Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
Consumer Complaints
448 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11623863
Recall Date: Nov 6, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On memorial day weekend 2023 my truck ,2021 GMC Sierra AT4 was making a awful noise. I pulled over and vehicle died. had it towed and the warranty covered new engine replacement at 54678 miles(large deposit of metal in the oil pan). June of 2024 again, traveling out of town and pickup making terrible noise and shaking at 76651 miles. Replaced lifters in vehicle. October 11, 2024 took vehicle in for oil change, drove 25 miles and vehicle making terrible noise. Pulled over and pickup died. Had it towed to dealer and they are saying it needs a new engine. ( 87000 miles) they are saying its out of warranty. There seems to be a serious problem with this engine( 6.2) in all the research I am finding. I now have a pickup that I am still making payments on , that I cannot drive.
Corrective Action:
On memorial day weekend 2023 my truck ,2021 GMC Sierra AT4 was making a awful noise. I pulled over and vehicle died. had it towed and the warranty covered new engine replacement at 54678 miles(large deposit of metal in the oil pan). June of 2024 again, traveling out of town and pickup making terrible noise and shaking at 76651 miles. Replaced lifters in vehicle. October 11, 2024 took vehicle in for oil change, drove 25 miles and vehicle making terrible noise. Pulled over and pickup died. Had it towed to dealer and they are saying it needs a new engine. ( 87000 miles) they are saying its out of warranty. There seems to be a serious problem with this engine( 6.2) in all the research I am finding. I now have a pickup that I am still making payments on , that I cannot drive.
Additional Notes:
On memorial day weekend 2023 my truck ,2021 GMC Sierra AT4 was making a awful noise. I pulled over and vehicle died. had it towed and the warranty covered new engine replacement at 54678 miles(large deposit of metal in the oil pan). June of 2024 again, traveling out of town and pickup making terrible noise and shaking at 76651 miles. Replaced lifters in vehicle. October 11, 2024 took vehicle in for oil change, drove 25 miles and vehicle making terrible noise. Pulled over and pickup died. Had it towed to dealer and they are saying it needs a new engine. ( 87000 miles) they are saying its out of warranty. There seems to be a serious problem with this engine( 6.2) in all the research I am finding. I now have a pickup that I am still making payments on , that I cannot drive.
Mfg Campaign: 11619922
Recall Date: Oct 15, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving 45 MPH, there was an abnormal ticking sound coming from the vehicle. The contact stated that several unknown warning lights were illuminated. The vehicle was placed on a trailer and was taken to an independent mechanic who stated that the lifter and cam shaft needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 133,000.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving 45 MPH, there was an abnormal ticking sound coming from the vehicle. The contact stated that several unknown warning lights were illuminated. The vehicle was placed on a trailer and was taken to an independent mechanic who stated that the lifter and cam shaft needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 133,000.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving 45 MPH, there was an abnormal ticking sound coming from the vehicle. The contact stated that several unknown warning lights were illuminated. The vehicle was placed on a trailer and was taken to an independent mechanic who stated that the lifter and cam shaft needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 133,000.
Mfg Campaign: 11618385
Recall Date: Oct 7, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Getting shift to park safety warning, car is in park, and cannot move at all, Cannot start because vehicle does not believe it is in park. Have been stranded multiple times on this error.
Corrective Action:
Getting shift to park safety warning, car is in park, and cannot move at all, Cannot start because vehicle does not believe it is in park. Have been stranded multiple times on this error.
Additional Notes:
Getting shift to park safety warning, car is in park, and cannot move at all, Cannot start because vehicle does not believe it is in park. Have been stranded multiple times on this error.
Mfg Campaign: 11618222
Recall Date: Oct 5, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle was issued an OTA ( over the air update ) automatically, and the update failed, leaving the screen in my vehicle inoperable, with a message displayed stating " Update failed return to dealer" My vehicles radio/information system is now inoperable. The blue-tooth calling capability is also inoperable. This is a safety issue due to the fact that I am a resident of Minnesota and we have a law that states it is illegal to use your phone while driving. In addition, I am unable to receive severe weather alerts via the radio and do not have the ability to make phone calls in my vehicle in the event of an emergency since it is illegal to use my phone in MN while driving. This is a serious safety hazard The GMC dealer (Mills GMC in Baxter, MN ) that the vehicle is currently at has stated this is not a warrantable repair, even though my vehicle is under warranty. I have also contacted GM service directly and was told they would be willing to offer me "rewards points" There is an active recall for the same issue for other GM models of the same year. Recall # N202319250 Essentially, GM is pushing updates to vehicles without the owners consent, giving the owner no choice but to bring the vehicle to the dealership for a repair which they are calling "wear and tear" This is highly unethical and is making customers vehicles unsafe.
Corrective Action:
My vehicle was issued an OTA ( over the air update ) automatically, and the update failed, leaving the screen in my vehicle inoperable, with a message displayed stating " Update failed return to dealer" My vehicles radio/information system is now inoperable. The blue-tooth calling capability is also inoperable. This is a safety issue due to the fact that I am a resident of Minnesota and we have a law that states it is illegal to use your phone while driving. In addition, I am unable to receive severe weather alerts via the radio and do not have the ability to make phone calls in my vehicle in the event of an emergency since it is illegal to use my phone in MN while driving. This is a serious safety hazard The GMC dealer (Mills GMC in Baxter, MN ) that the vehicle is currently at has stated this is not a warrantable repair, even though my vehicle is under warranty. I have also contacted GM service directly and was told they would be willing to offer me "rewards points" There is an active recall for the same issue for other GM models of the same year. Recall # N202319250 Essentially, GM is pushing updates to vehicles without the owners consent, giving the owner no choice but to bring the vehicle to the dealership for a repair which they are calling "wear and tear" This is highly unethical and is making customers vehicles unsafe.
Additional Notes:
My vehicle was issued an OTA ( over the air update ) automatically, and the update failed, leaving the screen in my vehicle inoperable, with a message displayed stating " Update failed return to dealer" My vehicles radio/information system is now inoperable. The blue-tooth calling capability is also inoperable. This is a safety issue due to the fact that I am a resident of Minnesota and we have a law that states it is illegal to use your phone while driving. In addition, I am unable to receive severe weather alerts via the radio and do not have the ability to make phone calls in my vehicle in the event of an emergency since it is illegal to use my phone in MN while driving. This is a serious safety hazard The GMC dealer (Mills GMC in Baxter, MN ) that the vehicle is currently at has stated this is not a warrantable repair, even though my vehicle is under warranty. I have also contacted GM service directly and was told they would be willing to offer me "rewards points" There is an active recall for the same issue for other GM models of the same year. Recall # N202319250 Essentially, GM is pushing updates to vehicles without the owners consent, giving the owner no choice but to bring the vehicle to the dealership for a repair which they are calling "wear and tear" This is highly unethical and is making customers vehicles unsafe.
Mfg Campaign: 11618063
Recall Date: Oct 4, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle was issued an OTA ( over the air update ) automatically, and the update failed, leaving the screen in my vehicle inoperable, with a message displayed stating " Update failed return to dealer" My vehicles radio/information system is now inoperable. The blue-tooth calling capability is also inoperable. This is a safety issue due to the fact that I am a resident of Minnesota and we have a law that states it is illegal to use your phone while driving. In addition, I am unable to receive severe weather alerts via the radio and do not have the ability to make phone calls in my vehicle in the event of an emergency since it is illegal to use my phone in MN while driving. This is a serious safety hazard The GMC dealer (Mills GMC in Baxter, MN ) that the vehicle is currently at has stated this is not a warrantable repair, even though my vehicle is under warranty. I have also contacted GM service directly and was told they would be willing to offer me "rewards points" There is an active recall for the same issue for other GM models of the same year. Recall # N202319250 Essentially, GM is pushing updates to vehicles without the owners consent, giving the owner no choice but to bring the vehicle to the dealership for a repair which they are calling "wear and tear" This is highly unethical and is making customers vehicles unsafe.
Corrective Action:
My vehicle was issued an OTA ( over the air update ) automatically, and the update failed, leaving the screen in my vehicle inoperable, with a message displayed stating " Update failed return to dealer" My vehicles radio/information system is now inoperable. The blue-tooth calling capability is also inoperable. This is a safety issue due to the fact that I am a resident of Minnesota and we have a law that states it is illegal to use your phone while driving. In addition, I am unable to receive severe weather alerts via the radio and do not have the ability to make phone calls in my vehicle in the event of an emergency since it is illegal to use my phone in MN while driving. This is a serious safety hazard The GMC dealer (Mills GMC in Baxter, MN ) that the vehicle is currently at has stated this is not a warrantable repair, even though my vehicle is under warranty. I have also contacted GM service directly and was told they would be willing to offer me "rewards points" There is an active recall for the same issue for other GM models of the same year. Recall # N202319250 Essentially, GM is pushing updates to vehicles without the owners consent, giving the owner no choice but to bring the vehicle to the dealership for a repair which they are calling "wear and tear" This is highly unethical and is making customers vehicles unsafe.
Additional Notes:
My vehicle was issued an OTA ( over the air update ) automatically, and the update failed, leaving the screen in my vehicle inoperable, with a message displayed stating " Update failed return to dealer" My vehicles radio/information system is now inoperable. The blue-tooth calling capability is also inoperable. This is a safety issue due to the fact that I am a resident of Minnesota and we have a law that states it is illegal to use your phone while driving. In addition, I am unable to receive severe weather alerts via the radio and do not have the ability to make phone calls in my vehicle in the event of an emergency since it is illegal to use my phone in MN while driving. This is a serious safety hazard The GMC dealer (Mills GMC in Baxter, MN ) that the vehicle is currently at has stated this is not a warrantable repair, even though my vehicle is under warranty. I have also contacted GM service directly and was told they would be willing to offer me "rewards points" There is an active recall for the same issue for other GM models of the same year. Recall # N202319250 Essentially, GM is pushing updates to vehicles without the owners consent, giving the owner no choice but to bring the vehicle to the dealership for a repair which they are calling "wear and tear" This is highly unethical and is making customers vehicles unsafe.
Mfg Campaign: 11618063
Recall Date: Oct 4, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Per the dealership: Lifter failure, crankshaft failure, metal shavings in the oil. Complete engine failure.
Corrective Action:
Per the dealership: Lifter failure, crankshaft failure, metal shavings in the oil. Complete engine failure.
Additional Notes:
Per the dealership: Lifter failure, crankshaft failure, metal shavings in the oil. Complete engine failure.
Mfg Campaign: 11617722
Recall Date: Oct 2, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact's husband owns a 2021 GMC Sierra 1500. The contact stated that while her husband was driving 80 MPH, the vehicle stalled. Additionally, the "Shift to Neutral and Restart" message blinked. The vehicle was steered to the side of the road where the vehicle failed to restart. The vehicle was towed to an independent mechanic where the failure was not able to be replicated. The vehicle was then towed to the dealer where it was suspected that the crankshaft bearing had seized, putting pressure on the starter, causing a short. The contact was informed that the engine needed to be taken apart for a proper diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 81,000.
Corrective Action:
The contact's husband owns a 2021 GMC Sierra 1500. The contact stated that while her husband was driving 80 MPH, the vehicle stalled. Additionally, the "Shift to Neutral and Restart" message blinked. The vehicle was steered to the side of the road where the vehicle failed to restart. The vehicle was towed to an independent mechanic where the failure was not able to be replicated. The vehicle was then towed to the dealer where it was suspected that the crankshaft bearing had seized, putting pressure on the starter, causing a short. The contact was informed that the engine needed to be taken apart for a proper diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 81,000.
Additional Notes:
The contact's husband owns a 2021 GMC Sierra 1500. The contact stated that while her husband was driving 80 MPH, the vehicle stalled. Additionally, the "Shift to Neutral and Restart" message blinked. The vehicle was steered to the side of the road where the vehicle failed to restart. The vehicle was towed to an independent mechanic where the failure was not able to be replicated. The vehicle was then towed to the dealer where it was suspected that the crankshaft bearing had seized, putting pressure on the starter, causing a short. The contact was informed that the engine needed to be taken apart for a proper diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 81,000.
Mfg Campaign: 11614009
Recall Date: Sep 11, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at various speeds, there was a whining sound coming from the transmission. The vehicle was taken to the local dealer who diagnosed and determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the Extended Warranty for the failure. The failure mileage was 86,000.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at various speeds, there was a whining sound coming from the transmission. The vehicle was taken to the local dealer who diagnosed and determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the Extended Warranty for the failure. The failure mileage was 86,000.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at various speeds, there was a whining sound coming from the transmission. The vehicle was taken to the local dealer who diagnosed and determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the Extended Warranty for the failure. The failure mileage was 86,000.
Mfg Campaign: 11612620
Recall Date: Sep 4, 2024
General Motors, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owned a 2021 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the vehicle was shaking erratically, and the vehicle lost motive power. In addition, the contact stated that an unknown warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with a fractured front-end frame. The contact was informed that the front-end frame needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Corrective Action:
The contact owned a 2021 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the vehicle was shaking erratically, and the vehicle lost motive power. In addition, the contact stated that an unknown warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with a fractured front-end frame. The contact was informed that the front-end frame needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Additional Notes:
The contact owned a 2021 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the vehicle was shaking erratically, and the vehicle lost motive power. In addition, the contact stated that an unknown warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with a fractured front-end frame. The contact was informed that the front-end frame needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Mfg Campaign: 11610894
Recall Date: Aug 26, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The engine locked up on the truck due to bad lifters. It has the 6.2L engine and after talking to several mechanic shops and research online this is a very common issue. GM is having to put lots of new engine in under warranty due to this issue. They need to have a recall to fix a known issue that is costing people thousands of dollars to replace the whole engine in the truck. We was driving down the hey today and with no working at all the truck died and and would not crank back over. We had the truck towed to a repair shop to find out that our truck had the same issue that lots of people are having and now it’s gonna cost us several thousand dollars to have fixed when realistically GM should be paying to fix this problem.
Corrective Action:
The engine locked up on the truck due to bad lifters. It has the 6.2L engine and after talking to several mechanic shops and research online this is a very common issue. GM is having to put lots of new engine in under warranty due to this issue. They need to have a recall to fix a known issue that is costing people thousands of dollars to replace the whole engine in the truck. We was driving down the hey today and with no working at all the truck died and and would not crank back over. We had the truck towed to a repair shop to find out that our truck had the same issue that lots of people are having and now it’s gonna cost us several thousand dollars to have fixed when realistically GM should be paying to fix this problem.
Additional Notes:
The engine locked up on the truck due to bad lifters. It has the 6.2L engine and after talking to several mechanic shops and research online this is a very common issue. GM is having to put lots of new engine in under warranty due to this issue. They need to have a recall to fix a known issue that is costing people thousands of dollars to replace the whole engine in the truck. We was driving down the hey today and with no working at all the truck died and and would not crank back over. We had the truck towed to a repair shop to find out that our truck had the same issue that lots of people are having and now it’s gonna cost us several thousand dollars to have fixed when realistically GM should be paying to fix this problem.
Mfg Campaign: 11608371
Recall Date: Aug 13, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On the evening of 5/6/24, my husband was driving home in our 2021 GMC Sierra 1500 when the truck started to run hard, shaking, and the check engine light came on and was blinking. He pulled onto the side of the road immediately and more messages were coming across the dashboard. The truck was towed to a dealership that same night. Once the dealership assessed what was wrong, we were advised by the dealership who confirmed the lifters failed. The truck is currently still sitting at the dealership as we're waiting for the parts because we've been told multiple times that the parts are on backorder. I understand the truck is available for inspection as its been sitting on the lot since 5/6/24. This is the first time this has happened to the truck, zero prior issues. The truck has great service records and has always been properly maintained. We are currently still under the manufacturer warranty. To date, the dealership is still in possession of the truck for 90 days, and we still do not have any ETA on when the parts will arrive/truck will be fixed.
Corrective Action:
On the evening of 5/6/24, my husband was driving home in our 2021 GMC Sierra 1500 when the truck started to run hard, shaking, and the check engine light came on and was blinking. He pulled onto the side of the road immediately and more messages were coming across the dashboard. The truck was towed to a dealership that same night. Once the dealership assessed what was wrong, we were advised by the dealership who confirmed the lifters failed. The truck is currently still sitting at the dealership as we're waiting for the parts because we've been told multiple times that the parts are on backorder. I understand the truck is available for inspection as its been sitting on the lot since 5/6/24. This is the first time this has happened to the truck, zero prior issues. The truck has great service records and has always been properly maintained. We are currently still under the manufacturer warranty. To date, the dealership is still in possession of the truck for 90 days, and we still do not have any ETA on when the parts will arrive/truck will be fixed.
Additional Notes:
On the evening of 5/6/24, my husband was driving home in our 2021 GMC Sierra 1500 when the truck started to run hard, shaking, and the check engine light came on and was blinking. He pulled onto the side of the road immediately and more messages were coming across the dashboard. The truck was towed to a dealership that same night. Once the dealership assessed what was wrong, we were advised by the dealership who confirmed the lifters failed. The truck is currently still sitting at the dealership as we're waiting for the parts because we've been told multiple times that the parts are on backorder. I understand the truck is available for inspection as its been sitting on the lot since 5/6/24. This is the first time this has happened to the truck, zero prior issues. The truck has great service records and has always been properly maintained. We are currently still under the manufacturer warranty. To date, the dealership is still in possession of the truck for 90 days, and we still do not have any ETA on when the parts will arrive/truck will be fixed.
Mfg Campaign: 11607325
Recall Date: Aug 8, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Radio screen will go blank randomly after turning the truck off the I can here the radio but can not see any screen. After turning the radio of an exiting the truck radio still plays all of the sudden the radio will go off and restarting the truck radio is working again .At any random time the radio will go blank again
Corrective Action:
Radio screen will go blank randomly after turning the truck off the I can here the radio but can not see any screen. After turning the radio of an exiting the truck radio still plays all of the sudden the radio will go off and restarting the truck radio is working again .At any random time the radio will go blank again
Additional Notes:
Radio screen will go blank randomly after turning the truck off the I can here the radio but can not see any screen. After turning the radio of an exiting the truck radio still plays all of the sudden the radio will go off and restarting the truck radio is working again .At any random time the radio will go blank again
Mfg Campaign: 11605469
Recall Date: Jul 30, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While towing a trailer in tow/haul mode on the highway traveling around 60mph, their was a strong downshift clunking sound. About 10 miles later, it happened again, except this time the brakes logged up and truck skid for about a full second and then trailer began fishtailing slightly. Check engine like P2C7A came on. Seems like brakes or transmission momentarily locked up.
Corrective Action:
While towing a trailer in tow/haul mode on the highway traveling around 60mph, their was a strong downshift clunking sound. About 10 miles later, it happened again, except this time the brakes logged up and truck skid for about a full second and then trailer began fishtailing slightly. Check engine like P2C7A came on. Seems like brakes or transmission momentarily locked up.
Additional Notes:
While towing a trailer in tow/haul mode on the highway traveling around 60mph, their was a strong downshift clunking sound. About 10 miles later, it happened again, except this time the brakes logged up and truck skid for about a full second and then trailer began fishtailing slightly. Check engine like P2C7A came on. Seems like brakes or transmission momentarily locked up.
Mfg Campaign: 11604500
Recall Date: Jul 25, 2024
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact stated while the vehicle was parked and turned off, the electronic rear tailgate door erroneously unlatched and opened. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 58,000.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact stated while the vehicle was parked and turned off, the electronic rear tailgate door erroneously unlatched and opened. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 58,000.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact stated while the vehicle was parked and turned off, the electronic rear tailgate door erroneously unlatched and opened. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 58,000.
Mfg Campaign: 11602610
Recall Date: Jul 16, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The transmission/torque converter is causing (bucking, kicking, jerking, slipping, difficulty when taking off, shuddering during driving, fishbite, and chuggle). Its becoming a safety hazard now because its putting me and others at risk for an accident. The vehicle will hesitate to go in which if traffic may be rear ended by another vehicle. During weather/rain the vehicle will lose traction and the rear wheels will spin causing an accident. Problem has been reported to dealership multiple times and the only solution they can provide is keep driving the vehicle. Vehicle has no warning lights at all or any other symptoms of problems prior to when the components started to fail. The issue first happened around February 2024 and remains to be an issue to this present day. I've been the dealership more than 6 times with no solution/fix. I'm concerned for my safety now and need this issue addressed ASAP.
Corrective Action:
The transmission/torque converter is causing (bucking, kicking, jerking, slipping, difficulty when taking off, shuddering during driving, fishbite, and chuggle). Its becoming a safety hazard now because its putting me and others at risk for an accident. The vehicle will hesitate to go in which if traffic may be rear ended by another vehicle. During weather/rain the vehicle will lose traction and the rear wheels will spin causing an accident. Problem has been reported to dealership multiple times and the only solution they can provide is keep driving the vehicle. Vehicle has no warning lights at all or any other symptoms of problems prior to when the components started to fail. The issue first happened around February 2024 and remains to be an issue to this present day. I've been the dealership more than 6 times with no solution/fix. I'm concerned for my safety now and need this issue addressed ASAP.
Additional Notes:
The transmission/torque converter is causing (bucking, kicking, jerking, slipping, difficulty when taking off, shuddering during driving, fishbite, and chuggle). Its becoming a safety hazard now because its putting me and others at risk for an accident. The vehicle will hesitate to go in which if traffic may be rear ended by another vehicle. During weather/rain the vehicle will lose traction and the rear wheels will spin causing an accident. Problem has been reported to dealership multiple times and the only solution they can provide is keep driving the vehicle. Vehicle has no warning lights at all or any other symptoms of problems prior to when the components started to fail. The issue first happened around February 2024 and remains to be an issue to this present day. I've been the dealership more than 6 times with no solution/fix. I'm concerned for my safety now and need this issue addressed ASAP.
Mfg Campaign: 11596820
Recall Date: Jun 26, 2024
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact stated that the inner tailgate door failed to open while pressing the release button. On several occasions while pressing the release button, the inner door would lower down. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 45,000.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact stated that the inner tailgate door failed to open while pressing the release button. On several occasions while pressing the release button, the inner door would lower down. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 45,000.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact stated that the inner tailgate door failed to open while pressing the release button. On several occasions while pressing the release button, the inner door would lower down. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 45,000.
Mfg Campaign: 11595515
Recall Date: Jun 20, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact stated that the inner tailgate door failed to open while pressing the release button. On several occasions while pressing the release button, the inner door would lower down. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 45,000.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact stated that the inner tailgate door failed to open while pressing the release button. On several occasions while pressing the release button, the inner door would lower down. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 45,000.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact stated that the inner tailgate door failed to open while pressing the release button. On several occasions while pressing the release button, the inner door would lower down. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 45,000.
Mfg Campaign: 11595515
Recall Date: Jun 20, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On [XXX] at approximately 3 pm I left my house and was traveling on [XXX] in Fort Mohave Arizona I was only traveling 7 miles. When I looked at the temperature in the cab was 121 degrees a few moments after the display system went black and never turned back on. I arrived at the store 4 minutes after the display shut off with no warning lights or any type of notification on my phone, I had rolled down the windows to get air in the cab to see if that would help cool down if needed. I was in the store 20 minutes. I returned to the truck turned it on and everything was normal, from there I drove back home nothing happened on my drive back the display was working. At 8 30pm I was traveling on [XXX] Driving towards a casino called Avi. I had the driver's side window halfway down when I smelled a faint plastic burn thinking it was coming from the outside because I had the window halfway down. That is when the cab of the GMC filled up with smoke that came in thru the air vents and flames started to show coming from the defrost vents and under the hood while I was driving. I had to stick my head out of the window to see where I could pull over without starting a huge brush fire. As I pulled over and the truck within seconds fully ignited into flames. Enough time to grab my belongings that I was able to save. My life was at risk by this vehicle igniting while I was driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] at approximately 3 pm I left my house and was traveling on [XXX] in Fort Mohave Arizona I was only traveling 7 miles. When I looked at the temperature in the cab was 121 degrees a few moments after the display system went black and never turned back on. I arrived at the store 4 minutes after the display shut off with no warning lights or any type of notification on my phone, I had rolled down the windows to get air in the cab to see if that would help cool down if needed. I was in the store 20 minutes. I returned to the truck turned it on and everything was normal, from there I drove back home nothing happened on my drive back the display was working. At 8 30pm I was traveling on [XXX] Driving towards a casino called Avi. I had the driver's side window halfway down when I smelled a faint plastic burn thinking it was coming from the outside because I had the window halfway down. That is when the cab of the GMC filled up with smoke that came in thru the air vents and flames started to show coming from the defrost vents and under the hood while I was driving. I had to stick my head out of the window to see where I could pull over without starting a huge brush fire. As I pulled over and the truck within seconds fully ignited into flames. Enough time to grab my belongings that I was able to save. My life was at risk by this vehicle igniting while I was driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] at approximately 3 pm I left my house and was traveling on [XXX] in Fort Mohave Arizona I was only traveling 7 miles. When I looked at the temperature in the cab was 121 degrees a few moments after the display system went black and never turned back on. I arrived at the store 4 minutes after the display shut off with no warning lights or any type of notification on my phone, I had rolled down the windows to get air in the cab to see if that would help cool down if needed. I was in the store 20 minutes. I returned to the truck turned it on and everything was normal, from there I drove back home nothing happened on my drive back the display was working. At 8 30pm I was traveling on [XXX] Driving towards a casino called Avi. I had the driver's side window halfway down when I smelled a faint plastic burn thinking it was coming from the outside because I had the window halfway down. That is when the cab of the GMC filled up with smoke that came in thru the air vents and flames started to show coming from the defrost vents and under the hood while I was driving. I had to stick my head out of the window to see where I could pull over without starting a huge brush fire. As I pulled over and the truck within seconds fully ignited into flames. Enough time to grab my belongings that I was able to save. My life was at risk by this vehicle igniting while I was driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11594924
Recall Date: Jun 17, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On [XXX] at approximately 3 pm I left my house and was traveling on [XXX] in Fort Mohave Arizona I was only traveling 7 miles. When I looked at the temperature in the cab was 121 degrees a few moments after the display system went black and never turned back on. I arrived at the store 4 minutes after the display shut off with no warning lights or any type of notification on my phone, I had rolled down the windows to get air in the cab to see if that would help cool down if needed. I was in the store 20 minutes. I returned to the truck turned it on and everything was normal, from there I drove back home nothing happened on my drive back the display was working. At 8 30pm I was traveling on [XXX] Driving towards a casino called Avi. I had the driver's side window halfway down when I smelled a faint plastic burn thinking it was coming from the outside because I had the window halfway down. That is when the cab of the GMC filled up with smoke that came in thru the air vents and flames started to show coming from the defrost vents and under the hood while I was driving. I had to stick my head out of the window to see where I could pull over without starting a huge brush fire. As I pulled over and the truck within seconds fully ignited into flames. Enough time to grab my belongings that I was able to save. My life was at risk by this vehicle igniting while I was driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] at approximately 3 pm I left my house and was traveling on [XXX] in Fort Mohave Arizona I was only traveling 7 miles. When I looked at the temperature in the cab was 121 degrees a few moments after the display system went black and never turned back on. I arrived at the store 4 minutes after the display shut off with no warning lights or any type of notification on my phone, I had rolled down the windows to get air in the cab to see if that would help cool down if needed. I was in the store 20 minutes. I returned to the truck turned it on and everything was normal, from there I drove back home nothing happened on my drive back the display was working. At 8 30pm I was traveling on [XXX] Driving towards a casino called Avi. I had the driver's side window halfway down when I smelled a faint plastic burn thinking it was coming from the outside because I had the window halfway down. That is when the cab of the GMC filled up with smoke that came in thru the air vents and flames started to show coming from the defrost vents and under the hood while I was driving. I had to stick my head out of the window to see where I could pull over without starting a huge brush fire. As I pulled over and the truck within seconds fully ignited into flames. Enough time to grab my belongings that I was able to save. My life was at risk by this vehicle igniting while I was driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] at approximately 3 pm I left my house and was traveling on [XXX] in Fort Mohave Arizona I was only traveling 7 miles. When I looked at the temperature in the cab was 121 degrees a few moments after the display system went black and never turned back on. I arrived at the store 4 minutes after the display shut off with no warning lights or any type of notification on my phone, I had rolled down the windows to get air in the cab to see if that would help cool down if needed. I was in the store 20 minutes. I returned to the truck turned it on and everything was normal, from there I drove back home nothing happened on my drive back the display was working. At 8 30pm I was traveling on [XXX] Driving towards a casino called Avi. I had the driver's side window halfway down when I smelled a faint plastic burn thinking it was coming from the outside because I had the window halfway down. That is when the cab of the GMC filled up with smoke that came in thru the air vents and flames started to show coming from the defrost vents and under the hood while I was driving. I had to stick my head out of the window to see where I could pull over without starting a huge brush fire. As I pulled over and the truck within seconds fully ignited into flames. Enough time to grab my belongings that I was able to save. My life was at risk by this vehicle igniting while I was driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11594924
Recall Date: Jun 17, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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