Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
Consumer Complaints
448 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the contact believed that the remedy offered would cripple the vehicle and interfere with his work. The contact works in Alaska and the remedy involved the transmission being limited to fifth gear, preventing the possibility of a wheel lock up condition, which could occur while downshifting from eighth gear. The manufacturer was made aware of the issue and advised the contact to find a dealer that could repair the transmission. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the contact believed that the remedy offered would cripple the vehicle and interfere with his work. The contact works in Alaska and the remedy involved the transmission being limited to fifth gear, preventing the possibility of a wheel lock up condition, which could occur while downshifting from eighth gear. The manufacturer was made aware of the issue and advised the contact to find a dealer that could repair the transmission. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the contact believed that the remedy offered would cripple the vehicle and interfere with his work. The contact works in Alaska and the remedy involved the transmission being limited to fifth gear, preventing the possibility of a wheel lock up condition, which could occur while downshifting from eighth gear. The manufacturer was made aware of the issue and advised the contact to find a dealer that could repair the transmission. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11639929
Recall Date: Jan 31, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The engine locked up with no warning I called the dealership and they said it was out of warranty as it has 77000 miles. upon further investigation I found that the front main bearing on the engine had gone bad and caused the engine to lock up. GMC refused to accept any responsibility for the failure.
Corrective Action:
The engine locked up with no warning I called the dealership and they said it was out of warranty as it has 77000 miles. upon further investigation I found that the front main bearing on the engine had gone bad and caused the engine to lock up. GMC refused to accept any responsibility for the failure.
Additional Notes:
The engine locked up with no warning I called the dealership and they said it was out of warranty as it has 77000 miles. upon further investigation I found that the front main bearing on the engine had gone bad and caused the engine to lock up. GMC refused to accept any responsibility for the failure.
Mfg Campaign: 11639736
Recall Date: Jan 30, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
We have had several times where we are on highway and our truck like slams on the brakes causing us to lose control. It was a recall on it and GMC fixed it and within the same week of them fixing it it happened 3 times back to back. Making my truck to force another car to steer out of my way and actually went off the highway. Thank god it was just dirt snd he didn’t get hurt or anything. But I am scared to even drive my vehicle! It starting Happening for about a year now. And it would only do it like every couple months but now it’s has done it 6 times in the last 2 months!
Corrective Action:
We have had several times where we are on highway and our truck like slams on the brakes causing us to lose control. It was a recall on it and GMC fixed it and within the same week of them fixing it it happened 3 times back to back. Making my truck to force another car to steer out of my way and actually went off the highway. Thank god it was just dirt snd he didn’t get hurt or anything. But I am scared to even drive my vehicle! It starting Happening for about a year now. And it would only do it like every couple months but now it’s has done it 6 times in the last 2 months!
Additional Notes:
We have had several times where we are on highway and our truck like slams on the brakes causing us to lose control. It was a recall on it and GMC fixed it and within the same week of them fixing it it happened 3 times back to back. Making my truck to force another car to steer out of my way and actually went off the highway. Thank god it was just dirt snd he didn’t get hurt or anything. But I am scared to even drive my vehicle! It starting Happening for about a year now. And it would only do it like every couple months but now it’s has done it 6 times in the last 2 months!
Mfg Campaign: 11639324
Recall Date: Jan 29, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
We have had several times where we are on highway and our truck like slams on the brakes causing us to lose control. It was a recall on it and GMC fixed it and within the same week of them fixing it it happened 3 times back to back. Making my truck to force another car to steer out of my way and actually went off the highway. Thank god it was just dirt snd he didn’t get hurt or anything. But I am scared to even drive my vehicle! It starting Happening for about a year now. And it would only do it like every couple months but now it’s has done it 6 times in the last 2 months!
Corrective Action:
We have had several times where we are on highway and our truck like slams on the brakes causing us to lose control. It was a recall on it and GMC fixed it and within the same week of them fixing it it happened 3 times back to back. Making my truck to force another car to steer out of my way and actually went off the highway. Thank god it was just dirt snd he didn’t get hurt or anything. But I am scared to even drive my vehicle! It starting Happening for about a year now. And it would only do it like every couple months but now it’s has done it 6 times in the last 2 months!
Additional Notes:
We have had several times where we are on highway and our truck like slams on the brakes causing us to lose control. It was a recall on it and GMC fixed it and within the same week of them fixing it it happened 3 times back to back. Making my truck to force another car to steer out of my way and actually went off the highway. Thank god it was just dirt snd he didn’t get hurt or anything. But I am scared to even drive my vehicle! It starting Happening for about a year now. And it would only do it like every couple months but now it’s has done it 6 times in the last 2 months!
Mfg Campaign: 11639324
Recall Date: Jan 29, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
We have had several times where we are on highway and our truck like slams on the brakes causing us to lose control. It was a recall on it and GMC fixed it and within the same week of them fixing it it happened 3 times back to back. Making my truck to force another car to steer out of my way and actually went off the highway. Thank god it was just dirt snd he didn’t get hurt or anything. But I am scared to even drive my vehicle! It starting Happening for about a year now. And it would only do it like every couple months but now it’s has done it 6 times in the last 2 months!
Corrective Action:
We have had several times where we are on highway and our truck like slams on the brakes causing us to lose control. It was a recall on it and GMC fixed it and within the same week of them fixing it it happened 3 times back to back. Making my truck to force another car to steer out of my way and actually went off the highway. Thank god it was just dirt snd he didn’t get hurt or anything. But I am scared to even drive my vehicle! It starting Happening for about a year now. And it would only do it like every couple months but now it’s has done it 6 times in the last 2 months!
Additional Notes:
We have had several times where we are on highway and our truck like slams on the brakes causing us to lose control. It was a recall on it and GMC fixed it and within the same week of them fixing it it happened 3 times back to back. Making my truck to force another car to steer out of my way and actually went off the highway. Thank god it was just dirt snd he didn’t get hurt or anything. But I am scared to even drive my vehicle! It starting Happening for about a year now. And it would only do it like every couple months but now it’s has done it 6 times in the last 2 months!
Mfg Campaign: 11639324
Recall Date: Jan 29, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Assure Guard (877-831-3077) Contract number [XXX] GMC Customer Care Melissa (866-790-5600 Ext [XXX] ) Case#[XXX] Dealership: Phil Moore GMC (601-956-0150) My truck is barely 4 years old. I should not have this problem . Why is it no one guarantee the product they make? I paid too much money for this vehicle financing it as a new truck. I paid 766.95 to replace/install the shark fan antenna on the roof of my truck because it literally came loose on his own. No one (dealership, GMC, Assure Guard) would assist with repairs. The shark fin antenna started leaking water and it was wobbly where, it was no longer sealed on the body of the truck. Water leaking through out the ceiling/roof. I didn’t do anything to cause this! GMC Customer Care refused to refund nor, help with the cost of repair. I tried to file a claim with my extended warranty company(Assure Guard) contract number [XXX] - they refused to cover the antenna. I have owned several 1500 truck models, and none of them has had the antenna to fall off the vehicle. I had to return to Phil Moore, GMC a second time because they did not properly seal the antenna. This caused the whole interior of my truck to be drenched with rainwater. I am upset with the dealership, GMC and my extended warranty(Assure Guard) because I spent too much money on my vehicle to have this happen and I would like to be refunded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Assure Guard (877-831-3077) Contract number [XXX] GMC Customer Care Melissa (866-790-5600 Ext [XXX] ) Case#[XXX] Dealership: Phil Moore GMC (601-956-0150) My truck is barely 4 years old. I should not have this problem . Why is it no one guarantee the product they make? I paid too much money for this vehicle financing it as a new truck. I paid 766.95 to replace/install the shark fan antenna on the roof of my truck because it literally came loose on his own. No one (dealership, GMC, Assure Guard) would assist with repairs. The shark fin antenna started leaking water and it was wobbly where, it was no longer sealed on the body of the truck. Water leaking through out the ceiling/roof. I didn’t do anything to cause this! GMC Customer Care refused to refund nor, help with the cost of repair. I tried to file a claim with my extended warranty company(Assure Guard) contract number [XXX] - they refused to cover the antenna. I have owned several 1500 truck models, and none of them has had the antenna to fall off the vehicle. I had to return to Phil Moore, GMC a second time because they did not properly seal the antenna. This caused the whole interior of my truck to be drenched with rainwater. I am upset with the dealership, GMC and my extended warranty(Assure Guard) because I spent too much money on my vehicle to have this happen and I would like to be refunded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Assure Guard (877-831-3077) Contract number [XXX] GMC Customer Care Melissa (866-790-5600 Ext [XXX] ) Case#[XXX] Dealership: Phil Moore GMC (601-956-0150) My truck is barely 4 years old. I should not have this problem . Why is it no one guarantee the product they make? I paid too much money for this vehicle financing it as a new truck. I paid 766.95 to replace/install the shark fan antenna on the roof of my truck because it literally came loose on his own. No one (dealership, GMC, Assure Guard) would assist with repairs. The shark fin antenna started leaking water and it was wobbly where, it was no longer sealed on the body of the truck. Water leaking through out the ceiling/roof. I didn’t do anything to cause this! GMC Customer Care refused to refund nor, help with the cost of repair. I tried to file a claim with my extended warranty company(Assure Guard) contract number [XXX] - they refused to cover the antenna. I have owned several 1500 truck models, and none of them has had the antenna to fall off the vehicle. I had to return to Phil Moore, GMC a second time because they did not properly seal the antenna. This caused the whole interior of my truck to be drenched with rainwater. I am upset with the dealership, GMC and my extended warranty(Assure Guard) because I spent too much money on my vehicle to have this happen and I would like to be refunded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11639415
Recall Date: Jan 29, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine knocking and metal in oil. Been to the dealership and even though it's under warranty they will not act on it due to no check engine light present. It's making it difficult to trust driving the vehicle anymore because of the thought of the engine shutting down without warning anytime. This complaint is documented and confirmed by a dealership. They made me pay the check out fee and recommended i keep driving the vehicle until the motor locks up.
Corrective Action:
Engine knocking and metal in oil. Been to the dealership and even though it's under warranty they will not act on it due to no check engine light present. It's making it difficult to trust driving the vehicle anymore because of the thought of the engine shutting down without warning anytime. This complaint is documented and confirmed by a dealership. They made me pay the check out fee and recommended i keep driving the vehicle until the motor locks up.
Additional Notes:
Engine knocking and metal in oil. Been to the dealership and even though it's under warranty they will not act on it due to no check engine light present. It's making it difficult to trust driving the vehicle anymore because of the thought of the engine shutting down without warning anytime. This complaint is documented and confirmed by a dealership. They made me pay the check out fee and recommended i keep driving the vehicle until the motor locks up.
Mfg Campaign: 11638979
Recall Date: Jan 28, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Transmission, rear wheel lock up issue. Dealer performed recall notice work. Truck still has same issue after dealer visit. When issue starts, feels like you ran over something in the road, All warning lights are on, loss of power to engine and the engine did quit working once. Door locks continue to cycle repeatedly, multiple screen warnings appear on dashboard. It appears that everything that could go wrong happens at once. Have heard transmission valve control modules is a major problem with GM 10 speed transmissions.
Corrective Action:
Transmission, rear wheel lock up issue. Dealer performed recall notice work. Truck still has same issue after dealer visit. When issue starts, feels like you ran over something in the road, All warning lights are on, loss of power to engine and the engine did quit working once. Door locks continue to cycle repeatedly, multiple screen warnings appear on dashboard. It appears that everything that could go wrong happens at once. Have heard transmission valve control modules is a major problem with GM 10 speed transmissions.
Additional Notes:
Transmission, rear wheel lock up issue. Dealer performed recall notice work. Truck still has same issue after dealer visit. When issue starts, feels like you ran over something in the road, All warning lights are on, loss of power to engine and the engine did quit working once. Door locks continue to cycle repeatedly, multiple screen warnings appear on dashboard. It appears that everything that could go wrong happens at once. Have heard transmission valve control modules is a major problem with GM 10 speed transmissions.
Mfg Campaign: 11639072
Recall Date: Jan 28, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was notified at the dealership that my truck had metal in the oil that is causing the oil sensor pump to send a ln engine code. The fix is a new engine.
Corrective Action:
I was notified at the dealership that my truck had metal in the oil that is causing the oil sensor pump to send a ln engine code. The fix is a new engine.
Additional Notes:
I was notified at the dealership that my truck had metal in the oil that is causing the oil sensor pump to send a ln engine code. The fix is a new engine.
Mfg Campaign: 11639116
Recall Date: Jan 28, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Lifter noises, error codes for misfires, lost power
Corrective Action:
Lifter noises, error codes for misfires, lost power
Additional Notes:
Lifter noises, error codes for misfires, lost power
Mfg Campaign: 11638208
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Le Moteur Le 13 décembre 2024 le véhicule arrêté subitement je tente de le redémarrer et ne demarre plus à plusieurs reprises je branche un obd2 et cela indique crank sensor j'envoie le véhicule au dealer et me dise qu'il y a quelque chose dans la base et aujourd'hui ils y est encore Les pneus Certains Flan de pneu de ce véhicule sont fissures tous le tour des roues
Corrective Action:
Le Moteur Le 13 décembre 2024 le véhicule arrêté subitement je tente de le redémarrer et ne demarre plus à plusieurs reprises je branche un obd2 et cela indique crank sensor j'envoie le véhicule au dealer et me dise qu'il y a quelque chose dans la base et aujourd'hui ils y est encore Les pneus Certains Flan de pneu de ce véhicule sont fissures tous le tour des roues
Additional Notes:
Le Moteur Le 13 décembre 2024 le véhicule arrêté subitement je tente de le redémarrer et ne demarre plus à plusieurs reprises je branche un obd2 et cela indique crank sensor j'envoie le véhicule au dealer et me dise qu'il y a quelque chose dans la base et aujourd'hui ils y est encore Les pneus Certains Flan de pneu de ce véhicule sont fissures tous le tour des roues
Mfg Campaign: 11638438
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
Le Moteur Le 13 décembre 2024 le véhicule arrêté subitement je tente de le redémarrer et ne demarre plus à plusieurs reprises je branche un obd2 et cela indique crank sensor j'envoie le véhicule au dealer et me dise qu'il y a quelque chose dans la base et aujourd'hui ils y est encore Les pneus Certains Flan de pneu de ce véhicule sont fissures tous le tour des roues
Corrective Action:
Le Moteur Le 13 décembre 2024 le véhicule arrêté subitement je tente de le redémarrer et ne demarre plus à plusieurs reprises je branche un obd2 et cela indique crank sensor j'envoie le véhicule au dealer et me dise qu'il y a quelque chose dans la base et aujourd'hui ils y est encore Les pneus Certains Flan de pneu de ce véhicule sont fissures tous le tour des roues
Additional Notes:
Le Moteur Le 13 décembre 2024 le véhicule arrêté subitement je tente de le redémarrer et ne demarre plus à plusieurs reprises je branche un obd2 et cela indique crank sensor j'envoie le véhicule au dealer et me dise qu'il y a quelque chose dans la base et aujourd'hui ils y est encore Les pneus Certains Flan de pneu de ce véhicule sont fissures tous le tour des roues
Mfg Campaign: 11638438
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at approximately 20 MPH, the vehicle lost motive power. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact moved the transmission lever from drive(D) to neutral(N) to reverse(R) several times and was able to drive back to the residence. The contact stated that the check engine warning light was illuminated. The contact had the vehicle towed to a local dealer. The dealer diagnosed the failure and determined that the transmission control valve had failed and needed to be replaced. The vehicle was repaired; however, the contact stated that the failure had reoccurred. The vehicle was taken back to the same dealer who advised that the transmission control valve had failed, but the parts needed to complete the repair were on back-order. The vehicle was not repaired. The contact had asked the dealer what the possibility of the same failure reoccurring after the second replacement of the control valve and the dealer advised that the valve would fail again. The vehicle was awaiting repair. The manufacturer was informed of the failure. The failure mileage was 27,676.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at approximately 20 MPH, the vehicle lost motive power. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact moved the transmission lever from drive(D) to neutral(N) to reverse(R) several times and was able to drive back to the residence. The contact stated that the check engine warning light was illuminated. The contact had the vehicle towed to a local dealer. The dealer diagnosed the failure and determined that the transmission control valve had failed and needed to be replaced. The vehicle was repaired; however, the contact stated that the failure had reoccurred. The vehicle was taken back to the same dealer who advised that the transmission control valve had failed, but the parts needed to complete the repair were on back-order. The vehicle was not repaired. The contact had asked the dealer what the possibility of the same failure reoccurring after the second replacement of the control valve and the dealer advised that the valve would fail again. The vehicle was awaiting repair. The manufacturer was informed of the failure. The failure mileage was 27,676.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at approximately 20 MPH, the vehicle lost motive power. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact moved the transmission lever from drive(D) to neutral(N) to reverse(R) several times and was able to drive back to the residence. The contact stated that the check engine warning light was illuminated. The contact had the vehicle towed to a local dealer. The dealer diagnosed the failure and determined that the transmission control valve had failed and needed to be replaced. The vehicle was repaired; however, the contact stated that the failure had reoccurred. The vehicle was taken back to the same dealer who advised that the transmission control valve had failed, but the parts needed to complete the repair were on back-order. The vehicle was not repaired. The contact had asked the dealer what the possibility of the same failure reoccurring after the second replacement of the control valve and the dealer advised that the valve would fail again. The vehicle was awaiting repair. The manufacturer was informed of the failure. The failure mileage was 27,676.
Mfg Campaign: 11637375
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Multiple injector and lifter failures. Occurred on 2 separate occasions. Taken to dealer the first time. Told injector failure and lifter failure. Less than a week later experienced multiple lifter failures. Taken to dealer again for repair. They only replaced some of the affected lifters, even though TSB from GM recommends replacement of all of them. Currently awaiting failure of additional components not replaced. There was no warning of either occurrence. Was only driving 45 mph on my way home the first time. The second occasion was on initial start up at Dr office. Opened a claim with GM on my own, as dealership was negligent or unwilling to contact GMC about these failures, even though I provided them with the appropriate TSB directly from GM.
Corrective Action:
Multiple injector and lifter failures. Occurred on 2 separate occasions. Taken to dealer the first time. Told injector failure and lifter failure. Less than a week later experienced multiple lifter failures. Taken to dealer again for repair. They only replaced some of the affected lifters, even though TSB from GM recommends replacement of all of them. Currently awaiting failure of additional components not replaced. There was no warning of either occurrence. Was only driving 45 mph on my way home the first time. The second occasion was on initial start up at Dr office. Opened a claim with GM on my own, as dealership was negligent or unwilling to contact GMC about these failures, even though I provided them with the appropriate TSB directly from GM.
Additional Notes:
Multiple injector and lifter failures. Occurred on 2 separate occasions. Taken to dealer the first time. Told injector failure and lifter failure. Less than a week later experienced multiple lifter failures. Taken to dealer again for repair. They only replaced some of the affected lifters, even though TSB from GM recommends replacement of all of them. Currently awaiting failure of additional components not replaced. There was no warning of either occurrence. Was only driving 45 mph on my way home the first time. The second occasion was on initial start up at Dr office. Opened a claim with GM on my own, as dealership was negligent or unwilling to contact GMC about these failures, even though I provided them with the appropriate TSB directly from GM.
Mfg Campaign: 11637031
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
We had to replace the transmission at 70,000 miles even though problems were reported to the dealer at 53,340. This repair costed $2300 on a 1 year old truck. Then we needed to replace a solenoid circuit which was not covered under warranty. We repaired this 2x (the second time covered). Then at 147,000 miles 9/24, there was a cylinder misfire which bent the push rod and collapsed lifter. This engine repair cost $8300.00 dollars. Who has to replace an engine on a truck that's 3 years old. This is a defect. Please help us. We have spent over $10,000 on repairs. We faithfully do our changes and service.
Corrective Action:
We had to replace the transmission at 70,000 miles even though problems were reported to the dealer at 53,340. This repair costed $2300 on a 1 year old truck. Then we needed to replace a solenoid circuit which was not covered under warranty. We repaired this 2x (the second time covered). Then at 147,000 miles 9/24, there was a cylinder misfire which bent the push rod and collapsed lifter. This engine repair cost $8300.00 dollars. Who has to replace an engine on a truck that's 3 years old. This is a defect. Please help us. We have spent over $10,000 on repairs. We faithfully do our changes and service.
Additional Notes:
We had to replace the transmission at 70,000 miles even though problems were reported to the dealer at 53,340. This repair costed $2300 on a 1 year old truck. Then we needed to replace a solenoid circuit which was not covered under warranty. We repaired this 2x (the second time covered). Then at 147,000 miles 9/24, there was a cylinder misfire which bent the push rod and collapsed lifter. This engine repair cost $8300.00 dollars. Who has to replace an engine on a truck that's 3 years old. This is a defect. Please help us. We have spent over $10,000 on repairs. We faithfully do our changes and service.
Mfg Campaign: 11637055
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
We had to replace the transmission at 70,000 miles even though problems were reported to the dealer at 53,340. This repair costed $2300 on a 1 year old truck. Then we needed to replace a solenoid circuit which was not covered under warranty. We repaired this 2x (the second time covered). Then at 147,000 miles 9/24, there was a cylinder misfire which bent the push rod and collapsed lifter. This engine repair cost $8300.00 dollars. Who has to replace an engine on a truck that's 3 years old. This is a defect. Please help us. We have spent over $10,000 on repairs. We faithfully do our changes and service.
Corrective Action:
We had to replace the transmission at 70,000 miles even though problems were reported to the dealer at 53,340. This repair costed $2300 on a 1 year old truck. Then we needed to replace a solenoid circuit which was not covered under warranty. We repaired this 2x (the second time covered). Then at 147,000 miles 9/24, there was a cylinder misfire which bent the push rod and collapsed lifter. This engine repair cost $8300.00 dollars. Who has to replace an engine on a truck that's 3 years old. This is a defect. Please help us. We have spent over $10,000 on repairs. We faithfully do our changes and service.
Additional Notes:
We had to replace the transmission at 70,000 miles even though problems were reported to the dealer at 53,340. This repair costed $2300 on a 1 year old truck. Then we needed to replace a solenoid circuit which was not covered under warranty. We repaired this 2x (the second time covered). Then at 147,000 miles 9/24, there was a cylinder misfire which bent the push rod and collapsed lifter. This engine repair cost $8300.00 dollars. Who has to replace an engine on a truck that's 3 years old. This is a defect. Please help us. We have spent over $10,000 on repairs. We faithfully do our changes and service.
Mfg Campaign: 11637055
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I got off work started my truck heard a few pops. As I was driving the vehicle started jerking like the brakes were being applied. Then I noticed a yellow engine light and a ESC light come on. I pulled over to check vehicle and all the lights went off. Dealer was just a few miles away. So I started back up and drove to dealer. On the way to dealer vehicle started a tapping noise. Then a new message flashed something about my steering will be affected. I got I to dealer safely. Where I left the truck for repairs.
Corrective Action:
I got off work started my truck heard a few pops. As I was driving the vehicle started jerking like the brakes were being applied. Then I noticed a yellow engine light and a ESC light come on. I pulled over to check vehicle and all the lights went off. Dealer was just a few miles away. So I started back up and drove to dealer. On the way to dealer vehicle started a tapping noise. Then a new message flashed something about my steering will be affected. I got I to dealer safely. Where I left the truck for repairs.
Additional Notes:
I got off work started my truck heard a few pops. As I was driving the vehicle started jerking like the brakes were being applied. Then I noticed a yellow engine light and a ESC light come on. I pulled over to check vehicle and all the lights went off. Dealer was just a few miles away. So I started back up and drove to dealer. On the way to dealer vehicle started a tapping noise. Then a new message flashed something about my steering will be affected. I got I to dealer safely. Where I left the truck for repairs.
Mfg Campaign: 11637120
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The control valve system on my 2021 gmc has malfunctioned and this is the second time, currently sitting at Nelson GM Dealer in Fergus Falls MN. I have to drive back to TN as thats where I live and the mechanic said this issue will happen again. This vehicle hasn't had recalls but I believe it was missed since this is the second time with this same issue. This is a GM wide issue as I have researched.
Corrective Action:
The control valve system on my 2021 gmc has malfunctioned and this is the second time, currently sitting at Nelson GM Dealer in Fergus Falls MN. I have to drive back to TN as thats where I live and the mechanic said this issue will happen again. This vehicle hasn't had recalls but I believe it was missed since this is the second time with this same issue. This is a GM wide issue as I have researched.
Additional Notes:
The control valve system on my 2021 gmc has malfunctioned and this is the second time, currently sitting at Nelson GM Dealer in Fergus Falls MN. I have to drive back to TN as thats where I live and the mechanic said this issue will happen again. This vehicle hasn't had recalls but I believe it was missed since this is the second time with this same issue. This is a GM wide issue as I have researched.
Mfg Campaign: 11637133
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
at 8500 miles the engine had lifter go out while I was driving down the highway cause to truck to vibrate and becoming on unsteady causing me to pull over in the middle of traffic. later at 36500 miles it had another lifter go out this time I was driving home at a slower speed but still cause me to have to pull over vert fast as the vehicle became unsteady and vibrated causing all the alarm to come on. Both times the truck was fixed under warranty nut they replaced it with the same parts that are causing the problems. Soon my truck will be off warranty and this will come out of my pocket.
Corrective Action:
at 8500 miles the engine had lifter go out while I was driving down the highway cause to truck to vibrate and becoming on unsteady causing me to pull over in the middle of traffic. later at 36500 miles it had another lifter go out this time I was driving home at a slower speed but still cause me to have to pull over vert fast as the vehicle became unsteady and vibrated causing all the alarm to come on. Both times the truck was fixed under warranty nut they replaced it with the same parts that are causing the problems. Soon my truck will be off warranty and this will come out of my pocket.
Additional Notes:
at 8500 miles the engine had lifter go out while I was driving down the highway cause to truck to vibrate and becoming on unsteady causing me to pull over in the middle of traffic. later at 36500 miles it had another lifter go out this time I was driving home at a slower speed but still cause me to have to pull over vert fast as the vehicle became unsteady and vibrated causing all the alarm to come on. Both times the truck was fixed under warranty nut they replaced it with the same parts that are causing the problems. Soon my truck will be off warranty and this will come out of my pocket.
Mfg Campaign: 11636911
Recall Date: Jan 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I purchased this vehicle new in 2021. It is an Ultimate Denali trim level with a 6.2 engine. Within the first year, the driver's side head on the engine had a massive failure with only 7,000 miles. I started up the vehicle and was parked idling briefly when several light came on along with a rough idle and some exhaust smoke. I contacted On Star, who could not diagnose the problem. The vehicle was disabled and ended up being towed to the dealer, where it was being repaired for 10 days. The lifters, valves and push rods were replace. The mechanic admitted there was an internal GM problem with the 6.2 engine. I asked for the same repair be made on the passenger side head. The GM dealer refused, knowing of the faulty factory installed parts. The polished tailpipe tips were not replace and were stained by the black exhaust. They are still stained this day. I purchased this vehicle for my retirement to tow my RV. Now, I have been reluctant to travel because of the other head letting go on me somewhere out west, operating under a work load. I know of two other people who purchased new GM vehicles with the 6.2 engine, who experienced the same failure, with around the same mileage on their vehicles.
Corrective Action:
I purchased this vehicle new in 2021. It is an Ultimate Denali trim level with a 6.2 engine. Within the first year, the driver's side head on the engine had a massive failure with only 7,000 miles. I started up the vehicle and was parked idling briefly when several light came on along with a rough idle and some exhaust smoke. I contacted On Star, who could not diagnose the problem. The vehicle was disabled and ended up being towed to the dealer, where it was being repaired for 10 days. The lifters, valves and push rods were replace. The mechanic admitted there was an internal GM problem with the 6.2 engine. I asked for the same repair be made on the passenger side head. The GM dealer refused, knowing of the faulty factory installed parts. The polished tailpipe tips were not replace and were stained by the black exhaust. They are still stained this day. I purchased this vehicle for my retirement to tow my RV. Now, I have been reluctant to travel because of the other head letting go on me somewhere out west, operating under a work load. I know of two other people who purchased new GM vehicles with the 6.2 engine, who experienced the same failure, with around the same mileage on their vehicles.
Additional Notes:
I purchased this vehicle new in 2021. It is an Ultimate Denali trim level with a 6.2 engine. Within the first year, the driver's side head on the engine had a massive failure with only 7,000 miles. I started up the vehicle and was parked idling briefly when several light came on along with a rough idle and some exhaust smoke. I contacted On Star, who could not diagnose the problem. The vehicle was disabled and ended up being towed to the dealer, where it was being repaired for 10 days. The lifters, valves and push rods were replace. The mechanic admitted there was an internal GM problem with the 6.2 engine. I asked for the same repair be made on the passenger side head. The GM dealer refused, knowing of the faulty factory installed parts. The polished tailpipe tips were not replace and were stained by the black exhaust. They are still stained this day. I purchased this vehicle for my retirement to tow my RV. Now, I have been reluctant to travel because of the other head letting go on me somewhere out west, operating under a work load. I know of two other people who purchased new GM vehicles with the 6.2 engine, who experienced the same failure, with around the same mileage on their vehicles.
Mfg Campaign: 11636930
Recall Date: Jan 19, 2025
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