Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
Consumer Complaints
448 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My truck was part of a GM buyback program where GM Corporation bought the truck back to fix it around Aug 7th 2023 for engine problems. I am reporting this because I do not believe that GM ever reported this to NTSHA. There are also other issues happening at the same time period that should be looked into that may or may not be coincidences. At or before 10,126 miles the truck started having engine lifter and other engine issues. General Motors will not tell me exactly what was done other than lifters according to paperwork supplied. It may have had other issues like a spun bearing but it was never disclosed. Can NTSHA please look into this and information is found, could I please get the records. I asked for the paperwork of what was done while GM owned and troubleshot all the problems. I was told that information is only available to the original owner and I could not have it. It is very frustrating when General Motors Corporate use owner’s personal data as a way to hide what was done and not have to disclose required information. I am asking for service records while General Motors owned it and the service records they did to fix it. I know that there are many more engine problems that are not documented on the vehicle summary. GM will not buy back the truck over a few lifter issues. The truck was later fixed and Art Gamblin Motorsv in Enumclaw Wa, purchased it. I am told it is fixed but have no real paperwork proving this, I was able to purchase an extended warranty just in case. There is also quite a few of battery and electronic issues that do not seem normal with the car as well. The battery was replaced at 10,126 miles at the same time as the engine issues and the battery module was replaced at 29,536 miles. At 29,875 miles and 29,965 some type of communications module and On Star module was replaced. This is the around the same time as the truck was having engine issues and was eventually bought back for what is called “engine noise”.
Corrective Action:
My truck was part of a GM buyback program where GM Corporation bought the truck back to fix it around Aug 7th 2023 for engine problems. I am reporting this because I do not believe that GM ever reported this to NTSHA. There are also other issues happening at the same time period that should be looked into that may or may not be coincidences. At or before 10,126 miles the truck started having engine lifter and other engine issues. General Motors will not tell me exactly what was done other than lifters according to paperwork supplied. It may have had other issues like a spun bearing but it was never disclosed. Can NTSHA please look into this and information is found, could I please get the records. I asked for the paperwork of what was done while GM owned and troubleshot all the problems. I was told that information is only available to the original owner and I could not have it. It is very frustrating when General Motors Corporate use owner’s personal data as a way to hide what was done and not have to disclose required information. I am asking for service records while General Motors owned it and the service records they did to fix it. I know that there are many more engine problems that are not documented on the vehicle summary. GM will not buy back the truck over a few lifter issues. The truck was later fixed and Art Gamblin Motorsv in Enumclaw Wa, purchased it. I am told it is fixed but have no real paperwork proving this, I was able to purchase an extended warranty just in case. There is also quite a few of battery and electronic issues that do not seem normal with the car as well. The battery was replaced at 10,126 miles at the same time as the engine issues and the battery module was replaced at 29,536 miles. At 29,875 miles and 29,965 some type of communications module and On Star module was replaced. This is the around the same time as the truck was having engine issues and was eventually bought back for what is called “engine noise”.
Additional Notes:
My truck was part of a GM buyback program where GM Corporation bought the truck back to fix it around Aug 7th 2023 for engine problems. I am reporting this because I do not believe that GM ever reported this to NTSHA. There are also other issues happening at the same time period that should be looked into that may or may not be coincidences. At or before 10,126 miles the truck started having engine lifter and other engine issues. General Motors will not tell me exactly what was done other than lifters according to paperwork supplied. It may have had other issues like a spun bearing but it was never disclosed. Can NTSHA please look into this and information is found, could I please get the records. I asked for the paperwork of what was done while GM owned and troubleshot all the problems. I was told that information is only available to the original owner and I could not have it. It is very frustrating when General Motors Corporate use owner’s personal data as a way to hide what was done and not have to disclose required information. I am asking for service records while General Motors owned it and the service records they did to fix it. I know that there are many more engine problems that are not documented on the vehicle summary. GM will not buy back the truck over a few lifter issues. The truck was later fixed and Art Gamblin Motorsv in Enumclaw Wa, purchased it. I am told it is fixed but have no real paperwork proving this, I was able to purchase an extended warranty just in case. There is also quite a few of battery and electronic issues that do not seem normal with the car as well. The battery was replaced at 10,126 miles at the same time as the engine issues and the battery module was replaced at 29,536 miles. At 29,875 miles and 29,965 some type of communications module and On Star module was replaced. This is the around the same time as the truck was having engine issues and was eventually bought back for what is called “engine noise”.
Mfg Campaign: 11649903
Recall Date: Mar 22, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 60 MPH, there was an abnormal knocking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the engine had seized. The contact was also informed that the fuse box needed to be replaced. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was 63,000.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 60 MPH, there was an abnormal knocking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the engine had seized. The contact was also informed that the fuse box needed to be replaced. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was 63,000.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 60 MPH, there was an abnormal knocking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the engine had seized. The contact was also informed that the fuse box needed to be replaced. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was 63,000.
Mfg Campaign: 11649330
Recall Date: Mar 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 60 MPH, there was an abnormal knocking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the engine had seized. The contact was also informed that the fuse box needed to be replaced. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was 63,000.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 60 MPH, there was an abnormal knocking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the engine had seized. The contact was also informed that the fuse box needed to be replaced. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was 63,000.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 60 MPH, there was an abnormal knocking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the engine had seized. The contact was also informed that the fuse box needed to be replaced. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was 63,000.
Mfg Campaign: 11649330
Recall Date: Mar 19, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 60 MPH, there was an abnormal knocking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the engine had seized. The contact was also informed that the fuse box needed to be replaced. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was 63,000.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 60 MPH, there was an abnormal knocking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the engine had seized. The contact was also informed that the fuse box needed to be replaced. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was 63,000.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 60 MPH, there was an abnormal knocking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the engine had seized. The contact was also informed that the fuse box needed to be replaced. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was 63,000.
Mfg Campaign: 11649330
Recall Date: Mar 19, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Truck started to lose power or slip on quick acceleration on highway Truck would jolt or shudder. 63000 miles. Dealer diagnosed truck needs Torque converter and a valve body replacement. No warning lights Contacted GM. Have a case number, was told to take to dealer. It’s at dealer now, getting repaired. I’m wondering if GM has a bigger problem with transmission recall
Corrective Action:
Truck started to lose power or slip on quick acceleration on highway Truck would jolt or shudder. 63000 miles. Dealer diagnosed truck needs Torque converter and a valve body replacement. No warning lights Contacted GM. Have a case number, was told to take to dealer. It’s at dealer now, getting repaired. I’m wondering if GM has a bigger problem with transmission recall
Additional Notes:
Truck started to lose power or slip on quick acceleration on highway Truck would jolt or shudder. 63000 miles. Dealer diagnosed truck needs Torque converter and a valve body replacement. No warning lights Contacted GM. Have a case number, was told to take to dealer. It’s at dealer now, getting repaired. I’m wondering if GM has a bigger problem with transmission recall
Mfg Campaign: 11649347
Recall Date: Mar 19, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11648931
Recall Date: Mar 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
After 2 years of owning the vehicle, after every oil change, it would indicate low oil just before an oil change causing for us to add an additional a quart of oil to keep it running smoothly. We informed the service technician of the situation on multiple occasions and no further inspection was completed, and just an oil change was serviced. After a few months we noticed the engine was running rough and a white smoke coming out of the exhaust on acceleration then the check engine light came on. We brought the car to get tires replaced and to service the check engine light, the technician stated that the check engine light a failure in the catalytic converter. We brought the vehicle to the local GMC service center, where they indicated that the we required a replacement engine because of catastrophic engine failure. We reported that the check engine light was due to catalytic converter failure. The service technician ensured that the priority was the replacement of the full engine not indicating what was the main cause of engine failure stating that the catalytic converter could have led to the failure of the engine as well. We replaced the engine, and after 3 months of vehicle being in the shop the engine was replaced. Three days after receiving the vehicle, a check engine light came on. We did not drive the vehicle until we had to return it back to the service center. The service technician stated that it is due to a lack of communication from the engine to the ECU. The technician called the following Monday stating that the check engine light was due the catalytic converter. We told the technician that was the primary reason that the customer the vehicle in the first place. We asked if there was an alternative to replacing the catalytic converter since we already paid 12k for the engine replacement. We asked if they had taken apart the catalytic converter to confirm its not a sensor issue. They replied that the codes indicates its the whole converter.
Corrective Action:
After 2 years of owning the vehicle, after every oil change, it would indicate low oil just before an oil change causing for us to add an additional a quart of oil to keep it running smoothly. We informed the service technician of the situation on multiple occasions and no further inspection was completed, and just an oil change was serviced. After a few months we noticed the engine was running rough and a white smoke coming out of the exhaust on acceleration then the check engine light came on. We brought the car to get tires replaced and to service the check engine light, the technician stated that the check engine light a failure in the catalytic converter. We brought the vehicle to the local GMC service center, where they indicated that the we required a replacement engine because of catastrophic engine failure. We reported that the check engine light was due to catalytic converter failure. The service technician ensured that the priority was the replacement of the full engine not indicating what was the main cause of engine failure stating that the catalytic converter could have led to the failure of the engine as well. We replaced the engine, and after 3 months of vehicle being in the shop the engine was replaced. Three days after receiving the vehicle, a check engine light came on. We did not drive the vehicle until we had to return it back to the service center. The service technician stated that it is due to a lack of communication from the engine to the ECU. The technician called the following Monday stating that the check engine light was due the catalytic converter. We told the technician that was the primary reason that the customer the vehicle in the first place. We asked if there was an alternative to replacing the catalytic converter since we already paid 12k for the engine replacement. We asked if they had taken apart the catalytic converter to confirm its not a sensor issue. They replied that the codes indicates its the whole converter.
Additional Notes:
After 2 years of owning the vehicle, after every oil change, it would indicate low oil just before an oil change causing for us to add an additional a quart of oil to keep it running smoothly. We informed the service technician of the situation on multiple occasions and no further inspection was completed, and just an oil change was serviced. After a few months we noticed the engine was running rough and a white smoke coming out of the exhaust on acceleration then the check engine light came on. We brought the car to get tires replaced and to service the check engine light, the technician stated that the check engine light a failure in the catalytic converter. We brought the vehicle to the local GMC service center, where they indicated that the we required a replacement engine because of catastrophic engine failure. We reported that the check engine light was due to catalytic converter failure. The service technician ensured that the priority was the replacement of the full engine not indicating what was the main cause of engine failure stating that the catalytic converter could have led to the failure of the engine as well. We replaced the engine, and after 3 months of vehicle being in the shop the engine was replaced. Three days after receiving the vehicle, a check engine light came on. We did not drive the vehicle until we had to return it back to the service center. The service technician stated that it is due to a lack of communication from the engine to the ECU. The technician called the following Monday stating that the check engine light was due the catalytic converter. We told the technician that was the primary reason that the customer the vehicle in the first place. We asked if there was an alternative to replacing the catalytic converter since we already paid 12k for the engine replacement. We asked if they had taken apart the catalytic converter to confirm its not a sensor issue. They replied that the codes indicates its the whole converter.
Mfg Campaign: 11648979
Recall Date: Mar 18, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
After 2 years of owning the vehicle, after every oil change, it would indicate low oil just before an oil change causing for us to add an additional a quart of oil to keep it running smoothly. We informed the service technician of the situation on multiple occasions and no further inspection was completed, and just an oil change was serviced. After a few months we noticed the engine was running rough and a white smoke coming out of the exhaust on acceleration then the check engine light came on. We brought the car to get tires replaced and to service the check engine light, the technician stated that the check engine light a failure in the catalytic converter. We brought the vehicle to the local GMC service center, where they indicated that the we required a replacement engine because of catastrophic engine failure. We reported that the check engine light was due to catalytic converter failure. The service technician ensured that the priority was the replacement of the full engine not indicating what was the main cause of engine failure stating that the catalytic converter could have led to the failure of the engine as well. We replaced the engine, and after 3 months of vehicle being in the shop the engine was replaced. Three days after receiving the vehicle, a check engine light came on. We did not drive the vehicle until we had to return it back to the service center. The service technician stated that it is due to a lack of communication from the engine to the ECU. The technician called the following Monday stating that the check engine light was due the catalytic converter. We told the technician that was the primary reason that the customer the vehicle in the first place. We asked if there was an alternative to replacing the catalytic converter since we already paid 12k for the engine replacement. We asked if they had taken apart the catalytic converter to confirm its not a sensor issue. They replied that the codes indicates its the whole converter.
Corrective Action:
After 2 years of owning the vehicle, after every oil change, it would indicate low oil just before an oil change causing for us to add an additional a quart of oil to keep it running smoothly. We informed the service technician of the situation on multiple occasions and no further inspection was completed, and just an oil change was serviced. After a few months we noticed the engine was running rough and a white smoke coming out of the exhaust on acceleration then the check engine light came on. We brought the car to get tires replaced and to service the check engine light, the technician stated that the check engine light a failure in the catalytic converter. We brought the vehicle to the local GMC service center, where they indicated that the we required a replacement engine because of catastrophic engine failure. We reported that the check engine light was due to catalytic converter failure. The service technician ensured that the priority was the replacement of the full engine not indicating what was the main cause of engine failure stating that the catalytic converter could have led to the failure of the engine as well. We replaced the engine, and after 3 months of vehicle being in the shop the engine was replaced. Three days after receiving the vehicle, a check engine light came on. We did not drive the vehicle until we had to return it back to the service center. The service technician stated that it is due to a lack of communication from the engine to the ECU. The technician called the following Monday stating that the check engine light was due the catalytic converter. We told the technician that was the primary reason that the customer the vehicle in the first place. We asked if there was an alternative to replacing the catalytic converter since we already paid 12k for the engine replacement. We asked if they had taken apart the catalytic converter to confirm its not a sensor issue. They replied that the codes indicates its the whole converter.
Additional Notes:
After 2 years of owning the vehicle, after every oil change, it would indicate low oil just before an oil change causing for us to add an additional a quart of oil to keep it running smoothly. We informed the service technician of the situation on multiple occasions and no further inspection was completed, and just an oil change was serviced. After a few months we noticed the engine was running rough and a white smoke coming out of the exhaust on acceleration then the check engine light came on. We brought the car to get tires replaced and to service the check engine light, the technician stated that the check engine light a failure in the catalytic converter. We brought the vehicle to the local GMC service center, where they indicated that the we required a replacement engine because of catastrophic engine failure. We reported that the check engine light was due to catalytic converter failure. The service technician ensured that the priority was the replacement of the full engine not indicating what was the main cause of engine failure stating that the catalytic converter could have led to the failure of the engine as well. We replaced the engine, and after 3 months of vehicle being in the shop the engine was replaced. Three days after receiving the vehicle, a check engine light came on. We did not drive the vehicle until we had to return it back to the service center. The service technician stated that it is due to a lack of communication from the engine to the ECU. The technician called the following Monday stating that the check engine light was due the catalytic converter. We told the technician that was the primary reason that the customer the vehicle in the first place. We asked if there was an alternative to replacing the catalytic converter since we already paid 12k for the engine replacement. We asked if they had taken apart the catalytic converter to confirm its not a sensor issue. They replied that the codes indicates its the whole converter.
Mfg Campaign: 11648979
Recall Date: Mar 18, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving approximately 75 MPH, the rear wheels locked up. The failure had occurred on several occasions. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that a software update was needed. The vehicle was repaired under an NHTSA Campaign Number: 24V797000 (Power Train); however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving approximately 75 MPH, the rear wheels locked up. The failure had occurred on several occasions. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that a software update was needed. The vehicle was repaired under an NHTSA Campaign Number: 24V797000 (Power Train); however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving approximately 75 MPH, the rear wheels locked up. The failure had occurred on several occasions. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that a software update was needed. The vehicle was repaired under an NHTSA Campaign Number: 24V797000 (Power Train); however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
Mfg Campaign: 11648735
Recall Date: Mar 17, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Multi functional tail gate will open on its own while driving. I have had this repaired by gm 3 times and still have issues. This problem is currently on the recall list for 2500 hd series trucks and the 1500 series trucks in Canada but not on recall in united states. This problem poses a life threatening problem while on the road due to contents of truck possible becoming projectiles to other drivers due to tailgate opening on its own .
Corrective Action:
Multi functional tail gate will open on its own while driving. I have had this repaired by gm 3 times and still have issues. This problem is currently on the recall list for 2500 hd series trucks and the 1500 series trucks in Canada but not on recall in united states. This problem poses a life threatening problem while on the road due to contents of truck possible becoming projectiles to other drivers due to tailgate opening on its own .
Additional Notes:
Multi functional tail gate will open on its own while driving. I have had this repaired by gm 3 times and still have issues. This problem is currently on the recall list for 2500 hd series trucks and the 1500 series trucks in Canada but not on recall in united states. This problem poses a life threatening problem while on the road due to contents of truck possible becoming projectiles to other drivers due to tailgate opening on its own .
Mfg Campaign: 11648558
Recall Date: Mar 16, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Airbag system did not deploy but smoke in cabin during a crash. Video of front, rear and inside cabin shows the rear end passenger side impact at an estimated 45-50 MPH. I saw smoke in cabin, disturbed with anxiety after crash waiting for bags to deploy accidentally. The airbag deployed red light illuminated notifying an airbag deployment. I received a GM message through the vehicle report application stating that my airbag system malfunctioned and I needed to take the vehicle to a service department for repair as soon as possible. This crash was a total loss of the GMC Sierra, this was how hard the vehicle was hit. Why did the airbag system smoke? Why did the airbags not deploy? Why did I receive a Malfunctioning Airbag system message from GMC? Video shows that if the airbag system would have deployed on the steering wheel I would have had less head and neck trauma when whipping backward and then forward.
Corrective Action:
Airbag system did not deploy but smoke in cabin during a crash. Video of front, rear and inside cabin shows the rear end passenger side impact at an estimated 45-50 MPH. I saw smoke in cabin, disturbed with anxiety after crash waiting for bags to deploy accidentally. The airbag deployed red light illuminated notifying an airbag deployment. I received a GM message through the vehicle report application stating that my airbag system malfunctioned and I needed to take the vehicle to a service department for repair as soon as possible. This crash was a total loss of the GMC Sierra, this was how hard the vehicle was hit. Why did the airbag system smoke? Why did the airbags not deploy? Why did I receive a Malfunctioning Airbag system message from GMC? Video shows that if the airbag system would have deployed on the steering wheel I would have had less head and neck trauma when whipping backward and then forward.
Additional Notes:
Airbag system did not deploy but smoke in cabin during a crash. Video of front, rear and inside cabin shows the rear end passenger side impact at an estimated 45-50 MPH. I saw smoke in cabin, disturbed with anxiety after crash waiting for bags to deploy accidentally. The airbag deployed red light illuminated notifying an airbag deployment. I received a GM message through the vehicle report application stating that my airbag system malfunctioned and I needed to take the vehicle to a service department for repair as soon as possible. This crash was a total loss of the GMC Sierra, this was how hard the vehicle was hit. Why did the airbag system smoke? Why did the airbags not deploy? Why did I receive a Malfunctioning Airbag system message from GMC? Video shows that if the airbag system would have deployed on the steering wheel I would have had less head and neck trauma when whipping backward and then forward.
Mfg Campaign: 11648442
Recall Date: Mar 15, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving 50mph when my check engine light started flashing. The engine had very little power and there was a new consistent engine knock. I took to GMC dealership and they informed me that half of the engine lifters failed and a pushrod was bent. There was no warning prior to the incident. I have had the vehicle serviced only at the dealership and have only used premium fuel. The truck has 88,000 miles.
Corrective Action:
I was driving 50mph when my check engine light started flashing. The engine had very little power and there was a new consistent engine knock. I took to GMC dealership and they informed me that half of the engine lifters failed and a pushrod was bent. There was no warning prior to the incident. I have had the vehicle serviced only at the dealership and have only used premium fuel. The truck has 88,000 miles.
Additional Notes:
I was driving 50mph when my check engine light started flashing. The engine had very little power and there was a new consistent engine knock. I took to GMC dealership and they informed me that half of the engine lifters failed and a pushrod was bent. There was no warning prior to the incident. I have had the vehicle serviced only at the dealership and have only used premium fuel. The truck has 88,000 miles.
Mfg Campaign: 11647948
Recall Date: Mar 12, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
[XXX], I PURCHASED A 2021 GMC SIERRA 1500 FROM FAULKNER CHEVROLET IN BETHLEHEM, PA. I TEST DROVE THE VEHICLE BEFORE PURCHASE AND IT SHOWED NO INDICATION OF ANY MECHANICAL ISSUES THAT I WAS ABLE TO DETECT. I WAS SHOWN BY THE DEALERSHIP THE CARFAX AND WAS INFORMED THAT THERE ARE CURRENTLY NO RECALLS FOR THE VEHICLE. I WAS LED TO BELIEVE THAT THE VEHICLE WAS IN GOOD CONDITION AND SAFE TO DRIVE AND, THEREFORE, AGREED TO PURCHASE THE VEHICLE FOR THE AFOREMENTIONED PRICE (INCLUDING TAX AND TITLE FEES). I PURCHASED THE VEHICLE WITH 60,077 MILES ON IT, AND AFTER DRIVING IT NORMALLY FOR ONLY 5 DAYS (ON [XXX]) IT BROKE DOWN AND I WAS STRANDED ON THE HIGHWAY 16 HOURS FROM HOME. I WAS ABLE TO GET THE VEHICLE TOWED AND PAID $1,200 FOR THE STARTER TO BE REPLACED, WHICH IS WHAT THE MECHANIC SUGGESTED BUT THIS ENDED UP BEING ENTIRELY UNNECESSARY AS THE REAL ISSUE WAS DUE TO A CATASTROPHIC DEFECT IN THE ENGINE. AFTER THE STARTER WAS REPLACED, I WAS DRIVING THE VEHICLE ONLY A FEW DAYS LATER (ON [XXX]) AND IT SUFFERED A CATASTROPHIC ENGINE FAILURE WHILE DRIVING 70MPH ON THE HIGHWAY. I LOST CONTROL OF THE VEHICLE AND NEARLY GOT IN A COLLISION WITH ANOTHER VEHICLE. I WAS ABLE TO GET THE VEHICLE TO THE NEAREST AUTO SHOP AND AFTER INSPECTING THE VEHICLE THEY INFORMED ME THAT THERE IS A SERIOUS ENGINE ISSUE RELATING TO A SEIZED BEARING AND THE ENGINE WILL NEED TO BE REBUILT ENTIRELY. AT THIS POINT IT HAD BEEN ONLY 12 DAYS SINCE THE PURCHASE AND THE ODEMETER READ 61,662 (1,585 MILES DRIVEN SINCE PURCHASE). DUE TO THE FAULTY VEHICLE, I WAS FORCED TO PAY TO HAVE THE VEHICLE SHIPPED FROM THE LOCATION WHERE IT BROKE DOWN TO THE DEALERSHIP WHERE I ORIGINALLY BOUGHT IT (AROUND $1,200). FAULKNER CHEVROLET KNOWINGLY SOLD ME AN UNSAFE VEHICLE THAT THEY WERE WELL AWARE HAD A DEFECTIVE 6.2L V8 ENGINE. THIS DEFECT IS CURRENTLY UNDER INVESTIGATION BY THE NHTSA AND FAULKNER CHEVROLET PURPOSEFULLY OMMITTED THIS CRUCIAL INFORMATION UNTIL AFTER THE VEHICLE WAS SOLD. CLEARLY, THIS IS AN UNETHICAL BUS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Corrective Action:
[XXX], I PURCHASED A 2021 GMC SIERRA 1500 FROM FAULKNER CHEVROLET IN BETHLEHEM, PA. I TEST DROVE THE VEHICLE BEFORE PURCHASE AND IT SHOWED NO INDICATION OF ANY MECHANICAL ISSUES THAT I WAS ABLE TO DETECT. I WAS SHOWN BY THE DEALERSHIP THE CARFAX AND WAS INFORMED THAT THERE ARE CURRENTLY NO RECALLS FOR THE VEHICLE. I WAS LED TO BELIEVE THAT THE VEHICLE WAS IN GOOD CONDITION AND SAFE TO DRIVE AND, THEREFORE, AGREED TO PURCHASE THE VEHICLE FOR THE AFOREMENTIONED PRICE (INCLUDING TAX AND TITLE FEES). I PURCHASED THE VEHICLE WITH 60,077 MILES ON IT, AND AFTER DRIVING IT NORMALLY FOR ONLY 5 DAYS (ON [XXX]) IT BROKE DOWN AND I WAS STRANDED ON THE HIGHWAY 16 HOURS FROM HOME. I WAS ABLE TO GET THE VEHICLE TOWED AND PAID $1,200 FOR THE STARTER TO BE REPLACED, WHICH IS WHAT THE MECHANIC SUGGESTED BUT THIS ENDED UP BEING ENTIRELY UNNECESSARY AS THE REAL ISSUE WAS DUE TO A CATASTROPHIC DEFECT IN THE ENGINE. AFTER THE STARTER WAS REPLACED, I WAS DRIVING THE VEHICLE ONLY A FEW DAYS LATER (ON [XXX]) AND IT SUFFERED A CATASTROPHIC ENGINE FAILURE WHILE DRIVING 70MPH ON THE HIGHWAY. I LOST CONTROL OF THE VEHICLE AND NEARLY GOT IN A COLLISION WITH ANOTHER VEHICLE. I WAS ABLE TO GET THE VEHICLE TO THE NEAREST AUTO SHOP AND AFTER INSPECTING THE VEHICLE THEY INFORMED ME THAT THERE IS A SERIOUS ENGINE ISSUE RELATING TO A SEIZED BEARING AND THE ENGINE WILL NEED TO BE REBUILT ENTIRELY. AT THIS POINT IT HAD BEEN ONLY 12 DAYS SINCE THE PURCHASE AND THE ODEMETER READ 61,662 (1,585 MILES DRIVEN SINCE PURCHASE). DUE TO THE FAULTY VEHICLE, I WAS FORCED TO PAY TO HAVE THE VEHICLE SHIPPED FROM THE LOCATION WHERE IT BROKE DOWN TO THE DEALERSHIP WHERE I ORIGINALLY BOUGHT IT (AROUND $1,200). FAULKNER CHEVROLET KNOWINGLY SOLD ME AN UNSAFE VEHICLE THAT THEY WERE WELL AWARE HAD A DEFECTIVE 6.2L V8 ENGINE. THIS DEFECT IS CURRENTLY UNDER INVESTIGATION BY THE NHTSA AND FAULKNER CHEVROLET PURPOSEFULLY OMMITTED THIS CRUCIAL INFORMATION UNTIL AFTER THE VEHICLE WAS SOLD. CLEARLY, THIS IS AN UNETHICAL BUS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Additional Notes:
[XXX], I PURCHASED A 2021 GMC SIERRA 1500 FROM FAULKNER CHEVROLET IN BETHLEHEM, PA. I TEST DROVE THE VEHICLE BEFORE PURCHASE AND IT SHOWED NO INDICATION OF ANY MECHANICAL ISSUES THAT I WAS ABLE TO DETECT. I WAS SHOWN BY THE DEALERSHIP THE CARFAX AND WAS INFORMED THAT THERE ARE CURRENTLY NO RECALLS FOR THE VEHICLE. I WAS LED TO BELIEVE THAT THE VEHICLE WAS IN GOOD CONDITION AND SAFE TO DRIVE AND, THEREFORE, AGREED TO PURCHASE THE VEHICLE FOR THE AFOREMENTIONED PRICE (INCLUDING TAX AND TITLE FEES). I PURCHASED THE VEHICLE WITH 60,077 MILES ON IT, AND AFTER DRIVING IT NORMALLY FOR ONLY 5 DAYS (ON [XXX]) IT BROKE DOWN AND I WAS STRANDED ON THE HIGHWAY 16 HOURS FROM HOME. I WAS ABLE TO GET THE VEHICLE TOWED AND PAID $1,200 FOR THE STARTER TO BE REPLACED, WHICH IS WHAT THE MECHANIC SUGGESTED BUT THIS ENDED UP BEING ENTIRELY UNNECESSARY AS THE REAL ISSUE WAS DUE TO A CATASTROPHIC DEFECT IN THE ENGINE. AFTER THE STARTER WAS REPLACED, I WAS DRIVING THE VEHICLE ONLY A FEW DAYS LATER (ON [XXX]) AND IT SUFFERED A CATASTROPHIC ENGINE FAILURE WHILE DRIVING 70MPH ON THE HIGHWAY. I LOST CONTROL OF THE VEHICLE AND NEARLY GOT IN A COLLISION WITH ANOTHER VEHICLE. I WAS ABLE TO GET THE VEHICLE TO THE NEAREST AUTO SHOP AND AFTER INSPECTING THE VEHICLE THEY INFORMED ME THAT THERE IS A SERIOUS ENGINE ISSUE RELATING TO A SEIZED BEARING AND THE ENGINE WILL NEED TO BE REBUILT ENTIRELY. AT THIS POINT IT HAD BEEN ONLY 12 DAYS SINCE THE PURCHASE AND THE ODEMETER READ 61,662 (1,585 MILES DRIVEN SINCE PURCHASE). DUE TO THE FAULTY VEHICLE, I WAS FORCED TO PAY TO HAVE THE VEHICLE SHIPPED FROM THE LOCATION WHERE IT BROKE DOWN TO THE DEALERSHIP WHERE I ORIGINALLY BOUGHT IT (AROUND $1,200). FAULKNER CHEVROLET KNOWINGLY SOLD ME AN UNSAFE VEHICLE THAT THEY WERE WELL AWARE HAD A DEFECTIVE 6.2L V8 ENGINE. THIS DEFECT IS CURRENTLY UNDER INVESTIGATION BY THE NHTSA AND FAULKNER CHEVROLET PURPOSEFULLY OMMITTED THIS CRUCIAL INFORMATION UNTIL AFTER THE VEHICLE WAS SOLD. CLEARLY, THIS IS AN UNETHICAL BUS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Mfg Campaign: 11647961
Recall Date: Mar 12, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
[XXX], I PURCHASED A 2021 GMC SIERRA 1500 FROM FAULKNER CHEVROLET IN BETHLEHEM, PA. I TEST DROVE THE VEHICLE BEFORE PURCHASE AND IT SHOWED NO INDICATION OF ANY MECHANICAL ISSUES THAT I WAS ABLE TO DETECT. I WAS SHOWN BY THE DEALERSHIP THE CARFAX AND WAS INFORMED THAT THERE ARE CURRENTLY NO RECALLS FOR THE VEHICLE. I WAS LED TO BELIEVE THAT THE VEHICLE WAS IN GOOD CONDITION AND SAFE TO DRIVE AND, THEREFORE, AGREED TO PURCHASE THE VEHICLE FOR THE AFOREMENTIONED PRICE (INCLUDING TAX AND TITLE FEES). I PURCHASED THE VEHICLE WITH 60,077 MILES ON IT, AND AFTER DRIVING IT NORMALLY FOR ONLY 5 DAYS (ON [XXX]) IT BROKE DOWN AND I WAS STRANDED ON THE HIGHWAY 16 HOURS FROM HOME. I WAS ABLE TO GET THE VEHICLE TOWED AND PAID $1,200 FOR THE STARTER TO BE REPLACED, WHICH IS WHAT THE MECHANIC SUGGESTED BUT THIS ENDED UP BEING ENTIRELY UNNECESSARY AS THE REAL ISSUE WAS DUE TO A CATASTROPHIC DEFECT IN THE ENGINE. AFTER THE STARTER WAS REPLACED, I WAS DRIVING THE VEHICLE ONLY A FEW DAYS LATER (ON [XXX]) AND IT SUFFERED A CATASTROPHIC ENGINE FAILURE WHILE DRIVING 70MPH ON THE HIGHWAY. I LOST CONTROL OF THE VEHICLE AND NEARLY GOT IN A COLLISION WITH ANOTHER VEHICLE. I WAS ABLE TO GET THE VEHICLE TO THE NEAREST AUTO SHOP AND AFTER INSPECTING THE VEHICLE THEY INFORMED ME THAT THERE IS A SERIOUS ENGINE ISSUE RELATING TO A SEIZED BEARING AND THE ENGINE WILL NEED TO BE REBUILT ENTIRELY. AT THIS POINT IT HAD BEEN ONLY 12 DAYS SINCE THE PURCHASE AND THE ODEMETER READ 61,662 (1,585 MILES DRIVEN SINCE PURCHASE). DUE TO THE FAULTY VEHICLE, I WAS FORCED TO PAY TO HAVE THE VEHICLE SHIPPED FROM THE LOCATION WHERE IT BROKE DOWN TO THE DEALERSHIP WHERE I ORIGINALLY BOUGHT IT (AROUND $1,200). FAULKNER CHEVROLET KNOWINGLY SOLD ME AN UNSAFE VEHICLE THAT THEY WERE WELL AWARE HAD A DEFECTIVE 6.2L V8 ENGINE. THIS DEFECT IS CURRENTLY UNDER INVESTIGATION BY THE NHTSA AND FAULKNER CHEVROLET PURPOSEFULLY OMMITTED THIS CRUCIAL INFORMATION UNTIL AFTER THE VEHICLE WAS SOLD. CLEARLY, THIS IS AN UNETHICAL BUS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Corrective Action:
[XXX], I PURCHASED A 2021 GMC SIERRA 1500 FROM FAULKNER CHEVROLET IN BETHLEHEM, PA. I TEST DROVE THE VEHICLE BEFORE PURCHASE AND IT SHOWED NO INDICATION OF ANY MECHANICAL ISSUES THAT I WAS ABLE TO DETECT. I WAS SHOWN BY THE DEALERSHIP THE CARFAX AND WAS INFORMED THAT THERE ARE CURRENTLY NO RECALLS FOR THE VEHICLE. I WAS LED TO BELIEVE THAT THE VEHICLE WAS IN GOOD CONDITION AND SAFE TO DRIVE AND, THEREFORE, AGREED TO PURCHASE THE VEHICLE FOR THE AFOREMENTIONED PRICE (INCLUDING TAX AND TITLE FEES). I PURCHASED THE VEHICLE WITH 60,077 MILES ON IT, AND AFTER DRIVING IT NORMALLY FOR ONLY 5 DAYS (ON [XXX]) IT BROKE DOWN AND I WAS STRANDED ON THE HIGHWAY 16 HOURS FROM HOME. I WAS ABLE TO GET THE VEHICLE TOWED AND PAID $1,200 FOR THE STARTER TO BE REPLACED, WHICH IS WHAT THE MECHANIC SUGGESTED BUT THIS ENDED UP BEING ENTIRELY UNNECESSARY AS THE REAL ISSUE WAS DUE TO A CATASTROPHIC DEFECT IN THE ENGINE. AFTER THE STARTER WAS REPLACED, I WAS DRIVING THE VEHICLE ONLY A FEW DAYS LATER (ON [XXX]) AND IT SUFFERED A CATASTROPHIC ENGINE FAILURE WHILE DRIVING 70MPH ON THE HIGHWAY. I LOST CONTROL OF THE VEHICLE AND NEARLY GOT IN A COLLISION WITH ANOTHER VEHICLE. I WAS ABLE TO GET THE VEHICLE TO THE NEAREST AUTO SHOP AND AFTER INSPECTING THE VEHICLE THEY INFORMED ME THAT THERE IS A SERIOUS ENGINE ISSUE RELATING TO A SEIZED BEARING AND THE ENGINE WILL NEED TO BE REBUILT ENTIRELY. AT THIS POINT IT HAD BEEN ONLY 12 DAYS SINCE THE PURCHASE AND THE ODEMETER READ 61,662 (1,585 MILES DRIVEN SINCE PURCHASE). DUE TO THE FAULTY VEHICLE, I WAS FORCED TO PAY TO HAVE THE VEHICLE SHIPPED FROM THE LOCATION WHERE IT BROKE DOWN TO THE DEALERSHIP WHERE I ORIGINALLY BOUGHT IT (AROUND $1,200). FAULKNER CHEVROLET KNOWINGLY SOLD ME AN UNSAFE VEHICLE THAT THEY WERE WELL AWARE HAD A DEFECTIVE 6.2L V8 ENGINE. THIS DEFECT IS CURRENTLY UNDER INVESTIGATION BY THE NHTSA AND FAULKNER CHEVROLET PURPOSEFULLY OMMITTED THIS CRUCIAL INFORMATION UNTIL AFTER THE VEHICLE WAS SOLD. CLEARLY, THIS IS AN UNETHICAL BUS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Additional Notes:
[XXX], I PURCHASED A 2021 GMC SIERRA 1500 FROM FAULKNER CHEVROLET IN BETHLEHEM, PA. I TEST DROVE THE VEHICLE BEFORE PURCHASE AND IT SHOWED NO INDICATION OF ANY MECHANICAL ISSUES THAT I WAS ABLE TO DETECT. I WAS SHOWN BY THE DEALERSHIP THE CARFAX AND WAS INFORMED THAT THERE ARE CURRENTLY NO RECALLS FOR THE VEHICLE. I WAS LED TO BELIEVE THAT THE VEHICLE WAS IN GOOD CONDITION AND SAFE TO DRIVE AND, THEREFORE, AGREED TO PURCHASE THE VEHICLE FOR THE AFOREMENTIONED PRICE (INCLUDING TAX AND TITLE FEES). I PURCHASED THE VEHICLE WITH 60,077 MILES ON IT, AND AFTER DRIVING IT NORMALLY FOR ONLY 5 DAYS (ON [XXX]) IT BROKE DOWN AND I WAS STRANDED ON THE HIGHWAY 16 HOURS FROM HOME. I WAS ABLE TO GET THE VEHICLE TOWED AND PAID $1,200 FOR THE STARTER TO BE REPLACED, WHICH IS WHAT THE MECHANIC SUGGESTED BUT THIS ENDED UP BEING ENTIRELY UNNECESSARY AS THE REAL ISSUE WAS DUE TO A CATASTROPHIC DEFECT IN THE ENGINE. AFTER THE STARTER WAS REPLACED, I WAS DRIVING THE VEHICLE ONLY A FEW DAYS LATER (ON [XXX]) AND IT SUFFERED A CATASTROPHIC ENGINE FAILURE WHILE DRIVING 70MPH ON THE HIGHWAY. I LOST CONTROL OF THE VEHICLE AND NEARLY GOT IN A COLLISION WITH ANOTHER VEHICLE. I WAS ABLE TO GET THE VEHICLE TO THE NEAREST AUTO SHOP AND AFTER INSPECTING THE VEHICLE THEY INFORMED ME THAT THERE IS A SERIOUS ENGINE ISSUE RELATING TO A SEIZED BEARING AND THE ENGINE WILL NEED TO BE REBUILT ENTIRELY. AT THIS POINT IT HAD BEEN ONLY 12 DAYS SINCE THE PURCHASE AND THE ODEMETER READ 61,662 (1,585 MILES DRIVEN SINCE PURCHASE). DUE TO THE FAULTY VEHICLE, I WAS FORCED TO PAY TO HAVE THE VEHICLE SHIPPED FROM THE LOCATION WHERE IT BROKE DOWN TO THE DEALERSHIP WHERE I ORIGINALLY BOUGHT IT (AROUND $1,200). FAULKNER CHEVROLET KNOWINGLY SOLD ME AN UNSAFE VEHICLE THAT THEY WERE WELL AWARE HAD A DEFECTIVE 6.2L V8 ENGINE. THIS DEFECT IS CURRENTLY UNDER INVESTIGATION BY THE NHTSA AND FAULKNER CHEVROLET PURPOSEFULLY OMMITTED THIS CRUCIAL INFORMATION UNTIL AFTER THE VEHICLE WAS SOLD. CLEARLY, THIS IS AN UNETHICAL BUS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Mfg Campaign: 11647961
Recall Date: Mar 12, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
[XXX], I PURCHASED A 2021 GMC SIERRA 1500 FROM FAULKNER CHEVROLET IN BETHLEHEM, PA. I TEST DROVE THE VEHICLE BEFORE PURCHASE AND IT SHOWED NO INDICATION OF ANY MECHANICAL ISSUES THAT I WAS ABLE TO DETECT. I WAS SHOWN BY THE DEALERSHIP THE CARFAX AND WAS INFORMED THAT THERE ARE CURRENTLY NO RECALLS FOR THE VEHICLE. I WAS LED TO BELIEVE THAT THE VEHICLE WAS IN GOOD CONDITION AND SAFE TO DRIVE AND, THEREFORE, AGREED TO PURCHASE THE VEHICLE FOR THE AFOREMENTIONED PRICE (INCLUDING TAX AND TITLE FEES). I PURCHASED THE VEHICLE WITH 60,077 MILES ON IT, AND AFTER DRIVING IT NORMALLY FOR ONLY 5 DAYS (ON [XXX]) IT BROKE DOWN AND I WAS STRANDED ON THE HIGHWAY 16 HOURS FROM HOME. I WAS ABLE TO GET THE VEHICLE TOWED AND PAID $1,200 FOR THE STARTER TO BE REPLACED, WHICH IS WHAT THE MECHANIC SUGGESTED BUT THIS ENDED UP BEING ENTIRELY UNNECESSARY AS THE REAL ISSUE WAS DUE TO A CATASTROPHIC DEFECT IN THE ENGINE. AFTER THE STARTER WAS REPLACED, I WAS DRIVING THE VEHICLE ONLY A FEW DAYS LATER (ON [XXX]) AND IT SUFFERED A CATASTROPHIC ENGINE FAILURE WHILE DRIVING 70MPH ON THE HIGHWAY. I LOST CONTROL OF THE VEHICLE AND NEARLY GOT IN A COLLISION WITH ANOTHER VEHICLE. I WAS ABLE TO GET THE VEHICLE TO THE NEAREST AUTO SHOP AND AFTER INSPECTING THE VEHICLE THEY INFORMED ME THAT THERE IS A SERIOUS ENGINE ISSUE RELATING TO A SEIZED BEARING AND THE ENGINE WILL NEED TO BE REBUILT ENTIRELY. AT THIS POINT IT HAD BEEN ONLY 12 DAYS SINCE THE PURCHASE AND THE ODEMETER READ 61,662 (1,585 MILES DRIVEN SINCE PURCHASE). DUE TO THE FAULTY VEHICLE, I WAS FORCED TO PAY TO HAVE THE VEHICLE SHIPPED FROM THE LOCATION WHERE IT BROKE DOWN TO THE DEALERSHIP WHERE I ORIGINALLY BOUGHT IT (AROUND $1,200). FAULKNER CHEVROLET KNOWINGLY SOLD ME AN UNSAFE VEHICLE THAT THEY WERE WELL AWARE HAD A DEFECTIVE 6.2L V8 ENGINE. THIS DEFECT IS CURRENTLY UNDER INVESTIGATION BY THE NHTSA AND FAULKNER CHEVROLET PURPOSEFULLY OMMITTED THIS CRUCIAL INFORMATION UNTIL AFTER THE VEHICLE WAS SOLD. CLEARLY, THIS IS AN UNETHICAL BUS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Corrective Action:
[XXX], I PURCHASED A 2021 GMC SIERRA 1500 FROM FAULKNER CHEVROLET IN BETHLEHEM, PA. I TEST DROVE THE VEHICLE BEFORE PURCHASE AND IT SHOWED NO INDICATION OF ANY MECHANICAL ISSUES THAT I WAS ABLE TO DETECT. I WAS SHOWN BY THE DEALERSHIP THE CARFAX AND WAS INFORMED THAT THERE ARE CURRENTLY NO RECALLS FOR THE VEHICLE. I WAS LED TO BELIEVE THAT THE VEHICLE WAS IN GOOD CONDITION AND SAFE TO DRIVE AND, THEREFORE, AGREED TO PURCHASE THE VEHICLE FOR THE AFOREMENTIONED PRICE (INCLUDING TAX AND TITLE FEES). I PURCHASED THE VEHICLE WITH 60,077 MILES ON IT, AND AFTER DRIVING IT NORMALLY FOR ONLY 5 DAYS (ON [XXX]) IT BROKE DOWN AND I WAS STRANDED ON THE HIGHWAY 16 HOURS FROM HOME. I WAS ABLE TO GET THE VEHICLE TOWED AND PAID $1,200 FOR THE STARTER TO BE REPLACED, WHICH IS WHAT THE MECHANIC SUGGESTED BUT THIS ENDED UP BEING ENTIRELY UNNECESSARY AS THE REAL ISSUE WAS DUE TO A CATASTROPHIC DEFECT IN THE ENGINE. AFTER THE STARTER WAS REPLACED, I WAS DRIVING THE VEHICLE ONLY A FEW DAYS LATER (ON [XXX]) AND IT SUFFERED A CATASTROPHIC ENGINE FAILURE WHILE DRIVING 70MPH ON THE HIGHWAY. I LOST CONTROL OF THE VEHICLE AND NEARLY GOT IN A COLLISION WITH ANOTHER VEHICLE. I WAS ABLE TO GET THE VEHICLE TO THE NEAREST AUTO SHOP AND AFTER INSPECTING THE VEHICLE THEY INFORMED ME THAT THERE IS A SERIOUS ENGINE ISSUE RELATING TO A SEIZED BEARING AND THE ENGINE WILL NEED TO BE REBUILT ENTIRELY. AT THIS POINT IT HAD BEEN ONLY 12 DAYS SINCE THE PURCHASE AND THE ODEMETER READ 61,662 (1,585 MILES DRIVEN SINCE PURCHASE). DUE TO THE FAULTY VEHICLE, I WAS FORCED TO PAY TO HAVE THE VEHICLE SHIPPED FROM THE LOCATION WHERE IT BROKE DOWN TO THE DEALERSHIP WHERE I ORIGINALLY BOUGHT IT (AROUND $1,200). FAULKNER CHEVROLET KNOWINGLY SOLD ME AN UNSAFE VEHICLE THAT THEY WERE WELL AWARE HAD A DEFECTIVE 6.2L V8 ENGINE. THIS DEFECT IS CURRENTLY UNDER INVESTIGATION BY THE NHTSA AND FAULKNER CHEVROLET PURPOSEFULLY OMMITTED THIS CRUCIAL INFORMATION UNTIL AFTER THE VEHICLE WAS SOLD. CLEARLY, THIS IS AN UNETHICAL BUS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Additional Notes:
[XXX], I PURCHASED A 2021 GMC SIERRA 1500 FROM FAULKNER CHEVROLET IN BETHLEHEM, PA. I TEST DROVE THE VEHICLE BEFORE PURCHASE AND IT SHOWED NO INDICATION OF ANY MECHANICAL ISSUES THAT I WAS ABLE TO DETECT. I WAS SHOWN BY THE DEALERSHIP THE CARFAX AND WAS INFORMED THAT THERE ARE CURRENTLY NO RECALLS FOR THE VEHICLE. I WAS LED TO BELIEVE THAT THE VEHICLE WAS IN GOOD CONDITION AND SAFE TO DRIVE AND, THEREFORE, AGREED TO PURCHASE THE VEHICLE FOR THE AFOREMENTIONED PRICE (INCLUDING TAX AND TITLE FEES). I PURCHASED THE VEHICLE WITH 60,077 MILES ON IT, AND AFTER DRIVING IT NORMALLY FOR ONLY 5 DAYS (ON [XXX]) IT BROKE DOWN AND I WAS STRANDED ON THE HIGHWAY 16 HOURS FROM HOME. I WAS ABLE TO GET THE VEHICLE TOWED AND PAID $1,200 FOR THE STARTER TO BE REPLACED, WHICH IS WHAT THE MECHANIC SUGGESTED BUT THIS ENDED UP BEING ENTIRELY UNNECESSARY AS THE REAL ISSUE WAS DUE TO A CATASTROPHIC DEFECT IN THE ENGINE. AFTER THE STARTER WAS REPLACED, I WAS DRIVING THE VEHICLE ONLY A FEW DAYS LATER (ON [XXX]) AND IT SUFFERED A CATASTROPHIC ENGINE FAILURE WHILE DRIVING 70MPH ON THE HIGHWAY. I LOST CONTROL OF THE VEHICLE AND NEARLY GOT IN A COLLISION WITH ANOTHER VEHICLE. I WAS ABLE TO GET THE VEHICLE TO THE NEAREST AUTO SHOP AND AFTER INSPECTING THE VEHICLE THEY INFORMED ME THAT THERE IS A SERIOUS ENGINE ISSUE RELATING TO A SEIZED BEARING AND THE ENGINE WILL NEED TO BE REBUILT ENTIRELY. AT THIS POINT IT HAD BEEN ONLY 12 DAYS SINCE THE PURCHASE AND THE ODEMETER READ 61,662 (1,585 MILES DRIVEN SINCE PURCHASE). DUE TO THE FAULTY VEHICLE, I WAS FORCED TO PAY TO HAVE THE VEHICLE SHIPPED FROM THE LOCATION WHERE IT BROKE DOWN TO THE DEALERSHIP WHERE I ORIGINALLY BOUGHT IT (AROUND $1,200). FAULKNER CHEVROLET KNOWINGLY SOLD ME AN UNSAFE VEHICLE THAT THEY WERE WELL AWARE HAD A DEFECTIVE 6.2L V8 ENGINE. THIS DEFECT IS CURRENTLY UNDER INVESTIGATION BY THE NHTSA AND FAULKNER CHEVROLET PURPOSEFULLY OMMITTED THIS CRUCIAL INFORMATION UNTIL AFTER THE VEHICLE WAS SOLD. CLEARLY, THIS IS AN UNETHICAL BUS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Mfg Campaign: 11647961
Recall Date: Mar 12, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I've now had 2 engines fail catastrophically, One at 19,191 miles and the second failure at 80,661. Both are the 6.2L engine. The first had crank bearings that were black. The second I was not informed of the cause but that it was seized leaving me stranded on the roadside.
Corrective Action:
I've now had 2 engines fail catastrophically, One at 19,191 miles and the second failure at 80,661. Both are the 6.2L engine. The first had crank bearings that were black. The second I was not informed of the cause but that it was seized leaving me stranded on the roadside.
Additional Notes:
I've now had 2 engines fail catastrophically, One at 19,191 miles and the second failure at 80,661. Both are the 6.2L engine. The first had crank bearings that were black. The second I was not informed of the cause but that it was seized leaving me stranded on the roadside.
Mfg Campaign: 11647217
Recall Date: Mar 9, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving the vehicle shut off in the middle of the roadway. It sat in the road till it got towed. Brought it to the dealership where it was purchased and they said the engine was blown. Themis vehicle is equipped with the 6.2 motor. It happened February 16th. The dealership confirmed the engine failed. It is siting currently at the dealership and could be available for inspection.
Corrective Action:
While driving the vehicle shut off in the middle of the roadway. It sat in the road till it got towed. Brought it to the dealership where it was purchased and they said the engine was blown. Themis vehicle is equipped with the 6.2 motor. It happened February 16th. The dealership confirmed the engine failed. It is siting currently at the dealership and could be available for inspection.
Additional Notes:
While driving the vehicle shut off in the middle of the roadway. It sat in the road till it got towed. Brought it to the dealership where it was purchased and they said the engine was blown. Themis vehicle is equipped with the 6.2 motor. It happened February 16th. The dealership confirmed the engine failed. It is siting currently at the dealership and could be available for inspection.
Mfg Campaign: 11646152
Recall Date: Mar 4, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine failed and had to be replaced. GMC was absolutely no help had to bring to local gas station where i had to pay almost $12,000 to get it fixed. The truck has been in shop frequently for oil issues with this motor but GMC just jerks you around. I am in sales and need my vehicle to support my family
Corrective Action:
Engine failed and had to be replaced. GMC was absolutely no help had to bring to local gas station where i had to pay almost $12,000 to get it fixed. The truck has been in shop frequently for oil issues with this motor but GMC just jerks you around. I am in sales and need my vehicle to support my family
Additional Notes:
Engine failed and had to be replaced. GMC was absolutely no help had to bring to local gas station where i had to pay almost $12,000 to get it fixed. The truck has been in shop frequently for oil issues with this motor but GMC just jerks you around. I am in sales and need my vehicle to support my family
Mfg Campaign: 11646249
Recall Date: Mar 4, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My Vehicle went into the dealer on January 21, 2025. My initial complaint was tapping noise, I was advised that my vehicle had collapse lifters issue several days later I was informed that they have found metal shards in the lower end and found a bad crank bearing and crank. I was told that the vehicle will need an engine replacement, and that the engine is on back order with no date of fulfilment. My vehicle has 66,700 miles I was advised was out of warranty and that GM will only cover half of the estimated cost of 11,000.00.
Corrective Action:
My Vehicle went into the dealer on January 21, 2025. My initial complaint was tapping noise, I was advised that my vehicle had collapse lifters issue several days later I was informed that they have found metal shards in the lower end and found a bad crank bearing and crank. I was told that the vehicle will need an engine replacement, and that the engine is on back order with no date of fulfilment. My vehicle has 66,700 miles I was advised was out of warranty and that GM will only cover half of the estimated cost of 11,000.00.
Additional Notes:
My Vehicle went into the dealer on January 21, 2025. My initial complaint was tapping noise, I was advised that my vehicle had collapse lifters issue several days later I was informed that they have found metal shards in the lower end and found a bad crank bearing and crank. I was told that the vehicle will need an engine replacement, and that the engine is on back order with no date of fulfilment. My vehicle has 66,700 miles I was advised was out of warranty and that GM will only cover half of the estimated cost of 11,000.00.
Mfg Campaign: 11645470
Recall Date: Feb 28, 2025
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact stated that the tailgate opened unintendedly while driving, and while the vehicle was parked. The contact stated that the failure had been recurring. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact related the failure to GM Campaign Number: N232426400. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 76,000.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact stated that the tailgate opened unintendedly while driving, and while the vehicle was parked. The contact stated that the failure had been recurring. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact related the failure to GM Campaign Number: N232426400. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 76,000.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact stated that the tailgate opened unintendedly while driving, and while the vehicle was parked. The contact stated that the failure had been recurring. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact related the failure to GM Campaign Number: N232426400. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 76,000.
Mfg Campaign: 11645484
Recall Date: Feb 28, 2025
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