Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202305380
Recall Date: Jul 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The bolts used to attach the front and/or rear brake calipers may have not been heat treated and may break under load.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202294420
Recall Date: Feb 27, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192283991
Recall Date: Nov 21, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
Consumer Complaints
438 ComplaintsGeneral Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
At 8,000 miles I started hearing a clunking noise in my truck when I hit a small bump or back up out of drive way. Brought in and GMC stated it was normal and no issues at walser buick gmc of Roseville. Brought I back again because it was getting worse and could hear it every time I slowed down and accelerated. Then stated they need to order spacer bushings at walser of Bloomington. Then went back for 3rd time and installed them at Bloomington.After 600miles noise was back and is getting worse again. I called Walser of Bloomington again and said I need to drive it for 1000 miles to break in spacers. So now we have 11,000 miles on truck with same noise again and its going back again because needs to get fixed. GMC is just asking for something to happen. Also when this first happened at 8,482miles I was on 35w and the rear end started wobbling and gave me a small death wobble but I slowed down to control it. That’s when I brought it in and it could of hurt or killed somone.
Corrective Action:
At 8,000 miles I started hearing a clunking noise in my truck when I hit a small bump or back up out of drive way. Brought in and GMC stated it was normal and no issues at walser buick gmc of Roseville. Brought I back again because it was getting worse and could hear it every time I slowed down and accelerated. Then stated they need to order spacer bushings at walser of Bloomington. Then went back for 3rd time and installed them at Bloomington.After 600miles noise was back and is getting worse again. I called Walser of Bloomington again and said I need to drive it for 1000 miles to break in spacers. So now we have 11,000 miles on truck with same noise again and its going back again because needs to get fixed. GMC is just asking for something to happen. Also when this first happened at 8,482miles I was on 35w and the rear end started wobbling and gave me a small death wobble but I slowed down to control it. That’s when I brought it in and it could of hurt or killed somone.
Additional Notes:
At 8,000 miles I started hearing a clunking noise in my truck when I hit a small bump or back up out of drive way. Brought in and GMC stated it was normal and no issues at walser buick gmc of Roseville. Brought I back again because it was getting worse and could hear it every time I slowed down and accelerated. Then stated they need to order spacer bushings at walser of Bloomington. Then went back for 3rd time and installed them at Bloomington.After 600miles noise was back and is getting worse again. I called Walser of Bloomington again and said I need to drive it for 1000 miles to break in spacers. So now we have 11,000 miles on truck with same noise again and its going back again because needs to get fixed. GMC is just asking for something to happen. Also when this first happened at 8,482miles I was on 35w and the rear end started wobbling and gave me a small death wobble but I slowed down to control it. That’s when I brought it in and it could of hurt or killed somone.
Mfg Campaign: 11441231
Recall Date: Nov 21, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes have been squealing since 4000 mile mark. Dealer states it’s normal.
Corrective Action:
Brakes have been squealing since 4000 mile mark. Dealer states it’s normal.
Additional Notes:
Brakes have been squealing since 4000 mile mark. Dealer states it’s normal.
Mfg Campaign: 11440605
Recall Date: Nov 16, 2021
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2020 GMC Sierra 1500 equipped with Goodyear Tires, Tire line: Wrangler AT/S, Tire Size: LT275/65/R20, DOT Number: PJOTJB1V. The contact stated while driving 65 MPH, there was a slight wobble and then an impact was felt when the rear passenger’s side tire tread separated and damaged the rear fender and bumper. The contact pulled over and had assistance replacing the rear passenger’s side tire with the spare tire. The dealer was made aware of the failure and was in possession of the failed tire. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2020 GMC Sierra 1500 equipped with Goodyear Tires, Tire line: Wrangler AT/S, Tire Size: LT275/65/R20, DOT Number: PJOTJB1V. The contact stated while driving 65 MPH, there was a slight wobble and then an impact was felt when the rear passenger’s side tire tread separated and damaged the rear fender and bumper. The contact pulled over and had assistance replacing the rear passenger’s side tire with the spare tire. The dealer was made aware of the failure and was in possession of the failed tire. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2020 GMC Sierra 1500 equipped with Goodyear Tires, Tire line: Wrangler AT/S, Tire Size: LT275/65/R20, DOT Number: PJOTJB1V. The contact stated while driving 65 MPH, there was a slight wobble and then an impact was felt when the rear passenger’s side tire tread separated and damaged the rear fender and bumper. The contact pulled over and had assistance replacing the rear passenger’s side tire with the spare tire. The dealer was made aware of the failure and was in possession of the failed tire. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11438339
Recall Date: Oct 27, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Own a 2020 GMC Sierra AT4 with 13K miles and I owned the truck for 1 year. All of a sudden my vehicle started receiving multiple warning messages. Electronic Stability Control, Antilock Braking System, ECM, reduced Engine Power, etc. I see there was a recall for 2019 GMC Sierra's for the same issues. Why isn't 2020 GMC Sierra's not also part of that recall ? It is ridiculous that a brand new truck has these types of serious issues affecting so many vehicles. Why is GMC allowed to continue to sell later model trucks after the 2019 recall with the exact same ESC and Anti-lock Braking system problems ?
Corrective Action:
Own a 2020 GMC Sierra AT4 with 13K miles and I owned the truck for 1 year. All of a sudden my vehicle started receiving multiple warning messages. Electronic Stability Control, Antilock Braking System, ECM, reduced Engine Power, etc. I see there was a recall for 2019 GMC Sierra's for the same issues. Why isn't 2020 GMC Sierra's not also part of that recall ? It is ridiculous that a brand new truck has these types of serious issues affecting so many vehicles. Why is GMC allowed to continue to sell later model trucks after the 2019 recall with the exact same ESC and Anti-lock Braking system problems ?
Additional Notes:
Own a 2020 GMC Sierra AT4 with 13K miles and I owned the truck for 1 year. All of a sudden my vehicle started receiving multiple warning messages. Electronic Stability Control, Antilock Braking System, ECM, reduced Engine Power, etc. I see there was a recall for 2019 GMC Sierra's for the same issues. Why isn't 2020 GMC Sierra's not also part of that recall ? It is ridiculous that a brand new truck has these types of serious issues affecting so many vehicles. Why is GMC allowed to continue to sell later model trucks after the 2019 recall with the exact same ESC and Anti-lock Braking system problems ?
Mfg Campaign: 11435051
Recall Date: Sep 30, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Own a 2020 GMC Sierra AT4 with 13K miles and I owned the truck for 1 year. All of a sudden my vehicle started receiving multiple warning messages. Electronic Stability Control, Antilock Braking System, ECM, reduced Engine Power, etc. I see there was a recall for 2019 GMC Sierra's for the same issues. Why isn't 2020 GMC Sierra's not also part of that recall ? It is ridiculous that a brand new truck has these types of serious issues affecting so many vehicles. Why is GMC allowed to continue to sell later model trucks after the 2019 recall with the exact same ESC and Anti-lock Braking system problems ?
Corrective Action:
Own a 2020 GMC Sierra AT4 with 13K miles and I owned the truck for 1 year. All of a sudden my vehicle started receiving multiple warning messages. Electronic Stability Control, Antilock Braking System, ECM, reduced Engine Power, etc. I see there was a recall for 2019 GMC Sierra's for the same issues. Why isn't 2020 GMC Sierra's not also part of that recall ? It is ridiculous that a brand new truck has these types of serious issues affecting so many vehicles. Why is GMC allowed to continue to sell later model trucks after the 2019 recall with the exact same ESC and Anti-lock Braking system problems ?
Additional Notes:
Own a 2020 GMC Sierra AT4 with 13K miles and I owned the truck for 1 year. All of a sudden my vehicle started receiving multiple warning messages. Electronic Stability Control, Antilock Braking System, ECM, reduced Engine Power, etc. I see there was a recall for 2019 GMC Sierra's for the same issues. Why isn't 2020 GMC Sierra's not also part of that recall ? It is ridiculous that a brand new truck has these types of serious issues affecting so many vehicles. Why is GMC allowed to continue to sell later model trucks after the 2019 recall with the exact same ESC and Anti-lock Braking system problems ?
Mfg Campaign: 11435051
Recall Date: Sep 30, 2021
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Own a 2020 GMC Sierra AT4 with 13K miles and I owned the truck for 1 year. All of a sudden my vehicle started receiving multiple warning messages. Electronic Stability Control, Antilock Braking System, ECM, reduced Engine Power, etc. I see there was a recall for 2019 GMC Sierra's for the same issues. Why isn't 2020 GMC Sierra's not also part of that recall ? It is ridiculous that a brand new truck has these types of serious issues affecting so many vehicles. Why is GMC allowed to continue to sell later model trucks after the 2019 recall with the exact same ESC and Anti-lock Braking system problems ?
Corrective Action:
Own a 2020 GMC Sierra AT4 with 13K miles and I owned the truck for 1 year. All of a sudden my vehicle started receiving multiple warning messages. Electronic Stability Control, Antilock Braking System, ECM, reduced Engine Power, etc. I see there was a recall for 2019 GMC Sierra's for the same issues. Why isn't 2020 GMC Sierra's not also part of that recall ? It is ridiculous that a brand new truck has these types of serious issues affecting so many vehicles. Why is GMC allowed to continue to sell later model trucks after the 2019 recall with the exact same ESC and Anti-lock Braking system problems ?
Additional Notes:
Own a 2020 GMC Sierra AT4 with 13K miles and I owned the truck for 1 year. All of a sudden my vehicle started receiving multiple warning messages. Electronic Stability Control, Antilock Braking System, ECM, reduced Engine Power, etc. I see there was a recall for 2019 GMC Sierra's for the same issues. Why isn't 2020 GMC Sierra's not also part of that recall ? It is ridiculous that a brand new truck has these types of serious issues affecting so many vehicles. Why is GMC allowed to continue to sell later model trucks after the 2019 recall with the exact same ESC and Anti-lock Braking system problems ?
Mfg Campaign: 11435051
Recall Date: Sep 30, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Two times while on the freeway the service parking brake and engine lights came on and starting braking. Could not drive over 20 mile an hour. Both times taking to dealer the lights where not on and they could not find anything wrong. I even have video of it happening.
Corrective Action:
Two times while on the freeway the service parking brake and engine lights came on and starting braking. Could not drive over 20 mile an hour. Both times taking to dealer the lights where not on and they could not find anything wrong. I even have video of it happening.
Additional Notes:
Two times while on the freeway the service parking brake and engine lights came on and starting braking. Could not drive over 20 mile an hour. Both times taking to dealer the lights where not on and they could not find anything wrong. I even have video of it happening.
Mfg Campaign: 11434588
Recall Date: Sep 27, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Two times while on the freeway the service parking brake and engine lights came on and starting braking. Could not drive over 20 mile an hour. Both times taking to dealer the lights where not on and they could not find anything wrong. I even have video of it happening.
Corrective Action:
Two times while on the freeway the service parking brake and engine lights came on and starting braking. Could not drive over 20 mile an hour. Both times taking to dealer the lights where not on and they could not find anything wrong. I even have video of it happening.
Additional Notes:
Two times while on the freeway the service parking brake and engine lights came on and starting braking. Could not drive over 20 mile an hour. Both times taking to dealer the lights where not on and they could not find anything wrong. I even have video of it happening.
Mfg Campaign: 11434588
Recall Date: Sep 27, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Two times while on the freeway the service parking brake and engine lights came on and starting braking. Could not drive over 20 mile an hour. Both times taking to dealer the lights where not on and they could not find anything wrong. I even have video of it happening.
Corrective Action:
Two times while on the freeway the service parking brake and engine lights came on and starting braking. Could not drive over 20 mile an hour. Both times taking to dealer the lights where not on and they could not find anything wrong. I even have video of it happening.
Additional Notes:
Two times while on the freeway the service parking brake and engine lights came on and starting braking. Could not drive over 20 mile an hour. Both times taking to dealer the lights where not on and they could not find anything wrong. I even have video of it happening.
Mfg Campaign: 11434588
Recall Date: Sep 27, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The leaf springs appear to have failed. The vehicle is available for inspection. If the leaf spring brakes, control of the vehicle could quickly become an issue. On 9/24/21 I brought my truck into the local GMC dealer for inspection. The service technician indicated the leaf springs show “possible overloading” and recommended air bags to level the truck. The heaviest load for this truck has been a 4,000 lb. fiberglass fishing boat. At this time, no one else has inspected the truck. The truck, when empty, sits lower in the rear than in the front. If a small trailer is attached, it becomes even worse. Oncoming cars flash their headlights thinking mine are on high beam, which they are not.
Corrective Action:
The leaf springs appear to have failed. The vehicle is available for inspection. If the leaf spring brakes, control of the vehicle could quickly become an issue. On 9/24/21 I brought my truck into the local GMC dealer for inspection. The service technician indicated the leaf springs show “possible overloading” and recommended air bags to level the truck. The heaviest load for this truck has been a 4,000 lb. fiberglass fishing boat. At this time, no one else has inspected the truck. The truck, when empty, sits lower in the rear than in the front. If a small trailer is attached, it becomes even worse. Oncoming cars flash their headlights thinking mine are on high beam, which they are not.
Additional Notes:
The leaf springs appear to have failed. The vehicle is available for inspection. If the leaf spring brakes, control of the vehicle could quickly become an issue. On 9/24/21 I brought my truck into the local GMC dealer for inspection. The service technician indicated the leaf springs show “possible overloading” and recommended air bags to level the truck. The heaviest load for this truck has been a 4,000 lb. fiberglass fishing boat. At this time, no one else has inspected the truck. The truck, when empty, sits lower in the rear than in the front. If a small trailer is attached, it becomes even worse. Oncoming cars flash their headlights thinking mine are on high beam, which they are not.
Mfg Campaign: 11434431
Recall Date: Sep 26, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I purchased the 2020 Sierra 1500 because the label on the truck frame states that it can tow 9300lbs. Subsequently, in April 2021, I purchased a 34' Travel Trailer with a max capacity of 8995lbs. In August, I received a notice from GMC that they overstated the towing capacity by 500lbs. The new towing capacity is 8800lbs. GMC's response to my request for a refund was that they were not going to help me. Their solution is that I can be provided a new sticker by the dealer upon request. This does not resolve my issue, nor the issue of other Sierra owners who purchased this vehicle because of its stated towing capacity. In doing research, it appears that in model year 2014, GMC faced a class action lawsuit for misrepresenting their capabilities. I believe that this malpractice is a safety concern for me and many others. Attached is the towing label on the frame and the letter from GM.
Corrective Action:
I purchased the 2020 Sierra 1500 because the label on the truck frame states that it can tow 9300lbs. Subsequently, in April 2021, I purchased a 34' Travel Trailer with a max capacity of 8995lbs. In August, I received a notice from GMC that they overstated the towing capacity by 500lbs. The new towing capacity is 8800lbs. GMC's response to my request for a refund was that they were not going to help me. Their solution is that I can be provided a new sticker by the dealer upon request. This does not resolve my issue, nor the issue of other Sierra owners who purchased this vehicle because of its stated towing capacity. In doing research, it appears that in model year 2014, GMC faced a class action lawsuit for misrepresenting their capabilities. I believe that this malpractice is a safety concern for me and many others. Attached is the towing label on the frame and the letter from GM.
Additional Notes:
I purchased the 2020 Sierra 1500 because the label on the truck frame states that it can tow 9300lbs. Subsequently, in April 2021, I purchased a 34' Travel Trailer with a max capacity of 8995lbs. In August, I received a notice from GMC that they overstated the towing capacity by 500lbs. The new towing capacity is 8800lbs. GMC's response to my request for a refund was that they were not going to help me. Their solution is that I can be provided a new sticker by the dealer upon request. This does not resolve my issue, nor the issue of other Sierra owners who purchased this vehicle because of its stated towing capacity. In doing research, it appears that in model year 2014, GMC faced a class action lawsuit for misrepresenting their capabilities. I believe that this malpractice is a safety concern for me and many others. Attached is the towing label on the frame and the letter from GM.
Mfg Campaign: 11432679
Recall Date: Sep 12, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased the 2020 Sierra 1500 because the label on the truck frame states that it can tow 9300lbs. Subsequently, in April 2021, I purchased a 34' Travel Trailer with a max capacity of 8995lbs. In August, I received a notice from GMC that they overstated the towing capacity by 500lbs. The new towing capacity is 8800lbs. GMC's response to my request for a refund was that they were not going to help me. Their solution is that I can be provided a new sticker by the dealer upon request. This does not resolve my issue, nor the issue of other Sierra owners who purchased this vehicle because of its stated towing capacity. In doing research, it appears that in model year 2014, GMC faced a class action lawsuit for misrepresenting their capabilities. I believe that this malpractice is a safety concern for me and many others. Attached is the towing label on the frame and the letter from GM.
Corrective Action:
I purchased the 2020 Sierra 1500 because the label on the truck frame states that it can tow 9300lbs. Subsequently, in April 2021, I purchased a 34' Travel Trailer with a max capacity of 8995lbs. In August, I received a notice from GMC that they overstated the towing capacity by 500lbs. The new towing capacity is 8800lbs. GMC's response to my request for a refund was that they were not going to help me. Their solution is that I can be provided a new sticker by the dealer upon request. This does not resolve my issue, nor the issue of other Sierra owners who purchased this vehicle because of its stated towing capacity. In doing research, it appears that in model year 2014, GMC faced a class action lawsuit for misrepresenting their capabilities. I believe that this malpractice is a safety concern for me and many others. Attached is the towing label on the frame and the letter from GM.
Additional Notes:
I purchased the 2020 Sierra 1500 because the label on the truck frame states that it can tow 9300lbs. Subsequently, in April 2021, I purchased a 34' Travel Trailer with a max capacity of 8995lbs. In August, I received a notice from GMC that they overstated the towing capacity by 500lbs. The new towing capacity is 8800lbs. GMC's response to my request for a refund was that they were not going to help me. Their solution is that I can be provided a new sticker by the dealer upon request. This does not resolve my issue, nor the issue of other Sierra owners who purchased this vehicle because of its stated towing capacity. In doing research, it appears that in model year 2014, GMC faced a class action lawsuit for misrepresenting their capabilities. I believe that this malpractice is a safety concern for me and many others. Attached is the towing label on the frame and the letter from GM.
Mfg Campaign: 11432679
Recall Date: Sep 12, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I purchased the 2020 Sierra 1500 because the label on the truck frame states that it can tow 9300lbs. Subsequently, in April 2021, I purchased a 34' Travel Trailer with a max capacity of 8995lbs. In August, I received a notice from GMC that they overstated the towing capacity by 500lbs. The new towing capacity is 8800lbs. GMC's response to my request for a refund was that they were not going to help me. Their solution is that I can be provided a new sticker by the dealer upon request. This does not resolve my issue, nor the issue of other Sierra owners who purchased this vehicle because of its stated towing capacity. In doing research, it appears that in model year 2014, GMC faced a class action lawsuit for misrepresenting their capabilities. I believe that this malpractice is a safety concern for me and many others. Attached is the towing label on the frame and the letter from GM.
Corrective Action:
I purchased the 2020 Sierra 1500 because the label on the truck frame states that it can tow 9300lbs. Subsequently, in April 2021, I purchased a 34' Travel Trailer with a max capacity of 8995lbs. In August, I received a notice from GMC that they overstated the towing capacity by 500lbs. The new towing capacity is 8800lbs. GMC's response to my request for a refund was that they were not going to help me. Their solution is that I can be provided a new sticker by the dealer upon request. This does not resolve my issue, nor the issue of other Sierra owners who purchased this vehicle because of its stated towing capacity. In doing research, it appears that in model year 2014, GMC faced a class action lawsuit for misrepresenting their capabilities. I believe that this malpractice is a safety concern for me and many others. Attached is the towing label on the frame and the letter from GM.
Additional Notes:
I purchased the 2020 Sierra 1500 because the label on the truck frame states that it can tow 9300lbs. Subsequently, in April 2021, I purchased a 34' Travel Trailer with a max capacity of 8995lbs. In August, I received a notice from GMC that they overstated the towing capacity by 500lbs. The new towing capacity is 8800lbs. GMC's response to my request for a refund was that they were not going to help me. Their solution is that I can be provided a new sticker by the dealer upon request. This does not resolve my issue, nor the issue of other Sierra owners who purchased this vehicle because of its stated towing capacity. In doing research, it appears that in model year 2014, GMC faced a class action lawsuit for misrepresenting their capabilities. I believe that this malpractice is a safety concern for me and many others. Attached is the towing label on the frame and the letter from GM.
Mfg Campaign: 11432679
Recall Date: Sep 12, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Bought 9-4-2020. On 9-4-2021 went start vehicle and no electrical power, battery dead. Will not hold charge to start. Brand new purchased at Morgan GMC in Shreveport Louisiana
Corrective Action:
Bought 9-4-2020. On 9-4-2021 went start vehicle and no electrical power, battery dead. Will not hold charge to start. Brand new purchased at Morgan GMC in Shreveport Louisiana
Additional Notes:
Bought 9-4-2020. On 9-4-2021 went start vehicle and no electrical power, battery dead. Will not hold charge to start. Brand new purchased at Morgan GMC in Shreveport Louisiana
Mfg Campaign: 11431842
Recall Date: Sep 6, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I was driving my 2020 GMC Sierra AT4 at about 15mph on a 2 way city street slowing for a traffic light when my vehicle started to shake violently...at first thinking it was a flat, but the shaking was much different. As I was slowing in anticipation of the light, now at about 5mph, my truck suddenly dropped and stopped. This would have been catastrophic at freeway speeds! I immediately thought maybe someone had tried to steal the wheel overnight as I knew now it was not simply a flat, but knew I had wheels locks and thought that unlikely....this was while I was exiting my now parked truck. I knew the problem was on the front passenger side, and was shocked as I rounded the vehicle from the front only to find the entire front wheel assembly folded flat under my truck. The entire brake assembly was still intact, but the front drive shaft was pulled out, as well as the upper and lower ball joints. The brake hose became severed in this incident.
Corrective Action:
I was driving my 2020 GMC Sierra AT4 at about 15mph on a 2 way city street slowing for a traffic light when my vehicle started to shake violently...at first thinking it was a flat, but the shaking was much different. As I was slowing in anticipation of the light, now at about 5mph, my truck suddenly dropped and stopped. This would have been catastrophic at freeway speeds! I immediately thought maybe someone had tried to steal the wheel overnight as I knew now it was not simply a flat, but knew I had wheels locks and thought that unlikely....this was while I was exiting my now parked truck. I knew the problem was on the front passenger side, and was shocked as I rounded the vehicle from the front only to find the entire front wheel assembly folded flat under my truck. The entire brake assembly was still intact, but the front drive shaft was pulled out, as well as the upper and lower ball joints. The brake hose became severed in this incident.
Additional Notes:
I was driving my 2020 GMC Sierra AT4 at about 15mph on a 2 way city street slowing for a traffic light when my vehicle started to shake violently...at first thinking it was a flat, but the shaking was much different. As I was slowing in anticipation of the light, now at about 5mph, my truck suddenly dropped and stopped. This would have been catastrophic at freeway speeds! I immediately thought maybe someone had tried to steal the wheel overnight as I knew now it was not simply a flat, but knew I had wheels locks and thought that unlikely....this was while I was exiting my now parked truck. I knew the problem was on the front passenger side, and was shocked as I rounded the vehicle from the front only to find the entire front wheel assembly folded flat under my truck. The entire brake assembly was still intact, but the front drive shaft was pulled out, as well as the upper and lower ball joints. The brake hose became severed in this incident.
Mfg Campaign: 11431592
Recall Date: Sep 3, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Issue 1: Front left sensor(s), after a rain, car wash and now after an oil change, continuously vibrates the drivers seat and the red light warning stays lite indicating that an obstacle is located near the left front of the truck. This has happened on several occasions and after a time both indicator stop. Issue 2: When traveling on a freeway, twice now, the cruise control suddenly disengaged or decreased mileage, as if it had detected a vehicle in front of us. There was no vehicle within a quarter mile of us front or back, nor any vehicles on the side. No debris in the road either. Usually when the adaptive cruise is set and detects something in front the icons on the dash turn orange and starts to flash. That didn't happen, rather the cruise icon changed to blue in color and the truck slowed. This I would consider a safety risk. Both instances (December 2020 and April 2021) have been reported to a dealership and noted in a file. When the customer care person attempted to get malfunction codes, nothing appeared to be wrong with the vehicle.
Corrective Action:
Issue 1: Front left sensor(s), after a rain, car wash and now after an oil change, continuously vibrates the drivers seat and the red light warning stays lite indicating that an obstacle is located near the left front of the truck. This has happened on several occasions and after a time both indicator stop. Issue 2: When traveling on a freeway, twice now, the cruise control suddenly disengaged or decreased mileage, as if it had detected a vehicle in front of us. There was no vehicle within a quarter mile of us front or back, nor any vehicles on the side. No debris in the road either. Usually when the adaptive cruise is set and detects something in front the icons on the dash turn orange and starts to flash. That didn't happen, rather the cruise icon changed to blue in color and the truck slowed. This I would consider a safety risk. Both instances (December 2020 and April 2021) have been reported to a dealership and noted in a file. When the customer care person attempted to get malfunction codes, nothing appeared to be wrong with the vehicle.
Additional Notes:
Issue 1: Front left sensor(s), after a rain, car wash and now after an oil change, continuously vibrates the drivers seat and the red light warning stays lite indicating that an obstacle is located near the left front of the truck. This has happened on several occasions and after a time both indicator stop. Issue 2: When traveling on a freeway, twice now, the cruise control suddenly disengaged or decreased mileage, as if it had detected a vehicle in front of us. There was no vehicle within a quarter mile of us front or back, nor any vehicles on the side. No debris in the road either. Usually when the adaptive cruise is set and detects something in front the icons on the dash turn orange and starts to flash. That didn't happen, rather the cruise icon changed to blue in color and the truck slowed. This I would consider a safety risk. Both instances (December 2020 and April 2021) have been reported to a dealership and noted in a file. When the customer care person attempted to get malfunction codes, nothing appeared to be wrong with the vehicle.
Mfg Campaign: 11431270
Recall Date: Aug 31, 2021
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Issue 1: Front left sensor(s), after a rain, car wash and now after an oil change, continuously vibrates the drivers seat and the red light warning stays lite indicating that an obstacle is located near the left front of the truck. This has happened on several occasions and after a time both indicator stop. Issue 2: When traveling on a freeway, twice now, the cruise control suddenly disengaged or decreased mileage, as if it had detected a vehicle in front of us. There was no vehicle within a quarter mile of us front or back, nor any vehicles on the side. No debris in the road either. Usually when the adaptive cruise is set and detects something in front the icons on the dash turn orange and starts to flash. That didn't happen, rather the cruise icon changed to blue in color and the truck slowed. This I would consider a safety risk. Both instances (December 2020 and April 2021) have been reported to a dealership and noted in a file. When the customer care person attempted to get malfunction codes, nothing appeared to be wrong with the vehicle.
Corrective Action:
Issue 1: Front left sensor(s), after a rain, car wash and now after an oil change, continuously vibrates the drivers seat and the red light warning stays lite indicating that an obstacle is located near the left front of the truck. This has happened on several occasions and after a time both indicator stop. Issue 2: When traveling on a freeway, twice now, the cruise control suddenly disengaged or decreased mileage, as if it had detected a vehicle in front of us. There was no vehicle within a quarter mile of us front or back, nor any vehicles on the side. No debris in the road either. Usually when the adaptive cruise is set and detects something in front the icons on the dash turn orange and starts to flash. That didn't happen, rather the cruise icon changed to blue in color and the truck slowed. This I would consider a safety risk. Both instances (December 2020 and April 2021) have been reported to a dealership and noted in a file. When the customer care person attempted to get malfunction codes, nothing appeared to be wrong with the vehicle.
Additional Notes:
Issue 1: Front left sensor(s), after a rain, car wash and now after an oil change, continuously vibrates the drivers seat and the red light warning stays lite indicating that an obstacle is located near the left front of the truck. This has happened on several occasions and after a time both indicator stop. Issue 2: When traveling on a freeway, twice now, the cruise control suddenly disengaged or decreased mileage, as if it had detected a vehicle in front of us. There was no vehicle within a quarter mile of us front or back, nor any vehicles on the side. No debris in the road either. Usually when the adaptive cruise is set and detects something in front the icons on the dash turn orange and starts to flash. That didn't happen, rather the cruise icon changed to blue in color and the truck slowed. This I would consider a safety risk. Both instances (December 2020 and April 2021) have been reported to a dealership and noted in a file. When the customer care person attempted to get malfunction codes, nothing appeared to be wrong with the vehicle.
Mfg Campaign: 11431270
Recall Date: Aug 31, 2021
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Issue 1: Front left sensor(s), after a rain, car wash and now after an oil change, continuously vibrates the drivers seat and the red light warning stays lite indicating that an obstacle is located near the left front of the truck. This has happened on several occasions and after a time both indicator stop. Issue 2: When traveling on a freeway, twice now, the cruise control suddenly disengaged or decreased mileage, as if it had detected a vehicle in front of us. There was no vehicle within a quarter mile of us front or back, nor any vehicles on the side. No debris in the road either. Usually when the adaptive cruise is set and detects something in front the icons on the dash turn orange and starts to flash. That didn't happen, rather the cruise icon changed to blue in color and the truck slowed. This I would consider a safety risk. Both instances (December 2020 and April 2021) have been reported to a dealership and noted in a file. When the customer care person attempted to get malfunction codes, nothing appeared to be wrong with the vehicle.
Corrective Action:
Issue 1: Front left sensor(s), after a rain, car wash and now after an oil change, continuously vibrates the drivers seat and the red light warning stays lite indicating that an obstacle is located near the left front of the truck. This has happened on several occasions and after a time both indicator stop. Issue 2: When traveling on a freeway, twice now, the cruise control suddenly disengaged or decreased mileage, as if it had detected a vehicle in front of us. There was no vehicle within a quarter mile of us front or back, nor any vehicles on the side. No debris in the road either. Usually when the adaptive cruise is set and detects something in front the icons on the dash turn orange and starts to flash. That didn't happen, rather the cruise icon changed to blue in color and the truck slowed. This I would consider a safety risk. Both instances (December 2020 and April 2021) have been reported to a dealership and noted in a file. When the customer care person attempted to get malfunction codes, nothing appeared to be wrong with the vehicle.
Additional Notes:
Issue 1: Front left sensor(s), after a rain, car wash and now after an oil change, continuously vibrates the drivers seat and the red light warning stays lite indicating that an obstacle is located near the left front of the truck. This has happened on several occasions and after a time both indicator stop. Issue 2: When traveling on a freeway, twice now, the cruise control suddenly disengaged or decreased mileage, as if it had detected a vehicle in front of us. There was no vehicle within a quarter mile of us front or back, nor any vehicles on the side. No debris in the road either. Usually when the adaptive cruise is set and detects something in front the icons on the dash turn orange and starts to flash. That didn't happen, rather the cruise icon changed to blue in color and the truck slowed. This I would consider a safety risk. Both instances (December 2020 and April 2021) have been reported to a dealership and noted in a file. When the customer care person attempted to get malfunction codes, nothing appeared to be wrong with the vehicle.
Mfg Campaign: 11431270
Recall Date: Aug 31, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Repeated issues with exhaust and emissions components.
Corrective Action:
Repeated issues with exhaust and emissions components.
Additional Notes:
Repeated issues with exhaust and emissions components.
Mfg Campaign: 11428904
Recall Date: Aug 12, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Found improperly installed rear seals. The truck leaked oil and had to be towed to gmc dealership in Monahans Texas to be repaired. 1 month later the truck leaked oil again.
Corrective Action:
Found improperly installed rear seals. The truck leaked oil and had to be towed to gmc dealership in Monahans Texas to be repaired. 1 month later the truck leaked oil again.
Additional Notes:
Found improperly installed rear seals. The truck leaked oil and had to be towed to gmc dealership in Monahans Texas to be repaired. 1 month later the truck leaked oil again.
Mfg Campaign: 11428150
Recall Date: Aug 7, 2021
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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