was contacted, who took possession of the vehicle from the insurance company. The failure mileage was approximately 30,000.
Additional Notes:
The contact owned a 2022 GMC Sierra. The contact stated that while driving at 45 MPH, the vehicle went into safe engine mode and stopped. The vehicle attempted to restart without application multiple times. There was an abnormal grinding sound detected. The contact pushed the start/stop button, and thirty seconds later, the contact noticed white smoke from the engine, and the vehicle caught fire. There were no warning lights illuminated. The occupants were able to exit the vehicle. There were no reported injuries, crashes or police reports filed. the air bags deployed due to the fire. The fire department extinguished the fire. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was towed to a tow lot. The insurance agent conducted an independent investigation and found that the wire harness in the engine was hot and severed the fuel line. There was fuel in the engine. The insurance company deemed the vehicle a total loss. The manufacturer was contacted, who took possession of the vehicle from the insurance company. The failure mileage was approximately 30,000.
Mfg Campaign: 11607235
Recall Date: Aug 8, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The contact owned a 2022 GMC Sierra. The contact stated that while driving at 45 MPH, the vehicle went into safe engine mode and stopped. The vehicle attempted to restart without application multiple times. There was an abnormal grinding sound detected. The contact pushed the start/stop button, and thirty seconds later, the contact noticed white smoke from the engine, and the vehicle caught fire. There were no warning lights illuminated. The occupants were able to exit the vehicle. There were no reported injuries, crashes or police reports filed. the air bags deployed due to the fire. The fire department extinguished the fire. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was towed to a tow lot. The insurance agent conducted an independent investigation and found that the wire harness in the engine was hot and severed the fuel line. There was fuel in the engine. The insurance company deemed the vehicle a total loss. The manufacturer was contacted, who took possession of the vehicle from the insurance company. The failure mileage was approximately 30,000.
Corrective Action:
The contact owned a 2022 GMC Sierra. The contact stated that while driving at 45 MPH, the vehicle went into safe engine mode and stopped. The vehicle attempted to restart without application multiple times. There was an abnormal grinding sound detected. The contact pushed the start/stop button, and thirty seconds later, the contact noticed white smoke from the engine, and the vehicle caught fire. There were no warning lights illuminated. The occupants were able to exit the vehicle. There were no reported injuries, crashes or police reports filed. the air bags deployed due to the fire. The fire department extinguished the fire. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was towed to a tow lot. The insurance agent conducted an independent investigation and found that the wire harness in the engine was hot and severed the fuel line. There was fuel in the engine. The insurance company deemed the vehicle a total loss. The manufacturer was contacted, who took possession of the vehicle from the insurance company. The failure mileage was approximately 30,000.
Additional Notes:
The contact owned a 2022 GMC Sierra. The contact stated that while driving at 45 MPH, the vehicle went into safe engine mode and stopped. The vehicle attempted to restart without application multiple times. There was an abnormal grinding sound detected. The contact pushed the start/stop button, and thirty seconds later, the contact noticed white smoke from the engine, and the vehicle caught fire. There were no warning lights illuminated. The occupants were able to exit the vehicle. There were no reported injuries, crashes or police reports filed. the air bags deployed due to the fire. The fire department extinguished the fire. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The vehicle was towed to a tow lot. The insurance agent conducted an independent investigation and found that the wire harness in the engine was hot and severed the fuel line. There was fuel in the engine. The insurance company deemed the vehicle a total loss. The manufacturer was contacted, who took possession of the vehicle from the insurance company. The failure mileage was approximately 30,000.
Mfg Campaign: 11607235
Recall Date: Aug 8, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving, I turned the volume on the radio a couple clicks louder using the steering wheel controls. After I stopped pushing the volume button on the steering wheel, it continued to rapidly increase volume until it maxed out. It was incredibly loud, in a panic, I verified the VOL+ button was not stuck. The VOL- on the steering wheel did not reduce the volume. I spun the volume button down, on the radio, but it would instantly return to full volume the moment I stopped spinning it. The power button on the radio also had no effect. I was driving at 50mph and had no way to reduce the volume from the max, which was incredibly distracting to say the least. I was finally able to get it to stop by pulling out my phone (which was connected via CarPlay) and hitting the pause button on my phone. Afterwards it behaved as normal, but my man did my ears hurt. Luckily there wasn’t any traffic nearby as I could hardly focus on the road while fumbling with the audio.
Corrective Action:
While driving, I turned the volume on the radio a couple clicks louder using the steering wheel controls. After I stopped pushing the volume button on the steering wheel, it continued to rapidly increase volume until it maxed out. It was incredibly loud, in a panic, I verified the VOL+ button was not stuck. The VOL- on the steering wheel did not reduce the volume. I spun the volume button down, on the radio, but it would instantly return to full volume the moment I stopped spinning it. The power button on the radio also had no effect. I was driving at 50mph and had no way to reduce the volume from the max, which was incredibly distracting to say the least. I was finally able to get it to stop by pulling out my phone (which was connected via CarPlay) and hitting the pause button on my phone. Afterwards it behaved as normal, but my man did my ears hurt. Luckily there wasn’t any traffic nearby as I could hardly focus on the road while fumbling with the audio.
Additional Notes:
While driving, I turned the volume on the radio a couple clicks louder using the steering wheel controls. After I stopped pushing the volume button on the steering wheel, it continued to rapidly increase volume until it maxed out. It was incredibly loud, in a panic, I verified the VOL+ button was not stuck. The VOL- on the steering wheel did not reduce the volume. I spun the volume button down, on the radio, but it would instantly return to full volume the moment I stopped spinning it. The power button on the radio also had no effect. I was driving at 50mph and had no way to reduce the volume from the max, which was incredibly distracting to say the least. I was finally able to get it to stop by pulling out my phone (which was connected via CarPlay) and hitting the pause button on my phone. Afterwards it behaved as normal, but my man did my ears hurt. Luckily there wasn’t any traffic nearby as I could hardly focus on the road while fumbling with the audio.
Mfg Campaign: 11607418
Recall Date: Aug 8, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2022 GMC Sierra 1500. The contact stated while driving at approximately 55 MPH, the contact observed a loud sound coming from the front passenger’s side of the vehicle. The contact stated that the steering wheel then pulled to the right. The vehicle was steered to the side of the road and inspected. The vehicle was towed to a dealer where it was awaiting a diagnostic test. The manufacturer was notified of the failure. The failure mileage was approximately 32,000.
Corrective Action:
The contact owns a 2022 GMC Sierra 1500. The contact stated while driving at approximately 55 MPH, the contact observed a loud sound coming from the front passenger’s side of the vehicle. The contact stated that the steering wheel then pulled to the right. The vehicle was steered to the side of the road and inspected. The vehicle was towed to a dealer where it was awaiting a diagnostic test. The manufacturer was notified of the failure. The failure mileage was approximately 32,000.
Additional Notes:
The contact owns a 2022 GMC Sierra 1500. The contact stated while driving at approximately 55 MPH, the contact observed a loud sound coming from the front passenger’s side of the vehicle. The contact stated that the steering wheel then pulled to the right. The vehicle was steered to the side of the road and inspected. The vehicle was towed to a dealer where it was awaiting a diagnostic test. The manufacturer was notified of the failure. The failure mileage was approximately 32,000.
Mfg Campaign: 11605040
Recall Date: Jul 29, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY TRUCK HAS THE PRO TAILGATE AND THE INNER GATE HAS COME OPEN SEVERAL TIMES. IT HAS STOP OPENNING ON IT OWN NOW, BUT IT WILL NOT OPEN BY THE BUTTON ON THE TAIL GATE. IT SEEMS GM IS AWARE THEY HAVE A PROBLEM, BUT ONLY ISUED A RECALL ON CERTAIN TRUCKS AND NOT ALL TRUCKS WITH THE PRO TAILGATE,
Corrective Action:
MY TRUCK HAS THE PRO TAILGATE AND THE INNER GATE HAS COME OPEN SEVERAL TIMES. IT HAS STOP OPENNING ON IT OWN NOW, BUT IT WILL NOT OPEN BY THE BUTTON ON THE TAIL GATE. IT SEEMS GM IS AWARE THEY HAVE A PROBLEM, BUT ONLY ISUED A RECALL ON CERTAIN TRUCKS AND NOT ALL TRUCKS WITH THE PRO TAILGATE,
Additional Notes:
MY TRUCK HAS THE PRO TAILGATE AND THE INNER GATE HAS COME OPEN SEVERAL TIMES. IT HAS STOP OPENNING ON IT OWN NOW, BUT IT WILL NOT OPEN BY THE BUTTON ON THE TAIL GATE. IT SEEMS GM IS AWARE THEY HAVE A PROBLEM, BUT ONLY ISUED A RECALL ON CERTAIN TRUCKS AND NOT ALL TRUCKS WITH THE PRO TAILGATE,
Mfg Campaign: 11604135
Recall Date: Jul 23, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On June 8th I started my truck and it made a strange unfamiliar noise before starting. I thought it was bizarre. Shortly after I stopped in traffic and my truck stalled out. It stayed on but when I went to give it gas I didn’t move. So I restarted the engine and the same strange noise was made. Along with the noise I smelled something funny so I pulled into a gas station. Little did I know my truck was on fire. I got the vehicle away from the gas pumps and within 5 minutes the whole truck was on fire. Before this fire I had brought the vehicle in for service due to a check engine light multiple times the codes will be listed below. I also had an interlock device installed in the truck at the time.
Corrective Action:
On June 8th I started my truck and it made a strange unfamiliar noise before starting. I thought it was bizarre. Shortly after I stopped in traffic and my truck stalled out. It stayed on but when I went to give it gas I didn’t move. So I restarted the engine and the same strange noise was made. Along with the noise I smelled something funny so I pulled into a gas station. Little did I know my truck was on fire. I got the vehicle away from the gas pumps and within 5 minutes the whole truck was on fire. Before this fire I had brought the vehicle in for service due to a check engine light multiple times the codes will be listed below. I also had an interlock device installed in the truck at the time.
Additional Notes:
On June 8th I started my truck and it made a strange unfamiliar noise before starting. I thought it was bizarre. Shortly after I stopped in traffic and my truck stalled out. It stayed on but when I went to give it gas I didn’t move. So I restarted the engine and the same strange noise was made. Along with the noise I smelled something funny so I pulled into a gas station. Little did I know my truck was on fire. I got the vehicle away from the gas pumps and within 5 minutes the whole truck was on fire. Before this fire I had brought the vehicle in for service due to a check engine light multiple times the codes will be listed below. I also had an interlock device installed in the truck at the time.
Mfg Campaign: 11602728
Recall Date: Jul 16, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On June 8th I started my truck and it made a strange unfamiliar noise before starting. I thought it was bizarre. Shortly after I stopped in traffic and my truck stalled out. It stayed on but when I went to give it gas I didn’t move. So I restarted the engine and the same strange noise was made. Along with the noise I smelled something funny so I pulled into a gas station. Little did I know my truck was on fire. I got the vehicle away from the gas pumps and within 5 minutes the whole truck was on fire. Before this fire I had brought the vehicle in for service due to a check engine light multiple times the codes will be listed below. I also had an interlock device installed in the truck at the time.
Corrective Action:
On June 8th I started my truck and it made a strange unfamiliar noise before starting. I thought it was bizarre. Shortly after I stopped in traffic and my truck stalled out. It stayed on but when I went to give it gas I didn’t move. So I restarted the engine and the same strange noise was made. Along with the noise I smelled something funny so I pulled into a gas station. Little did I know my truck was on fire. I got the vehicle away from the gas pumps and within 5 minutes the whole truck was on fire. Before this fire I had brought the vehicle in for service due to a check engine light multiple times the codes will be listed below. I also had an interlock device installed in the truck at the time.
Additional Notes:
On June 8th I started my truck and it made a strange unfamiliar noise before starting. I thought it was bizarre. Shortly after I stopped in traffic and my truck stalled out. It stayed on but when I went to give it gas I didn’t move. So I restarted the engine and the same strange noise was made. Along with the noise I smelled something funny so I pulled into a gas station. Little did I know my truck was on fire. I got the vehicle away from the gas pumps and within 5 minutes the whole truck was on fire. Before this fire I had brought the vehicle in for service due to a check engine light multiple times the codes will be listed below. I also had an interlock device installed in the truck at the time.
Mfg Campaign: 11602728
Recall Date: Jul 16, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On June 8th I started my truck and it made a strange unfamiliar noise before starting. I thought it was bizarre. Shortly after I stopped in traffic and my truck stalled out. It stayed on but when I went to give it gas I didn’t move. So I restarted the engine and the same strange noise was made. Along with the noise I smelled something funny so I pulled into a gas station. Little did I know my truck was on fire. I got the vehicle away from the gas pumps and within 5 minutes the whole truck was on fire. Before this fire I had brought the vehicle in for service due to a check engine light multiple times the codes will be listed below. I also had an interlock device installed in the truck at the time.
Corrective Action:
On June 8th I started my truck and it made a strange unfamiliar noise before starting. I thought it was bizarre. Shortly after I stopped in traffic and my truck stalled out. It stayed on but when I went to give it gas I didn’t move. So I restarted the engine and the same strange noise was made. Along with the noise I smelled something funny so I pulled into a gas station. Little did I know my truck was on fire. I got the vehicle away from the gas pumps and within 5 minutes the whole truck was on fire. Before this fire I had brought the vehicle in for service due to a check engine light multiple times the codes will be listed below. I also had an interlock device installed in the truck at the time.
Additional Notes:
On June 8th I started my truck and it made a strange unfamiliar noise before starting. I thought it was bizarre. Shortly after I stopped in traffic and my truck stalled out. It stayed on but when I went to give it gas I didn’t move. So I restarted the engine and the same strange noise was made. Along with the noise I smelled something funny so I pulled into a gas station. Little did I know my truck was on fire. I got the vehicle away from the gas pumps and within 5 minutes the whole truck was on fire. Before this fire I had brought the vehicle in for service due to a check engine light multiple times the codes will be listed below. I also had an interlock device installed in the truck at the time.
Mfg Campaign: 11602728
Recall Date: Jul 16, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Just got off the highway was at stop sign on exit ramp and it just died. No warnings no lights no indication that something was about to happen. No neutral so couldn’t even push it out of the way of traffic. Had it towed to shop for diagnostic. Possible lifter problem. $600. Dealership towed it to their shop. Engine tear down, lifters replaced. Gmc to pay 30%, dealership paying $1000, me $1300. Dealership started truck and the crank bearing spun. Now needs new engine, which are on back order. Cost ??? How long before engine available??? This is a known problem by the dealerships, GM & repair shops. Had we still been on the highway when this occurred doing 75mph we could have been killed.
Corrective Action:
Just got off the highway was at stop sign on exit ramp and it just died. No warnings no lights no indication that something was about to happen. No neutral so couldn’t even push it out of the way of traffic. Had it towed to shop for diagnostic. Possible lifter problem. $600. Dealership towed it to their shop. Engine tear down, lifters replaced. Gmc to pay 30%, dealership paying $1000, me $1300. Dealership started truck and the crank bearing spun. Now needs new engine, which are on back order. Cost ??? How long before engine available??? This is a known problem by the dealerships, GM & repair shops. Had we still been on the highway when this occurred doing 75mph we could have been killed.
Additional Notes:
Just got off the highway was at stop sign on exit ramp and it just died. No warnings no lights no indication that something was about to happen. No neutral so couldn’t even push it out of the way of traffic. Had it towed to shop for diagnostic. Possible lifter problem. $600. Dealership towed it to their shop. Engine tear down, lifters replaced. Gmc to pay 30%, dealership paying $1000, me $1300. Dealership started truck and the crank bearing spun. Now needs new engine, which are on back order. Cost ??? How long before engine available??? This is a known problem by the dealerships, GM & repair shops. Had we still been on the highway when this occurred doing 75mph we could have been killed.
Mfg Campaign: 11597240
Recall Date: Jun 27, 2024
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