Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
Consumer Complaints
448 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
- #5 injector failure, no. - Once the injector failed, the vehicle would violently shake when trying to accelerate. - Yes, was not covered under factory warranty but replaced by third-party extended warranty. -Yes, replaced by the dealership. -No warnings prior, once the injector failed warning for brake system check and vehicle mileage limits set in warning.
Corrective Action:
- #5 injector failure, no. - Once the injector failed, the vehicle would violently shake when trying to accelerate. - Yes, was not covered under factory warranty but replaced by third-party extended warranty. -Yes, replaced by the dealership. -No warnings prior, once the injector failed warning for brake system check and vehicle mileage limits set in warning.
Additional Notes:
- #5 injector failure, no. - Once the injector failed, the vehicle would violently shake when trying to accelerate. - Yes, was not covered under factory warranty but replaced by third-party extended warranty. -Yes, replaced by the dealership. -No warnings prior, once the injector failed warning for brake system check and vehicle mileage limits set in warning.
Mfg Campaign: 11664796
Recall Date: Jun 4, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
received my truck back after replacement of the front transmission pump and idle gear, the same day the transmission had horrible down shifts, sometimes it would just downshift into neutral and bounce off the rev limiter. the service advisor told me that my transmission had to "relearn" my driving habits when I called him and would take 200-400 miles.. i drove it one more day and drove it back to the dealer to have them drive it. the agreed that something was wrong, but didn't know what and had to contact gm engineers. 2 days later they told me that the valve body needs to be replaced. I dropped it off to find out that it had been ordered with zero ETA of when they will receive it.. so now im stuck with a loaner and no ETA on when parts will be available.
Corrective Action:
received my truck back after replacement of the front transmission pump and idle gear, the same day the transmission had horrible down shifts, sometimes it would just downshift into neutral and bounce off the rev limiter. the service advisor told me that my transmission had to "relearn" my driving habits when I called him and would take 200-400 miles.. i drove it one more day and drove it back to the dealer to have them drive it. the agreed that something was wrong, but didn't know what and had to contact gm engineers. 2 days later they told me that the valve body needs to be replaced. I dropped it off to find out that it had been ordered with zero ETA of when they will receive it.. so now im stuck with a loaner and no ETA on when parts will be available.
Additional Notes:
received my truck back after replacement of the front transmission pump and idle gear, the same day the transmission had horrible down shifts, sometimes it would just downshift into neutral and bounce off the rev limiter. the service advisor told me that my transmission had to "relearn" my driving habits when I called him and would take 200-400 miles.. i drove it one more day and drove it back to the dealer to have them drive it. the agreed that something was wrong, but didn't know what and had to contact gm engineers. 2 days later they told me that the valve body needs to be replaced. I dropped it off to find out that it had been ordered with zero ETA of when they will receive it.. so now im stuck with a loaner and no ETA on when parts will be available.
Mfg Campaign: 11664514
Recall Date: Jun 3, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was not contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was not contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was not contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11664640
Recall Date: Jun 3, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
• The airbag system failed to deploy during a collision that resulted in the total loss of the vehicle. Additionally, the vehicle was operating with a 17” spare tire (undersized compared to the standard 20” wheels), which may have contributed to the accident. The vehicle has been totaled and is currently in the possession of the insurance company, but may be available for inspection upon request. • Despite the severity of the collision, none of the airbags deployed, which could have resulted in serious injury if the circumstances were different. The use of an undersized 17” spare tire may have affected the vehicle’s stability, braking, or performance, contributing to the crash. • No. The vehicle was declared a total loss and has not been evaluated for defect reproduction by a dealer or service center. However, I am aware of related recalls and lawsuits regarding both improper spare tire sizing and airbag non-deployment in 2020–2021 GMC Sierra models. • The vehicle has been inspected by the insurance company during the total loss evaluation. A police report was also completed at the scene of the accident. To my knowledge, the manufacturer (GM) has not inspected the vehicle at this time. • No. There were no warning lights, messages, or symptoms prior to the crash. The vehicle gave no indication of any issue with the airbags or tire compatibility leading up to the accident. I was involved in an accident in my 2021 GMC Sierra. At the time, the vehicle was operating with a 17” spare tire installed, which I later discovered may be significantly undersized compared to the standard 20” wheels. During the crash, the impact was severe enough to total the vehicle, but none of the airbags deployed. Fortunately, there were no injuries, but I believe the non-deployment of the airbags represents a critical product safety defect. I’ve since learned that GM has recalled similar vehicles for incorrect spare tires, and that lawsuits have been filed regarding calibration issues.
Corrective Action:
• The airbag system failed to deploy during a collision that resulted in the total loss of the vehicle. Additionally, the vehicle was operating with a 17” spare tire (undersized compared to the standard 20” wheels), which may have contributed to the accident. The vehicle has been totaled and is currently in the possession of the insurance company, but may be available for inspection upon request. • Despite the severity of the collision, none of the airbags deployed, which could have resulted in serious injury if the circumstances were different. The use of an undersized 17” spare tire may have affected the vehicle’s stability, braking, or performance, contributing to the crash. • No. The vehicle was declared a total loss and has not been evaluated for defect reproduction by a dealer or service center. However, I am aware of related recalls and lawsuits regarding both improper spare tire sizing and airbag non-deployment in 2020–2021 GMC Sierra models. • The vehicle has been inspected by the insurance company during the total loss evaluation. A police report was also completed at the scene of the accident. To my knowledge, the manufacturer (GM) has not inspected the vehicle at this time. • No. There were no warning lights, messages, or symptoms prior to the crash. The vehicle gave no indication of any issue with the airbags or tire compatibility leading up to the accident. I was involved in an accident in my 2021 GMC Sierra. At the time, the vehicle was operating with a 17” spare tire installed, which I later discovered may be significantly undersized compared to the standard 20” wheels. During the crash, the impact was severe enough to total the vehicle, but none of the airbags deployed. Fortunately, there were no injuries, but I believe the non-deployment of the airbags represents a critical product safety defect. I’ve since learned that GM has recalled similar vehicles for incorrect spare tires, and that lawsuits have been filed regarding calibration issues.
Additional Notes:
• The airbag system failed to deploy during a collision that resulted in the total loss of the vehicle. Additionally, the vehicle was operating with a 17” spare tire (undersized compared to the standard 20” wheels), which may have contributed to the accident. The vehicle has been totaled and is currently in the possession of the insurance company, but may be available for inspection upon request. • Despite the severity of the collision, none of the airbags deployed, which could have resulted in serious injury if the circumstances were different. The use of an undersized 17” spare tire may have affected the vehicle’s stability, braking, or performance, contributing to the crash. • No. The vehicle was declared a total loss and has not been evaluated for defect reproduction by a dealer or service center. However, I am aware of related recalls and lawsuits regarding both improper spare tire sizing and airbag non-deployment in 2020–2021 GMC Sierra models. • The vehicle has been inspected by the insurance company during the total loss evaluation. A police report was also completed at the scene of the accident. To my knowledge, the manufacturer (GM) has not inspected the vehicle at this time. • No. There were no warning lights, messages, or symptoms prior to the crash. The vehicle gave no indication of any issue with the airbags or tire compatibility leading up to the accident. I was involved in an accident in my 2021 GMC Sierra. At the time, the vehicle was operating with a 17” spare tire installed, which I later discovered may be significantly undersized compared to the standard 20” wheels. During the crash, the impact was severe enough to total the vehicle, but none of the airbags deployed. Fortunately, there were no injuries, but I believe the non-deployment of the airbags represents a critical product safety defect. I’ve since learned that GM has recalled similar vehicles for incorrect spare tires, and that lawsuits have been filed regarding calibration issues.
Mfg Campaign: 11664456
Recall Date: Jun 2, 2025
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
• The airbag system failed to deploy during a collision that resulted in the total loss of the vehicle. Additionally, the vehicle was operating with a 17” spare tire (undersized compared to the standard 20” wheels), which may have contributed to the accident. The vehicle has been totaled and is currently in the possession of the insurance company, but may be available for inspection upon request. • Despite the severity of the collision, none of the airbags deployed, which could have resulted in serious injury if the circumstances were different. The use of an undersized 17” spare tire may have affected the vehicle’s stability, braking, or performance, contributing to the crash. • No. The vehicle was declared a total loss and has not been evaluated for defect reproduction by a dealer or service center. However, I am aware of related recalls and lawsuits regarding both improper spare tire sizing and airbag non-deployment in 2020–2021 GMC Sierra models. • The vehicle has been inspected by the insurance company during the total loss evaluation. A police report was also completed at the scene of the accident. To my knowledge, the manufacturer (GM) has not inspected the vehicle at this time. • No. There were no warning lights, messages, or symptoms prior to the crash. The vehicle gave no indication of any issue with the airbags or tire compatibility leading up to the accident. I was involved in an accident in my 2021 GMC Sierra. At the time, the vehicle was operating with a 17” spare tire installed, which I later discovered may be significantly undersized compared to the standard 20” wheels. During the crash, the impact was severe enough to total the vehicle, but none of the airbags deployed. Fortunately, there were no injuries, but I believe the non-deployment of the airbags represents a critical product safety defect. I’ve since learned that GM has recalled similar vehicles for incorrect spare tires, and that lawsuits have been filed regarding calibration issues.
Corrective Action:
• The airbag system failed to deploy during a collision that resulted in the total loss of the vehicle. Additionally, the vehicle was operating with a 17” spare tire (undersized compared to the standard 20” wheels), which may have contributed to the accident. The vehicle has been totaled and is currently in the possession of the insurance company, but may be available for inspection upon request. • Despite the severity of the collision, none of the airbags deployed, which could have resulted in serious injury if the circumstances were different. The use of an undersized 17” spare tire may have affected the vehicle’s stability, braking, or performance, contributing to the crash. • No. The vehicle was declared a total loss and has not been evaluated for defect reproduction by a dealer or service center. However, I am aware of related recalls and lawsuits regarding both improper spare tire sizing and airbag non-deployment in 2020–2021 GMC Sierra models. • The vehicle has been inspected by the insurance company during the total loss evaluation. A police report was also completed at the scene of the accident. To my knowledge, the manufacturer (GM) has not inspected the vehicle at this time. • No. There were no warning lights, messages, or symptoms prior to the crash. The vehicle gave no indication of any issue with the airbags or tire compatibility leading up to the accident. I was involved in an accident in my 2021 GMC Sierra. At the time, the vehicle was operating with a 17” spare tire installed, which I later discovered may be significantly undersized compared to the standard 20” wheels. During the crash, the impact was severe enough to total the vehicle, but none of the airbags deployed. Fortunately, there were no injuries, but I believe the non-deployment of the airbags represents a critical product safety defect. I’ve since learned that GM has recalled similar vehicles for incorrect spare tires, and that lawsuits have been filed regarding calibration issues.
Additional Notes:
• The airbag system failed to deploy during a collision that resulted in the total loss of the vehicle. Additionally, the vehicle was operating with a 17” spare tire (undersized compared to the standard 20” wheels), which may have contributed to the accident. The vehicle has been totaled and is currently in the possession of the insurance company, but may be available for inspection upon request. • Despite the severity of the collision, none of the airbags deployed, which could have resulted in serious injury if the circumstances were different. The use of an undersized 17” spare tire may have affected the vehicle’s stability, braking, or performance, contributing to the crash. • No. The vehicle was declared a total loss and has not been evaluated for defect reproduction by a dealer or service center. However, I am aware of related recalls and lawsuits regarding both improper spare tire sizing and airbag non-deployment in 2020–2021 GMC Sierra models. • The vehicle has been inspected by the insurance company during the total loss evaluation. A police report was also completed at the scene of the accident. To my knowledge, the manufacturer (GM) has not inspected the vehicle at this time. • No. There were no warning lights, messages, or symptoms prior to the crash. The vehicle gave no indication of any issue with the airbags or tire compatibility leading up to the accident. I was involved in an accident in my 2021 GMC Sierra. At the time, the vehicle was operating with a 17” spare tire installed, which I later discovered may be significantly undersized compared to the standard 20” wheels. During the crash, the impact was severe enough to total the vehicle, but none of the airbags deployed. Fortunately, there were no injuries, but I believe the non-deployment of the airbags represents a critical product safety defect. I’ve since learned that GM has recalled similar vehicles for incorrect spare tires, and that lawsuits have been filed regarding calibration issues.
Mfg Campaign: 11664456
Recall Date: Jun 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine seized while at idle speed and has to be replaced. It was a catastrophic event, but not covered under the current recall for 6.2L L87 engines.
Corrective Action:
Engine seized while at idle speed and has to be replaced. It was a catastrophic event, but not covered under the current recall for 6.2L L87 engines.
Additional Notes:
Engine seized while at idle speed and has to be replaced. It was a catastrophic event, but not covered under the current recall for 6.2L L87 engines.
Mfg Campaign: 11664458
Recall Date: Jun 2, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I don't believe this needs to have an investigation, but i would like it documented and brought to GM's attention for future body designs. I have never had as many rocks/debris hit my windshield as I have with this truck. I have had one chip in a windshield in 30+ years of driving, until this truck where I have had several that needed repairs, and this last one has created a Crack large enough where my windshield needs replaced. It may be bad luck, but I've talked to multiple other Sierra owners and most of them have had the same issue. A couple have had the windshield replaced almost yearly. Please at minimum inform GM engineers to possibly determine the cause (I assume aerodynamics) so they can incorporate the flaw (if there really is one) into future designs. The photo I included happened almost immediately after the impact. The crack has grown several inches since as expected.
Corrective Action:
I don't believe this needs to have an investigation, but i would like it documented and brought to GM's attention for future body designs. I have never had as many rocks/debris hit my windshield as I have with this truck. I have had one chip in a windshield in 30+ years of driving, until this truck where I have had several that needed repairs, and this last one has created a Crack large enough where my windshield needs replaced. It may be bad luck, but I've talked to multiple other Sierra owners and most of them have had the same issue. A couple have had the windshield replaced almost yearly. Please at minimum inform GM engineers to possibly determine the cause (I assume aerodynamics) so they can incorporate the flaw (if there really is one) into future designs. The photo I included happened almost immediately after the impact. The crack has grown several inches since as expected.
Additional Notes:
I don't believe this needs to have an investigation, but i would like it documented and brought to GM's attention for future body designs. I have never had as many rocks/debris hit my windshield as I have with this truck. I have had one chip in a windshield in 30+ years of driving, until this truck where I have had several that needed repairs, and this last one has created a Crack large enough where my windshield needs replaced. It may be bad luck, but I've talked to multiple other Sierra owners and most of them have had the same issue. A couple have had the windshield replaced almost yearly. Please at minimum inform GM engineers to possibly determine the cause (I assume aerodynamics) so they can incorporate the flaw (if there really is one) into future designs. The photo I included happened almost immediately after the impact. The crack has grown several inches since as expected.
Mfg Campaign: 11664208
Recall Date: Jun 1, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While traveling on the interstate the vehicle lost all propulsion and started to rapidly decelerate. Shortly after propulsion was lost the engine turned off completely affecting the steering and braking of the vehicle. The vehicle was towed to the GMC dealership that we purchased it from. repairs have not begun so I assume it would be available for inspection. We were traveling on a three lane interstate up a grade at 80 MPH. Had I not been able to safely get the vehicle stopped and out of traffic or had we lost control going down a grade we would not have been able to stop the vehicle and there would've potentially been a catastrophic accident most likely resulting in injury or death. No the dealership has not diagnosed the failure physically. The service writer did suggest that it sounds like the failure reported from the recall not being addressed. I did contact the dealer about the recall on Saturday May6th. At which time I was informed there was not a solution for the vehicle for my vehicle at that time. There were no warning prior to the incident. After the engine stopped operating there was a warning produced on the instrument panel that read "Engine Oil Hot" and the instrument panel no longer registered any oil pressure.
Corrective Action:
While traveling on the interstate the vehicle lost all propulsion and started to rapidly decelerate. Shortly after propulsion was lost the engine turned off completely affecting the steering and braking of the vehicle. The vehicle was towed to the GMC dealership that we purchased it from. repairs have not begun so I assume it would be available for inspection. We were traveling on a three lane interstate up a grade at 80 MPH. Had I not been able to safely get the vehicle stopped and out of traffic or had we lost control going down a grade we would not have been able to stop the vehicle and there would've potentially been a catastrophic accident most likely resulting in injury or death. No the dealership has not diagnosed the failure physically. The service writer did suggest that it sounds like the failure reported from the recall not being addressed. I did contact the dealer about the recall on Saturday May6th. At which time I was informed there was not a solution for the vehicle for my vehicle at that time. There were no warning prior to the incident. After the engine stopped operating there was a warning produced on the instrument panel that read "Engine Oil Hot" and the instrument panel no longer registered any oil pressure.
Additional Notes:
While traveling on the interstate the vehicle lost all propulsion and started to rapidly decelerate. Shortly after propulsion was lost the engine turned off completely affecting the steering and braking of the vehicle. The vehicle was towed to the GMC dealership that we purchased it from. repairs have not begun so I assume it would be available for inspection. We were traveling on a three lane interstate up a grade at 80 MPH. Had I not been able to safely get the vehicle stopped and out of traffic or had we lost control going down a grade we would not have been able to stop the vehicle and there would've potentially been a catastrophic accident most likely resulting in injury or death. No the dealership has not diagnosed the failure physically. The service writer did suggest that it sounds like the failure reported from the recall not being addressed. I did contact the dealer about the recall on Saturday May6th. At which time I was informed there was not a solution for the vehicle for my vehicle at that time. There were no warning prior to the incident. After the engine stopped operating there was a warning produced on the instrument panel that read "Engine Oil Hot" and the instrument panel no longer registered any oil pressure.
Mfg Campaign: 11664233
Recall Date: Jun 1, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While traveling on the interstate the vehicle lost all propulsion and started to rapidly decelerate. Shortly after propulsion was lost the engine turned off completely affecting the steering and braking of the vehicle. The vehicle was towed to the GMC dealership that we purchased it from. repairs have not begun so I assume it would be available for inspection. We were traveling on a three lane interstate up a grade at 80 MPH. Had I not been able to safely get the vehicle stopped and out of traffic or had we lost control going down a grade we would not have been able to stop the vehicle and there would've potentially been a catastrophic accident most likely resulting in injury or death. No the dealership has not diagnosed the failure physically. The service writer did suggest that it sounds like the failure reported from the recall not being addressed. I did contact the dealer about the recall on Saturday May6th. At which time I was informed there was not a solution for the vehicle for my vehicle at that time. There were no warning prior to the incident. After the engine stopped operating there was a warning produced on the instrument panel that read "Engine Oil Hot" and the instrument panel no longer registered any oil pressure.
Corrective Action:
While traveling on the interstate the vehicle lost all propulsion and started to rapidly decelerate. Shortly after propulsion was lost the engine turned off completely affecting the steering and braking of the vehicle. The vehicle was towed to the GMC dealership that we purchased it from. repairs have not begun so I assume it would be available for inspection. We were traveling on a three lane interstate up a grade at 80 MPH. Had I not been able to safely get the vehicle stopped and out of traffic or had we lost control going down a grade we would not have been able to stop the vehicle and there would've potentially been a catastrophic accident most likely resulting in injury or death. No the dealership has not diagnosed the failure physically. The service writer did suggest that it sounds like the failure reported from the recall not being addressed. I did contact the dealer about the recall on Saturday May6th. At which time I was informed there was not a solution for the vehicle for my vehicle at that time. There were no warning prior to the incident. After the engine stopped operating there was a warning produced on the instrument panel that read "Engine Oil Hot" and the instrument panel no longer registered any oil pressure.
Additional Notes:
While traveling on the interstate the vehicle lost all propulsion and started to rapidly decelerate. Shortly after propulsion was lost the engine turned off completely affecting the steering and braking of the vehicle. The vehicle was towed to the GMC dealership that we purchased it from. repairs have not begun so I assume it would be available for inspection. We were traveling on a three lane interstate up a grade at 80 MPH. Had I not been able to safely get the vehicle stopped and out of traffic or had we lost control going down a grade we would not have been able to stop the vehicle and there would've potentially been a catastrophic accident most likely resulting in injury or death. No the dealership has not diagnosed the failure physically. The service writer did suggest that it sounds like the failure reported from the recall not being addressed. I did contact the dealer about the recall on Saturday May6th. At which time I was informed there was not a solution for the vehicle for my vehicle at that time. There were no warning prior to the incident. After the engine stopped operating there was a warning produced on the instrument panel that read "Engine Oil Hot" and the instrument panel no longer registered any oil pressure.
Mfg Campaign: 11664233
Recall Date: Jun 1, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
While traveling on the interstate the vehicle lost all propulsion and started to rapidly decelerate. Shortly after propulsion was lost the engine turned off completely affecting the steering and braking of the vehicle. The vehicle was towed to the GMC dealership that we purchased it from. repairs have not begun so I assume it would be available for inspection. We were traveling on a three lane interstate up a grade at 80 MPH. Had I not been able to safely get the vehicle stopped and out of traffic or had we lost control going down a grade we would not have been able to stop the vehicle and there would've potentially been a catastrophic accident most likely resulting in injury or death. No the dealership has not diagnosed the failure physically. The service writer did suggest that it sounds like the failure reported from the recall not being addressed. I did contact the dealer about the recall on Saturday May6th. At which time I was informed there was not a solution for the vehicle for my vehicle at that time. There were no warning prior to the incident. After the engine stopped operating there was a warning produced on the instrument panel that read "Engine Oil Hot" and the instrument panel no longer registered any oil pressure.
Corrective Action:
While traveling on the interstate the vehicle lost all propulsion and started to rapidly decelerate. Shortly after propulsion was lost the engine turned off completely affecting the steering and braking of the vehicle. The vehicle was towed to the GMC dealership that we purchased it from. repairs have not begun so I assume it would be available for inspection. We were traveling on a three lane interstate up a grade at 80 MPH. Had I not been able to safely get the vehicle stopped and out of traffic or had we lost control going down a grade we would not have been able to stop the vehicle and there would've potentially been a catastrophic accident most likely resulting in injury or death. No the dealership has not diagnosed the failure physically. The service writer did suggest that it sounds like the failure reported from the recall not being addressed. I did contact the dealer about the recall on Saturday May6th. At which time I was informed there was not a solution for the vehicle for my vehicle at that time. There were no warning prior to the incident. After the engine stopped operating there was a warning produced on the instrument panel that read "Engine Oil Hot" and the instrument panel no longer registered any oil pressure.
Additional Notes:
While traveling on the interstate the vehicle lost all propulsion and started to rapidly decelerate. Shortly after propulsion was lost the engine turned off completely affecting the steering and braking of the vehicle. The vehicle was towed to the GMC dealership that we purchased it from. repairs have not begun so I assume it would be available for inspection. We were traveling on a three lane interstate up a grade at 80 MPH. Had I not been able to safely get the vehicle stopped and out of traffic or had we lost control going down a grade we would not have been able to stop the vehicle and there would've potentially been a catastrophic accident most likely resulting in injury or death. No the dealership has not diagnosed the failure physically. The service writer did suggest that it sounds like the failure reported from the recall not being addressed. I did contact the dealer about the recall on Saturday May6th. At which time I was informed there was not a solution for the vehicle for my vehicle at that time. There were no warning prior to the incident. After the engine stopped operating there was a warning produced on the instrument panel that read "Engine Oil Hot" and the instrument panel no longer registered any oil pressure.
Mfg Campaign: 11664233
Recall Date: Jun 1, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Reached the 100,000 mile mark and the truck started shuddering. Took it to the dealership and they tell me the torque converter is coming apart and I need a new transmission.
Corrective Action:
Reached the 100,000 mile mark and the truck started shuddering. Took it to the dealership and they tell me the torque converter is coming apart and I need a new transmission.
Additional Notes:
Reached the 100,000 mile mark and the truck started shuddering. Took it to the dealership and they tell me the torque converter is coming apart and I need a new transmission.
Mfg Campaign: 11664081
Recall Date: May 31, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
front idler gear for the transmission pump failed at 39500 miles. was fixed under GMC warranty. but now after getting the truck back the transmission has extremely harsh down shifts. still waiting for GM to figure out what to do next..
Corrective Action:
front idler gear for the transmission pump failed at 39500 miles. was fixed under GMC warranty. but now after getting the truck back the transmission has extremely harsh down shifts. still waiting for GM to figure out what to do next..
Additional Notes:
front idler gear for the transmission pump failed at 39500 miles. was fixed under GMC warranty. but now after getting the truck back the transmission has extremely harsh down shifts. still waiting for GM to figure out what to do next..
Mfg Campaign: 11663930
Recall Date: May 30, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My truck has a known recall from GMC which results in total loss of propulsion. It has not failed yet, but this is dangerous to me, my family/kids, and potentially others on the road. I have made multiple attempts to speak with GMC about the issue and also my local dealer. Neither group will provide concrete information as to when they can look at/service my truck even though there is a known remedy - [XXX] I brought my car into the dealer December of 2024 for brakes and also a rattling noise since it was uncharacteristic. Noises can be indicative of this larger problem (which I know now and didn't then) but they "didn't hear a rattle" and the "condition could not be duplicated" which is patently false since it still makes the noise/has gotten worse. Since then, I have taken the following actions: - I called and spoke with the local dealer service team on 5/5 - was told since it's showing incomplete, no remedy available there was nothing they could do - Spoke with GMC on 5/5 - they directed me to the local dealership - Made an appointment online on 5/10 to get my truck serviced and to check for this problem - They immediately called me first thing on Monday 5/12 to cancel my appointment and again tell me there is nothing they can do about this issue - I have continued to express my safety concerns to both parties - I spoke to GMC today, 5/30 and was told that there is no timeline for the issue (with my VIN) even though the remedy is known - An appointment is scheduled on 6/12 with my local dealership, but if I recall status hasn't changed, they will not check for this problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My truck has a known recall from GMC which results in total loss of propulsion. It has not failed yet, but this is dangerous to me, my family/kids, and potentially others on the road. I have made multiple attempts to speak with GMC about the issue and also my local dealer. Neither group will provide concrete information as to when they can look at/service my truck even though there is a known remedy - [XXX] I brought my car into the dealer December of 2024 for brakes and also a rattling noise since it was uncharacteristic. Noises can be indicative of this larger problem (which I know now and didn't then) but they "didn't hear a rattle" and the "condition could not be duplicated" which is patently false since it still makes the noise/has gotten worse. Since then, I have taken the following actions: - I called and spoke with the local dealer service team on 5/5 - was told since it's showing incomplete, no remedy available there was nothing they could do - Spoke with GMC on 5/5 - they directed me to the local dealership - Made an appointment online on 5/10 to get my truck serviced and to check for this problem - They immediately called me first thing on Monday 5/12 to cancel my appointment and again tell me there is nothing they can do about this issue - I have continued to express my safety concerns to both parties - I spoke to GMC today, 5/30 and was told that there is no timeline for the issue (with my VIN) even though the remedy is known - An appointment is scheduled on 6/12 with my local dealership, but if I recall status hasn't changed, they will not check for this problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My truck has a known recall from GMC which results in total loss of propulsion. It has not failed yet, but this is dangerous to me, my family/kids, and potentially others on the road. I have made multiple attempts to speak with GMC about the issue and also my local dealer. Neither group will provide concrete information as to when they can look at/service my truck even though there is a known remedy - [XXX] I brought my car into the dealer December of 2024 for brakes and also a rattling noise since it was uncharacteristic. Noises can be indicative of this larger problem (which I know now and didn't then) but they "didn't hear a rattle" and the "condition could not be duplicated" which is patently false since it still makes the noise/has gotten worse. Since then, I have taken the following actions: - I called and spoke with the local dealer service team on 5/5 - was told since it's showing incomplete, no remedy available there was nothing they could do - Spoke with GMC on 5/5 - they directed me to the local dealership - Made an appointment online on 5/10 to get my truck serviced and to check for this problem - They immediately called me first thing on Monday 5/12 to cancel my appointment and again tell me there is nothing they can do about this issue - I have continued to express my safety concerns to both parties - I spoke to GMC today, 5/30 and was told that there is no timeline for the issue (with my VIN) even though the remedy is known - An appointment is scheduled on 6/12 with my local dealership, but if I recall status hasn't changed, they will not check for this problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11664010
Recall Date: May 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My truck has a known recall from GMC which results in total loss of propulsion. It has not failed yet, but this is dangerous to me, my family/kids, and potentially others on the road. I have made multiple attempts to speak with GMC about the issue and also my local dealer. Neither group will provide concrete information as to when they can look at/service my truck even though there is a known remedy - [XXX] I brought my car into the dealer December of 2024 for brakes and also a rattling noise since it was uncharacteristic. Noises can be indicative of this larger problem (which I know now and didn't then) but they "didn't hear a rattle" and the "condition could not be duplicated" which is patently false since it still makes the noise/has gotten worse. Since then, I have taken the following actions: - I called and spoke with the local dealer service team on 5/5 - was told since it's showing incomplete, no remedy available there was nothing they could do - Spoke with GMC on 5/5 - they directed me to the local dealership - Made an appointment online on 5/10 to get my truck serviced and to check for this problem - They immediately called me first thing on Monday 5/12 to cancel my appointment and again tell me there is nothing they can do about this issue - I have continued to express my safety concerns to both parties - I spoke to GMC today, 5/30 and was told that there is no timeline for the issue (with my VIN) even though the remedy is known - An appointment is scheduled on 6/12 with my local dealership, but if I recall status hasn't changed, they will not check for this problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My truck has a known recall from GMC which results in total loss of propulsion. It has not failed yet, but this is dangerous to me, my family/kids, and potentially others on the road. I have made multiple attempts to speak with GMC about the issue and also my local dealer. Neither group will provide concrete information as to when they can look at/service my truck even though there is a known remedy - [XXX] I brought my car into the dealer December of 2024 for brakes and also a rattling noise since it was uncharacteristic. Noises can be indicative of this larger problem (which I know now and didn't then) but they "didn't hear a rattle" and the "condition could not be duplicated" which is patently false since it still makes the noise/has gotten worse. Since then, I have taken the following actions: - I called and spoke with the local dealer service team on 5/5 - was told since it's showing incomplete, no remedy available there was nothing they could do - Spoke with GMC on 5/5 - they directed me to the local dealership - Made an appointment online on 5/10 to get my truck serviced and to check for this problem - They immediately called me first thing on Monday 5/12 to cancel my appointment and again tell me there is nothing they can do about this issue - I have continued to express my safety concerns to both parties - I spoke to GMC today, 5/30 and was told that there is no timeline for the issue (with my VIN) even though the remedy is known - An appointment is scheduled on 6/12 with my local dealership, but if I recall status hasn't changed, they will not check for this problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My truck has a known recall from GMC which results in total loss of propulsion. It has not failed yet, but this is dangerous to me, my family/kids, and potentially others on the road. I have made multiple attempts to speak with GMC about the issue and also my local dealer. Neither group will provide concrete information as to when they can look at/service my truck even though there is a known remedy - [XXX] I brought my car into the dealer December of 2024 for brakes and also a rattling noise since it was uncharacteristic. Noises can be indicative of this larger problem (which I know now and didn't then) but they "didn't hear a rattle" and the "condition could not be duplicated" which is patently false since it still makes the noise/has gotten worse. Since then, I have taken the following actions: - I called and spoke with the local dealer service team on 5/5 - was told since it's showing incomplete, no remedy available there was nothing they could do - Spoke with GMC on 5/5 - they directed me to the local dealership - Made an appointment online on 5/10 to get my truck serviced and to check for this problem - They immediately called me first thing on Monday 5/12 to cancel my appointment and again tell me there is nothing they can do about this issue - I have continued to express my safety concerns to both parties - I spoke to GMC today, 5/30 and was told that there is no timeline for the issue (with my VIN) even though the remedy is known - An appointment is scheduled on 6/12 with my local dealership, but if I recall status hasn't changed, they will not check for this problem INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11664010
Recall Date: May 30, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The truck ever since of bought it has been nothing but issues. Starting with the fuel pump issues then electrical issues and most recently the coolant flow control valve. This is my work truck and now I’m out of a truck with no loaner and the dealership has no eta.
Corrective Action:
The truck ever since of bought it has been nothing but issues. Starting with the fuel pump issues then electrical issues and most recently the coolant flow control valve. This is my work truck and now I’m out of a truck with no loaner and the dealership has no eta.
Additional Notes:
The truck ever since of bought it has been nothing but issues. Starting with the fuel pump issues then electrical issues and most recently the coolant flow control valve. This is my work truck and now I’m out of a truck with no loaner and the dealership has no eta.
Mfg Campaign: 11663728
Recall Date: May 29, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The truck ever since of bought it has been nothing but issues. Starting with the fuel pump issues then electrical issues and most recently the coolant flow control valve. This is my work truck and now I’m out of a truck with no loaner and the dealership has no eta.
Corrective Action:
The truck ever since of bought it has been nothing but issues. Starting with the fuel pump issues then electrical issues and most recently the coolant flow control valve. This is my work truck and now I’m out of a truck with no loaner and the dealership has no eta.
Additional Notes:
The truck ever since of bought it has been nothing but issues. Starting with the fuel pump issues then electrical issues and most recently the coolant flow control valve. This is my work truck and now I’m out of a truck with no loaner and the dealership has no eta.
Mfg Campaign: 11663728
Recall Date: May 29, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I’m filing a complaint regarding GM Recall N232404000/N232404002, which affects the L87 6.2L V8 engine in my 2021 GMC Sierra 1500 AT4. This recall is tied to a serious defect that can cause sudden loss of propulsion due to internal engine failure. My vehicle has shown symptoms since purchase — including engine ticking, unusual noises, and low oil levels — all documented by dealership service records. GM originally instructed dealers to replace engines based on build date, which made sense given the nature of the defect. But now they’ve changed the remedy midstream. Instead of replacing potentially defective engines, they perform a PicoScope test, and if it “passes,” the only action taken is replacing the oil with a different grade. This does nothing to resolve the underlying issue. How does a manufacturer go from replacing engines due to internal failure risks to simply changing the oil and calling the problem solved? This undermines the purpose of a safety recall and places future liability on the consumer. A known internal mechanical defect cannot be fixed with an oil change, yet GM is closing out cases this way. Now I’m stuck with a vehicle I can’t fully trust — one that may still fail unexpectedly — and possibly face diminished resale or trade-in value due to an engine that other buyers will view as unreliable or patched over. GM is leaving owners with the long-term risk while clearing their books of liability. I urge the NHTSA to investigate whether this revised approach truly meets federal recall standards.
Corrective Action:
I’m filing a complaint regarding GM Recall N232404000/N232404002, which affects the L87 6.2L V8 engine in my 2021 GMC Sierra 1500 AT4. This recall is tied to a serious defect that can cause sudden loss of propulsion due to internal engine failure. My vehicle has shown symptoms since purchase — including engine ticking, unusual noises, and low oil levels — all documented by dealership service records. GM originally instructed dealers to replace engines based on build date, which made sense given the nature of the defect. But now they’ve changed the remedy midstream. Instead of replacing potentially defective engines, they perform a PicoScope test, and if it “passes,” the only action taken is replacing the oil with a different grade. This does nothing to resolve the underlying issue. How does a manufacturer go from replacing engines due to internal failure risks to simply changing the oil and calling the problem solved? This undermines the purpose of a safety recall and places future liability on the consumer. A known internal mechanical defect cannot be fixed with an oil change, yet GM is closing out cases this way. Now I’m stuck with a vehicle I can’t fully trust — one that may still fail unexpectedly — and possibly face diminished resale or trade-in value due to an engine that other buyers will view as unreliable or patched over. GM is leaving owners with the long-term risk while clearing their books of liability. I urge the NHTSA to investigate whether this revised approach truly meets federal recall standards.
Additional Notes:
I’m filing a complaint regarding GM Recall N232404000/N232404002, which affects the L87 6.2L V8 engine in my 2021 GMC Sierra 1500 AT4. This recall is tied to a serious defect that can cause sudden loss of propulsion due to internal engine failure. My vehicle has shown symptoms since purchase — including engine ticking, unusual noises, and low oil levels — all documented by dealership service records. GM originally instructed dealers to replace engines based on build date, which made sense given the nature of the defect. But now they’ve changed the remedy midstream. Instead of replacing potentially defective engines, they perform a PicoScope test, and if it “passes,” the only action taken is replacing the oil with a different grade. This does nothing to resolve the underlying issue. How does a manufacturer go from replacing engines due to internal failure risks to simply changing the oil and calling the problem solved? This undermines the purpose of a safety recall and places future liability on the consumer. A known internal mechanical defect cannot be fixed with an oil change, yet GM is closing out cases this way. Now I’m stuck with a vehicle I can’t fully trust — one that may still fail unexpectedly — and possibly face diminished resale or trade-in value due to an engine that other buyers will view as unreliable or patched over. GM is leaving owners with the long-term risk while clearing their books of liability. I urge the NHTSA to investigate whether this revised approach truly meets federal recall standards.
Mfg Campaign: 11663566
Recall Date: May 28, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted; however, the contact was informed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted; however, the contact was informed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted; however, the contact was informed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11663217
Recall Date: May 27, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Unknown There is a recall on the this model but with different motor but when I took mine in they said it was a.manufactured defect but I was out of warranty because I purchased it cash and didn't get extended warranty now im having to replace and pay for a head and new engine over 10,000 when vehicle doesn't even have 70,000 miles it started with a engine light going on amd off for 2 weeks then it just stopped working It's too coincidental that the sister truck make n model to this had a recall for exactly what is wrong with mine
Corrective Action:
Unknown There is a recall on the this model but with different motor but when I took mine in they said it was a.manufactured defect but I was out of warranty because I purchased it cash and didn't get extended warranty now im having to replace and pay for a head and new engine over 10,000 when vehicle doesn't even have 70,000 miles it started with a engine light going on amd off for 2 weeks then it just stopped working It's too coincidental that the sister truck make n model to this had a recall for exactly what is wrong with mine
Additional Notes:
Unknown There is a recall on the this model but with different motor but when I took mine in they said it was a.manufactured defect but I was out of warranty because I purchased it cash and didn't get extended warranty now im having to replace and pay for a head and new engine over 10,000 when vehicle doesn't even have 70,000 miles it started with a engine light going on amd off for 2 weeks then it just stopped working It's too coincidental that the sister truck make n model to this had a recall for exactly what is wrong with mine
Mfg Campaign: 11662754
Recall Date: May 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
We have the 6.2 liter GM engine that has lost propultion. We are not covered in the recall and are 30,000 miles above the milage warranty, but still within the time portion of the warranty. GM payment assisitance has only offered us $1600 to help with replacing our engine. The dealership told me their warranty parts price was higher, so it really didn't offset any cost. This is our ONLY vehicle for our small appliance repair business. Our vehicle was manufactured at the plant in Canada where all the other faulty engines were manufactured. Please consider widening the recall to include our vehicle.
Corrective Action:
We have the 6.2 liter GM engine that has lost propultion. We are not covered in the recall and are 30,000 miles above the milage warranty, but still within the time portion of the warranty. GM payment assisitance has only offered us $1600 to help with replacing our engine. The dealership told me their warranty parts price was higher, so it really didn't offset any cost. This is our ONLY vehicle for our small appliance repair business. Our vehicle was manufactured at the plant in Canada where all the other faulty engines were manufactured. Please consider widening the recall to include our vehicle.
Additional Notes:
We have the 6.2 liter GM engine that has lost propultion. We are not covered in the recall and are 30,000 miles above the milage warranty, but still within the time portion of the warranty. GM payment assisitance has only offered us $1600 to help with replacing our engine. The dealership told me their warranty parts price was higher, so it really didn't offset any cost. This is our ONLY vehicle for our small appliance repair business. Our vehicle was manufactured at the plant in Canada where all the other faulty engines were manufactured. Please consider widening the recall to include our vehicle.
Mfg Campaign: 11662535
Recall Date: May 22, 2025
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