Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
608 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AFTER STARTING MY TRUCK I GOT THE FOLLOWING MESSAGES SERVICE ESC SERVICE TRAILER BRAKE BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED STEERING ASSIST REDUCED DRIVE WITH CARE THOUGHT I WOULD JUST LIMP IT HOME ALTHOUGH AFTER LEAVING MY PARKING SPOT I REALIZED THAT I HAD ALMOST NO BRAKES AT A ALL. I RE PARKED THE TRUCK AND HAD IT TOWED TO THE DEALERSHIP WHICH IS TELLING ME THAT THEY RESET THE CODES BUT THAT THERE IS A POSSIBILITY OF IT HAPPENING AGAIN. NO BRAKES AT HIGHWAY SPEEDS WOULD BE DISASTROUS!
Corrective Action:
AFTER STARTING MY TRUCK I GOT THE FOLLOWING MESSAGES SERVICE ESC SERVICE TRAILER BRAKE BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED STEERING ASSIST REDUCED DRIVE WITH CARE THOUGHT I WOULD JUST LIMP IT HOME ALTHOUGH AFTER LEAVING MY PARKING SPOT I REALIZED THAT I HAD ALMOST NO BRAKES AT A ALL. I RE PARKED THE TRUCK AND HAD IT TOWED TO THE DEALERSHIP WHICH IS TELLING ME THAT THEY RESET THE CODES BUT THAT THERE IS A POSSIBILITY OF IT HAPPENING AGAIN. NO BRAKES AT HIGHWAY SPEEDS WOULD BE DISASTROUS!
Additional Notes:
AFTER STARTING MY TRUCK I GOT THE FOLLOWING MESSAGES SERVICE ESC SERVICE TRAILER BRAKE BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED STEERING ASSIST REDUCED DRIVE WITH CARE THOUGHT I WOULD JUST LIMP IT HOME ALTHOUGH AFTER LEAVING MY PARKING SPOT I REALIZED THAT I HAD ALMOST NO BRAKES AT A ALL. I RE PARKED THE TRUCK AND HAD IT TOWED TO THE DEALERSHIP WHICH IS TELLING ME THAT THEY RESET THE CODES BUT THAT THERE IS A POSSIBILITY OF IT HAPPENING AGAIN. NO BRAKES AT HIGHWAY SPEEDS WOULD BE DISASTROUS!
Mfg Campaign: 11290877
Recall Date: Dec 23, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAND NEW TRUCK, AT4, 15K MILES, 5 MONTHS OLD. WAS VERY COLD TODAY OUTSIDE, WAS IN A STORE AND STARTED VEHICLE REMOTELY. CAME OUTSIDE TO A RUNNING VEHICLE, SAT IN DRIVERS SEAT AND PRESSED START BUTTON. NOTICED MULTIPLE WARNING SOUNDS/LIGHTS, DASH READ "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC". THE ABS, CHECK ENGINE, BRAKE AND TRACTION CONTROL LIGHTS WERE ALSO ILLUMINATED. I IMMEDIATELY CALLED MY LOCAL GMC DEALER (WHO IS 5 MILES AWAY) AND READ THEM ALL THE MESSAGES AND ASKED IF THE VEHICLE WAS SAFE TO DRIVE TO THEIR LOCATION. AFTER A BRIEF HOLD, THE SERVICE TECH STATED THE VEHICLE WAS SAFE TO DRIVE OVER. I ATTEMPTED TO DRIVE THE VEHICLE OUT ONTO RT6. WHILE STILL IN THE PARKING LOT, TRAVELING APPROX 10-15MPH I WAS BARELY ABLE TO STOP THE VEHICLE. IT TOOK MY FULL POWER ON THE PEDDLE TO STOP, AND APPROXIMATE 20-30 FEET OF DISTANCE BEFORE IT STOPPED FULLY. I IMMEDIATELY CALLED THE SERVICE TECH BACK AND INFORMED HER THAT THE VEHICLE WAS NOT SAFE TO DRIVE WITH 5% OR SO BREAK CAPACITY. SHE PROVIDED THE GM NUMBER FOR ROADSIDE ASSISTANCE. THE TRUCK WAS TOWED TO THEIR SHOP A SHORT TIME AGO AND I AM AWAITING THEIR FEEDBACK. ON A SIDE NOTE, I WAITED IN THE TRUCK AS I DID NOT WANT TO SHUT IT DOWN, I WANTED THE SERVICE TECH TO SEE EXACTLY WHAT WAS ON THE SCREEN. AFTER ABOUT 30 MINS, WITH ME IN THE DRIVERS SEAT WITH THE KEYS, THE TRUCK SHUT ITSELF OFF. WHEN IT RESTARTED THE MESSAGES WERE GONE, BUT THE CHECK ENGINE LIGHT REMAINED. LUCKILY I TOOK PHOTOS AND VIDEO RECORDED THIS ISSUE PRIOR TO. THE LOSS OF BRAKES FOR ANY ISSUE SHOULD BE TREATED WITH THE UTTERMOST CARE FOR SAFETY OF THE GENERAL PUBLIC. THIS SEEMLY KNOWN ISSUE WILL (IF NOT ALREADY) RESULT IN INJURY OR DEATH IF NOT CORRECTED QUICKLY.
Corrective Action:
BRAND NEW TRUCK, AT4, 15K MILES, 5 MONTHS OLD. WAS VERY COLD TODAY OUTSIDE, WAS IN A STORE AND STARTED VEHICLE REMOTELY. CAME OUTSIDE TO A RUNNING VEHICLE, SAT IN DRIVERS SEAT AND PRESSED START BUTTON. NOTICED MULTIPLE WARNING SOUNDS/LIGHTS, DASH READ "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC". THE ABS, CHECK ENGINE, BRAKE AND TRACTION CONTROL LIGHTS WERE ALSO ILLUMINATED. I IMMEDIATELY CALLED MY LOCAL GMC DEALER (WHO IS 5 MILES AWAY) AND READ THEM ALL THE MESSAGES AND ASKED IF THE VEHICLE WAS SAFE TO DRIVE TO THEIR LOCATION. AFTER A BRIEF HOLD, THE SERVICE TECH STATED THE VEHICLE WAS SAFE TO DRIVE OVER. I ATTEMPTED TO DRIVE THE VEHICLE OUT ONTO RT6. WHILE STILL IN THE PARKING LOT, TRAVELING APPROX 10-15MPH I WAS BARELY ABLE TO STOP THE VEHICLE. IT TOOK MY FULL POWER ON THE PEDDLE TO STOP, AND APPROXIMATE 20-30 FEET OF DISTANCE BEFORE IT STOPPED FULLY. I IMMEDIATELY CALLED THE SERVICE TECH BACK AND INFORMED HER THAT THE VEHICLE WAS NOT SAFE TO DRIVE WITH 5% OR SO BREAK CAPACITY. SHE PROVIDED THE GM NUMBER FOR ROADSIDE ASSISTANCE. THE TRUCK WAS TOWED TO THEIR SHOP A SHORT TIME AGO AND I AM AWAITING THEIR FEEDBACK. ON A SIDE NOTE, I WAITED IN THE TRUCK AS I DID NOT WANT TO SHUT IT DOWN, I WANTED THE SERVICE TECH TO SEE EXACTLY WHAT WAS ON THE SCREEN. AFTER ABOUT 30 MINS, WITH ME IN THE DRIVERS SEAT WITH THE KEYS, THE TRUCK SHUT ITSELF OFF. WHEN IT RESTARTED THE MESSAGES WERE GONE, BUT THE CHECK ENGINE LIGHT REMAINED. LUCKILY I TOOK PHOTOS AND VIDEO RECORDED THIS ISSUE PRIOR TO. THE LOSS OF BRAKES FOR ANY ISSUE SHOULD BE TREATED WITH THE UTTERMOST CARE FOR SAFETY OF THE GENERAL PUBLIC. THIS SEEMLY KNOWN ISSUE WILL (IF NOT ALREADY) RESULT IN INJURY OR DEATH IF NOT CORRECTED QUICKLY.
Additional Notes:
BRAND NEW TRUCK, AT4, 15K MILES, 5 MONTHS OLD. WAS VERY COLD TODAY OUTSIDE, WAS IN A STORE AND STARTED VEHICLE REMOTELY. CAME OUTSIDE TO A RUNNING VEHICLE, SAT IN DRIVERS SEAT AND PRESSED START BUTTON. NOTICED MULTIPLE WARNING SOUNDS/LIGHTS, DASH READ "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC". THE ABS, CHECK ENGINE, BRAKE AND TRACTION CONTROL LIGHTS WERE ALSO ILLUMINATED. I IMMEDIATELY CALLED MY LOCAL GMC DEALER (WHO IS 5 MILES AWAY) AND READ THEM ALL THE MESSAGES AND ASKED IF THE VEHICLE WAS SAFE TO DRIVE TO THEIR LOCATION. AFTER A BRIEF HOLD, THE SERVICE TECH STATED THE VEHICLE WAS SAFE TO DRIVE OVER. I ATTEMPTED TO DRIVE THE VEHICLE OUT ONTO RT6. WHILE STILL IN THE PARKING LOT, TRAVELING APPROX 10-15MPH I WAS BARELY ABLE TO STOP THE VEHICLE. IT TOOK MY FULL POWER ON THE PEDDLE TO STOP, AND APPROXIMATE 20-30 FEET OF DISTANCE BEFORE IT STOPPED FULLY. I IMMEDIATELY CALLED THE SERVICE TECH BACK AND INFORMED HER THAT THE VEHICLE WAS NOT SAFE TO DRIVE WITH 5% OR SO BREAK CAPACITY. SHE PROVIDED THE GM NUMBER FOR ROADSIDE ASSISTANCE. THE TRUCK WAS TOWED TO THEIR SHOP A SHORT TIME AGO AND I AM AWAITING THEIR FEEDBACK. ON A SIDE NOTE, I WAITED IN THE TRUCK AS I DID NOT WANT TO SHUT IT DOWN, I WANTED THE SERVICE TECH TO SEE EXACTLY WHAT WAS ON THE SCREEN. AFTER ABOUT 30 MINS, WITH ME IN THE DRIVERS SEAT WITH THE KEYS, THE TRUCK SHUT ITSELF OFF. WHEN IT RESTARTED THE MESSAGES WERE GONE, BUT THE CHECK ENGINE LIGHT REMAINED. LUCKILY I TOOK PHOTOS AND VIDEO RECORDED THIS ISSUE PRIOR TO. THE LOSS OF BRAKES FOR ANY ISSUE SHOULD BE TREATED WITH THE UTTERMOST CARE FOR SAFETY OF THE GENERAL PUBLIC. THIS SEEMLY KNOWN ISSUE WILL (IF NOT ALREADY) RESULT IN INJURY OR DEATH IF NOT CORRECTED QUICKLY.
Mfg Campaign: 11290101
Recall Date: Dec 19, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN YOU REVERSE AT NIGHT TIME...THE BACKUP CAMERA COMES ON AT MAXIMUM BRIGHTNESS AND CANNOT BE DIMMED...BLINDING THE DRIVER
Corrective Action:
WHEN YOU REVERSE AT NIGHT TIME...THE BACKUP CAMERA COMES ON AT MAXIMUM BRIGHTNESS AND CANNOT BE DIMMED...BLINDING THE DRIVER
Additional Notes:
WHEN YOU REVERSE AT NIGHT TIME...THE BACKUP CAMERA COMES ON AT MAXIMUM BRIGHTNESS AND CANNOT BE DIMMED...BLINDING THE DRIVER
Mfg Campaign: 11290106
Recall Date: Dec 19, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TOOK MY TRUCK FOR A RECALL AT THE GMC DEALER YESTERDAY FOR BOTH SEATBELT TENSIONER AND TO UPDATE THE BRAKE SYSTEM. AFTER THAT EARLIER TODAY AFTER A RED LIGHT I GOT A BUNCH OF WARNING LIGHTS. THE WARNING LIGHTS FOR BRAKE SYSTEM FAILURE, SERVICE ESC, TRACTION CONTROL OFF, AND SERVICE TRAILER BRAKE SYSTEM CAME ON. BRAKES ALL OF A SUDDEN GOT REALLY WEAK ALMOST CRASHED HAD TO BRAKE WAY EARLIER THAN I NEED TO AND DRIVE SLOW. TRUCK WAS RUNNING GREAT UNTIL I GOT THE RECALL DONE.
Corrective Action:
TOOK MY TRUCK FOR A RECALL AT THE GMC DEALER YESTERDAY FOR BOTH SEATBELT TENSIONER AND TO UPDATE THE BRAKE SYSTEM. AFTER THAT EARLIER TODAY AFTER A RED LIGHT I GOT A BUNCH OF WARNING LIGHTS. THE WARNING LIGHTS FOR BRAKE SYSTEM FAILURE, SERVICE ESC, TRACTION CONTROL OFF, AND SERVICE TRAILER BRAKE SYSTEM CAME ON. BRAKES ALL OF A SUDDEN GOT REALLY WEAK ALMOST CRASHED HAD TO BRAKE WAY EARLIER THAN I NEED TO AND DRIVE SLOW. TRUCK WAS RUNNING GREAT UNTIL I GOT THE RECALL DONE.
Additional Notes:
TOOK MY TRUCK FOR A RECALL AT THE GMC DEALER YESTERDAY FOR BOTH SEATBELT TENSIONER AND TO UPDATE THE BRAKE SYSTEM. AFTER THAT EARLIER TODAY AFTER A RED LIGHT I GOT A BUNCH OF WARNING LIGHTS. THE WARNING LIGHTS FOR BRAKE SYSTEM FAILURE, SERVICE ESC, TRACTION CONTROL OFF, AND SERVICE TRAILER BRAKE SYSTEM CAME ON. BRAKES ALL OF A SUDDEN GOT REALLY WEAK ALMOST CRASHED HAD TO BRAKE WAY EARLIER THAN I NEED TO AND DRIVE SLOW. TRUCK WAS RUNNING GREAT UNTIL I GOT THE RECALL DONE.
Mfg Campaign: 11289777
Recall Date: Dec 18, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAND NEW 2019 GMC SIERRA AT4, JUST UNDER 14K MILES. UPON STARTING THE TRUCK, THE FOLLOWING WARNINGS CAME ON. "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC" CHECK ENGINE" I TURNED THE TRICK OFF, OPENED AND CLOSED MY DOOR, THEN RESTARTED. UPON RESTART, EVERYTHING WAS GONE, NO WARNINGS. APPROXIMATELY 1.5 MILES LATER I WAS AT HIGHWAY SPEEDS (70MPH) WHEN ALL THE MESSAGES RETURNED. I ATTEMPTED TO BRAKE BUT THERE WAS NO RESPONSE, PEDAL WENT NEARLY TO THE FLOOR. I ONLY SURVIVED THE INCIDENT BY SHIFTING INTO MANUAL, DOWNSHIFTING TO ENGINE BRAKE, AND STANDING ON THE WHAT I'M GUESSING WAS 5 OR 10 PERCENT BRAKE PEDAL. LUCKILY THERE WAS AN EMPTY LANE FOR ME TO DO THIS IN.
Corrective Action:
BRAND NEW 2019 GMC SIERRA AT4, JUST UNDER 14K MILES. UPON STARTING THE TRUCK, THE FOLLOWING WARNINGS CAME ON. "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC" CHECK ENGINE" I TURNED THE TRICK OFF, OPENED AND CLOSED MY DOOR, THEN RESTARTED. UPON RESTART, EVERYTHING WAS GONE, NO WARNINGS. APPROXIMATELY 1.5 MILES LATER I WAS AT HIGHWAY SPEEDS (70MPH) WHEN ALL THE MESSAGES RETURNED. I ATTEMPTED TO BRAKE BUT THERE WAS NO RESPONSE, PEDAL WENT NEARLY TO THE FLOOR. I ONLY SURVIVED THE INCIDENT BY SHIFTING INTO MANUAL, DOWNSHIFTING TO ENGINE BRAKE, AND STANDING ON THE WHAT I'M GUESSING WAS 5 OR 10 PERCENT BRAKE PEDAL. LUCKILY THERE WAS AN EMPTY LANE FOR ME TO DO THIS IN.
Additional Notes:
BRAND NEW 2019 GMC SIERRA AT4, JUST UNDER 14K MILES. UPON STARTING THE TRUCK, THE FOLLOWING WARNINGS CAME ON. "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC" CHECK ENGINE" I TURNED THE TRICK OFF, OPENED AND CLOSED MY DOOR, THEN RESTARTED. UPON RESTART, EVERYTHING WAS GONE, NO WARNINGS. APPROXIMATELY 1.5 MILES LATER I WAS AT HIGHWAY SPEEDS (70MPH) WHEN ALL THE MESSAGES RETURNED. I ATTEMPTED TO BRAKE BUT THERE WAS NO RESPONSE, PEDAL WENT NEARLY TO THE FLOOR. I ONLY SURVIVED THE INCIDENT BY SHIFTING INTO MANUAL, DOWNSHIFTING TO ENGINE BRAKE, AND STANDING ON THE WHAT I'M GUESSING WAS 5 OR 10 PERCENT BRAKE PEDAL. LUCKILY THERE WAS AN EMPTY LANE FOR ME TO DO THIS IN.
Mfg Campaign: 11289409
Recall Date: Dec 16, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
BRAND NEW 2019 GMC SIERRA AT4, JUST UNDER 14K MILES. UPON STARTING THE TRUCK, THE FOLLOWING WARNINGS CAME ON. "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC" CHECK ENGINE" I TURNED THE TRICK OFF, OPENED AND CLOSED MY DOOR, THEN RESTARTED. UPON RESTART, EVERYTHING WAS GONE, NO WARNINGS. APPROXIMATELY 1.5 MILES LATER I WAS AT HIGHWAY SPEEDS (70MPH) WHEN ALL THE MESSAGES RETURNED. I ATTEMPTED TO BRAKE BUT THERE WAS NO RESPONSE, PEDAL WENT NEARLY TO THE FLOOR. I ONLY SURVIVED THE INCIDENT BY SHIFTING INTO MANUAL, DOWNSHIFTING TO ENGINE BRAKE, AND STANDING ON THE WHAT I'M GUESSING WAS 5 OR 10 PERCENT BRAKE PEDAL. LUCKILY THERE WAS AN EMPTY LANE FOR ME TO DO THIS IN.
Corrective Action:
BRAND NEW 2019 GMC SIERRA AT4, JUST UNDER 14K MILES. UPON STARTING THE TRUCK, THE FOLLOWING WARNINGS CAME ON. "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC" CHECK ENGINE" I TURNED THE TRICK OFF, OPENED AND CLOSED MY DOOR, THEN RESTARTED. UPON RESTART, EVERYTHING WAS GONE, NO WARNINGS. APPROXIMATELY 1.5 MILES LATER I WAS AT HIGHWAY SPEEDS (70MPH) WHEN ALL THE MESSAGES RETURNED. I ATTEMPTED TO BRAKE BUT THERE WAS NO RESPONSE, PEDAL WENT NEARLY TO THE FLOOR. I ONLY SURVIVED THE INCIDENT BY SHIFTING INTO MANUAL, DOWNSHIFTING TO ENGINE BRAKE, AND STANDING ON THE WHAT I'M GUESSING WAS 5 OR 10 PERCENT BRAKE PEDAL. LUCKILY THERE WAS AN EMPTY LANE FOR ME TO DO THIS IN.
Additional Notes:
BRAND NEW 2019 GMC SIERRA AT4, JUST UNDER 14K MILES. UPON STARTING THE TRUCK, THE FOLLOWING WARNINGS CAME ON. "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC" CHECK ENGINE" I TURNED THE TRICK OFF, OPENED AND CLOSED MY DOOR, THEN RESTARTED. UPON RESTART, EVERYTHING WAS GONE, NO WARNINGS. APPROXIMATELY 1.5 MILES LATER I WAS AT HIGHWAY SPEEDS (70MPH) WHEN ALL THE MESSAGES RETURNED. I ATTEMPTED TO BRAKE BUT THERE WAS NO RESPONSE, PEDAL WENT NEARLY TO THE FLOOR. I ONLY SURVIVED THE INCIDENT BY SHIFTING INTO MANUAL, DOWNSHIFTING TO ENGINE BRAKE, AND STANDING ON THE WHAT I'M GUESSING WAS 5 OR 10 PERCENT BRAKE PEDAL. LUCKILY THERE WAS AN EMPTY LANE FOR ME TO DO THIS IN.
Mfg Campaign: 11289409
Recall Date: Dec 16, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
RANDOM INTERMITTENT VEHICLE BRAKE FAILURE. I HAVE EXPERIENCED RANDOM BRAKE FAILURE FOR 45 MINUTES AT A TIME ON MY SIERRA. NO CODES OR WARNINGS ARE SHOWN WHEN IT HAPPENS. OCCURS WHILE DRIVING, AND RANDOM. CONDITION CREATES AN EXTREMELY HARD PEDDLE WITH EXTREMELY REDUCED BRAKING POWER. SAFE STOPPING DISTANCE IS INCREASED AT LEAST 3 FOLD. VEHICLE BRAKES WILL START WORKING AGAIN IF TRUCK IS LEFT PARKED AND IGNITION OFF AFTER 30 MINUTES. I BROUGHT THE TRUCK INTO THE SERVICING DEALER, THEY DROVE IT 30 MILES AND A WEEK LATER, GM INSTRUCTED ME TO PICK MY TRUCK BACK UP AFTER NO REPAIRS DO TO THEY COULD NOT DUPLICATE. I EXPRESSED EXTREME CONCERN ABOUT SAFETY, AND GM STANCE IS, "NO CODES NO PROBLEM". I WAS INSTRUCTED BY GM TO SIMPLY BRING IT BACK IN WHEN MY BRAKES FAIL AGAIN. 2 WEEKS LATER, MY BRAKES FAILED AGAIN, CREATING A DANGEROUS SITUATION. ONCE AGAIN, THE TRUCK CORRECTED ITSELF AFTER SITTING WITH THE IGNITION OFF FOR 30 MINUTES. I BROUGHT IT BACK TO THE DEALER, AND THEY DROVE IT AND "COULD NOT DUPLICATE CUSTOMER CONCERN" ONCE AGAIN. ONCE AGAIN I WAS INSTRUCTED TO BRING THE TRUCK BACK IN WHEN THE BRAKES FAIL DURING THEIR OPEN BUSINESS HOURS SO THAT THEY CAN SEE IT FOR THEMSELVES. THIS IS AN EXTREMELY DANGEROUS CONDITION, AND THIS TRUCK SHOULD BE OFF THE ROAD AND CONCERNING TO GM, BUT IT IS NOT. THROUGH RESEARCH, I HAVE FOUND MANY OTHER PEOPLE WITH THE SAME TRUCK YEAR AND MODEL WITH THE SAME PROBLEMS, AND GM IS NEGLIGENT TOWARDS OUR SAFETY AND THE INNOCENT PEOPLE ON THE ROAD. THIS NEW "E-BOOST" BRAKING SYSTEM NEEDS TO BE INVESTIGATED BEFORE MY FAMILY OR OTHERS ARE KILLED OR INJURED BY THIS DEFECTIVE SYSTEM. BRAKE FAILURE OCCURRED BOTH TIMES WHEN ATTEMPTING SLOWING DOWN FOR CURVES AND STOPPED TRAFFIC AT HIGHWAY SPEEDS AND PERSISTED AT ALL CONDITIONS UNTIL IT RESET ITSELF AFTER SITTING OFF FOR 30 MINUTES.
Corrective Action:
RANDOM INTERMITTENT VEHICLE BRAKE FAILURE. I HAVE EXPERIENCED RANDOM BRAKE FAILURE FOR 45 MINUTES AT A TIME ON MY SIERRA. NO CODES OR WARNINGS ARE SHOWN WHEN IT HAPPENS. OCCURS WHILE DRIVING, AND RANDOM. CONDITION CREATES AN EXTREMELY HARD PEDDLE WITH EXTREMELY REDUCED BRAKING POWER. SAFE STOPPING DISTANCE IS INCREASED AT LEAST 3 FOLD. VEHICLE BRAKES WILL START WORKING AGAIN IF TRUCK IS LEFT PARKED AND IGNITION OFF AFTER 30 MINUTES. I BROUGHT THE TRUCK INTO THE SERVICING DEALER, THEY DROVE IT 30 MILES AND A WEEK LATER, GM INSTRUCTED ME TO PICK MY TRUCK BACK UP AFTER NO REPAIRS DO TO THEY COULD NOT DUPLICATE. I EXPRESSED EXTREME CONCERN ABOUT SAFETY, AND GM STANCE IS, "NO CODES NO PROBLEM". I WAS INSTRUCTED BY GM TO SIMPLY BRING IT BACK IN WHEN MY BRAKES FAIL AGAIN. 2 WEEKS LATER, MY BRAKES FAILED AGAIN, CREATING A DANGEROUS SITUATION. ONCE AGAIN, THE TRUCK CORRECTED ITSELF AFTER SITTING WITH THE IGNITION OFF FOR 30 MINUTES. I BROUGHT IT BACK TO THE DEALER, AND THEY DROVE IT AND "COULD NOT DUPLICATE CUSTOMER CONCERN" ONCE AGAIN. ONCE AGAIN I WAS INSTRUCTED TO BRING THE TRUCK BACK IN WHEN THE BRAKES FAIL DURING THEIR OPEN BUSINESS HOURS SO THAT THEY CAN SEE IT FOR THEMSELVES. THIS IS AN EXTREMELY DANGEROUS CONDITION, AND THIS TRUCK SHOULD BE OFF THE ROAD AND CONCERNING TO GM, BUT IT IS NOT. THROUGH RESEARCH, I HAVE FOUND MANY OTHER PEOPLE WITH THE SAME TRUCK YEAR AND MODEL WITH THE SAME PROBLEMS, AND GM IS NEGLIGENT TOWARDS OUR SAFETY AND THE INNOCENT PEOPLE ON THE ROAD. THIS NEW "E-BOOST" BRAKING SYSTEM NEEDS TO BE INVESTIGATED BEFORE MY FAMILY OR OTHERS ARE KILLED OR INJURED BY THIS DEFECTIVE SYSTEM. BRAKE FAILURE OCCURRED BOTH TIMES WHEN ATTEMPTING SLOWING DOWN FOR CURVES AND STOPPED TRAFFIC AT HIGHWAY SPEEDS AND PERSISTED AT ALL CONDITIONS UNTIL IT RESET ITSELF AFTER SITTING OFF FOR 30 MINUTES.
Additional Notes:
RANDOM INTERMITTENT VEHICLE BRAKE FAILURE. I HAVE EXPERIENCED RANDOM BRAKE FAILURE FOR 45 MINUTES AT A TIME ON MY SIERRA. NO CODES OR WARNINGS ARE SHOWN WHEN IT HAPPENS. OCCURS WHILE DRIVING, AND RANDOM. CONDITION CREATES AN EXTREMELY HARD PEDDLE WITH EXTREMELY REDUCED BRAKING POWER. SAFE STOPPING DISTANCE IS INCREASED AT LEAST 3 FOLD. VEHICLE BRAKES WILL START WORKING AGAIN IF TRUCK IS LEFT PARKED AND IGNITION OFF AFTER 30 MINUTES. I BROUGHT THE TRUCK INTO THE SERVICING DEALER, THEY DROVE IT 30 MILES AND A WEEK LATER, GM INSTRUCTED ME TO PICK MY TRUCK BACK UP AFTER NO REPAIRS DO TO THEY COULD NOT DUPLICATE. I EXPRESSED EXTREME CONCERN ABOUT SAFETY, AND GM STANCE IS, "NO CODES NO PROBLEM". I WAS INSTRUCTED BY GM TO SIMPLY BRING IT BACK IN WHEN MY BRAKES FAIL AGAIN. 2 WEEKS LATER, MY BRAKES FAILED AGAIN, CREATING A DANGEROUS SITUATION. ONCE AGAIN, THE TRUCK CORRECTED ITSELF AFTER SITTING WITH THE IGNITION OFF FOR 30 MINUTES. I BROUGHT IT BACK TO THE DEALER, AND THEY DROVE IT AND "COULD NOT DUPLICATE CUSTOMER CONCERN" ONCE AGAIN. ONCE AGAIN I WAS INSTRUCTED TO BRING THE TRUCK BACK IN WHEN THE BRAKES FAIL DURING THEIR OPEN BUSINESS HOURS SO THAT THEY CAN SEE IT FOR THEMSELVES. THIS IS AN EXTREMELY DANGEROUS CONDITION, AND THIS TRUCK SHOULD BE OFF THE ROAD AND CONCERNING TO GM, BUT IT IS NOT. THROUGH RESEARCH, I HAVE FOUND MANY OTHER PEOPLE WITH THE SAME TRUCK YEAR AND MODEL WITH THE SAME PROBLEMS, AND GM IS NEGLIGENT TOWARDS OUR SAFETY AND THE INNOCENT PEOPLE ON THE ROAD. THIS NEW "E-BOOST" BRAKING SYSTEM NEEDS TO BE INVESTIGATED BEFORE MY FAMILY OR OTHERS ARE KILLED OR INJURED BY THIS DEFECTIVE SYSTEM. BRAKE FAILURE OCCURRED BOTH TIMES WHEN ATTEMPTING SLOWING DOWN FOR CURVES AND STOPPED TRAFFIC AT HIGHWAY SPEEDS AND PERSISTED AT ALL CONDITIONS UNTIL IT RESET ITSELF AFTER SITTING OFF FOR 30 MINUTES.
Mfg Campaign: 11288600
Recall Date: Dec 12, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS MORNING WHEN I USED THE BACKUP CAMERA IT WAS PERFECTLY FINE. ONCE I GET TO WORK AND STARTED BACKING UP AT A SLIGHT TURN BC I WAS PARKING NEXT TO ANOTHER VEHICLE IT GAVE ME A BLUE SCREEN SAYING 'SERVICE REAR VISION SYSTEM'. IT ALSO DOES THIS WHILE STATIONARY. THIS IS A HIGHLY UNSAFE PROBLEM TO ME, BECAUSE IT DOESN'T ALLOW ME TO OPERATE THE VEHICLE SAFELY PUTTING ME AND OTHERS AT RISK.
Corrective Action:
THIS MORNING WHEN I USED THE BACKUP CAMERA IT WAS PERFECTLY FINE. ONCE I GET TO WORK AND STARTED BACKING UP AT A SLIGHT TURN BC I WAS PARKING NEXT TO ANOTHER VEHICLE IT GAVE ME A BLUE SCREEN SAYING 'SERVICE REAR VISION SYSTEM'. IT ALSO DOES THIS WHILE STATIONARY. THIS IS A HIGHLY UNSAFE PROBLEM TO ME, BECAUSE IT DOESN'T ALLOW ME TO OPERATE THE VEHICLE SAFELY PUTTING ME AND OTHERS AT RISK.
Additional Notes:
THIS MORNING WHEN I USED THE BACKUP CAMERA IT WAS PERFECTLY FINE. ONCE I GET TO WORK AND STARTED BACKING UP AT A SLIGHT TURN BC I WAS PARKING NEXT TO ANOTHER VEHICLE IT GAVE ME A BLUE SCREEN SAYING 'SERVICE REAR VISION SYSTEM'. IT ALSO DOES THIS WHILE STATIONARY. THIS IS A HIGHLY UNSAFE PROBLEM TO ME, BECAUSE IT DOESN'T ALLOW ME TO OPERATE THE VEHICLE SAFELY PUTTING ME AND OTHERS AT RISK.
Mfg Campaign: 11288312
Recall Date: Dec 11, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
UPON ACCELERATION MY "SERVICE ESC" INDICATOR LIGHTS CAME ON AND MY BRAKES BECAME NEARLY UNUSABLE AND LOOSE STEERING. I PULLED INTO A GAS STATION AND AFTER 5 MINUTES THE ERROR CLEARED. THIS HAPPENED THE PREVIOUS WEEK AND THE DEALER SAID THEY COULD NOT FIND ANY CODES IN THE COMPUTER.
Corrective Action:
UPON ACCELERATION MY "SERVICE ESC" INDICATOR LIGHTS CAME ON AND MY BRAKES BECAME NEARLY UNUSABLE AND LOOSE STEERING. I PULLED INTO A GAS STATION AND AFTER 5 MINUTES THE ERROR CLEARED. THIS HAPPENED THE PREVIOUS WEEK AND THE DEALER SAID THEY COULD NOT FIND ANY CODES IN THE COMPUTER.
Additional Notes:
UPON ACCELERATION MY "SERVICE ESC" INDICATOR LIGHTS CAME ON AND MY BRAKES BECAME NEARLY UNUSABLE AND LOOSE STEERING. I PULLED INTO A GAS STATION AND AFTER 5 MINUTES THE ERROR CLEARED. THIS HAPPENED THE PREVIOUS WEEK AND THE DEALER SAID THEY COULD NOT FIND ANY CODES IN THE COMPUTER.
Mfg Campaign: 11288153
Recall Date: Dec 10, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
UPON ACCELERATION MY "SERVICE ESC" INDICATOR LIGHTS CAME ON AND MY BRAKES BECAME NEARLY UNUSABLE AND LOOSE STEERING. I PULLED INTO A GAS STATION AND AFTER 5 MINUTES THE ERROR CLEARED. THIS HAPPENED THE PREVIOUS WEEK AND THE DEALER SAID THEY COULD NOT FIND ANY CODES IN THE COMPUTER.
Corrective Action:
UPON ACCELERATION MY "SERVICE ESC" INDICATOR LIGHTS CAME ON AND MY BRAKES BECAME NEARLY UNUSABLE AND LOOSE STEERING. I PULLED INTO A GAS STATION AND AFTER 5 MINUTES THE ERROR CLEARED. THIS HAPPENED THE PREVIOUS WEEK AND THE DEALER SAID THEY COULD NOT FIND ANY CODES IN THE COMPUTER.
Additional Notes:
UPON ACCELERATION MY "SERVICE ESC" INDICATOR LIGHTS CAME ON AND MY BRAKES BECAME NEARLY UNUSABLE AND LOOSE STEERING. I PULLED INTO A GAS STATION AND AFTER 5 MINUTES THE ERROR CLEARED. THIS HAPPENED THE PREVIOUS WEEK AND THE DEALER SAID THEY COULD NOT FIND ANY CODES IN THE COMPUTER.
Mfg Campaign: 11288153
Recall Date: Dec 10, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
UPON ACCELERATION MY "SERVICE ESC" INDICATOR LIGHTS CAME ON AND MY BRAKES BECAME NEARLY UNUSABLE AND LOOSE STEERING. I PULLED INTO A GAS STATION AND AFTER 5 MINUTES THE ERROR CLEARED. THIS HAPPENED THE PREVIOUS WEEK AND THE DEALER SAID THEY COULD NOT FIND ANY CODES IN THE COMPUTER.
Corrective Action:
UPON ACCELERATION MY "SERVICE ESC" INDICATOR LIGHTS CAME ON AND MY BRAKES BECAME NEARLY UNUSABLE AND LOOSE STEERING. I PULLED INTO A GAS STATION AND AFTER 5 MINUTES THE ERROR CLEARED. THIS HAPPENED THE PREVIOUS WEEK AND THE DEALER SAID THEY COULD NOT FIND ANY CODES IN THE COMPUTER.
Additional Notes:
UPON ACCELERATION MY "SERVICE ESC" INDICATOR LIGHTS CAME ON AND MY BRAKES BECAME NEARLY UNUSABLE AND LOOSE STEERING. I PULLED INTO A GAS STATION AND AFTER 5 MINUTES THE ERROR CLEARED. THIS HAPPENED THE PREVIOUS WEEK AND THE DEALER SAID THEY COULD NOT FIND ANY CODES IN THE COMPUTER.
Mfg Campaign: 11288153
Recall Date: Dec 10, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
YOU CAN CONSTANTLY FEEL A BUMP,CLUNK & TRANSMISSION SLIP WHEN GOING FROM REVERSE TO DRIVE. THIS IS DANGEROUS AS I WAS PULLING A SMALL BOAT AND IT CAME OFF THE HITCH HITTING THE TRUCKS TAILGATE AND CAUSING DAMAGE TO IT. THIS WILL HAPPEN SECONDS AFTER DRIVE IS ALREADY ENGAGED. AFTER 3RD TIME I TOOK TO DEALER THE MECHANIC GAVE ME A GMC MEMO THAT STATES THAT THIS IS NORMAL FOR THIS MODEL TRUCK TO DO THIS. MECHANIC STATED GM HAS KNOWN ABOUT THIS ISSUE FOR YEARS. ARE YOU KIDDING ME ? SOUNDS LIKE POOR ENGINEERING. I WAS NEVER TOLD THIS WOULD HAPPEN PRE PURCHASE OR I WOULD OF NEVER BOUGHT THE TRUCK. HAVE HAD CONSTANT PROBLEMS WITH THIS TRUCK SINCE I BOUGHT IT. HAVE HAD THE SEAT BELT PILLAR COVER FALL OFF 3 TIMES DEALER SAYS THEY WILL CHANGE SEATBELT, WAITING OVER 2 MONTHS AND NO PARTS OR REPAIR. I HAVE A WARNING TO SERVICE BRAKE PAD SENSOR MONITOR. TOOK TO DEALER AND THEY SAY THEY CAN'T GET PARTS FOR IT YET BECAUSE GM IS ON STRIKE AND HAVE BEEN WAITING FOR PARTS AND REPAIR FOR OVER 2 MONTHS . HAVE HAD A STEERING WHEEL COLUMN WARNING ALSO. DEALER BLAMES EVERYTHING ON SOFTWARE ISSUE. MY DIAGNOSTIC REPORT EACH MONTH STATES TRUCK IS IN PERFECT ORDER EVEN THOUGH I HAVE HAD A WARNING LIGHT FOR OVER 2 MONTHS !!!!! NOW THERE IS A RECALL FOR THE SEATBELT PRETENSIONER THAT IT MIGHT CAUSE A FIRE ! WHAT A PIECE OF JUNK THIS TRUCK IS I TRIED TO SUPPORT THE AMERICAN ECONOMY BY BUYING AN AMERICAN TRUCK AND LOOK WHAT I GET ! I SHOULD OF BOUGHT A TOYOTA TUNDRA !!!!!!!
Corrective Action:
YOU CAN CONSTANTLY FEEL A BUMP,CLUNK & TRANSMISSION SLIP WHEN GOING FROM REVERSE TO DRIVE. THIS IS DANGEROUS AS I WAS PULLING A SMALL BOAT AND IT CAME OFF THE HITCH HITTING THE TRUCKS TAILGATE AND CAUSING DAMAGE TO IT. THIS WILL HAPPEN SECONDS AFTER DRIVE IS ALREADY ENGAGED. AFTER 3RD TIME I TOOK TO DEALER THE MECHANIC GAVE ME A GMC MEMO THAT STATES THAT THIS IS NORMAL FOR THIS MODEL TRUCK TO DO THIS. MECHANIC STATED GM HAS KNOWN ABOUT THIS ISSUE FOR YEARS. ARE YOU KIDDING ME ? SOUNDS LIKE POOR ENGINEERING. I WAS NEVER TOLD THIS WOULD HAPPEN PRE PURCHASE OR I WOULD OF NEVER BOUGHT THE TRUCK. HAVE HAD CONSTANT PROBLEMS WITH THIS TRUCK SINCE I BOUGHT IT. HAVE HAD THE SEAT BELT PILLAR COVER FALL OFF 3 TIMES DEALER SAYS THEY WILL CHANGE SEATBELT, WAITING OVER 2 MONTHS AND NO PARTS OR REPAIR. I HAVE A WARNING TO SERVICE BRAKE PAD SENSOR MONITOR. TOOK TO DEALER AND THEY SAY THEY CAN'T GET PARTS FOR IT YET BECAUSE GM IS ON STRIKE AND HAVE BEEN WAITING FOR PARTS AND REPAIR FOR OVER 2 MONTHS . HAVE HAD A STEERING WHEEL COLUMN WARNING ALSO. DEALER BLAMES EVERYTHING ON SOFTWARE ISSUE. MY DIAGNOSTIC REPORT EACH MONTH STATES TRUCK IS IN PERFECT ORDER EVEN THOUGH I HAVE HAD A WARNING LIGHT FOR OVER 2 MONTHS !!!!! NOW THERE IS A RECALL FOR THE SEATBELT PRETENSIONER THAT IT MIGHT CAUSE A FIRE ! WHAT A PIECE OF JUNK THIS TRUCK IS I TRIED TO SUPPORT THE AMERICAN ECONOMY BY BUYING AN AMERICAN TRUCK AND LOOK WHAT I GET ! I SHOULD OF BOUGHT A TOYOTA TUNDRA !!!!!!!
Additional Notes:
YOU CAN CONSTANTLY FEEL A BUMP,CLUNK & TRANSMISSION SLIP WHEN GOING FROM REVERSE TO DRIVE. THIS IS DANGEROUS AS I WAS PULLING A SMALL BOAT AND IT CAME OFF THE HITCH HITTING THE TRUCKS TAILGATE AND CAUSING DAMAGE TO IT. THIS WILL HAPPEN SECONDS AFTER DRIVE IS ALREADY ENGAGED. AFTER 3RD TIME I TOOK TO DEALER THE MECHANIC GAVE ME A GMC MEMO THAT STATES THAT THIS IS NORMAL FOR THIS MODEL TRUCK TO DO THIS. MECHANIC STATED GM HAS KNOWN ABOUT THIS ISSUE FOR YEARS. ARE YOU KIDDING ME ? SOUNDS LIKE POOR ENGINEERING. I WAS NEVER TOLD THIS WOULD HAPPEN PRE PURCHASE OR I WOULD OF NEVER BOUGHT THE TRUCK. HAVE HAD CONSTANT PROBLEMS WITH THIS TRUCK SINCE I BOUGHT IT. HAVE HAD THE SEAT BELT PILLAR COVER FALL OFF 3 TIMES DEALER SAYS THEY WILL CHANGE SEATBELT, WAITING OVER 2 MONTHS AND NO PARTS OR REPAIR. I HAVE A WARNING TO SERVICE BRAKE PAD SENSOR MONITOR. TOOK TO DEALER AND THEY SAY THEY CAN'T GET PARTS FOR IT YET BECAUSE GM IS ON STRIKE AND HAVE BEEN WAITING FOR PARTS AND REPAIR FOR OVER 2 MONTHS . HAVE HAD A STEERING WHEEL COLUMN WARNING ALSO. DEALER BLAMES EVERYTHING ON SOFTWARE ISSUE. MY DIAGNOSTIC REPORT EACH MONTH STATES TRUCK IS IN PERFECT ORDER EVEN THOUGH I HAVE HAD A WARNING LIGHT FOR OVER 2 MONTHS !!!!! NOW THERE IS A RECALL FOR THE SEATBELT PRETENSIONER THAT IT MIGHT CAUSE A FIRE ! WHAT A PIECE OF JUNK THIS TRUCK IS I TRIED TO SUPPORT THE AMERICAN ECONOMY BY BUYING AN AMERICAN TRUCK AND LOOK WHAT I GET ! I SHOULD OF BOUGHT A TOYOTA TUNDRA !!!!!!!
Mfg Campaign: 11286443
Recall Date: Dec 2, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
YOU CAN CONSTANTLY FEEL A BUMP,CLUNK & TRANSMISSION SLIP WHEN GOING FROM REVERSE TO DRIVE. THIS IS DANGEROUS AS I WAS PULLING A SMALL BOAT AND IT CAME OFF THE HITCH HITTING THE TRUCKS TAILGATE AND CAUSING DAMAGE TO IT. THIS WILL HAPPEN SECONDS AFTER DRIVE IS ALREADY ENGAGED. AFTER 3RD TIME I TOOK TO DEALER THE MECHANIC GAVE ME A GMC MEMO THAT STATES THAT THIS IS NORMAL FOR THIS MODEL TRUCK TO DO THIS. MECHANIC STATED GM HAS KNOWN ABOUT THIS ISSUE FOR YEARS. ARE YOU KIDDING ME ? SOUNDS LIKE POOR ENGINEERING. I WAS NEVER TOLD THIS WOULD HAPPEN PRE PURCHASE OR I WOULD OF NEVER BOUGHT THE TRUCK. HAVE HAD CONSTANT PROBLEMS WITH THIS TRUCK SINCE I BOUGHT IT. HAVE HAD THE SEAT BELT PILLAR COVER FALL OFF 3 TIMES DEALER SAYS THEY WILL CHANGE SEATBELT, WAITING OVER 2 MONTHS AND NO PARTS OR REPAIR. I HAVE A WARNING TO SERVICE BRAKE PAD SENSOR MONITOR. TOOK TO DEALER AND THEY SAY THEY CAN'T GET PARTS FOR IT YET BECAUSE GM IS ON STRIKE AND HAVE BEEN WAITING FOR PARTS AND REPAIR FOR OVER 2 MONTHS . HAVE HAD A STEERING WHEEL COLUMN WARNING ALSO. DEALER BLAMES EVERYTHING ON SOFTWARE ISSUE. MY DIAGNOSTIC REPORT EACH MONTH STATES TRUCK IS IN PERFECT ORDER EVEN THOUGH I HAVE HAD A WARNING LIGHT FOR OVER 2 MONTHS !!!!! NOW THERE IS A RECALL FOR THE SEATBELT PRETENSIONER THAT IT MIGHT CAUSE A FIRE ! WHAT A PIECE OF JUNK THIS TRUCK IS I TRIED TO SUPPORT THE AMERICAN ECONOMY BY BUYING AN AMERICAN TRUCK AND LOOK WHAT I GET ! I SHOULD OF BOUGHT A TOYOTA TUNDRA !!!!!!!
Corrective Action:
YOU CAN CONSTANTLY FEEL A BUMP,CLUNK & TRANSMISSION SLIP WHEN GOING FROM REVERSE TO DRIVE. THIS IS DANGEROUS AS I WAS PULLING A SMALL BOAT AND IT CAME OFF THE HITCH HITTING THE TRUCKS TAILGATE AND CAUSING DAMAGE TO IT. THIS WILL HAPPEN SECONDS AFTER DRIVE IS ALREADY ENGAGED. AFTER 3RD TIME I TOOK TO DEALER THE MECHANIC GAVE ME A GMC MEMO THAT STATES THAT THIS IS NORMAL FOR THIS MODEL TRUCK TO DO THIS. MECHANIC STATED GM HAS KNOWN ABOUT THIS ISSUE FOR YEARS. ARE YOU KIDDING ME ? SOUNDS LIKE POOR ENGINEERING. I WAS NEVER TOLD THIS WOULD HAPPEN PRE PURCHASE OR I WOULD OF NEVER BOUGHT THE TRUCK. HAVE HAD CONSTANT PROBLEMS WITH THIS TRUCK SINCE I BOUGHT IT. HAVE HAD THE SEAT BELT PILLAR COVER FALL OFF 3 TIMES DEALER SAYS THEY WILL CHANGE SEATBELT, WAITING OVER 2 MONTHS AND NO PARTS OR REPAIR. I HAVE A WARNING TO SERVICE BRAKE PAD SENSOR MONITOR. TOOK TO DEALER AND THEY SAY THEY CAN'T GET PARTS FOR IT YET BECAUSE GM IS ON STRIKE AND HAVE BEEN WAITING FOR PARTS AND REPAIR FOR OVER 2 MONTHS . HAVE HAD A STEERING WHEEL COLUMN WARNING ALSO. DEALER BLAMES EVERYTHING ON SOFTWARE ISSUE. MY DIAGNOSTIC REPORT EACH MONTH STATES TRUCK IS IN PERFECT ORDER EVEN THOUGH I HAVE HAD A WARNING LIGHT FOR OVER 2 MONTHS !!!!! NOW THERE IS A RECALL FOR THE SEATBELT PRETENSIONER THAT IT MIGHT CAUSE A FIRE ! WHAT A PIECE OF JUNK THIS TRUCK IS I TRIED TO SUPPORT THE AMERICAN ECONOMY BY BUYING AN AMERICAN TRUCK AND LOOK WHAT I GET ! I SHOULD OF BOUGHT A TOYOTA TUNDRA !!!!!!!
Additional Notes:
YOU CAN CONSTANTLY FEEL A BUMP,CLUNK & TRANSMISSION SLIP WHEN GOING FROM REVERSE TO DRIVE. THIS IS DANGEROUS AS I WAS PULLING A SMALL BOAT AND IT CAME OFF THE HITCH HITTING THE TRUCKS TAILGATE AND CAUSING DAMAGE TO IT. THIS WILL HAPPEN SECONDS AFTER DRIVE IS ALREADY ENGAGED. AFTER 3RD TIME I TOOK TO DEALER THE MECHANIC GAVE ME A GMC MEMO THAT STATES THAT THIS IS NORMAL FOR THIS MODEL TRUCK TO DO THIS. MECHANIC STATED GM HAS KNOWN ABOUT THIS ISSUE FOR YEARS. ARE YOU KIDDING ME ? SOUNDS LIKE POOR ENGINEERING. I WAS NEVER TOLD THIS WOULD HAPPEN PRE PURCHASE OR I WOULD OF NEVER BOUGHT THE TRUCK. HAVE HAD CONSTANT PROBLEMS WITH THIS TRUCK SINCE I BOUGHT IT. HAVE HAD THE SEAT BELT PILLAR COVER FALL OFF 3 TIMES DEALER SAYS THEY WILL CHANGE SEATBELT, WAITING OVER 2 MONTHS AND NO PARTS OR REPAIR. I HAVE A WARNING TO SERVICE BRAKE PAD SENSOR MONITOR. TOOK TO DEALER AND THEY SAY THEY CAN'T GET PARTS FOR IT YET BECAUSE GM IS ON STRIKE AND HAVE BEEN WAITING FOR PARTS AND REPAIR FOR OVER 2 MONTHS . HAVE HAD A STEERING WHEEL COLUMN WARNING ALSO. DEALER BLAMES EVERYTHING ON SOFTWARE ISSUE. MY DIAGNOSTIC REPORT EACH MONTH STATES TRUCK IS IN PERFECT ORDER EVEN THOUGH I HAVE HAD A WARNING LIGHT FOR OVER 2 MONTHS !!!!! NOW THERE IS A RECALL FOR THE SEATBELT PRETENSIONER THAT IT MIGHT CAUSE A FIRE ! WHAT A PIECE OF JUNK THIS TRUCK IS I TRIED TO SUPPORT THE AMERICAN ECONOMY BY BUYING AN AMERICAN TRUCK AND LOOK WHAT I GET ! I SHOULD OF BOUGHT A TOYOTA TUNDRA !!!!!!!
Mfg Campaign: 11286443
Recall Date: Dec 2, 2019
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
YOU CAN CONSTANTLY FEEL A BUMP,CLUNK & TRANSMISSION SLIP WHEN GOING FROM REVERSE TO DRIVE. THIS IS DANGEROUS AS I WAS PULLING A SMALL BOAT AND IT CAME OFF THE HITCH HITTING THE TRUCKS TAILGATE AND CAUSING DAMAGE TO IT. THIS WILL HAPPEN SECONDS AFTER DRIVE IS ALREADY ENGAGED. AFTER 3RD TIME I TOOK TO DEALER THE MECHANIC GAVE ME A GMC MEMO THAT STATES THAT THIS IS NORMAL FOR THIS MODEL TRUCK TO DO THIS. MECHANIC STATED GM HAS KNOWN ABOUT THIS ISSUE FOR YEARS. ARE YOU KIDDING ME ? SOUNDS LIKE POOR ENGINEERING. I WAS NEVER TOLD THIS WOULD HAPPEN PRE PURCHASE OR I WOULD OF NEVER BOUGHT THE TRUCK. HAVE HAD CONSTANT PROBLEMS WITH THIS TRUCK SINCE I BOUGHT IT. HAVE HAD THE SEAT BELT PILLAR COVER FALL OFF 3 TIMES DEALER SAYS THEY WILL CHANGE SEATBELT, WAITING OVER 2 MONTHS AND NO PARTS OR REPAIR. I HAVE A WARNING TO SERVICE BRAKE PAD SENSOR MONITOR. TOOK TO DEALER AND THEY SAY THEY CAN'T GET PARTS FOR IT YET BECAUSE GM IS ON STRIKE AND HAVE BEEN WAITING FOR PARTS AND REPAIR FOR OVER 2 MONTHS . HAVE HAD A STEERING WHEEL COLUMN WARNING ALSO. DEALER BLAMES EVERYTHING ON SOFTWARE ISSUE. MY DIAGNOSTIC REPORT EACH MONTH STATES TRUCK IS IN PERFECT ORDER EVEN THOUGH I HAVE HAD A WARNING LIGHT FOR OVER 2 MONTHS !!!!! NOW THERE IS A RECALL FOR THE SEATBELT PRETENSIONER THAT IT MIGHT CAUSE A FIRE ! WHAT A PIECE OF JUNK THIS TRUCK IS I TRIED TO SUPPORT THE AMERICAN ECONOMY BY BUYING AN AMERICAN TRUCK AND LOOK WHAT I GET ! I SHOULD OF BOUGHT A TOYOTA TUNDRA !!!!!!!
Corrective Action:
YOU CAN CONSTANTLY FEEL A BUMP,CLUNK & TRANSMISSION SLIP WHEN GOING FROM REVERSE TO DRIVE. THIS IS DANGEROUS AS I WAS PULLING A SMALL BOAT AND IT CAME OFF THE HITCH HITTING THE TRUCKS TAILGATE AND CAUSING DAMAGE TO IT. THIS WILL HAPPEN SECONDS AFTER DRIVE IS ALREADY ENGAGED. AFTER 3RD TIME I TOOK TO DEALER THE MECHANIC GAVE ME A GMC MEMO THAT STATES THAT THIS IS NORMAL FOR THIS MODEL TRUCK TO DO THIS. MECHANIC STATED GM HAS KNOWN ABOUT THIS ISSUE FOR YEARS. ARE YOU KIDDING ME ? SOUNDS LIKE POOR ENGINEERING. I WAS NEVER TOLD THIS WOULD HAPPEN PRE PURCHASE OR I WOULD OF NEVER BOUGHT THE TRUCK. HAVE HAD CONSTANT PROBLEMS WITH THIS TRUCK SINCE I BOUGHT IT. HAVE HAD THE SEAT BELT PILLAR COVER FALL OFF 3 TIMES DEALER SAYS THEY WILL CHANGE SEATBELT, WAITING OVER 2 MONTHS AND NO PARTS OR REPAIR. I HAVE A WARNING TO SERVICE BRAKE PAD SENSOR MONITOR. TOOK TO DEALER AND THEY SAY THEY CAN'T GET PARTS FOR IT YET BECAUSE GM IS ON STRIKE AND HAVE BEEN WAITING FOR PARTS AND REPAIR FOR OVER 2 MONTHS . HAVE HAD A STEERING WHEEL COLUMN WARNING ALSO. DEALER BLAMES EVERYTHING ON SOFTWARE ISSUE. MY DIAGNOSTIC REPORT EACH MONTH STATES TRUCK IS IN PERFECT ORDER EVEN THOUGH I HAVE HAD A WARNING LIGHT FOR OVER 2 MONTHS !!!!! NOW THERE IS A RECALL FOR THE SEATBELT PRETENSIONER THAT IT MIGHT CAUSE A FIRE ! WHAT A PIECE OF JUNK THIS TRUCK IS I TRIED TO SUPPORT THE AMERICAN ECONOMY BY BUYING AN AMERICAN TRUCK AND LOOK WHAT I GET ! I SHOULD OF BOUGHT A TOYOTA TUNDRA !!!!!!!
Additional Notes:
YOU CAN CONSTANTLY FEEL A BUMP,CLUNK & TRANSMISSION SLIP WHEN GOING FROM REVERSE TO DRIVE. THIS IS DANGEROUS AS I WAS PULLING A SMALL BOAT AND IT CAME OFF THE HITCH HITTING THE TRUCKS TAILGATE AND CAUSING DAMAGE TO IT. THIS WILL HAPPEN SECONDS AFTER DRIVE IS ALREADY ENGAGED. AFTER 3RD TIME I TOOK TO DEALER THE MECHANIC GAVE ME A GMC MEMO THAT STATES THAT THIS IS NORMAL FOR THIS MODEL TRUCK TO DO THIS. MECHANIC STATED GM HAS KNOWN ABOUT THIS ISSUE FOR YEARS. ARE YOU KIDDING ME ? SOUNDS LIKE POOR ENGINEERING. I WAS NEVER TOLD THIS WOULD HAPPEN PRE PURCHASE OR I WOULD OF NEVER BOUGHT THE TRUCK. HAVE HAD CONSTANT PROBLEMS WITH THIS TRUCK SINCE I BOUGHT IT. HAVE HAD THE SEAT BELT PILLAR COVER FALL OFF 3 TIMES DEALER SAYS THEY WILL CHANGE SEATBELT, WAITING OVER 2 MONTHS AND NO PARTS OR REPAIR. I HAVE A WARNING TO SERVICE BRAKE PAD SENSOR MONITOR. TOOK TO DEALER AND THEY SAY THEY CAN'T GET PARTS FOR IT YET BECAUSE GM IS ON STRIKE AND HAVE BEEN WAITING FOR PARTS AND REPAIR FOR OVER 2 MONTHS . HAVE HAD A STEERING WHEEL COLUMN WARNING ALSO. DEALER BLAMES EVERYTHING ON SOFTWARE ISSUE. MY DIAGNOSTIC REPORT EACH MONTH STATES TRUCK IS IN PERFECT ORDER EVEN THOUGH I HAVE HAD A WARNING LIGHT FOR OVER 2 MONTHS !!!!! NOW THERE IS A RECALL FOR THE SEATBELT PRETENSIONER THAT IT MIGHT CAUSE A FIRE ! WHAT A PIECE OF JUNK THIS TRUCK IS I TRIED TO SUPPORT THE AMERICAN ECONOMY BY BUYING AN AMERICAN TRUCK AND LOOK WHAT I GET ! I SHOULD OF BOUGHT A TOYOTA TUNDRA !!!!!!!
Mfg Campaign: 11286443
Recall Date: Dec 2, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAND NEW TRUCK WITH LESS THAN 1250 MILES ON IT! ABS BRAKES FAILED. FORCED TO DRIVE ON DANGEROUS GRADE DOWN SIERRA NEVADAS WITH VERY LIMITED BRAKING. MESSAGE NOT TO DRIVE OVER 62 MPH. ERROR CODE C0580 ABS BRAKING AND STABILITY SYSTEM, ISSUE WITH ABS AND ERROR CODE P25A2 ECM ENGINE SYSTEM - ENGINE & TRANSMISSION NOT PERFORMING AS EXPECTED. OTHER CODES INCLUDEC2A17, U0100 U026A & U0415. GMC KNOWS ABOUT THE PROBLEM AND THEY HAVE POSSIBLE FIX BUT IS NOT ISSUING A RECALL. DEALER INDICATES REPROGRAMED THE BRAKE SYSTEM CONTROL MODULE.WAR CODE 28YN28687675. CLEARED THE DTC AND ROADTEST. FOUND THE LIGHTS DID NOT COME BACK ON AND THE BRACK SYSTEM IS WORKING OK (JUST "OK") NOW. ALSO, GMC WILL NOT CONFIRM THE PROBLEM WILL NOT REOCCUR AGAIN.
Corrective Action:
BRAND NEW TRUCK WITH LESS THAN 1250 MILES ON IT! ABS BRAKES FAILED. FORCED TO DRIVE ON DANGEROUS GRADE DOWN SIERRA NEVADAS WITH VERY LIMITED BRAKING. MESSAGE NOT TO DRIVE OVER 62 MPH. ERROR CODE C0580 ABS BRAKING AND STABILITY SYSTEM, ISSUE WITH ABS AND ERROR CODE P25A2 ECM ENGINE SYSTEM - ENGINE & TRANSMISSION NOT PERFORMING AS EXPECTED. OTHER CODES INCLUDEC2A17, U0100 U026A & U0415. GMC KNOWS ABOUT THE PROBLEM AND THEY HAVE POSSIBLE FIX BUT IS NOT ISSUING A RECALL. DEALER INDICATES REPROGRAMED THE BRAKE SYSTEM CONTROL MODULE.WAR CODE 28YN28687675. CLEARED THE DTC AND ROADTEST. FOUND THE LIGHTS DID NOT COME BACK ON AND THE BRACK SYSTEM IS WORKING OK (JUST "OK") NOW. ALSO, GMC WILL NOT CONFIRM THE PROBLEM WILL NOT REOCCUR AGAIN.
Additional Notes:
BRAND NEW TRUCK WITH LESS THAN 1250 MILES ON IT! ABS BRAKES FAILED. FORCED TO DRIVE ON DANGEROUS GRADE DOWN SIERRA NEVADAS WITH VERY LIMITED BRAKING. MESSAGE NOT TO DRIVE OVER 62 MPH. ERROR CODE C0580 ABS BRAKING AND STABILITY SYSTEM, ISSUE WITH ABS AND ERROR CODE P25A2 ECM ENGINE SYSTEM - ENGINE & TRANSMISSION NOT PERFORMING AS EXPECTED. OTHER CODES INCLUDEC2A17, U0100 U026A & U0415. GMC KNOWS ABOUT THE PROBLEM AND THEY HAVE POSSIBLE FIX BUT IS NOT ISSUING A RECALL. DEALER INDICATES REPROGRAMED THE BRAKE SYSTEM CONTROL MODULE.WAR CODE 28YN28687675. CLEARED THE DTC AND ROADTEST. FOUND THE LIGHTS DID NOT COME BACK ON AND THE BRACK SYSTEM IS WORKING OK (JUST "OK") NOW. ALSO, GMC WILL NOT CONFIRM THE PROBLEM WILL NOT REOCCUR AGAIN.
Mfg Campaign: 11286489
Recall Date: Dec 2, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
BRAND NEW TRUCK WITH LESS THAN 1250 MILES ON IT! ABS BRAKES FAILED. FORCED TO DRIVE ON DANGEROUS GRADE DOWN SIERRA NEVADAS WITH VERY LIMITED BRAKING. MESSAGE NOT TO DRIVE OVER 62 MPH. ERROR CODE C0580 ABS BRAKING AND STABILITY SYSTEM, ISSUE WITH ABS AND ERROR CODE P25A2 ECM ENGINE SYSTEM - ENGINE & TRANSMISSION NOT PERFORMING AS EXPECTED. OTHER CODES INCLUDEC2A17, U0100 U026A & U0415. GMC KNOWS ABOUT THE PROBLEM AND THEY HAVE POSSIBLE FIX BUT IS NOT ISSUING A RECALL. DEALER INDICATES REPROGRAMED THE BRAKE SYSTEM CONTROL MODULE.WAR CODE 28YN28687675. CLEARED THE DTC AND ROADTEST. FOUND THE LIGHTS DID NOT COME BACK ON AND THE BRACK SYSTEM IS WORKING OK (JUST "OK") NOW. ALSO, GMC WILL NOT CONFIRM THE PROBLEM WILL NOT REOCCUR AGAIN.
Corrective Action:
BRAND NEW TRUCK WITH LESS THAN 1250 MILES ON IT! ABS BRAKES FAILED. FORCED TO DRIVE ON DANGEROUS GRADE DOWN SIERRA NEVADAS WITH VERY LIMITED BRAKING. MESSAGE NOT TO DRIVE OVER 62 MPH. ERROR CODE C0580 ABS BRAKING AND STABILITY SYSTEM, ISSUE WITH ABS AND ERROR CODE P25A2 ECM ENGINE SYSTEM - ENGINE & TRANSMISSION NOT PERFORMING AS EXPECTED. OTHER CODES INCLUDEC2A17, U0100 U026A & U0415. GMC KNOWS ABOUT THE PROBLEM AND THEY HAVE POSSIBLE FIX BUT IS NOT ISSUING A RECALL. DEALER INDICATES REPROGRAMED THE BRAKE SYSTEM CONTROL MODULE.WAR CODE 28YN28687675. CLEARED THE DTC AND ROADTEST. FOUND THE LIGHTS DID NOT COME BACK ON AND THE BRACK SYSTEM IS WORKING OK (JUST "OK") NOW. ALSO, GMC WILL NOT CONFIRM THE PROBLEM WILL NOT REOCCUR AGAIN.
Additional Notes:
BRAND NEW TRUCK WITH LESS THAN 1250 MILES ON IT! ABS BRAKES FAILED. FORCED TO DRIVE ON DANGEROUS GRADE DOWN SIERRA NEVADAS WITH VERY LIMITED BRAKING. MESSAGE NOT TO DRIVE OVER 62 MPH. ERROR CODE C0580 ABS BRAKING AND STABILITY SYSTEM, ISSUE WITH ABS AND ERROR CODE P25A2 ECM ENGINE SYSTEM - ENGINE & TRANSMISSION NOT PERFORMING AS EXPECTED. OTHER CODES INCLUDEC2A17, U0100 U026A & U0415. GMC KNOWS ABOUT THE PROBLEM AND THEY HAVE POSSIBLE FIX BUT IS NOT ISSUING A RECALL. DEALER INDICATES REPROGRAMED THE BRAKE SYSTEM CONTROL MODULE.WAR CODE 28YN28687675. CLEARED THE DTC AND ROADTEST. FOUND THE LIGHTS DID NOT COME BACK ON AND THE BRACK SYSTEM IS WORKING OK (JUST "OK") NOW. ALSO, GMC WILL NOT CONFIRM THE PROBLEM WILL NOT REOCCUR AGAIN.
Mfg Campaign: 11286489
Recall Date: Dec 2, 2019
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
PUTTING VEHICLE IN REVERSE TURNS THE INTERIOR DISPLAY BRIGHTNESS (REVERSE CAMERA) ON AS BRIGHT AS IT GOES, LIKE A FLASHBULB GOING OFF RIGHT IN YOUR FACE. THIS IS ESPECIALLY DANGEROUS AT NIGHT AND LEAVES TEMPORARY BLINDNESS WHICH AFFECTS THE ABILITY TO SEE OUT INTO THE DARKNESS AFTERWARDS. THERE IS NO ABILITY TO ADJUST THE BRIGHTNESS OF THE INTERIOR DISPLAY. I CAN EVEN TURN THE DISPLAY OFF AND SHIFTING INTO REVERSE TURNS THE CAMERA BACK ON WITH MAXIMUM BRIGHTNESS.
Corrective Action:
PUTTING VEHICLE IN REVERSE TURNS THE INTERIOR DISPLAY BRIGHTNESS (REVERSE CAMERA) ON AS BRIGHT AS IT GOES, LIKE A FLASHBULB GOING OFF RIGHT IN YOUR FACE. THIS IS ESPECIALLY DANGEROUS AT NIGHT AND LEAVES TEMPORARY BLINDNESS WHICH AFFECTS THE ABILITY TO SEE OUT INTO THE DARKNESS AFTERWARDS. THERE IS NO ABILITY TO ADJUST THE BRIGHTNESS OF THE INTERIOR DISPLAY. I CAN EVEN TURN THE DISPLAY OFF AND SHIFTING INTO REVERSE TURNS THE CAMERA BACK ON WITH MAXIMUM BRIGHTNESS.
Additional Notes:
PUTTING VEHICLE IN REVERSE TURNS THE INTERIOR DISPLAY BRIGHTNESS (REVERSE CAMERA) ON AS BRIGHT AS IT GOES, LIKE A FLASHBULB GOING OFF RIGHT IN YOUR FACE. THIS IS ESPECIALLY DANGEROUS AT NIGHT AND LEAVES TEMPORARY BLINDNESS WHICH AFFECTS THE ABILITY TO SEE OUT INTO THE DARKNESS AFTERWARDS. THERE IS NO ABILITY TO ADJUST THE BRIGHTNESS OF THE INTERIOR DISPLAY. I CAN EVEN TURN THE DISPLAY OFF AND SHIFTING INTO REVERSE TURNS THE CAMERA BACK ON WITH MAXIMUM BRIGHTNESS.
Mfg Campaign: 11282699
Recall Date: Nov 27, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAND NEW TRUCK, DENALI, 10K MILES, STARTED VEHICLE WITH MULTIPLE WARNING SOUNDS/LIGHTS, DASH READ "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC", POWER STEERING WAS VERY TOUGH TO STEER, BRAKING WAS SUPER REDUCED WITH FULL WEIGHT ON BRAKE TO TRY AND GET VEHICLE TO STOP. HAVE 3 CHILDREN UNDER 3 YEARS OF AGE AND NOT ACCEPTABLE GMC.
Corrective Action:
BRAND NEW TRUCK, DENALI, 10K MILES, STARTED VEHICLE WITH MULTIPLE WARNING SOUNDS/LIGHTS, DASH READ "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC", POWER STEERING WAS VERY TOUGH TO STEER, BRAKING WAS SUPER REDUCED WITH FULL WEIGHT ON BRAKE TO TRY AND GET VEHICLE TO STOP. HAVE 3 CHILDREN UNDER 3 YEARS OF AGE AND NOT ACCEPTABLE GMC.
Additional Notes:
BRAND NEW TRUCK, DENALI, 10K MILES, STARTED VEHICLE WITH MULTIPLE WARNING SOUNDS/LIGHTS, DASH READ "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC", POWER STEERING WAS VERY TOUGH TO STEER, BRAKING WAS SUPER REDUCED WITH FULL WEIGHT ON BRAKE TO TRY AND GET VEHICLE TO STOP. HAVE 3 CHILDREN UNDER 3 YEARS OF AGE AND NOT ACCEPTABLE GMC.
Mfg Campaign: 11282131
Recall Date: Nov 25, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BRAND NEW TRUCK, DENALI, 10K MILES, STARTED VEHICLE WITH MULTIPLE WARNING SOUNDS/LIGHTS, DASH READ "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC", POWER STEERING WAS VERY TOUGH TO STEER, BRAKING WAS SUPER REDUCED WITH FULL WEIGHT ON BRAKE TO TRY AND GET VEHICLE TO STOP. HAVE 3 CHILDREN UNDER 3 YEARS OF AGE AND NOT ACCEPTABLE GMC.
Corrective Action:
BRAND NEW TRUCK, DENALI, 10K MILES, STARTED VEHICLE WITH MULTIPLE WARNING SOUNDS/LIGHTS, DASH READ "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC", POWER STEERING WAS VERY TOUGH TO STEER, BRAKING WAS SUPER REDUCED WITH FULL WEIGHT ON BRAKE TO TRY AND GET VEHICLE TO STOP. HAVE 3 CHILDREN UNDER 3 YEARS OF AGE AND NOT ACCEPTABLE GMC.
Additional Notes:
BRAND NEW TRUCK, DENALI, 10K MILES, STARTED VEHICLE WITH MULTIPLE WARNING SOUNDS/LIGHTS, DASH READ "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC", POWER STEERING WAS VERY TOUGH TO STEER, BRAKING WAS SUPER REDUCED WITH FULL WEIGHT ON BRAKE TO TRY AND GET VEHICLE TO STOP. HAVE 3 CHILDREN UNDER 3 YEARS OF AGE AND NOT ACCEPTABLE GMC.
Mfg Campaign: 11282131
Recall Date: Nov 25, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
BRAND NEW TRUCK, DENALI, 10K MILES, STARTED VEHICLE WITH MULTIPLE WARNING SOUNDS/LIGHTS, DASH READ "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC", POWER STEERING WAS VERY TOUGH TO STEER, BRAKING WAS SUPER REDUCED WITH FULL WEIGHT ON BRAKE TO TRY AND GET VEHICLE TO STOP. HAVE 3 CHILDREN UNDER 3 YEARS OF AGE AND NOT ACCEPTABLE GMC.
Corrective Action:
BRAND NEW TRUCK, DENALI, 10K MILES, STARTED VEHICLE WITH MULTIPLE WARNING SOUNDS/LIGHTS, DASH READ "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC", POWER STEERING WAS VERY TOUGH TO STEER, BRAKING WAS SUPER REDUCED WITH FULL WEIGHT ON BRAKE TO TRY AND GET VEHICLE TO STOP. HAVE 3 CHILDREN UNDER 3 YEARS OF AGE AND NOT ACCEPTABLE GMC.
Additional Notes:
BRAND NEW TRUCK, DENALI, 10K MILES, STARTED VEHICLE WITH MULTIPLE WARNING SOUNDS/LIGHTS, DASH READ "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC", POWER STEERING WAS VERY TOUGH TO STEER, BRAKING WAS SUPER REDUCED WITH FULL WEIGHT ON BRAKE TO TRY AND GET VEHICLE TO STOP. HAVE 3 CHILDREN UNDER 3 YEARS OF AGE AND NOT ACCEPTABLE GMC.
Mfg Campaign: 11282131
Recall Date: Nov 25, 2019
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