Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
Consumer Complaints
448 ComplaintsGeneral Motors, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
El motor de mi camioneta falló por completo empezó a hacerle unos ruidos muy fuertes dentro del motor con solo 80,000 millas es del 2021 la compré el año pasado no llegó ni un año de uso una camioneta que supuestamente era muy buenas Estaba en el momento de lo sucedido estaba con mi mujer y mi hijo en el auto regresábamos de un restaurante acá en Miami y la camioneta se paró de pronto La camioneta fue inspeccionada por la garantía extendida la cual no asumió la reparación Luego del problema si salieron luces amarillas y rojas en la pantalla de mi camioneta
Corrective Action:
El motor de mi camioneta falló por completo empezó a hacerle unos ruidos muy fuertes dentro del motor con solo 80,000 millas es del 2021 la compré el año pasado no llegó ni un año de uso una camioneta que supuestamente era muy buenas Estaba en el momento de lo sucedido estaba con mi mujer y mi hijo en el auto regresábamos de un restaurante acá en Miami y la camioneta se paró de pronto La camioneta fue inspeccionada por la garantía extendida la cual no asumió la reparación Luego del problema si salieron luces amarillas y rojas en la pantalla de mi camioneta
Additional Notes:
El motor de mi camioneta falló por completo empezó a hacerle unos ruidos muy fuertes dentro del motor con solo 80,000 millas es del 2021 la compré el año pasado no llegó ni un año de uso una camioneta que supuestamente era muy buenas Estaba en el momento de lo sucedido estaba con mi mujer y mi hijo en el auto regresábamos de un restaurante acá en Miami y la camioneta se paró de pronto La camioneta fue inspeccionada por la garantía extendida la cual no asumió la reparación Luego del problema si salieron luces amarillas y rojas en la pantalla de mi camioneta
Mfg Campaign: 11659180
Recall Date: May 6, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 75 MPH, the vehicle lost automotive power. The contact pulled over onto the side of the road, and upon parking on the side of the road, the message "Shift to Neutral" was displayed. The contact shifted into neutral, and the vehicle was restarted. The vehicle was taken to a local dealer, and was diagnosed, and the contact was informed that no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 24,453.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 75 MPH, the vehicle lost automotive power. The contact pulled over onto the side of the road, and upon parking on the side of the road, the message "Shift to Neutral" was displayed. The contact shifted into neutral, and the vehicle was restarted. The vehicle was taken to a local dealer, and was diagnosed, and the contact was informed that no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 24,453.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 75 MPH, the vehicle lost automotive power. The contact pulled over onto the side of the road, and upon parking on the side of the road, the message "Shift to Neutral" was displayed. The contact shifted into neutral, and the vehicle was restarted. The vehicle was taken to a local dealer, and was diagnosed, and the contact was informed that no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 24,453.
Mfg Campaign: 11659344
Recall Date: May 6, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with several unknown warning lights illuminated. The vehicle was able to restart but went into LIMP Mode. The vehicle was towed to the dealer, where it was diagnosed that the cylinder head had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 43,000.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with several unknown warning lights illuminated. The vehicle was able to restart but went into LIMP Mode. The vehicle was towed to the dealer, where it was diagnosed that the cylinder head had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 43,000.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with several unknown warning lights illuminated. The vehicle was able to restart but went into LIMP Mode. The vehicle was towed to the dealer, where it was diagnosed that the cylinder head had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 43,000.
Mfg Campaign: 11658920
Recall Date: May 5, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving on the highway the engine died forcing me to change lanes to cross traffic and coast to a stop on the shoulder. It was dangerous and unexpected. It would not restart so I had to have it towed. Inspection revealed the bearings had gone bad in the engine and the engine would have to be replaced. I had to wait 2 and half months for an engine.
Corrective Action:
While driving on the highway the engine died forcing me to change lanes to cross traffic and coast to a stop on the shoulder. It was dangerous and unexpected. It would not restart so I had to have it towed. Inspection revealed the bearings had gone bad in the engine and the engine would have to be replaced. I had to wait 2 and half months for an engine.
Additional Notes:
While driving on the highway the engine died forcing me to change lanes to cross traffic and coast to a stop on the shoulder. It was dangerous and unexpected. It would not restart so I had to have it towed. Inspection revealed the bearings had gone bad in the engine and the engine would have to be replaced. I had to wait 2 and half months for an engine.
Mfg Campaign: 11658982
Recall Date: May 5, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on the highway the engine died forcing me to change lanes to cross traffic and coast to a stop on the shoulder. It was dangerous and unexpected. It would not restart so I had to have it towed. Inspection revealed the bearings had gone bad in the engine and the engine would have to be replaced. I had to wait 2 and half months for an engine.
Corrective Action:
While driving on the highway the engine died forcing me to change lanes to cross traffic and coast to a stop on the shoulder. It was dangerous and unexpected. It would not restart so I had to have it towed. Inspection revealed the bearings had gone bad in the engine and the engine would have to be replaced. I had to wait 2 and half months for an engine.
Additional Notes:
While driving on the highway the engine died forcing me to change lanes to cross traffic and coast to a stop on the shoulder. It was dangerous and unexpected. It would not restart so I had to have it towed. Inspection revealed the bearings had gone bad in the engine and the engine would have to be replaced. I had to wait 2 and half months for an engine.
Mfg Campaign: 11658982
Recall Date: May 5, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact stated that the vehicle was experiencing excessive oil consumption. The low oil pressure warning light was illuminated. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was taken to the dealer several times, where an oil consumption test was performed. The contact stated that the oil consumption test was not completed. The contact stated that while driving 55-60 MPH, the contact noticed an abnormal oil odor, and the low oil pressure warning light was illuminated. The contact pulled over. The contact then noticed that a significant amount of oil was leaking onto the ground. The vehicle was towed to the residence of the contact's brother. The contact stated that upon inspecting the vehicle, the contact became aware that oil was leaking from the oil pan. The vehicle was towed to the contact's residence, where the contact added oil to the vehicle. The vehicle was taken to Beck & Masten GMC Coastal (200 US-77, Robstown, TX 78380), where the rear main seal gasket was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the alternator and the crankshaft hoses had failed due to excessive oil leaks. The dealer charged a fee for the alternator and the crankshaft hoses replacement. The dealer informed the contact that the rear main seal gasket replacement was covered. The dealer related the oil leak to the oil pressure. The vehicle was not repaired. The manufacturer was notified of the failure, and cases were filed; however, no further assistance was provided. The failure mileage was 44,000.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact stated that the vehicle was experiencing excessive oil consumption. The low oil pressure warning light was illuminated. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was taken to the dealer several times, where an oil consumption test was performed. The contact stated that the oil consumption test was not completed. The contact stated that while driving 55-60 MPH, the contact noticed an abnormal oil odor, and the low oil pressure warning light was illuminated. The contact pulled over. The contact then noticed that a significant amount of oil was leaking onto the ground. The vehicle was towed to the residence of the contact's brother. The contact stated that upon inspecting the vehicle, the contact became aware that oil was leaking from the oil pan. The vehicle was towed to the contact's residence, where the contact added oil to the vehicle. The vehicle was taken to Beck & Masten GMC Coastal (200 US-77, Robstown, TX 78380), where the rear main seal gasket was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the alternator and the crankshaft hoses had failed due to excessive oil leaks. The dealer charged a fee for the alternator and the crankshaft hoses replacement. The dealer informed the contact that the rear main seal gasket replacement was covered. The dealer related the oil leak to the oil pressure. The vehicle was not repaired. The manufacturer was notified of the failure, and cases were filed; however, no further assistance was provided. The failure mileage was 44,000.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact stated that the vehicle was experiencing excessive oil consumption. The low oil pressure warning light was illuminated. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was taken to the dealer several times, where an oil consumption test was performed. The contact stated that the oil consumption test was not completed. The contact stated that while driving 55-60 MPH, the contact noticed an abnormal oil odor, and the low oil pressure warning light was illuminated. The contact pulled over. The contact then noticed that a significant amount of oil was leaking onto the ground. The vehicle was towed to the residence of the contact's brother. The contact stated that upon inspecting the vehicle, the contact became aware that oil was leaking from the oil pan. The vehicle was towed to the contact's residence, where the contact added oil to the vehicle. The vehicle was taken to Beck & Masten GMC Coastal (200 US-77, Robstown, TX 78380), where the rear main seal gasket was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the alternator and the crankshaft hoses had failed due to excessive oil leaks. The dealer charged a fee for the alternator and the crankshaft hoses replacement. The dealer informed the contact that the rear main seal gasket replacement was covered. The dealer related the oil leak to the oil pressure. The vehicle was not repaired. The manufacturer was notified of the failure, and cases were filed; however, no further assistance was provided. The failure mileage was 44,000.
Mfg Campaign: 11659055
Recall Date: May 5, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
In February of 2025 my check engine light came on while i was at work. Went to the local auto zone to have the code read and it. Right after that i drove straight to Gay Family Auto. along the way there was a jolt followed by a stall The car behind me nearly re ended me. i made it to the dealership after inspection i was told i blew a rod and had metal shavings due to an engine failure. Up to this point i had no indication of any issues or dash board warnings. i was told i needed to provide all prof of oil changes which i did. after two months i get my truck back from GMC with a new motor. The new motor is now under recall for doing the exact same thing as my old motor. GM basically took out a faulty motor replaced it with a new one in hopes nothing happens. I reached out to GM and they told me to take it to a dealership for inspection. The dealership told me they wont touch it til GMC sends a solution. im currently driving a truck that could possiably fail again
Corrective Action:
In February of 2025 my check engine light came on while i was at work. Went to the local auto zone to have the code read and it. Right after that i drove straight to Gay Family Auto. along the way there was a jolt followed by a stall The car behind me nearly re ended me. i made it to the dealership after inspection i was told i blew a rod and had metal shavings due to an engine failure. Up to this point i had no indication of any issues or dash board warnings. i was told i needed to provide all prof of oil changes which i did. after two months i get my truck back from GMC with a new motor. The new motor is now under recall for doing the exact same thing as my old motor. GM basically took out a faulty motor replaced it with a new one in hopes nothing happens. I reached out to GM and they told me to take it to a dealership for inspection. The dealership told me they wont touch it til GMC sends a solution. im currently driving a truck that could possiably fail again
Additional Notes:
In February of 2025 my check engine light came on while i was at work. Went to the local auto zone to have the code read and it. Right after that i drove straight to Gay Family Auto. along the way there was a jolt followed by a stall The car behind me nearly re ended me. i made it to the dealership after inspection i was told i blew a rod and had metal shavings due to an engine failure. Up to this point i had no indication of any issues or dash board warnings. i was told i needed to provide all prof of oil changes which i did. after two months i get my truck back from GMC with a new motor. The new motor is now under recall for doing the exact same thing as my old motor. GM basically took out a faulty motor replaced it with a new one in hopes nothing happens. I reached out to GM and they told me to take it to a dealership for inspection. The dealership told me they wont touch it til GMC sends a solution. im currently driving a truck that could possiably fail again
Mfg Campaign: 11659086
Recall Date: May 5, 2025
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
I was driving approximately 25-30 mph coming over an overpass moving into the right hand lane when my truck right front end failed. The steering and brakes locked up for approximately 50’ until I hit the curb for the sidewalk and stopped. I safely exited the vehicle checked the left side of my truck for damage and didn’t find anything. I walked around the back of my truck and came to the passenger side where I found my right front wheel and tire completely broken away from both upper and lower control arms, the ball joint broke and failed as well as the brake line. If I was driving on the highway at 65-75 this catastrophic failure could have resulted in a fatal collision. The night before my [XXX] daughter and I returned from her outdoor Ed trip in Sausalito and we drove an hour home to Napa on [XXX] and [XXX] . I thank god this didn’t happen with her in the car on the highway. I had my truck towed to Jimmy Vasser Chevy in Napa so I can see if the extended warranty will cover the repairs since it was an obvious catastrophic failure of the whole right front end. It’s still sitting there. The extended warranty inspector came Friday to take pictures of the damage INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving approximately 25-30 mph coming over an overpass moving into the right hand lane when my truck right front end failed. The steering and brakes locked up for approximately 50’ until I hit the curb for the sidewalk and stopped. I safely exited the vehicle checked the left side of my truck for damage and didn’t find anything. I walked around the back of my truck and came to the passenger side where I found my right front wheel and tire completely broken away from both upper and lower control arms, the ball joint broke and failed as well as the brake line. If I was driving on the highway at 65-75 this catastrophic failure could have resulted in a fatal collision. The night before my [XXX] daughter and I returned from her outdoor Ed trip in Sausalito and we drove an hour home to Napa on [XXX] and [XXX] . I thank god this didn’t happen with her in the car on the highway. I had my truck towed to Jimmy Vasser Chevy in Napa so I can see if the extended warranty will cover the repairs since it was an obvious catastrophic failure of the whole right front end. It’s still sitting there. The extended warranty inspector came Friday to take pictures of the damage INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving approximately 25-30 mph coming over an overpass moving into the right hand lane when my truck right front end failed. The steering and brakes locked up for approximately 50’ until I hit the curb for the sidewalk and stopped. I safely exited the vehicle checked the left side of my truck for damage and didn’t find anything. I walked around the back of my truck and came to the passenger side where I found my right front wheel and tire completely broken away from both upper and lower control arms, the ball joint broke and failed as well as the brake line. If I was driving on the highway at 65-75 this catastrophic failure could have resulted in a fatal collision. The night before my [XXX] daughter and I returned from her outdoor Ed trip in Sausalito and we drove an hour home to Napa on [XXX] and [XXX] . I thank god this didn’t happen with her in the car on the highway. I had my truck towed to Jimmy Vasser Chevy in Napa so I can see if the extended warranty will cover the repairs since it was an obvious catastrophic failure of the whole right front end. It’s still sitting there. The extended warranty inspector came Friday to take pictures of the damage INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11658813
Recall Date: May 4, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I was driving approximately 25-30 mph coming over an overpass moving into the right hand lane when my truck right front end failed. The steering and brakes locked up for approximately 50’ until I hit the curb for the sidewalk and stopped. I safely exited the vehicle checked the left side of my truck for damage and didn’t find anything. I walked around the back of my truck and came to the passenger side where I found my right front wheel and tire completely broken away from both upper and lower control arms, the ball joint broke and failed as well as the brake line. If I was driving on the highway at 65-75 this catastrophic failure could have resulted in a fatal collision. The night before my [XXX] daughter and I returned from her outdoor Ed trip in Sausalito and we drove an hour home to Napa on [XXX] and [XXX] . I thank god this didn’t happen with her in the car on the highway. I had my truck towed to Jimmy Vasser Chevy in Napa so I can see if the extended warranty will cover the repairs since it was an obvious catastrophic failure of the whole right front end. It’s still sitting there. The extended warranty inspector came Friday to take pictures of the damage INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving approximately 25-30 mph coming over an overpass moving into the right hand lane when my truck right front end failed. The steering and brakes locked up for approximately 50’ until I hit the curb for the sidewalk and stopped. I safely exited the vehicle checked the left side of my truck for damage and didn’t find anything. I walked around the back of my truck and came to the passenger side where I found my right front wheel and tire completely broken away from both upper and lower control arms, the ball joint broke and failed as well as the brake line. If I was driving on the highway at 65-75 this catastrophic failure could have resulted in a fatal collision. The night before my [XXX] daughter and I returned from her outdoor Ed trip in Sausalito and we drove an hour home to Napa on [XXX] and [XXX] . I thank god this didn’t happen with her in the car on the highway. I had my truck towed to Jimmy Vasser Chevy in Napa so I can see if the extended warranty will cover the repairs since it was an obvious catastrophic failure of the whole right front end. It’s still sitting there. The extended warranty inspector came Friday to take pictures of the damage INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving approximately 25-30 mph coming over an overpass moving into the right hand lane when my truck right front end failed. The steering and brakes locked up for approximately 50’ until I hit the curb for the sidewalk and stopped. I safely exited the vehicle checked the left side of my truck for damage and didn’t find anything. I walked around the back of my truck and came to the passenger side where I found my right front wheel and tire completely broken away from both upper and lower control arms, the ball joint broke and failed as well as the brake line. If I was driving on the highway at 65-75 this catastrophic failure could have resulted in a fatal collision. The night before my [XXX] daughter and I returned from her outdoor Ed trip in Sausalito and we drove an hour home to Napa on [XXX] and [XXX] . I thank god this didn’t happen with her in the car on the highway. I had my truck towed to Jimmy Vasser Chevy in Napa so I can see if the extended warranty will cover the repairs since it was an obvious catastrophic failure of the whole right front end. It’s still sitting there. The extended warranty inspector came Friday to take pictures of the damage INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11658813
Recall Date: May 4, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The vehicle will crank and not start. Dealership said they cannot replicate the fault. Same problem occurred after with dealership not helping. I am a US Soldier currently stationed in Germany and continue to have the same problem every 2months. It will crank and not start. The truck will start on the second attempt after cranking for about 20seconds. The continued issue can permanently damage expensive repair parts that I will not be able to afford. I know I am not the only one with the same issue as I have talked to others and have no solution for this.
Corrective Action:
The vehicle will crank and not start. Dealership said they cannot replicate the fault. Same problem occurred after with dealership not helping. I am a US Soldier currently stationed in Germany and continue to have the same problem every 2months. It will crank and not start. The truck will start on the second attempt after cranking for about 20seconds. The continued issue can permanently damage expensive repair parts that I will not be able to afford. I know I am not the only one with the same issue as I have talked to others and have no solution for this.
Additional Notes:
The vehicle will crank and not start. Dealership said they cannot replicate the fault. Same problem occurred after with dealership not helping. I am a US Soldier currently stationed in Germany and continue to have the same problem every 2months. It will crank and not start. The truck will start on the second attempt after cranking for about 20seconds. The continued issue can permanently damage expensive repair parts that I will not be able to afford. I know I am not the only one with the same issue as I have talked to others and have no solution for this.
Mfg Campaign: 11658582
Recall Date: May 2, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Was driving vehicle on freeway at normal speeds and the vehicle lost propulsion. Engine was off and vehicle said to shift to neutral and restart. I was able to exit the freeway safely (barely) to the median. Vehicle would not restart. It has the L87 engine which is under recall. Vehicle is at dealership submitted under the recall. I am being told there is "no remedy" and "no parts" and given no timeframe for any fix to be completed. I am still liable for the payments, insurance and this is our only vehicle in a single father of three family.
Corrective Action:
Was driving vehicle on freeway at normal speeds and the vehicle lost propulsion. Engine was off and vehicle said to shift to neutral and restart. I was able to exit the freeway safely (barely) to the median. Vehicle would not restart. It has the L87 engine which is under recall. Vehicle is at dealership submitted under the recall. I am being told there is "no remedy" and "no parts" and given no timeframe for any fix to be completed. I am still liable for the payments, insurance and this is our only vehicle in a single father of three family.
Additional Notes:
Was driving vehicle on freeway at normal speeds and the vehicle lost propulsion. Engine was off and vehicle said to shift to neutral and restart. I was able to exit the freeway safely (barely) to the median. Vehicle would not restart. It has the L87 engine which is under recall. Vehicle is at dealership submitted under the recall. I am being told there is "no remedy" and "no parts" and given no timeframe for any fix to be completed. I am still liable for the payments, insurance and this is our only vehicle in a single father of three family.
Mfg Campaign: 11658592
Recall Date: May 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The transmission is constantly whirring, rattling, and screeching.
Corrective Action:
The transmission is constantly whirring, rattling, and screeching.
Additional Notes:
The transmission is constantly whirring, rattling, and screeching.
Mfg Campaign: 11658064
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The transmission is constantly whirring, rattling, and screeching.
Corrective Action:
The transmission is constantly whirring, rattling, and screeching.
Additional Notes:
The transmission is constantly whirring, rattling, and screeching.
Mfg Campaign: 11658064
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine failed GM made me pay for a new one. Second engine failed due to mechanics did not change out radiator. I now have a third motor with a recall. This vehicle has cost me a lot of out of pocket expenses, I believe GM owes me for the depreciated value plus lost wages. Maybe a buy back I'm not sure.
Corrective Action:
Engine failed GM made me pay for a new one. Second engine failed due to mechanics did not change out radiator. I now have a third motor with a recall. This vehicle has cost me a lot of out of pocket expenses, I believe GM owes me for the depreciated value plus lost wages. Maybe a buy back I'm not sure.
Additional Notes:
Engine failed GM made me pay for a new one. Second engine failed due to mechanics did not change out radiator. I now have a third motor with a recall. This vehicle has cost me a lot of out of pocket expenses, I believe GM owes me for the depreciated value plus lost wages. Maybe a buy back I'm not sure.
Mfg Campaign: 11658086
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at slow speeds and accelerating out of the neighborhood, the vehicle experienced a loss of automotive power, with the check engine and EPS warning lights illuminated. The contact was able to drive the vehicle back to the residence. The vehicle was then towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 103,000.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at slow speeds and accelerating out of the neighborhood, the vehicle experienced a loss of automotive power, with the check engine and EPS warning lights illuminated. The contact was able to drive the vehicle back to the residence. The vehicle was then towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 103,000.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at slow speeds and accelerating out of the neighborhood, the vehicle experienced a loss of automotive power, with the check engine and EPS warning lights illuminated. The contact was able to drive the vehicle back to the residence. The vehicle was then towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 103,000.
Mfg Campaign: 11658150
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at slow speeds and accelerating out of the neighborhood, the vehicle experienced a loss of automotive power, with the check engine and EPS warning lights illuminated. The contact was able to drive the vehicle back to the residence. The vehicle was then towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 103,000.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at slow speeds and accelerating out of the neighborhood, the vehicle experienced a loss of automotive power, with the check engine and EPS warning lights illuminated. The contact was able to drive the vehicle back to the residence. The vehicle was then towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 103,000.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at slow speeds and accelerating out of the neighborhood, the vehicle experienced a loss of automotive power, with the check engine and EPS warning lights illuminated. The contact was able to drive the vehicle back to the residence. The vehicle was then towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 103,000.
Mfg Campaign: 11658150
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I've noticed rough or jerky gear shifting when accelerating, rough and reduced propulsion, loss of power. Dealership repaired power torque converter but the truck continue to have the same symptoms.
Corrective Action:
I've noticed rough or jerky gear shifting when accelerating, rough and reduced propulsion, loss of power. Dealership repaired power torque converter but the truck continue to have the same symptoms.
Additional Notes:
I've noticed rough or jerky gear shifting when accelerating, rough and reduced propulsion, loss of power. Dealership repaired power torque converter but the truck continue to have the same symptoms.
Mfg Campaign: 11658162
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I've noticed rough or jerky gear shifting when accelerating, rough and reduced propulsion, loss of power. Dealership repaired power torque converter but the truck continue to have the same symptoms.
Corrective Action:
I've noticed rough or jerky gear shifting when accelerating, rough and reduced propulsion, loss of power. Dealership repaired power torque converter but the truck continue to have the same symptoms.
Additional Notes:
I've noticed rough or jerky gear shifting when accelerating, rough and reduced propulsion, loss of power. Dealership repaired power torque converter but the truck continue to have the same symptoms.
Mfg Campaign: 11658162
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I've noticed rough or jerky gear shifting when accelerating, rough and reduced propulsion, loss of power. Dealership repaired power torque converter but the truck continue to have the same symptoms.
Corrective Action:
I've noticed rough or jerky gear shifting when accelerating, rough and reduced propulsion, loss of power. Dealership repaired power torque converter but the truck continue to have the same symptoms.
Additional Notes:
I've noticed rough or jerky gear shifting when accelerating, rough and reduced propulsion, loss of power. Dealership repaired power torque converter but the truck continue to have the same symptoms.
Mfg Campaign: 11658162
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
We NEVER RECEIVED A RECALL NOTICE FYI . This vehicle has been serviced consistently.never an issue. Driving on [XXX] very busy! Truck literally stopped in the middle of the freeway in a very bad location. Desert. Noon. Kids with us. Could have died. Preliminary eval: engine seized, piston rod failure. Not sure the rest - we have to tow it home first. Failed while traveling. Please call for more information if needed. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
We NEVER RECEIVED A RECALL NOTICE FYI . This vehicle has been serviced consistently.never an issue. Driving on [XXX] very busy! Truck literally stopped in the middle of the freeway in a very bad location. Desert. Noon. Kids with us. Could have died. Preliminary eval: engine seized, piston rod failure. Not sure the rest - we have to tow it home first. Failed while traveling. Please call for more information if needed. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
We NEVER RECEIVED A RECALL NOTICE FYI . This vehicle has been serviced consistently.never an issue. Driving on [XXX] very busy! Truck literally stopped in the middle of the freeway in a very bad location. Desert. Noon. Kids with us. Could have died. Preliminary eval: engine seized, piston rod failure. Not sure the rest - we have to tow it home first. Failed while traveling. Please call for more information if needed. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11658308
Recall Date: May 1, 2025
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