Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
Consumer Complaints
448 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
at 16,000 miles Bank 1 lifters fail and replaced under warranty. now at 90190 miles Bank 1 lifters have failed again this time damaging the camshaft. I have all the service records for this engine and I was verbally assured by GM in 2021 that they would cover this repair until 100,000 miles. I know from looking on Google and talking with service advisors at GM that the 6.2L ecoTec3 V8 engines are having multiple problems related to my issue. GM should be able to warranty this engine to 100,000 miles and from past experience this engine should last 200,000 with good service.
Corrective Action:
at 16,000 miles Bank 1 lifters fail and replaced under warranty. now at 90190 miles Bank 1 lifters have failed again this time damaging the camshaft. I have all the service records for this engine and I was verbally assured by GM in 2021 that they would cover this repair until 100,000 miles. I know from looking on Google and talking with service advisors at GM that the 6.2L ecoTec3 V8 engines are having multiple problems related to my issue. GM should be able to warranty this engine to 100,000 miles and from past experience this engine should last 200,000 with good service.
Additional Notes:
at 16,000 miles Bank 1 lifters fail and replaced under warranty. now at 90190 miles Bank 1 lifters have failed again this time damaging the camshaft. I have all the service records for this engine and I was verbally assured by GM in 2021 that they would cover this repair until 100,000 miles. I know from looking on Google and talking with service advisors at GM that the 6.2L ecoTec3 V8 engines are having multiple problems related to my issue. GM should be able to warranty this engine to 100,000 miles and from past experience this engine should last 200,000 with good service.
Mfg Campaign: 11654173
Recall Date: Apr 11, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving 75mph towing a 24' trailer and the motor just shut down and almost caused a massive pile up on [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Driving 75mph towing a 24' trailer and the motor just shut down and almost caused a massive pile up on [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Driving 75mph towing a 24' trailer and the motor just shut down and almost caused a massive pile up on [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11654213
Recall Date: Apr 11, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This truck, along with many others, has had wiring harness issues. My truck has fought this issue within the first six months of owning the truck. Since Jan 2025 it has left me stranded 3 times to be towed, and in the shop a total of 6 times for wiring harness issues. Rubbing that GM is 100% aware of how its designed. This has caused the truck to hesitate, shake, lunge, go in and out of gear severely hard then shut off while driving. All three time this happened to me recently i was on the interstate. GM has work orders out with all the codes and symptoms but wont do anything about it. Yes, i am out of warranty, but i am now paying over $5,000 for a new harness to be installed by a different dealer. The dealer that had always worked on this truck requested $8,100 so i called a new GM shop. This is a large issue and they keep turning their back and not addressing the issue and putting drivers at risk! Can provide last diagnostics and can request all notes from Stoops Buick GMC in Muncie Indiana, i have a rather large file there on this truck.
Corrective Action:
This truck, along with many others, has had wiring harness issues. My truck has fought this issue within the first six months of owning the truck. Since Jan 2025 it has left me stranded 3 times to be towed, and in the shop a total of 6 times for wiring harness issues. Rubbing that GM is 100% aware of how its designed. This has caused the truck to hesitate, shake, lunge, go in and out of gear severely hard then shut off while driving. All three time this happened to me recently i was on the interstate. GM has work orders out with all the codes and symptoms but wont do anything about it. Yes, i am out of warranty, but i am now paying over $5,000 for a new harness to be installed by a different dealer. The dealer that had always worked on this truck requested $8,100 so i called a new GM shop. This is a large issue and they keep turning their back and not addressing the issue and putting drivers at risk! Can provide last diagnostics and can request all notes from Stoops Buick GMC in Muncie Indiana, i have a rather large file there on this truck.
Additional Notes:
This truck, along with many others, has had wiring harness issues. My truck has fought this issue within the first six months of owning the truck. Since Jan 2025 it has left me stranded 3 times to be towed, and in the shop a total of 6 times for wiring harness issues. Rubbing that GM is 100% aware of how its designed. This has caused the truck to hesitate, shake, lunge, go in and out of gear severely hard then shut off while driving. All three time this happened to me recently i was on the interstate. GM has work orders out with all the codes and symptoms but wont do anything about it. Yes, i am out of warranty, but i am now paying over $5,000 for a new harness to be installed by a different dealer. The dealer that had always worked on this truck requested $8,100 so i called a new GM shop. This is a large issue and they keep turning their back and not addressing the issue and putting drivers at risk! Can provide last diagnostics and can request all notes from Stoops Buick GMC in Muncie Indiana, i have a rather large file there on this truck.
Mfg Campaign: 11653665
Recall Date: Apr 9, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My tailgate will randomly open on its own. I’ve had several instances( 5 or 6 times so far) when I’ve had open on its own. Only once so far when i was driving. Luckily, i was on my private road without anything in my bed that could fall out. I often carry mountain bikes over the tailgate which could pose a serious danger if the tailgate were to open when driving. Also earlier this evening when the tailgate came down on its own while driving, when I got to my destination, I was unable to open the tailgate at all from outside the vehicle. It is apparent the button to release the switch is malfunctioning. I was able to get it to open by using release button inside the vehicle.
Corrective Action:
My tailgate will randomly open on its own. I’ve had several instances( 5 or 6 times so far) when I’ve had open on its own. Only once so far when i was driving. Luckily, i was on my private road without anything in my bed that could fall out. I often carry mountain bikes over the tailgate which could pose a serious danger if the tailgate were to open when driving. Also earlier this evening when the tailgate came down on its own while driving, when I got to my destination, I was unable to open the tailgate at all from outside the vehicle. It is apparent the button to release the switch is malfunctioning. I was able to get it to open by using release button inside the vehicle.
Additional Notes:
My tailgate will randomly open on its own. I’ve had several instances( 5 or 6 times so far) when I’ve had open on its own. Only once so far when i was driving. Luckily, i was on my private road without anything in my bed that could fall out. I often carry mountain bikes over the tailgate which could pose a serious danger if the tailgate were to open when driving. Also earlier this evening when the tailgate came down on its own while driving, when I got to my destination, I was unable to open the tailgate at all from outside the vehicle. It is apparent the button to release the switch is malfunctioning. I was able to get it to open by using release button inside the vehicle.
Mfg Campaign: 11653559
Recall Date: Apr 8, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving on highway at approximately 70 mph and the engine completely cut off without warning. Error message on dash said put car in neutral and press the start button. After safely pulling over, the vehicle was never able to start or even crank. Towed back to the dealership. Catastrophic engine failure according to the dealership. Vehicle has the 6.2 V8 engine with known issues by GMC apparently. Only 32k miles and under warranty but dealership reports that replacement engines are on back order and they have not been able to source one.
Corrective Action:
Driving on highway at approximately 70 mph and the engine completely cut off without warning. Error message on dash said put car in neutral and press the start button. After safely pulling over, the vehicle was never able to start or even crank. Towed back to the dealership. Catastrophic engine failure according to the dealership. Vehicle has the 6.2 V8 engine with known issues by GMC apparently. Only 32k miles and under warranty but dealership reports that replacement engines are on back order and they have not been able to source one.
Additional Notes:
Driving on highway at approximately 70 mph and the engine completely cut off without warning. Error message on dash said put car in neutral and press the start button. After safely pulling over, the vehicle was never able to start or even crank. Towed back to the dealership. Catastrophic engine failure according to the dealership. Vehicle has the 6.2 V8 engine with known issues by GMC apparently. Only 32k miles and under warranty but dealership reports that replacement engines are on back order and they have not been able to source one.
Mfg Campaign: 11653153
Recall Date: Apr 7, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine failure. Engine Locked up and truck shut down in the middle of the Freeway. Barely made it to the side of the road.
Corrective Action:
Engine failure. Engine Locked up and truck shut down in the middle of the Freeway. Barely made it to the side of the road.
Additional Notes:
Engine failure. Engine Locked up and truck shut down in the middle of the Freeway. Barely made it to the side of the road.
Mfg Campaign: 11653193
Recall Date: Apr 7, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Lifter failure resulting in damage cam shafts
Corrective Action:
Lifter failure resulting in damage cam shafts
Additional Notes:
Lifter failure resulting in damage cam shafts
Mfg Campaign: 11652962
Recall Date: Apr 5, 2025
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact stated while the vehicle was parked, the contact attempted to turn off the vehicle; however, the vehicle remained running. A message was displayed to shift to park(P). The contact stated that the lights, radio, and other functions remained operational. On another occasion, the vehicle jerked, and the steering was difficult to turn. The dealer was contacted; however, the vehicle had not been taken to be diagnosed or repaired. The contact also stated that the trunk failed to fully close. The message that the trunk was open was displayed. The contact attempted to close the trunk and message on the displayed was turned off; however, the trunk remained slightly open. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,315.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact stated while the vehicle was parked, the contact attempted to turn off the vehicle; however, the vehicle remained running. A message was displayed to shift to park(P). The contact stated that the lights, radio, and other functions remained operational. On another occasion, the vehicle jerked, and the steering was difficult to turn. The dealer was contacted; however, the vehicle had not been taken to be diagnosed or repaired. The contact also stated that the trunk failed to fully close. The message that the trunk was open was displayed. The contact attempted to close the trunk and message on the displayed was turned off; however, the trunk remained slightly open. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,315.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact stated while the vehicle was parked, the contact attempted to turn off the vehicle; however, the vehicle remained running. A message was displayed to shift to park(P). The contact stated that the lights, radio, and other functions remained operational. On another occasion, the vehicle jerked, and the steering was difficult to turn. The dealer was contacted; however, the vehicle had not been taken to be diagnosed or repaired. The contact also stated that the trunk failed to fully close. The message that the trunk was open was displayed. The contact attempted to close the trunk and message on the displayed was turned off; however, the trunk remained slightly open. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,315.
Mfg Campaign: 11652869
Recall Date: Apr 4, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact stated while the vehicle was parked, the contact attempted to turn off the vehicle; however, the vehicle remained running. A message was displayed to shift to park(P). The contact stated that the lights, radio, and other functions remained operational. On another occasion, the vehicle jerked, and the steering was difficult to turn. The dealer was contacted; however, the vehicle had not been taken to be diagnosed or repaired. The contact also stated that the trunk failed to fully close. The message that the trunk was open was displayed. The contact attempted to close the trunk and message on the displayed was turned off; however, the trunk remained slightly open. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,315.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact stated while the vehicle was parked, the contact attempted to turn off the vehicle; however, the vehicle remained running. A message was displayed to shift to park(P). The contact stated that the lights, radio, and other functions remained operational. On another occasion, the vehicle jerked, and the steering was difficult to turn. The dealer was contacted; however, the vehicle had not been taken to be diagnosed or repaired. The contact also stated that the trunk failed to fully close. The message that the trunk was open was displayed. The contact attempted to close the trunk and message on the displayed was turned off; however, the trunk remained slightly open. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,315.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact stated while the vehicle was parked, the contact attempted to turn off the vehicle; however, the vehicle remained running. A message was displayed to shift to park(P). The contact stated that the lights, radio, and other functions remained operational. On another occasion, the vehicle jerked, and the steering was difficult to turn. The dealer was contacted; however, the vehicle had not been taken to be diagnosed or repaired. The contact also stated that the trunk failed to fully close. The message that the trunk was open was displayed. The contact attempted to close the trunk and message on the displayed was turned off; however, the trunk remained slightly open. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,315.
Mfg Campaign: 11652869
Recall Date: Apr 4, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact stated while the vehicle was parked, the contact attempted to turn off the vehicle; however, the vehicle remained running. A message was displayed to shift to park(P). The contact stated that the lights, radio, and other functions remained operational. On another occasion, the vehicle jerked, and the steering was difficult to turn. The dealer was contacted; however, the vehicle had not been taken to be diagnosed or repaired. The contact also stated that the trunk failed to fully close. The message that the trunk was open was displayed. The contact attempted to close the trunk and message on the displayed was turned off; however, the trunk remained slightly open. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,315.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact stated while the vehicle was parked, the contact attempted to turn off the vehicle; however, the vehicle remained running. A message was displayed to shift to park(P). The contact stated that the lights, radio, and other functions remained operational. On another occasion, the vehicle jerked, and the steering was difficult to turn. The dealer was contacted; however, the vehicle had not been taken to be diagnosed or repaired. The contact also stated that the trunk failed to fully close. The message that the trunk was open was displayed. The contact attempted to close the trunk and message on the displayed was turned off; however, the trunk remained slightly open. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,315.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact stated while the vehicle was parked, the contact attempted to turn off the vehicle; however, the vehicle remained running. A message was displayed to shift to park(P). The contact stated that the lights, radio, and other functions remained operational. On another occasion, the vehicle jerked, and the steering was difficult to turn. The dealer was contacted; however, the vehicle had not been taken to be diagnosed or repaired. The contact also stated that the trunk failed to fully close. The message that the trunk was open was displayed. The contact attempted to close the trunk and message on the displayed was turned off; however, the trunk remained slightly open. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,315.
Mfg Campaign: 11652869
Recall Date: Apr 4, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission will slam hard then truck goes into low power mode and doesn’t shift.
Corrective Action:
Transmission will slam hard then truck goes into low power mode and doesn’t shift.
Additional Notes:
Transmission will slam hard then truck goes into low power mode and doesn’t shift.
Mfg Campaign: 11652877
Recall Date: Apr 4, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
P1098 coolant Control Valve malfunction and out of stock
Corrective Action:
P1098 coolant Control Valve malfunction and out of stock
Additional Notes:
P1098 coolant Control Valve malfunction and out of stock
Mfg Campaign: 11652202
Recall Date: Apr 2, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at 50 MPH, the transmission independently downshifted and the rear wheels seized. The contact stated that the rear wheels skidded. In addition, the contact noticed an abnormal clunking sound. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact stated that the failure occurred immediately after the recall repair under NHTSA Campaign Number: 24V797000 (Power Train) was performed by the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at 50 MPH, the transmission independently downshifted and the rear wheels seized. The contact stated that the rear wheels skidded. In addition, the contact noticed an abnormal clunking sound. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact stated that the failure occurred immediately after the recall repair under NHTSA Campaign Number: 24V797000 (Power Train) was performed by the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at 50 MPH, the transmission independently downshifted and the rear wheels seized. The contact stated that the rear wheels skidded. In addition, the contact noticed an abnormal clunking sound. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact stated that the failure occurred immediately after the recall repair under NHTSA Campaign Number: 24V797000 (Power Train) was performed by the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11652244
Recall Date: Apr 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
At cold start-up, engine (6.2) makes a metal-to-metal grinding sound for 60-90 seconds. After warm-up, a steady tick on the right side of the engine while running. I contacted GM and they said, " this was normal at start up". however, with me being a mechanical engineer, all of my school and working experience tells me anything grinding metal to metal is not good.
Corrective Action:
At cold start-up, engine (6.2) makes a metal-to-metal grinding sound for 60-90 seconds. After warm-up, a steady tick on the right side of the engine while running. I contacted GM and they said, " this was normal at start up". however, with me being a mechanical engineer, all of my school and working experience tells me anything grinding metal to metal is not good.
Additional Notes:
At cold start-up, engine (6.2) makes a metal-to-metal grinding sound for 60-90 seconds. After warm-up, a steady tick on the right side of the engine while running. I contacted GM and they said, " this was normal at start up". however, with me being a mechanical engineer, all of my school and working experience tells me anything grinding metal to metal is not good.
Mfg Campaign: 11652273
Recall Date: Apr 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine seized and now we need a new motor
Corrective Action:
Engine seized and now we need a new motor
Additional Notes:
Engine seized and now we need a new motor
Mfg Campaign: 11651816
Recall Date: Mar 31, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 30 MPH, there was an abnormal knocking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the side of the road. No warning lights were illuminated. The vehicle was taken to a dealer, who determined that the engine needed to be replaced. The vehicle was repaired. The contact stated that prior to the engine failure, the transmission was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 30 MPH, there was an abnormal knocking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the side of the road. No warning lights were illuminated. The vehicle was taken to a dealer, who determined that the engine needed to be replaced. The vehicle was repaired. The contact stated that prior to the engine failure, the transmission was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 30 MPH, there was an abnormal knocking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the side of the road. No warning lights were illuminated. The vehicle was taken to a dealer, who determined that the engine needed to be replaced. The vehicle was repaired. The contact stated that prior to the engine failure, the transmission was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.
Mfg Campaign: 11651041
Recall Date: Mar 27, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 30 MPH, there was an abnormal knocking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the side of the road. No warning lights were illuminated. The vehicle was taken to a dealer, who determined that the engine needed to be replaced. The vehicle was repaired. The contact stated that prior to the engine failure, the transmission was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 30 MPH, there was an abnormal knocking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the side of the road. No warning lights were illuminated. The vehicle was taken to a dealer, who determined that the engine needed to be replaced. The vehicle was repaired. The contact stated that prior to the engine failure, the transmission was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving 30 MPH, there was an abnormal knocking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the side of the road. No warning lights were illuminated. The vehicle was taken to a dealer, who determined that the engine needed to be replaced. The vehicle was repaired. The contact stated that prior to the engine failure, the transmission was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.
Mfg Campaign: 11651041
Recall Date: Mar 27, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I own a 2021 GMC Sierra 1500 Duramax diesel. At around 60,000 miles, I received an engine coolant system alert through OnStar and retrieved a P1098 trouble code, which indicates a failure in the coolant control valve. This issue causes the engine fan to run excessively, creating loud noise, reduced fuel economy, and possible drivability concerns. After researching owner forums and talking to multiple service departments, I discovered this is a widespread problem among 2020–2022 GMC/Chevrolet Duramax 3.0L diesel owners. In many cases, the coolant control valve is failing prematurely, and the replacement part is on national backorder, suggesting a high failure rate. GM has not issued a recall or service bulletin to address the issue, and many customers are being told to pay out of pocket despite the systemic nature of the failure. This component is tied to engine temperature control, and failure could pose a safety risk if the engine overheats or derates unexpectedly. I am filing this complaint to document the issue and request NHTSA investigate this as a potential defect.
Corrective Action:
I own a 2021 GMC Sierra 1500 Duramax diesel. At around 60,000 miles, I received an engine coolant system alert through OnStar and retrieved a P1098 trouble code, which indicates a failure in the coolant control valve. This issue causes the engine fan to run excessively, creating loud noise, reduced fuel economy, and possible drivability concerns. After researching owner forums and talking to multiple service departments, I discovered this is a widespread problem among 2020–2022 GMC/Chevrolet Duramax 3.0L diesel owners. In many cases, the coolant control valve is failing prematurely, and the replacement part is on national backorder, suggesting a high failure rate. GM has not issued a recall or service bulletin to address the issue, and many customers are being told to pay out of pocket despite the systemic nature of the failure. This component is tied to engine temperature control, and failure could pose a safety risk if the engine overheats or derates unexpectedly. I am filing this complaint to document the issue and request NHTSA investigate this as a potential defect.
Additional Notes:
I own a 2021 GMC Sierra 1500 Duramax diesel. At around 60,000 miles, I received an engine coolant system alert through OnStar and retrieved a P1098 trouble code, which indicates a failure in the coolant control valve. This issue causes the engine fan to run excessively, creating loud noise, reduced fuel economy, and possible drivability concerns. After researching owner forums and talking to multiple service departments, I discovered this is a widespread problem among 2020–2022 GMC/Chevrolet Duramax 3.0L diesel owners. In many cases, the coolant control valve is failing prematurely, and the replacement part is on national backorder, suggesting a high failure rate. GM has not issued a recall or service bulletin to address the issue, and many customers are being told to pay out of pocket despite the systemic nature of the failure. This component is tied to engine temperature control, and failure could pose a safety risk if the engine overheats or derates unexpectedly. I am filing this complaint to document the issue and request NHTSA investigate this as a potential defect.
Mfg Campaign: 11651169
Recall Date: Mar 27, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the dealer was unable to complete the recall and returned the vehicle to the contact in a worse condition than when the contact had dropped the vehicle off at the dealer. The contact stated that while attempting to drive the vehicle off the dealer parking lot, the check engine and reduced power warning lights flashed on the instrument cluster. The contact stated that he returned the vehicle to the dealer and was informed that the vehicle could not be repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 114,000.
Corrective Action:
The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the dealer was unable to complete the recall and returned the vehicle to the contact in a worse condition than when the contact had dropped the vehicle off at the dealer. The contact stated that while attempting to drive the vehicle off the dealer parking lot, the check engine and reduced power warning lights flashed on the instrument cluster. The contact stated that he returned the vehicle to the dealer and was informed that the vehicle could not be repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 114,000.
Additional Notes:
The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the dealer was unable to complete the recall and returned the vehicle to the contact in a worse condition than when the contact had dropped the vehicle off at the dealer. The contact stated that while attempting to drive the vehicle off the dealer parking lot, the check engine and reduced power warning lights flashed on the instrument cluster. The contact stated that he returned the vehicle to the dealer and was informed that the vehicle could not be repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 114,000.
Mfg Campaign: 11650551
Recall Date: Mar 25, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My truck was part of a GM buyback program where GM Corporation bought the truck back to fix it around Aug 7th 2023 for engine problems. I am reporting this because I do not believe that GM ever reported this to NTSHA. There are also other issues happening at the same time period that should be looked into that may or may not be coincidences. At or before 10,126 miles the truck started having engine lifter and other engine issues. General Motors will not tell me exactly what was done other than lifters according to paperwork supplied. It may have had other issues like a spun bearing but it was never disclosed. Can NTSHA please look into this and information is found, could I please get the records. I asked for the paperwork of what was done while GM owned and troubleshot all the problems. I was told that information is only available to the original owner and I could not have it. It is very frustrating when General Motors Corporate use owner’s personal data as a way to hide what was done and not have to disclose required information. I am asking for service records while General Motors owned it and the service records they did to fix it. I know that there are many more engine problems that are not documented on the vehicle summary. GM will not buy back the truck over a few lifter issues. The truck was later fixed and Art Gamblin Motorsv in Enumclaw Wa, purchased it. I am told it is fixed but have no real paperwork proving this, I was able to purchase an extended warranty just in case. There is also quite a few of battery and electronic issues that do not seem normal with the car as well. The battery was replaced at 10,126 miles at the same time as the engine issues and the battery module was replaced at 29,536 miles. At 29,875 miles and 29,965 some type of communications module and On Star module was replaced. This is the around the same time as the truck was having engine issues and was eventually bought back for what is called “engine noise”.
Corrective Action:
My truck was part of a GM buyback program where GM Corporation bought the truck back to fix it around Aug 7th 2023 for engine problems. I am reporting this because I do not believe that GM ever reported this to NTSHA. There are also other issues happening at the same time period that should be looked into that may or may not be coincidences. At or before 10,126 miles the truck started having engine lifter and other engine issues. General Motors will not tell me exactly what was done other than lifters according to paperwork supplied. It may have had other issues like a spun bearing but it was never disclosed. Can NTSHA please look into this and information is found, could I please get the records. I asked for the paperwork of what was done while GM owned and troubleshot all the problems. I was told that information is only available to the original owner and I could not have it. It is very frustrating when General Motors Corporate use owner’s personal data as a way to hide what was done and not have to disclose required information. I am asking for service records while General Motors owned it and the service records they did to fix it. I know that there are many more engine problems that are not documented on the vehicle summary. GM will not buy back the truck over a few lifter issues. The truck was later fixed and Art Gamblin Motorsv in Enumclaw Wa, purchased it. I am told it is fixed but have no real paperwork proving this, I was able to purchase an extended warranty just in case. There is also quite a few of battery and electronic issues that do not seem normal with the car as well. The battery was replaced at 10,126 miles at the same time as the engine issues and the battery module was replaced at 29,536 miles. At 29,875 miles and 29,965 some type of communications module and On Star module was replaced. This is the around the same time as the truck was having engine issues and was eventually bought back for what is called “engine noise”.
Additional Notes:
My truck was part of a GM buyback program where GM Corporation bought the truck back to fix it around Aug 7th 2023 for engine problems. I am reporting this because I do not believe that GM ever reported this to NTSHA. There are also other issues happening at the same time period that should be looked into that may or may not be coincidences. At or before 10,126 miles the truck started having engine lifter and other engine issues. General Motors will not tell me exactly what was done other than lifters according to paperwork supplied. It may have had other issues like a spun bearing but it was never disclosed. Can NTSHA please look into this and information is found, could I please get the records. I asked for the paperwork of what was done while GM owned and troubleshot all the problems. I was told that information is only available to the original owner and I could not have it. It is very frustrating when General Motors Corporate use owner’s personal data as a way to hide what was done and not have to disclose required information. I am asking for service records while General Motors owned it and the service records they did to fix it. I know that there are many more engine problems that are not documented on the vehicle summary. GM will not buy back the truck over a few lifter issues. The truck was later fixed and Art Gamblin Motorsv in Enumclaw Wa, purchased it. I am told it is fixed but have no real paperwork proving this, I was able to purchase an extended warranty just in case. There is also quite a few of battery and electronic issues that do not seem normal with the car as well. The battery was replaced at 10,126 miles at the same time as the engine issues and the battery module was replaced at 29,536 miles. At 29,875 miles and 29,965 some type of communications module and On Star module was replaced. This is the around the same time as the truck was having engine issues and was eventually bought back for what is called “engine noise”.
Mfg Campaign: 11649903
Recall Date: Mar 22, 2025
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