Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
608 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO SLOW OR STOP THE VEHICLE, THE BRAKE PEDAL WAS FIRM WHICH REQUIRED ADDED EFFORT IN SLOWING THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE PULLED TO THE RIGHT WHILE BEING STOPPED. THE VEHICLE WAS TAKEN TO DAVE SINCLAIR BUICK GMC LOCATED AT 5655 S LINDBERGH BLVD, SAINT LOUIS, MO 63123, (314)272-4060 TO BE DIAGNOSED AND REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V889000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES). THE VEHICLE WAS REPAIRED HOWEVER, AFTER LEAVING THE DEALER AND WHILE DRIVING AT 65 MPH, THE BRAKE FAILURE WARNING LIGHT ILLUMINATED AND THE BRAKE FUNCTION BECAME REDUCED. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,621.
Corrective Action:
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO SLOW OR STOP THE VEHICLE, THE BRAKE PEDAL WAS FIRM WHICH REQUIRED ADDED EFFORT IN SLOWING THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE PULLED TO THE RIGHT WHILE BEING STOPPED. THE VEHICLE WAS TAKEN TO DAVE SINCLAIR BUICK GMC LOCATED AT 5655 S LINDBERGH BLVD, SAINT LOUIS, MO 63123, (314)272-4060 TO BE DIAGNOSED AND REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V889000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES). THE VEHICLE WAS REPAIRED HOWEVER, AFTER LEAVING THE DEALER AND WHILE DRIVING AT 65 MPH, THE BRAKE FAILURE WARNING LIGHT ILLUMINATED AND THE BRAKE FUNCTION BECAME REDUCED. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,621.
Additional Notes:
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO SLOW OR STOP THE VEHICLE, THE BRAKE PEDAL WAS FIRM WHICH REQUIRED ADDED EFFORT IN SLOWING THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE PULLED TO THE RIGHT WHILE BEING STOPPED. THE VEHICLE WAS TAKEN TO DAVE SINCLAIR BUICK GMC LOCATED AT 5655 S LINDBERGH BLVD, SAINT LOUIS, MO 63123, (314)272-4060 TO BE DIAGNOSED AND REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V889000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES). THE VEHICLE WAS REPAIRED HOWEVER, AFTER LEAVING THE DEALER AND WHILE DRIVING AT 65 MPH, THE BRAKE FAILURE WARNING LIGHT ILLUMINATED AND THE BRAKE FUNCTION BECAME REDUCED. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,621.
Mfg Campaign: 11298359
Recall Date: Jan 10, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AFTER STARTING MY 2019 GMC SIERRA, I RECEIVED A NUMBER OF WARNINGS INCLUDING: 1. SERVICE TRAILER BRAKE SYSTEM 2. STEERING ASSIST IS REDUCED DRIVE WITH CARE 3. SERVICE ESC 4. BRAKE SYSTEM FAILURE 62 MPH TOP SPEED 5. CHECK ENGINE LIGHT AS I STARTED TO DRIVE, I REALIZED I HAD A VERY DIFFICULT TIME STOPPING AS I HAD TO PRESS THE BRAKE VERY HARD. I WAS IN A PARKING LOT AND ONLY GOING 5 - 10 MPH, BUT STILL HAD DIFFICULTY STOPPING. I TOOK THE VEHICLE TO THE DEALERSHIP. THEY INVESTIGATED THE ISSUE AND MADE A SOFTWARE UPDATE WORKING DIRECTLY WITH GM. FIVE DAYS AFTER PICKING MY VEHICLE UP, I RECEIVED A CALL FROM THE DEALERSHIP SAYING THAT GM DOES NOT HAVE A PERMANENT FIX FOR THE ISSUE AND THAT I MAY EXPERIENCE BRAKE FAILURE AGAIN. MY VEHICLE IS BACK AT THE DEALER WITHOUT A SOLUTION OR TIMEFRAME FOR REPAIR.
Corrective Action:
AFTER STARTING MY 2019 GMC SIERRA, I RECEIVED A NUMBER OF WARNINGS INCLUDING: 1. SERVICE TRAILER BRAKE SYSTEM 2. STEERING ASSIST IS REDUCED DRIVE WITH CARE 3. SERVICE ESC 4. BRAKE SYSTEM FAILURE 62 MPH TOP SPEED 5. CHECK ENGINE LIGHT AS I STARTED TO DRIVE, I REALIZED I HAD A VERY DIFFICULT TIME STOPPING AS I HAD TO PRESS THE BRAKE VERY HARD. I WAS IN A PARKING LOT AND ONLY GOING 5 - 10 MPH, BUT STILL HAD DIFFICULTY STOPPING. I TOOK THE VEHICLE TO THE DEALERSHIP. THEY INVESTIGATED THE ISSUE AND MADE A SOFTWARE UPDATE WORKING DIRECTLY WITH GM. FIVE DAYS AFTER PICKING MY VEHICLE UP, I RECEIVED A CALL FROM THE DEALERSHIP SAYING THAT GM DOES NOT HAVE A PERMANENT FIX FOR THE ISSUE AND THAT I MAY EXPERIENCE BRAKE FAILURE AGAIN. MY VEHICLE IS BACK AT THE DEALER WITHOUT A SOLUTION OR TIMEFRAME FOR REPAIR.
Additional Notes:
AFTER STARTING MY 2019 GMC SIERRA, I RECEIVED A NUMBER OF WARNINGS INCLUDING: 1. SERVICE TRAILER BRAKE SYSTEM 2. STEERING ASSIST IS REDUCED DRIVE WITH CARE 3. SERVICE ESC 4. BRAKE SYSTEM FAILURE 62 MPH TOP SPEED 5. CHECK ENGINE LIGHT AS I STARTED TO DRIVE, I REALIZED I HAD A VERY DIFFICULT TIME STOPPING AS I HAD TO PRESS THE BRAKE VERY HARD. I WAS IN A PARKING LOT AND ONLY GOING 5 - 10 MPH, BUT STILL HAD DIFFICULTY STOPPING. I TOOK THE VEHICLE TO THE DEALERSHIP. THEY INVESTIGATED THE ISSUE AND MADE A SOFTWARE UPDATE WORKING DIRECTLY WITH GM. FIVE DAYS AFTER PICKING MY VEHICLE UP, I RECEIVED A CALL FROM THE DEALERSHIP SAYING THAT GM DOES NOT HAVE A PERMANENT FIX FOR THE ISSUE AND THAT I MAY EXPERIENCE BRAKE FAILURE AGAIN. MY VEHICLE IS BACK AT THE DEALER WITHOUT A SOLUTION OR TIMEFRAME FOR REPAIR.
Mfg Campaign: 11298469
Recall Date: Jan 10, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
PURCHASED NEW, DEC 24, 2019. CURRENT ODOMETER 645MILES. THE VEHICLE WAS PARKED FOR ABOUT 15 MINUTES, WHEN I RETURNED TO MY TRUCK AND TURNED IT ON, MULTIPLE WARNING TONES BEGAN TO SOUND AND THE DASHBOARD WAS ILLUMINATED WITH MULTIPLE WARNING LIGHTS (ABS, TRACTION CONTROL, CHECK ENGINE, PARKING BRAKE) AND MESSAGES READING: "BRAKE SYSTEM FAILURE 62MPH TOP SPEED," 'SERVICE TRAILER BRAKE SYSTEM,' 'STEERING ASSIST IS REDUCED DRIVE WITH CARE,' 'SERVICE ESC.' I TURNED THE VEHICLE OFF AND ON MULTIPLE TIMES OVER THE COURSE OF 20 MINUTES, EXITING THE VEHICLE, LOCKING THE DOORS, UNLOCKING THE DOORS, AND STARTING THE PROCESS FROM THE BEGINNING. I DECIDED I WOULDN'T BE DRIVING OVER 62MPH AS I WAS ONLY 2 MILES FROM MY HOME, SO I DECIDED TO BACK OUT AND DRIVE HOME WITH FULL INTENTIONS OF CALLING THE DEALERSHIP IN THE MORNING. WHEN I TRIED TO BACK OUT I REALIZED THAT I HAD ALMOST ZERO BRAKING POWER, HAVING TO ALMOST STAND UP ON THE BRAKE PEDAL TO STOP THE VEHICLE WITHOUT GIVING IT ANY GAS, AND TURNING WAS DIFFICULT (SIMILAR TO MANUAL STEERING IN A VINTAGE VEHICLE). I KNEW DRIVING HOME WOULD NOT BE SAFE. I TURNS THE VEHICLE OFF AND ON ONCE MORE AND ALL THE WARNING MESSAGES AND LIGHTS WERE NO LONGER THERE. THE CHECK ENGINE LIGHT REMAINED ON AND IS STILL ON. I WAS ABLE TO DRIVE HOME AS THOUGH NOTHING HAPPENED, BUT AM FEARFUL THIS WILL HAPPEN WHILE DRIVING DOWN THE ROAD, ESPECIALLY WHILE MY CHILDREN ARE IN THE CAR. I HAVE READ MULTIPLE FORUMS, THIS IS NOT AN ISOLATED INCIDENT, WITH MANY OTHERS EXPERIENCING THE SAME EXACT ISSUE, SOMETIMES WHILE ACTUALLY DRIVING, IN 2019 GMC SIERRAS AND CHEVY SILVERADO'S. THIS IS ABSOLUTELY UNACCEPTABLE AND WILL RESULT IN INJURIES AND DEATHS IF GM DOES NOT RESOLVE THE ISSUE.
Corrective Action:
PURCHASED NEW, DEC 24, 2019. CURRENT ODOMETER 645MILES. THE VEHICLE WAS PARKED FOR ABOUT 15 MINUTES, WHEN I RETURNED TO MY TRUCK AND TURNED IT ON, MULTIPLE WARNING TONES BEGAN TO SOUND AND THE DASHBOARD WAS ILLUMINATED WITH MULTIPLE WARNING LIGHTS (ABS, TRACTION CONTROL, CHECK ENGINE, PARKING BRAKE) AND MESSAGES READING: "BRAKE SYSTEM FAILURE 62MPH TOP SPEED," 'SERVICE TRAILER BRAKE SYSTEM,' 'STEERING ASSIST IS REDUCED DRIVE WITH CARE,' 'SERVICE ESC.' I TURNED THE VEHICLE OFF AND ON MULTIPLE TIMES OVER THE COURSE OF 20 MINUTES, EXITING THE VEHICLE, LOCKING THE DOORS, UNLOCKING THE DOORS, AND STARTING THE PROCESS FROM THE BEGINNING. I DECIDED I WOULDN'T BE DRIVING OVER 62MPH AS I WAS ONLY 2 MILES FROM MY HOME, SO I DECIDED TO BACK OUT AND DRIVE HOME WITH FULL INTENTIONS OF CALLING THE DEALERSHIP IN THE MORNING. WHEN I TRIED TO BACK OUT I REALIZED THAT I HAD ALMOST ZERO BRAKING POWER, HAVING TO ALMOST STAND UP ON THE BRAKE PEDAL TO STOP THE VEHICLE WITHOUT GIVING IT ANY GAS, AND TURNING WAS DIFFICULT (SIMILAR TO MANUAL STEERING IN A VINTAGE VEHICLE). I KNEW DRIVING HOME WOULD NOT BE SAFE. I TURNS THE VEHICLE OFF AND ON ONCE MORE AND ALL THE WARNING MESSAGES AND LIGHTS WERE NO LONGER THERE. THE CHECK ENGINE LIGHT REMAINED ON AND IS STILL ON. I WAS ABLE TO DRIVE HOME AS THOUGH NOTHING HAPPENED, BUT AM FEARFUL THIS WILL HAPPEN WHILE DRIVING DOWN THE ROAD, ESPECIALLY WHILE MY CHILDREN ARE IN THE CAR. I HAVE READ MULTIPLE FORUMS, THIS IS NOT AN ISOLATED INCIDENT, WITH MANY OTHERS EXPERIENCING THE SAME EXACT ISSUE, SOMETIMES WHILE ACTUALLY DRIVING, IN 2019 GMC SIERRAS AND CHEVY SILVERADO'S. THIS IS ABSOLUTELY UNACCEPTABLE AND WILL RESULT IN INJURIES AND DEATHS IF GM DOES NOT RESOLVE THE ISSUE.
Additional Notes:
PURCHASED NEW, DEC 24, 2019. CURRENT ODOMETER 645MILES. THE VEHICLE WAS PARKED FOR ABOUT 15 MINUTES, WHEN I RETURNED TO MY TRUCK AND TURNED IT ON, MULTIPLE WARNING TONES BEGAN TO SOUND AND THE DASHBOARD WAS ILLUMINATED WITH MULTIPLE WARNING LIGHTS (ABS, TRACTION CONTROL, CHECK ENGINE, PARKING BRAKE) AND MESSAGES READING: "BRAKE SYSTEM FAILURE 62MPH TOP SPEED," 'SERVICE TRAILER BRAKE SYSTEM,' 'STEERING ASSIST IS REDUCED DRIVE WITH CARE,' 'SERVICE ESC.' I TURNED THE VEHICLE OFF AND ON MULTIPLE TIMES OVER THE COURSE OF 20 MINUTES, EXITING THE VEHICLE, LOCKING THE DOORS, UNLOCKING THE DOORS, AND STARTING THE PROCESS FROM THE BEGINNING. I DECIDED I WOULDN'T BE DRIVING OVER 62MPH AS I WAS ONLY 2 MILES FROM MY HOME, SO I DECIDED TO BACK OUT AND DRIVE HOME WITH FULL INTENTIONS OF CALLING THE DEALERSHIP IN THE MORNING. WHEN I TRIED TO BACK OUT I REALIZED THAT I HAD ALMOST ZERO BRAKING POWER, HAVING TO ALMOST STAND UP ON THE BRAKE PEDAL TO STOP THE VEHICLE WITHOUT GIVING IT ANY GAS, AND TURNING WAS DIFFICULT (SIMILAR TO MANUAL STEERING IN A VINTAGE VEHICLE). I KNEW DRIVING HOME WOULD NOT BE SAFE. I TURNS THE VEHICLE OFF AND ON ONCE MORE AND ALL THE WARNING MESSAGES AND LIGHTS WERE NO LONGER THERE. THE CHECK ENGINE LIGHT REMAINED ON AND IS STILL ON. I WAS ABLE TO DRIVE HOME AS THOUGH NOTHING HAPPENED, BUT AM FEARFUL THIS WILL HAPPEN WHILE DRIVING DOWN THE ROAD, ESPECIALLY WHILE MY CHILDREN ARE IN THE CAR. I HAVE READ MULTIPLE FORUMS, THIS IS NOT AN ISOLATED INCIDENT, WITH MANY OTHERS EXPERIENCING THE SAME EXACT ISSUE, SOMETIMES WHILE ACTUALLY DRIVING, IN 2019 GMC SIERRAS AND CHEVY SILVERADO'S. THIS IS ABSOLUTELY UNACCEPTABLE AND WILL RESULT IN INJURIES AND DEATHS IF GM DOES NOT RESOLVE THE ISSUE.
Mfg Campaign: 11298496
Recall Date: Jan 10, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PURCHASED NEW, DEC 24, 2019. CURRENT ODOMETER 645MILES. THE VEHICLE WAS PARKED FOR ABOUT 15 MINUTES, WHEN I RETURNED TO MY TRUCK AND TURNED IT ON, MULTIPLE WARNING TONES BEGAN TO SOUND AND THE DASHBOARD WAS ILLUMINATED WITH MULTIPLE WARNING LIGHTS (ABS, TRACTION CONTROL, CHECK ENGINE, PARKING BRAKE) AND MESSAGES READING: "BRAKE SYSTEM FAILURE 62MPH TOP SPEED," 'SERVICE TRAILER BRAKE SYSTEM,' 'STEERING ASSIST IS REDUCED DRIVE WITH CARE,' 'SERVICE ESC.' I TURNED THE VEHICLE OFF AND ON MULTIPLE TIMES OVER THE COURSE OF 20 MINUTES, EXITING THE VEHICLE, LOCKING THE DOORS, UNLOCKING THE DOORS, AND STARTING THE PROCESS FROM THE BEGINNING. I DECIDED I WOULDN'T BE DRIVING OVER 62MPH AS I WAS ONLY 2 MILES FROM MY HOME, SO I DECIDED TO BACK OUT AND DRIVE HOME WITH FULL INTENTIONS OF CALLING THE DEALERSHIP IN THE MORNING. WHEN I TRIED TO BACK OUT I REALIZED THAT I HAD ALMOST ZERO BRAKING POWER, HAVING TO ALMOST STAND UP ON THE BRAKE PEDAL TO STOP THE VEHICLE WITHOUT GIVING IT ANY GAS, AND TURNING WAS DIFFICULT (SIMILAR TO MANUAL STEERING IN A VINTAGE VEHICLE). I KNEW DRIVING HOME WOULD NOT BE SAFE. I TURNS THE VEHICLE OFF AND ON ONCE MORE AND ALL THE WARNING MESSAGES AND LIGHTS WERE NO LONGER THERE. THE CHECK ENGINE LIGHT REMAINED ON AND IS STILL ON. I WAS ABLE TO DRIVE HOME AS THOUGH NOTHING HAPPENED, BUT AM FEARFUL THIS WILL HAPPEN WHILE DRIVING DOWN THE ROAD, ESPECIALLY WHILE MY CHILDREN ARE IN THE CAR. I HAVE READ MULTIPLE FORUMS, THIS IS NOT AN ISOLATED INCIDENT, WITH MANY OTHERS EXPERIENCING THE SAME EXACT ISSUE, SOMETIMES WHILE ACTUALLY DRIVING, IN 2019 GMC SIERRAS AND CHEVY SILVERADO'S. THIS IS ABSOLUTELY UNACCEPTABLE AND WILL RESULT IN INJURIES AND DEATHS IF GM DOES NOT RESOLVE THE ISSUE.
Corrective Action:
PURCHASED NEW, DEC 24, 2019. CURRENT ODOMETER 645MILES. THE VEHICLE WAS PARKED FOR ABOUT 15 MINUTES, WHEN I RETURNED TO MY TRUCK AND TURNED IT ON, MULTIPLE WARNING TONES BEGAN TO SOUND AND THE DASHBOARD WAS ILLUMINATED WITH MULTIPLE WARNING LIGHTS (ABS, TRACTION CONTROL, CHECK ENGINE, PARKING BRAKE) AND MESSAGES READING: "BRAKE SYSTEM FAILURE 62MPH TOP SPEED," 'SERVICE TRAILER BRAKE SYSTEM,' 'STEERING ASSIST IS REDUCED DRIVE WITH CARE,' 'SERVICE ESC.' I TURNED THE VEHICLE OFF AND ON MULTIPLE TIMES OVER THE COURSE OF 20 MINUTES, EXITING THE VEHICLE, LOCKING THE DOORS, UNLOCKING THE DOORS, AND STARTING THE PROCESS FROM THE BEGINNING. I DECIDED I WOULDN'T BE DRIVING OVER 62MPH AS I WAS ONLY 2 MILES FROM MY HOME, SO I DECIDED TO BACK OUT AND DRIVE HOME WITH FULL INTENTIONS OF CALLING THE DEALERSHIP IN THE MORNING. WHEN I TRIED TO BACK OUT I REALIZED THAT I HAD ALMOST ZERO BRAKING POWER, HAVING TO ALMOST STAND UP ON THE BRAKE PEDAL TO STOP THE VEHICLE WITHOUT GIVING IT ANY GAS, AND TURNING WAS DIFFICULT (SIMILAR TO MANUAL STEERING IN A VINTAGE VEHICLE). I KNEW DRIVING HOME WOULD NOT BE SAFE. I TURNS THE VEHICLE OFF AND ON ONCE MORE AND ALL THE WARNING MESSAGES AND LIGHTS WERE NO LONGER THERE. THE CHECK ENGINE LIGHT REMAINED ON AND IS STILL ON. I WAS ABLE TO DRIVE HOME AS THOUGH NOTHING HAPPENED, BUT AM FEARFUL THIS WILL HAPPEN WHILE DRIVING DOWN THE ROAD, ESPECIALLY WHILE MY CHILDREN ARE IN THE CAR. I HAVE READ MULTIPLE FORUMS, THIS IS NOT AN ISOLATED INCIDENT, WITH MANY OTHERS EXPERIENCING THE SAME EXACT ISSUE, SOMETIMES WHILE ACTUALLY DRIVING, IN 2019 GMC SIERRAS AND CHEVY SILVERADO'S. THIS IS ABSOLUTELY UNACCEPTABLE AND WILL RESULT IN INJURIES AND DEATHS IF GM DOES NOT RESOLVE THE ISSUE.
Additional Notes:
PURCHASED NEW, DEC 24, 2019. CURRENT ODOMETER 645MILES. THE VEHICLE WAS PARKED FOR ABOUT 15 MINUTES, WHEN I RETURNED TO MY TRUCK AND TURNED IT ON, MULTIPLE WARNING TONES BEGAN TO SOUND AND THE DASHBOARD WAS ILLUMINATED WITH MULTIPLE WARNING LIGHTS (ABS, TRACTION CONTROL, CHECK ENGINE, PARKING BRAKE) AND MESSAGES READING: "BRAKE SYSTEM FAILURE 62MPH TOP SPEED," 'SERVICE TRAILER BRAKE SYSTEM,' 'STEERING ASSIST IS REDUCED DRIVE WITH CARE,' 'SERVICE ESC.' I TURNED THE VEHICLE OFF AND ON MULTIPLE TIMES OVER THE COURSE OF 20 MINUTES, EXITING THE VEHICLE, LOCKING THE DOORS, UNLOCKING THE DOORS, AND STARTING THE PROCESS FROM THE BEGINNING. I DECIDED I WOULDN'T BE DRIVING OVER 62MPH AS I WAS ONLY 2 MILES FROM MY HOME, SO I DECIDED TO BACK OUT AND DRIVE HOME WITH FULL INTENTIONS OF CALLING THE DEALERSHIP IN THE MORNING. WHEN I TRIED TO BACK OUT I REALIZED THAT I HAD ALMOST ZERO BRAKING POWER, HAVING TO ALMOST STAND UP ON THE BRAKE PEDAL TO STOP THE VEHICLE WITHOUT GIVING IT ANY GAS, AND TURNING WAS DIFFICULT (SIMILAR TO MANUAL STEERING IN A VINTAGE VEHICLE). I KNEW DRIVING HOME WOULD NOT BE SAFE. I TURNS THE VEHICLE OFF AND ON ONCE MORE AND ALL THE WARNING MESSAGES AND LIGHTS WERE NO LONGER THERE. THE CHECK ENGINE LIGHT REMAINED ON AND IS STILL ON. I WAS ABLE TO DRIVE HOME AS THOUGH NOTHING HAPPENED, BUT AM FEARFUL THIS WILL HAPPEN WHILE DRIVING DOWN THE ROAD, ESPECIALLY WHILE MY CHILDREN ARE IN THE CAR. I HAVE READ MULTIPLE FORUMS, THIS IS NOT AN ISOLATED INCIDENT, WITH MANY OTHERS EXPERIENCING THE SAME EXACT ISSUE, SOMETIMES WHILE ACTUALLY DRIVING, IN 2019 GMC SIERRAS AND CHEVY SILVERADO'S. THIS IS ABSOLUTELY UNACCEPTABLE AND WILL RESULT IN INJURIES AND DEATHS IF GM DOES NOT RESOLVE THE ISSUE.
Mfg Campaign: 11298496
Recall Date: Jan 10, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
PURCHASED NEW, DEC 24, 2019. CURRENT ODOMETER 645MILES. THE VEHICLE WAS PARKED FOR ABOUT 15 MINUTES, WHEN I RETURNED TO MY TRUCK AND TURNED IT ON, MULTIPLE WARNING TONES BEGAN TO SOUND AND THE DASHBOARD WAS ILLUMINATED WITH MULTIPLE WARNING LIGHTS (ABS, TRACTION CONTROL, CHECK ENGINE, PARKING BRAKE) AND MESSAGES READING: "BRAKE SYSTEM FAILURE 62MPH TOP SPEED," 'SERVICE TRAILER BRAKE SYSTEM,' 'STEERING ASSIST IS REDUCED DRIVE WITH CARE,' 'SERVICE ESC.' I TURNED THE VEHICLE OFF AND ON MULTIPLE TIMES OVER THE COURSE OF 20 MINUTES, EXITING THE VEHICLE, LOCKING THE DOORS, UNLOCKING THE DOORS, AND STARTING THE PROCESS FROM THE BEGINNING. I DECIDED I WOULDN'T BE DRIVING OVER 62MPH AS I WAS ONLY 2 MILES FROM MY HOME, SO I DECIDED TO BACK OUT AND DRIVE HOME WITH FULL INTENTIONS OF CALLING THE DEALERSHIP IN THE MORNING. WHEN I TRIED TO BACK OUT I REALIZED THAT I HAD ALMOST ZERO BRAKING POWER, HAVING TO ALMOST STAND UP ON THE BRAKE PEDAL TO STOP THE VEHICLE WITHOUT GIVING IT ANY GAS, AND TURNING WAS DIFFICULT (SIMILAR TO MANUAL STEERING IN A VINTAGE VEHICLE). I KNEW DRIVING HOME WOULD NOT BE SAFE. I TURNS THE VEHICLE OFF AND ON ONCE MORE AND ALL THE WARNING MESSAGES AND LIGHTS WERE NO LONGER THERE. THE CHECK ENGINE LIGHT REMAINED ON AND IS STILL ON. I WAS ABLE TO DRIVE HOME AS THOUGH NOTHING HAPPENED, BUT AM FEARFUL THIS WILL HAPPEN WHILE DRIVING DOWN THE ROAD, ESPECIALLY WHILE MY CHILDREN ARE IN THE CAR. I HAVE READ MULTIPLE FORUMS, THIS IS NOT AN ISOLATED INCIDENT, WITH MANY OTHERS EXPERIENCING THE SAME EXACT ISSUE, SOMETIMES WHILE ACTUALLY DRIVING, IN 2019 GMC SIERRAS AND CHEVY SILVERADO'S. THIS IS ABSOLUTELY UNACCEPTABLE AND WILL RESULT IN INJURIES AND DEATHS IF GM DOES NOT RESOLVE THE ISSUE.
Corrective Action:
PURCHASED NEW, DEC 24, 2019. CURRENT ODOMETER 645MILES. THE VEHICLE WAS PARKED FOR ABOUT 15 MINUTES, WHEN I RETURNED TO MY TRUCK AND TURNED IT ON, MULTIPLE WARNING TONES BEGAN TO SOUND AND THE DASHBOARD WAS ILLUMINATED WITH MULTIPLE WARNING LIGHTS (ABS, TRACTION CONTROL, CHECK ENGINE, PARKING BRAKE) AND MESSAGES READING: "BRAKE SYSTEM FAILURE 62MPH TOP SPEED," 'SERVICE TRAILER BRAKE SYSTEM,' 'STEERING ASSIST IS REDUCED DRIVE WITH CARE,' 'SERVICE ESC.' I TURNED THE VEHICLE OFF AND ON MULTIPLE TIMES OVER THE COURSE OF 20 MINUTES, EXITING THE VEHICLE, LOCKING THE DOORS, UNLOCKING THE DOORS, AND STARTING THE PROCESS FROM THE BEGINNING. I DECIDED I WOULDN'T BE DRIVING OVER 62MPH AS I WAS ONLY 2 MILES FROM MY HOME, SO I DECIDED TO BACK OUT AND DRIVE HOME WITH FULL INTENTIONS OF CALLING THE DEALERSHIP IN THE MORNING. WHEN I TRIED TO BACK OUT I REALIZED THAT I HAD ALMOST ZERO BRAKING POWER, HAVING TO ALMOST STAND UP ON THE BRAKE PEDAL TO STOP THE VEHICLE WITHOUT GIVING IT ANY GAS, AND TURNING WAS DIFFICULT (SIMILAR TO MANUAL STEERING IN A VINTAGE VEHICLE). I KNEW DRIVING HOME WOULD NOT BE SAFE. I TURNS THE VEHICLE OFF AND ON ONCE MORE AND ALL THE WARNING MESSAGES AND LIGHTS WERE NO LONGER THERE. THE CHECK ENGINE LIGHT REMAINED ON AND IS STILL ON. I WAS ABLE TO DRIVE HOME AS THOUGH NOTHING HAPPENED, BUT AM FEARFUL THIS WILL HAPPEN WHILE DRIVING DOWN THE ROAD, ESPECIALLY WHILE MY CHILDREN ARE IN THE CAR. I HAVE READ MULTIPLE FORUMS, THIS IS NOT AN ISOLATED INCIDENT, WITH MANY OTHERS EXPERIENCING THE SAME EXACT ISSUE, SOMETIMES WHILE ACTUALLY DRIVING, IN 2019 GMC SIERRAS AND CHEVY SILVERADO'S. THIS IS ABSOLUTELY UNACCEPTABLE AND WILL RESULT IN INJURIES AND DEATHS IF GM DOES NOT RESOLVE THE ISSUE.
Additional Notes:
PURCHASED NEW, DEC 24, 2019. CURRENT ODOMETER 645MILES. THE VEHICLE WAS PARKED FOR ABOUT 15 MINUTES, WHEN I RETURNED TO MY TRUCK AND TURNED IT ON, MULTIPLE WARNING TONES BEGAN TO SOUND AND THE DASHBOARD WAS ILLUMINATED WITH MULTIPLE WARNING LIGHTS (ABS, TRACTION CONTROL, CHECK ENGINE, PARKING BRAKE) AND MESSAGES READING: "BRAKE SYSTEM FAILURE 62MPH TOP SPEED," 'SERVICE TRAILER BRAKE SYSTEM,' 'STEERING ASSIST IS REDUCED DRIVE WITH CARE,' 'SERVICE ESC.' I TURNED THE VEHICLE OFF AND ON MULTIPLE TIMES OVER THE COURSE OF 20 MINUTES, EXITING THE VEHICLE, LOCKING THE DOORS, UNLOCKING THE DOORS, AND STARTING THE PROCESS FROM THE BEGINNING. I DECIDED I WOULDN'T BE DRIVING OVER 62MPH AS I WAS ONLY 2 MILES FROM MY HOME, SO I DECIDED TO BACK OUT AND DRIVE HOME WITH FULL INTENTIONS OF CALLING THE DEALERSHIP IN THE MORNING. WHEN I TRIED TO BACK OUT I REALIZED THAT I HAD ALMOST ZERO BRAKING POWER, HAVING TO ALMOST STAND UP ON THE BRAKE PEDAL TO STOP THE VEHICLE WITHOUT GIVING IT ANY GAS, AND TURNING WAS DIFFICULT (SIMILAR TO MANUAL STEERING IN A VINTAGE VEHICLE). I KNEW DRIVING HOME WOULD NOT BE SAFE. I TURNS THE VEHICLE OFF AND ON ONCE MORE AND ALL THE WARNING MESSAGES AND LIGHTS WERE NO LONGER THERE. THE CHECK ENGINE LIGHT REMAINED ON AND IS STILL ON. I WAS ABLE TO DRIVE HOME AS THOUGH NOTHING HAPPENED, BUT AM FEARFUL THIS WILL HAPPEN WHILE DRIVING DOWN THE ROAD, ESPECIALLY WHILE MY CHILDREN ARE IN THE CAR. I HAVE READ MULTIPLE FORUMS, THIS IS NOT AN ISOLATED INCIDENT, WITH MANY OTHERS EXPERIENCING THE SAME EXACT ISSUE, SOMETIMES WHILE ACTUALLY DRIVING, IN 2019 GMC SIERRAS AND CHEVY SILVERADO'S. THIS IS ABSOLUTELY UNACCEPTABLE AND WILL RESULT IN INJURIES AND DEATHS IF GM DOES NOT RESOLVE THE ISSUE.
Mfg Campaign: 11298496
Recall Date: Jan 10, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CRUISE CONTROL WOULD NOT DISENGAGE WHEN THE BRAKE WAS APPLIED I WAS ON A HIGHWAY TRAVELING 65 MPH. HAD TO TAKE AN EXIT RAMP TO AVOID A COLLISION WITH VEHICLE IN FRONT OF AND BESIDE ME.
Corrective Action:
CRUISE CONTROL WOULD NOT DISENGAGE WHEN THE BRAKE WAS APPLIED I WAS ON A HIGHWAY TRAVELING 65 MPH. HAD TO TAKE AN EXIT RAMP TO AVOID A COLLISION WITH VEHICLE IN FRONT OF AND BESIDE ME.
Additional Notes:
CRUISE CONTROL WOULD NOT DISENGAGE WHEN THE BRAKE WAS APPLIED I WAS ON A HIGHWAY TRAVELING 65 MPH. HAD TO TAKE AN EXIT RAMP TO AVOID A COLLISION WITH VEHICLE IN FRONT OF AND BESIDE ME.
Mfg Campaign: 11297675
Recall Date: Jan 7, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
DEAR NHTSA, I RECENTLY LEASED A 2019 GMC SIERRA PICKUP TRUCK. THIS TRUCK IS CURRENTLY IN THE SHOP FOR THE 6TH TIME, AND NEITHER GM OR THE LOCAL DEALERSHIP CAN SEEM TO FIX ANYTHING ON THIS TRUCK. MOST RECENTLY, AS YESTERDAY I HAD MY CAR IN FOR THE BRAKING SYSTEM. THE DEALERSHIP CALLED ME AND SAID MY TRUCK WAS FIXED. AS I TURNED MY TRUCK ON, THE BRAKE SYSTEM LIGHT CAME ON. I WAS TOLD BY THE DEALERSHIP TO JUST DRIVE IT AND IT WILL GO AWAY. I DO NOT FEEL THIS IS A GOOD/SAFE PRACTICE AND GM IS NOT HELPING ME TO GET OUT OF THIS UNSAFE TRUCK.
Corrective Action:
DEAR NHTSA, I RECENTLY LEASED A 2019 GMC SIERRA PICKUP TRUCK. THIS TRUCK IS CURRENTLY IN THE SHOP FOR THE 6TH TIME, AND NEITHER GM OR THE LOCAL DEALERSHIP CAN SEEM TO FIX ANYTHING ON THIS TRUCK. MOST RECENTLY, AS YESTERDAY I HAD MY CAR IN FOR THE BRAKING SYSTEM. THE DEALERSHIP CALLED ME AND SAID MY TRUCK WAS FIXED. AS I TURNED MY TRUCK ON, THE BRAKE SYSTEM LIGHT CAME ON. I WAS TOLD BY THE DEALERSHIP TO JUST DRIVE IT AND IT WILL GO AWAY. I DO NOT FEEL THIS IS A GOOD/SAFE PRACTICE AND GM IS NOT HELPING ME TO GET OUT OF THIS UNSAFE TRUCK.
Additional Notes:
DEAR NHTSA, I RECENTLY LEASED A 2019 GMC SIERRA PICKUP TRUCK. THIS TRUCK IS CURRENTLY IN THE SHOP FOR THE 6TH TIME, AND NEITHER GM OR THE LOCAL DEALERSHIP CAN SEEM TO FIX ANYTHING ON THIS TRUCK. MOST RECENTLY, AS YESTERDAY I HAD MY CAR IN FOR THE BRAKING SYSTEM. THE DEALERSHIP CALLED ME AND SAID MY TRUCK WAS FIXED. AS I TURNED MY TRUCK ON, THE BRAKE SYSTEM LIGHT CAME ON. I WAS TOLD BY THE DEALERSHIP TO JUST DRIVE IT AND IT WILL GO AWAY. I DO NOT FEEL THIS IS A GOOD/SAFE PRACTICE AND GM IS NOT HELPING ME TO GET OUT OF THIS UNSAFE TRUCK.
Mfg Campaign: 11297792
Recall Date: Jan 7, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DEAR NHTSA, I RECENTLY LEASED A 2019 GMC SIERRA PICKUP TRUCK. THIS TRUCK IS CURRENTLY IN THE SHOP FOR THE 6TH TIME, AND NEITHER GM OR THE LOCAL DEALERSHIP CAN SEEM TO FIX ANYTHING ON THIS TRUCK. MOST RECENTLY, AS YESTERDAY I HAD MY CAR IN FOR THE BRAKING SYSTEM. THE DEALERSHIP CALLED ME AND SAID MY TRUCK WAS FIXED. AS I TURNED MY TRUCK ON, THE BRAKE SYSTEM LIGHT CAME ON. I WAS TOLD BY THE DEALERSHIP TO JUST DRIVE IT AND IT WILL GO AWAY. I DO NOT FEEL THIS IS A GOOD/SAFE PRACTICE AND GM IS NOT HELPING ME TO GET OUT OF THIS UNSAFE TRUCK.
Corrective Action:
DEAR NHTSA, I RECENTLY LEASED A 2019 GMC SIERRA PICKUP TRUCK. THIS TRUCK IS CURRENTLY IN THE SHOP FOR THE 6TH TIME, AND NEITHER GM OR THE LOCAL DEALERSHIP CAN SEEM TO FIX ANYTHING ON THIS TRUCK. MOST RECENTLY, AS YESTERDAY I HAD MY CAR IN FOR THE BRAKING SYSTEM. THE DEALERSHIP CALLED ME AND SAID MY TRUCK WAS FIXED. AS I TURNED MY TRUCK ON, THE BRAKE SYSTEM LIGHT CAME ON. I WAS TOLD BY THE DEALERSHIP TO JUST DRIVE IT AND IT WILL GO AWAY. I DO NOT FEEL THIS IS A GOOD/SAFE PRACTICE AND GM IS NOT HELPING ME TO GET OUT OF THIS UNSAFE TRUCK.
Additional Notes:
DEAR NHTSA, I RECENTLY LEASED A 2019 GMC SIERRA PICKUP TRUCK. THIS TRUCK IS CURRENTLY IN THE SHOP FOR THE 6TH TIME, AND NEITHER GM OR THE LOCAL DEALERSHIP CAN SEEM TO FIX ANYTHING ON THIS TRUCK. MOST RECENTLY, AS YESTERDAY I HAD MY CAR IN FOR THE BRAKING SYSTEM. THE DEALERSHIP CALLED ME AND SAID MY TRUCK WAS FIXED. AS I TURNED MY TRUCK ON, THE BRAKE SYSTEM LIGHT CAME ON. I WAS TOLD BY THE DEALERSHIP TO JUST DRIVE IT AND IT WILL GO AWAY. I DO NOT FEEL THIS IS A GOOD/SAFE PRACTICE AND GM IS NOT HELPING ME TO GET OUT OF THIS UNSAFE TRUCK.
Mfg Campaign: 11297792
Recall Date: Jan 7, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
DEAR NHTSA, I RECENTLY LEASED A 2019 GMC SIERRA PICKUP TRUCK. THIS TRUCK IS CURRENTLY IN THE SHOP FOR THE 6TH TIME, AND NEITHER GM OR THE LOCAL DEALERSHIP CAN SEEM TO FIX ANYTHING ON THIS TRUCK. MOST RECENTLY, AS YESTERDAY I HAD MY CAR IN FOR THE BRAKING SYSTEM. THE DEALERSHIP CALLED ME AND SAID MY TRUCK WAS FIXED. AS I TURNED MY TRUCK ON, THE BRAKE SYSTEM LIGHT CAME ON. I WAS TOLD BY THE DEALERSHIP TO JUST DRIVE IT AND IT WILL GO AWAY. I DO NOT FEEL THIS IS A GOOD/SAFE PRACTICE AND GM IS NOT HELPING ME TO GET OUT OF THIS UNSAFE TRUCK.
Corrective Action:
DEAR NHTSA, I RECENTLY LEASED A 2019 GMC SIERRA PICKUP TRUCK. THIS TRUCK IS CURRENTLY IN THE SHOP FOR THE 6TH TIME, AND NEITHER GM OR THE LOCAL DEALERSHIP CAN SEEM TO FIX ANYTHING ON THIS TRUCK. MOST RECENTLY, AS YESTERDAY I HAD MY CAR IN FOR THE BRAKING SYSTEM. THE DEALERSHIP CALLED ME AND SAID MY TRUCK WAS FIXED. AS I TURNED MY TRUCK ON, THE BRAKE SYSTEM LIGHT CAME ON. I WAS TOLD BY THE DEALERSHIP TO JUST DRIVE IT AND IT WILL GO AWAY. I DO NOT FEEL THIS IS A GOOD/SAFE PRACTICE AND GM IS NOT HELPING ME TO GET OUT OF THIS UNSAFE TRUCK.
Additional Notes:
DEAR NHTSA, I RECENTLY LEASED A 2019 GMC SIERRA PICKUP TRUCK. THIS TRUCK IS CURRENTLY IN THE SHOP FOR THE 6TH TIME, AND NEITHER GM OR THE LOCAL DEALERSHIP CAN SEEM TO FIX ANYTHING ON THIS TRUCK. MOST RECENTLY, AS YESTERDAY I HAD MY CAR IN FOR THE BRAKING SYSTEM. THE DEALERSHIP CALLED ME AND SAID MY TRUCK WAS FIXED. AS I TURNED MY TRUCK ON, THE BRAKE SYSTEM LIGHT CAME ON. I WAS TOLD BY THE DEALERSHIP TO JUST DRIVE IT AND IT WILL GO AWAY. I DO NOT FEEL THIS IS A GOOD/SAFE PRACTICE AND GM IS NOT HELPING ME TO GET OUT OF THIS UNSAFE TRUCK.
Mfg Campaign: 11297792
Recall Date: Jan 7, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN I TRIED TO DRIVE MY TRUCK I RECEIVED THE BELOW ERROR MESSAGES AND LIGHTS ON MY DASH BOARD: STEERING ASSIST REDUCED DRIVE WITH CARE SERVICE TRAILER BRAKE SERVICE ESC BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED ABS CHECK ENGINE BRAKE TRACTION CONTROL I DROPPED THE TRUCK OFF AT THE GMC DEALER FOR TWO DAYS, I PICKED IT UP AND IT WAS FINE. I WAS TOLD IT WAS A SOFTWARE UPDATE. THEN 7 DAYS LATER I HAD THE SAME ERRORS MESSAGES AND LIGHTS ON MY DASH BOARD. AND THIS TIME IT WAS EXTREMELY HARD TO STOP THE TRUCK. I NEEDED TO PRESS DOWN ALL THE WAY TO STOP THE TRUCK.
Corrective Action:
WHEN I TRIED TO DRIVE MY TRUCK I RECEIVED THE BELOW ERROR MESSAGES AND LIGHTS ON MY DASH BOARD: STEERING ASSIST REDUCED DRIVE WITH CARE SERVICE TRAILER BRAKE SERVICE ESC BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED ABS CHECK ENGINE BRAKE TRACTION CONTROL I DROPPED THE TRUCK OFF AT THE GMC DEALER FOR TWO DAYS, I PICKED IT UP AND IT WAS FINE. I WAS TOLD IT WAS A SOFTWARE UPDATE. THEN 7 DAYS LATER I HAD THE SAME ERRORS MESSAGES AND LIGHTS ON MY DASH BOARD. AND THIS TIME IT WAS EXTREMELY HARD TO STOP THE TRUCK. I NEEDED TO PRESS DOWN ALL THE WAY TO STOP THE TRUCK.
Additional Notes:
WHEN I TRIED TO DRIVE MY TRUCK I RECEIVED THE BELOW ERROR MESSAGES AND LIGHTS ON MY DASH BOARD: STEERING ASSIST REDUCED DRIVE WITH CARE SERVICE TRAILER BRAKE SERVICE ESC BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED ABS CHECK ENGINE BRAKE TRACTION CONTROL I DROPPED THE TRUCK OFF AT THE GMC DEALER FOR TWO DAYS, I PICKED IT UP AND IT WAS FINE. I WAS TOLD IT WAS A SOFTWARE UPDATE. THEN 7 DAYS LATER I HAD THE SAME ERRORS MESSAGES AND LIGHTS ON MY DASH BOARD. AND THIS TIME IT WAS EXTREMELY HARD TO STOP THE TRUCK. I NEEDED TO PRESS DOWN ALL THE WAY TO STOP THE TRUCK.
Mfg Campaign: 11296935
Recall Date: Jan 3, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHEN I TRIED TO DRIVE MY TRUCK I RECEIVED THE BELOW ERROR MESSAGES AND LIGHTS ON MY DASH BOARD: STEERING ASSIST REDUCED DRIVE WITH CARE SERVICE TRAILER BRAKE SERVICE ESC BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED ABS CHECK ENGINE BRAKE TRACTION CONTROL I DROPPED THE TRUCK OFF AT THE GMC DEALER FOR TWO DAYS, I PICKED IT UP AND IT WAS FINE. I WAS TOLD IT WAS A SOFTWARE UPDATE. THEN 7 DAYS LATER I HAD THE SAME ERRORS MESSAGES AND LIGHTS ON MY DASH BOARD. AND THIS TIME IT WAS EXTREMELY HARD TO STOP THE TRUCK. I NEEDED TO PRESS DOWN ALL THE WAY TO STOP THE TRUCK.
Corrective Action:
WHEN I TRIED TO DRIVE MY TRUCK I RECEIVED THE BELOW ERROR MESSAGES AND LIGHTS ON MY DASH BOARD: STEERING ASSIST REDUCED DRIVE WITH CARE SERVICE TRAILER BRAKE SERVICE ESC BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED ABS CHECK ENGINE BRAKE TRACTION CONTROL I DROPPED THE TRUCK OFF AT THE GMC DEALER FOR TWO DAYS, I PICKED IT UP AND IT WAS FINE. I WAS TOLD IT WAS A SOFTWARE UPDATE. THEN 7 DAYS LATER I HAD THE SAME ERRORS MESSAGES AND LIGHTS ON MY DASH BOARD. AND THIS TIME IT WAS EXTREMELY HARD TO STOP THE TRUCK. I NEEDED TO PRESS DOWN ALL THE WAY TO STOP THE TRUCK.
Additional Notes:
WHEN I TRIED TO DRIVE MY TRUCK I RECEIVED THE BELOW ERROR MESSAGES AND LIGHTS ON MY DASH BOARD: STEERING ASSIST REDUCED DRIVE WITH CARE SERVICE TRAILER BRAKE SERVICE ESC BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED ABS CHECK ENGINE BRAKE TRACTION CONTROL I DROPPED THE TRUCK OFF AT THE GMC DEALER FOR TWO DAYS, I PICKED IT UP AND IT WAS FINE. I WAS TOLD IT WAS A SOFTWARE UPDATE. THEN 7 DAYS LATER I HAD THE SAME ERRORS MESSAGES AND LIGHTS ON MY DASH BOARD. AND THIS TIME IT WAS EXTREMELY HARD TO STOP THE TRUCK. I NEEDED TO PRESS DOWN ALL THE WAY TO STOP THE TRUCK.
Mfg Campaign: 11296935
Recall Date: Jan 3, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN I TRIED TO DRIVE MY TRUCK I RECEIVED THE BELOW ERROR MESSAGES AND LIGHTS ON MY DASH BOARD: STEERING ASSIST REDUCED DRIVE WITH CARE SERVICE TRAILER BRAKE SERVICE ESC BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED ABS CHECK ENGINE BRAKE TRACTION CONTROL I DROPPED THE TRUCK OFF AT THE GMC DEALER FOR TWO DAYS, I PICKED IT UP AND IT WAS FINE. I WAS TOLD IT WAS A SOFTWARE UPDATE. THEN 7 DAYS LATER I HAD THE SAME ERRORS MESSAGES AND LIGHTS ON MY DASH BOARD. AND THIS TIME IT WAS EXTREMELY HARD TO STOP THE TRUCK. I NEEDED TO PRESS DOWN ALL THE WAY TO STOP THE TRUCK.
Corrective Action:
WHEN I TRIED TO DRIVE MY TRUCK I RECEIVED THE BELOW ERROR MESSAGES AND LIGHTS ON MY DASH BOARD: STEERING ASSIST REDUCED DRIVE WITH CARE SERVICE TRAILER BRAKE SERVICE ESC BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED ABS CHECK ENGINE BRAKE TRACTION CONTROL I DROPPED THE TRUCK OFF AT THE GMC DEALER FOR TWO DAYS, I PICKED IT UP AND IT WAS FINE. I WAS TOLD IT WAS A SOFTWARE UPDATE. THEN 7 DAYS LATER I HAD THE SAME ERRORS MESSAGES AND LIGHTS ON MY DASH BOARD. AND THIS TIME IT WAS EXTREMELY HARD TO STOP THE TRUCK. I NEEDED TO PRESS DOWN ALL THE WAY TO STOP THE TRUCK.
Additional Notes:
WHEN I TRIED TO DRIVE MY TRUCK I RECEIVED THE BELOW ERROR MESSAGES AND LIGHTS ON MY DASH BOARD: STEERING ASSIST REDUCED DRIVE WITH CARE SERVICE TRAILER BRAKE SERVICE ESC BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED ABS CHECK ENGINE BRAKE TRACTION CONTROL I DROPPED THE TRUCK OFF AT THE GMC DEALER FOR TWO DAYS, I PICKED IT UP AND IT WAS FINE. I WAS TOLD IT WAS A SOFTWARE UPDATE. THEN 7 DAYS LATER I HAD THE SAME ERRORS MESSAGES AND LIGHTS ON MY DASH BOARD. AND THIS TIME IT WAS EXTREMELY HARD TO STOP THE TRUCK. I NEEDED TO PRESS DOWN ALL THE WAY TO STOP THE TRUCK.
Mfg Campaign: 11296935
Recall Date: Jan 3, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I OWN A 2019 GMC SIERRA DENALI 1500 CREW CAB. AFTER STARTING MY VEHICLE AND BEGINNING MY JOURNEY HOME. SEVER WARNING INDICATIONS OF PROBLEMS CAME ON MY DASHBOARD SYSTEM. WHILE DRIVING, THE BRAKE FAILURE INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN DEPRESSING THE BRAKE PEDAL. ALSO, SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE POWER STEERING, SERVICE ESC, BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, STEERING ASSIST IS REDUCED DRIVE WITH CARE, SERVICE TRAILER BRAKE SYSTEM, ABS, AND TRAILER TOWING WARNING MESSAGE INDICATING THAT THE VEHICLE WOULD NOT ACCELERATE ABOVE 62 MPH. IN ADDITION, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION.
Corrective Action:
I OWN A 2019 GMC SIERRA DENALI 1500 CREW CAB. AFTER STARTING MY VEHICLE AND BEGINNING MY JOURNEY HOME. SEVER WARNING INDICATIONS OF PROBLEMS CAME ON MY DASHBOARD SYSTEM. WHILE DRIVING, THE BRAKE FAILURE INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN DEPRESSING THE BRAKE PEDAL. ALSO, SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE POWER STEERING, SERVICE ESC, BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, STEERING ASSIST IS REDUCED DRIVE WITH CARE, SERVICE TRAILER BRAKE SYSTEM, ABS, AND TRAILER TOWING WARNING MESSAGE INDICATING THAT THE VEHICLE WOULD NOT ACCELERATE ABOVE 62 MPH. IN ADDITION, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION.
Additional Notes:
I OWN A 2019 GMC SIERRA DENALI 1500 CREW CAB. AFTER STARTING MY VEHICLE AND BEGINNING MY JOURNEY HOME. SEVER WARNING INDICATIONS OF PROBLEMS CAME ON MY DASHBOARD SYSTEM. WHILE DRIVING, THE BRAKE FAILURE INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN DEPRESSING THE BRAKE PEDAL. ALSO, SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE POWER STEERING, SERVICE ESC, BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, STEERING ASSIST IS REDUCED DRIVE WITH CARE, SERVICE TRAILER BRAKE SYSTEM, ABS, AND TRAILER TOWING WARNING MESSAGE INDICATING THAT THE VEHICLE WOULD NOT ACCELERATE ABOVE 62 MPH. IN ADDITION, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION.
Mfg Campaign: 11296990
Recall Date: Jan 3, 2020
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I OWN A 2019 GMC SIERRA DENALI 1500 CREW CAB. AFTER STARTING MY VEHICLE AND BEGINNING MY JOURNEY HOME. SEVER WARNING INDICATIONS OF PROBLEMS CAME ON MY DASHBOARD SYSTEM. WHILE DRIVING, THE BRAKE FAILURE INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN DEPRESSING THE BRAKE PEDAL. ALSO, SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE POWER STEERING, SERVICE ESC, BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, STEERING ASSIST IS REDUCED DRIVE WITH CARE, SERVICE TRAILER BRAKE SYSTEM, ABS, AND TRAILER TOWING WARNING MESSAGE INDICATING THAT THE VEHICLE WOULD NOT ACCELERATE ABOVE 62 MPH. IN ADDITION, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION.
Corrective Action:
I OWN A 2019 GMC SIERRA DENALI 1500 CREW CAB. AFTER STARTING MY VEHICLE AND BEGINNING MY JOURNEY HOME. SEVER WARNING INDICATIONS OF PROBLEMS CAME ON MY DASHBOARD SYSTEM. WHILE DRIVING, THE BRAKE FAILURE INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN DEPRESSING THE BRAKE PEDAL. ALSO, SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE POWER STEERING, SERVICE ESC, BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, STEERING ASSIST IS REDUCED DRIVE WITH CARE, SERVICE TRAILER BRAKE SYSTEM, ABS, AND TRAILER TOWING WARNING MESSAGE INDICATING THAT THE VEHICLE WOULD NOT ACCELERATE ABOVE 62 MPH. IN ADDITION, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION.
Additional Notes:
I OWN A 2019 GMC SIERRA DENALI 1500 CREW CAB. AFTER STARTING MY VEHICLE AND BEGINNING MY JOURNEY HOME. SEVER WARNING INDICATIONS OF PROBLEMS CAME ON MY DASHBOARD SYSTEM. WHILE DRIVING, THE BRAKE FAILURE INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN DEPRESSING THE BRAKE PEDAL. ALSO, SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE POWER STEERING, SERVICE ESC, BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, STEERING ASSIST IS REDUCED DRIVE WITH CARE, SERVICE TRAILER BRAKE SYSTEM, ABS, AND TRAILER TOWING WARNING MESSAGE INDICATING THAT THE VEHICLE WOULD NOT ACCELERATE ABOVE 62 MPH. IN ADDITION, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION.
Mfg Campaign: 11296990
Recall Date: Jan 3, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I OWN A 2019 GMC SIERRA DENALI 1500 CREW CAB. AFTER STARTING MY VEHICLE AND BEGINNING MY JOURNEY HOME. SEVER WARNING INDICATIONS OF PROBLEMS CAME ON MY DASHBOARD SYSTEM. WHILE DRIVING, THE BRAKE FAILURE INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN DEPRESSING THE BRAKE PEDAL. ALSO, SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE POWER STEERING, SERVICE ESC, BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, STEERING ASSIST IS REDUCED DRIVE WITH CARE, SERVICE TRAILER BRAKE SYSTEM, ABS, AND TRAILER TOWING WARNING MESSAGE INDICATING THAT THE VEHICLE WOULD NOT ACCELERATE ABOVE 62 MPH. IN ADDITION, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION.
Corrective Action:
I OWN A 2019 GMC SIERRA DENALI 1500 CREW CAB. AFTER STARTING MY VEHICLE AND BEGINNING MY JOURNEY HOME. SEVER WARNING INDICATIONS OF PROBLEMS CAME ON MY DASHBOARD SYSTEM. WHILE DRIVING, THE BRAKE FAILURE INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN DEPRESSING THE BRAKE PEDAL. ALSO, SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE POWER STEERING, SERVICE ESC, BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, STEERING ASSIST IS REDUCED DRIVE WITH CARE, SERVICE TRAILER BRAKE SYSTEM, ABS, AND TRAILER TOWING WARNING MESSAGE INDICATING THAT THE VEHICLE WOULD NOT ACCELERATE ABOVE 62 MPH. IN ADDITION, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION.
Additional Notes:
I OWN A 2019 GMC SIERRA DENALI 1500 CREW CAB. AFTER STARTING MY VEHICLE AND BEGINNING MY JOURNEY HOME. SEVER WARNING INDICATIONS OF PROBLEMS CAME ON MY DASHBOARD SYSTEM. WHILE DRIVING, THE BRAKE FAILURE INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN DEPRESSING THE BRAKE PEDAL. ALSO, SEVERAL WARNING INDICATORS ILLUMINATED, INCLUDING THE POWER STEERING, SERVICE ESC, BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, STEERING ASSIST IS REDUCED DRIVE WITH CARE, SERVICE TRAILER BRAKE SYSTEM, ABS, AND TRAILER TOWING WARNING MESSAGE INDICATING THAT THE VEHICLE WOULD NOT ACCELERATE ABOVE 62 MPH. IN ADDITION, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION.
Mfg Campaign: 11296990
Recall Date: Jan 3, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE A 2019 GMC SIERRA I TOOK IT IN FOR RECALL SERVICES AND TOOK A ROAD TRIP TO TEXAS ONCE I REACHED TAX THAT EVENING I HAD A BRAKE SYSTEM FAILURE GOING DOWN THE HIGHWAY TOOK IT INTO THE SHOP AND HAD EVERYTHING LOOKED AT AND CHECK THEY SAID TRUCK WAS FINE AND THE NEXT MORNING ON THE TRIP BACK BRAK SYSTEM FAILED AGAIN AND BOTH TIME CHECK ENGINE LIGHT WAS ON FOR ELECTRIC PROBLEM AS WELL. GO THE TRUCK TO THE DEALER AGAIN WHERE IT IS CURRENTLY AT NOW. THEY WILL DO THE SAME THING AND TELL ME THE TRUCK IS FINE OR REPLACE PARTS THAT WAS NOT THE ISSUE. I REFUSE TO PLACE MY FAMILY LIFE IN DANGER BY CONTINUING TO DRIVE THIS TRUCK IT IS A MAJOR SAFETY HAZARD
Corrective Action:
I HAVE A 2019 GMC SIERRA I TOOK IT IN FOR RECALL SERVICES AND TOOK A ROAD TRIP TO TEXAS ONCE I REACHED TAX THAT EVENING I HAD A BRAKE SYSTEM FAILURE GOING DOWN THE HIGHWAY TOOK IT INTO THE SHOP AND HAD EVERYTHING LOOKED AT AND CHECK THEY SAID TRUCK WAS FINE AND THE NEXT MORNING ON THE TRIP BACK BRAK SYSTEM FAILED AGAIN AND BOTH TIME CHECK ENGINE LIGHT WAS ON FOR ELECTRIC PROBLEM AS WELL. GO THE TRUCK TO THE DEALER AGAIN WHERE IT IS CURRENTLY AT NOW. THEY WILL DO THE SAME THING AND TELL ME THE TRUCK IS FINE OR REPLACE PARTS THAT WAS NOT THE ISSUE. I REFUSE TO PLACE MY FAMILY LIFE IN DANGER BY CONTINUING TO DRIVE THIS TRUCK IT IS A MAJOR SAFETY HAZARD
Additional Notes:
I HAVE A 2019 GMC SIERRA I TOOK IT IN FOR RECALL SERVICES AND TOOK A ROAD TRIP TO TEXAS ONCE I REACHED TAX THAT EVENING I HAD A BRAKE SYSTEM FAILURE GOING DOWN THE HIGHWAY TOOK IT INTO THE SHOP AND HAD EVERYTHING LOOKED AT AND CHECK THEY SAID TRUCK WAS FINE AND THE NEXT MORNING ON THE TRIP BACK BRAK SYSTEM FAILED AGAIN AND BOTH TIME CHECK ENGINE LIGHT WAS ON FOR ELECTRIC PROBLEM AS WELL. GO THE TRUCK TO THE DEALER AGAIN WHERE IT IS CURRENTLY AT NOW. THEY WILL DO THE SAME THING AND TELL ME THE TRUCK IS FINE OR REPLACE PARTS THAT WAS NOT THE ISSUE. I REFUSE TO PLACE MY FAMILY LIFE IN DANGER BY CONTINUING TO DRIVE THIS TRUCK IT IS A MAJOR SAFETY HAZARD
Mfg Campaign: 11292406
Recall Date: Jan 1, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE A 2019 GMC SIERRA I TOOK IT IN FOR RECALL SERVICES AND TOOK A ROAD TRIP TO TEXAS ONCE I REACHED TAX THAT EVENING I HAD A BRAKE SYSTEM FAILURE GOING DOWN THE HIGHWAY TOOK IT INTO THE SHOP AND HAD EVERYTHING LOOKED AT AND CHECK THEY SAID TRUCK WAS FINE AND THE NEXT MORNING ON THE TRIP BACK BRAK SYSTEM FAILED AGAIN AND BOTH TIME CHECK ENGINE LIGHT WAS ON FOR ELECTRIC PROBLEM AS WELL. GO THE TRUCK TO THE DEALER AGAIN WHERE IT IS CURRENTLY AT NOW. THEY WILL DO THE SAME THING AND TELL ME THE TRUCK IS FINE OR REPLACE PARTS THAT WAS NOT THE ISSUE. I REFUSE TO PLACE MY FAMILY LIFE IN DANGER BY CONTINUING TO DRIVE THIS TRUCK IT IS A MAJOR SAFETY HAZARD
Corrective Action:
I HAVE A 2019 GMC SIERRA I TOOK IT IN FOR RECALL SERVICES AND TOOK A ROAD TRIP TO TEXAS ONCE I REACHED TAX THAT EVENING I HAD A BRAKE SYSTEM FAILURE GOING DOWN THE HIGHWAY TOOK IT INTO THE SHOP AND HAD EVERYTHING LOOKED AT AND CHECK THEY SAID TRUCK WAS FINE AND THE NEXT MORNING ON THE TRIP BACK BRAK SYSTEM FAILED AGAIN AND BOTH TIME CHECK ENGINE LIGHT WAS ON FOR ELECTRIC PROBLEM AS WELL. GO THE TRUCK TO THE DEALER AGAIN WHERE IT IS CURRENTLY AT NOW. THEY WILL DO THE SAME THING AND TELL ME THE TRUCK IS FINE OR REPLACE PARTS THAT WAS NOT THE ISSUE. I REFUSE TO PLACE MY FAMILY LIFE IN DANGER BY CONTINUING TO DRIVE THIS TRUCK IT IS A MAJOR SAFETY HAZARD
Additional Notes:
I HAVE A 2019 GMC SIERRA I TOOK IT IN FOR RECALL SERVICES AND TOOK A ROAD TRIP TO TEXAS ONCE I REACHED TAX THAT EVENING I HAD A BRAKE SYSTEM FAILURE GOING DOWN THE HIGHWAY TOOK IT INTO THE SHOP AND HAD EVERYTHING LOOKED AT AND CHECK THEY SAID TRUCK WAS FINE AND THE NEXT MORNING ON THE TRIP BACK BRAK SYSTEM FAILED AGAIN AND BOTH TIME CHECK ENGINE LIGHT WAS ON FOR ELECTRIC PROBLEM AS WELL. GO THE TRUCK TO THE DEALER AGAIN WHERE IT IS CURRENTLY AT NOW. THEY WILL DO THE SAME THING AND TELL ME THE TRUCK IS FINE OR REPLACE PARTS THAT WAS NOT THE ISSUE. I REFUSE TO PLACE MY FAMILY LIFE IN DANGER BY CONTINUING TO DRIVE THIS TRUCK IT IS A MAJOR SAFETY HAZARD
Mfg Campaign: 11292406
Recall Date: Jan 1, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO BRAKE, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD. ALSO, THE ABS, CHECK ENGINE, BRAKE, AND DIFFERENTIAL WARNING INDICATORS ILLUMINATED. IN ADDITION, THE SERVICE TRAILER BRAKE SYSTEM, SERVICE ESC, STEERING ASSIST REDUCED, DRIVE WITH CARE AND BRAKE SYSTEM FAILURE SYSTEM TOP SPEED 62 MPH MESSAGES APPEARED ON THE MESSAGE BOARD. THE VEHICLE WAS TOWED TO INGERSOLL AUTO OF DANBURY (84 FEDERAL RD, DANBURY, CT 06810). THE SAME DEALER REPAIRED THE VEHICLE ON DECEMBER 28, 2019 PER NHTSA CAMPAIGN NUMBERS: 19V814000 (SEAT BELTS) AND 19V889000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,606.
Corrective Action:
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO BRAKE, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD. ALSO, THE ABS, CHECK ENGINE, BRAKE, AND DIFFERENTIAL WARNING INDICATORS ILLUMINATED. IN ADDITION, THE SERVICE TRAILER BRAKE SYSTEM, SERVICE ESC, STEERING ASSIST REDUCED, DRIVE WITH CARE AND BRAKE SYSTEM FAILURE SYSTEM TOP SPEED 62 MPH MESSAGES APPEARED ON THE MESSAGE BOARD. THE VEHICLE WAS TOWED TO INGERSOLL AUTO OF DANBURY (84 FEDERAL RD, DANBURY, CT 06810). THE SAME DEALER REPAIRED THE VEHICLE ON DECEMBER 28, 2019 PER NHTSA CAMPAIGN NUMBERS: 19V814000 (SEAT BELTS) AND 19V889000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,606.
Additional Notes:
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO BRAKE, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD. ALSO, THE ABS, CHECK ENGINE, BRAKE, AND DIFFERENTIAL WARNING INDICATORS ILLUMINATED. IN ADDITION, THE SERVICE TRAILER BRAKE SYSTEM, SERVICE ESC, STEERING ASSIST REDUCED, DRIVE WITH CARE AND BRAKE SYSTEM FAILURE SYSTEM TOP SPEED 62 MPH MESSAGES APPEARED ON THE MESSAGE BOARD. THE VEHICLE WAS TOWED TO INGERSOLL AUTO OF DANBURY (84 FEDERAL RD, DANBURY, CT 06810). THE SAME DEALER REPAIRED THE VEHICLE ON DECEMBER 28, 2019 PER NHTSA CAMPAIGN NUMBERS: 19V814000 (SEAT BELTS) AND 19V889000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,606.
Mfg Campaign: 11292326
Recall Date: Dec 31, 2019
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHEN BACKING UP IN THE DARK THE BACKUP CAMERA GOES TO FULL BRIGHTNESS AND IS VERY DISORIENTING AND MAKES USING YOU MIRRORS VERY DIFFICULT SINCE YOUR EYES ARE ADJUSTED TO THE DARK. USING THE BACKUP CAMERA SCREEN IS USELESS DUE TO HOW BRIGHT IT IS. HAPPENS WHEN VEHICLE IS STATIONARY OR IN MOTION.
Corrective Action:
WHEN BACKING UP IN THE DARK THE BACKUP CAMERA GOES TO FULL BRIGHTNESS AND IS VERY DISORIENTING AND MAKES USING YOU MIRRORS VERY DIFFICULT SINCE YOUR EYES ARE ADJUSTED TO THE DARK. USING THE BACKUP CAMERA SCREEN IS USELESS DUE TO HOW BRIGHT IT IS. HAPPENS WHEN VEHICLE IS STATIONARY OR IN MOTION.
Additional Notes:
WHEN BACKING UP IN THE DARK THE BACKUP CAMERA GOES TO FULL BRIGHTNESS AND IS VERY DISORIENTING AND MAKES USING YOU MIRRORS VERY DIFFICULT SINCE YOUR EYES ARE ADJUSTED TO THE DARK. USING THE BACKUP CAMERA SCREEN IS USELESS DUE TO HOW BRIGHT IT IS. HAPPENS WHEN VEHICLE IS STATIONARY OR IN MOTION.
Mfg Campaign: 11291951
Recall Date: Dec 30, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
NEW TRUCK, GMC 1500 DENALI, 1100 MILES, STARTED VEHICLE WITH MULTIPLE WARNING SOUNDS & WARNING LIGHTS, DASH SAYS "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC", BRAKING WAS COMPLETELY REDUCED & NEEDED HARD PRESS ON BRAKE TO TRY AND GET VEHICLE TO STOP. VERY DIMINISHED BRAKING. VEHICLE WAS STATIONARY IN A PARKING LOT WHEN THIS HAPPENED ON RESTART.
Corrective Action:
NEW TRUCK, GMC 1500 DENALI, 1100 MILES, STARTED VEHICLE WITH MULTIPLE WARNING SOUNDS & WARNING LIGHTS, DASH SAYS "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC", BRAKING WAS COMPLETELY REDUCED & NEEDED HARD PRESS ON BRAKE TO TRY AND GET VEHICLE TO STOP. VERY DIMINISHED BRAKING. VEHICLE WAS STATIONARY IN A PARKING LOT WHEN THIS HAPPENED ON RESTART.
Additional Notes:
NEW TRUCK, GMC 1500 DENALI, 1100 MILES, STARTED VEHICLE WITH MULTIPLE WARNING SOUNDS & WARNING LIGHTS, DASH SAYS "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC", BRAKING WAS COMPLETELY REDUCED & NEEDED HARD PRESS ON BRAKE TO TRY AND GET VEHICLE TO STOP. VERY DIMINISHED BRAKING. VEHICLE WAS STATIONARY IN A PARKING LOT WHEN THIS HAPPENED ON RESTART.
Mfg Campaign: 11291656
Recall Date: Dec 27, 2019
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